2016 Hyundai GENESISHyundai Genesis 2016

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 251188 [USA]: An engine compartment fire while parked or driving can increase the risk of injury.
    Hyundai motor america (hyundai) is recalling certain 2015-2016 genesis, 2017-2019 genesis g80, genesis g90, and 2019 genesis g70 vehicles. Water may enter the starter solenoid and cause an electrical short, which can result in an engine compartment fire while parked or driving.
    owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a remedy relay kit in the engine junction box, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed april 3, 2024. A second notice will be sent once the final remedy is available anticipated july 2024. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 254(h) and 018g(g).
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 214114 [USA]: An electrical short circuit inside the abs module could cause an engine compartment fire while parked or driving.
    Hyundai motor america (hyundai) is recalling certain 2015-2016 genesis and 2017-2020 genesis g80 vehicles. The anti-lock brake system (abs) module could malfunction and short circuit.
    owners are advised to park outside and away from structures until the remedy is complete. Hyundai will notify owners, and dealers will replace the abs module fuse, free of charge. Owner notification letters were mailed july 6, 2021. Owners can contact hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 201 and 006g.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 148168 [USA]: A detached driver's air bag increases the risk of injury in the event of a crash.
    Hyundai motor america (hyundai) is recalling certain 2016 genesis coupe vehicles. The mounting bolts securing the driver-side frontal air bag may have been insufficiently tightened, potentially causing the air bag to detach from the steering wheel.
    hyundai will notify owners, and dealers will inspect the mounting bolts and retighten them as necessary, free of charge. The recall began june 22, 2020. Owners may contact hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 192.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 122226 [USA]: If the parking brake indicator is not illuminated when the parking brake is applied, the driver may operate the vehicle with the parking brake partially engaged, increasing the risk of a crash.
    Hyundai motor america (hyundai) is recalling certain 2015-2016 sonata and genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
    hyundai will notify owners, and dealers will replace the parking brake switch, free of charge. The recall began on august 4, 2017. Owners may contact hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 164.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 122244 [USA]: In the event of a crash necessitating deployment of the passenger frontal air bag, the disconnected ocs would, by default, cause the first stage, and only the first stage, of the air bag to deploy, whether there is a child seat in the front seat and the bag should not deploy or if the crash is severe and both stages should deploy. either scenario increases the risk of injury to the front seat occupant.
    Hyundai motor america (hyundai) is recalling certain model year 2010-2016 genesis coupe vehicles manufactured december 12, 2008, to june 11, 2016. The electrical harness connector for the front passenger seat occupant classification system (ocs) may dislodge when the seat is moved.
    hyundai will notify owners, and dealers will secure the ocs connector to prevent it from disconnecting, free of charge. Parts are not currently available and a second letter will be sent to owners when parts are available. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 151.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall R/2021/219 [UK]: The abs control unit printed circuit board could experience an electrical short under specific conditions
    The abs control unit printed circuit board (pcb) could experience an electrical short under specific conditions.
    the hecu (abs/esc) control unit fuses will be reworked.

  • Recall 2021133 [Canada]: Brakes
    Issue: on certain vehicles, a problem in the control module for the antilock brake system (abs) could cause it to short circuit. Safety risk: a short circuit could create a fire risk. Corrective actions: hyundai will notify owners by mail and advise you to take your vehicle to a dealer to replace fuse for the abs module. Hyundai recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.

  • Recall 2017300 [Canada]: Brakes
    On certain vehicles equipped with a manual parking brake, the electrical switch which illuminates the parking brake warning light in the instrument cluster could become corroded. This could result in the parking brake warning light intermittently not illuminating when the parking brake is applied. A failure of the parking brake indicator to illuminate when the parking brake is applied can result in a driver misapplication of the parking brake, which may cause the following conditions: effect on vehicle acceleration, parking brake noise and/or parking brake “drag” and smoke and/or smell from driving with the applied parking brake. Correction: dealers will replace the parking brake switch with a switch that revised contact material.

  • Recall 2020192 [Canada]: Airbag
    Issue: on certain cars, the bolts that attach the driver-front airbag may not be tightened correctly. As a result, the airbag could become loose. If you continue to operate the vehicle with a loose airbag, it may detach from the steering wheel. Safety risk: an airbag that is loose or detaches from the steering wheel could create an increased risk of injury in a crash. Corrective actions: hyundai will notify owners by mail and instruct you to take your car to a dealer to inspect the driver-front airbag mounting bolts and tighten them, if necessary.

