Mercedes-benz Sprinter 2500 2020

• Recall 259037 [USA]: Reduced vehicle control increases the risk of a crash. additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.
  Daimler vans usa, llc (dvusa) is recalling certain 2020 mercedes-benz sprinter and freightliner sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.
  dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed april 19, 2024. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3quertr.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

• Recall 255826 [USA]: A detached partition wall can increase the risk of injury.
  Daimler vans usa, llc (dvusa) is recalling certain 2019-2023 mercedes-benz sprinter and 2019-2021 freightliner sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
  dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed february 16, 2024. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3trewan.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

• Recall 255796 [USA]: Reduced stability increases the risk of a crash. additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
  Daimler vans usa, llc (dvusa) is recalling certain 2019-2021 mercedes-benz sprinter and freightliner sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
  dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed march 4, 2024. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3rohrah.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

• Recall 237288 [USA]: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
  Daimler vans usa, llc (dvusa) is recalling certain 2019-2022 mercedes-benz sprinter and 2019-2021 freightliner sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
  dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed may 5, 2023. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3kombaus.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

• Recall 239074 [USA]: Vehicle rollaway increases the risk of a crash.
  Daimler vans usa, llc (dvusa) is recalling certain 2019-2022 mercedes-benz sprinter and freightliner sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
  dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed february 10, 2023. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's numbers for this recall are 22v2790611, 22v2790612, and 22v2790613.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

• Recall 195854 [USA]: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
  Daimler vans usa, llc (dvusa) is recalling certain 2019-2021 freightliner sprinter, mercedes-benz metris, and mercedes-benz sprinter vehicles. An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.
  the communication module software will be updated through an over-the-air (ota) update, or by a dealer, free of charge. Owner notification letters were mailed october 13, 2022. Owners may contact dvusa at 1-877-762-8267. Dvusa's number for this recall is vs2simkom/vs3simkom.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

• Recall 205081 [USA]: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
  Daimler vans usa, llc (dvusa) is recalling certain 2019-2021 freightliner sprinter and mercedes-benz sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
  dealers will update the rearview camera software, free of charge. Owner notification letters were mailed july 20, 2022. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3komrue.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

• Recall 229961 [USA]: Unintentional vehicle movement can increase the risk of a crash.
  Daimler vans usa, llc (dvusa) is recalling certain 2019-2020 mercedes-benz sprinter and freightliner sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the park 'p' position without the parking brake applied.
  dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed february 11, 2022. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3pa27 eri/ero.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

• Recall 229345 [USA]: Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
  Daimler vans usa, llc (dvusa) is recalling 2019-2021 mercedes benz sprinter and freightliner sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
  dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on august 11, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3drehsel.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

• Recall 205799 [USA]: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
  Daimler vans usa, llc (dvusa) is recalling certain 2019-2021 mercedes-benz sprinter and freightliner sprinter vehicles. The mbux multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rear visibility."
  the multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. Dvusa issued owners an interim notification on july 23, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3uxpobox.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

• Recall 229346 [USA]: Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
  Daimler vans usa, llc (dvusa) is recalling 2019-2021 mercedes benz sprinter and freightliner sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
  dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on august 11, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3drehsel.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

• Recall 193598 [USA]: Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
  Daimler vans usa, llc (dvusa) is recalling certain 2020 mercedes-benz sprinter vehicles. The screws for the front door hinges may not have been tightened properly.
  dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed june 18, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3turscha.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

