2019 Nissan Murano FWDNissan Murano Fwd 2019

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 151878 [USA]: The lack of an image in the back-up camera display increases the risk of a crash.
    Nissan north america, inc. (nissan) is recalling certain 2018-2019 nissan altima, armada, frontier, kicks, leaf, maxima, murano, nv, nv200, pathfinder, rogue, rogue sport, sentra, titan, titan diesel, versa note and versa sedan vehicles, as well as infiniti q50, q60, qx30 and qx80 vehicles. Additionally included are 2019 nissan gt-r and taxi and infiniti qx50, qx60, q70, q70l vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rear visibility."
    nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began november 11, 2019 and all affected vins should be activated. Owners may contact nissan customer service at 1-800-867-7669 or infiniti customer service at 1-800-662-6200.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2019459 [Canada]: Visual system
    Issue: on certain vehicles, the rear view camera system does not return to the default setting when the transmission is shifted to reverse. This could cause a reduction in rear visibility if a driver had previously adjusted the camera display. Canadian regulations require that the rear view image returns to its original setting each time the camera is turned on. Safety risk: reduced rear visibility could increase the risk of a crash. Corrective actions: the company will notify owners by mail and instruct them to take their vehicle to a dealer to update the software for the rear view camera.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • NTB23-018G - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin is no longer active. To access infotainment software updates via the infotainment software update utility: select specialty tools, and then select infotainment software updates on
  • NTB23-018F - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin is no longer active. To access infotainment software updates via the infotainment software update utility: select specialty tools, and then select infotainment software updates on
  • NTB20-080D - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history below. Please discard previous versions of this bulletin.
  • NTB20-046G - ELECTRICAL SYSTEM: Volume knob does not function properly this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-049AA - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB21-094B - POWER TRAIN: Transfer assembly seal replacement for awd front drive shaft removal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-039Q - POWER TRAIN: Cvt judder and dtc P17F0 or P17F1 stored this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB17-003F - POWER TRAIN: Fluid leak caused by transfer assembly right side drive shaft oil seal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB08-097L - STEERING: Diagnosis of vehicle pull (drift) and/or steering wheel off-center this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-018E - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-018D - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-053 - ELECTRICAL SYSTEM: Silicone-based lubricant or grease can damage electrical components service information do not apply silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal
  • NTB23-049 - ELECTRICAL SYSTEM: 12 volt battery testing for in-service vehicles service information the following service information lists nna procedural recommendations for establishing good connections while performing 12v battery testing. These recommendations ar
  • NTB22-038B - ELECTRICAL SYSTEM: Rab warning light on in instrument panel and/or dtc B2724-23 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-039P - POWER TRAIN: Cvt judder and dtc P17F0 or P17F1 stored this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB12-103H - POWER TRAIN: Cvt/tcm calibration data a??Writea?? Procedure this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-018C - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-080C - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history below. Please discard previous versions of this bulletin.
  • NTB20-046F - ELECTRICAL SYSTEM: Volume knob does not function properly this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB18-071C - ELECTRICAL SYSTEM: Security alarm sounds after using mechanical key to unlock driver door this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB16-003C - ELECTRICAL SYSTEM: Intelligent key replacement or swapping between vehicles this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB14-012I - ELECTRICAL SYSTEM: Remote engine start not working this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB13-107F - ELECTRICAL SYSTEM: Vehicle key not detected / authenticated, engine will not start this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB03-074Q - EXTERIOR LIGHTING: Headlamp, fog lamp, or rear combination lamp fogging this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-018B - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-018A - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-018 - ELECTRICAL SYSTEM: Software update for infotainment issues service information when diagnosing an infotainment issue or after replacement of the av control unit, it is necessary to verify the current software version of the av control unit to determine i
