2021 Mercedes-Benz S580Mercedes-benz S580 2021

Complaint Information: Recalls, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 235531 [USA]: A loss of drive power can increase the risk of a crash.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2023 c-class, e-class, s-class, cls, sl, gt, glc, gle, gls, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
    dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on april 26, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2023070012.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 249397 [USA]: Disabled safety features, including seat belt tightening and seat adjustments, can increase the risk of injury in a crash.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2021 maybach s580 and s580 vehicles. The bulkhead that separates the engine compartment from the passenger compartment may not have been properly sealed, causing water to drain into the passenger compartment. Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, disabling safety features, including seat belt tightening and seat adjustments (presafe system).
    dealers will repair the bulkhead front wall sealing, free of charge. Owner notification letters were mailed may 12, 2023. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2023040009.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 233842 [USA]: A detached glass panel may become a road hazard, increasing the risk of a crash.
    Mercedes-benz usa, llc (mbusa) is recalling one 2021 s 580 4matic vehicle. The fixed front glass panel between the windshield and the panoramic sunroof may not be properly secured and may detach.
    dealers will replace the front fixed glass panel, free of charge. The owner notification letters were mailed march 17, 2023. The owner may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2023020008.
    the owner may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 202466 [USA]: An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2022 amg eqs53, eqs580, eqs450, 2021 s500, s580, and maybach s580 vehicles. The rearview camera may not display the rearview image due to a software error in the mbux multimedia system. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
    dealers will update the mbux multimedia system software, free of charge. Owner notification letters are expected to be mailed august 19, 2022. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2022080002.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 222245 [USA]: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle model details. An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.
    the communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge. Owner notification letters were mailed july 8, 2022. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's numbers are for this recall is 2022060005 and 2023110006.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 184549 [USA]: Disabled safety features or the inability to shift gears can increase the risk of a crash or injury.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2021 s580 4matic and s500 4matic vehicles. The electrical connector to the steering column module may not be secured properly, which can disable gear shifts and/or safety features including the electronic stability program, the driver's air bag, and turn signal indicators.
    dealers will inspect and reinstall the cover for the electrical connector, as necessary, free of charge. Owner notification letters were mailed may 13, 2022. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2022040006.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 208025 [USA]: Improper air bag deployment can increase the risk of an injury.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2022 maybach s580 vehicles. Trim parts on both front seats may detach during rear air bag deployment, which can damage the air bag cushion or cause the air bag to deploy improperly.
    dealers will replace the trim parts, free of charge. Owner notification letters were mailed may 27, 2022. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2022050006.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 202198 [USA]: Deactivated hands-off detection will prevent distronic system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the active emergency stop assist, which can increase the risk of a crash or injury.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2022 c-class, e-class, s-class, sl, eclass coupe/convertible, cls, amg gt 4-doors coupe, and eqs vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the active distance assist distronic system.
    dealers will update the hand detection control unit software for the distronic system, free of charge. Owner notification letters were mailed may 6, 2022. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2022040010.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 214840 [USA]: Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2022 eqs 450, eqs 580, and 2021 s500 and s580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
    dealers will update the rear signal software, free of charge. Owner notification letters were mailed may 2022. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2022040013.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 206263 [USA]: Unintentional or improper deployment of air bags and/or seat belts can increase the risk of a crash or injury.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2021 s580 4matic vehicles. The air bag control unit may be improperly secured and may result in an unintentional air bag or seat belt deployment, or an improper deployment in the event of a crash.
    dealers will inspect and tighten the air bag control unit fastening nuts, as necessary, free of charge. Owner notification letters were mailed april 15, 2022. Owners may contact mbusa customer service at 1-800-637-6372. Mbusa's number for this recall is 2022030024.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 229114 [USA]: Driver distraction can increase the risk of a crash.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2021 s580, 2022 eqs450, eqs580, and s500 vehicles with an active and connected mercedes me connect account. The mbux infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.
    mbusa has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed january 25, 2022. Owners may contact mbusa customer service at 1-800-367-6372.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 181721 [USA]: An engine stall can increase the risk of a crash.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2021 s580 and maybach s580 vehicles. An engine control unit software error may cause a sudden engine stall, without the ability to restart the vehicle.
    dealers will update the engine control unit software, free of charge. Owners notification letters were mailed on january 28, 2022. Owners may contact mbusa customer service at 1-800-367-6372.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 230916 [USA]: A deactivated passenger air bag increases the risk of injury during a crash.
