2019 Subaru WRXSubaru Wrx 2019

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 207567 [USA]: Inoperative backup lights and an inoperative rearview camera can reduce vehicle visibility and driver awareness, increasing the risk of a crash.
    Subaru of america, inc. (subaru) is recalling certain 2015-2021 wrx vehicles. The backup light switch may corrode and become inoperative, which can result in the backup lights not illuminating and the rearview camera image not displaying when the vehicle is in reverse.
    dealers will inspect and replace the backup light switch, as necessary, free of charge. Owner notification letters are expected to be mailed september 19, 2022. Owners may contact subaru's customer service at 1-844-373-6614. Subaru's number for this recall is wre-22.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 181518 [USA]: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
    Subaru of america, inc. (subaru) is recalling certain 2019-2020 ascent, 2018 forester, 2018-2020 impreza, legacy, outback, 2018-2019 brz, wrx, and toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
    dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed september 24, 2021. Subaru and toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is wrg-21.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • FAQ 15-318-24R - ELECTRICAL SYSTEM: T16 volte warranty extension (15-318-24r) frequently asked questions.
  • 15-318-24R - ELECTRICAL SYSTEM: This bulletin announces the availability of the dcm bypass box designed to be used as an alternative replacement part for data communication module (dcm) in vehicles with no active starlink subscription. There will be a warranty extension f
  • 15-256-19R - ELECTRICAL SYSTEM: This bulletin provides information on a new reprogramming procedure (fota) to optimize the harman gen 3.1 audio and navigation head units (h/u) utilized in the models as listed.
  • 15-236-18R - ELECTRICAL SYSTEM: This bulletin addresses the reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • 15-242-19R - EQUIPMENT: This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the gen 2 telematics systema??S remote access features.
  • 15-219-18R - ELECTRICAL SYSTEM: This bulletin addresses an error code 202 and or 204 when attempting to complete the starlink telematics subsription process.
  • 15-318-24R - ELECTRICAL SYSTEM: This bulletin announces the availability of the dcm bypass box designed to be used as an alternative replacement part for data communication module (dcm) in vehicles with no active starlink subscription.
  • 15-318-24 - ELECTRICAL SYSTEM: This bulletin announces the availability of a data communication module (dcm) bypass box. This has been designed as an alternative replacement part for vehicles without active starlink subscriptions. The bypass box will support audio functi
  • 15-256-19R - ELECTRICAL SYSTEM: This bulletin provides information on a new reprogramming procedure (fota) to optimize the harman gen 3.1 audio and navigation head units (h/u) utilized in the models as listed.
  • WRE-22R - POWER TRAIN: Subaru of america, inc. (subaru) is initiating a new safety recall for certain 2015-2021 model year wrx sti vehicles, which may contain a defective back-up lamp switch.
  • SubaruNet Announ - POWER TRAIN: Subaru of america, inc. (subaru) is initiating a new safety recall for certain 2015-2021 model year wrx sti vehicles, which may contain a defective backup lamp switch.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • 07-207-22R - ELECTRICAL SYSTEM: In the interest of customer satisfaction, subaru of america, inc. Is extending the new car basic warranty coverage for the 12 volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six t
  • WRE-22R - ELECTRICAL SYSTEM: Subaru of america, inc. (subaru) is initiating a new safety recall for certain 2015-2021 model year wrx sti vehicles, which may contain a defective back-up lamp switch.
  • 09-110-23R - ENGINE AND ENGINE COOLING: This service information bulletin announces diagnostic service procedures to be followed when dtc P0420 (catalyst system efficiency below threshold bank 1) is detected by the engine control module (ecm).
  • 15-266-20R - ELECTRICAL SYSTEM: This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their gen 2/gen 3 telematics system equipped subaru.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed
  • 15-314-23 - ELECTRICAL SYSTEM: This bulletin is to inform you of the availability of the new auxiliary usb terminal and adapter cord designed to address cases of intermittent communication loss when using apple carplay and/or android auto application connected via the au
  • 18-231-23 - ELECTRICAL SYSTEM: This bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the eyesighta? System after body repair procedures have been performed.
  • 15-282-21R - ENGINE AND ENGINE COOLING: This service information bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the starlink remote engine start (res) feature.
  • 01-168-09R - ELECTRICAL SYSTEM: The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the subaru lock information web-site.
  • 07-207-22R - ELECTRICAL SYSTEM: In the interest of customer satisfaction, subaru of america, inc. Is extending the new car basic warranty coverage for the 12 volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six t
  • 15-304-22R - ELECTRICAL SYSTEM: This service information bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of infotainment concerns.
  • 15-285-21R - ELECTRICAL SYSTEM: This bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
  • 12-249-23R - EQUIPMENT: This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from japan. This bulletin does not apply to sia built vehicles.
  • 02-131-12R - ENGINE AND ENGINE COOLING: The purpose of this bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • 16-136-22R - ENGINE AND ENGINE COOLING: This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
  • 15-300-22R - ENGINE AND ENGINE COOLING: This service information bulletin provides the diagnostic procedure for the starlinka? Remote engine start (res). All gen2 and gen3 telematics equipped models.
  • 15-255-19R - ELECTRICAL SYSTEM: Map data update procedure for harman gen 3.1 navigation equipped head units (h/u).
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • 15-282-21R - ENGINE AND ENGINE COOLING: This bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the starlink remote engine start (res) feature.