  • NTB21-106A - ELECTRICAL SYSTEM: Dtc C1A17-49 or C2580-49 stored in laser/radar this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-071C - AIR BAGS: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-042D - FORWARD COLLISION AVOIDANCE: Automatic emergency braking warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB12-055J - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-145B - SERVICE BRAKES, HYDRAULIC: Abs/vdc can diagnosis information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-010C - VISIBILITY: Windshield wiper blade performance/diagnosis service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB13-028H - VISIBILITY: Removing foreign material from the window glass this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-126C - WHEELS: Wheel bearing collision damage this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB09-081J - VISIBILITY: Windshield cracking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB08-097K - STEERING: Diagnosis of vehicle pull (drift) and/or steering wheel off-center this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB22-038A - ELECTRICAL SYSTEM: Rab warning light on in instrument panel and/or dtc B2724-23 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-049Z - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB22-101 - POWER TRAIN: Drive shaft boot service information service information if a drive shaft (axle shaft) boot on an applied vehicle is found to be leaking grease, and there is no abnormal noise or obvious cv joint risk due to water intrusion and/or com
  • NTB15-049Y - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-029I - POWER TRAIN: Abnormal noise, vibration and/or binding feeling from rear differential this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB12-055I - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB14-012H - ELECTRICAL SYSTEM: Remote engine start not working this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB22-038 - BACK OVER PREVENTION: Rab warning light on in instrument panel and/or dtc B2724-23 stored if you confirm the customer states an rab warning light in the instrument panela??S information display is on (figure 1), and/or dtc B2724-23 (sonar control unit -
  • NTB10-029H - POWER TRAIN: Nissan awd models; abnormal noise, vibration and/or judder from rear differential this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB21-094A - POWER TRAIN: Transfer assembly seal replacement for awd front drive shaft removal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-003E - POWER TRAIN: Fluid leak caused by transfer assembly right side drive shaft oil seal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB22-026 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE: Service information for fuel gauge inaccurate with dtcs stored in ecm service information if a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following dtcs are stored in the ecm, do n
  • NTB19-071B - AIR BAGS: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB22-020 - ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS: Service information for brake switch adjustment for dtc C1142 and/or C1116 stored service information dtc C1142 (press sen circuit) and/or C1116 (stop lamp sw) may be stored if the stop lamp switch and/or the brake pedal position swit
  • NTB17-039O - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT: Cvt judder and dtc P17F0 or P17F1 stored this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB17-003D - POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:SEALS/GASKETS: Fluid leak caused by transfer assembly right side drive shaft oil seal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-049X - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-029G - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Nissan awd models; abnormal noise, vibration and/or judder from rear differential this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-046E - ELECTRICAL SYSTEM: Volume knob does not function properly this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB18-071B - ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE: Security alarm sounds after using mechanical key to unlock driver door this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-127B - ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM: Nissan; intelligent key initialization procedure stops or will not continue this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB17-082E - FUEL SYSTEM, OTHER: Dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-003C - POWER TRAIN: Fluid leak caused by transfer assembly right side drive shaft oil seal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB13-097J - FUEL SYSTEM, OTHER: Evap leak dtc P0442, P0455, P0456 information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB13-027C - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Can communication ⿿ network diagnostic flow chart this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-042C - FORWARD COLLISION AVOIDANCE: Aeb warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-029B - ELECTRICAL SYSTEM: Intelligent key does not work after battery replacement this bulletin is no longer active. Please discard previous versions of ntb19-029.
  • NTB14-012G - ELECTRICAL SYSTEM:IGNITION:MODULE: Remote engine start not working this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB99-001F - SUSPENSION: Strut and shock absorber replacement guidelines this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-045C - ELECTRICAL SYSTEM: Cleaning front or rear combination lamp assemblies this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-039N - POWER TRAIN: Pathfinder, altima, maxima, murano and quest; cvt judder and dtc P17F0 or P17F1 stored this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB21-106 - FORWARD COLLISION AVOIDANCE: Dtc C1A17-49 or C2580-49 stored in laser/radar service information if dtc C1A17-49 or C2580-49 is stored in laser/radar in the ⿿past⿝ column: ￷ erase the dtc. ￷ do not replace any parts. If dtc C1A17-49 or C2580-49 is stored
  • NTB21-077 - SEATS: Drivers power seat is inoperative if you confirm the customer states that one or more of the driver (lh) seat controls are (or were) inoperative, and/or the windows, sunroof, sunshade and power mirrors are (or were) inoperative. Not
  • NTB21-094 - POWER TRAIN: Transfer assembly seal replacement for awd front drive shaft removal service information when removing the front passenger (rh) side drive shaft on an applied vehicle for any reason, transfer assembly drive shaft oil seal and dust cov
