Infiniti Qx30 2017

• Recall 195253 [USA]: A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
  Nissan north america, inc. (nissan) is recalling certain 2017 infiniti qx30 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
  dealers will replace the lower steering shaft, free of charge. Owner notification letters were mailed on july 30, 2021. Owners may contact nissan customer service at 1-800-867-7669. Nissan's number for this recall is pg1cf.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

• Recall 127421 [USA]: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
  Nissan north america, inc. (nissan) is recalling 2017-2018 infiniti qx30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
  nissan will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began march 26, 2018. Owners may contact infiniti customer service at 1-800-622-6200, option 7.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 125206 [USA]: If the air bag fails to deploy in the event of a crash, it can increase the risk of injury.
  Nissan north america inc. (nissan) is recalling certain 2017 infiniti qx30 vehicles. The affected vehicles have a driver-side curtain air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.
  nissan will notify owners, and dealers will replace the driver-side curtain air bag assembly, free of charge. The recall began on may 2, 2017. Owners may contact infiniti customer service at 1-800-662-6200.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 120446 [USA]: A passenger air bag that fails to deploy in the event of a crash can increase the risk of injury.
  Nissan north america, inc. (nissan) is recalling certain 2017 infiniti qx30 vehicles manufactured august 11, 2016, to september 27, 2016. The affected vehicles have a passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 208, "occupant crash protection."
  nissan will notify owners, and dealers will replace the passenger air bag assembly, free of charge. The recall began on march 21, 2017. Owners may contact nissan customer service at 1-800-647-7261.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall R/2017/083 [UK]: Supplementary restarint system may not act as intended.
  In certain circumstances the airbag control unit (acu) may not be correctly configured. This may cause the supplemental restraint system (srs) not to perform as intended in the event of an accident.
  on affected vehicles reprogram with latest acu software

• Recall R/2018/382 [UK]: Gear shift indicator may not behave as intended
  The gear shift indicator may not display under specific driving conditions.
  upgrade the gear shift indicator software.

• Recall R/2017/293 [UK]: Driver's airbag may deploy
  The steering column has no electrical connection to ground other than the spiral cable. In the event that the spiral cable is damaged the airbag warning light will illuminate. If the customer ignores the warning light and continues to drive for extended periods electrostatic charge may be discharged through the electrical circuit of the drivers airbag. In an extreme case this discharge could be sufficient to trigger an unintended deployment of the driver airbag.
  recall the vehicles that are likely to be affected and fit a slip ring to the steering column on all potentially affected vehicles.

• Recall 2021341 [Canada]: Steering
  Issue: on certain vehicles, the universal joint connection on the steering shaft could loosen over time. As a result, there could be noise or a change in steering feel. If a driver continues to operate the vehicle, the bearing could separate from the universal joint and cause a loss of steering control. Safety risk: a loss of steering could create the risk of a crash. Corrective actions: infiniti will notify owners by mail and instruct you to take your vehicle to a dealer to replace the lower steering shaft.

• Recall 2017538 [Canada]: Airbag
  On certain vehicles, electrostatic discharge, when combined with a broken clock spring and insufficient grounding of the steering components, could lead to an inadvertent deployment of the driver's frontal airbag. Unintended airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a crash causing injury and/or property damage. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: dealers will add sufficient grounding to the steering components. Note: a broken clock spring would result in a driver airbag warning message appearing in the instrument cluster, as well as a red airbag warning lamp illuminating.

• Recall 2017115 [Canada]: Airbag
  On certain vehicles, the generant mix ratio of the driver side curtain airbag may not meet specifications. In the event of a crash, an improper generant mix could prevent the side curtain airbag from deploying properly, which would increase the risk of injury to the driver. Correction: dealers will replace the driver side curtain airbag assembly.