  • 15-256-19R - ELECTRICAL SYSTEM: This bulletin provides information on a new reprogramming procedure (fota) to optimize the harman gen 3.1 audio and navigation head units (h/u) utilized in the models as listed.
  • 15-266-20R - ELECTRICAL SYSTEM: This service information bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their gen 2/gen 3 telematics system equipped subaru.
  • 171713R - AIR BAGS: Event data recorder (edr) function of airbag module
  • 15-285-21R - ELECTRICAL SYSTEM: This bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
  • 037314 - ENGINE AND ENGINE COOLING: This bulletin informs of a design change to the reverse idler gear and its internal spring along with a revised assembly procedure. The only purpose for the change was to enhance production efficiency.
  • 0214013 - ENGINE AND ENGINE COOLING: Oil filler cap gasket coming unseated
  • Announcement - EQUIPMENT: New vehicle receipt- navigation sd card transit storage location change
  • Announcements-2 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER: Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
  • WQE41-1 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Puddle light recall
  • 0116809R - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Replacement key and immobilizer info
  • 16-131-20R - POWER TRAIN: This service information bulletin provides an updated diagnostic flow along with an important caution to follow for certain cvt solenoid related dtcs as listed.
  • 15-242-19R - ELECTRICAL SYSTEM: This service information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the gen 2 telematics systema??S remote access features.
  • 15-219-18R - ELECTRICAL SYSTEM: When attempting to complete the starlink telematics subscription process, an error code 202 and / or 204 may occur preventing the process from completing successfully.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • 07-207-22R - ELECTRICAL SYSTEM: Subaru battery drain product liability litigation.
  • 07-207-22R - ELECTRICAL SYSTEM: Subaru battery drain product liability litigation.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • 15-282-21R - ELECTRICAL SYSTEM: This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the starlink res feature.
  • 07-207-22R - ELECTRICAL SYSTEM: In the interest of customer satisfaction, subaru of america, inc. Is extending the new car basic warranty coverage for the 12 volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six t
  • WRE-22R - POWER TRAIN: Subaru of america, inc. (subaru) is initiating a new safety recall for certain 2015-2021 model year wrx sti vehicles, which may contain a defective back-up lamp switch.
  • 07-207-22R - ELECTRICAL SYSTEM: Subaru battery drain product liability litigation.
  • 5-88-21R - SUSPENSION: This bulletin announces a design change made to the front stabilizer bushings.
  • 09-74-21R - ENGINE AND ENGINE COOLING: This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components.
  • WRE-22 - ELECTRICAL SYSTEM: Subaru of america, inc. (subaru) is initiating a new safety recall for certain 2015-2021 model year wrx sti vehicles, which may contain a defective back-up lamp switch.
  • SubaruNet Announ - ELECTRICAL SYSTEM: Announcement to subaru retailers regarding the preliminary settlement in a class action lawsuit regarding battery drain in certain subaru vehicles.
  • 09-74-21R - ENGINE AND ENGINE COOLING: This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.G. Intake valves and / or manifold, and combustion chambers).
  • SubaruNet Announ - POWER TRAIN: Wre-22 backup lamp switch failure safety recall
  • 01-167-08R - EQUIPMENT: This bulletin contains additional information for recommended materials listed in the service manuals for individual models.
  • 15-302-22 - ELECTRICAL SYSTEM: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
  • 18-207-22 - EQUIPMENT: The purpose of this bulletin is to provide a description of current changes to service manuals available via the subaru technical information system (stis) web site.
  • 07-207-22R - ELECTRICAL SYSTEM: This bulletin announces a warranty extension information regarding 12 volt vehicle batteries.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • Subaru Tech Tips - EQUIPMENT: Special edition, 2012 current model subaru evaporative diagnostics and smoke testing.
  • 15-282-21R - ELECTRICAL SYSTEM: This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the starlink res feature.
  • SubaruNet Announ - EQUIPMENT: Subaru of america, inc. (subaru) is initiating a new safety recall for certain 2015-2021 model year wrx sti vehicles, which may contain a defective backup lamp switch.
  • 15-298-22 - COMMUNICATION:MANUFACTURER TELEMATICS: This bulletin announces the preferred practices to be used when handling vehicles equipped with gen2 telematics which are enrolled in the subaru starlink® security plus service featuring stolen vehicle recovery plus with immobilizer.
  • 02-131-12R - EQUIPMENT ADAPTIVE/MOBILITY: The purpose of this bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.
  • 05-88-21 - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin announces a design change made to the front stabilizer bushings.
  • 15-236-18R - EQUIPMENT: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • 12-203-16R - SEAT BELTS: This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units.
  • WRG-21R - FUEL SYSTEM, GASOLINE: Subaru of america, inc. (subaru) is initiating a new safety recall for certain 2019-2020 my ascent, 2018-2019 my brz, 2018 my forester (turbo), 2018-2020 my impreza, 2018-2020 my legacy, 2018-2020 my outback, and 2018-2019 my wrx vehicles i
  • 18-220-22 - EQUIPMENT: The purpose of this bulletin is to provide a description of current changes to service manuals available via the subaru technical information system (stis) web site.
  • 15-192-22R - ELECTRICAL SYSTEM: This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the infotainment concerns. (applicable to all models with harman or denso cp1 infotainment).
  • 15-234-18R - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
  • 01-175-16 - EQUIPMENT: This bulletin provides helpful tips to better utilize the subaru select monitor 4.
  • 15-255-19R - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Map data update procedure for harman gen 3.1 navigation equipped head units (h/u).
  • 02-189-22 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK:DRAIN PLUG: This bulletin announces design changes to the engine oil and cvt fluid drain plugs.
  • 15-234-18R - EQUIPMENT:ELECTRICAL: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
