2008 Mazda MAZDA5Mazda Mazda5 2008

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 68889 [USA]: Power steering assist is suddenly lost reducing the driver's ability to steer the vehicle as typically expected, and increasing the risk of a crash.
    Mazda is recalling certain model year 2007-2009 mazda3 and mazda5 vehicles manufactured from april 2, 2007 through november 30, 2008. These vehicles may have a condition in which a sudden loss of power steering assist could occur at any time while driving the vehicle.
    mazda will notify owners, and dealers will replace the power steering pump and lines free of charge. The safety recall began on september 15, 2010. Owners may contact mazda customer assistance center at 1-800-222-5500.
    owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov .

  • Recall 84541 [USA]: This may result in the bolt(s) snapping off during use or without a load. the unsecured rack and load can then come loose while driving creating a potential road hazard, possibly resulting in a vehicle crash.
    Thule, inc. Is recalling 2,323 owner-installed roof-mounted fit kits, models 3068 and 3069, manufactured between january 1, 2008 and february 28, 2009 that are used with thule podium foot packs, models 460 and 460r. These fit kits were sold as aftermarket equipment for use on the vehicles listed above. The bolt(s) used to secure the foot to the vehicle was manufactured to a hardness that may cause the bolt(s) to be brittle and potentially break under stress.
    thule will mail a retro fit kit along with repair instructions to owners free of charge. The safety recall is expected to begin on or before april 13, 2009. Owners may contact thule toll-free at 1-800-238-2388.
    this recall only pertains to thule aftermarket roof mounted load carriers and has no relation to any original equipment installed on the listed passenger vehicles.Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov .

  • Recall 2010274 [Canada]: Steering
    On certain vehicles with electro-hydraulic power assist steering (ehpas), rust had formed inside the high-pressure pipe on the power steering system during manufacturing due to improper processing. Rust particles may detach from the pipe walls and enter the motorized power steering pump, causing damage to the pump bearings. As a result, gear lubrication may be reduced, leading to an increased load on the motor. Should this happen, there is the potential for the power steering system to enter the fail safe mode in order to prevent overheating, resulting in the power steering warning lamp to light and the motorized pump to stop which could lead to a loss of power assist and the required steering effort will increase. Correction: dealers will flush the power steering system and repair as necessary.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SA-011-24 - STEERING: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
  • SA-032-23a - ENGINE AND ENGINE COOLING: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • SA-039-23a - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-039-23 - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-032-23 - ENGINE AND ENGINE COOLING: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • 09-016-23 - ELECTRICAL SYSTEM: Speedometer replacement procedure
  • SA-075-22 - ELECTRICAL SYSTEM: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • 02-004-22a - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • SA-008-22a - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • 09-024-22 - ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.
  • 01-006-22 - ELECTRICAL SYSTEM: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st
  • 0901316 - ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP: Excessive condensation or water within the headlamp assembly caustion
  • 0901216 - EQUIPMENT: Paint damage mazda pocket paint guide
  • 0900916 - ELECTRICAL SYSTEM: Handsfree bluetooth module and/or text messaging troubleshooting procedure
  • 0900716 - ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER: Speedometer replacement procedure
  • 0900516 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Siriusxm satellite radio registration transfer after unit replacement
  • 0900416 - EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:MATERIALS:FLOORING: Proper usage of driver's floor mat.
  • 0900316 - EXTERIOR LIGHTING:FOG LIGHTS: Condensation/fog in front and rear combination lights
  • 0800116 - AIR BAGS: Passenger fairbag deactivation (pad) indicator light illumination
  • 0400416 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Brake noise, judder and dragging diagnosis and servicing
  • 0400316 - EQUIPMENT ADAPTIVE/MOBILITY: Clunk/bang/buzz noise during first forward movement after sitting
  • 0200416 - EQUIPMENT: Shock absorber replacement guidelines
  • 0200216 - WHEELS: Stains appear on wheels
  • 0100516 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Battery test procedure requirements using the gr81291
  • 0100416 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Battery maintenance
  • 0100316 - EQUIPMENT ADAPTIVE/MOBILITY: Sulfur smell from exhaust system.
  • 0100216 - EQUIPMENT: Premixed long life "fl22" engine coolant
  • 0100116 - ELECTRICAL SYSTEM: Engine start /stop procedure with room fuse removed
  • 0000216 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mazda guidelines for factory scheduled maintenance
  • 02-004-22 - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • 01-003/22 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The mazda dca-8000 is required for all warranty battery testing. If the mazda dca-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • SA-014-22 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Accessory instructions can be found on onemazda under dealer resources - parts & accessories.
  • SA-008-22 - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • 00-001-22 - POWER TRAIN: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
  • 05-002-21-3854 - POWER TRAIN: Automatic transmission/transaxle cooler and lines flushing procedure: automatic transaxle/transmission (a/t) oil cooler and lines must be power flushed completely before an overhauled or replacement a/t is installed (except skyactiv-drive)
  • 01-006-21-3779b - ELECTRICAL SYSTEM: Battery maintenance: this service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.
  • MT-003-21 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER: Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:
  • MT-002-21a - FUEL SYSTEM, OTHER: Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include e10 and e85. E10: a blend of 10% ethanol and 90% gasoline. E85: a blend of
  • MT-002-21 - POWER TRAIN: Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include e10 and e85. E10: a blend of 10% ethanol and 90% gasoline, e85: a blend of
  • 01-006-21-3779a - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • 09-025-21-3824 - EQUIPMENT: This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w
  • SA-040-21 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-041-21 - EQUIPMENT: Accessory instructions can be found on onemazda under dealer resources - parts & accessories. The links provided below can be used for quick access: for 2016 models and newer: note: instructions are found under the "attachments" section onc
  • MT-003-21 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti
  • MT-001-21 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • MT-001-21 - ELECTRICAL SYSTEM: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • MT-017-17 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft
  • 01-006-21-3779 - ELECTRICAL SYSTEM: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • 01-005-21-3778 - ELECTRICAL SYSTEM: The mazda dca-8000pm is required for all warranty battery testing. If the mazda dca-8000pm is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to t
  • 09-002-21-3770 - EQUIPMENT: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer
  • 07-001-21-3775 - EQUIPMENT: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is
  • 00-001-21-3768 - WHEELS: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
  • MTI_1032 - EQUIPMENT: Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack.
  • MTI_1031 - ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE: Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device.
  • MTI_1111 - EQUIPMENT: When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. If swapped, the sd card that is installed into the other ve
  • MTI_1034 - UNKNOWN OR OTHER: This article provides hvac heater/defroster operating tips using mode selector dial. This includes the use of intermediate positions.
  • 02-009-16-3155 - STEERING: Some customers may complain that the steering wheel is off center more than 3" even when driving straight on a flat road.
  • 09-001-17 - EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH: Excessive condensation or water within the headlamp assembly caustion.
  • MT-005-20 - ENGINE AND ENGINE COOLING: Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: engine oil consumption inspection guideline 1. R
  • 09-036-20-3756 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may exhibit a connectivity master unit (cmu), a bluetoothÿ® hands-free unit or text messaging related concerns. To improve the handling of bluetoothÿ® hands-free and/or text messaging customer concerns, mazda created a sp
  • MT-002-20 - WHEELS: New carb regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including mazda dealerships) in california effective september 1, 2010.
  • MT-001-20 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • 09-006-20-3673a - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda paint warranty guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • 00-001-20-3689 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
  • 09-006-20-3673 - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the mazda pocket paint guide are available for order on mazda e-
  • 09-003-20-3671 - EQUIPMENT: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealerâ¿¿s responsibility
  • 04-001-20-3672 - SERVICE BRAKES, HYDRAULIC: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • 02-002-20-3651 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • MT-002-19 - EQUIPMENT: If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
  • 07-002-19-3616a - EQUIPMENT ADAPTIVE/MOBILITY: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is
  • 01-022-19-3657 - EQUIPMENT ADAPTIVE/MOBILITY: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This service bulletin is to inform you about the water pump sealing mechanism and the criteria i
  • SA-057-19 - EXTERIOR LIGHTING: Service caution for rear glass replacement. Some vehicles may exhibit a water leak through a crack beneath the high mount stop light on the lift gate after rear glass replacement.
  • MT-003-19 - ENGINE AND ENGINE COOLING: Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:
  • MT-002-19 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
  • 07-002-19-3616 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is
  • SA-029-19a - EQUIPMENT: The database error discovered with ids 114.00-114.02 release has been fixed with ids 114.04 release and is now available for download.
  • SA-029-19 - EQUIPMENT: Due to a database error discovered with ids 114.00-114.02 release (which affects recall 3719f), it will be necessary to uninstall ids 114 and install ids 113.00 and 113.06 update. The recall can be performed after removing ids 114 and insta
  • SA-013-19 - EQUIPMENT: Mazda ids inoperative with vcm-ii license expiration message - if you encounter an ids inoperative problem with vcm-ii license expiration message, follow the instructions below: 1. Click here to download the resetting tool to your pc deskto
  • 00-003-19-3583 - EQUIPMENT: In support of the new mrt distribution, mazda will ship to dealers a new dual purpose diagnostic leak detector beginning march, 2019. Training videos will be posted to mgss shortly and workshop manual procedures will be revised gradually.
  • 09-003-19-3555a - EXTERIOR LIGHTING:TAIL LIGHTS: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
  • MT-012-18 - STRUCTURE:BODY: If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a hunter gsp9700 or equivalent balance machine. If your dealer does not have a gsp9700 or
  • 09-009-19-3566 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealer's responsibility to co
  • 09-007-19-3564a - EQUIPMENT: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth hands-free unit or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special s
  • 09-007-19-3564 - EQUIPMENT: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth hands-free unit or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special s
  • 09-005-19-3562 - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the mazda pocket paint guide are available for order on mazda e-
  • 09-004-19-3543 - EQUIPMENT: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to dag exchange central (mxconne
  • 09-003-19-3555 - EXTERIOR LIGHTING: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
  • 09-002-19-3554 - EQUIPMENT ADAPTIVE/MOBILITY: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro
  • 09-001-19-3553 - EQUIPMENT: When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/replacement sat radio id as so
  • 08-001-19-3544 - AIR BAGS: This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
  • 04-001-19-3556 - SERVICE BRAKES, AIR: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
  • 02-004-19-3574 - STEERING: Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
  • 02-002-19-3546 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 02-001-19-3550 - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • 01-004-19-3558 - ENGINE AND ENGINE COOLING: On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
  • 01-002-19-3552 - ELECTRICAL SYSTEM: The mazda gr8-1291 is required for all warranty battery testing. If the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • 01-001-19-3551 - ELECTRICAL SYSTEM: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • 00-002-19-3561 - BRAKES (PWS): Mazda north american operations has approved an additional on-car brake lathe as an option for mnao authorized equipment. The pro-cut on-car brake lathe has been added to the mnao authorized equipment program. Note: accu-turn is still an ap
  • 00-001-19-3560 - EQUIPMENT: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
  • 04-002-19-3545 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • 09-034-18-3430a - EQUIPMENT: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealer's responsibility to co
  • 09-020-18-3458b - EQUIPMENT:ELECTRICAL: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth hands-free unit or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special s
  • 09-014-18-3443a - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the mazda pocket paint guide are available for order on mazda e-
  • 00-003-18-3480a - EQUIPMENT: Mazda north american operations has approved an additional on-car brake lathe as an option for mnao authorized equipment. The pro-cut on-car brake lathe has been added to the mnao authorized equipment program. Note: accu-turn is still an ap
  • 00-001-18-3446a - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
  • 01-016-18-3522 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
  • MT-004-18 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • 09-034-18-3430 - VEHICLE SPEED CONTROL: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealer's responsibility to co
  • MT-004-18 - EQUIPMENT: Electrical concern and/or multiple dtc's due to aftermarket device: if you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual
  • 09-020-18-3458a - EQUIPMENT: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth hands-free unit or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special s
  • 09-025-18-3479 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to dag exchange central (mxconne
  • 09-023-18-3475 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/replacement sat radio id as so
  • 02-010-18-3477 - STEERING: STEERING WHEEL/HANDLE BAR: Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
  • 00-003-18-3480 - BRAKES (PWS): Mazda north american operations has approved an additional on-car brake lathe as an option for mnaoauthorized equipment. The pro-cut on-car brake lathe has been added to the mnao authorizedequipment program.Note: accu-turn is still an appro
  • 09-020-18-3458 - EQUIPMENT:ELECTRICAL: Some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as