• Recall 212971 [USA]: A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
  Daimler vans usa, llc (dvusa) is recalling certain 2019-2020 mercedes benz sprinter and freightliner sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
  dvusa will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on may 28, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is nv3letulpx.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 186038 [USA]: A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
  Daimler vans usa, llc (dvusa) is recalling certain 2019-2020 mercedes benz sprinter and freightliner sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 101, "control and displays."
  dvusa will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on may 28, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3dispki.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 191132 [USA]: Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.
  Daimler vans usa, llc (dvusa) is recalling certain 2019-2020 mercedes-benz sprinter and freightliner sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.
  dvusa will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with pnr a 907 994 01 00) at the bearing bracket of brake pedal, free of charge. Dvusa issued owners an interim notification on may 3, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3brebol.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 212743 [USA]: In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.
  Daimler vans usa, llc (dvusa) is recalling certain 2019-2020 mercedes benz sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 226, "ejection mitigation."
  dvusa will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed january 20, 2023. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3schiebt.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 183832 [USA]: A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
  Daimler vans usa, llc (dvusa) is recalling certain 2019-2020 mercedes benz sprinter and freightliner sprinter vehicles equipped with the multimedia system "connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the emergency call (ecall) pop-up window if the ecall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rear visibility."
  dvusa will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began march 5, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3ruecon.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 180313 [USA]: Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
  Daimler vans usa, llc (dvusa) is recalling certain 2016-2020 mercedes-benz metris and 2019-2020 mercedes-benz sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
  dvusa will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on may 5, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vsxhermpos.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 159584 [USA]: Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.
  Daimler vans usa, llc (dvusa) is recalling certain 2019-2020 mercedes-benz sprinter and freightliner sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.
  dvusa will replace the rear brake calipers, free of charge. Owners notification letters were mailed on january 4, 2022. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3brepb.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 150451 [USA]: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
  Daimler vans usa, llc (dvusa) is recalling certain 2015-2020 mercedes benz sprinter and freightliner sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
  dvusa will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began december 23, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this campaign is nv3letulpe.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 149009 [USA]: Over time, the hose could begin to leak brake fluid, affecting the braking performance of the vehicle, including the potential loss of directional stability when braking, thereby increasing the risk of a crash.
  Daimler vans usa, llc (dvusa) is recalling certain 2020 mercedes-benz sprinter vehicles. The outer area of the brake hoses on the front and rear axles may have been damaged during production.
  dvusa will notify owners, and dealers will check the condition of the brake hoses on the front and rear axles and replace them as needed, free of charge. The recall began november 24, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3montlau.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 148678 [USA]: A fuel leak can increase the risk of a fire.
  Daimler vans usa, llc (dvusa) is recalling 2019-2020 mercedes benz and freightliner sprinters. The fuel line clamps may loosen and result in a fuel leak.
  dvusa will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. Dvusa issued owners an interim notification on november 9, 2020. The recall began january 19, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3schelle.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall R/2008/136 [UK]: Electronics may not be fully functional
  The full functionality of the vehicles electronics which includes the safety systems cannot be guaranteed. This is a result of incorrect software being transmitted to a number of vehicles.
  recall the vehicles that are likely to be affected to re-perform the software (scn) coding to the control unit.

• Recall R/2021/242 [UK]: The hydraulic power steering return line hoses may detach at their connection points
  The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions and may cause hydraulic fluid to leak.
  check the return line connections of the power steering and install a screw type clamp at the connection point if needed.

• Recall R/2021/096 [UK]: The rear brake calliper may leak brake fluid into the housing of the electric parking brake
  The rear brake calliper may leak brake fluid into the housing of the electric parking brake.
  replace the rear brake callipers and update the esp software.

• Recall R/2021/097 [UK]: A software update of the electronic stability programme (esp) control unit is required
  A software update of the electronic stability programme (esp) control unit is required.
  update the esp control unit software in the affected vehicles.

• Recall R/2021/098 [UK]: The gear recognition function in the transmission could not function as intended
  The reverse gear light may occasionally be non-functional until the next ignition change or the next engine start.
  update the software responsible for gear recognition on the affected vehicles.

• Recall R/2021/163 [UK]: The retaining washer on the bolt connecting the brake pedal to its bearing block could come loose
  The retaining washer on the bolt connecting the brake pedal to its bearing block could come loose.
  secure the bearing bracket on the brake pedal by means of an additional retaining ring on the affected vehicles.

• Recall R/2021/190 [UK]: The behaviour of the emergency call system might not meet specifications
  The behaviour of the emergency call system might not meet specifications.
  update the software of the communication module for the emergency call system on the affected vehicles.

• Recall R/2020/345 [UK]: On affected vehicles front and rear brake hoses may have sustained an outer cut
  On affected vehicles front and rear brake hoses may have sustained an outer cut.
  check brake hose condition and renew if necessary.

