2013 Jeep Grand Cherokee 2wdJeep Grand Cherokee 2wd 2013

Vehicle Details: Recalls, Fuel Economy, Emissions, Investigations, Consumer Complaints, Decoded VIN Details, Service Bulletins

Jeep Logo

Below you will find all available information on the 2013 Jeep Grand Cherokee 2wd, manufacturered by Fca Us Llc.
The vehicle is described as a Rear-Wheel Drive Standard Sport Utility Vehicle 2WD Compact Utility (Utility Vehicle Categories "Small" and "Midsize").

ManufacturerKnown WMI(s)Fuel Type
Jeep1J2 1J3 1J4 1J5 1J6 1J7 1J8 2J4 2J5 2J6 3J4 3J5 3J6 2C6 3C7 3C4 Gasoline Or E85
City MPGHighway MPGCO2 emissions
14 - 17 MPG20 - 23 MPG464 - 558 g/mile
Jeep VIN Decoder

Use the box here to look up VINs from Jeep as well as other manufacturers

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Frequently Asked Questions
  • What is the MPG of a 2013 Jeep Grand Cherokee 2wd?
     - The 2013 Jeep Grand Cherokee 2wd has an EPA estimated city efficiency of 14 - 17 MPG and an estimated highway efficiency of 20 - 23 MPG.
  • What is the fuse box diagram for the 2013 Jeep Grand Cherokee 2wd?
     - Fuse box diagrams for the 2013 Jeep Grand Cherokee 2wd can be found here
  • What is the annual fuel cost for the 2013 Jeep Grand Cherokee 2wd?
     - EPA estimated annual fuel cost for the 2013 Jeep Grand Cherokee 2wd is $2850.
  • Where is the 2013 Jeep Grand Cherokee 2wd produced?
     - The 2013 Jeep Grand Cherokee 2wd is produced in Detroit Michigan, United States (usa).
  • Are there recalls for the 2013 Jeep Grand Cherokee 2wd?
     - There are 28 recall(s) for the 2013 Jeep Grand Cherokee 2wd, additional information is below.
  • What is the GVWR of a 2013 Jeep Grand Cherokee 2wd?
     - The 2013 Jeep Grand Cherokee 2wd has a GVWR of Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) lbs.
  • How much horsepower does the 2013 Jeep Grand Cherokee 2wd have?
     - The 2013 Jeep Grand Cherokee 2wd has 283 horsepower.
NHTSA Mandated Recalls
  • Recall 180034 [USA]: A vehicle stall increases the risk of a crash.

  • Recall 127413 [USA]: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

  • Recall 129519 [USA]: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

  • Recall 122077 [USA]: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. there is also the possibility that the alternator may short circuit, increasing the risk of a fire.

  • Recall 111191 [USA]: The vanity lamp wiring may short, increasing the risk of a vehicle fire.

  • Recall 110550 [USA]: A vehicle stall increases the risk of a crash.

  • Recall 108695 [USA]: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

  • Recall 104728 [USA]: If the vanity lamp wiring shorts, there is an increased risk of fire.

  • Recall 102467 [USA]: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.

  • Recall 102100 [USA]: If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

  • Recall R/2014/139 [UK]: Risk of fire

  • Recall R/2015/184 [UK]: Engine may stall

  • Recall R/2014/079 [UK]: Increased brake pedal application may be required

  • Recall R/2017/320 [UK]: Brake booster water shield may be incorrectly installed

  • Recall R/2015/098 [UK]: Short circuit may occur

  • Recall R/2018/188 [UK]: Vehicle short causing can-c bus to stop communicating

  • Recall R/2013/151 [UK]: Instrument cluster may fail

  • Recall R/2014/132 [UK]: Indicators may not function correctly

  • Recall R/2014/168 [UK]: Vehicle may become unstable

  • Recall R/2016/215 [UK]: Vehicle may roll away

  • Recall 2019573 [Canada]: Fuel supply

  • Recall 2017450 [Canada]: Brakes

  • Recall 2017341 [Canada]: Electrical

  • Recall 2015085 [Canada]: Fuel supply

  • Recall 2014446 [Canada]: Electrical

  • Recall 2014275 [Canada]: Electrical

  • Recall 2014112 [Canada]: Brakes

  • Recall 2014070 [Canada]: Brakes

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

NHTSA Submitted Mechanical & Emissions Details
  • Automatic 5-spd Rear-Wheel Drive Grand Cherokee 2wd

    Description Data
    Engine cylinders6
    Engine displacement in liters3.6
    Engine descriptor; see fueleconomy.gov detailsFFV
    TransmissionAutomatic 5-spd
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-4500
    Description Data
    Annual petroleum consumption in barrels for fuel type 115.6584
    Annual petroleum consumption in barrels for fuel type 24.56214
    City mpg for fuel type 1,17
    Unrounded city mpg for fuel type 1,16.7042
    City mpg for fuel type 213
    Unrounded city mpg for fuel type 2,12.6085
    Tailpipe co2 in grams/mile for fuel type 1464
    Tailpipe co2 in grams/mile for fuel type 2440
    Tailpipe co2 in grams/mile for fuel type 2440
    Combined mpg for fuel type 1,19
    Unrounded combined mpg for fuel type 1,19.1458
    Combined mpg for fuel type 214
    Unrounded combined mpg for fuel type 2,14.3177
    Engine cylinders6
    Engine displacement in liters3.6
    Drive axle typeRear-Wheel Drive
    EPA model type index593
    Engine descriptor; see fueleconomy.gov detailsFFV
    EPA fuel economy score (-1 = not available)4
    Annual fuel cost for fuel type 1 ($)2850
    Annual fuel cost for fuel type 2 ($)3200
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Gasoline or E85
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Regular Gasoline
    EPA ghg score (-1 = not available)4
    EPA ghg score for dual fuel vehicle running on the alternative fuel (-1 = not available)5
    Highway mpg for fuel type 1,23
    Unrounded highway mpg for fuel type 1,23.3102
    Highway mpg for fuel type 217
    Unrounded highway mpg for fuel type 2,17.1609
    Vehicle record id32647
    Model name (carline)Grand Cherokee 2wd
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleY
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    TransmissionAutomatic 5-spd
    Unadjusted city mpg for fuel type 120.8
    Unadjusted city mpg for fuel type 215.7
    Unadjusted highway mpg for fuel type 132.6
    Unadjusted highway mpg for fuel type 224.0
    EPA vehicle size classStandard Sport Utility Vehicle 2WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-4500
    Fuel type 2. for dual fuel vehicles, this will be the alternative fuel (e.g. e85, electricity, cng, lpg). for single fuel vehicles, this field is not usedE85
    EPA range for fuel type 2346
    3-character manufacturer codeCRX
    Date the vehicle record was created (iso 8601 format)Tue Jan 01 00:00:00 EST 2013
    Date the vehicle record was last modified (iso 8601 format)Mon Sep 26 00:00:00 EDT 2016
    Vehicle has start-stop technology (y, n, or blank for older vehicles)N
  • Automatic 6-spd Rear-Wheel Drive Grand Cherokee 2wd