  • 08-001-18-3457 - AIR BAGS: This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
  • 07-002-18-3432 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/cevaporator/cooling unit which is c
  • 05-001-18-3453 - EQUIPMENT: Always be sure to use the correct automatic transmission fluid when replacing atf. Using the wrong atf may cause shift quality complaints or may even damage the transmission. Note: atf m-v (type m5) is not the same fluid as merconv or merc
  • 04-004-18-3468 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • 04-003-18-3455 - ENGINE AND ENGINE COOLING: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
  • 02-008-18-3467 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • MT-004-18 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft
  • 02-006-18-3449 - SUSPENSION:REAR:SHOCK ABSORBER: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • 01-009-18-3452 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: The mazda gr8-1291 is required for all warranty battery testing. If the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • 01-008-18-3451 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • MT-003-18 - EQUIPMENT: The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. Standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles.
  • 09-019-18-3450 - EQUIPMENT ADAPTIVE/MOBILITY: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p
  • 09-014-18-3443 - STRUCTURE: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • 09-011-18-3448 - EXTERIOR LIGHTING:TAIL LIGHTS: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
  • 00-001-18-3446 - EQUIPMENT: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
  • 01-002-18-3417 - ELECTRICAL SYSTEM: Some vehicles may have a mil illumination with dtc's P0441, P0442, P0455, or P0456 stored in memory. To determine the location of the evaporative system leak, follow the repair procedure below. P0441 - evaporative emission control system in
  • 09-001-17-3296b - STRUCTURE: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. In most cases you will
  • 09-035-17-3080 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealer?S responsibility to co
  • SA-061-17 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is 2017 mazda north american operations, u.S.A. Allowing all mazda dealers to utilize a third party, specmo en
  • 09-008-17-3324 - EXTERIOR LIGHTING:HEADLIGHTS: Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by mazda's new vehicle limit
  • 04-004-13-2853 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • 02-009-13-2854 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 08-001-13-2859 - AIR BAGS: This information is provided to help address passenger airbag deactivation (pad) indicator illumination con-cerns during vehicle service.
  • 04-004-16-3160 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • 09-013-16-3161 - EQUIPMENT: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are resent and correctly installed. In most cases you will find that the bulb seal no. 1 (a) or
  • 02-002-16-3124 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 09-030-15-3073 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to dag exchange central (mxconn
  • 02-009-16-3155 - STEERING: STEERING WHEEL/HANDLE BAR: Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
  • 05-001-16-3128 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Always be sure to use the correct automatic transmission fluid when replacing atf. Using the wrong atf may cause shift quality complaints or may even damage the transmission.Note: atf m-v (type m5) is not the same fluid as merconv or merc
  • 09-003-16-3130 - EXTERIOR LIGHTING:TAIL LIGHTS: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/tail-light) combination lights. The recent new models have been fitted with a clear lens which can cause the symp-tom to be more noticea
  • 01-003-15-3014 - EQUIPMENT: Use the following repair procedure to minimize the need to replace the catalyst converter/exhaust pipe when removing oxygen sensors and/or air fuel ratio sensors.
  • 09-049-14-2980 - EXTERIOR LIGHTING:HEADLIGHTS: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. In most cases you will find that the bulb seal no. 1 (a) or
  • 09-039-14-2923 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as
  • 09-034-14-2956 - EQUIPMENT ADAPTIVE/MOBILITY: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.Note:mazda vehicles are manufactured with tamper-proof speedometers.When a speedometer is replaced, the new speedometer will read zero
  • 09-027-14-2935 - EQUIPMENT ADAPTIVE/MOBILITY: This service bulletin provides information regarding the proper use of the drivers floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p
  • 00-002-14-2936 - EQUIPMENT: Mazda north american operations received many requests from our dealers asking us to approve additional on-car brake lathes as an option for mnao authorized equipment. Due to your feedback and after evaluating a few on-car brake lathes, we
  • 04-004-14-2926 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • 09-012-14-2891 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/ replacement sat radio id as s
  • 04-002-14-2879 - SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
  • 09-007-14-2878 - EXTERIOR LIGHTING:FOG LIGHTS: Some customers may complain of condensation/fog inside the front or rear combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the perform
  • 09-039-13-2852 - SEATS: Some vehicles may exhibit a chattering noise and the driver-side seat lift cannot be adjusted because the lock plate guide comes off the guide cam when operating the lift. If the lift lever is then operated with the lock plate guide off, th
  • 00-004-12-2741 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owners manu
  • 09-046-12-2744 - LIGHTING (PWS): Some customers may complain of condensation/fog inside the front or rear combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the perform
  • 07-002-13-2842 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is
  • 09-028-12-2701B - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The multi information display (mid) and navigation system support for diagnostics, parts authorization, and parts exchange require contacting the proper source. Please contact the appropriate source by referring to the following tables.
  • 02-004-13-2770B - STEERING: STEERING WHEEL/HANDLE BAR: Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
  • 09-019-13-2805 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : To improve handling of customer concerns with hands-free (bluetooth) vehicle systems, mazda launched a new service procedure and part exchange program effective feb. 08, 2010 on applicable vehicles. Due to the complexity of software and har
  • 02-004-13-2770A - STEERING: STEERING WHEEL/HANDLE BAR: Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
  • 00-001-13-2748A - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owners manu
  • 09-003-13-2776 - EQUIPMENT:MECHANICAL: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. In most cases you will find that the bulb seal no. 1 (a) or
  • 05-002-13-2777 - POWER TRAIN:AUTOMATIC TRANSMISSION: Always be sure to use the correct automatic transmission fluid when replacing atf. Using the wrong atf may cause shift quality complaints or may even damage the transmission.Note:atf m-v (type m5) is not the same fluid as merconv or merco
  • 05-002-13-2777A - POWER TRAIN:MANUAL TRANSMISSION:LUBRICANT: Always be sure to use the correct automatic transmission fluid when replacing atf. Using the wrong atf may cause shift quality complaints or may even damage the transmission.Note:atf m-v (type m5) is not the same fluid as merconv or merco
  • 09-005-13-2781 - EQUIPMENT: This service bulletin provides information regarding the proper use of the drivers floor mat to avoid any poten-tial interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with
  • 02-004-13-2770 - STEERING: Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
  • 02-001-13-2752 - EQUIPMENT: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • 01-002-13-2753 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some vehicles may exhibit a rattle noise and/or exhaust leaking noise from the rear of the vehicle. The noise may be caused by a gap between the exhaust hanger bracket and flange, which allows moisture containing road salt to enter and caus
  • 00-001-13-2748 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owners manu
  • 09-009-16-3150A - EQUIPMENT: Some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as
  • 01-016-16-3220 - ENGINE (PWS): There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This service bulletin is to inform you about the water pump sealing mecha-nism and the criteria
  • 00-004-16-3237 - EQUIPMENT: Raising a vehicle with a jack can be dangerous if not done properly. The vehicle can slip off the jack and seri-ously injure someone. In this service information, some important warnings and cautions have been taken from the owners manual.
  • 1099M - ELECTRICAL SYSTEM: When reprogramming a control module, always use the gr-8 battery management system power supply mode. If not used, the control module reprogramming may fail due to a weak vehicle battery.The gr-8 battery management system power supply mode
  • 1066M - EXTERIOR LIGHTING: Some customers may complain about improper operation of the auto-dimming mirror. This may be caused by an obstruction of the front and/or rear light sensor(s) (e.G. Hanging a parking permit from the mirror). Use a soft cloth with mild deter
  • MTI_1031 - EQUIPMENT: Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device
  • MTI_1111 - EQUIPMENT: When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. If swapped, the sd card that is installed into the other ve
  • MTI_1034 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: This article provides hvac heater/defroster operating tips using mode selector dial. This includes the use of intermediate positions.
  • MTI_1032 - EQUIPMENT: Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack.
  • MTI_1031 - EQUIPMENT: Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device.
  • MTI_1111 - EQUIPMENT: When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. If swapped, the sd card that is installed into the other ve
  • MTI_1034 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE: This article provides hvac heater/defroster operating tips using mode selector dial. This includes the use of intermediate positions.
  • 02-009-16-3155 - STEERING: Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
  • SA234 - ELECTRICAL SYSTEM:SOFTWARE: Ids update 101.00 and 101.02 is now available on ms3 under the "ids/infotainment" tab.
  • 09-009/16 - EQUIPMENT:ELECTRICAL: Hands-free bluetooth module and/or text messaging troubleshooting procedure. Some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. To improve thehandling of bluetooth hands-free and/or text messaging cu
  • RF-12-17 - POWER TRAIN:CLUTCH ASSEMBLY: Summary to be provided on a future date.
  • 00-004/12 - ENGINE (PWS): Summary to be provided on a future date.
  • 02-004-14 - STEERING: STEERING WHEEL/HANDLE BAR: Summary to be provided on a future date.
  • SB-08-001-13 - AIR BAGS:FRONTAL: Mazda: information provided regarding the indicator light illumination of the passenger airbag deactivation (pad). *pe
  • SB-09-003-13 - EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES: Mazda: on various model years and model vehicles, the headlamp assembly would have excessive condensation or water within and should be checked and replaced, if necessary for correct installation. *pe
  • SB-09-005-13 - EQUIPMENT ADAPTIVE/MOBILITY: Mazda: on some vehicles, to avoid potential interference of foot placed on pedals, information is provided regarding proper use, and placement, of driver's floor mat. Various models and model years. *pe
  • SB-02-001-12 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Mazda: tpms warning light illumindated. This may be caused by damage to the valve nut and/or valve stem of the wheel. *kb
  • SB-08-004-11 - AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE: Mazda: 2006-2010 mazda 5. Air bag warning light is on with a stored trouble code. *rm
  • 08-002-11 - AIR BAGS: Mazda: saltwater entering the crash sensor connector is causing the air bag warning light to come on. 2006-2010 mazda5. *rm
  • 01-006-11 - ENGINE AND ENGINE COOLING: Mazda: a malfunction light is on with a stored trouble code. *rm
  • 09-005-11 - EXTERIOR LIGHTING:HEADLIGHTS: Mazda: there is possible excessive condensation or water inside the headlamp unit on many mazda models. *rm
  • SB-09-057-10 - EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES: Mazda: there is condensation and fog in the front and rear combination lights. *rm
  • SB-01-028-10 - ENGINE AND ENGINE COOLING:ENGINE: Mazda: variable valve timing (vvt) noise when starting engine. When engine is first started, some vehicles may exhibit a loud ticking noise from the variable valve timing (vvt) (a). This is caused by the lock pin of the variable valve tim
  • SB-06-003-10 - STEERING:COLUMN: Mazda: steering column slightly moves in or out telescopically. Some vehicles may exhibit a slight in or out movement of the steering wheel when it is pushed or pulled, even with the steering wheel release lever properly locked. *pe
  • SB-09-054-09 - STRUCTURE:BODY:DOOR: Mazda: on some vehicles, the sliding door lock may be hard to operate. This may be caused by two things. First, too much grease has been applied to the lock actuator (a) and second, the lock lever of the remote controller (b) gets caught
  • SB-01-012-09 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: Mazda: mil comes on with P2004/check valve stuck open. Some vehicles may experience an mil that comes on with dtc P2004 (variable tumble shutter valve stuck open). The cause may be the check valve in the intake manifold vacuum chamber being
  • SB-01-007-09 - ENGINE AND ENGINE COOLING:ENGINE: Mazda: vehicles may exhibit a concern of unstable idling or, in some rare cases, stalling, just after the vehicle stops with no dtcs detected. Problem is due to the accumulation of carbon deposits inside the throttle body causing air flow
  • 01-024/08 - ENGINE AND ENGINE COOLING:ENGINE: Mil comes on with dtc P2006 / variable tumble shutter valve can not completely close. *nj
  • 0102206 - SUSPENSION:FRONT: Front crankshaft bolt service warning. *nj
Known Recall Investigations
  • Loss of electric power steering assist investigation as of 20100628

