2018 Volkswagen E-GOLFVolkswagen E-golf 2018

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 131628 [USA]: If the guide sleeves are incorrectly welded, in the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury.
    Volkswagen group of america, inc. (volkswagen) is recalling certain 2018 volkswagen e-golf and golf r vehicles, and audi a3 sedan and rs3 vehicles. The rear seat frame head restraint guide sleeves may be incorrectly welded to the seat frame.
    volkswagen and audi will notify their owners, and dealers will inspect the guide sleeves for incorrect welds, replacing the rear seat frame, as necessary, free of charge. The recall began december 28, 2018. Owners may contact volkswagen customer service at 1-800-893-5298 or audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 72h8 (vw) and 72h9(audi).
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2021326 [Canada]: Fabrics
    Issue: on certain models, the chrome layer could peel off of the trim located around the gear shift cover. If this happens, sharp edges can be created. Safety risk: exposed sharp edges can create the risk of a cut. Corrective actions: volkswagen will contact owners by mail and instruct you to take your vehicle to a dealer to replace the gear shift cover trim frame.

  • Recall 2018626 [Canada]: Structure
    On certain vehicles, the rear seat head restraint guides may not have been properly welded to the seat frame. In a crash, the rear seat head restraints may not remain in place, increasing the risk of injury to vehicle occupants. Correction: dealers will inspect the rear seat frame, and if the head restraint guide sleeve welds are found to be insufficient, it will be replaced.

  • Recall 2018191 [Canada]: Seats and restraints
    Certain vehicles may have been built with defective front seat head rest guide sleeves. This could result in the head rest(s) not locking properly which, in the event of a crash, could cause a head rest to come loose and increase the risk of injury to vehicle occupants. Correction: dealers will replace the head rest guide sleeves on both front seats.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • VWM1407 - FUEL SYSTEM, DIESEL: Carefree maintenance and vw care maintenance plans interim adblue refills -? Diesel engines model year 2015 and newer
  • VWM1406 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Volkswagen care maintenance plans claim coding (volkswagen care and volkswagen care plus)
  • VWM1404 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Volkswagen carefree maintenance program ? Vw e-golf model year 2015 and newer
  • VWM1403 - FUEL SYSTEM, DIESEL: Volkswagen carefree maintenance program ? Diesel engines model year 2015 and newer
  • VWM1402 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This communication contains important information and saga claim entry requirements for the volkswagen carefree maintenance program for all model year 2015 and newer vw models with gasoline engines.
  • V171905201285571 - UNKNOWN OR OTHER: Vw engine oil quality standards
  • 911404 - UNKNOWN OR OTHER: Infotainment worksheet (u.S. Only)
  • TT871402 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS: E-golf evacuating/filling refrigerant
  • V871808204903921 - UNKNOWN OR OTHER: Air conditioning, cleaning of the r1234yf refrigerant circuit (u.S. Only) updated to adjust flush machine filter pricing.
  • V171901201285570 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Vw engine oil quality standards
  • V171901201285569 - UNKNOWN OR OTHER: Vw engine oil quality standards
  • TT 87 19 02_3 - UNKNOWN OR OTHER: A/c compressor leak diagnosis
  • V691901201047916 - UNKNOWN OR OTHER: Airbag / pyrotechnic safety belt deployment inquiries, update to contact information due to retirement.
  • TT 91 24 01 - ELECTRICAL SYSTEM:SOFTWARE: Addressing cybersecurity or vehicle hack concerns
  • V9323082071535_2 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Instruction to determine the remaining battery capacity of the high-voltage battery,
  • V871810204370421 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Reporting procedure for a/c compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty gff labor operation number
  • V171901201285568 - ENGINE AND ENGINE COOLING: Vw engine oil quality standards
  • V9323082071535_1 - ELECTRICAL SYSTEM: Determination of hv-battery health, remaining capacity
  • DC_3GSunsetUPD - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: 3g sunset update
  • V171901201285567 - ENGINE (PWS): Vw engine oil quality standards
  • V171905201285566 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Vw engine oil quality standards
  • V871808204903919 - ENGINE AND ENGINE COOLING: Flushing an r1234yf a/c circuit using a flush machine
  • V271901201189425 - EQUIPMENT:ELECTRICAL: Battery testing and charging using midtronics vas6161 and or grx3000vas charger. Update tool terminology
  • V9323042071494_1 - ELECTRICAL SYSTEM: Service information regarding electrical consumption (range too low)
  • V0018092053065_4 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Safety related inquiry and reporting
  • TT 001601_6 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Helpline & parts dept. Contact information.
