2011 Mitsubishi OUTLANDERMitsubishi Outlander 2011

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 153137 [USA]: A detached front control arm can result in a loss of vehicle control, increasing the risk of a crash.
    Mitsubishi motors north america, inc. (mmna) is recalling certain 2008-2010 lancer, 2009-2010 lancer sportback, 2008-2013 outlander, and 2011-2016 outlander sport vehicles originally sold in, or ever registered in, connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, and wisconsin. The front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.
    mmna will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one. These repairs will be performed free of charge. The recall began august 7, 2020. Owners may contact mmna customer service at 1-888-648-7820. Mmna's number for this recall is sr-20-003.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 132369 [USA]: Loss of wiper function can reduce visibility and increase the risk of a crash.
    Mitsubishi motors north america, inc. (mmna) is recalling certain 2011-2016 outlander sport vehicles. Water may enter between the hood and windshield and cause the front wiper link ball joint to corrode, possibly resulting in the wiper link separating and the wipers becoming inoperative.
    mmna will notify owners, and dealers will replace the rod of the wiper link and the wiper motor crank arm, free of charge. The recall is expected to begin april 10, 2018. Owners may contact mmna customer service at 1-888-648-7820. Mmna's number for this recall is sr-18-004.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 129538 [USA]: If the drive belt detaches, the battery will discharge and the engine will stall, increasing the risk of a crash.
    Mitsubishi motors north america, inc. (mmna) is recalling certain 2009-2012 lancer, 2008-2012 outlander, 2010-2012 lancer sportback, and 2011-2012 outlander sport vehicles equipped with either a 4b11 or 4b12 engine. The drive belt automatic tensioner flange may crack, allowing the accessory drive belt to detach.
    mmna will notify owners, and dealers will replace the belt tensioner with one that has an improved shape, free of charge. The recall is expected to begin march 27, 2018. Owners may contact mmna customer service at 1-888-648-7820. Mmna's number for this recall is sr-18-001.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 124012 [USA]: Failure of the wiper motor can cause a loss of visibility, increasing the risk of a crash.
    Mitsubishi motors north america, inc. (mmna) is recalling certain 2007-2013 outlander vehicles. In the affected vehicles, water may drop between the hood and the windshield and leak into the wiper motor breathing hole. The water may cause internal corrosion of the windshield wiper motor and the possible failure of the motor.
    mmna will notify owners, and dealers will replace the wiper motor, free of charge. The recall began july 28, 2017. Owners may contact mmna customer service at 1-888-648-7820. Mmna's number for this recall is sr-17-003.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 122186 [USA]: If the outer tube corrodes, there may be a rapid loss of the gas used to provide lift assistance, causing the lift gate to fall suddenly, increasing the risk of injury.
    Mitsubishi motors north america, inc. (mmna) is recalling certain model year 2011-2012 outlander sport vehicles manufactured august 26, 2010, to june 1, 2012, and 2016 outlander sport vehicles manufactured january 11, 2016, to july 8, 2016. The lift gate support outer tube on the affected vehicles may have insufficient anti-corrosion treatment that can allow the outer tube to corrode due to salt and water penetration.
    mmna will notify owners, and dealers will replace the lift gate supports, free of charge. The recall began on january 20, 2017. Owners may contact mmna customer service at 1-888-648-7820. Mmna's number for this recall is sr-16-011.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 125718 [USA]: Loss of wiper function can reduce visibility and increase the risk of a crash.
    Mitsubishi motors north america, inc. (mmna) is recalling certain model year 2007-2013 outlander vehicles manufactured september 8, 2006, to march 29, 2013. In the affected vehicles, water may enter between the hood and windshield and cause the front wiper link ball joint to corrode, possibly resulting in the wiper link separating and the wipers becoming inoperative.
    mmna will notify owners, and dealers will replace the rubber boot on the ball joint to prevent water intrusion. Additionally, they will inspect the wiper motor crank arm for excessive play, replacing it as necessary. These repairs will be done free of charge. The recall began on july 28, 2017. Owners may contact mmna customer service at 1-888-648-7820. Mmna's number for this recall is sr-16-009.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 120264 [USA]: Failure of the wiper motor can cause a loss of visibility, increasing the risk of a crash.
    Mitsubishi motors north america, inc. (mmna) is recalling certain model year 2011-2015 outlander sport vehicles manufactured august 26, 2010, to january 5, 2015. In the affected vehicles, water may drop between the hood and the windshield and leak into the wiper motor breathing hole. The water may cause internal corrosion of the windshield wiper motor and the possible failure of the motor.
    mmna will notify owners, and dealers will replace the wiper motor, free of charge. The manufacturer has begun the recall, but parts are not yet available; a second notice will be sent when parts are available. Owners may contact mmna customer service at 1-888-648-7820. Mmna's number for this recall is sr-16-010.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 113021 [USA]: A detached front control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
    Mitsubishi motors north america, inc. (mmna) is recalling certain model year 2002-2007 lancer, 2004 lancer wagon, 2003-2006 lancer evolution, 2003-2006 outlander and 2007-2013 outlander v-6 vehicles originally sold in, or ever registered in, connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, wisconsin and the district of columbia. In the affected vehicles, the front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.
    mmna will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one that has a sealing/anti-corrosion agent applied to it. These repairs will be performed free of charge. The recall began january 2017. Owners may contact mmna customer service at 1-888-648-7820. Mmna's number for this recall is sr-16-003.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 118242 [USA]: A vehicle must comply with all regulatory requirements to ensure that it is safe.
    Mitsubishi motors north america, inc. (mitsubishi) is recalling certain model year 2011 outlander sport vehicles manufactured on december 3, 2010. The affected vehicles are equipped with incorrect certification labels that were installed during manufacturing. The incorrect labels do not have the correct vehicle identification numbers (vin) printed on the label. As such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."
    mitsubishi will notify owners, and dealers will install corrected certification labels, free of charge. The recall began on october 8, 2015. Owners may contact mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is sr-15-010.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 111350 [USA]: Failure of the blower motor may reduce the performance of the windshield defroster, diminishing the driver's visibility and increasing the risk of a crash.
    Mitsubishi motors north america, inc. (mitsubishi) is recalling certain model year 2009-2011 lancer vehicles manufactured march 16, 2009, to march 30, 2011, 2010-2011 lancer sportback vehicles manufactured june 17, 2009, to december 1, 2010, 2010-2011 lancer evolution vehicles manufactured july 14, 2009, to january 7, 2011, 2009-2011 outlander vehicles manufactured february 10, 2009, to june 22, 2011, and 2011 outlander sport vehicles manufactured august 26, 2010, to november 19, 2010. In the affected vehicles, the blower motor may fail.
    mitsubishi will notify owners, and dealers will replace a suspect blower motor, free of charge. The recall began on june 15, 2015. Owners may contact mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is sr-15-003.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 105250 [USA]: If the pedal is unable to move back to the proper position, the vehicle may not move as expected, increasing the risk of a crash.
    Mitsubishi motors north america, inc. (mitsubishi) is recalling certain model year 2011 outlander sport vehicles manufactured on september 3, 2010. In the affected vehicles, the switch sleeve in the brake booster may crack and prevent the brake pedal from returning properly.
    mitsubishi will notify owners, and dealers will inspect the brake booster, replacing it as necessary, free of charge. The recall began in october 2014. Owners may contact mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is sr-14-008.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 105455 [USA]: If the drive belt detaches, the battery may discharge, resulting in an engine stall, increasing the risk of a crash.
    Mitsubishi motors north america, inc. (mitsubishi) is recalling certain model year 2008-2011 lancer, lancer evolution, and outlander; 2009-2011 lancer sportback, lancer rilliart, and lancer sportback ralliart; and 2011 outlander sport vehicles. The affected vehicles, manufactured with 4b1 engines, have an engine pulley and belt arrangement for turning the alternator, the cooling fan and the power steering pump (if equipped). These pulleys may experience unusual wear and allow for belt detachment.
    mitsubishi will notify owners, and dealers will replace the drive belt with a rubber belt. Drive pulleys that are excessively worn will be replaced. These repairs will be performed free of charge. The recall began on october 15, 2014. Owners may contact mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is sr-14-009.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 104181 [USA]: A power steering fluid leak could result in a loss of steering assistance, increasing the risk of a crash.
    Mitsubishi motors north america, inc. (mitsubishi) is recalling certain model year 2013 outlander vehicles equipped with a 6-speed automatic transmission. Additionally, mitusbishi is recalling certain 2007-2012 outlander vehicles that received replacement 6-speed automatic transmissions during servicing. The transmissions in these vehicles have insufficient clearance between the power steering pressure tube and the converter housing of the automatic transmission. As a result of the contact, the power steering pressure tube may develop a hole and leak power steering fluid.
    mitsubishi will notify owners, and dealers will replace the power steering pressure tube and return tube, free of charge. The recall began in august 2014. Owners may contact mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is sr-14-006.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 97755 [USA]: Without primer being used, the panoramic glass roof may have reduced adhesion, possibly allowing the glass roof to detach from the vehicle, resulting in a road hazard to other vehicles.
    Mitsubishi motors north america, inc. (mmna) is recalling certain model year 2011 outlander sport vehicles manufactured august 26, 2010, through march 29, 2011. The panoramic glass roof may have been installed without primer being applied before the adhesive.
    mmna will notify owners and dealers will inspect the panoramic glass to see if primer was installed. If primer is not present, the glass will be reinstalled. The recall began on july 8, 2013. Mmna's recall number is sr-13-007. Customers may contact mmna at 1-888-648-7820.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall R/2018/117 [UK]: Water ingress may cause windscreen wipers to fail
    Due to inappropriate waterproofing water may be drawn into the front wiper motor and/or may cause corrosion of the wiper link ball joint. This may over time cause the wipers to fail.
    on affected vehicles replace the wiper motor which has a modified breather and wiper link ball joint.

