2017 Kia SPORTAGEKia Sportage 2017

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 232439 [USA]: A fire while parked or driving can increase the risk of injury.
    Kia america, inc. (kia) is recalling certain 2016-2022 sorento, 2021-2022 sorento hybrid (hev), 2022-2023 sorento plug-in hybrid (phev), and 2017-2022 sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (pcb) may cause an electrical short, which can result in a fire.
    owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed august 11, 2023. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc249.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 206331 [USA]: An engine compartment fire can increase the risk of injury.
    Kia motors america (kia) is recalling certain 2017-2021 sportage and cadenza vehicles. The electrical circuit in the hydraulic electronic control unit (hecu) may short-circuit, which can cause a fire in the engine compartment.
    owners are advised to park outside and away from structures as a precaution until the recall repair is complete. Kia will notify owners, and dealers will replace certain fuses in the electrical junction box. Vehicles equipped with an electronic parking brake (epb) will also receive a hecu software update. Repairs will be performed free of charge. The recall began on april 30, 2021. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc206.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 130136 [USA]: A fuel leak in the presence of an ignition source can increase the risk of a fire.
    Kia motors america (kia) is recalling certain 2011-2017 optima, 2012-2017 sorento and 2011-2018 sportage vehicles that previously received an engine replacement under recall number 17v-224, warranty, or the knock sensor detection system (ksds) product improvement campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
    kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began january 17, 2019. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc172.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 121032 [USA]: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
    Kia motors america (kia) is recalling certain model year 2016-2017 sorento vehicles manufactured october 27, 2014, to august 25, 2016, and 2017 sportage vehicles manufactured december 10, 2015, to august 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, " lamps, reflective devices, and associated equipment."
    kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began january 18, 2017. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc142.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall R/2021/122 [UK]: The electrical circuit within the hecu may experience a short circuit condition
    The electrical circuit within the hecu may experience a short circuit condition that results in excessive current.
    install new fuses on affected vehicles and software update for cars equipped with electronic parking brake (epb).

  • Recall 2021680 [Canada]: Electrical
    Issue: certain vehicles may be equipped with an accessory trailer wiring harness that could fail. Over time, water could leak into the control module and cause a short circuit. If this happens, there could be loss of the trailer lights. Note: this recall affects trailer wiring harness kits that may have been ordered at the time of a vehicle purchase, or purchased separately from a dealer as an aftermarket accessory. Safety risk: a loss of trailer lights could make the trailer less visible. In addition, other drivers may not recognize that the vehicle ahead is braking or intends to turn. This could increase the risk of a crash. Corrective actions: kia will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the trailer wiring harness. If the harness is from the lot (batch) affected by this problem, the dealer will replace it. Kia recommends that you should always check to ensure that trailer lights work properly before towing.

  • Recall 2021123 [Canada]: Electrical
    Issue: on certain vehicles, a problem in the control module for the antilock brake system (abs) could cause it to short circuit. Note: this recall does not affect vehicles equipped with smart cruise control (scc). Safety risk: a short circuit could create a fire risk. Corrective actions: kia will notify owners by mail and advise you to take your vehicle to a dealer to install new abs fuse(s) and, on certain models, update the hydraulic electronic control unit (hecu) software. Kia recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.

  • Recall 2019143 [Canada]: Engine
    Issue: kia canada is conducting a product improvement campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure may cause a sudden loss of power with an inability to restart. Safety risk: a sudden loss of engine power could increase the risk of a crash. Corrective actions: the company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the software for the engine control module. Note: vehicles repaired under service campaign sc023 already have this software update.