  • V171901201285565 - ENGINE AND ENGINE COOLING: Update to volkswagen engine oil standards
  • V271901201189424 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Battery testing and charging using midtronics vas6161 and or grx3000 vas charger
  • V271503201607612 - ELECTRICAL SYSTEM: Diagnostic assistance for excessive static current draw
  • V171901201285564 - ENGINE AND ENGINE COOLING: Volkswagen engine oil quality standards, update to attachments.
  • V4622022067177_2 - BRAKES (PWS): Brake repair or replacement instruction.
  • V371802203397511 - POWER TRAIN:AUTOMATIC TRANSMISSION: Automatic transmission fluid requirements
  • V3416022034406_6 - POWER TRAIN:MANUAL TRANSMISSION: Noise diagnostic for manual transmission vehicles.
  • V2719012011894_2 - ELECTRICAL SYSTEM: Battery testing and charging using midtronics vas6161 and or grx3000 vas charger
  • V171901201285563 - ENGINE AND ENGINE COOLING: Volkswagen engine oil standards, updated to include model year 2024.
  • V171806201781318 - ENGINE AND ENGINE COOLING: Engine oil consumption measurement instruction and work sheet.
  • V171803203720116 - ENGINE AND ENGINE COOLING: Correct engine oil level during perfect delivery inspection (pdi)
  • V011812201460319 - ELECTRICAL SYSTEM:SOFTWARE: Software version management (svm) instruction.
  • V011615201481517 - ENGINE AND ENGINE COOLING: Gasoline quality information in regards to gasoline engine performance.
  • V001713203384619 - FUEL SYSTEM, GASOLINE: Gasoline fuel additive
  • V0116132033805_8 - ENGINE AND ENGINE COOLING: Diagnostic aid for engine misfire.
  • V171901201285562 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Volkswagen engine oil quality standards, update to attachments.
  • V191701202254810 - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Introduce new engine coolant compatible with all models and all model years.
  • VWM1407 - FUEL SYSTEM, DIESEL: This communication contains important information and saga claim entry requirements for interim adblue refills under the carefree maintenance and vw care maintenance plans for model year 2015 and newer vw models with diesel engines.
  • VWM1406 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Volkswagen care maintenance plans claim coding
  • VWM1404 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This communication contains important information and saga claim entry requirements for the volkswagen carefree maintenance program for the model year 2015 and newer vw e-golf.
  • VWM1403 - FUEL SYSTEM, DIESEL: Volkswagen carefree maintenance program ? Diesel engines model year 2015 and newer
  • VWM1402 - ENGINE AND ENGINE COOLING: Volkswagen carefree maintenance program ? Gasoline engines model year 2015 and newer
  • TT 27 20 02_3 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Battery adaptation procedure when battery label is missing.
  • V171901201285560 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Engine oil quality standards, update to attachments.
  • V171901201285559 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Volkswagen engine oil quality standards
  • TT 57 21 01_5 - EQUIPMENT:ELECTRICAL: Kessy key adaptation.
  • SM 14-2023 - EQUIPMENT: This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
  • V4016012043146_2 - STRUCTURE: Strut or shock leak assessment.
  • VWP-23-01 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This document informs dealers on vwp-23-01
  • V691901201047915 - AIR BAGS: Vw contact when reporting a airbag or pyrotechnic safety belt deployment. Update to model year applicability.
  • V171901201285558 - ENGINE AND ENGINE COOLING: Engine oil quality standards updated to include the latest engine oil attachments (excludes routan & id.4).
  • V171901201285557 - ENGINE AND ENGINE COOLING: Engine oil quality standards updated to include the latest engine oil attachments (excludes routan & id.4).
  • TT 72 23 01 - SEATS: Driver seat, memory set procedure.
  • V941901201152119 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Update model year applicability to include 2023.