    Description Data
    Engine cylinders8
    Engine displacement in liters5.7
    TransmissionAutomatic 6-spd
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-9500
    Description Data
    Annual petroleum consumption in barrels for fuel type 118.5944
    City mpg for fuel type 1,14
    Unrounded city mpg for fuel type 1,13.8251
    Tailpipe co2 in grams/mile for fuel type 1558
    Combined mpg for fuel type 1,16
    Unrounded combined mpg for fuel type 1,15.9454
    Engine cylinders8
    Engine displacement in liters5.7
    Drive axle typeRear-Wheel Drive
    EPA model type index535
    EPA fuel economy score (-1 = not available)3
    Annual fuel cost for fuel type 1 ($)3850
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Midgrade
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Midgrade Gasoline
    EPA ghg score (-1 = not available)3
    Highway mpg for fuel type 1,20
    Unrounded highway mpg for fuel type 1,19.6238
    Vehicle record id32754
    Model name (carline)Grand Cherokee 2wd
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    TransmissionAutomatic 6-spd
    Unadjusted city mpg for fuel type 117.0
    Unadjusted highway mpg for fuel type 127.1
    EPA vehicle size classStandard Sport Utility Vehicle 2WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-9500
    3-character manufacturer codeCRX
    Date the vehicle record was created (iso 8601 format)Tue Jan 01 00:00:00 EST 2013
    Date the vehicle record was last modified (iso 8601 format)Mon Sep 26 00:00:00 EDT 2016
    Vehicle has start-stop technology (y, n, or blank for older vehicles)N
Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 9100229 - EQUIPMENT: Lifter, hydraulic roller deactivating please do not replace mds lifters because the disconnecting pin is not lined up, this is normal and not a defect.
  • 9100226 - ELECTRICAL SYSTEM: Connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. There is an error with the wiring diagrams in service library that is causing
  • 3100123 - STRUCTURE: Aluminum body panel corrosion repair aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Note: **verify current warranty policy to d
  • 9003357A - ENGINE AND ENGINE COOLING: Adapter, engine oil filter (pentastar v6) for all 2014my replace the oil filter adapter (ofa). For any other my review and follow instructions from the latest star online s1809000007 available on dealer connect. Also, consider the followin
  • 9003357 - BACK OVER PREVENTION: Adapter, engine oil filter (pentastar v6) for all 2014my replace the oil filter adapter (ofa). For any other my (with mileage above 30,000) review and follow instructions from star online s1809000007 rev. C available on dealer connect. Als
  • 9100229 - SUSPENSION: Lifter, hydraulic roller deactivating please do not replace mds lifters because the disconnecting pin is not lined up, this is normal and not a defect.
  • 9100226 - ELECTRICAL SYSTEM:WIRING: Connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. There is an error with the wiring diagrams in service library that is causing
  • 93120 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Fca caribbean warranty bulletin id-23-20 "can / am" warranty coverage - 594 / 595 / 596 wcc
  • 93023 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Warranty bulletin d-16-03 - "can / am" warranty coverage - 594 / 595 / 596 wcc (rev. B)
  • 9100196 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Lubrication and maintenance fluids if mopar fluids and chemicals are not readily available, please review service library for specifications so a suitable alternative can be used
  • 9100172 - EXTERIOR LIGHTING:HEADLIGHTS: Headlamp without ballast,if ballast needed order part number : 68086783a$
  • 0700723 - ENGINE AND ENGINE COOLING: Water quality when mixed with engine coolant
  • 1804823 - ENGINE AND ENGINE COOLING: Witech small leak verification test (slvt) - P0456-evap system small leak
  • 3100123 - STRUCTURE: Aluminum body panel corrosion repair aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Note: **verify current warranty policy to d
  • 9003357a - ENGINE AND ENGINE COOLING: Adapter, engine oil filter (pentastar v6) for all 2014my replace the oil filter adapter (ofa). For any other my review and follow instructions from the latest star online s1809000007 available on dealer connect. Also, consider the followin
  • 9003357 - ENGINE AND ENGINE COOLING: Adapter, engine oil filter (pentastar v6) for all 2014my replace the oil filter adapter (ofa). For any other my (with mileage above 30,000) review and follow instructions from star online s1809000007 rev. C available on dealer connect. Als
  • 0200414 - SUSPENSION: This bulletin involves an alignment specification change for camber.
  • S2109000004 - ENGINE AND ENGINE COOLING: Issue involves overheating, running hot, coolant leaks and related symptoms after a mopar replacement engine has been installed in the vehicle.
  • 0811214 - ELECTRICAL SYSTEM: Hands free feature inoperative
  • 0900214 - ENGINE AND ENGINE COOLING: Mil illumination: P0300, P0302, P0304 or P0306 (x56 warranty extension)
  • 0808614a - EQUIPMENT: Rbz or rhb radio software enhancements
  • 0900214a - ENGINE AND ENGINE COOLING: Mil illumination: P0300, P0302, P0304 or P0306 (x56 warranty extension) this bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a malfunction indicator lamp (mi
  • 9003081 - ELECTRICAL SYSTEM: Dielectric grease this product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
  • P14040214 - SERVICE BRAKES, HYDRAULIC: New safety recall advanced communication ? P14040214 chrysler group llc (chrysler) announced a safety recall on certain 2011 through 2014 model year (wd) dodge durango and (wk) jeep grand cherokee vehicles. Some jeep grand cherokee and do
  • 2400214 - UNKNOWN OR OTHER: Setting mode is selected and headlamps always stay on
  • 2301014 - STRUCTURE: Click, creak, or groaning sound near c-pillar, dual pane sunroof (sales code gwj)
  • 2101414 - POWER TRAIN: Transmission shift enhancements
  • 2101014 - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Transmission torque management enhancements while in reverse
  • 1802614 - POWER TRAIN: Powertrain system improvements/enhancements
  • 0802414 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Rhw rhp radio software enhancements
  • 31-002-22 - STRUCTURE: Aluminum body panel corrosion repair aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Note: digital imaging pre authorization is
  • 3100122 - STRUCTURE: Approved use of weld through primers this bulletin documents the fca us llc position regarding the use of weld through primer when using squeeze type resistance spot welding (strsw) and gas metal arc welding (gmaw) processes when welding
  • 2103515 - POWER TRAIN: Flash: transmission shift enhancements this bulletin involves selectively erasing and reprogramming the transmission control module (tcm) with new software.
  • 0801515 - STEERING: Flash: gear shift indicator system enhancements this bulletin involves reprogramming the power control module (pcm) with new software. A small number of customers may experience improper gear shift point indications displayed in the evic
  • S1709000010 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf
  • V51 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Customer satisfaction notification v51 reprogram powertrain control module
  • S2209000004 - ENGINE AND ENGINE COOLING: If a mopar oil filter is not available, use a filter that meets or exceeds uscar36 specification and is compatible with semi and full synthetic oils.
  • 3100122 - STRUCTURE: Approved use of weld through primers this bulletin documents the fca us llc position regarding the use of weld through primer when using squeeze type resistance spot welding (strsw) and gas metal arc welding (gmaw) processes when welding
  • 3100122 - STRUCTURE: Approved use of weld through primers this bulletin documents the fca us llc position regarding the use of weld through primer when using squeeze type resistance spot welding (strsw) and gas metal arc welding (gmaw) processes when welding
  • 05057980A - STEERING: Steering column if vehicle comes in for steering column replacement, verify column installed. Go to info column in star parts and open the flow chart to determine which column is installed. If column is daimler, verify that a replacement
  • 1UN79BD3A - STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS: Seat shields for vehicles built prior to 5/2/2011:~ replace old shield (1un79trmaa) with new shield (1xn97trmaa) and bracket (68100737aa).~ replace old shield (1up58trmaa) with new shield (1xn08trmaa) and bracket (68100737aa).~ replac
  • 2301616 - STRUCTURE: Chirping or squeaking coming from the second row headrest this bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row
  • 2301820 - SEATS: Active head restraint (ahr) inadvertent deployment - x88 warranty extension this bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat ahr that has inadvertently deployed. Customers may comment on t
  • 70325 - SEATS: Warranty bulletin d-20-10 (x88) active head restraint - select 2012-2018 dodge durango (wd) and select 2012-2018 jeep grand cherokee (wk) (rev. C)
  • 69921 - SEATS: Warranty bulletin d-20-10 (x88) active head restraint - select 2011-2018 dodge durango (wd and select 2011-2018 jeep grand cherokee (wk) (rev. B)
  • 3100220 - STRUCTURE: Aluminum body panel corrosion repair this bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
  • 2300120REVD - STRUCTURE: Leather instrument panel (ip) cover delaminating - x81 warranty extension this bulletin involves replacing upper leather ip covers that have suffered delamination issues. Customers may comment on the following:the upper leather ip cover i
  • 05152029 - VISIBILITY/WIPER (PWS): Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pi
  • 2401316 - ELECTRICAL SYSTEM: Flash: hvac system enhancement this bulletin involves reprogramming the heating ventilation air conditioning (hvac) module with new software. Customers may describe an unpleasant odor in the vehicle after driving from highway speed limits
  • 0801515 - POWER TRAIN: Flash: gear shift indicator system enhancements this bulletin involves reprogramming the power control module (pcm) with new software. A small number of customers may experience improper gear shift point indications displayed in the evic
  • 9002887 - ENGINE AND ENGINE COOLING: Part description: valve body assembly issue description: valve body design was changed between 2010my and 2011my applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ valve bodies with
  • S2008000093 - LANE DEPARTURE: BLIND SPOT DETECTION: Blind spot or park assist warnings, false activation
