2017 FORD ESCAPE-FFVFord Escape-ffv 2017

Vehicle Details: Recalls, Safety Ratings, Crash Tests, Consumer Complaints, Service Bulletins

Below you will find all available information on the 2017 Ford Escape SUV AWD, manufacturered by Ford Motor Company.
The vehicle is described as a AUTOMATIC - FOUR WHEEL DRIVE Compact Utility (Utility Vehicle Categories "Small" and "Midsize").

The overall safety rating for this vehicle is: 5

ManufacturerKnown WMI(s)Fuel Type
FORD1F1 2FM 4F4 4M2 4N2 5L1 5LM 2FT Regular Gasoline
2017 FORD ESCAPE-FFV
2017 FORD ESCAPE-FFV
FORD VIN Decoder

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Frequently Asked Questions
  • What is the MPG of a 2017 FORD ESCAPE-FFV?
     - The 2017 FORD ESCAPE-FFV has an EPA estimated city efficiency of 7.8 MPG and an estimated highway efficiency of MPG.
  • What is the safety rating of the 2017 FORD ESCAPE-FFV?
     - The overall safety rating of the 2017 FORD ESCAPE-FFV is 5 stars.
  • What is the annual fuel cost for the 2017 FORD ESCAPE-FFV?
     - EPA estimated annual fuel cost for the 2017 FORD ESCAPE-FFV is $1820.
  • Where is the 2017 FORD ESCAPE-FFV produced?
     - The 2017 FORD ESCAPE-FFV is produced in Dearborn Michigan, United States (usa).
  • Are there recalls for the 2017 FORD ESCAPE-FFV?
     - There are 4 recall(s) for the 2017 FORD ESCAPE-FFV, additional information is below.
  • Does the 2017 FORD ESCAPE-FFV work with Apple Carplay?
     - The ESCAPE-FFV does support Apple Carplay.
  • Does the 2017 FORD ESCAPE-FFV work with Android Auto?
     - The ESCAPE-FFV does have Android Auto support.
  • How much does the 2017 FORD ESCAPE-FFV weigh?
     - The 2017 FORD ESCAPE-FFV is listed to weigh 1828 lbs.
Available Engine & Drive Classes
  • 1.5L 4 cylinder 6-speed automatic with select shift
  • 2L 4 cylinder 6-speed automatic with select shift
  • 2.5L 4 cylinder 6-speed automatic with select shift
Safety details for the 2017 Ford Escape SUV AWD

The overall safety rating for this vehicle is: 5

Front Crash Rating Front Drivers Side Front Passenger Side
554
Side Crash Rating Side Drivers Side Side Passenger Side
555
Side Pole Crash Rating Rollover Rating Rollover Possibility
540.185
Safety details for the 2017 Ford Escape SUV FWD

The overall safety rating for this vehicle is: 5

Front Crash Rating Front Drivers Side Front Passenger Side
554
Side Crash Rating Side Drivers Side Side Passenger Side
555
Side Pole Crash Rating Rollover Rating Rollover Possibility
540.191
NHTSA Mandated Recalls
  • Recall 206720 [USA]: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. additionally, the vehicle may roll after the driver selects the 'park' position. either scenario increases the risk of a crash or injury.

  • Recall 122697 [USA]: If a window closes on a body part, it can increase the risk of injury.

  • Recall 2016410 [Canada]: Structure

  • Recall 2022311 [Canada]: Powertrain

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

NHTSA Submitted Crashtests
  • 35 Mph Ncap Frontal - 2017 Ford Escape 5-: Vehicle Into Barrier