  • V271901201189422 - ELECTRICAL SYSTEM: Battery testing and charging using special tools vas6161 & grx3000vas charger. Updated to include additional model year applicability.
  • V171901201285556 - ENGINE AND ENGINE COOLING: Engine oil quality standards updated to include the latest engine oil attachments (excludes routan & id.4).
  • V9422022066761_2 - ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS: Park assist sensors providing false warnings. Updated to include additional model year applicability.
  • V4418012043620_6 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Required alignment submission form.
  • WLA-22-15 - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL: Acc calibration process
  • V871810204370417 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: A/c requirements, update to model year applicability.
  • V871808204903917 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Cleaning of r1234yf refrigerant circuit. Updated to include additional model year applicability and front bumper r & i clarification.
  • V171901201285555 - ENGINE AND ENGINE COOLING: Engine oil quality standards updated to include the latest engine oil attachments (excludes routan & id.4).
  • V0019042054866_6 - ELECTRICAL SYSTEM: Instruction for set-up of sd creator to obtain software updates. Bulletin updated to include additional certificate information.
  • V171901201285554 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Engine oil quality standards updated to include the latest engine oil ) excluding routan & id.4attachments. (excludes routan & id.4)
  • V9319022041691_5 - ELECTRICAL SYSTEM: Instruction referral for proper handling. Update to model year applicability and service instruction.
  • V0019042054866_5 - BACK OVER PREVENTION:SOFTWARE: Instruction for set-up of sd creator to obtain software updates. Bulletin updated to include additional model year applicability.
  • TT 27 20 02_2 - EQUIPMENT:ELECTRICAL: Battery adaptation when battery labels are missing. Update to model year applicability.
  • V0017062033708_8 - STRUCTURE: Update to required vehicle wash shampoo.
  • V171901201285553 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Engine oil quality standards updated to include the latest engine oil attachments. (excludes routan & id.4)
  • V3416022034406_5 - POWER TRAIN:MANUAL TRANSMISSION: Manual transmission noise diagnostic assistance
  • CT_batt_charger - ELECTRICAL SYSTEM: Minimum battery charger requirements during software updates
  • TT 87 19 02_2 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Additional instruction before replacing a/c compressor. Updated to include additional model and model year applicability.
  • V171901201285551 - ENGINE AND ENGINE COOLING: Engine oil quality standards updated to include the latest engine oil attachments. (excludes routan & id.4)
  • V171901201285550 - ENGINE AND ENGINE COOLING: Engine oil quality standards updated to include model year 2023 and the latest engine oil attachments. (excludes routan & id.4)
  • V171806201781317 - ENGINE AND ENGINE COOLING: Engine oil consumption measurement.
  • V461902201517331 - BRAKES (PWS): Brake rotor, vibration / pulsation. Addition of mandatory brake form and reference to volkswagen warranty policy and procedures manual.
  • V461901201024529 - UNKNOWN OR OTHER: Vibration / pulsation or noise when braking. Update to include model year and worksheet.
  • V271901201189420 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY: Battery testing and charging using vas6161 and or grx3000vas
  • V171901201285548 - UNKNOWN OR OTHER: Vw engine oil specifications. Update to model year applicability.
  • V171901201285547 - UNKNOWN OR OTHER: Vw engine oil specifications. Update to attachments.
  • V171803203720113 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Checking engine oil during pdi.
  • V011812201460318 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE: Software version management (svm) instruction. Update to require 70amp minimum battery charger during procedure.
  • V4622022067177_1 - BRAKES (PWS): Brake repair or replace worksheet.
  • V011615201481514 - FUEL SYSTEM, GASOLINE: Gasoline quality.
  • V8720022061094_7 - ENGINE AND ENGINE COOLING: Refrigerant leak diagnosis using nitrogen. Updated to include id.4
  • V8720022061094_5 - ENGINE AND ENGINE COOLING: Refrigerant leak diagnosis using nitrogen. Updated to include additional model and model year applicability.
  • V3718022033975_8 - POWER TRAIN: Auto trans fluid requirements.
  • V001713203384615 - ENGINE AND ENGINE COOLING: Recommended fuel additive to avoid engine misfires.