  • Recall R/2018/336 [UK]: Sunroof glass may detach from the sunroof assembly
    The sunroof glass may detach from the sunroof assembly.
    replace the sunroof glass and bonding material.

  • Recall R/2014/044 [UK]: Reduction in power steering assistance
    Due to a nonconformity in the manufacture of the alternator pulley (free wheel type) the contact surface of the pulley might be deformed. In use the tightening torque of the alternator pulley can decrease resulting in the pulley detaching from the alternator. Should this happen the driver will notice reduced power steering assistance and the warning lamp for the charging system will illuminate.
    recall the vehicles that are likely to be affected and ascertain which alternator is fitted. Where an unmodified alternator is fitted replace the alternator.

  • Recall R/2014/129 [UK]: Brake pedal fails to release
    Due to incorrect installation of the switch sleeve in the brake booster the switch sleeve may be cracked. As a result the tip of the switch sleeve could break off causing the brake pedal not to release with the effect of the vehicle being unable to restart/move/pull away.
    recall the vehicles that are likely to be affected to check the production date of the brake booster. Replace the brake booster if it is of the affected production dates.

  • Recall R/2012/068 [UK]: Parking brake may fail
    It is possible that the parking brake cable may not be properly located in the rear brake shoes parking brake operating lever. It is therefore possible if the cable is not secure that the cable may become loose during driving which will result in the failure of the handbrake if not rectified.
    recall all affected vehicles to check and if required secure the cable.

  • Recall 2020216 [Canada]: Structure
    Issue: on certain vehicles, road salt can corrode the front cross-member (subframe). As a result, a lower control arm could eventually detach from the cross-member. This could cause a loss of vehicle control. Safety risk: a loss of control can create the risk of a crash. Corrective actions: mitsubishi will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the front cross-member (subframe). If no significant corrosion is found, the dealer will spray a sealing and anti-corrosion coating both inside and on the cross-member. If significant corrosion is found, the dealer will replace the cross-member.

  • Recall 2018052 [Canada]: Electrical
    On certain vehicles, the flange of the drive belt automatic tensioner may crack over time due to repetitive high load operations and stress concentration. This could cause the drive belt to detach, leading to battery depletion, which would result in a loss of motive power and a loss of power steering assist. These issues could increase the risk of a crash causing injury and/or damage to property. Correction: dealers will replace the auto tensioner with a countermeasure unit.

  • Recall 2017364 [Canada]: Visual system
    On certain vehicles, water may drain from the windshield cowl area and potentially collect in the area of the wiper motor breathing hole. If the wiper motor is not operating, water could potentially enter the wiper motor through the breathing hole. If this occurs, over time, it could result in corrosion and/or an electrical conduction failure, both of which could result in the wiper motor not operating. If the wiper motor were to stop operating, the windshield wipers would become inoperative, which could limit the driver’s visibility under certain operating conditions which may increase the risk of a crash causing injury and/or damage to property. Correction: dealers will replace the wiper motor with an upgraded wiper motor that will prevent water intrusion.

  • Recall 2016529 [Canada]: Visual system
    On certain vehicles, water may drain from the windshield cowl area onto the front wiper link ball joint. Over time, this could result in corrosion and/or wear to the joint, which could result in the separation of the wiper link ball. If separation were to occur, the windshield wipers could become inoperative, which could limit the driver’s visibility under certain operating conditions which may increase the risk of a crash causing injury and/or damage to property. Correction: dealers will replace the rubber boot which covers the ball joint with a countermeasure one, and the wiper motor crank arm will also be inspected and replaced as necessary.

  • Recall 2016317 [Canada]: Structure
    On certain vehicles, road salt can corrode the front crossmember assembly, which may ultimately lead to separation of the control arm at the mounting point. This would allow the wheel to rotate off its designed axis, and could result in a loss of vehicle control and a crash causing property damage and/or personal injury. Correction: dealers will inspect the crossmember and apply an anti-corrosion treatment or replace the assembly, as required.

  • Recall 2015166 [Canada]: Heater and defroster
    On certain vehicles, the blower motor may have been incorrectly manufactured. This could result in a premature failure of the blower motor which could affect the defroster performance resulting in reduced visibility, increasing the risk of a crash causing injury and/or damage to property. Correction: dealers will replace blower motor and the power transistor as needed.

  • Recall 2014397 [Canada]: Engine
    On certain vehicles, the drive belt material may cause abnormal pulley wear. If the vehicle is driven under this condition, the drive belt may become damaged from the worn pulley and detach, affecting electrical charging system and cooling system function and would illuminate the engine warning lamp(s) on the instrument panel. This could result in battery depletion and an overheated engine, resulting in a loss of motive power. Vehicles equipped with a hydraulic power steering system could also experience loss of power steering assist. These issues could increase the risk of a crash causing injury and/or damage to property. Correction: dealers will replace the drive belt, and the pulley will be replaced if it is found worn beyond a certain level.

