2015 Dodge JOURNEYDodge Journey 2015

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 132228 [USA]: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
    Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
    chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began june 4, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Note: owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 121979 [USA]: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
    Chrysler (fca us llc) is recalling certain 2011-2015 dodge journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
    chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began august 28, 2017. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t47.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 113475 [USA]: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
    Chrysler (fca us llc) is recalling certain model year 2009-2016 dodge journey vehicles manufactured july 31, 2007, to november 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
    chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on may 24, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s08.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 110897 [USA]: If the abs or esc is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
    Chrysler (fca us llc) is recalling certain model year 2012-2015 dodge journey vehicles manufactured april 21, 2012, to april 14, 2015. In the affected vehicles, water may enter the wiring harness for the anti-lock brake system (abs) module and leak into the module, disabling the abs and/or the electronic stability control (esc) system.
    chrysler will notify owners, and dealers will seal the abs wiring harness to prevent water from entering and will replace the abs module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on december 21, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r61.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 112833 [USA]: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
    Chrysler (fca us llc) is recalling certain model year 2011-2015 dodge journey vehicles manufactured july 19, 2010, to may 26, 2015 and equipped with 2.4l engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
    chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on october 15, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r32.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 114315 [USA]: With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.
    Chrysler group llc (chrysler) is recalling certain model year 2014-2015 dodge journey vehicles manufactured october 25, 2013, to august 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) no. 110, "tire selection and rims for passenger cars."
    chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began april 8, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p70.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2017336 [Canada]: Airbag
    On certain vehicles, an electrical short could occur in the steering wheel wiring harness, which could result in an inadvertent deployment of the driver frontal airbag. Unintended airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing property damage and/or personal injury. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: dealers will inspect the steering wheel wiring and replace it as necessary. A protective covering will also be installed on the wiring harness.

  • Recall 2016306 [Canada]: Powertrain
    On certain vehicles, a defect may cause the transmission pump rotor to seize or break, resulting in a loss of transmission pressure. This could result in a loss of motive power which, in conjunction with traffic and road conditions, and the driver's reactions may increase the risk of a crash causing injury. Correction: dealers will replace the transmission pump assembly.

  • Recall 2016202 [Canada]: Steering
    On certain vehicles, the power steering return hose could rupture at engine start up if the vehicle is exposed to extended cold weather conditions. A power steering hose leak could result in the loss of power steering assist and increased steering effort, which depending on the driver's reactions and traffic conditions, could increase the risk of a crash resulting in injury and/or damage to property. Correction: dealers will replace the return side power steering lines with new parts that are validated for extreme cold weather performance.

  • Recall 2015478 [Canada]: Brakes
    Certain vehicles may experience water wicking through the wire harness to the anti-lock brake system (abs) module, which may disable the abs and/or electronic stability control (esc) systems. Disabled abs and/or esc systems could increase the risk of a crash causing in injury and/or damage to property. Correction: dealers will seal the ground eyelets with dual wall heat shrink, repair the wiring harness as required and replace the abs module as necessary.