• Recall 2016649 [Canada]: Airbag
  Certain vehicles may have been equipped with a passenger frontal airbag inflator that does not meet specifications. This could cause the passenger frontal airbag to fail to deploy in the event of a crash, which could increase the risk of injury to the occupants. Correction: dealers will replace the passenger frontal airbag assembly.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

• Desiccated air bag inflator rupture investigation as of 20210917

  From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.Nhtsa.Gov/sites/nhtsa.Gov/files/documents/expert_report-hrblomquist.Pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in us vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004l that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated psan inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All takata inflators produced with propellant 2004l contain desiccant, and none of these desiccated inflators using propellant 2004l are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated psan inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- takata (now known as tk global), the independent testing coalition, and exponent -- have been studying the long-term behavior of takata desiccated psan inflators using propellant 2004l (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004l is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004l.The office of defects investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated psan frontal inflators manufactured by takata. This investigation will require extensive information on takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated psan inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.Gov/recalls?Nhtsaid=ea21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede ea15-001, which remains open.
  

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Common OBD Error codes specific to this vehicle.

• P0456 [9] Evaporative Emissions System Small Leak Detected
• P0442 [3] Evaporative Emission Control System Leak Detected (small leak)
• P0455 [3] Evaporative Emission Control System Leak Detected (gross leak)
• P0603 [1] Internal Control Module Keep Alive Memory (KAM) Error
• P062F [1] Internal Control Module EEPROM Error
• B2EF0 [4] B2EF0
• B130C [4] B130C
• C1A03 [3] C1A03
• C1A04 [3] C1A04
• C1B01 [3] C1B01

This vehicle is an absolute hazard. The brakes and power steering will fail while driving, and the vehicle will be slow to accelerate while this happens. I have personally had two near accidents when this occurs. I have researched and found that i am far from the only person with this issue and infiniti doesn't seem to care. I have taken it in three times already with no solution offered. I have attached a few of the other complaints i found online.

This vehicle is an absolute hazard. The brakes and power steering will fail while driving, and the vehicle will be slow to accelerate while this happens. I have personally had two near accidents when this occurs. I have researched and found that i am far from the only person with this issue and infiniti doesn't seem to care. I have taken it in three times already with no solution offered. I have attached a few of the other complaints i found online.

While driving down the road at highway speed, the vehicle switched itself into park. It lost all power and forced me to come to a complete stop.

While driving down the road at highway speed, the vehicle switched itself into park. It lost all power and forced me to come to a complete stop.

Tl* the contact leased a 2017 infiniti qx30. The contact stated that he noticed condensation inside in the front passenger's side headlamp. The contact also stated that the headlamp assembly warning message appeared on the instrument panel at vehicle start-up. Upon research, the contact discovered that a replacement headlamp was approximately $1,800.00. The contact declined to replace the headlamp. Once the lease agreement expired, the contact returned the vehicle to ramsey infiniti (535 nj-17 s, ramsey, nj 07446). A few months later, the contact received an invoice from the dealer for the cost of repair for the headlamp. The manufacturer was not notified of the failure. The vehicle remained in the possession of the dealer. The failure mileage was approximately 29,000.

Tl* the contact leased a 2017 infiniti qx30. The contact stated that he noticed condensation inside in the front passenger's side headlamp. The contact also stated that the headlamp assembly warning message appeared on the instrument panel at vehicle start-up. Upon research, the contact discovered that a replacement headlamp was approximately $1,800.00. The contact declined to replace the headlamp. Once the lease agreement expired, the contact returned the vehicle to ramsey infiniti (535 nj-17 s, ramsey, nj 07446). A few months later, the contact received an invoice from the dealer for the cost of repair for the headlamp. The manufacturer was not notified of the failure. The vehicle remained in the possession of the dealer. The failure mileage was approximately 29,000.

While parking,the car rapidly accelerated with only light pressure on the gas pedal. The car was pulling forward into a parking spot and ended up in the bushes.