  • Recall 2014247 [Canada]: Steering
    Certain 2013 model year vehicles with a 6-speed automatic transmission may have been manufactured with insufficient clearance between the power steering pressure tube and the bosses on the converter housing of the automatic transaxle. This may cause the power steering pressure tube to rust from abrasive contact between the two components. In the worst case, a pin hole could develop and allow for power steering fluid leakage, which can result in the loss of power steering assist and increase the risk of crash causing injury and/or property damage. Correction: dealers will replace the power steering pressure tube and return tube. Note: only a limited number of 2007 to 2012 model year vehicles equipped with a replacement automatic transaxle with the bosses on the converter housing are included in the recall population.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • DEALER LETTER - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This is a dealer letter sent to dealers informing that mitsubishi technical training has launched the 3rd quarterly technician quiz for 2023.
  • TSB-23-00-004 - STRUCTURE: This technical service bulletin provides instructions and material safety data sheets for removal of rap-film adhesive residue.
  • TSB-23-00-001 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This technical service bulletin reviews the regulations that require a label showing the reduction in load carrying capacity be affixed to vehicles when the total net weight of accessories is more than 1.5 percent of the vehicle's gross veh
  • DEALER LETTER - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This is a dealer letter sent to dealers informing that mitsubishi technical training has launched the 2nd quarterly technician quiz for 2023.
  • TSB-21-52A-002RE - SEATS: This technical service bulletin instructs dealers to replace the seat adjuster assembly and power seat harness in affected vehicles with improved countermeasure parts.
  • TSB-11-66-001REV - ENGINE AND ENGINE COOLING: This technical service bulletin contains technical information and troubleshooting for the accessory remote engine start system for affected vehicles.
  • TIN-23-66-001 - ENGINE AND ENGINE COOLING: This is a technical information notice informing dealers and parts managers about possible causes after a customer complains that the engine will not start while using the remote start system.
  • TSB-23-33-001 - SUSPENSION: This tsb provides corrections and additional information for the front and rear suspension inspection procedures. (service manual revision)
  • TSB-23-11-001 - ENGINE AND ENGINE COOLING: This tsb provides revisions to the removal and installation procedures for the rocker cover due to changes in the quantity of mounting bolts for vehicles equipped with 4b1 series engine. (service manual revision)
  • TSB-22-51-003 - ELECTRICAL SYSTEM: This is a technical service bulletin sent to dealers informing them of updates to the troubleshooting procedure for the windshield wiper in the exterior portion of the affected service manuals.
  • TSB-22-35-001 - EXTERIOR LIGHTING: This is a technical service bulletin sent to dealers informing them of updates to the stoplight switch check section, in the service brakes portion of the affected service manuals.
  • TECH TALK 271 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Tech talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
  • TECH TALK 270 - SEATS:MID/REAR ASSEMBLY: Tech talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
  • TSB-22-54-003 - UNKNOWN OR OTHER: This technical service bulletin was sent to dealers to explain the difference between normal dew condensation, which is a natural phenomenon, and water penetration caused by improper sealing or a defective/broken part.
  • TSB-22-52A-003 - EQUIPMENT: This technical service bulletin was sent to dealers informing them to replace the power seat side shield and apply felt tape when customers complain the power seat side shield is coming off while entering/exiting the vehicle.
  • TSB-22-52A-001RE - EQUIPMENT ADAPTIVE/MOBILITY: This technical service bulletin instructs dealers to apply nonwoven fabric tape between the seat back and urethane pad when customers report a condition where an abnormal rubbing noise is heard from the seat back when a driver and/or passen
  • TSB-21-52A-002 - ELECTRICAL SYSTEM: This technical service bulletin instructs dealers to replace the seat adjuster assembly and power seat harness in affected vehicles with improved countermeasure parts. Due to a change in the reclining motor, the new longer harness and conne
  • TSB-21-52A-002 - SEATS: This technical service bulletin instructs dealers to replace the seat adjuster assembly and power seat harness in affected vehicles with improved countermeasure parts. Due to a change in the reclining motor, the new longer harness and conne
  • TSB 21 34 001 - SUSPENSION: This technical service bulletin was sent to dealers informing them a shock absorber oil leak may result in replacement of absorbers unnecessarily when trace amounts of oil are noted to have adhered to the shock absorber.
  • TSB-21-34-001 - SUSPENSION: This technical service bulletin was sent to dealers informing them a shock absorber oil leak may result in replacement of absorbers unnecessarily when trace amounts of oil are noted to have adhered to the shock absorber.
  • TIN-21-13-001 - ENGINE AND ENGINE COOLING: This technical information notice provides additional instructions to dealers when replacing the valve cover gasket due to a customer concern of oil leaking.
  • TSB-21-54A-001 - ELECTRICAL SYSTEM: This technical service bulletin was sent to dealers providing instructions for repairs to perform to correct a communication error that may occur between the one-touch start system (oss) and engine control unit (ecu) or the keyless operatin
  • TSB-21-51-001 - WHEELS: This is a technical service bulletin sent to dealers instructing them to replace both sides of the wheel arch molding when customers report a condition in vehicles equipped with a front wheel arch molding displays a gap between the front wh
  • TSB-20-52A-002 - SEATS: This technical service bulletin was sent informing dealers an abnormal rubbing noise is heard from the seat back when a driver and/or passenger is seated in the front seat(s) and instructs dealers to apply nonwoven fabric tape between the s
  • SR-20-003REV_2 - STRUCTURE: Revision to previous tsb sr-20-003 for the crossmember recall. Added warranty information for instances where subframe may fail and cause additional damage to unrelated parts. This bulletin provides directions for inspection and repair of
  • TIN-20-SR-003REV - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Technical information notice sent to dealerships to advise ofrevision changes to tsb "sr-20-003rev_2"
  • SR-20-003REV_2 - EQUIPMENT:MECHANICAL: Revision to previous tsb sr-20-003 for the crossmember recall. Added warranty information for instances where subframe may fail and cause additional damage to unrelated parts. This bulletin provides directions for inspection and repair of
  • TIN-20-SR-003REV - EQUIPMENT:MECHANICAL: Technical information notice sent to dealerships to advise ofrevision changes to tsb "sr-20-003rev_2"
  • TIN-20-SR-003REV - EQUIPMENT ADAPTIVE/MOBILITY: This technical information notice was sent to dealerships to notify of a revised safety recall bulletin sr-20-003rev_2 update regarding warranty information and entry of claims.
  • SR-20-003REV_2 - EQUIPMENT ADAPTIVE/MOBILITY: This tsb was sent to dealers as an update to sr-20-003rev_1 issued in july 2020 and provides updates to the warranty information.
  • TIN-20-SR-003 - ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL: This technical information notice was sent to dealers informing that a recall campaign was released on july 22, 2020 (sr-20-003) for the crossmember corrosion.
  • TIN-20-SR-003 - STRUCTURE: This technical information notice was sent to dealers informing that a recall campaign was released on july 22, 2020 (sr-20-003) for the crossmember corrosion.
  • TIN-20-SR-003REV - STRUCTURE: This technical information notice was sent to dealerships to notify of a revised safety recall bulletin sr-20-003rev_2 update regarding warranty information and entry of claims.
  • SR-20-003REV_2 - STRUCTURE: This tsb was sent to dealers as an update to sr-20-003rev_1 issued in july 2020 and provides updates to the warranty information.
  • SR-20-003REV_1 - STRUCTURE: This bulletin provides directions for inspection and repair of affected vehicles' crossmembers in the safety recall.
  • ATIN-20-SR-003D - STRUCTURE: This atin-20-sr-003d supersedes atin-20-sr-003c and atin-20-sr-003b, providing notification of modifications to the tsb and repair procedure; noting when a crossmember replacement is required the anti-corrosive agent application is not requ
  • ATIN-20-SR-003-C - STRUCTURE: This advanced technical information notice was sent to dealers as an update to atin-20-sr-003b informing that due to a parts availability delay of the crossmember, customer vehicles requiring a replacement of the crossmember are unable to b
  • Interim Customer - STRUCTURE: This letter was sent to customers informing them of the launch of recall sr-20-003, part are currently unavailable; but they will be notified when parts become availble for repairs to begin. This notice also provided customers instruction o
  • SR-20-003REV_1 - EQUIPMENT: This bulletin provides directions for inspection and repair of affected vehicles' crossmembers in the safety recall.
  • ATIN-20-SR-003D - EQUIPMENT: This atin-20-sr-003d supersedes atin-20-sr-003c and atin-20-sr-003b, providing notification of modifications to the tsb and repair procedure; noting when a crossmember replacement is required the anti-corrosive agent application is not requ
  • ATIN-20-SR-003-C - EQUIPMENT: This advanced technical information notice was sent to dealers as an update to atin-20-sr-003b informing that due to a parts availability delay of the crossmember, customer vehicles requiring a replacement of the crossmember are unable to b
  • SR20003_ICL - EQUIPMENT: Interim customer notification letter for recall sr-20-003 - crossmember
  • MIC-MITS-2020080 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Publications report for mitsubishi motors north america, inc. - july 2020
  • ATIN-20-SR-003-B - ENGINE (PWS): This advanced technical information notice was sent to dealers informing them of the upcoming recall being released for the inside and outside surfaces of the front cross members used on certain vehicles, if exposed long term to snow melt
  • TIN-20-52A-001 - SEAT BELTS:FRONT:ANCHORAGE: This technical information notice serves as a reminder that if a vehicle arrives with a complaint related to a seat belt tongue not staying in place or that slides down to the floor, always default to searching for applicable tsbs, tech tal
  • TSB-13-42A-004 - STRUCTURE: This tsb updates the front fender removal and installation procedures in affected service manuals.
  • TSB-20-52A-001 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This tsb updates the interior & supplemental restraint (srs) section of the affected service manuals to update the disassembly procedure of the front seat assembly with these additional parts: seat heater harness, front seat hinge protect
  • TSB-13-55-002 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: This tsb changes the unit of measure (from ft. Lbs to in. Lbs) for the refrigerant line fittings torque specification in the applicable manual.
  • TSB-13-42A-003 - LATCHES/LOCKS/LINKAGES: This tsb supercedes tsb-09-42a-015, issued october, 2009, to update affected vehicles, add outlander sport and add fast key case part numbers. Remote keyless entry (rke) integrated key case and fast key transmitter case repair kits are now
  • TSB-13-13-005 - ENGINE AND ENGINE COOLING: Some affected vehicles may display an illuminated malfunction indicator lamp or be hard to start after being parked during subâ¿¿freezing weather. Nearby residual egr gas freezes the electronic throttle valve (etv) at cold ambient temper
  • TSB-13-13-002REV - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Improper secondary parameter judgement criteria may cause false mil illumination during 3rd oxygen sensor monitoring (P0145). This tsb provides a field fix procedure to address false mil illumination with dtc P0145 (heated oxygen sensor (3r
  • TSB-13-13-001REV - ENGINE AND ENGINE COOLING: This tsb provides a field fix procedure to address false mil illumination with dtc P0300 (random/multiple cylinder misfire detected) stored in the ecm under the following conditions: 1. During cold engine start, rough or partial clutch oper
  • AI-UT-01-13 - POWER TRAIN: A new atf j3 part number mz320286 is available from your facing pdc in a quart bottle container. Part number mz320286 (atf j3) supersedes 4031610. Previously, part number 4031610 was available in four liter cans. The quantity unit pack (qup
  • TSB-13-52B-001 - AIR BAGS: Caution statements regarding the disposal of certain srs components have been incorrect in the service manuals of affected vehicles. This tsb provides updated caution statements.
  • TSB-13-42A-002 - STRUCTURE: This technical service bulletin updates the door adjustment procedure in the body section of the applicable service manuals.
  • TSB-13-42A-001 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Caution statements regarding the disposal of certain components using coin-type lithium batteries have been incorrect in the service manuals of affected vehicles. This tsb provides updated caution statements.
  • TSB-13-13-002 - ELECTRICAL SYSTEM:SOFTWARE: Improper secondary parameter judgement criteria may cause false mil illumination during 3rd oxygen sensor monitoring. This tsb provides a field fix procedure to address false mil illumination with dtc P0145 (heated oxygen sensor (3rd) circu
  • TSB-13-13-001 - POWER TRAIN: During cold engine start, rough or partial clutch operation may cause powertrain vibration similar to misfire conditions and cause false mil illumination. New software revises improper misfire monitoring (P0300) threshold values to prevent
  • TSB-12-35-003 - EXTERIOR LIGHTING: This tsb clarifies the stop light switch installation and adjustment procedure in the affected service manuals.
  • TSB-12-51-004 - EQUIPMENT ADAPTIVE/MOBILITY: Information regarding the gaskets for the liftgate spoiler is missing in the applicable service manuals. This tsb supplies the missing information.
  • TSB-19-52A-006 - EQUIPMENT ADAPTIVE/MOBILITY: This is a tsb that was sent to dealers to inform them that due to stress applied intensively onto the left and right rear end portion of the seat cushion by a passenger, the cushion may sink down and rub against the edges of the metal seat
  • TT201 - STRUCTURE: This is a service newsletter (tech talk) that was sent out to dealers.
  • TT200 - LATCHES/LOCKS/LINKAGES: This is a service newsletter (tech talk) that was sent out to dealers.
  • TT199 - SEAT BELTS: This is a service newsletter (tech talk) that was sent out to dealers.
  • TT198 - BACK OVER PREVENTION: This is a service newsletter (tech talk) that was sent out to dealers.
  • TT197 - FORWARD COLLISION AVOIDANCE: This is a service newsletter (tech talk) that was sent out to dealers.
  • TT196 - WHEELS: This is a service newsletter (tech talk) that was sent out to dealers.
  • TT194 - BACK OVER PREVENTION: This is a service newsletter (tech talk) that was sent out to dealers.
  • TTIndex12 - EQUIPMENT: This is an index of tech talk newsletter articles released in 2012.
  • TT193 - STRUCTURE: This is a service newsletter (tech talk) that was sent out to dealers.
  • TT195 - WHEELS: This is a service newsletter (tech talk) that was sent out to dealers.
  • TT192 - WHEELS: This is a service newsletter (tech talk) that was sent out to dealers.
  • TT191 - AIR BAGS: This is a service newsletter (tech talk) that was sent out to dealers.
  • TT218 - WHEELS: This is a service newsletter (tech talk) that was sent out to dealers.
  • TSB-15-42A-001 - STRUCTURE: Customers of some affected vehicles may report rust or corrosion on the rear liftgate. This tsb instructs dealers to submit photos to the prc of any rusted areas, repair affected areas, add sufficient sealant to prevent rust, repaint repair
  • TT217 - SEATS: This is a service newsletter (tech talk) that was sent out to dealers.
  • TSB-15-54-004 - EQUIPMENT: This tsb contains troubleshooting steps for diagnosis of various customer complaints relating to the audio system speakers in mitsubishi vehicles equipped with original equipment audio components.
  • TT253 - EQUIPMENT: This is a service newsletter (tech talk) that was sent out to dealers.
  • TSB-19-52A-004 - SEATS:FRONT ASSEMBLY:POWER ADJUST: This is a revised technical service bulletin (tsb) that was sent to dealers, to inform them that this tsb supersedes tsb-17-52a-003, to add outlander phev and additional model years for outlander and outlander sport, and to update parts and
  • TSB-19-35-002REV - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC: This is a technical service bulletin that was sent to dealers, to inform them that this tsb supersedes tsb-19-35-002, issued january 2019, to update symptoms in the purpose section, and to remove outlander phev from the affected vehicles.
  • TSB-19-00-008 - EQUIPMENT: This is a technical service bulletin sent to dealers. This bulletin supersedes tsb-18-00-003, issued april, 2018, to add updated information for carrying capacity reduced label.
