2021 Mazda Cx-9 4wdMazda Cx-9 4wd 2021

Vehicle Details: Recalls, Fuel Economy, Emissions, Safety Ratings, Consumer Complaints, Decoded VIN Details, Service Bulletins

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Below you will find all available information on the 2021 Mazda CX-9 SUV FWD.
The vehicle is described as a 4-Wheel Drive Small Sport Utility Vehicle 4WD Large utility (ANSI D16.1 Utility Vehicle Categories and "Full Size" and "Large").

The overall safety rating for this vehicle is: 5

ManufacturerKnown WMI(s)Fuel Type
MazdaRegular
City MPGHighway MPGCO2 emissions
20 MPG26 MPG391 g/mile
2021 Mazda Cx-9 4wd
2021 Mazda Cx-9 4wd
Mazda VIN Decoder

Use the box here to look up VINs from Mazda as well as other manufacturers

#

Sub-models: - Cx‑9 -

Frequently Asked Questions
  • What is the MPG of a 2021 Mazda Cx-9 4wd?
     - The 2021 Mazda Cx-9 4wd has an EPA estimated city efficiency of 20 MPG and an estimated highway efficiency of 26 MPG.
  • What is the safety rating of the 2021 Mazda Cx-9 4wd?
     - The overall safety rating of the 2021 Mazda Cx-9 4wd is 5 stars.
  • What is the fuse box diagram for the 2021 Mazda Cx-9 4wd?
     - Fuse box diagrams for the 2021 Mazda Cx-9 4wd can be found here
  • What is the annual fuel cost for the 2021 Mazda Cx-9 4wd?
     - EPA estimated annual fuel cost for the 2021 Mazda Cx-9 4wd is $2350.
  • Where is the 2021 Mazda Cx-9 4wd produced?
     - The 2021 Mazda Cx-9 4wd is produced in Hiroshima, Japan.
  • Are there recalls for the 2021 Mazda Cx-9 4wd?
     - There are 2 recall(s) for the 2021 Mazda Cx-9 4wd, additional information is below.
  • Does the 2021 Mazda Cx-9 4wd work with Apple Carplay?
     - The Cx-9 4wd does support Apple Carplay.
  • Does the 2021 Mazda Cx-9 4wd work with Android Auto?
     - The Cx-9 4wd does have Android Auto support.
  • What is the GVWR of a 2021 Mazda Cx-9 4wd?
     - The 2021 Mazda Cx-9 4wd has a GVWR of Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg) lbs.
  • How much horsepower does the 2021 Mazda Cx-9 4wd have?
     - The 2021 Mazda Cx-9 4wd has 227 horsepower.
  • How much does the 2021 Mazda Cx-9 4wd weigh?
     - The 2021 Mazda Cx-9 4wd is listed to weigh 4388 lbs.
Available Engine & Drive Classes
  • 2.5L 4 cylinder 6-speed automatic with select shift
Safety details for the 2021 Mazda CX-9 SUV FWD

The overall safety rating for this vehicle is: 5

Front Crash Rating Front Drivers Side Front Passenger Side
444
Side Crash Rating Side Drivers Side Side Passenger Side
555
Side Pole Crash Rating Rollover Rating Rollover Possibility
540.151
Safety details for the 2021 Mazda CX-9 SUV AWD

The overall safety rating for this vehicle is: 5

Front Crash Rating Front Drivers Side Front Passenger Side
444
Side Crash Rating Side Drivers Side Side Passenger Side
555
Side Pole Crash Rating Rollover Rating Rollover Possibility
540.159
NHTSA Mandated Recalls

  • Recall 206349 [USA]: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.

  • Recall 2021591 [Canada]: Seats and restraints

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Recalls are also available on the Complaints page
NHTSA Submitted Mechanical & Emissions Details

  • Automatic (S6) 4-Wheel Drive Cx-9 4wd

    Description Data
    Engine cylinders4
    Engine displacement in liters2.5
    Engine descriptor; see fueleconomy.gov detailsSIDI
    TransmissionAutomatic (S6)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-2000
    Description Data
    Annual petroleum consumption in barrels for fuel type 112.9352
    City mpg for fuel type 1,20
    Unrounded city mpg for fuel type 1,20.3145
    Tailpipe co2 in grams/mile for fuel type 1391
    Combined mpg for fuel type 1,23
    Unrounded combined mpg for fuel type 1,22.5837
    Engine cylinders4
    Engine displacement in liters2.5
    Drive axle type4-Wheel Drive
    EPA model type index902
    Engine descriptor; see fueleconomy.gov detailsSIDI
    EPA fuel economy score (-1 = not available)5
    Annual fuel cost for fuel type 1 ($)2350
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Regular
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Regular Gasoline
    EPA ghg score (-1 = not available)5
    Highway mpg for fuel type 1,26
    Unrounded highway mpg for fuel type 1,26.1543
    Vehicle record id43135
    Model name (carline)Cx-9 4wd
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    TransmissionAutomatic (S6)
    Unadjusted city mpg for fuel type 125.703
    Unadjusted highway mpg for fuel type 136.9397
    EPA vehicle size classSmall Sport Utility Vehicle 4WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-2000
    If t, this vehicle is turbochargedT
    3-character manufacturer codeTKX
    Date the vehicle record was created (iso 8601 format)Thu Sep 10 00:00:00 EDT 2020
    Date the vehicle record was last modified (iso 8601 format)Fri Jun 11 00:00:00 EDT 2021
    Vehicle has start-stop technology (y, n, or blank for older vehicles)N
EPA Test Results

