2016 Hyundai VELOSTERHyundai Veloster 2016

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 150221 [USA]: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
    Hyundai motor america (hyundai) is recalling certain 2015-2016 veloster, 2012 santa fe, 2011-2013 sonata hybrid, and 2016 sonata hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
    hyundai will notify owners, and dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new knock sensor detection system (ksds). Repairs will be performed free of charge. The recall began march 31, 2021. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 198.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2021674 [Canada]: Engine
    Issue: hyundai auto canada is conducting a product improvement campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: this only affects santa fe models equipped with a 2.4 l mpi engine, and veloster models with a 1.6 l gdi engine. Safety risk: a sudden loss of engine power could increase the risk of an accident. An engine failure could also create the risk of a fire. Corrective actions: hyundai will notify owners by mail and advise you to take your vehicle to a dealer to update the software for the engine control module. Note: hyundai recommends that you should always follow the correct vehicle maintenance schedule, which is printed in the owner's manual. If you experience unusual engine noise, reduced power, or a check engine/oil warning light, hyundai advises you to immediately visit a hyundai dealership to have your vehicle diagnosed.

  • Recall 2020592 [Canada]: Engine
    Issue: on certain vehicles equipped with a 1.6 l gdi, 2.0 l gdi, or 2.4 l mpi engine, the connecting rod bearings could wear prematurely. As a result, there could be an abnormal knocking noise from the engine and/or the oil pressure warning light may turn on. If you continue to drive the vehicle with worn connecting rod bearings, the engine could fail. An engine failure would cause a sudden loss of power with an inability to restart. In some cases, a damaged connecting rod could puncture the engine block and cause an oil leak. Note: for the sonata model, only the sonata hybrid and plug-in hybrid (phev) models are affected by this recall. Additional note: engine compartment fires can happen for many different reasons. In some cases, there is too much damage to find the cause of a fire. Safety risk: a sudden loss of engine power could increase the risk of a crash. Oil that leaks onto a hot component could cause a fire. Corrective actions: hyundai will notify owners by mail and instruct you to take your vehicle to a dealer for an engine inspection test, to determine if there is bearing damage. If damage is found, the engine will be replaced. Dealers will also update the software for the engine control module. Note: hyundai recommends that you should always follow the correct vehicle maintenance schedule, which is printed in the owner's manual.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 24-BD-001H - VISIBILITY: This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming
  • 24-01-009H - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), and anti-theft ignition cylinder protector campaign (campaign 9a5) in res
  • 24-01-009H - ELECTRICAL SYSTEM: This bulletin provides the service procedure to: 1) upgrade the ibu/bcm (integrated body control unit/body control module) to revise the oem hyundai burglar alarm system operation and ignition start logic and 2) install two anti-theft decal
  • 24-01-009H - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), and anti-theft ignition cylinder protector campaign (campaign 9a5) in res
  • 23-01-014H-6 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), and anti-theft ignition cylinder protector campaign (campaign 9a5) in res
  • 23-01-014H-6 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), and anti-theft ignition cylinder protector campaign (campaign 9a5) in res
  • 23-EM-005H - ENGINE AND ENGINE COOLING: This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
  • 23-01-014H-6 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-01-014H-6 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), in response to an increase in thefts of certain 2011-2022my hyundai vehic
  • 23-01-014H-5 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), in response to an increase in thefts of certain 2011-2022my hyundai vehic
  • 23-01-014H-5 - POWER TRAIN: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), in response to an increase in thefts of certain 2011-2022my hyundai vehic
  • 23-BE-010H - ELECTRICAL SYSTEM: Some models from service campaign 993 (ibu/bcm software update and decals application) equipped with the hyundai oem remote start system may exhibit the horn honking when remote starting the vehicle after receiving the software update. Thi
  • 22-01-023H-2 - ENGINE AND ENGINE COOLING: A class action lawsuit against hyundai motor america (a??Hmaa??) alleges that certain hyundai vehicles (a??Class vehiclesa??) were manufactured, marketed, sold, and/or leased with an engine defect that can result in sudden engine seizure,
  • 23-01-014H-5 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), in response to an increase in thefts of certain 2011-2022my hyundai vehic
  • 23-01-014H-5 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-01-014H-5 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-01-014H-4 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-BD-007H - STRUCTURE:BODY: Hyundai applies a paint protection film (ppf) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can becom
  • 23-01-014H-4 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-01-014H-4 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993) in response to an increase in thefts of certain hyundai vehicles not equipped with engine immobilizers targeted through social media. In november 2
  • 23-01-014H-3 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-01-014H-2 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993) in response to an increase in thefts of certain hyundai vehicles not equipped with engine immobilizers targeted through social media. In november 2
  • 23-01-014H-2 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-BD-002H - VISIBILITY: This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. This tsb illustrates the various causes of condensation inside th
  • 22-01-092H - STRUCTURE: In certain areas, a vehiclea??S underbody may exhibit corrosion due to road-salt usage. As a preventative measure, a cavity wax coating is applied to the internal surfaces of underbody components and an undercoating spray is applied to exte
  • 22-01-092H - STRUCTURE: In certain areas, a vehiclea??S underbody may exhibit corrosion due to road-salt usage. As a preventative measure, a cavity wax coating is applied to the internal surfaces of underbody components and an undercoating spray is applied to exte
  • 22-01-023H-2 - ENGINE AND ENGINE COOLING: Certain vehicles may experience the check engine warning lamp illuminated with dtc P1326 and/or engine may exhibit abnormal noise, or no crank/no start condition related to connecting rod bearing wear or damage. This dealer best practice ou
  • 22-01-023H-2 - ENGINE AND ENGINE COOLING: Certain vehicles listed below may experience the check engine warning lamp illuminated with dtc P1326 and/or an engine concern/noise related to connecting rod bearing wear or damage. Follow the procedure to inspect the vehicle and replace
  • 22-EM-006H-2 - ENGINE AND ENGINE COOLING: The warranty coverage for engine repair or replacement regarding engine damage or malfunction from connecting rod bearing wear has been extended to 15 years or 150,000 miles from the date of original retail delivery or date of first use, wh
  • 22-01-024H-2 - ENGINE AND ENGINE COOLING: Op code/part number (reference guide for service campaign t6g)
  • 22-GI-006H - TIRES: Effective june 2, 2008, federal motor vehicle safety standard 110 (fmvss 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale
  • 22-EM-010H - ENGINE AND ENGINE COOLING: Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.
  • 22-EM-006H-1 - ENGINE AND ENGINE COOLING: The powertrain warranty coverage for certain engine repairs and/or replacement where the engine damage or malfunction is related to connecting rod bearing wear, has been extended to 15 years or 150,000 miles from the date of original retail
  • 22-01-028H-1 - ENGINE AND ENGINE COOLING: Hyundai is conducting a campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction indicator lamp (mil)
  • 22-01-023H-1 - ENGINE AND ENGINE COOLING: Certain vehicles listed below may experience the check engine warning lamp illuminated with dtc P1326 and/or an engine concern/noise related to connecting rod bearing wear or damage. Follow the procedure to inspect the vehicle and replace t
  • DBP966 - ENGINE AND ENGINE COOLING: Hyundai is conducting a service campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction indicator la
  • DBPT6G - ENGINE AND ENGINE COOLING: Certain vehicles that have completed service campaign 966 may experience the check engine warning lamp illuminated with dtc P1326 and/or an engine concern/noise related to connecting rod bearing wear or damage. Follow the procedure to inspe
  • 22-01-023H - ELECTRICAL SYSTEM: Certain vehicles listed below may experience the check engine warning lamp illuminated with dtc P1326 and/or an engine concern/noise related to connecting rod bearing wear or damage. Follow the procedure to inspect the vehicle and replace
  • 22-01-028H - ELECTRICAL SYSTEM: Hyundai is conducting a campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction indicator lamp (mi
  • 21-01-023H-4 - ELECTRICAL SYSTEM:SOFTWARE: Hyundai is conducting a campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction indicator lamp (mil)
  • DBP966 - ENGINE AND ENGINE COOLING: Hyundai is conducting a service campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction indicator la
  • DBP966 - ENGINE AND ENGINE COOLING: Hyundai is conducting a service campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction indicator l
  • 21-01-023H-3 - ENGINE AND ENGINE COOLING: Hyundai is conducting a campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction indicator lamp (mi
  • 21-EM-005H-1 - ENGINE AND ENGINE COOLING: The powertrain warranty coverage for certain engine repairs and/or replacement where the engine damage or malfunction is related to connecting rod bearing wear, has been extended to 15 years or 150,000 miles from the date of original reta
  • 966DBP - ENGINE AND ENGINE COOLING: Hyundai is conducting a product improvement campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction
  • 21-01-023H-2 - ENGINE AND ENGINE COOLING: Hyundai is conducting a campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction indicator lamp (mi
  • 21-AT-013H - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE: Certain vehicles (listed below) equipped with 7-speed dual clutch transmission (dct) may exhibit abnormal vibration at low speeds. This bulletin outlines the procedures for diagnosing and replacing the double clutch, including a transmissio
  • 21-01-023H-1 - ENGINE AND ENGINE COOLING: Hyundai is conducting a campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction indicator lamp (mi
  • 21-EM-005H - ENGINE AND ENGINE COOLING: The powertrain warranty coverage for certain engine repairs and/or replacement where the engine damage, defect, or failure is related to connecting rod bearing wear, has been extended to 15 years or 150,000 miles from the date of original r
  • 21-01-025H - ENGINE AND ENGINE COOLING: Consult the hyundai warranty policy & procedures and the below tables to determine new or reman engine usage. Please note that a reman engine may not be available for certain vehicle models/model years listed in this tsb.
  • 21-01-024H - ENGINE AND ENGINE COOLING: Certain vehicles listed below may experience the check engine warning lamp illuminated with dtc P1326. Follow the procedure to inspect the vehicle and replace the engine and/or update the engine ecu software (if new rom is available) based
  • 21-EM-004H - ENGINE AND ENGINE COOLING: This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the bearing clearance test inspection requirements to determine next required steps
  • 21-BR-002H - BRAKES (PWS): This bulletin provides best practice recommendations when performing brake service procedures.
  • 21-EM-003H - ENGINE AND ENGINE COOLING: This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.
  • 20-BR-002H - BRAKES (PWS): This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.
  • 20-SS-004H - WHEELS: This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the ⿿tire balance data sheet⿝ must be fully completed including imbalance and road for