    The subject vehicles have electro-hydraulic power assist steering (ehpas).The complaint counts shown above alleged a loss of power steering assist in the subject vehicles.Usually, but not always, the loss is accompanied by the simultaneous lighting of an indicator light on the dash.The complaints include 14 alleged crashes involving 6 injuries.On mazda3 and mazda5 vehicles manufactured from april 2, 2007 through november 30, 2008, rust may have formed inside the epas high-pressure pipe during manufacture due to improper processing.If the rust is present it may damage the power steering pump bearings leading to an increased load on the electric motor; this results in an elevated operating temperature for the epas system.To prevent excessive overheating of the system, which could potentially cause permanent damage, afailsafe mode which de-powers the electric pump is implemented.This causes a loss of power assist making it more difficult to steer the vehicle, especially at lower vehicle speeds.Once the failsafe is implemented the epas system will remain disabled until the ignition is turned off.However epas will be re-enabled if the operating temperature is reduced (i.E., within an acceptable range) on a subsequent drive cycle.On august 8, 2010 mazda submitted a part 573 defect information report initiating safety recall 10v-374 to remedy the subject vehicles.The report, which contains additional details on the remedy repair, is available at http://www-odi.Nhtsa.Dot.Gov/recalls/.Odi notes that the affected population shown in that report includes approximately 8,000 vehicles mazda repaired prior to initiating the recall.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0441 [1] Evaporative Emission Control System Incorrect Purge Flow
  • P0442 [1] Evaporative Emission Control System Leak Detected (small leak)
  • P0455 [1] Evaporative Emission Control System Leak Detected (gross leak)
  • P0456 [1] Evaporative Emissions System Small Leak Detected
  • P2004 [1] Intake Manifold Runner Control Stuck Open Bank 1
  • P2006 [1] Intake Manifold Runner Control Stuck Closed Bank 1
  • C1099 [2] C1099
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20190707