This complaint is that of serious health and safety risk ignored with ignorance and belligerence by infiniti. The qx30 is an automatic transmission car that is not just rolling backwards while in drive however it appeard to be driving backwards in drive. While the qx30 is stationary on an city or highway, with or without the automatic shut off engaged, the vehicle will not just roll slightly, however engage in backwards motion to a point of the car seemingly driving backwards while the car is in drive. The car essentially drives in reverse, without operator control. I took the vehicle to jba infiniti ellicott city, md where the manager ken stated this was a "design flaw" within the qx30. I stated the seriousness of this situation, as this occurs while on an incline or not. It was stated the qx30 does not have a transmission lock within the design of the vehicle and therefore the vehicle does have the ability to essentially "roll away while in drive". I explained the serious nature and risk to public safety. I was directed to bring my issue up with infiniti consumer affairs. Infiniti consumer affairs is a waste of words and place the lives of the public without worth. The case number recieved is 36476934 07/23/2019 @ 3:30pm. Please retrieve the call. It haunts my soul to know that death must occur ro have something so crucial taken seriously.

Tl* the contact owns a 2017 infiniti qx30. While the vehicle was at a stop sign, it rolled backwards and an unknown red indicator illuminated. The contact had to make sure the brake pedal was depressed to prevent the risk of a crash. The failure occurred several times. J.B.A. Infiniti (8431 baltimore national pike, ellicott city, md 21043, 1-(855) 228-8647) was made aware of the failure. A service technician test drove the vehicle and was able to duplicate the failure; however, the service manager indicated that this was a design flaw and not a failure. The vehicle was still at the dealer for further inspection, but was not repaired because the dealer stated there was no remedy. The vehicle was not repaired. The manufacturer was notified and provided a case number. The approximate failure mileage was 25,000.

Was driving car and windshield began to freeze over with frost. Came to complete stop in residential street, and the car was stationary. I then pressed park button and opened car door to get out to scrape windshield more. Car did not go into park and began to roll, pulling me out and to the ground and and my left lower leg was ran over by left rear tire. Car continued to roll and went off road and crashed into a tree. In the owner's manual for vehicle, manual states that "park position p is automatically engaged if: *you switch off the engine using the key and remove the key or *you open the driver's door when the vehicle is stationary or driving at a very low speed and the transmission is in position d (drive) or r (reverse). From the owner's manual, the vehicle should have went into park and not rolled.

Navigation screen goes black sometimes when vehicle is put in reverse. This is a safety concern because of the limited visibility of the qx30, especially when backing up.

The speed at which the windshield wipers function is not safe. These speed is too slow and as a result does not clear the water off of the windshield. Visibility is poor as you cannot see thru the water that remains on windsheid. Unacceptable. I reported to infinity and took to dealership. The advised functioning as designed, this is a hazard and i do not feel safe driving in the rain. I have had several incidents (every time it rains) but this was first time i was due for service and had dealership investigate

Driver's bag unexpectedly deploy issue

Base assy-fuel filler part # 781205da0a and actuator assy-fuel filler lid opener part # 788505dab. Lid was stuck and was unable to open to fuel car. Had to force it open and it broke the latch on the door section and the opener was stuck. Sending it to the dealer to have it fixed, should be under warranty. Vehicle was stationary

Tl* the contact leases a 2017 infiniti qx30. When attempting to accelerate, reverse, or while stopped at an intersection, the vehicle failed to regain acceleration the "see the driver's manual" message would also appear. The contact took the vehicle to bennett infiniti of allentown (2121 lehigh street, allentown, pa 18103, (610) 398-9100) and the warning message was remedied. The vehicle acceleration failure was not diagnosed or corrected. The manufacturer was contacted. The failure mileage was 5,000.

I purchased this car on 3/18/2017 and the brake pedal is too close to the accelerator.This is a safety issue since there is not enough room for a person to depress brake with out hitting the accelerator pedal.I have almost gotten in an accident driving the car due to this issue on a city street while turning.I called delearship and they agree its too close but will not do anything about it.They said they would check with a tech and would call me back if a new pedal could be put in and that i would have to pay for this.I have since not heard back from dealership.

I have reached out to the dealership and infiniti usa but to no avail. Safety issue: after coming to a full stop the door will not open when you pull the lever unless you manually unlock the door: you can't get out of the car unless you manually unlock it; this is a primary concern for emergencies when often people don't have their wits about them and may struggle with the door forgetting they have to manually unlock it. (all our other vehicles when the car comes to a stop and the engine is off you pull on the lever and the door will open but not with the infiniti qx30.) thank you in advance for looking into to this. I have attached the explanation/response from the dealership and infiniti usa