    Mercedes-benz usa, llc. (mbusa) is recalling certain 2021 s500, s580, and maybach s580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.
    dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed december 1, 2021. Mbusa's number for this recall is 2021100010. Owners may contact mbusa customer service at 1-800-367-6372.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 184139 [USA]: An engine stall increases the risk of a crash.
    Mercedes-benz usa, llc. (mbusa) is recalling certain 2021 s580 vehicles. The suction jet pump in the fuel tank may have a loose or missing nozzle, which can cause the pump to fail and result in an engine stall.
    dealers will inspect and replace as necessary, the fuel tank including the suction jet pump, free of charge. Owner letters were mailed october 26, 2021. Owners may contact mbusa customer service at 1-800-367-6372.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • LI82.85-P-077312 - ELECTRICAL SYSTEM: The update of the ramses 1.1 module to the sw version e139.4 results in a fault in the vtime of the module and therefore to the following possible connection problems: remote status: the time stamp of the last update that is displayed o
  • CL - 2023120012 - ELECTRICAL SYSTEM: A communication module software update is available for your vehicle that allows for future remote software updates on additional control units. An authorized mercedes-benz dealer can update the communication module software on your vehicle
  • LI72.20-P-075746 - STRUCTURE: Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.G. When stored in trouser pocket, handbag etc. Remedy as of the 6th generation, the vehicle key can be recoded
  • LI00.20-P-077615 - ELECTRICAL SYSTEM: The following symptoms may be present in the instrument cluster: 1. "perform vehicle handover" in the workshop menu to start the maintenance computer for service a/b cannot be carried out. 2. Service confirmation is not possible because "
  • OTA - 24240302 - ELECTRICAL SYSTEM: This is to notify you of the service campaign ota update for the mbux control unit software in 14,559 model year (my) 21-23 c-class, s-class, sl, eqs (206, 223, 232, 297 platform) vehicles. The vehicles will not be visible or flagged in vmi
  • LI82.88-P-077552 - ELECTRICAL SYSTEM: Change in the login procedure for the payment service in the integrated toll system. The change will become active on 3/1/2024. Updated login procedure to simplify activation of services to activate the toll system control unit, a se
  • OTA-24240203 - ELECTRICAL SYSTEM: Mercedes-benz ag (??A???A???A?Mbag??A???A???A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my 21-24 c-class, eqe, eqs, glc, gle, gls, s-class, sl (206, 294, 295, 296, 297, 254, 167, 223, 232 platform) vehicl
  • LI82.85-P-077312 - ELECTRICAL SYSTEM: Complaint updating the ramses 1.1 module to the latest sw-version e139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: remote status: ??A?A? The last updated timestamp shown in vehi
  • OTA-24240202 - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my21-23 s-class, eqs (223, 297 platform) vehicles, the air suspension system software does not correspond with the latest series
  • OTA-24240201 - ELECTRICAL SYSTEM: Mercedes-benz ag (??A???A???A?Mbag??A???A???A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my20-23 a-class, c-class, cla, cls, e-class, gla, glb, glc, gle, gls, amg gt, s-class (177, 205, 118, 257, 213, 238,
  • CL-CommMod - ELECTRICAL SYSTEM: Dear mercedes-benz owner: on behalf of mercedes-benz usa, llc (mbusa), thank you for being a part of the mercedes-benz family. We hope that you??A?A?Re enjoying your vehicle. Here at mbusa, we are committed to delivering an exceptional own
  • CL-AirSuspension - SUSPENSION: On behalf of mercedes-benz usa, llc (mbusa), thank you for being a part of the mercedes-benz family. We hope that youa??Re enjoying your vehicle. Here at mbusa, we are committed to delivering an exceptional ownership experience. In our cont
  • NCU-2023120012 - ELECTRICAL SYSTEM: Mercedes-benz ag (mbag), the manufacturer of mercedes-benz vehicles, has released a software update for certain my 2021 s-class (223 platform) vehicles that allows for future remote software updates on additional control units. Mbusa will c