  • 05-88-21 - SUSPENSION: This bulletin announces a design change made to the front stabilizer bushings.
  • 15-255-19R - ELECTRICAL SYSTEM: Map data update procedure for harman gen 3.1 navigation equipped head units.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units.
  • WRG-21R - FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP: Subaru of america, inc. (subaru) is initiating a new safety recall for certain 2019-2020 my ascent, 2018-2019 my brz, 2018 my forester (turbo), 2018-2020 my impreza, 2018-2020 my legacy, 2018-2020 my outback, and 2018-2019 my wrx vehicles i
  • WRG-21 - FUEL SYSTEM, GASOLINE: Subaru of america, inc. (subaru) is initiating a new safety recall for certain 2019-2020 my ascent, 2018-2019 my brz, 2018 my forester (turbo), 2018-2020 my impreza, 2018-2020 my legacy, 2018-2020 my outback, and 2018-2019 my wrx vehicles i
  • Subarunet Announ - FUEL SYSTEM, GASOLINE: Wrg-21 fuel pump impeller failure safety recall ⿿ owner notification.
  • 16-102-16R - EQUIPMENT: This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting dtc P0841- secondary oil pressure sensor performance.
  • 16-103-16R - ELECTRICAL SYSTEM: This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the cvt assembly.
  • SubaruNet Announ - EQUIPMENT: Wrg-21 fuel pump parts scrapping.
  • 05-79-20R - WHEELS: This bulletin announces a change made to the wheel lug nuts.
  • 15-195-16R - ELECTRICAL SYSTEM: This bulletin provides important information regarding diagnosis and replacement (when applicable) of the starlink telematics data communication module (dcm) along with a new claim submission requirement.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units.
  • WRG-21R - FUEL SYSTEM, GASOLINE: Subaru of america, inc. (subaru) is initiating a new safety recall for certain 2019-2020 my ascent, 2018-2019 my brz, 2018 my forester (turbo), 2018-2020 my impreza, 2018-2020 my legacy, 2018-2020 my outback, and 2018-2019 my wrx vehicles i
  • 07-200-21 - STRUCTURE: This bulletin announces the design changes to the right front wheel apron.
  • 09-74-21R - FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY: This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.G. Intake valves and / or manifold, and combustion chambers).
  • WRG-21 - FUEL SYSTEM, GASOLINE: Subaru of america, inc. (subaru) is initiating a new safety recall for certain 2019-2020 my ascent, 2018-2019 my brz, 2018 my forester (turbo), 2018-2020 my impreza, 2018-2020 my legacy, 2018-2020 my outback, and 2018-2019 my wrx vehicles i
  • Subarunet Announ - FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY: Subaru of america, inc. (subaru) is initiating a new safety recall in which the fuel pump may become inoperative.
  • 12-203-16R - SEATS: This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units.
  • 09-78-21 - ELECTRICAL SYSTEM: This bulletin announces the availability of engine control module (ecm) reprograming files to correct dtc P015A and/or P015B.
  • 18-212-21 - EQUIPMENT: The purpose of this bulletin is to provide a description of current changes to service manuals available via the subaru technical information system (stis) web site.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • 09-74-21R - ENGINE AND ENGINE COOLING: This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.G. Intake valves and / or manifold, and combustion chambers).
  • 16-131-20R - POWER TRAIN: This bulletin provides corrected diagnostics containing a revised flow for certain cvt solenoid related dtcs.
  • 01-167-08R - EQUIPMENT: This bulletin contains additional information for recommended materials listed in the service manuals for individual models
  • 09-51-08R - EQUIPMENT: This bulletin is to advise of soa⿿s revised catalytic converter recycling program shipping procedure.
  • 02-187-21 - ENGINE AND ENGINE COOLING: This bulletin outlines changes in the service procedure for engine oil pressure inspection.
  • 07-196-21 - ELECTRICAL SYSTEM: This bulletin announces availability of a new reprograming file for the telematics system.
  • 18-210-21 - EQUIPMENT: Description of current changes to service manuals available via the subaru technical information system (stis) web site.
  • 09-74-21R - ENGINE AND ENGINE COOLING: This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components.
  • 15-282-21R - ELECTRICAL SYSTEM: This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the starlink res feature.
  • 10-98-20R - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR: This bulletin announces availability of new a/c compressor assemblies designed to address customer concerns of reduced system performance accompanied by a rattling and / or scraping type sound.
  • 05-84-21 - EQUIPMENT: This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
  • 15-221-18R - ELECTRICAL SYSTEM: This bulletin provides helpful information about operating conditions observed in the field for technicians to use when diagnosing customer concerns which may arise while operating harman gen 3 navigation and display audio systems.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units.
  • 11-199-20R - ELECTRICAL SYSTEM: This bulletin announces availability of reprogramming files to optimize the engine control module (ecm).
  • 11-201-21 - ELECTRICAL SYSTEM: This bulletin announces availability of reprogramming files to optimize the engine control module (ecm). The new files will address dtc P0116 and hard starting in cold temperature concerns when an accessory engine block heater is utilized.
  • 14-22-16R - EQUIPMENT: To help reduce confusion and increase technician efficiency, subaru of america, inc. (soa) has developed the following cross reference list to help locate the appropriate special service tool.
  • 15-219-18R - ELECTRICAL SYSTEM: This bulletin provides information related to error code 202 and/or 204 generated during the gen 2 telematics subscription process. This bulletin is applicable to all 2019-2021my vehicles equipped with a gen. 2 telematics system.
  • 15-267-20R - ELECTRICAL SYSTEM: This bulletin provides information related to the telematics system's automatic collision notification (acn) and advanced automatic collision notification (aacn) feature operation, diagnostic tips, and best practices.
  • 03-78-17R - ENGINE AND ENGINE COOLING: This bulletin announces a design change to the clutch release bearing.
  • 12-203-16R - SEATS: This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