  • 20-ST-001H-2 - EQUIPMENT: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 20-ST-001H-1 - STEERING:AUTOMATED/ADAPTIVE STEERING:MOTOR/ACTUATOR: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 20-BD-014H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. The tsb illustrates the various causes of condensation inside the la
  • 20-BE-008H - ELECTRICAL SYSTEM:SOFTWARE: This bulletin provides information for new software to update the navigation and display audio system to include the apple carplay and android auto feature. This bulletin describes how to transfer the update software to a storage drive (usb
  • DCT Dealer Best - POWER TRAIN: An informational brochure about the dual clutch transmission was sent to class members of 2015-2017 model year sonata eco vehicles, 2016-2017 model year tucson vehicles, and 2016-2017 model year veloster vehicles equipped with a dual clutch
  • 20-SS-002H(1) - WHEELS: This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to maximize tire life and performance.
  • 20-BD-007H-1 - EQUIPMENT: This bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using recommended safe chemical products.
  • 20-EE-003H - EQUIPMENT: This bulletin provides information on identifying dealer stock vehicles with either: ⿢ a battery soc alert - low battery state of charge (soc) at or below 50%. ⿢ a 30 day alert - vehicle has not started and reported an soc in 30 days.
  • 20-AT-016H - EQUIPMENT ADAPTIVE/MOBILITY: The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both oem (new) and remanufactured automatic transmissions:
  • 20-BD-007H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin describes the general guidelines to disinfect and protect vehicle interior surfaces using certain safe chemical products.
  • 20-BD-006H - LATCHES/LOCKS/LINKAGES: This bulletin describes the procedure to apply grease to the coupling lever of a door latch that has difficulty opening.
  • 20-SS-001H - SUSPENSION: This bulletin describes the requirements for all wheel alignment and/or vehicle tracking claims and best practices when diagnosing and conducting alignment-related repairs for all models and model years.
  • 20-ST-001H - STEERING: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 20-BE-001H - ELECTRICAL SYSTEM: This bulletin provides guidelines to inspect the usb, head unit, and multi-box for common connection conditions. 2. This bulletin presents guidelines to inspect for common android auto and apple carplay connection conditions. 3. This bullet
  • 19-BE-011H-1 - BACK OVER PREVENTION: The blind spot detection (bsd) or blind-spot collision warning (bcw) is a system that measures the speed of and distance from the following vehicles by using two magnetic wave radar sensors attached in the rear bumper. The bsd/bcw detects v
  • 19-BE-015H-1 - EQUIPMENT:ELECTRICAL: This bulletin contains information regarding the clock display on certain navigation (avn 4.0) head units. This procedure is specifically for the clock date and time not displaying which started appearing around august 17, 2019. Other simil
  • Campaign T4A Dea - STEERING: Certain 2017-2018my santa fe (nc), 2016my veloster (fs), 2014my elantra (md), and 2016-2017my azera (hg) vehicles may experience a warning lamp being illuminated intermittently when starting the engine after replacing the motor driven power
  • 19-01-031H - ENGINE AND ENGINE COOLING: Certain 2017-2018 my santa fe (nc), 2016my veloster (fs), 2014my elantra (md), and 2016-2017my azera (hg) vehicles may experience a warning lamp being illuminated intermittently when starting the engine after replacing the motor driven powe
  • 19-BD-007H - VISIBILITY:SUN/MOON ROOF ASSEMBLY: The warranty coverage for the panoramic sunroof moving glass has been extended to 10 years or 120,000 miles from the date of original retail delivery or date of first use, whichever occurs first, and is valid for original and subsequent own
  • Campaign T4A Dea - STEERING: Certain 2017-2018my santa fe (nc), 2016my veloster (fs), 2014my elantra (md), and 2016-2017my azera (hg) vehicles may experience a warning lamp being illuminated intermittently when starting the engine after replacing the motor driven power
  • 19-01-031H - STEERING: Certain 2017-2018 my santa fe (nc), 2016my veloster (fs), 2014my elantra (md), and 2016-2017my azera (hg) vehicles may experience a warning lamp being illuminated intermittently when starting the engine after replacing the motor driven powe
  • 19-GI-006H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides instruction detailing the proper methodology for scanning and uploading captured gds data files to the techline repository. Compliance with this bulletin ensures that the gds data files are correctly transferred and m
  • 19-BD-007H - STRUCTURE: The warranty coverage for the panoramic sunroof moving glass has been extended to 10 years or 120,000 miles from the date of original retail delivery or date of first use, whichever occurs first, and is valid for original and subsequent own
  • 19-BE-010H - ELECTRICAL SYSTEM: This bulletin provides information related to clearing all diagnostic codes for vehicles equipped with the blue link system (gen 1).
  • Campaign T3F FS - BRAKES (PWS): Hyundai has launched a service campaign to inspect and repair or replace the vacuum pump cap on certain veloster (fs) vehicles.
  • 19-01-009H - SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM: Some subject vehicles may experience the illumination of various warning lamps including the brake warning lamp and other lamps. This bulletin describes the procedure to apply sealant to the vacuum pump or replace the vacuum pump cap based
  • 19-ST-001H - STEERING: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 19-FL-003H - ELECTRICAL SYSTEM: This bulletin provides the procedure to write the vehicle identification number (vin) during the replacement of the engine control module (ecm) or powertrain control module (pcm). Once the vin has been programmed to the ecm/pcm, it cannot b
  • 19-BE-004H - VISIBILITY:REARVIEW MIRRORS/DEVICES: This bulletin provides information on the serviceable parts for the outside mirror assembly. When diagnosing and repairing the outside mirror, do not replace the entire assembly. Refer to page 2 of this tsb for replacement of individual par
  • 19-AT-002H - POWER TRAIN: Certain vehicles (listed below) equipped with 7-speed dual clutch transmission (dct) may exhibit an abnormal vibration at low speeds. This bulletin outlines the procedures for diagnosing and replacing the double clutch, including a transmis
  • 5NP-Z3A5R-02 - POWER TRAIN: This bulletin provides the procedure to update the tcu (transmission control unit) in certain vehicles (listed below) when replacing the dual clutch transmission (dct) with updated clutch material. This bulletin also provides a method of id
  • 5NP-Y3H4E-11 - FUEL SYSTEM, GASOLINE: On certain 2015-2017my veloster (fs) vehicles with 1.6l turbo engines may experience the illumination of various warning lamps including the brake warning lamp and other lamps. This bulletin describes the procedure to apply sealant to the v
  • 5NP-P9V7R-11 - FUEL SYSTEM, GASOLINE: Hyundai motor america is conducting a service campaign to inspect and (if necessary) replace the vacuum pump cap on certain 2015-17 veloster vehicles. Service campaign t3f provides a service procedure to inspect and apply sealant or replace
  • 5NP-X9G4F-09 - EQUIPMENT: This bulletin describes the proper steps to identify and correct a symptom with a "subscription updated" or "loading" pop-up message shown (intermittently) after every head unit boot up.
  • 5NP-Q7J2C-07 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Certain 2012-2016 1.6l veloster (fs) vehicles may experience a check engine warning light with the following dtc(s) found stored in the engine control module (ecm): ? Dtc P0455 - evaporative emission system-leak detected (large leak) ? Dt
  • 5NP-H6P9S-06 - STEERING:RACK AND PINION: On some elantra (md/ud), elantra gt (gd) and veloster (fs) vehicles, a noise may develop in the steering rack. This bulletin does not address any steering function related concerns. This bulletin provides information on replacement of the s
  • 5NP-G8S6L-01 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This bulletin describes the procedure to determine if the vehicle's navigation unit needs to be replaced as a result of the inability to set the clock or view it on the top of the screen.
  • 5NP-R8E8D-12 - ELECTRICAL SYSTEM:SOFTWARE: Hyundai motor america is conducting a service campaign to update both the ecm (engine control module) and the tcm (transmission control module) on certain 2016my model year veloster equipped with 7 speed dct. Service campaign tzz provides a
  • 5NPH9L4R02 - FUEL/PROPULSION SYSTEM (PWS): Hyundai has launched a service campaign to inspect and if needed, repair the evaporative emissions canister and bracket on certain model year 2011? 2015 hyundai sonata hybrid and 2012 ? 2016 veloster vehicles. This campaign affects such veh
  • 5NPU7G9E02 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Some veloster (fs) and sonata hybrid (yf hev) vehicles may experience a check engine warning light on with any of the following dtcs found stored: ? P0442 - evaporative system (evap) - small leak ? P0455 - evaporative system (evap) - larg
  • 5NP-Z2J3V-04 - FUEL SYSTEM, GASOLINE: Some veloster (fs) and sonata hybrid (yf hev) vehicles may experience a check engine warning light on with any of the following dtcs found stored: ? P0442 - evaporative system (evap) - small leak ? P0455 - evaporative system (evap) - larg
  • 5NP-S5Y6V-04 - ELECTRICAL SYSTEM:SOFTWARE: This bulletin provides information related to ecm (engine control module) software update for diagnostic trouble code (dtc) P0441 - canister purge valve (cpv) - incorrect cpv flow. There is no vehicle performance concern associated with thi
  • 5NP-U4G9Q-03 - ENGINE AND ENGINE COOLING: Hyundai motor america is conducting a service campaign to update the ecm software on certain 2016 model year accent and veloster vehicles. Service campaign t1s provides a procedure to update the ecm software.
  • 5NP-M6E8A-03 - ENGINE AND ENGINE COOLING: This bulletin provides information related to ecm (engine control module) software update for diagnostic trouble code (dtc) P0441 - canister purge valve (cpv) - incorrect cpv flow. There is no vehicle performance concern associated with thi
  • 5NP-D7T2K-01 - STRUCTURE:BODY:TAILGATE: Hyundai motor america is conducting a service campaign to replace the tailgate switch on certain 2015-16 model year veloster vehicles. Service campaign t1o provides a procedure to replace the tailgate switch.
  • 5NP-N3T9R-01 - STRUCTURE:BODY:TAILGATE: On certain 2015-16my veloster (fs) the tailgate handle may not function properly due to an internal issue with the tailgate switch. This condition may affect the tailgate open and closing functionality.
  • 5NP-S9D9P-10 - POWER TRAIN:AUTOMATIC TRANSMISSION: This bulletin provides information on components, attributes, and precautions of the 7-speed dry-type dual clutch transmission (dct).
  • 5NP-B6E2P-10 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): "the pcm or tcm contains logic to adjust solenoid duty and line pressure as needed to compensate for normal clutch wear over the life of the transaxle. This bulletin provides the procedures necessary to reset (erase) and relearn the pcm/tcm
  • 5NP-M6C8D-10 - ELECTRICAL SYSTEM:STARTER ASSEMBLY: This bulletin describes the procedure to verify that the fuse and jumper settings for the remote engine start control module are set for the applicable vehicle, and if necessary, how to make adjustments to these settings.
  • 5NP-F9E3D-09 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): "this bulletin describes steps to activate applicable vehicles with navigation or display audio radios that have been de-activated for the following reasons: h a customer who initially waives blue link enrollment, and then decides to enro
  • 5NP-Q7S7E-09 - POWER TRAIN:MANUAL TRANSMISSION: The shift lever on some 6-speed vehicles may intermittently not shift out of park. This bulletin provides the diagnostic procedures to correct this condition.
  • 5NP-B3N9F-09 - ELECTRICAL SYSTEM:SOFTWARE: This bulletin provides information for new software to update the navigation and display audio system to include the apple carplay and android auto feature. This bulletin describes how to transfer the update software to a storage drive (usb
  • 5NP-E2D7G-09 - POWER TRAIN:MANUAL TRANSMISSION: The following vehicles are equipped with a 6-speed automatic transmission. The atf level must be checked by the following procedure.
  • 16-AT-004 - POWER TRAIN: Automatic transaxle (6-speed) atm fluid level check description: the following vehicles are equipped with a 6-speed automatic transmission. The atf level must be checked by the following procedure: notice use only atf meeting the s
  • 16-AT-003 - POWER TRAIN:AUTOMATIC TRANSMISSION: Summary to be provided on a future date.
Known Recall Investigations
  • Engine fires investigation as of 20211222