    There are 20 videos for NHTSA test number 9762

    There are 82 photos for NHTSA test number 9762

    Click HERE to view content

  • 2017 Ford Escape Se 4wd 5-door Mpv Static: Static Air Bag Test Side

    There are 4 videos for NHTSA test number 10089

    There are 17 photos for NHTSA test number 10089

    Click HERE to view content

  • Fmvss 301 Test Reports/photos/video: Impactor Into Vehicle

    There are 5 videos for NHTSA test number 10096

    There are 35 photos for NHTSA test number 10096

    Click HERE to view content

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SSM 52476 - EQUIPMENT: All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini
  • SSM 52335 - ENGINE AND ENGINE COOLING: For 2015-2024 ford and lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to workshop manual (wsm), section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg
  • SSM 51838 - ELECTRICAL SYSTEM: In various 2017-2023 ford and lincoln vehicles, customers may receive a message in the fordpass or lincolnway app stating feature unavailable. Since this is a fleet vehicle, it cannot access the (sync connect) fordpass or lincolnway app thr
  • SAN-Vol1 I1 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: The service awareness newsletter is an informal communication that contains information that may not be presently available in a tsb, ssm, gsb, or other electronic communication. This article includes information on warranty, technical serv
  • SSM 51536 - STRUCTURE: For 2000-2024 ford and lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe
  • SSM 51409 - ENGINE AND ENGINE COOLING: Some 2014-2020 fusion and 2017-2019 escape vehicles may be equipped with a 1.5l ecoboost engine that uses a 50-tooth variable camshaft timing (vct) intake and exhaust unit from the assembly plant or if a service long block was installed. Vc
  • SSM 51261 - BRAKES (PWS): Some ford and lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the workshop manual (wsm) and the appropriate pinpoint test in section 206-00. The brake rotors should o
  • SSM 51120 - SERVICE BRAKES, HYDRAULIC: Some ford and lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the workshop manual (wsm) and the appropriate pinpoint test in section 206-00. The brake rotors should o
  • TSB 22-2322 - ENGINE AND ENGINE COOLING: Some 2014-2019 fusion vehicles built on or before 10-jun-2019 and 2017-2019 escape vehicles built on or before 08-apr-2019 equipped with a 1.5l ecoboost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
  • SSM 50975 - ELECTRICAL SYSTEM: Some 2017-2022 ford/lincoln customers may experience a notification in the fordpassÿ¿ÿ¿ÿ¿ÿ®/lincolnwayÿ¿ÿ¿ÿ¿ÿ® app indicating vehicle has entered deep sleep mode. This occurs when the vehicle has not been started for 14 cons
  • SSM 50873 - ELECTRICAL SYSTEM: Some 2017-2022 ford and lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their fordpass or lincolnway app. This condition
  • 19B37 - ENGINE AND ENGINE COOLING: Certain 2017-2019 model year fusion and escape vehicles equipped with a 1.5l gtdi engine - powertrain control module programming - some of the affected vehicles may exhibit collant intrusion into the cylinder bores. Customer symptoms inclu
  • TSB 22-2229 - ENGINE AND ENGINE COOLING: Some 2015-2018 edge and 2017-2019 fusion/mkz/escape/mkc vehicles equipped with a 2.0l ecoboost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la
  • 21N12 - EQUIPMENT ADAPTIVE/MOBILITY: Certain 2017-2019 model year fusion and escape vehicles equipped with a 1.5l gtdi engine â¿¿ short block replacement after coolant intrusion. In some of the affected vehicles the 1.5l ecoboost engine may exhibit a low coolant level, whit
  • 19B37-S4 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE: Certain 2017-2019 model year fusion and escape vehicles equipped with a 1.5l gtdi engine - powertrain control module reprogramming. Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms incl
  • SSM 50804 - ELECTRICAL SYSTEM: Some 2013-2023 ford or lincoln vehicles with modems activated through fordpass or lincolnway may experience 12 volt battery drain symptoms when the customer uses non-ford/lincoln phone applications as an alternate channel to access vehicle
  • SSM 50651 - COMMUNICATION:MANUFACTURER TELEMATICS: In various 2017-2022 ford and lincoln vehicles, customers may receive a message in the fordpass or lincolnway app stating "feature unavailable. Since this is a fleet vehicle, it cannot access the (sync connect) fordpass or lincolnway app th
  • SSM 50726 - COMMUNICATION:MANUFACTURER TELEMATICS: Some 2017-2021 ford and lincoln vehicles equipped with a tcu may exhibit inoperative remote features via ford pass/lincoln way mobile app, incomplete user authorization and/or no modem electronic serial number (esn) displayed. To correct th
  • TSB 22-2066 - POWER TRAIN: Some 2013-2016 fusion, 2013-2018 c-max, 2014-2019 escape, 2014-2021 transit connect, and 2015-2018 edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
  • TSB 22-2134 - EQUIPMENT: Some 2014-2019 fusion vehicles built on or before 10-jun-2019 and 2017-2019 escape vehicles built on or before 08-apr-2019 equipped with a 1.5l ecoboost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
  • TSB 22-2133 - EQUIPMENT: Some 2015-2018 edge and 2017-2019 fusion/mkz/escape/mkc vehicles equipped with a 2.0l ecoboost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la
  • TSB 22-2104 - EQUIPMENT:MECHANICAL: This article supersedes tsb 21-2236 to update the models and year affected. Some 2013-2018 c-max, 2013-2020 fusion/mkz, 2013-2022 escape, 2015-2018 focus, 2015-2019 mkc, 2015-2022 edge/f150/mustang, 2016-2018 mkx, 2016-2019 explorer, 2017-2
  • SSM 50502 - SEATS: Some 2017-2018 focus/mkx/c-max, 2017-2019 mkc/taurus/flex/mkt, 2017-2020 fusion/mkz/continental, 2017-2022 mustang/edge/explorer/police interceptor utility/escape/f-150/f-super duty, 2018-2022 expedition/navigator, 2019-2022 ranger/nautilus
  • SSM 50439 - ENGINE AND ENGINE COOLING: Some 2017-2020 fusion/mkz and 2017-2019 escape/mkc vehicles equipped with a 2.0l ecoboost engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components re
  • SSM 50375 - ELECTRICAL SYSTEM:SOFTWARE: Some 2016-2021 ford and lincoln vehicles equipped with sync 3 may exhibit a condition where the navigation voice prompts are inoperative after a sync map update. This may be due to an incomplete installation of the sync map software. If pos
  • SSM 50251 - COMMUNICATION:MANUFACTURER TELEMATICS: Some 2017-2020 ford and lincoln vehicles equipped with a tcu may exhibit inoperative remote features via ford pass/lincoln way mobile app, incomplete user authorization and/or no modem electronic serial number (esn) displayed. To correct th
  • TSB 21-2269 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Some 2014-2019 fusion vehicles built on or before 10-jun-2019 and 2017-2019 escape vehicles built on or before 08-apr-2019 equipped with a 1.5l ecoboost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
  • SSM 50067 - ELECTRICAL SYSTEM: Some 2015-2021 ford and lincoln vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtc) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
  • SSM 50064 - SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING : Some 2013-2021 ford and lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the workshop manual (wsm) and the appropriate pinpoint test in section 206-00. The brake rotor
  • SSM 50049 - POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS: Some 2017-2021 ford and lincoln vehicle customers may receive a message in their fordpass or lincoln way app stating feature unavailable. Since this is a fleet vehicle, it cannot access the sync connect or fordpass connect feature or lincol
  • SSM 50039 - ELECTRICAL SYSTEM: Some 2016-2021 ford or lincoln vehicles equipped with sync 3 or sync 4 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled
  • TSB 21-2236 - SEATS: Some 2013-2018 c-max, 2013-2020 fusion/mkz, 2013-2021 escape, 2015-2018 focus, 2015-2019 mkc, 2015-2021 edge/f150/mustang, 2016-2018 mkx, 2016-2019 explorer, 2017-2021 f-super duty, 2018-2021 ecosport/expedition, 2019-2021 ranger/nautilus,
  • TSB 21-2175 - ELECTRICAL SYSTEM: Some 2016 mks, 2016-2017 navigator, 2016-2018 f-150/focus/c-max/edge/fiesta/mkx/transit connect/mustang, 2017-2018 continental/fusion/mkz, 2017-2019 explorer, 2016-2019 escape/mkc/flex/mkt/taurus/transit/expedition/f-super duty, and 2018-20
  • TSB 21-2152 - EQUIPMENT ADAPTIVE/MOBILITY: Some 2013-2016 fusion, 2013-2018 c-max, 2014-2019 escape, 2014-2021 transit connect, and 2015-2018 edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
  • SSM 49821 - POWER TRAIN:AUTOMATIC TRANSMISSION: Some 2015-2021 ford and lincoln vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtc) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
  • SSM 49820 - EQUIPMENT: Some 2017-2021 ford and lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their fordpass or lincolnway app. This condition
  • TSB 21-2077 - ELECTRICAL SYSTEM: Some 2017-2019 escape/mkc some 2017-2019 escape/mkc vehicles equipped with all-wheel drive (awd) may exhibit a binding/shudder and/or bump/clunk from the rear drive unit (rdu) when turning at low speeds and parking lot maneuvers. This may b
  • TSB 21-2033 - POWER TRAIN: Some 2013-2016 fusion, 2013-2018 c-max, 2013-2019 escape, 2014-2021 transit connect, and 2015-2018 edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
  • SSM 49596 - ENGINE AND ENGINE COOLING: Some 2017-2019 escape/fusion vehicles may exhibit a rolling idle after an engine repair that required the crankshaft pulley removal, or a drive belt component failure. The crankshaft pulley to be slightly out of alignment in relation to eng
  • SSM 49210 - ENGINE AND ENGINE COOLING: Some 2009-2020 ford and lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, o-rings or 6.7l pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo
  • SSM 49084 - ELECTRICAL SYSTEM: Some 2017-2020 ford and lincoln vehicles equipped with a tcu may exhibit inoperative remote features via ford pass/lincoln way mobile app , incomplete user authorization and/or no modem electronic serial number (esn) displayed. To correct t
  • TSB 20-2255 - ELECTRICAL SYSTEM:SOFTWARE: Some 2016 mks, 2016-2017 navigator, 2016-2018 f150/focus/cmax/edge/fiesta/mkx/ transit connect/mustang, 2017-2018 continental/fusion/mkz, 2017-2019 explorer, 2016-2019 escape/mkc/flex/mkt/taurus/transit/expedition/f-super duty, and 2018-201
  • SSM 48908 - EQUIPMENT: Some 2016-2020 ford and lincoln vehicles equipped with a sync 3 touchscreen may experience the volume control unresponsive from the front control interface module (fcim) and steering volume controls when using apple car play. When the apple
  • SSM 48895 - ENGINE (PWS): Some 2017-2019 escape vehicles equipped with a 1.5l or 2.0l engine may exhibit fuse f34 open with an illuminated mil and diagnostic trouble codes (dtcs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 in
  • SSM 48858 - ELECTRICAL SYSTEM: Some 2012-2020 ford and lincoln vehicles equipped with a tcu may exhibit an inoperative remote start with a 'vehicle failed to start' message when using myford mobile/ford pass/lincoln way mobile applications. The cellular cloud systems wil
  • 19B37-S3 - POWER TRAIN:AUTOMATIC TRANSMISSION: Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (mil) due to engine misfire. Over time, this