• Recall R/2021/024 [UK]: The accelerator pedal may not have been mounted on the vehicle in accordance with the specification
  The accelerator pedal may not have been mounted on the vehicle in accordance with the specification.
  check the correct installation of the accelerator pedal on the affected vehicles and if necessary renew it.

• Recall R/2021/033 [UK]: The rescue cutting line located in the seat box of the driver seat may not be accessible
  The rescue cutting line located in the seat box of the driver seat may not be accessible.
  reposition the rescue loop on affected vehicles.

• Recall 2021765 [Canada]: Powertrain
  Issue: in certain conditions, the vehicle could roll-away after placing the transmission in the "p" (park) position if the parking brake is not set. Note: you should always follow the parking procedure in the owner's manual, and set the parking brake each time that you park. Safety risk: a parked vehicle that rolls away could create a risk of a crash or an injury. Corrective actions: mercedes-benz will notify owners by mail. The corrective actions for this recall are under development. Once a recall repair is available, mercedes-benz will send you a second notice and advise you to take your vehicle to a dealer to update the electronic stability program (esp) control unit.

• Recall 2021670 [Canada]: Brakes
  Issue: on one vehicle, the wrong brake discs were installed on the front axle. As result, the brakes could overheat in certain driving conditions and cause reduced braking. Safety risk: reduced braking can cause extended stopping distances and increase the risk of a crash. Corrective actions: mercedes-benz will notify the owner by mail and instruct them to take their vehicle to a dealer to replace the front brake discs.

• Recall 2021356 [Canada]: Electrical
  Issue: on certain vehicles equipped with front swivel-seats, the wiring harness under the seat may not be properly secured. As a result, the airbag wires could be damaged when the seat is moved. If this happens, the side airbag may not work properly in a crash. This problem could also cause the side airbag to deploy suddenly without a crash. Note: if the wiring to the side airbag is damaged, the srs light will stay on in the instrument cluster. Safety risk: an airbag that does not work properly could increase the risk of injury in a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the routing of the seat wiring harness. The dealer will add clips or cable ties to properly secure the wiring harness to the seat, if necessary.

• Recall 2021349 [Canada]: Visual system
  Issue: on certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety risk: a rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the software.

• Recall 2021305 [Canada]: Structure
  Issue: on certain vehicles, the screws for the front door hinges may not have been tightened to factory specifications. As a result, the front door hinges may not perform as designed in a crash. Safety risk: a door hinge that does not perform as designed could increase the risk of an injury after a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect and tighten the screws for the front door hinges, as necessary.

• Recall 2021221 [Canada]: Lights and instruments
  Issue: on certain vehicles, the driver may not be able to dim the lights on the instrument panel to a low level. As a result, light from the instrument panel could cause glare while driving at night. Canadian regulations require that the instrument panel lights can be dimmed to a lower level. Safety risk: glare from bright instrument panel lights could reduce visibility and increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the vehicle software.

• Recall 2021216 [Canada]: Steering
  Issue: on certain vehicles, the power steering return hoses may detach at their connection points. If this happens, power steering fluid can leak. This would result in a loss of power steering assist and power steering fluid could leak onto the road. Note: this is an expansion of mercedes-benz recall 4695079 (transport canada recall no. 2020-517). Safety risk: a loss of power steering assist may result in a sudden increase in steering effort, especially at low speeds. This could increase the risk of a crash. A power steering fluid leak could create a road hazard. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the power steering return hose connections. Dealers will install a clamp at the connection point, if needed.

• Recall 2020641 [Canada]: Brakes
  Issue: on certain vehicles, the brake caliper may leak brake fluid into the electric parking brake over time. As a result, air could enter the hydraulic brake system. If this happens, the driver may experience a change in brake pedal feel and travel. This can cause reduced brake performance. Note: this recall only affects certain vehicles equipped with an electric parking brake. Safety risk: reduced brake performance could cause extended stopping distances and increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail. The corrective actions for this recall are under development.