  • NTB18-055E - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT: Cvt fluid level quick check gauge this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB16-028D - ELECTRICAL SYSTEM: Intelligent key buttons inoperative but request switches work this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-077D - ELECTRICAL SYSTEM: Signal tech-ii intelligent key battery test and signal check this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB12-055H - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-118B - ELECTRICAL SYSTEM: Nissan; intelligent key identification and registration tips this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-003B - POWER TRAIN: Fluid leak caused by transfer assembly right side drive shaft seal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB16-028C - EQUIPMENT: Intelligent key buttons inoperative but request switches work this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB16-018D - ENGINE AND ENGINE COOLING: Mil on with P0603 stored for ecm back up circuit this bulletin has been amended. See amendment history on page 3. Please discard previous versions of this bulletin.
  • NTB20-080B - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-071A - AIR BAGS: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-049W - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB99-001e - SUSPENSION: Strut and shock absorber replacement guidelines this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-039m - POWER TRAIN: Pathfinder, altima, maxima, murano and quest; cvt judder and dtc P17F0 or P17F1 stored this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB15-013f - POWER TRAIN: Nissan; procedure to clean cvt transmission fluid coolers this bulletin is no longer active. Please discard previous versions of ntb15-013. Refer to the esm for the fluid cooler cleaning procedure.
  • NTB20-066b - ELECTRICAL SYSTEM: Lane camera aiming vehicle reference values not in esm this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-046d - ELECTRICAL SYSTEM: Volume knob does not function properly this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-042b - FORWARD COLLISION AVOIDANCE: Aeb warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB18-071a - ELECTRICAL SYSTEM: Security alarm sounds after using mechanical key to unlock driver door this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-029a - ELECTRICAL SYSTEM: Intelligent key does not work after battery replacement this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-080a - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history, below. Please discard previous versions of this bulletin.
  • NTB15-049v - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB12-110d - ELECTRICAL SYSTEM: Power back door calibration this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB20-097 - EQUIPMENT: 2015-2020 murano; engine support tools for cvt removal - awd service information the engine support tool and engine support bracket are now available to allow the cvt to be removed from the applied vehicles, without removing the engine
  • NTB17-039l - EQUIPMENT: Pathfinder, altima, maxima, murano and quest; cvt judder and dtc P17F0 or P17F1 stored this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB19-042a - LANE DEPARTURE: SENSING SYSTEM: CAMERA: Aeb warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-080 - EQUIPMENT: Software update for infotainment issues service information when diagnosing an infotainment issue, always confirm that the latest software is installed in the av control unit before starting the diagnosis. The software update in the fo
  • NTB20-066a - LANE DEPARTURE: Lane camera aiming vehicle reference values not in esm this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-066 - LANE DEPARTURE: Lane camera aiming vehicle reference values not in esm service information if the lane camera requires aiming, the values in table a on page 4 must be used. ￷ for all other models/model years, consult the electronic service manual (
  • NTB17-039k - EQUIPMENT: Pathfinder, altima, maxima, murano and quest; cvt judder and dtc P17F0 or P17F1 stored if you confirm the customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration), and one of these dtcs is stored
  • NTB10-029f - EQUIPMENT ADAPTIVE/MOBILITY: Nissan; vibration and/or noise when making low speed turns if you confirm there is a vibration or judder feeling from the rear of the vehicle during the following conditions: ￷ when making turns ￷ on dry roads ￷ at low speeds (
  • NTB20-046c - ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS: Volume knob does not function properly this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-046b - ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS: Volume knob does not function properly this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-046a - EQUIPMENT ADAPTIVE/MOBILITY: Volume knob does not function properly this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-067c - ELECTRICAL SYSTEM:SOFTWARE: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-049u - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB18-055d - POWER TRAIN: Cvt fluid level quick check gauge this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-003a - POWER TRAIN: Fluid leak caused by transfer assembly right side drive shaft seal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-011 - EQUIPMENT ADAPTIVE/MOBILITY: 2015-2020 murano; carpet pulled out from under inner kicking plate if you confirm the carpet is pulling out from under the driver side front, passenger side front or the passenger side rear inner kicking plates (see figure 1 for exampl
  • NTB18-035b - EQUIPMENT ADAPTIVE/MOBILITY: 2015-2020 murano; front passenger carpet pulled out from under trim this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-049t - EQUIPMENT ADAPTIVE/MOBILITY: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-004a - SEATS: 2015-2019 murano and 2016-2019 titan; climate controlled seat inoperative this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-013e - POWER TRAIN: Nissan; procedure to clean cvt transmission fluid coolers this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-072 - POWER TRAIN: Transmission range switch service information service information the transmission range switch of the applied vehicles listed above is now available as a separate service part. If the transmission range switch of an applied vehicle i