  • Recall 2019098 [Canada]: Fuel supply
    Issue: when the engine was replaced under warranty or under kia's product improvement campaign sc023, the high pressure fuel pipe may not have been properly installed on the fuel pump outlet. A fuel leak could occur if the pipe was damaged, misaligned or improperly torqued during the recall repair. Safety risk: leaking fuel in the presence of an ignition source could increase the risk of a fire. Corrective actions: the company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer for an inspection. If fuel leakage is detected, the fuel pipe will be replaced with a new one.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • PI1802YZ_TSB_R7 - ENGINE AND ENGINE COOLING: Technical service bulletin: product improvement campaign: engine replacement instructions for dtc P1326 (pi1802y/z) - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a
  • TSB_TRA072_R5 - POWER TRAIN: Technical service bulletin: service action: inhibitor switch replacement (sa317b/c) - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. T
  • PS750 - STEERING: Pitstop: awd system concern due to tire circumference - this pitstop provides information regarding potential concerns with the all-wheel-drive (awd) system due to tire sizes of differing circumference. Some customers may complain of a chat
  • CS2310_TSB_R1 - ELECTRICAL SYSTEM: Technical service bulletin: customer satisfaction: kia genuine remote start control module upgrade for anti-theft logic compatibility (cs2310) - this bulletin has been revised to include additional information. New/revised sections of this
  • CS2302B_OWNR2 - ELECTRICAL SYSTEM: Customer satisfaction campaign: owner re-notification - this document is the owner re-notification advising that kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition s
  • CS2302_TSB_R4 - ELECTRICAL SYSTEM: Technical service bulletin: customer satisfaction: anti-theft s/w logic upgrade & decal installation (cs2302) - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black
  • CS2310_TSB - ELECTRICAL SYSTEM: Technical service bulletin customer satisfaction: kia genuine remote start control module upgrade for anti-theft logic compatibility (cs2310) - this bulletin provides information to update the software logic in the kia genuine remote start
  • TSB_TRA072_R4 - POWER TRAIN: Technical service bulletin: service action: inhibitor switch replacement (sa317b/c) - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
  • PS610_R1 - ELECTRICAL SYSTEM: Pitstop: srs dtc B176200 and/or B168400 - this pitstop has been revised to include additional information. New/revised sections of this pitstop are indicated by a black bar in the margin area. This pitstop provides information regarding a p
  • TSB_TRA072_R4 - POWER TRAIN: Technical service bulletin: service action: inhibitor switch replacement (sa317b/c) - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. T
  • CS2302_TSB_R3 - ELECTRICAL SYSTEM: Technical service bulletin: customer satisfaction: anti-theft s/w logic upgrade & decal installation (cs2302) - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black
  • CS2302_TSB_R2 - ELECTRICAL SYSTEM: Technical service bulletin: customer satisfaction: anti-theft s/w logic upgrade & decal installation (cs2302) - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black
  • CS2302B_OWNR - ELECTRICAL SYSTEM: Customer satisfaction campaign: owner notification - this document is the owner notification advising that kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system
  • CS2302A_OWNR - ELECTRICAL SYSTEM: Customer satisfaction campaign: owner notification - this document is the owner notification advising that kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system
  • CS2302_TSB_R1 - ELECTRICAL SYSTEM: Technical service bulletin: customer satisfaction: anti-theft s/w logic upgrade & decal installation (cs2302) - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black
  • CS2302_TSB - ELECTRICAL SYSTEM: Technical service bulletin: customer satisfaction: anti-theft s/w logic upgrade & decal installation (cs2302) - this bulletin provides the procedure to upgrade the software logic of the integrated body control unit (ibu) or body control mod
  • TSB_TRA046_R3 - POWER TRAIN: Technical service bulletin: transmission fluid application guide - this bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each kia model. A flush is required only when a transmis
  • TSB_ENG219_R1 - ENGINE AND ENGINE COOLING: Technical service bulletin: maintenance reminder feature - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides inform
  • TSB_SST067_R2 - ENGINE AND ENGINE COOLING: Technical service bulletin: bearing clearance tester (bct) procedures - this bulletin provides information regarding test procedure of the bearing clearance tester (bct) special service tool (sst). The sst comes pre-calibrated from the supp
  • TSB_ELE254 - AIR BAGS: Technical service bulletin: airbag control unit (acu) inspection & replacement - this bulletin provides information associated with the "warranty extension program" (wty027) to inspect and, if necessary, replace the airbag control unit (acu
  • WTY027_REIMB_QL - AIR BAGS: Warranty extension: reimbursement form - this document is a reimbursement request form for 17 my sportage customers which was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter
  • WTY027_OWNR_QL - AIR BAGS: Warranty extension: owner notification - this document is the owner notification advising that kia is extending the new vehicle limited warranty coverage for repairs related to the illumination of the airbag warning light in 2017 my sportag
  • WTY027_QA - AIR BAGS: Warranty extension: question and answer - this document is the question and answer guide containing the most frequently asked questions regarding the warranty extension (wty027).
  • WTY027_DPSM - AIR BAGS: Warranty extension: dealer parts and service manager memo - this document is the announcement to the dealer parts and service managers that kia is extending the new vehicle limited warranty coverage for the repairs related to the airbag war
  • WTY027_DP - AIR BAGS: Warranty extension: dealer principal memo - this document is the announcement to the dealer principals that kia is extending the new vehicle limited warranty coverage for the repairs related to the airbag warning light on for 2017 my sporta
  • PS720 - ENGINE AND ENGINE COOLING: Pitstop: injector harness routing for pi1802y/z and pi1803y/z engine replacements - this bulletin provides information to address a no-start or hard start with poor running condition after engine replacement under pi1802y/z or pi1803y/z. So
  • TSB_BOD306 - STRUCTURE: Technical service bulletin: panoramic sunroof inoperative and/or abnormal noise when operating - this bulletin provides information to improve the operation of the panoramic sunroof on some 2017-2022my sportage (ql) vehicles, produced from
  • TSB_ENG222_R6 - ENGINE AND ENGINE COOLING: Technical service bulletin: excessive oil consumption nu/gamma/theta/kappa engines - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th
  • TSB_ENG222_R5 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Technical service bulletin: excessive oil consumption nu/gamma/theta/kappa engines - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th
  • PI1802YZ_TSB_R6 - ENGINE AND ENGINE COOLING: Product improvement campaign: engine replacement instructions for dtc P1326 (pi1802y/z) - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin are
  • TSB_ENG222_R4 - EQUIPMENT ADAPTIVE/MOBILITY: Technical service bulletin: excessive oil consumption nu/gamma/theta/kappa engines - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th
  • TSB_ELE231_R3 - LANE DEPARTURE: Technical service bulletin: front view camera replacement for dtc C160449 & C160649 - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. T
  • TSB_SST067_R1 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: This bulletin provides information regarding test procedure of the bearing clearance tester (bct) special service tool (sst). The sst comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressur
  • PI1802YZ_TSB_R5 - ENGINE AND ENGINE COOLING: Product improvement campaign: engine replacement instructions for dtc P1326 (pi1802y/z) - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin are
  • TSB_CHA084_R8 - STEERING: Technical service bulletin: partial repair of c-mdps motor, ecu, worm gear and/or steering column housing - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar
  • TSB_BOD055_R1 - STRUCTURE: Technical service bulletin: information for headlamp condensation and moisture - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b
  • TSB_ENG222_R3 - ENGINE AND ENGINE COOLING: Technical service bulletin: excessive oil consumption nu/gamma/theta/kappa engines - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th
  • TSB_ELE231_R2 - LANE DEPARTURE: Technical service bulletin: front view camera replacement for dtc C160449 & C160649 - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. T
  • PS704 - FORWARD COLLISION AVOIDANCE: Pitstop: front radar sensor mounting inspection (ps704) - this pitstop provides information regarding front radar sensor alignment on 2014my and later vehicles that may exhibit a warning light on related to radar sensor alignment errors in
  • TSB_ELE231_R1 - FORWARD COLLISION AVOIDANCE: Technical service bulletin: front view camera replacement for dtc C160449 & C160649 - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. T
  • TSB_CHA084_R7 - STEERING: Technical service bulletin: partial repair of c-mdps motor, ecu, worm gear and/or steering column housing - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar
  • WTY020_TSB - LATCHES/LOCKS/LINKAGES: Technical service bulletin: door latch replacement - this bulletin provides information regarding the replacement of front and/or rear door latches associated with the warranty extension program (wty020) on some 2017my sportage (ql) vehicle
  • WTY2020_REIMB - LATCHES/LOCKS/LINKAGES: Warranty extension: reimbursement form - this document is a reimbursement request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extensi
  • WTY020_QA - LATCHES/LOCKS/LINKAGES: Warranty extension: question and answer - this document is the question and answer guide containing the most frequently asked questions regarding the warranty extension (wty020).
  • WTY020_OWNR - LATCHES/LOCKS/LINKAGES: Warranty extension: owner notification - kia motors america, inc. Takes pride in providing you with high quality and dependable vehicles. In order to maintain these standards, kia is extending the new vehicle limited warranty coverage for t
  • WTY020_DPSM - LATCHES/LOCKS/LINKAGES: Warranty extension: dealer parts and service manager memo - kia motors america, inc. Is extending the warranty coverage for the door latches, for the original or subsequent owners of certain 2017 my sportage vehicles, from 5-years/60,000-mi
  • WTY020_DP - LATCHES/LOCKS/LINKAGES: Warranty extension: dealer principal memo - kia motors america, inc. Is extending the warranty coverage for the door latches, for the original or subsequent owners of certain 2017 my sportage vehicles, from 5-years/60,000-miles to 10-years/
  • TSB_ENG222_R2 - ENGINE AND ENGINE COOLING: Technical service bulletin: excessive oil consumption nu/gamma/theta engines - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bul
  • TSB_ENG222_R1 - ENGINE AND ENGINE COOLING: Technical service bulletin: excessive oil consumption nu/gamma/theta engines - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b
  • TSB_BOD136 - LATCHES/LOCKS/LINKAGES: Technical service bulletin: service action: door latch replacement (sa229) - this bulletin provides the procedure to replace the door latches on certain sportage (ql) vehicles, produced from december 10, 2015 through march 11, 2016, which m
  • PS452 - ELECTRICAL SYSTEM: Pitstop: android auto/uvo eservices connectivity issues after android 6.0 update - this article provides diagnostic information in regards to: android auto will not launch when a samsung android phone is connected to the vehicle. Uvo eserv
  • PS451 - BRAKES (PWS): Pitstop: front license plate and mounting bracket position on vehicles equipped with aeb - on 2017 my sportage (ql) vehicles equipped with autonomous emergency brake (aeb), the front license plate bracket is installed in one of two differen
  • PS450 - ELECTRICAL SYSTEM: Pitstop: sirius xm data not loading on uvo eservices head unit - this bulletin provides information related to sirius xm satellite radio service in regards to the following customer concerns: sirius xm data will not load; head unit display
  • TSBELE104 - ELECTRICAL SYSTEM: Tsb - apple carplay rollout and troubleshooting guide - this bulletin provides information related to the rollout of apple carplay and android auto on vehicles equipped with premium navigation (avn 4.0) or uvo eservices (uvo 3.0) systems.
  • TSB_CHA084_R6 - ELECTRICAL SYSTEM: Technical service bulletin: partial repair of c-mdps motor, ecu, worm gear and/or steering column housing - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black ba
  • TSB_CHA084_R5 - ELECTRICAL SYSTEM: Technical service bulletin: partial repair of c-mdps motor, ecu, worm gear and/or steering column housing - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black b
  • PI1802YZ_TSB_R4 - ENGINE AND ENGINE COOLING: Product improvement campaign: engine replacement instructions for dtc P1326 (pi1802y/z) - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin ar
  • PS663 - ELECTRICAL SYSTEM: Pitstop: mfc, concerns for disabled operation - this pitstop provides information regarding concerns with disabled operation of multi-function camera (mfc) on some kia vehicles. When normal operation is not possible due to certain outside e
  • PS675 - EQUIPMENT: Pitstop - brake caliper leak inspection - this pitstop provides information related to a brake caliper fluid/oil substance found on some kia vehicles, due to possible excess assembly oil applied during assembly.
  • PI1802_TSB_R12 - ELECTRICAL SYSTEM: Product improvement - tsb_pi1802_r2 - knock sensor detection system - ecu logic improvement - this bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margi
  • TSB_ENG219 - ENGINE AND ENGINE COOLING: Technical service bulletin: maintenance reminder feature - this bulletin provides information on setting the "service interval reminder" feature available on most kia vehicles. If the service interval reminder is set, the customer will be i
  • PI1802YZ_TSB_R3 - ENGINE AND ENGINE COOLING: Product improvement campaign - engine replacement instructions for dtc P1326 (pi1802y/z_rev3) - this bulletin has been revised to include additional information. - this bulletin provides information related to the technical service bulletin
  • PI1802YZ_TSB_R2 - ENGINE AND ENGINE COOLING: Product improvement campaign - engine replacement instructions for dtc P1326 (pi1802y/z_rev2) - this bulletin has been revised to include additional information. This bulletin provides information related to the technical service bulletin p
  • TSB_BOD207 - EQUIPMENT: Technical service bulletin: service action: window regulator drum gear replacement (sa418) - this bulletin provides the procedure to replace the window regulator drum/gear on some 2017 my sportage (ql) vehicles, produced from december 15, 2
  • PI1802_TSB_R11 - EQUIPMENT: Tsb: product improvement campaign : knock sensor detection system (ksds) logic improvement (pi1802_r11) - this bulletin has been revised to include additional information. This bulletin provides information related to a software update to
  • PS608_R1 - ENGINE AND ENGINE COOLING: Pitstop: updated spark plug for 2.0t theta-ii - this bulletin has been revised to include additional information. This pitstop provides information regarding the updated spark plug for vehicles listed below, equipped with 2.0t theta-ii engi
  • TSB_ENG205_C - ENGINE AND ENGINE COOLING: Technical service bulletin: service action: wiring signal interference check & engine noise inspection (sa379) - closed - superseded by pi1802yz/1803yz.
  • PI1802YZ_TSB_R1 - ENGINE AND ENGINE COOLING: Product improvement campaign: engine replacement instructions for dtc P1326 (pi1802y/z) - this bulletin has been revised to include additional information. This bulletin provides information related to the technical service bulletin previou
  • PI1802WX_TSB_R7C - ENGINE AND ENGINE COOLING: Product improvement campaign: tsb_r7 - engine replacement instructions for dtc P1326 (pi1802w/x) - closed - superseded by pi1802y/z.
  • PI1802YZ_TSB - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Product improvement campaign: tsb - engine replacement instructions for dtc P1326 (pi1802y/z) - this bulletin has been revised to include additional information. This bulletin provides information related to the technical service bulletin p
  • PI1802_TSB_R10 - ENGINE AND ENGINE COOLING: Product improvement campaign: tsb - rev 10 - knock sensor detection system - ecu logic improvement (pi1802) - this bulletin has been revised to include additional information. This bulletin provides information related to a software update
  • PI1802_TSB_R9 - ELECTRICAL SYSTEM: Tsb - product improvement campaign - knock sensor detection system - ecu logic improvement (pi1802) rev.9 - this bulletin provides information related to a software update to the engine control unit (ecu) to install the knock sensor detecti
  • TSB_TRA072_R3 - POWER TRAIN: Technical service bulletin: service action: inhibitor switch replacement (sa317b/c) - this bulletin has been revised to include additional information. This bulletin provides the procedure to replace the inhibitor switch on some 2017my opti
  • TSB_ELE148 - EXTERIOR LIGHTING: Technical service bulletin: halogen head lamp low beam bulb connector replacement - this bulletin provides information regarding the procedure to repair the bulb connector on some 2010my~ vehicles listed on the table below, which may exhibi
  • PI1802WX_TSB_R7 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Product improvement campaign: engine replacement instructions for dtc P1326 (pi1802w/x) - this bulletin has been revised to include additional information.This bulletin provides information related to the technical service bulletin previous
  • PI1802_OWN#3_SPG - ENGINE AND ENGINE COOLING: Owner letter - product improvement campaign (pi1802) **third notice** - dear kia sportage owner: kia motors america, inc. Is conducting an important product improvement campaign to perform a software update on all 2014-2018 my sportage veh
  • PI1802WX_TSB_R6 - ENGINE AND ENGINE COOLING: Technical service bulletin pi1802w/x (rev 6) - product improvement campaign - engine replacement instructions - this bulletin has been revised to include additional information. This bulletin provides information related to the technical se
  • TSBTRA086 - EQUIPMENT ADAPTIVE/MOBILITY: Technical service bulletin - partial repair of 4wd coupling - this bulletin provides the procedure information regarding the partial repair of the four wheel drive (4wd) coupling assembly, pressure sensor, actuator motor or 4wd harness on s
  • TSBCHA084_R4 - EQUIPMENT ADAPTIVE/MOBILITY: Technical service bulletin: partial repair of c-mdps motor, ecu and/or steering column housing - this bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the motor d
  • PI1802_TSB_R8 - ELECTRICAL SYSTEM:SOFTWARE: Tsb - product improvement campaign: knock sensor detection system - ecu logic improvement (pi1802) - this bulletin has been revised to include additional information. This bulletin provides information related to a software update to the en
  • TSBCHA084_R3 - STEERING: Technical service bulletin tsb084_r3: partial repair of c-mdps motor, ecu and/or steering column housing - this bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of t
  • PI1802_TSB_R7 - ELECTRICAL SYSTEM: Product improvement campaign - knock sensor detection system - ecu logic improvement (pi1802) - this bulletin provides information related to a software update to the engine control unit (ecu) to install the knock sensor detection system (k
  • TSBCLI046_R1 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsbcli046_r1: reduced performance or inoperative air conditioning - this bulletin has been revised to include additional information. This bulletin provides the procedure to inspect the air conditioner (a/c) and replace the a/c compressor,
  • TSBCLI046 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: reduced performance or inoperative air conditioning - this bulletin provides the procedure to inspect the air conditioner (a/c) and replace the a/c compressor, evaporator temperature sensor (ets), and/or external control valve (ecv), d
  • PI1802_OWNR2_SPO - ENGINE AND ENGINE COOLING: Pi1802_ownr2_spo: kia motors america, inc. Is conducting an important product improvement campaign to perform a software update on all 2014-2018 my sportage vehicles equipped with 2.4l gasoline direct injection ("¿¿gdi"¿) and 2.0l turb
  • PS610 - SEAT BELTS: Pitstop: srs dtc B176200 and/or B168400- this pitstop provides information regarding a possible mismatch of a srscm (supplemental restraint system control module) and driver seat belt buckle that may set the srs dtc(s) B168400 and/or B17620
  • PS608 - ELECTRICAL SYSTEM: Pitstop: updated spark plug for 2.0t theta-ii - this pitstop provides information regarding the updated spark plug for 2017-2018my sportage (ql) 2.0t and 2016-2018my sorento (uma) 2.0t vehicles, which may not yet be available in the electro
  • TSBTRA076 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Tsb: 2.4gdi tcu logic improvement for shift flare - this bulletin provides the procedure to improve the logic of the transmission control unit (tcu) on some 2017-2018my sportage (ql) 2.4l vehicles, produced from december 10, 2015 through ap