  • 15-236-18R - EQUIPMENT: Reprogramming file availability for optimization of harman gen 3.1 and gen 3.1α audio and navigation head units.
  • 01-168-09R - EQUIPMENT: The purpose of this bulletin is to provide replacement key and immobilizer information.
  • 02-131-12R - ENGINE AND ENGINE COOLING: The purpose of this bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the timing chain cover, front camshaft cap, camshaft carrier, and/or upper oil pan.
  • 05-79-20 - WHEELS: This service information bulletin announces a change made to the wheel lug nuts.
  • 15-236-18R - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units.
  • 12-203-16R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
  • 15-219-18R - EQUIPMENT: This bulletin provides information related to error code(s) 202 and/or 204 generated during the gen 2 telematics subscription process.
  • 12-305-20 - STRUCTURE: This bulletin announces a design change made to the front hood air intake duct.
  • 12-306-20R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies.
  • 4-26-20 - POWER TRAIN: This bulletin describes a design change to the replacement hydraulic-type steering gearbox assembly.
  • 16-103-16R - POWER TRAIN: This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the cvt assembly.
  • 16-131-20 - POWER TRAIN: This service information bulletin provides corrected diagnostics containing a revised flow for certain cvt solenoid related dtcs.
  • 15-255-19R - EQUIPMENT: Map update for harman gen 3.1 navigation equipped head units.
  • 05-81-20 - SUSPENSION: This bulletin announces design changes made to certain rear shock absorbers used on the models listed.
  • 03-86-20 - POWER TRAIN: This bulletin provides additional repair procedures to follow when replacing a leaking clutch master cylinder on certain vehicles.
  • 216316 - ENGINE (PWS): This service information bulletin provides new inspection and repair procedures for avcs (active valve control system) -related dtcs on the fa and fb engine equipped models listed above. The applicable service manuals will be revised with t
  • 10-19-20 - EQUIPMENT: The purpose of this bulletin is to provide a description of current changes to service manuals available via the subaru technical information system (stis) web site.
  • 12-301-20 - EQUIPMENT: This bulletin outlines changes made to the rear shelf trim to address customer concerns of a rattling sound heard while driving over bumpy / rough roads.
  • 10-98-20R - EQUIPMENT:APPLIANCE:AIR CONDITIONER: This bulletin announces availability of new a/c compressor assemblies designed to address customer concerns of reduced system performance accompanied by a rattling and/or scraping type sound.
  • 18-201-20 - EQUIPMENT: The purpose of this bulletin is to provide a desription of current changes to service manuals available via the subaru technical information system (stis) web site.
  • Subaru Starlink - ELECTRICAL SYSTEM:SOFTWARE: Update your starlink multimedia software and navigation maps.
  • Subaru Starlink - ELECTRICAL SYSTEM: Update for starlink multimedia software. (with 7-inch or 8-inch display)
  • 18-200-20 - EQUIPMENT: This bulletin provides a description of current changes to service manuals.
  • 15-255-19R - EQUIPMENT: Map data update procedure for harman gen 3.1 navigation equipped head unts (h/u).
  • 15-271-20 - ELECTRICAL SYSTEM: This service information bulletin announces discontinuation of both the "stitcher" app and the related news radio feature from the starlink app lineup effective 12 midnight on thursday, september 24, 2020.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • 06-79-20 - ENGINE AND ENGINE COOLING: This bulletin announces availability of new master cylinder application shaft seals.
  • 14-22-16R - EQUIPMENT: Special service tools cross reference list.
  • 15-236-18R - EQUIPMENT: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models listed.
  • 15-238-19R - ELECTRICAL SYSTEM: Important: this service information bulletin has been removed following software version 6 release to the field. Please refer to tsb 15-211-17r for gen 3.0 and tsb 15-236-18r for gen 3.1 the update on this condition.
  • 15-266-20 - EQUIPMENT: This service information bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their gen 2 telematics system equipped subaru.
  • 15-267-20 - FORWARD COLLISION AVOIDANCE: This document discusses some of the conditions that may trigger an automatic collision notification (can) (gen1) or advanced automatic collision notification (aacn) (gen2), without a collision, airbag deployment, or accident taking place.
  • 15-264-20R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The intent of this service information bulletin is to provide technicians and staff members who interact with the telematics system insight to help address questions regarding opeation of the wifi hotspot feature.
  • 15-242-19R - EQUIPMENT: This service information bulletin has been developed for use as a quick reference tool aid in diagnosing operational concerns of the gen 2 telematics system's remote access features.
  • 15-219-18R - ELECTRICAL SYSTEM: This service information bulletin provides telematics system/generation applicability.
  • 15-195-16R - ELECTRICAL SYSTEM: This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the starlink telematics data communication module (dmc).
  • 06-76-20 - SERVICE BRAKES, HYDRAULIC: This service information bulletin provides precautions to follow when servicing the brembo brake calipers utilized on the models listed. Because of their aluminum construction, it is critcal to take extra care when servicing.
  • 12-290-20 - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin announces a design change made to the front seat backrest cover trim material on the models listed. The new material has enhanced wear resistance, especially in the side bolster area which may show wear over time from getting
  • 01-181-20 - EQUIPMENT: All models (vehicle cleaning- covid-19best practices)
  • 15-195-16R - EQUIPMENT: This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the starlink telematics data communication module (dcm). All models with starlink telematics system.
  • 15-219-18R - ELECTRICAL SYSTEM: This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the starlink telematics subscription process.
  • 07-174-20 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This service bulletin provides details of a correction to the diagnostic procedure for dtc B2350- rear radar communication error on the models listed.