  • NCU-2023120013 - ELECTRICAL SYSTEM: Mercedes-benz ag (mbag), the manufacturer of mercedes-benz vehicles, has released a software update for certain my 2021 s-class (223 platform) vehicles that includes functional improvements for route guidance, apple carplay, and android aut
  • NCU-OTAcommNoMMC - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz, has determined that in certain my 2017-2021 c-class, cla, cls, e-class, glc, gle, gls, amg gt, s-class, sl, and slc (205, 117, 257, 213/238, 253, 166/292, 190/290,217/2
  • NCU-OTA MBUX SW - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2021-2023 c-class, eqe, eqs, glc, s-class, and sl (206, 294, 295, 296, 297, 254, 223, and 232 platform) vehicles, there is a
  • LI82.62-P-077311 - ELECTRICAL SYSTEM: No audio is output either in radio mode, or with media playback via app, bluetooth or usb. In such cases, "playback not active" is shown in the display. Mute line between communication module n112/2 and sound control unit n40/3. Chec
  • LI68.10-P-077315 - STRUCTURE: Front armrest cap (butterfly compartment) only opens when pressed strongly. Unfavorable tolerances place two pieces of felt (12mmx12mm) on the trigger mechanism as seen in the attached picture. This will reduce the distance between t
  • LI46.10-P-077314 - STEERING: Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driver footwell or do they tend to occur in the area of t
  • LI46.10-P-077313 - STEERING: The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers see example file in the attachments area: lenkrad-schleifger??A?Usch_steeringwheel-grindingnoises.Mp4 t
  • LI07.10-P-077327 - POWER TRAIN: Customer states that the vehicle's engine will turn off when coming to a stop in eco stop/start mode, and will not restart. Software version update software to latest version. This will include software numbers: 1769022203 176902390
  • EW-EngineThermSW - ENGINE AND ENGINE COOLING: In our continuing efforts to assure the proper performance of mercedes-benz products and to enhance the satisfaction of our customers, mercedes-benz usa, llc ("mbusa") is extending the warranty coverage on the engine thermostat (including s
  • OTA-InductNonMMC - ELECTRICAL SYSTEM: Mercedes-benz ag ("mbag"), the manufacturer of mercedes-benz vehicles, has determined that on certain my21-24 c-class, eqe, eqs, s-class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software does not corr
  • OTA-InductiveSW - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my21-24 c-class, eqe, eqs, s-class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software doe
  • OTA-Comm Mod SW - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my19-23 a-class, c-class, cla, cls, e-class, eqb, g-class, gla, glb, glc, gle, gls, amg gt, s-class (177, 205, 118, 257, 213, 23
  • OTA-Air Susp SW - SUSPENSION: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my21-23 s-class, eqs (223, 297 platform) vehicles, the air suspension system software does not correspond with the latest series
  • LI91.18-P-077075 - SEATS: Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.G. Seat bel
  • LI46.35-P-077076 - STEERING: Control unit n68 - electric power steering fault P063544 - the electric power steering has a malfunction. There is a fault in the data memory. With fault freeze frame data "mon_id 320" in the "stored" status stored in the fault memory of
  • LI82.85-P-076800 - ELECTRICAL SYSTEM: The "sos nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an ext
  • LI82.95-P-076991 - ELECTRICAL SYSTEM: Mercedes me connect services inoperative (me-call, remote status, etc.). Mercedes me services - activation not possible. Notes: - in the quick test, no fault code and no event code is stored in the ramses control unit (n112/2). The sim
  • NCU -MBUX SW OTA - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my21-23 c-class, eqs, s-class, sl, eqe, glc (206, 296, 297, 223, 232, 294, 295, 254 platform) vehicles, the head unit software w
  • LI83.30-P-076965 - VISIBILITY: Following a software update of the head unit to fup3 variant 316.5 or higher, the "residual heat" button is no longer displayed in the air conditioning system operating menu. A26/17 head unit mbux software there is currently no reme
  • NCU-23P5497108 - ELECTRICAL SYSTEM: Mercedes-benz ag (mbag), the manufacturer of mercedes-benz, has determined that on certain my 2021 s-class (223 platform) vehicles, the software for the communication module does not correspond to the latest series production configuration.