  • NTB19-071 - AIR BAGS: Dtc B00A0-00 stored if you confirm dtc B00A0-00 (occupant detection sensor unit) is stored and ocs zero point reset cannot be performed (continued on the next page) and the following screen displays: action 1. Check the occupant
  • NTB19-067b - ELECTRICAL SYSTEM:SOFTWARE: Software updates for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-067a - ELECTRICAL SYSTEM:SOFTWARE: Software updates for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-067 - ELECTRICAL SYSTEM:SOFTWARE: Software updates for infotainment issues service information when diagnosing an infotainment issue, always confirm that the latest software is installed in the av unit before starting the diagnosis. The software updates in the followi
  • NTB14-012e - ENGINE AND ENGINE COOLING: Remote engine start not working this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-047 - EQUIPMENT: 2019 murano; back door will release, but will not raise with back door request switch if you confirm the customer states that the automatic back door (abd) will unlatch, but will not raise - only when using the open request switch loc
  • NTB15-049s - EQUIPMENT: Telematics service information this bulletin applies only to vehicles equipped with a telematics communication unit (tcu). This bulletin has been amended. See amendment history on the last page. Please discard previous versions of th
  • NTB14-060c - ENGINE (PWS): Abnormal noise from front engine mount service information a two-piece design front engine mount is currently being used for the applied vehicles listed. A single thunk noise may be heard during the first few accelerations of the day fr
  • NTB19-043 - EQUIPMENT: Engine support tools service information a new engine support tool and engine support bracket are now available to allow the cvt to be removed from the applied vehicles without having to remove the engine. The procedure in this bulleti
  • NTB19-042 - LANE DEPARTURE: SENSING SYSTEM: CAMERA: Aeb warning light blinking this bulletin applies only to vehicles equipped with a lane camera. Service information if the aeb warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a
  • NTB18-055c - POWER TRAIN: Cvt fluid level quick check gauge this bulletin applies only to vehicles equipped with a continuously variable transmission (cvt). This bulletin has been amended. See amendment history on the last page. Please discard previous versio
  • NTB19-029 - EQUIPMENT:ELECTRICAL: Intelligent key does not work after battery replacement service information if the intelligent key of an applied vehicle does not work after replacing the battery, inspect the positive (+) terminals. If the battery side of the intellig
  • NTB18-035a - EQUIPMENT: 2015-2019 murano; front passenger carpet pulled out from under trim this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-022 - EQUIPMENT: Nissan; P0171 and P0174 service information service information diagnosis for dtcs P0171 (fuel sys lean b1) and P0174 (fuel sys lean b2) have been revised for the applied vehicles listed above. When performing diagnosis for either of th
  • NTB19-021 - ENGINE AND ENGINE COOLING: Nissan; mil on with dtc P219A and/or P219B stored this bulletin applies to titan xd vehicles equipped with a vk56d gas engine only. Service information if the mil is on and dtc P219A (air fuel ratio imbalance b1) and/or P219B (air fu
  • NTB18-055b - POWER TRAIN: Cvt fluid level quick check gauge this bulletin applies only to vehicles equipped with a continuously variable transmission (cvt). This bulletin has been amended. See amendment history on the last page. Discard all previous versions
  • NTB16-028b - ELECTRICAL SYSTEM: Intelligent key buttons inoperative but request switches work this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-004 - SEATS: 2015-2019 murano and 2016-2019 titan; climate controlled seat inoperative if you confirm the driver or passenger side climate controlled seat: - heating and cooling features do not operate and - the harness connector or control unit
  • NTB17-082b - ENGINE AND ENGINE COOLING: Nissan; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin does not apply to leaf vehicles and titan xd vehicles with v8 diesel engine. This bulletin has been amended. See amendment history on the last page. Pl
  • NTB15-049r - ELECTRICAL SYSTEM:SOFTWARE: Telematics service information this bulletin applies only to vehicles equipped with a telematics communication unit (tcu). This bulletin has been amended. See amendment history on the last page. Please discard previous versions of th
  • NTB13-097g - FUEL SYSTEM, GASOLINE: All model year 2012 and newer nissan vehicles; evap leak dtc P0442, P0455, P0456 information this bulletin does not apply to leaf vehicles and titan xd vehicles with v8 diesel engine. This bulletin has been amended. See amendment his
  • NTB18-071 - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Security alarm sounds after using mechanical key to unlock driver door service information applied vehicles listed above are no longer equipped with a door unlock sensor and/or body control module (bcm) software to provide support for t
  • NTB03-074m - EQUIPMENT: Fog lamp and/or headlamp fogging this bulletin has been amended to add fog lamps and modify one step in the flow chart on page 3. No other changes have been made. Please discard previous versions of this bulletin.
  • NTB16-018c - EQUIPMENT: Mil on with P0603 stored for ecm back up circuit this bulletin does not apply to titan equipped with cummins v8 diesel engine. This bulletin has been amended to add a note in the applied vehicles. No other changes have been made. Plea