  • 2300120REVC - EQUIPMENT: Leather instrument panel (ip) cover delaminating - x81 warranty extension this bulletin involves replacing upper leather ip covers that have suffered delamination issues. Customers may comment on the following:the upper leather ip cover i
  • S2008000113 - ELECTRICAL SYSTEM:IGNITION: No start intermittently, vehicle requires multiple keyless push to start attempts to start vehicle
  • S2109000004 - ENGINE AND ENGINE COOLING: Issue involves overheating, running hot, coolant leaks and related symptoms after a mopar replacement engine has been installed in the vehicle.
  • 08-015-15 - STEERING: Flash: gear shift indicator system enhancements this bulletin involves reprogramming the power control module (pcm) with new software. A small number of customers may experience improper gear shift point indications displayed in the evic
  • S1117000002RevA - SUSPENSION: Air suspension system diagnosis
  • S2008000113 - ELECTRICAL SYSTEM: No start intermittently, vehicle requires multiple keyless push to start attempts to start vehicle, intermittent key not detected message
  • S1821000001 - POWER TRAIN: Gear ratio dtc?S, transmission shift concerns, does not shift at times, shudders
  • 9004009 - POWER TRAIN: Transmission kit with torque converter 1. All promaster (vf) 3.6l/62te equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) are one-time usag
  • 0811214 - ELECTRICAL SYSTEM: Hands free feature inoperative this bulletin involves updating the hands free module (hfm) software. The customer may notice that the hands free feature (bluetooth) does not work. On further inspection diagnostic trouble code (dtc), U0197
  • 0900214REVB - FUEL SYSTEM, GASOLINE: Mil illumination: P0300, P0302, P0304 or P0306 (x56 warranty extension) this bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a malfunction indicator lamp (mi
  • S1723000007RevF - SUSPENSION: Air suspension inoperative and or compressor freeze up or sticking in cold weather.
  • S1709000010RevB - UNKNOWN OR OTHER: Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf
  • 9004351 - BRAKES (PWS): Plate - clutch pressure for 68rfe trans use selective fit pressure plates between the overdrive and reverse clutch packs and hence use all three 52119929a$, 52119930a$, 04799116a$ maintain clearance for 65rfe & 66rfe no selectives for this
  • P36070114 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Recall advanced communication.
  • 0804115 - SEATS: Front heated seats improvements.
  • 0500513 - BACK OVER PREVENTION: Squeal noise from front of vehicle when braking this bulletin involves verifying the front vehicle noise and if necessary replace the front brake pads. Squeal noise from front of vehicle when braking.
  • 3100519 - STRUCTURE: Use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 3100319 - STRUCTURE: Use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 3100419 - VISIBILITY: Authentic mopar? Glass replacement this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the recommended usage of authentic mopar? Glass.
  • 3100619 - STRUCTURE: Repair parts used for structural repairs this bulletin involves discussing fca us llc position with regard to structural repair parts usage.
  • 9003109 - VISIBILITY:WINDSHIELD WIPER/WASHER: Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: check if float sensor is rotated off location from the bott
  • 68206429A - SEATS: Pad, seat cushion before replacing the above part(s), please call the micah straub (engineer) at cell (248) 613-2478. Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair.
  • 2301616 - SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT: Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
  • 02-003-14 - SUSPENSION: Vehicle leads or drifts to the right this bulletin involves an alignment specification change for camber. Customer may describe a lead or drift to the right condition at steady state speeds at 35 mph and above.
  • 21-014-14 - POWER TRAIN: Flash: transmission shift enhancements this bulletin involves selectively erasing and reprogramming the transmission control module (tcm) with new software. Note: this bulletin applies to the following vehicles: ? Wrangler vehicles eq
  • 24-002-14 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Driver and passenger hvac blower air temperatures are not the same when ?Sync? Setting mode is selected and headlamps always stay on. This bulletin involves selectively replacing the solar sensor. Customers may experience the following co
  • 23-010-14 - STRUCTURE: Click, creak, or groaning sound near c-pillar, dual pane sunroof (sales code gwj) this bulletin involves inspecting and if necessary replacing rear sunroof glass panel or adding structural adhesive at the right rear corner c-pillar sunroof
  • 21-010-14 - POWER TRAIN: Transmission torque management enhancements while in reverse this bulletin involves replacing the transmission control module with a revised part. Customers may indicate that the engine does not have enough power to back a trailer up a
  • 18-026-14 - POWER TRAIN: Flash: powertrain system improvements/enhancements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. The following powertrain system improvements/enhancements are included
  • 9003081 - ELECTRICAL SYSTEM: Dielectric grease this product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
  • P14040214 - SERVICE BRAKES, HYDRAULIC: New safety recall advanced communication ? P14040214 chrysler group llc (chrysler) announced a safety recall on certain 2011 through 2014 model year (wd) dodge durango and (wk) jeep grand cherokee vehicles. Some jeep grand cherokee and do
  • Z5091195A - ELECTRICAL SYSTEM: Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. Diagnose the hands-free module system (also called the telematics module). The t
  • 02-004-14 - SUSPENSION: Vehicle leads or drifts to the left - right hand drive (rhd) this bulletin involves an alignment specification change for camber. Customer may describe a lead or drift to the left condition at steady state speeds of 56 kph (35 mph) and ab
  • 1811315 - POWER TRAIN: Flash: powertrain diagnostic and system improvements.
  • 02-003-14 - SUSPENSION:FRONT: Vehicle leads or drifts to the right this bulletin involves an alignment specification change for camber. Customer may describe a lead or drift to the right condition at steady state speeds at 35 mph and above.
  • 21-014-14 - POWER TRAIN: Flash: transmission shift enhancements this bulletin involves selectively erasing and reprogramming the transmission control module (tcm) with new software. The following transmission control module (tcm) calibration improvements are av
  • 24-002-14 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Driver and passenger hvac blower air temperatures are not the same when ?Sync? Setting mode is selected and headlamps always stay on. This bulletin involves selectively replacing the solar sensor. Customers may experience the following co
  • 23-010-14 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Click, creak, or groaning sound near c-pillar, dual pane sunroof (sales code gwj) this bulletin involves inspecting and if necessary replacing rear sunroof glass panel or adding structural adhesive at the right rear corner c-pillar sunroof
  • 21-010-14 - POWER TRAIN: Transmission torque management enhancements while in reverse this bulletin involves replacing the transmission control module with a revised part. Customers may indicate that the engine does not have enough power to back a trailer up a
  • 18-026-14 - POWER TRAIN: Flash: powertrain system improvements/enhancements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. The following powertrain system improvements/enhancements are included
  • 9003081 - ELECTRICAL SYSTEM: Dielectric grease this product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
  • P14040214 - SERVICE BRAKES, HYDRAULIC: New safety recall advanced communication ? P14040214 chrysler group llc (chrysler) announced a safety recall on certain 2011 through 2014 model year (wd) dodge durango and (wk) jeep grand cherokee vehicles. Some jeep grand cherokee and do
  • 07-003-14 - ENGINE AND ENGINE COOLING: Coolant weepage at egr hose this bulletin involves replacing the egr hose. The egr coolant hose may weep coolant.
  • 18-034-14 REV. A - ENGINE AND ENGINE COOLING: P0520- engine oil pressure sensor circuit this bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation
  • 18-036-14 - ELECTRICAL SYSTEM: Flash: difficult to start engine in cold ambient temps when using the block heater. Also includes powertrain system enhancements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new soft
  • 18-035-14 - ELECTRICAL SYSTEM: Flash: surge, shudder or pulsation at highway speeds this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software.This is an optional software update that should only be used in situati
  • 17-002-14 - SUSPENSION: Rear shock absorber low speed rattle chuckle noise this bulletin involves replacing both rear shock upper mounts. The rear shocks may produce a rattle chuckle noise while driving over bumps at low speed. The noise is more prevalent at hig
  • 9003694 - FUEL SYSTEM, GASOLINE: Oil pump assembly if error code P06DD present on any pentastar v6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call bob jackson (248) 944-0466 bob.Jackson@fcagro
  • 9002877 - BACK OVER PREVENTION: 52124768a$ - bearing assy - rear for any noise related issue, before replacing this part please review and follow the updated "hub & bearing noise diagnostic procedure", found in star news #75 and in service manual. See dealerconnect>tec
  • 23-013-13 - BACK OVER PREVENTION: Creak or click noise from dual pane sunroof this bulletin involves inspecting the dual pane sunroof for a potential creak, click or rattle and if necessary, replacing the dual pane sunroof frame assembly. The customer may experience a cre
  • 11-001-13 - TRAILER HITCHES: Exhaust tip contacting hitch causing buzz, squeak or rattle (bsr) this bulletin involves replacing both left and right exhaust tips. The customer may experience a buzz, squeak or rattle (bsr) coming from the rear of the vehicle over bumps
  • 09-001-13 - SEATS: Gasoline engine diagnostic inspection procedure this bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs
  • 08-053-12 - ELECTRICAL SYSTEM:SOFTWARE: Flash: rhr, rhw or rhp radio software enhancements this bulletin involves upgrading the software on the rhr, rhw or rhp radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (in