  • TSB 20-2171 - SEATS: Some 2013-2018 c-max, 2013-2020 escape/fusion/mkz, 2015-2018 focus,2015-2019 mkc, 2015-2020 edge/f150/mustang, 2016-2018 mkx, 2016-2019 explorer, 2017-2020 f-super duty, 2018-2020 ecosport/expedition, 2019-2020 ranger/nautilus vehicles may
  • TSB 20-2165 - ELECTRICAL SYSTEM:SOFTWARE: Some 2017-2019 escape vehicles equipped with a 1.5l ecoboost engine and all-wheel drive (awd) may exhibit a bump or clunk from the rear drive unit (rdu) when turning at low speeds and parking lot maneuvers. This may be due to the software i
  • SSM 48757 - ELECTRICAL SYSTEM: Some customers may experience a notification in the fordpass and/or lincolnway apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery vol
  • SSM 48725 - POWER TRAIN: 2016-2019 escape vehicles equipped with the 1.6l ecoboost or 1.5l ecoboost engines may have missing or damaged dowel alignment pins between the engine and transaxle. When either a new long block or new short block is installed in the vehicl
  • TSB 20-2100 - ENGINE AND ENGINE COOLING: Some 2014-2019 fusion vehicles built on or before 10-jun-2019 and 2017-2019 escape vehicles built on or before 08-apr-2019 equipped with a 1.5l ecoboost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
  • SSM 48619 - UNKNOWN OR OTHER: Ssm 48619 - various vehicles - perimeter alarm armed and original vehicle keys cannot be accessed to enter vehicle - can protection strategy some 2013-2016 model year vehicles may exhibit a concern in which the perimeter alarm is active
  • SSM 48558 - ELECTRICAL SYSTEM: Ssm 48558 - 2017-2020 various vehicles equipped with telematics control unit (tcu) - various fordpass/lincolnway mobile app concerns some 2017-2020 ford and lincoln vehicles equipped with a tcu may exhibit inoperative remote features via f
  • 19B37-S2 - ELECTRICAL SYSTEM: Attachments: a new service advisor to customer interaction video is now available. This video illustrates the speed and simplicity of the dongle re-flash process. â¿¢ non-traditional repair approaches: the dongle re-flash process allow
  • TSB-20-2031 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some 2017 escape vehicles built on or before 18-may-2017 may be unable to reset the oil change indicator following the workshop manual (wsm), section 413-01 procedure. This may be due to the instrument panel cluster (ipc) software that was
  • 19B37-S1 - ENGINE AND ENGINE COOLING: Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (mil) due to engine misfire. Over time, this
  • 19B37 - ELECTRICAL SYSTEM: Customer satisfaction program 19b37 certain 2017-2019 model year fusion and escape vehicles equipped with a 1.5l gtdi engine - powertrain control module reprograming
  • SSM 48423 - POWER TRAIN: Some 2015-2020 ford and lincoln vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t
  • TSB 19-2375 - ENGINE AND ENGINE COOLING: This article supersedes tsb 19-2139 to update the production fix date. Some 2014-2019 fusion vehicles built on or before 10-jun-2019 and 2017-2019 escape vehicles built on or before 08-apr-2019 equipped with a 1.5l ecoboost engine may exhib
  • TSB 19-2346 - ENGINE AND ENGINE COOLING: Some 2015-2018 edge and 2017-2019 fusion/mkz/escape/mkc vehicles equipped with a 2.0l ecoboost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la
  • SSM 48340 - ELECTRICAL SYSTEM: Some 2016-2019 vehicles equipped with sync 3 may experience a map displayed on the left half of the sync screen with no other information/soft buttons present after updating to the latest version of v3.0 software. This issue occurs when the
  • SSM 48335 - TRAILER HITCHES: Some 2017-2019 escape vehicles may exhibit a 'trailer connected' or 'trailer disconnected' message in the vehicle's message center with no trailer attached to the vehicle. To correct this condition, reprogram the trailer module (trm) using
  • SSM 48316 - ELECTRICAL SYSTEM: Some 2017-2020 ford and lincoln vehicles equipped with a tcu may exhibit inoperative remote features via ford pass/lincoln way mobile app, incomplete user authorization and/or no modem electronic serial number (esn) displayed. To correct th
  • TS 19-2348 - ELECTRICAL SYSTEM: Some 2017 escape equipped with a 1.5l ecoboost engine may exhibit an illuminated malfunction indicator lamp (mil) with diagnostic trouble code (dtc) P04DB stored in the powertrain control module (pcm). This may be due to the crankcase press
  • TSB 19-2347 - POWER TRAIN: Some 2017 escape vehicles equipped with a 1.5l ecoboost engine may exhibit an malfunction indicator lamp (mil) with diagnostic trouble code (dtc) P051B stored in the powertrain control module (pcm). This may be due to the crankcase pressure
  • TSB 19-2139 - ENGINE AND ENGINE COOLING: Some 2014-2019 fusion vehicles built on or before 21-feb-2019 and 2017-2019 escape vehicles built on or before 06-apr-2019 equipped with a 1.5l ecoboost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
  • SSM 48260 - ELECTRICAL SYSTEM: Some 2017-2020 ford and lincoln vehicles equipped with a tcu may exhibit inoperative remote features via ford pass/lincoln way mobile app, incomplete user authorization and/or accessory protocol interface module (apim) dtc U0198 or no modem
  • SSM 48150 - ENGINE AND ENGINE COOLING: Some 2014-2019 fusion and 2017-2019 escape with 1.5l engine may exhibit coolant usage and white smoke from exhaust. Follow cooling system pressure test process in wsm, section 303-03. Pressurize system to 138kpa(20 psi) and hold 5 hours. If
  • SSM 48135 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some 2013-2020 vehicles equipped with an evdc air conditioning (a/c) compressor may exhibit poor a/c performance/improper climate function. To support the proper diagnosis of this compressor, the evdc control valve tester has been provided
  • SSM 48130 - VISIBILITY:GLASS, SIDE/REAR: Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
  • SSM 48123 - ELECTRICAL SYSTEM: For ford and lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp bt4z-14450-aa a
  • SSM 48106 - ENGINE AND ENGINE COOLING: Some 2014-2019 fusion and 2017-2019 escape vehicles with 1.5l ecoboost engine exhibiting coolant consumption and white smoke from the exhaust. Follow cooling system pressure test procedure in wsm, section 303-03, and pressurize system to 13
  • SSM 48053 - ELECTRICAL SYSTEM: Some 2016-2019 ford and lincoln vehicles equipped with sync 3 not at the latest software level may exhibit various performance related concerns such as display operation, navigation, voice recognition, phone pairing, applink, travel link, s
  • TSB 19-2208 - ENGINE AND ENGINE COOLING: Some 2015-2018 edge and 2017-2019 fusion/mkz/escape/mkc vehicles equipped with a 2.0l ecoboost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la
  • TSB 19-2172 - ENGINE AND ENGINE COOLING: Some 2015-2018 edge and 2015-2019 fusion/mkz/escape/mkc vehicles equipped with a 2.0l ecoboost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la
  • SSM 47976 - POWER TRAIN: On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with motorcraft multi-purpose grease spray xl-5-a even if grease was not applied from the factory. Also verify that the engine/tran
  • SSM 47972 - ENGINE AND ENGINE COOLING: Some 2017 escape vehicles built on or before 02-feb-2017 may exhibit a no restart concern after an auto stop/start event. Upon attempting to restart, the instrument panel may display a message instructing the customer to shift to park and s
  • TSB19-2171 - ENGINE AND ENGINE COOLING: Some 2017-2019 escape/mkc vehicles equipped with a 1.5, 2.0l or 2.3l ecoboost engines may exhibit an illuminated malfunction indicator lamp (mil) with diagnostic trouble code (dtc) P04F0 and/or P144C stored in the powertrain control module
  • SSM 47909 - EQUIPMENT ADAPTIVE/MOBILITY: Ssm 47909 - 2017-2019 escape, mkc - license plate bracket nut(s) damaged with over torqued screw(s) 2017-2019 escape and mkc vehicles may exhibit a concern of the license plate bracket nut(s) being damaged due to the screw(s) being over to
  • SSM 47948 - ENGINE (PWS): Ssm 47948 - 2010-2019 various vehicles - turbocharged engines - oil supply filter replacement when replacing the turbocharger or the turbocharger oil supply tube for 2010-2019 vehicles equipped with turbocharged engines, when diagnosing an
  • SSM 47850 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some 2013-2019 vehicles equipped with a evdc air conditioning (a/c) compressor may exhibit poor a/c performance/improper climate function and/or a diagnostic trouble code (dtc) P06A0 in the powertrain control module (pcm). To support the pr
  • SSM 47824 - ELECTRICAL SYSTEM: Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the integrated diagnostic system (ids) scan tool ma
  • SSM 47784 - LANE DEPARTURE: BLIND SPOT DETECTION: Some 2017-2019 escape vehicles built on or after 6-apr-2017 equipped with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blind spot information system (blis) not available warning without a trailer connecte
  • TSB 19-2017 - POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL: Some all-wheel drive (awd) 2013-2018 escape vehicles equipped with 1.5l/1.6l/2.0l ecoboost/fusion vehicles equipped with 2.0l/2.7l ecoboost/mkz vehicles equipped with 2.0l ecoboost, 2017-18 mkz vehicles equipped with 3.0l ecoboost, 2015-201
  • SSM 47875 - ELECTRICAL SYSTEM: Some 2014-2019 escape, 2014-2018 c-max, focus, and transit connect vehicles not equipped with an auto start/stop system may exhibit an inability to program and/or no electrical power after installation of a service part body control module
  • SSM 47858 - SUSPENSION:REAR: Some 2013-2018 escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). If the rear suspension front lower arm requires replacement, an updated part is available through the parts cata
  • SSM 47849 - ENGINE AND ENGINE COOLING: Some 2014-2019 fusion and 2017-2019 escape equipped with 1.5l ecoboost engine may exhibit coolant consumption and white smoke concern. Follow the cooling system pressure test procedure in wsm, section 303-03, pressurize the cooling system t
  • TSB 19-2057 - STRUCTURE:BODY:HATCHBACK/LIFTGATE: Some 2017 escape vehicles built on or before 1-sep-2017 may exhibit a manual liftgate that is difficult to close. This may be due to the striker wing position relative to striker. To correct the condition, adjust the striker wings to the
  • TSB 19-2056 - STRUCTURE:BODY:HATCHBACK/LIFTGATE: Some 2017-2019 escape vehicles may exhibit a power liftgate that bounces back and/or will not cinch to the fully closed position. This may be due to the adjustment of the striker, latch, liftgate margins, flushness and/or striker wings. T
  • SSM 47824 - ELECTRICAL SYSTEM: Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the integrated diagnostic system (ids) scan tool ma
  • SSM 47784 - ELECTRICAL SYSTEM: Some 2017-2019 escape vehicles built on or after 6-apr-2017 equipped with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blind spot information system (blis) not available warning without a trailer connecte
  • TSB 19-2017 - EQUIPMENT: Some all-wheel drive (awd) 2013-2018 escape vehicles equipped with 1.5l/1.6l/2.0l ecoboost/fusion vehicles equipped with 2.0l/2.7l ecoboost/mkz vehicles equipped with 2.0l ecoboost, 2017-18 mkz vehicles equipped with 3.0l ecoboost, 2015-201
