2013 Infiniti M37Infiniti M37 2013

Complaint Information: Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls

No recalls could be found for this vehicle. To ensure accuracy and for your safety, do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • ITB12-011Q - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB03-051Q - EXTERIOR LIGHTING: Headlamp, fog lamp, or rear combination lamp fogging this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-008D - POWER TRAIN:AXLE HUBS: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB10-074B - BRAKES (PWS): Abs/vdc can diagnosis information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-007H - VISIBILITY: Removing foreign material from the window glass this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB10-067C - WHEELS: Wheel bearing collision damage this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB09-039J - VISIBILITY: Windshield cracking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB22-040 - ELECTRICAL SYSTEM: 3g telematics hardware deactivation service information the applied vehicles that come equipped with a factory installed sos switch, located near the overhead map lamp, also come equipped with a wireless communication device called a
  • ITB13-008C - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB22-006 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Battery quick charge notice service information when charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be on, or turned on, while charging. Attempting to start the vehicle
  • ITB17-042E - ENGINE AND ENGINE COOLING: Dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-052D - ELECTRICAL SYSTEM: Intelligent key not detected / engine will not start this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-044J - FUEL SYSTEM, OTHER: Evap leak dtc P0442, P0455, P0456 information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-006C - ELECTRICAL SYSTEM: Can communication ⿿ network diagnostic flow chart this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB10-029B - ELECTRICAL SYSTEM: Can communication codes ⿿ diagnostic tips and guidelines this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB03-074P - EXTERIOR LIGHTING: Headlamp, fog lamp, or rear combination lamp fogging this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB17-033C - EXTERIOR LIGHTING: Cleaning front or rear combination lamp assemblies this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB03-051P - EXTERIOR LIGHTING: Headlamp, fog lamp, or rear combination lamp fogging this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-008B - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB15021A - EQUIPMENT: Service information if the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. Note -
  • ITB09039C - VISIBILITY: Service information the purpose of this bulletin is to give infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?S responsibility. Nissan north america (nna) is not responsible f
  • ITB13007A - VISIBILITY: Service information windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * most any foreign material on the surface of the windshield c
  • ITB09015G - EQUIPMENT: Service information design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintena
  • ITB14037 - POWER TRAIN: If you confirm: a delay or harsh engagement into reverse is present. Action: 1. Refer to step 20 in the service procedure to confirm this bulletin applies to the vehicle you are working on. 2 if this bulletin applies, reprog
  • ITB13056A - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): If you confirm: the mil is on and one or both of the following dtcs are found stored in the ecm: - P0139 (heated oxygen sensor 2 (b1) circuit slow response) - P0159 (heated oxygen sensor 2 (b2) circuit slow response) action: 1.
  • ITB12063C - EQUIPMENT: If you confirm the customer reports that people on the other end of a phone call cannot hear them. Customer report may include: voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice s
  • ITB13-052C - EQUIPMENT: Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles. No other changes were made. Please discard previous versions of this bulletin.
  • ITB17-015B - EQUIPMENT: Navigation system reboots when sxm traffic is enabled this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB17-041A - EQUIPMENT: Voluntary service campaign infiniti; 2g telematics hardware deactivation this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • ITB17-042D - ENGINE AND ENGINE COOLING: Infiniti; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB17-005A - ELECTRICAL SYSTEM: Bluetooth, usb, and aux function diagnostic tool this bulletin has been amended. See amendment history on page 3. Please discard previous versions of this bulletin.
  • ITB16-006A - ELECTRICAL SYSTEM: Infiniti; front sonar parking sensor service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB10-037E - ELECTRICAL SYSTEM: Radio presets / climate control settings / navigation settings change with intelligent key memory this bulletin has been amended. Please see amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB12-041D - ELECTRICAL SYSTEM: Siriusxm satellite radio / weather / traffic / travel link activation this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • ITB12-011P - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB11-003F - ELECTRICAL SYSTEM: Navigation map data update matrix this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB10-017E - EQUIPMENT ADAPTIVE/MOBILITY: Av control unit replacement requires this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB18-042a - ELECTRICAL SYSTEM: 2013 m and 2014-2017 q70; whistle noise transmitted to call recipient when using bluetooth® hands-free phone feature this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bul