  • 07-004-12 REV. A - EQUIPMENT: Attention! Release of new engine coolant organic additive technology (oat) chrysler corporation llc. Has released a new engine coolant for the 2013 model year vehicles and beyond, for all engine applications except the ones listed in the
  • 17-004-13 - EQUIPMENT: Cleaning of rear air suspension at every engine oil change this bulletin involves cleaning the left and right side rear air spring bellows and piston area at the lower control arm pocket in the rear of the vehicle. Rear suspension air spr
  • 08-011-13 - ENGINE (PWS): Flash: power folding mirrors unfold while cranking this bulletin involves flash reprogramming the left and right front door modules (dmfl/dmfr) with new software. The power folding mirrors may unfold while cranking the engine.
  • 9002900 - STEERING: Part description: switch-padedle down audio lt. Switch-paddle up audio rt. Issue description: when traveling over bumpy roads, a high pitched ringing/bell sound may come from the left or right paddle switch's in the steering wheel. If
  • 21-003-13 - ELECTRICAL SYSTEM: Flash: drivetrain control module (dctm) - transfer case operational enhancements this bulletin involves flashing the drivetrain control module (dctm) owners may indicate that they have experienced one or more of the following symptoms:a
  • S1709000010 Rev. - ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR: Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf
  • 17-005-13 - EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER: This bulletin involves verifying and if necessary replacing the right and left rear shock absorbers. Rattle and/or clunk noise from the rear of the vehicle equipped with load leveling suspension.
  • 5LC23DX9A - EQUIPMENT: Load floor handle.
  • S1709000010 RevB - ENGINE (PWS): Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf
  • 23-016-16 - SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT: Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
  • 23-035-21 - UNKNOWN OR OTHER: Rattle coming from sunroof this bulletin involves replacing the sunroof fasteners. Customers may comment on the following:rattle coming from sunroof.
  • S1623000034 Rev. - UNKNOWN OR OTHER: Water leak from overhead console, a pillar and or headliner. Sunroof drain tube inspection.
  • S2008000113 Rev. - POWER TRAIN: No start intermittently, vehicle requires multiple keyless push to start attempts to start vehicle, intermittent key not detected message
  • P36070114 - EQUIPMENT ADAPTIVE/MOBILITY: Some of the above vehicles may experience a high resistance short at the sun visor vanity lamp wiring after a service repair to the sun visor, headliner or while gaining access above the headliner. This may result in an inoperative vanity l
  • 08-041-15 - SEATS: Front heated seats improvements.
  • S1723000007 Rev. - SUSPENSION: Air suspension inoperative and or compressor freeze up or sticking in cold weather.
  • 9003357 - ENGINE AND ENGINE COOLING: Adapter, engine oil filter (pentastar v6) all vehicles equipped with a 3.2l or 3.6l except for model year 2014 vehicles with leak concern: 1) ensure the oil filter adapter (ofa) cap o-ring is seated in the proper groove in the cap and not
  • 17-002-13 - BACK OVER PREVENTION: Squeak and/or creak noise coming from rear of vehicle this bulletin involves road testing the vehicle over rough roads and if necessary adding grease and, depending on build range, rtv to both rear jounce bumpers. Squeak and/or creak soun
  • 17-001-13 - AIR BAGS: Rear air spring shield installation procedure this bulletin involves the installation of a rear spring shield.
  • 05-005-13 - BACK OVER PREVENTION: Squeal noise from front of vehicle when braking this bulletin involves verifying the front vehicle noise and if necessary replace the front brake pads. Squeal noise from front of vehicle when braking.
  • 9002900 - BACK OVER PREVENTION: Part description: switch-padedle down audio lt. Switch-paddle up audio rt. Issue description: when traveling over bumpy roads, a high pitched ringing/bell sound may come from the left or right paddle switch's in the steering wheel. If
  • 21-003-13 - ELECTRICAL SYSTEM: Flash: drivetrain control module (dctm) - transfer case operational enhancements this bulletin involves flashing the drivetrain control module (dctm) owners may indicate that they have experienced one or more of the following symptoms:a
  • 17-005-13 - BACK OVER PREVENTION: This bulletin involves verifying and if necessary replacing the right and left rear shock absorbers. Rattle and/or clunk noise from the rear of the vehicle equipped with load leveling suspension.
  • 9004351 - BRAKES (PWS): Plate - clutch pressure for 68rfe trans use selective fit pressure plates between the overdrive and reverse clutch packs and hence use all three 52119929a$, 52119930a$, 04799116a$ maintain clearance for 65rfe & 66rfe no selectives for this
  • 23-018-20 REV. E - SEATS: Active head restraint (ahr) inadvertent deployment - x88 warranty extension this bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat ahr that has inadvertently deployed. Customers may comment on th
  • 71062 - SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT: Warranty bulletin d-20-10 (x88) active head restraint - select 2012-2018 dodge durango (wd) and select 2012-2018 jeep grand cherokee (wk) (rev. D)
  • S1709000010 Rev. - ENGINE AND ENGINE COOLING: Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf
  • 23-018-20 REV. D - EQUIPMENT: Active head restraint (ahr) inadvertent deployment - x88 warranty extension this bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat ahr that has inadvertently deployed. Customers may comment on t
  • 70325 - SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT: Warranty bulletin d-20-10 (x88) active head restraint - select 2012-2018 dodge durango (wd) and select 2012-2018 jeep grand cherokee (wk) (rev. C)
  • 69921 - SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT: Warranty bulletin d-20-10 (x88) active head restraint - select 2011-2018 dodge durango (wd and select 2011-2018 jeep grand cherokee (wk) (rev. B)
  • 23-018-20 REV. D - EQUIPMENT ADAPTIVE/MOBILITY: Active head restraint (ahr) inadvertent deployment - x88 warranty extension this bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat ahr that has inadvertently deployed. Customers may comment on t
  • 70325 - SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT: Warranty bulletin d-20-10 (x88) active head restraint - select 2012-2018 dodge durango (wd) and select 2012-2018 jeep grand cherokee (wk) (rev. C)
  • 69921 - SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT: Warranty bulletin d-20-10 (x88) active head restraint - select 2011-2018 dodge durango (wd and select 2011-2018 jeep grand cherokee (wk) (rev. B)
  • 31-002-20 - STRUCTURE: Aluminum body panel corrosion repair this bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
  • 23-001-20 REV D - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Leather instrument panel (ip) cover delaminating - x81 warranty extension this bulletin involves replacing upper leather ip covers that have suffered delamination issues. Customers may comment on the following:the upper leather ip cover i
  • 23-001-20 REV. C - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Leather instrument panel (ip) cover delaminating - x81 warranty extension this bulletin involves replacing upper leather ip covers that have suffered delamination issues. Customers may comment on the following:the upper leather ip cover i
  • S2008000113 - ENGINE (PWS): No start intermittently, vehicle requires multiple keyless push to start attempts to start vehicle
  • S2008000093 - ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING: Blind spot or park assist warnings, false activation
  • S1723000007 - SUSPENSION: Air suspension inoperative and or compressor freeze up or sticking in cold weather.
  • 23-015-20 - EQUIPMENT: Disinfectant solution recommended for covid-19
  • 08-049-20 - EQUIPMENT: Charging system, battery diagnostic tools and warranty this information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
  • 18-039-20 - FUEL SYSTEM, GASOLINE: Possible driveability issues due to the winter-blend fuel into the warmer season
  • S2008000063 - ELECTRICAL SYSTEM: Malfunction indicator lamp (mil) on. Diagnostic trouble codes (dtcs) P2463 ? Diesel particulate filter soot accumulation, and P2453 ? Diesel particulate filter differential pressure sensor circuit performance set.
  • 23-001-20 REV. B - EQUIPMENT:ELECTRICAL: Leather instrument panel (ip) cover delaminating - x81 warranty extension this bulletin involves replacing upper leather ip covers that have suffered delamination issues. Customers may comment on the following:the upper leather ip cover is
  • 23-001-20 REV. B - STRUCTURE:BODY: Leather instrument panel (ip) cover delaminating - x81 warranty extension this bulletin involves replacing upper leather ip covers that have suffered delamination issues. Customers may comment on the following:the upper leather ip cover is
  • 23-001-20 REV. B - EQUIPMENT ADAPTIVE/MOBILITY: Leather instrument panel (ip) cover delaminating - x81 warranty extension this bulletin involves replacing upper leather ip covers that have suffered delamination issues. Customers may comment on the following:the upper leather ip cover is
  • 23-036-19 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Leather instrument panel (ip) cover delaminating - x81 warranty extension this bulletin involves replacing upper leather ip covers that have suffered delamination issues. Customers may comment on the following:the upper leather ip cover i
  • D-19-29 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: (x81) leather instrument panel top pad delaminating - 2011-2014 jeep grand cherokee (wk)
  • 9004022 - SUSPENSION: Air suspension components star parts catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the pa
  • 31-005-19 - EQUIPMENT: Use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 31-003-19 - EQUIPMENT: Use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 31-004-19 - VISIBILITY: Authentic mopar glass replacement this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the recommended usage of authentic mopar glass.
  • 31-006-19 - STRUCTURE: Repair parts used for structural repairs this bulletin involves discussing fca us llc position with regard to structural repair parts usage.
  • 08-089-19 - EQUIPMENT: Flash over the air (fota) software update ra3 and ra4 radio this bulletin provides information regarding the latest flash over the air (fota) update and provides the service technician an overview of the steps a customer will need to take
