2017 Porsche CAYENNEPorsche Cayenne 2017

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 231698 [USA]: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
    Porsche cars north america, inc. (porsche) is recalling certain 2003-2020 porsche macan, cayenne, panamera, and cayman s, 2001-2004 boxster, boxster s, 2004 boxster 50 jahre spyder 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 108, "lamps, reflective devices, and associated equipment."
    dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed october 28, 2022. Owners may contact porsche's customer service at 1-800-767-7243. Porsche's number for this recall is anb4.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 136751 [USA]: If the ski bag detaches during a crash, it can increase the risk of injury.
    Porsche cars north america, inc. (porsche) is recalling certain 2017 porsche cayenne turbo s, cayenne turbo, cayenne plug-in hybrid, cayenne gts, cayenne plug-in hybrid platinum edition, macan turbo and macan gts vehicles, 2017-2018 cayenne s, macan, cayenne platinum edition and macan s vehicles and 2018 cayenne vehicles equipped with the optional ski bag. The ski bag fastening strap may have been sewn with incorrect thread, possibly resulting in the strap seams tearing and the ski bag being unsecured in the event of a crash.
    porsche will notify owners, and dealers will replace the ski bags, free of charge. The recall began january 10, 2019. Owners may contact porsche customer service at 1-800-767-7243. Porsche's number for this recall is aj12.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall R/2020/091 [UK]: The data version of the engine control unit must be updated to improve the nitrogen oxide emissions
    The affected vehicle may not meet prescribed emission limits.
    the engine control unit must be updated in order to improve the engine control system.

  • Recall R/2019/083 [UK]: Missing assignment within the software of the instrument cluster
    Brake pad wear warning light function is incorrect.
    update software of instrument cluster.

  • Recall R/2019/391 [UK]: Due to faulty software the display logic of the brake wear indicator is not fulfilled sufficiently
    The required display logic of the brake wear indicator is incorrect.
    the instrument cluster must be re-programmed with updated software.

  • Recall R/2021/271 [UK]: Screws securing steering column to steering gear don't meet specifications
    The screws securing the steering column to the steering gear may not meet? The required specifications on?Affected vehicles.?
    the steering column screws must be replaced.?

  • Recall R/2020/255 [UK]: The vehicle may not meet the prescribed emission limits
    The affected vehicle may not meet prescribed emission limits.
    the engine and transmission control units must be updated

  • Recall R/2020/141 [UK]: The tightness of the quick connector of the fuel supply line may not be ensured
    The tightness of the quick connector of the fuel supply line may not be ensured.
    the fuel supply line in the engine compartment has to be replaced.

  • Recall 2019192 [Canada]: Label
    Issue: certain wheels were made without a marking that is required by canadian regulations. Safety risk: this small error does not affect safety. Corrective actions: this is not a recall. The company has made changes to include the required marking on all new parts.