  • TSBENG205_R1 - ELECTRICAL SYSTEM: Tsb: service action: wiring signal interference check & engine noise inspection (sa379) - this bulletin provides information related to an expanded diagnostic test that is now required on a number of vehicles previously diagnosed with diagn
  • TSBENG205 - ELECTRICAL SYSTEM: Tsb: service action: wiring signal interference check & engine noise inspection (sa379) - this bulletin provides information related to an expanded diagnostic test that is now required on a number of vehicles previously diagnosed with diagn
  • PI1802WX_TSB_R5 - ELECTRICAL SYSTEM:SOFTWARE: Tsb: engine replacement instructions for dtc P1326 (pi1802w/x) - this bulletin provides information related to the technical service bulletin previously published in july 2018 (pi1802, rev 6, 01/31/2019) titled "knock sensor detection syste
  • PI1802WX_TSB_R4 - ELECTRICAL SYSTEM:SOFTWARE: Tsb: engine replacement instructions for dtc P1326 (pi1802w/x) - this bulletin provides information related to the technical service bulletin previously published in july 2018 (pi1802, rev 6, 01/31/2019) titled "knock sensor detection syste
  • VPI1802WX_TSB_R3 - ENGINE (PWS): Vehicle product improvement: engine replacement instructions for dtc P1326 (pi1802w/x)- this bulletin has been revised to include additional information this bulletin provides information related to the technical service bulletin previously
  • PS590 - VISIBILITY:WINDSHIELD WIPER/WASHER: Pitstop: blocked windshield washer nozzles on vehicles equipped with washer heaters - this pitstop provides information regarding blocked windshield wiper nozzles on some 2016my~ sorento (uma) and 2017my~ sportage (ql) vehicles equipped wit
  • VPI1802WX_TSB_R2 - ENGINE AND ENGINE COOLING: Product improvement campaign: engine replacement instructions for dtc P1326 (pi1802w/x) - this bulletin has been revised to include additional information. This bulletin provides information related to the technical service bulletin previo
  • VPI1802_TSB_R6 - ENGINE AND ENGINE COOLING: Product improvement campaign:knock sensor detection system - ecu logic improvement (pi1802) - this bulletin has been revised to include additional information.This bulletin provides information related to a software update to the engine co
  • TSBENG083_R1 - FUEL SYSTEM, GASOLINE: Tsb: special service information & specifications for gdi high pressure fuel system - this bulletin has been revised to include additional information. This bulletin provides information relating to all kia vehicles equipped with gasoline
  • DC_20190125 - ENGINE AND ENGINE COOLING: Recent kia media reports, january 25, 2019 update - dear kia retailer, at kia, safety is a top priority and we wrote to you last august and again last october to provide you with updates regarding news reports about non-collision fires in k
  • VPI1802_OWNER_SP - ENGINE AND ENGINE COOLING: Dear kia sportage owner: kia motors america, inc. Is conducting an important product improvement campaign to perform a software update on all 2016-2018 my sportage vehicles equipped with 2.4l gasoline direct injection (?Gdi?) and 2.0l turb
  • VPI1802_TSB_R5 - ELECTRICAL SYSTEM: Product improvement campaign - this bulletin has been revised to include additional information. This bulletin provides information related to a software update to the engine control unit (ecu) to install the knock sensor detection system (
  • VPI1802_TSB_R4 - ELECTRICAL SYSTEM: Product improvement campaign - this tsb has been revised to include additional information. This bulletin provides information related to a software update to the engine control unit (ecu) to install the knock sensor detection system (ksds)
  • TSBCLI041_CLOSED - EQUIPMENT: Tsb - service action: evaporator temperature sensor and/or ecv replacement (sa309) this bulletin has been closed.
  • PS532_R1 - ENGINE AND ENGINE COOLING: Pitstop - dtc P0449 vent valve/solenoid circuit & P2422 vent valve stuck closed - this bulletin has been revised - when addressing a concern related to P0449 (evaporative emission system ? Vent valve / solenoid circuit) or P2422 (evaporativ
  • PS578 - EQUIPMENT: Pitstop: identifying a seized compressor - this pitstop provides information regarding the diagnosis of an a/c related concern on 2017-2019my sportage (ql) and 2015-2018my k900 (kh) vehicles that may have a seized compressor. To confirm the
  • VPI1802_QA - ENGINE (PWS): Q & a - this document is the q & a for the new product improvement campaign to provide information regarding a software update to the engine control unit (ecu) to protect the engine from excessive connecting rod bearing damage.
  • VPI1802_DSM - ENGINE (PWS): Dealer service manager notice - this notice advised the dealer service manager of the new product improvement campaign to perform a software update to the engine control unit (ecu) to protect the engine from excessive connecting rod bearing
  • VPI1802_DP - ENGINE (PWS): Dealer principal notice - this notice advised the dealer principal of the new product improvement campaign to perform a software update to the engine control unit (ecu) to protect the engine from excessive connecting rod bearing damage.
  • TSBCLI033_CLOSED - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb - hvac control unit logic improvement (cli033/sa238) (closed) - this tsb is closed. Refer to tsb cli041/sa309.
  • PS569 - ELECTRICAL SYSTEM: Pitstop - inaudible turn signals and no seat belt and key warning chime - this pitstop provides information regarding an inoperative cluster speaker on 2017-2018my sportage (ql). Customer concern may include inaudible turn signals and no se
  • PS451_R2 - EQUIPMENT ADAPTIVE/MOBILITY: Pitstop - front license plate and mounting bracket position on vehicles equipped with aeb/fca - this bulletin has been revised to include additional information. This pitstop provides information regarding the installation of the front lice
  • TSBCLI033_CLOSED - EQUIPMENT: Tsb - hvac control unit logic improvement (cli033/sa238) (closed) - this tsb is closed. Refer to tsb cli041/sa309.
  • PS569 - ELECTRICAL SYSTEM: Pitstop - inaudible turn signals and no seat belt and key warning chime - this pitstop provides information regarding an inoperative cluster speaker on 2017-2018my sportage (ql). Customer concern may include inaudible turn signals and no se
  • PS451_R2 - EQUIPMENT: Pitstop - front license plate and mounting bracket position on vehicles equipped with aeb/fca - this bulletin has been revised to include additional information. This pitstop provides information regarding the installation of the front lice
  • TSBCHA078 - ELECTRICAL SYSTEM: Tsb - service action: hecu bolts inspection and/or replacement or hecu assembly replacement (sa287) - this bulletin provides the procedure to inspect and/or replace the hydraulic electronic control unit (hecu) module mounting bolts or repla
  • PS564 - EQUIPMENT: Pitstop - clock concerns on uvo eservices (uvo 3.0) - this pitstop contains information regarding possible concerns with the clock on uvo eservices (uvo 3.0) head units installed on 2017-2018my vehicles.
  • TSBENG175_R3 - EQUIPMENT: Tsb - service action: e-cvvt cover inspection and motor plug replacement (sa305) - this bulletin has been revised to include additional information. This bulletin provides information regarding the inspection and/or replacement of the e-cvv
  • PS551 - BACK OVER PREVENTION: Pitstop - rattle noise from rear of the vehicle (ps551) - this pitstop contains information regarding a rattle type noise heard from the rear of the vehicle when closing a door or trunk on some 2016my-2018my vehicles.
  • PS546 - BACK OVER PREVENTION: Pitstop - electronic stability control self-check noise - this pitstop provides information regarding a concern related to a single faint ?Thud? Type noise heard from the engine compartment at speeds of 18-20 mph after initial start-up. Be
  • PS539 - ENGINE AND ENGINE COOLING: Pitstop - engine component re-use guidelines - in general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.
  • TSBTRA072A_R2 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Tsb - service action: inhibitor switch - replacement (sa317a) - this bulletin has been revised to include additional information. - this bulletin provides the procedure to replace the inhibitor switch on some 2017my optima (jfa), sorento (
  • TSBTRA047_R2 - POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT: Tsb - driveshaft serviceability - this bulletin has been revised most recently to include additional information. This bulletin provides information regarding axle shaft serviceability for kia vehicles equipped with a six-speed automatic tr
  • TSBENG175_R2 - EQUIPMENT: Tsb - service action: e-cvvt cover inspection and motor plug replacement (sa305) - this bulletin has been revised to include additional information. This bulletin provides information regarding the inspection and/or replacement of the e-cvv
  • PS526 - ELECTRICAL SYSTEM: Pitstop - broken characters and symbols on base audio - this pitstop contains information to repair vehicles in which the following customer concern occurs on a 2017my sportage (ql) with base audio (audio 3.0 b): * ?When turning on the vehi
  • PS451_R1 - ELECTRICAL SYSTEM: Pitstop - front license plate and mounting bracket position on vehicles equipped with autonomous emergency brake aeb - this bulletin has been revised to include additional information. On 2017my~ sportage (ql) vehicles equipped with autonom
  • TSBTRA072A_R1 - ENGINE (PWS): Tsb - service action: inhibitor switch replacement (sa317a) - this bulletin provides the procedure to replace the inhibitor switch on some 2017my optima (jfa), sorento (uma), optima hybrid (hev), optima plug-in hybrid (phev), sportage (ql),
  • TSBTRA067 - POWER TRAIN: Tsb - automatic transmission oil pressure characteristic values data transfer - this bulletin provides information regarding data transfer of automatic transmission (a/t) characteristic values on 2015my-2018my k900 (kh) vehicles equipped wi
  • PS532 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Pitstop - dtc P0449 vent valve/solenoid circuit - when addressing a concern related to P0449 (evaporative emission system - vent valve / solenoid circuit) on 2017-2018my sportage (ql) model vehicles, and the canister closed valve (ccv) and
  • PS528 - ELECTRICAL SYSTEM:SOFTWARE: Pitstop - bluetooth sound quality concerns on uvo eservices (uvo 3.0) (ps528) - this pitstop provides information to diagnose and repair 2017-18my sportage (ql) and 2017my niro (de hev) vehicles, with uvo eservices (uvo 3.0) head units, pro
  • TSBCLI041 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb - service action: evaporator temperature sensor and/or ecv replacement (sa309) - this bulletin provides the procedure to replace the evaporator temperature sensor and /or ecv (external control valve) on 2017-2018my sportage (ql) vehicle
  • TSBENG175R1 - EQUIPMENT:MECHANICAL: Tsb - service action: e-cvvt cover inspection and motor plug replacement (sa305) - revised - this bulletin provides information regarding the inspection and/or replacement of the e-cvvt cover or o-ring and replacement of the motor plug on s
  • TSBENG175 - EQUIPMENT:MECHANICAL: Tsb - service action: e-cvvt cover inspection and motor plug replacement (sa305) - this bulletin provides information regarding the inspection and/or replacement of the e-cvvt cover or o-ring and replacement of the motor plug on some 2016-2
  • TSBENG162R1 - ELECTRICAL SYSTEM: Tsb - data collection: extract california emissions data from ecu (dc17) - revised - this bulletin provides information related to extracting ?In use performance tracking? Emissions data from the engine control unit (ecu) of certain vehicle
  • TSB-BOD152R1 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Tsb: service action: delta garnish and front bumper gap/wind noise adjustment (sa248) - this bulletin provides the information for applying soundproof padding to the delta garnish on 2017my sportage (ql) vehicles produced from december 10,
  • TSBENG162 - ENGINE (PWS): Tsb: data collection: extract california emissions data from ecu (dc17) - this bulletin provides information related to extracting ?In use performance tracking? Emissions data from the engine control unit (ecu) of certain vehicles sold in c
  • PS474 - ELECTRICAL SYSTEM: Pitstop: tpms sensor position - when diagnosing tpms-related dtcs, make sure you are investigating the correct sensor. The tpms positioning from the manufacturer may be different from the positioning shown on a kds.
  • PS453R1 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Pitstop: intermittent am/fm radio static - some 2017my sportage (ql) vehicles may experience am/fm radio static, especially when the vehicle drives over bumps. This condition can be caused by loose connections at the base of the antenna and
  • PS498 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Pitstop: anti-condensation logic ? Normal operation, disabling, and enabling - some kia vehicles starting with 2016my and all kia vehicles, after and including 2017my, incorporate an anti-condensation logic to prevent the interior windows f
  • PS493 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: defogging logic ? Normal operation, disabling, and enabling - starting with 2010my, all kia vehicles, except rio (jb), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the spe
  • TSB-ENG159R1 - ENGINE AND ENGINE COOLING: Tsb: e-cvvt cover and motor plug replacement - this bulletin provides information about the replacement of the e-cvvt cover and motor plug on some 2016my optima (jf/jfa), produced from august 29, 2015 to june 14, 2016, 2017my sportage (ql)
  • TSB-SST043R2 - EQUIPMENT: Tsb: r1234yf refrigerant equipment - this bulletin provides information relating to the introduction of r1234yf recovery, recycling, and recharging equipment. This equipment is designed to meet sae j2843 requirements for servicing vehicles
  • TSB-CLI035 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: a/c evaporator core replacement - this bulletin provides information about the a/c evaporator core replacement on certain 2017my sportage (ql) vehicles, produced between december 10, 2015 and december 12, 2016, which may exhibit poor a
  • PS469 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Pitstop: manual evaporative emissions test for hard to find/small leaks - if the malfunction indicator lamp (mil) is illuminated with dtc(s) P0442, P0455, P0456, or P0457 (evaporative emissions system-leak detected) and the evaporative (eva
  • TSB-GEN085R1 - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: mandatory replacement of locking/security hardware - by design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various kia models and are strictly intended for ?One time use.? Some example
  • PS472R1 - EQUIPMENT ADAPTIVE/MOBILITY: Pitstop: hvac ventilation logic operation - starting with 14my soul (ps) (with the exception of psev) and complete new models such as k900 (kh), sedona (yp), sorento (uma), optima (jfa), sportage (ql), and 17my forte (yd, ydm), etc., equipp
  • TSB-TRA065 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Tsb: service action: tcu upgrade ? Driving performance improvement (sa257) - this bulletin provides information related to the tcu (transmission control unit) software upgrade of some 2017my sportage (ql) 2.0t-gdi/2.4gdi vehicles produced f
  • TSB-GEN085 - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: mandatory replacement of locking/security hardware - by design, certain fasteners utilized in various kia models are strictly intended for ?One time use?. Though not limited to the following, some examples are: axle shaft nuts with sta
  • TSB-BOD152 - STRUCTURE:BODY:BUMPERS: Tsb: service action: delta garnish and front bumper gap/wind noise adjustment (sa248) - this bulletin provides the information for applying soundproof padding to the delta garnish on 2017my sportage (ql) vehicles produced from december 10,
  • PS475 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Pitstop: autonomous emergency braking (aeb) operation - an increasing number of kia?S latest models are now equipped with autonomous emergency braking (aeb). Some customers may have interest and/or questions regarding this new technology, i
  • TSB-ELE118 - EQUIPMENT: Tsb: service action: bcm upgrade-fuel door open logic improvement (sa247) - this bulletin provides information related to the bcm (body control module) software upgrade on 2017my sportage (ql) vehicles to improve the fuel door open logic. T
  • TSB-BOD153 - SEATS: Tsb: service action: front power seat back board strap repositioning (sa249) - this bulletin provides information related to the repositioning of the front power seat back board strap for 2017my sportage (ql) vehicles produced from december
  • TSB CLI031_ SA22 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: This bulletin provides information related to an hvac controller software upgrade for 2017 my sportage (ql) vehicles, produced from december 10, 2015 through february 15, 2016, and equipped with auto (fatc) or manual hvac controls. The ecu
  • PS465 - LANE DEPARTURE: BLIND SPOT DETECTION: Pitstop: recalibration of blind spot detection after collision repairs - this pitstop provides information relating to some vehicles equipped with blind spot detection (bsd), which may exhibit a check bsd system message with dtcs: C270254
  • PS266R1 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Pitstop: hvac receiver/dryer - desiccant replacement - in the event of a hvac system concern in which metal particles or shards have contaminated the system, the desiccant or the entire a/c receiver/dryer assembly may need to be replaced. T
  • TSBENG159 - ENGINE (PWS): Tsb: e-cvvt cover and motor plug replacement - this bulletin provides information about the replacement of the e-cvvt cover and motor plug on some 2016my sorento (uma), produced from october 27, 2014 to june 14, 2016, 2016my optima (jf/jfa)
  • TSBCLI031 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Service action: hvac control unit logic improvement (sa 226) - this bulletin provides information related to an hvac controller software upgrade for 2017my sportage (ql) vehicles, produced from december 10, 2015 through february 15, 2016, a
  • PS452 - ELECTRICAL SYSTEM: Android auto/uvo eservices connectivity issues after android 6.0 update - this article proides diagnostic information in regards to:android auto will not launch when a samsung android phone is connected to the vehicle. Uvo eservices setup
  • PS450 - ELECTRICAL SYSTEM: Sirius xm data not loading on uvo eservices head unit - this bulletin provides information related to sirius xm satellite radio service in regards to the following customer concerns: sirius xm data will not load; head unit display shows "n
  • PS451 - EQUIPMENT: Front license plate and mounting bracket position on vehicles equipped with aeb - on 2017 my sportage (ql) vehicles equipped with autonomous emergency brake (aeb), the front license plate bracket is installed in one of two different positio
  • TSBBOD136 - STRUCTURE:BODY:DOOR: Service action: door latch replacement (sa229) - this bulletin provides the procedure to replace the door latches on certain sportage (ql) vehicles, produced from december 10, 2015 through march 11, 2016, which may exhibit an intermittent i
  • TSBCLI033 - ELECTRICAL SYSTEM: Tsb: service action: hvac control unit logic improvement (sa238) - this bulletin provides information related to an hvac controller software upgrade for 2017my sportage (ql) vehicles, produced from december 10, 2015 through june 22, 2016, a
  • TSBBOD142 - STRUCTURE:BODY:DOOR: Tsb: service action: rear door frame molding replacement (sa236) - this bulletin provides the procedure for replacing the rear door frame molding on certain sportage (ql) sx trim level vehicles produced from december 24, 2015 through januar
  • TSBELE113R1 - ELECTRICAL SYSTEM:SOFTWARE: Tsb: android auto/apple carplay software download - this bulletin provides the procedure for upgrading avn 4.0 and uvo 3.0 audio system software to include android auto and apple carplay software.
  • TSBSST044 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: r1234yf oil and dye injectors - using fluorescent leak detection dye in vehicles a/c system could aid in locating refrigerant leaks. R1234yf a/c systems oil and dye injector kits are available through snap-on business solutions.
  • TSBSST045 - EQUIPMENT: Tsb: r1234yf refrigerant leak detector - the ld-2 arctic pro leak detector, supplied with the mahle acx-1299 refrigerant recovery equipment, can aid in locating r1234yf refrigerant leaks.
  • PS453 - ELECTRICAL SYSTEM: Pitstop: intermittent am/fm radio static - some 2017my sportage (ql) vehicles may experience am/fm radio static, especially when the vehicle drives over bumps. This condition can be caused by loose connections at the base of the antenna. Fo
  • TSBELE104R1 - ELECTRICAL SYSTEM: Tsb: apple carplay rollout and troubleshooting guide - this bulletin provides information related to the rollout of apple carplay and android auto on 2017my sorento (uma) and the launch of apple carplay on 2016my optima (jfa) and 2017my sp
  • TSBSST043 - ENGINE AND ENGINE COOLING: Tsb: r1234f refrigerant equipment - this bulletin provides information relating to the introduction of r1234yf recovery, recycling, and recharging equipment. This equipment is designed to meet sae j2843 requirements for servicing vehicles c
  • TSBCLI029 - EQUIPMENT: Tsb: r1234yf refrigerant - this bulletin provides information relating to the new r1234yf refrigerant initially being released with the 2017my sportage (ql), and applicable to future models. Governmental standards to reduce the length of t
  • TSB-ELE-104 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: apple carplay rollout and troubleshooting guide - this bulletin provides information related to the rollout of apple carplay and android auto on vehicles equipped with premium navigation (avn 4.0) or uvo eservices (uvo 3.0) systems.
Known Recall Investigations
  • Hyundai and kia abs module fires investigation as of 20231117