  • ITB17-007a - EQUIPMENT: Client satisfaction initiative 2g telematics hardware replacement customer satisfaction initiative id # pc451, pc452 and pc454 are no longer active. ￷ repair orders opened after this bulletin⿿s published date are no longer eligibl
  • ITB15-024a - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): 2005-2015 infiniti vehicles; ecm reprogramming service information this bulletin is no longer active. Please discard previous versions of itb15-024.
  • EXPIRATION NOTIF - EQUIPMENT: Expiration notification - 2g telematics hardware replacement campaign summary in 2016, infiniti launched a client satisfaction initiative (csi) that provided cl
  • ITB17-042c - EQUIPMENT ADAPTIVE/MOBILITY: Infiniti; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB11-066f - EQUIPMENT:ELECTRICAL: Premium navi/audio visual control unit diagnosis and ordering this bulletin is no longer applicable. Discard previous versions of itb11-066.
  • ITB13-008a - SUSPENSION: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB12-011o - EQUIPMENT: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-019 - SEATS: Front passenger seat vibration at highway speeds while unoccupied if you confirm the front passenger seat back vibrates at highway speeds while unoccupied. And there are no other shake or vibration concerns with the vehicle. Action
  • ITB12-011n - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-008 - EQUIPMENT: Exterior cleaning information service information when cleaning the exterior of an infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - always refer to the appearance and care section of
  • ITB17-042b - ENGINE AND ENGINE COOLING: Infiniti; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-044g - ENGINE AND ENGINE COOLING: All model year 2012 and newer infiniti vehicles; evap leak dtc P0442, P0455, P0456 information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB12-011m - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Telematics service information this bulletin applies only to vehicles equipped with factory navigation system. This bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB18-042 - EQUIPMENT:ELECTRICAL: 2013 m and 2014-2017 q70; whistle noise transmitted to call recipient when using bluetooth hands-free phone feature if you confirm while using the bluetooth hands-free phone feature: - the call recipient (the person receiving the ph
  • ITB18-039 - AIR BAGS: Air bag warning light flashing indicating system diagnostic mode if you confirm the air bag warning light is flashing slowly (repeating 2 seconds on, 2 seconds off). Note: if this should occur, the air bag diagnosis sensor unit is in
  • Revision 1-IEVAP - ENGINE (PWS): Obd ii evap tube warranty enhancement the update below was sent out to regions and retailers in august of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th
  • ITB17-026b - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: Infiniti; fuel tank is extremely difficult to fill the update below was sent out to regions and retailers in august of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c
  • ITB18-037 - EQUIPMENT: Plastic interior trim protective covering removal service information vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
  • ITB18-034 - POWER TRAIN: Transmission & engine automated data collection and diagnostic reporting service information to support proper diagnosis and to promote fixed-right-first-time ? Infiniti may review consult-iii plus (ciii plus) data relating to vehicle o
  • Infiniti USA Tak - AIR BAGS: Infiniti usa electronic field communication subject: takata completion objectives for q3 infiniti is continuing to ask its retailers to urgently help increase customer participation in the takata recalls to help it achieve 100% custom
  • Infiniti USA Ret - EQUIPMENT: Infiniti usa electronic field communication subject: retailed vehicle open campaign report lists updated the lists for each retailer?S retailed vehicle open campaign report has been updated today in dbs. We made our best effort to rea
  • REVISION 4-PC451 - EQUIPMENT: 2g telematics hardware replacement client satisfaction initiative update october 12, 2018 please discard earlier versions of this bulletin. The announcement from february 17, 2017 has been revised to include: - ~397 retailed vehicles
  • ITB12-011l - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Telematics service information this bulletin applies only to vehicles equipped with factory navigation system. This bulletin has been amended to add a required actions by model and year table on page 2, a check off sheet on page 21 an
  • IPSB18-218 Retai - EQUIPMENT: Dbs enhancement: retailed vehicle open campaign report infiniti announced the availability of a new dbs enhancement tool to the service > campaign screen: retailed vehicle open campaign report on july 9, 2018, which identifies owner cont
  • Revision 1-NEVAP - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Obd ii evap tube warranty enhancement update august 17, 2018 please discard earlier versions of this bulletin. The announcement from march 21, 2017 has been revised to include: - clarification that the refueling concern is extremely h