  • 07-173-20 - LATCHES/LOCKS/LINKAGES: This service information bulletin provides insight on how to address a customer concern of the rear hatch, power rear gate (prg) or trunk release operating (or finding the prg/trunk open unexpectedly after parking) without a specific input
  • 17-17-13R - EQUIPMENT: This bulletin provides information regarding event data recorder (edr) functionality which has been incorporated into the airbag system.
  • 07-75-13R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides information regarding dtc P0606 related specifically to the determination of this code on forester turbo and applicable wrx models.
  • 18-199-20 - EQUIPMENT: The purpose of this bulletin is to provide a description of current changes to service manuals available via the subaru technical information system (stis) web site.
  • 07-169-20 - ELECTRICAL SYSTEM: This service information bulletin describes a change made to the labels applied to the push to start switches used on the models listed.
  • 15-130-08R - EQUIPMENT: This bulletin details an important regulation issued by the national highway traffic safety administration (nhtsa) which impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • 03-83-20R - POWER TRAIN: This bulletin announces availability of new shift forks and the corresponding sleeve and hub assembly to address isolated customer concerns of a rattling / vibration -type sound from the shift knob. The sound is primarily reported while dri
  • 15-234-18R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
  • 11-199-20 - ELECTRICAL SYSTEM: This bulletin announces availability of reprogramming files to optimize the engine control module (ecm). The new logic will address isolated concerns of a hard start condition occurring in cold weather (+10 degrees fahrenheit or lower) and
  • 07-152-19R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin announces availability of new power window switch assemblies.
  • 07-167-20 - ELECTRICAL SYSTEM: This bulletin announces availability of a new stop lamp switch for the models listed above equipped with led - type rear combination lamps.
  • 11-195-20 - ENGINE AND ENGINE COOLING: This bulletin announces availability of a new vacuum hose assembly for the positive crankcase ventilation (pcv) system incorporating improved sealing to prevent potential oil seepage.
  • 15-256-19R - EQUIPMENT: This bulletin provides information on a new reprogramming procedure (fota) to optimize the harman gen 3.1 audio and navigation head units (h/u).
  • 15-255-19R - EQUIPMENT: The first tomtom map update for gen 3.1 harman navigation equipped vehicles was made available.
  • 17-17-13R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides information regarding event data recorder (edr) functionality which has been incorporated into the airbag system.
  • Subarunet Announ - STRUCTURE: Required s209 under spoiler installation.
  • 12/275/19 - SEATS: This bulletin announces a change made to the leather front seat cushion covers to address isolated concerns of a sagging/loose fitting condition after an occupant leaves the seat as shown in the example photos below. A pattern revision was
  • 15-236-18R - EQUIPMENT: Reprograming file availability for optimization of harman gen 3.1 audio and navigation head units.
  • 15-234-18R - ELECTRICAL SYSTEM: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in sections 8.4.9 and 11.2.10 of your claims policie
  • 15-229-18R - EQUIPMENT: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the harman investigation guide questionnaire as it gathers important details which will help with diagnosis a
  • 15-256-19 - EQUIPMENT: This bulletin provides information on a new reprogramming procedure (fota) to optimize the harman gen 3.1 audio and navigation head units (h/u) utilized in the models as listed above.
  • 15-255-19 - ELECTRICAL SYSTEM: "on december 14th, 2018, the first tomtom map update for gen 3.1 harman navigation equipped vehicles was made available. While the map update process is user-friendly, we ask that retailers assist customers with the map update procedure whe
  • 15-236-18R - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed above. The p
  • 07-146-19R - ELECTRICAL SYSTEM: "this bulletin announces a design change made to the engine wiring harness to improve resistance to moisture. A detailed illustration describing the change is supplied below."
  • 15-220-18R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin provides troubleshooting steps to use when diagnosing concerns of the apple carplay and / or android auto feature not connecting or launching properly when a compatible device is connected to the head unit.
  • 15-231-18R - EQUIPMENT: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the harman investigation guide-questionnaire as it gathers important details which will assist
  • 15-230-18R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving bluetooth (bt) functionality. Please start by completing the harman investigation guide questionnaire as it gathers important details which w
  • 15-228-18R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the harman investigation guide questionnaire as
  • 15-247-19R - EQUIPMENT ADAPTIVE/MOBILITY: This service information bulletin announces availability of a map update which includes new software to address a route searching error. A ⿿route calculation unsuccessful⿝ message may be displayed when the selected route crosses state b
  • 15-227-18R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the navigation system⿿s functionality. Please start by completing the harman investigation guide questionnaire as it gathers important details whi
  • 15-226-18R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding usb functionality. Please start by completing the harman investigation guide questionnaire as it gathers important details which will help wi
  • 15-221-18R - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This bulletin provides helpful information about operating conditions observed in the field for technicians to use when diagnosing customer concerns which may arise while operating harman gen 3.0 and 3.1 navigation and display audio systems
  • 07-161-19 - AIR BAGS: This service information bulletin announces a design change made to the side curtain and knee airbag modules on the models listed above to optimize commonization with the japanese production parts. The change involves the mixture ratio of