  • MAZDA: CX-9 2WD, CX-9 4WD - Test: MTKXT02.5EGA

    Description Data
    Displacement (L)2.5
    Curb Weight (lbs.)4388
    Gross Vehicle Weight Rating (lbs.)5822
    Equivalent Test Weight (lbs.)4750
    Test Drive Description2-Wheel Drive, Front
    Transmission Type DescriptionAutomatic
Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SA-022-24 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • SA-017-24a - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following: 1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative. Engine start / st
  • 09-001-24c - UNKNOWN OR OTHER: Some customers may experience a a??Telematics malfunctiona?? Message in the instrument cluster with dtc U3000:04-tcu (telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
  • 07-003-24 - ELECTRICAL SYSTEM: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 a?F (10 a?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in
  • 09-022-24 - ELECTRICAL SYSTEM: Some customers may complain that the power liftgate (plg) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentiona
  • SA-017-24 - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following: 1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative. Engine start / st
  • SA-016-24 - SERVICE BRAKES, HYDRAULIC: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • PF-24-03 - POWER TRAIN: Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the global electronic parts catalog (gepc). To provide support in such cases, a temporary lookup guide has been develop
  • 09-014-24 - STRUCTURE:BODY: When encountering a vehicle with paint damage, refer to the "mazda paint warranty guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • 09-001-24b - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may experience a a??Telematics malfunctiona?? Message in the instrument cluster with dtc U3000:04-tcu (telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
  • SA-009-24a - ENGINE AND ENGINE COOLING: Frequently asked questions (faq): general questions, reception level inspection, setup and getting started, dealer processes, registration / enrollment, tcu activation, wi-fi general information, conditions for remote engine start will not
  • SA-009-24 - ENGINE AND ENGINE COOLING: Frequently asked questions (faq): general questions, reception level inspection, setup and getting started, dealer processes, registration / enrollment, tcu activation, wi-fi general information, conditions for remote engine start will not
  • SA-011-24 - STEERING: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
  • SA-006-24 - ELECTRICAL SYSTEM: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
  • 09-006-24 - STRUCTURE:BODY:HATCHBACK/LIFTGATE: Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (plg). The noise may be caused by the following: creaking noise: dust and dirt accumulates on the sealing portion of the plg drive unit, reducing se
  • 09-001-24a - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may experience a a??Telematics malfunctiona?? Message in the instrument cluster with dtc U3000:04-tcu (telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
  • 06-001-24 - STEERING: Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, th
  • 09-001-23a - ELECTRICAL SYSTEM: Some vehicles may exhibit an a??In vehicle network malfunctiona?? Message appearing in the instrument cluster with dtc U3000:04-tcu (telematics communication unit internal malfunction) stored after the connected service contract has been di
  • SA-081-23 - ENGINE AND ENGINE COOLING: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This service alert is to inform you about the water pump sealing mechanism and the criteria if r
  • SA-025-23a - ELECTRICAL SYSTEM: When the telematics control unit (tcu) replacement is necessary due to a failure, use mdars to activate the new tcu after replacement. Use the information in this service alert to initialize the new tcu until the procedure on mgss is update
  • SA-021-23b - ELECTRICAL SYSTEM: Qi wireless charger symptom troubleshooting
  • SA-015-23e - ELECTRICAL SYSTEM: Frequently asked questions (faq): general questions reception level inspection setup and getting started dealer processes registration / enrollment tcu activation wi-fi general informatio conditions for remote engine start will not
  • 09-023-23b - ELECTRICAL SYSTEM: Some customers may experience the following symptoms of the wireless charger (qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless charger (qi). - it does not start charging. - soon after sta
  • 06-004-23b - STEERING: Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the
  • SA-027-23c - ELECTRICAL SYSTEM: In-vehicle network malfunction error message and master warning light on with dtc U3000:04 (telematics communication unit internal malfunction) stored.
  • 09-039-23 - ELECTRICAL SYSTEM: Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tu
  • 09-007-23c - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  • 01-007-23a - ELECTRICAL SYSTEM: The mazda dca-8000 is required for all warranty battery testing. If the mazda dca-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • SA-032-23a - ENGINE AND ENGINE COOLING: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • 02-003-23 - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • SA-009-23i - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following: 1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative. Engine start / stop
  • SA-042-23a - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may complain about the active driving display not displaying turn by turn (tbt) travel direction or navigation information.
  • SA-039-23a - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-003-23a - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur
  • PF-23-09 - EQUIPMENT: Mnao has recently found an increase in non-returned cores within the united radio (ur) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return the exchanged part. Failure to return the exchanged part wil
  • 09-023-23a - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may experience the following symptoms of the wireless charger (qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless charger (qi). - it does not start charging. - soon after sta
  • 06-004-23a - STEERING: Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the
  • SA-050-23 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may complain about scratches on the instrument cluster lens.
  • SA-021-23b - ELECTRICAL SYSTEM: Qi wireless charger symptom troubleshooting
  • SA-021-23a - ELECTRICAL SYSTEM: Qi wireless charger symptom troubleshooting
  • SA-009-23h - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following: 1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative. Engine start / stop
  • SA-009-23g - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following: 1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative. Engine start / stop
  • SA-039-23 - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-027-23b - ELECTRICAL SYSTEM: Some customers may experience the following: in-vehicle network malfunction error message, master warning light on, connected vehicle reception icon shows "x".
  • SA-042-23 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may complain about the active driving display not displaying turn by turn (tbt) travel direction or navigation information.
  • SA-009-23F - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following: 1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative. Engine start /
  • 06-004-23 - STEERING: Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the
  • SA-036-23 - STRUCTURE: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surf
  • SA-035-23 - ENGINE AND ENGINE COOLING: Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
  • SA-027-23a - ELECTRICAL SYSTEM: In-vehicle network malfunction and master warning light on. Dtc U3000:04 stored (does not apply to 09-001/23)
  • SA-015-23d - ENGINE AND ENGINE COOLING: Connected services, frequently asked questions (faq)
  • SA-009-23e - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following: 1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative. Engine start /
  • SA-008-23a - TIRES: Some vehicles may exhibit a steering shimmy or body vibration during the pdi test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be
  • 09-007-23b - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  • SA-032-23 - ENGINE AND ENGINE COOLING: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • SA-031-23 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • SA-015-23c - ENGINE AND ENGINE COOLING: Frequently asked questions (faq)
  • SA-009-23d - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following:1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative. Engine start / stop,
  • SA-005-23a - ELECTRICAL SYSTEM: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
  • 16-003-23 - ELECTRICAL SYSTEM: Some customers may complain that mazda connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initialization process with the cmu failing at startup due to a d
  • 09-023-23 - ELECTRICAL SYSTEM: Some customers may experience the following symptoms of the wireless charger (qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless charger (qi). It does not start charging. Soon after starting,
  • 05-002-23 - POWER TRAIN: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738).
  • 01-007-23 - ELECTRICAL SYSTEM: The mazda dca-8000 is required for all warranty battery testing. If the mazda dca-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • SA-022-23 - ELECTRICAL SYSTEM: Some customers may complain about an intermittent beep sound (popping sound) every 1-2 minutes while driving. This may be cause by a software error in the navigation sd card.
  • SA-025-23 - ELECTRICAL SYSTEM: When the telematics control unit (tcu) replacement is necessary due to a failure, use mdars to activate the new tcu after replacement. Use the information in this service alert to initialize the new tcu until the procedure on mgss is update
  • SA-027-23 - ELECTRICAL SYSTEM: In-vehicle network malfunction error message. Dtc U3000:04 (telematics communication unit internal malfunction) stored. Note: the vehicle does not apply to 09-001/23 because csp04 is not "open".
  • SA-021-23 - ELECTRICAL SYSTEM: Qi wireless charger symptom troubleshooting
  • SA-015-23b - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Mazda connected services - frequently asked questions (fqa)
  • SA-009-23c - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following:1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative.Engine start / stop,d
  • 09-013-23a - ELECTRICAL SYSTEM: Some customers may experience electrical devices that cannot be charged through the rear console or the trunk side trim usb power outlet. This may be caused by an excessive external force applied to the usb power outlet. To eliminate this c
  • 09-007-23a - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  • 06-001-23a - STEERING: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