  • TSB-19-52B-006 - AIR BAGS: This is a technical service bulletin sent to dealers. This bulletin updates the supplemental restraint system (srs) section of the affected service manuals, to correct minor errors in the diagnosis for dtc B1631.
  • TSB-19-13-003 - ENGINE AND ENGINE COOLING: This is a technical service bulletin sent to dealers. The bulletin instructs dealers to confirm a list of specific diagnostic trouble codes (dtcs) if vehicle experiences the following symptoms in cold weather: the check engine light illumi
  • TSB-19-54-010 - ELECTRICAL SYSTEM: This is a technical bulletin sent to dealers. This bulletin provides dealers with a basic description of the hands-free systems used in mitsubishi built vehicles. The bulletin covers components and operation, system layouts showing the diff
  • TSB-19-34-003 - SUSPENSION: This is a technical service bulletin sent to dealers. This bulletin updates the rear suspension section of the affected service manuals, to delete the requirement for an installation direction of the coil spring end of the shock absorber as
  • TSB-19-25-001 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This is technical service bulletin sent to dealers. This bulletin updates the propeller shaft section of the affect service manuals, to correct the propeller shaft assembly removal procedure.
  • TSB-19-52A-002 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This is a technical service bulletin sent to dealers. This bulletin updates the interior and the supplemental restrain system (srs) sections of the affected service manuals, to update the retention tether of the a-pillar and to include a ne
  • TSB-19-42A-003 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This is a technical service bulletin sent to dealers. This bulletin updates the body section of the affected service manual, to correct the tightening torque for the liftgate removal and installation procedure, and to correct a non-reusable
  • TSB-19-13-003 - ENGINE (PWS): This is a technical service bulletin sent to dealers. The bulletin instructs dealers to confirm a list of specific diagnostic trouble codes (dtcs) if vehicle experiences the following symptoms in cold weather: the check engine light illumi
  • TSB-19-54-010 - EQUIPMENT: This is a technical bulletin sent to dealers. This bulletin provides dealers with a basic description of the hands-free systems used in mitsubishi built vehicles. The bulletin covers components and operation, system layouts showing the diff
  • TSB-19-34-003 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This is a technical service bulletin sent to dealers. This bulletin updates the rear suspension section of the affected service manuals, to delete the requirement for an installation direction of the coil spring end of the shock absorber as
  • TSB-19-25-001 - EQUIPMENT: This is technical service bulletin sent to dealers. This bulletin updates the propeller shaft section of the affect service manuals, to correct the propeller shaft assembly removal procedure.
  • TSB-19-52A-002 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This is a technical service bulletin sent to dealers. This bulletin updates the interior and the supplemental restrain system (srs) sections of the affected service manuals, to update the retention tether of the a-pillar and to include a ne
  • TSB-19-42A-003 - EQUIPMENT: This is a technical service bulletin sent to dealers. This bulletin updates the body section of the affected service manual, to correct the tightening torque for the liftgate removal and installation procedure, and to correct a non-reusable
  • TSB1954008 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This is a technical service bulletin sent to dealers. This bulletin updates the chassis electrical section of the affected service manuals to update diagnostics for etacs-ecu can timeout diagnostics with dtc U0141.
  • TSB1952B005 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This is a technical service bulletin sent to dealers. This bulletin updates the supplemental restraint system (srs) section of the affected service manuals to update diagnostics for etacs-ecu can timeout diagnostics with dtc U0141.
  • TSB1942B003 - EQUIPMENT ADAPTIVE/MOBILITY: This is a technical service bulletin sent to dealers. This bulletin updates the body section of the affected service manuals to update diagnostics for etacs-ecu can timeout with dtc U0141.
  • TSB-19-23-003 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This is a technical service bulletin that was sent to dealers. The bulletin updates the automatic transmission section of the affected service manual, to include steps for the shift indicator panel removal and installation procedure.
  • TSB-19-23-001 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This is a technical service bulletin sent to dealers. This bulletin updates the automatic transmission section of the affected service manual, to correct information in the diagnosis data list reference table for automatic transmissions f6a
  • TSB-19-37-001 - SUSPENSION: This is a technical service bulletin that was sent to dealers. The bulletin updates the steering section of the affected service manuals to update the lubricant, sealant, special tools, and procedures used in replacement of the tie rod end
  • TSB-19-35-002 - BRAKES (PWS): This is a technical service bulletin that was sent to dealers. This bulletin instructs dealers to how to fix a condition of a metallic knocking sound coming from the rear brakes. Affected vehicles experience this condition when the brake is
  • TSB-19-42B-001 - EQUIPMENT:ELECTRICAL: This is a technical service bulletin that was sent to dealers. This bulletin instructs dealers how to re-register vehicle keys for affected vehicles. Affected vehicles may experience a condition of the door(s) inability to be locked or unlo
  • TSB-19-33-002 - SUSPENSION: This is a technical service bulletin that was sent to dealers. The bulletin updates the front suspension section of the affected service manuals to correct the starting torque of the lower arm ball joint rotation.
  • TSB-19-33-001 - SUSPENSION: This is a technical service bulletin that was sent to dealers. The bulletin updates the front suspension section of the affected service manuals to update the special service tool used in replacement of the lower arm ball joint dust cover.
  • TSB-18-42A-004 - EQUIPMENT: This is a technical service bulletin that was sent to dealers. The bulletin updates the body section of the affected service manuals to add the type of the hood latch mounting bolt and to correct the tightening torque for the hood.
  • TSB-18-13-003 - ELECTRICAL SYSTEM: This is a technical service bulletin sent to dealers. The bulletin instructs dealers to confirm a list of specific diagnostic trouble codes (dtcs) if vehicle experiences the following symptoms in cold weather: the check engine light illumi
  • TSB-18-54-003 - EQUIPMENT: This is a technical service bulletin sent to dealers. It provides dealers instructions for reprogramming the etacs ecu with updated software to resolve the issue on certain vehicles experiencing dome light flickering when the vehicle's door
  • TSB-18-54-002 - EQUIPMENT: This is a technical service bulletin sent to dealers. It provides dealers instructions for resolving customer's report that bluetooth pairing code given by the hands free link system does not work for certain smartphone models, namely, sams
  • TSB-18-52A-001 - SEAT BELTS:FRONT: This is a technical service bulletin sent to dealers. Customers may report the front seat belt fraying as a result of being caught under the seat reclining adjusting lever. This tsb instructs dealers how to replace the front seat belt and r
  • TSB-18-42A-001 - STRUCTURE: This is a technical service bulletin sent to dealers. If the vehicle has been washed with high-pressure water, water may intrude and remain in the formed filling material at the joint portion between the inner quarter panel and the inner qu
  • TT237 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This is a service newsletter (tech talk) that was sent out to dealers.
  • MEDICUpdate517 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This is a message sent to dealers, to inform them that an update for medic will be available.
  • TIN-17-23-001 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This is a technical information notice sent to dealers, to detail the procedures required after replacing a continuously variable transmission.
  • TSB-17-42A-001 - STRUCTURE:BODY: This is a technical service bulletin that was provided to dealers, to supercede tsb-15-42a-001, to update the affected possible rust areas and to require photos of the affected areas.
  • TSB-16-54-001 - ELECTRICAL SYSTEM:SOFTWARE: This tsb instructs the dealer to update the hfm (hands free module) software to improve the bluetooth connection with iphone/ipod/ipad when the device is connected to wi‐fi. This update addresses unstable, repeatedly connecting and d
  • TSB-17-14-001 - ELECTRICAL SYSTEM:WIRING: This is a technical service bulletin, sent to dealers, providing instructions for modifying the wiring harness and replacing the radiator and/or condenser fan motor and connectors, in cases where an inoperative fan may be caused by a melted
  • FRONTWIPERSYSTEM - VISIBILITY/WIPER (PWS): This is an example of a completed worksheet provided to certain dealers to perform a study of the deck garnish gaps, wiper motor connector's conditions, and wiper link boots.
  • FRONTWIPERSYSTEM - VISIBILITY/WIPER (PWS): This is a worksheet provided to certain dealers to perform a study of the deck garnish, wiper motor connector, and wiper link boots. The parts being studied must also be shipped to mmna for examination.
  • TSB-17-32-001 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This technical service bulletin (tsb), sent to dealers, updates the power plant mount section of the affected service manuals to correct the clamping torque of steering gear and linkage in front crossmember removal and installation.
  • TSB-15-54-001 - ELECTRICAL SYSTEM:SOFTWARE: This technical service bulletin, provided to dealers, instructs the dealer to update the hfm software that allows voice recognition to complete before connection to the phone begins, to rectify the condition where the hfm attempts a bluetoo
  • TSB-15-52A-001 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This technical service bulletin, provided to dealers, provides the correct torque specification for the 2012 outlander sport service manual. Other models' service manuals are updated with information for the outer seat belt on the front pas
  • TSB-15-23-004 - POWER TRAIN:AUTOMATIC TRANSMISSION: This technical service bulletin, provided to dealers, adds procedures for disassembly, assembly and cleaning transmission components.
  • TSB-15-23-003 - POWER TRAIN:AUTOMATIC TRANSMISSION: This technical service bulletin, provided to dealers, provides instructions to remove the transmission and replace two primary pulley shaft bearings and one secondary pulley shaft bearing, if a clicking noise (along with whining/humming), d
  • TSB-15-23A-002 - EQUIPMENT: This technical service bulletin, provided to dealers, corrects the hydraulic pressure settings and updates the special tools used in the cvt hydraulic pressure test in the indicated service manuals.
  • TSB-15-13-002 - ELECTRICAL SYSTEM:SOFTWARE: This technical service bulletin, provided to dealers, provides a field fix procedure to address false mil illumination with dtc P2097 stored in the ecm. To minimize false mil illumination, this software update optimizes the target a/f ratio
  • TSB-15-15-001 - EQUIPMENT: This technical service bulletin adds the non-reusable parts indication that was missing from the service manual for certain exhaust fasteners.
  • TSB-16-54-006 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This technical service bulletin (tsb) was sent to dealers to inform them that some vehicles with one-touch start system may exhibit a condition where the ignition cannot be turned off when battery voltage drops. This tsb also includes instr
  • TSB-16-11-003 - ENGINE (PWS): This is a technical service bulletin (tsb) that was sent to dealers. This tsb provides instructions for inspection of oil leakage from the front oil seal on the crankshaft, and if confirmed, to replace the front oil seal. Dealers are to als
  • TSB-16-52A-002 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This is a technical service bulletin (tsb) sent to dealers, to inform them that this tsb updates the interior section of the affected service manuals to add a warning to check occupant classification sensor accuracy during front seat remova
  • TT-218 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mitsubishi: information provided regarding various issues as power window on driver's door, a/c compressor issues, piston scuff, daytime running light or intake and exhaust system or replacement of rear axle assembly. Various model years
  • TSB-15-13-002 - ENGINE (PWS): Mitsubishi 2011-2013 models: technical service bulletin revised tsb-14-13-003 issued july 2014. Information regarding ecm reprogramming for false mil illumination with dtc P2097. *lj
  • TSB-14-37-005 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mitsubishi: updated information provided on removal service points, in the service manual, for the power steering hoses. Model 2007-13 outlander. *pe
  • TSB-14-15-001 - EQUIPMENT ADAPTIVE/MOBILITY: Mitsubishi: see document search button for owner letter. Due to prolonged exposure to anti-freezing agents, front exhaust pipe seal ring may corrode, in cold weather states, to clear ice and snow from roadways. *pe
  • TSB-14-54-009 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mitsubishi: updated information instructions provided for sub harness in repairing drl function of head light in vehicle's service manual. Model 2008-2012 lancer, sportback, evolution, outlander. *pe
  • TSB-14-54-010 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mitsubishi: corrected information regarding headlamp rleay circuit in vehicle service manuals. Model 2009-2014 outlander, lancer, lancer sportback, lancer evolution. *pe
  • TSB-14-37-003 - STEERING:ELECTRIC POWER ASSIST SYSTEM: Mitsubishi: the service manuals has been revised, for some vehicles, regarding procedures for electric power steering (eps) motor including eps motor replacement. Model 2011-2014 outlander sport. *pe
  • TSB-14-13-002 - ENGINE (PWS): Mitsubishi: if lower quality fuel is used, vehicles would have engine stalling or rough idle condition at low speeds, prior to stopping or starting, and is operated, with air conditioning on, in high ambient temperature. Affects puerto ric
  • TSB-14-54-007 - ELECTRICAL SYSTEM:SOFTWARE: Mitsubishi: this bulletin is an introduction to mapcare and the map update purchase for mitsubishi multi communications system. This does not apply to mitsubishi multi entertainment system for the 2014 and later mirage. Included in the ma
  • TSB-13-13-008 - ENGINE (PWS): Mitsubishi: some vehicles may display an illuminated mil stating to service the engine soon with dtcs stored in the ecm memory and/or reduced engine performance. Water may accumulate at the bottom of the air cleaner from snow build up. Ve
  • TSB-13-42A-005 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: Mitsubishi: in the service manual, on some vehicles, circuit diagrams are incorrect for central door locking system and one touch start system. Model 2011-2013 outlander. *pe
  • SB-35-2 - EXTERIOR LIGHTING:BRAKE LIGHTS: Mitsubishi: when ever the brakes are depressed, on some vehicles, the rear stop lights fails to work properly. Models 2010-2011 outlander. *pe
  • TSB-13-35-005 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mitsubishi: information concerning an update of the service manual involving instructions for the removal and installation of the abs and asc hydraulic unit. Also incuded lancer 2008-2014, lancer sportback 2009-2014, outlander, and sport/rv
  • TSB-13-35-006 - BRAKES (PWS): Mitsubishi motors: improvements made to the service manual in reference to fastener tightening torque specifications. Models include outlander my2007-2014, outlander sport/rvr 2011-2014, lancer 2008-2014, lancer evolution 2008-2014, and lan
  • TSB-13-52B-003 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Mitsubishi: service manual revision. There is an updated diagnosis of dtc B1558 in the service manual. *js
  • TSB-013-13-005 - ENGINE (PWS): Mitsubishi: some vehicles may experience hard to start engines or an illuminated malfunction indicator lamp. *js
  • TSB-12-35-002 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mitsubishi: on some vehicles, an active stability control (asc) steering wheel sensor has been installed, replacing original sensor. New sensor not to be rotated before installation. Models 2007-12 outlander, 2008-11 lancer evolution, 2
  • TSB-11-13-011 - ELECTRICAL SYSTEM:SOFTWARE: Mitsubishi: while engine warming up, some vehicles may experience an unstable idle and/or reduced rpm decelerating to a stop during extremely cold weather (below -4f, -20c). *pe
  • TSB-11-23-003 - POWER TRAIN:MANUAL TRANSMISSION: Mitsubishi: corrected cvt hydraulic pressure tables for the owners manual. *rm
  • TSB-11-13-008 - ELECTRICAL SYSTEM:SOFTWARE: Mitsubishi: malfunction light is on with a stored trouble code related to the camshaft sensor. There is a programming error causing a mis-detection of a fault. 2008-2011 lancer evolution. *rm updated 1/11/12. *pe updated 4/13