    The office of defects investigation (odi) has received eight hyundai motor america (hyundai) and eight kia america, inc. (kia) part 573 recall reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (abs) modules or hydraulic electronic control units (hecu) manufactured by the equipment supplier mando. The part 573 recall reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by mando. Safety recalls included in this audit query (aq) review include: hyundai recalls 20v-520, 20v-543, 21v-161, 21v-160, 21v-303, 22v-056, 22v-810, and 23v-651. Kia recalls 16v-815, 20v-518, 20v-519, 21v-137, 21v-331, 22v-051, 22v-800, and 23v-652 the purpose of this aq is to evaluate the timeliness and scoping of hyundai and kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

  • Loss of motive power investigation as of 20220912

    The office of defects investigation (odi) has received a petition on july 13, 2022, requesting a defect investigation into an alleged defect of the "oil drain pan assemblies" on the following 83 models/model year vehicles stated by the petitioner: 2006-2019 hyundai sonata, 2013-2018 hyundai santa fe sport, 2010-2012 and 2019-2020 hyundai santa fe, 2010-2015 and 2018-2019 hyundai tucson, 2011-2021 kia sportage 2005-2020 kia optima, 2011-2020 kia sorento, 2010-2013 kia forte, 2010-2013,kia forte coup, and 2007-2010 kia rondo vehicles equipped with the 1.6l t-gdi gamma, 2.4l theta ii gdi, 2.4l in-line gdi theta ii, kappa, and 3.8l v-shaped gdi lambda-ii engines. The petition also cites additional hyundai/kia vehicles that use similar drain pan assemblies as the above-mentioned vehicles as having drain pan assembly failures. The petitioner provided subject and peer vehicles information related to alleged engine failures. The petition itself can be reviewed at nhtsa.Gov under odi number 11481745.According to the petition, the hyundai/kia vehicle owners have made allegations of oil leakage failures occurring at highway speeds, without malfunction, indicator lights, or the leakage associated with under-tightening an oil drain plug, or a plug or pan with damaged thread. The alleged defects are causing engines to seize and loss of motive power. A defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition. The petitioner identified a number of complaints received by nhtsa alleging complete engine failure from a variety of models stated above along with other models. The odi complaints cited in the petition can be reviewed at nhtsa.Gov under the following odi numbers: 11481745, 11433038, 11366918, 11431200, 11320689, 11245086, 11196311, 11114946, 11114946, 11097819.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P1326 [14] Knock control, cylinder 1 - control limit reached
  • B1684 [2] Mirror Driver/Passenger Switch Circuit Open
  • B1762 [2] Seat Driver Front Down Circuit Open
  • C1604 [3] C1604
  • C1606 [3] C1606
  • P0449 [2] Evaporative Emission Control System Vent Valve/Solenoid Circuit Malfunction
  • P2422 [1] Evaporative Emission System Vent Valve Stuck Closed
  • P0442 [1] Evaporative Emission Control System Leak Detected (small leak)
  • P0455 [1] Evaporative Emission Control System Leak Detected (gross leak)
  • P0456 [1] Evaporative Emissions System Small Leak Detected
  • P0457 [1] Evaporative Emission Control System Leak Detected
  • C2702 [1] C2702
  • B1375 [2] Oil Change Lamp Circuit Open
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210608

I have been trying to get my recall fixed for a month now. I took it to john l sullivan kia in roseville ca and the part was not available. They were suppose to call me when they received the part and never did call me back. I recently had my a/c repaired last week at folsom lake kia in folsom ca and asked them if they could repair the recall issue as well. They had my car since last week and provided me a rental on friday, 6/4. Today on 6/8, i am told my a/c is fixed and no part for the recall so i had to pick up my car and return the rental. I have a newborn baby and this recall is extremely dangerous and its not safe. I should not have to pay for a rental when the recall is dangerous and not at fault of mine. This is ridiculous and all dealerships should provide rental cars when a recall is very serious with the part(s) being unavailable.

NoNoN NoneNone20210525

The contact owns a 2017 kia sportage. The contact received notification of nhtsa campaign number: 21v137000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NoNoN NoneNone20210525

The contact owns a 2017 kia sportage. The contact received notification of nhtsa campaign number: 21v137000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NoNoN NoneNone20210524

The contact owns a 2017 kia sportage. The contact received notification of nhtsa campaign number: 21v137000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact filed a complaint with the manufacturer. The contact had not experienced a failure. Parts distribution disconnect.

NoNoN NoneNone20210524

The contact owns a 2017 kia sportage. The contact received notification of nhtsa campaign number: 21v137000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NoNoN NoneNone20210520

The contact owns a 2017 kia sportage. The contact received notification of nhtsa campaign number: 21v137000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NoNoN NoneNone20210517

Mileage at 94,000 miles, less than 100,000 warrantied for, and this car is using oil until its dry less than every 1000 miles. I can't go anywhere without carrying oil in the car. Took it to the dealer and was told kia would not approve engine work. Reported to them also that the oil light does not come on, it only blinked once causing concern for me because the engine was kind of dragging. The dipstick was dry. Has happened three times since then.

NoNoN NoneNone20210501

Since the used car lot did not supply is with a key fob, we have to use the key to unlock the doors. When putting key in driver's door and turning key twice in a row (quickly)to unlock all doors, we have to pull handle anywhere from 2-3 times before the door will open. The car was stopped and not running when this happens.

NoNoN NoneNone20210430

The contact owns a 2017 kia sportage. The contact received notification of nhtsa campaign number: 21v137000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The contact had not experience a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

NoFireY NoneNone20210428

Tl* the contact owns a 2017 kia sportage. The contact stated that while driving, the check engine and battery lights suddenly displayed and smoke was seen coming from the engine compartment before the vehicle stalled. The vehicle was towed to the local dealer kia of bedford located 18180 rockside rd, bedford, oh 44146. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The vin lookup indicated the vehicle was listed in the nhtsa campaign number 21v137000 (service brakes). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 84,000.

NoNoN NoneNone20210414

2017 kia sportage going on 2 years with this vehicle 71256 mileage no according accidents ..Airbag light turned on and stayed solid .. After scanning all systems for possible trouble codes i did get a B1375 .. Which refers to a passenger defective airbag module that needs replacement or further testing what concerns me is if in an accident will this airbag function especially when i have my family in this only vehicle we have i contacted local dealership not under any kind of warranty i explained what it might be they quoted a price of over 1000 dollars or more at this time cannot afford such an expense i have never owned a vehicle with airbag issues at all kia motors should address immediately this extremely safety defect

NoNoN NoneNone20210413

2017 kia sportage going on 2 years with this vehicle 71256 mileage no according accidents ..Airbag light turned on and stayed solid .. After scanning all systems for possible trouble codes i did get a B1375 .. Which refers to a passenger defective airbag module that needs replacement or further testing what concerns me is if in an accident will this airbag function especially when i have my family in this only vehicle we have i contacted local dealership not under any kind of warranty i explained what it might be they quoted a price of over 1000 dollars or more at this time cannot afford such an expense i have never owned a vehicle with airbag issues at all kia motors should address immediately this extremely safety defect

NoNoN NoneNone20210411

We were driving steady at about 45 mph and the rpm gauge rubbed at random just once every time. It has happened more than once we don't change your speed or anything it just rubs up to about 5000 rpm and go back to normal and does it sporadically

NoNoN NoneNone20210410

We were driving steady at about 45 mph and the rpm gauge rubbed at random just once every time. It has happened more than once we don't change your speed or anything it just rubs up to about 5000 rpm and go back to normal and does it sporadically

NoFireY NoneNone20210325

Tl* the contacts son owned a 2017 kia sportage. The contact stated while driving at 30 mph, the vehicle began to smoke coming from the front end of the vehicle. While attempting to depress the brake pedal, the vehicle continued forward movement. The contact pulled over to the side of the road, and the vehicle became engulfed in flames. The fire marshals were called to scene and extinguished the fire, and a report was taken. The vehicle was taken to a tow lot where it was diagnosed with being destroyed. The vehicle was not repaired. Upon investigation, the contact associated the failure with, nhtsa campaign number: 21v137000 (service brakes, hydraulic). The manufacturer was informed of failure and was awaiting a response. The failure mileage was not available.

NoFireY NoneNone20210324

Tl* the contacts son owned a 2017 kia sportage. The contact stated while driving at 30 mph, the vehicle began to smoke coming from the front end of the vehicle. While attempting to depress the brake pedal, the vehicle continued forward movement. The contact pulled over to the side of the road, and the vehicle became engulfed in flames. The fire marshals were called to scene and extinguished the fire, and a report was taken. The vehicle was taken to a tow lot where it was diagnosed with being destroyed. The vehicle was not repaired. Upon investigation, the contact associated the failure with, nhtsa campaign number: 21v137000 (service brakes, hydraulic). The manufacturer was informed of failure and was awaiting a response. The failure mileage was not available.

CrashNoY NoneNone20210320

As i was driving the engine bogged down and when not accelerate so when i pushed down hard on the gas it finally kicked in super hard causing me to crash into a pole.

CrashNoY NoneNone20210319

As i was driving the engine bogged down and when not accelerate so when i pushed down hard on the gas it finally kicked in super hard causing me to crash into a pole.

NoNoN NoneNone20210301

Passenger door will only open from the outside if the door unlocks from being put in park. If i unlock from inside the car or the key fob the external passenger handle will not open the door.

NoNoN NoneNone20210228

Passenger door will only open from the outside if the door unlocks from being put in park. If i unlock from inside the car or the key fob the external passenger handle will not open the door.

NoNoN NoneNone20210209

While driving at a steady speed, car will suddenly disengage the transmission, the rpms will rev high and then transmission will re-engage. This usually lasts 20-30 seconds, it is very random. I have taken it in and because no codes are showing and they are unable to recreate there is nothing they can do. It is a very serious issue as if i'm driving in heavy traffic and this occurs it could result in a crash. It happens sporadically and cannot document anything as it is over before i can as i am driving when it happens

NoNoN NoneNone20210208

While driving at a steady speed, car will suddenly disengage the transmission, the rpms will rev high and then transmission will re-engage. This usually lasts 20-30 seconds, it is very random. I have taken it in and because no codes are showing and they are unable to recreate there is nothing they can do. It is a very serious issue as if i'm driving in heavy traffic and this occurs it could result in a crash. It happens sporadically and cannot document anything as it is over before i can as i am driving when it happens

NoFireY NoneNone20210127

Tl* the contact owned a 2017 kia sportage. The contact stated while driving at 60 mph, the vehicle stalled. The contact then had the vehicle towed to an independent mechanic where it was diagnosed with the starter needing to be replaced. The vehicle had been repaired but upon retrieving the vehicle from the independent mechanic and starting the vehicle smoke was seen coming from the front of the vehicle. The contact opened the hood and saw a fire behind the engine compartment. The fire department was contacted and was able to extinguish the fire. A police report was filed. The vehicle was then towed to kia of cherry hill (1803 marlton pike w, cherry hill, nj 08002) where it was deemed a total loss. The contact was relating this issue to nhtsa campaign number: 21v137000 (service brakes, hydraulic). The manufacturer had been informed of the failure and referred the contact to the kia engine settlement hotline. The failure mileage was 80,542.

CrashNoY 1 InjuredNone20210126

Recently i had a car accident , my car breaks failed to stop when i was driving, my kia was giving me alerts with tires presures, needs a lt s ide brake lamp replaced in multiple times, brakes rotators been changed, smell of burnt cable insulation, can you investigate if it could be related to the recalls nks twice,*dt*jb

CrashNoY 1 InjuredNone20210125

Recently i had a car accident , my car breaks failed to stop when i was driving, my kia was giving me alerts with tires presures, needs a lt s ide brake lamp replaced in multiple times, brakes rotators been changed, smell of burnt cable insulation, can you investigate if it could be related to the recalls nks twice,*dt*jb

NoNoN NoneNone20210118

Car is rapidly burning oil and not dripping on ground. Recent activity: oil dipstick showed no oil on 01/18/2021 and took 3 quarts. It read full! On 01/25/2021. Service station reported out of oil again! Oil light on dashboard did not light.Kia dealership advised an oil consumption test that will be reported to you. I think it is important for you note that this occurred 1000 miles into my regularly scheduled 3000 mile oil change. Our local service station indicated that this is a widespread problem for this car and litigation is being considered.

NoNoN NoneNone20210117

Car is rapidly burning oil and not dripping on ground. Recent activity: oil dipstick showed no oil on 01/18/2021 and took 3 quarts. It read full! On 01/25/2021. Service station reported out of oil again! Oil light on dashboard did not light.Kia dealership advised an oil consumption test that will be reported to you. I think it is important for you note that this occurred 1000 miles into my regularly scheduled 3000 mile oil change. Our local service station indicated that this is a widespread problem for this car and litigation is being considered.

NoNoN NoneNone20210114

The engine has been burning oil since 2019. I told the service desk and they said a qt every 1000 miles is normal. It started to worsen. In january 2021 the did an oil consumption test. I drive to car for 957 miles and the dealership told me the car was down 2 qts of oil. They said they run the test again. They filled the car with what they said was the right amount.The next morning after getting my car back i checked the dipstick three times. The oil was a 1/2 inch over the fill mark i return the car with less the 1000 miles and this time they said it was only down a qt. And it was in manufacturers spec for consumption . I told them it was over filled so they said we will test it again. This time they told me to bring it back at 1500 miles. I have not reached that amount of miles yet . I worried about having catastrophic engine failure while i'm driving . They have already installed two transmission that were defective.I will supply any other documents you need .

NoNoN NoneNone20210114

On january 14,2021 after work around 3:30 when i got in my car it wouldn't start. We checked the oil and it had no oil. A towing truck picked up my car and took it to clay cooley kia in irving. It's been sitting there since then and i was told i needed to pay 2,600 and that's only for what they believe is wrong with it. Why am i being charge? On the recall notice says they will repair at no cost to the costumer. Am i being scam?

NoNoN NoneNone20210113

The engine has been burning oil since 2019. I told the service desk and they said a qt every 1000 miles is normal. It started to worsen. In january 2021 the did an oil consumption test. I drive to car for 957 miles and the dealership told me the car was down 2 qts of oil. They said they run the test again. They filled the car with what they said was the right amount.The next morning after getting my car back i checked the dipstick three times. The oil was a 1/2 inch over the fill mark i return the car with less the 1000 miles and this time they said it was only down a qt. And it was in manufacturers spec for consumption . I told them it was over filled so they said we will test it again. This time they told me to bring it back at 1500 miles. I have not reached that amount of miles yet . I worried about having catastrophic engine failure while i'm driving . They have already installed two transmission that were defective.I will supply any other documents you need .

NoNoN NoneNone20210113

On january 14,2021 after work around 3:30 when i got in my car it wouldn't start. We checked the oil and it had no oil. A towing truck picked up my car and took it to clay cooley kia in irving. It's been sitting there since then and i was told i needed to pay 2,600 and that's only for what they believe is wrong with it. Why am i being charge? On the recall notice says they will repair at no cost to the costumer. Am i being scam?

NoNoN NoneNone20210105

The drivers side rear door will not unlock. Not manually or electronically. This started 2 months ago and the roseville, ca kia service dept. Walnuts to charge for repairs. I feel that this is a safety issue that they should repair at no cost to the buyer.

NoNoN NoneNone20210104

The drivers side rear door will not unlock. Not manually or electronically. This started 2 months ago and the roseville, ca kia service dept. Walnuts to charge for repairs. I feel that this is a safety issue that they should repair at no cost to the buyer.

NoNoN NoneNone20201102

Engine light came on smell of gas when you lift hood

NoNoN NoneNone20201101

Engine light came on smell of gas when you lift hood

NoNoN NoneNone20201101

Tl* the contact owns a 2017 kia sportage. The contact stated that the vehicle was consuming excessive oil. The contact stated that the oil consumption caused the rpm to surge to 5,000 rpms. The contact also stated that after driving 75 miles, due to the oil consumption failure, the vehicle used up a half tank of fuel. The vehicle was taken to chuck olsen chevrolet of seattle (17037 aurora avenue n, shoreline, was 98133, (206)607-8743) to be inspected. The contact was asked to bring the vehicle back after 1,000 miles to perform an oil consumption test. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.