Tl* the contact owns a 2008 mazda 5. While driving various speeds, the power steering assist lost control and all the instrument panel indicators briefly illuminated. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was contacted and provided case number: 1-2284518588. The failure mileage was 179,889.

NoNoN NoneNone20190516

Tl* the contact owns a 2008 mazda 5. When the contact started the vehicle, the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 149,000. The vin was not available.

NoNoN NoneNone20180618

I bought 4 kumho tires sized 205 50r17 for this car in september of 2015. In august of 2017, at about 25000 miles on the tires, one of them developed what we later learned was a belt separation. The symptoms were a severe vibration, and severe pull. We replaced two of the tires. 10 months later the car developed exactly the same symptoms, and it was discovered that another of the tires had a belt separation. I replaced all 4 tires with another brand. I called kumho to report the issue, as they clearly had a bad run of tires for me to have to out of one set. The person answering the phone (warranty department) insisted that 'belt separations are common', that the recent recall was a "voluntary recall because the engineers just wanted to see the tires'. I asked to speak to someone in their safety or engineering departments. She said "we don't have anyone like that".

NoNoN NoneNone20180419

Tl* the contact owns a 2008 mazda 5. While driving various speeds, the power steering seized and the power steering assist fault indicator illuminated. The failure occurred without warning. The dealer was not made aware of the failure. The manufacturer was notified. The vehicle was not diagnosed or repaired. The failure mileage was 141,000.

NoNoN NoneNone20170430

Steering warning light comes on steering gets heavy

NoNoN NoneNone20170430

2008 mazda 5. Consumer writes in regards to systemic problems with vehicle transmission. *ld the consumer stated the rear shock mounts and the oil assembly had to be repaired. The wheel rims corroded internally, allowing air to leak from the tires. The ignition switch and transmission failed. Updated 08/23/2017*js

NoNoN NoneNone20170108

Rear sliding doors will not close in colder temperatures they open fine and then will not close, meaning the doors will not latch and can come open while driving and will not lock or allow setting the alarm function when parking. Has happened multiple times while cold,having two kids that ride in the back my doors should no come open on the highway. *tr

NoNoN NoneNone20161218

When temperatures drop below freezing, rear sliding doors have difficulty latching to the point where they can't be properly closed. This exact issue is described in recall #06v463000 for which my vehicle's vin/year is not included. I would like my vehicle to be included in this recall so i can have the issue addressed by the dealer. *tr

NoNoN NoneNone20161216

Rear slider doors freeze shut. There is no way to know that this problem is going to occur until it's already an issue. At the same time, the rear slider door latching mechanism freezes in 'open' position. If the door is able to be opened and not closed, the door has to be tied shut with bungees. If the driver does not notice the open door light and the passenger does not notice that the door did not close and latch, the door will slide open when the car is moving. This happened to my driver side door in 2013 and my passenger side door on saturday, december 19th. The 2006 mazda 5 was recalled for this same reason (4306k). *tr

NoNoN NoneNone20150803

Going down the road and all of a sudden it sounds like a rock banging in the rear driver side wheel well. It turns out to be a broken shock mount. This is the second one that has broken. One broke at ~80,000 miles and now this at ~120000. Search the internet and it is a known problem.

NoFireN NoneNone20150527

Tl* the contact owned a 2008 mazda 5. While driving at an unknown speed, the driver heard a bang sound near the front end of the vehicle and pulled over to the side. After inspecting the vehicle, the contact noticed flames under the hood. There were no warning indicators illuminated prior to the failure. A police report was filed and the fire department extinguished the fire. The fire department did not know the cause of the fire. The vehicle was destroyed and towed to a private tow company. The manufacturer was not notified of the failure. The vin was unknown. The approximate failure mileage was 166,000.

NoNoN NoneNone20150112

This is what is going on with my car. I almost had an accident because of the power steering assist is suddenly lost by reducing my ability to steer the vehicle. Mazda said there was no recall on my car so they cant help me. Mazda is recalling certain model year 2007-2009 mazda3 and mazda5 vehicles manufactured from april 2, 2007 through november 30, 2008. These vehicles may have a condition in which a sudden loss of power steering assist could occur at any time while driving the vehicle. Consequence: power steering assist is suddenly lost reducing the driver's ability to steer the vehicle as typically expected, and increasing the risk of a crash. *tr

NoNoN NoneNone20140906

Rear seatbelt jam and will not unlatched. Seatbelt lockup and child was lock in belt and had to be carefully pulled from seat. Seal belt is lock to seat. Cannot used existing belt. *tr

NoNoN NoneNone20140705

I was driving mazda 5 and stopped for traffic light as it was red. As the light turned green, i moved my foot from brake to accelerator paddle, the car started going in reverse direction. I immediately applied brakes, i tried to accelerate again and again the car was going in reverse. No i did not have my car on reverse gear, the car was on "d" drive all the time. I turned off the car and restarted the car again and out the car on "d" and again the car went on reverse. I tried this process again, this time all the car dashboard lights came on and car did not start. I immediately called 911, on 5th july (sunday) around 3:00pm. My call details can be received. I towed my car to dealership and they are suggesting engine failure. The car can no way have engine failure. If it was engine failure how can the car go on reverse? I am thankful to god that i did not hit the car behind i had a 4 year old child in my car. This is a serious issue with this car. I would suggest people are aware of this major issue as this can lead to major accidents. Also, i got it serviced 3 months back and no issue was identified. I like mazda 5 mini van i have been driving for about 4 years but this incident has great setback about mazda in my mind. I also have mazda cx-7 that i am so scared to drive. I can never imagine the car going into reverse while in drive mode. This is life threatening defect in the car. Thank you and god bless you. P.S. The vehicle speed was between 0-5 mph, the speed when you take foot of brake and press speed accelerator. *tr

NoNoN NoneNone20130131

Mazda5 2008 wearing inside of tires prematurely and cupping. Outside edge of tires reported to still have 15000 miles left of use. Second set of tires purchased with same problem. Grinding noise every time dealer rotated and aligned the tires every 5k miles during oil change. I was accused of not rotating tires enough; however, now they admit the alignment is a common problem with mazda5. Dealer only recommends i get a "special" german engineering style alignment that costs $89 every 10k miles. I am forced to pay for their poor design. *tr

NoNoN NoneNone20120622

My husband was driving the car on the highway and the car began to stall and slow down suddenly. The car's heat indicator light went on high and then went to cold. He could not drive the car past 45 miles. When my husband exited the ramp off the highway the car shut down completely. The incident could potentially put my husband in a deadly accident having had stalled and stopped on a highway with cars speeding behind him. We were told by a mazda dealer that we are responsible for replacing the engine which apparently blew. They claim the engine had no oil, but we know the car should have had oil. No check oil light ever came on. In addition, this car stalled while i was driving on the highway 6 months after we purchased the car. That time i was able to pull over to the slow lane and drive it slowly as that time it also did not allow me to drive past 45 miles. The dealer fixed the problem stating that it was the trans control module that was defective. Earlier this month the car began to stall again while i was driving on the highway once more, the mechanic suggested to replace the transmission. I failed to mention that a few months after buying the car the air bag light would come on indicating that it was not working. We expected all the troubles with the car to be electrical, but either way these problems could have caused our lives. *tr

