2019 Infiniti QX60Infiniti Qx60 2019

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 147794 [USA]: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
    Nissan north america, inc. (nissan) is recalling certain 2015-2018 nissan murano, 2016-2018 nissan maxima, and 2017-2019 nissan pathfinder and infiniti qx60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18v-601. In addition, this recall expands the previous population. The anti-lock brake system (abs) actuator pumps may allow brake fluid to leak onto an internal circuit board.
    nissan will notify owners, and dealers will replace the abs actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact nissan customer service at 1-800-867-7669. Note: if the abs warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 151866 [USA]: The lack of an image in the back-up camera display increases the risk of a crash.
    Nissan north america, inc. (nissan) is recalling certain 2018-2019 nissan altima, armada, frontier, kicks, leaf, maxima, murano, nv, nv200, pathfinder, rogue, rogue sport, sentra, titan, titan diesel, versa note and versa sedan vehicles, as well as infiniti q50, q60, qx30 and qx80 vehicles. Additionally included are 2019 nissan gt-r and taxi and infiniti qx50, qx60, q70, q70l vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rear visibility."
    nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began november 11, 2019 and all affected vins should be activated. Owners may contact nissan customer service at 1-800-867-7669 or infiniti customer service at 1-800-662-6200.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2019567 [Canada]: Brakes
    Issue: on certain vehicles, the antilock brake system (abs) actuator pump may leak brake fluid and malfunction. This would cause the abs warning lamp to turn on. If this problem is not fixed, damage to the abs actuator could result in a short circuit. Note: this is a replacement and expansion of transport canada recall 2018-486. All vehicles that did not have the abs actuator pump replaced under that recall require this repair. Safety risk: a short circuit could increase the risk of a fire, even while parked. Corrective actions: the company will notify owners by mail with an interim notice. A final repair is not yet available. If the abs warning light stays on for 10 seconds or longer, you should park your vehicle outdoors away from other vehicles or structures. You should also call nissan or infiniti roadside assistance to have your vehicle towed to a dealer for repair. A second notice will be sent to you once the final repair parts are available. This letter will advise you to take their vehicle to a dealer to replace the abs actuator.