  • V0116132033805_6 - ENGINE AND ENGINE COOLING: Engine misfire diagnostic aid.
  • VOS1603 - ELECTRICAL SYSTEM:SOFTWARE: Release notes supplement.
  • VOS1602 - ELECTRICAL SYSTEM:SOFTWARE: Mandatory installation from web-server.
  • VOS1601 - ELECTRICAL SYSTEM:SOFTWARE: Mandatory installation from web-server.
  • Airbag - AIR BAGS: Airbag issues.
  • TT 13 20 01_2 - ENGINE (PWS): Engine oil pressure priming.
  • V871812200556627 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Cleaning of heating and ventilation system, updated to include additional model year applicability and cost of cleaning solution in warranty table.
  • V271901201189419 - ELECTRICAL SYSTEM: Battery testing and charging using recommended vw test equipment.
  • TT 27-10-02_4 - ELECTRICAL SYSTEM: Battery tester vas 6161 introduction.
  • V171901201285546 - ENGINE AND ENGINE COOLING: Update engine oil quality standard lists (attachments)
  • V942202_2066761 - ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING: Parking assist sensors providing false warnings.
  • V941901201152118 - EXTERIOR LIGHTING: Exterior lights, moisture accumulation. Update model year applicability to include 2022.
  • V171901201285545 - ENGINE AND ENGINE COOLING: Update engine oil quality standard lists (attachments)
  • V171806201781316 - ENGINE AND ENGINE COOLING: Engine oil consumption measurement. Update procedure and work sheet.
  • TT 57 21 01_4 - EQUIPMENT:ELECTRICAL: Mqb kessy adaptation tip. Updated to include taos.
  • V271503201607611 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Discharged battery, diagnosis for excessive current draw.
  • V1917012022548_9 - ENGINE AND ENGINE COOLING: Update model and model year applicability, introduce new coolant g12evo.
  • SM 18-2022 - EQUIPMENT:ELECTRICAL: This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
  • V171901201285544 - ENGINE (PWS): Update engine oil quality standard lists (attachments)
  • V461902201517330 - BRAKES (PWS): Brake rotor, vibration / pulsation instruction (u.S. Only)
  • V001901204059010 - EQUIPMENT: Water under transportation wrapping appears as paint defect. Update model year applicability.
  • EM_3GSunset - ELECTRICAL SYSTEM: 3g sunset update - e-mail
  • Dealer34J734L9 - EQUIPMENT: Replace the gear shift cover chrome trim frame.
  • DC_3G_SunsetVW - ELECTRICAL SYSTEM: 3g sunset update
  • CN_3G_SunsetVW - COMMUNICATION:MANUFACTURER TELEMATICS: Customer notification 3g-sunset
  • Circ_34J734L9 - EQUIPMENT: Replace the gear shift cover chrome trim frame.
  • Car-Net_MY17_19 - COMMUNICATION:MANUFACTURER TELEMATICS: Vw car-net - letter my 2017-2019
  • V871808204903915 - ELECTRICAL SYSTEM: Cleaning of r1234yf refrigerant circuit. Updated to include atlas front bumper r & i w/ labor operation number
  • V461901201024528 - BRAKES (PWS): Bake vibration, pulsation, noise when braking during pdi
  • V271901201189417 - ELECTRICAL SYSTEM: Battery testing using vw special tools, updated to include additional model year applicability and include i.D.4.
  • V171901201285542 - ENGINE AND ENGINE COOLING: Update engine oil quality standard lists (attachments)
  • TT 01 21 03 - EQUIPMENT:ELECTRICAL: Explanation of error message received from scan tool when erasing diagnostic trouble codes (dtcs) in control module -623- after repair.
  • V171901201285541 - ENGINE AND ENGINE COOLING: Update engine oil quality standard lists (attachments)
  • V8717152048900_6 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Heat or cooling output erratic. Update to hv deactivation labor operation number.
  • A002155201173212 - ELECTRICAL SYSTEM:SOFTWARE: This bulletin contains general instructions for software updates.
  • V691901201047914 - ELECTRICAL SYSTEM: Update to model year applicability.