  • 23-001-19 REV. B - EQUIPMENT: Dash and door appliques delaminating - x77 warranty extension this bulletin involves replacing carbon fiber interior trim appliques that have suffered delamination issues. Some customers may comment on one of the following: the carbon fib
  • 9003220 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Radio [res] - new and/or service exchange for res radio concerns. Use the witech 2.0 and inspect the radio part number and serial number under the radio/ecu details tab. Please verify that the radio part number and/or serial number is not
  • 9004076 - ENGINE (PWS): Oil filter adapter if replacing oil filter adapter due to oil leak, please be aware a seal kit is available for repair. If replacing due to missing spring loaded check valve, a replacement spring and check valve are now available through
  • 18-113-15 - ELECTRICAL SYSTEM: Flash: powertrain diagnostic and system improvements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. The customer may describe a malfunction indicator lamp (mil) illumin
  • 08-115-15 - ELECTRICAL SYSTEM: Hands free feature inoperative this bulletin involves updating the hands free module (hfm) software. The customer may notice that the hands free feature (bluetooth) does not work. On further inspection diagnostic trouble code (dtc), U0197
  • 05-002-15 - SERVICE BRAKES, AIR:DISC:CALIPER: Front brake squeak/squeal noise this bulletin involves replacing the front brake caliper guide pin bushings. The customer may describe a front brake squeak/squeal noise at cold temperatures or with cold brakes after sitting. Noise is mos
  • 08-038-15 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Rbz or rhb radio software enhancements this bulletin involves upgrading the software on the rbz or rhb radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still d
  • 05-006-15 - BRAKES (PWS): Front brake squeak/squeal noise this bulletin involves replacing the front brake rotors. The customer may describe a high frequency front brake squeal or squeak, at approximately 8.4khz. Noise may be intermittent, so not always possible
  • 21-035-15 - POWER TRAIN: Flash: transmission shift enhancements this bulletin involves selectively erasing and reprogramming the transmission control module (tcm) with new software. The customer may experience one or more of the following: grand cherokee/durang
  • 07-003-15 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Service bulletin/rrt 07-003-14/14-057 superseded by customer satisfaction notification (csn) p49 refer to service procedures outlined in csn p49.
  • 08-008-15 - ELECTRICAL SYSTEM: Flash: dtc P0405 / P0406 - mil light on this bulletin involves reprogramming the engine control module (ecm) with new software. A small number of customers may report the mil light is on. On further inspection diagnostic trouble code (dt
  • 07-002-15 - ENGINE (PWS): Idler pulley noise during cold start this bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently duri
  • 08-015-15 - ELECTRICAL SYSTEM: Flash: gear shift indicator system enhancements this bulletin involves reprogramming the power control module (pcm) with new software. A small number of customers may experience improper gear shift point indications displayed in the evic
  • 07-002-15 REV. A - ENGINE (PWS): Idler pulley noise during cold start this bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently duri
  • 07-003-14 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Coolant weepage at egr hose this bulletin involves replacing the egr hose. The egr coolant hose may weep coolant.
  • 18-034-14 REV. A - ENGINE (PWS): P0520- engine oil pressure sensor circuit this bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation
  • 18-036-14 - ENGINE (PWS): Flash: difficult to start engine in cold ambient temps when using the block heater. Also includes powertrain system enhancements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new soft
  • 18-035-14 - ENGINE (PWS): Flash: surge, shudder or pulsation at highway speeds this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software.This is an optional software update that should only be used in situati
  • 17-002-14 - SUSPENSION:REAR:SHOCK ABSORBER: Rear shock absorber low speed rattle chuckle noise this bulletin involves replacing both rear shock upper mounts. The rear shocks may produce a rattle chuckle noise while driving over bumps at low speed. The noise is more prevalent at hig
  • Z5091195A$ - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. Diagnose the hands-free module system (also called the telematics module). The t
  • 11-001-13 - ENGINE AND ENGINE COOLING: Exhaust tip contacting hitch causing buzz, squeak or rattle (bsr) this bulletin involves replacing both left and right exhaust tips. The customer may experience a buzz, squeak or rattle (bsr) coming from the rear of the vehicle over bumps
  • 09-001-13 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Gasoline engine diagnostic inspection procedure this bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs
  • 9003694 - ENGINE AND ENGINE COOLING: Oil pump assembly if error code P06DD present on any pentastar v6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call bob jackson (248) 944-0466 bob.Jackson@fcagroup
  • 9003681 - SEAT BELTS: Restraints information sheet (i-sheet) has been added to star parts. Print i-sheet for technician use.
  • 9003687 - SEAT BELTS: Restraints remove i-sheet from packaging. Correct information sheet (i-sheet) has been added to star parts. Print i-sheet for technician use.
  • 68277402A - VEHICLE SPEED CONTROL:CRUISE CONTROL: Adaptive cruise control sensor 1) if you are replacing this part due to the cluster displaying clean radar sensor in front of vehicle or dtc C1266 acc sensor blinded, please verify that there is no blockage in front of the sensor. Blockage
  • 08-112-14 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Hands free feature inoperative this bulletin involves updating the hands free module (hfm) software. The customer may notice that the hands free feature (bluetooth) does not work. On further inspection diagnostic trouble code (dtc), U0197
  • 09-002-14 REV. B - ENGINE AND ENGINE COOLING: Mil illumination: P0300, P0302, P0304 or P0306 (x56 warranty extension) this bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a malfunction indicator lamp (mi
  • 02-004-14 REV. B - SUSPENSION: Vehicle leads or drifts to the left - right hand drive (rhd) this bulletin involves an alignment specification change for camber. Customer may describe a lead or drift to the left condition at steady state speeds of 56 kph (35 mph) and abov
  • 08-086-14 REV. A - EQUIPMENT: Rbz or rhb radio software enhancements this bulletin involves upgrading the software on the rbz or rhb radio. The customer may experience one or more of the following. When changing the language on the radio, the navigation may still dis
  • 09-002-14 REV. A - FUEL SYSTEM, GASOLINE: Mil illumination: P0300, P0302, P0304 or P0306 (x56 warranty extension) this bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a malfunction indicator lamp (mil
  • 08-086-14 - EQUIPMENT: Rbz or rhb radio software enhancements this bulletin involves upgrading the software on the rbz or rhb radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still dis
  • 09-002-14 - FUEL SYSTEM, GASOLINE: Mil illumination: P0300, P0302, P0304 or P0306 (x56 warranty extension) this bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a malfunction indicator lamp (m
  • 18-034-14 - ENGINE AND ENGINE COOLING: P0520- engine oil pressure sensor circuit this bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation
  • 02-003-14 - SUSPENSION: Vehicle leads or drifts to the right this bulletin involves an alignment specification change for camber. Customer may describe a lead or drift to the right condition at steady state speeds at 35 mph and above.
  • 21-014-14 - TRAILER HITCHES: Transmission shift enhancements: this bulletin involves selectively erasing and reprogramming the transmission control module (tcm) with new software. The following transmission control module (tcm) calibration improvements are available f
  • 24-002-14 - EQUIPMENT:ELECTRICAL: Driver and passenger hvac blower air temperatures are not the same when ?Sync? Setting mode is selected and headlamps always stay on. This bulletin involves selectively replacing the solar sensor. Customers may experience the following co
  • 23-010-14 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Click, creak, or groaning sound near c-pillar, dual pane sunroof (sales code gwj) this bulletin involves inspecting and if necessary replacing rear sunroof glass panel or adding structural adhesive at the right rear corner c-pillar sunroof
  • 21-010-14 - POWER TRAIN: Transmission torque management enhancements while in reverse this bulletin involves replacing the transmission control module with a revised part. Customers may indicate that the engine does not have enough power to back a trailer up a
  • 18-026-14 - ELECTRICAL SYSTEM: Flash: powertrain system improvements/enhancements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. The following powertrain system improvements/enhancements are included
  • P14040214 - SERVICE BRAKES, HYDRAULIC: New safety recall advanced communication ? P14040214 chrysler group llc (chrysler) announced a safety recall on certain 2011 through 2014 model year (wd) dodge durango and (wk) jeep grand cherokee vehicles. Some jeep grand cherokee and do
  • 11-001-13 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Exhaust tip contacting hitch causing buzz, squeak or rattle (bsr) this bulletin involves replacing both left and right exhaust tips. The customer may experience a buzz, squeak or rattle (bsr) coming from the rear of the vehicle over bumps
  • 09-001-13 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Gasoline engine diagnostic inspection procedure this bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs
  • 68206429A - SEATS: Pad, seat cushion before replacing the above part(s), please call the micah straub (engineer) at cell (248) 613-2478. Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair.
  • 23-016-16 - SEATS:MID/REAR ASSEMBLY: Chirping or squeaking coming from the second row headrest this bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row
  • 08-024-14 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Rhw rhp radio software enhancements this bulletin involves upgrading the software on the rhw or rhp radio. The customer may experience one or more of the following conditions. Navigation voice prompt is now announced near maneuvers such