  • Recall 2015297 [Canada]: Engine
    On certain vehicles equipped with a 2.4l engine, the engine cover could shift over time due to road vibrations. If the engine cover were to displace, it could result in the cover contacting the exhaust manifold, which could result in a fire, increasing the risk of injury and/or property damage. Correction: dealers will install an enhanced retaining device to the engine cover.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • S1408000384 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Start stop charging warning lamp illuminated on, intelligent battery sensor (ibs) state of charge (soc) inaccurate, battery charging message, presence of ibs related diagnostic trouble codes (dtcs), or battery warning lamp on
  • 9100226 - ELECTRICAL SYSTEM: Connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. There is an error with the wiring diagrams in service library that is causing
  • 3100123 - STRUCTURE: Aluminum body panel corrosion repair aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Note: **verify current warranty policy to d
  • 9003357A - ENGINE AND ENGINE COOLING: Adapter, engine oil filter (pentastar v6) for all 2014my replace the oil filter adapter (ofa). For any other my review and follow instructions from the latest star online s1809000007 available on dealer connect. Also, consider the followin
  • 9003357 - BACK OVER PREVENTION: Adapter, engine oil filter (pentastar v6) for all 2014my replace the oil filter adapter (ofa). For any other my (with mileage above 30,000) review and follow instructions from star online s1809000007 rev. C available on dealer connect. Als
  • 9100229 - SUSPENSION: Lifter, hydraulic roller deactivating please do not replace mds lifters because the disconnecting pin is not lined up, this is normal and not a defect.
  • 9100226 - ELECTRICAL SYSTEM:WIRING: Connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. There is an error with the wiring diagrams in service library that is causing
  • 93120 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Fca caribbean warranty bulletin id-23-20 "can / am" warranty coverage - 594 / 595 / 596 wcc
  • 93023 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Warranty bulletin d-16-03 - "can / am" warranty coverage - 594 / 595 / 596 wcc (rev. B)
  • 9100196 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Lubrication and maintenance fluids if mopar fluids and chemicals are not readily available, please review service library for specifications so a suitable alternative can be used
  • 0700723 - ENGINE AND ENGINE COOLING: Water quality when mixed with engine coolant
  • 1804823 - ENGINE AND ENGINE COOLING: Witech small leak verification test (slvt) - P0456-evap system small leak
  • 3100123 - STRUCTURE: Aluminum body panel corrosion repair aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Note: **verify current warranty policy to d
  • S1408000384 - ELECTRICAL SYSTEM: Start stop charging warning lamp illuminated on, intelligent battery sensor (ibs) state of charge (soc) inaccurate, battery charging message, presence of ibs related diagnostic trouble codes (dtcs), or battery warning lamp on
  • 9003357a - ENGINE AND ENGINE COOLING: Adapter, engine oil filter (pentastar v6) for all 2014my replace the oil filter adapter (ofa). For any other my review and follow instructions from the latest star online s1809000007 available on dealer connect. Also, consider the followin
  • 9003357 - ENGINE AND ENGINE COOLING: Adapter, engine oil filter (pentastar v6) for all 2014my replace the oil filter adapter (ofa). For any other my (with mileage above 30,000) review and follow instructions from star online s1809000007 rev. C available on dealer connect. Als
  • U67 Combo Rev10 - POWER TRAIN: Emissions recal u67 catalytic converter efficiency
  • U67 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: Some of the above-involved vehicles may exceed nox (oxides of nitrogen) emission level standards due to loss of catalytic converter efficiency
  • S2108000163 - ELECTRICAL SYSTEM: No start, cannot complete module replace, proxi or module proxi configuration
  • S2109000004 - ENGINE AND ENGINE COOLING: Issue involves overheating, running hot, coolant leaks and related symptoms after a mopar replacement engine has been installed in the vehicle.
  • S1809000007 - ENGINE (PWS): Customer complaint may include engine oil leak or consumption
  • 1805914 - POWER TRAIN: Improved high altitude performance
  • 31-002-22 - STRUCTURE: Aluminum body panel corrosion repair aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Note: digital imaging pre authorization is
  • 3100122 - STRUCTURE: Approved use of weld through primers this bulletin documents the fca us llc position regarding the use of weld through primer when using squeeze type resistance spot welding (strsw) and gas metal arc welding (gmaw) processes when welding
  • 0801715 - SUSPENSION: No travel link data displayed and other system enhancements this bulletin involves updating the radio?S software if needed.
  • 1801415 - ELECTRICAL SYSTEM: Flash: 3.6l or 2.4l diagnostic and system improvements this bulletin involves updating the powertrain control module (pcm) software. The customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation
  • 9004206 - PARKING BRAKE: Remanufactured transmission assembly 1. All promaster (vf) 3.6l/62te equipped vehicles: a) if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) must be replace
  • 68105583A - ENGINE AND ENGINE COOLING: Pentastar oil filter adapter
  • 0900616REVA - ENGINE AND ENGINE COOLING: 2.0l or 2.4l long block replacement
  • 0900616 - ENGINE AND ENGINE COOLING: 2.0l or 2.4l long block replacement this bulletin involves replacing the long block due to incorrect machining operation on the cylinder head. The customer may describe the engine is consuming oil.
  • 68234120A - ELECTRICAL SYSTEM: Panasonic 8.4" ctp/fctp radio, update failure issue 1: hand free module inoperative, can't pair phone: - do not replace the radio for phone issues. The radio does not control phone/hands free functionality, it is separate from the radio,
  • 68141352A - ENGINE AND ENGINE COOLING: 3.2l - 3.6l cylinder head assy multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ first: ron dallison ? Cell (248) 292-9510 ron.Dalliso
  • S2209000004 - ENGINE AND ENGINE COOLING: If a mopar oil filter is not available, use a filter that meets or exceeds uscar36 specification and is compatible with semi and full synthetic oils.
  • 3100122 - STRUCTURE: Approved use of weld through primers this bulletin documents the fca us llc position regarding the use of weld through primer when using squeeze type resistance spot welding (strsw) and gas metal arc welding (gmaw) processes when welding
  • 3100122 - STRUCTURE: Approved use of weld through primers this bulletin documents the fca us llc position regarding the use of weld through primer when using squeeze type resistance spot welding (strsw) and gas metal arc welding (gmaw) processes when welding
  • 9003801 - FUEL SYSTEM, OTHER: Evaporative purge system parts mil on ? P0456: if fault code P0456 is active, contact manuel gandara on cell: (248) 622-8109 before performing repair service. If you do not receive a response within 15 minutes, please continue with the n
  • T12 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Customer satisfaction notification t12 veci label the vehicle emission control information (veci) label on about 120,000 of the above vehicles may be missing emission control information. The veci label is often used during in-use inspect
  • 9002201 - EQUIPMENT: Cargo and floor cargo organizer storage bin and latch please note that for both the cargo area bin/lid and floor cargo organizer; latches are serviceable separately. You do not need to replace the entire bin or lid for this, the followin
  • 9003666 - EQUIPMENT: Console, overhead for concerns with the overhead sunglass bin (regardless of led or incandescent lighting), please contact: marco rodriguez at (248) 941-8623 prior to replacing the component. If you do not receive a response within 15 mi
  • 1804616 - POWER TRAIN: Powertrain diagnostic and system enhancements
  • 1803316 - ELECTRICAL SYSTEM: Flash: diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. Customers may experience a malfunction indicator lamp (mil) illumination. Upon further
  • 2302720 - SEATS: Active head restraint (ahr) inadvertent deployment - x84 warranty extension this bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat ahr that has inadvertently deployed. Customers may comment on t
  • 70316 - SEATS: Warranty bulletin d-20-16 (x84) active head restraint - select 2012-2018 dodge journey (jc) and 2012-2014 dodge avenger/chrysler 200 (js) (rev. A)
  • 69912 - SEATS: Warranty bulletin d-20-16 (x84) active head restraint - select 2010-2018 dodge journey (jc) and 2010-2014 dodge avenger/chrysler 200 (js)
  • S1908000102 - POWER TRAIN: (rev. A) power inverter load ratings
  • 3100220 - STRUCTURE: Aluminum body panel corrosion repair this bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
  • 68234120 - ELECTRICAL SYSTEM: Panasonic 8.4" ctp/fctp radio, update failure issue 1: hand free module inoperative, can't pair phone: - do not replace the radio for phone issues. The radio does not control phone/hands free functionality, it is separate from the radio,
  • 05152029 - VISIBILITY/WIPER (PWS): Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pi
  • 2500316 - EQUIPMENT:OTHER:LABELS: Replace vehicle emission certification information label this bulletin involves replacing the vehicle emission certification information (veci) label.Owner may be turned away from inspection and maintenance (im) station or fail im testing
  • 0801715 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: No travel link data displayed and other system enhancements this bulletin involves updating the radio?S software if needed.
  • 1801415 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Flash: 3.6l or 2.4l diagnostic and system improvements this bulletin involves updating the powertrain control module (pcm) software. The customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation
  • S2008000093 - LANE DEPARTURE: BLIND SPOT DETECTION: Blind spot or park assist warnings, false activation
  • 9004268 - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:THROTTLEBODY/MANIFOLD: Throttle body for clarification, only use 68414676a$ on 2010 & earlier vehicles as supply is limited.
  • S1809000007 - ENGINE AND ENGINE COOLING: Customer complaint may include engine oil leak or consumption
  • S1809000007 - ENGINE (PWS): Customer complaint may include engine oil leak or consumption
  • 9004206 - PARKING BRAKE: Remanufactured transmission assembly 1. All promaster (vf) 3.6l/62te equipped vehicles: a) if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) must be replace
  • S1121000006RevA - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): (revision a) no start no crank ? Starter will not engage and there are no related codes or concerns
  • S2008000113 - ELECTRICAL SYSTEM:IGNITION: No start intermittently, vehicle requires multiple keyless push to start attempts to start vehicle
  • S2108000163 - ELECTRICAL SYSTEM: No start, cannot complete module replace, proxi or module proxi configuration
  • S2109000004 - ENGINE AND ENGINE COOLING: Issue involves overheating, running hot, coolant leaks and related symptoms after a mopar replacement engine has been installed in the vehicle.
  • 08-017-15 - SUSPENSION: No travel link data displayed and other system enhancements this bulletin involves updating the radio?S software if needed.
  • 18-014-15 - ELECTRICAL SYSTEM: Flash: 3.6l or 2.4l diagnostic and system improvements this bulletin involves updating the powertrain control module (pcm) software. The customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation
  • 9004206 - POWER TRAIN: Remanufactured transmission assembly 1. All promaster (vf) 3.6l/62te equipped vehicles: a) if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) must be replace
  • 9004330 - POWER TRAIN: Plate, torque converter drive for 3.6l with 62te note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$)
  • 9004386 - ELECTRICAL SYSTEM:WIRING: Wiring, body before replacing this harness, please contact fca redacted content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to fca re
  • S2008000113 - ELECTRICAL SYSTEM: No start intermittently, vehicle requires multiple keyless push to start attempts to start vehicle, intermittent key not detected message
  • S1608000226 - ELECTRICAL SYSTEM: Battery tester warranty code procedures, midtronics charger update process
  • S16080002261 - ELECTRICAL SYSTEM: Battery tester warranty code procedures, medtronic update process
  • S1821000001 - POWER TRAIN: Gear ratio dtc?S, transmission shift concerns, does not shift at times, shudders
  • S2121000005 - ENGINE AND ENGINE COOLING: 62te 6-speed transmission cracked torque converter (tc) piston repair index, to aid in diagnosis and repair
  • 9004206 - PARKING BRAKE: Remanufactured transmission assembly 1. All promaster (vf) 3.6l/62te equipped vehicles: a) if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) must be replace
  • 9004009 - POWER TRAIN: Transmission kit with torque converter 1. All promaster (vf) 3.6l/62te equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) are one-time usag
  • 9004206 - PARKING BRAKE: Remanufactured transmission assembly 1. All promaster (vf) 3.6l/62te equipped vehicles: a) if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) must be replace
  • 1300115A - STRUCTURE: Right fron side rail inner panel stamping deformity.
  • 3100519 - STRUCTURE: Use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 3100319 - STRUCTURE: Use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 3100419 - VISIBILITY: Authentic mopar? Glass replacement this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the recommended usage of authentic mopar? Glass.
  • 3100619 - STRUCTURE: Repair parts used for structural repairs this bulletin involves discussing fca us llc position with regard to structural repair parts usage.
  • 1808919 - ENGINE AND ENGINE COOLING: Witech small leak verification test (slvt) - P0456-evap system small leak
  • 9003357 - ENGINE AND ENGINE COOLING: Pentastar oil filter adapter all vehicles equipped with a 3.2l or 3.6l engine; if replacing the oil filter adapter (ofa) due to a leak detected between ofa and block, an o-ring kit (68191356aa) is now available to repair ofa/block interf
  • 9003413 - VEHICLE SPEED CONTROL:ACCELERATOR PEDAL: Accelerator pedal before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected
  • 9003109 - VISIBILITY:WINDSHIELD WIPER/WASHER: Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: check if float sensor is rotated off location from the bott
  • RL305553A - POWER TRAIN: 9-spd transmission: for nafta market only: if you are ordering this transmission please follow all witech pop ups and warranty payment guidelines. If this vehicle contains 1 of the 30 diagnostic codes in the 9 speed tutorial located on t
  • R65 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: The radio navigation system on about 30,300 of the above vehicles may experience a condition which permanently renders the navigation features not functional as a result of memory corruption.
  • Z5091195A - ELECTRICAL SYSTEM: Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. Diagnose the hands-free module system (also called the telematics module). The t
  • RL305553A - POWER TRAIN: 9-spd transmission: for nafta market only: if you are ordering this transmission please follow all witech pop ups and warranty payment guidelines. If this vehicle contains 1 of the 30 diagnostic codes in the 9 speed tutorial located on t
  • 68105583A - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN: Pentastar oil filter adapter: before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ dye must be used to determine where the leak is coming from before replacing.
  • 1803316 - POWER TRAIN: Diagnostic and system improvements.
  • 0803315REVB - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This bulletin involves updating the radio control head software and navigation if equipped.
  • 1RH65DX8A - STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR: Parts.
  • 9003696 - STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS: Door hinge assembly side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair
  • 9003694 - FUEL SYSTEM, GASOLINE: Oil pump assembly if error code P06DD present on any pentastar v6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call bob jackson (248) 944-0466 bob.Jackson@fcagro
  • 21-056-15 - ELECTRICAL SYSTEM: Flash: transmission shift and drivability enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. Customers may experience a harsh 3-1 downshift.
  • 68082365A$ - POWER TRAIN: Part description: continental rha/reb ctp 4.3" issue description: radio inoperative, no power, display no power or screen is blank.~ blank screen with audio: the rha/reb radios have a seperate display called the integrated center stack
  • 04800696A$ - EQUIPMENT: Part description: flex plate issue description: if the part you are replacing is cracked; fca would like to have the transmission replaced with the flexplate. Please call jian zhu on his cell (248) 379-1132.
  • 68234120A$ - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Part description: panasonic 8.4" ctp/fctp radio, update failure issue description: issue 1; radio inoperative, no power, display no power or screen is blank.~ blank screen with audio: the ics is a separate module from the radio. If atte
  • 04726431A - WHEELS: Wheel assy - steel when servicing a journey (jc) vehicle with steel wheels (wfu code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel w
  • 21-056-15 - ELECTRICAL SYSTEM: Flash: transmission shift and drivability enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. Customers may experience a harsh 3-1 downshift.
  • 68082365A$ - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Part description: continental rha/reb ctp 4.3" issue description: radio inoperative, no power, display no power or screen is blank.~ blank screen with audio: the rha/reb radios have a seperate display called the integrated center stack
  • 04800696A$ - EQUIPMENT: Part description: flex plate issue description: if the part you are replacing is cracked; fca would like to have the transmission replaced with the flexplate. Please call jian zhu on his cell (248) 379-1132.
  • 68234120A$ - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Part description: panasonic 8.4" ctp/fctp radio, update failure issue description: issue 1; radio inoperative, no power, display no power or screen is blank.~ blank screen with audio: the ics is a separate module from the radio. If atte
  • 1803316 - ELECTRICAL SYSTEM:SOFTWARE: Diagnostic and system improvements.
  • 0801416 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): This bulletin involves reprogramming the instrument panel cluster (ipc) with the latest
  • 1RH65DX8A - EQUIPMENT: Parts.
  • 9004330 - EQUIPMENT: Plate, torque converter drive for 3.6l with 62te note: for all promaster vf 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners part number 06511385a$ are
  • 9004509 - POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN: Oil filter if a mopar oil filter is not available, use a filter that meets or exceeds uscar36 specification and is compatible with semi and full synthetic oils. Recommended brands: wix, purolator, and napagold
  • 9004206 - STRUCTURE: Remanufactured transmission assembly 1. All promaster (vf) 3.6l/62te equipped vehicles: a) if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) must be replace
  • R65 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): The radio navigation system on about 30,300 of the above vehicles may experience a condition which permanently renders the navigation features not functional as a result of memory corruption.
  • S1809000007 Rev. - ENGINE AND ENGINE COOLING: Customer complaint may include engine oil leak or consumption
  • S2008000113 Rev. - POWER TRAIN: No start intermittently, vehicle requires multiple keyless push to start attempts to start vehicle, intermittent key not detected message
  • S2121000005 - POWER TRAIN: 62te 6-speed transmission cracked torque converter (tc) piston repair index, to aid in diagnosis and repair
  • 9004206 - STRUCTURE: Remanufactured transmission assembly 1. All promaster (vf) 3.6l/62te equipped vehicles: a) if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) must be replace
  • 13-001-15A - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Right fron side rail inner panel stamping deformity.
  • S1809000007 Rev. - ENGINE AND ENGINE COOLING: Customer complaint may include engine oil leak/consumption.
  • 9003357 - ENGINE AND ENGINE COOLING: Adapter, engine oil filter (pentastar v6) all vehicles equipped with a 3.2l or 3.6l except for model year 2014 vehicles with leak concern: 1) ensure the oil filter adapter (ofa) cap o-ring is seated in the proper groove in the cap and not
  • 23-027-20 REV. A - SEATS: Active head restraint (ahr) inadvertent deployment - x84 warranty extension this bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat ahr that has inadvertently deployed. Customers may comment on t
  • 71055 - SEATS:FRONT ASSEMBLY:HEAD RESTRAINT: Warranty bulletin d-20-16 (x84) active head restraint - select 2012-2018 dodge journey (jc) and 2012-2014 dodge avenger/chrysler 200 (js) (rev. B)
  • 23-027-20 - EQUIPMENT: Active head restraint (ahr) inadvertent deployment - x84 warranty extension this bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat ahr that has inadvertently deployed. Customers may comment on t
  • 70316 - SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT: Warranty bulletin d-20-16 (x84) active head restraint - select 2012-2018 dodge journey (jc) and 2012-2014 dodge avenger/chrysler 200 (js) (rev. A)
  • 69912 - SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT: Warranty bulletin d-20-16 (x84) active head restraint - select 2010-2018 dodge journey (jc) and 2010-2014 dodge avenger/chrysler 200 (js)
  • S1908000028 Rev. - EQUIPMENT: (rev. A) power inverter load ratings
  • 23-027-20 - EQUIPMENT ADAPTIVE/MOBILITY: Active head restraint (ahr) inadvertent deployment - x84 warranty extension this bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat ahr that has inadvertently deployed. Customers may comment on t
  • 70316 - SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT: Warranty bulletin d-20-16 (x84) active head restraint - select 2012-2018 dodge journey (jc) and 2012-2014 dodge avenger/chrysler 200 (js) (rev. A)
  • 69912 - SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT: Warranty bulletin d-20-16 (x84) active head restraint - select 2010-2018 dodge journey (jc) and 2010-2014 dodge avenger/chrysler 200 (js)
  • S1908000028 Rev. - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: (rev. A) power inverter load ratings
  • 31-002-20 - STRUCTURE: Aluminum body panel corrosion repair this bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
  • 09-006-16 - EQUIPMENT: 2.0l or 2.4l long block replacement this bulletin involves replacing the long block due to incorrect machining operation on the cylinder head. The customer may describe the engine is consuming oil.
  • 68234120A$ - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Panasonic 8.4" ctp/fctp radio, update failure issue 1: hand free module inoperative, can't pair phone: - do not replace the radio for phone issues. The radio does not control phone/hands free functionality, it is separate from the radio, t
  • S1121000006 Rev. - ENGINE (PWS): (revision a) no start no crank ? Starter will not engage and there are no related codes or concerns
  • S2008000113 - ENGINE (PWS): No start intermittently, vehicle requires multiple keyless push to start attempts to start vehicle
  • S2008000093 - ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING: Blind spot or park assist warnings, false activation
  • 9004268 - ENGINE (PWS): Throttle body for clarification, only use 68414676a$ on 2010 & earlier vehicles as supply is limited.
  • 9004206 - ENGINE (PWS): Remanufactured transmission assembly 1. All promaster (vf) 3.6l/62te equipped vehicles: a) if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) must be replace
  • 9004239 - EQUIPMENT ADAPTIVE/MOBILITY: Cable, latch release, track to recliner, left prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, please email pictures of cable including
  • 23-015-20 - EQUIPMENT: Disinfectant solution recommended for covid-19
  • 08-049-20 - EQUIPMENT: Charging system, battery diagnostic tools and warranty this information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
  • 18-039-20 - FUEL SYSTEM, GASOLINE: Possible driveability issues due to the winter-blend fuel into the warmer season
  • S2019000002 - STEERING: Hands on steering wheel message in evic
  • S1508000480 - VEHICLE SPEED CONTROL: Speed control operates intermittently
  • S2008000027 - EQUIPMENT: Vehicle does not start, no crank
  • S1508000480 - VEHICLE SPEED CONTROL: Speed control operates intermittently
  • S2008000027 - ENGINE AND ENGINE COOLING: Vehicle does not start, no crank
  • S1508000480 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Speed control operates intermittently
  • S2008000027 - ENGINE (PWS): Vehicle does not start, no crank
  • 18-058-19 REV. B - ELECTRICAL SYSTEM: No start after powertrain control module (pcm) replacement and/or reprogramming
  • V51 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Customer satisfaction notification v51 reprogram powertrain control module
  • 9004022 - SUSPENSION: Air suspension components star parts catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the pa
  • 31-005-19 - EQUIPMENT: Use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 31-003-19 - EQUIPMENT: Use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 31-004-19 - VISIBILITY: Authentic mopar glass replacement this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the recommended usage of authentic mopar glass.
  • 31-006-19 - STRUCTURE: Repair parts used for structural repairs this bulletin involves discussing fca us llc position with regard to structural repair parts usage.
  • 18-089-19 - ENGINE (PWS): Witech small leak verification test (slvt) - P0456-evap system small leak
  • 08-083-19 - EQUIPMENT: Flash: hands free module (hfm) software enhancements this bulletin involves reprogramming the hfm with the latest available software. Customers may experience a malfunction indicator lamp (mil)illumination. Upon further investigation the
  • 9003220 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Radio [res] - new and/or service exchange for res radio concerns. Use the witech 2.0 and inspect the radio part number and serial number under the radio/ecu details tab. Please verify that the radio part number and/or serial number is not
  • 53034160A - VEHICLE SPEED CONTROL:ACCELERATOR PEDAL: Part description: accelerator pedal issue description: vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and co
  • 1RH65DX8A - STRUCTURE: Part description: door handle, rear exterior issue description: if the vehicle is in for rear door outside handle frozen and will not open for jc (dodge journey) 2014, 2015, 2016 my 0 to 36,000 miles, fca is looking to gather information
  • 68234120A - EQUIPMENT: Part description: panasonic 8.4" ctp/fctp radio, update failure issue description: issue 1; radio inoperative, no power, display no power or screen is blank.~ blank screen with audio: the ics is a separate module from the radio. If attemp
  • 08-033-15 REV B - EQUIPMENT: Flash: re2 re3 re4 re6 re7 rb4 rb5 rb6 rb4 radio enhancements this bulletin involves updating the radio control head software and navigation if equipped. A customer may experience, one or more of the following conditions: ? Navigation sc
  • 23-043-15 - EQUIPMENT ADAPTIVE/MOBILITY: Liftgate contacts roof this bulletin involves adjusting the liftgate hinge. Liftgate contacts roof
  • 05184349A - ENGINE AND ENGINE COOLING: Before replacing this part for debris issue faults, please call the following people;~ engineering is seeking information regarding this part.~ bob smith ? Cell (248) 202-9458 - [email protected]~ if a response is not received wit
  • 04800696A - EQUIPMENT ADAPTIVE/MOBILITY: Part description: flex plate issue description: if the part you are replacing is cracked; fca would like to have the transmission replaced with the flexplate. Please call jian zhu on his cell (248) 379-1132.
  • 21-056-15 - POWER TRAIN: Flash: transmission shift and drivability enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. Customers may experience a harsh 3-1 downshift.
  • 68082365A - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Part description: continental rha/reb ctp 4.3" issue description: radio inoperative, no power, display no power or screen is blank.~ blank screen with audio: the rha/reb radios have a seperate display called the integrated center stack
  • 04800696A - POWER TRAIN: Part description: flex plate issue description: if the part you are replacing is cracked; fca would like to have the transmission replaced with the flexplate. Please call jian zhu on his cell (248) 379-1132.
  • 68234120A - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Part description: panasonic 8.4" ctp/fctp radio, update failure issue description: issue 1; radio inoperative, no power, display no power or screen is blank.~ blank screen with audio: the ics is a separate module from the radio. If atte
  • 13-001-15 - STRUCTURE:BODY: Right front side rail inner panel stamping deformity this bulletin involves inspecting the right front side rail inner panel for deformities created during the stamping process. The right front side rail inner panel may have visible defor
  • 18-028-15 - ELECTRICAL SYSTEM: Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. The purpose of this calibration is to release a required v-1 software update
  • 08-033-15 REV-A - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Flash: re2 re3 re4 re6 re7 rb4 rb5 rb6 rb4 radio enhancements this bulletin involves updating the radio control head software and navigation if equipped. A customer may experience, one or more of the following conditions: ? Navigation sc
  • 08-032-15 REV-A - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Re9 radio software enhancements this bulletin involves updating the radio and navigation software, if required. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank (so
  • 08-051-15 - LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK: Passive entry for liftgate inoperative this bulletin involves reconfiguring the passive entry system. The customer may notice rear liftgate does not automatically lock/unlock when the liftgate switch is pressed and the key is within the
  • 18-014-15 REV-A - ELECTRICAL SYSTEM: Flash: 3.6l or 2.4l diagnostic and system improvements this bulletin involves updating the powertrain control module (pcm) software. The customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation
  • 23-035-15 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Sunroof leak under high water pressure this bulletin involves installing a new sunroof service trough. The customer may describe a water leak at the rear of the sunroof when using a high pressure touchless car wash.
  • 08-017-15 - ELECTRICAL SYSTEM:SOFTWARE: No travel link data displayed and other system enhancements this bulletin involves updating the radio?S software if needed.
  • 18-014-15 - ENGINE (PWS): Flash: 3.6l or 2.4l diagnostic and system improvements this bulletin involves updating the powertrain control module (pcm) software. The customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation
  • 08-033-15 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Flash: re2 re3 re4 re6 re7 rb4 rb5 rb6 rb4 radio enhancements this bulletin involves updating the radio control head software and navigation if equipped. A customer may experience, one or more of the following conditions: ? Improve am/f
  • 08-032-15 - EQUIPMENT ADAPTIVE/MOBILITY: Re9 radio software enhancements this bulletin involves updating the radio and navigation software, if required. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank. ?
  • 08-024-15 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Flash: service tire pressure system message this bulletin involves updating the tire pressure module (tpm) software and performing a misc-function routine. The customer may notice a message ?Service tire pressure system? Displayed on the
  • 08-018-15 - ELECTRICAL SYSTEM:SOFTWARE: Flash: intrusion transceiver module enhancements this bulletin involves updating the intrusion transceiver module (itm) with new software. Itm may lose the ability to store trigger history.
  • 31-001-16 - STRUCTURE: Do not apply corrosion protection on sheet molding compound (smc) plastic panels this bulletin involves discussing smc plastic panels and applying corrosion protection.
  • 09-006-16 - ENGINE (PWS): 2.0l or 2.4l long block replacement this bulletin involves replacing the long block due to incorrect machining operation on the cylinder head. The customer may describe the engine is consuming oil.
  • 68234120A$ - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Panasonic 8.4" ctp/fctp radio, update failure issue 1: hand free module inoperative, can't pair phone: - do not replace the radio for phone issues. The radio does not control phone/hands free functionality, it is separate from the radio,
  • Z5091195A$ - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. Diagnose the hands-free module system (also called the telematics module). The t
  • 04726431A$ - WHEELS: Wheel assy - steel when servicing a journey (jc) vehicle with steel wheels (wfu code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel w
  • 9003696 - STRUCTURE:BODY:DOOR : Door hinge assembly side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
  • 9003694 - ENGINE AND ENGINE COOLING: Oil pump assembly if error code P06DD present on any pentastar v6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call bob jackson (248) 944-0466 bob.Jackson@fcagroup
  • 9003681 - SEAT BELTS: Restraints information sheet (i-sheet) has been added to star parts. Print i-sheet for technician use.
  • 9003687 - SEAT BELTS: Restraints remove i-sheet from packaging. Correct information sheet (i-sheet) has been added to star parts. Print i-sheet for technician use.
  • 18-046-16 - ELECTRICAL SYSTEM:SOFTWARE: Flash: powertrain diagnostic and system enhancements. This bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. The customer may describe the following: **poor engine response to accele
  • 68277402A - VEHICLE SPEED CONTROL:CRUISE CONTROL: Adaptive cruise control sensor 1) if you are replacing this part due to the cluster displaying clean radar sensor in front of vehicle or dtc C1266 acc sensor blinded, please verify that there is no blockage in front of the sensor. Blockage
  • 68234120A - ELECTRICAL SYSTEM:SOFTWARE: Panasonic 8.4" ctp/fctp radio, update failure issue 1: hand free module inoperative, can't pair phone: - do not replace the radio for phone issues. The radio does not control phone/hands free functionality, it is separate from the radio, t
  • RL305553A - POWER TRAIN: 9-spd transmission: for nafta market only: if you are ordering this transmission please follow all witech pop ups and warranty payment guidelines. If this vehicle contains 1 of the 30 diagnostic codes in the 9 speed tutorial located on the
  • 68105583A - ENGINE AND ENGINE COOLING: Pentastar oil filter adapter: before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ dye must be used to determine where the leak is coming from before replacing.
  • 18-059-14 - POWER TRAIN: Flash: improved high altitude performance this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. The customer may complain of less then desired engine performance at high altitude
  • 18-033-16 - ELECTRICAL SYSTEM: Flash: diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. Customers may experience a malfunction indicator lamp (mil) illumination. Upon further
  • 9003413 - VEHICLE SPEED CONTROL:ACCELERATOR PEDAL: Accelerator pedal before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected d
  • 9002519 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
  • RL108213A$ - ENGINE AND ENGINE COOLING: Nag1 (5a580) valve body as per warranty bulletin d-13-22, please use r2108213a$ valve body for all warranty (w), mopar (m) and mopar vehicle protection (f) claims.~ assembly also includes filter (52108325aa) and gasket (52108332aa).~
  • 25-003-16 REV. A - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Replace vehicle emission certification information label this bulletin involves replacing the vehicle emission certification information (veci) label.Owner may be turned away from inspection and maintenance (im) station or fail im testing
  • 08-091-16 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Flash: instrument panel cluster (ipc) enhancement this bulletin involves reprogramming the ipc with the latest available software. The customer may describe that inside the ipc display, the spelling of the word ?Trip? Is misspelled ?Viaje
  • 18-081-17 - ENGINE AND ENGINE COOLING: Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software.This bulletin applies to vehicles within the following markets/countries: naft
  • 9003355 - ENGINE AND ENGINE COOLING: 3.2l - 3.6l cylinder head assy multiple cylinder head replacement. If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: joe lovell - cell (734) 309-6467 joe.Lovell@fc
  • 68141352A$ - ENGINE AND ENGINE COOLING: 3.2l - 3.6l cylinder head assy multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ first: ron dallison ? Cell (248) 292-9510 ron.Dalliso
  • S18 v.2 - ENGINE AND ENGINE COOLING: Note: s18 originally published in july. Manverter changed to maniverter. Alternate transportation section wording revised. Customer satisfaction notification s18 - engine oil consumption the engine on about 480 of the above vehicles may
  • S18 - ENGINE AND ENGINE COOLING: Customer satisfaction notification s18 - engine oil consumption the engine on about 480 of the above vehicles may experience low oil pressure originating from an oil consumption issue. This may result in oil starvation and possible engin
  • 68234120A$ - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Panasonic 8.4" ctp/fctp radio, update failure issue 1: hand free module inoperative, can't pair phone: - do not replace the radio for phone issues. The radio does not control phone/hands free functionality, it is separate from the radio,
  • R65 - ELECTRICAL SYSTEM:SOFTWARE: Reprogram radio control head the radio navigation system on about 30,300 of the above vehicles may experience a condition which permanently renders the navigation features not functional as a result of memory corruption. The radio navig
  • R61 (15V-675) - ELECTRICAL SYSTEM: Antilock brake system control module anti-lock brake system (abs) control module on about 275,600 of the above vehicles may have a ground wire eyelet on the right front shock tower that allows water to wick through the ground wire case and
  • 04726431A$ - WHEELS: "wheel assy - steel when servicing a journey (jc) vehicle with steel wheels (wfu code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel
  • 18-046-16 - ELECTRICAL SYSTEM:SOFTWARE: Symptom/condition: the customer may describe the following: **poor engine response to accelerator pedal request above between 4,500 m (14,760 ft) and 5,200 m (17,056 ft).** the pcm software also includes: release of a requ
  • 18-046-16 - POWER TRAIN: Overview: this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. Symptom/condition: the customer may describe the following: **poor engine response to accelerator pedal reques
  • R65 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: The radio navigation system on about 30,300 vehicles may experience a condition which permanently renders the navigation features not functional as a result of memory corruption. The radio navigation will be checked for functionality. If f
  • 18-033-16 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 18-059-14 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • SB-18-014-15REVA - EQUIPMENT: 2015 dodge journey: malfunction indicator lamp illumination. Powertrain control module must be updated with latest software *cn
  • SB-08-033-15REVA - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Certain vehicles are experiencing screen lock up on navigation or display blank, radio will reset, intermittently, not able to dial phone from radio but can dial phone, translation for asian language added, after disconnection phone, fails