NoNoN NoneNone20201031

Tl* the contact owns a 2017 kia sportage. The contact stated that the vehicle was consuming excessive oil. The contact stated that the oil consumption caused the rpm to surge to 5,000 rpms. The contact also stated that after driving 75 miles, due to the oil consumption failure, the vehicle used up a half tank of fuel. The vehicle was taken to chuck olsen chevrolet of seattle (17037 aurora avenue n, shoreline, was 98133, (206)607-8743) to be inspected. The contact was asked to bring the vehicle back after 1,000 miles to perform an oil consumption test. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.

NoNoN NoneNone20201016

My 2017 kia sportage completely died on me. It was towed to jensen tires and i was told that the engine was totally blown. I then had it towed to h&h kia in omaha, ne and shane clapps (service person) stated that the engine was indeed blown and needs a new engine. The vehicle was in motion and died on my in the middle of hwy 370 & 25th st in bellevue, ne. Tried jumping the vehicle, but it would not start at all. That is when or got towed to jensen tires, first, then to h&h kia

NoNoN NoneNone20201015

My 2017 kia sportage completely died on me. It was towed to jensen tires and i was told that the engine was totally blown. I then had it towed to h&h kia in omaha, ne and shane clapps (service person) stated that the engine was indeed blown and needs a new engine. The vehicle was in motion and died on my in the middle of hwy 370 & 25th st in bellevue, ne. Tried jumping the vehicle, but it would not start at all. That is when or got towed to jensen tires, first, then to h&h kia

NoNoN NoneNone20201012

On october 6,2020 my 2017 kia sportage seemed to have excelleration issues; the car would hesitate when the gas pedal was depressed. Then about a week later 10/9/20 my engine light went on. I used fixd app to assist diagnosis. 420 code catalytic converter. Took it to reputable shop where they confirmed and suggested i take to kia dealer due to 80,000 mile catalytic warranty. I did the next business day. Kia stated that they had to run their own diagnosis and would call me. They confirmed the 420 code but stated they simply 'reset' the computer stating this is kia directive prior to replacing the catalytic converter; and said to bring it in if the engine light went on again. It did a week later; they replaced the vcm motor 10/19/20. Now 11/7/20 engine light is on and fixd code 420 catalytic converter again. They did not want to honor the 80,000 mile catalytic converter warranty. I am just under 80,000 miles now and when i brought it in was at 78,000 miles.

NoNoN NoneNone20201011

On october 6,2020 my 2017 kia sportage seemed to have excelleration issues; the car would hesitate when the gas pedal was depressed. Then about a week later 10/9/20 my engine light went on. I used fixd app to assist diagnosis. 420 code catalytic converter. Took it to reputable shop where they confirmed and suggested i take to kia dealer due to 80,000 mile catalytic warranty. I did the next business day. Kia stated that they had to run their own diagnosis and would call me. They confirmed the 420 code but stated they simply 'reset' the computer stating this is kia directive prior to replacing the catalytic converter; and said to bring it in if the engine light went on again. It did a week later; they replaced the vcm motor 10/19/20. Now 11/7/20 engine light is on and fixd code 420 catalytic converter again. They did not want to honor the 80,000 mile catalytic converter warranty. I am just under 80,000 miles now and when i brought it in was at 78,000 miles.

NoNoN NoneNone20201002

2017 kia sportage both passenger and driver rear doors will not open from neither the inside nor the outside door handles. This is a serious safety issue with my autistic son who must climb out of the car from the back seat through the front seat. There are numerous complaints from other kia owners about this same issue posted on here on the nhtsa website, and it needs to be addressed by kia.

NoNoN NoneNone20201001

2017 kia sportage both passenger and driver rear doors will not open from neither the inside nor the outside door handles. This is a serious safety issue with my autistic son who must climb out of the car from the back seat through the front seat. There are numerous complaints from other kia owners about this same issue posted on here on the nhtsa website, and it needs to be addressed by kia.

NoNoN NoneNone20200925

Have changed oil in less that 3000 miles every time as it was supposed to be changed. Now i have metal shavings in my oil

NoNoN NoneNone20200924

Have changed oil in less that 3000 miles every time as it was supposed to be changed. Now i have metal shavings in my oil

NoNoN NoneNone20200909

While making a stop sign my kia sportage started accelerating involuntarily like if i step on the gas pedal all the way! I immediately thought of just turning my vehicle off but after i switch the gear to neutral. This incident was very scary to the point that i do not feel secure to drive it. Very scary experience.

NoNoN NoneNone20200908

While making a stop sign my kia sportage started accelerating involuntarily like if i step on the gas pedal all the way! I immediately thought of just turning my vehicle off but after i switch the gear to neutral. This incident was very scary to the point that i do not feel secure to drive it. Very scary experience.

NoNoN NoneNone20200904

While the vehicle is in motion interstate or city street, the engine revs up without putting more pressure onto the gas peddle. On several occasions i had to hit the brake peddle to avoid hitting another vehicle and once pulled into the side of the road as a precaution. We first noticed this problem about a couple of months after purchasing the vehicle. I previously reported this to kia dealership, however he indicated that it would be the alternator or something that is causing the engine to not know what gear it's actually on. This happens randomly and at any speed. The seat belt light flashes occasionally although no one else is sitting in the vehicle and my seat belt is attached.

NoNoN NoneNone20200903

While the vehicle is in motion interstate or city street, the engine revs up without putting more pressure onto the gas peddle. On several occasions i had to hit the brake peddle to avoid hitting another vehicle and once pulled into the side of the road as a precaution. We first noticed this problem about a couple of months after purchasing the vehicle. I previously reported this to kia dealership, however he indicated that it would be the alternator or something that is causing the engine to not know what gear it's actually on. This happens randomly and at any speed. The seat belt light flashes occasionally although no one else is sitting in the vehicle and my seat belt is attached.

NoNoN NoneNone20200827

The airbag safty light came on and will not go off.. The owner's manual says this means the airbag is not working or is malfunctioning.

NoNoN NoneNone20200826

The airbag safty light came on and will not go off.. The owner's manual says this means the airbag is not working or is malfunctioning.

NoNoN NoneNone20200820

This happened twice in 10 days. Once while driving and once in parking mode with vehicle on - suddenly the vehicle loses power, cannot accelerate, power steering is lost, and 3 panel lights turn on simultaneously: battery, oil, check engine. Both times by turning off and restarting engine i have been able to continue driving, power is restored and panel lights turn off. Have taken both times to kia service southside/jacksonville fl and they have not been able to identify the cause, therefore unable to fix a potentially very dangerous and life-threatening situation if this continues to happen, especially while driving. Extremely concerned!

NoNoN NoneNone20200820

Leaking coupler / rear differential. Gear oil leaking. Under 14,000 miles on vehicle.

NoNoN NoneNone20200819

This happened twice in 10 days. Once while driving and once in parking mode with vehicle on - suddenly the vehicle loses power, cannot accelerate, power steering is lost, and 3 panel lights turn on simultaneously: battery, oil, check engine. Both times by turning off and restarting engine i have been able to continue driving, power is restored and panel lights turn off. Have taken both times to kia service southside/jacksonville fl and they have not been able to identify the cause, therefore unable to fix a potentially very dangerous and life-threatening situation if this continues to happen, especially while driving. Extremely concerned!

NoNoN NoneNone20200819

Leaking coupler / rear differential. Gear oil leaking. Under 14,000 miles on vehicle.

NoNoN NoneNone20200818

I just received a notice of proposed class settlement regarding : engine seizure,engine stall,engine noise,or illumination of oil lamp that was diagnosed as requiring repair of engine. I am very concerned about this can you please look into the information that i have provided asap. Thanks, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20200817

I just received a notice of proposed class settlement regarding : engine seizure,engine stall,engine noise,or illumination of oil lamp that was diagnosed as requiring repair of engine. I am very concerned about this can you please look into the information that i have provided asap. Thanks, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20200817

Class action law suit for my car for engine problems (knocking, fire, ect). My car is knocking and does not have an active recall.

NoNoN NoneNone20200816

Class action law suit for my car for engine problems (knocking, fire, ect). My car is knocking and does not have an active recall.

NoNoN NoneNone20200803

Mid-december i noticed my car was skipping as i accelerated. I checked the oil and there was none. I had just gotten an oil change 10/26/19. I take the car in 12/23/19. They do another oil change and tell me as it gets low on oil to bring it in and they will track it. We do this a few times and covid happens. So, i'm adding my own oil and restart the process 6/23/20. My bf brings the car in 7/31/20 and the mechanic states kia will no longer be doing oil consumption tests and would only see the car if something catastrophic occurs. Then plainly says do not add oil and let it blow it up. I return 8/3/20 to speak to the manager in charge and he confirms that it is kia's policy that they will not add oil anymore. Says he cannot give me the policy in writing. I said i had an oil change with you on 6/23/20 and today 8/3/20 my car doesn't have any oil in it and you won't look at it? He confirmed he would not look at it.

NoNoN NoneNone20200802

Mid-december i noticed my car was skipping as i accelerated. I checked the oil and there was none. I had just gotten an oil change 10/26/19. I take the car in 12/23/19. They do another oil change and tell me as it gets low on oil to bring it in and they will track it. We do this a few times and covid happens. So, i'm adding my own oil and restart the process 6/23/20. My bf brings the car in 7/31/20 and the mechanic states kia will no longer be doing oil consumption tests and would only see the car if something catastrophic occurs. Then plainly says do not add oil and let it blow it up. I return 8/3/20 to speak to the manager in charge and he confirms that it is kia's policy that they will not add oil anymore. Says he cannot give me the policy in writing. I said i had an oil change with you on 6/23/20 and today 8/3/20 my car doesn't have any oil in it and you won't look at it? He confirmed he would not look at it.

NoNoN NoneNone20200801

The passenger side window regulator broke while window was down then a week later the exact same thing happened on the drivers side.

NoNoN NoneNone20200731

The passenger side window regulator broke while window was down then a week later the exact same thing happened on the drivers side.

NoNoN NoneNone20200703

The passenger side rear door fails to open from both inside and outside of the vehicle. This happened unexpectedly and without provocation. There are numerous filed complaints siting this very same issue on the nhtsa.Gov website and should be investigated.

NoNoN NoneNone20200702

The passenger side rear door fails to open from both inside and outside of the vehicle. This happened unexpectedly and without provocation. There are numerous filed complaints siting this very same issue on the nhtsa.Gov website and should be investigated.

NoNoN NoneNone20200615

All 4 window regulators malfunctioned and do not work. Prevents windows and going up and down. Unable to roll windows down. Happened while car was parked.

NoNoN NoneNone20200614

All 4 window regulators malfunctioned and do not work. Prevents windows and going up and down. Unable to roll windows down. Happened while car was parked.

NoNoN NoneNone20200613

I was on the street driving pulling out in traffic. When i tried to give gas car made idle sound but did not move. I was in middle of street. Not first time happening..Advised nally kia dealership. Did not help me. *tr

NoNoN NoneNone20200612

I was on the street driving pulling out in traffic. When i tried to give gas car made idle sound but did not move. I was in middle of street. Not first time happening..Advised nally kia dealership. Did not help me. *tr

NoNoN NoneNone20200601

Tl* the contact owns a 2017 kia sportage. The contact stated the check engine warning light was illuminated. The contact stated that the engine consumed oil very quickly. Additionally, while driving at various speeds, the vehicle vibrated abnormally. The contact stated the vehicle failed to accelerate as designed. The contact also stated that while attempting to park, the vehicle stalled with the battery warning light illuminated. The vehicle was taken to a certified mechanic who diagnosed that there were cylinder misfires and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 127,000.

NoNoN NoneNone20200531

Tl* the contact owns a 2017 kia sportage. The contact stated the check engine warning light was illuminated. The contact stated that the engine consumed oil very quickly. Additionally, while driving at various speeds, the vehicle vibrated abnormally. The contact stated the vehicle failed to accelerate as designed. The contact also stated that while attempting to park, the vehicle stalled with the battery warning light illuminated. The vehicle was taken to a certified mechanic who diagnosed that there were cylinder misfires and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 127,000.

CrashNoY NoneNone20200514

Vehicle accelerated on its own causing accident & head on collision to a wall. Airbags was not deployed. I was pulling up the driveway getting ready to park when suddenly the car accelerated on its own which led to crash through the garage door & hit a wall. *tr

CrashNoY NoneNone20200513

Vehicle accelerated on its own causing accident & head on collision to a wall. Airbags was not deployed. I was pulling up the driveway getting ready to park when suddenly the car accelerated on its own which led to crash through the garage door & hit a wall. *tr

NoFireN 1 InjuredNone20200410

2017 kia sportage lost all power as i was driving down the road. No power steering no braking nothing. Smoke and fumes filled the cab of suv. Once i got off the road smoke was boiling out of hood of car.

NoFireN 1 InjuredNone20200409

2017 kia sportage lost all power as i was driving down the road. No power steering no braking nothing. Smoke and fumes filled the cab of suv. Once i got off the road smoke was boiling out of hood of car.

NoFireN NoneNone20200403

The car caught fire after being driven. As soon as it was parked it started smoking and within minutes it was engulfed in flames and totally destroyed

NoFireN NoneNone20200402

The car caught fire after being driven. As soon as it was parked it started smoking and within minutes it was engulfed in flames and totally destroyed

NoNoN NoneNone20200308

Tl* the contact owns a 2017 kia sportage. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. While stopped at a stop light, the accelerator pedal was depressed however, the vehicle failed to respond. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The contact stated that the failure recurred intermittently. The manufacturer was made aware of the failure. The contact was referred to an authorized dealer for assistance. The failure mileage was approximately 54,000.

NoNoN NoneNone20200307

Tl* the contact owns a 2017 kia sportage. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. While stopped at a stop light, the accelerator pedal was depressed however, the vehicle failed to respond. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The contact stated that the failure recurred intermittently. The manufacturer was made aware of the failure. The contact was referred to an authorized dealer for assistance. The failure mileage was approximately 54,000.

NoNoN NoneNone20200306

My parking brake no longer sets, it just pumps and never locks. So i hope i don't have to park on any hills for a while. Also, my heating and air goes wonky sometimes and won't show me the actual temp or give me the option to increase or decrease in temp or mode unless i park and turn the engine off, start it again, then turn off the whole cooling or heating system and then mess with it more. My car is also often times in drive, and it'll rev up for no reason to the red line, then stall and coast to a stop. I've been lucky my kids have yet to be with me with this happening and it's been on back roads with little traffic. All these things while car is in drive/motion, except parking brake, that is obviously while in park that i've noticed.