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0145 [2] 02 Sensor Circuit Slow Response (Bank 1 Sensor 3)
  • P0300 [2] Random/Multiple Cylinder Misfire Detected
  • B1631 [1] Mirror Driver Left Circuit Failure
  • U0141 [3] Lost Communication With Body Control Module "A"
  • P2097 [2] Post Catalyst Fuel Trim System Too Rich Bank 1
  • B1558 [1] Ignition Run/Start Circuit Short To Ground
  • C1611 [2] C1611
  • C1614 [2] C1614
  • C1801 [2] C1801
  • C1806 [2] C1806
  • C2003 [2] C2003
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210215

Harpswell auto illegally sold me a vehicle with 5 safely recalls on the vehicle before i bought the vehicle. Safety recall codes are C1611z, C1614z, C1801r, C1806z, C2003r. I bought the vehicle 4/25/2020 and 2 recalls were due in 2016 and 3 were due in 2019. Where these are very big safety recalls i think harpswell auto needs to have their license revoke for service and inspection stickers because my vehicle should never have passed inspection with the crossmember recall completely rotted out.

NoNoN NoneNone20210214

Harpswell auto illegally sold me a vehicle with 5 safely recalls on the vehicle before i bought the vehicle. Safety recall codes are C1611z, C1614z, C1801r, C1806z, C2003r. I bought the vehicle 4/25/2020 and 2 recalls were due in 2016 and 3 were due in 2019. Where these are very big safety recalls i think harpswell auto needs to have their license revoke for service and inspection stickers because my vehicle should never have passed inspection with the crossmember recall completely rotted out.

NoNoN NoneNone20201006

Vehicle was stationary and smelled of gas. Took to mechanic who provided evidence that the fuel tank is leaking fuel. The mechanic provided pictures of the tank which looks to have abnormal damage. Does not seem that tanks would leak in the evidenced manner. Contacted both mitsubishi dealership and mitsubishi manufacturer who could not provide replacement tank in timely manner and were not willing to address the safety issue raised regarding the status of the fuel tank. The vehicle has not been driven far at all due to the pandemic and there has not been a reason to be concerned about damage to the fuel tank from the perspective of the driver/owner.

NoNoN NoneNone20201005

Vehicle was stationary and smelled of gas. Took to mechanic who provided evidence that the fuel tank is leaking fuel. The mechanic provided pictures of the tank which looks to have abnormal damage. Does not seem that tanks would leak in the evidenced manner. Contacted both mitsubishi dealership and mitsubishi manufacturer who could not provide replacement tank in timely manner and were not willing to address the safety issue raised regarding the status of the fuel tank. The vehicle has not been driven far at all due to the pandemic and there has not been a reason to be concerned about damage to the fuel tank from the perspective of the driver/owner.