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0456 [4] Evaporative Emissions System Small Leak Detected
  • P2122 [2] Throttle/Pedal Position Sensor/Switch "D" Circuit Low
  • P2127 [2] Throttle/Pedal Position Sensor/Switch "E" Circuit Low
  • P06DD [2] Engine oil pressure control – circuit performance problem
  • C1266 [1] ABS Valve Power Relay Circuit Failure
  • P0339 [4] Crankshaft Position Sensor A Circuit Intermittent
  • C2200 [3] C2200
  • P0441 [1] Evaporative Emission Control System Incorrect Purge Flow
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210708

I had two separate incidences. The first one occurred at approximately 96,000 miles. I went to start my car and it wouldn’t start. To my knowledge nothing was left on inside to kill the battery. I got a jump start and when i started driving my car would get stuck in 2nd gear. It would sound like it was going fast but was barely driving. I took it to the dealership where they tested it and said it ran fine, no error codes or lights appeared. After that it drove fine until approximately 105,000. I was driving on the highway at about 75 miles per hour. All of a sudden the car stopped accelerating and i had to quickly pull off the side of the highway. I turned the car off and back on and it started driving just fine. I am scared to death of driving it now.

NoNoN NoneNone20210625

I was sitting in passenger seat talk to my family. Vehicle was in parking and the head rest popped open. Causing my head to jerk forward. No one touched head rest it just popped open.

NoNoN NoneNone20210612

I came out to my vehicle to find that the head rest had separated, in which the night before it was perfectly intact.

NoNoN NoneNone20210601

Driver seat headrest deployed. Thank god i was not in car when it happened. I noticed my head was uncomfortable driving when i looked i see it wide open!! I was not in a car accident or anything at all. I just got this vehicle july 2020! This is obviously a defect and a dangerous safety hazard!! Thank god my kids and i were not in vehicle. I need the dealership to fix their defective vehicle immediately!!!

NoNoN NoneNone20210601

The driver head rest deployed my car was parked in the garage, no incident or anything. I came out to the car to go to the store and it was open and i can’t get it back in.

NoNoN NoneNone20210530

Transmission is consistently slipping on the upshift from 2nd to 3rd gear, there is no warning light coming on.

NoNoN NoneNone20210511

Knowing that certain models of journey are included in a steering lines problem mine is not but it's experience some weird issues when you turn right in the standing still mode it offers absolutely no assistance from the system. You start riding and then it's kind of normal.The pump is no leaking or making any weird noises, only when you attempt to turn right in the stand still position it makes a funny noise follow by no assistance whatsoever. Thanks for the attention

NoNoN NoneNone20210509

When the car is in cruise control it will not stop when breaks are being hit it cause the car to go off the road and almost kill and the wheel knocked up

NoNoN NoneNone20210425

This vehicle constantly shakes at about the 50 mph. Engine light starts to come on and there is a hesitation to accelerate. This is extremely dangerous and i read several others issues with the misfire. Something needs to be done before others are hurts... Very serious issue

NoNoN NoneNone20210424

This vehicle constantly shakes at about the 50 mph. Engine light starts to come on and there is a hesitation to accelerate. This is extremely dangerous and i read several others issues with the misfire. Something needs to be done before others are hurts... Very serious issue

NoNoN NoneNone20210412

The contact owns a 2015 dodge journey. The contact stated while driving at various speeds, the abs warning light was illuminated. The contact stated that the driver’s side seat would independently raise up, lower down, or move backward while driving. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The contact replaced the brakes, the tires, and the throttle body, however, the failure recurred. The contact was relating the failure to nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 82,000.

NoNoN NoneNone20210412

Drivers side head rest went off while car was parked and not in motion. The passenger went off while driving on flat smooth road about 9 months earlier

NoNoN NoneNone20210411

Drivers side head rest went off while car was parked and not in motion. The passenger went off while driving on flat smooth road about 9 months earlier

NoNoN NoneNone20210408

Tl* the contact owns a 2015 dodge journey. The contact stated while driving 65 mph with the cruise control activated, the traction control warning light was illuminated and the contact loss control momentarily of the vehicle for a short time. The contact regained control of the vehicle and continued driving to her destination. The vehicle was not diagnosed nor repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with nhtsa campaign number: 17v432000 (air bags). The manufacturer was not informed of the failure. The failure mileage was approximately 143,000.

NoNoN NoneNone20210407

Tl* the contact owns a 2015 dodge journey. The contact stated while driving 65 mph with the cruise control activated, the traction control warning light was illuminated and the contact loss control momentarily of the vehicle for a short time. The contact regained control of the vehicle and continued driving to her destination. The vehicle was not diagnosed nor repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with nhtsa campaign number: 17v432000 (air bags). The manufacturer was not informed of the failure. The failure mileage was approximately 143,000.

NoNoN NoneNone20210405

Oil filter adapter housing is leaking. We have been told by dealership, this is a nationwide issue and the part is on back order for up to 4 months or longer. And was told by dealership vehicle cannot be driven.

NoNoN NoneNone20210404

Oil filter adapter housing is leaking. We have been told by dealership, this is a nationwide issue and the part is on back order for up to 4 months or longer. And was told by dealership vehicle cannot be driven.

NoNoN NoneNone20210401

I was driving and my driver's side headrest deployed. The following week my son moved the seat to vacuum and the passenger side head rest deployed.

NoNoN NoneNone20210325

Vehicle keeps stalling out while driving in motion...Lights that have been on since i purchased the car from auto liquidators abs light, engine light and another light i don't know how to explain. Sometimes it restarts sometimes it doesn't.

NoNoN NoneNone20210324

Vehicle keeps stalling out while driving in motion...Lights that have been on since i purchased the car from auto liquidators abs light, engine light and another light i don't know how to explain. Sometimes it restarts sometimes it doesn't.