  • SA-012-23 - VISIBILITY: Some customers may report an odor or water in the hvac system and upon inspection, the cabin air filter may be found to be wet.
  • SA-009-23b - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following: 1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative. Engine start / st
  • SA-015-23 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Mazda connect services - frequently asked questions (faq)
  • SA-016-23 - EQUIPMENT:ELECTRICAL: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method. B. Auxiliary key code cut method
  • 16-003-23 - ELECTRICAL SYSTEM: Some customers may complain that mazda connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initialization process with the cmu failing at startup due to a d
  • SA-009-23a - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following: 1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative. Engine start / stop
  • 09-007-23 - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec
  • 09-008-23 - ELECTRICAL SYSTEM: Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ve
  • SA-009-23 - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following: infotainment center display does not provide the authorization code during the mymazda app connected vehicle enrollment. Remote function(s) inoperative. Engine start / stop, door lock
  • SA-008-23 - STEERING: Some vehicles may exhibit a steering shimmy or body vibration during the pdi test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be
  • SA-007-23 - POWER TRAIN: The rear differential case could develop a crack in the case. Note: this could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing (1) in the coupling (2) is seized
  • 07-002-23 - ELECTRICAL SYSTEM: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 a?F (10a?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by ina
  • 09-016-23 - ELECTRICAL SYSTEM: Speedometer replacement procedure
  • 09-013-23 - ELECTRICAL SYSTEM: Some customers may experience electrical devices that cannot be charged through the rear console or the trunk side trim usb power outlet. This may be caused by an excessive external force applied to the usb power outlet. To eliminate this c
  • 16-002-23 - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 7000c0a-na03_11048 or later).
  • 09-006-23 - STRUCTURE: When encountering a vehicle with paint damage, refer to the "mazda paint warranty guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • 09-001-23 - ELECTRICAL SYSTEM: Some vehicles may exhibit dtc U3000:04 (telematics communication unit internal malfunction) stored after the connected service contract has been discontinued (only vehicles in which the customer opted out of cv services are affected - csp04
  • 01-003-23 - ENGINE AND ENGINE COOLING: Some vehicles may have a "low engine oil level" warning message and an engine oil level warning light on in the instrument cluster with dtc P250F:00 stored in memory, and the oil level has actually decreased to near low. - dtc P250F:00 - e
  • SA-007/23 - POWER TRAIN: The rear differential case could develop a crack in the case note: this could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing in the coupling is seized and cau
  • SA-006/23 - ELECTRICAL SYSTEM: Some customers may complain about the infotainment system and/or the mymazda app showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: - incorrect calendar entry (month/day/year) after a batter
  • SA-005/22 - ELECTRICAL SYSTEM: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
  • SA-003/23 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • RF-23-01 - ENGINE AND ENGINE COOLING: When servicing skyactiv engine vehicles requiring to replace the oil galley plug and crush washer, order the required part numbers below. These parts are not listed in gepc and were previously listed as "non-serviceable" in the cylinder blo
  • 04-005-22 - SERVICE BRAKES, HYDRAULIC: Front brake noise symptom 1: some vehicles may exhibit a click noise when first moving forward or reverse from a stop or when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the b
  • SA-078-22 - SERVICE BRAKES, HYDRAULIC: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • SA-045-22a - VISIBILITY:GLASS, SIDE/REAR: The purpose of this service alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when
  • SA-019-22c - ELECTRICAL SYSTEM: Mazda connected services frequently asked questions (faq)
  • SA-017-22d - ELECTRICAL SYSTEM: Some customers may complain about any of the following: * infotainment center display does not provide the authorization code during the mymazda app connected vehicle enrollment. * remote function(s) inoperative. - engine start / stop
  • SA-016-22a - EQUIPMENT: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method
  • SA-004-22g - ELECTRICAL SYSTEM: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
  • MT-004-22 - ENGINE AND ENGINE COOLING: Some vehicles may experience the check engine light on with dtc P0171 (fuel trim too lean) and possibly dtcs p030x (misfire). Vehicles having this concern should use the following inspection/repair procedure.
  • SA-075-22 - ELECTRICAL SYSTEM: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • SA-074-22 - ELECTRICAL SYSTEM: Some customers may complain the hvac system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. To correct this issue, the ambient
  • SA-064-22a - ELECTRICAL SYSTEM: Some customers may comlpain about an intermittent beep sound (popping sound) every 1 ~ 2 minutes while driving. This may be cause by a software error in the navigation sd card.
  • 16-004-22a - ELECTRICAL SYSTEM: Some customers may complain that mazda connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initialization process with the cmu failing at startup due to a d
  • 09-018-22b - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 74.00.324 or later). The system performance has been improved as follows: ver. 74.00.324 fixes these software errors (b
  • 01-011-22a - ENGINE AND ENGINE COOLING: Some vehicles may have a "low engine oil level" warning message and a check engine light illuminated in the instrument cluster with dtc P250F:00 stored in memory, and the oil level has actually decreased to near low. - dtc P250F:00 - engin
  • 02-004-22a - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • 07-003-22a - EQUIPMENT: Some customers may complain about poor a/c performance due to low refrigerant. This may be caused by one of two things. Cause 1: [for 2016-2022 cx-9 with vins lower than jm3tc******617612 (produced before april 7, 2022)] the condenser is c
  • 01-011-22 - ENGINE AND ENGINE COOLING: Some vehicles may have a "ow engine oil level" warning message and a check engine light illuminated in the instrument cluster with dtc P250F:00 stored in memory, and the oil level has actually decreased to near low. * dtc P250F:00 - engine
  • SA-068-22 - POWER TRAIN: The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". Only use "atf-fz" to fill or top off the fluid level. Atf-fz is specially designed for use in the skyactiv-drive series at. It is a low viscosity formula
  • SA-067-22 - ELECTRICAL SYSTEM: Some customers may complain about the following message displayed in the multi-information display: in the following cases, the mrcc with stop & go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: * t
  • SA-066-22 - ELECTRICAL SYSTEM: Some vehicles may have one of the following dtcs stored in memory along with a system status notice on the multi-information display or display a system status notice with no dtc: * C1001:92 - forward sensing camera (fsc) poor field of vie
  • SA-064-22 - ELECTRICAL SYSTEM: Some customers may comlpain about an intermittent beep sound (popping sound) every 1 ~ 2 minutes while driving. This may be cause by a software error in the navigation sd card.
  • SA-019-22b - EQUIPMENT: Mazda connected services frequently asked questions (faqs)
  • SA-017-22c - ELECTRICAL SYSTEM: Some customers may complain about any of the following: * infotainment center display does not provide the authorization code during the mymazda app connected vehicle enrollment. * remote function(s) inoperative. - engine start / stop
  • SA-008-22a - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-004-22f - ELECTRICAL SYSTEM: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
  • 09-032-22a - ELECTRICAL SYSTEM: Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ve
  • 09-030-22a - ELECTRICAL SYSTEM: Some vehicles may experience the mymazda app not communicating to the vehicle properly which may result in the condition monitor information is not refreshed or remote door lock/unlock not functioning. This is caused by a failure in communi
  • 09-020-22a - ELECTRICAL SYSTEM: Some vehicles may exhibit a warning message displayed in the center display a few seconds after the brake system warning light in the instrument cluster has flashed for a moment at the time of departure or stop of the vehicle. This is caus
  • SA-004-22e - ELECTRICAL SYSTEM: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
  • SA-004-22d - ELECTRICAL SYSTEM: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
  • SA-017-22b - ELECTRICAL SYSTEM: Some customers may complain about any of the following: - infotainment center display does not provide the authorization code during the mymazda app connected vehicle enrollment. - remote function(s) inoperative. - engine start / stop
  • 16-004-22 - ELECTRICAL SYSTEM: Some customers may complain that mazda connect does not start or that it takes a long time to restart after starting the vehicle. This is caused by the initialization process with the cmu failing at startup due to a defective circuit board
  • 09-032-22 - ELECTRICAL SYSTEM: Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ve
  • 09-030-22 - ELECTRICAL SYSTEM: Some vehicles may experience the mymazda app not communicating to the vehicle properly which may result in the condition monitor information is not refreshed or remote door lock/unlock not functioning. This is caused by a failure in communi
  • 07-003-22 - EQUIPMENT: Some customers may complain about poor a/c performance due to low refrigerant. This may be caused by the low-temperature side outlet pipe leading to the evaporator of the air conditioner condenser deteriorating because the structure around
  • SA-050-22 - LATCHES/LOCKS/LINKAGES: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (plg) not opening automatically. If you confirm that the customer's concern is that the l
  • 09-024-22 - ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.
  • 16-002-22 - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 7000c0a-na03_11040 or later).
  • SA-045-22 - EQUIPMENT: The purpose of this service alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when
  • 09-020-22 - ELECTRICAL SYSTEM: Some vehicles may exhibit a warning message displayed in the center display a few seconds after the brake system warning light in the instrument cluster has flashed for a moment at the time of departure or stop of the vehicle. This is caus
  • 01-006-22 - ELECTRICAL SYSTEM: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st
  • SA-039-22 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may complain about scratches on the instrument cluster lens.