  • SM 87-2021 - EQUIPMENT: This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
  • DC CarNet 1121 - COMMUNICATION: VEHICLE TO INFRASTRUCTURE: "dealer communication - follow-up 3g sunset for my2014-my2019 car-net equipped vehicles"
  • V171901201285540 - ENGINE (PWS): Update engine oil quality standard lists (attachments)
  • V0018092053065_3 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Additional safety related inquiry and reporting instruction.
  • SM 81-2021 - EQUIPMENT: This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
  • DC_ Car-net - EQUIPMENT:ELECTRICAL: This dealer memo is an informational memo regarding 3g sunset for my14-19 car-net equipped vehicles
  • V171901201285539 - ENGINE AND ENGINE COOLING: Update engine oil quality standard lists (attachments)
  • V8718082049039_1 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Cleaning of r1234yf refrigerant circuit. Updated to add "atlas only" to clamping washer required part in parts table.
  • TT 61 21 01 - ENGINE AND ENGINE COOLING: Republication of archived technical tip for water leak testing fixture.
  • SM 63-2021 - EQUIPMENT: This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
  • V871808204903912 - EQUIPMENT:ELECTRICAL: Cleaning of r1234yf refrigerant circuit. Updated to correct part number.
  • V0019042054866_4 - EQUIPMENT:ELECTRICAL: Sd creator instruction, updated to include model year 2022.
  • TT 96 14 05_16 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Immobilizer key adaptation test plan. Update to model applicability.
  • V871810204370416 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: A/c compressor replacement requirements, updated to include additional model year applicability.
  • V871808204903911 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Cleaning of r1234yf refrigerant circuit
  • V171901201285537 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Update engine oil quality standard lists (attachments)
  • V171901201285536 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Update engine oil quality standard lists (attachments)
  • V001807203693520 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Vehicle delivery by-pack instruction.
  • TT 87 14 02_6 - EQUIPMENT ADAPTIVE/MOBILITY: Include additional model year applicability to existing tec tip
  • V171803203720112 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Properly checking and reading engine oil level instruction
  • V011812201460317 - ELECTRICAL SYSTEM:SOFTWARE: Software version management (svm)
  • V0116132033805_5 - EQUIPMENT: Engine misfire diagnostic aid. Updated to include additional model and model year applicability.
  • V171806201781315 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Engine oil consumption measurement.
  • V001713203384614 - ENGINE (PWS): Fuel additive to help prevent sporadic misfire faults
  • TT 00 16 01_5 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Navigation for addressing incorrect part direction.
  • V011615201481513 - ENGINE (PWS): Vw approved gasoline fuel additive, update to include additional models and model year applicability.
  • V171901201285535 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Update engine oil quality standard lists (attachments)
  • TT 34 21 01 - POWER TRAIN:AUTOMATIC TRANSMISSION: Reverse gear function note.
  • V871808204903910 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : R1234yf a/c flush instruction, updated instruction step 27.
  • V871812200556626 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Removing musty odor from a/c system. Updated to include additional model and model year applicability.
  • V171901201285534 - ENGINE AND ENGINE COOLING: Update engine oil quality standard lists (attachments)
  • TT 57 21 02 - LATCHES/LOCKS/LINKAGES: Hood latch input required for adapting immobilizer test plan success.
  • ELSAallignVW - EQUIPMENT: Elsa2go campaign information is now 100% aligned with elsapro. This update to elsa2go ensures that both systems are displaying the same campaign information, including open/closed status, repair date as well as criterions at the same time w
  • SM 33-2021 - EQUIPMENT: This special notice is to inform dealers to return the parts listed and only order the successor parts going forward
  • SM 34-2021 - EQUIPMENT: This special notice is to inform dealers to return the parts listed and only order the successor parts going forward
  • V171901201285533 - ENGINE (PWS): Update engine oil quality standard lists (attachments)
  • TT 00 13 04_6 - EQUIPMENT: Parts ordering information
  • V8718082049039_9 - EQUIPMENT: A/c system flush instruction. Updated to include an additional flush machine.
  • TT 87 21 01 - EQUIPMENT: A/c cap leak diagnosis.
  • TT 96 14 05_15 - EQUIPMENT: Immobilizer key/key remote adaptation test plan, updated to include additional model and model year applicability.
  • TT 57 18 02_3 - ELECTRICAL SYSTEM: Key battery diagnosis, updated to include additional model year applicability.