NoNoN NoneNone20210305

Started vehicle as normal. Pulled out of driveway on to residential street and head what sounded like something hard hitting the side of the vehicle. When i had the chance to stop and investigate it was noticed that the front passenger side headrest had deployed

NoNoN NoneNone20210304

Started vehicle as normal. Pulled out of driveway on to residential street and head what sounded like something hard hitting the side of the vehicle. When i had the chance to stop and investigate it was noticed that the front passenger side headrest had deployed

NoNoN NoneNone20210301

Rack and pinion steering blew out while driving. Will cost $1500 to repair. The 2015 dodge journey had a recall for this, but they say somehow my vin is not included.

NoNoN NoneNone20210228

Rack and pinion steering blew out while driving. Will cost $1500 to repair. The 2015 dodge journey had a recall for this, but they say somehow my vin is not included.

NoNoN NoneNone20210215

There is a recall on 2015 dodge journeys for the wiring on the abs system that causes the wires to get corroded and the abs not working. I have recently had the issue described in the recall yet my vehicle does not qualify for the recall and my local dodge repair center want me to pay 1800.00 to repair something that should be fixed under the recall and now i have a vehicle that i can not drive or i risk having an accident

NoNoN NoneNone20210214

There is a recall on 2015 dodge journeys for the wiring on the abs system that causes the wires to get corroded and the abs not working. I have recently had the issue described in the recall yet my vehicle does not qualify for the recall and my local dodge repair center want me to pay 1800.00 to repair something that should be fixed under the recall and now i have a vehicle that i can not drive or i risk having an accident

NoNoN NoneNone20210204

My 2015 dodge journey has a ticking noise when i start my vehicle. And now the check engine light is on. When the truck is in park or stopped it feels like it is fluttering or putting along . The ticking noise you hear once the vehicle is started and it continues the entire time while driving .

NoNoN NoneNone20210203

My 2015 dodge journey has a ticking noise when i start my vehicle. And now the check engine light is on. When the truck is in park or stopped it feels like it is fluttering or putting along . The ticking noise you hear once the vehicle is started and it continues the entire time while driving .

NoNoN NoneNone20210202

Tl* the contact's wife owns a 2015 dodge journey. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and the vehicle stalled with the check engine warning light illuminated. The contact took the vehicle to an independent mechanic where the vehicle was diagnosed with a defective internal pump within the transmission. The manufacturer was notified of the failure. The contact was informed that the vin was not under recall. The vehicle was taken to rocky top chrysler jeep dodge (3315 winfield dunn pkwy, kodak, tn 37764) however, the vehicle was not diagnosed nor repaired. The failure mileage was approximately 149,000.

NoNoN NoneNone20210201

Tl* the contact's wife owns a 2015 dodge journey. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and the vehicle stalled with the check engine warning light illuminated. The contact took the vehicle to an independent mechanic where the vehicle was diagnosed with a defective internal pump within the transmission. The manufacturer was notified of the failure. The contact was informed that the vin was not under recall. The vehicle was taken to rocky top chrysler jeep dodge (3315 winfield dunn pkwy, kodak, tn 37764) however, the vehicle was not diagnosed nor repaired. The failure mileage was approximately 149,000.

NoNoN NoneNone20210119

While driving my abs/awd light continues to come on. I checked to see if there is a recall for the abs and it shows but does not come up with my vin. The light comes on and then there is a kick and dragging sound coming from the vehicle so i stop, put it in park and try to proceed again. I don't feel safe. I recently purchased the vehicle and nothing was mentioned about the abs. This happens whether i am in my driveway or in the parking lot a work.

NoNoN NoneNone20210118

While driving my abs/awd light continues to come on. I checked to see if there is a recall for the abs and it shows but does not come up with my vin. The light comes on and then there is a kick and dragging sound coming from the vehicle so i stop, put it in park and try to proceed again. I don't feel safe. I recently purchased the vehicle and nothing was mentioned about the abs. This happens whether i am in my driveway or in the parking lot a work.

NoNoN NoneNone20210110

My vehicle began having issues shifting gears at 103,000 miles. The vehicle would jolt each time a shift occurred. It specifically had issues shifting out of reverse into drive. This occurred intermittently for a couple days. Then it began having issues shifting while accelerating. I mainly drive on the interstate to and from work, and the vehicle would not go over 45 miles per hour. We immediately parked the vehicle and noticed transmission fluid leaking underneath. The vehicle was taken to a repair shop who told us the transmission pump had gone out and we needed to rebuild or replace the transmission.

NoNoN NoneNone20210109

My vehicle began having issues shifting gears at 103,000 miles. The vehicle would jolt each time a shift occurred. It specifically had issues shifting out of reverse into drive. This occurred intermittently for a couple days. Then it began having issues shifting while accelerating. I mainly drive on the interstate to and from work, and the vehicle would not go over 45 miles per hour. We immediately parked the vehicle and noticed transmission fluid leaking underneath. The vehicle was taken to a repair shop who told us the transmission pump had gone out and we needed to rebuild or replace the transmission.

NoNoN NoneNone20210105

Had not started the vehicle for 1 week. With fob in hand i opened the door. With door open i put my foot on the brake (it did not compress), then pushed the start button. The dash flashed on and off saying fob not detected. Tried pushing fob, tried starting car again. Then a loud clicking began at the front of the vehicle in the motor area. The dash flashing stopped and all screens were black. No power to vehicle at all, door locks did not work. Opened hood to see where clicking was coming from, but could not detect. Tried remote start and traditional start as well. Nothing works. Engine clicking finally stopped after about 10-15 minutes. Car has to be opened with the key and will still not start.

NoNoN NoneNone20210104

Had not started the vehicle for 1 week. With fob in hand i opened the door. With door open i put my foot on the brake (it did not compress), then pushed the start button. The dash flashed on and off saying fob not detected. Tried pushing fob, tried starting car again. Then a loud clicking began at the front of the vehicle in the motor area. The dash flashing stopped and all screens were black. No power to vehicle at all, door locks did not work. Opened hood to see where clicking was coming from, but could not detect. Tried remote start and traditional start as well. Nothing works. Engine clicking finally stopped after about 10-15 minutes. Car has to be opened with the key and will still not start.

NoNoN NoneNone20201211

The car slips or jerks when it shifts into gear, usually when going from first to second. It is an automatic and this happens while it is in motion. There have been multiple mechanics look at and the transmission was rebuilt twice but the problem still persists.

NoNoN NoneNone20201211

I was sitting at a stoplight on my way home from work. The headrest made a strange cracking sound, and then popped forward without warning.

NoNoN NoneNone20201211

The car slips or jerks when it shifts into gear, usually when going from first to second. It is an automatic and this happens while it is in motion. There have been multiple mechanics look at and the transmission was rebuilt twice but the problem still persists.

NoNoN NoneNone20201210

I was sitting at a stoplight on my way home from work. The headrest made a strange cracking sound, and then popped forward without warning.

NoNoN NoneNone20201210

Tl* the contact owns a 2015 dodge journey. The contact stated while driving 25 mph and depressing the brake pedal, the brake pedal loss pressure and went to the floorboard. The contact stated that the abs and traction control warning lights were illuminated. The contact drove to his destination. The vehicle was not diagnosed nor repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic) however, the vin was not included. The manufacturer had not been informed of failure. The failure mileage was approximately 80,096.

NoNoN NoneNone20201209

Tl* the contact owns a 2015 dodge journey. The contact stated while driving 25 mph and depressing the brake pedal, the brake pedal loss pressure and went to the floorboard. The contact stated that the abs and traction control warning lights were illuminated. The contact drove to his destination. The vehicle was not diagnosed nor repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic) however, the vin was not included. The manufacturer had not been informed of failure. The failure mileage was approximately 80,096.

NoNoY NoneNone20201207

Tl* the contact owns a 2015 dodge journey. The contact's wife was driving and the vehicle started to hesitate. There was a noise coming from under the hood. The vehicle drove as if it was stuck in the neutral while his the wife tried to accelerate. The vehicle was guided off the road and was towed to the contact's home. Abernethy chrysler jeep dodge (1442 e main st, lincolnton, nc 28092, (704) 732-1890) stated that there were no open recalls on the vehicle and all past recalls had been repaired. Another unknown dealer said the same and advised the contact to file a complaint with nhtsa. The contact researched the issue as a defective transmission pump. The manufacturer had not been contacted. The failure mileage was 108,000.

NoNoY NoneNone20201206

Tl* the contact owns a 2015 dodge journey. The contact's wife was driving and the vehicle started to hesitate. There was a noise coming from under the hood. The vehicle drove as if it was stuck in the neutral while his the wife tried to accelerate. The vehicle was guided off the road and was towed to the contact's home. Abernethy chrysler jeep dodge (1442 e main st, lincolnton, nc 28092, (704) 732-1890) stated that there were no open recalls on the vehicle and all past recalls had been repaired. Another unknown dealer said the same and advised the contact to file a complaint with nhtsa. The contact researched the issue as a defective transmission pump. The manufacturer had not been contacted. The failure mileage was 108,000.

NoNoN NoneNone20201202

I went out to the car one morning and the driver headrest had popped open.

NoNoN NoneNone20201201

I went out to the car one morning and the driver headrest had popped open.

NoNoN 1 InjuredNone20201122

Was driving down a new road at 35 mph with no potholes and my driver side headrest exploded and struck me in the back of the head. Now there are broken pieces within the assembly and it will not close back! It now pushes my head forward while *dt consumer stated he reached out to dodge/chrysler dealership. Vehicle is not covered under warranty nor is there a recall for this issue.*jb

NoNoN 1 InjuredNone20201121

Was driving down a new road at 35 mph with no potholes and my driver side headrest exploded and struck me in the back of the head. Now there are broken pieces within the assembly and it will not close back! It now pushes my head forward while *dt consumer stated he reached out to dodge/chrysler dealership. Vehicle is not covered under warranty nor is there a recall for this issue.*jb

NoNoN NoneNone20201120

My passenger side headrest randomly deployed while i was driving. Can't reset it or push it back in. Scared me half to death on the freeway

NoNoN NoneNone20201119

My passenger side headrest randomly deployed while i was driving. Can't reset it or push it back in. Scared me half to death on the freeway

NoNoN NoneNone20201106

In the past 3 years, we have had to fix different cylinder misfires in the same engine. The first was done in 2017, the second july 2020, and we had the third misfire error code november 2020. This has been communicated to dodge, but not sure if a recall should be made for this, or if other have experienced the same. The most recent incident happened while driving. The engine began to stutter, thankfully i was able to make it home where as soon as i drove into the driveway it shut down.

NoNoN NoneNone20201105

In the past 3 years, we have had to fix different cylinder misfires in the same engine. The first was done in 2017, the second july 2020, and we had the third misfire error code november 2020. This has been communicated to dodge, but not sure if a recall should be made for this, or if other have experienced the same. The most recent incident happened while driving. The engine began to stutter, thankfully i was able to make it home where as soon as i drove into the driveway it shut down.

NoNoN NoneNone20201104

My journey only has 59000k miles and it started with a" knock" noise when i start about a month ago. Mechanic tells me the "lifters" are bad and they would need to open up the part of the engine where the lifters are located, i understand there are two different locations for the lifters, the front is pretty easy to change but the second location not so much. All will cost me about $1500.00 to repair. Is there a recall?

NoNoN NoneNone20201103

My journey only has 59000k miles and it started with a" knock" noise when i start about a month ago. Mechanic tells me the "lifters" are bad and they would need to open up the part of the engine where the lifters are located, i understand there are two different locations for the lifters, the front is pretty easy to change but the second location not so much. All will cost me about $1500.00 to repair. Is there a recall?

NoNoN NoneNone20201102

My 2015 dodge journey fwd started making a whining noise out of nowhere and then all of a sudden would not go over 35 mph. I tried to move in my driveway and its stuck in 1st gear. I am too scared to drive it and it is my only means of transportation. Is there a recall on it?

NoNoN NoneNone20201101

My 2015 dodge journey fwd started making a whining noise out of nowhere and then all of a sudden would not go over 35 mph. I tried to move in my driveway and its stuck in 1st gear. I am too scared to drive it and it is my only means of transportation. Is there a recall on it?

NoNoN NoneNone20201031

I was driving down the road and all of a sudden i felt something hit me in the back of my neck. My headrest had exploded!

NoNoN NoneNone20201030

I was driving down the road and all of a sudden i felt something hit me in the back of my neck. My headrest had exploded!

NoNoN NoneNone20201015

I was driving 35mph down a street, not a rough road at all, not braking, when i heard a loud bang. After i pulled over and inspected the vehicle, i saw that the front passenger headrest had exploded open. No one was sat in the passenger seat at the time.

NoNoN NoneNone20201014

I was driving 35mph down a street, not a rough road at all, not braking, when i heard a loud bang. After i pulled over and inspected the vehicle, i saw that the front passenger headrest had exploded open. No one was sat in the passenger seat at the time.

NoNoN NoneNone20201012

I was tying to go to lunch at work and my car tried to turn on then went dead. While checking key fob with battery in my hand the entire dashboard started going crazy. Nothing will turn on and now the electical system is just going nuts.

NoNoN NoneNone20201012

After pumping gas i get back in my car to the drivers side head rest deployed. It was in park, i was not driving, there should be no reason this should of happened. Ive tried to put it back as stated in the owners manuel and it will not lock back in place. Ive called the dealership and this cost $500 or more to repair. Dodge needs to have a recall on this!!! If i would have been driving this could of caused me to get in an accident. This really needs to be investigated!!!

NoNoN NoneNone20201011

I was tying to go to lunch at work and my car tried to turn on then went dead. While checking key fob with battery in my hand the entire dashboard started going crazy. Nothing will turn on and now the electical system is just going nuts.

NoNoN NoneNone20201011

After pumping gas i get back in my car to the drivers side head rest deployed. It was in park, i was not driving, there should be no reason this should of happened. Ive tried to put it back as stated in the owners manuel and it will not lock back in place. Ive called the dealership and this cost $500 or more to repair. Dodge needs to have a recall on this!!! If i would have been driving this could of caused me to get in an accident. This really needs to be investigated!!!

NoNoN NoneNone20201011

Was sitting in a drive through and my passenger side seat headrest in front popped out! Can not get it to go back on! This should be recalled i have seen several complaints on this!

NoNoN NoneNone20201010

Was sitting in a drive through and my passenger side seat headrest in front popped out! Can not get it to go back on! This should be recalled i have seen several complaints on this!