  • Recall 2016508 [Canada]: Airbag
    On certain vehicles, objects or debris located under the front passenger seat could contact the electrical connector of the occupant classification system (ocs) and disconnect the connector if the seat is moved. This would disable the ocs and illuminate the instrument cluster air bag warning lamp. If the ocs is disabled, the first stage front passenger airbag would deploy in a frontal collision, regardless of the weight and size of the front passenger seat occupant. If the seat were to be occupied by a child seat or small statured occupant, it could increase the risk of injury. Additionally, this condition could cause the second stage of the frontal passenger airbag to fail to deploy during a crash, which could increase the risk of injury to the front passenger seat occupant. Correction: dealers will secure the ocs connector to prevent it from being disconnected.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 24-AT-002H - POWER TRAIN: This tsb provides a procedure to diagnose and replace, if necessary, an automatic transmission with incorrect ratio dtc (transmission clutch slip in gear above limit) listed on page 2.
  • 24-BD-001H - VISIBILITY: This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming
  • 24-FL-001G - FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY: This bulletin outlines the basic components of the bg fuel test kit and the procedure to test the quality of the fuel during vehicle diagnosis. Poor fuel quality may lead to cold engine startability issues, hesitation at idle or during acc
  • 23-EM-005H - ENGINE AND ENGINE COOLING: This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
  • 23-01-037H - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Certain 15-16my hyundai genesis (dh) vehicles may exceed evaporative emissions standards due to onboard refueling vapor recovery (orvr) system. To correct this symptom, an auxiliary canister assembly between the canister and canister close
  • 23-01-037H - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Certain 2015-2016my hyundai genesis (dh) vehicles may exceed evaporative emissions standards due to onboard refueling vapor recovery (orvr) system. To correct this symptom, install an auxiliary canister assembly between the canister and can
  • 23-BD-007H - STRUCTURE:BODY: Hyundai applies a paint protection film (ppf) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can becom
  • 23-01-014H-4 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993) in response to an increase in thefts of certain hyundai vehicles not equipped with engine immobilizers targeted through social media. In november 2
  • 23-01-034H - STRUCTURE: In certain areas, a vehiclea??S underbody may exhibit corrosion due to road-salt usage. As a preventative measure, a cavity wax coating is applied to the internal surfaces of underbody components and an undercoating spray is applied to exte
  • 23-01-034H - STRUCTURE: In some areas, a vehiclea??S underbody may exhibit corrosion due to road salt usage. As a preventative measure, cavity wax coating is applied to the internal surfaces of underbody components, and an undercoating spray is applied to the bott
  • 23-BD-002H - VISIBILITY: This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. This tsb illustrates the various causes of condensation inside th
  • 22-GI-006G - EQUIPMENT:OTHER:LABELS: Effective june 2, 2008, federal motor vehicle safety standard 110 (fmvss 110) sets a threshold for correcting load capacity information indicated on tire placards when the vehicle weight has been increased before retail sale. This limit
  • 22-GI-006H - TIRES: Effective june 2, 2008, federal motor vehicle safety standard 110 (fmvss 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale
  • 22-EM-010H - ENGINE AND ENGINE COOLING: Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.
  • 21-AT-018H - POWER TRAIN: This bulletin describes the procedure to replace the 35r and 4&od solenoids for a shift flare and/or harsh shift during the 2~3, 3~4 or 4~5 upshift.
  • 21-FL-003H - FUEL SYSTEM, GASOLINE: This tsb provides consolidated diagnosis and repair information, currently in the shop manual, to address dtc U0109 / U010900 related to a communication error with the fuel pump control module (fpcm).
  • 21-EM-004H - ENGINE AND ENGINE COOLING: This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the bearing clearance test inspection requirements to determine next required steps
  • 21-BR-002H - BRAKES (PWS): This bulletin provides best practice recommendations when performing brake service procedures.
  • 21-EM-003H - ENGINE AND ENGINE COOLING: This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.
  • 20-BR-002H - BRAKES (PWS): This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.
  • 20-SS-004H - WHEELS: This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the ⿿tire balance data sheet⿝ must be fully completed including imbalance and road for
  • 20-DS-002H - EQUIPMENT: The bulletin describes the procedure to measure and set propeller shaft angles to optimize driveline vibration performance on certain 2015-2016my 3.8l awd g80 (dh) vehicles.
  • 20-BE-009H-1 - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides the warranty extension, service procedure to replace the left side of the multifunction switch assembly, and perform a software update. Certain vehicles may exhibit intermittent headlight flickering while driving with
  • 20-BD-014H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. The tsb illustrates the various causes of condensation inside the la
  • Warranty Extensi - EXTERIOR LIGHTING:HEADLIGHTS:SWITCH: Hyundai is extending the multifunction switch assembly warranty to 15 years with unlimited miles from the date of original retail delivery or date of first use (whichever occurs first). A service procedure is provided to replace the multifu
  • 20-BE-009H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides the warranty extension and service procedure to replace the multifunction switch assembly. Certain vehicles may exhibit intermittent headlight flickering while driving with the light switch on auto light mode. Hyunda
  • 20-BE-008H - ELECTRICAL SYSTEM:SOFTWARE: This bulletin provides information for new software to update the navigation and display audio system to include the apple carplay and android auto feature. This bulletin describes how to transfer the update software to a storage drive (usb
  • 20-SS-002H(1) - WHEELS: This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to maximize tire life and performance.
  • 20-BD-007H-1 - EQUIPMENT: This bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using recommended safe chemical products.
  • 20-BE-007H - STRUCTURE:BODY:TRUNK LID : On certain 2015-2016 genesis (dh) vehicles, the trunk harness may be damaged due to tension against the trunk lid arm. This bulletin provides the procedure to inspect, repair when necessary, and reroute the wire harness.
  • 20-EE-003H - EQUIPMENT: This bulletin provides information on identifying dealer stock vehicles with either: ⿢ a battery soc alert - low battery state of charge (soc) at or below 50%. ⿢ a 30 day alert - vehicle has not started and reported an soc in 30 days.
  • 20-AT-016H - EQUIPMENT ADAPTIVE/MOBILITY: The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both oem (new) and remanufactured automatic transmissions:
  • 20-BD-009H - SEATS: Some vehicles may experience seat noise and/or possible wobble movement from the seat bottom when the vehicle is turning. This bulletin describes the procedure to install an e-ring clip to the tilt pipe housing on the front seat.
  • 20-BD-007H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin describes the general guidelines to disinfect and protect vehicle interior surfaces using certain safe chemical products.
  • 20-BD-003H(2) - EQUIPMENT ADAPTIVE/MOBILITY: Certain 2015-2016 genesis (dh) vehicles may have a condition where the seat backboard comes loose. This bulletin describes the procedure to replace the seat backboard clip.
  • 20-SS-001H - SUSPENSION: This bulletin describes the requirements for all wheel alignment and/or vehicle tracking claims and best practices when diagnosing and conducting alignment-related repairs for all models and model years.
  • 20-BE-001H - ELECTRICAL SYSTEM: This bulletin provides guidelines to inspect the usb, head unit, and multi-box for common connection conditions. 2. This bulletin presents guidelines to inspect for common android auto and apple carplay connection conditions. 3. This bullet
  • 19-AT-021H-1 - EQUIPMENT: If you are servicing a vehicle with a transmission slipping concern, follow the service procedure shown below and perform a stall test. This tsb provides a procedure to test each clutch in the transmission. If the vehicle fails the stall te
  • 19-BD-001H-1 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: This bulletin provides instruction detailing the repair of a panoramic sunroof exhibiting the following condition(s): ? Creaking noise ? Inoperative slide
  • 19-BE-011H-1 - BACK OVER PREVENTION: The blind spot detection (bsd) or blind-spot collision warning (bcw) is a system that measures the speed of and distance from the following vehicles by using two magnetic wave radar sensors attached in the rear bumper. The bsd/bcw detects v
  • 19-BE-015H-1 - EQUIPMENT:ELECTRICAL: This bulletin contains information regarding the clock display on certain navigation (avn 4.0) head units. This procedure is specifically for the clock date and time not displaying which started appearing around august 17, 2019. Other simil
  • 19-BD-004H-1 - SEATS:BARRIERS: Certain 2015-2016 genesis (dh) vehicles may have a condition where the seat backboard comes loose. This bulletin describes the procedure to replace the seat backboard clip.
  • 19-EM-001H - ENGINE (PWS): This bulletin provides information regarding the changes in the timing chain and the crankshaft sprockets on certain azera (hg), santa fe/santa fe xl (nc), genesis (bh/dh), genesis coupe (bk), and g90 (hi) vehicles equipped with lambda 3.3l
  • 19-BD-007H - VISIBILITY:SUN/MOON ROOF ASSEMBLY: The warranty coverage for the panoramic sunroof moving glass has been extended to 10 years or 120,000 miles from the date of original retail delivery or date of first use, whichever occurs first, and is valid for original and subsequent own
  • 19-BE-015H-1 - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin contains information regarding the clock display on certain navigation (avn 4.0) head units. This procedure is specifically for the clock date and time not displaying which started appearing around august 17, 2019. Other simil
  • 19-GI-006H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides instruction detailing the proper methodology for scanning and uploading captured gds data files to the techline repository. Compliance with this bulletin ensures that the gds data files are correctly transferred and m
  • 19-BD-004H-1 - SEATS: Certain 2015-2016 genesis (dh) vehicles may have a condition where the seat backboard comes loose. This bulletin describes the procedure to replace the seat backboard clip.
  • 19-EM-001H - POWER TRAIN: This bulletin provides information regarding the changes in the timing chain and the crankshaft sprockets on certain azera (hg), santa fe/santa fe xl (nc), genesis (bh/dh), genesis coupe (bk), and g90 (hi) vehicles equipped with lambda 3.3l
  • 19-BD-007H - STRUCTURE: The warranty coverage for the panoramic sunroof moving glass has been extended to 10 years or 120,000 miles from the date of original retail delivery or date of first use, whichever occurs first, and is valid for original and subsequent own
  • 19-BD-004H - SEATS:BARRIERS: This bulletin describes the procedure to replace the seat backboard clip. Some vehicles may experience the seat backboard coming loose.
  • 19-FL-005H - ENGINE (PWS): When servicing a genesis (dh) with a ?Check engine light? And any of the following dtcs listed below are found stored, replace the throttle body.
  • 19-AT-014H - POWER TRAIN: This bulletin provides a procedure to diagnose an 8-speed automatic transaxle with a harsh and/or delayed shift using gds.
  • 19-BE-010H - ELECTRICAL SYSTEM: This bulletin provides information related to clearing all diagnostic codes for vehicles equipped with the blue link system (gen 1).
  • 19-AT-011H - POWER TRAIN:AUTOMATIC TRANSMISSION: The procedure describes the procedure to check the atf level for 8-speed rear-wheel-drive vehicles.
  • 19-AT-008H - ENGINE (PWS): When servicing a vehicle with a ?Check engine light? And any of the dtcs listed below, follow the service procedure and replace the related solenoid and e-module.
  • 19-FL-003H - ELECTRICAL SYSTEM: This bulletin provides the procedure to write the vehicle identification number (vin) during the replacement of the engine control module (ecm) or powertrain control module (pcm). Once the vin has been programmed to the ecm/pcm, it cannot b
  • 19-AT-007H - EQUIPMENT: This bulletin provides a procedure to transfer oil pressure data to the tcu using gds mobile. This procedure is necessary to reduce the tcu learning time and improve the shift quality.
  • 19-BE-004H - VISIBILITY:REARVIEW MIRRORS/DEVICES: This bulletin provides information on the serviceable parts for the outside mirror assembly. When diagnosing and repairing the outside mirror, do not replace the entire assembly. Refer to page 2 of this tsb for replacement of individual par
  • 19-AT-005H - ENGINE (PWS): If you are servicing a vehicle with a ?Check engine light? And any of the dtcs listed below, follow the service procedure and replace the e-module.
  • 19-BD-001H - VISIBILITY:SUN/MOON ROOF ASSEMBLY: This bulletin provides the procedure to repair the panoramic sunroof creaking noise originating from the panoramic moving glass assembly.
  • 5NP-C7T6R-02 - ELECTRICAL SYSTEM: Some hyundai genesis vehicles may experience a haptic steering warning light with dtc code B247100 ? Vibration motor fault code set. This bulletin provides service information and the procedure to replace the haptic controller.
  • 5NP-Z3J5R-01 - POWER TRAIN: This bulletin provides the procedure to replace the automatic transmission fluid (atf) warmer connector on some vehicles which may exhibit a coolant leak between the atf connector and engine side heater pipe.
  • 5NP-X9G4F-09 - EQUIPMENT: This bulletin describes the proper steps to identify and correct a symptom with a "subscription updated" or "loading" pop-up message shown (intermittently) after every head unit boot up.
  • 5NP-Q3Q2Y-05 - EQUIPMENT: This bulletin describes the procedure to repair a condition with the radio changing bands/switching modes between am>fm>sxm (intermittently) on its own.
  • 5NP-G8S6L-01 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This bulletin describes the procedure to determine if the vehicle's navigation unit needs to be replaced as a result of the inability to set the clock or view it on the top of the screen.
  • 5NP-D4W9L-01 - SEATS: This bulletin describes the procedure to replace the front seat cushion tilt pipe housing. If wobble, and/or noise occurs from the front seat track assembly, it is recommended to replace the front seat cushion tilt pipe housings with new on
  • 5NP-R8V5K-12 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This bulletin describes the procedure to variant code the genesis sedan (dh) navigation system. If the variant coding procedure is not performed after the navigation unit is replaced and vehicle is in the reverse gear, a black/blank screen,
  • 5NP-M2B8E-12 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This bulletin describes the procedure to variant code the genesis sedan (dh) navigation system. If the variant coding procedure is not performed after the navigation unit is replaced and vehicle is in the reverse gear, a black/blank screen,
  • 5NP-H3D9Z-03 - POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES: The following vehicles are equipped with an 8-speed automatic transmission. The atf level can be checked by the procedure shown below.
  • 5NP-D2Y6N-12 - POWER TRAIN:AUTOMATIC TRANSMISSION: "update the warranty information. Description: do not replace the transmission for the dtc listed below. Instead, follow the repair procedure and replace the e-module."
  • 5NP-W7J6Y-11 - POWER TRAIN:AUTOMATIC TRANSMISSION: "automatic transmission solenoid & sensor replacement for dtc P0741, P0743, P0748, P0753, P0758, P075A, P0763, P0768, P0773, P2709 & P0841"
  • 5NP-J4N8R-01 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Do not replace the transmission for the dtc listed. Instead, follow the repair procedure and replace the e-module.
  • 5NP-P4Q3W-11 - AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE: The hyundai genesis coupe is equipped with an occupant classification system (ocs) to determine if the front passenger seat is occupied, and if so, detect the presence of a child restraint system or small statured occupant. In certain cases
  • 5NP-Q9X6P-10 - POWER TRAIN:AUTOMATIC TRANSMISSION: This bulletin provides a procedure to transfer pressure data to the tcm using gds mobile. This procedure is necessary to reduce the tcm learning time and improve the shift quality.
  • 5NP-B6E2P-10 - POWER TRAIN:AXLE ASSEMBLY: "the pcm or tcm contains logic to adjust solenoid duty and line pressure as needed to compensate for normal clutch wear over the life of the transaxle. This bulletin provides the procedures necessary to reset (erase) and relearn the pcm/tcm
  • 5NP-F9E3D-09 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): "this bulletin describes steps to activate applicable vehicles with navigation or display audio radios that have been de-activated for the following reasons: h a customer who initially waives blue link enrollment, and then decides to enro
  • 5NP-B3N9F-09 - ELECTRICAL SYSTEM:SOFTWARE: This bulletin provides information for new software to update the navigation and display audio system to include the apple carplay and android auto feature. This bulletin describes how to transfer the update software to a storage drive (usb
  • 5NP-M5P8Y-07 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This tsb provides intruction on updating the navigation/audio system to include apple carplay and android auto features.
Known Recall Investigations
  • Hyundai and kia abs module fires investigation as of 20231117