  • 08-027-14 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Rhr radio software enhancements this bulletin involves upgrading the software on the rhr radio. The customer may experience one or more of the following conditions. Enhancements to the loss of preset condition. Lost channel presets,
  • P05030614 - SERVICE BRAKES, HYDRAULIC: New safety recall advanced communication ? P05030614 chrysler group llc (chrysler) announced a safety recall on certain 2012 and 2013 model year (wd) dodge durango and (wk) jeep grand cherokee vehicles. The brake pedal may require additio
  • 22-001-14 - EQUIPMENT: Steering wheel vibration at highway speeds this bulletin involves road testing, tire balance measuring, road force variation and flat spotting removal special tools/equipment required: (1) hunter gsp9700 road force diagnostic system
  • 21-001-14 - ELECTRICAL SYSTEM: Flash: elsd module enhancements this bulletin involves selectively erasing and reprogramming the electronic limited slip differential (elsd) with new software. If any of the following dtc?S are either active or stored in the elsd module
  • 05-005-13 - BACK OVER PREVENTION: Squeal noise from front of vehicle when braking this bulletin involves verifying the front vehicle noise and if necessary replace the front brake pads. Squeal noise from front of vehicle when braking.
  • 21-003-13 - ELECTRICAL SYSTEM: Flash: drivetrain control module (dctm) - transfer case operational enhancements this bulletin involves flashing the drivetrain control module (dctm) owners may indicate that they have experienced one or more of the following symptoms:a
  • 9002877 - SUSPENSION:REAR: 52124768a$ - bearing assy - rear for any noise related issue, before replacing this part please review and follow the updated "hub & bearing noise diagnostic procedure", found in star news #75 and in service manual. See dealerconnect>tec
  • 23-013-13 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Creak or click noise from dual pane sunroof this bulletin involves inspecting the dual pane sunroof for a potential creak, click or rattle and if necessary, replacing the dual pane sunroof frame assembly. The customer may experience a cre
  • 17-004-13 - EQUIPMENT: Cleaning of rear air suspension at every engine oil change this bulletin involves cleaning the left and right side rear air spring bellows and piston area at the lower control arm pocket in the rear of the vehicle. Rear suspension air spr
  • 08-011-13 - ELECTRICAL SYSTEM:SOFTWARE: Flash: power folding mirrors unfold while cranking this bulletin involves flash reprogramming the left and right front door modules (dmfl/dmfr) with new software. The power folding mirrors may unfold while cranking the engine.
  • 08-053-12 - ELECTRICAL SYSTEM:SOFTWARE: Flash: rhr, rhw or rhp radio software enhancements this bulletin involves upgrading the software on the rhr, rhw or rhp radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (in
  • 07-004-12 REV. A - EQUIPMENT: Attention! Release of new engine coolant organic additive technology (oat) chrysler corporation llc. Has released a new engine coolant for the 2013 model year vehicles and beyond, for all engine applications except the ones listed in the n
  • 05057980A$ - STEERING:COLUMN: Steering column if vehicle comes in for steering column replacement, verify column installed. Go to info column in star parts and open the flow chart to determine which column is installed. If column is daimler, verify that a replacement
  • 1UN79BD3A$ - VISIBILITY:WINDSHIELD: Seat shields for vehicles built prior to 5/2/2011:~ replace old shield (1un79trmaa) with new shield (1xn97trmaa) and bracket (68100737aa).~ replace old shield (1up58trmaa) with new shield (1xn08trmaa) and bracket (68100737aa).~ replac
  • 05048043A$ - ENGINE (PWS): Psu exhaust phaser 05048043ab if replacing the exhaust phaser for the following codes: P0340 cam missing/camshaft sensor circuit and/or P0345 cam missing/camshaft sensor circuit engineering is requesting that all three valve timing comp
  • 9002877 - SUSPENSION:FRONT:HUB: 52124768a$ - bearing assy - rear for any noise related issue, before replacing this part please review and follow the updated "hub & bearing noise diagnostic procedure", found in star news #75 and in service manual. See dealerconnect>tec
  • 9002519 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
  • 23-013-13 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Creak or click noise from dual pane sunroof this bulletin involves inspecting the dual pane sunroof for a potential creak, click or rattle and if necessary, replacing the dual pane sunroof frame assembly. The customer may experience a cre
  • 17-004-13 - EQUIPMENT: Cleaning of rear air suspension at every engine oil change this bulletin involves cleaning the left and right side rear air spring bellows and piston area at the lower control arm pocket in the rear of the vehicle. Rear suspension air spr
  • 08-011-13 - ELECTRICAL SYSTEM:SOFTWARE: Flash: power folding mirrors unfold while cranking this bulletin involves flash reprogramming the left and right front door modules (dmfl/dmfr) with new software. The power folding mirrors may unfold while cranking the engine.
  • 11-001-13 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Exhaust tip contacting hitch causing buzz, squeak or rattle (bsr) this bulletin involves replacing both left and right exhaust tips. The customer may experience a buzz, squeak or rattle (bsr) coming from the rear of the vehicle over bumps
  • 09-001-13 - ENGINE (PWS): Gasoline engine diagnostic inspection procedure this bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs
  • 08-053-12 - ELECTRICAL SYSTEM:SOFTWARE: Flash: rhr, rhw or rhp radio software enhancements this bulletin involves upgrading the software on the rhr, rhw or rhp radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (in
  • 07-004-12 REV. A - EQUIPMENT: Attention! Release of new engine coolant organic additive technology (oat) chrysler corporation llc. Has released a new engine coolant for the 2013 model year vehicles and beyond, for all engine applications except the ones listed in the
  • RL108213A$ - ENGINE AND ENGINE COOLING: Nag1 (5a580) valve body as per warranty bulletin d-13-22, please use r2108213a$ valve body for all warranty (w), mopar (m) and mopar vehicle protection (f) claims.~ assembly also includes filter (52108325aa) and gasket (52108332aa).~
  • 18-113-15 - POWER TRAIN: Flash: powertrain diagnostic and system improvements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. The customer may describe a malfunction indicator lamp (mil) illumin
  • 9003199 - POWER TRAIN: Steering column if vehicle comes in for steering column replacement, verify column installed. Go to info column in star parts and open the flow chart to determine which column is installed. If column is daimler, verify that a replacement
  • 5LC23DX9A$ - EQUIPMENT ADAPTIVE/MOBILITY: Load floor handle if you are in need of a load floor handle, please just order the handle, it is no longer necessary to replace the load floor assembly for a replacement load floor handle
  • 18-113-15 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 21-014-14 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 21-010-14 - POWER TRAIN:AUTOMATIC TRANSMISSION: Summary to be provided on a future date.
  • 21-003-13 - POWER TRAIN:AUTOMATIC TRANSMISSION: Summary to be provided on a future date.
  • 21-003-13 - POWER TRAIN:AUTOMATIC TRANSMISSION: Summary to be provided on a future date.
  • 21-001-14 - POWER TRAIN:AUTOMATIC TRANSMISSION: Summary to be provided on a future date.
  • 23-013-13 - STRUCTURE:BODY: Summary to be provided on a future date.
  • 17-004-13 - SUSPENSION:REAR: Summary to be provided on a future date.
  • 08-011-13 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 08-011-13 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 24-002-14 - EQUIPMENT: Summary to be provided on a future date.
  • 24-002-14 - EQUIPMENT: Summary to be provided on a future date.
  • 24-002-12 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Summary to be provided on a future date.
  • 23-031-13 - STRUCTURE:BODY: Summary to be provided on a future date.
  • 23-010-14 - STRUCTURE:BODY: Summary to be provided on a future date.
  • 22-002-13 - TIRES: Summary to be provided on a future date.
  • 18-037-13 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 18-036-14 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 18-035-14 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 18-031-13 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 18-027-13 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 18-026-14 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 17-005-13 - SUSPENSION:REAR:SHOCK ABSORBER: Summary to be provided on a future date.
  • 17-002-14 - SUSPENSION:REAR:SHOCK ABSORBER: Summary to be provided on a future date.
  • 17-002-13 - SUSPENSION:REAR: Summary to be provided on a future date.
  • 11-001-13 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Summary to be provided on a future date.
  • 09-002-14REV.A - ENGINE (PWS): Summary to be provided on a future date.
  • 09-002-13 - ENGINE (PWS): Summary to be provided on a future date.
  • 08-051-13 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 07-004-13 - ENGINE AND ENGINE COOLING: Summary to be provided on a future date.
  • 07-003-14 - ENGINE AND ENGINE COOLING: Summary to be provided on a future date.
  • 05-005-13 - BRAKES (PWS): Summary to be provided on a future date.
  • 02-004-14 - SUSPENSION:FRONT: Summary to be provided on a future date.
  • 02-004-14REV.A - SUSPENSION:FRONT: Summary to be provided on a future date.
  • 02-004-14REV.B - SUSPENSION:FRONT: Summary to be provided on a future date.
  • 02-003-14 - SUSPENSION:FRONT: Summary to be provided on a future date.
  • SB-05-006-15 - BRAKES (PWS): 2012-2015 jeep grand cherokee: at approximately 8.4khz the customer may describe a high frequency front brake squeal or squeak *cn
  • SB21-035-15 - POWER TRAIN:AUTOMATIC TRANSMISSION: Procedure for transmission control module reprogramming with new software due to poor performance and erratic shifting *cn
  • SB-18-034-14 - ENGINE (PWS): On some model vehicles and jeeps, (my 2013-2014)malfunction indicator lamp (mil) illuminates and diagnostic trouble code (dtc) is set regarding engine oil pressure sensor circuit. *pe
  • SB-05-006-13 - SERVICE BRAKES, AIR:DISC:CALIPER: Jeep: there is contact between rear brake caliper adapter mounting bolts and brake dust shield, due to caliper adapter mounting bolts being too long and a rattling noise is heard. Model 2013-2014 grand cherokee, 2013 durango. *pe
Known Recall Investigations
  • Desiccated air bag inflator rupture investigation # EA21002