  • Recall 2018661 [Canada]: Accessories
    On certain vehicles equipped with an optional ski bag, the fastening strap for the ski bag may have been sewn with incorrect thread. This could cause the strap seams to tear in the event of crash, which would increase the risk of injury to the passengers. Correction: dealers will replace the affected ski bags. Note: 72 of the affected ski bags may have been sold as an accessory part through porsche dealers.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • No. 22-13 - SEATS: Technical information on a complaint - seat cover wrinkled
  • No. 2407 - EQUIPMENT: Special tools and equipment information on the cayenne e-hybrid tools - frame, mount, ring wrench insert.
  • No. 09-24 - ENGINE AND ENGINE COOLING: Manufacturers certificate - allocation of approved engine oils up until my2020
  • No. 20-24 - POWER TRAIN: Technical information for an assessment of cracks on elastomer bearings on the front and rear axles.
  • PIWIS2401j - UNKNOWN OR OTHER: Information for piwis tester update 42.500.020
  • No. 19-20 - ELECTRICAL SYSTEM: Installation and conversion instructions for the pcm - nav update
  • No. 16-13 - EQUIPMENT: Symptom-based workshop manual for eliminating transmission symptoms. Reprogramming control unit for tiptronic transmission
  • PIWIS2302s - EQUIPMENT: Information for piwis tester update 42.300.050 & .052
  • No. 35-23 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Instructions on manufactures certificate for approved porsche a40 engine oils
  • No. 33-23 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Instructions on manufactures certificate for approved porsche c30 engine oils
  • No. 32-23 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Instructions on manufacturers certificate for approved c20 engine oils
  • PIWIS2302r - EQUIPMENT: Information for piwis tester update 42.300.040 & .041
  • PIWIS2302q - EQUIPMENT: Information for piwis tester update 42.300.035
  • PIWIS2302p - EQUIPMENT: Information for piwis tester update 42.300.030 - .032
  • No. D654 - EQUIPMENT: Parts information for parts withdrawal involving the glass roof - 9j0877069ey and 9j0877069dy
  • No. 35-23-1 - AIR BAGS: Technical information on wpc6 - replacing drivers airbag unit
  • No. 2330 - ELECTRICAL SYSTEM: Instructions on advanced technical information for the permanent diagnostic trouble codes
  • No. 180-21 - ELECTRICAL SYSTEM: Technical information on wmm7 - replacing vts control unit
  • No. 27-15 - SEATS: Installation and conversion instructions for the rear seat entertainment
  • PIWIS2302h - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Special tools and equipment information on piwis tester update 42.250.050
  • PIWIS2302g - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Information on piwis tester update 42.250.045
  • PIWIS2302f - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Information on piwis tester update 42.250.042
  • PIWIS2302e - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Information piwis tester update 42.250.040
  • PIWIS2302d - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Information on piwis tester update 42.250.032
  • PIWIS2302C - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Information on piwis tester update 42.250.030
  • PIWIS2302b - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Information on piwis tester update 42.200.025
  • PIWIS2302a - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Information on piwis tester update 42.200.020 & .022
  • No. 2314 - ELECTRICAL SYSTEM: Special tools and equipment information for all porsche models. Diagnostic equipment standards.
  • No. 19-23 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Manufacturers certificate for an overview of approved porsche a40 engine oils.
  • No. 18-23 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Manufacturers certificate for an overview of approved porsche c40 engine oils.
  • No. 17-23 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Manufacturers certificate for an overview of approved porsche c30 engine oils.
  • No. 16-23 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Manufacturers certificate for an overview of approved porsche c20 engine oils.
  • PIWIS2301az - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Information on piwis tester update 42.200.000 a?? 42.200.012
  • No. 2313 - ELECTRICAL SYSTEM: Special tools and equipment information for the pico oscilloscope extended functionality
  • No. D5 - EQUIPMENT: Parts information for parts withdrawal on the locks made to original key code
  • No. D647 - UNKNOWN OR OTHER: Parts information on parts withdrawal for the oil pump
  • No. 67-23 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Technical information on wnp5 - replacing drai hose on heating/fresh air unit
  • No. 14-23 - ENGINE AND ENGINE COOLING: Manufacturers certificate for allocation of approved engine oils
  • No. 2114.2 - ENGINE AND ENGINE COOLING: Instructions on advanced technical information for the engine - will not start for updating pvts cu software via dealer web portal
  • PIWIS2301as - EQUIPMENT: Information for piwis tester update 42.100.000, .010 & .011
  • PIWIS2301ar - BACK OVER PREVENTION:SOFTWARE: Information for piwis tester updates 42.000.050 & .051
  • PIWIS2301aq - BACK OVER PREVENTION:SOFTWARE: Information for piwis tester update 42.000.048
  • PIWIS2301ap - EQUIPMENT: Information for piwis tester update 42.000.040
  • PIWIS2301ao - EQUIPMENT: Information for piwis tester update 42.000.035
  • WNP5 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Porsche intranet posting with information on wnp5 - replacing drain hose on heating fresh air unit
  • No. 1706.2 - ELECTRICAL SYSTEM: Instructions on advanced technical information for packaging and test log requirements for high voltage lithium-ion battery returns.
  • No. 2311 - EQUIPMENT: Special tools information on an upgrade to the pushers for the vas5237
  • No. 67-23 - ELECTRICAL SYSTEM: Technical information for wnp5 - replacing drain hose on heating/fresh air unit
  • No. 02-23-1 - ENGINE AND ENGINE COOLING: Manufacturers certificate for approved engine c20 engine oils.
  • No. D4a - EQUIPMENT: Product knowledge for the porsche evolution from 1948-2023.
  • No. 122-20 - SERVICE BRAKES, HYDRAULIC: Technical information on a complaint - brake noise
  • No. 2305 - EQUIPMENT: Advanced technical information on the additional coolant pump fault
  • PIWIS2301k - EQUIPMENT: Information for piwis tester update 41.750.045 & .046
  • No. 199-22 - EQUIPMENT: Technical information for anb4 - retrofitting locking caps on the front left and right headlights.
  • No. 2303 - EQUIPMENT ADAPTIVE/MOBILITY: Special tools information for the pneumatic cartridge gun.
  • No. 05-23 - ENGINE AND ENGINE COOLING: Overview of approved engine a40 oils for all porsche models that use a40 oil.
  • No. 04-23 - ENGINE AND ENGINE COOLING: Overview of approved engine c40 oils for all porsche models that use c40 oil.
  • No. 03-23 - ENGINE AND ENGINE COOLING: Overview of approved engine c30 oils for all porsche models that use c30 oil.
  • No. 159-21-1 - ELECTRICAL SYSTEM: Information on technical information for a complaint involving the cayenne, cayman, boxster, macan, and 911. The sd map update/ota map update does not function
  • No. 28-13 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Information on technical information for diesel vehicles bin 5 - control unit with nox sensor needs to be replaced, only replace in pairs.