    The office of defects investigation (odi) has received eight hyundai motor america (hyundai) and eight kia america, inc. (kia) part 573 recall reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (abs) modules or hydraulic electronic control units (hecu) manufactured by the equipment supplier mando. The part 573 recall reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by mando. Safety recalls included in this audit query (aq) review include: hyundai recalls 20v-520, 20v-543, 21v-161, 21v-160, 21v-303, 22v-056, 22v-810, and 23v-651. Kia recalls 16v-815, 20v-518, 20v-519, 21v-137, 21v-331, 22v-051, 22v-800, and 23v-652 the purpose of this aq is to evaluate the timeliness and scoping of hyundai and kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • U0109 [1] Lost Communication With Fuel Pump Control Module
  • B2471 [1] Interior Fan Control Circuit Open
  • P2709 [1] Shift Solenoid F Electrical
  • P0841 [1] Transmission Fluid Pressure Sensor/Switch "A" Circuit Range/Performance
  • P0741 [1] Torque Converter Clutch Circuit Performance or Stuck Off
  • P0743 [1] Torque Converter Clutch Circuit Electrical
  • P0748 [1] Pressure Control Solenoid A Electrical
  • P0753 [1] Shift Solenoid A Electrical
  • P0758 [1] Shift Solenoid B Electrical
  • P075A [1] Shift Solenoid G Malfunction
  • P0763 [1] Shift Solenoid C Electrical
  • P0768 [1] Shift Solenoid D Electrical
  • P0773 [1] Shift Solenoid E Electrical
  • P1230 [1] Needle Lift Sensor Malfunction
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
CrashNoY 2 InjuredNone20210626