  • 15-253-19 - ELECTRICAL SYSTEM: This service information bulletin provides the answer to potential inquiries regarding the starlink app being unable to play music files stored on a customer⿿s android® phone / device through the head units (h/u) used in the applicable
  • Subaru Retailers - ENGINE AND ENGINE COOLING: With the introduction of the sti s209, the most powerful and highest performance sti ever, we want to make you aware of a new high-performance motor oil. To support the 341 hp engine, we are offering the factory fill motul 5w-40 300v power
  • 09-70-19 - POWER TRAIN: This service information bulletin outlines design changes made to the coolant hoses for the cvt fluid cooler and the spring-type clamps used to secure them.
  • Subaru Retailers - STRUCTURE: Please note before these vehicles can be retailed to owners, the under spoilers must be installed prior to delivery. They cannot be installed at the factory nor the port due to the already low ground clearance. This is a compliance issue fo
  • 15-247-19 - ELECTRICAL SYSTEM: This service information bulletin announces availability of a map update which includes new software to address a route searching error. A ⿿route calculation unsuccessful⿝ message may be displayed when the selected route crosses state
  • 02-131-12R - ENGINE AND ENGINE COOLING: The purpose of this bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan. There are five areas that sho
  • 16-103-16R - POWER TRAIN: This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the cvt assembly. Investigation has identified likely sources of the seepage to be the sealant used on the cvt
  • 12-271-19 - STRUCTURE: This service information bulletin announces a design change made to the rear bumper cover side mounting brackets. These new brackets provide increased clearance between the edges of the bumper cover and the corresponding quarter panels. Thi
  • 16-103-16R - POWER TRAIN: "this bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the cvt assembly. Investigation has identified likely sources of the seepage to be the sealant used on the cvt⿿
  • 04-25-19R - STEERING: "the primary focus of this bulletin is to provide a procedure to follow when diagnosing a customer concern of torque steer, defined as a pulling condition to either the left or right when under full acceleration which requires a somewhat gr
  • 15-234-18R - EQUIPMENT:ELECTRICAL: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in sections 8.4.9 and 11.2.10 of your claims policie
  • 15-236-18R - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed above. The p
  • 11-191-19R - ELECTRICAL SYSTEM: This bulletin announces availability of a new engine control module (ecm) for the models listed above designed to address dtc P2610: ⿿ecm/pcm engine off timer performance⿝. Under certain rare conditions, an electrostatic surge may influ
  • 11-191-19 - ELECTRICAL SYSTEM:SOFTWARE: This bulletin announces availability of a new engine control module (ecm) for the models listed above designed to address dtc P2610: ⿿ecm/pcm engine off timer performance⿝. Under certain rare conditions, an electrostatic surge may influ
  • 07-152-19R - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: "this bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: ⿢ power windows inoperative from the driver⿿s door master and / or passenger front door switch ⿢ unabl
  • 06-68-19R - SERVICE BRAKES, HYDRAULIC: This service information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven o
  • 02-163-16R - ENGINE (PWS): This service information bulletin provides new inspection and repair procedures for avcs (active valve control system) -related dtcs on the fa and fb engine equipped models listed above. The applicable service manuals will be revised with t
  • 18-196-19 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The purpose of this bulletin is to provide a description of current changes to service manuals available via the subaru technical information system (stis) web site. The tables contained within this bulletin are to be used as guides for bec
  • 15-235-18R - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the harman kardon gen 3 infotainment system: symptom 1: no audio output is heard but, the volume level displayed changes w
  • 02-182-19 - EQUIPMENT: This service information bulletin announces a design change made to the tgv assemblies used on the forester turbo models and wrxs listed above. Condensation resulting from egr system operation may enter the area between the tgv shaft and be
  • 15-242-19 - EQUIPMENT: This service information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the gen 2 telematics system?S remote access features on all 2019 vehicles with gen 2 telematics. It is stron
  • Subaru Tech Tips - EQUIPMENT: Subaru service and technical support line newletter.
  • 12-264-19 - EQUIPMENT: This service information bulletin announces a design change made to the retaining bolt used to secure the child anchors to the rear shelf plates on the models listed above. This change was made in support of parts communization with other s
  • 15-221-18R - EQUIPMENT: This bulletin provides helpful information about operating conditions observed in the field for technicians to use when diagnosing customer concerns which may arise while operating harman gen 3.0 and 3.1 navigation and display audio systems
  • 15-235-18R - EQUIPMENT: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the harman kardon gen 3 infotainment system: symptom 1: no audio output is heard but, the volume level displayed changes w
  • 14-22-16R - EQUIPMENT: To help reduce confusion and increase technician efficiency, subaru of america, inc. (soa) has developed the following cross reference list to help locate the appropriate special service tool.
  • GEN 3-1 - ELECTRICAL SYSTEM:SOFTWARE: Immediately discontinue the use of latest 2019 my gen 3.1 harman software update.
  • 15-236-18R - ELECTRICAL SYSTEM:SOFTWARE: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed above. The p
  • 15-228-18R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank).
  • 15-238-19 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This service information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio compact discs (cds). Harman gen 3.0 head units which have previously received sof
  • 15-229-18R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the harman investigation guide questionnaire as it gathers important details which will help with diagnosis a