  • Recall 2019459 [Canada]: Visual system
    Issue: on certain vehicles, the rear view camera system does not return to the default setting when the transmission is shifted to reverse. This could cause a reduction in rear visibility if a driver had previously adjusted the camera display. Canadian regulations require that the rear view image returns to its original setting each time the camera is turned on. Safety risk: reduced rear visibility could increase the risk of a crash. Corrective actions: the company will notify owners by mail and instruct them to take their vehicle to a dealer to update the software for the rear view camera.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • ITB24-001A - ENGINE AND ENGINE COOLING: Engine support tools this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB24-001 - ENGINE AND ENGINE COOLING: Engine support tools service information a new engine support tool, engine support bracket, and cvt transmission jack adapter are now available to allow the cvt to be removed from the applied vehicles without having to remove the engi
  • ITB23-010E - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin is no longer active. To access infotainment software updates via the infotainment software update utility: select specialty tools, and then select infotainment software updates on
  • ITB23-010D - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin is no longer active. To access infotainment software updates via the infotainment software update utility: select specialty tools, and then select infotainment software updates on
  • ITB12-011Q - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB21-023B - POWER TRAIN: Transfer assembly seal replacement for awd front drive shaft removal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB17-001E - POWER TRAIN: Fluid leak caused by transfer assembly right side drive shaft oil seal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB23-010C - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB23-010B - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-055D - POWER TRAIN: Cvt/tcm calibration data a??Writea?? Procedure this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB23-010A - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB18-035C - ELECTRICAL SYSTEM: Security alarm sounds after using mechanical key to unlock driver door this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB14-011G - ELECTRICAL SYSTEM: Remote engine start not working this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB03-051Q - EXTERIOR LIGHTING: Headlamp, fog lamp, or rear combination lamp fogging this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB23-010 - ELECTRICAL SYSTEM: Software update for infotainment issues service information when diagnosing an infotainment issue or after replacement of the av control unit, it is necessary to verify the current software version of the av control unit to determine i
  • ITB19-024C - EQUIPMENT: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-013D - FORWARD COLLISION AVOIDANCE: Automatic emergency braking warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-008D - POWER TRAIN:AXLE HUBS: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB20-006C - VISIBILITY: Windshield wiper blade performance/diagnosis service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-007H - VISIBILITY: Removing foreign material from the window glass this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB10-067C - WHEELS: Wheel bearing collision damage this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB09-039J - VISIBILITY: Windshield cracking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB22-041 - POWER TRAIN: Drive shaft boot service information service information if a drive shaft (axle shaft) boot on an applied vehicle is found to be leaking grease, and there is no abnormal noise or obvious cv joint risk due to water intrusion and/or com
  • ITB12-072I - POWER TRAIN: Abnormal noise, vibration and/or binding feeling from rear differential this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-008C - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB12-072H - POWER TRAIN: Infiniti awd models; abnormal noise, vibration and/or judder from rear differential this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB21-023A - POWER TRAIN: Transfer assembly seal replacement for awd front drive shaft removal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB17-001D - POWER TRAIN: Fluid leak caused by transfer assembly right side drive shaft oil seal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB22-015 - FUEL SYSTEM, GASOLINE: Service information for fuel gauge inaccurate with dtcs stored in ecm service information if a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following dtcs are stored in the ecm, do
  • ITB19-024B - AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB22-012 - ELECTRICAL SYSTEM: Headrest dvd display issues if you confirm one or both of the headrest dvd displays are inoperative. Or one or both of the headrest dvd displays are gray (fuzzy) and then change to a solid blue color before displaying the image from
  • ITB12-072G - EQUIPMENT:MECHANICAL: Infiniti awd models; abnormal noise, vibration and/or judder from rear differential this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB22-006 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Battery quick charge notice service information when charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be on, or turned on, while charging. Attempting to start the vehicle