  • NCU-23P5497107 - ELECTRICAL SYSTEM: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2021 s-class (223 platform) vehicles, the software for the communication module does not correspond to the latest series production
  • LI82.85-P-076866 - ELECTRICAL SYSTEM: Complaint on vehicles with a low mileage, it may be the case that the displays in the rear passenger compartment do not start up. The samsung tablet also remains stuck on the disclaimer. The rear seat entertainment package is nonfunction
  • Ll54.10-P-076896 - ELECTRICAL SYSTEM: 12v message in ic when starting the vehicle. Sw updates need to be performed. Follow the guided test for fc U116000 in n73/3*1 eis cu. Perform the sw checks and updates. Fully charge both 12v and 48v batteries. After, perform a few
  • LI82.70-P-076832 - ELECTRICAL SYSTEM: Phone call log is not shown in the mbux display. If the telephone connects with the head unit again, the call log may not be sent. Current software release for the a26/17 - mbux multimedia system (head unit) currently there is no rem
  • NCU-HU SW Update - ELECTRICAL SYSTEM: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2018-2023 c-class, eqe, eqe suv, eqs, eqs suv, glc, gle and s-class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles,
  • LI72.10-P-076701 - STRUCTURE:BODY:DOOR: Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.
  • LI82.85-P-074541 - ELECTRICAL SYSTEM: With the adaptations from modification year 802 to modification year 803, the illumination of the multimedia connection units has also been converted from white to blue. The conversion in the production process could result in a different
  • NCU - HU Update - ELECTRICAL SYSTEM: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2021-2024 c-class, eqe, eqe suv, eqs, eqs suv, glc, gle and s-class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles,
  • LI72.12-P-076545 - ELECTRICAL SYSTEM: The comfort doors function is shown as "unavailable" in the mbux display (see picture) this means that the rear doors can only be activated via the switch in the headliner in the rear passenger compartment and not activated from the front
  • LI00.20-P-075495 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM): Complaint 1. "perform vehicle handover" in the workshop menu to start the maintenance computer for service a/b cannot be carried out. 2. Service confirmation is not possible because "perform vehicle handover" is displayed. This cannot be
  • NCU-OTA051923 - ELECTRICAL SYSTEM: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz, has determined that on certain my 2021-2023 eqe, eqs, eqs suv, and s-class (223, 295, 296, and 297 platform) vehicles, the software of the sound system does not correspond wi
  • NCU-2023040017 - SERVICE BRAKES, HYDRAULIC: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2022-2023 c-class, eqs and s-class (206, 297 and 223 platform) vehicles, the driving assistance system control unit software does n
  • LI91.60-P-076303 - AIR BAGS: Complaint electrical fault on rear airbag/window airbag. Srs indicator light on in instrument cluster. Cause contact problems that may create a short circuit between the pins or to the vehicle ground remedy connect and disconnect the a
  • LI82.85-P-076157 - ELECTRICAL SYSTEM: Complaint brief connectivity interruptions when using apple carplay over wi-fi, for example when driving underneath toll bridges. Cause there may be interruptions to wifi as a result of external interference. This is particularly observ
  • LI82.62-P-076176 - ELECTRICAL SYSTEM: Complaint static noises from speakers while driving (see video labeled example of noise). Static noise is no longer present after opening a window (slightly) or when sliding sunroof is in tilt position. Cause a total of 4 sensors are in