  • SA-038-22 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE: Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration.
  • SA-004-22c - ELECTRICAL SYSTEM: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
  • 16-002-22 - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 7000c0a-na03_11026 or later).
  • 02-004-22 - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • SA-034-22 - ELECTRICAL SYSTEM: When the telematics control unit (tcu) replacement is necessary due to a failure, use mdars to activate the new tcu after replacement. Use the information in this service alert to initialize the new tcu until the procedure on mgss is update
  • SA-033-22 - WHEELS: Some vehicles may exhibit a steering shimmy or body vibration during the pdi test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be
  • SA-031-22 - WHEELS: Some customers may complain that the tire sidewalls are distorted or "damaged".
  • SA-030-22 - TRAILER HITCHES: Some vehicles may store dtc B1495:87 (lin communication error) and cannot be cleared after accessory trailer hitch is installed. This may be caused by liftgate foot sensor deactivation procedure not completed during trailer hitch installati
  • SA-028-22 - EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE: Qi wireless charger symptom troubleshooting
  • SA-019-22a - UNKNOWN OR OTHER: Mazda connected services frequently asked questions (faqs)
  • SA-017-22a - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Some customers may complain about any of the following: *infotainment center display does not provide the authorization code during the mymazda app connected vehicle enrollment. **remote function(s) inoperative. **engine start / stop **
  • SA-004-22b - ELECTRICAL SYSTEM:SOFTWARE: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
  • 09-012-22 - EQUIPMENT: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spe
  • 02-003-22 - STEERING: Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.
  • SA-026-22 - EQUIPMENT: Apple carplay / android auto frequently asked questions (faqs)
  • SA-019-22 - ELECTRICAL SYSTEM: Mazda connected services frequently asked questions (faq).
  • SA-018-22 - ENGINE AND ENGINE COOLING: The wsm shows 3 possible crankshaft sprocket and timing chain combinations (type a, b and c), but some vehicles have been produced with a combination of type a timing chain with 2 yellow-colored links with a type b crankshaft sprocket.
  • SA-017-22 - ELECTRICAL SYSTEM: Some customers may complain about any of the following: infotainment center display does not provide the authorization code during the mymazda app connected vehicle enrollment. *remote function(s) inoperative. *engine start / stop **doo
  • SA-016-22 - EQUIPMENT: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method
  • SA-004-22a - ELECTRICAL SYSTEM: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
  • 09-009/22 - EQUIPMENT: Some customer may experience the wireless charger does not start charging or stops charging immediately although the mobile device is in the chargeable area. This is caused by the logic for detecting foreign matter being too sensitive.
  • 07-001/22 - ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS: Some vehicles may exhibit an unusual noise in the front a/c unit when the recirculate switch is operated. This is caused by a damaged gear in the air intake actuator. Dust and sand adhered to the grease at the air intake link may disturb th
  • 04-001/22 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 cx-9 2018-2022 cx-5 (click noise): 1. When first moving forward or reverse from a stop or 2. When first applying the brakes w
  • 01-003/22 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The mazda dca-8000 is required for all warranty battery testing. If the mazda dca-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • 01-002/22 - FUEL SYSTEM, GASOLINE: Some vehicles may exhibit a fuel odor at the left / rear area of the vehicle while the engine is idling that usually occurs when the fuel tank is warmed up in hot weather and/or after long distance driving. Depending on wind direction and/o
  • SA-014-22 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Accessory instructions can be found on onemazda under dealer resources - parts & accessories.
  • SA-006-22a - EQUIPMENT:MECHANICAL: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr
  • SA-009-22 - POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT: The new awd rear differential does not come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. Note: the breather threads have a sealant and lock
  • SA-008-22 - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-007-22a - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Some vehicles equipped with siriusxm travel link and a navigation sd card added by dealer/customer may experience a siriusxm travel link error when selecting parking information.
  • SA-007-22 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Some customers may experience a siriusxm travel link error when selecting parking information.
  • SA-006-22 - POWER TRAIN: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr
  • SA-004-22 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
  • 00-001-22 - POWER TRAIN: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
  • MT-001-22 - UNKNOWN OR OTHER: Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.G.: steering wheel, door panels, shifter...Etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle
  • SA-025-21a - EQUIPMENT: Mdars vs ids service information: the 2021 cx-5 and cx-9 will be the first 6.5 generation vehicles to be equipped with connected vehicle services and some functions will be limited at launch. This service information provides a timeline of
  • SA-013-21h - EQUIPMENT: Connected vehicle symptom troubleshooting: some customers may complain about any of the following: - infotainment center display does not provide the authorization code during the mymazda app connected vehicle enrollment. - remote functi
  • 09-012-21-3801b - EQUIPMENT: Door lock will not work using remote transmitter and engine will not start: some customers may experience all of following symptoms: 1. The door lock/unlock operation will not work using the remote transmitter button. 2. The door lock/un
  • 09-009-21-3759a - STRUCTURE: Rusty panel at bottom (inner side) of doors: some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint s
  • 01-006-21-3779b - ELECTRICAL SYSTEM: Battery maintenance: this service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.
  • SA-054-21a - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Some customers may complain about any the following infotainment system concerns: reboot, slow reboot in morning, display frozen, display blank. Note: rear view monitor operation is normal, no dtc stored
  • SA-054-21 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Some customers may complain about any the following infotainment system concerns: reboot, slow reboot in morning, display frozen, display blank. Note: rear view monitor operation is normal, no dtc stored
  • SA-052-21 - EQUIPMENT: For improvement of electrical diagnosis, the skyactivÿ® wiring terminal test kits has been delivered all the dealers. The terminal test kit enables you: to check pin fit drag of all pcm terminals used in skyactivÿ® vehicles and compare
  • 15-004-21-3835 - FORWARD COLLISION AVOIDANCE: Note: this service information is only applicable for vehicles equipped with a forward sensing camera (fsc), kdd1-67-xcx and gsh7-67-xcx*. If b61l-67-xcx* appears in the gepc search, the vin is applicable for this repair only if the part ha
  • 01-012-21-3832a - EQUIPMENT: Some vehicles may have a â¿¿low engine oil level⿝ warning message and a check engine light illuminated in the instrument cluster, along with dtc P250F:00 stored in memory. Dtc P250F:00 - engine oil level signal: engine oil level low
  • SA-012-21g - EQUIPMENT: Mazda connected services - frequently asked questions (faq): index: general questions, setup and getting started, registration / enrollment, wi-fi general information, wi-fi how-to, wi-fi trial period, interacting with the app, service issu
  • SA-013-21h - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Some customers may complain about any of the following: infotainment center display does not provide the authorization code during the mymazda app connected vehicle enrollment. Remote function(s) inoperative. Engine start / stop, door lock
  • MT-002-21a - FUEL SYSTEM, OTHER: Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include e10 and e85. E10: a blend of 10% ethanol and 90% gasoline. E85: a blend of
  • 09-030-21-3838 - ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL: Some vehicles may exhibit a rattle, clunk or pop noise from the front of the vehicle while driving. The noise may be caused by loose cowl panel bolts.
  • 01-012-21-3832 - ENGINE AND ENGINE COOLING: Some vehicles may have a low engine oil level warning message and a check engine light illuminated in the instrument cluster, along with dtc P250F:00 stored in memory. Dtc P250F:00 - engine oil level signal: engine oil level low. Upon inspe
  • SA-019-21d - EQUIPMENT: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-019-21c - EQUIPMENT: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-027-21b - EQUIPMENT: Mazda connect symptom troubleshooting (7th generation vehicles). Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure
  • SA-013-21g - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about any of the following: infotainment center display does not provide the authorization code during the mymazda app connected vehicle enrollment. Remote function(s) inoperative. Engine start / stop, door lock
  • SA-004-21c - EQUIPMENT: When the telematics control unit (tcu) replacement is necessary due to a failure, use mdars to activate the new tcu after replacement. Use the information in this service alert to initialize the new tcu until the procedure on mgss is update
  • SSPC7a - EQUIPMENT:ELECTRICAL: Sspc7 - special service program -telematics communication unit battery drain concern and connected services not available: repair outline and important notes: reprogram the telematics communications unit with an usb stick. You must use mdar
  • MT-002-21 - POWER TRAIN: Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include e10 and e85. E10: a blend of 10% ethanol and 90% gasoline, e85: a blend of
  • 09-021-21-3818b - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl
  • 05-001-21-3826 - POWER TRAIN: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - oil pressure switch no. 1 (oil press
  • 04-004-21-3821 - SERVICE BRAKES, HYDRAULIC: Some vehicles may exhibit: vehicle body vibration when moving from a stop while using the electric parking brake (epb) automatic release function. Uneven rear brake pad wear. These concerns may be caused because the automatic epb caliper re
  • DRW41a - COMMUNICATION:MANUFACTURER TELEMATICS: Drw41 - telematics communication unit (tcu) concern - battery drain and connected services. On certain subject 2021 my cx-5 & cx-9 vehicles, a battery drain concern could occur due to the telematics communication unit (tcu) not going to sle