NoNoN NoneNone20201010

Steering wheel controls no longer working, horn will not work and air bag light is randomly coming on and off. I believe that the clock spring mechanism is faulty and has caused wiring to become worn do to poor quality of part and installation during manufacturing. This vehicle is not even 5 years old,so problems with major safety components and controls are the direct lack of quality control upon installation. Other recalls related to similar issues and vehicle type are consistent from manufacturer. Do to the over all safety hazard of this fault i would expect the manufacture to help assist in repair to avoid possible injuries and law suits. Thank you for your time and hopefully resolution to a serious issue!

NoNoN NoneNone20201010

The passenger headrest popped while i was riding in the seat.

NoNoN NoneNone20201009

The passenger headrest popped while i was riding in the seat.

NoNoN NoneNone20201009

Steering wheel controls no longer working, horn will not work and air bag light is randomly coming on and off. I believe that the clock spring mechanism is faulty and has caused wiring to become worn do to poor quality of part and installation during manufacturing. This vehicle is not even 5 years old,so problems with major safety components and controls are the direct lack of quality control upon installation. Other recalls related to similar issues and vehicle type are consistent from manufacturer. Do to the over all safety hazard of this fault i would expect the manufacture to help assist in repair to avoid possible injuries and law suits. Thank you for your time and hopefully resolution to a serious issue!

NoNoN NoneNone20201009

We slid a folding table in from the back of the car and bumped the passenger headrest and the active headrest restraint deployed.

NoNoN NoneNone20201008

We slid a folding table in from the back of the car and bumped the passenger headrest and the active headrest restraint deployed.

NoNoN NoneNone20201006

Have had the suv 4 months now and it had died out and random times while driving . It's at the dealership now and being told nothing is wrong with it . Only has 82000 miles on it

NoNoN NoneNone20201005

Have had the suv 4 months now and it had died out and random times while driving . It's at the dealership now and being told nothing is wrong with it . Only has 82000 miles on it

NoNoN NoneNone20201005

Passenger head rest is deployed, vehicle was stationary.

NoNoN NoneNone20201004

Passenger head rest is deployed, vehicle was stationary.

NoNoN NoneNone20201003

While driving i heard a strange engine noise while accelerating ,then the crankshaft,the serpentine belt came off,the steering wheel came rigid or stiff before the battery warning sign goes on with a big oil leak,the car then stopped.

NoNoN 1 InjuredNone20201003

My children and i were stopped stuck in traffic on i-75 n in atlanta, ga headed to the north georgia premium outlets when my daughter's headrest deployed while she was sleeping. The deployment of the headrest was sudden and caused her to wake up from her sleep. She stated that it was very painful and caused her neck and head to hurt.

NoNoN NoneNone20201003

While driving i heard a strange engine noise while accelerating ,then the crankshaft,the serpentine belt came off,the steering wheel came rigid or stiff before the battery warning sign goes on with a big oil leak,the car then stopped.

NoNoN 1 InjuredNone20201002

My children and i were stopped stuck in traffic on i-75 n in atlanta, ga headed to the north georgia premium outlets when my daughter's headrest deployed while she was sleeping. The deployment of the headrest was sudden and caused her to wake up from her sleep. She stated that it was very painful and caused her neck and head to hurt.

NoNoN NoneNone20201002

While driving i heard a strange engine noise while accelerating ,then the crankshaft,the serpentine belt came off,the steering wheel came rigid or stiff before the battery warning sign goes on with a big oil leak,the car then stopped.

NoNoN NoneNone20200930

Both of the head rests in the front have deployed and the plastic piece that holds it in place has broken into pieces. Both happened while car was stationary.

NoNoN NoneNone20200929

Both of the head rests in the front have deployed and the plastic piece that holds it in place has broken into pieces. Both happened while car was stationary.

NoNoN NoneNone20200929

Transmission is slipping had it looked at several time and cant find anything had the oil checked and its still good

NoNoN NoneNone20200928

Transmission is slipping had it looked at several time and cant find anything had the oil checked and its still good

NoNoN NoneNone20200928

While driving the vehicle in a wet parking lot the abs light and stability light came on and remained on. This has also affected the cruise control as well. There was a recall on dodge journeys from 2012-2015 for the same issue vin may need included in the recall.

NoNoN NoneNone20200927

While driving the vehicle in a wet parking lot the abs light and stability light came on and remained on. This has also affected the cruise control as well. There was a recall on dodge journeys from 2012-2015 for the same issue vin may need included in the recall.

NoNoN NoneNone20200924

Headrest on passenger side deployed while the vehicle was stationary in the driveway nobody in it.

NoNoN NoneNone20200923

Headrest on passenger side deployed while the vehicle was stationary in the driveway nobody in it.

NoNoN NoneNone20200910

Car will stall anywhere and anytime and doesn't give you enough time to pull over. Lose all power to accelerator and steering wheel. Check engine light comes on car will not shut off and will not move. If car is off it won't start often being towed. Camshaft sensor and crankshaft position sensor have been replaced 3 times within a year. Truly a safety hazard especially at highway speeds. The radio and air controls have a mind of their own after you manually shut them off they come back on or start blowing out hot air on legs.

NoNoN NoneNone20200909

Car will stall anywhere and anytime and doesn't give you enough time to pull over. Lose all power to accelerator and steering wheel. Check engine light comes on car will not shut off and will not move. If car is off it won't start often being towed. Camshaft sensor and crankshaft position sensor have been replaced 3 times within a year. Truly a safety hazard especially at highway speeds. The radio and air controls have a mind of their own after you manually shut them off they come back on or start blowing out hot air on legs.

NoNoN NoneNone20200907

Car was in park as it was being cleaned, we moved the front passenger seat and the headrest deployed. Unable to put it back in place the because plastic brackets that hold the metal pin are broken.

NoNoN NoneNone20200906

Car was in park as it was being cleaned, we moved the front passenger seat and the headrest deployed. Unable to put it back in place the because plastic brackets that hold the metal pin are broken.

NoNoN NoneNone20200905

Came out to my car this morning, 09/06/2020, to find the headrest had deployed. The car was parked in our driveway over night. I had driven the car the day before and the headrest had not deployed. There were no accidents to cause this.

NoNoN 1 InjuredNone20200904

Front passenger side headrest spontaneously popped open while stopped at a red light. No one was in the passenger seat, nothing hit the seat or headrest, no sudden hard breaking occurred and nothing hit the car. Nor was there any form of accident before or during this incident. About 6 months later, the driver's seat headrest spontaneously popped open while my husband was sitting in the seat. The car was in park and was not running. Same as with the passenger side, nothing hit it, the seat or car. Nor had there been an accident at any point.

NoNoN 1 InjuredNone20200903

Front passenger side headrest spontaneously popped open while stopped at a red light. No one was in the passenger seat, nothing hit the seat or headrest, no sudden hard breaking occurred and nothing hit the car. Nor was there any form of accident before or during this incident. About 6 months later, the driver's seat headrest spontaneously popped open while my husband was sitting in the seat. The car was in park and was not running. Same as with the passenger side, nothing hit it, the seat or car. Nor had there been an accident at any point.

NoNoN NoneNone20200901

Tl* the contact owns a 2015 dodge journey. The contact stated that she had taken her vehicle in to the dealer hawk chrysler dodge jeep ram (7911 roosevelt rd, forest park, il 60130, (708) 405-9044) for an unknown recall repair regarding the catalytic converter. The recall repair was performed however, caused a failure of one of the pistons. The contact stated that the piston rod punctured the cylinder wall causing an engine oil leak. The vehicle was towed back to the dealer and the contact was quoted a repair cost of $8,000. The vehicle was not repaired. The manufacturer had not been contacted. The vin was not available. The failure mileage was 114,000.

NoNoN NoneNone20200901

The vehicle is inoperable because the abs module and headlamp wiring needs to be replaced. The vehicle only has 13,000 miles but is no longer covered under a warranty. There was a recall for dodge journey but this vin is not covered by the recall. Are there more vehicles that should be added to the recall?

NoNoN NoneNone20200831

Tl* the contact owns a 2015 dodge journey. The contact stated that she had taken her vehicle in to the dealer hawk chrysler dodge jeep ram (7911 roosevelt rd, forest park, il 60130, (708) 405-9044) for an unknown recall repair regarding the catalytic converter. The recall repair was performed however, caused a failure of one of the pistons. The contact stated that the piston rod punctured the cylinder wall causing an engine oil leak. The vehicle was towed back to the dealer and the contact was quoted a repair cost of $8,000. The vehicle was not repaired. The manufacturer had not been contacted. The vin was not available. The failure mileage was 114,000.

NoNoN NoneNone20200831

The vehicle is inoperable because the abs module and headlamp wiring needs to be replaced. The vehicle only has 13,000 miles but is no longer covered under a warranty. There was a recall for dodge journey but this vin is not covered by the recall. Are there more vehicles that should be added to the recall?

NoNoN NoneNone20200831

Right front headrest exploded while in park car was not hit or moving

NoNoN NoneNone20200830

Right front headrest exploded while in park car was not hit or moving

NoNoN NoneNone20200830

I was driving adown a city street and the passenger seat headrest deployed without any cause.

NoNoN NoneNone20200830

I own a 2015 dodge journey 63000 miles. When the vehicle was in motion on a major street traveling 49mph the car jerked, deaccelerated abruptly and the steering wheel became tight. It did not slow down it deaccelerated. There was no warning or code on prior to this happening. I was lucky there was not anyone behind me nor on a highway. Took it to the dealer and they said it was "failed crank position sensor." it had a code of P0339. We paid dealer to fix it - obviously. I noticed there is a recall for crankshaft position sensor on 2016 dodge journey - i beg that you recall cankshaft position sensor for dodge journey 2015.

NoNoN NoneNone20200829

I was driving adown a city street and the passenger seat headrest deployed without any cause.

NoNoN NoneNone20200829

I own a 2015 dodge journey 63000 miles. When the vehicle was in motion on a major street traveling 49mph the car jerked, deaccelerated abruptly and the steering wheel became tight. It did not slow down it deaccelerated. There was no warning or code on prior to this happening. I was lucky there was not anyone behind me nor on a highway. Took it to the dealer and they said it was "failed crank position sensor." it had a code of P0339. We paid dealer to fix it - obviously. I noticed there is a recall for crankshaft position sensor on 2016 dodge journey - i beg that you recall cankshaft position sensor for dodge journey 2015.

CrashNoN NoneNone20200822

While driving on the express way i changed lanes and suddenly the car jerked and started going faster, the check engine light started beeping , i put my foot on the brake but the car did'nt slow down fast enough, soon as i looked up i crashed on my driver side, no air bags came out...I drove the car hm, the sensor started beeping low key battery..I changed out the key battery and two days later the car start saying no key detected, i then called a locksmith, they had me buy a new key fob to reprogram..It didn't work, there is something very much electrical going on with this vehicle.

CrashNoN NoneNone20200821

While driving on the express way i changed lanes and suddenly the car jerked and started going faster, the check engine light started beeping , i put my foot on the brake but the car did'nt slow down fast enough, soon as i looked up i crashed on my driver side, no air bags came out...I drove the car hm, the sensor started beeping low key battery..I changed out the key battery and two days later the car start saying no key detected, i then called a locksmith, they had me buy a new key fob to reprogram..It didn't work, there is something very much electrical going on with this vehicle.

NoNoN NoneNone20200820

The front driver side headrest deployed for no reason. Vehicle was parked in driveway. The small plastic piece is broken wont go back in.

NoNoN NoneNone20200819

The front driver side headrest deployed for no reason. Vehicle was parked in driveway. The small plastic piece is broken wont go back in.

CrashNoY NoneNone20200817

After being hit dead on to the back driver side tire my vehicle swung around and hit a pole on the back passenger side door then bounced back before coming to a rest. The airbags in the front and back did not deploy despite heavy impact on both sides of the vehicle. Enough to total the vehicle and cause the wheel area to collapse. I can provide additional detailed photos of both sides of the vehicle if needed. The other vehicle was going fast but i'm unsure of their speed as i was crossing the road.*dt*jb

CrashNoY NoneNone20200816

After being hit dead on to the back driver side tire my vehicle swung around and hit a pole on the back passenger side door then bounced back before coming to a rest. The airbags in the front and back did not deploy despite heavy impact on both sides of the vehicle. Enough to total the vehicle and cause the wheel area to collapse. I can provide additional detailed photos of both sides of the vehicle if needed. The other vehicle was going fast but i'm unsure of their speed as i was crossing the road.*dt*jb

NoNoN NoneNone20200811

Went to get into my journey and noticed the passenger headrest had been deployed. The vehicle was unoccupied and sitting in my garage. The vehicle had no reason for it to deploy.

NoNoN NoneNone20200811

After a heavy rain and subsequent rains, there was a heavy leak down the interior wall between the front seat and the back seat, flooding under the front seat, driver-side front seat, and driver-side back seat floor under the carpet. Each time this happened, the car was parked in the driveway with the windows up. Also, since then, the door locks have started to lock and unlock several times on their own after i've locked the vehicle and walked away from it. The leak seems to be in the roof seam in the driver side, which seems to be faulty. I took the car back to the dealer, they needed money up-front to try to figure out the problem, which i refuse to pay because i believe it is a manufacturer defect. I contacted dodge three times, they said since the car is out of warranty it is my responsibility even though it is a defect.

NoNoN NoneNone20200810

Went to get into my journey and noticed the passenger headrest had been deployed. The vehicle was unoccupied and sitting in my garage. The vehicle had no reason for it to deploy.

NoNoN NoneNone20200810

After a heavy rain and subsequent rains, there was a heavy leak down the interior wall between the front seat and the back seat, flooding under the front seat, driver-side front seat, and driver-side back seat floor under the carpet. Each time this happened, the car was parked in the driveway with the windows up. Also, since then, the door locks have started to lock and unlock several times on their own after i've locked the vehicle and walked away from it. The leak seems to be in the roof seam in the driver side, which seems to be faulty. I took the car back to the dealer, they needed money up-front to try to figure out the problem, which i refuse to pay because i believe it is a manufacturer defect. I contacted dodge three times, they said since the car is out of warranty it is my responsibility even though it is a defect.

NoNoN NoneNone20200810

Tl* the contact owns a 2015 dodge journey. The contact stated that upon entering his vehicle, the passenger's side head rest deployed without warning. The dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was 80,000.

NoNoN NoneNone20200809

Tl* the contact owns a 2015 dodge journey. The contact stated that upon entering his vehicle, the passenger's side head rest deployed without warning. The dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was 80,000.