    In 2017, the office of defects investigation (odi) opened two recall queries (rq17-003 and 004) following multiple recall actions initiated by hyundai and kia for “theta ii” engine-equipped vehicles. The rqs were opened to investigate both the timeliness and scope of the recalls as well as the compliance of each company to meet their reporting requirements established under the motor vehicle safety act. Numerous violations of the requirements were found for both companies, and in on november 20, 2020, both companies entered into consent orders with nhtsa to resolve nhtsa’s assertions of violations of law. Both consent orders remain in effect.In 2018, the center for automotive safety (cas) petitioned the agency under defect petition (dp) 18-003 to investigate non-crash fires on various hyundai and kia models, citing 120 voqs alleging vehicle fires at varying points of origin and occurring under various non-crash related circumstances (including key-off fires). In opening dp18-003, odi noted that many of the 120 fire incidents appeared to originate in the engine compartment area and made reference to the two open rq investigations as likely pertinent. Odi issued information request (ir) letters to hyundai and kia and several peer oems in its efforts to properly evaluate and disposition cas’ petition.After reviewing responses to the dp requests, odi granted cas’ petition and in 2019 opened two preliminary evaluations (pe19-003 and 19-004, one for each company) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year hyundai (sonata and santa fe) and kia (optima, sorento and soul) models. Odi issued additional, more broadly scoped ir letters to both hyundai and kia, which upon review, identified certain vehicle populations exhibiting higher rates of non-crash fires for various defects and points of origin, including some due to engine failure.To date, hyundai and kia have issued several recallsto address vehicle fires, including those due to engine failure involving various engine types (theta ii gdi, theta ii mpi, theta ii mpi hev, nu gdi, and gamma gdi). The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers are installing an engine control software modification known as knock sensor detection software (ksds) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure). Ksds is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). They have even replaced engines if the ksds software detects an impending engine failure.The 78 voqs cited above, which all involve fires likely due to engine failure, consist of 36 remedy-related and 42 scope-related incidents. The injury allegations involve eye and burn injuries not requiring medical treatment. With the 83 other voqs, odi is aware of 161 fires potentially due to engine failures. The downloadable version of the resume available at nhtsa.Gov contains additional information on the recall actions and id numbers for the voqs.The office of defects investigation (odi) is opening this engineering analysis for two primary purposes. First, the investigation will continue to evaluate the scope of recalls initially begun under prior odi actions (see below), and will also include other recalls for fires due to engine failures, which hyundai and kia have subsequently launched (many influenced by odi investigations). Second, the investigation will monitor and evaluate the efficacy of the recall remedies for engine fire related recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by hyundai and kia.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P1326 [6] Knock control, cylinder 1 - control limit reached
  • P0455 [3] Evaporative Emission Control System Leak Detected (gross leak)
  • P0442 [2] Evaporative Emission Control System Leak Detected (small leak)
  • P0441 [2] Evaporative Emission Control System Incorrect Purge Flow
  • P0014 [2] "B" Camshaft Position - Timing Over-Advanced or System Performance (Bank 1)
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210511

Engine has a knock to it, and only drove it for about 5 month's

NoNoN NoneNone20210504

Nothing has happened yet, my vin was just associated with the recall and i want to get it checked

NoNoY NoneNone20210425

Tl* the contact owns a 2016 hyundai veloster. The contact received notification of nhtsa campaign number: 20v746000 (engine). The contact stated that while driving and coming to a stop, the vehicle loss motive power and stalled without warning. The vehicle was towed to an independent mechanic, who had replaced the engine previously due to an oil change that was serviced incorrectly. The independent mechanic informed the contact that the vehicle was over the 12,000 mils warranty coverage for the engine. The vehicle was then towed to automax hyundai (3221 e central texas expy, killeen, tx 76543) to be diagnosed. The contact was informed that the vehicle showed the symptoms of the recall however, since the original engine had been replaced, the manufacturer would not honor the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 114,000.

NoNoN NoneNone20210420

While driving 60 miles an hour on the interstate heading to work i begin to hear a knocking from my engine. I put my flashers on and begin to slow down because i begin to smell smoke. I was able to navigate into the nearest gas station and turn the car off. When i tried to restart the car it would not turn over. I checked the oil just to make sure because of the smell and the oil was depleted. I put three layers of oil into my car so i could get it started enough to get it to the express oil change nearby. I dropped my car off there and they performed a diagnostic test where they informed me that the engine had failed. I made a service appointment with my dealer who finally contacted me back today saying they would take a look at the car and let me know if it was part of the recall. I was never notified by hyundai or my dealership that my engine was recalled. I currently am without a car and was told that a service vehicle may be provided if it's deemed that my engine failed due to the recalled issue. I have already spent $200 in uber rides.

NoNoN NoneNone20210419

While driving 60 miles an hour on the interstate heading to work i begin to hear a knocking from my engine. I put my flashers on and begin to slow down because i begin to smell smoke. I was able to navigate into the nearest gas station and turn the car off. When i tried to restart the car it would not turn over. I checked the oil just to make sure because of the smell and the oil was depleted. I put three layers of oil into my car so i could get it started enough to get it to the express oil change nearby. I dropped my car off there and they performed a diagnostic test where they informed me that the engine had failed. I made a service appointment with my dealer who finally contacted me back today saying they would take a look at the car and let me know if it was part of the recall. I was never notified by hyundai or my dealership that my engine was recalled. I currently am without a car and was told that a service vehicle may be provided if it's deemed that my engine failed due to the recalled issue. I have already spent $200 in uber rides.

NoNoN NoneNone20210409

Tl* the contact owns a 2016 hyundai veloster. The contact stated while driving 70 mph, he heard a knocking sound coming from the vehicle, and the vehicle stalled. Herrnstein hyundai, inc. (2827 river rd, chillicothe, oh 45601) was made aware of the failure and informed the contact that the vin was not included in a recall. The vehicle was taken to an independent mechanic and diagnosed that the bearings were faulty and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact was relating the failure to nhtsa campaign number: 20v746000 (engine). The failure mileage was 146,000.

NoNoN NoneNone20210408

Tl* the contact owns a 2016 hyundai veloster. The contact stated while driving 70 mph, he heard a knocking sound coming from the vehicle, and the vehicle stalled. Herrnstein hyundai, inc. (2827 river rd, chillicothe, oh 45601) was made aware of the failure and informed the contact that the vin was not included in a recall. The vehicle was taken to an independent mechanic and diagnosed that the bearings were faulty and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact was relating the failure to nhtsa campaign number: 20v746000 (engine). The failure mileage was 146,000.

NoNoN NoneNone20210328

I bought a veloster but hasn't been brought in for recall maintenance

NoNoN NoneNone20210327

I bought a veloster but hasn't been brought in for recall maintenance

NoNoN NoneNone20210321

Was on a 10 hr round trip drive,engine light flashed,stayed on then flashed again and continued to do this,then went into limp mode.Was on the highway. Had car taken to nearest shop and the engine has to be replaced do to a cracked block.

NoNoN NoneNone20210320

Was on a 10 hr round trip drive,engine light flashed,stayed on then flashed again and continued to do this,then went into limp mode.Was on the highway. Had car taken to nearest shop and the engine has to be replaced do to a cracked block.

NoNoN NoneNone20210309

Tl* the contact owns a 2016 hyundai veloster. The contact stated while driving 45 mph, the vehicle loss motive power while the accelerator pedal was being depressed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to sheehy hyundai of waldorf (2910 crain hwy, waldorf, md 20601) where it was diagnosed with the engine needing to be replaced. The contact related the failure to nhtsa campaign number: 20v746000 (engine). The vehicle was not repaired. The manufacturer had been informed of the failure and agreed to pay half the expense to replace the engine. The failure mileage was approximately 135,000.

NoNoN NoneNone20210308

Tl* the contact owns a 2016 hyundai veloster. The contact stated while driving 45 mph, the vehicle loss motive power while the accelerator pedal was being depressed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to sheehy hyundai of waldorf (2910 crain hwy, waldorf, md 20601) where it was diagnosed with the engine needing to be replaced. The contact related the failure to nhtsa campaign number: 20v746000 (engine). The vehicle was not repaired. The manufacturer had been informed of the failure and agreed to pay half the expense to replace the engine. The failure mileage was approximately 135,000.

NoNoN NoneNone20210308

Currently waiting on a remedy for this vehicle, the recall was issued on dec 1, 2020, still no remedy available nor any help or information from any of the dealerships around me. The service department wasn't even aware of the recall.

NoNoN NoneNone20210307

Currently waiting on a remedy for this vehicle, the recall was issued on dec 1, 2020, still no remedy available nor any help or information from any of the dealerships around me. The service department wasn't even aware of the recall.

NoNoN NoneNone20210301

Tl* the contact owns a 2016 hyundai veloster. The contact stated that while driving at various speeds, the check engine warning light remained illuminated, and the vehicle would not properly accelerate. The vehicle was examined by an independent mechanic who replaced the engine coils, spark plugs, and fuel injectors however, the failure recurred. The local dealer and manufacturer were not yet notified of the failure. The contact was informed that the vehicle was included in the nhtsa campaign number 20v746000 (engine). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 91,000.