  • SSPC7 - COMMUNICATION:MANUFACTURER TELEMATICS: Sspc7 - special service program -telematics communication unit battery drain concern and connected services not available
  • SA-045-21d - ENGINE (PWS): Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Note: sa-045/21 has been superceded to sspc7.
  • SA-045-21c - ENGINE (PWS): Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: connected vehicle remote functions inoperative after sspc6 repair. Connected vehicle rem
  • SA-045-21b - ENGINE (PWS): Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: connected vehicle remote functions inoperative after sspc6 repair. Connected vehicle rem
  • SA-045-21a - ENGINE (PWS): Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: connected vehicle remote functions inoperative after sspc6 repair. Connected vehicle rem
  • 01-006-21-3779a - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • 09-025-21-3824 - EQUIPMENT: This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w
  • SSPC6c - EQUIPMENT: (permanently cancelled campaign) - sspc6 - 2021 cx-5 and cx-9 telematics communications unit (tcu) concern: please read the dealer email sent today, 7/15/2021. This campaign has been cancelled. Make sure all usb drives with sspc6 software a
  • SSPC6b - EQUIPMENT: (pause all repairs!) - sspc6 - 2021 cx-5 and cx-9 telematics communications unit (tcu) concern: please read the dealer email sent today. Attention: please pause all repairs for this ssp due to the repair procedure needing to be updated. We
  • SSPC6a - EQUIPMENT: Sspc6 - 2021 cx-5 and cx-9 telematics communications unit (tcu) concern: on certain subject 2021 my cx-5 & cx-9 vehicles, the electronic control unit (ecu) may not enter the power-saving mode under certain conditions, and a dark current may
  • SSPC6 - EQUIPMENT: Sspc6 - 2021 cx-5 and cx-9 telematics communications unit (tcu) concern: on certain subject 2021 my cx-5 & cx-9 vehicles, the electronic control unit (ecu) may not enter the power-saving mode under certain conditions, and a dark current may
  • 09-023-21-3820 - EQUIPMENT: Some customers may complain that the rear console / cup holder area is warming. The warming is caused by heat radiating from the rear heater core, which is located under the console. The warm air created by the heater core escapes through s
  • 02-002-21-3769a - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 01-001-21-3761a - ENGINE AND ENGINE COOLING: Some vehicles may exhibit an occasional rough idle accompanied with dtc P0300:00 (random misfire) due to the following: 1. While closing the egr valve, carbon deposit etc. Pinched at the valve seat prevents the valve from closing completely
  • DRW41 - EQUIPMENT: Drw41 - telematics communication unit (tcu) concern - battery drain and connected services. On certain subject 2021 my cx-5 & cx-9 vehicles, a battery drain concern could occur due to the telematics communication unit (tcu) not going to sle
  • 15-002-21-3812 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may experience a sbs/scbs, las/ldws and/or hbc warning light on. A system error message may also be found in the center display. Dtc U3000:04-0a (forward sensing camera (fsc) internal malfunction). Dtc U3000:04-0a (forward se
  • SA-045-21 - ELECTRICAL SYSTEM: Some customers may experience the following symptoms: connected vehicle remote functions inoperative after sspc6 repair. Connected vehicle remote functions inoperative on vehicles built july 1, 2021 and later. Engine no start due to low bat
  • SA-040-21 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-041-21 - EQUIPMENT: Accessory instructions can be found on onemazda under dealer resources - parts & accessories. The links provided below can be used for quick access: for 2016 models and newer: note: instructions are found under the "attachments" section onc
  • SA-042-21 - AIR BAGS: Some customers may complain that the passenger seat belt warning light is on and the pass airbag off indicator light is off with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. Etc.)
  • SA-019-21a - EQUIPMENT ADAPTIVE/MOBILITY: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-029-21a - EQUIPMENT: Apple carplay / andrid auro frequently asked questions (faq) the following vehicles are not equipped with apple carplay / android auto, but it can be activated using mdars. See activation instructions on mgss -> infotainment -> mazda connec
  • SA-027-21a - EQUIPMENT ADAPTIVE/MOBILITY: Mazda connect symptom troubleshooting (7th generation vehicles). Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure
  • SA-013-21f - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about any of the following: infotainment center display does not provide the authorization code during the mymazda app connected vehicle enrollment (and software update error message on 2020 mazda3 only). Remote
  • SA-012-21f - BRAKES (PWS): Mazda connected services - frequently asked questions (faq): index: general questions, setup and getting started, registration / enrollment, wi-fi general information, wi-fi how-to, wi-fi trial period, interacting with the app, service issu
  • SA-030-21a - EQUIPMENT: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method a. Auxiliary key trace cut method if only one auxiliary key is lost/missing, some key cutting machines c
  • MT-003-21 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti
  • 09-012-21-3801a - LATCHES/LOCKS/LINKAGES: Some customers may experience all of following symptoms: the door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. The engine wil
  • SA-034-21 - EQUIPMENT: When performing vehicle services such as control unit software update, control unit registration/activation, cmu log data retrieval, etc., always use the dca8000 or gr8 battery charger sst to maintain battery voltage.
  • SA-036-21 - LANE DEPARTURE: Some vehicles may have one of the following dtcs stored in memory along with a system status notice on the multi-information display or display a system status notice with no dtc: C1001:92 - forward sensing camera (fsc) poor field of view [
  • SA-033-21 - POWER TRAIN: The rear differential case could develop a crack in the case, as shown below. Note: this could affect new vehicles just delivered to the dealer as well as customer vehicles.
  • SA-030-21 - EQUIPMENT: Auxiliary key blank cutting procedure: there are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method, b. Auxiliary key code cut method
  • SA-012-21e - EQUIPMENT ADAPTIVE/MOBILITY: Mazda connected services - frequently asked questions (faq): index: general questions, setup and getting started, registration / enrollment, wi-fi general information, wi-fi how-to, wi-fi trial period, interacting with the app, service issu
  • SA-013-21e - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about any of the following: infotainment center display does not provide the authorization code during the mymazda app connected vehicle enrollment (and software update error message on 2020 mazda3 only). Remote
  • SA-032-21 - POWER TRAIN: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr
  • MT-002-21 - EQUIPMENT: When programming a key or installing a genuine mazda accessory remote engine start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the start/stop engin
  • MT-001-21 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • SA-013-21d - ELECTRICAL SYSTEM: Important note: some 2020 mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause mymazda app connected vehicle enrollment errors. Go to sspc1. Some customers may complain about an
  • SA-029-21 - EQUIPMENT: Apple carplay / andrid auro frequently asked questions (faq) the following vehicles are not equipped with apple carplayâ¿¢ / android autoâ¿¢, but it can be activated using mdars. See activation instructions on mgss -> infotainment ->
  • SA-012-21d - EQUIPMENT: Mazda connected services - frequently asked questions (faq): index: general questions, setup and getting started, registration / enrollment, wi-fi general information, wi-fi how-to, wi-fi trial period, interacting with the app, service issu
  • SA-014-21c - EQUIPMENT: Some customers may complain about an infotainment reboot and the infotainment system recovers if the navigation sd card is removed (see attached video). Note: this concern may be present on a 2019-2020 mazda3 or a 2020 cx-30 after the custo
  • SA-027-21 - EQUIPMENT: Mazda connect symptom troubleshooting (7th generation vehicles). Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure
  • SA-025-21 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: The 2021 cx-5 and cx-9 will be the first 6.5 generation vehicles to be equipped with connected vehicle services and some functions will be limited at launch. This service information provides a timeline of the system limitations. Gen 6.5 vs
  • 16-001-21-3780 - EQUIPMENT ADAPTIVE/MOBILITY: Note: this service bulletin supersedes "drw34 - 2021 cx-9 and cx-5 mazda connect settings concern". Some customers may notice that some items such as the view monitor, parking sensor or hands-free liftgate settings do not appear in customiz
  • SA-013-21c - EQUIPMENT ADAPTIVE/MOBILITY: Important note: some 2020 mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause mymazda app connected vehicle enrollment errors. Go to sspc1. Some customers may complain about an
  • SA-012-21c - EQUIPMENT ADAPTIVE/MOBILITY: Mazda connected services - frequently asked questions (faq): index: general questions, setup and getting started, registration / enrollment, wi-fi general information, wi-fi how-to, wi-fi trial period, interacting with the app, service issu
  • SA-022-21 - EQUIPMENT ADAPTIVE/MOBILITY: When performing the mgss workshop manual 360ÿ° view monitor system aiming procedure, m-mds may show error message "procedure unsuccessful". This may be caused by light glare on the sst.
  • SA-020-21 - ELECTRICAL SYSTEM: Key transmitter power saving function: when the key transmitter power saving function is turned on, transmitter battery power consumption is restricted, thereby extending the transmitter battery life.
  • SA-014-21b - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complaint about an infotainment reboot. The infotainment system recovers if the navigation sd card is removed (see attached video).
  • 09-009-21-3759 - STRUCTURE: Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint surface when the door is opened/closed. The mud/
  • MT-001-21 - ELECTRICAL SYSTEM: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • SA-012-21a - EQUIPMENT ADAPTIVE/MOBILITY: Mazda connected services - frequently asked questions (faq): index: general questions, setup and getting started, registration / enrollment, wi-fi general information, wi-fi how-to, wi-fi trial period, interacting with the app, service issu
  • SA-012-21 - EQUIPMENT ADAPTIVE/MOBILITY: Mazda connected services - frequently asked questions (faq): index: general questions, setup and getting started, registration / enrollment, wi-fi general information, wi-fi how-to, wi-fi trial period, interacting with the app, service issu