  • SM 22-2021 - EQUIPMENT: This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
  • V941901201152117 - EXTERIOR LIGHTING: Exterior lighting moisture in lens updated to exclude led lighting.
  • V9319022041691_4 - ELECTRICAL SYSTEM: Update the title, repair information and model, model year applicability.
  • V3718022033975_7 - POWER TRAIN: Transmission fluid requirements updated to include additional model year applicability.
  • V011615201481512 - FUEL SYSTEM, GASOLINE: Vw approved gasoline fuel additive, update to include additional models and model year applicability.
  • V001713203384613 - ENGINE AND ENGINE COOLING: Update to top tier brochure purchasing url.
  • TT 57 21 01_3 - EQUIPMENT: Mqb kessy adaptation tip.
  • TT 27 21 01 - VISIBILITY:REARVIEW MIRRORS/DEVICES: Calibration mirror(s) information for special tool vas 6430
  • SM 11-2021 - EQUIPMENT: This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
  • V171901201285532 - ENGINE AND ENGINE COOLING: Updated to include update recommended engine oil attachments.
  • V011812201460316 - ELECTRICAL SYSTEM: Software version management (svm) instruction updated to include model year 2021
  • V871810204370415 - SERVICE BRAKES, AIR:SUPPLY:COMPRESSOR: A/c requirements, update to title.
  • TT 97 14 02 - BACK OVER PREVENTION:SOFTWARE: Data link diagnostics and tips
  • V1719012012855_3 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Updated to include an additional model year applicability.
  • TT 57 21 01 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mqb kessy adaptation tip
  • V271901201189416 - ELECTRICAL SYSTEM: Battery testing. Updated to include additional model and model year applicability.
  • V5515032021354_7 - STRUCTURE: Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match exterior paint finish.
  • TT 57 10 15 - EQUIPMENT ADAPTIVE/MOBILITY: Updated key ordering protocol
  • TT 27 20 02_1 - EQUIPMENT:OTHER:LABELS: Battery id for testing
  • SM C-2020 - EQUIPMENT: This special notice is to inform dealers to return the part numbers listed (state of california only).
  • V0019042054866_2 - ELECTRICAL SYSTEM:SOFTWARE: Instruction on how to create s/d cards used to update programming on various control modules.
  • V8720022061094_2 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS: Using nitrogen to assist in finding a/c refrigerant leaks.
  • V171806201781314 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Oil consumption test updated to include additional models and model year applicability.
  • V8720022061094-1 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Using nitrogen to assist in finding a/c refrigerant leaks.
  • V171803_2037201 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Engine oil level checking, updated to include model year 2021
  • TT 00 16 02-4 - ENGINE (PWS): Mandatory fastener.
  • TT 45 09 05-6 - BRAKES (PWS): Antilock brake function test direction.
  • V0017062033708-6 - STRUCTURE: Updated to include additional models and model year applicability.
  • V0017062033708-5 - STRUCTURE:BODY: Updated to include additional models and model year applicability.
  • TT 45 09 05 - EQUIPMENT: Antilock brake function test direction.
  • V871811204389310 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: New machine version added to table.
  • TT 91 18 06 - EQUIPMENT: Apple car play function.
  • TT 97 20 01 SS1 - ELECTRICAL SYSTEM: Voltage drop testing. Updated for picture clarity.
  • V941901201152115 - EQUIPMENT:ELECTRICAL: Updated to include additional models and model year applicability.
  • TT 97 20 01 - EQUIPMENT:ELECTRICAL: Voltage drop testing.
  • Dealercomm200310 - EQUIPMENT: Volkswagen after sales weekly communication - march 10, 2020
  • eGolfrepairauth - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Authorization for e-golf repairs
  • TT 01-19-10 - ENGINE (PWS): Additional test plans to clear memory after update programming in ecm.
  • V011812_2014603 - ELECTRICAL SYSTEM: Update vehicle metadata to include pull ahead models. Also includes r32 2002-2007 and 2002-2006 jetta wagon.
  • V911701_2035473 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Infotainment worksheet.
  • V001904_2054866 - ELECTRICAL SYSTEM: Sd set-up to obtain software updates.