    From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.Nhtsa.Gov/sites/nhtsa.Gov/files/documents/expert_report-hrblomquist.Pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in us vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004l that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated psan inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All takata inflators produced with propellant 2004l contain desiccant, and none of these desiccated inflators using propellant 2004l are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated psan inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- takata (now known as tk global), the independent testing coalition, and exponent -- have been studying the long-term behavior of takata desiccated psan inflators using propellant 2004l (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004l is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004l.The office of defects investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated psan frontal inflators manufactured by takata. This investigation will require extensive information on takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated psan inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.Gov/recalls?Nhtsaid=ea21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede ea15-001, which remains open.

  • Post 14v-391 headliner fires investigation # RQ15003

    There is no summary currently available

  • Totally integrated power module failure investigation # DP14004

    In a letter dated august 21, 2014, the center for auto safety (cas) petitioned the national highway traffic safety administration (nhtsa) to initiate a defect investigation of alleged failures associated with the totally integrated power module (tipm) installed in chrysler suv?S, trucks, and vans beginning in the 2007 model year. The petitioner alleges that tipm defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On september 25, 2014, the office of defects investigation (odi) opened dp14-004 to evaluate the petition for a grant or deny decision. Odi analyzed complaint data provided by cas as well as complaints submitted to odi from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with tipm-7. Approximately 3 percent of cas complaints are related to vehicles equipped with tipm-6 and odi?S review of these complaints did not identify any safety defect trends. Odi conducted a detailed review of complaints narratives submitted by cas and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available customer assistance inquiry reports (cair). Analysis of the field data indicated that my2011-2013 jeep grand cherokee and dodge durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (fpr) failures than other subject vehicles. In a september 3, 2014 letter to nhtsa, chrysler submitted a defect information report (dir) identifying a defect in the fpr within the tipm-7 which can result in a no start or stall condition in approximately 188,723 model year (my) 2011 jeep grand cherokee (wk) and dodge durango (wd) vehicles manufactured from january 5, 2010 through july 20, 2011 (14v-530).In a february 24, 2015 letter, chrysler submitted a second dir expanding the scope of the fpr defect condition to include an additional 338,216 my 2012 through 2013 jeep grand cherokee vehicles manufactured from september 17, 2010 through august 19, 2013 and my 2012 through 2013 dodge durango vehicles manufactured from january 18, 2011 through august 19, 2013 (15v-115).Odi analysis of the cas allegations of tipm defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the tipm assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from tipm faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioners contentions relate to the defect condition addressed by the chrysler recalls, the factual bases of the petitioners contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a nhtsa order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize nhtsas limited resources to best accomplish the agencys safety mission, the petition is den

  • Headliner fires investigation # EA14001

    On july 1st, 2014 chrysler group llc (chrysler) notified the office of defects investigation (odi) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (my) 2011-2014 jeep grand cherokee and dodge durango vehicles manufactured between january 5, 2010 and december 11, 2013 (see nhtsa safety recall 14v-391), with notifications to begin in august 2014. According to chrysler, the fire is caused by an electrical short in the vanity lamp wiring for either one of the sun visors mounted on the vehicle. The sun visors are mounted to the roof of the vehicle through the headliner with three metal screws. It is possible for the sun visor wiring to be pierced by one of these screws either during initial vehicle assembly or later headliner area repairs which may cause an electrical short potentially resulting in fire.Odi opened an investigation involving my 2011-2013 jeep grand cherokee and dodge durango vehicles based on consumer reports of headliners catching fire at the front of the passengers compartment near the sun visors. Complainants reported failure symptoms that ranged from discoloration to open flame burning of the headliner and/or sun visor material. Complainants reported a burning plastic smell and smoke from the headliner, often occurring while the vehicle was in motion. Damage ranged from a small burn spot on the headliner to a near complete burn of the vehicle resulting in a total loss; sunroof damage/glass shattering occurred in some cases. Incidents are more likely to occur when the ignition key is in the on position.However, several vehicles continued to burn after the key was turned off, and key-off fires, while highly unlikely, cannot be fully eliminated as a potential problem. The earliest incidents chronologically were often associated with vehicle assembly or in-plant repair procedures. Chrysler revised assembly and in-plant repair procedures for the headliner which reduced the number of fields incidents.However, anytime a repair is made to the headliner of the vehicle there could still be a risk of shorting the wiring and creating a hazard.Dealership technicians will inspect the vehicles for damaged wiring caused by an improper service procedure and repair any damage. Also, all vehicles will have a plastic guideway installed on each sun visor that routes the wiring away from the attachment screws preventing the wiring from being shorted. All my 2011-2014 grand cherokee and dodge durango built before december 11, 2013 are affected by the recall; vehicles manufactured after this date had the guideway installed during vehicle production.Odi received a total of 6 complaints as of june 2014, all of which reported a fire and two of which alleged related injuries. All 6 incidents occurred while the vehicle was being driven. In each case the driver smelled smoke and witnessed the headliner burning on either the driver or passenger side. Two complaints indicate smoke inhalation injuries to the driver. In response to odis information request letters of 8/28/2013 and 2/26/2014, chrysler provided consumer and warranty data which was received by odi on 10/7/2013 and 3/19/2014. Analysis of the chrysler data indicated a total of 91 unique incidents related to the investigation of which about two thirds reported an open flame and smoke, the remaining showed only small burn marks with no visible flame. Three chrysler reports indicated injuries consisting of minor burns on the customer’s hands and smoke inhalation.The investigation is closed on the basis of the recall action the manufacturer has undertaken which is sufficient to address nhtsa’s concerns related to the investigation. The odi reports cited above can be reviewed at http://www-odi.Nhtsa.Dot.Gov/owners/searchsafetyissues under the following identification numbers: 10556110, 10536895, 10522665, 10522159, 10515592, 10561002.