  • SA-013-21a - EQUIPMENT ADAPTIVE/MOBILITY: Important note: some 2020 mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause mymazda app connected vehicle enrollment errors. Go to sspc1. Some customers may complain about an
  • SA-013-21 - LATCHES/LOCKS/LINKAGES: Important note: some 2020 mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause mymazda app connected vehicle enrollment errors. Go to sspc1. Some customers may complain about an
  • SA-014-21 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complaint about an infotainment reboot. The infotainment system recovers if the navigation sd card is removed (see attached video). Mazda is currently investigating this concern. Contact hotine for the latest information.
  • SA-016-21 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about not being able to answer an iphone incoming call via bluetooth using the steering wheel controls or the commander switch. The infotainment center display answer button may be grayed out. This may be caused
  • 01-006-21-3779 - ELECTRICAL SYSTEM: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • 01-005-21-3778 - ELECTRICAL SYSTEM: The mazda dca-8000pm is required for all warranty battery testing. If the mazda dca-8000pm is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to t
  • SA-007-21 - SEATS: Some customers may complain that their seat warmers or seat ventilation do not turn on when the engine is restarted after being left on when turning off the engine. The logic has changed from previous mazdas where the seat warmers and seat
  • SA-006-21 - STRUCTURE:BODY: The purpose of this service alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when
  • 09-004-21-3772 - STRUCTURE: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. This may be caused by moisture which has
  • 09-003-21-3771 - STRUCTURE:BODY: When encountering a vehicle with paint damage, refer to the "mazda paint warranty guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • 09-002-21-3770 - EQUIPMENT: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer
  • 07-001-21-3775 - EQUIPMENT: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is
  • 02-003-21-3777 - STEERING: Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.
  • 02-002-21-3769 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 01-003-21-3776 - EQUIPMENT: Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored in memory after engine start and room fuse 15a (a) removed. P2610:00: instrument cluster internal engine off timer performance problem. P2507:00: pcm bat
  • 00-001-21-3768 - WHEELS: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
  • SA266 - ELECTRICAL SYSTEM: Mazda mobile start (mms) cannot communicate with vehicle
  • SA-039-20b - EQUIPMENT ADAPTIVE/MOBILITY: The 2020 cx9 grand touring and signature trims come standard with a liftgate handsfree foot-motion detection unit located on the inner surface of the rear bumper. This location is also where the accessory trailer hitch (p/n 0000-8e-n31/0000
  • SA-031-20k - EQUIPMENT ADAPTIVE/MOBILITY: Connected vehicle symptom troubleshooting: important note: some 2020 mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause mymazda app connected vehicle enrollment errors. Go to
  • SA-004-20c - EQUIPMENT: In order to ensure key code security, mnao has restricted key code access for the new auxiliary key. This service alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar
  • SA-003-20f - ELECTRICAL SYSTEM:SOFTWARE: Important note: some 2020 mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause mymazda app connected vehicle enrollment errors. Go to sspc1. Some customers may complain about an
  • 09-007-20-3674a - EQUIPMENT: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec
  • SA-064-20b - EQUIPMENT ADAPTIVE/MOBILITY: Connected vehicle service information. The 2021 cx-5 and cx-9 will be the first 6.5 generation vehicles to be equipped with connected vehicle services and some functions will be limited at launch. This service information provides a timelin
  • SA-031-20j - EQUIPMENT ADAPTIVE/MOBILITY: Important note: some 2020 mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause mymazda app connected vehicle enrollment errors. Go to sspc1. Some customers may complain about an
  • SA-031-20i - STRUCTURE: Important note: some 2020 mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause mymazda app connected vehicle enrollment errors. Go to sspc1. Some customers may complain about an
  • SA-007-20m - EQUIPMENT ADAPTIVE/MOBILITY: Mazda connected services - frequently asked questions (faq). General questions, setup and getting started, registration / enrollment, wi-fi general information, wi-fi how-to, wi-fi trial period, interacting with the app, service issues, tro
  • DRW34a - BACK OVER PREVENTION: Drw34 - 2021 cx-9 and cx-5 mazda connect settings concern. Concern outline: it is not possible to customize the view monitor, parking sensor and vehicle - doors > hands-free liftgate settings as they are not displayed on the mazda connect s
  • MT-005-20 - ENGINE AND ENGINE COOLING: Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: engine oil consumption inspection guideline 1. R
  • 09-036-20-3756 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may exhibit a connectivity master unit (cmu), a bluetoothÿ® hands-free unit or text messaging related concerns. To improve the handling of bluetoothÿ® hands-free and/or text messaging customer concerns, mazda created a sp
  • DRW34 - ELECTRICAL SYSTEM:SOFTWARE: 2021 cx-9 and cx-5 mazda connect settings concern: concern outline: it is not possible to customize the â¿¿view monitor⿝, â¿¿parking sensor⿝ and safety (hands free liftgate) settings as they are not displayed on the mazda co
  • DRW33 - STRUCTURE: Drw33 - chrome plated window moldings concern from pacific typhoon: on certain subject vehicles parked outside after production, it is possible that the chrome plated window moldings may be dirty or have rust spots from a typhoon that recen
  • SA-027-20f - BACK OVER PREVENTION: Mazda connect symptom troubleshooting (7th generation vehicles). Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure. Index: no. 1 blank screen no. 2. Rear view camera is not displ
  • SA-071-20 - EQUIPMENT: Currently, the instructions on mgss recommend the use of loctite 962t or equivalent when installing a skyactiv cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to loctite 96
  • SA-070-20 - EQUIPMENT: Apple carplay / android auto frequently asked questions (faq): note: the following vehicles are not equipped with apple carplay / android auto, but it can be activated using mdars. See activation instructions on mgss - infotainment - mazda
  • SA-069-20 - EQUIPMENT: Accessory instructions location: accessory instructions can be found in the accessory ecatalog. Https://ecatalog.Mazdausa.Com
  • SA-031-20f - ELECTRICAL SYSTEM: Connected vehicle symptom troubleshooting: important note: some 2020 mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause mymazda app connected vehicle enrollment errors. Go to
  • SA-039-20a - EQUIPMENT ADAPTIVE/MOBILITY: The 2020 cx9 grand touring and signature trims come standard with a liftgate handsfree foot-motion detection unit located on the inner surface of the rear bumper. This location is also where the accessory trailer hitch (p/n 0000-8e-n31/0000
  • SA-007-20l - EQUIPMENT ADAPTIVE/MOBILITY: Mazda connected services - frequently asked questions (faq). General questions, setup and getting started, registration / enrollment, wi-fi general information, wi-fi how-to, wi-fi trial period, interacting with the app, service issues, tro
  • SA-064-20 - EQUIPMENT ADAPTIVE/MOBILITY: The 2021 cx-5 and cx-9 will be the first 6.5 generation vehicles to be equipped with connected vehicle services and some functions will be limited at launch. This service information provides a timeline of the system limitations. Gen 6.5 vs
  • SA-027-20e - BACK OVER PREVENTION: Mazda connect symptom troubleshooting (7th generation vehicles). Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure. Index: no. 1 blank screen no. 2. Rear view camera is not displ
  • SA-007-20k - EQUIPMENT ADAPTIVE/MOBILITY: Mazda connected services - frequently asked questions (faq). General questions, setup and getting started, registration / enrollment, wi-fi general information, wi-fi how-to, wi-fi trial period, interacting with the app, service issues, tro
  • SA-066-20 - ELECTRICAL SYSTEM:SOFTWARE: When performing vehicle services such as control unit software update, control unit registration/activation, cmu log data retrieval, etc., always do the following: ï¿· use the gr8 battery charger sst to maintain battery voltage. See sa-
  • SA-064-20a - EQUIPMENT ADAPTIVE/MOBILITY: The 2021 cx-5 and cx-9 will be the first 6.5 generation vehicles to be equipped with connected vehicle services and some functions will be limited at launch. This service information provides a timeline of the system limitations. Gen 6.5 vs
  • DRW32b - EQUIPMENT ADAPTIVE/MOBILITY: On the subject vehicles, the android auto does not function, as the certification for this application had not yet been obtained at the time of production. The certification has now been obtained and an update is now available to enable a
  • 06-003-20-3718b - STEERING: Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. This may be caused by improp
  • DRW32a - EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE: On the subject vehicles, the android auto does not function, as the certification for this application had not yet been obtained at the time of production. The certification has now been obtained and an update is now available to enable a
  • DRW32 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE: On the subject vehicles, the android auto does not function, as the certification for this application had not yet been obtained at the time of production. The certification has now been obtained and an update is now available to enable a
  • RF-20-01 - STRUCTURE:BODY:BUMPERS: Mazda accessories has re-released the front and rear bumper trim kits for the cx-9 (see the table below for application and required components). Note: the front and rear bumper trim kits are only to be installed on sport and touring models
  • SA-063-20 - ELECTRICAL SYSTEM: When performing vehicle services such as control unit software update, control unit registration/activation, cmu log data retrieval, etc., always use the gr8 battery charger sst to maintain battery voltage.
  • MT-003-20 - ELECTRICAL SYSTEM: Some customers may complain about an inoperative power liftgate (plg) and the any of the following dtc's stored in memory: ï¿· U3003:16 (power liftgate (plg) control module power supply voltage low input) ï¿· U3003:17 (power liftgate
  • 06-003-20-3718 - STEERING: Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. This may be caused by improp
  • SA-056-20 - STRUCTURE:BODY:DOOR : Some customers or technicians (during pdi) may have concerns with the front doors sticking (especially on hot days) and/or poor appearance, fitment, alignment or gaps with the front and rear door sash molding. These concerns may be related
NHTSA decoded information from VIN