NoNoN NoneNone20210301

The dash touch screen is unresponsive

NoNoN NoneNone20210228

Tl* the contact owns a 2016 hyundai veloster. The contact stated that while driving at various speeds, the check engine warning light remained illuminated, and the vehicle would not properly accelerate. The vehicle was examined by an independent mechanic who replaced the engine coils, spark plugs, and fuel injectors however, the failure recurred. The local dealer and manufacturer were not yet notified of the failure. The contact was informed that the vehicle was included in the nhtsa campaign number 20v746000 (engine). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 91,000.

NoNoN NoneNone20210228

The dash touch screen is unresponsive

NoNoN NoneNone20210224

The plug behind the ac control panel (the blower motor switch) has melted because the current isn't being conducted properly. This issue started months ago when i noticed the ac control knob was getting stuck & stopped working on the numbers. This last week i smelt smoke coming from the ac control panel, which is what led me to remove the console to see behind. Apparently, this iis a very common complaint of the 2012-2016 velosters & some people have had their dash set on fire before. I fear for my safety if the car were ever to set fire because of this design flaw & i were driving. I, & other people, could die from this. Hyundai has never issued a recall or addressed this issue.

NoNoN NoneNone20210223

The plug behind the ac control panel (the blower motor switch) has melted because the current isn't being conducted properly. This issue started months ago when i noticed the ac control knob was getting stuck & stopped working on the numbers. This last week i smelt smoke coming from the ac control panel, which is what led me to remove the console to see behind. Apparently, this iis a very common complaint of the 2012-2016 velosters & some people have had their dash set on fire before. I fear for my safety if the car were ever to set fire because of this design flaw & i were driving. I, & other people, could die from this. Hyundai has never issued a recall or addressed this issue.

NoNoY NoneNone20210211

Tl* the contact owns a 2016 hyundai veloster. The contact received notification of nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was unavailable. The vehicle was taken to koons woodbridge hyundai (1880 opitz blvd, woodbridge, va 22191) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated while driving at 10 mph, there was an abnormal sound coming from the engine. The contact stated that there was no oil in the engine. The vehicle was towed to koons woodbridge hyundai (1880 opitz blvd, woodbridge, va 22191) where it was diagnosed and the contact was informed that the engine needed to be replaced. The manufacturer was not made aware of the issue. The approximate failure mileage was 65,000. Vin tool confirms parts not available.

NoNoY NoneNone20210210

Tl* the contact owns a 2016 hyundai veloster. The contact received notification of nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was unavailable. The vehicle was taken to koons woodbridge hyundai (1880 opitz blvd, woodbridge, va 22191) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated while driving at 10 mph, there was an abnormal sound coming from the engine. The contact stated that there was no oil in the engine. The vehicle was towed to koons woodbridge hyundai (1880 opitz blvd, woodbridge, va 22191) where it was diagnosed and the contact was informed that the engine needed to be replaced. The manufacturer was not made aware of the issue. The approximate failure mileage was 65,000. Vin tool confirms parts not available.

NoNoN NoneNone20210210

On approximately 02/10/21 a loud knocking noise started while driving, vehicle was towed to hyundai dealership and a claim was sent to warranty services, teck acknowledged rod knock, oil quality good and oil level ok. Almost 3 months later nothing has been done, hyundai does not want to fix vehicle, even with known engine issues

NoNoN NoneNone20210209

Tl* the contact owns a 2016 hyundai veloster. The contact received notification of nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was unavailable. Medlin hyundai (1800 n. Wesleyan blvd, rocky mount, nc 27804, (252) 985-2601) was contacted by phone and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20210208

Tl* the contact owns a 2016 hyundai veloster. The contact received notification of nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was unavailable. Medlin hyundai (1800 n. Wesleyan blvd, rocky mount, nc 27804, (252) 985-2601) was contacted by phone and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20210204

The problem started with a ticking noise. I changed the oil hoping that this would resolve the issue but nothing changed. So, on the way home from running errands i hit the gas and the car made a bunch of loud noises and then stalled. It also began leaking oil. I removed the panel from underneath to see what happened and saw a bunch of aluminum fragments all over the panel.

NoNoN NoneNone20210203

The problem started with a ticking noise. I changed the oil hoping that this would resolve the issue but nothing changed. So, on the way home from running errands i hit the gas and the car made a bunch of loud noises and then stalled. It also began leaking oil. I removed the panel from underneath to see what happened and saw a bunch of aluminum fragments all over the panel.

NoNoN NoneNone20210203

Engine knocking. Sounds louder every year. Progressively worse over 2 year now. Vehicle has approximately 30,000 miles on it. Knocks hard especially when idling. Knocks, rattles, hisses. Makes so much noise have to turn vehicle off when idling. Worried for my safety while on the road. Is my vehicle included in the engine rod bearing recalls. My issues match perfectly to an unofficial notice i received. Please help me out. I have video of the sound. Video file large. Can't upload.

NoNoN NoneNone20210202

Engine knocking. Sounds louder every year. Progressively worse over 2 year now. Vehicle has approximately 30,000 miles on it. Knocks hard especially when idling. Knocks, rattles, hisses. Makes so much noise have to turn vehicle off when idling. Worried for my safety while on the road. Is my vehicle included in the engine rod bearing recalls. My issues match perfectly to an unofficial notice i received. Please help me out. I have video of the sound. Video file large. Can't upload.

NoNoN NoneNone20210201

Driving the vehicle just fine. Check engine light comes on gives code P0014 (camshaft position sensor) take it to shop run diagnostic. Rod bearings damaged on cylinders 3&4

NoNoN NoneNone20210131

Driving the vehicle just fine. Check engine light comes on gives code P0014 (camshaft position sensor) take it to shop run diagnostic. Rod bearings damaged on cylinders 3&4

NoNoN NoneNone20210129

Leaking!! Very dangerously

CrashNoY NoneNone20210129

My car hesitated from a stop sign, then launched forward causing it to uncontrollably jump forward very fast. When i went to hit the brakes they failed to active, and had to pull the e brake. The car has had a software update for the tcm on my dct transmission but the problem seems to not be able to be fixed. This is very dangerous, and could cause a major accident or death.

NoNoN NoneNone20210128

Leaking!! Very dangerously

CrashNoY NoneNone20210128

My car hesitated from a stop sign, then launched forward causing it to uncontrollably jump forward very fast. When i went to hit the brakes they failed to active, and had to pull the e brake. The car has had a software update for the tcm on my dct transmission but the problem seems to not be able to be fixed. This is very dangerous, and could cause a major accident or death.

NoNoN NoneNone20210122

My vehicle has been recalled and they do not have a 'remedy' for it. I am stuck with a car that can not be fixed by the dealership.

NoNoN NoneNone20210121

My vehicle has been recalled and they do not have a 'remedy' for it. I am stuck with a car that can not be fixed by the dealership.

NoNoN NoneNone20210121

The contact owns a 2016 hyundai veloster. The contact stated that while operating the vehicle a clicking noise was present coming from the engine and the vehicle had stalled. The vehicle was taken to the local dealer who performed and serviced unknown repairs along with an oil change. Approximately two weeks later the vehicle stalled and upon inspection, it was discovered that oil had leaked from the engine and a service warning indicating the catalytic converter was faulty had displayed. The vehicle was taken back to the dealer who diagnosed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified. The failure mileage was 55,000.

NoNoN NoneNone20210119

Car making a lot of sound when turning off and on it's coming from the engine also stalled while driving. Was told there's a recall but still nothing done about it scared tk drive my own car that i pay for.

NoNoN NoneNone20210118

Car making a lot of sound when turning off and on it's coming from the engine also stalled while driving. Was told there's a recall but still nothing done about it scared tk drive my own car that i pay for.

NoNoN NoneNone20210115

Tl* the contact owns a 2016 hyundai veloster. The contact stated while driving 60 mph, the vehicle decelerated independently with the check engine warning light illuminated. The contact parked the vehicle on the side of the roadway and then had it towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact became aware that the vin was included in nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was not yet available. The vehicle was taken to temecula hyundai (27430 ynez rd, temecula, ca 92591, (951)699-6807) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 81,500. Vin tool confirms parts not available.

NoNoN NoneNone20210115

Tl* the contact owns a 2016 hyundai veloster. The contact stated that the vehicle was leaking oil from the engine causing the vehicle to stall. The contact stated the oil level and check engine warning lights were illuminated. The vehicle was taken to red mccombs hyundai northwest (3663 w interstate 10 frontage rd, san antonio, tx 78249 (210) 944-4582) where the contact was advised the contact to drive the vehicle for an additional 1,000 miles before rechecking the oil level. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 102,168.

NoNoN NoneNone20210114

Tl* the contact owns a 2016 hyundai veloster. The contact stated while driving 60 mph, the vehicle decelerated independently with the check engine warning light illuminated. The contact parked the vehicle on the side of the roadway and then had it towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact became aware that the vin was included in nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was not yet available. The vehicle was taken to temecula hyundai (27430 ynez rd, temecula, ca 92591, (951)699-6807) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 81,500. Vin tool confirms parts not available.

NoNoN NoneNone20210114

Tl* the contact owns a 2016 hyundai veloster. The contact stated that the vehicle was leaking oil from the engine causing the vehicle to stall. The contact stated the oil level and check engine warning lights were illuminated. The vehicle was taken to red mccombs hyundai northwest (3663 w interstate 10 frontage rd, san antonio, tx 78249 (210) 944-4582) where the contact was advised the contact to drive the vehicle for an additional 1,000 miles before rechecking the oil level. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 102,168.

NoNoN NoneNone20210101

Tl* the contact owns a 2016 hyundai veloster. The contact received notification of nhtsa campaign number: 20v746000 (engine). The contact contacted # 1 cochran hyundai (4520 william penn hwy, monroeville, pa 15146, (412) 516-3653) and was informed that the remedy was not yet available. The manufacturer was contacted and confirmed that there was no remedy yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20210101

The rod bearings are worn prematurely creating loud knocking noises and wear on my engine that can result from immediate engine failure.

NoNoN NoneNone20210101

The contact owns a 2016 hyundai veloster. The contact received notification of nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was not yet available. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NoNoN NoneNone20210101

I have a recall on my 2016 veloster nav and hyundai hasn’t fix it, i drive my car everyday to go to work and i feel that my car is going to die soon, it’s feels unsafe, i would like to fix my car and i have call the dealership and they haven’t say anything about this just to wait, i can’t wait my car is my toll to go work

NoNoN NoneNone20201231

Tl* the contact owns a 2016 hyundai veloster. The contact received notification of nhtsa campaign number: 20v746000 (engine). The contact contacted # 1 cochran hyundai (4520 william penn hwy, monroeville, pa 15146, (412) 516-3653) and was informed that the remedy was not yet available. The manufacturer was contacted and confirmed that there was no remedy yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20201231

The rod bearings are worn prematurely creating loud knocking noises and wear on my engine that can result from immediate engine failure.