NoNoN NoneNone20200305

My parking brake no longer sets, it just pumps and never locks. So i hope i don't have to park on any hills for a while. Also, my heating and air goes wonky sometimes and won't show me the actual temp or give me the option to increase or decrease in temp or mode unless i park and turn the engine off, start it again, then turn off the whole cooling or heating system and then mess with it more. My car is also often times in drive, and it'll rev up for no reason to the red line, then stall and coast to a stop. I've been lucky my kids have yet to be with me with this happening and it's been on back roads with little traffic. All these things while car is in drive/motion, except parking brake, that is obviously while in park that i've noticed.

NoNoN NoneNone20200227

All four power window regulator/motors have had to be replaced. Vehicle placed in service may 2016 and currently has 34,000 miles. Driver side and passenger side regulator/motor's failed while vehicle still under warranty. Both rear window regulator/motor's failed december 2019 and were replaced february 2020 by the dealer at a cost to the owner of $1044.63.

NoNoN NoneNone20200226

All four power window regulator/motors have had to be replaced. Vehicle placed in service may 2016 and currently has 34,000 miles. Driver side and passenger side regulator/motor's failed while vehicle still under warranty. Both rear window regulator/motor's failed december 2019 and were replaced february 2020 by the dealer at a cost to the owner of $1044.63.

CrashNoN NoneNone20200115

While pulling into a parking space with my foot on the brake, my engine accelerated as if it had a mind of it's own and hit a post. I pushed hard on the brake with no response. The airbag did not deploy even with $5,500 damage to the front end.

NoNoN NoneNone20200115

Both second row (passenger) windows no longer open.

CrashNoN NoneNone20200114

While pulling into a parking space with my foot on the brake, my engine accelerated as if it had a mind of it's own and hit a post. I pushed hard on the brake with no response. The airbag did not deploy even with $5,500 damage to the front end.

NoNoN NoneNone20200114

Both second row (passenger) windows no longer open.

NoNoN NoneNone20191211

Tl* the contact owns a 2017 kia sportage. The contact stated that while driving approximately 20-50 mph, the rpm revved suddenly which caused the front wheels to spin and the vehicle to independently accelerate. The vehicle was taken to dutch miller kia of charleston (339 maccorkle ave sw, south charlston west va) there the transmission sensor was reset however, the failure recurred. The manufacturer was not notified. The vin was not available. The failure mileage was 38,000.

NoNoN NoneNone20191210

Tl* the contact owns a 2017 kia sportage. The contact stated that while driving approximately 20-50 mph, the rpm revved suddenly which caused the front wheels to spin and the vehicle to independently accelerate. The vehicle was taken to dutch miller kia of charleston (339 maccorkle ave sw, south charlston west va) there the transmission sensor was reset however, the failure recurred. The manufacturer was not notified. The vin was not available. The failure mileage was 38,000.

NoNoN NoneNone20191127

Kia sportage 2017 began showing excessive oil consumption. It was taken to the local kia service station. The dealer performed an oil consumption test that showed, twice, that the vehicle consumed one and a half quarts of oil per 1,000 miles of use. It was taken for further analysis after confirmation of adequate oil change schedule and at 39914 miles. Motor was disassembled and after more than 3 weeks, diagnosis is uncertain. This problem may cause malfunction of internal parts and there may be a high probability of safety compromise on public highways.

NoNoN NoneNone20191126

Kia sportage 2017 began showing excessive oil consumption. It was taken to the local kia service station. The dealer performed an oil consumption test that showed, twice, that the vehicle consumed one and a half quarts of oil per 1,000 miles of use. It was taken for further analysis after confirmation of adequate oil change schedule and at 39914 miles. Motor was disassembled and after more than 3 weeks, diagnosis is uncertain. This problem may cause malfunction of internal parts and there may be a high probability of safety compromise on public highways.

NoNoN NoneNone20191117

I had just started the car when the air bag caution light appeared on the dashboard. Took the vehicle to dealer for diagnostic to find out the air bag control module was bad and needed to be replaced. While waiting for service, my husband was asked whether we had been in an accident and he told them no. We purchased the car from the dealer certified used and there was no mention of any accidents prior to us purchasing it. Failure to replace the control unit would have rendered the air bag system useless.

NoNoN NoneNone20191116

I had just started the car when the air bag caution light appeared on the dashboard. Took the vehicle to dealer for diagnostic to find out the air bag control module was bad and needed to be replaced. While waiting for service, my husband was asked whether we had been in an accident and he told them no. We purchased the car from the dealer certified used and there was no mention of any accidents prior to us purchasing it. Failure to replace the control unit would have rendered the air bag system useless.

NoNoN NoneNone20191025

With 60,700 miles, the driver's side rear door locks and unlocks, but will not open. Dealership stated i was over warranty by 700 miles. I explained that i thought this should be treated as a safety issue as if the vehicle is in an accident on the passenger side, rear occupants can not exit the vehicle on driver's side

NoNoN NoneNone20191017

Sometimes when we accelerate the car stalls & revs up, then it will act fine, but the check engine light will stay on for a bit. Then goes off and it acts normal. This is all while driving. This has been happening over a few months,,,it's just every so often.

NoFireN NoneNone20190928

Engine caught on fire

NoFireN NoneNone20190927

Engine caught on fire

NoNoN NoneNone20190918

07/25/2019 took car to hilltop kia because auto transmission had been slipping, then stuck in 4th gear. Could not manually shift to change. Dealer replaced transmission switch plate/sensor. Car was returned to me on 8/15/2019. 9/19 returned car to dealer as transmission started slipping again, shifting rough and then accelerating to get on freeway rpms flew up as car went into neutral. I luckily stayed to right as truck behind me swerved left. Car then went into gear, i got off freeway. Dealer had me ride with mechanic and problem of slow upshifting, rough shifting and delayed shifting was duplicated. Dealer was not able to pull any codes. This is serious safety issue. I opened kia case number 13369527. Kia customer service, chris, stated per his manager jada would escalate. Chris also stated there was no record of previous nhtsa complaint 11231076 file 07/11/2019

NoNoN NoneNone20190909

Tl* the contact owns a 2017 kia sportage. While driving approximately 60 mph, the sun roof exploded without warning or an impact occurring. The contact stated that the glass shattered. There were no injuries. The dealer and manufacturer were not made aware of the failure. The vehicle was repaired by the insurance company. The cause of the failure was not determined. The failure mileage was approximately 20,000.

NoNoN NoneNone20190903

Experiencing reduced performance and intermittent malfunctioning of the air conditioning system while the engine is in idle.

NoNoN NoneNone20190831

Power window motors failing. This car has less than 55,000 mile one it and only 2 years old but three out of the four power window motors have failed in the past two months.

NoFireN NoneNone20190814

The vehicle was in motion on a highway, there was white smoke coming from the engine. Immediately after pulling over more white smoke came out of the engine towards the rear of the motor. After exiting the vehicle flames appeared from under the car near the rear of the motor, the flames grew from all side of the engine. The fire spread to the dash and interior of the car causing the passenger airbags to blow.

NoNoN NoneNone20190806

Starter stopped working after 80000 miles. It was the issue with solenoid but i had to replace the starter. My safety concern was that i was ate gas station at sams club and i was not able restart the car after fueling gas.

NoNoN NoneNone20190731

Front driver handle do not open the car. If you lock the car and unlock, you can not open driver door from outside. I tried door adjustment and didn't work. It could be open from inside. The car is 2 years old. It is safety hazard since the door could not be open from outside.

NoNoN NoneNone20190731

2017 kia sportage lx 2.4l bought brand new and has been using oil. Car now has a little over 22,000 miles and is using 1.4 quarts of oil during the 5000 mile dealership oil changes which have all been done at the dealership since purchasing new. The dealership acknowledges there is a problem with the engine after performing 3 oil consumption test however kia corporate considers the oil usage normal so they are declining to fix the issue since their "technicians" does not see this as a problem to cover under warranty. An internet search "kia oil consumption" found multiple complaints from other owners with the same issue and same response from kia.

NoNoN NoneNone20190715

My car is 3 years old and i am not able open both front doors from outside. It is mechanical issue with kia quality product. Specially my passenger door was not open that often. The issue is that after locking the car and then i try unlock, the door is unlock but outside handle do not open the door. Inside handle works with no problem. Since my warranty ended at 60k, so it is not cover but i am sure more cars have the same issues and should be recall created for this issue,

NoNoN NoneNone20190714

My car is 3 years old and i am not able open both front doors from outside. It is mechanical issue with kia quality product. Specially my passenger door was not open that often. The issue is that after locking the car and then i try unlock, the door is unlock but outside handle do not open the door. Inside handle works with no problem. Since my warranty ended at 60k, so it is not cover but i am sure more cars have the same issues and should be recall created for this issue,

NoNoN NoneNone20190707

Right rear passenger door can not be opened from inside or outside the vehicle. Problem noticed at about 55,000 miles. Dealer has been unable to open door. Currently 56,600 miles on vehicle. 'parts on order' for the first problem like this they have seen.

NoNoN NoneNone20190706

Automatic transmission intermittently, slipping gears but seems to resolve on it's own while driving on city streets and highway. Now also intermittently its not shifting gears at all also while driving on city street. Automatic tranny stuck in 4th and unable to manually shift into another gear. The instrument display shows esp on (electronic stability program) indicator and dbc on (downhill brake control) indicators when stuck in gear. Safety issue as unable to move with normal acceleration, but slow crawl to get out of roadway. Rear seatbelt wont latch when car is stationary.

NoNoN NoneNone20190703

Transmission started early upshifting after 12k miles. While not apparently dangerous, i find it very annoying.

NoNoN NoneNone20190625

Driver side headlight lamp lens is turning yellow, very distorted. *tr

NoNoN NoneNone20190624

Driver side headlight lamp lens is turning yellow, very distorted. *tr

NoNoN NoneNone20190623

The sunroof / moonroof exploded for no reason while driving.

NoFireN NoneNone20190604

Car blew up in driveway after not even being drove for two days engine engulfed in flames

NoNoN NoneNone20190528

The car check engine light comes on while driving. Putting the car into limp mode. Very dangerous in traffic. Low power. The car has to be towed. They replace a single wire under the hood each time.. Happened 3 times in 1.5 years. They are not fixing the car, just putting a band aid on it ,and kicking the can down the road.

NoNoN NoneNone20190527

The car check engine light comes on while driving. Putting the car into limp mode. Very dangerous in traffic. Low power. The car has to be towed. They replace a single wire under the hood each time.. Happened 3 times in 1.5 years. They are not fixing the car, just putting a band aid on it ,and kicking the can down the road.

NoNoN 1 InjuredNone20190508

2017 kia sportage. Consumer writes in regard to transmission slippage and airborne mold within cabin. *as the consumer was getting sick from the substance forming on the dashboard and had to recieve medical attention from urgent care. The transmission would intermittently slip without any error message displayed. The transmission was replaced, but the failure recurred.*js

NoFireY NoneNone20190503

Tl* the contact owned a 2017 kia sportage. The contact stated that ten minutes after the vehicle was parked, the contact noticed smoke billowing from under the hood of the vehicle. Several fire fighters on site at the moment attempted to extinguish the fire but was unable to do so. The fire department was contacted and was able to extinguish the fire. A fire report was filed. The vehicle was towed to a tow facility. The vehicle was not yet inspected. The dealer was not contacted or notified of the fire. The manufacturer was contacted and notified of the failure. The vehicle was destroyed. The approximate failure mileage was 30,000.

NoNoN 1 InjuredNone20190320

2017 kia sportage. Consumer writes in regards to unhealthy airborne mold in vehicles. *ld the consumer stated the manufacturer repaired the dashboard, but the consumer was still becoming sick due to the door pads being made from the same material. The transmission and the ecm was replaced due to it the transmission slipping, but the failure recurred. *js *js

NoNoN NoneNone20190319

Car won't start for no reason at all on some occasions

NoNoN NoneNone20190228

Tl* the contact owns a 2017 kia sportage. While driving 60 mph, a loud noise was detected, the vehicle violently jerked, and the check engine indicator illuminated. The contact also detected fumes. The vehicle was pulled over to the side of the road, restarted, and was able to function normally; however, the failure recurred multiple times. The vehicle was taken to jim shorkey kia (12900 us-30, irwin, pa 15642, (724) 241-0176) where the contact was informed that the failure was due to the engine and floormat. When the vehicle was previously taken to the dealer, no failures were found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 3,000.

NoNoN NoneNone20190212

This is the second time the car has cut off in the last 2-3 months. The first time i was in traffic waiting for a traffic light, the car was in drive, it started to rough idle and then it cut off, it took a couple of tries to restart the car, i took it to the dealership the next day and was told it was due to dirty fuel injectors and was charged for fuel injector cleaning. Yesterday 2/13/19. I was sitting in a parking lot, the car was in park and running, when i turned the heat on, the car rough idled and cut off. I waited about 20 seconds then was able to restart the car. I drove home at night without turninng on the heat for fear of the car cutting off.

NoNoN NoneNone20190128

I was on the highway- driving under a underpass. The screen to the panoramic roof was back but the sunroof itself was closed- there was a loud noise and the glass to the moving part of the sunroof shattered falling into the car. All that remained was a small glass outline around the perimeter of the roof.

NoNoN NoneNone20190123

Several times while driving, no matter if i'm in eco mode or sports mode, my rpms spike, and my engine sounds as though i hit the accelerator very hard. This typically happens whenever i'm stopped at a red light or stop sign and and lightly hit the accelerator to begin moving again. I took my car in (because i received a recall letter for this very issue) and the kia service department essentially said there was nothing they could do, and when they took my car out to re-create the issue, nothing happened. I've been provided with a case number, but they told me that no action was taken. My rpms continue to occasionally spike, and it's very concerning that kia is unable to resolve this problem.

CrashNoY NoneNone20190121

My brand new 2017 kia sporage ex vehicle stopped without any warning while i was driving in the middle lane of a busy street and almost got me killed. There was an accident trying to avoid hitting me because of the vehicle stopping. I was terrified. The police came and the vehicle was towed.

NoNoN NoneNone20190107

Tl* the contact owns a 2017 kia sportage. While driving 70 mph, the sun roof exploded without warning or impact. There were no injuries. The vehicle was taken to arapahoe kia (9701 e arapahoe rd, centennial, co 80112) and the contact was informed that there were no open recalls. The manufacturer was contacted. The vehicle was not diagnosed or repaired. The approximate failure mileage was 15,000.