  • ITB18-035B - ELECTRICAL SYSTEM: Security alarm sounds after using mechanical key to unlock driver door this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB17-060B - ELECTRICAL SYSTEM: Infiniti; intelligent key initialization procedure stops or will not continue this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • ITB17-042E - ENGINE AND ENGINE COOLING: Dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB17-001C - POWER TRAIN: Fluid leak caused by transfer assembly right side drive shaft seal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-052D - ELECTRICAL SYSTEM: Intelligent key not detected / engine will not start this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-044J - FUEL SYSTEM, OTHER: Evap leak dtc P0442, P0455, P0456 information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-006C - ELECTRICAL SYSTEM: Can communication ⿿ network diagnostic flow chart this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-013C - LANE DEPARTURE: BLIND SPOT DETECTION: Aeb warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-009B - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Intelligent key does not work after battery replacement this bulletin is no longer active. Please discard previous versions of itb19-009.
  • ITB14-011F - ENGINE (PWS): Remote engine start not working this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB10-029B - ELECTRICAL SYSTEM: Can communication codes ⿿ diagnostic tips and guidelines this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB03-074P - EXTERIOR LIGHTING: Headlamp, fog lamp, or rear combination lamp fogging this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB17-033C - EXTERIOR LIGHTING: Cleaning front or rear combination lamp assemblies this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB03-051P - EXTERIOR LIGHTING: Headlamp, fog lamp, or rear combination lamp fogging this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB20-006B - VISIBILITY:WINDSHIELD WIPER/WASHER: Windshield wiper blade performance/diagnosis service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB21-023 - POWER TRAIN: Transfer assembly seal replacement for awd front drive shaft removal service information when removing the front passenger (rh) side drive shaft on an applied vehicle for any reason, transfer assembly drive shaft oil seal and dust cov
  • PC838 - R1912 Ca - VISIBILITY: R1912 rear visibility system campaign quality review ***** retailer announcement ***** infiniti is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs for a previousl
  • ITB17-055B - ELECTRICAL SYSTEM: Infiniti; intelligent key identification and registration tips this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • ITB16-012D - ELECTRICAL SYSTEM: Intelligent key buttons inoperative but request switches work this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB15-026D - ELECTRICAL SYSTEM: Signal tech-ii intelligent key battery test and signal check this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-008B - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB17-001B - POWER TRAIN: Fluid leak caused by transfer assembly right side drive shaft seal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB21-007 - ENGINE AND ENGINE COOLING: Mil on with dtc P062F and/or P0603 stored if you confirm the mil is on and dtc P062F (eeprom) and/or P0603 (ecm back up/circuit) is stored, and the customer stated the vehicle was recently started after sitting for an extended period
  • ITB16-012C - EQUIPMENT: Intelligent key buttons inoperative but request switches work this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB15-026C - ELECTRICAL SYSTEM: Infiniti; signal tech-ii intelligent key battery test and signal check this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-024A - ELECTRICAL SYSTEM: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB17-042D - ENGINE AND ENGINE COOLING: Infiniti; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB16-006A - ELECTRICAL SYSTEM: Infiniti; front sonar parking sensor service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB12-011P - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-002c - ELECTRICAL SYSTEM: 2018-2020 infiniti; display control unit service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB15-010e - POWER TRAIN: Infiniti; procedure to clean cvt transmission fluid coolers this bulletin is no longer active. Please discard previous versions of itb15-010. Refer to the esm for the fluid cooler cleaning procedure.
  • ITB18-035a - ELECTRICAL SYSTEM: Security alarm sounds after using mechanical key to unlock driver door this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB20-023a - FORWARD COLLISION AVOIDANCE: Lane camera aiming vehicle reference values not in esm this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-013b - FORWARD COLLISION AVOIDANCE: Aeb warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-009a - ELECTRICAL SYSTEM: Intelligent key does not work after battery replacement this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-005a - ELECTRICAL SYSTEM: Clock, audio, hvac or navigation settings intermittently change on their own this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB12-076d - STRUCTURE: Power back door calibration this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • ITB20-006a - VISIBILITY: Windshield wiper blade performance/diagnosis service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-013a - LANE DEPARTURE: SENSING SYSTEM: CAMERA: Aeb warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB20-023 - LANE DEPARTURE: Lane camera aiming vehicle reference values not in esm service information if the lane camera requires aiming, the values in table a on page 4 must be used. ￷ for all other models, consult the electronic service manual (esm). The f
  • ITB17-042c - EQUIPMENT ADAPTIVE/MOBILITY: Infiniti; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB12-072f - ELECTRICAL SYSTEM: 2013 jx35, 2014-2019 qx60, 2014-2019 qx60 hybrid; vibration and/or noise when making low speed turns this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB20-018 - EQUIPMENT: Power back door will not operate with request switches if you confirm on vehicles equipped with a kick motion activated liftgate, the back door (liftgate) will not open or close when requested to do so using the: ￷ intelligent key
  • ITB20-010 - ELECTRICAL SYSTEM: 2017-2020 qx60; mil on with dtc P0101 stored if you confirm the mil is on and dtc P0101 (maf sen/circuit-b1) is stored in the ecm. Action 1. Confirm the current ecm part number. 2. Reprogram the ecm, if applicable.