  • SSM 47749 - EQUIPMENT: Some 2012-2019 vehicles may require repairs to the smartlink system. Smartlink is a ford licensed accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for smartlink that are ordered through ford
  • SSM 47748 - ELECTRICAL SYSTEM: Some 2016-2019 escape and 2016-2018 focus/c-max vehicles may exhibit a customer perceived concern of a fdim screen flicker during transitions between day/night mode and/or during auto headlamp on/off. The fdim utilizes a ramp up and ramp do
  • SSM 47711 - ELECTRICAL SYSTEM: Some 2016-2019 ford and lincoln vehicles equipped with sync 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'sync can check for updates when connected to a wifi network'. To remove the inconvenience of t
  • SSM 47704 - ENGINE (PWS): Some 2017-2019 escape vehicles equipped with a 1.5l ecoboost engine may exhibit a timing belt saw or chirp type noise at idle while the vehicle is in transport mode. The noise is noticeable because of an elevated idle speed while the vehicl
  • SSM 47703 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some 2014-2019 escape, 2014-2018 c-max,focus, and transit connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part body control module(bcm). Inspect the bcm for the presen
  • TSB 18-2361 - EQUIPMENT: Some 2013-2018 c-max, 2013-2019 escape/fusion/mkz, 2015-2018 focus, 2015-2019 edge/f150/mkc/mustang, 2016-2018 mkx, 2016-2019 explorer, 2017 super duty, 2018-2019 ecosport/expedition, and 2019 nautilus vehicles may experience seat pan loose
  • SSM 47678 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: 2013-2019 escape and 2015-2019 mkc vehicles equipped with a power roof opening panel will exhibit a small vent opening position of 5 mm (.197 in). This is the normal vent position for optimal noise, vibration, harshness (nvh) and windnoise
  • SSM 47662 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER: For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the workshop manual (wsm) procedure must be followed including replacement of all mandatory discarded parts
  • SSM 47638 - STEERING: STEERING WHEEL/HANDLE BAR: 2013-2019 vehicles equipped with a lks system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the lks. The lks system detects unintentional drifting
  • SSM 47634 - TIRES: Some 2013-2019 escape and 2015-2019 mkc vehicles may exhibit a vibration attributed to the tires. Prior to performing any road force balancing procedures or related diagnosis, make sure the vehicle tire pressure is correct and is driven a m
  • TSB 18-2331 - WHEELS: Some 2017-2019 escape vehicles may exhibit a vibration at highway speeds above 80 km/h (50 mph) which may be attributed to short term flat spotting in the tires. Follow the service procedure steps to correct the condition.
  • SSM 47538 - ELECTRICAL SYSTEM: Some 2016-2018 ford and lincoln vehicles equipped with sync 3 may exhibit the android auto preference menu selection is not present after an update to version 3.0 software. In prior versions of sync 3 software this menu was present, however
  • SSM 47519 - EQUIPMENT: Some 2016-2018 escape vehicles built on or before 26-aug-2018 and 2016-2018 focus/transit connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (dtc) P1594 stor
  • SSM 47513 - ELECTRICAL SYSTEM: Some 2017-2018 escape vehicles equipped with an electronic manual temperature control (emtc) system and built on 28-jul-2016 and through 23-aug-2018 may exhibit an inoperative heating, ventilation and air conditioning (hvac) system display
  • SSM 47508 - ELECTRICAL SYSTEM: Some 2014-2018 escape vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part bcm. Inspect the bcm for the presence of fuse f88. If the fuse is missing, install the correct size
  • SSM 47625 - ENGINE AND ENGINE COOLING: Some 2014-2019 fusion and 2017-2019 escape vehicles equipped with a 1.5l ecoboost engine may exhibit coolant consumption and white smoke concern. Follow the cooling system pressure test procedure in workshop manual(wsm), section 303-03, pre
  • SSM 47575 - EQUIPMENT: Some 2017-2018 escape vehicles equipped with a 1.5l or 2.0l engine may exhibit fuse f34 open, an illuminated mil with diagnostic trouble codes (dtcs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 in the
  • SSM 47471 - ELECTRICAL SYSTEM: Some 2017-2018 fusion/fusion hev, 2017 escape and 2017 f150/raptor equipped with a telematics control unit (tcu) may exhibit inoperative remote features via fordpass mobile app, incomplete user authorization and/or accessory protocol interf
  • SSM 47470 - EQUIPMENT: Some 2017-2018 escape vehicles equipped with an electronic manual temperature control (emtc) system and built on or after 28-jul-2016 may exhibit an inoperative heating, ventilation and air conditioning (hvac) system display and no hvac ope
  • SSM 47467 - ELECTRICAL SYSTEM: Some 2017-2018 escape vehicles equipped with a 1.5l or 2.0l engine may exhibit fuse f34 open, an illuminated mil with diagnostic trouble codes (dtcs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 in the
  • SSM 47462 - ENGINE AND ENGINE COOLING: 2015-2018 edge, fusion, focus, mkz, mkc, escape vehicles equipped with a 2.0l ecoboost engine may exhibit coolant consumption, white smoke and/or a runs rough condition. Refer to the extended coolant pressure test and checking for combustio
  • SSM 47444 - ELECTRICAL SYSTEM: Some 2016-2018 ford and lincoln vehicles equipped with sync 3 not at the latest software level may exhibit various performance related concerns such as display operation, navigation, voice recognition, phone pairing, applink, travel link, s
  • TSB 18-2255 - ENGINE (PWS): Some 2013-2018 escape vehicles equipped with 1.5l/1.6l/2.0l ecoboost, 2013-2018 fusion vehicles equipped with 2.0l/2.7l ecoboost, 2013-2018 mkz vehicles equipped with 2.0l ecoboost, 2017-18 mkz vehicles equipped with 3.0l ecoboost, 2015-201
  • TSB 18-2247 - ELECTRICAL SYSTEM: Some 2017 escape vehicles equipped with a 1.5l ecoboost engine and built on or before 1 feb 2017 may exhibit an illuminated mil with diagnostic trouble codes (dtcs) P04DB and/or P051B stored in the powertrain control module (pcm). Follow th
  • TSB 18-2246 - ELECTRICAL SYSTEM: Some 2017-2018 escape vehicles with a 1.5l ecoboost engine and built on 2-feb-2017 and through 3-aug-2018 may exhibit an illuminated mil with diagnostic trouble codes (dtcs) P04DB and/or P051B stored in the powertrain control module (pcm).
  • SSM 47430 - TRAILER HITCHES: If a trailer hitch receiver is installed on a 2013-2018 escape or 2015-2019 mkc vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Hands-free liftgate function can be restored by replacing
  • SSM 47424 - ELECTRICAL SYSTEM: Some 2017-2018 continental, mkc, mkx, mkz, and fusion vehicles with an instrument panel center mounted speaker and 2017-2018 escape vehicles with sony audio systems may exhibit an inoperative speed compensated volume feature. This may be du
  • SSM 47416 - EQUIPMENT: Some 2013-2018 escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). If the rear suspension front lower arm requires replacement, an updated part bv6z-5500-d with a solid bushing is
  • SSM 47397 - ENGINE (PWS): Some 2016-2018 escape/focus/transit connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (dtc) P1594 stored in the bcm after using the remote start function to
  • tsb18-2210 - ELECTRICAL SYSTEM: Some 2017-2018 escape vehicles equipped with a 1.5l ecoboost engine and built on or before 1jun2018 may exhibit an illuminated mil with diagnostic trouble code (dtc) P051B stored in the powertrain control module (pcm). Follow the service
  • tsb18-2193 - ENGINE (PWS): This article supersedes tsb 16-0107 to update the service procedure. Some 2017 escape vehicles equipped with an auto start/stop system and built on or before 18-may-2016 may exhibit dtc P1935 stored in the powertrain control module (pcm) on
  • tsb18-2178 - ELECTRICAL SYSTEM: Some 2017-2018 escape vehicles equipped with a 1.5l ecoboost engine and built on or before 01-jun-2018 may exhibit an illuminated mil (wrench) lamp with diagnostic trouble code (dtc) P061E stored in the powertrain control module (pcm). Foll
  • 18M02 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Certain 2017 model year multiple vehicle lines - california emission warranty parts coverage
  • SSM 47380 - EQUIPMENT ADAPTIVE/MOBILITY: Some 2016-2018 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. Check for sync software update under the oasis tab sync selection. If update is available refer to wsm, section 415-00 and update apim so
  • SSM 47379 - EQUIPMENT: Various 2016-2018 vehicles with sync 3 may experience a touch screen that does not respond to any input. Using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. If the ve
  • SSM 47335 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some 2017-2018 escape and 2017-2019 mkc vehicles may exhibit a lack of a/c cooling performance during pdi. This may be due to a insufficient/low refrigerant charge. If a vehicle displays a lack of cooling performance during pdi, inspect for
  • SSM 47043 - ENGINE (PWS): Some 2017 escape vehicles may exhibit an auto stop/start concern when the vehicle does not auto restart. The concern can occur at a stop where the vehicle will perform an auto stop/start event. Upon attempting to restart, the instrument pan
  • SSM 47041 - ELECTRICAL SYSTEM:SOFTWARE: Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. Using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. If the ve
  • SSM 47040 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Some 2017-2018 escape vehicles may exhibit inoperative climate or radio controls with dtcs U2100, U0140 in the fcim or dtc U0164 in the body control module (bcm). This may be due to loss of communication or incomplete module configuration.
  • SSM 47009 - EQUIPMENT:ELECTRICAL: The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). The master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
  • SSM 47000 - ENGINE (PWS): Some 2013-2018 escape/fusion/mkz vehicles equipped with 2.5l or 1.5l/2.0l/3.0l ecoboost engine, 2015-2018 mkc/edge/explorer vehicles equipped with 2.0l/2.3l/2.7l ecoboost engine, 2016-2018 mkx vehicles equipped with 2.7l ecoboost engine, 20
  • SSM 47043 - ENGINE AND ENGINE COOLING: Some 2017 escape vehicles may exhibit an auto stop/start concern when the vehicle does not auto restart. The concern can occur at a stop where the vehicle will perform an auto stop/start event. Upon attempting to restart, the instrument pan
  • SSM 47041 - EQUIPMENT:ELECTRICAL: Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. Using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. If the ve
  • SSM 47040 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Some 2017-2018 escape vehicles may exhibit inoperative climate or radio controls with dtcs U2100, U0140 in the fcim or dtc U0164 in the body control module (bcm). This may be due to loss of communication or incomplete module configuration.
  • SSM 47009 - EQUIPMENT:ELECTRICAL: The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). The master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
  • SSM 47000 - ENGINE AND ENGINE COOLING: Some 2013-2018 escape/fusion/mkz vehicles equipped with 2.5l or 1.5l/2.0l/3.0l ecoboost engine, 2015-2018 mkc/edge/explorer vehicles equipped with 2.0l/2.3l/2.7l ecoboost engine, 2016-2018 mkx vehicles equipped with 2.7l ecoboost engine, 20