  • No. 2234 - ELECTRICAL SYSTEM: Instructions on advanced technical information for improper odometer and speedometer function
  • WMP2 - ELECTRICAL SYSTEM: Porsche intranet posting with information on wmp2 workshop campaign - rework charging electronics
  • No. 1758.4 - EQUIPMENT ADAPTIVE/MOBILITY: Special tools information for the logo templates and exchangeable inserts.
  • PIWIS2202b - EQUIPMENT: Information for piwis tester update 41.500.020 & .022
  • No. 199-22-3 - ELECTRICAL SYSTEM: Technical information for anb4 - retrofitting locking caps on the front left and right headlights.
  • No. 2224 - EQUIPMENT: Special tools information for welding tools for the 911, 718, macan, panamera, cayenne, taycan.
  • No. D618.1 - UNKNOWN OR OTHER: Parts information for parts withdrawal involving the gateway
  • WLD5 - EQUIPMENT: Porsche intranet posting with information for workshop campaign wld5 - replacing hose for positive crankcase ventilation
  • WNN6 - ELECTRICAL SYSTEM: Porsche intranet posting with information for workshop campaign wnn6 - restoring pcm enabling function
  • No. 173-22 - ENGINE AND ENGINE COOLING: Technical information for an oil leak around the oil-filter housing
  • No. 155-22 - ELECTRICAL SYSTEM: Technical information on wmp4 - affixing label on the infrastructure charging cable.
  • No. 2011.1 - ELECTRICAL SYSTEM: Information for recommended hv battery - fire blanket on the panamera, cayenne, and taycan
  • No. 182-22 - ELECTRICAL SYSTEM: Technical information for wnn6 - restoring pcm enabling function on the 718, 911, panamera, macan, and cayenne
  • PIWIS2201au - EQUIPMENT: Information for piwis tester update 41.400.000 & .010.
  • PIWIS2201at - EQUIPMENT: Information for piwis tester update #41.375.050
  • PIWIS2201as - EQUIPMENT: Information for piwis tester update #41.375.045.
  • No. 197-21-1 - ELECTRICAL SYSTEM: Technical information for wmp2 - reworking charging electronics
  • No. 49-22 - WHEELS: Instructions on the manufacturers certificate for approved wheels, tires, and spacers.
  • No. D615 - FUEL SYSTEM, GASOLINE: Parts information for parts withdrawal involving the fuel filler flap
  • PIWIS2201ar - EQUIPMENT: Information for piwis tester update #41.375.040
  • No. 2219.1 - ENGINE AND ENGINE COOLING: Instructions on advanced technical information for various vehicles with 3gvts - engine start inhibited and fault code present.
  • No. 197-21-1 - ELECTRICAL SYSTEM: Technical information for wmp2 - reworking charging electronics.
  • No. 1804.1 - EQUIPMENT ADAPTIVE/MOBILITY: Instructions on advanced technical information for the lubricant for the sunroof/sliding roof.
  • PIWIS2201an - EQUIPMENT: Information for piwis tester update #41.300.000, .010 & .012
  • No. 197-21-3 - ELECTRICAL SYSTEM: Technical information for wmp2 - reworking charging electronics
  • No. 2002.1 - EQUIPMENT: Special tools information for new blitz table replacement castors.
  • No. 2216 - EQUIPMENT: Special tools information for hv lift tools kit - for the macan, panamera, cayenne, and taycan
  • No. 181-21 - ENGINE AND ENGINE COOLING: Technical information for amc2 - reprograming dme and transmission control unit.
  • WMJ6 - ELECTRICAL SYSTEM: Porsche intranet posting with information on workshop campaign wmj6 - reprograming and-or coding seat control unit
  • WMM7 - ELECTRICAL SYSTEM: Porsche intranet posting with information on workshop campaign wmm7 - replacing vts control unit
  • No. 33-22 - ENGINE AND ENGINE COOLING: Overview of approved engine c20 engine oils for all porsche models using this oil.
  • No. 31-22 - ENGINE AND ENGINE COOLING: Overview of approved engine c40 engine oils for all porsche models using this oil.
  • No. 36-22 - ENGINE AND ENGINE COOLING: Instructions on the manufacturers certificate for approve porsche a40 engine oils.
  • No. 35-22 - ENGINE AND ENGINE COOLING: Overview of approved engine c30 oils for porsche models using c30 oils.
  • No. 2214 - EQUIPMENT: Special tools and equipment for the vag 1561 storage kit in foam with blades
  • No. 2211 - ENGINE AND ENGINE COOLING: Special tools information for the cayenne valve spring tools.
  • No. 2219 - EQUIPMENT: Instructions on advanced technical information for vehicles with 3g vts - engine start inhibited and fault code present.
  • No. 05-21 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE: Technical information for replacing the high-voltage battery
  • No. 2202 - EQUIPMENT: Instructions on special tools and equipment for drawer 19 foam insert release.
  • No. 1816.1 - EQUIPMENT: Instructions on special tools and equipment - locally available tool.
  • No. 2207.1 - EQUIPMENT: Advanced technical information for wmm7.
  • No. 1801.4 - BRAKES (PWS): Advanced technical information for a brake squeal.
  • No. 89-11 - SUSPENSION: Technical information - adjust values for suspension alignment: using current values and observing specifcations.
  • No. 180-21-2 - ELECTRICAL SYSTEM: Information on wmm7 - replacing vts control unit.
  • No. 25-21 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Installation and conversion instructions for the cayenne. Pcm3.1 - navigation update
  • No. 180-21-1 - EQUIPMENT:MECHANICAL: Technical information for wmm7 - replacing vts control unit.
  • No. 210-21-1 - EQUIPMENT: Engine symptom - loose/broken screws and oil leaks in the area of the chain housing cover and/or camshaft phaser.
  • No. 117-18 - EQUIPMENT: Technical information on spare parts requirements - inner actuating mechanism for rear door opener.
  • No. 06-22 - ENGINE AND ENGINE COOLING: Instructions on the manufacturers certificate for allocation of approved engine oils up until my2020. (starting back at my1984). An overview of the approved engine oils.
  • No. 180-21 - ELECTRICAL SYSTEM: Information for recall campaign wmm7 replacing vts control unit.
  • No. 135-21 - SEATS: Technical information for wmj6 - re-programing and/or coding seat control unit.
  • No. 1824.1 - VISIBILITY: Special tools information regarding the surround view calibration mats.
  • No. 37-16 - VISIBILITY: Symptom based workshop manual information - eliminating symptoms in body interior: re-calibrating surround view camera control unit (for i-no. 8a4)
  • No. 2136 - ELECTRICAL SYSTEM: Special tools information for a map service update for pcm4 and pcm5.
  • No. 166-21 - ENGINE AND ENGINE COOLING: Information for oil leak on cylinder head cover: insert microencapsulated self-locking screw.
  • PIWIS2101bc - ELECTRICAL SYSTEM:SOFTWARE: Information for piwis tester update. #40.750.000 & .030
  • No. 180-21 - ELECTRICAL SYSTEM: Technical information on wmm7 - replacing vts control unit.
  • No. 1758.3 - EQUIPMENT: Special tools information for logo templates and exchangeable inserts.
  • No. 2133 - EQUIPMENT: Special tools information for coolant cart foam update.
  • No. 2118 - ENGINE (PWS): Special tools for new cayenne and panamera engine tools.
  • No. 2116 - EQUIPMENT: Special tools information for a new contact surface cleaning set.
  • No. 05-21 - ELECTRICAL SYSTEM: Instructions for replacing the high-voltage battery for the cayenne s e-hybrid.
  • No. 38-14 - EQUIPMENT: Installation and conversion instructions for retrofitting a bicycle rack on a variety of vehicles.
  • No. 36-21-1 - ELECTRICAL SYSTEM: Instructions for reprogramming the hv charger control unit in the event that charging is canceled.