NoNoY NoneNone20200501

Tl* the contact owns a 2011 mitsubishi outlander. The contact stated upon coming to a stop, the vehicle stalled without warning. The contact stated the vehicle was towed to an independent mechanic to be diagnosed. The contact was informed of an unknown fuse failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 99,600.*dt consumer stated electrical circuit shorts drains the battery continuously. On several occasions vehicle has shut off completely while in traffic. *jb

NoNoY NoneNone20200430

Tl* the contact owns a 2011 mitsubishi outlander. The contact stated upon coming to a stop, the vehicle stalled without warning. The contact stated the vehicle was towed to an independent mechanic to be diagnosed. The contact was informed of an unknown fuse failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 99,600.*dt consumer stated electrical circuit shorts drains the battery continuously. On several occasions vehicle has shut off completely while in traffic. *jb

NoNoN NoneNone20200216

I was driving on i 75, me, 2 passengers and 7 animals deep. When out of no where my acceleration stopped and the rpms reved, the car started to slow down, i wasn't able to accelerate anymore. I costed to the side of the road and we were stuck.! My cvt transmission is bad.

NoNoN NoneNone20200215

I was driving on i 75, me, 2 passengers and 7 animals deep. When out of no where my acceleration stopped and the rpms reved, the car started to slow down, i wasn't able to accelerate anymore. I costed to the side of the road and we were stuck.! My cvt transmission is bad.

NoNoN NoneNone20190714

This model vehicle has a bad design flaw that mitsubishi refuses to acknowledge. The location of the air conditioner discharge causes water to drip directly onto the sub frame below. This dripping corroded a hole through my sub frame deeming it structurally unsound and unsafe to drive, and caused it failed my state inspection. My local dealer and mitsubishi both refused to cover the cost of replacing the part since no recall currently exists. I ended up getting a used part from a local shop for half the cost of what the dealer quoted me. I also had the mechanic jury rig an ac discharge tube extension to direct the water away from the sub frame so it wouldn't keep happening. Had my state inspector not caught this corrosion, i would be still driving the unsafe vehicle. A compromised sub frame could result in numerous failures that could cause an accident. I was lucky it did not get to that point. It is clear the corrosion is a direct result of the ac discharge, rather than normal wear and tear. The rest of the sub frame and suspension through out the vehicle does not have anywhere near the level or corrosion that is directly below the ac discharge tube. Google searching this problem makes it clear i am not the only one. There are other models of outlanders and outlander sports that seem to have the same issue. This needs to be investigated so a recall can be issued for all models with this design.

NoNoN NoneNone20190328

I noticed just recently when i was on a long distance road trip that my transmission overheating light was coming on? I had to pull over a couple times and let it cool down before i could continue... It is very dangerous and no one at mitsubishi or other shops knows whats wrong? Please help

NoNoN NoneNone20190228

I know this car has four recalls on it. But i'm having issues with what it feels like to be the transmission. I have been googling slow or sluggish acceleration issues and other people have been having the same problem. Then i came across a recall for the outlander sport involving the cvt in newer models. I don't know if those cvt issues are the same ones my car is having. But is becoming a pain in the butt to try and accelerate fast enough on the road or the highway to get out of peoples way or to move just noticing people going around me because of my sluggish acceleration. I have to press on the gas pretty hard to even get up to about 20 or 30 not to mention what sounds like my muffler is humming. I feel it's a danger trying to accelerate and not getting up to the speed to make a turn or get on the highway like i said. I noticed that i have to put a specific date at the bottom of this form but it's been going on for a while now. I actually went to mitsubishi to get my transmission fluid replaced and the guy said that this issue will go away but it didn't.

NoNoN 1 InjuredNone20190122

The seat heating burned the seat( driver seat) reaching burning me on my upper leg

NoNoN NoneNone20181127

Tl* the contact owns a 2011 mitsubishi outlander. The contact noticed that the heater and defroster stopped working without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the blower wire motor failed and needed to be replaced. The vehicle was not repaired. The dealer (oakland mitsubishi, 2500 webster st, oakland, ca 94612, (510) 267-0688) was contacted to schedule an appointment. The failure recurred. The manufacturer was made ware of the failure and informed the contact that the vin was not included in a recall. The contact was referred to nhtsa. The failure mileage was 69,000.

NoNoN NoneNone20181115

Brakes make a different sound (like a blow) when it brakes suddenly. Air conditioning stopped working two weeks ago. When the a / c is turned on, the sound of the compressor is heard but no air is voted. Opaque or not illuminate well. Low intensity of the lights.

NoNoN NoneNone20180701

Tl* the contact owns a 2011 mitsubishi outlander. The contact stated while the vehicle was operated at various speeds there was an abnormal popping sound emitted from the vehicle. The failure occurred without warning. The vehicle was taken jerry's mitsubishi located at 1906 e joppa rd, parkville, md where it was diagnosed that bearing in the drive axle was defective and recommended it be replaced. The manufacturer was contacted however no further assistance was offered. The failure mileage was approximately 70,000.

NoNoN NoneNone20180603

Tl* the contact owns a 2011 mitsubishi outlander. While driving at any speed, the contact heard a noise coming from the front end of the vehicle. There was no warning indicator illuminated. The vehicle was taken to jerry's mitsubishi (443-219-9464, located at 1906 e joppa road, parkville, md 21234) where it was stated that the warranty was expired. The vehicle was taken to an independent mechanic who diagnosed that the bearing inside the transmission was about to fracture, which caused the noise. The technician stated that the failure was a known issue. The contact was referred to nhtsa. The manufacturer stated that the warranty was expired and that the contact was not the original owner. The vehicle was not repaired. The failure mileage was approximately 69,000.

NoNoN NoneNone20180530

Tl* the contact owns a 2011 mitsubishi outlander. The contact stated that the windshield would become fogged over no matter the outside temperature making it difficult to see. The contact stated must keep the defogger on constantly in order so he can see out of the front windshield. The contact called the dealer route 46 mitsubishi (400 us-46, totowa, nj 07512 (973) 330-9535) and they stated that the issue was not covered by a recall. The manufacturer was not contacted. The failure mileage was 60,000.

NoNoN NoneNone20180506

Tl* the contact owns a 2011 mitsubishi outlander. The contact stated that the windshield wipers failed to operate correctly. In addition, the visibility was blurry through the windshield. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NoNoN NoneNone20180401

Tl* the contact owns a 2011 mitsubishi outlander. The contact received notification of nhtsa campaign numbers: 18v103000 (visibility), 18v103000 (engine and engine cooling), 18v103000 (structure), and 18v103000 (visibility). The contact was unable to have the vehicle repaired because the nearest dealer was two states away. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was notified and did not assist. The contact had not experienced a failure.

NoNoN NoneNone20180330

Tl* the contact owns a 2011 mitsubishi outlander. While driving 25 mph, the contact heard a loud noise coming from the vehicle. The contact continued driving and pulled over to the side of the road. The contact inspected underneath the vehicle and noticed that the muffler was detached. The contact called bell mitsubishi (1500 u.S. 1, rahway, nj 07065, (732) 388-8800) in an attempt to trade-in the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 125,000.

NoNoN NoneNone20180214

The etacs control has caused my tail lights and tag lights to not work. This is an extreme amount of money to fix. I see there was a recall on the etacs for vehicles made in 2010 and i believe my car should be in this recall but nothing has come up according to the vin. I cannot get my car inspected and registered due to this etacs failure.

NoNoN NoneNone20180204

Engine light came on steady with the engine bucking, surging, losing r.P.M.'s while driving and stalling after coming to a full stop. *two (2) o2 sensors were replaced, computer re-programed, one (1) of the two (2) sensors replaced again, with a final repair to a suspected air leak which finally,after 3-4 weeks, cleared the light from coming back on. Now, one month later the bucking and surging is becoming more and more frequent. I'm $1,000.00 into this problem and it still isn't resolved!! Complaint #2: the right rear seat belt does not lock and pulls back out when connected, combined with the fact that the front belts are not long enough for even the slightest of larger persons.

CrashNoY 2 InjuredNone20180115

I was returning home from work and was at a stop sign waiting to turn left. Cross traffic does not stop. When believing i was clear i began my left turn when a car crossed in front of mine at a high rate of speed. I attempted to stop but the two cars collided and the front end of my car was completely torn off and my front hood was buckled back towards the windshield. When emergency response arrived, they felt very strongly that the air bag should have deployed and they moved me to the back seat for further observation because they were afraid the air bag may still deploy and cause further injury. I was subsequently transported to a local hospital for evaluation and after testing and observation was released with moderate back pain and mild to moderate neck pain.

NoNoN NoneNone20180111

I purchased the 2011 mitsubishi outlander in 2015. In january 2018 the engine seized up while driving and was not repairable. Thankfully i was able to pull over and no one was hurt. The vehicle was only 7 years old with only 112,846 miles and i still had a loan on the vehicle for approxiamtly $10,000. The vehicle was at the time worth the cost left to pay it off. I consulted many mitsubishi dealerships around the country and the only fix as a new engine for the vehicle which was an additional $10,000 and there were no engines anywhere in the country that could be found. The reason is that mitsubishi decommissioned this outlander model in 2013 due to the issue with the engine - essentially it was built like a snowmobile engine. The belt snapped and there was no repairing it - only replacing the entire engine. Mitsubishi knew this was an issue with this model - they decommissioned it only after 2 years on the market and they didn't issue a recall until 2018 - 5 years later! In the mean time i had found others around the coutnry with the same issue and we were all left with auto loans and no working vehicle. This is extremely poor business tactics and dishonest and very unsafe. I was lucky i was not driving on a freeway at the time when the engine seized up and the vehicle bucked like wild horse - it could have resulted in a major accident. It is dishonest to issue a recall 5 years after the company knew the vehicle had an issue and most likely all of the models had been sold or abandoned by this time so they don't have to pay for many repairs since there are not many that have lasted until 2018 to be repaired. A complaint has also been filed with the minnesota state attorney general. I was stuck with the $10,000 loan on a car that was now worth $0 and mitsubishi at that time acted they had no idea what was wrong with it or why this happened. All lies.

NoNoN NoneNone20180107

I own a 2011 mitsubishi outlander sport. The driver seat belt clicks as if it is fastened correctly then moments later it will pop out as if it were never attached. This is a huge safety risk for anyone who is driving the vehicle.