  • ITB18-026c - POWER TRAIN: Cvt fluid level quick check gauge this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • ITB17-001a - POWER TRAIN: Fluid leak caused by transfer assembly right side drive shaft seal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB20-004 - EQUIPMENT: 2013 jx and 2014-2019 qx60; climate controlled seat inoperative if you confirm the driver or passenger side climate controlled seat: ￷ - heating and cooling features do not operate and ￷ - the harness connector or control unit of
  • ITB19-027a - ELECTRICAL SYSTEM: Mil on with dtc P0087, P0101, P0448, or P2008, vehicles registered outside of california this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-002b - EQUIPMENT: 2018-2020 infiniti; display control unit service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-008a - SUSPENSION: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • P9329_P9344_P934 - ENGINE AND ENGINE COOLING: Engine control module (ecm) reprogram california voluntary emission service campaign ***** campaign summary ***** infiniti is conducting a voluntary emissions service campaign on approximately 49,497 specific infiniti vehicles identifi
  • ITB19-043 - ENGINE AND ENGINE COOLING: Voluntary emissions service campaign vehicles registered in california; engine control module introduction infiniti is conducting this voluntary emissions service campaign on certain specific model year infiniti vehicles (see applied ve
  • ITB19-036 - EQUIPMENT: 2019-2020 qx60; push button ignition and door request switches inoperative if you confirm all of the conditions listed below are occurring on an applied vehicle with the intelligent key within range. ￷ - the doors will not lock/unloc
  • ITB15-010d - POWER TRAIN: Infiniti; procedure to clean cvt transmission fluid coolers this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB12-011o - EQUIPMENT: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-027 - ELECTRICAL SYSTEM: Mil on with dtc P0087, P0101, P0448, or P2008 if you confirm an applied vehicle has one or more dtcs stored, shown in table a on page 2, and the ecm part number is shown in table b, starting on page 3. Action 1. First perform the ap
  • ITB19-024 - SEATS: Dtc B00A0-00 stored if you confirm dtc B00A0-00 (occupant detection sensor unit) is stored and ocs zero point reset cannot be performed and the following screen will display: action 1. Check the occupant classification system (o
  • ITB19-025 - POWER TRAIN: Qx60; transmission range switch service information service information the transmission range switch is now available as a separate service part. If the transmission range switch is being replaced for any reason, it must be adjusted a
  • ITB19-022 - ELECTRICAL SYSTEM: 2017-2019 qx60; mil on with dtc P0087 stored if you confirm the malfunction indicator light (mil) is on with diagnostic trouble code (dtc) P0087 (frp control system) stored in the engine control module (ecm), and the fuel level indica
  • ITB14-011d - ENGINE AND ENGINE COOLING: Remote engine start not working this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-002a - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: 2018-2019 infiniti; display control unit service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-014 - EXTERIOR LIGHTING:HEADLIGHTS: 2013 jx35 and 2014-2020 qx60; removal of headlight assembly locating bracket service information if replacement of a front combination headlamp assembly (headlight assembly) is necessary, for the applied vehicles, the locating bracket
  • ITB14-053b - EQUIPMENT: Abnormal noise from front engine mount this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • ITB12-011n - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-013 - LANE DEPARTURE: SENSING SYSTEM: CAMERA: Aeb warning light blinking this bulletin applies only to vehicles equipped with a lane camera. Service information if the aeb warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a
  • ITB19-011 - EQUIPMENT: Dead pedal replacement service information if the dead pedal needs to be replaced for anyreason, it is no longer necessary to replace the front floor trim (carpet). The dead pedal is now available as a service part. Note: do not repla
  • REVISION1-PC694- - EQUIPMENT: Quality assurance hold ***** retailer announcement ***** on march 29, 2019, infiniti announced a quality hold with an associated stop sale on 263 my2019 qx60 (l50) vehicles to ensure these vehicles, as delivered to our clients, met our
  • ITB19-009 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Intelligent key does not work after battery replacement service information if the intelligent key of an applied vehicle does not work after replacing the battery, inspect the positive (+) terminals. If the battery side of the intellig
  • ITB19-008 - EQUIPMENT: Exterior cleaning information service information when cleaning the exterior of an infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - always refer to the appearance and care section of
  • PC694 - 2019 QX6 - EQUIPMENT: Quality assurance hold ***** retailer announcement ***** infiniti is committed to a high level of client service and satisfaction. This commitment requires infiniti to periodically place certain vehicles on temporary quality assurance (
  • ITB19-007 - EQUIPMENT: Infiniti; P0171 and P0174 service information service information diagnosis for dtcs P0171 (fuel sys lean b1) and P0174 (fuel sys lean b2) have been revised for the applied vehicles listed above. When performing diagnosis for either of
  • ITB19-006 - EQUIPMENT: Infiniti; mil on with dtc P219A and/or P219B stored service information if the mil is on and dtc P219A (air fuel ratio imbalance b1) and/or P219B (air fuel ratio imbalance b2) is stored: - do not replace the air fuel ratio (a/f) sensor