138 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
Air Bag Loc Curtain1st and 2nd and 3rd Rows
Air Bag Loc Front1st Row (Driver and Passenger)
Air Bag Loc Side1st Row (Driver and Passenger)
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Cooling TypeWater
DisplacementCC2500.0
DisplacementCI152.55936023683
DisplacementL2.5
Drive Type4x2
Engine ConfigurationIn-Line
Engine Cylinders4
EngineHP227
EngineKW169.2739
Engine ManufacturerMAZDA
Engine ModelPY Turbo
Error Text0 - VIN decoded clean. Check Digit (9th position) is correct
Fuel Type PrimaryGasoline
GVWRClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
MakeMAZDA
MakeID473
ManufacturerMAZDA MOTOR CORPORATION
Manufacturer Id1041
ModelCX-9
ModelID2077
Model Year2021
NCSA Body TypeLarge utility (ANSI D16.1 Utility Vehicle Categories and "Full Size" and "Large")
NCSA MakeMazda
NCSA ModelCX-9 (2013 on. See model 054 for 2007-12 model years.)
Other Restraint System InfoSeat Belts: 1st, 2nd, & 3rd Rows
Plant CityHIROSHIMA
Plant Company NameMAZDA
Plant CountryJAPAN
Seat Belts AllManual
Series2Wagon Body Type
TPMSDirect
TrimTouring
TurboYes
VINJM3TCACY2M0516594
Valve Train DesignDual Overhead Cam (DOHC)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
More information on VIN Requirements can be found at Title 49
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
CrashNoY NoneNone20210210