NoNoN NoneNone20190102

December 2018 received a notice from kia that the company was conducting a product improvement campaign to perform a software update on all 2016-2018 my sportage vehicles equipped with 2.4l gasoline direct injection and 2.0l turbocharged engines to protect the engine from excessive connecting rod bearing damage. Update was to be done free of charge and would only involve the addition of newly developed computer software for the ecu. On january 3rd 2019 i had the update completed at the kia dealership from where the vehicle had been leased. Approximately 15 miles after leaving the dealership the vehicle went into "limp mode", restricting the engines rpm's and acceleration. I immediately pulled off the roadway and contacted the dealership. I was informed to return with the vehicle to the dealership. Once at the dealership i was informed that an additional wire harness would need installed and repairs would be completed within one day. Just prior to leaving the dealership i was informed that kia was instructing the dealership it would be necessary for the entire engine be replaced. At the time of the incident the vehicle on had 5800 miles on the odometer. I have been waiting in excess of two months for the vehicle. Dealership can get no further information from kia as to when the engine will be delivered. I have contacted kia 3 times and spoke with representatives that are unable to provide information on engine delivery. I was told on last call that a elevated case manager was assigned and was given his direct line. On 3/5/2018 i attempted to contact the case manager and left i message on voicemail. I have not been re-contacted as of this writing. I am also still making the lease payment on the vehicle and obviously insuring the vehicle.

CrashNoY NoneNone20181225

Interstate, weather affected collision with cable barriers at 70mph. Airbags did not deploy even though an impact sensor was definitely hit. I am looking to take this case to kia as well.

NoNoN NoneNone20181222

Had motor replaced on 2017 kia sportage with 65k on it. New motor lasted to about 67k on it. Been waiting almost 2 months for engine replacement.

NoNoN NoneNone20181213

Front glass or the sunroof exploded while driving

NoNoN NoneNone20181203

Tl* the contact owns a 2017 kia sportage. The contact stated that the front passenger seat was too low and could not be adjusted. The vehicle was taken to three different dealers, including chino hills ford (909-203-5700, located at 4480 chino hills pkwy, chino, ca 91710), but they stated that nothing could be done. The manufacturer was contacted and stated that it was a known failure, but they could not assist. The failure was not remedied. The failure mileage was approximately 34,000.

NoNoN NoneNone20181128

Without warning the car drops out of gear, the engine revs. You have to take your foot off the gas for the car to go back into drive and you can continue driveing. This happens at any speed.

NoNoN NoneNone20181109

My kia sportage engine light came on and the engine started making a knocking noise while driving down road on a saturday night . (dealerahip was closed) first thing monday morning called kia dealer. Took into dealer . After they checked it out they informed my engine was ruined . Had metal shavings in it . And because i didnt take it into them or a professional to change the oil(i had family do it) my warrenty no longer will cover it. Fought this for weeks with consumer affairs.. And got nowhere . Did some research and the exact same thing was recalled in the 2015 kia sportage .. Just seems ironic the same thing happend to my 2017 sportage.

NoNoN NoneNone20181028

Fuel line seems to be clogged? When i step on the gas sometimes the car doesn't go but the rmp's rev up. Seems like it wants to stall or just no go. This happens even while just driving down the street and then giving the car gas to speed up; not just at stop and go;

NoNoN NoneNone20181016

Dealing with oil loss since last year, single owner new vehicle. First time no oil towed to fayetteville nc kia where they said nothing was covered under warranty because i had the oil changed somewhere else. I paid for tow and repair which basically involved adding oil jumping battery in morning. They should have known about a part recall on the oil pan per the kia female repair rep at pinehurst kia in southern pines nc where i had it towed to when battery died a couple of days later. Again they found no oil but oil splattered underneath in engine and spoke with kia national consumer in ca at that time. They confirmed the issue, and changed oil and called for part. Returned 2 weeks later just to have oil checked and again no oil. Xalled kia national again. Was told to self manage for reimbursement from fayetteville nc kia manager by dealing with him myself. 2 months of failed contact attempts ensued. Last week on way back from unc children's oncology with son, brakes and steering locked up again. Close to accident. Toeed to ronald macdonald house 0.7 mi away, again no oil. Put oil in. Also smoke and smell of burning electrical something frkm engine for some time. Next morning paid to tow to university kia chapel hill. Found out my case # had been erroneously closed. Now dealing with case manager tammy who i havent been able to contact. Case number now is 12908741. A new car obviously acts this way when there is a big issue and nobody at kia would help me. Now i sit at my sons bedside with a dead 2017 kia sportage at university kia where brandon is trying to put together all past receipts. My son was dx'd last month and no i do not know where each receipt is, i have been at the hospital more than at home. I have had to apply for fmla from my job as well. I expect an have read of many issues with kia and this oil issue as well as past recalls. Rented car 10 23 18

NoFireN 1 InjuredNone20180831

On sat morning my suv caught fire without warning. This occurred in indianapolis on harding st. Near the interstate exit. We were at a complete stop when smoke started coming out of the car then flames. I got my kids and dogs out. Then i realized our medications were in there. I then went back to try to grab the bag. I couldn't because of how fast it went up. In the process i ended with two small burns and a slight abrasion. There was no warning. The suv has been maintenance and given all required maintenance. In fact in june it was taken in for an oil change.And 15000 mile maintenance. Currently it suspected that this was electric fire. I also have a video of someone that was passing by. The suv was towed by the indianapolis police department to their lot were it is currently.

CrashNoN NoneNone20180813

For the last 2-3 months my car has been randomly accelerating on its own, due to this i was recently (aug 14, 2018) in an at fault accident. I have called my dealership multiple times inquiring if there have been any recalls and there haven't been. I am currently in the service department (aug 18, 2018) having the problem looked at but have been told they might not be able to pin point the issue.

NoNoN NoneNone20180807

I notice engine lite on dash lit up. I only have 6641 miles on this vehicle. I am planning to take my kia to my dealer to have this item checked out on 9 aug 18. I was driving vehicle at the time. I was driving vehicle at the time on citu street.

NoNoN NoneNone20180731

Transmission will suddenly disengage and engine will accelerate to 4500 rpm or higher. This happens while driving mostly when vehicle is between 25 and 45 mph. This happens several times a month. This has caused vehicle to pause when switching lanes, almost causing an accident. This has happened multiple times over the last year.

NoFireN NoneNone20180726

El vehculo kia sportage 2017 se incendi de un momento a otro, estaba parado encendido el motor y empez a salir humo del motor y se incendi muy rpido , en menos de 3 minutos . Sucedi en cali , colombia,

CrashNoN 1 InjuredNone20180714

Tl* the contact owns a 2017 kia sportage. The contact called on behalf of the driver. While the driver was at a stop light, the vehicle was t-boned in the middle of the driver side door. The air bags failed to deploy. The driver sustained back and neck injuries that required medical attention. The contact was not aware of the other driver's injuries. A police report was filed. The vehicle was driven to the driver's residence. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 17,000. The vin was not available.

NoNoN NoneNone20180714

My sportage accelerates randomly and often while driving or stopped at a stop light i've taken it to kia and the contacted the kia north america a case was filed they won't seem to care if its fixed bc they can't duplicate the issue

CrashNoY 3 InjuredNone20180628

I was involved in a head on collision, resulting in my suv being totaled. I was stationary in the double turning lane of a city street. The engine block was pushed nearly into the driver's seat. Front windshield cracked from end to end, heavy front end damage. The vehicle that hit me was doing about 45-50mph and her airbags did deploy although she had side impact/damage. My airbags never deployed. I have a concussion resulting in memory loss and painful swelling behind my eye. I am also being treated for multiple back injuries. My 17m old was in the vehicle as well but was in his rear facing car seat, not yet showing any signs of injury.

CrashNoY 1 InjuredNone20180622

I hit a small deer at 73mph totaled my kia heavy front end damage hood came up and busted my windshield which caused glass to get in my eyes. Not one air bag deployed. It knocked the battery out and buster the radiator, hadn't made my first payment yet.

NoNoN NoneNone20180606

I have a 2017 kia sportage sx turbo my car has not run right ever since i leased it. There were times where it seemed like the car wasn't going to start, cranking, but not turning over. There are times when i hear a loud clicking noise when i accelerate, which sounds like something under the hood of my car is about to break. And then i started having issues with my spark plugs. The spark plug on cylinder 3 has burnt out and caused misfires in my engine 3 times now, starting as soon as 9,000 miles. Before, the dealership i went to blamed it on poor gasoline or too much oil in my vehicle and never fixed the issue after being at the dealership 3 different times because of the misfiring i was experiencing. The first time i went to summit place kia, they put me back into a faulty vehicle without fixing anything. My car then failed while driving on the freeway, misfiring and not properly accelerating. Luckily, i was able to get off the freeway safely and towed to another dealership that replaced the spark plugs. My car started misfiring again, and summit place kia replaced the cylinder 3 spark plug and blamed the issue on "too much oil." now my car is at the dealership for the fourth time after failing again while driving, severely misfiring, causing the car not to accelerate properly or drive well at all while driving it. Kia motors, inc. And feldman kia in novi have decided to replace the short block of my engine, still not knowing exactly what is going on or causing the 3rd cylinder spark plug to burn out. I am not confident that simply replacing the short block will fix this, unless they know something that is not being disclosed to me. I feel that there is something inherently wrong with the design of the engine of this car, and this problem will affect thousands of others who have purchased this vehicle.

NoNoN NoneNone20180522

After several complaints of rough idle, burnt oil and drive-ability issues starting at 7128 miles, 16066 miles, 21000 miles,22711 miles & 29356 miles, the engine was required replacement. After the engine was replaced (short block we were told), the brake assist system (bas) & the forward & rear collision warning system are intermittent in their operation. Randomly when sitting still the sensors will alert or when cross traffic (front or rear) the sensors fail to detect. This was a definite change of behavior since the engine was replaced. The local dealer said they checked it and after a few miles of driving declared it to be working properly. This random behavior occurs several times a day.. Attached is a car fax report of our vehicle reflecting the problems.

NoNoN NoneNone20180514

Tl* the contact owns a 2017 kia sportage. While driving 55 mph and making a right turn, the steering wheel seized and the vehicle traveled to the left instead. There were no warning indicators illuminated. The vehicle was taken to the local dealer (kia of duluth, 1701 w michigan st, duluth, mn 55806, (866) 722-4542), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified and referred the contact to the local dealer and nhtsa. The failure mileage was 16,000. *tt

NoNoN NoneNone20180509

When starting to accelerate from the vehicle will start to move and then the engine rpms will drop to idle. At that time the car will not respond to the throttle. It seems to take from three to five seconds before the engine will respond to the accelerator being pushed. This seems it could happen in any location usually from a stop position. It happened several time backing up my driveway but also on a city street when i was starting to make a left turn. Very dangerous situation.

NoNoN NoneNone20180424

Vehicle in motion on city streets or highway. Gas pedal does not respond when attempting to accelerate, car decelerates, tachometer goes down to zero. In order to accelerate you must remove your foot from gas pedal, then reattempt to accelerate. This has happened on straight roads, highways, and while turning at a variety of speeds ie: from 15-70 mph. I cannot predict nor cause this to happen. Sometimes i drive for weeks before it happens, then it can happen multiple times in the same day, same drive. The last time it happened 5 times in one hour. I'm concerned that i might get rear ended by someone not noticing that i'm decelerating without braking. No error codes appear. Kia service cannot figure out the problem. I have a little over a year left on my lease and just under 21,000 miles. This has been occurring for over a year. Kia service being very patronizing about the problem!

NoNoN NoneNone20180423

The car was running then lost power while driving up a hill on a street. It would not accelerate, then shut off. It would restart, idle for 10 seconds and die.I took to the dealership. It only had 20000 miles.

NoNoN NoneNone20180227

I received a product improvement campaign letter from kia motors of america incorporated dated december 2nd 2018 they said they would like to perform a software update to the ecu in my vehicle it also states kia is providing lifetime warranty coverage to both new and used vehicle owners for engine long block assembly repairs needed due to excessive connecting rod bearing damage upon completion of this product improvement campaign i did take the car in for the ecu sensor update and ask them exactly what does that mean and they said the ecu sensor will indicate to the driver that the engine is experiencing damage or problems and to bring it in. If it falls under the guidelines of the engine coverage they will take care of it. In the meantime i am driving around in a defective vehicle where damage is occurring as i'm driving it and it will worsen to the point that the ecu sensor will notify me when the damage is so bad that it needs to be brought in i am afraid for my safety and the safety of my passengers will this damage occur in 1 month 1 year 5 years or is it occurring each and every time i crank it up. What specific damage is occurring to the engine because the engine has many components this information i do not know will it catch on fire will it stall in the middle of traffic will it leave me stranded somewhere if the issue can be repaired or replaced why not make me that offer to repair the engine now replace the engine now or replace the vehicle is this vehicle safe to be on the road based on the concerns kia have about the long engine block assembly and the connecting rods i am a lay person with no mechanical expertise but what i'm hearing is that this car has an existing problem that could be hazardous i have not on this vehicle a full year yet an engine problems is not something a consumer wants to hear about thank you *tr

NoNoN NoneNone20180220

While driving approx. 60 mph on a freeway, we heard a load "bang" noise from the roof above us. We had not seen any projectile flying towards us prior to the noise. We found out when we stopped to look that the tinted glass piece that stretches across the width of the car and is located in front of the sunroof, had shattered all the way across the car from one side to the other. It looks like a jagged crevice after an earthquake.

NoNoN NoneNone20180123

Newer model kia sportage vehicles have low mounted turn signals that are seperate from the rest of the brake light assembly. This presents two issues: 1: the low mount makes it harder to see in general 2: the separation makes the turn signal not as apparent when the signal is use. I believe that these vehicles are a hazard on the road due to the design of the turn signal.

NoNoN NoneNone20180104

My car has service engine light on, when to dealer tuesday and they schedule me an appointment a week later on tuesday, but my car breakdown on friday night on highway, radiator overheat and start leaking, damage some other parts and now dealer doesn't want to fix my car and want me to pay $2800.00. My car was on motion on the highway driving 60 to 70mile per hour. Kia has a recall for same problem i had on kia sorento 2017.

NoNoN NoneNone20171227

With only 6762 miles on the odometer, going 79-80 mph on cruise control, the following happened all at once without warning: (1) loud thunk under the hood (2) engine stopped (3) electrical system shut down, including audio, dashboard, and headlights (4) rapid deceleration, as if i had slammed on the brakes (though i had not). (5) approaching the shoulder, i noticed that the power steering and power brakes were also inactive. After putting in park, it miraculously started right back up and got me home. But this is unacceptable, and a very serious safety issue, because the next time it happens, it'll be during rush hour and then i'll get rear-ended by the ubiquitous tailgater, going 70 mph. Even if the brake lights work when i get a chance to apply them, there would still be a delay of a second or two during which the vehicle would be rapidly decelerating on its own, without brake lights. Not to mention the undoubtedly accelerated wear and tear on internal parts.