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P17F0 [7] P17F0
  • P17F1 [7] P17F1
  • B2724 [3] B2724
  • C2580 [2] C2580
  • C1A17 [2] C1A17
  • B00A0 [4] Occupant Classification System (Subfault)
  • C1116 [1] Starter Motor Circuit Failure
  • C1142 [1] Wheel Speed Sensor RF Tone Ring Tooth Missing Fault
  • P0456 [4] Evaporative Emissions System Small Leak Detected
  • P0442 [2] Evaporative Emission Control System Leak Detected (small leak)
  • P0455 [2] Evaporative Emission Control System Leak Detected (gross leak)
  • P0603 [2] Internal Control Module Keep Alive Memory (KAM) Error
  • P0171 [1] System too Lean (Bank 1)
  • P0174 [1] System too Lean (Bank 2)
  • P219A [1] Bank 1 Air/Fuel Ratio Imbalance
  • P219B [1] Bank 2 Air/Fuel Ratio Imbalance
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210620

The panoramic sunroom exploded and nissan denied the claim without explanation. The was no contact with an object that resulted in the glass breakage

NoNoN NoneNone20210609

When i leave the parking structure at my office, my front emergency brake gets triggered. Today was the third time this happened. From my research, there are several class action lawsuits. We leased the car in 10/2019, but purchased it around 01/2021. 1)the first time it happened it, the brake pedal automatically released from under my foot, slammed on the brake and came to a screeching stop. I was not going down, but on a level wrapping around. I was driving less than 10 mph in the structure. Thankfully, no one was around me. If someone was behind, they would have definitely hit me. 2) second was a few weeks ago. Again, same parking structure, but going down. No one was around. The car beeped a few times and saying it triggered the "driving aids" and car quickly braked automatically and screeched, but not like the first time. 3) third time today. It didn't even beep and screeched. Again, same parking structure going down. It screeched and jerked the brake, but not as forcefully as the first time. Each time, i have pulled over and shut off this "feature." however, the feature is set to be automatically "on" and have to manually shut it off at each time the car is restarted.

NoNoN NoneNone20210413

Traction control and forward collision detection trouble light comes on at random intervals. Reported multiple times to nissan dealer and nissan consumer affairs. Has been in the shop a total of 18 days during 4 occurrences. Nissan corporate will not heed the dealers advice to replace abs system. This safety issue is still unresolved and the vehicle is still in a service bay awaiting nissan corporate direction.

NoNoN NoneNone20210122

On multiple times, in clear weather with no cars in front of me, driving at 40 mph the aeb warning light comes on. Have taken it to the dealer multiple times for diagnosis and repair with no resolution. The first time, the dealer recalibrated the system, and on the second time in for repair, the dealer said no codes were input into the on board computer, so nothing could be done despite my cell phone video showing the incidents occurring.