  • SSM 47231 - ENGINE AND ENGINE COOLING: Some 2017-2018 escape vehicles equipped with a 1.5l ecoboost engine may exhibit a timing belt saw or chirp type noise at idle while the vehicle is in transport mode. The noise is noticeable because of an elevated idle speed while the vehicl
  • SSM 47228 - SEATS: Some 2015-2017 escape vehicles built on or before 5-apr-2017 with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blis not available warning without a trailer connected. Access connectors c439 (4 pin) and c4
  • SSM 47211 - ELECTRICAL SYSTEM:SOFTWARE: Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. Sync software updates are now available under the oasis tab sync selection. If update is avai
  • SSM 47204 - ENGINE AND ENGINE COOLING: Some 2015-2018 fusion/mkz/mkc/escape/edge vehicles equipped with a 2.0l ecoboost engine may exhibit a runs rough condition with dtcs P0300, P0301, P0302, P0303, P0304 and/or P0316. This may be due to coolant intrusion due to corrosion on th
  • SSM 47201 - EQUIPMENT: Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco
  • SSM 47187 - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Some 2017-2018 escape/focus/transit connect vehicles equipped with remote start may exhibit the engine shut off after using the remote start function to start the vehicle with dtc P1594 stored in the bcm. If using the fordpass app, the app
  • SSM 47180 - POWER TRAIN: Some 2017 escape vehicles equipped with a 1.5l ecoboost engine may exhibit a misfire, lack of power, no start and/or illuminated mil with diagnostic trouble codes (dtcs) P0351, P0352, P0353 and/or P0354 stored in the powertrain control modu
  • SSM 47170 - POWER TRAIN:AUTOMATIC TRANSMISSION: Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the vct solenoid to stick. B
  • SSM 47167 - ELECTRICAL SYSTEM: Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. Using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. If the ve
  • SSM 47155 - ELECTRICAL SYSTEM: Some 2017 escape and focus vehicles may experience a message during key programing that states "back end server failed". To correct this condition, reprogram the remote frequency actuator (rfa) module to the latest level using integrated di
  • TSB18-2099 - STRUCTURE:BODY:HATCHBACK/LIFTGATE: Some 2017 escape vehicles built on or before 1-sep-2017 may exhibit a manual liftgate that is difficult to close or a power liftgate that exhibits bounce back and/or will not cinch. Follow the service procedure steps to correct this conditi
  • SSM 47086 - ELECTRICAL SYSTEM:WIRING: Some 2017-2018 escape vehicles equipped with a 1.5l or 2.0l engine and built on or before 24-jan-2018 may exhibit fuse f34 open, an illuminated mil with diagnostic trouble codes (dtcs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB,
  • SSM 47084 - ELECTRICAL SYSTEM:STARTER ASSEMBLY: Some 2017 escape vehicles built on or before 02-feb-2017 may exhibit an auto stop/start condition where the vehicle does not auto restart after an auto stop event. Upon attempting to restart, the instrument panel may display a message instr
  • SSM 47080 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: 2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. As of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. No re
  • SSM 46949 - EQUIPMENT: Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. Sync software updates are now available under the oasis tab sync selection. If update is avai
  • SSM 46948 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. Mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. Mobile
  • SSM 46947 - BACK OVER PREVENTION: Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. Sync may appear unresponsive when the o
  • SSM 46933 - EQUIPMENT: Some 2017-2018 escape vehicles with electronic manual temperature control (emtc) and ford original accessory (foa) or factory invoiced accessory (fia) scalable remote start systems may exhibit a concern of the air distribution and temperatu
  • SSM 46930 - EQUIPMENT:ELECTRICAL: Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and
  • SSM 46900 - ELECTRICAL SYSTEM: Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc P161A after pcm replacement. This may be due to the parameter reset procedure not being properly completed. To clear this dtc, use
  • 17-2236 - ENGINE (PWS): Some 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine and built on or before 1-feb-2017 may exhibit an illuminated mil with dtc P051B. Follow the service procedure steps to correct the condition
  • 17-2218 - STRUCTURE: Some 2013-2018 escape, focus and c-max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. Follow the pro
  • SSM 46875 - ELECTRICAL SYSTEM: Some 2017 escape vehicles may exhibit inoperative climate or radio controls with dtcs U2100, U0140 in the fcim or dtc U0164 in the body control module (bcm). This may be due to loss of communication or incomplete module configuration. Befor
  • SSM 46862 - BACK OVER PREVENTION: CAMERA SYSTEM: Some owners of 2013-2018 escape vehicles may complain of the rear license plate viewed in the lower portion of the display screen when using the parking aid camera. This is due to the convex camera lens to provide as much viewing angle as p
  • SSM 46861 - EQUIPMENT:ELECTRICAL: Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. Sync may appear unresponsive when the o
  • SSM 46860 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and
  • SSM 46854 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Some 2017-2018 fusion/mkz/mkc/mkx/continental with all audio systems and 2017-2018 escape with sony audio systems may exhibit an inoperative speed compensation volume feature. Do not attempt any repairs at this time. Engineering is investig
  • tsb17-2207 - TIRES: Some 2017-2018 escape vehicles may exhibit a vibration at highway speeds above 80 km/h (50 mph) which may be attributed to short term flat spotting in the tires. Follow the service procedure steps to correct the condition.
  • SSM 46848 - ELECTRICAL SYSTEM:SOFTWARE: Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. Mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. Mobile
  • SSM 46834 - ELECTRICAL SYSTEM:SOFTWARE: Some 2016-2017 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. Check for sync software update under the oasis tab sync selection. If update is available refer to wsm, section 415-00 and update apim so
  • SSM 46825 - ELECTRICAL SYSTEM: Some 2016-2017 escape vehicles built on or before 01-apr-2017 may exhibit a concern with the oat reading inaccurate and/or the a/c inoperative. This may be due to water in connector c134(20 pin) in the left front fender apron. If a vehicle
  • SSM 46822 - ELECTRICAL SYSTEM: Some 2017-2018 escape/mkc and 2017 edge vehicles equipped with 2.0l gasoline turbocharged direct injection(gtdi) engines may exhibit illuminated malfunction indicator light(mil) with dtc P04DB(crankcase ventilation system disconnected) stor
  • SSM 46816 - ENGINE (PWS): 2017 vehicles equipped with a 2.0l gtdi, 2.3l gtdi, or 2.5l pfi engine will either be equipped with a diamond washer on each side of a smooth-faced crankshaft timing sprocket (early build), or a crankshaft timing sprocket with laser etched
  • SSM 46813 - ELECTRICAL SYSTEM:SOFTWARE: Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver'
  • TSB 17-0066 - ELECTRICAL SYSTEM:IGNITION:MODULE: Some 2017-2018 escape and mkc vehicles equipped with 2.0l gasoline turbocharged direct injection (gtdi) engine built on or before 18-sep-2017 may exhibit a mil illuminated with dtc P04DB (crankcase ventilation system disconnected) in powert
  • SSM 46703 - EQUIPMENT ADAPTIVE/MOBILITY: Some 2013-2017 edge/mkx/escape/mkc/fusion/mkz/flex/mkt/mondeo/kuga/ecosport awd vehicles where diagnosis leads to a rdu clutch issue, a rear drive unit (rdu) service kit is available. Use the vehicle identification number (vin) in the parts
  • SSM 46702 - ELECTRICAL SYSTEM:SOFTWARE: Some 2016-2017 ford/lincoln vehicles sync 3 may exhibit an intermittent blank screen. Check for sync software update under the oasis tab sync selection. If update is available refer to wsm, section 415-00 and update apim software. During th
  • TSB17-2119 - VISIBILITY:REARVIEW MIRRORS/DEVICES: Some 2017 escape vehicles built on or before 1-dec-2016 may exhibit a wind and/or whistle noise from the exterior mirror(s) at highway speed. Follow the service procedure steps to correct the condition.
  • SSM 46102 - SEAT BELTS:FRONT:RETRACTOR: Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb
  • SSM 46097 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Some 2017 fusion/mkz/mkc and continental with all audio systems and 2017 escape with sony audio systems may exhibit an inoperative audio system after a battery disconnect/reconnect. Make sure battery is at full state of charge before attemp
  • SSM 46085 - ENGINE (PWS): The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). The etc_act and etc_dsd pids should not used to diagnose possible etb concerns. The ids has a limited refresh rate
  • SSM 46073 - EQUIPMENT:ELECTRICAL: Some 2016-2017 escape, mkc, fiesta, f150, expedition, navigator, mustang, transit, focus, c-max, mkx, taurus, mks, flex, mkt, and edge and 2017 explorer, fusion, mkz, super duty, transit connect and continental vehicles equipped with sync 3
  • SSM 46061 - SERVICE BRAKES, HYDRAULIC: Some 2016-2017 escape vehicles equipped with a 1.6l/1.5l awd or a 2.0l fwd/awd may exhibit front brake squeal when applying the brakes. The noise most commonly occurs after the brakes have warmed up, however the noise may occur during other
  • SSM 46058 - EQUIPMENT:ELECTRICAL: Some 2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. Siriusxm traffic is only available
  • TSB 16-0132 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER: Some 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine built on or before 9-jun-2016 may exhibit an illuminated mil with diagnostic trouble code (dtc) P0455 and/or P144C stored in the powertrain
  • TSB 16-0130 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER: Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine may exhibit low coolant, white exhaust smoke and an illuminated mil if diagnostic trouble codes (dtcs) P0217, p300, p03
  • TSB 16-0116 - ENGINE (PWS): Some 2017 escape and mkc vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine built on or before 20-aug-2016 may exhibit a lack of power drivability concern with an illuminated mil and dtc P0234 stored in power
  • TSB 16-0115 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER: Some 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) or a 2.0l gtdi engine, built on or before 20-aug-2016 and equipped with remote start and adaptive cruise control may exhibit dtc U0104 (lost commun
  • TSB 16-0114 - ENGINE (PWS): Some 2017 escape and mkc vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine built on or before 20-aug-2016 may exhibit an illuminated mil with dtc P04DB (crankcase ventilation system disconnected) in powertra
  • SSM 46525 - ENGINE (PWS): Some 2017 escape and mkc vehicles equipped with a 1.5l, 2.0l or 2.3l engine may exhibit an illuminated mil with diagnostic trouble codes (dtcs) P0455, P0456, P144C and/or P1450 stored in the powertrain control module (pcm) memory. Vehicles