NoNoN NoneNone20201215

Brakes intermittently malfunction - when issue occurs, brake pedal will loosely sink to floor without slowing the car down and will only engage suddenly when the pedal is pressed all the way to the bottom. Safety of driver, other drivers, and pedestrians are put at risk because the car cannot be reliably stopped. In the latest incident, the driver could not get the brakes to engage and had to swerve the vehicle into the sidewalk to avoid pedestrians. The malfunction occurs randomly, mostly in stop-and-go situations (traffic, stop signs, parking lot, traffic lights, etc.). Malfunction has persisted for the last 8 months. There has been 3 attempts to fix by the dealership from which the car was purchased - replacing brake pads and rotors, flushing the brake line, and replacing the abs system. The dealership was able to replicate the issue. The issue has returned after every fix attempt and vehicle is with the dealership for a fourth attempt. No warnings or messages have come up from the vehicle to indicate the issue.

NoNoN NoneNone20201204

Tl* the contact owns a 2016 hyundai veloster. The contact stated that the vehicle was taken to holler honda (225 n semoran blvd, winter park, fl 32792, (407) 681-1234) to be repaired under nhtsa campaign number: 20v746000 (engine). The contact stated that three days after the vehicle was repaired, while driving 50 mph, the check engine warning light illuminated. The vehicle was not yet diagnosed nor repaired. The manufacturer was contacted and informed of the failure. The contact stated that an appointment was not yet rescheduled to inspect the vehicle. The contact was concerned that the dealer was unable to properly remedy the vehicle. The failure mileage was approximately 78,687.

NoNoN NoneNone20201203

Tl* the contact owns a 2016 hyundai veloster. The contact stated that the vehicle was taken to holler honda (225 n semoran blvd, winter park, fl 32792, (407) 681-1234) to be repaired under nhtsa campaign number: 20v746000 (engine). The contact stated that three days after the vehicle was repaired, while driving 50 mph, the check engine warning light illuminated. The vehicle was not yet diagnosed nor repaired. The manufacturer was contacted and informed of the failure. The contact stated that an appointment was not yet rescheduled to inspect the vehicle. The contact was concerned that the dealer was unable to properly remedy the vehicle. The failure mileage was approximately 78,687.

NoNoN NoneNone20201201

Please refer to recall number 198 for a 2016 hyundai veloster, i am unable to sell my car because of the recall.

NoNoN NoneNone20201201

Tl* the contact owns a 2016 hyundai veloster. The contact received notification of nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was unavailable. The vehicle was taken to allen samuels of jackson (1623 us-45 byp, jackson, tn 38305, (731) 664-8500) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20201201

Tl* the contact's mother-in-law owns a 2016 hyundai veloster. The contact received notification of nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was unavailable. The contact called crain hyundai of fort smith (3600 s zero st, fort smith, ar 72908, (479)668-0076) where it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20201130

Please refer to recall number 198 for a 2016 hyundai veloster, i am unable to sell my car because of the recall.

NoNoN NoneNone20201130

Tl* the contact owns a 2016 hyundai veloster. The contact received notification of nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was unavailable. The vehicle was taken to allen samuels of jackson (1623 us-45 byp, jackson, tn 38305, (731) 664-8500) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20201130

Tl* the contact's mother-in-law owns a 2016 hyundai veloster. The contact received notification of nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was unavailable. The contact called crain hyundai of fort smith (3600 s zero st, fort smith, ar 72908, (479)668-0076) where it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20201118

Engine stalls automatic transmission shudders shifting from 2nd to 3rd

NoNoN NoneNone20201117

Engine stalls automatic transmission shudders shifting from 2nd to 3rd

NoNoN NoneNone20201116

The contact owns a 2016 hyundai veloster. The contact stated while driving at 40 mph, the oil pressure warning light illuminated. The contact pulled the vehicle over to the side of the road and check the oil and noticed the oil was low. The driver placed oil in the vehicle to continue to drive to their residence. After few days the contact took the vehicle to an independent mechanic to have an oil change done on the vehicle but the failure persisted several times. The contact then received a recall notice for nhtsa campaign number: 20v746000 (engine) which took their vehicle to a local dealer to have the vehicle inspected due to the contact concerns that the failure on the vehicle was related to the recall. The dealer inspected the vehicle and stated the vehicle was fine but they did not place the knock sensor detection system software on the vehicle as part of the recall repair remedy. After a few weeks, the contact was driving back to the residence when they heard a knocking noise coming from their vehicle, the vehicle lost motive power, and stalled in front of their residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 83,000.

NoNoN NoneNone20201115

It's making a lot of noise, when i turn my car on, when i turn it off and even when i'm driving it, it the sound it's coming from the engine, i got my car in a dealership 1month ago and it has 34,516 miles

NoNoN NoneNone20201114

It's making a lot of noise, when i turn my car on, when i turn it off and even when i'm driving it, it the sound it's coming from the engine, i got my car in a dealership 1month ago and it has 34,516 miles

NoNoN NoneNone20201113

I was driving the car when it started smoking and then shut off while i was driving straight down highway 195 in texas. The car was towed to europe services in killeen, tx and we were told that the engine is blown out. We are unable to find a new engine anywhere. I looked online and saw that the year, make and model of my car had a recall with premature engine issues.

NoNoN NoneNone20201112

I was driving the car when it started smoking and then shut off while i was driving straight down highway 195 in texas. The car was towed to europe services in killeen, tx and we were told that the engine is blown out. We are unable to find a new engine anywhere. I looked online and saw that the year, make and model of my car had a recall with premature engine issues.

NoNoN NoneNone20201026

My check engine light came on, and turned out it's the transmission control module. Car is only 4 years old, i should not be having issues like this yet

NoNoN NoneNone20201025

My check engine light came on, and turned out it's the transmission control module. Car is only 4 years old, i should not be having issues like this yet

NoNoN NoneNone20201009

Attempted to back out of parking space reverse no longer worked. Pushed vehicle out of parking and was able to drive forward to get car home. When in drive it is jerky as gears shifts. It is to slow to shift, slow to engage gears, once shift is complete hesitates low to keep moving forward then jerks forward very aggressively.

NoNoN NoneNone20201008

Attempted to back out of parking space reverse no longer worked. Pushed vehicle out of parking and was able to drive forward to get car home. When in drive it is jerky as gears shifts. It is to slow to shift, slow to engage gears, once shift is complete hesitates low to keep moving forward then jerks forward very aggressively.

NoNoN NoneNone20200907

The metal components of the air conditioner/heater blower switch melts on the inside creating a fire hazard.

NoNoN NoneNone20200906

The metal components of the air conditioner/heater blower switch melts on the inside creating a fire hazard.

NoFireY NoneNone20200903

Tl* the contact 's son owned a 2016 hyundai veloster. The contact purchased the vehicle used on 06/02/20. A month later the vehicle stalled, while the contact's son was driving home. The vehicle was towed to the dealer (maus nissan of crystal river 937 s suncoast blvd, homosassa, fl 34448 (352) 592-6287). They found three codes that had to do with the catalytic converter, the fuel injector, and the coils . The vehicle was towed home and the contact's son attempted to fix the vehicle on his own. He applied a fuel injector cleaner and catalytic converter cleaner and the vehicle operated with no problems. The issues occurred again on 09/03/20 when the vehicle started to smoke while travelling at 30 mph. The vehicle was pulled over and the son opened the hood . Smoke came out and then flames burst from the engine. The vehicle was soon engulfed and the entire front of the vehicle was burned down. The flames were put out by the fire department. A police report and a fire report were filed. There were no injuries that required transport by an ambulance. The vehicle was totaled by the insurance company and the wreckage was towed away. The dealer and manufacturer had not been contacted yet. The failure mileage was 106,000.

NoFireY NoneNone20200902

Tl* the contact 's son owned a 2016 hyundai veloster. The contact purchased the vehicle used on 06/02/20. A month later the vehicle stalled, while the contact's son was driving home. The vehicle was towed to the dealer (maus nissan of crystal river 937 s suncoast blvd, homosassa, fl 34448 (352) 592-6287). They found three codes that had to do with the catalytic converter, the fuel injector, and the coils . The vehicle was towed home and the contact's son attempted to fix the vehicle on his own. He applied a fuel injector cleaner and catalytic converter cleaner and the vehicle operated with no problems. The issues occurred again on 09/03/20 when the vehicle started to smoke while travelling at 30 mph. The vehicle was pulled over and the son opened the hood . Smoke came out and then flames burst from the engine. The vehicle was soon engulfed and the entire front of the vehicle was burned down. The flames were put out by the fire department. A police report and a fire report were filed. There were no injuries that required transport by an ambulance. The vehicle was totaled by the insurance company and the wreckage was towed away. The dealer and manufacturer had not been contacted yet. The failure mileage was 106,000.

NoNoN NoneNone20200604

I was stopped at a stop sign and upon stepping on the gas, i noticed that the car would not accelerate. It was making a humming sound similar to if it were in neutral. I cannot seem to have any power when shifting into sport mode getting onto the highway and does not accelerate at all. It makes an odd noise. I felt car hiccup at first when accelerating. This could be a dct issue and could be safety issue also. Car is at approx 77,000 miles at this time. Similar acceleration issues reported with this vehicle by myself prior although not this severe and sport mode was working fine. *tr

NoNoN NoneNone20200603

I was stopped at a stop sign and upon stepping on the gas, i noticed that the car would not accelerate. It was making a humming sound similar to if it were in neutral. I cannot seem to have any power when shifting into sport mode getting onto the highway and does not accelerate at all. It makes an odd noise. I felt car hiccup at first when accelerating. This could be a dct issue and could be safety issue also. Car is at approx 77,000 miles at this time. Similar acceleration issues reported with this vehicle by myself prior although not this severe and sport mode was working fine. *tr

NoNoN NoneNone20200422

Is burning to much oil and mostly times smoke my car just have 110,543 miles...

NoNoN NoneNone20200421

Is burning to much oil and mostly times smoke my car just have 110,543 miles...

NoNoN NoneNone20200414

Brake pedal depresses to bottom and does not stop the car while traveling down the highway. *tr

NoNoN NoneNone20200413

Brake pedal depresses to bottom and does not stop the car while traveling down the highway. *tr

NoNoN NoneNone20200320

I have had 4 hvac control heads burn out between a 2012 veloster and my current 2016 veloster i purchased after the 2012 was totalled. The part is burning out because it overheats and is a matter of time before it causes even greater damage and risk of injury in the future if not addressed.

NoNoN NoneNone20200319

I have had 4 hvac control heads burn out between a 2012 veloster and my current 2016 veloster i purchased after the 2012 was totalled. The part is burning out because it overheats and is a matter of time before it causes even greater damage and risk of injury in the future if not addressed.