The contact owns a 2016 hyundai genesis. The contact stated that while driving at 50-55 mph, the vehicle hydroplaned and crashed into the median. The contact stated that only the front driver side door air bag deployed. The contact and his wife sustained injuries and the contact's wife was transported by ambulance to the hospital. It was unknown if there was a police report filed. The vehicle was towed to the towing yard where it was awaiting inspection from the insurance company. The dealer and manufacturer were not made aware of the failure. The failure mileage was 75,000.

NoNoN NoneNone20210513

The contact owns a 2016 hyundai genesis. The contact received notification of nhtsa campaign number: 21v160000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NoNoN NoneNone20210330

I found out there is a recall on my car from yahoo.Com, so i do smell a burning smell in my car.

NoNoN NoneNone20210329

I found out there is a recall on my car from yahoo.Com, so i do smell a burning smell in my car.

NoNoN NoneNone20210325

Lights and warring sounds go off when stationary

NoNoN NoneNone20210324

Lights and warring sounds go off when stationary

NoNoN NoneNone20201210

Passenger front door handle snapped free when attempting to open. The rear plastic retaining cap failed prematurely on a seldomly used door. The failure resulted in the door not being able to be opened from the outside. If this occurred during an emergency situation where the front passenger was incapacitated and needed rapid extraction it is probable the passenger would wind up a fatality.

NoNoN NoneNone20201209

Passenger front door handle snapped free when attempting to open. The rear plastic retaining cap failed prematurely on a seldomly used door. The failure resulted in the door not being able to be opened from the outside. If this occurred during an emergency situation where the front passenger was incapacitated and needed rapid extraction it is probable the passenger would wind up a fatality.

NoNoN NoneNone20201027

While driving during the day or night, the headlights switch on and off. This occurs when the lights are in the auto mode. The dash shows the lights go from auto to drls to off then back on. This happens randomly and is extremely dangerous when driving at night. The dealership refuses to fix the issue because they 'say' they cannot replicate. There needs to be an investigation before something tragic happens and not after something tragic happens. I have a video of this occurring but cannot upload it to the site.