  • Revision 1-IEVAP - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Obd ii evap tube warranty enhancement update august 17, 2018 please discard earlier versions of this bulletin the announcement from march 21, 2017 has been revised to include: o clarification that the refueling concern is extremely ha
  • ITB17-026b - FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK: Infiniti; fuel tank is extremely difficult to fill this bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version
  • ITB17-026a - FUEL SYSTEM, GASOLINE: Infiniti; fuel tank is extremely difficult to fill if customer reports: customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati
  • ITB13-044f - FUEL SYSTEM, GASOLINE: All model year 2012 and newer infiniti vehicles; evap leak dtc P0442, P0455, P0456 information this bulletin has been amended. The publication date has been revised to include the latest models and model years, and the service procedure
  • ITB01-024e - EQUIPMENT: New paint guard film removal information this bulletin applies only to new, unsold vehicles with paint guard film in dealer stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
  • ITB17-015a - EQUIPMENT: Navigation system reboots when sxm traffic is enabled this bulletin has been amended: the applied vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin.
  • ITB12-011k - ELECTRICAL SYSTEM:SOFTWARE: Telematics service information this bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu
  • ITB11-005d - ELECTRONIC STABILITY CONTROL: Wheel balancing service information this bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
  • ITB03-051L - EXTERIOR LIGHTING:HEADLIGHTS: Headlamp fogging this bulletin has been amended. The applied vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
  • IPSB17-130 - EQUIPMENT: Dbs enhancement: custom vin campaign report infiniti is pleased to announce the availability of a new dbs enhancement to the service > campaign screen: custom vin campaign report. The tool identifies open campaigns on a customized vin li
  • ITB13-052b - ENGINE (PWS): Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles. No other changes were made. Please discard previous versions of this bulletin.
  • ITB18-003 - EQUIPMENT:OTHER:LABELS: Reduced vehicle load capacity label (regulatory requirement) this bulletin applies to vehicles equipped with dealer installed or vpc installed accessories. Service information the national highway traffic safety administration (nhtsa
  • ITB12-011j - ELECTRICAL SYSTEM:SOFTWARE: Telematics service information this bulletin has been amended. A correction was made to the service procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.
  • ITB17-009a - VISIBILITY:GLASS, SIDE/REAR: Window glass warranty information this bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
  • ITB12-011i - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Telematics service information this bulletin applies to vehicles that are equipped with factory navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all
  • ITB09-039e - VISIBILITY:WINDSHIELD: Windshield cracking this bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
  • ITB00-024g - BRAKES (PWS): Brake noise/judder/pedal feel diagnosis and repair this bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the procut? Brake lathe were added on page 8, and a brake noise diagnostic works
  • ITB17-057 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: 2011 - 2013 m and m hybrid, 2014-2015 q70 and q70 hybrid; poor heater performance from the passenger side if you confirm with the engine running at full operating temperature and the hvac set to vent (face) and 90f on both sides, the v
  • ITB12-011g - EQUIPMENT ADAPTIVE/MOBILITY: Telematics service information this bulletin has been amended. Modifications have been made to include 2017 q50, q60, q70, qx60, and qx80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
  • P7331 - ELECTRICAL SYSTEM: Disabling the 2g tcu voluntary service campaign ***** campaign summary ***** infiniti is conducting a voluntary service campaign to disable (turn off) the 2g telematics control unit (?2g tcu?). The subject qx56/qx80, jx35/qx60, m37/m56/
  • ITB17-007 - EQUIPMENT ADAPTIVE/MOBILITY: Client satisfaction initiative 2g telematics hardware replacement this bulletin applies to vehcile equipped with navigation systems only. Service information on february 26, 2016 infiniti announced that it was sending a reminder noti
  • REVISION 1-PC451 - EQUIPMENT ADAPTIVE/MOBILITY: 2g telematics hardware replacement client satisfaction initiative the announcement from september 2, 2016 has been revised to include: - the telematics upgrade for 2014-15 q50 is now available. The procedure and part information has bee
  • ITB16-047 - ENGINE (PWS): Infiniti; diagnosis information for abs dtc C1130 service information when diagnosing for dtc C1130 (engine signal): ecm related dtcs (p-codes) must be diagnosed, repaired, and dtcs erased first. - dtc C1130 is an abs dtc that indicate
  • ITB13-052a - ENGINE (PWS): Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles and make changes to the body of the bulletin. Please discard previous versions.
  • ITB17-041 - EQUIPMENT ADAPTIVE/MOBILITY: Voluntary service campaign infiniti; 2g telematics hardware deactivation introduction infiniti is conducting a voluntary service campaign (in the u.S. Only) on certain specific 2013-2016 infiniti vehicles equipped with 2g telematics ha
  • ITB09-015h - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: 12 volt battery storage and maintenance for new vehicles in retailer inventory this bulletin has been amended throughout. Please discard all previous versions of this bulletin.