  • SC-2023030009 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Update digital operator's manual and enclose printed operator's manual, replace if necessary model 223
  • LI72.10-P-075291 - STRUCTURE:BODY:DOOR: Complaint the surface-flush door handle sometimes does not retract when the vehicle is locked. It is only after repeated locking operation that the problematic door handle retracts. Cause motor fault detection (fc B185E96 or B185D96) is
  • LI82.85-P-075699 - ELECTRICAL SYSTEM: Complaint customer states that they are unable to actuate the rear-door roller sunblinds via the mbux settings. Note: the roller sunblinds can still be actuated by the switch on the respective door panel cause root cause varies dependin
  • LI82.85-P-075094 - ELECTRICAL SYSTEM: Complaint traffic light view is intermittently inoperable after updating the mbux multimedia system (a26/17) to e316.5. Cause previously available mbux software release. Remedy a new software remedy is currently available. Please updat
  • LI82.20-P-075747 - ELECTRICAL SYSTEM: Complaint the "ambient light warning assistance inoperative" warning message is displayed in the instrument cluster and the light-emitting diode strips are not working. This message is set by the active ambient lighting control unit (n16
  • LI72.20-P-075746 - ELECTRICAL SYSTEM: Complaint tailgate opens unintentionally. Cause accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.G. When stored in trouser pocket, handbag etc. Remedy as of the 6th generation, the vehicle ke
  • LI54.71-P-075704 - ELECTRICAL SYSTEM: Complaint message in ic: "active brake assist function restricted". "active emergency stop assist inoperative" "active lane keeping assist inoperative" "active blind spot assist inoperative" note: the problem can occur after a softwa
  • NCU-2022070017 - ELECTRICAL SYSTEM: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz, has determined that on certain model year (a??Mya??) 2021 s-class (223 platform) vehicles, the software for the driving assistance system control unit may not correspond to t
  • LI46.15-P-063353 - STEERING: Complaint height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.G. With easy entry function). Cause height adjustment moves to the top/bottom limit stop and jams.
  • NCU-2022090003 - STEERING: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz, has determined that on certain my 2021 e-class and s-class (213 and 223 platform) vehicles, the steering wheel material does not correspond to current production specificat
  • SC-2022080009 - STEERING: Replace steering column switch module
  • SC-2022070004 - FUEL SYSTEM, GASOLINE: Mercedes-benz ag ("mbag"), the manufacturer of mercedes-benz vehicles, has determined that on certain model year (a??Mya??) 2028-2021 s-class, s-class coupe/cabriolet (217 and 222 platforms) vehicles, the low pressure fuel line does not c
  • SC-2022070017 - EQUIPMENT: Mercedes-benz ag (⿿mbag⿝), the manufacturer of mercedes-benz, has determined that on certain model year (⿿my⿝) 2021 s-class (223 platform) vehicles, the software for the driving assistance system control unit may not correspond to t
  • LI91.10-P-065540 - SEATS: Complaint creaking noise from side bolster when load applied to seat cushion of front seats. Cause soiling to the replacement fabric of the seat cushion cover means that friction on the seat side finisher mountings generates a creaking n
  • LI80.61-P-073358 - LATCHES/LOCKS/LINKAGES: Door handles do not extend when pressed, use key to extend door handles and follow prescribed steps.
  • LI80.61-P-073356 - LATCHES/LOCKS/LINKAGES: Door handles selectively do not extend due to engagement of "anti-play" mode. Reset anti-play counter as necessary.