NoNoN NoneNone20171222

Engine failure occurs while in motion on city streets - 2x in one week. Towed both times. Dealer unable to detect problem, said to just drive it and call if it happens again. Gas smell when this happens.

NoNoN NoneNone20171115

On november 16, 2017 i picked up my daughter from school, she asked me to turn on the heater that she was cold, when i turned on the heater, within a minute the whole cap of my kia sportage was engulfed in a terrible gas odor, which both my daughter and i became dizzy and nausea. I immediately opened all the windows and drove a short way to my parents house. I drove my sportage staight into the dealership with my mom and daughter following me in her car. I dropped the car off at the dealership. The next day savage kia called me and stated i should pick up a loaner that they would have my car for approximately a week. When my dad and i went to the dealership to pick up the loaner, we asked what was the issue with my sportage, the service manager stated that they contacted kia assistance to diagnose the issue, that gas was spurting out from the injectors and into my engine,that the suv had a defective ( faulty fuel injector and housing in it) my father then stated to the service manager that that could of killed my son and granddaughter if the gas would of sparked in the engine and also stated luckily my son is not a smoker or they would both be dead. The service manager did not deny the issue was a serious issye. When i contacted kia corp to file a complaint they were like robots, like there only responsability is to fix the car, nothing happened so it's all good. I stated to them that i really do not want to drive this car and asked them if they could give me another one. They stated this is not a option. The only thing they compenstated me with was one lease payment. Could you please inform me what my options are. I just do not feel comfortable driving this vehicle and i am very upset that kia did not have any compassion towards there vehicle potentially causes great harm or death to my seven year old daughter. Thank you very much for your time.

NoNoN NoneNone20171107

I have had my car for 30 days & after driving for about 5 miles this morning my tire warning light said the psi was at 19 for my rear driver side, seconds later it was a 0. I pulled into a gas station where we discovered a huge tear in the side wall of my tire. This is definitely a defect as i have not been in an accident or scrapped any curbs however, once i got it to the dealership they said that this had to be caused by me possibly hitting something. I think i would remember hitting something that would cause a slice across my passenger rear tire. So in a nutshell i was forced to buy a new tire $181.00 for a car i have had for 30 days. Neither grossinger kia dealership or hankook tire would take responsibility. I was just about to get on the expressway and thank goodness the tire malfunctioned before i did.

NoNoN NoneNone20171103

November 4th 2017 my panoramic sunroof shattered. Was driving about 35 - 40 mph. My interior sun shield was closed at the time. This kept the glass from entering the car. The sound was like a shotgun. And it clearly exploded outward. Kia investigated and could not determine the cause. They are replacing at their cost. Pavement was smooth. My car was warm on a cold day. Temp about 45 degrees.

NoNoN NoneNone20171031

Safety issue: 2017 kia sportage rear turn signals not integrated into the brake lights and too low to be easily seen. I've been told on multiple occasions that my rear turn signals are too small (7 7/8" wide x 1 3/4" high), too low (23" from street level, on the rear bumpers), and too far away from my brake lights (20" from turn signals on bumpers to brake lights) to be seen by cars behind me, especially during daylight hours. What makes this even more unsafe is the signals wrap around the bumper, so that of the 7 7/8" of lamp, only 2 1/2" show in the rear. The rest of the signal lamp area is on the side of the vehicle and not visible to cars behind me. (please see uploaded photos.) if a driver is following too close or if i'm in bumper-to-bumper traffic, it's impossible for a car behind me to see me signal. This makes it dangerous for me to change lanes, merge, or make turns. After being notified by many drivers of my small, out-of-place and inconspicuous turn signals, i took the car to the dealer, thinking that the circuit to the brake lights was faulty, since the brake lights don't blink to signal a turn. The dealer checked the car and stated that this is the way the car was designed: brakes lights do not blink to signal a turn; the only rear turn signals are located on the rear bumpers. Oddly, this dangerous design flaw shows up only on the sportage. Other kia models have turn signals incorporated into or adjacent to the brake lights. It should be a simple matter for kia to incorporate the turn signals into the brake lights on the sportage, since all their other models already do so. To my knowledge this is the only car in the united states with tiny bumper-mounted turn signals and no signals in the brake light area. Hopefully, this dangerous design is so radically out of step with recognized auto safety standards as to merit a safety recall.

NoNoN NoneNone20171031

Air conditioning / heat system leaks air onto front windshield causing fog on the inside/outside of front glass. Transmission does not engage full time while in motion. While driving forward, the engine will race and the transmission will become disengaged, within 20-90 seconds the transmission re-engages and you can proceed. This happens sometime while you are entering a highway from an on ramp as you accelerate into moving traffic. The transmission was replaced with a remanufactured transmission less than 6 months ago and the vehicle is starting, to show these same symptoms again. It happened while on 1-95 in the alexandria area of virginia, route 66 south, route 29 expressway in lynchburg, va just last week. I have brought this to the attention of the dealership and the manufacturer without action. This malfunction is a threat to the safety of the driver and occupants as well as other vehicles on the highway. Without the ability to maintain control of the vehicle it is possible to cause an accident.

NoNoN NoneNone20171020

I purchased a used 2017 kia for my daughter with 30 thousand miles when we recieved the keys nethier one will open you have t manually open both of them this is a safty hazard for my daughterif she was in a situtation where she had to get n her car n a hurry she wouldnt be able too is this a defect ?

NoNoN NoneNone20171013

Fmvss 108,table i-a, daytime running lamp (drl), device activation requires that drls be "automatically deactivated when the headlamp control is in any 'on' position." on the 2017 kia sportage the drls remain on with the headlamp control in all "on" positions. This gives the appearance that the high beams are on all the time. Opposing drives have flashed their lights at me to indicate that my high beams were on when they were not. This creates tension and anger in both drivers. I was even stopped once by the police because of the high beam on appearance. Since these light fail to meet fmvss requirements, kia should initiate a recall to remedy the problem. Given the commonality of systems manufacturers use in several vehicle models, other kia models may be similarly affected.

NoNoN 1 InjuredNone20171013

My sunroof "exploded" on saturday, oct. 14, 2017.I was driving on a highway and there was some traffic. After the initial "boom" and rush of wind we heard glass shattering. The sunroof and shade were closed, thankfully! I pulled over and attempted to collect the glass but i was getting cut so most of the glass remained on the sun shade.

NoNoN NoneNone20170919

The date i gave was one of many. It happens a lot. When driving my engine revs way up high. Like you are pushing the accelerator to the floor. And i am driving normal. I took the car to the service department. They said there was nothing they could do. Because they couldn't get it to rev up for them. It is very scary. I really don't feel safe driving the vehicle. This happens a lot. There has to be something that is causing this. It can happen at anytime you can be driving normal speed, you can be slowing down, you can just be taking off from a stop. Whenever it wants to rev up.. Bl

NoNoN NoneNone20170914

Ac build up of water from ac unit over flows and leaks over the gas pedal, i all most lost my footing when driving water on pedal made my foot slide off the gas pedal. Plus after first check up the ac filter needed to be replace, not covered under warranty. I feel this can cause a big accident.

NoNoN NoneNone20170831

The focused beam headlights on low beam are extremely bright when set to kia standards. Oncoming traffic periodically flashes headlights at me to dim my headlights which are on low beam. A few oncoming cars have kept their high beam lights on even though i flash my high beams to let them know my low beams are on. The approaching high beam lights partially blind me restricting my vision. Some cars i am following indicate my low beam lights are too bright by slowing down or using the turn signal flashers to indicate my lights are too bright. These actions occur on state highways while i am driving at night. I have an open case with kia. Case number 12446047. Kia customer service has advised they can do no more because the focused beam head lights are set per kia specifications.

NoNoN 1 InjuredNone20170829

On 8/30/17 i was driving in the middle lane of the highway when my sunrooof exploded. There were no overpasses and very few cars around me so nothing hit the sunroof to cause the explosion. I was able to safely pull over to the shoulder because of the light traffic at the time. Normally this section of the highway is very busy and had i been traveling during commuting times the outcome could have been very different. I had a few cuts and throbbing ears for two days due to the buffeting wind when the roof opened up. Shards of glass covered the entire inside of the car and i am still finding glass even after the dealership cleaned the car. The sunroof was repaired after lengthy discussions with kia headquarters. I was able to get the car back one month later but now i keep the shade closed and probably will continue to do so. I paid extra for this feature and now will not use it. Bill dodge kia in westbrook maine promised to send me the repair record but have not done so to date.

NoNoN NoneNone20170516

Re: 2017 kia sportage ex. The rear turn signals and the back-up lights are in-conspicuously located. 16" lower than tail/brake lights and lower than license plate deems a probable traffic safety hazard. The 9" curved lenses illuminate approx 2-3 " in the rear and approx 6-7" on the side. A certain daytime hazard. Very poor engineering this probable unsafe hazard takes place every time the turn signals are applied or the vehicle is in reverse. An accident has not occurred directly or indirectly to this complaint...Yet. This complaint is ongoing since i purchased the vehicle, 5/17/2017. Please investigate and return further information. Thank you

NoNoN NoneNone20170509

While traveling at highway speed my vehicle experienced near instant loss of more than 50% engine power with continual lost of the remaining power. Moving from the middle lane into the right lane was difficult and risky during heavy traffic. I was lucky finding a safe spot to pull over. Ambling to the safe spot the engine sputtered, hesitated and reacted very little to any foot action on the throttle, leaving me without the ability to effectively control the vehicle.

NoNoN NoneNone20170327

When purchased in may, 2017, the headlights had to be adjusted as they were aimed too high. The adjustment made the lights too low and with a very short "cut-off" point. It is almost impossible to see the roadway in front of the vehicle at night.

NoNoN NoneNone20170308

Tl* the contact owns a 2017 kia sportage. While driving various speeds, the vehicle decelerated on its own. Also, while at a stop, the vehicle vibrated and made a tapping noise when the engine was turned off. There was no warning indicator illuminated. The failures recurred several times. The vehicle was taken to covina valley kia (626 s citrus ave, covina, ca 91723, 626-736-4275) where the technician stated that the vehicle was operating as designed. The manufacturer was made aware of the failure and stated that nothing could be done since the dealer was unable to diagnose any failures. The contact was provided a case number. The failure mileage was approximately 4,645.

NoNoN NoneNone20170116

Tl* the contact owns a 2017 kia sportage. While driving approximately 75 mph attempting to pass another vehicle, the speed dropped to approximately 50 mph and the accelerator pedal did not respond when depressed. The contact drove the vehicle home at a very slow speed. The failure had been occurring since the beginning of january and the check engine warning indicator was constantly illuminated. The dealer did not have the remedy available to repair the vehicle. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 5,343.

NoFireY NoneNone20170103

Tl* the contact rented a 2017 kia sportage. The contact stated that while pulling into an army base at approximately 30 mph there was smoke coming from the vehicle. A witness informed the contact that there were flames coming from under the vehicle. The flames spread to the hood and wrapped around to the driver's side of the vehicle. The contact exited the vehicle as it engulfed in flames. The contact observed that there was a trail of fuel coming from the vehicle. The fire was distinguished by the local fire department. A police report was filed and there were no injuries reported. The vehicle was towed back to the rental company. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was 83,044. Updated 02/03/17*lj updated 09/07/2017*js

NoNoN NoneNone20161222

I have had 4 instances of what feels like the car slipping out of "drive". While in drive, when i press on accelerator but while the rpm's go up, the car doesn't move.. Once i remove my foot and then press again on the accelerator, it proceeds normally. Kia cannot find anything wrong with vehicle but last instance was less than 30 days ago. This is after kia had to replace the block the first month of ownership of this brand new vehicle.

NoNoN NoneNone20161216

Have been fighting with kia since i purchased this car in dec. Of 2016 to no avail. Paid an additional $4700 to get the autonomous braking system which does not work. I have gone to other kia dealers under the guise of purchasing this vehicle and not one of the four dealers that i tested the car at could get this system to work. I have informed kia of this fact but just keep stone walling me. My next course of action is to go to the bbb, i think you should know about this since it is a very important safety issue. I also intend to inform the center for auto safety and consumer union who highly rated this car. Hope to hear from you soon [xxx] [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6).'*jb

NoNoN NoneNone20161031

The car slightly veered to the left, at first. I brought it up to the sales person during the drive. There was also a slight burning smell when i drove the car home in the evening from the dealer. I brought it back the next day to have it checked out, and the service manager said that he could not find anything. One of the sales' people stated that some new cars have smells in the beginning and to run the air through the car.

NoNoN NoneNone20161013

Tl* the contact owns a 2017 kia sportage. While driving 60 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The failure recurred on another occasion while driving 50 mph. The vehicle was taken to be repaired, but the failure recurred. The vehicle was diagnosed as having a faulty spark plug and the engine was replaced. The manufacturer was made aware of the failure. The failure mileage was 10,000.

NoNoY NoneNone20160927

Tl* the contact owns a 2017 kia sportage. The contact stated that when the vehicle was started, a strong fuel odor emitted from the vehicle. The vehicle was towed to the dealer were it was diagnosed that an animal chewed the plastic fuel line and caused a fuel leak. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 1,900.

NoNoN NoneNone20160831

While driving , especially on the highway, the vehicle veers slightly to left or right and takes constant corrections to keep it driving straight. The steering requires constant over corrections and the steering also feels very loose. It feels like driving on ice. I brought it to the dealer and the alignment and other factors have been checked and they say there is nothing per say wrong with the car.

NoNoN NoneNone20160712

Highlights to bright, can not drive at night without getting high beam by most cars that pass

NoNoN NoneNone20160622

While driving on a 4-lane street in my community i stopped for a red light. I stepped on brakes and the peddle went down to the floor. My car glided to a stop in the middle of intersection. My car's mileage was 810 miles. I called kia auto repair. They took me in the following morning. The brake cylinder had to be replaced.

NoNoN NoneNone20160609

When pushing on the gas the rpm go up but the car doesn't kick in right away. The transmission? It like you have a manual transmission and you haven't let out on the gas. Doesn't do it all the time, but is doing it about once every time i drive. It is getting more frequent, wondering if its due to cold weather.

NoNoN NoneNone20160601

Tl* the contact owns a 2017 kia sportage. After starting the vehicle with the remote starter and shifting from the park position to reverse, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 1,000. Updated 07/12/16*lj *cn

CrashNoY NoneNone20160410

Car was parked overnight keys were taken and car locked at 8pm at 530 am heard crash car rolled into tree and doors were still locked car came out of park and rolled after 9.5 hours of sitting car had to be in park for key fob to lock doors after it rolled the doors were locked but gear was in reverse

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