NoNoN NoneNone20201026

While driving during the day or night, the headlights switch on and off. This occurs when the lights are in the auto mode. The dash shows the lights go from auto to drls to off then back on. This happens randomly and is extremely dangerous when driving at night. The dealership refuses to fix the issue because they 'say' they cannot replicate. There needs to be an investigation before something tragic happens and not after something tragic happens. I have a video of this occurring but cannot upload it to the site.

NoNoN NoneNone20201024

I was in a turn lane with the car running in park. When the light turned green, the car would not shift to drive. I was blocking traffic. I turned on my hazard lights. I then turned the engine off/on. The car then shifted to drive with a harsh jerk!. I was able to get to my destination. When leaving, my car again would not shift into drive and i noticed that the "check engine light came on. I tried stopping and starting a few times. The car would not shift to drive. It would only go in park, neutral and reverse. I had to have the car towed to my house. I will have the dealership check it on monday.

NoNoN NoneNone20201023

The shark fin cover fell off for no apparent reason. No automated car washes, no inclement weather and the screw holders (plastic) broke. Has to be a manufacturing defect. I can't find replacement cover. I was driving on a highway on a clear night.

NoNoN NoneNone20201023

I was in a turn lane with the car running in park. When the light turned green, the car would not shift to drive. I was blocking traffic. I turned on my hazard lights. I then turned the engine off/on. The car then shifted to drive with a harsh jerk!. I was able to get to my destination. When leaving, my car again would not shift into drive and i noticed that the "check engine light came on. I tried stopping and starting a few times. The car would not shift to drive. It would only go in park, neutral and reverse. I had to have the car towed to my house. I will have the dealership check it on monday.

NoNoN NoneNone20201023

The shark fin cover fell off for no apparent reason. No automated car washes, no inclement weather and the screw holders (plastic) broke. Has to be a manufacturing defect. I can't find replacement cover. I was driving on a highway on a clear night.

NoNoN NoneNone20201022

The shark fin cover fell off for no apparent reason. No automated car washes, no inclement weather and the screw holders (plastic) broke. Has to be a manufacturing defect. I can't find replacement cover. I was driving on a highway on a clear night.

NoNoN NoneNone20201009

Tip of the dip stick broke off inside of engine.

NoNoN NoneNone20201008

Tip of the dip stick broke off inside of engine.

NoNoN NoneNone20200903

Fluttering/rattling noise occurs around 25-30 mph when cruising.

NoNoN NoneNone20200902

Fluttering/rattling noise occurs around 25-30 mph when cruising.

NoNoN NoneNone20200816

While driving the other night, my headlights turned off on their own. The headlight setting was set to auto and they flickered twice before shutting all the way off. At this time i was on a dark road without streetlights. The only way to remedy immediately was to turn the headlight setting to on rather than auto. This also happened this morning as it was raining but i figured that was due to gloomy weather.

NoNoN NoneNone20200815

While driving the other night, my headlights turned off on their own. The headlight setting was set to auto and they flickered twice before shutting all the way off. At this time i was on a dark road without streetlights. The only way to remedy immediately was to turn the headlight setting to on rather than auto. This also happened this morning as it was raining but i figured that was due to gloomy weather.

CrashNoY 3 InjuredNone20200720

On 7/20/20 at 6:48 pm i was in a major accident. Taking out 60 feet of fence and rolling multiple times. Thankfull to be alive; however, the airbags never deployed. And my vin showed no recalls

CrashNoY 3 InjuredNone20200719

On 7/20/20 at 6:48 pm i was in a major accident. Taking out 60 feet of fence and rolling multiple times. Thankfull to be alive; however, the airbags never deployed. And my vin showed no recalls

NoNoN NoneNone20200625

Tl* the contact owns a 2016 hyundai genesis. The contact stated while driving approximately 50-55 mph, the abs warning light illuminated. The contact received notification of nhtsa campaign number: 21v160000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to nalley hyundai (7909 mall pkwy, lithonia, ga 30038, (770) 999-0443) however, the mechanic was unable to duplicate the failure. The dealer confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 38,000. Parts distribution disconnect. *dt

NoNoN NoneNone20200624

Tl* the contact owns a 2016 hyundai genesis. The contact stated while driving approximately 50-55 mph, the abs warning light illuminated. The contact received notification of nhtsa campaign number: 21v160000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to nalley hyundai (7909 mall pkwy, lithonia, ga 30038, (770) 999-0443) however, the mechanic was unable to duplicate the failure. The dealer confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 38,000. Parts distribution disconnect. *dt

NoNoN NoneNone20200514

2300 started my car to go get lunch (at work). I first noticed that my lights were not on (they are set to automatic) so i turned it back one and they turned on; however, the headlights would not. Also no sound when using signals. Lastly, the seat belt chime would alarm every 15 sec or so, the warning light on dash stayed on. After shutting off the car (went in store) and restarted it all seems to be good? *tr

NoNoN NoneNone20200513

2300 started my car to go get lunch (at work). I first noticed that my lights were not on (they are set to automatic) so i turned it back one and they turned on; however, the headlights would not. Also no sound when using signals. Lastly, the seat belt chime would alarm every 15 sec or so, the warning light on dash stayed on. After shutting off the car (went in store) and restarted it all seems to be good? *tr

NoNoN NoneNone20200503

This is awful, i was just driving on a sunny sunday and i heard the wind and start wondering what is causing it. Then i opened the sunroof window and pieces of glass started to fall over my head and all over my car. This is ridiculous, why hyundai is using so cheap glass that explodes when driving under normal circumstances? They need to be accountable for that and admitted they have a problem. I research online, and there's a lawsuit in which they agreed to fix it but who knows, that was in 2019. I will take it to the dealership, but the experience isn't a pleasant one.