  • TSB 17-2076 - EQUIPMENT: Some 2017 escape/fusion vehicles equipped with a 2.5l engine and built on or before 2-feb-2017 may exhibit an illuminated malfunction indicator lamp (mil) with diagnostic trouble code (dtc) P0300 and/or P0316 stored in the powertrain contro
  • TSB 17-2068 - BACK OVER PREVENTION: CAMERA SYSTEM: Some 2016-2017 edge, escape, expedition, fiesta, flex, mkc, mkt, mkx, mustang, navigator and taurus or 2017 explorer and super duty vehicles equipped with sync 3 and built on 1-jul-2015 and through 31-dec-2016 may exhibit a sync display mes
  • TSB 17-0040 - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT: Some 2017 escape vehicles equipped with 17 inch wheels built on or before 10-october-2016 may exhibit an illuminated electric park brake warning indicator with diagnostic trouble codes (dtcs) C1034, C1A43, C2005, C2007, C2008 and/or U2002.
  • SSM 46495 - SUSPENSION: Some 2015-2017 escape and mkc vehicles without a vehicle dynamic suspension system and built on 1-apr-2015 and through 1-oct-2016 may exhibit a rattle and/or clunking noise from the rear suspension while driving over bumps and/or making tur
  • SSM 46486 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in t
  • SSM 46472 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some 2017 escape vehicles with electronic manual temperature control (emtc) and ford original accessory or fia scalable remote start systems may exhibit a concern of the air distribution and temperature controls becoming locked after 5 minu
  • SSM 46466 - POWER TRAIN: The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle body (etb). For all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. If a concern
  • SSM 46450 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the vct solenoid to stick. B
  • SSM 46438 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil
  • TSB 17-0034 - EQUIPMENT ADAPTIVE/MOBILITY: Some 2013-2017 escape vehicles built on or before 28-feb-2017 may exhibit a noise and/or vibration from the climate control blower motor with or without a lack of airflow from panel registers and may also have an odor. This concern may be d
  • TSB 17-0032 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some 2017 escape vehicles equipped with one touch open on the drivers window only and built on or before 29-jul-2016 may exhibit inoperative front power windows due to an open fuse 15 in the rjb. Fuse 15 in the rjb may open if the front win
  • TSB 17-0028 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine and an odometer reading 16,000 km (10,000 miles) or above may exhibit low coolant, white exhaust smoke and may also exh
  • TSB 17-0027 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some 2015-2017 escape vehicles equipped with emtc and built on or before 8-apr-2016 may exhibit incorrect air distribution from the instrument panel registers when panel mode is selected on the heater ventilation air conditioning (hvac) con
  • SSM 46170 - EQUIPMENT: 2013-2017 escape vehicles equipped with moonroof exhibit a small vent opening position of 5 mm. This is the normal vent position for optimal nvh/windnoise qualities. When the vent is closed, the moonroof will open to the 10 mm position then
  • TSB 16-0150 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine may exhibit low coolant, white exhaust smoke and an illuminated mil if diagnostic trouble codes (dtcs) P0217, p300, p03
  • SSM 46411 - ELECTRICAL SYSTEM: Some 2017 mkc vehicles equipped with all audio systems and 2017 escape vehicles with a sony audio system built on or before 23-dec-2016 may exhibit a discharged battery. A repetitive cycling noise similar to a cd ejecting noise may also be
  • SSM 46396 - ELECTRICAL SYSTEM:STARTER ASSEMBLY: Some 2017 escape vehicles with electronic manual temperature control (emtc) and ford original accessory or fia scalable remote start systems may exhibit a concern of the last user setting of the heating ventilation and air conditioning (hva
  • SSM 46333 - EQUIPMENT: Some 2017 mkc and continental with all audio systems and 2017 escape with sony audio systems built on or before 23-dec-2016 may exhibit a discharged battery. A repetitive cycling noise similar to a cd ejecting noise may also be present. If
  • SSM 46331 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: 2017 escape vehicles equipped with power roof opening panel built on 06-jun-2016 and through 03-dec-2016 have a change to the initialization procedure for both the roof opening panel and the shield(sunshade). Refer to workshop manual, secti
  • SSM 46330 - BRAKES (PWS): Some 2016-2017 escape vehicles equipped with a 1.6l/1.5l awd or a 2.0l fwd/awd built on or before 19-nov-2016 may exhibit front brake squeal when applying the brakes. The noise most commonly occurs after the brakes have warmed up, however t
  • SSM 46312 - ELECTRICAL SYSTEM: Some 2017 escape vehicles equipped with sync connect and ordered with a ford original accessory(foa)/factory invoiced accessory (fia)remote start system may exhibit a concern that the engine cannot be remote started using the fordpass appli
  • SSM 46295 - ENGINE (PWS): To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fl
  • TSB 17-0005 - SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT: Some 2017 escape vehicles equipped with 17 inch wheels built on or before 10-october-2016 may exhibit an illuminated electric park brake warning indicator with diagnostic trouble codes (dtcs) C1034, C1A43, C2005, C2007, C2008 and/or U2002.
  • SSM 46281 - ENGINE (PWS): Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake manifold when attempting to remove the appearance cover. To redu
  • SSM 46266 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). For all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. If a conc
  • SSM 46259 - STEERING: 2017 escapes equipped with 301a technology package have the lane keeping system feature. If a customer has a steering pull or vehicle drift concern and the vehicle is equipped with the lane keeping system, ensure that the customer is aware
  • SSM 46233 - SERVICE BRAKES, AIR:ANTILOCK: Some 2017 escape vehicles equipped with 17 inch wheels built on or before 10-oct-2016 may exhibit an electric park brake warning with diagnostic trouble codes (dtcs) C1034, C1A43, C2005, C2007, C2008 and/or U2002. 4 wheel drive (4wd) vehicl
  • TSB 16-0158 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some 2015-2017 escape vehicles equipped with emtc and built on or before 8-apr-2016 may exhibit incorrect air distribution from the instrument panel registers when panel mode is selected on the heater ventilation air conditioning (hvac) con
  • SSM 46011 - EQUIPMENT: Some 2015-2017 focus/c-max/escape vehicles equipped with one touch up feature. The 2016-2017 workshop manual section 501-11 was updated 8/2016 with revised diagnostics, the 2015 wsm updates will follow later. Refer to the 2016-2017 wsm revi
  • SSM 45968 - ELECTRICAL SYSTEM: Some 2016 escape/mkc/fiesta/f150/expedition/navigator/mustang /transit/focus/c-max/mkx/taurus/mks/flex/mkt/edge and 2017 escape/explorer/mkc/fusion and mkz vehicles equipped with sync 3 might exhibit a blank screen or other various sync sym
  • SSM 45962 - SUSPENSION: 2017 escape vehicles equipped with ldws can require ipma camera alignment for multiple reasons as referenced in workshop manual (wsm) section, 419-07. Some of the reasons would include windshield replacement, suspension repair, alignment or
  • TSB16-0107 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Some 2017 escape vehicles equipped with a 1.5l or 2.0l engine and the auto start stop system, built on or before 5/18/2016, may exhibit false dtc P1935(brake switch/sensor signal) and/or P061E(internal control module brake signal performanc
  • 16B31 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Customer satisfaction program 16b31: certain 2017 model year escape vehicles equipped with a 1.5l engine - powertrain control module reprogramming
  • SSM 45942 - ENGINE (PWS): Some 2017 escape vehicles equipped with a 1.5l gtdi engine may exhibit a timing belt saw or chirp type noise at idle while the vehicle is in transport mode. The noise is noticeable because of an elevated idle speed while the vehicle is in t
  • SSM 45926 - POWER TRAIN: 2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (awd) may exhibit a leaking passenger side power transfer unit
  • SSM 45918 - EQUIPMENT: Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. Applink maybe inoperative, or the system may perform random reboots du
  • SSM 45917 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in circles on the navigation screen or a spinning compass on n
  • SSM 46110 - UNKNOWN OR OTHER: No description available
  • SSM 46132 - BRAKES (PWS): Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the
  • SSM 45893 - ELECTRICAL SYSTEM: 2017 escape - emtc - ford original accessory/factory invoiced accessory (fia) remote start - unable to enable hvac module settings during kit installation
  • SSM 45892 - BRAKES (PWS): 2016-2017 escape - front brake squeal while braking
  • SSM 46158 - EQUIPMENT: The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). For all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. If a conc
  • SSM 46157 - VISIBILITY:WINDSHIELD: All 2013-2017 escape vehicles exhibit a frayed/cut short appearance at the front edge of the headliner near the windshield. This is a normal characteristic of the headliner and no repairs should be attempted.
  • SSM 46154 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Some 2016-2017 escape vehicles equipped with sirius satellite radio built on or before 8/21/2106 may exhibit an intermittent concern where the audio cuts out and the radio displays a no signal message while driving in open sky conditions in
  • SSM 46153 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. Recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr
  • SSM 46151 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Some 2016-2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. Siriusxm traffic is only avai
  • SSM 46132 - BRAKES (PWS): Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the
  • TSB 16-0142 - EQUIPMENT: Some 2017 escape vehicles may exhibit a vibration at highway speeds above 80 km/h (50 mph) which may be attributed to short term flat spotting in the tires. Follow the service procedure steps to correct the condition.
  • SSM-45868 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: 2016-2017 escape/mkc - lack of a/c cooling during pdi check
  • SSM-45838 - STRUCTURE:BODY:HATCHBACK/LIFTGATE: Inoperative hands-free liftgate after addition of trailer hitch
  • SSM-45810 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: A/c compressor lockup - vehicles in storage or used infrequently
  • SSM-45809 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Sync 3 accessory protocol interface module (apim) dtcs U3000 or B108E or U1A00
  • SSM-45806 - EQUIPMENT: Sirius satellite radio - audio cuts out/no signal
  • SSM-45797 - STRUCTURE:FRAME AND MEMBERS: Drive minimum 15 miles before diagnosing tire vibrations
  • TSB-16-0086 - ELECTRICAL SYSTEM:SOFTWARE: Some 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine and built on or before 5/11/2016 may exhibit diagnostic trouble code (dtc) P164C stored in the powertrain control module (pcm) memory with a
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210705