  • No. 2112 - EQUIPMENT: Special tools information on new redline dual purpose diagnostic leak locator.
  • No. 117-21 - ELECTRICAL SYSTEM: Instructions on how to remedy a message in the instrument cluster for 'failure abs/psm' relating to a defect in one or more speed sensors.
  • No. 20-14 - EQUIPMENT: Installation instructions for retrofitting a roof box on a variety of porsche models.
  • No. 59-21 - ENGINE AND ENGINE COOLING: List of approved c20 engine oils for all porsche models using c20 oil.
  • No. 60-21 - ENGINE AND ENGINE COOLING: List of approved engine c30 engine oils for all porsche vehicles using c30 oil.
  • No. 61-21 - EQUIPMENT: List of approved engine oils for all porsche models using c40 oil.
  • No. 45-21 - WHEELS: List of approved wheels, tires, and spacers for the cayenne.
  • No. 2114.1 - ELECTRICAL SYSTEM: Advanced technical information for updating the pvts cu software in the event that the engine will not start.
  • PIWIS2101ac - EQUIPMENT: Information on new piwis tester update #40.300.020.
  • No. 2114 - ELECTRICAL SYSTEM: Advanced technical information on updating pvts cu software in the event that the engine will not start.
  • PIWIS2101ab - EQUIPMENT: Information on piwis tester update #40.300.000 & .010.
  • No. 25-21 - WHEELS: List of approved wheels and tires for the cayenne.
  • PIWIS2101aa - EQUIPMENT: Information on new piwis tester update #40.250.040
  • No. 2100.1 - ELECTRICAL SYSTEM: Information on offline map service updates for the pcm4 and pcm5.
  • No. D13.2 - EQUIPMENT: Information on new piwis tester program for independent repair facilities.
  • PIWIS2101z - EQUIPMENT: Information on porsche piwis tester update #40.250.030 & .035.
  • CAY25-164 - EQUIPMENT: Circlip on bearing bracket for pedals - checking circlip on bearing bracket for pedals to make sure it is fited correctly. A new circlip may have to be installed.
  • ATIALL41605 - BRAKES (PWS): Understanding and addressing brake squeal complaints.
  • ATIALL41604 - EQUIPMENT: 2003 to present all with tire pressure monitoring system.
  • ATIALL1601 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 1997 to present - vehicle analysis log types - in an effort to prode accurate information regarding the state of the vehicle at the time fof val creation, a "log type" drop down menu was added at the end of the val creation menu.
  • ATI21601 - ELECTRICAL SYSTEM: Red hybrid warning in the instrument cluster and temperature faults in high voltage power electronics poaee00, poaf300, P0BD200 stored in high voltage power electronics. The coolant hose with the above part number has a built in thermostat
  • ATI01602 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The approval and support management program (asm)
  • 991911-16 - EQUIPMENT: Retrofitting - only for vehicles with led headlights incl. Porsche dynamic light
  • WMD1 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Porsche intranet posting with preliminary information for porsche workshop campaign wmd1 workshop campaign -pcm software update.
  • No. 84-17 - POWER TRAIN: Instructions for programming all wheel drive control unit and checking the transfer gear in response to rough running engine or jerking under load.
  • No. 17-21 - ENGINE AND ENGINE COOLING: List of approved engine oils for new and classic porsche models.
  • PIWIS2101y - EQUIPMENT: Information on porsche piwis tester iii online update 40.200.020.
  • PIWIS2101x - ELECTRICAL SYSTEM: Information on porsche piwis tester iii online update 40.200.000, .010, .015 & .016.
  • No. 04-21-1 - EQUIPMENT: Instructions on how to fix an error in the pcm showing that satellite and google earth map are no longer available.
  • WMD1 - ELECTRICAL SYSTEM: Porsche intranet posting with information on workshop campaign wmd1 - pcm software update.
  • No. 52-21 - ELECTRICAL SYSTEM: Information on how to deal with a potential cyber security breach.
  • No. 60-21-1 - ELECTRICAL SYSTEM: Porsche service campaign information for workshop campaign wmd1- performing pcm software update.
  • No. 05-21 - ELECTRICAL SYSTEM: Instructions for replacing the hv battery on the cayenne s-e hybrid from my2015 to 2018.
  • No. 2000.2 - ENGINE AND ENGINE COOLING: Warranty information on timing chain cover repairs.
  • No. D4a - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Historical information on porsche product evolution.
  • No. 13-21 - ENGINE AND ENGINE COOLING: List of approved c20 style engine oils for classic and new porsche models since 1984.
  • No. 36-21-1 - ELECTRICAL SYSTEM: Instructions on how to reprogram the hv charger control unit in the event that charging is canceled and the check engine light is active.
  • No. 04-21-2 - ELECTRICAL SYSTEM: Instructions on a possible customer complaint that the google earth satellite view is not working on the pcm 4.0.
  • No. 09-21 - ENGINE AND ENGINE COOLING: List of approved a40 style engine oils for new and classic porsche vehicles my 1984 and newer.
  • No. 08-21 - ENGINE AND ENGINE COOLING: List of approved c40 engine oils for new and classic porsche vehicles my 1984 and newer.
  • No. 07-21-1 - ENGINE AND ENGINE COOLING: List of approved c30 engine oils for all new and classic porsche vehicles my1984 and newer.
  • No. 03-21 - ENGINE AND ENGINE COOLING: List of approved c20 engine oils for all new and classic porsche models 1984 and newer.
  • PIWIS2102j - EQUIPMENT: Information on piwis tester update 40.000.020 & .022.
  • No. 26-18 - ELECTRICAL SYSTEM: Information on a navigation system update for the pcm3.1
  • 122-F5Q8K-07 - VEHICLE SPEED CONTROL: Resubmitting at request of mr. Bernard hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking.
  • 122-F3G7W-07 - ENGINE AND ENGINE COOLING: Resubmitting at request of mr. Bernard hardgrave. Porsche service campaign information for workshop campaign wh13 - adapting oil fill quantity.
  • 122-S6Q2R-06 - BRAKES (PWS): Resubmitting at request of mr. Bernard hardgrave. Advanced technical information on brake fluid for all porsche vehicles.
  • 122-K9M7R-06 - EXTERIOR LIGHTING: Resubmitting at request of mr. Bernard hardgrave. Information on fogging lighting components.
  • No. D545 - ELECTRICAL SYSTEM: Parts withdrawal information for assorted control units.
  • No. 05-21 - ELECTRICAL SYSTEM: Instructions on how to install a new hv battery in the cayenne s e-hybrid.
  • No. D251 - EQUIPMENT: New parts promotion for all weather mats and cargo liner.
  • No. 2106 - ELECTRICAL SYSTEM: Special tools information for high voltage protective gear requirements.
  • No. 1820.1 - STRUCTURE: Special tools information on a measuring and alignment system.
  • No. 1758.2 - EQUIPMENT: Special tools information on logo templates and exchangeable inserts.
  • No. 1706.1 - ELECTRICAL SYSTEM: Advanced technical information on packaging and test log requirements for hv lithium ion battery returns.
  • No. 1758.1 - EQUIPMENT: Special tools information on logo templates and exchangeable inserts.
  • No. D539 - ENGINE AND ENGINE COOLING: Parts withdrawal information for a pressure sensor.
  • No. 2100 - EQUIPMENT: Porsche specials tools update for an offline sd card update for the map services.
  • WLN1 - EQUIPMENT: Porsche intranet posting with preliminary information on wln1 stop sale/workshop campaign.
  • No. 54-20 - EQUIPMENT: List of approved a40 style engine oils for new and classic porsche models.
  • No. 53-20 - ENGINE AND ENGINE COOLING: List of approved c40 style engine oils for new and classic porsche vehicles.