NoNoN NoneNone20200502

This is awful, i was just driving on a sunny sunday and i heard the wind and start wondering what is causing it. Then i opened the sunroof window and pieces of glass started to fall over my head and all over my car. This is ridiculous, why hyundai is using so cheap glass that explodes when driving under normal circumstances? They need to be accountable for that and admitted they have a problem. I research online, and there's a lawsuit in which they agreed to fix it but who knows, that was in 2019. I will take it to the dealership, but the experience isn't a pleasant one.

NoNoN NoneNone20200316

When driving at night with headlights on auto, i put the turn signal on, and all lights (interior, dash, and headlights) randomly go out. This also happens randomly at night when changing lanes (using turn signal) and i must quickly turn them on manually. This specifically happens when using turn signal stalk, all lights will turn off unexpectedly. Big safety hazard for driving at night.

NoNoN NoneNone20200315

When driving at night with headlights on auto, i put the turn signal on, and all lights (interior, dash, and headlights) randomly go out. This also happens randomly at night when changing lanes (using turn signal) and i must quickly turn them on manually. This specifically happens when using turn signal stalk, all lights will turn off unexpectedly. Big safety hazard for driving at night.

NoNoN NoneNone20200106

When driving at night with headlights on auto, i put the turn signal on, and all lights (interior, dash, and headlights) randomly go out. This also happens randomly at night when changing lanes (using turn signal) and i must quickly turn them on manually. It is very frightening and has happened several times so i took it to chantilly hyundai and they could not recreate it so did nothing. This is a significant safety issue and has been reported to the nhtsa 5 times, by different people all over the country. Something has to be done.

NoNoN NoneNone20200105

When driving at night with headlights on auto, i put the turn signal on, and all lights (interior, dash, and headlights) randomly go out. This also happens randomly at night when changing lanes (using turn signal) and i must quickly turn them on manually. It is very frightening and has happened several times so i took it to chantilly hyundai and they could not recreate it so did nothing. This is a significant safety issue and has been reported to the nhtsa 5 times, by different people all over the country. Something has to be done.

NoNoN NoneNone20191010

Sometimes the car won't power on until i slam the door or go through the trunk to wiggle the battery cables. If i turn the steering wheel left it knocks the power out. Sometimes while driving when dark the headlights and go off suddenly then flash back on.

NoNoN NoneNone20190507

Automatic headlights randomly shut off and back on when driving without operation of the headlight switch

NoNoN 1 InjuredNone20190403

The first incidence occurred a few months after purchase when we noticed that an emergency warning light went off while traveling to a vacation. It then went off after a few hours so we waited until our return to report it to the dealer, sunbury motor company hyundai division in sunbury, pa. They set up an appointment and i assumed fixed the problem because this specific light never went on again. We did notice and reported that at times the beeping and lighting up of the collision warning safety feature did not work properly. This actually resulting in a small scrap directly below the sensor while parking. We made another appointment but they could not find the cause. I asked our salesperson, chris faust, if this would result in a charge on our leased vehicle and he said no it was an easy fix. We were leaving for our annual snowbird trip to florida in a few days and the lease was over shortly after we returned home so i said it wasn't that noticeable. We would not be able to take it in for repair. Chris said that it would not be a problem upon inspection and if questioned they would repair it before. I said fine. While in florida, close to the time for our trip home we were almost in an accident when a vehicle suddenly stopped in front of us while pulling out of a shopping center unto a busy street. None of the warning systems or auto braking systems worked and the result was missing the vehicle by inches along with severely jolting my wife and i. It did result in a neck injury to me which i thought was muscular and would go away but it did not. The injury was treated and is still being treated. After reading some of the safety issues with the hyundai genesis we decided not to purchase the vehicle. Both hyundai and sunbury motors were aware of the last incidence but have not acknowledged it. Our attorney recommended that we make you aware of the issue.

NoNoN 1 InjuredNone20190402

The first incidence occurred a few months after purchase when we noticed that an emergency warning light went off while traveling to a vacation. It then went off after a few hours so we waited until our return to report it to the dealer, sunbury motor company hyundai division in sunbury, pa. They set up an appointment and i assumed fixed the problem because this specific light never went on again. We did notice and reported that at times the beeping and lighting up of the collision warning safety feature did not work properly. This actually resulting in a small scrap directly below the sensor while parking. We made another appointment but they could not find the cause. I asked our salesperson, chris faust, if this would result in a charge on our leased vehicle and he said no it was an easy fix. We were leaving for our annual snowbird trip to florida in a few days and the lease was over shortly after we returned home so i said it wasn't that noticeable. We would not be able to take it in for repair. Chris said that it would not be a problem upon inspection and if questioned they would repair it before. I said fine. While in florida, close to the time for our trip home we were almost in an accident when a vehicle suddenly stopped in front of us while pulling out of a shopping center unto a busy street. None of the warning systems or auto braking systems worked and the result was missing the vehicle by inches along with severely jolting my wife and i. It did result in a neck injury to me which i thought was muscular and would go away but it did not. The injury was treated and is still being treated. After reading some of the safety issues with the hyundai genesis we decided not to purchase the vehicle. Both hyundai and sunbury motors were aware of the last incidence but have not acknowledged it. Our attorney recommended that we make you aware of the issue.

NoNoN NoneNone20181204

If i do not fill the auto with a premium blend gasoline the car will inconsistently over rev and jerk into gear if i accelerate somewhat suddenly. This response is quite odd and could cause an accident since the car kicks into gear rather hard after accelerating and then letting off the gas. The sensation is the same as experiencing a light but loud rear end collision from behind. The car is luxurious and big therefore, you wouldn't expect this type jolting from the drive train.

NoNoN NoneNone20181111

Propeller shaft assembly / drive shaft assembly. Result: dealer replaced under factory warranty in 2018 and noise no longer exists. Previously, between 15 mph and 20 mph at cruise speed and no acceleration, a loud buffeting/recoiling/cuffing noise is audible in the cabin. Sounds as though it originates under the floor boards. Heard this from the moment i purchased the vehicle new with 15 miles on the odometer until i brought it in to the dealer two years later, which, as written above, they diagnosed the source to the propeller shaft / drive shaft assembly.