NoNoN NoneNone20120518

Noticed the seal that secures the window to the frame of the vehicle has an 1/8 inch opening, a break in the seal lining. On a recent road trip, in may, driver and passenger heard this popping noise, we thought that something was hitting the car top, apparently not, as the right window seal is further stretched out and a break has now occurred. I am concerned that under consistent use and pressure that the opening will continue to stretch out even further affecting the windshield security and the driver. My mileage is limited and very low at this time but very concerned for safety purposes. *tr

NoNoN NoneNone20120114

Tl* the contact owns a 2008 mazda mazda5. The contact stated that all four tires were wearing excessively due to the factory specifications of the alignment. The manufacturer was made aware of the failure and could not provide any assistance to the contact. The vehicle was not repaired. The vin was not available. The approximate failure mileage was 60,000.

NoNoN NoneNone20110930

Tl* the contact owns a 2008 mazda mazda5. The contact heard a knocking coming from the front end of the vehicle when accelerating. The dealer informed the contact that both the struts and shocks were fractured, leaking and needed to be replaced. The contact sent the manufacturer an email and was awaiting a response. No repairs were performed. The current mileage was 51,000 and the failure mileage was 46,000.

NoNoN NoneNone20110327

Tl* the contact owns a 2008 mazda 5. The contact stated that while driving approximately 65 mph when a tire suddenly became flat. The vehicle was inspected by a dealer who advised him that the valve stem was fractured and caused the flat tire. The vehicle was not repaired. The failure and current mileage was approximately 48,000.

NoNoN NoneNone20110307

Took car in due to recall notice for power steering failure for replacement part. New part installed was defective and resulted in loss of steering ability. *tr

NoNoN NoneNone20110107

The glass panel of 2008 mazda5 moonroof exploded on highway with no apparent reason. Luckily the inside cover was in place and not many broken pieces fell down from the gap. After a search on the internet, the issue seems not uncommon among mazda cars and minivans. *tr

NoNoN NoneNone20100823

On 8/24/10 i was driving in sf city traffic as i neared an intersection, my power steering on my 2008 mazda 5 failed. I pulled over into a red zone, barely out of traffic, and turned off the car. I read the manual and it suggested turning the car on again. I did but the steering light remained on. I moved the car (with difficulty and no small amount of stress) to a safer location. I called mazda and they came and towed the car to the dealership. They repaired the car in 4 days time. They told us they were "about" to send out recall notices on the mazda 5. The next day (8/25) i read in the ny times auto section that the mazda corp. In japan had known about this power steering failure for 2 years. This seems incredible to me, given that the car is barely 2 years old. Luckily nothing happened but 5 minutes before i had been on the freeway going 55 miles an hour. What would have happened if the power steering had gone out then? *tr

CrashNoN 3 InjuredNone20100814

First incident, power steering was lost while making a u-turn. Warning light illuminated. Regained power after half an hour. Second incident, attempted to avoid a swerving car, but steering wheel locked up and could not control vehicle. Ended up spinning out and crashed into another car and the center median. *tr

NoNoN NoneNone20100727

Power steering failed three times yesterday. Dash light came on and steering got very heavy although i was able to muscle the car through turns. Day was very hot and we were driving in an urban environment. I did what the owners' manual said - stopped and shut off the car, waited a few seconds and restarted the car. In two out of the three instances the power steering light had gone out and the power steering was working. In the other instance the light did not go out and the power assist was not working. The car is working okay now and i am not sure if or when this might occur again. Because of the driving situation at the time and because i am an experienced driver this did not present a grave safety issue; however, had i been driving faster and the road conditions been poor it could have been catastrophic. *tr

NoNoN NoneNone20100713

Loss of power steering two times on my mazda 5. *tr

NoNoN NoneNone20100702

Mazda 3 and 5 power steering failure. This is currently covered by mazda tsb: 06-002/09 i think mazda should issue a recall for the affected parts. Loss of power steering can be very dangerous for people with limited physical strength. *tr

NoNoN NoneNone20100627

Power steering failure at low speed, power steering light comes on. After restart functioned normally. *tr

NoNoN NoneNone20100617

The engine on my mazda5 was running at idle speed for approximately 10-15 minutes on a warm day. In pulling out of the parking lot, the power steering failed completely and the warning light came on. In researching with other owners, i realized that this is a pervasive problem. *tr

CrashNoN NoneNone20100604

I was pulling into a hotel parking lot which happened to be a steep slope. I stopped mid way up the hill to see where i needed to check in and park. When i took my foot off of the brake, i started rolling backwards. I pushed the accelerator but nothing happened, my car continued to roll backwards. I pushed the brake pedal but it wouldn't allow me to push it down. It was stuck. Then my check engine light came on as well as my brake light. As i reached for the emergency brake my car stopped because i ran into a light post and a tree damaging my car. I was able to get the car into park and shut off the engine. I turned the car back on and the lights were no longer on. I was able to drive it and park it. I assessed the damage which were both rear quarter panels were damaged as well as a few dents and scratches. Since it was the weekend i waited till monday morning to call my dealership. They said they wouldn't touch it without me reporting it to mazda corp. First. I called mazda and explained what happened. They told me i would have to run it through my insurance company since there was damage to my car. I called my insurance company the next morning and reported it. I had to pay my deductible plus some money from my insurance company to get it fixed. I asked for mazda to check the event data recorder to see why this happened. I'm not sure if this was done because it sounded like they only checked the diagnostics and said there was nothing wrong with my car. I don't believe i should have had to pay for my car because it was faulty. It is still under warranty. *tr

NoNoN NoneNone20100527

2008 mazda5 - 40k miles after idling in parking lot for approx 20 mins, put car in drive and attempted to leave. Power steering light illuminated, wife could not turn wheel at all. Turned off car. I arrived 10 mins later and was able to operate the steering with difficulty. *tr

NoNoN NoneNone20100525

2008 mazda 5 power steering failure. Normal driving conditions and power steering failed during operation at highway speed. Power steering fluid fine and no other physical signs apparent to cause failure. Power steering resumed once the car was turned off and then on again. *tr

NoNoN NoneNone20100506

Tl*the contact owns a 2008 mazda 5. The contact stated that on may 7, 2010, the power steering failed and she had to use the manual steering power. The vehicle was taken to a repair shop where the contact was informed that the power steering module needed to be replaced. The vehicle had not been repaired at the time of the complaint. The contact called the dealership and was told that the vehicle was no longer under warranty. The failure mileage was approximately 39,000. The current mileage was approximately 41,000.