• Recall 2020491 [Canada]: Brakes
  Issue: on certain vehicles, the front and rear brake hoses may have been damaged during production. Over time, this could cause the hoses to leak brake fluid. If this happens, brake performance could be reduced and there could be a loss of stability when braking. Note: this problem could cause the brake pedal to 'feel soft' or cause the low brake fluid light to turn on. If you experience either of these symptoms, you should park your vehicle and contact your local mercedes-benz dealer. Safety risk: reduced brake performance can cause extended stopping distances and increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the brake hoses on the rear and front axles. They will be replaced, if necessary.

• Recall 2020134 [Canada]: Brakes
  Issue: on certain vehicles, the front brake hoses may contact the fender liners. This could cause damage to the hoses that can result in a brake fluid leak. If this happens, brake performance could be reduced. Note: a brake fluid leak can cause the low brake fluid warning to turn on. Safety risk: reduced brake performance can cause extended stopping distances and increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the front brake hoses. If the hoses are damaged, they will be replaced. Additionally, the front fenders liners will be cut to prevent future damage.

• Recall 2022214 [Canada]: Visual system
  Issue: on certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety risk: a rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the rearview camera software.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

Common OBD Error codes specific to this vehicle.

• P13DF [1] P13DF
• P300C [1] P300C
• P1462 [1] Evap Emission Control Sys Leak Detected (Gross Leak/No Flow)
• B1136 [1] B1136
• B105C [1] B105C

Power steering hose is not long enough, is poorly connected/clamped, and has been disconnecting from multiple of these vehicles, causing an immediate emergency situation (loss of power steering), and an immediate vehicle breakdown. Mercedes is aware of this issue but has thus far failed to address it

Vehicle accelerates uncharacteristically slowly upon cold start in cold temperatures / high elevation. Many documented cases in previous and current model sprinter which uses the same om642 diesel engine. Https://sprinter-source.Com/forums/index.Php?Threads/71254/ there have been multiple times where i tried to cross an intersection or make a left across a highway upon recent cold start and the van accelerated very slowly, leaving me moving very slowly across the opposing traffic lane(s).

Vehicle accelerates uncharacteristically slowly upon cold start in cold temperatures / high elevation. Many documented cases in previous and current model sprinter which uses the same om642 diesel engine. Https://sprinter-source.Com/forums/index.Php?Threads/71254/ there have been multiple times where i tried to cross an intersection or make a left across a highway upon recent cold start and the van accelerated very slowly, leaving me moving very slowly across the opposing traffic lane(s).

While driving on a highway and passing under a road sign describing the next exit, the sprinter van automatic crash avoidance kicked in, causing the van to automatically jam on the brakes and lose approximately 20 mph while causing the wheel to pull decidedly to the left. There were no vehicles in front or behind, and thankfully enough none close enough to cause an accident. This is a fairly common occurrence, and even if the brakes do not engage, the crash avoidance alert sound will often times chime and startle the driver for other overhead obstacles like traffic signs and tunnel entries. This feature, along with lane departure assist (which also is buggy) automatically turns on after every restart, even after being turned off manually. It is unsafe.

While driving on a highway and passing under a road sign describing the next exit, the sprinter van automatic crash avoidance kicked in, causing the van to automatically jam on the brakes and lose approximately 20 mph while causing the wheel to pull decidedly to the left. There were no vehicles in front or behind, and thankfully enough none close enough to cause an accident. This is a fairly common occurrence, and even if the brakes do not engage, the crash avoidance alert sound will often times chime and startle the driver for other overhead obstacles like traffic signs and tunnel entries. This feature, along with lane departure assist (which also is buggy) automatically turns on after every restart, even after being turned off manually. It is unsafe.

I only have about 2200 miles on this vehicle but i have noticed 3 times that the electronic 4 wheel drive engaged by itself as i was moving down the road. Your are only supposed to be able to engage the 4 wheel drive while stopped. I never noticed anything until i saw the red light which comes on when the 4 wheel is engaged. I went on line to see if others had experienced this and i saw several reports of the system engaging and not being able to get it disengaged as well as having the vehicle not be drivable afterwards. I have not experience anything but it going into 4 wheel drive on its on without me engaging it. It occurred while in motion and twice on expressways and once onn a local low speed road