  • ITB17-005 - EQUIPMENT: Bluetooth, usb, and aux function diagnostic tool service information the enhanced multi-media interface tester (emmit) j-51922 is a new special tool that tests the functionality of the following features: bluetooth o pairing/connectin
  • ITB12-011h - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Telematics service information this bulletin applies to vehicles equipped with factory navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc
  • ITB11-005c - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Wheel balancing service information this bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
  • ITB17-042a - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Infiniti; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. The applied vehicles and claims information sections have been revised. No other changes have been made. Please discard previous version
  • ITB17-015 - ELECTRICAL SYSTEM:SOFTWARE: Navigation system reboots when sxm traffic is enabled if you confirm the navigation system in an applied vehicle reboots when sxm traffic is enabled. Note: perform the steps in this bulletin only if the above condition occurs while the
  • ITB17-026 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: Infiniti; fuel tank is slow or difficult to fill if you confirm the fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). Important: make sure this incident has been duplicated at a gas station by deale
  • ITB17-018 - SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT: Ball joint axial end play procedure service information when working on the front suspension, use the updated service information in this bulletin along with the electronic service manual (esm). The updated information in this bulletin
  • REVISION 3-PC451 - EQUIPMENT:ELECTRICAL: 2g telematics hardware replacement client satisfaction initiative the announcement from january 3, 2017 has been revised to include: - campaign repair bulletin, itb17-007 has been developed and is now available on nnanet, and asist. Pl
  • REVISION 2-PC451 - EQUIPMENT:ELECTRICAL: 2g telematics hardware replacement client satisfaction initiative the announcement from november 3, 2016 has been revised to include: - 283b0-3ja6a is the part number being used for all vehicles, except q50 o this part supersedes the p
  • PC451_PC452_PC45 - EQUIPMENT: "2g telematics hardware replacement client satisfaction initiative on february 26th, 2016 infiniti announced that it was sending a reminder notification to clients affected by at&ts planned discontinuation of the 2g cellular network. In
  • PC451_PC452 2G T - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : "pc451_pc452 2g tcu update - mail notification the purpose of this announcement is to let field personnel know that the first 22k owner mailings have been sent out today. This first mailing was directed towards current infiniti connection
  • ITB12-054B - EQUIPMENT: This bulletin has been amended. The title and if you confirm section have been revised. No other changes have been made. Please discard previous versions of this bulletin.
  • ITB12-011F - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): "telematics service information vehicles equipped with factory navigation system this bulletin has been amended. Modifications have been made to include qx30. No other changes have been made. Please discard all previous versions of th
  • ITB-92-069-D - WHEELS: Infiniti: due to use of aftermarket chroming of alloy wheels, for some vehicles, the standards are no longer are met and are seriously damaged and not guarantee or warranty the modified wheels or performance. Models all. No years listed.
  • ITB-13-039 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Infiniti: service bulletin concerning low tire pressure warning system information. *js
  • ITB-13-044 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP: Infiniti: the instrument cluster has a warning indicator, that illuminates, of a loose fuel fill cap. Model years 2012 and up. No models listed. *pe
  • ITB-13-030 - ENGINE AND ENGINE COOLING:ENGINE: Infiniti: states that the malfunction indicator lamp (mil) is on with the following diagnostic trouble codes (dtc) p030, P0301, P0302, P0303, P0304, P0305, P0306 may be stored. *kb updated 12/20/13. *pe
  • ITB-13-13 - VEHICLE SPEED CONTROL:CRUISE CONTROL: Infinti: cruise control will not set and dtc P0605 is stored. If a malfunction in the ascd system is detected, the cruise indicator may stay on and the set indicator may flash. *js
  • ITB-13-12 - LATCHES/LOCKS/LINKAGES: Infiniti: lock/unlock request button on outside door handle outside door handle does not respond. Lock/unlock request button located on outside door handles of vehicles can be disabled (or enabled) through either the "comfort & conv" setti
  • ITB-09-011-A - VISIBILITY/WIPER (PWS): Infiniti: when insects, dirt, finger prints, oil film, moisture or exhaust gas is near or around rain sensor, this causes the rain sensor, when wiper lever is pushed down, to either make a single stroke or operate unexpectedly. No models
  • ITB-10-056-A - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR: Infiniti: information provided regarding accurate diagnosis of abs/vdc wheel speed sensors on certain vehicles. Models 2007-2013 infiniti. *pe
  • ITB-12-040 - VISIBILITY:REARVIEW MIRRORS/DEVICES: Infiniti: some hybrid vehicles, with rear view mirror cameras, will experience either flickering, fuzziness, distortion or darkness of images displayed in monitor. *pe updated 9/26/12. *pe