  • LI91.40-P-074328 - SEAT BELTS: Complaint the warning message ⿿pre-safe inoperative⿝ shown on ic display. ⿿pre-safe inoperative⿝ message found in cluster. Quick test shows that either left or right front emergency tensioning retractor (etrs) are unable to commun
  • LI82.85-P-074392 - EQUIPMENT: Complaint following a software update of the mbux multimedia system (a26/17), the mbux tablet can no longer be configured. Therefore, the tablet cannot be used to control the rear seat entertainment displays or perform any other in-vehicl
  • LI82.85-P-074357 - EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE: Complaint customer may have the following complaints: ⿢ mobile device will not connect to the vehicle's wlan network ⿢ no outbound internet access over wifi ⿢ mobile device bluetooth pairing is not possible ⿢ apple carplay and
  • LI72.10-P-074316 - LATCHES/LOCKS/LINKAGES: ⿢ the flush-mounted door handle could jam or skip while extending and may move in a jerky manner while doing so. ⿢ in the area of the paneling section of the door, paint damage could be present (picture 1) and/or an abrasion point co
  • LI54.30-P-073761 - ELECTRICAL SYSTEM: Complaint the oil level is not correctly displayed while the instrument cluster display is in workshop mode. The oil level is reported in an inverted fashion when a correction is carried out. I.E. Instead of an instruction to refill the
  • SC-2022020012 - SERVICE BRAKES, HYDRAULIC: Correct torque of screw connection between hydraulic lines and all suspension struts
  • LI68.05-P-060307 - ELECTRICAL SYSTEM: Complaint the range of the integrated garage door opener (gto) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the
  • LI18.00-P-073137 - ENGINE AND ENGINE COOLING: Complaint sporadic warning message in instrument cluster "engine oil pressure stop switch off vehicle" (or similar) is shown in red on vehicles with low mileage. Cause directional control valve may stick. Remedy 1- read off oil level
  • LI09.00-P-074093 - ENGINE AND ENGINE COOLING: "my15+ m278 and m157 equipped vehicles with fault code ""P023400 ⿿ boost pressure is too high"" "
  • 2021070021 - UNKNOWN OR OTHER: Important new emission service campaign information.
  • LI8860P073470 - FUEL SYSTEM, GASOLINE:STORAGE: Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning
  • LI8285P072788 - ELECTRICAL SYSTEM: The rear entertainment system displays may flicker see attached.
  • LI8270P071024 - EQUIPMENT:ELECTRICAL: The mobile phone address book may not be transferred completely to the multimedia system comand, audio 20, or mbux. The contact list may not be fully populated and in some instances, the call list will display telephone numbers but no names
  • LI8220P073452 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: The "ambient light warning assistance inoperative" warning message is displayed in the instrument cluster and/or the lightemitting diode strips are not working.
  • LI8061P073358 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: The flushmounted door handles are retracted and do not extend electrically in response to a command from the door handle sensor in center of door handle is touched see picture 1, a, so that the door can be opened.
  • LI7210P073487 - STRUCTURE:BODY:DOOR : Clattering noise when raising lowering window using the front door window
  • LI7210P073469 - STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR: Flushmounted door handle may be sluggish when retracting.
  • LI8370P0644803 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: High voltage battery warning message in instrument cluster.
  • LI8285P0633424 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Navigation system permanently displays "activating".
  • LI8285P0633423 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Navigation system permanently displays "activating".
  • LI1830P0597123 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS: Gasket may settle causing a slight oil leak.
  • 2021100008 - STRUCTURE: Retrofit rubber mounting for mobile phone cradle in front center console
  • 2021110003 - ELECTRICAL SYSTEM:SOFTWARE: Update signal acquisition and actuation module front control unit software
  • LI8220P073063 - INTERIOR LIGHTING: Touch pad: search lighting does not dim or does not turn on.
  • LI32.22-P-072610 - STRUCTURE: Air body (airmatic) display message. Vehicle level cannot be raised or lowered
  • LI46.11-P-071594 - STEERING: Steering wheel heater and/or distronic cannot be activated. Remedy: update software for steering wheel electronics control unit ("n 135 - steering wheel electronics (lre)"). Should the quick test carried out after the software update stil
  • LI80.57-P-072708 - ELECTRICAL SYSTEM: Engine switches off again when re-attempting remote start via mercedes me app. This only occurs if the first remote start via the mercedes me app was canceled and then started again. If the first attempt was stopped by unlocking the doors
  • P-SC-2021020005 - VEHICLE SPEED CONTROL: Update left and right front and rear door control unit software

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0635 [1] Power Steering Control Circuit
  • B129C [1] B129C
  • U1160 [1] SCP (J1850) Invalid or Missing Data for Primary Id
  • B185D [1] B185D
  • B185E [1] B185E
  • P0234 [1] Engine Turbocharger/Supercharger Overboost Condition
Most Recent Consumer Complaints and Accidents
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