I only have about 2200 miles on this vehicle but i have noticed 3 times that the electronic 4 wheel drive engaged by itself as i was moving down the road. Your are only supposed to be able to engage the 4 wheel drive while stopped. I never noticed anything until i saw the red light which comes on when the 4 wheel is engaged. I went on line to see if others had experienced this and i saw several reports of the system engaging and not being able to get it disengaged as well as having the vehicle not be drivable afterwards. I have not experience anything but it going into 4 wheel drive on its on without me engaging it. It occurred while in motion and twice on expressways and once onn a local low speed road

I took my van to the local mercedes dealer concerned about nhtsa recall 20v-663. I know owners of sprinter vans who are taking their vans in for this recall and the spring type power steering clamp is being replaced with a screw clamp. My 2020 sprinter built in feb. 2020 is not being captured by the scope of this recall yet has a spring clamp installed and the hose is not fully seated. My vs30 platform 907 van was manufactured in germany rather than charleston, sc and for some reason is being excluded from this recall. My local mercedes dealer will not address this for me. It is my belief that the scope of this recall needs to be opened up to include vs30 platform 907 sprinter vans manufactured in germany during this same time period. Photo included shows a verified completed recall repair.

I took my van to the local mercedes dealer concerned about nhtsa recall 20v-663. I know owners of sprinter vans who are taking their vans in for this recall and the spring type power steering clamp is being replaced with a screw clamp. My 2020 sprinter built in feb. 2020 is not being captured by the scope of this recall yet has a spring clamp installed and the hose is not fully seated. My vs30 platform 907 van was manufactured in germany rather than charleston, sc and for some reason is being excluded from this recall. My local mercedes dealer will not address this for me. It is my belief that the scope of this recall needs to be opened up to include vs30 platform 907 sprinter vans manufactured in germany during this same time period. Photo included shows a verified completed recall repair.

The contact owns a 2020 mercedes-benz sprinter 2500. The contact stated while driving at various speeds, the brakes applied independently. The contact stated that the brake warning light was illuminated. The local dealer was made aware of the failure. The vehicle was not diagnosed and continued to experience failure. The manufacturer had been informed of the failure. The failure mileage was approximately 18.

Tl* the contact owns a 2020 mercedes-benz sprinter 2500. The contact stated that the coolant warning light intermittently illuminated on the instrument panel. The contact had taken the vehicle to mercedes-benz of springfield (295 burnett rd, chicopee, ma 01020) where they discovered no fault with the coolant system however, the warning light continued to illuminate intermittently. The contact then performed a vin search on the nhtsa website and discovered nhtsa campaign number: 21v055000 (electrical system) and 21v152000 (service brakes, hydraulic) however, the parts to do the recall repairs were unavailable. Mercedes-benz of springfield (295 burnett rd, chicopee, ma 01020, (413) 624-4100) was contacted and it was confirmed that the parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 1,000. Vin tool confirms parts not available.

Tl* the contact owns a 2020 mercedes-benz sprinter 2500. The contact stated that the coolant warning light intermittently illuminated on the instrument panel. The contact had taken the vehicle to mercedes-benz of springfield (295 burnett rd, chicopee, ma 01020) where they discovered no fault with the coolant system however, the warning light continued to illuminate intermittently. The contact then performed a vin search on the nhtsa website and discovered nhtsa campaign number: 21v055000 (electrical system) and 21v152000 (service brakes, hydraulic) however, the parts to do the recall repairs were unavailable. Mercedes-benz of springfield (295 burnett rd, chicopee, ma 01020, (413) 624-4100) was contacted and it was confirmed that the parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 1,000. Vin tool confirms parts not available.

This feature is dangerous. When i drive this vehicle on a 2 lane highway with on coming trucks the "assist" pushes me into the oncoming trucks because it thinks i am drifting from my lane. I am trying to give the semi-truck a bit of space!*dt ask: let me turn this "feature" off permanently. It's the worse with than without. Right now i have to put tape over the camera to disable this.*jb

This feature is dangerous. When i drive this vehicle on a 2 lane highway with on coming trucks the "assist" pushes me into the oncoming trucks because it thinks i am drifting from my lane. I am trying to give the semi-truck a bit of space!*dt ask: let me turn this "feature" off permanently. It's the worse with than without. Right now i have to put tape over the camera to disable this.*jb