  • ITB18-026b - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Cvt fluid level quick check gauge this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • ITB13-055c - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Cvt / tcm calibration data ?Write? Procedure this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-005 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Clock, audio, hvac or navigation settings intermittently change on their own this bulletin applies only to vehicles equipped with infiniti intouch (intelligent key). Service information an intelligent key, for the applied vehicles wi
  • ITB16-012b - EQUIPMENT:ELECTRICAL: Intelligent key buttons inoperative but request switches work this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-002 - EQUIPMENT:ELECTRICAL: 2018-2019 infiniti vehicles; display control unit service information service information if the display control unit (dcu) needs to be replaced on an applied vehicle for any reason, follow the steps in the service procedure to: - conf
  • ITB17-042b - ENGINE AND ENGINE COOLING: Infiniti; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-044g - ENGINE AND ENGINE COOLING: All model year 2012 and newer infiniti vehicles; evap leak dtc P0442, P0455, P0456 information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB12-011m - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Telematics service information this bulletin applies only to vehicles equipped with factory navigation system. This bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB18-039 - AIR BAGS: Air bag warning light flashing indicating system diagnostic mode if you confirm the air bag warning light is flashing slowly (repeating 2 seconds on, 2 seconds off). Note: if this should occur, the air bag diagnosis sensor unit is in
  • ITB18-026a - POWER TRAIN: Cvt fluid level quick check gauge this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB12-072e - EQUIPMENT: 2013 jx35, 2014-2019 qx60, 2014-2017 qx60 hybrid; vibration and/or noise when making low speed turns this bulletin applies to awd (all-wheel drive) vehicles only. This bulletin has been amended. See amendment history on the last page
  • ITB18-037 - EQUIPMENT: Plastic interior trim protective covering removal service information vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
  • ITB18-035 - ELECTRICAL SYSTEM:SOFTWARE: Security alarm sounds after using mechanical key to unlock driver door service information applied vehicles listed above are no longer equipped with a door unlock sensor and/or body control module (bcm) software to provide support for t
  • ITB18-034 - POWER TRAIN: Transmission & engine automated data collection and diagnostic reporting service information to support proper diagnosis and to promote fixed-right-first-time ? Infiniti may review consult-iii plus (ciii plus) data relating to vehicle o
  • ITB15-026b - ELECTRICAL SYSTEM: Infiniti; signal tech-ii intelligent key battery test and signal check this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • Infiniti USA Tak - AIR BAGS: Infiniti usa electronic field communication subject: takata completion objectives for q3 infiniti is continuing to ask its retailers to urgently help increase customer participation in the takata recalls to help it achieve 100% custom
  • Infiniti USA Ret - EQUIPMENT: Infiniti usa electronic field communication subject: retailed vehicle open campaign report lists updated the lists for each retailer?S retailed vehicle open campaign report has been updated today in dbs. We made our best effort to rea
  • ITB12-072d - EQUIPMENT: 2013 jx35, 2014-2019 qx60, 2014-2017 qx60 hybrid; vibration and/or noise when making low speed turns this bulletin applies only to vehicles equipped with awd (all-wheel drive). This bulletin has been amended. The applied vehicles sect
  • ITB12-011l - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Telematics service information this bulletin applies only to vehicles equipped with factory navigation system. This bulletin has been amended to add a required actions by model and year table on page 2, a check off sheet on page 21 an
  • IPSB18-218 Retai - EQUIPMENT: Dbs enhancement: retailed vehicle open campaign report infiniti announced the availability of a new dbs enhancement tool to the service > campaign screen: retailed vehicle open campaign report on july 9, 2018, which identifies owner cont
  • ITB18-026 - POWER TRAIN: Cvt fluid level quick check gauge service information special tool cvt8 oil level quick check gauge (j-51155) is now available. Each retailer has been shipped one of these tools. Additional tools can be obtained from tech?Mate at 1-80
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  • IPSB17-130 - EQUIPMENT: Dbs enhancement: custom vin campaign report infiniti is pleased to announce the availability of a new dbs enhancement to the service > campaign screen: custom vin campaign report. The tool identifies open campaigns on a customized vin li
  • ITB09-015h - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: 12 volt battery storage and maintenance for new vehicles in retailer inventory this bulletin has been amended throughout. Please discard all previous versions of this bulletin.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • B00A0 [4] Occupant Classification System (Subfault)
  • P0456 [6] Evaporative Emissions System Small Leak Detected
  • P0442 [2] Evaporative Emission Control System Leak Detected (small leak)
  • P0455 [2] Evaporative Emission Control System Leak Detected (gross leak)
  • P0603 [1] Internal Control Module Keep Alive Memory (KAM) Error
  • P062F [1] Internal Control Module EEPROM Error
  • P0101 [3] Mass or Volume Air Flow "A" Circuit Range/Performance Problem
  • P0087 [3] Fuel Rail/System Pressure - Too Low
  • P2008 [2] Intake Manifold Runner Control Circuit/Open Bank 1
  • P0448 [2] Evaporative Emission Control System Vent Control Circuit Shorted
  • P0171 [1] System too Lean (Bank 1)
  • P0174 [1] System too Lean (Bank 2)
  • P219A [1] Bank 1 Air/Fuel Ratio Imbalance
  • P219B [1] Bank 2 Air/Fuel Ratio Imbalance
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN 1 InjuredNone20210203