NoNoN NoneNone20100504

I was about to parallel park in reverse and the power steering died. A light showed up on the dashboard indicating the same. Because it was a busy street a bunch of cars and bike riders were backing up behind me. I muscled the car into the spot without the power steering. When i shut the car off and restarted it, the power steering worked again. *tr

NoNoN NoneNone20100419

I own a 2008 mazda 5 with just over 50,000 miles on it. I travel in sales, so i am put quite a few miles on per year. In the past month i have experienced 3 occasions where upon starting my car, the power steering light comes on and there is no power steering. Each time, i put the car in park and restart and the light goes out and the power steering returns. Heat seems to play an issue in this. Also, the power steering will not reset after restarting the car unless the air conditioning is first shut off. There is a section in the owners manual that addresses what to do if the power steering light comes on and the power steering fails to respond. This would indicate to me that mazda has seen this occur. As someone who was in the automotive industry for over 30 years, i have no clue why a auto manufacturer would add electronics to a power steering system. I have contacted my local mazda dealer and they told me that they have seen this problem before. Apparently, it could be the pump or the hoses to the steering rack and naturally the warranty ends at 36,000 miles. I know pumps run over $ 650.00 which does not include labor. I am 58 years old and have never had to replace the power steering on any vehicle, especially one with such low mileage. Needless to say i am not pleased. *tr

CrashNoN 1 InjuredNone20100410

Tl*the contact owns a 2008 mazda5. The contact was driving approximately 40 mph. The brake pedal was applied with excessive force and the antilock brake system failed to activate. The vehicle continued to accelerate and crashed into the rear of another vehicle. The contact sustained injury to his right foot. The vehicle was towed to a body shop. The entire front end of the vehicle was damaged. There was deployment of the air bags during the crash. A police report was not filed. The manufacturer will be notified of the failure. The failure mileage was 25,143.

NoNoN NoneNone20100406

The power steering on the mazda 5 fails - no steering and light comes on. *tr

NoNoN NoneNone20100403

Tl*the contact owns a 2008 mazda 5. While driving at approximately 10 mph and attempting to park, the power steering light illuminated. The driver stated that it became very difficult to steer at that point. She was able to maneuver the vehicle to a safe area and turn it off. The vehicle was towed to an authorized dealership where she was informed that the failure was caused by a defective power steering pump. He called the manufacturer and communicated the failure. The contact had planned to have the vehicle repaired at the time of the complaint. The current and failure mileages were 14,428.

NoNoN NoneNone20100402

We were driving from reagan airport to kensington, maryland. While changing lanes on i-495, the power steering gave out on our mazda5 with 39k miles on it. We were able to drive home with great effort. We took the car to the mazda dealership and they know about this problem, that it is typical for mazda5s. *tr

NoNoN NoneNone20100325

While i was driving my 2008 mazda 5 in late march 2010, the power steering stopped working. The problem persisted until we got it fixed. The mechanic gave the following diagnostic, 'C1099 power steering circuit fault hydroelectric power steering pump intermittently shuts down. Mazda tsb references this issue. Recommend perform tsb per mazda and reevaluate.' the repair cost around $1,000. *tr

NoNoN NoneNone20100324

I was sitting in very slow moving traffic on a surface street, traveled 1/4 mile in approximately a 45 minute time span. As i turned right on to a new street i noticed the steering became very difficult. I immediately took the vehicle to the parking lot to my left. It took great strength to turn the wheel to make the left hand turn. I stopped the car, checked the power steering fluid. It was at proper level. I restarted the vehicle and still no power steering. After sitting for approcimately 15 minutes. I restarted the vehicle again and the power steering had returned. I had the car towed to the dealership. I am reading several reports of similar instances of this occurring in the same make and model of vehicle under similar cirumstances.

NoNoN NoneNone20100312

2008 mazda5 lost power steering while driving. Ps light came on. Pulled over and turned car off. Waited with engine off for 30 minutes. Ps restored after engine turned back on. *tr

NoNoN NoneNone20100305

Parked into parking space, when i put it in reverse to back up and drive away the power steering suddenly turned off and an orange caution light turned on my dash board, the power steering did not work during the drive home. After some research it seems that this a recurring problem with the mazda 5. *tr

CrashNoN NoneNone20100224

Floor mat flips up over clutch and brake pedal sometimes when shifting gears. Can cause accidental brake application when shifting gears. Eyelet securing mat to floor separates from mat after a few months of usage. Allows floor mat to shift forward and the front edge of the mat catches the clutch pedal. When the pedal is depressed, the mat catches the pedal and flips up over the brake and clutch pedal. Pressing the clutch again will also engage brake. When operating vehicle on feb 25, 2010, two times the brakes applied when shifting gears due to the mat interference. The second time the vehicle skidded out of a turn and damaged the front right wheel and tire when hitting a curb. The mat was removed to prevent further problems. Vehicle was inoperable after incident. *tr

NoNoN NoneNone20100210

Clutch pedal sticks to floor when weather is cold causing difficulty shifting and or getting vehicle to move. When outdoor temps are below 35f, clutch pedal will stay depressed until vehicle warms up or is manually pulled back up with hands. Pedal may stay depressed when attempting to drive or pop back up abruptly causing stalls in traffic, spinning the tires or other dangerous actions. Problem is causing excessive clutch wear and chatter, damage to motor mounts and tires. *tr

NoNoN NoneNone20091231

Power steering failed while driving downhill in a parking garage. *tr

NoNoN NoneNone20091208

Tl*the contact owns a 2008 mazda 5. While driving 30 mph the power steering warning light illuminated and the steering wheel locked. The contact was able to drive with difficulty to the emergency lane. The vehicle was turned off for 30 minutes. When the vehicle was restarted it functioned normally. The dealer stated that they would have to see the warning light illuminated before replacing any parts. The failure has occurred 3 times and no repairs have been made to the vehicle. The failure mileage was 8000. The current mileage is 10,000. Updated 03/16/10 *bf updated 07/12/10. *jb

NoNoN NoneNone20090731

Tl*the contact owns a 2008 mazda5. While the contact was driving approximately 10 mph, the power steering failed without warning. The vehicle was taken to an authorized dealer. The technician was unable to duplicate the failure. The identical failure occurred eight months after the first occurrence. The vehicle was taken to an authorized dealer twice. The vehicle had not been repaired when the complaint was filed. The failure mileage was 3,000. The vin was not available. The current mileage was 15,800.