The active lane assist brakes too aggressively when approaching lane lines. Several times it has activated under slick conditions and has initiated a skid.*dt*jb

The active lane assist brakes too aggressively when approaching lane lines. Several times it has activated under slick conditions and has initiated a skid.*dt*jb

My brand new 2020 mercedes sprinter 2500 van just like. Everyone else's on that vehicle has a power steering hose that is too short. Because of this a fair amount of people have had this come off and ended up stranded. When it comes off you lose power steering. If this happens while driving it could be dangerous. I called mercedes benz of westminster in co and they said they cannot fix this until there is a recall for my particular vin. Other vins have received a recall already. I am afraid that by driving this vehicle like this it presents a danger to myself and other on the road. I am trying to be proactive and fix this before there is a bigger problem. I do not know what else to do. I think they should be. Halted from selling these vehicles until this is fixed. *dt*jb

My brand new 2020 mercedes sprinter 2500 van just like. Everyone else's on that vehicle has a power steering hose that is too short. Because of this a fair amount of people have had this come off and ended up stranded. When it comes off you lose power steering. If this happens while driving it could be dangerous. I called mercedes benz of westminster in co and they said they cannot fix this until there is a recall for my particular vin. Other vins have received a recall already. I am afraid that by driving this vehicle like this it presents a danger to myself and other on the road. I am trying to be proactive and fix this before there is a bigger problem. I do not know what else to do. I think they should be. Halted from selling these vehicles until this is fixed. *dt*jb

Power steering hose is too short for its fitting, and at risk of separating and causing a loss of power steering and loss of vehicle control. The vehicle is brand new. A recall should be issued for this, and/or it should be repaired under warranty. This is a dangerous situation that appears mercedes benz is failing to address.*dt*dt

Power steering hose is too short for its fitting, and at risk of separating and causing a loss of power steering and loss of vehicle control. The vehicle is brand new. A recall should be issued for this, and/or it should be repaired under warranty. This is a dangerous situation that appears mercedes benz is failing to address.*dt

High pressure power steering hose is too short and disconnects from the power steering pump.*dt*jb

High pressure power steering hose is too short and disconnects from the power steering pump.*dt*jb

The power steering hose slipped off the fitting and sprayed hydraulic fluid in the engine bay. This disabled vehicle and required us to be towed. There was already a recall on this item in canada, mercedes needs to come up with a permanent fix to prevent this from happening. I even took some additional precautions and had mercedes installed a stronger clamp on the power steering hose. Even with this clamp in place, the hose still came off after driving less than 1000 miles. The hydraulic fluid that mercedes specifies is not commonly found also leading to delays in getting it repaired.

The power steering hose slipped off the fitting and sprayed hydraulic fluid in the engine bay. This disabled vehicle and required us to be towed. There was already a recall on this item in canada, mercedes needs to come up with a permanent fix to prevent this from happening. I even took some additional precautions and had mercedes installed a stronger clamp on the power steering hose. Even with this clamp in place, the hose still came off after driving less than 1000 miles. The hydraulic fluid that mercedes specifies is not commonly found also leading to delays in getting it repaired.

Bought vehicle 26 sep 20 from general rv in draper, utah i was informed of the winnebago revel 2nd alternator recall number 162 had to be completed before i drove the vehicle off the lot. So, i was told [per manager mike mallory] it was completed on october 10th and thus drove it off the lot on october 22nd, 2020. Fast forward four months to feb 2021 as started to notice a god-awful squealing sound when i started the vehicle no matter what temperatures and it has progressively got worse up until april now. On 8 april 21 while at a mercedes-benz dealer in farmington, ut i was told the secondary alternator was out of alignment and the one and only serpentine belt had excessive wear, plus the issue was not a mercedes-benz warranty issue,, but rather a an up-fitter (winnebago) problem per mechanic trevor and service rep alex! So, on 9 apr 21 i contacted general rv again & said what the mercedes dealer told me and on the 22nd of april i provided photos of the alternator issue, so they (paul deluca lead svc rep) ordered the recall kit #162 from wb. However, here's the real kick in the face aka complaint... Why would they need to order another recall kit when they told me they stalled it in october 2020 before i could even drive it off the lot? Therefore, general rv flat out lied to me which is unbelievable and totally unacceptable especially with the severity of a serpentine belt failure at speed equals loss of steering and crash and/or death no to mention totalled vehicle! Second issue/complaint is my active brake and distance sensor behind the grill has been randomly failing especially at the worst times i.E. Long road trips! So, this renders the cruise control & smart braking inoperable which is unacceptable on a new vehicle with only a few thousand miles on it. So, i have been to the same mb dealer in farmington, ut 3nor 4 times to finally fix it, but no fix!!