NoNoN NoneNone20200808

I have 94,000 miles and transmission is slipping

NoNoN NoneNone20200807

I have 94,000 miles and transmission is slipping

NoNoN NoneNone20200806

Traction control warning light, abs warning light, service awd message came on while driving 45mph. A grinding/growling noise was present when slowing and coming to a stop for a signal light. All three warning lights remainder on while driving, with grinding/growling noise continued upon breaking till i reached my destination. I drove 32 miles from home to work. I was driving on country and city streets, a clear day with dry streets.06 aug 2020 the vehicle had been take to a licensed dodge dearlership ~ carlin dodge, colorado springs co in july 2020 for the same issues. The wiring sleves were replaced and two recall issues taken care of, they stated there were no other issues found on the vehicle. In doing research there was a recall r62 dtc C2200-48 concerning the traction control/ abs warning lights is the issue we are having with the vehicle related to this recall issue???

NoNoN NoneNone20200805

Traction control warning light, abs warning light, service awd message came on while driving 45mph. A grinding/growling noise was present when slowing and coming to a stop for a signal light. All three warning lights remainder on while driving, with grinding/growling noise continued upon breaking till i reached my destination. I drove 32 miles from home to work. I was driving on country and city streets, a clear day with dry streets.06 aug 2020 the vehicle had been take to a licensed dodge dearlership ~ carlin dodge, colorado springs co in july 2020 for the same issues. The wiring sleves were replaced and two recall issues taken care of, they stated there were no other issues found on the vehicle. In doing research there was a recall r62 dtc C2200-48 concerning the traction control/ abs warning lights is the issue we are having with the vehicle related to this recall issue???

NoNoN NoneNone20200805

On the passenger seat the head rest just popped opened for no reason. The vehicle was stationary at my house my house which is on e warren st within 1 day of the head rest popping open. This need to be placed as a recall. The repair cost is to expensive.

NoNoN NoneNone20200804

On the passenger seat the head rest just popped opened for no reason. The vehicle was stationary at my house my house which is on e warren st within 1 day of the head rest popping open. This need to be placed as a recall. The repair cost is to expensive.

NoNoN NoneNone20200730

The car shut off anywhere and all the time has almost been killed because of this issue

NoNoN NoneNone20200729

The car shut off anywhere and all the time has almost been killed because of this issue

NoNoN NoneNone20200725

I was parked in my driveway with the car on and i was talking the my kids in the back seat turned around to look at them when i turned around i hear a loud pop like someone had hit the headrest but nobody had. Looked at the headrest and it had deployed without warning. The airbag light came on and shortly after the incident. Thankfully i was not driving otherwise it would have hit me in the back of my head.

NoNoN NoneNone20200724

I was parked in my driveway with the car on and i was talking the my kids in the back seat turned around to look at them when i turned around i hear a loud pop like someone had hit the headrest but nobody had. Looked at the headrest and it had deployed without warning. The airbag light came on and shortly after the incident. Thankfully i was not driving otherwise it would have hit me in the back of my head.

NoNoN NoneNone20200722

Power surging or fuel surging during accelerating. When i try to get up to speed it is like it cuts out on fuel and surges.

NoNoN NoneNone20200721

Power surging or fuel surging during accelerating. When i try to get up to speed it is like it cuts out on fuel and surges.

NoNoN NoneNone20200718

Front passenger side headrest airbag deployed randomly while the car was parked and no one was in it.

NoNoN NoneNone20200717

Front passenger side headrest airbag deployed randomly while the car was parked and no one was in it.

NoNoN NoneNone20200716

My wife's car has stalled several times while running in traffic at 55 mph and above. She easily could have been involved in a collision. Car has been to dealer 4 times for repair, but still has same problem. Car has under 60k miles.

NoNoN NoneNone20200715

My wife's car has stalled several times while running in traffic at 55 mph and above. She easily could have been involved in a collision. Car has been to dealer 4 times for repair, but still has same problem. Car has under 60k miles.

NoNoN NoneNone20200715

Driver's side headrest deployed for no reason while sitting in the parking lot at work. No one was in the vehicle at the time.

NoNoN NoneNone20200714

Driver's side headrest deployed for no reason while sitting in the parking lot at work. No one was in the vehicle at the time.

NoNoN NoneNone20200712

P0339 crank shaft position sensor intermitted my engine completely lost power. This is very dangerous. This is a recall on this crank shaft on 2012-2016 models for dodge journey. I was driving on a residential street going 35 mph and my car stalled and the engine lost complete power.

NoNoN NoneNone20200711

P0339 crank shaft position sensor intermitted my engine completely lost power. This is very dangerous. This is a recall on this crank shaft on 2012-2016 models for dodge journey. I was driving on a residential street going 35 mph and my car stalled and the engine lost complete power.

NoNoN NoneNone20200709

I had just gotten into my car it was still in park i started my car and proceeded to make a phone call while the car was on and parked. While taking i heard a loud explosion sound. It scared me and i thought some one had shot a gun. It turned out that the passengers side head rest had deployed for no reason. I am thanking god my father was not with me that day as he normally is. My dad has a sever tbi if this had happened while he was in that seat there is no doubt that the force with which it happened would have killed him.

NoNoN NoneNone20200708

I had just gotten into my car it was still in park i started my car and proceeded to make a phone call while the car was on and parked. While taking i heard a loud explosion sound. It scared me and i thought some one had shot a gun. It turned out that the passengers side head rest had deployed for no reason. I am thanking god my father was not with me that day as he normally is. My dad has a sever tbi if this had happened while he was in that seat there is no doubt that the force with which it happened would have killed him.

NoNoN 1 InjuredNone20200707

The headrest exploded while the vehicle was in motion and without the vehicle being impacted by another car.

NoNoN 1 InjuredNone20200706

The headrest exploded while the vehicle was in motion and without the vehicle being impacted by another car.

NoNoN NoneNone20200703

Our car has a loss of power steering assist that requires extra steering effort, especially at lower speeds and when turning or parking. The steering wheel is almost completely stiff and cannot be turned without using excessive force to turn the wheel. Power steering work fairly well on freeways (probably due to higher speed). I cannot drive the car because the risk of crashing seems pretty high due to the inability to steer.

NoNoN NoneNone20200702

Our car has a loss of power steering assist that requires extra steering effort, especially at lower speeds and when turning or parking. The steering wheel is almost completely stiff and cannot be turned without using excessive force to turn the wheel. Power steering work fairly well on freeways (probably due to higher speed). I cannot drive the car because the risk of crashing seems pretty high due to the inability to steer.

NoNoN NoneNone20200628

Tl* the contact owns a 2015 dodge journey. The contact stated that while driving and an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was restarted however, the failure recurred. The vehicle was diagnosed by the contact's son, an independent mechanic. The contact was informed that the camshaft sensor needed to be replaced. The vehicle was repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 80,000.

NoNoN NoneNone20200627

Tl* the contact owns a 2015 dodge journey. The contact stated that while driving and an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was restarted however, the failure recurred. The vehicle was diagnosed by the contact's son, an independent mechanic. The contact was informed that the camshaft sensor needed to be replaced. The vehicle was repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 80,000.

NoNoN NoneNone20200626

The passenger headrest is deployed or sprung out. The plastic holding the metal pin is broken. It happened when the car was parked. *tr

NoNoN NoneNone20200625

The passenger headrest is deployed or sprung out. The plastic holding the metal pin is broken. It happened when the car was parked. *tr

NoNoN NoneNone20200610

I was driving straight down the highway, approximately 40-45mph, when i heard a loud noise in my car (bang) then felt the front left (driver's) headrest hit the back of my head. Upon further observation, i realized that the headrest had deployed on me. I was not hit nor was anything touching the headrest. I called the dealership and was quoted over $400 to replace this safety feature in my car. *tr

NoNoN NoneNone20200609

I was driving straight down the highway, approximately 40-45mph, when i heard a loud noise in my car (bang) then felt the front left (driver's) headrest hit the back of my head. Upon further observation, i realized that the headrest had deployed on me. I was not hit nor was anything touching the headrest. I called the dealership and was quoted over $400 to replace this safety feature in my car. *tr

NoNoN NoneNone20200609

While driving straight to work last night,i heard a loud pop. The pop was almost as loud as a gun going off beside my face. It scared me,because i was unsure what had just occurred. I looked over and noticed my headrest on passenger side had popped in half and unable to be pushed back into place. Luckily,my oldest child or husband wasn't with me,or it would probably would have caused an injury,or at least some soreness. I'm not sure if this is a recall,but seems like it should be,especially if nothing triggered it. Please ensure this issue gets sorted out. Thank you for your time. *tr

NoNoN NoneNone20200608

While driving straight to work last night,i heard a loud pop. The pop was almost as loud as a gun going off beside my face. It scared me,because i was unsure what had just occurred. I looked over and noticed my headrest on passenger side had popped in half and unable to be pushed back into place. Luckily,my oldest child or husband wasn't with me,or it would probably would have caused an injury,or at least some soreness. I'm not sure if this is a recall,but seems like it should be,especially if nothing triggered it. Please ensure this issue gets sorted out. Thank you for your time. *tr

NoNoN NoneNone20200606

The driver side headrest deployed randomly. It appears that something inside snapped/broke. We cannot drive it without it pushing the driver's head forward.

NoNoN NoneNone20200605

The driver side headrest deployed randomly. It appears that something inside snapped/broke. We cannot drive it without it pushing the driver's head forward.

NoNoN NoneNone20200605

My passenger side headrest deployed after crossing a bridge on the interstate 81 on my way home from work. I do have pictures of the headrest but this site isn't allowing me to upload the picture. *tr

NoNoN NoneNone20200604

My passenger side headrest deployed after crossing a bridge on the interstate 81 on my way home from work. I do have pictures of the headrest but this site isn't allowing me to upload the picture. *tr

NoNoN NoneNone20200520

My head rest deployed while driving down the road and will not go back into place i think the clip that hold it in broke when it deployed. This could have caused an accident or injury had i been leaning against it. *tr

NoNoN NoneNone20200519

My head rest deployed while driving down the road and will not go back into place i think the clip that hold it in broke when it deployed. This could have caused an accident or injury had i been leaning against it. *tr

NoNoN NoneNone20200516

Upon entering our vehicle, we noticed that the passenger headrest had deployed. We have not been in an accident, had not moved the seat or even tilted it forward. This appears to just have happened overnight, while the car was sitting. *tr

NoNoN NoneNone20200516

I have been having electrical issues since i bought the car new. Car will not start at time, blown fuses, bad cooling fans, pcm issues, tcm issues, fuse junction box issues. Car is currently at the laredo dodge dealer being fixed and they are having hard time fixing my car. 2015 dodge journey with only 55k miles on it.*dt*jb

NoNoN NoneNone20200515

Upon entering our vehicle, we noticed that the passenger headrest had deployed. We have not been in an accident, had not moved the seat or even tilted it forward. This appears to just have happened overnight, while the car was sitting. *tr

NoNoN NoneNone20200515

I have been having electrical issues since i bought the car new. Car will not start at time, blown fuses, bad cooling fans, pcm issues, tcm issues, fuse junction box issues. Car is currently at the laredo dodge dealer being fixed and they are having hard time fixing my car. 2015 dodge journey with only 55k miles on it.*dt*jb

NoNoN 1 InjuredNone20200512

The headrest on the passenger seat had dislodged without any major force. The plastic that holds the bar has cracked leaving the headrest unable to secure back in place. The tiny bar that is locked into place with two plastic pieces are still intact and the two places that hold the bar has cracked off both sides. While my daughter was sitting in the back seat and she leaned on the headrest causing this to activate and hit my wife's head from the back while waiting for me in the car. *tr

NoNoN 1 InjuredNone20200511

The headrest on the passenger seat had dislodged without any major force. The plastic that holds the bar has cracked leaving the headrest unable to secure back in place. The tiny bar that is locked into place with two plastic pieces are still intact and the two places that hold the bar has cracked off both sides. While my daughter was sitting in the back seat and she leaned on the headrest causing this to activate and hit my wife's head from the back while waiting for me in the car. *tr

NoNoN NoneNone20200511

When i look at the message boards for this dodge make of car there are endless mentions of this problem and something needs to be done about people endlessly spending money to fix a problem that dodge knows is causing these problems. Just bought my son this car and 3 days later the car will not start in the morning. Setting in the driveway at home. Was able to jump the vehicle to get it started only it to not start again when returning from work 6 hours later parked in a parking garage. Drove out there had to jump vehicle again. Bought new battery and replaced car did the same thing 8 hours later, used battery checked good as well as the alternator. Got online and found all of these suggestions to override a safety feature in the car that seemed to work for a lot of people but did not work for us. Please look at all the online complaints for this situation and make dodge fix this problem, i travel extensively and my wife is sick with cancer and i'm not there nor is she able to help with getting this fixed every 8 hours to 3 days depending on how long it lasts. *tr

NoNoN NoneNone20200510

When i look at the message boards for this dodge make of car there are endless mentions of this problem and something needs to be done about people endlessly spending money to fix a problem that dodge knows is causing these problems. Just bought my son this car and 3 days later the car will not start in the morning. Setting in the driveway at home. Was able to jump the vehicle to get it started only it to not start again when returning from work 6 hours later parked in a parking garage. Drove out there had to jump vehicle again. Bought new battery and replaced car did the same thing 8 hours later, used battery checked good as well as the alternator. Got online and found all of these suggestions to override a safety feature in the car that seemed to work for a lot of people but did not work for us. Please look at all the online complaints for this situation and make dodge fix this problem, i travel extensively and my wife is sick with cancer and i'm not there nor is she able to help with getting this fixed every 8 hours to 3 days depending on how long it lasts. *tr

NoNoN NoneNone20200508

Stopped at red light and when i step on the gas peddle check engine light came on and the car stalled, the dashboard, radio and a/c were still on. Attempted to turn on car and it shake to try to turn off but wouldn't. Took it to carmax and car would not recognized car key to turn on. Carmax thought it was the battery and it wasn't that. They said it was the fuel pump, had it replaced but car would start and it turn off less then 5min. Carmax suggested taking to dodge dealership for engine tare down to find out what is wrong with it. Estimate of cost to repair is $3200-5300. Car is at 77k-78k miles on it. From what i read this is where the car starts to stall upon reaching amount of miles on it. *tr

NoNoN NoneNone20200507

Stopped at red light and when i step on the gas peddle check engine light came on and the car stalled, the dashboard, radio and a/c were still on. Attempted to turn on car and it shake to try to turn off but wouldn't. Took it to carmax and car would not recognized car key to turn on. Carmax thought it was the battery and it wasn't that. They said it was the fuel pump, had it replaced but car would start and it turn off less then 5min. Carmax suggested taking to dodge dealership for engine tare down to find out what is wrong with it. Estimate of cost to repair is $3200-5300. Car is at 77k-78k miles on it. From what i read this is where the car starts to stall upon reaching amount of miles on it. *tr

NoNoN NoneNone20200506

Vehicle,in garage overnight, when trying to enter vehicle in the morning it would not recognize key fob and no electrical power in vehicle. Jump started and towed to repair shop. They did an electrical system test and found no problem and recharged the battery. Battery was at full charge the night before and no indication of electrical drain, no lights left on. Battery was replaced 3 weeks ago. Electrical test showed battery in good condition, no dead cells. *tr

NoNoN NoneNone20200505

Vehicle,in garage overnight, when trying to enter vehicle in the morning it would not recognize key fob and no electrical power in vehicle. Jump started and towed to repair shop. They did an electrical system test and found no problem and recharged the battery. Battery was at full charge the night before and no indication of electrical drain, no lights left on. Battery was replaced 3 weeks ago. Electrical test showed battery in good condition, no dead cells. *tr

NoNoN NoneNone20200402

Driving down the interstate my journey just 'shut down.' once getting it to a shop they informed me that the engine was probably the cause. The vehicle is at 119,323 miles and dropped a cylinder resulting in having to replace the entire engine.