  • No. 24-15 - VISIBILITY: Installation and conversion instructions for parking pre-climatization of the gen 2 cayenne.
  • 122-D8Z9H-02 - ENGINE AND ENGINE COOLING: Resubmitting at the request of b hardgrave. This bulletin from january 2017 contains instructions on how to properly fill hybrid vehicles with oil, and what to do in the event of a red warning light "maximum oil level exceeded".
  • No. 2011 - EQUIPMENT: Advanced technical information for double checking vehicle application when ordering hybrid e-machines.
  • No. 2000 - ENGINE AND ENGINE COOLING: Advanced technical information on a nvh lubrication kit.
  • No. 2035 - ELECTRICAL SYSTEM: Special tools information for a new adapter cable for evs.
  • No. D2000.1 - EQUIPMENT: Warranty information for timing chain cover repairs.
  • No. 2020.1 - EQUIPMENT: Information on map update services to be applied offline via and sd card. Applies to vehicles with pcm 4, 5.
  • No. 138-20 - EQUIPMENT: Instructions on how to reprogram the central computer using and sd card in the event that the surround view camera show the vehicle offset on the screen.
  • No. 11-15 - ENGINE (PWS): Information on replacing the control unit for the auxiliary alarm system in the event of fault codes.
  • No. 2024 - ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES: Information on new special tool - vas 1978/35 connector release tools.
  • No. 45-20 - WHEELS: List of approved tires, wheels and wheel spacers for the cayenne.
  • No. 2022 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Information on new special tool - pinout/diag tool box w/ foam
  • No. 31-20 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: List of approved engine oils for all porsche models since 2003.
  • PIWIS2001af - ELECTRICAL SYSTEM: Information on piwis tester iii online update 39.700.030
  • No. 2020 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Information on new special tool for offline updates of the pcm versions 4 and 5.
  • PIWIS2001ad - ELECTRICAL SYSTEM: Information on piwis tester iii online update 39.700.020
  • No. 33-20 - ENGINE AND ENGINE COOLING: Overview of approved porsche c20 engine oils
  • PIWIS2001ac - ELECTRICAL SYSTEM: Information on piwis tester iii online update 39.700.000, .010 & .012
  • No. 8HP65AX - POWER TRAIN: System description document of automatic transmission - 8hp65ax
  • No. 2011 - FIRERELATED: Information on a recommended hv battery fire blanket for work on hv vehicles.
  • No. 83-20.2 - POWER TRAIN: Extended warranty information on the cayenne transfer gear my15-18.
  • WLE6 - ENGINE (PWS): Porsche intranet posting for porsche workshop campaign wle6 - replacing pulse sender.
  • No. 69-20 - POWER TRAIN: Campaign instructions for porsche workshop campaign wle6 - replacing pulse sender.
  • No. 32-20 - ELECTRICAL SYSTEM: Information on new part numbers for porsche mobile chargers for e-hybrid vehicles.
  • No. 43-10 - POWER TRAIN: Various repair symptoms and their associated repairs for all pdk transmissions.
  • No. 20-20 - WHEELS: List of approved wheel, tires, and spacers for the cayenne.
  • No. 26-09 - EQUIPMENT ADAPTIVE/MOBILITY: Recommendations on how to store any porsche vehicle since 2009.
  • No. D498 - EQUIPMENT: Information on parts withdrawal of an engine from all dealers.
  • No. 2000 - ENGINE AND ENGINE COOLING: Updated warranty and repair information concerning timing chain cover repairs due to any failure of the chain.
  • Charging lockup - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Info on a new customer tool for looking up campaigns and recalls on their vehicle.
  • No. D4a - EQUIPMENT: Document showing the evolution of porsche vehicles since 1948.
  • No. 2-17 - EQUIPMENT ADAPTIVE/MOBILITY: Installation and conversion instructions for installing a cool bag on several models.
  • PIWIS2001v - ELECTRICAL SYSTEM:SOFTWARE: Information on new piwis tester update 39.500.020 and .025.
  • No. 41-20 - ELECTRICAL SYSTEM:SOFTWARE: Instructions on how to perform a pvts software update in the event that a car will not start.
  • No. 32-20 - EQUIPMENT: Information on new part numbers for porsche mobile charger.
  • No. 2007.1 - VEHICLE SPEED CONTROL: Instructions for clearing adaptive cruise control faults and warnings.
  • No. 122-19 - WHEELS: Information on the extended warranty for wheel speed sensors on the cayenne.
  • No. 04-11 - SEATS: Instructions for reworking the seat cover in the event that dark spots begin to appear as a result of using seat ventilation.
  • No. 16-20 - EQUIPMENT: List of approved a40 engine oils for all applicable vehicles as of 1984.
  • No. 31-12 - ELECTRICAL SYSTEM: Instructions for what to do in the event that the customer loses the driver's key while transporting the vehicle.
  • No. 41-20 - ELECTRICAL SYSTEM: Instructions for how to perform a software update on the control unit for the auxiliary alarm system in the event that the vehicle will not start.
  • 122-R9V6F-05 - LANE DEPARTURE: Advanced information on clearing lane change assist warning faults.
  • 122-M8J3B-05 - ENGINE AND ENGINE COOLING: List of approved c40 engine oils for all porsche models since 1984.
  • 122-F4J4K-04 - ENGINE AND ENGINE COOLING: List of approved engine oils for all porsche models.
  • 122-J4L4X-03 - EQUIPMENT: Bulletin outlining new blitz table replacement castors due to a high rate of failure reported by dealers.
  • 122-H6D8D-03 - ELECTRICAL SYSTEM: Bulletin outlining new piwis tester update 39.100.030 & .035
  • 122-W5C4C-03 - SEATS: Instructions for addressing leather seat wrinkling on older models.
  • 122-R3X2M-03 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Repair manual for workshop campaign wkk2, which seeks to reprogram the tpms control unit on affected cayenne vehicles.
  • 122-V4J2F-03 - ELECTRICAL SYSTEM: Bulletin outlining piwis tester update 39.200.000, .010, .015, .016, & .017
  • 122-P7A8T-02 - ELECTRICAL SYSTEM: Technical information outlining the customer complaint that the locking "beep" not working as specified. The issue can be corrected by reprogramming the vehicle's rear end electronics.
  • 122-T9S3B-02 - ENGINE AND ENGINE COOLING: List of approved c30 engine oils for all porsche vehicles since 1984.
  • 122-Z2X7A-02 - ENGINE AND ENGINE COOLING: List of approved c20 engine oils for all porsche vehicles since 1984.
  • 122-S7K8Z-02 - WHEELS: List of approved a40 engine oils for all porsche vehicles since 1984.
  • 122-T6A9F-02 - ENGINE (PWS): Parts withdrawal for various parts that were used in recall and workshop campaigns.
  • 122-Y3Y7Y-02 - ELECTRICAL SYSTEM: Parts withdrawal bulletin for various outdated control units on a variety of vehicles.
  • 122-H6M8Z-01 - EQUIPMENT: Porsche intranet posting outlining the warranty credit stop that takes place at the end of every calendar year.
  • 122-H4F7Z-01 - EQUIPMENT: Updated worksheet for chassis and vin numbering system. Updated to include 2020 models including the taycan.
  • 122-L7Q9T-01 - EQUIPMENT: Updated bulletin with the full list of porsche model type designations.
  • 122-A9R3U-01 - ELECTRICAL SYSTEM: Information about new piwis tester update 39.050.010
  • 122-S2J9B-01 - ELECTRICAL SYSTEM: Information about new piwis tester update 39.050.012
  • 122-Y9Z9P-01 - EQUIPMENT: Information about new piwis tester updates 39.000.022 and 39.050.000
  • 122-M6J2U-01 - ELECTRICAL SYSTEM: Information about piwis tester update 39.000.020