NoNoN NoneNone20210121

On multiple times, in clear weather with no cars in front of me, driving at 40 mph the aeb warning light comes on. Have taken it to the dealer multiple times for diagnosis and repair with no resolution. The first time, the dealer recalibrated the system, and on the second time in for repair, the dealer said no codes were input into the on board computer, so nothing could be done despite my cell phone video showing the incidents occurring.

NoNoN NoneNone20201101

Starting in november 2020, my 2019 murano has an unexplained clunking/clatter noise when going over small bumps in the road. It sounds as if it is the sway bar bushings but the dealers are not properly diagnosing it. The technicians take a ride with me in the vehicle and clearly hear and acknowledge an abnormal noise. However they proceed to drive another used vehicle and determine it is normal behavior. The problem is that there was no abnormal suspension noises when it was new and any new one also lacks the noise. One dealer proceeded to say it was because the power steering is fuel injected. Not only is that statement false it doesn't make sense since the power steering is hydraulic. Nissan has been informed but doesn't take responsibility, and also refuse to repurchase or replace my vehicle. Others on the online murano forums see my videos of the noise and also say they have that issue and dealers provide the same "normal behavior" reasons. I feel this should be investigated as a potential manufacturing defect and a potential safety issue. A vehicle with 20,000 miles should not have any suspension issues when there is no evidence of foul play. I am now having to pay out of pocket to have a suspension shop diagnose the issue.

NoNoN NoneNone20201031

Starting in november 2020, my 2019 murano has an unexplained clunking/clatter noise when going over small bumps in the road. It sounds as if it is the sway bar bushings but the dealers are not properly diagnosing it. The technicians take a ride with me in the vehicle and clearly hear and acknowledge an abnormal noise. However they proceed to drive another used vehicle and determine it is normal behavior. The problem is that there was no abnormal suspension noises when it was new and any new one also lacks the noise. One dealer proceeded to say it was because the power steering is fuel injected. Not only is that statement false it doesn't make sense since the power steering is hydraulic. Nissan has been informed but doesn't take responsibility, and also refuse to repurchase or replace my vehicle. Others on the online murano forums see my videos of the noise and also say they have that issue and dealers provide the same "normal behavior" reasons. I feel this should be investigated as a potential manufacturing defect and a potential safety issue. A vehicle with 20,000 miles should not have any suspension issues when there is no evidence of foul play. I am now having to pay out of pocket to have a suspension shop diagnose the issue.

NoNoN NoneNone20200715

The nissan murano has a foot activated motion sensor that triggers the rear hatch. With the hatch in the up position i have sat on the rear area to change shoes. On two occasions the hatch has lowered without me triggering it. I believe, if one sits on the rear area and moves either leg back and forth the sensor is triggered. I have noted these concerns with corporate nissan and they in turn suggested i go to a nissan dealer and determine if this is a problem. The dealer indicated they will look into it.

NoNoN NoneNone20200714

The nissan murano has a foot activated motion sensor that triggers the rear hatch. With the hatch in the up position i have sat on the rear area to change shoes. On two occasions the hatch has lowered without me triggering it. I believe, if one sits on the rear area and moves either leg back and forth the sensor is triggered. I have noted these concerns with corporate nissan and they in turn suggested i go to a nissan dealer and determine if this is a problem. The dealer indicated they will look into it.

NoNoN NoneNone20200518

Navigation on center console once you program where you are headed, the turn list appears in reverse order (3rd action appears in the top position, 2nd action, then 1st action at bottom of turn list). So to see my next turn, i have to take my eyes off the road, and count down to the 3rd item for my next turn - far too long to take my eyes off the road. And if you have a co-pilot that reads the directions to you, they are looking at the top direction which is incorrect as this is the 3rd action the driver needs to take. Concerned others might not be aware and can cause an accident. Have tried to research for 2 months. Dealer just contacted nissan hq and was advised a software update on a 2019 murano might be available aug 2020! *tr

NoNoN NoneNone20200517

Navigation on center console once you program where you are headed, the turn list appears in reverse order (3rd action appears in the top position, 2nd action, then 1st action at bottom of turn list). So to see my next turn, i have to take my eyes off the road, and count down to the 3rd item for my next turn - far too long to take my eyes off the road. And if you have a co-pilot that reads the directions to you, they are looking at the top direction which is incorrect as this is the 3rd action the driver needs to take. Concerned others might not be aware and can cause an accident. Have tried to research for 2 months. Dealer just contacted nissan hq and was advised a software update on a 2019 murano might be available aug 2020! *tr