NoFireN NoneNone20200112

On 1/12/2020, while driving on a city street, the vehicle stalled out and smoke was coming from the engine. Within a minute fire erupted from under the hood and the car was engulfed in flames. I was going about 30 miles an hour in very light traffic. The fire department was called to extinguish the fire. They determined onsite that the fire was due to a fuel leak. A fire report was filed. Prior to this on 10/3/2019 i took the vehicle into the dealership because the check engine light came on and i thought the vehicle was leaking gas. They inspected the car and said the catalytic converter needed to be replaced. They did not identify any gas leak. We have contacted them since the fire and they are denying any responsibility. There have been other vehicle fires reported on hyundais.

NoFireN NoneNone20200111

On 1/12/2020, while driving on a city street, the vehicle stalled out and smoke was coming from the engine. Within a minute fire erupted from under the hood and the car was engulfed in flames. I was going about 30 miles an hour in very light traffic. The fire department was called to extinguish the fire. They determined onsite that the fire was due to a fuel leak. A fire report was filed. Prior to this on 10/3/2019 i took the vehicle into the dealership because the check engine light came on and i thought the vehicle was leaking gas. They inspected the car and said the catalytic converter needed to be replaced. They did not identify any gas leak. We have contacted them since the fire and they are denying any responsibility. There have been other vehicle fires reported on hyundais.

NoNoN NoneNone20191031

Front passenger exterior door handle is inoperative, door must be opened using interior handle, regardless of lock status.

NoNoN NoneNone20190925

I was sitting in a line of cars to get on the freeway i merge into traffic to have the car stumble and jump and wont go, i was almost rear ended when the car decided to take off like a rocket and i almost hit the car in front of me, this has been an ongoing issue since i bought the car new in 2016 and has continued to get worse, this was the first incident about 6 months after i got it, i took it in the dealer, they had a recall and fixed it for a while, then this same thing happens all the time on a daily basis, under normal driving conditions its dangerous because you dont know what the car is or isnt going to do, will it go when i need it to ? Or stall thats the huge question, i have had it to the dealer 4 times to have them tell me they all drive like that and they don't know how to fix it or what to do, i have gotten reluctant to drive it only when i have to because im afraid it will stall or leave me stranded, this morning im coming to work and stopped at a sign, then when it was clear i go well no i dont because the car acted like it was stuck, i was in the middle of the street and it finally caught and took off, i am a very cautious driver so all of this happening im extremely careful in heavy traffic, but something has got to be done

CrashNoY 1 InjuredNone20190902

The vehicle has been in and out of the shop for the last year. The car has significant vibration when turning on my ac and lights. The gas mileage has dropped from 30mpg to 17 mpg. The car lunges forward when taking of and starting. I was involved in a collision where the issues partially caused me to rear end someone. The car was totaled. In the vehicle inspection the insurance company found the frame twisted. The accident was a low speed collision where no one was injured other then myself and the vehicle in front of me a late 90's early 20's lexus car red in color had little damage. Hyundai is unwilling to help me with the issues prior to the accident. The air bag deployed and i was tseen and reated for chemical burn from the airbag

NoNoN NoneNone20190819

Veloster hyundai's 7-speed dct contains a design defect in the transmission control module (tcm) that causes, among other problems, failure to shift, stalling, delayed acceleration, or loss of power. 'these conditions are hazardous because they severely affect the driver's ability to control the vehicle during normal driving conditions and prevent drivers from accelerating to maintain safe speeds in traffic,'

NoNoN NoneNone20190815

Parking brake light is coming on while braking

NoNoN NoneNone20190721

Upon turning and going over any kind of significant bumps or uneven surfaces the vehicle fish-tales from the back. I have tried it on different streets to ensure its the same issue and the issue is still present. I almost lost control of the vehicle on the freeway due to a small patch of uneven road. I have driven other vehicles over the same freeway spot to ensure it wast just my vehicle but did not get the same issues as i do with my vehicle. Also when coming to a full and complete stop and then putting my foot on the accelerator to move the vehicle forward the transmission does not engage correctly, either it waits to engage after the car reaches 4,000 rpm or jerks suddenly into gear both occur are on a daily basis. Another key problem with this vehicle happens when taking my foot firmly off the brake and pushing the accelerator on a hill, per the manufacturer the vehicle is suppose to wait about 15-20 seconds on a hill to allow me time to step on the gas to get the vehicle moving and prevent rollback into traffic or obstacles behind me however it is either not working correctly or defective.

NoNoN NoneNone20190701

Tl* the contact owns a 2016 hyundai veloster. The contact stated that while driving at various speeds, there was an abnormal knocking coming from the engine. The vehicle stalled without warning. The contact had taken the vehicle to larry h. Miller chrysler jeep dodge ram bountiful (755 n 500 w, west bountiful, ut 84010) and larry h. Miller southwest hyundai albuquerque (8800 lomas blvd ne, albuquerque, nm 87112) however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,300.

NoNoN NoneNone20190630

Tl* the contact owns a 2016 hyundai veloster. The contact stated that while driving at various speeds, there was an abnormal knocking coming from the engine. The vehicle stalled without warning. The contact had taken the vehicle to larry h. Miller chrysler jeep dodge ram bountiful (755 n 500 w, west bountiful, ut 84010) and larry h. Miller southwest hyundai albuquerque (8800 lomas blvd ne, albuquerque, nm 87112) however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,300.

NoNoN NoneNone20190601

Air bag sensor in cushion on passenger seat does not function properly. Air bag light comes on and off multiple times. Vehicle is either in motion or stationary. Light comes on for a week and then goes away for months and comes back again. Mileage since i notice it was 48000. Hyundai said the seat needs to be replaced and i would have to pay out of pocket. This makes no sense this problem should be covered especially since the seats in my car have never been touched or replaced they have the same seats that came with the car. So this faulty system should be replaced by the company. Noticed in the complaints i'm not the only one with this issues seems like it.

NoNoN NoneNone20190531

Air bag sensor in cushion on passenger seat does not function properly. Air bag light comes on and off multiple times. Vehicle is either in motion or stationary. Light comes on for a week and then goes away for months and comes back again. Mileage since i notice it was 48000. Hyundai said the seat needs to be replaced and i would have to pay out of pocket. This makes no sense this problem should be covered especially since the seats in my car have never been touched or replaced they have the same seats that came with the car. So this faulty system should be replaced by the company. Noticed in the complaints i'm not the only one with this issues seems like it.

CrashNoY 1 InjuredNone20190518

Tl* the contact owned a 2016 hyundai veloster. The contact stated that while the driver was driving in rain at approximately 22 mph, the driver hydroplaned and crashed into a parked vehicle. During the incident the front passenger side of the vehicle was severely damaged but no air bags deployed. There were no warning light that illuminated. The driver sustained a face contusion and medical attention was sought. A police report was taken at the scene and the vehicle was towed away as it was not drivable. The cause of the failure was not determined. The local dealer key hyundai of milford (566 bridgeport ave milford ct.) and the manufacturer were notified of the failure. The vin was not available. The failure mileage was 68,000.

NoNoN NoneNone20190513

I have had to replace the ac control module 2 times already. The unit burns out and melts the plastic connectors that plug into the back of the panel. This is a know issue within the velsoter community. And has been a recall for the 2013 velsoters. This really needs to be a recall as do to you can only buy this part at the dealer for $279.99

CrashNoY 1 InjuredNone20190324

Tl* the contact owns a 2016 hyundai veloster. While driving 45 mph, the vehicle became uncontrollable, crashed into the median, and crossed the highway. There were no warning indicators illuminated. The air bags did not deploy. A police report was filed. The contact sustained head, neck, and back injuries, which required medical attention. The vehicle was towed to an independent lot. The contact called mike miller hyundai (2007 w pioneer pkwy, peoria, il 61615, (888) 372-7350) and left a voice message. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 29,000.

NoNoN NoneNone20190319

Trunk release keeps unlocking and making sound when i start car or stop car. Sometimes unable to open trunk as well. Safety issue. Appears to be issue mechanically and happens intermittently.

NoNoN NoneNone20190219

Car keeps dying because latch to the back trunk would unlock itself continuously and even more when cold .It has been two months of taking my car back and still no answer until yesterday 2/19/19 the dealer ship said its my camera now killing my battery.Through it all the dealer ship would keep my car and i was left without a loaner.

NoNoN NoneNone20190110

Tl* the contact owns a 2016 hyundai veloster. While driving approximately 35 mph, the sun roof suddenly shattered and glass fell into the vehicle. There were no injuries. Prior to the failure, the sun roof was in the tilted position. The vehicle was taken to camelback hyundai (1500 east camel back rd, phoenix, az) to be diagnosed, but the cause of the failure was not determined. The manufacturer was notified of the failure and did not assist. The failure mileage was 36,000.

NoNoN NoneNone20190103

Sometimes the transmission will not go into gear upon starting the vehicle. This primarily occurs when first starting the car and shifting into reverse. The shifter will go into place but the car does not move when pressing the accelerater. So far this problem has been able to be resolved by putting it back in park, turning off the car, and restarting it.

NoNoN NoneNone20181228

Tl* the contact owns a 2016 hyundai veloster. While reversing into the driveway, the vehicle shook and there was an unknown abnormal noise underneath the vehicle. In addition, the front driver's side seat belt failed to retract. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified of the failures. The approximate failure mileage was 23,784.

NoNoN NoneNone20181210

When car is put into reverse the car doesn't move rpms go up . Had this issue around 9k miles 16k miles and at 21k miles car has to be turned off and restarted for reverse to work again. During first startup of car in garage , once trying to reverse out of parking lot dealer could not duplicate but have 2 different videos of times it did this.

NoNoN NoneNone20181209

When car is put into reverse the car doesn't move rpms go up . Had this issue around 9k miles 16k miles and at 21k miles car has to be turned off and restarted for reverse to work again. During first startup of car in garage , once trying to reverse out of parking lot dealer could not duplicate but have 2 different videos of times it did this.

NoNoN 1 InjuredNone20181109

While driving the driver side seat heater instantly overheated within seconds after turning it on. *bf*jb

NoNoN NoneNone20180913

Fyi only (not a complaint). When using a drivers and/or the passenger side seat (simi-rigid) foam micto-fiber "cushion", the airbag seat sensor will not become engaged iin a 2016 hyundai 'veloster', thus, the airbag deployment system will remain disengaged.