NoNoN NoneNone20200401

Driving down the interstate my journey just 'shut down.' once getting it to a shop they informed me that the engine was probably the cause. The vehicle is at 119,323 miles and dropped a cylinder resulting in having to replace the entire engine.

NoNoN NoneNone20200325

.Smoking vehicle power switch goes off and on locking vehicle while i am driving or has in the past gone off and on locking my children in the vehicles

NoNoN NoneNone20200324

.Smoking vehicle power switch goes off and on locking vehicle while i am driving or has in the past gone off and on locking my children in the vehicles

NoNoN NoneNone20200318

My vehicle has about 124,000 miles on it. Out of the blue one day it started sputtering. I figured it needed a tune up so i took it in and they told me i needed to take it to the dealer. It has to do with the sixth cylinder misfiring. I took it in march and they have had the car ever since. They have no parts to fix it and told me that it is a common problem with that vehicle after 100,000 miles. They have contacted chrysler to make the parts for it. *tr

NoNoN NoneNone20200317

My vehicle has about 124,000 miles on it. Out of the blue one day it started sputtering. I figured it needed a tune up so i took it in and they told me i needed to take it to the dealer. It has to do with the sixth cylinder misfiring. I took it in march and they have had the car ever since. They have no parts to fix it and told me that it is a common problem with that vehicle after 100,000 miles. They have contacted chrysler to make the parts for it. *tr

NoNoN NoneNone20200307

I went to turn on my car and it was completely dead, and the key would not open the car. Someone came to help and checked the battery which was fully working perfectly, but the car was completely dead still, no power running anywhere. I went to google the problem and like me there hundreds of people who have gone through the same problem. It seems that the car goes into locked-down mode by itself unless you disconnect the battery and the computer reboots there's nothing that will make it work. Locally this happened in my building's parking lot, i did unhook the battery which rebooted the computer and the car turned on.

NoNoN NoneNone20200306

I went to turn on my car and it was completely dead, and the key would not open the car. Someone came to help and checked the battery which was fully working perfectly, but the car was completely dead still, no power running anywhere. I went to google the problem and like me there hundreds of people who have gone through the same problem. It seems that the car goes into locked-down mode by itself unless you disconnect the battery and the computer reboots there's nothing that will make it work. Locally this happened in my building's parking lot, i did unhook the battery which rebooted the computer and the car turned on.

NoNoN NoneNone20200306

Steering not working; very difficult to turn, especially to the right. Since 30k miles the power steering has increased in getting louder and louder. We complained to the dealership in 2016. They checked it and said every thing was fine, chrysler says it's just loud that's all. We've been living with this horrible noise for years. It's even louder when it gets colder outside. As it gets louder, the steering becomes more difficult to steer. Yesterday, when pulling onto the highway from a stop sign, the power steering all but quit turning to the right. Intermittent when turning left. The vehicle has 93k on it now and it is too dangerous to drive.

NoNoN NoneNone20200305

Steering not working; very difficult to turn, especially to the right. Since 30k miles the power steering has increased in getting louder and louder. We complained to the dealership in 2016. They checked it and said every thing was fine, chrysler says it's just loud that's all. We've been living with this horrible noise for years. It's even louder when it gets colder outside. As it gets louder, the steering becomes more difficult to steer. Yesterday, when pulling onto the highway from a stop sign, the power steering all but quit turning to the right. Intermittent when turning left. The vehicle has 93k on it now and it is too dangerous to drive.

NoNoN NoneNone20200227

I was driving home from picking my son up from school. After my son got in the vehicle and we began to drive off the front passenger side headrest deployed. We were just leaving the school campus and turning on to the city street in front of the school. We have not been able to put the headrest back into it's correct position. This happened on or around the 02.27.20. We did not have time to check into having it fixed/corrected before covid-19 hit.

NoNoN NoneNone20200226

I was driving home from picking my son up from school. After my son got in the vehicle and we began to drive off the front passenger side headrest deployed. We were just leaving the school campus and turning on to the city street in front of the school. We have not been able to put the headrest back into it's correct position. This happened on or around the 02.27.20. We did not have time to check into having it fixed/corrected before covid-19 hit.

NoNoN NoneNone20200212

Tl* the contact owns a 2015 dodge journey. The contact stated that while his wife was reversing out of the garage the vehicle lost power steering functionality. Classic chrysler dodge jeep ram of south charlotte located at (10724 pineville rd, pineville, nc 28134, (888)973-0120, was contacted and informed of the failure. The contact referenced nhtsa campaign number: 16v273000 (steering) with the failure however, the vin was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NoNoN NoneNone20200211

Tl* the contact owns a 2015 dodge journey. The contact stated that while his wife was reversing out of the garage the vehicle lost power steering functionality. Classic chrysler dodge jeep ram of south charlotte located at (10724 pineville rd, pineville, nc 28134, (888)973-0120, was contacted and informed of the failure. The contact referenced nhtsa campaign number: 16v273000 (steering) with the failure however, the vin was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NoNoN NoneNone20200208

Airbag light is on and stay on while driving and my mileage on my car is 68754

NoNoN NoneNone20200207

Airbag light is on and stay on while driving and my mileage on my car is 68754

NoNoN NoneNone20200207

When accelerating it has a hesitation like the fuel supply shuts off briefly or it is misfiring or something that is causing me to not be able to accelerate up to speed when taking off or during driving. It has happened multiple times over the past several months. *tr

NoNoN NoneNone20200206

When accelerating it has a hesitation like the fuel supply shuts off briefly or it is misfiring or something that is causing me to not be able to accelerate up to speed when taking off or during driving. It has happened multiple times over the past several months. *tr

NoNoN NoneNone20200201

My suv auto start no longer works and as i'm driving the car, the check engine light randomly comes on while the car is in motion and the car engine shuts off and starts to slow down to a complete stop. When it got plugged up to a diagnostic machine it stated that it had 3 crankshaft position sensors that needed to be replaced. Vechile has 52000 and is a 2015

NoNoN NoneNone20200201

My driver side head rest has deployed for no apparent reason. The car was parked in my driveway.

NoNoN NoneNone20200131

My suv auto start no longer works and as i'm driving the car, the check engine light randomly comes on while the car is in motion and the car engine shuts off and starts to slow down to a complete stop. When it got plugged up to a diagnostic machine it stated that it had 3 crankshaft position sensors that needed to be replaced. Vechile has 52000 and is a 2015

NoNoN NoneNone20200131

My driver side head rest has deployed for no apparent reason. The car was parked in my driveway.

NoNoN 1 InjuredNone20200129

While just driving down the road the passenger side headrest deployed. It did not electronically release, but the plastic going around the retaining pin broke. Passenger was hit in the back of the head but not seriously injured.

NoNoN 1 InjuredNone20200128

While just driving down the road the passenger side headrest deployed. It did not electronically release, but the plastic going around the retaining pin broke. Passenger was hit in the back of the head but not seriously injured.

NoNoN NoneNone20200117

I was driving my car on i95 when i noticed it was not handling well and was making a noise. I could also feel a vibration under my feet. We made an appointment at central maine motors in waterville, maine first thing tuesday morning who told me the power steering cooler was leaking. In doing research if found s08 recall on 2011-2016 dodge journeys power steering coolers. My car does have a 3.6 l engine and this should have been taken care of when i bought the vehicle. In reading the recall and given the circumstances i could have been hurt as this went while i was driving and does in fact increase the chances of crashing.

NoNoN NoneNone20200116

I was driving my car on i95 when i noticed it was not handling well and was making a noise. I could also feel a vibration under my feet. We made an appointment at central maine motors in waterville, maine first thing tuesday morning who told me the power steering cooler was leaking. In doing research if found s08 recall on 2011-2016 dodge journeys power steering coolers. My car does have a 3.6 l engine and this should have been taken care of when i bought the vehicle. In reading the recall and given the circumstances i could have been hurt as this went while i was driving and does in fact increase the chances of crashing.

NoNoN NoneNone20191227

The vehicle intermittently would not start one day. Replaced the battery and all connectors inspected. The vehicle will drive for a day or two then end up with another dead battery. The main problem is when the last time the battery died it turned off the engine while i was in an intersection and was almost in an accident because of it.

NoNoN NoneNone20191226

The vehicle intermittently would not start one day. Replaced the battery and all connectors inspected. The vehicle will drive for a day or two then end up with another dead battery. The main problem is when the last time the battery died it turned off the engine while i was in an intersection and was almost in an accident because of it.

NoNoN NoneNone20191215

Tl* the contact owns a 2015 dodge journey. The contact stated that while driving at 70 mph, without warning the vehicle stalled. The vehicle was taken to lithia chrysler jeep dodge of twin falls (1310 pole line rd e, twin falls, id 83301, (208) 293-8571) to be diagnosed. The mechanic was unable to duplicate the failure. After a secondary failure, the vehicle was returned to the same dealer where it had remained in the custody of the dealer. The manufacturer had not been notified of the failure. The approximate failure mileage was 70,000. The vin was not available.

NoNoN NoneNone20191214

Tl* the contact owns a 2015 dodge journey. The contact stated that while driving at 70 mph, without warning the vehicle stalled. The vehicle was taken to lithia chrysler jeep dodge of twin falls (1310 pole line rd e, twin falls, id 83301, (208) 293-8571) to be diagnosed. The mechanic was unable to duplicate the failure. After a secondary failure, the vehicle was returned to the same dealer where it had remained in the custody of the dealer. The manufacturer had not been notified of the failure. The approximate failure mileage was 70,000. The vin was not available.

NoNoN 1 InjuredNone20191207

The headrest deployed while driving with no impact. It is spring loaded and popped out very fast, it looks like plastic holding a doing back broke causing it to release, could have caused an accident

NoNoN NoneNone20191130

While travelling at a low rate of speed, the passenger headrest deployed open. Broken clips inside and was opened for no apparent reason.

CrashNoY 1 InjuredNone20191126

Head on collision at a traffic light. I was making a left turn it was raining and the other car was going straight . He took the light on red and we both hit head on . I hit my head on the steering wheel and side window . Air bag did not deploy hit my head pretty bad and my back and neck were in pain had to take off work and lost my only car and job . Went to therapy for a while my concern was why didn't the air bags deploy . The other cars air bags deployed. I had an eye witness and police report but i still loss the battle . Still paying for a car that doesn't work. Pls if u can help me resolve this it will be a big help. I still fill pain in my neck from the accident. I don't want to take legal actions i just want what is right . Thank you

CrashNoY 1 InjuredNone20191125

Head on collision at a traffic light. I was making a left turn it was raining and the other car was going straight . He took the light on red and we both hit head on . I hit my head on the steering wheel and side window . Air bag did not deploy hit my head pretty bad and my back and neck were in pain had to take off work and lost my only car and job . Went to therapy for a while my concern was why didn't the air bags deploy . The other cars air bags deployed. I had an eye witness and police report but i still loss the battle . Still paying for a car that doesn't work. Pls if u can help me resolve this it will be a big help. I still fill pain in my neck from the accident. I don't want to take legal actions i just want what is right . Thank you

NoNoY NoneNone20191118

Tl* the contact owns a 2015 dodge journey. While driving approximately 55 mph, the vehicle started to shake and the speed decreased. The contact pulled over to the side of the road. When the vehicle was turned off and restarted, the contact was able to continue driving to her destination. The vehicle was towed to an independent mechanic who determined that the failure was transmission related and a new one was needed. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 88,000.

NoNoN NoneNone20191117

My family and i were traveling down the highway and unexpectedly the passenger side active headrest deployed. Thankfully, my son was not injured from this. I have read multiple forums on the internet and this doesn't seem to be an isolated incident. Please look into this as some can be injured from an unexpected blow to the back of the head.

NoNoN NoneNone20191109

As i was driving through a grocery parking lot, i remember taking my foot off of the accelerator to slow down and to make a right turn up an isle to go to a parking spot. Once my foot came off of the accelerator, my car died, no brakes, and no steering. The electrical continued to work as my music was still playing and the flashers worked as well. I put the car in park, and pushed the start button, nothing happened. I tried a couple more times and then my car started back up. I drove to a parking spot, shut the car off and turned it back on. I drove back home with no issues and put her in the garage. I'm very nervous, to say the least as i have to drive to work tomorrow. I hope this does not occurs as i'm driving 55 mph.

NoNoN NoneNone20191101

Tl* the contact owns a 2015 dodge journey. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact restarted the vehicle and the vehicle operated as designed however, the failure recurred after several minutes of driving. The cause of the failures were not determined. An unknown dealer was notified of the failure but offered no assistance. The manufacturer was not notified of the failure.*bf*jb

NoNoN NoneNone20191031

Tl* the contact owns a 2015 dodge journey. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact restarted the vehicle and the vehicle operated as designed however, the failure recurred after several minutes of driving. The cause of the failures were not determined. An unknown dealer was notified of the failure but offered no assistance. The manufacturer was not notified of the failure.*bf*jb

NoNoN NoneNone20191027

When the weather turned cold the power steering was not working correctly. One day it was fine and the next it was difficult to turn when going at a low speed or reversing. It started out as only the right turn was difficult and the only way to get it to work is by accelerating. This makes turning difficult as well as parking. We checked the power steering fluid and it was low. Once it was filled it did not improve but the left side then became difficult to turn. It is still difficult to turn and has not been resolved.