  • 02-163-16R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This service information bulletin provides new inspection and repair procedures for avcs (active valve control system) -related dtcs on the fa and fb engine equipped models listed above. The applicable service manuals will be revised with t
  • 05-68-19 - EQUIPMENT ADAPTIVE/MOBILITY: This service information bulletin provides details regarding a change made to the front hub assembly retaining bolts to enhance vehicle production line efficiency.
  • 16-120-19 - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. If an applicable vehicle presents with the condition as described, it i
  • 02-170-17R - ENGINE (PWS): This bulletin announces part information for new active valve control system (avcs) oil control solenoid valves (ocv) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness conn
  • 02-178-18R - EQUIPMENT: This service information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.
  • 06-68-19 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER: This service information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven o
  • 07-146-19 - ELECTRICAL SYSTEM:WIRING: This bulletin announces a design change made to the engine wiring harness to improve resistance to moisture. A detailed illustration describing the change is supplied below.
  • 17-17-13R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin provides information regarding event data recorder (edr) functionality which has been incorporated into the airbag system.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed above. The p
  • 15-235-18 - EQUIPMENT:ELECTRICAL: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the harman kardon gen 3 infotainment system: symptom 1: no audio output is heard but, the volume level displayed changes wh
  • 15-219-18R - ELECTRICAL SYSTEM: When attempting to complete the starlink telematics subscription process, an error code 202 and/or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage commcheck process which introdu
  • 15-220-18R - EQUIPMENT:ELECTRICAL: This bulletin provides troubleshooting steps to use when diagnosing concerns of the apple carplay and/or android auto feature not connecting or launching properly when a compatible device is connected to the head unit.
  • 15-234-18 - EQUIPMENT: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in sections 8.4.9 and 11.2.10 of your claims policie
  • 06-66-18 - SERVICE BRAKES, AIR:DISC:ROTOR: This service information bulletin announces a design change made to the front brake rotors used on the models listed above. The change makes it easier to identify these parts from those used on other models.
  • 02-179-18 - EQUIPMENT ADAPTIVE/MOBILITY: This service information bulletin announces a change to the procedure and sequence used for torqueing the cylinder head bolts on the ej25 turbocharged engine used in the 2015-2018my sti.
  • 15-219-18R - ELECTRICAL SYSTEM: When attempting to complete the starlink telematics subscription process, an error code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage commcheck process which intro
  • 15-220-18R - ELECTRICAL SYSTEM:SOFTWARE: This bulletin provides troubleshooting steps to use when diagnosing concerns of the apple carplay and/or android auto feature not connecting or launching properly when a compatible device is connected to the head unit.
  • 15-234-18 - EQUIPMENT: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in sections 8.4.9 and 11.2.10 of your claims policie
  • 06-66-18 - SERVICE BRAKES, AIR:DISC:ROTOR: This service information bulletin announces a design change made to the front brake rotors used on the models listed above. The change makes it easier to identify these parts from those used on other models.
  • 15-220-18R - EQUIPMENT:ELECTRICAL: This bulletin provides troubleshooting steps to use when diagnosing concerns of the apple carplay and / or android auto feature not connecting or launching properly when a compatible device is connected to the head unit.
  • 15-231-18R - EQUIPMENT:ELECTRICAL: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the harman investigation guide-questionnaire as it gathers important details which will assist
  • 15-230-18R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving bluetooth (bt) functionality. Please start by completing the harman investigation guide questionnaire as it gathers important details which w
  • 15-229-18R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the harman investigation guide questionnaire as it gathers important details which will help with diagnosis a
  • 15-228-18R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the harman investigation guide questionnaire as
  • 15-227-18R - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the navigation system?S functionality. Please start by completing the harman investigation guide questionnaire as it gathers important details which
  • 15-226-18R - EQUIPMENT:ELECTRICAL: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding usb functionality. Please start by completing the harman investigation guide questionnaire as it gathers important details which will help wi
  • 15-221-18R - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This bulletin provides helpful information about operating conditions observed in the field for technicians to use when diagnosing customer concerns which may arise while operating harman gen 3.0 and 3.1 navigation and display audio systems
  • 15-231-18 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the harman investigation guide-questionnaire as it gathers important details which will assist
  • 15-230-18 - EQUIPMENT: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving bluetooth (bt) functionality. Please start by completing the harman investigation guide questionnaire as it gathers important details which w
  • 15-229-18 - EQUIPMENT:ELECTRICAL: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the harman investigation guide questionnaire as it gathers important details which will help with diagnosis a
  • 15-228-18 - EQUIPMENT:ELECTRICAL: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the harman investigation guide questionnaire as
  • 15-227-18 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the navigation system?S functionality. Please start by completing the harman investigation guide questionnaire as it gathers important details which
  • 15-226-18 - EQUIPMENT:ELECTRICAL: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding usb functionality. Please start by completing the harman investigation guide questionnaire as it gathers important details which will help wi