NoNoN NoneNone20171229

Hello, my blower stopper working in my car and i found this recall online and i was wondering if my car was part of this recall: recall number 15v233000 recall date 04/20/2015 component visibility:defroster/defogger system:windshield:blower summary mitsubishi motors north america, inc. (mitsubishi) is recalling certain model year 2009-2011 lancer vehicles manufactured march 16, 2009, to march 30, 2011, 2010-2011 lancer sportback vehicles manufactured june 17, 2009, to december 1, 2010, 2010-2011 lancer evolution vehicles manufactured july 14, 2009, to january 7, 2011, 2009-2011 outlander vehicles manufactured february 10, 2009, to june 22, 2011, and 2011 outlander sport vehicles manufactured august 26, 2010, to november 19, 2010. In the affected vehicles, the blower motor may fail. Consequence failure of the blower motor may reduce the performance of the windshield defroster, diminishing the driver's visibility and increasing the risk of a crash. What owners should do mitsubishi will notify owners, and dealers will replace a suspect blower motor, free of charge. The recall began on june 15, 2015. Owners may contact mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is sr-15-003.

NoNoN NoneNone20171207

Vehicle was purchased in virginia with the assumption it would pass maryland inspection as it had passed virginia inspection. Front brake pads were worn too thin and the rotors were rusted. To pass maryland inspection is needed new front brake pads and rotors and would have needed rear pads also. Dealership refused to be responsible for the problem. The consumer stated the dealer provided a reimbursement and requested to withdraw the complaint. *js

NoNoN NoneNone20171130

Tail lights not working dealer says ecu is bad

NoNoN NoneNone20171127

2011 mitsubishi overland. Consumer writes in regards to vehicle not passing inspection due to thin brake pads and too many knicks in the windshield. *ld the consumer stated the failures were discovered two weeks after purchasing the vehicle. The dealer did not offer any assistance with having the vehicle repaired. *js

NoNoN NoneNone20171016

Tl* the contact owns a 2011 mitsubishi outlander. The contact stated that the blower motor failed to operate. There were no warning indicators illuminated. The vehicle was taken to biggers mitsubishi (located at 1325 e chicago st, elgin, il 60120, (224) 276-5676), but was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vin was not included in nhtsa campaign number: 15v233000 (visibility). No further assistance was offered. The approximate failure mileage was 143,000.

NoNoN NoneNone20170910

Tl* the contact owns a 2011 mitsubishi outlander sport. The contact stated that the air bag warning indicator illuminated. The driver adjusted the seat and was unaware that the wiring underneath needed to be re-routed and had been spliced, causing the warning indicator to flash. The vehicle was taken to the dealer (las vegas mitsubishi, 7100 w sahara ave, las vegas, nv 89117, (866) 510-6859) where it was diagnosed that the wiring and wire harness needed to be replaced under the driver's seat. The dealer and the manufacturer indicated that the vehicle was excluded from manufacturer recall number: sr-14-001 and nhtsa campaign number: 14v031000 (air bags), although the vehicle exhibited the same failure. The manufacturer advised the contact to take the vehicle to an independent repair shop. The failure mileage was not available.

NoNoY NoneNone20170627

2011 mitsubishi outlander. Consumer writes with regard to belt tension tightener recall repair. *as the consumer stated that the dealer charged for a portion of the repair that should have been covered under the recall.*js *js

NoNoN NoneNone20170508

The exterior rubber window moldings are corroded and melted which allows for the water to get into the door damaging the electrical wiring for the windows automatic operation. My vehicle isn't the only vehicle with this problem as i have seen that most of these cars have the same problem. I have tried to contact mitsubishi to tell them about this problem but in puerto rico they told me this problem was because i wasn't using wax on them, i have seen much older cars, and this problem does not exist. It exists because of the poor quality of exterior window sill molding they chose to include in this car because, once again, it's not just mines, it's most of them

NoNoN NoneNone20170426

Tl* the contact owns a 2011 mitsubishi outlander. The contact stated that the windshield wipers failed to operate while attempting to drive in the rain. The vehicle was taken to cabreros hermanos dealer in puerto rico where it was denied service under the recall remedy. The contact stated that she had the recall notice in hand and cabrera dealer informed her that she would need to pay for a diagnostic test to determine the defective part. The contact was informed that it would take three years before the part would become available for the repair, and for the part to be modified. The vehicle was not repaired. The vin was included in nhtsa campaign number: 16v791000 (visibility). The manufacturer was not made aware of the failure. The approximate failure mileage was 73,176.

NoNoN NoneNone20170416

We recently change the power train (transmission) 2014 after three years we are having issues again. After every hour on the road we have to stop and let it rest for a while because it heats up pretty quickly. This happens mostly in highways.

NoNoN NoneNone20170302

Tl* the contact owns a 2011 mitsubishi outlander. The contact received notification of nhtsa campaign number: 16v791000 (visibility); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.

NoNoN NoneNone20161130

Tl* the contact owns a 2011 mitsubishi outlander. While operating the vehicle, the windshield wipers failed to activate. The next morning, the vehicle would not start. The contact replaced the battery, but the failure continued. The contact reprogrammed the ecu and the failure was remedied. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 84,000.

NoNoN NoneNone20161114

When driving back in november 2016 i was driving down the road in a rain storm and the windshield wipers stopped working. After doing some research i found there was a recall on the wipers. So i called the company and they informed me that recall did not cover my vehicle. So about 3-4 weeks go by and i get my mail and what do i get but a recall for the wipers on my vehicle. On this notice it says the parts for this remidy are not currently available,mmma is making every effort to to obtain these parts as quickly as possible and will contact you again by mail with a follow up recall notice when the remidy parts are available. In the mean time i am making a 431 dollar payment and can't drive my car in the rain or snow.Oh yeah have i mentioned that it is now july 8 months later and still making that 431 dollar payment and have to pick and choose when i can drive. I will never by a mitsubishi again. I call the 800 number and always on hold.

NoNoN NoneNone20161029

I was driving along on a normal city street and all of the sudden every indicator light began to come on...First the battery charging system, next the engine overheat warning, the abs, the brake, the power steering, the air bag, etc. I began to lose power, idle roughly, and eventually die completely. It would not restart. The next day, i tried to jump start with no success at all. After further examination, noticed that the drive belt had come off the pulleys completely. *tr

NoNoN NoneNone20160818

Tl* the contact owns a 2011 mitsubishi outlander. The contact received notification of nhtsa campaign number: 16v458000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20160808

Tl* the contact owns a 2011 mitsubishi outlander. While driving 75 mph, the vehicle vibrated excessively. Lowering the speed reduced the vibration. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the front passenger side axle separated from the transmission, which caused the vibration in the driveshaft. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.

NoNoN NoneNone20160706

There have been many problems the last couple years with my car, i noticed last year when i was on a long distance road trip that my transmission overheating light was coming on? I had to pull over a couple times and let it cool down before i could continue... It stopped doing it for awhile, and then now my car is losing accelleration on the freeway and seems to be stalling , it is very dangerous and no one at mitsubishi or other shops knows whats wrong? Please help

NoNoN NoneNone20160611

A/c system blower: only blowing cold air from the drivers side and hot air on the passage's sides when a/c is on. It doesn't matter if on street/stationary/in motion,etc. I am not the only one with this problem,it is happening too all mitsubishi vehicles from 2011 too 2012. Service manager at the mitsubishi dealer and services in anderson told me that i am not the only one too complain about this. They can't found find out what is causing the problem he was telling me,,, they do the freon test with dye and shows nothing leaking. Every year you need too put in freon for the a/c too blow the cold air in all vents which you have too pay at the dealer with with diatonic charge which is every expensive and a lot of owners can't pay for the service charges and fees,due too limited income,and still no problem found,after placing the freon in,cold air comes out of both vents. I have complained to mitsubishi. I am giving the compliant number giving too me when the complaint was make ****************ref # 1-257413099************ the problem started in 2015 and now 06/12/2016

NoNoN NoneNone20160531

Tl* the contact owns a 2011 mitsubishi outlander sport. The contact stated that the driver side seat belt failed to secure properly, was loosely connected, and failed to retract when necessary. The vehicle was to be inspected and diagnosed by a dealer or a mechanic. The manufacturer was notified of the failure. The approximate failure mileage was 104,000.

CrashNoY 1 InjuredNone20160508

Tl* the contact owned a 2011 mitsubishi outlander. While driving approximately 45 mph, the contact was involved in a front end collision. The air bags did not deploy. The vehicle was towed to a salvage yard where it was deemed destroyed. A police report was filed. The manufacturer was notified of the failure. There was one injury that required medical attention. The passenger suffered chest and a rotator cuff injury. The failure mileage was 53,879.

CrashNoN 1 InjuredNone20151206

Tl* the contact owned a 2011 mitsubishi outlander sport. While driving approximately 35 mph, the contact crashed into a preceding vehicle. The air bags failed to deploy. A police report was filed. The driver's head struck the steering wheel, which required medical attention. The medical diagnosis was a contusion involving the right gyrus rectus with tissue loss and gliosis. The manufacturer was notified. The vehicle was destroyed. The approximate failure mileage was 100,000. Updated 04/04/16*lj

NoNoN NoneNone20150408

Problem existed in electric power steering system. Under low speed, 5 to 10 mph or less, electric power steering system stopped working occasionally (usually after a full turning of steering wheel to the limit). When the problem occurs, no power assist functionality functioning, significantly increases steering efforts, thus increases vehicle crashing possibilities significantly. My vehicle has been only driven for less than 4 years. A self check on the steering system showed with no leaking steering fluid and completely clean steering fluid when the incidents happened. Thus i have reason to believe this is due to a defect part in the power steering system of mitsubishi outlander sport. *tr

NoNoN NoneNone20150322

I was stopped on one stop signal, waiting my turn to cross a busy highway, when i had my chance to cross the higway the vehicle suddenly stops and pops up on the screen "service required" according what i got explained the vehicle enter in safe mode and wont let us finish to cross the highway, a truck came right on front to us and we got help to push the car to finish to cross the highway and be safe from an accident, we went over to mitsubishi specialist and they told us that the bad component that cause this issue was the oil cooler from the cvt transmission or power train, the car is low millage and good maintenance, after repair the oil cooler now had a bad behavior that scare us to run in to another accident can be viewed on the following link: https://www.Youtube.Com/watch?V=1c1xyounnrm please check on this seriously, actions can save a lot of people lifes.