NoNoN NoneNone20180804

Car is now hesitating upon acceleration and sounding louder than usual as well. Rpm is not moving up much and harder to speed up, even in sport mode. Dangerous when needing to go at relatively high speeds (onto highway onramps etc)

CrashNoN NoneNone20180709

At approximately 37,000 miles currently and proper documented maintenance and check requests on vehicle, this car appears to not stop as it should while in motion whether at high speeds or low speeds and "surges" and requires a longer stopping distance which is apparent in any driving weather conditions. No obvious signs of brake wear or replacement needs. No indicator sounds.

NoNoN NoneNone20180609

So when leaving from a complete stop in drive letting off the brake petal, and letting the vehicle start rolling itself in drive will start vibrating and making clunking metal noises. Will keep doing it unless i either do two of the following things step on the accelerator petal, or push on the breaks and come to a complete stop. And when the vehicles front wheels are turned when taking off from a stop it's 2 times worse. It does it about 2-3 times daily. I've taken it to hyundai dealership to fix under the warranty and they claim that everything is normal. Don't understand how this is possible tho because of the persistent problem i keep facing. Please maybe look into this as something send not right.

NoNoN NoneNone20180531

Recall information: for the past 2 months, i have spoken to my hyundai dealership regarding my air- conditioning. I know it is not an air-conditioning problem, but that of a regulator or thermister going bad. While driving,the air conditioning will be functioning fine with very cold air. Then at a random or at intermittent times will start to blow extremely hot "oven like" air. I then turn the air-conditioner off. It will then at a later time blow cold air again. I am scared the car will seriously overheat as the air is so intently hot. I am very good friends with a mechanic that within the past year retired from hyundai for most of his career of 30 yrs. And that what he advised me to inquire about these parts. My sister within the past year has bought a 2017 tuscon/ she just had the same exact situation i do with her air-conditioning and they had a recall on her thermister recently. The thernister was changed and problem solved. I have reported this to my dealership several times. The response when i take my car in is that no code comes up so we can't fix or change anything. They stick a thermometer in the air vents and say all is blowing the correct temperature. So, now it's over 95 degrees with a heat index over 100 degrees in new orleans and my air-conditioning will blow intermittently oven hot air. Even if it is blowing the hot air, how can i possibly drive to the dealership every time it does this and then ceases. It is impossible to predict. So i need to find out what is the course of events to get this situation solved as my dealership is unwillingly to pursue any type of resolution to my situation. I can say, i will never be buying a hyundai product again...As below the dates happen randomly...No specific date...Mileage is rounded of to approximate...

NoNoN NoneNone20180521

Veloster turbo dct model. When the car isn't fully warmed up, the car suddenly loses power upon medium to hard acceleration. Pressing the accelerator increases engine revs and transmission actually shifts, but no power is being put to the wheels. You have to fully lift off the accelerator and then depress again to get power back. For example, accelerating to merge into freeway traffic is dangerous as it loses power as you are merging and could easily be rear ended. Or turning left across traffic, if the vehicle loses power mid turn you could be hit by oncoming traffic. Happens every time you have medium to hard acceleration when the vehicle isn't fully warmed up. Has happened too many times to number. There is video documentation on the internet of same problem.

NoNoN NoneNone20180426

While driving home from work, car stalled and would not go over 5 mph. Had vehicle towed to dealership where they diagnosed a failed catalytic converter (19,038 miles). Unit was replaced under warranty. Recently, same exact problem happened again. Driving home from work, stalled, had vehicle towed. Dealership says failed catalytic converter led to lower engine failure. Reported unit under warranty, but would be over a month to get a short block for replacement. After reading about other models with excessive exhaust temps causing failures, i am concerned that this problem is going to reoccur. I have never heard of catalytic converters failing on new cars and certainly not twice with under 30,000 miles on the vehicle. Second failure happened saturday feb 16, 2019. Car is still at the dealership.

NoNoN NoneNone20180327

The dual clutch transmission is faulty. I took off from a parking lot intending to tuen left on to the street. I was cut off by a truck coming into the parking lot and had to hit the brakes quickly. Once the truck passed the car would not move. It just revved like it was in neutral with the shift lever in drive.There was traffic coming my way as i sat in the strret but the vehicle finally got back in gear. The other day i was on the freeway and the car ahead stopped suddenly and i had to brake. When i looked the car was in 3rd gear according to the dash display. The transmission lagsand sometimes does not know what gear it is in if you creep at a red light. The recall has made it worse and now the dealer refuses to communicate or set up a service appointment because i am in a class action lawsuit against hyundai. I was sent a video by hyundai showing how you have to modify your driving habits of 56 years. I was never instructed of this at purchase or told about it. It is very scary driving this vehicle and i have no other option other than voluntary reposession.

CrashNoY 1 InjuredNone20180318

[xxx] was in a car crash and his air bags did not deploy. The crash report number is [xxx], completed by the florida highway patrol. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20180204

Problems began april 2017 when i placed my car in gear and it didn't move. I put it in park and then back in gear and the problem resolved itself. I didn't think of reporting it at the time. Oct 2017, while decelerating to make a right hand turn, the rpms shot up to 6500 and then back down. Then beginning about february i would place my vehicle in gear (both reverse and drive) and it wouldn't engage. I recorded these, and the dealership said they could not replicate the problem. In may they replaced the shift actuator and said that would fix it. Then they replaced the transmission in june saying that would fix it. They replaced the tcm and tac and said that would fix it just two weeks ago, and again i am having the same problem.

NoNoN NoneNone20171228

When accelerating from a stop the car hesitates, then jumps forward, that hesitates again before accelerating normally. This is the usual behavior when accelerating from a stop, whether accelerating rapidly or smoothly. The behavior has always been present since the car was new. The dealer claims it is normal behavior but it is a behavior i've never experienced other cars.

NoNoN NoneNone20171115

My car is having problems with transmission and brakes & suspension. Sometimes feels like the car is going to stop if i don't press the gas is really not a good experience nobody like to drive my car they said the suspension is horrible and not a good experience on transmission.

NoNoN NoneNone20171114

My car is having problems with transmission and brakes & suspension. Sometimes feels like the car is going to stop if i don't press the gas is really not a good experience nobody like to drive my car they said the suspension is horrible and not a good experience on transmission.

NoNoN NoneNone20171018

Been a year fighting hyundai and went to arbitration yesterday. Still saying isolated incident and car is functioning as intended alrhough they paid for a 2nd transmission at 12k miles. Still missing shifts, reving up to redline while not picking up speef and cutting out while pulling from stops into traffic. Severe safety concern to say the least. If the dct failed and is part of the largest recall in hyundai history, don't you thingthey should be taking a look at our dct transmissions? I feel swept under the rug and my concerns for our families safety ate being overlooked. I found quite a fee owners on the veloster nation and ohio veloster forums with exact complaints. Hyundai refused my submissions from these forums as well as nhtsa complaints of the same nature. Shameful on their part.

NoNoN NoneNone20171008

My sunroof exploded spontaneously while driving my vehicle down the interstate. Nothing hit my car or sunroof. It just exploded. I was told that because it was a hot day and that i was running my air conditioner, that glass can "swell and break on its own". The sunroof was closed at the time. It was terrifying, i thought i had been shot. I was covered in glass as was my car. It has since been replaced, but i drive in fear of it happening again.

NoNoN NoneNone20170927

Tl* the contact owns a 2016 hyundai veloster. The contact stated that the vehicle's rearview camera was alerting her to check the surroundings and emitted a humming noise indicating the camera was active while the vehicle was in drive. The rearview camera was only meant to be operable while the vehicle was in reverse. The screen that the camera displayed the vehicle's surroundings on was the same screen where the radio was located. During the failure, the radio was not able to turn off until the vehicle was turned off for approximately ten minutes. Also, the bluetooth that operated from the same computer system failed to turn off. The contact stated that all the electrical issues occurred without warning. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the failures. The approximate failure mileage was 19,500. ...Updated 11/12/17/*bf consumer stated rear camera turns on in drive showing red lines. Also, not reported - sound coming from radio/ or near radio when starting car or when i get in car in am or when getting our of car. Sounds like a "buzzing" or humming sound which could be related to camera/ on screen issue. Updated 7/25/18*jb

CrashNoN NoneNone20170926

Car was t-boned at 60 mph on rear passenger side door while having backpack that weighed in excess of 65lbs in rear passenger (right side)and no right side airbags deployed even though the impact was right at the airbag sensor. Immediately after accident carbdrove fine for about 1 hoiur and then all of a sudden started to hesitate during acceleration. Car was in shop for rougghly 22 days and when car came out of body shop check engine light would come on and turn off frequently.

CrashNoY NoneNone20170926

In september 2017 i was in a car accident in where my 2016 hyundai veloster base was t-boned on the right rear side by an infiniti suv. I had filed a previous complaint with the california attorney general against hyundai motor america and also a complaint against hyundai motor america themselves. My complaint was based on the fact that my vehicle was struck at a speed of greater than 30 miles per hour and less than 60 miles per hour and that the damages done to my vehicle were right on the right rear airbag sensor but none of my airbags deployed. There has also been a lingering odor of leaking gas but hyundai refuses to do anything about it because they don't want to take fault. Since that i have had severe migraines and developed really bad arthritis in both arms and both shoulders. My previous insurance company paid out more money to the people that his me and deemed the accident a 50/50 fault on both parties. Even though the fault was on both parties, that has no bearing on a faulty airbag sensor nor does it have any bearing on hyundai's right to not do anything for me. What i had requested of hyundai motor america previously was payoff of my current vehicle or a new vehicle that doesn't have faulty equipment.

NoNoN NoneNone20170829

The interior color coating on dash started peeling on drivers side (small spot area) in 2017. Drivers side door panel and window button area is now peeling. Corncerned this will occur throughout vehicle and still investing in this car. Take good care of it, no reason for peeling.

NoNoN NoneNone20170815

My car occasionally will not respond to throttle input and i'm unable to accelerate. Very dangerous if trying to merge into oncoming traffic.

NoNoN NoneNone20170802

Was driving 70 down the interstate when suddenly heard what sounded like a shotgun and then heard air and glass went down my back. Saw glass roll down the back window. Pulled over only to find the sunroof was almost completely gone.

NoNoN NoneNone20170730

My husband and i recently purchased this vehicle back in april 2017. Ever since we purchased the vehicle we have been having transmission issues, resulting in the vehicle stalling when pulling onto the highway. The vehicle is shifting very bizarre and my husband and i both feel eerie to operate the vehicle even for short distances. We have been to the dealership around 12-15 times and each time leave with no resolution or care. We go to the humble hyundai in texas. We have had so many situations where they just send us home, put us in a loaner while the car stays parked, etc. We have pulled onto the highway and come to a complete stop and traffic had to stop so they wouldn't hit us, we have had to pull over and put the hazard lights on, we also have one incident on film. I just don't want to continue with this vehicle and/or the company because i feel like we have been put on the back burner and our lives don't matter, only our money. Please feel free to contact me through email during business hours due to my job. [xxx] my cell phone is [xxx]- i am available before 8 and after 5:30 .. Attached is 1 of many repair orders that they gave us and sent us away. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6).'*jb

CrashNoN 1 InjuredNone20170514

Driving at slow speeds and foot off of gas, engine screams but the car does not move even though it is in drive. Slowly going up a hill in drive echo, engine dies as i press down on gas pedal.