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0456 [8] Evaporative Emissions System Small Leak Detected
  • P0442 [3] Evaporative Emission Control System Leak Detected (small leak)
  • P0455 [3] Evaporative Emission Control System Leak Detected (gross leak)
  • P0139 [1] 02 Sensor Circuit Slow Response (Bank 1 Sensor 2)
  • P0159 [1] 02 Sensor Circuit Slow Response (Bank 2 Sensor 2)
  • C1130 [1] C1130
  • P0301 [1] Cylinder 1 Misfire Detected
  • P0302 [1] Cylinder 2 Misfire Detected
  • P0303 [1] Cylinder 3 Misfire Detected
  • P0304 [1] Cylinder 4 Misfire Detected
  • P0305 [1] Cylinder 5 Misfire Detected
  • P0306 [1] Cylinder 6 Misfire Detected
  • P0605 [1] Internal Control Module Read Only Memory (ROM) Error
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20201112

2013 infinitym37s passenger air bag sensor malfunction, apparently shutting off passenger side air bag. This is a safety concern and the nhtsa should make nissan/ infinity make correction to this sensor, before many owners of these vehicle family are killed or severely injured.

NoNoN NoneNone20201111

2013 infinitym37s passenger air bag sensor malfunction, apparently shutting off passenger side air bag. This is a safety concern and the nhtsa should make nissan/ infinity make correction to this sensor, before many owners of these vehicle family are killed or severely injured.

NoNoN NoneNone20200730

When i accelerate the vehicle doesn't speed up and sometimes it hesitates. This is dangerous especially when entering the freeway it takes a while after i accelerate for the car to get up to speed. Seems like a transmission issue. Infiniti needs a recall. I know several people with this car and have the same issue.

NoNoN NoneNone20200729

When i accelerate the vehicle doesn't speed up and sometimes it hesitates. This is dangerous especially when entering the freeway it takes a while after i accelerate for the car to get up to speed. Seems like a transmission issue. Infiniti needs a recall. I know several people with this car and have the same issue.

NoNoN NoneNone20200219

Vehicle 4was light is on. While driving after making a turn the steering wheel un-aligns itself so when you look at it it's as if the car is unaligned. It then aligns itself at some point upon another turn. I did research after reading there has been many infinity recalls for steering issues. I am highly concerned i may get into an accident due to this manufacture issue. How can i get assistance to get this fixed?

NoNoN NoneNone20200218

Vehicle 4was light is on. While driving after making a turn the steering wheel un-aligns itself so when you look at it it's as if the car is unaligned. It then aligns itself at some point upon another turn. I did research after reading there has been many infinity recalls for steering issues. I am highly concerned i may get into an accident due to this manufacture issue. How can i get assistance to get this fixed?

NoNoN NoneNone20200101

The car won't accelerate when pressing the gas and also will jerk and jump when shifting. It's very dangerous when driving on the expressway because the car won't accelerate, but sometimes will take off on it's own even when i press the brake. This is definitely a transmission problem which i've heard before on several occasions about this particular car. Also, 2 lights stay on on my dash when these things are happening.

NoNoN NoneNone20191231

The car won't accelerate when pressing the gas and also will jerk and jump when shifting. It's very dangerous when driving on the expressway because the car won't accelerate, but sometimes will take off on it's own even when i press the brake. This is definitely a transmission problem which i've heard before on several occasions about this particular car. Also, 2 lights stay on on my dash when these things are happening.

CrashNoY NoneNone20190814

On thursday, august 15, i was in camarillo for a haircut appointment. It was 11:25 and my appointment was at 11:40. I was already in the parking space, moving at a slow speed and was approximately 6 ft. From the raised concrete curb at the end of the parking space. Suddenly the car began to accelerate and i observed smoke from the tires. I later saw this was caused by the tires digging into the asphalt. During the sudden, unintended acceleration i kept wondering how i was going to stop the car. Fortunately there was a sturdy tree that stopped the car before crossing the road into traffic. When the car hit the tree the airbag deployed and my only damage was a severely bruised chest and a burnt arm from the gases expelled by the airbag. I saw the car hit the tree, saw the airbag deploy and felt a sense of relief that the car was finally stopped. Since i had so few feet left to drive before i parked the car there is no way that i would have stomped on the gas hard enough to cause the tires to burn out, leaving gouge marks in the asphalt.