February 3, 2021, i was driving home to dallas from a business trip in san antonio. My mother and daughter were with me. My daughter got tangled in the middle seatbelt of the second row. Instead of the seatbelt loosening up, it got tighter. I had no way to remove it. I called 911 in order for them to cut her out. My daughter began to throw up from the compression of the seatbelt around her stomach. The ambulance team checked her out and she is doing fine. The police did an incident report and was concerned that the seatbelt did not loosen up after pulled over to the median and parked the car. It got tighter and i could not pull it off of her.

NoNoN 1 InjuredNone20210202

February 3, 2021, i was driving home to dallas from a business trip in san antonio. My mother and daughter were with me. My daughter got tangled in the middle seatbelt of the second row. Instead of the seatbelt loosening up, it got tighter. I had no way to remove it. I called 911 in order for them to cut her out. My daughter began to throw up from the compression of the seatbelt around her stomach. The ambulance team checked her out and she is doing fine. The police did an incident report and was concerned that the seatbelt did not loosen up after pulled over to the median and parked the car. It got tighter and i could not pull it off of her.

CrashNoN NoneNone20200124

Tl* the contact owns a 2019 infiniti qx60. The contact stated while reversing out of a parking garage there was vehicle behind them, however, the reverse camera did not show the vehicle was nearby, nor, did the vehicle's alarm system indicated a vehicle was nearby. The contact ended up hitting the vehicle behind them on the left bumper area with the rear of their vehicle. The contact's vehicle was not towed. The contact did not receive any injuries, nor, did the person in the other vehicle. No medical attention was needed. A police report was not filed. The contact stated their vehicle received damage to the rear of the vehicle. The vehicle had not been repaired as of yet. The contact received notification of nhtsa campaign number: 19v654000 (back over prevention), however, the vehicle had not been repaired for the recall. The manufacturer was not made aware of the issue. The approximate failure mileage was 4,000.

CrashNoN NoneNone20200123

Tl* the contact owns a 2019 infiniti qx60. The contact stated while reversing out of a parking garage there was vehicle behind them, however, the reverse camera did not show the vehicle was nearby, nor, did the vehicle's alarm system indicated a vehicle was nearby. The contact ended up hitting the vehicle behind them on the left bumper area with the rear of their vehicle. The contact's vehicle was not towed. The contact did not receive any injuries, nor, did the person in the other vehicle. No medical attention was needed. A police report was not filed. The contact stated their vehicle received damage to the rear of the vehicle. The vehicle had not been repaired as of yet. The contact received notification of nhtsa campaign number: 19v654000 (back over prevention), however, the vehicle had not been repaired for the recall. The manufacturer was not made aware of the issue. The approximate failure mileage was 4,000.

CrashNoY NoneNone20191020

The car's computer malfunctioned when parking the car and pressing the brake. The car immediately accelerated at full speed, went over the yellow median and hit a pole causing an accident in the school parking lot, the whole front left side of the car to be completely damaged, the side airbag on the driver's seat coming out, etc.

NoNoN NoneNone20190910

Tl* the contact owns a 2019 infiniti qx60. While the contact was backing out of his driveway, there was a blindspot on the back up camera and he backed into another vehicle. There were no injuries. The contact stated that he recently received a recall notice for nhtsa campaign number: 19v654000 (back over prevention). The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 450.

NoNoN NoneNone20190805

Tl* the contact owns a 2020 (na) infiniti qx60. While idling, the vehicle spontaneously accelerated. Additionally, the rpms increased to 7,000 for 20 seconds. There were no warning indicators illuminated. The vehicle was taken to infiniti of williamsville (8137 main st, williamsville, ny 14221, (716) 633-9585), but the failure was unable to be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 1,000.

NoNoN NoneNone20190418

Tl* the contact owns a 2019 infiniti qx60. While driving 35 mph with the driver assist system activated, the forward collision avoidance with pedestrian detection system warning indicator illuminated. As a result, the driver assist system deactivated. The contact stated that the failure occurred multiple times. The vehicle was taken to beaverton infiniti (located at 9500 sw canyon rd, portland, or 97225, (503) 626-8822) several times, but they were unable to duplicate the failure. The dealer also stated that the sun/panoramic roof motor and headliner needed to be replaced. The sun roof motor was repaired, but the headliner was not. The manufacturer was notified. The failure mileage was 8,500.

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