NHTSA decoded information from VIN

1 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
Air Bag Loc Front1st Row (Driver and Passenger)
Air Bag Loc SideAll Rows
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Brake System TypeHydraulic
DisplacementCC3600.0
DisplacementCI219.68547874103
DisplacementL3.6
Doors4
Drive Type4x2
Engine Cylinders6
EngineHP283
EngineKW211.0331
Error Text0 - VIN decoded clean. Check Digit (9th position) is correct
Fuel Type PrimaryGasoline
GVWRClass 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
MakeJEEP
MakeID483
ManufacturerFCA US LLC
Manufacturer Id994
ModelGrand Cherokee
ModelID1949
Model Year2013
NCSA Body TypeCompact Utility (Utility Vehicle Categories "Small" and "Midsize")
NCSA MakeJeep / Kaiser-Jeep / Willys- Jeep
NCSA ModelCherokee (1984-on) (For Grand Cherokee for 2014 on use 02-422.)
Other Restraint System InfoActive Seat Belt
Plant CityDETROIT
Plant Company NameJefferson North Assembly
Plant CountryUNITED STATES (USA)
Plant StateMICHIGAN
Seat Belts AllManual
Steering LocationLeft-Hand Drive (LHD)
TPMSDirect
TrimLaredo
TurboNo
VIN1C4RJEAG6DC621101
Vehicle Descriptor1C4RJEAG*DC
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210712

The active head restraint on the driver side deployed while stopped. There was no rear end collision. It hit me in the back of the head and startled me, glad i was stopped. There seams to be a defect in the plastic parts in the head rest where the metal bar in there is installed. This certainly could have caused an accident if i was in motion on they highway and was distracted by this sudden deployment.

NoFireY NoneNone20210627

The contact owns a 2013 jeep grand cherokee. The contact stated that while her husband was driving there was an abnormal odor detected. There were no warning lights illuminated. The contact stated that while the vehicle was parked and unattended there was smoke coming from the passenger’s side rear door. The sun visor and roof were on fire. The fire department was called out to extinguish the fire. There were no reported injuries. A police report was not filed. The vehicle was towed to the local dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.

NoNoN 1 InjuredNone20210624

The contact owns a 2013 jeep grand cherokee. The contact stated while parking the vehicle, the headrest independently exploded. The contact sustained a sore neck but did not require any medical attention. The contact stated no warning light was illuminated. The vehicle was not taken to the local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 121,000.

NoNoN NoneNone20210614

The contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware and informed the contact that parts were shipped sporadically to dealers to facilitate some repairs. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated case number [xxx] are still backordered. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6).”

NoNoN NoneNone20210526

I was driving on the highway.When thr check engine light and red electric bolt came on. The truck slowed down and didn’t accelerate good and traffic was flying past me and honking horn as i pulled over. I took to dealership was told it was the accelerator pedal so replace it and reflashed system light cam back on now they saying throttle body or wiring harness is it a tsb or recall because my truck was fire

NoNoN NoneNone20210514

The passenger seat heater light keeps turning off after pushing the button. I checked under the seat and all wires seem fine. Turn the car back on an it works for a little bit then does it again. Something odd is going on with it because the ac seat works still. The windshield wipers cause a very loud annoying hum when going 60 or faster an its very annoying.

NoNoN NoneNone20210511

When you start the car it stalls. Fuel pump relay has been replaced three times. Problem is still hapening. Car is parked when it stalls. Last repaired under recall v62- fuel pump relay

NoNoN NoneNone20210503

Both the front driver and front passenger headrests have deployed in the past 1 year; however, the vehicle was not involved in an accident or collision to cause such deployment. The vehicle was parked when each headrest deployed. This is clearly a defect of the vehicle. The jeep dealership estimated the cost to repair at approximately $800 per headrest, which i will not pay, because this is not an issue caused by me. It is a vehicle defect, and needs to be recalled immediately as evidenced by the many news articles online related to this topic. It is very dangerous and could cause serious harm to someone.

NoNoN NoneNone20210421

Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to fort collins jeep (224 w harmony rd, fort collins, co 80525) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Read and Submit Vehicle Complaints -- 52+ complaints filed
Common OBD-II Error Codes
  • B037A [1] B037A
  • P0456 [1] Evaporative Emissions System Small Leak Detected
  • P0300 [6] Random/Multiple Cylinder Misfire Detected
  • P0302 [6] Cylinder 2 Misfire Detected
  • P0304 [6] Cylinder 4 Misfire Detected
  • P0306 [6] Cylinder 6 Misfire Detected
  • P1404 [4] Glow Plug Circuit High Side
  • U0197 [3] Lost Communication With Telephone Control Module
  • P0520 [3] Engine Oil Pressure Sensor/Switch Circuit Malfunction
  • P06DD [2] Engine oil pressure control – circuit performance problem
  • P2453 [1] Diesel Particulate Filter Pressure Sensor "A" Circuit Range/Performance
  • P2463 [1] Diesel Particulate Filter Restriction - Soot Accumulation
  • P0405 [1] Exhaust Gas Recirculation Sensor A Circuit Low
  • P0406 [1] Exhaust Gas Recirculation Sensor A Circuit High
  • C1266 [1] ABS Valve Power Relay Circuit Failure
  • P0503 [1] Vehicle Speed Sensor "A" Intermittent/Erratic/High
  • P0340 [1] Camshaft Position Sensor Circuit Malfunction (Bank 1)
  • P0345 [1] Camshaft Position Sensor A Circuit Malfunction (Bank 2)
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
1C4RJFAG4DC5448812013Grand CherokeeDETROIT MICHIGAN, UNITED STATES (USA)
1C4RJFAG7DC6314502013Grand CherokeeDETROIT MICHIGAN, UNITED STATES (USA)
1C4RJEAG6DC6211012013Grand CherokeeDETROIT MICHIGAN, UNITED STATES (USA)
1C4RJFHJ9DC6037642013Grand CherokeeDETROIT MICHIGAN, UNITED STATES (USA)
1C4RJFAT7DC5391682013Grand CherokeeDETROIT MICHIGAN, UNITED STATES (USA)
1C4RJFAG3DC5444662013Grand CherokeeDETROIT MICHIGAN, UNITED STATES (USA)
1C4RJEBGXDC5614492013Grand Cherokee ,
1C4RJFAG8DC5013542013Grand CherokeeDETROIT MICHIGAN, UNITED STATES (USA)
1C4RJFBT2DC6418502013Grand CherokeeDETROIT MICHIGAN, UNITED STATES (USA)
1C4RJFBG1DC6400282013Grand CherokeeDETROIT MICHIGAN, UNITED STATES (USA)
1C4RJFBG7DC5806442013Grand CherokeeDETROIT MICHIGAN, UNITED STATES (USA)
1C4RJECG2DC5261752013Grand CherokeeDETROIT MICHIGAN, UNITED STATES (USA)
1C4RJFCT5DC5240042013Grand Cherokee ,
1C4RJFAG1DC5057322013Grand CherokeeDETROIT MICHIGAN, UNITED STATES (USA)
1C4RJFBG6DC5242432013Grand Cherokee ,
1C4RJFBT5DC5954802013Grand Cherokee ,
1C4RJFCM0DC6489202013Grand Cherokee ,
1C4RJFAG3DC5281712013Grand Cherokee ,
1C4RJEAG8DC5381072013Grand Cherokee ,
1C4RJFBM5DC5935612013Grand Cherokee ,
1C4RJFCG3DC6545272013Grand Cherokee ,
1C4RJFCM1DC6234922013Grand Cherokee ,
1C4RJFCT6DC5242992013Grand Cherokee ,
1C4RJFBGXDC5991072013Grand Cherokee ,

Nearby VIN Numbers: 1C4RJFAG8HC938471 |

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