NoNoN NoneNone20191026

The phone and bluetooth do not work. The touchscreen will not prompt to the next screen when you press "phone" and if you go into the settings menu, it does not register that you are selecting "phone/bluetooth." i have tried doing this when the vehicle is both moving and stationary.

NoNoN NoneNone20191018

The gear box & differential went out when we were trying to park. Applied the gas pedal, felt like the vehicle wouldn't move, applied the gas more & heard a loud 'boom.' we're able to get the vehicle parked, then smoke started coming from the engine. Looked to find out there was gear oil leaking from the vehicle. Looked online @ dodge journeys & found out there have been a multitude of complaints about the same issue with other owners. Had to get the vehicle towed home due to being unable to drive it. This happened october 19th, 2019 & we've been unable to drive the vehicle since incident. Our dodge journey is a 2015 sxt all wheel drive with about 120,000 miles on it. There needs to be a manufacturer recall on these vehicles!! We've been told it's going to cost anywhere from $5,000 to upwards of $7,000 to get this issue fixed and we still have a vehicle loan of $11,000 we owe on it.

CrashNoY 2 InjuredNone20191018

Tl* the contact owned a 2015 dodge journey. While driving 35 mph, another vehicle veered into the contact's lane and crashed into the quarter panel of her vehicle. As a result, the contact crashed into a telephone pole. The air bags did not deploy. The contact and passenger sustained injures and medical attention was received. There were no warning indicators illuminated. A police report was filed. The vehicle was towed to an independent mechanic. The contact called vic bailey ford lincoln (501 e daniel morgan ave, spartanburg, sc 29302 (888) 349-4165) and informed them of the failure. The vehicle was not diagnosed. The insurance company was contacted and deemed the vehicle a total loss. The manufacturer was not contacted. The failure mileage was 117,000.*dt *tr*jb *bf*jb *jb

NoNoN NoneNone20191017

When you are driving the car it doesn't matter the speed the car will turn off without any warning. Causing a dangerous and scary situation after you put in park and press the start button amd it will turn back on. Happened on 10/ 07/18 the first time replaced crankshaft sensor. It happened again on 10/18/19. I noticed journeys have this problem on almost all years models and i was going through the recals and inoticed that a majority of people complain or have the same problem about this sensor. Even though dodge is only recalling 2016 journeys because of this problem. I think dodge should do a recall for all of the years for dodge journeys over thos problem and its extremely dangerous for the car to just turn off without warning. That being a family car that could lead to an accident.

NoNoN NoneNone20191003

The switch on my cruise control went out on my 2015 crossroad dodge journey only 39000 miles on it

NoNoN NoneNone20190927

The cruise control does not come one or display that is is active

NoNoN NoneNone20190925

My ac will unsync itself and when i hit sync it unsync again. Also if i turn it off it will turn it back on. I dont know what is going on but i see that i am not the only one. I am scared been happening for months

NoNoN NoneNone20190924

I put the category as "unknown" because i dont know what exactly it falls under besides stupidity. My car began over heating last week. That was frustrating on top of all of the other problems including the constant jerking from the crap abs system. I put radiator fluid in and 2 days later, it began smoking like crazy. At least, what i thought was smoke. Apparently what it actually was, was the t shaped house that leads to the radiator and is run right along side the heating coil is made of plastic. The heating coil had melted a hole in it, causing the radiator fluid to spray on everything under the hood. We go and fix that, by the way, $80 for a 5 inch piece of hose is insane, and come back, car works for 2 days and dies. Battery is dead. Take the battery off and go replace it, get it on the car, start it, boom, starter goes out. One thing after another. I'm taking it to trade in and will never buy another dodge. There was no risk in that anyway after the dealership never wanting to honor a single warranty detail even though it was supposedly "ground up".

NoNoN NoneNone20190912

I have been having problems with the power windows. There is a clicking sound when attempting to roll the window down. It rolls down sometimes. After that's been going on for a few weeks, my car cut off. I received a jump through my insurance. Today, my car got jumped and cut off twice. The mechanic said it was the alternator. I went online and i found that other people have had the same issues with dodge, chrysler, and fiat. Each time my car didn't restart, it was after i parked and came back to it. Today, it's being towed.

NoNoN NoneNone20190906

Abs light, skid control light remains on, cruise control not operating at all when turned on vehicle lights came on, cruise control not working at all fear that there may be issue with brakes, have seen complaints of leakage into abs system on other year models

NoNoN NoneNone20190905

While driving head rest deployed and black holders for metal bar broken.

NoNoN NoneNone20190904

Traction control warning light, brake warning light, abs light all triggered and strange jolt when driving 50 mph on a highway flyover. Matches description of safety recall r61 dtc C2200-49 and body module codes listed.

NoNoN NoneNone20190902

The passenger front seat headrest airbag deployed without any movement, accidents or force.

NoNoN NoneNone20190901

The passenger front seat headrest airbag deployed without any movement, accidents or force.

NoNoN NoneNone20190827

Tl* the contact owns a 2015 dodge journey. While driving 50 mph, the vehicle made an abnormal noise and decelerated independently. When the accelerator pedal was depressed, the speed would not exceed 20 mph; however, the rpms revved highly. An independent mechanic stated that the transmission failed and needed to be replaced. The manufacturer stated that the vehicle was not included in nhtsa campaign number: 16v461000 (power train). The vehicle was not repaired. The dealer was not contacted. The approximate failure mileage was 90,000.

NoNoN NoneNone20190825

My 2015 dodge journey headrest exploded while i was driving. Want to bring it in but seeing that its not a recall.

NoNoN NoneNone20190824

Front airbag light pop out while driving 45khm

CrashNoY 1 InjuredNone20190820

Tl* the contact owns a 2015 dodge journey. While in reverse, the vehicle would not immediately stop when prompted. Also, while switching the transmission to the drive position, a loud noise was present coming from the engine compartment. The vehicle was taken to cape coral chrysler (2200 ne pine island, cape coral, fl) where the motor mount was replaced, but the failures continued. In addition, while driving and slowing down to approach a stop light, the vehicle suddenly experienced unintended acceleration and crashed into the rear of a second vehicle. During the crash, the driver sustained neck and back injuries. A police report was filed. The vehicle was towed from the scene. The cause of the failure was not determined. The manufacturer was notified of the failure and provided case number: 64687641. The dealer was not notified of the crash. The failure mileage was 44,000.

NoNoN NoneNone20190817

This vehicle has had a re-occurring engine light for code for the past year and a half. The code is P0441. Not only has this code been a nuisance it is also causing the vehicle to stall. I believe the emission system is purging the fuel vapors at the wrong time. We have taken the vehicle to two separate dealers for service for a total of 7 separate visits. The engine light continues to come back on and once that happens the vehicle will stall randomly at slower speeds. One stall was specifically turning a corner at slow speeds. Another stall occurred in parking lot maneuvers. I have googled this vehicle with this code and it is a very common problem.

NoNoN NoneNone20190805

Tl* the contact owns a 2015 dodge journey. The contact stated that the anti-skid and abs warning indicators illuminated. The contact associated the failure with nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic). The vehicle was taken to mtn view chrysler dodge jeep ram (located at 6276 alabama hwy, ringgold, ga 30736, (706) 935-2328), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 32,040.

NoNoN NoneNone20190801

Takata recall : urgent: overtime i've had electrical issues which effects not just the plug inserts inside the vehicle but also my alarm system foes not work and my horn just does not work anymore, air bag light that popped up on my dashboard which i feel maybe some wires might be detached but scares me that when i drive the air bag wont detect if i get into an accident, also i recently just had an issue with my engine cooling and started to smoke out of nowhere while on the freeway and ended up getting stuck for hours but even if i drive for a few seconds the gauge shoots to hot right away and and coolant started leaking everywhere. I have attached the 6 out of 10 recalls that did not get done. I brought my car into bud clary's of auburn in march of 2019 and had 4 recalls taken care of. I have advised that i still had 6 orhers that were reported back in 2015 that i never got done and wanted to take care of that as well. Was told that it does not show in the system and i would need to contact nhtsa for more details. Ive reached out to a few people who gave me the same information.

NoNoN NoneNone20190731

2015 dodge journey. Lights for awd, abs and stability control system come on with no notice as i enter a major intersection. Loss of power no acceleration. The vehicle finally started to move. The. Warning lights went off. Contacting dealer for repair.

NoNoN NoneNone20190724

Car shuts off while driving at any speed. It shits off while parked or stopped at a stoplight. The car will not turn back on. Sometimes it take about 30 minutes and it will restart but will only run for about 5-10 minutes. When trying to start the car, we press the brake and then the start button and the car violently jerks as it tries to start, but will not turn over. It has happened since we bought the car march 2019 but the dealership wont take the car back or trade it for something else.

NoNoN NoneNone20190724

For the past few weeks my car loses power and turns off while driving and i have to wait 5 min to try and start it again

NoNoN NoneNone20190724

Car shuts off while driving at any speed. It shits off while parked or stopped at a stoplight. The car will not turn back on. Sometimes it take about 30 minutes and it will restart but will only run for about 5-10 minutes. When trying to start the car, we press the brake and then the start button and the car violently jerks as it tries to start, but will not turn over. It has happened since we bought the car march 2019 but the dealership wont take the car back or trade it for something else.

NoNoN NoneNone20190720

Tl* the contact owns a 2015 dodge journey. While the vehicle was unoccupied, the front passenger side head rest air bag deployed. The failure caused a white substance, plastic, a metal pin, and metal fragments to pour out of the head rest. Taylor chrysler dodge jeep ram (1497 il-50, bourbonnais, il 60914, (815) 935-7900) was notified of the failure and indicated that a diagnostic appointment needed to be scheduled. The vehicle was still parked at the owner's residence. The dealer did not provide a loaner vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified and advised the contact not to drive the vehicle to prevent a crash. The manufacturer was to follow-up to investigate the failure, but had not yet responded to the contact. The vin was not provided. The approximate failure mileage was 35,000.

NoNoN NoneNone20190717

While turning the vehicle the car completely stops having power. Car stalls out but still shows vehicle is running, air still works etc. No warning lights on the dash at all. . After turning the vehicle off and putting the vehicle back in park vehicle starts right back up. Still no warnings or a check engine light. No other mechanical issues with vehicle.

NoNoN NoneNone20190715

When it rains the abs, traction control lights and service all wheel drive lights come on and the cruise control does not work . Next day soon as i drive all lights go out.It is happening more and more..Thier is a recall for 2015 dodge journey for this but they say not for mine.Funny that i have same problems and same year car. This happens when driving in the rain or wet roads.

NoNoN NoneNone20190714

Air conditioning comes on by itself , gas runs out too fast

NoNoN NoneNone20190713

The head rest on my passenger side just popped off and needs to be replaced. It seems that the plastic breaks so easily. Also the plastic parts on the side of the two front seats break and crack so easy. On my car it's hanging in by a single piece.

NoNoN NoneNone20190712

The head rest on my passenger side just popped off and needs to be replaced. It seems that the plastic breaks so easily. Also the plastic parts on the side of the two front seats break and crack so easy. On my car it's hanging in by a single piece.

NoNoY NoneNone20190706

Tl* the contact owns a 2015 dodge journey. While driving approximately 25 mph on wet pavement, all the warning indicators on the instrument panel illuminated and the brakes locked. The contact pulled over to the side of the road. The vehicle was towed to an independent mechanic who determined that the anti-lock brake system module and hydraulic control assembly were damaged and needed replacement. The vehicle was towed to dave dennis chrysler/dodge/jeep (4232 colonel glenn hwy, dayton, oh 45431) where it was determined that water entered the anti-lock brake system and shorted the abs module and hydraulic control assembly, which needed replacement. The contact also received a recall notification for nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

NoNoN NoneNone20190704

Precisely on 7.3.19 i had 4 of my children with me heading to a holiday parade. My car w/o warning completely stopped in the middle of a road. No power, no brakes, no steering. Air was still blowing; radio still playing. My daughter and i pushed my car to the curb, my husband came and pushed my car further to avoid an accident. After several attempts the car restarted and restarted fine. Drove another .5 city block; stopped at a stop sign, pulled out and my car died again in the middle of the intersection. My husband was still behind me & pushed us out. We drove home. He looked under the hood, nothing stood out. I didn't get any warnings on the dash. The car has driven fine until 7.5.19. My daughter and i just turned onto calumet ave; a very busy and dangerous road and my car died again. Several cars flying around us laying on their horn. I do not have power to turn, to brake. My daughter and i got out and push my car into a parking lot that has a slight uphill entrance. It was not easy, it was dark outside. A very dangerous situation. I can only flip my hazard lights on, well what does that do when a car is flying up behind me at 40-50mph? I am terrified my car is going to die and my family and i are going to get seriously hurt and/or killed. Reading on the internet there seems to be many people with the same issue and dodge is not responding. I have children who require trips to indianapolis for medical issues and it is a 3-4 hour drive for us. Speed limit is 70. I cannot afford to trade this in and purchase a new car. I do not where else to go for help. If you call a mechanic or the dealership they tell you that can't help without looking at it. Dodge dealer denies ever hearing of it before which i don't believe. Neither of course will do a free inspection. I get it they're there to make money. Recall should be issued to fix this before it becomes deadly.

NoNoN NoneNone20190702

While driving the air conditioning automatically comes on. I was driving to work on a residential street, decided to open the window even though it was 8:30am and it was already 95 degrees outside here in vegas. Didn't get out of my complex before the air conditioner came on by itself. Also with the air conditioner on, my car seems to run higher in idle and while driving it seems to double step when braking and coming to a stop. It does like a small jerk in acceleration coming to a stop.

NoNoN NoneNone20190630

Air conditioning comes on by itself when driving. Radio volume decrease without touching it while driving. Cruise control does not work when driving.

NoNoN NoneNone20190627

The tracemission will not pull and the car shuts down as your driving it. This starting happing the first day i got the ride witch was 6/28/2019 i took it back to the dealer with was tim short of south williamson ky they gave me a rental the motor blow up in it on 7/28 /2019 then i they come and took that rental and gave me another one then after about two months i got my dodge journey back and now the transmation is going out again and it's just shuting down as you drive it,.

NoNoN NoneNone20190625

Tl* the contact owns a 2015 dodge journey. While driving various speeds, the abs and traction control warning indicators illuminated. Also, while braking at speeds over 45 mph, the braking distance was extended. The dealer and manufacturer were not notified of the failures. The vehicle was not diagnosed or repaired. The failure mileage was 71,600.

© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.