The active lane keeping assist is highly dangerous and needs to be permanently disabled or removed from the vehicle. I narrowly avoided getting into a accident. I was driving on the highway in the left lane and had to serve around some dump items that fell of the back of the truck ahead. The active lane keeping assist forced the van back into the lane and towards the junk in the road and ended up running over it. It could of been a lot worse if the object was bigger, a car, person or animal. I should be able to turn it off once! Not every time i have to restart the vehicle. This worries me especially. With all the sprinter vans i see out there on the road everyday

Mercedes has located a dashboard drink holder directly above a vent that opens to the starter electrical module and circuit board. The drink holders are very shallow, and unstable. The location on the driver's side dash, next to a vent that leads to the starter circuit board is extremely dangerous. I accidently spilled coffee on the dash drink holders, and the subsequent spill led to the starter module to short circuit, stranding our sprinter van, which would not start for over an hour. Once started and driven for awhile, the van would not turn off until pushing the starter button continually for 20 minutes.

The active lane keeping assist is highly dangerous and needs to be permanently disabled or removed from the vehicle. I narrowly avoided getting into a accident. I was driving on the highway in the left lane and had to serve around some dump items that fell of the back of the truck ahead. The active lane keeping assist forced the van back into the lane and towards the junk in the road and ended up running over it. It could of been a lot worse if the object was bigger, a car, person or animal. I should be able to turn it off once! Not every time i have to restart the vehicle. This worries me especially. With all the sprinter vans i see out there on the road everyday

Mercedes has located a dashboard drink holder directly above a vent that opens to the starter electrical module and circuit board. The drink holders are very shallow, and unstable. The location on the driver's side dash, next to a vent that leads to the starter circuit board is extremely dangerous. I accidently spilled coffee on the dash drink holders, and the subsequent spill led to the starter module to short circuit, stranding our sprinter van, which would not start for over an hour. Once started and driven for awhile, the van would not turn off until pushing the starter button continually for 20 minutes.

Bottom power steering hose coming loose ... Not a solid clamp.. Replaced with real hose clamp before the popped off.

Bottom power steering hose coming loose ... Not a solid clamp.. Replaced with real hose clamp before the popped off.

The 4wd in this vehicle does not disengage properly even when done per the owners manual instructions. Under 1,000 miles on the vehicle . For example, i stopped the vehicle, shifted to neutral, engaged 4wd and drove for 15-20 minutes on a dirt road. I pulled over to enjoy the view, put the vehicle in park but left the engine running. When i attempted to put the vehicle back into drive, the 4wd decided it was time to disengage (without me pushing the button to do so) and it made all sorts of loud grinding and clanging sounds as the mechanical parts bashed around. I went to neutral to disengage and that did not solve it. It refused to go back to 4wd either and the transmission was inoperable. I turned the vehicle off several times and finally got it to be drivable again in 4wd. All of this happened on a forest service dirt road, almost flat surface with just a slight angle backward if i took foot off brake.

The 4wd in this vehicle does not disengage properly even when done per the owners manual instructions. Under 1,000 miles on the vehicle . For example, i stopped the vehicle, shifted to neutral, engaged 4wd and drove for 15-20 minutes on a dirt road. I pulled over to enjoy the view, put the vehicle in park but left the engine running. When i attempted to put the vehicle back into drive, the 4wd decided it was time to disengage (without me pushing the button to do so) and it made all sorts of loud grinding and clanging sounds as the mechanical parts bashed around. I went to neutral to disengage and that did not solve it. It refused to go back to 4wd either and the transmission was inoperable. I turned the vehicle off several times and finally got it to be drivable again in 4wd. All of this happened on a forest service dirt road, almost flat surface with just a slight angle backward if i took foot off brake.