CrashNoY 1 InjuredNone20191226

Deployed under dash airbag broke right knee tibia bone. Vehicle was stationary preparing to turn left on the intersection when the vehicle going in opposite direction collided with with stationary murano. No damages due to an accident but improper design of the under dash airbag with projection for up to 6 month recovery. In us vehicles legs are position differently since pedals on the different levels and right led is almost stretched hence airbag shall accommodate for it.*dt*jb

NoNoN NoneNone20191218

The windshield on my vehicle chips extremely easily and quite possibly is defective. I am concerned for my safety for the belief that the windshield will not hold up as intended in an accident or if something large were to strike it. When i am in motion, several car lengths away, very tiny stones tossed up from small vehicles away are creating large divots/chips. It appears the type of street - city or highway - does not matter; it happens on both at varied speeds and temperature/weather conditions. 5 chips on the windshield in less than 2 months is much higher than the statistical average. Especially when i have been driving the same roads for 4 years in 3 different vehicles, two of which were muranos (a 2018 and 2019) and only the recent murano (2019) has had all of these chips. There are also many other nicks that just didn't break more. *i have had all the chips repaired, but anticipating more in the future.

NoNoN NoneNone20191117

I was driving to work when i heard a popping noise then glass hitting the sunroof shade above my head. I immediately realized that there was a hole in my sunroof, but i didn't hear anything hit it like a rock; just a popping noise. I pulled off the freeway and parked my car and took pictures of the hole the size of a basketball in my sunroof. If i hadn't of had the shade closed there would be glass all over inside my car and on my person. I called the dealership and told them what happened. After i got the run around from a few folks i finally found someone that told me to bring my car in so they could look at it. After seeing it she told me they have had a few vehicles with the same issue. She said it may be a factory default in the glass. They said it would be fully covered and it would be replaced in about a week. After leaving the dealership i did some research online and found a lot of similar cases and not just with nissan. Apparently this is happening because vehicle manufacturers are using tempered glass which is what mine has. My dealership told me that this is happening a lot, but not enough to issue a recall. I am turning this issue in so that it might help in requiring these manufacturers to do the right thing. Had i known that this was a possibility i would not have bought this vehicle. I am worried that the replacement sunroof glass will be the same and it could happen again.

NoNoN NoneNone20191021

2019 nissan murano. Consumer writes in regard to a safety issue concerning a design defect. At the end of hood of the vehicle there's a "lip" causes sunlight to reflect off into vision. *as *js

NoNoN NoneNone20190911

We purchased our 2019 nissan murano on september 12, 2019 and soon noticed that when driving down even a gentle down-slope with no vehicle in front of it, the cruise control gains 10-15+ mph. Nissan engineering says that this is "normal" and not to use the cruise control on hills. We have owned many cars with cruise control, and none has ever gained more than 4-5 mph on similar down-slopes. We feel that this is a safety issue. For example, apparently audi, mercedes benz and subaru all have cruise control systems that limit speed increase downgrade to about 2 mph. It seems that an almost $50,000 car from nissan should be as safe.

NoNoN NoneNone20190807

Tl* the contact owns a 2019 nissan murano. The contact stated that the vehicle had both regular and adaptive cruise control. The contact stated that when the cruise control was set as 70 mph, going down the hill, the vehicle accelerated instead of slowing down. The contact stated that even when the indicator flashed, showing that the vehicle was going fast, the vehicle did not decelerate. The vehicle was taken to the mears nissan dealer, located at: 4825 tuscarawas st w, canton, oh 44708 where the technician road tested the vehicle and stated that the vehicle operated as designed. The manufacturer was made aware and of the failure and stated that the dealer confirmed that the vehicle operated as designed. The vehicle was not repaired. The failure mileage was 6,370. *js