CrashNoN NoneNone20150309

Tl* the contact owns a 2011 mitsubishi outlander sport. While driving at various speeds, the vehicle would pull to the right. The vehicle was taken to the dealer where a wheel alignment was performed, but the failure continued. While driving approximately 20 mph, the vehicle suddenly pulled to the right. The driver lost control and crashed into a brick boulder. The cause of the failure was not diagnosed. There were no injuries and a police report was not filed. Also, while descending down a hill at approximately 5 mph, the message "vehicle immobilized" suddenly displayed and the brakes would not operate. The cause of the failure was not diagnosed. The contact indicated that the vehicle experienced multiple electrical malfunctions, such as not immediately shutting off when pressing the off and on button and the windows would not close intermittently. When someone touched the metal on the vehicle, the person would experience electrical shocks. The cause of the electrical failures were not diagnosed. The manufacturer was not notified of the failures. The failure mileage was 39,266. .... Updated 06/30/15 *bf updated 10/18/2017*cn

NoNoN NoneNone20150128

Tl*the contact owns a 2011 mitsubishi outlander. The contact received a notification for nhtsa campaign id number: 14v562000 (engine and engine cooling) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure. The vehicle was finally repaired. Updated 06/04/15.*jb

NoNoN NoneNone20141231

Etac

NoNoN NoneNone20141229

I have been waiting for 1.5 months and counting for a local mitsubishi dealer to replace my drive belt per instructions in the "important safety recall" notice. I have called every local dealer with the promise of returning my call when they receive the parts. I would like to know what vehicle manufacturers and the nhtsa consider to be "prompt" considering these are safety risks that put myself, my family, and others at risk on a daily basis until the part is repaired. Is it 45 days? 180 days? This is ridiculous that i have to sit and wait, driving my potentially dangerous car every day, when there is a known issue and a known solution. When issuing a recall, i would expect that the manufacturer and nhtsa would be adequately prepared to address the safety issue timely rather than allowing this issue to create extra risk. Please advise on how to proceed and provide more realistic expectations rather than broad terminology like "prompt". *js

NoNoN NoneNone20141203

I went on vacation for seven days and when i returned i started the vehicle to make sure it would and it started just fine. The next morning as i was getting ready to leave for work, the vehicle stalled. I contacted roadside assistance and it was not the battery. I then towed the vehicle to a mechanic to have it looked at. They stated the engine may be done for because the compression levels were reading very low and the highest reading was a 41 of the four cylinders. They suggested its either the timing belt or the engine and that the timing belt should not have gone bad with only 60, 489 miles. I contacted mitsubishi and learned i was over the manufacturer warranty by 489 miles. I'm lost for words and do not whether to go forward and get it fixed or if there's any other options for me.I do not understand how my timing belt could have went out while sitting in my parking lot whereas most break while driving. I've already had my drive belt replaced due to recall. *tr

NoNoN NoneNone20141114

Tl* the contact owns a 2011 mitsubishi outlander. The contact received a notification of nhtsa campaign number: 14v562000 (engine and engine cooling) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was notified of the delay. The contact had not experienced a failure. Updated 2/10/15*cn updated 10/2/2015*js

NoNoN NoneNone20141111

Continued failure to provide parts for national recall; drive belt. Now more than three (3) months since placed on list for replacement. *tr

NoNoN NoneNone20141109

Tl* the contact owns a 2011 mitsubishi outlander. The contact received a notification for nhtsa campaign number: 14v562000 (engine). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NoNoN NoneNone20141102

Tl* the contact owns a 2011 mitsubishi outlander. The contact received nhtsa campaign number: 14v562000 (engine) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact did not experience a failure.

NoNoN NoneNone20141027

Tl* the contact owns a 2011 mitsubishi outlander. The contact received a recall notification for nhtsa campaign number: 14b562000 (engine); however, the part needed was unavailable to repair the vehicle. The dealer was unable to advise when the part would become available. The manufacturer was not notified. The contact had not experienced a failure.

NoNoN NoneNone20141020

Tl* the contact owns a 2011 mitsubishi outlander sport. The contact received a notification for nhtsa campaign number: 14v562000 (engine). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experience a failure.

NoNoN NoneNone20141016

Tl* the contact owns a 2011 mitsubishi outlander. The contact received notification of nhtsa campaign number: 14v562000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NoNoN NoneNone20141012

Tl* the contact owns a 2011 mitsubishi outlander sport. The contact received notification of nhtsa campaign number: 14v562000 (engine and engine cooling). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NoNoN NoneNone20141005

Tl* the contact owns a 2011 mitsubishi outlander. The contact received a recall notice for nhtsa campaign number: 14v562000 (engine). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NoNoN NoneNone20141003

While passing a slower vehicle during increased rpm's the motor stall and stopped asc service lights and airbag service light came on almost resulting in a crash with passing vehicle because of no steering and proper braking due to loss of power dealership diagnostic tech noted internal failure with electronic control module (ecm). *tr

NoNoN NoneNone20140930

2011 mitsubishi outlander. Consumer writes in regards to drive belt system recall. *smd the consumer was informed the parts were not available.

NoNoN NoneNone20140930

Tl* the contact owns a 2011 mitsubishi outlander sport. The contact stated that nhtsa campaign number: 14v562000 (engine and engine cooling) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.

NoNoN NoneNone20140915

Tl*the contact owns a 2011 mitsubishi outlander. The contact received a recall notification for nhtsa campaign id number 14v562000 (engine and engine cooling) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experience a failure.

NoNoN NoneNone20140519

Tl* the contact owns a 2011 mitsubishi outlander. While driving 15 mph, the brake pedal became difficult to depress and seized without warning. The vehicle was towed to the dealer, but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.

NoNoN NoneNone20131003

Paint chipping. Paint lifting on hood and roof of car. Car driven under normal circumstances. Call was brought back to wantagh mitsubishi sales and service where car was purchased in wantagh new york. Filed complaint and reported issue when originally happened.

NoNoN NoneNone20131002

Paint chipping. Paint lifting on hood and roof of car. Car driven under normal circumstances. Call was brought back to wantagh mitsubishi sales and service where car was purchased in wantagh new york. Filed complaint and reported issue when originally happened.

CrashNoN 1 InjuredNone20121018

Car was struck on highway on its side and was pushed off the road through 30ft of trees. Damage to all sides of car (totaled) except rear. No air bag went off despite severity of crash. *tr

NoNoN NoneNone20120215

Tl* the contact owns a 2011 mitsubishi uplander sport. The contact stated that the vehicle hesitated to accelerate from stops. The failure occurred on many occasions, while stopped and while turning. The vehicle was taken to the dealer twice, but the dealer was unable to duplicate the failure. The dealer stated that the vehicle was performing to specifications. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 1,900 and the current mileage was 2,700.

NoNoN NoneNone20120117

During a snow storm snow became packed into the rims and caused severe vibration in the tires. It happened again after the next snow storm. There have been 4 occasions of driving through snow and each time the car shakes badly. Took it to the dealer to complain and i was told there is nothing that can be done other than to stop and physically remove the snow or take it to a car wash. *tr

NoNoN NoneNone20111031

Tl* the contact owns a 2011 mitsubishi outlander. While driving at 35 mph, the accelerator pedal was depressed but the vehicle hesitated. The vehicle was not diagnosed or repaired. The vin was included in nhtsa campaign number: 14v562000 (engine and engine cooling); however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 64,000.

NoNoN NoneNone20110911

The dashboard indicator for the headlight shows the parking light symbol for both the parking lights and the headlights. It is impossible to determine from the dashboard which lights are being used. This could result in driving at night with the parking lights on when headlights are needed. This is an unsafe condition. The headlight symbol should be used whenever the headlights are on. *tr

NoNoN NoneNone20110831

Tl* the contact owns a 2011 mitsubishi outlander. The contact stated that the check engine warning light illuminated while driving and the vehicle would not accelerate over 55 mph. The failure was experienced several times. The vehicle was taken to the dealer numerous times for the failure where the dealer performed a diagnostic but was unable to locate a failure code. The dealer did not replace any parts. The vehicle was not repaired. The failure mileage was 600 and the current mileage was 1,300.

CrashNoN 1 InjuredNone20110504

Having this acident on a bright sunny day, in the afternoon during rush hour. The complete front end was torn off the vehicle causing $8.0000.00 dollars . My problem is that non of the air bags deployed. That was upsetting considering the extent of damage.

NoNoN NoneNone20110425

Tl* the contact owns a 2011 mitsubishi outlander sport. The contact was driving approximately 70 mph when the check engine warning indicator illuminated until the engine was turned off. The vehicle was taken to an authorized dealer six times for the identical failure where both engine oil feeders were replaced yet the failure persisted. The contact planned to take the vehicle back to the dealer for repairs. The failure mileage was approximately 9,000.

NoNoN NoneNone20110228

The dashboard indicator for the headlight shows the parking light symbol for both the parking lights and the headlights. It is impossible to determine from the dashboard which lights are being used. This could result in driving at night with the parking lights on when headlights are needed. This is an unsafe condition. Similar cars at the dealer (herrnstein mitsubishi) have the same problem. The headlight symbol should be used whenever the headlights are on.

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