Upon parking the vehicle in my driveway, the vehicle would not turn off after turning off he ignition and removing the key. All the dash lights were on as the would be normally and the engine remained running. Tired everything including in and out of gear, driving, turned key on and off several times, tired both keys. Googled and seen there had been similar issues with earlier models that resulted in a recall, but this is a 2017. Found some online suggestions and after an hour figured out where the fuel pump fuse was and removed it and the engine stopped. The dash still stayed lit up and had a warning to get engine serviced. Put key in ignition and turned to run not start position and vehicle cranked and tried to start. Could not get dash console to power down or look the doors, the horn would beep twice every time i tried to lock the doors. Ended up disconnecting the battery to kill the power to everything. Plan to take it to ford today if i can get it started again.

NoNoN NoneNone20210626

I had left my home about 4 arrived at mall 4:30 all was great a usual day. I push button start my suv out of nowhere all these panel warnings appeared. Engine sign, hill assistance not available, air conditioner stop working, 4 wheel fault, etc.,pictures below

NoNoN NoneNone20210626

I was driving along, approaching an intersection, and suddenly my car had no gears! The rpm's went sky high when i pressed on the gas but i had no drive. Thankfully i was able to coast to a turning lane and into a parking lot without incident. There had been no warning lights or funny noises and this was completely unexpected and could have caused an accident! I had to call a tow truck and the ford dealer that i took it to is now telling me the transmission needs replaced and that this is a common problem with this vehicle! And this is only 4 months after they replaced the engine that was bad! Shame on ford for not recalling this vehicle!

NoNoN NoneNone20210621

Purchased 2017 ford escape suv preowned with 56,948 miles. Decided on the 2.0 engine due to the many issues with the 1.6 engine. Drove for seven months and only 6,000 miles. Engine light came on, immediately took the car to an auto mechanic who performed a diagnostic test. The engine was mixing antifreeze in the oil which will lead to a catastrophe engine failure creating a dangerous safety incident. The mechanic informed us that the ford escapes have been having ongoing issues with the engines and is currently in a recall program and recommended we take it to a local ford dealer. The ford dealer diagnosis matched the auto mechanic, acknowledged the antifreeze was mixing and recommended they replace the engine. They also acknowledged ford was doing a recall to replace engines for a similar problem but not on the vehicle with our vin number. I'm a first-time car buyer who spent $21k on a car, drove it for 6,000 miles, there’s clearly a defect in the engine, the ford dealership quoted a $8,500 engine replacement but said their hands are tied since our vin is not on the recall list. Car is sitting at the dealership as we sort through this mess.