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0420 [1] Catalyst System Efficiency Below Threshold (Bank 1)
  • P0841 [1] Transmission Fluid Pressure Sensor/Switch "A" Circuit Range/Performance
  • P015A [1] O2 Sensor Delayed Response - Rich to Lean (Bank 1 Sensor 1)
  • P015B [1] O2 Sensor Delayed Response - Lean to Rich (Bank 1 Sensor 1)
  • P0116 [1] Engine Coolant Temperature Sensor Circuit 1 Range/Performance Problem
  • B2350 [1] Steering Column Switch Circuit Short to Battery
  • P0606 [1] PCM Processor Fault
  • P2610 [2] ECM/PCM Internal Engine Off Timer Performance
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210707

I was an hour into a 5-hour trip. I stopped the vehicle at a interstate rest area. I then went to start the car again after 5 minutes or so, and it would not start. After getting a jump start, i drove back to my dealership, and they informed me i needed to replace my battery. This vehicle is only 2 years old. I paid for a new battery.

NoNoN NoneNone20210622

Unknown - car will occasionally not shift into 2nd gear, and will be able to engage every other gear other than second.

NoNoN NoneNone20210502

The batterey drains within a week if the vehicle isn’t driven

NoNoN NoneNone20201114

The vehicle stalled at highway speed as i began to decelerate on the interstate highway. I attempted several times to restart the engine until the vehicle reach a rolling stop in the middle of the 4 lane highway. I turned on my hazard lights and after approximately a minute i managed engage the engine for a brief period to reach the shoulder of the highway before the engine stalled again. There were no indicators or warning lights on. I tried several times to start the engine with no success so i called for service. After waiting for 30 minutes, i tried to start the car again; this time the rpms stayed normal. I drove to the car dealership for service. On the first day the technicians were able to replicate the issue but could not identify anything wrong with the vehicle. The technicians tested my fuel octane and electrical system. The technicians then ran a full diagnostic test on the car and still they could not find anything. My vehicle has been with the subaru technicians for 6 days and so far the problem is still unknown.

NoNoN NoneNone20201113

The vehicle stalled at highway speed as i began to decelerate on the interstate highway. I attempted several times to restart the engine until the vehicle reach a rolling stop in the middle of the 4 lane highway. I turned on my hazard lights and after approximately a minute i managed engage the engine for a brief period to reach the shoulder of the highway before the engine stalled again. There were no indicators or warning lights on. I tried several times to start the engine with no success so i called for service. After waiting for 30 minutes, i tried to start the car again; this time the rpms stayed normal. I drove to the car dealership for service. On the first day the technicians were able to replicate the issue but could not identify anything wrong with the vehicle. The technicians tested my fuel octane and electrical system. The technicians then ran a full diagnostic test on the car and still they could not find anything. My vehicle has been with the subaru technicians for 6 days and so far the problem is still unknown.

NoNoN NoneNone20200410

Tl* the contact owns a 2019 subaru wrx. The contact stated while the vehicle was parked, the front windshield cracked at the top without impact. The vehicle was taken to subaru of wichita (11610 e kellogg dr n, wichita, ks 67207; (316) 264-7777) where the contact was informed that the failure was due to a stone. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100.

NoNoN NoneNone20200409

Tl* the contact owns a 2019 subaru wrx. The contact stated while the vehicle was parked, the front windshield cracked at the top without impact. The vehicle was taken to subaru of wichita (11610 e kellogg dr n, wichita, ks 67207; (316) 264-7777) where the contact was informed that the failure was due to a stone. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100.

NoNoN NoneNone20200106

Small glass chip defect occurred in the center of the passenger side windshield. This occurred while the vehicle was stationary and sitting in a parking lot. This vehicle was isolated in the parking lot and did not have any other vehicles near it. It is unknown whether the windshield temper or composition may be defective and easily propogated a defect on the way to the parking lot. The way the windshield chipped/developed the small crack would have had to occur with ease because the vehicle was brand new (350 miles) and had no interactions with flying debris especially with the shorter drive. The chip/small crack was small enough to be repaired but still is visible inside the vehicle. The insurance company epoxied the small chip to mitigate more potential cracking. Due the aforementioned circumstances, this appears to have the same occurring incidents happening across all affected subaru models.

NoNoN NoneNone20200105

Small glass chip defect occurred in the center of the passenger side windshield. This occurred while the vehicle was stationary and sitting in a parking lot. This vehicle was isolated in the parking lot and did not have any other vehicles near it. It is unknown whether the windshield temper or composition may be defective and easily propogated a defect on the way to the parking lot. The way the windshield chipped/developed the small crack would have had to occur with ease because the vehicle was brand new (350 miles) and had no interactions with flying debris especially with the shorter drive. The chip/small crack was small enough to be repaired but still is visible inside the vehicle. The insurance company epoxied the small chip to mitigate more potential cracking. Due the aforementioned circumstances, this appears to have the same occurring incidents happening across all affected subaru models.

NoNoN NoneNone20200101

The screen freaks out. It freezes, jacks up the volume sometimes and just feels like the screen has a mind of its own. It goes black sometimes but overall just freezing. Its really annoying and frustrating when the volume starts blaring or decides to not let you listen to it at all. It's usually when its in motion. It happens randomly. I have not noticed a pattern as to when the faults happen.

NoNoN NoneNone20191231

The screen freaks out. It freezes, jacks up the volume sometimes and just feels like the screen has a mind of its own. It goes black sometimes but overall just freezing. Its really annoying and frustrating when the volume starts blaring or decides to not let you listen to it at all. It's usually when its in motion. It happens randomly. I have not noticed a pattern as to when the faults happen.

NoNoN NoneNone20190822

Very similar issues described in previous engine failures reported. New car, off the showroom floor, serviced on frequent. There was a sudden loud clunky noise and complete loss of power. 7 weeks later still at subaru and dealership not able to identify the issue but not started to say it was driver fault?

NoNoN NoneNone20190625

Starter winded (missed) on startup and did not engage until next attempted vehicle startup.

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