NoNoN NoneNone20190806

Tl* the contact owns a 2019 nissan murano. The contact stated that the vehicle had both regular and adaptive cruise control. The contact stated that when the cruise control was set as 70 mph, going down the hill, the vehicle accelerated instead of slowing down. The contact stated that even when the indicator flashed, showing that the vehicle was going fast, the vehicle did not decelerate. The vehicle was taken to the mears nissan dealer, located at: 4825 tuscarawas st w, canton, oh 44708 where the technician road tested the vehicle and stated that the vehicle operated as designed. The manufacturer was made aware and of the failure and stated that the dealer confirmed that the vehicle operated as designed. The vehicle was not repaired. The failure mileage was 6,370. *js

NoNoN NoneNone20190731

The passenger no airbag light intermittently appears when a passenger is sitting in the passenger seat of my new vehicle (approximately 3100 miles). This has occurred on multiple occasions when the seat is in an upright position when the vehicle is in motion and once when the passenger seat was reclined, also while the vehicle was in motion. The no air bag light stays on while the vehicle is moving or stopped and sporadically turns off. The cause is unknown. Nissan sent a specialist to the nissan dealership to repair this issue, among other things. I was told by the representative of nissan consumer affairs (the "rep.") that the specialist resolved the air bag issue by making 'a adjustment", and it was not a repair because no parts were replacement. This 'adjustment' did not resolve the issue. The passenger no airbag light continued to sporadically appear. I brought the vehicle back to the dealership and showed them another video of the air bag issue. Despite the videos of the airbag issue, the dealership and the rep. Told me that "they could not find anything wrong and the airbag is functioning as expected". I was also told by the rep that the videos of the airbag issue were not sufficient, "nissan has to confirm it". The dealership indicated that when the passenger seat is reclined more than 50% the passenger and driver side airbag could be affected. This is irrelevant, because the no airbag light appears when the passenger seat is in the upright position. The airbag is not functioning as expected. Nissan's failure to diagnose what is wrong with the airbad does not negate the fact that there is a serious defect with the airbag that is likely to cause death or serious bodily injury. It is clear that there is passenger side airbag issue and nissan's response as discussed above is unacceptable and creates a serious safety issue.

NoNoN NoneNone20190610

Tl* the contact owns a 2019 nissan murano. When the contact attempted to brake and depress the accelerator pedal, the vehicle would remain stationary for three seconds. Then, without warning, the vehicle would surge forward when the accelerator pedal was depressed. The failure occurred frequently and the vehicle nearly crashed into another vehicle on one occasion. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 3,076. *as update: the manufacturer and dealer were made aware of the failure. *as

NoNoN NoneNone20190529

2019 nissan murano. Consumer writes in regards to issues with the touch screen radio. *ld the consumer stated the auto emergency braking system warninglight illuminated. The dealer was notified but, was unable to find a repair. *js

NoNoN NoneNone20190416

While driving on a highway, my panoramic sun roof on my brand new nissan murano exploded. Sounded like a gunshot inside my car. It was not a rock or debris, it just shattered.

NoNoN NoneNone20101101

The problem with this vehicle is that the aeb warning light keeps coming on and then randomly going off on the dash while i'm driving, and i feel unsafe in this vehicle not knowing whether the aeb and front end/rear end crash avoidance systems are working or are not working. I took the vehicle into my local dealer, michael jordan nissan in durham, nc, on monday november 16, 2020, to find out what was wrong. The aeb indicator light was not on when i drove in. The dealer's service department could not ascertain if anything was wrong or not, or why the light was coming on and going off, or provide me with options. As i left the dealership to go to a doctor's appointment, the aeb warning light went on--i could not return to the dealership, where i had been for almost 3 hours, because of my doctor's appointment. I feel unsafe in this vehicle as i never know if the aeb system is or is not working.

NoNoN NoneNone20101031

The problem with this vehicle is that the aeb warning light keeps coming on and then randomly going off on the dash while i'm driving, and i feel unsafe in this vehicle not knowing whether the aeb and front end/rear end crash avoidance systems are working or are not working. I took the vehicle into my local dealer, michael jordan nissan in durham, nc, on monday november 16, 2020, to find out what was wrong. The aeb indicator light was not on when i drove in. The dealer's service department could not ascertain if anything was wrong or not, or why the light was coming on and going off, or provide me with options. As i left the dealership to go to a doctor's appointment, the aeb warning light went on--i could not return to the dealership, where i had been for almost 3 hours, because of my doctor's appointment. I feel unsafe in this vehicle as i never know if the aeb system is or is not working.

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