NoNoN 1 InjuredNone20170125

I was driving ~60 mph on a new/smooth highway (i-60 in mesa) that was empty (no cars were in front of me for at least 2 miles). The sunroof/panoramic-roof suddenly shattered (exploded) and the glass flew everywhere. Glass fell on my head, everywhere in the car and even damaged the car antenna and spoiler (on the outside of the car). The temperature was ~60 degrees f, there were no rocks/debris flying around and the car was driving smoothly (no bumps on the road). The dealership is telling me a rock hit it (even though there is no evidence) and are making me cover the repairs! This is not right. *tr

NoNoN NoneNone20161231

At times starting from a dead stop when accelerating to pull into on coming traffic the engine rpm will go as high as 6000 rpm and as far as my mph will be approximately 10 to 15 mph and it seems as the transmission is not engaging. Last time this occurred i was this issue nearly caused an accident . I have taken this vehicle to the dealership without any problems found. This condition concerns me because i never know when this problem will arise. With a low mileage car at just over 6300 miles it makes me very anxious that i could possibly in a serious accident

NoNoN NoneNone20161225

Ive been battling with the deslership at college park hyundai for about 7 months about my car not reading to go into reverse. The dealership fixed the car once and told me it was fixed. 2 weeks after the repair the car staring having the same problems and because the dealership could not duplicate the problem they told me they could not do anything about it. Ive called corporate and they have told me the same exact thing. The only thing they told me was to trade in the car and pay a down payment. Im losing all my money on a car that hasnt worked properly since i bought it. I bought the car august 30,2016 and its now april 7,2017. I have a video and a log book of when ive called and taken the car to the dealership about the issue. It seems like they do not care for the customers saftey or about the loss im taking for a car that never worked properly when i bought. Hyundai refuses to help me or give me a new car without paying. Help me.

NoNoN NoneNone20161216

I have complained many times that after stopping at a red light, stop sign or just when turning into traffic my car stalls and has almost caused several wrecks. This is very scary to me. I have complained about this since i bought this car brand new.

NoNoN NoneNone20161215

I have complained many times that after stopping at a red light, stop sign or just when turning into traffic my car stalls and has almost caused several wrecks. This is very scary to me. I have complained about this since i bought this car brand new.

NoNoN NoneNone20161123

Tl* the contact owns a 2016 hyundai veloster. While driving approximately 65 mph, the panoramic sun roof exploded and the shattered glass pieces damaged the body of the vehicle. There were no warning indicators illuminated. The vehicle was taken to a dealer but the cause of the failure was unknown. The manufacturer was made aware of the failure and provided the contact with a case number. The vehicle was not repaired. The failure mileage was 438. Updated 03/01/17*lj the consumer stated the sun roof was repaired. The dealer declined to repair the damages to the body of the vehicle. Updated 09/15/2017*js

NoNoN NoneNone20161122

The rpm's rev to 6500, but the car does not move. When trying to enter the express way car does not shift right, rpm revs to 6500, and does not shift to the next gear. I fear for my life when entering any highway. The car can't even pass another vehicle going 40mph. Dealer says nothing is wrong!!! Also when turning a corner vehicle hesitates to accelerate, this is a very dangerous vehicle, i do not feel safe when i drive it. Something is wrong with the electronic shifting module i think. I hope that this complaint will let others know that this vehicle has acceleration issues. The dealer told me on my last visit the everyone complains about this same issue.

NoNoN NoneNone20161101

The dct transmission slips out of gear and over revs constantly. When you try to accelerate the car will shift gears and usually during the 2nd to 3rd gear shift the transmission missing and your rpms shoot. Once revs come down the car slips into gear. Very dangerous in traffic because you can pull out of a driveway or enter a road and then no power because the gear slipped. Dealers was informed and an update was applied to the ecu. Worked for a short period and now car does it again.

NoNoN NoneNone20161011

When the car is stopped at a light or in traffic with the foot on the break when you release your foot off the break the car lurches forward - must be something with the new dual clutch 7-speed transmission. Please hyundai fix this before someone gets hurt or killed

NoNoY NoneNone20161009

Tl* the contact owns a 2016 hyundai veloster. While driving 65 mph, the gear shifter was unable to shift from the neutral position. The brake pedal was depressed to stop the vehicle. The contact pulled over to the side of the road, turned the engine off, and was able to restart the vehicle after numerous attempts. In addition, the contact noticed a fuel odor and noticed fuel leaking from the fuel tank. The vehicle was towed to rick case hyundai (3550 weston rd, davie, fl, (954) 994-2397) where it was diagnosed and repaired. The manufacturer was made aware of the failure. The failure mileage was 24,000.

NoNoN NoneNone20160901

Car sometimes accelerates by itself even when off the gas and on the brakes. Lunges in stop and go traffic. Passing gear sometimes revs up to 6500rpm's but stays in the current speed. Sometimes car stays at a certain rpm even if not on the gas and wont slow down. Bad lag and terrible dead spots in acceleration. I feel like transmission is not communicating well with control module and gas pedal position sensor is way off the mark. Car has put me in life threatening situations but hyundai service says they cant reproduce the problem but only drove it 7 miles. I bought car brand new and just turned 5800 miles but has been back for this problem 4 times now.

NoNoN NoneNone20160830

Accelerating by itself, lunging in stop/go traffic.Motor revs into passing gear all the way to 6500 rpm .But stays in the current speed, and sometimes will hold at certain rpm even if not on gas , very laggy in rev i feel i'm driving older car with messed up transmission

NoNoN NoneNone20160622

The vehicle has failed to perform multiple occasions. Take off from a light and about 3rd gear the car will not accelerate but rpms will rise and will go all the way to red line, foot on gas pedal but no correlating acceleration, kicks in moment later with a jerk. Car has had two dct updates, one engine update all have not fixed the jerk acceleration and sporadic unableness to get vehicle going but rpms rise. Car has gotten stuck in gear when merging onto freeway, the car has had its rpms rise continuous to red line while foot was entirely off the gas pedal then rpms fell and acceleration fucntion resumed. No real help from hyundai as of yet or acknowledgement of a problem. Issue has been reported to them since 2016. This issue has also occured on highways while in a higher gear as well as intersections at lower gear. Gears shift efforltessly and smooth somedays and eradict and unreliable other days. Also has failed to accelerate after red light right turns that could clearly be made, however when the vehicle gets stuck and wont accelerate the risk of getting hit or rear ended is of high probablility and concern. Only a matter of time before a serious accident will happen. Issue occurs sporadically (avg couple times a month) since june 2016 which makes it hard to duplicate but it occurs and is without a doubt a safety issue and the car is not functioning as designed. Proud military family in this our sole vehicle, which is not getting the attention it needs from hyundai in regards to this major safety concern. Cant believe they keep sending us off in this death trap saying they updated it and it should fix our issue. They are aware and they do nothing to make progress on this issue or ensure the safety of the families in their vehichles when this particular issue has presented itself in others velosters as well.

NoNoN NoneNone20160605

Recently there was a recall issues for the 2016 tucson dct. My 2016 veloster turbo dct has had the identical issues, which began just a few months after purchasing the car brand new. It's been in and out of the dealership for 5 months now, totaling over 70 days. There have been gas issues - gas fumes smell outside and inside vehicle, losing gas abnormally fast when driving, gas tank not filling to full. The ac rattles intermittently and has blown heat off and on. Most importantly is the safety regarding the 7 speed dual clutch transmission. It is intermittent, but i have captured it on camera three times - once prior to the transmission parts being replaced, and then the entire transmission. And twice after the entire transmission was replaced. Just last friday, i couldn't drive the vehicle because it seized to shift and accelerate properly five times in a row, the most it has ever happened. I had it towed to the dealership and was placed back into a rental. Today, the dealership says "they can't find anything wrong" (this has been said over the course of 5 months because it's intermittent) and they're forcing me to return the rental - leaving me with unsafe transportation yet again. I've risked my life for months trying to capture video proof, and i have sent the video proof to hyundai - yet they are still making my return the rental and are not fixing the vehicle, nor do they have a fix for it (already replaced the entire transmission and computer!!). This is a video i created and uploaded to youtube, summarizing some of what's gone on and the video proof i have. Https://www.Youtube.Com/watch?V=1y3ecbr07em i have opened a case with nevada consumer affairs who has already reviewed my case and tried negotiating with hyundai. They have instructed me to open a case with nhtsa and the dmv.

NoNoN NoneNone20160520

Experience shifting problems, hesitating acceleration, loss of power . Very on safe when driving trying to pull out into traffic the problems have been happening scince day one of buying the car new

NoNoN NoneNone20160422

Claim my car hyundai..."worldwide " louisiana .. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20160411

My 2016 hyundai veloster will unlock randomly while it is in motion. It more commonly unlocks at 45mph or higher. Even after it unlocks it continues to try and unlock so i am constantly hearing the click it makes when it unlocks

NoNoN NoneNone20160229

Filing 2nd complaint. Huge safety issues still occurring with hyundai's dual clutch transmission. 2016 tucson dct was recalled, and still did not resolve these issues. My 2016 veloster turbo dct was never recalled and has identical issues. Multiple parts replaced for transmission which did not resolve. Entire transmission and tcm replaced and issue started happening again on new transmission/tcm. Hyundai still not acknowledging issue or know what's wrong/how to fix. Vehicle has already been in service for over 80 days. Have 2 videos on youtube of issue occurring, and ~8 more videos of issue happening that i have not uploaded. Https://www.Youtube.Com/watch?V=1y3ecbr07em https://www.Youtube.Com/watch?V=r5cu6hn9y5a issue being reported by tucson owners after recall on hyundai's fb page. Issue bring reported with veloster dct on hyundai's fb page as well as veloster forums. Everyone being turned away because the issue is intermittent and hyundai "doesn't see anything wrong/'working as designed'". Risking car accident having to drive it every day. Vehicle purchased in october 2015. Issues started happening in march 2016. Transmission/tcm replaced in september 2016. Issues still occurring.

NoNoN NoneNone20160208

This brand new car breaks down on my teenager. It has done so on me as well. Had it into the dealer and auto shops and they cnt find anything wrong. This car lea ves my kid stranded in the middle of nowhere. Not safe. Goes into limp mode and stalls.

© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.