NoNoN NoneNone20181004

About 2 weeks ago my 4was and traction light came on while driving under 35 mph in my subdivision in a straight line and nothing seems to fix it, now on wet roads car feels loose in the rear. I have heard lots of complaints about this system and feel it is a safety concern and should be a recall. Thanks

NoNoN NoneNone20171113

I own a 2013 infiniti awd m37xs that i feel is unsafe because of a steering issue or something. The vehicle continually veers from side to side unless the road travelled is perfectly flat without any imperfections and it is not often a road is flat without imperfections.. I have to continual course corrections and it is very easy to overcompensate the steering, which could potentially lead to veering off the road especially if the road is a narrow track/country road, crashing and or crashing into another vehicle. I use to live in nc and md and to be honest, i cannot imagine driving this car in ice or snow. This vehicle is hard to control making it unsafe. I've sent my concerns to baker infiniti in charleston, sc late yesterday evening after returning from a road trip and feared for my life. I've complained about this issue before but was told by one of the technicians at baker infiniti that it was the way the tires hit the road. New tires and an alignment will not correct this problem, therefore i believe this is a true problem and is potentially being ignored by infiniti or you are unaware. I find it hard to believe that i am the only m owner whom have experienced this dangerous and life threatening issue. I see there was a recall on 2014-2016 infiniti q50 & q50 hybrid. I strongly believe the 2013 has the same issue or something similar. Bottom, there is a major problem. Please let me know, what i need to do. I have notified the dealership as well as infiniti corporation.

NoNoN NoneNone20170513

The steering wheel housing came off track/separated and i cannot use the steering wheel without it being in a raised manner so the housing wont rub against the steering wheel. The car is out of manuf warranty by years not mileage. (4 yr 60k). I see other complaints online and dealer will not honor the obvious design defect.

NoNoN NoneNone20170219

All 4 windows roll down, randomly and intermittently, when parked and turned off. My key fob is not one that allows the holding down of the lock or unlock button to roll windows down. It is evidently a malfunction as there is nothing down by the driver to cause it.

NoNoN NoneNone20160822

While driving my car on the van wyck expressway and the queensborough bridge in nyc, i noticed that the car steering started pulling and i momentarily lost control of the vehicle for 2-3 seconds. It was if the car started following the change in pavement or the grooves in the road. I was terrified to the point where i had to reduce my speed from 50mph to 25mph and i switched to the outer lanes. Years ago in my 20's i noticed this with my brothers g35, but since i was a new driver i just assumed that since it was a fast car, maybe i couldn't handle it. But as i am now in my 30's and have over 12 years of driving experience behind me, compared with driving chrysler 300's, altima's, jetta's, passenger vans for work, etc. I am beginning to think that this may be an infiniti flaw. It would be really great if someone could look into this. My car has low mileage and the dealer has provided me with the service record and show me the new tires.

NoNoN NoneNone20141118

Tl* the contact owns a 2013 infiniti m37. The contact stated that the passenger side air bag warning indicator illuminated continuously. The failure recurred on several occasions. The vehicle was taken to a dealer where it was diagnosed that the air bag had not been designed or installed properly. The vehicle was not repaired. The manufacturer was not notified of the issue. The failure mileage was 8,000.

NoNoN NoneNone20140304

While driving the car would not accelerate and the transmission was hesitating severely when pushing on the accelerator. Problem continued until the car had no power and the engine shutdown without any dashboard gauge warnings in the middle of traffic, during rush hour. I placed it in neutral prior to complete shutdown. Cut off ignition and restarted ignition and car started as normal. Tried to drive but after five minutes began to shut down again. Per the dealer defect has something to do with the fuel injection sensors. This could have been a catastrophic event. *tr

NoNoN NoneNone20130131

Shortly after purchasing my m37, i found it difficult to steer on the road. I started doing some investigation on the internet and found a concept called "tramlining" that other m infiniti owners were experiencing and which described what i was experiencing. I don't feel there is a certain speed that triggers the condition. You really have to hold on to the steering wheel to control the car. I took the car back to the infiniti dealer to have it checked out and explained the concept of "tramlining". The dealer said it was the road and how the m37's wheels tend to fall into the curves and a bunch of other blah, blah blah stuff. They found nothing wrong with the steering or the wheels. But i have driven other cars and have never had such a steering control problem. It can be quite scary at times, when the road is not totally smooth. I feel infiniti knows about this problem with the m, but don't want to do anything about it. *tr

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