  • TT 87 19 02 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Air conditioning compressor leak diagnosis.
  • TT 00 19 01 - ELECTRICAL SYSTEM: Vehicle fuse location assistance.
  • 171901_2012855 - EQUIPMENT:ELECTRICAL: Remote key battery replacement
  • TT911706 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Antennae diagnosis
  • TT571802 - EQUIPMENT: Remote key battery replacement.
  • V871808_20490393 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: To update special part number in repair step 26.
  • DCcampreminder - EQUIPMENT: Campaign reminder communication. Also includes: 1998-2004 beetle, 2003-2004 beetle convertible, 2019 beetle convertible, 1994-2004 eurovan, 1994-2004 golf, 1994-2004 jetta, 2001-2004 jetta wagon, 2018-2019 tiguan lwb, 1994-2004 passat, 1994
  • V931902_2041691 - EQUIPMENT: Update model year applicability.
  • SM 33-2019 - EQUIPMENT: The part number listed in the document is to be returned if it meets the criteria provided.
  • V271901-2011894 - ELECTRICAL SYSTEM: Battery testing and charging instruction. Updated to include model year 2019 applicability.
  • Gasoline Engine - ENGINE AND ENGINE COOLING: Gasoline engine misfire diagnosis document
  • Workshop Equipme - EQUIPMENT: E-golf minimum required tools for pa-de dealers at-415
  • VHW-17-11 - EQUIPMENT: Vas 6154 replacement part setup guide
  • V931901-2051304 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES: High voltage battery - charging cable cannot be locked or unlocked. Updated to include model year 2019 applicability.
  • Workshop Equipme - EQUIPMENT ADAPTIVE/MOBILITY: E-golf minimum required tools for pa-de dealers at-415
  • V931901-2051304 - EQUIPMENT ADAPTIVE/MOBILITY: High voltage battery - charging cable cannot be locked or unlocked. Updated to include model year 2019 applicability.
  • SM 44-2017 EN - EQUIPMENT: This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.
  • V931808_2051304 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Update cloth tape quantity to assist with warranty claiming.
  • A971861 2013504- - ELECTRICAL SYSTEM: This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
  • Elsa 6-29-15 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This document contains the vw elsa newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
  • Elsa 6-22-15 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This document contains the vw elsa newsletter that contains a general overview of wiring diagrams updates, elsapro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech
  • 1-2017 Update - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This communication is to update our profi dealers of the current status of the latest inbound and outbound profi requests.
  • MY 2018 VW e-Gol - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: New
  • 2018 e-Golf Serv - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: New document
  • V001708 2038059 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Update technical publication to include model year 2018 atlas
  • VWM-14-06 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Maintenance information (volkswagen care maintenance plans claim coding (volkswagen care and volkswagen care plus)): this document informs of the method of submitting saga coding for volkswagen care maintenance plan claims. It also displ
  • V001706_2033708 - EQUIPMENT: Update tb to include model year 2016 & 2017 applicability
Known Recall Investigations
  • Pedestrian alert sounds investigation as of 20230127

    Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072.Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.The petitioner asserts that hybrid and electric vehicles to which the standard does not apply should be found to contain a safety defect. In support of the petition, the petitioner includes findings contained in a bill introduced in the house of representatives in 2009, the pedestrian safety enhancement act of 2009, h.R. 734, 111th cong. (2009). A related bill, the pedestrian safety enhancement act of 2010, became law in january 2011 (pub. L. 111-373). The petitioner requests that nhtsa require all electric and hybrid vehicles comply with fmvss 141, regardless of production date.The defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition.The associated product list is not exhaustive and may contain vehicles that are equipped with pedestrian alert sounds.

Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN 2 InjuredNone20200226

The chrome trim piece around the shifter of my 2018 vw egolf is very sharp. It originally cut my daughter but we couldn't figure out what in the car had done so. Then it happened to me as i was reaching for my phone in the "cubby" next to the trim.

NoNoN 2 InjuredNone20200225

The chrome trim piece around the shifter of my 2018 vw egolf is very sharp. It originally cut my daughter but we couldn't figure out what in the car had done so. Then it happened to me as i was reaching for my phone in the "cubby" next to the trim.

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