  • 122-F5T6X-01 - EQUIPMENT ADAPTIVE/MOBILITY: Instructions for manually setting the date and time on older model vehicles with gps and pcm 2.1 or older.
  • 122-K6T9F-01 - EQUIPMENT: Instructions for performing "guided fault finding" in the event that "hybrid system failure" messages appear in instrument cluster of the affected vehicles.
  • 122-Y5B4K-01 - EQUIPMENT ADAPTIVE/MOBILITY: Additional information for repairing the cylinder head cover near the injector holes if there are leaks.
  • 122-X4S7W-12 - FUEL SYSTEM, GASOLINE: Porsche intranet posting about ws campaign wkj1.
  • 122-N7V9K-12 - FUEL SYSTEM, GASOLINE: Technical information for wkj1 workshop campaign, which sees to replace the fuel tank cap if the seal is affected.
  • 122-U2G9J-12 - ENGINE AND ENGINE COOLING: Repair instructions for timing chain repair. If an oil leak is identified from the timing chain cover and it has been found that any part on the timing cover has failed, then the engine must be removed and the entire timing chain cover rese
  • 122-A7G3D-12 - EQUIPMENT: List of valid advanced technical information bulletins (atis) as of 11/22/2019
  • 122-P8P9K-11 - EQUIPMENT: Information about retrofitting model designation on doors.
  • 122-S3R9Q-11 - ELECTRICAL SYSTEM: New piwis tester update 38.800.030
  • 122-H6S4J-11 - ELECTRICAL SYSTEM: New piwis tester update 38.800.020
  • 122-D4N9X-11 - ELECTRICAL SYSTEM: New piwis tester updates 38.800.000 &.010
  • 122-G2B4B-11 - ENGINE AND ENGINE COOLING: List of approved a40 engine oils for porsche vehicles.
  • 122-Z3C2E-10 - ELECTRICAL SYSTEM: Announcement of new tech live look, which will put technicians into live chats with technical support if they should have an urgent issue
  • 122-L8R6J-10 - ELECTRICAL SYSTEM: Bulletin highlighting new updates 38.750, 38.750.000 for the porsche piwis tester 3
  • 122-A9R2A-10 - STRUCTURE:BODY: Instructions for how to treat a leaking paroramic roof
  • 122-D2B8P-10 - ENGINE AND ENGINE COOLING: Instructions for what course of action to take if the customer should complain about oil leaks from the transfer case
  • 122-N5V9B-09 - ELECTRICAL SYSTEM: Instructions for retrofitting sport plus mode on vehciles without sport chrono package already installed. This bulletin is specifically for the new porsche pcm4 which was new for my17.
  • 122-T3H2H-09 - STRUCTURE: Instructions for installing the porsche bicycle rack on applicable models with an already installed roof transportation system
  • 122-E2L9P-09 - STRUCTURE:BODY:ROOF AND PILLARS: Instructions for installing the porsche roof box on applicable models with an already installed roof transportation system
  • 122-Z6Y7L-09 - ELECTRICAL SYSTEM: Bulletin outlining piwis tester updates 38.600.030 & 035.
  • 122-E4R8U-09 - ELECTRICAL SYSTEM: Bulletin outlining piwis tester updates 38.600.020.
  • 122-B3Y6H-09 - ELECTRICAL SYSTEM: Bulletin outlining piwis tester updates 38.600.000, .010, & .015.
  • 122-K2U8K-09 - ELECTRICAL SYSTEM: Instructions for reprogramming the high voltage control unit on cayenne s e-hybrid models in the event of a red or yellow hybrid warning message.
  • 122-W5C2W-08 - ENGINE (PWS): Information about possible engine knocking and how to clean carbon deposits is they are dirty and causing knocking.
  • 122-X2X7N-07 - ENGINE AND ENGINE COOLING: Notice to dealers that coolants will be moved out of the special tool cabinet in the dealer service department in order to make room for new special tools. All coolant tools will be moved to the "coolant cart" because they need to be housed
  • 122-V3B6B-07 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Announcement of a 6 month warranty extension on vas 581005p r1234yf service units for air conditioning.
  • 122-L6P5E-07 - ELECTRICAL SYSTEM: Request for dealers to remove special tool vas 6839 from high voltage tool box because the unit could give erroneous voltage readings. Pag has decided that vas 6558a could be used in its place.
  • 122-K8J3T-04 - ENGINE AND ENGINE COOLING: There is cast residue in the cylinder head cover sealing groove, causing the injector holes to leak.
  • 122-J9T9U-04 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Outer seal on panoramic roof is faulty, causing water to leak into vehicle.
  • 122-Y7G4E-03 - STRUCTURE:BODY:TRUNK LID : The rear lid does not close normally.
  • 122-H6L3Q-12 - EQUIPMENT: G2 panamera and e3 cayenne coaxial cable ordering concept
  • 122-U5W7U-01 - EXTERIOR LIGHTING:TAIL LIGHTS: Tail light defective warning in the instrument cluster
  • 122-F9S5J-09 - ELECTRICAL SYSTEM: Cause the control unit for the auxiliary alarm system has limited bus communication. Date of introduction control units for the auxiliary alarm system with updated software have been used in production since the beginning of december 20
  • 122-P4L5H-09 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Equipment: tire pressure monitoring (tpm) 433 mhz (i-no. 7k3) subject: control unit for tire pressure monitoring (tpm)
  • 122-R7X8Y-09 - ELECTRICAL SYSTEM: Customer concern customer complains of vehicle stalling and/or check engine light illuminated (dme fault code ?P032200 engine speed sender - no signal? Or ?P032100 - engine speed sensor, implausible signal? May be stored). Technical backg
  • 122-X3H4Z-10 - ENGINE (PWS): Cause: clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: before doing any other work, the symptommust be simulate
  • 122-R4C7X-08 - BACK OVER PREVENTION: Subject: front camera symptom: the customer complains that certain functions of the front camera are not available at times: lane change assist not available porsche dynamic light system not available traffic sign recognition not avail
  • 122-X8H9Y-08 - SERVICE BRAKES, HYDRAULIC: Subject: connecting-rod bearing situation: at high engine speeds and with the high lateral acceleration forces that occur when driving on race tracks, the oil pressure can drop if the engine-oil level is low. In this case, the connecting
  • 122-P7P6D-08 - ENGINE (PWS): Technical background the issue is caused by incomplete cutting of the drain flap at the parts supplier. When the flap is not cut all the way back, it is not able to open fully. The drain will clog.
  • 122-B9L7S-07 - EQUIPMENT ADAPTIVE/MOBILITY: Subject: control unit for rear-end electronics symptom: the alarm system is triggered spontaneously (for no apparent reason). Cause: the mobile phone antenna (gsm) signals can be picked up by the interior surveillance system and result in
  • 122-R9H5B-07 - ENGINE (PWS): Concerns: belt tensioner information: checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work.
  • 122-P5G7U-07 - ENGINE (PWS): Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.
  • 122-B9L7S-07 - ELECTRICAL SYSTEM: Subject: control unit for rear-end electronics symptom: the alarm system is triggered spontaneously (for no apparent reason). Cause: the mobile phone antenna (gsm) signals can be picked up by the interior surveillance system and result in
  • 122-R9H5B-07 - ENGINE (PWS): Concerns: belt tensioner information: checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work.
  • 122-P5G7U-07 - FUEL SYSTEM, GASOLINE: Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.
  • 122-B9V4V-06 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Information: the approval and support management system was created to offer assistance to the dealer organization with new and complex technical issues by utilizing the support specialists within porsche r&d. As a result, this process has