NoNoN 1 InjuredNone20180419

The vehicle is was on a highway doing 70mph with no other vehicles in front or near by. The panoramic sunroof suddenly exploded sending tiny pieces of glass all over the vehicle interior. The sunroof was not hit by any debri on the road. The weather was sunny with 50f.

NoFireN NoneNone20180412

About a month before the incident, the vehicle was fully imspected in official dealership, no issues reported. A few days before the incident, the wipers started working with the engine off; i scheduled an appointment for an inspection. The vehicle was leased with about 10 months left on the lease. On april 13, 2018 after driving for 1,5-2 hours, i parked it and went to the office for 10-15 minutes; on my way back to the vehicle i heard the fire trucks coming; as i was approaching my vehicle i realized that my vehicle was on fire. The inspector reported the engine explosion due to manufacturers problem. So basically happy to be alive as nobody knows what would had happened with me and my kids in the vehicle driving on a highway; so after more than 3,5 months hyundai finncial still did not close the case although they stated that they are in the process of paying off the vehicle. Nobody ever said sorry; i call to hyundai / hyundai financial every day and all they do is they tranfer me from one department to another; the case manager assigned to our case never picks the phone, never calls back, to reach him i need to call to the supervisor and complain and only than i receive a call from him. 2 months ago he stated he would close the case the coming monday. No actions since then so far.

NoNoN NoneNone20180307

The headlights will go out intermittently while driving. It happens when the turn signal is on. It has happened the vehicle is stopped at a red light/stop sign, and when the vehicle is on the highway or sexondary roads. It is very un nerving because you dont know when it might happen. It has been in the hyundai dealership several times to be repaired but it atill has the same issue. I contacted hyundai corp about 25 days ago and they still have not scheduled the car in to be checked out. They are not taking this serious at all. It is a safety concern to us.

NoNoN NoneNone20171108

After refueling, started vehicle and noticed that auto-on headlights did not work as i had to turn them to the manual "on" setting. Next, my doors would not lock and the dash lights became extremely bright. Next, my seat belt continuously "chimed" while i was driving with it on. I also noticed that my turn signals, when activated, did not make a sound. I drove like this for about (30) minutes in the evening.

NoNoN NoneNone20171017

When you turn on the a/c the car makes a noise like there is a motorcycle in the back seat - the noise is very noticeable when you are in idle or sitting at a light -it also gets terrible gas mileage - certainly not what they advertise the car was at coconut creek hyundai for over 40 days and they changed the fuel injectors / motor mounts / fly wheel / and some fan for the ac at one point you could not sit in the car with the ac on well hyundai wanted me to pay them $3600 to get out of the lease on a lemon law deal - that in my opinion is total bs they sell me a lemon of a car and they want to charge me to get out of it well the noise did get less annoying but the other day it is back again and i just hung up on the dealership according to the service manager they see other vehicles like the genesis sedan and the new g80 having the same issue hyundai will not help me and cannot fix this vehicle is there anything the federal government can do how about a nationwide recall ??? Maybe then they will figure out what is wrong

NoNoN NoneNone20171010

The engine makes a very loud noise and the car vibrates when the ac is on. The dealer has yet to resolve the issue after 6 weeks

NoNoN NoneNone20170927

After my trip, when i drove the car the handle of the wheel did not move. Don't rotate a steering wheel caused by an outside influence. Hyundai says that an outside influence is a damage caused by rodents. If i drive the car on the highway and the steering wheel does not work. The problem makes the big accident. I think it's a serious problem of the steering wheel which should use thing that is a strong materials and design against external influences. It is necessary to investigate whether the strength of steering wheel parts is proper. I know that the company has recalled similar problems in other models.

NoNoN NoneNone20170531

After a few months of ownership (purchased new) the driver seat and arm rest are showing excessive signs of wear. After owning numerous vehicles with leather interior this is the worst i've seen is such a short time.

NoNoN NoneNone20170510

Changed lanes at 30 to 40 mph in a residential area, removed foot from gas pedal, heard engine revving high then within one to two seconds i felt and heard a hard bang and heavy push. Thought someone hit me, but no one did. Car startled me and my wife. It felt like the engine disconnected from the transmission, then reengaged, which gave the sudden outcome. This has been three weeks and no further incident. I could only imagine if this happened on a high way or at a critical point of driving. I think it can be a safety concern.

NoNoN NoneNone20170501

Tl* the contact owns a 2016 hyundai genesis. While driving, the vehicle lost power. The contact was able to maneuver the vehicle off the road onto the shoulder. The vehicle failed to accelerate when the accelerator pedal was depressed on an incline. There were no warning indicators illuminated. The vehicle was taken to a dealer (chapman hyundai scottsdale, 6601 e mcdowell rd #3, scottsdale, az 85257, 480-949-7600), but the failure could not be duplicated. The dealer informed the contact to bring the vehicle back if the failure recurred. The manufacturer was notified and the contact was provided case number: 10243115. The approximate failure mileage was 63,000. Updated 07/18/17*lj*** updated 08/30/17*lj updated 10/03/2017*js *cn *js

NoNoN NoneNone20170318

Headlights are set in 'auto' mode, but erratically/sporadically with no rhyme or reason, they will shut off, then turn on. One time i was able to record the event on my phone (available is requested). But another time they turned off then on (like i was flashing my lights) while driving. Another car was trying to enter traffic and thought i was flashing him to enter, resulting with me hard-braking to avoid hitting the entering car. This 'flashing' of lights has happened on more than one occasion, but i can't duplicate on demand (which is why the hyundai dealer is stating they can't do anything about it. This is a driving safety issue. This has happened on numerous occasions, but i indicated the latest below.

CrashNoN NoneNone20170312

Tl* the contact owned a 2016 hyundai genesis. While the vehicle was in the driveway and the brake pedal was depressed, the vehicle accelerated independently. The vehicle crashed through the garage door and into the house. The vehicle was destroyed, but remained at the contact's residence. There were no injuries. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 805. The vin was not provided.

NoNoN NoneNone20170212

The a pillar hinge has broken all of the wells in this area. It make a lot of noise when going on bumps. The wells have broke on both sides of the car. The car has never been in a accident and occurred over a few weeks of driving.