NoNoN NoneNone20210618

The contact owns a 2017 ford escape. The contact stated while driving 35 mph, the driver’s side run-flat tire loss air. As the contact pulled over and attempted to change the tire, he discovered that the lug nuts were deformed and could not be removed with the lug wrench. The contact's wife called the manufacturer however, the manufacturer offered no assistance. Two fellow motorists were able to assist the contact and the tire was replaced. The contact had the lug nuts replaced. The contact wrote a letter to the manufacturer however, there was no response from the manufacturer. The vehicle was repaired. The failure mileage was approximately 70,000.

NoNoY NoneNone20210607

The contact owns a 2017 ford escape. The contact stated while driving approximately 75 mph, the engine started to overheat. The "engine overheating" warning message was displayed. The vehicle was not diagnosed nor repaired. The vehicle was towed to the contact’s place of employment. The manufacturer was informed of the failure and suggested that the vehicle be taken to an authorized dealer for assistance. The failure mileage was approximately 89,513.

NoNoN NoneNone20210606

My car is losing water and the 2.0 ecoboost has a habit of catching fire. Mine is still driveable but very dangerous. The car has 125000 miles in it and is 4 years old and ford has basically told me tough luck. The dealer verified the problem which is a very common issue with the 2.0 ecoboost.

NoNoN NoneNone20210605

In january 2021 it began with the check engine light coming on. The #2 spark plug and ignition coil were replaced by local mechanic. About a month later the check engine light came on again. Again there was an issue with the #2 spark plug. It was fixed. Another few weeks goes by and the light comes on again. I take it in and the check engine light goes off just before i drive it there. We decide to wait for it to come on again. Each time i got the sense from my mechanic that this was slightly unusual. June 2, 2021 on a cool evening, i notice the heater isn’t working. The next day the check engine light comes on. On june 5th i get a warning light that says my vehicle is overheating and to pull over to a safe spot. My kids and i pull over to a parking lot and i have to have it towed to my mechanic. Today, june 11th, the mechanic finally has a chance to look at it and discovers that coolant is leaking into the engine. He uses a borescope to show me the coolant in the engine. He then pulls technical service bulletin 19-2346 which indicates that the exact symptoms my vehicle is having has been know since at least december 2019! The result is that i need a new engine. It has just over 100,000 miles on it. The vehicle isn’t even paid for and i have to replace the engine! Other than the check engine light, there were no warnings that the coolant was low. When the check engine light came on, i did occasionally have white smoke and it chugged when running like there was a blockage. Why on an issue as serious and as expensive as this has ford not issued a recall of this engine? If i get it replaced, will the engine installed have been re-engineered to have fixed the problem? If the company has known about this issue for this long, i should have been notified of the potential problem.

NoNoN NoneNone20210602

On may 30, i received the engine service light that remained on constantly. I contacted ford chat since i was 300 miles from home, determined it was safe to drive home since car ran fine with no vibration or gas smell. Took to dealer on june 1. Car only has about 53k miles. June 1: dealer said a plug, wire, and distributer coil were bad, replaced it, but during test drive the car shook so badly, they recommended it not be driven and was not safe and should remain in shop. This may be an unnecessary repair costing $549 (attached), but only document received to date. June 2: tech determined must be bad fuel injection system. Parts must be order. June 7: injectors replaced. Car started and car shook so badly that the tech and dealer refused to even take it out of the shop and said it would be a danger to take out on the road. More troubleshooting would be needed since they did not know what the issue was. June 8: still unsure, but believe a total engine replacement may be needed but until further consultation with other experts and troubleshooting occurs, they will not give me a diagnosis. They continue to assert that engine issue does make the car unsafe for highway use.

Read and Submit Vehicle Complaints -- 67+ complaints filed
Common OBD-II Error Codes
  • P0011 [5] "A" Camshaft Position - Timing Over-Advanced or System Performance (Bank 1)
  • P0012 [5] "A" Camshaft Position - Timing Over-Retarded (Bank 1)
  • P0014 [5] "B" Camshaft Position - Timing Over-Advanced or System Performance (Bank 1)
  • P0015 [5] "B" Camshaft Position -Timing Over-Retarded (Bank 1)
  • P0016 [5] Crankshaft Position - Camshaft Position Correlation (Bank 1 Sensor A)
  • P0017 [5] Crankshaft Position - Camshaft Position Correlation (Bank 1 Sensor B)
  • P0018 [5] Crankshaft Position - Camshaft Position Correlation (Bank 2 Sensor A)
  • P0019 [5] Crankshaft Position - Camshaft Position Correlation (Bank 2 Sensor B)
  • P0021 [5] "A" Camshaft Position - Timing Over-Advanced or System Performance (Bank 2)
  • P0022 [5] "A" Camshaft Position - Timing Over-Retarded (Bank 2)
  • P0024 [5] "B" Camshaft Position - Timing Over-Advanced or System Performance (Bank 2)
  • P0025 [5] "B" Camshaft Position - Timing Over-Retarded (Bank 2)
  • P0034 [4] Turbo Charger Bypass Valve Control Circuit Low
  • P0645 [4] A/C Clutch Relay Control Circuit
  • P0480 [4] Cooling Fan I Control Circuit Malfunction
  • P0481 [4] Cooling Fan 2 Control Circuit Malfunction
  • P023A [4] Charge Air Cooler Coolant Pump Control Circuit Open
  • P0245 [4] Turbocharger Wastegate Solenoid A Low
  • P0260 [3] Injection Pump Fuel Metering Control "B" Intermittent (Cam/Rotor/Injector)
  • P06A0 [5] Variable A/C Compressor Control Circuit
  • P2681 [3] Engine Coolant Bypass Valve Control Circuit/Open
  • P06DB [4] Engine oil pressure control – circuit low
  • P188D [3] P188D
  • P04DB [6] Crankcase breather system disconnected
  • P051B [5] Crankcase Pressure Sensor Circuit Range/Performance
  • U0198 [1] Lost Communication With Telematic Control Module
  • P04F0 [1] P04F0
  • P144C [3] P144C
  • P1594 [3] P1594
  • P1935 [2] P1935
  • P061E [2] Internal Control Module Brake Signal Performance
  • U0140 [3] Lost Communication With Body Control Module
  • U0164 [3] Lost Communication With HVAC Control Module
  • U2100 [3] Controller Area Network (CAN) Bus Communication
  • P0300 [2] Random/Multiple Cylinder Misfire Detected
  • P0301 [1] Cylinder 1 Misfire Detected
  • P0302 [1] Cylinder 2 Misfire Detected
  • P0303 [1] Cylinder 3 Misfire Detected
  • P0304 [1] Cylinder 4 Misfire Detected
  • P0316 [2] Misfire Detected On Startup (First 1000 Revolutions)
  • P0351 [1] Ignition Coil A Primary/Secondary Circuit Malfunction
  • P0352 [1] Ignition Coil B Primary/Secondary Circuit Malfunction
  • P0353 [1] Ignition Coil C Primary/Secondary Circuit Malfunction
  • P0354 [1] Ignition Coil D Primary/Secondary Circuit Malfunction
  • P161A [1] P161A
  • P0455 [2] Evaporative Emission Control System Leak Detected (gross leak)
  • P0217 [2] Engine Overtemp Condition
  • P0234 [1] Engine Turbocharger/Supercharger Overboost Condition
  • U0104 [1] Lost Communication With Cruise Control Module
  • P0456 [1] Evaporative Emissions System Small Leak Detected
  • P1450 [1] Purge Flow Sensor Circuit High Input
  • U2002 [3] Audio Bezel is Not Responding
  • C1034 [3] C1034
  • C2005 [3] C2005
  • C2007 [3] C2007
  • C2008 [3] C2008
  • C1A43 [3] C1A43
  • U3000 [1] Control Module
  • B108E [1] B108E
  • U1A00 [1] U1A00
  • P164C [2] P164C
  • P06E9 [1] P06E9
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
1FMCU0GD9HUA806212017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU0GD6HUA051502017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU0GD8HUA599682017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU9G92HUB110002017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU9G99HUE154112017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU9G91HUD417392017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU9GD7HUD260982017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU0F72HUD486322017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU9J99HUE797162017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU0G93HUA662392017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU9J92HUE979752017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU0GD4HUA254592017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU0GDXHUA853602017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU0GD1HUA091062017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU0GD8HUC537552017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU9GD4HUB627622017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU9JDXHUD073272017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU9GD3HUA002822017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU9J92HUF093952017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU9GD1HUB549122017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU0J99HUB903942017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU9GD5HUC647202017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU9JD2HUC778992017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)
1FMCU0F77HUD842522017EscapeLOUISVILLE KENTUCKY, UNITED STATES (USA)

Nearby VIN Numbers: 1FMCU0GD5JUB61797 | 1FMCU0GD1HUA79169 | 1FMCU0GD5JUC17950 | 1FMCU0GD6KUB14134 |

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