  • 122-F4U4P-04 - ELECTRICAL SYSTEM: Model line: cayenne (92a) macan (95b) concerns: agm starter battery (referred to below simply as ?Battery?) situation: customer complaints concerning battery-related topics recurring customer complaints concerning topics relating to bat
  • 122-A5L9U-04 - FUEL SYSTEM, GASOLINE: Information: analysis has shown that traces of oil found in the hydraulic pump or tandempump area are not always caused by a pentosin leak in the pump. In the event of a complaint about traces of oil in the hydraulic pump or tandem pump a
  • 122-B6P3D-03 - POWER TRAIN:AUTOMATIC TRANSMISSION: Symptom: hard or jerky gear changes. Cause: this is caused by the transition phase when changing from the engaged gear to the target gear. Various components of the powertrain affect the shifting quality. Remedial action: in the event
  • 122-A6Z3V-03 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Subject: intake valves and intake ports information: carboned-up valves in the engine can be reworked and cleaned using cleaning equipment. If there is a complaint about knocking combustion, e.G. During acceleration at high load, the con
  • 122-M3B5L-03 - POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE): Cause: clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: before doing any other work, the symptommust be simulate
  • 122-J8L7U-03 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Customer concern: the customer observes a malfunction indicator lamp (mil). (note: typically, this mil is the only symptom of this issue.) technical concern: the technician confirms the mil and notes P0C4700 is present in the high-voltage
  • 122-E9N4X-01 - ELECTRICAL SYSTEM:SOFTWARE: Optimized software for porsche communication management (pcm) 4.0 has been used in standard production in order to further improve the general performance of the system. These optimizations must be implemented retrospectively even for veh
  • 122-T7Y5Q-12 - ELECTRICAL SYSTEM: Information: this document updates information previously published in eq 1105, eq 1105, and eq 1401. To provide stable voltage and sufficient current throughout certain service operations, you should connect the vehicle to a battery charg
  • 122-N6B7V-12 - STEERING: Cause: clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: before doing any other work, the symptom must be simulate
  • 122-F3H8X-11 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Subject: air-conditioning system function situation: customers complain that the air conditioning does not function at times or after starting it. The air conditioning does not turn on or is turned off if the state of charge of the high-v
  • 122-N9F6H-01 - EQUIPMENT:ELECTRICAL: Information: the customer complains that certain functions of the front camera are not available at times: * lane change assist not available * porsche dynamic light system not available * traffic sign recognition not available cause: i
  • 122-L6Q4X-01 - ENGINE AND ENGINE COOLING: Symptom: the engine will not start at times and the fault code P0607 control unit faulty is stored in the fault memory. Cause: the dme control unit can become damaged via the electric wires as a result of electrostatic discharge of the th
  • 122-D2Y3E-01 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER: The turbocharger is damaged by detached parts of the cracked inner part of the manifold. A faulty turbocharger is diagnosed due to loss of power and when the "check engine" warning is activated. However, a faulty turbocharger can also be
  • 122-H9J9F-10 - ELECTRICAL SYSTEM:SOFTWARE: Pcna is aware of this this issue. Please use this workaround until a permanent countermeasure can be applied: use the instructions in wm 915255 replacing central computer to properly encode the central computer to enable the connect servi
  • 122-Z6W8C-07 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Subject: discharge protection function of the batterymanagement system(bms) in order to extend the service life of high-voltage and low-voltage batteries
  • 122-Y6R5S-07 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Concerns: agm starter battery (referred to below simply as 'battery') situation: support for the care andmaintenance of the agmstarter battery (at the dealership): from the time the vehicle is delivered to the porsche centre until it is h
  • 122-S5L3F-07 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Concerns: agm starter battery (referred to below simply as ?Battery?) information: customer complaints concerning battery-related topics recurring customer complaints concerning topics relating to battery capacity and quality.
  • 122-T5P5F-07 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Information: converting transfer cases that are still in stock to the new type before installing themin customer vehicles.
  • 122-E3D6M-12 - ELECTRICAL SYSTEM: Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection o
  • 122-W6E3D-03 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: No cooling in the passenger compartment. Note: a low state of charge of the high voltage battery can cause the ac to be deactivated until the state of charge increases to an adequate level. Customers who do not plug their vehicle in on a
  • 122-P6P7K-10 - EQUIPMENT: Converting transfer cases that are still in stock to the new type before installing themin customer vehicles. The optimized transfer case is used during production from week 31/2016. If the transfer case needs to be replaced, check the p
  • 122-Q3V5G-10 - ELECTRICAL SYSTEM: Cause: clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: before doing any other work, the symptommust be simulate
  • 122-G8Z4D-10 - EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH: Information: a cayenne with optional equipment no. 1d6 will come with a trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The cayenn
  • 122-A3L7Z-10 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Technical concern: the technician confirms the mil and notes P0C4700 is present in the high-voltage battery. Service information: in many cases, technicians noted one or more of the following root causes: a) corrosion on ground pin 6b (se
  • 122-E3D6M-12 - ELECTRICAL SYSTEM: Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection o
  • 122-W8J3S-09 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Technical concern: porsche designs plug-in hybrid vehicles to protect the health of the high voltage battery. One way the vehicle does this is by disabling high electrical load features when the high voltage battery has a low state of charg
  • 122-A4N7P-09 - ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL: Information: a cayenne with optional equipment no. 1d6 will come with a trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The cayenn
  • 122-U5S5J-09 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Information: during the packaging of a high voltage lithium ion battery, copies of the test log for classification of lithium-ion high voltage batteries (located in piwis - standard forms) must be attached inside the box and to the document
  • 122-Q5C4S-06 - ENGINE (PWS): Issue: oil in the wiring harness. Information: if oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.
Known Recall Investigations
  • Pedestrian alert sounds investigation as of 20230127

    Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072.Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.The petitioner asserts that hybrid and electric vehicles to which the standard does not apply should be found to contain a safety defect. In support of the petition, the petitioner includes findings contained in a bill introduced in the house of representatives in 2009, the pedestrian safety enhancement act of 2009, h.R. 734, 111th cong. (2009). A related bill, the pedestrian safety enhancement act of 2010, became law in january 2011 (pub. L. 111-373). The petitioner requests that nhtsa require all electric and hybrid vehicles comply with fmvss 141, regardless of production date.The defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition.The associated product list is not exhaustive and may contain vehicles that are equipped with pedestrian alert sounds.

  • Desiccated air bag inflator rupture investigation as of 20210917

    From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.Nhtsa.Gov/sites/nhtsa.Gov/files/documents/expert_report-hrblomquist.Pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in us vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004l that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated psan inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All takata inflators produced with propellant 2004l contain desiccant, and none of these desiccated inflators using propellant 2004l are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated psan inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- takata (now known as tk global), the independent testing coalition, and exponent -- have been studying the long-term behavior of takata desiccated psan inflators using propellant 2004l (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004l is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004l.The office of defects investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated psan frontal inflators manufactured by takata. This investigation will require extensive information on takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated psan inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.Gov/recalls?Nhtsaid=ea21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede ea15-001, which remains open.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0BD2 [1] Drive Motor Inverter Temperature Sensor "C" Circuit Range/Performance
  • P0321 [1] Ignition/Distributor Engine Speed Input Circuit Range/Performance
  • P0322 [1] Ignition/Distributor Engine Speed Input Circuit No Signal
  • P0C47 [2] Hybrid Battery Pack Coolant Pump Control Circuit/Open
  • P0607 [1] Control Module Performance
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20191203

Overnight fuel pressure loss results in extended crank cycle. Despite 6 service visits between two chicagoland area porsche dealerships, the vehicle has not been satisfactorily repaired. Fuel pressure loss was confirmed on multiple occasions by the semersky's porsche exchange in highland park, illinois. Fuel pumps were apparently replaced, the last time damaging the seat clips under the second row bench seat. Fuel pressure loss has slowed, but still occurs when fuel tank is more than 3/4 empty. This vehicle is covered by manufacturer warranty and the problem became apparent at 24k miles.

NoNoN NoneNone20191202

Overnight fuel pressure loss results in extended crank cycle. Despite 6 service visits between two chicagoland area porsche dealerships, the vehicle has not been satisfactorily repaired. Fuel pressure loss was confirmed on multiple occasions by the semersky's porsche exchange in highland park, illinois. Fuel pumps were apparently replaced, the last time damaging the seat clips under the second row bench seat. Fuel pressure loss has slowed, but still occurs when fuel tank is more than 3/4 empty. This vehicle is covered by manufacturer warranty and the problem became apparent at 24k miles.

NoNoN NoneNone20190822

Front panel of panoramic sun roof exploded and shattered while driving at approximately 75 mph on a highway.

CrashNoN NoneNone20171121

Acc/ pas unavailable warning: approximately eight months ago while driving on a city street in sarasota, fl the pas system was activated and abruptly stopped my vehicle without reason. On two separate occasions the "acc/pas is unavailable" warning has appeared on my instrument panel. On the first occasion, a vehicle to my left was attempting to merge into my lane of traffic while we were approaching an intersection on a city street. I attempted to honk my horn (which failed making an audible sound) and swerved to prevent this impending collision. The driver of the vehicle in front of me also witnessed what was occurring and slammed on their breaks. My pas system failed to alert and apply pressure and/or stop the breaks as this safety feature is designed. Despite my efforts to break quickly the vehicle in front of me and i collided. The first driver that merged into my lane fled the scene. There was no damage to the vehicle in front of me and the porsche had moderate front end damage. A police report was filed. The vehicle was taken to our insurance company's auto repair express program at a collision center of their choice. It was then sent to our local porsche service department for inspection and reinstallation and calibration of the pas cameras and operations. On the second occasion approximately 10 days after having the vehicle back from the body shop and inspections, i was sitting at red traffic light on a city street. The light changed green, cars behind me started honking. The car in front of me began to proceed through the light before breaking abruptly. Again the "acc/pas is unavailable" warning appeared on the instrument panel prior to this and my breaks did not respond to my applied pressure. I had not yet accelerated.

NoNoY NoneNone20171003

Tl* the contact owns a 2017 porsche cayenne s e-hybrid. While driving 35 mph, the vehicle stalled and lost power. The check engine warning indicator illuminated and a warning message that read "engine failure, drive on poss" appeared. The contact was able to coast the vehicle over to a driveway. The vehicle restarted on the first attempt, but failed to accelerate. The vehicle was towed to the local dealer (porsche of arlington, 3100 jefferson davis hwy, arlington, va, 22202) where it was diagnosed that the throttle failed and a software update was required. The vehicle was repaired with a new throttle and software update; however, less than 24 hours later, the failure recurred. The dealer was notified and the vehicle was towed again. The vehicle was not diagnosed or repaired. The manufacturer stated that they would have the case escalated and someone would return the call. No additional assistance was provided. The failure mileage was approximately 2,600.

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