As i was driving downhill with minimal snow on the ground, i tapped my brakes about 7 times before they locked up. I went to turn to stay on the road and the steering wheel wouldn't budge causing me to go off the road, into an embankment. Vehicle was going about 5-10mph when this occured on a city street.

CrashNoY NoneNone20210209

As i was driving downhill with minimal snow on the ground, i tapped my brakes about 7 times before they locked up. I went to turn to stay on the road and the steering wheel wouldn't budge causing me to go off the road, into an embankment. Vehicle was going about 5-10mph when this occured on a city street.

Common OBD-II Error Codes
  • U3000 [9] Control Module
  • P0842 [2] Transmission Fluid Pressure Sensor/Switch "A" Circuit Low
  • P0847 [2] Transmission Fluid Pressure Sensor/Switch "B" Circuit Low
  • P0872 [2] Transmission Fluid Pressure Sensor/Switch "C" Circuit Low
  • P0877 [2] Transmission Fluid Pressure Sensor/Switch "D" Circuit Low
  • P0780 [2] Shift Malfunction
  • P1738 [2] 3-4 Shift Malfunction
  • P250F [5] Engine Oil Level Too Low
  • P0171 [1] System too Lean (Bank 1)
  • C1001 [2] C1001
  • B1495 [1] Decklid Punch-Out Sensor Circuit Failure
  • P0300 [1] Random/Multiple Cylinder Misfire Detected
  • P2610 [1] ECM/PCM Internal Engine Off Timer Performance
  • P2507 [1] ECM/PCM Power Input Signal Low
  • U3003 [1] Battery Voltage
For a complete list of all consumer complaints and OBD II codes, see the Complaints page
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
JM3TCBCY5M05099702021CX-9HIROSHIMA , JAPAN
JM3TCADY3M05085182021CX-9HIROSHIMA , JAPAN
JM3TCADY6M05112522021CX-9HIROSHIMA , JAPAN
JM3TCACY2M05165942021CX-9HIROSHIMA , JAPAN
JM3TCBDY7M05036972021CX-9HIROSHIMA , JAPAN
JM3TCBCYXM05169012021CX-9HIROSHIMA , JAPAN
JM3TCBDY1M05153922021CX-9HIROSHIMA , JAPAN
JM3TCBDY1M05413592021CX-9HIROSHIMA , JAPAN
JM3TCADY8M05148642021CX-9HIROSHIMA , JAPAN
JM3TCBCYXM05096732021CX-9HIROSHIMA , JAPAN
JM3TCBDY7M05374762021CX-9HIROSHIMA , JAPAN
JM3TCBDY9M05018232021CX-9HIROSHIMA , JAPAN
JM3TCBDYXM05008882021CX-9HIROSHIMA , JAPAN
JM3TCADY2M05187472021CX-9HIROSHIMA , JAPAN
JM3TCBDY0M05049792021CX-9HIROSHIMA , JAPAN
JM3TCBDY5M05015922021CX-9HIROSHIMA , JAPAN
JM3TCADY1M05119182021CX-9HIROSHIMA , JAPAN
JM3TCBCY8M05407132021CX-9HIROSHIMA , JAPAN
JM3TCADY3M05179012021CX-9HIROSHIMA , JAPAN
JM3TCBDY1M05402272021CX-9HIROSHIMA , JAPAN
JM3TCBEY0M05192232021CX-9HIROSHIMA , JAPAN
JM3TCBDY7M05044282021CX-9HIROSHIMA , JAPAN

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