NoNoN NoneNone20170126

I took a four year lease on a new 2016 hyundai genesis 3.8, fully loaded including bluelink navigational system. Dealer said that the updates and downloads over the next 4 years would automatically be installed "remotely" on my vehicle only to find out, the 4 year prepaid bluelink navigational system cannot do updates on my particular vin#. It did not have the correct navigation and display installed. When i called bluelink emergency number, i was on the phone for 20 minutes and they could not identify the car nor locate me by my phone number. Totally misleading and deceptive representation by the dealer. Hyundai corporate and bluelink (owned by hyundai) did not have a solution other than take my name off their mailing list of updates available so i would not become agitated or annoyed when the e-mails were sent notifying of updates available!

NoNoN NoneNone20170123

Tl* the contact owns a 2016 hyundai genesis. The contact stated that while driving at approximately 65 mph, there was an abnormal loud noise that came from the vehicle and then noticed that the sunroof had shattered. The vehicle was driven to the dealer and diagnosed as a stone hitting the sunroof causing the pressure to release and fracture the glass the vehicle was being repaired. The manufacturer was not notified of the failure the approximate failure mileage was 12,000. Updated 02/23/17*lj....Updated 03/15/17 *bf *cn

CrashNoN NoneNone20161019

"takata recall" i was in motion driving less than 30miles/hour in traffic, stopping few times and kept a good distance. All of a sudden, i applied the brakes to stop but the vehicle did not stop and kept moving fast. I applied the brakes soo hard, vehicle did not stop the collision system that was suppose to stop the vehicle and avoid the collison did nothing. I reported the same issue when i took the vehicle to the dealership during my 1st service and expressed concern regarding the sensors not working. The car has only 6,000 miles. The day was sunny and this happen during rush hour off on golf road in des plaines illinois

NoNoN NoneNone20161008

While driving 70 mph on a highway at night all the interior lighting, dash, and headlights went completely out for three seconds then came back on. We slowed down but this happened three times before we reached our destination. Took it to the dealer who was able to recreate the problem and repair the car.

NoNoN NoneNone20160930

Strong mold smell from the ac system

NoNoN NoneNone20160926

Battery discharge error comes on and stays on for five seconds then goes off. Wait about 40 seconds and this repeats over and over. Driving 8 miles to work this came on 35 or more times. I was able to capture several videos and showed the service manager. They could not get this to repeat while in their possession and it still randomly happens and has not been repaired.

NoNoN NoneNone20160903

Tl* the contact owns a 2016 hyundai genesis. While driving approximately 55 mph, the vehicle stalled without warning. The vehicle was able to restart and was taken to courtesy hyundai (939 newport ave, pawtucket, ri 02861) for diagnostic testing, but the contact was unaware of the results. The vehicle was repaired, but the failure recurred one year later. The vehicle was taken back to courtesy hyundai. The cause of the failure could not be determined, but they replaced the fuel pump. The manufacturer was notified of the failure. The approximate failure mileage was 15,000.

NoNoN NoneNone20160517

Drivers side window would only go down or up about 1 inch at a time no matter if you press and hold the button up or down, or press and release. Dealer could not get this to repeat and it is still not repaired.

NoNoN NoneNone20160309

Sudden loss of power at freeway speed. Driving at freeway speed late at night with adaptive cruise control on, i accelerated and changed lanes to the left to avoid a collision with an inattentive driver. Immediately after changing lanes to the right to return to my lane, the car stopped responding to throttle input. Rpm gradually decreased to zero and the car stalled. No warning lights until the engine stopped at the right shoulder of the freeway. I restarted the engine. Still no warning lights. The car entered a limp-home mode with max rpm around 1500, very slow acceleration, max speed about 50 mph. It did not stall again during the 10 mile trip home. Towed to dealer. Dealer states that the obd2 fault code was P1230, low fuel pressure. The technician test drove the car and reproduced the behavior. Initial diagnosis was "failure of high-pressure fuel pump." today (5 days after incident) the dealer states that hyundai tech support recommends additional diagnostics prior to replacing the fuel pump.

NoNoN NoneNone20160216

Vehicle only had about 2000 miles when it first did this. Dash display malfunction. When backing up display is blacked out. You can't see any video from back up camera. Also display goes out while driving. Gave video evidence to dealer so they know i'm not crazy. Sometimes you turn car off and lock the car and the display is still playing. Dealer could get this issue to recreate while in there possession for four tries later is still does not work. This is even after a "final" repair was offered by the dealer which consisted of a total dash replacement the manager said cost hyundai over $5000.

NoNoN NoneNone20160113

Manual transmission grinds when shifting, sometimes the gear doesn't want to go in and you have to force it.. Car has had this issue since the first week i purchased it. Car has 15,000 miles.

NoNoN NoneNone20151221

I purchaseda2016 hyundia genesis on dec. 17, 2015. I enrolled in their blink service that night and attempted to enroll in their remote car starting service that is an added service to their blink connect service. We were unable to add the remote package due to an internet server problem. We were able to successfully enroll in the remote starting service until dec 21. On the morning of 12/23 i logged on to the smartphone app and proceeded to remote start my car for 2 minutes. My car was parked 3 car detached garage with double door garage door opened. I stood at backdoor to watch the car start successfully. I walked away and 5 minutes later i when to see that my car was no longer running. It was not. I left my garage door opened. I was in my office and at 1:10 pm my next door neighbor who can also see my garage from back of her house to tell me the lights on my car have been on for long time. She knew i bought a new car and thought it was strange that my lights were still on. I investigate the problem. I found my car with the lights on with the engine running.The dashboard display showed that i was low on fuel. I turned off car and immediately contacted hyundia customer care and spoke to a representative to report my extreme concern. Before i purchased i called hyundia to make sure that this car had an automatic shut off program system. I saw a 60 min report on people who died after forgetting to turn off car with key less starters and their cars did not have an automatic shut off program. The hyindia customer rep took my report told me to have dealer service check system and also turned me over to a blink rep who i reported the incidence to with all the details who gave me the case number of bl000293583. I had driven the car the night before and note that their was 7/8 of a tank left.Car had to be running for hours to use that much gas b4 i shut car off.

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