NoNoN NoneNone20090521

Driving for 2 hours of a 4 hour drive, power steering went out on vehicle. I was stopped at a gas station and went to pull out when it happened. It had not happened before and 24 hours later it was working again. Mazda has taken my car for repair and has given me a rental car. However due to the frequency with which this has been happening to the mazda 5 the parts (pump and pipe) are on back order and my car will not be repaired and returned for 15 weeks. If i were to take possession of my car i would have to sign a waiver that mazda is not responsible for any accident if it is caused by the part failure. *tr

NoNoN NoneNone20090514

Power steering goes out sporadically. There have been three occasions so far in the past year that the power steering has went out on my mazda 5. Twice i was able to stop the car wait ten seconds and restart the car and it reset. Once it took two hours of sitting off before it reset itself. *tr

NoNoN NoneNone20090513

Mazda 5 - 2008 shocks and struts causes car unbalanced and damaging rubbers (between shock and frame) to cause noises. This also damages the tires and tire alignment. *tr

NoNoN NoneNone20090403

Drivers floor mat retaining clip begins to separate from normal usage. Separation allows mat to move forward enough that edge of mat is caught by clutch pedal during gear changes. Mat lifts over clutch pedal and becomes entangled with clutch and brake pedal when trying to shift gears. Mat interference causes accidental and aggressive brake application when attempting to shift gears. Mat has been replaced by dealer previously but problem returns after a few months of usage. *tr

NoNoN NoneNone20090323

Van has 15,000 miles and is approx 14 months old. Vehicle was diagnosed with excessive tire wear in the front and tire cupping in the rear, creating excessive road/tire noise inside of the vehicle cabin. *tr

NoNoN NoneNone20090317

2008 mazda5 with 55,000mi (90% highway driven). While driving about 20 mph in town the steering wheel all of a sudden became very difficult to turn and i noticed the steering failure light on the dashboard. Pulled to a safe location and called my dealership. The mechanic indicated that it was a voltage trip and if i turned off the car and restarted it would reset and work again. The steering did work after i started the engine and i have driven about 200 miles with no other occurrence. On friday i had my oil changed at the dealership and when i told them of the problem they indicated that i would have to replace my pump and a length of hose. Why the hose too? Its 6,000mi out of warranty. After some internet sleuthing, it seems that this is a very common mechanical failure that mazda is not dealing with responsibly. Hard to imagine they are not learning from toyota's and honda's experience. This is a huge safety issue especially if this failure occurs unexpectedly on the highway while driven by an inexperienced driver. Not sure about now but many owners earlier in 2010 were having to wait over 5 weeks to get a replacement pump due to a backorder issue. I can't believe that mazda is not proactively doing a voluntary recall. Please investigate this serious problem and suggest to mazda that replacing the faulty pumps under an extended warranty is good for safety and good for business. *tr

NoNoN NoneNone20090217

Power steering failure. Normal mixed driving, highway & city stop & go, while waiting in a drive thru for coffee, steering wheel became almost immovable, would still turn to normal limits both right & left, however the effort required was very high. Returned car to dealer under warranty noticing that steering effort remained constant throughout the drive. Effort required was not dependent on speed, or direction. *tr

NoNoN NoneNone20081115

Tl*the contact owns a 2008 mazda 5. The contact stated that there were loose bolts on the rear passenger side suspension. While driving various speeds, the contact heard loud popping noises. The vehicle was taken to the dealer once and they planned on replacing the bushing and tightening the bolts on the suspension. The inner walls of the tires were wearing off due to the loose bolts, which also caused the suspension to slowly detach. The vehicle is currently in the shop for repair. The contact discovered that several other consumers were experiencing suspension failure as well. The failure mileage was 17,000 and current mileage was 21,000.

NoNoN NoneNone20081013

We bought a 2008 mazda5 and have had to take it to the dealer twice for loose bolts on the rear right suspension. The car has less than 2000 miles on it. We are concerned about the safety of the car. *tr

NoNoN NoneNone20080926

Tl*the contact owns a 2008 mazda 5. While driving 65 mph, the sunroof suddenly exploded. The sunroof was closed at the time of the failure. The vehicle was taken to the dealer and they stated that someone in the vehicle caused the failure. The current and failure mileages were 4,100.

NoNoN NoneNone20080923

Premature tire wear is a huge problem. Had to replace the front 2 factory toyo tires at 8,777 miles (sep 2008) due to even wear that placed the tires in the "red". Replaced the same two front tires (which were falken) at 24,437 miles (july 2009) because of even tire wear that placed the tires in the "red". I am now on my third set of tires at only 24,500 miles. Both times that tire replacement occurred, vehicle was taken to local mazda dealership for alignment check and to verify what the cause of the abnormal, premature wear is. Both times the alignment was not off and there was no determining cause for the premature wear of the front two tires.*tr

NoNoN NoneNone20080627

2008 mazda5 powersteering pump shuts down when hot, mazda knows about the problem and refuses to recall. Dangerous for small or week drivers. Has occurred 2 times on me in after sitting in traffic. Internet search reveals lots of complaints. *tr

NoNoN NoneNone20080430

Car was idling in the garage for about 20 minutes, when i went to back it out of the garage the steering response was extremely heavy (e.G. No power steering) and the power steering warning light on the dashboard was on. I drove without power steering -- very difficult -- for about 10 minutes -- then came home, turned off the engine, and let the car cool. After cooling off the power steering returned and the warning light no longer came on. Various online forums indicate this is a persistent problem with mazda 3s and 5s, and that the problem has occurred to many vehicle owners while driving. Mazda has issued a tsb, but has not issued a recall. See: [begin technical service bulletin] tsb: 06-002/09 2007-2009 mazda3 and 2007-2009 mazda5 - heavy steering effort with power steering malfunction indicator lamp on and dtc C1099 applicable model(s)/vins 2007-2009 mazda3 vehicles (not including mazdaspeed3) with vins below (produced between april 1, 2007 and november 4, 2008) '2007-2008 jm1bk****** 742201 - 880507 '2008-2009 jm1bk****** 100002 - 251982 2007-2009 mazda5 vehicles with vins jm1cr***** 155672 - 349055 (produced between produced between april 1, 2007 and november 4, 2008) description some customers may feel that the steering effort is hard or heavy with power steering malfunction indicator lamp illumination and dtc C1099 [electro hydraulic power assist steering (ehpas)] stored in memory. This problem is caused by contamination of the system from such things as corrosion getting inside the power steering line, sticking in the power steering pump, and lowering the revolution speed. The system then goes into a fail safe function. Customers having this concern should have their vehicle repaired using the following repair procedure. [end excerpt from technical service bulletin] i am writing because i feel this is a manufacturing defect that mazda should be required to repair at its expense, not the owners'. Thank you.*tr

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