2011 Toyota PRIUS PLUG-IN HYBRIDToyota Prius Plug-in Hybrid 2011

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 139570 [USA]: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
    Toyota motor engineering & manufacturing (toyota) is recalling certain 2010-2014 toyota prius and 2012-2014 toyota prius v vehicles. Excessive voltage in the intelligent power module (ipm) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
    toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ecu) and the hybrid control ecu as necessary, free of charge. The recall began january 22, 2019. Owners may contact toyota customer service at 1-888-270-9371. Toyota's number for this recall is j0v. Note: the software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14v-053 or 15v-449.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 106806 [USA]: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
    Toyota motor engineering & manufacturing (toyota) is recalling certain model year 2010-2012 toyota prius, 2010 and 2012 toyota prius plug-in hybrid, and 2011-2012 lexus ct200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
    toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on october 17, 2016. Owners may contact toyota customer service department at 1-800-331-4331. Toyota's number for this recall is toyota g0u, and lexus glj.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 110340 [USA]: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
    Southeast toyota distributors, llc (set) is recalling certain 2005-2011 4runner, highlander, sequoia, and sienna, 2005-2010 avalon and tundra, 2006-2008 camry solara, 2006-2010 highlander hybrid, 2006-2011 rav4 and tacoma, 2007-2010 fj cruiser, 2007-2011 camry hybrid, 2009-2010 venza, 2010-2012 prius, 1988-1990 and 2005-2010 camry, and 1989 and 2009-2010 corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
    set will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on july 14, 2016. Owners may contact set customer service at 1-866-405-4226. Set number for this recall is set16b.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 107277 [USA]: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
    Southeast toyota distributors, llc (set) is recalling certain model year 2010-2011 prius and corolla, 2009-2011 venza, 2006-2010 avalon, 2007-2010 fj cruiser, 2005-2011 sienna and sequoia, 2006-2011 tacoma 4x2 and 4x4, camry, highlander, tundra 4x2 and 4x4, and 2007-2011 rav4 and 4runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
    set will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in january 2015. Owners may contact set customer service at 1-866-405-4226.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 101510 [USA]: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. the hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
    Toyota is recalling certain model year 2010 through 2014 prius vehicles. In the affected vehicles, the intelligent power module (ipm) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
    toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ecu) and the hybrid control ecu, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on march 21, 2014. Owners may contact toyota at 1-800-331-4331.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 96117 [USA]: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. this could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
    Southeast toyota distributors, llc (set) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 tacoma, 4runner, camry, camry hybrid, prius, and rav4; model year 2009-2010 avalon, fj cruiser, and highlander hybrid; model year 2010-2013 model year corolla, sienna and tundra; model year 2009-2013 highlander and venza; model year 2012 prius v; and model year 2010-2012 sequoia. During modification by set to include accessories such as leather seat covers, seat heaters or headrest dvd systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
    southeast toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on march 21, 2013. Owners may contact southeast toyota at 1-800-301-6859.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall R/2016/153 [UK]: Curtain shield airbag may deploy unintentionally
    On affected vehicles the curtain side air bag inflator may have a crack in a weld. If this crack propagates gas may leak and in certain conditions partially in inflate the air bag.
    on affected vehicles install retention brackets on the curtain shield air bag inflators.

  • Recall R/2018/293 [UK]: Vehicle may not enter failsafe driving mode as intended in response to certain hybrid system faults
    The vehicle may not enter a failsafe driving mode as intended.
    reprogram the power management ecu.

  • Recall R/2016/152 [UK]: Fuel may leak / risk of fire
    The vehicles are equipped with a fuel evaporative emission control unit (canister) assembled to the fuel tank. There is a possibility that a crack could develop on the resin channel for the emission gas flow due to an improper shape of the channel edge at that location. The crack could expand over time and eventually fuel may leak from the crack when the vehicle has a full tank. Fuel or fuel vapour in the presence of an ignition source could increase the risk of a vehicle fire
    recall the vehicles that are likely to be affected and replace the fuel suction plate sub-assembly.

  • Recall R/2014/024 [UK]: Loss of power may occur
    In certain circumstances components within the inverter assembly may overheat which can lead to the selection of: fail safe mode where the vehicle can still drive with reduced power for a certain distance or in the worst case the drive systems shut down and the vehicle stop.
    recall the vehicles that are likely to be affected to reprogramme the motor generator e.C.U. And power management control e.C.U.

  • Recall R/2015/152 [UK]: Loss of power
    The inverter assembly may overheat which will cause warning lamps to illuminate and the vehicle to enter a fail safe mode. Fail safe allows the vehicle to be driven on reduced power to a place of safety. However it is possible for the hybrid system to shut down causing the vehicle to stop which increases the risk of a collision.
    on affected vehicles reprogramme the motor generator and power management ecus.

  • Recall R/2018/293 [UK]: Vehicle may not enter failsafe driving mode as intended in response to certain hybrid system faults
    The vehicle may not enter a failsafe driving mode as intended.
    reprogram the power management ecu.

  • Recall 2021723 [Canada]: Accessories
    Issue: this recall is for certain block heater kits installed on certain vehicles or sold as accessories at toyota or lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: this recall only affects the following block heater/cord part numbers: C014003034 pk5a408j09 pU14000904 C014003151 pk5a408j13 pU14000905 C014000885 pk5a489j11 pU14000907 C014000888 pk5a489j22 pU14000909 C014000907 pk5a410h00 pU14000911 C014100904 pU14000900 pU14000913 C014100907 pU14000901 pU14003571 C014100911 pU14000902 pk5a408j05 pU14000903 safety risk: engine block heater wiring that overheats or melts could create the risk of a fire. Corrective actions: toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

  • Recall 2019420 [Canada]: Other
    Issue: this recall is for aftermarket replacement rear window glass produced by vitro automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: this is a voluntary recall that is not being conducted under the requirements of the motor vehicle safety act. Safety risk: glass that breaks in to large pieces could create a risk of injury. Corrective actions: the company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “dot 287” along with the lettering “vmr” (replacement market) and a date code that is before july 2019. This information is printed on the bottom corner of the glass. Consumers should contact vitro's customer service at 1-412-995-6457 or [email protected] to arrange for replacement of the glass.

  • Recall 2018546 [Canada]: Powertrain
    On certain vehicles, the intelligent power module (ipm), which is part of the hybrid drive system, could become damaged under certain driving conditions. This could cause various warning lights to illuminate on the instrument panel of the vehicle and cause a reduction or loss of motive power, increasing the risk of a crash causing injury and/or property damage. Correction: dealers will update motor/generator and hybrid control ecu software and affect repairs as necessary. Note: this recall supersedes recalls 2014-042 and 2015-312. Vehicles repaired under the previous recall(s) will require repair.

  • Recall 2016335 [Canada]: Airbag
    On certain vehicles, a defect in the curtain shield airbags could cause the inflator to fail, releasing pressurized gas into the airbag, partially inflating it. If this occurs, parts of the inflator could also separate from the vehicle structure, entering the interior of the vehicle. Should this occur when occupants are in the vehicle, unintended airbag deployment could startle the driver, and airbag inflator parts could come into contact with the occupants, increasing the risk of injury and a crash. Correction: dealers will install a retention bracket which will prevent the inflator parts from entering the vehicle interior.

  • Recall 2014042 [Canada]: Powertrain
    On certain vehicles, the intelligent power module (ipm), which is part of the hybrid system inverter assembly, could become damaged under certain driving conditions. This could cause various warning lights to illuminate in the instrument panel of the vehicle and cause a reduction or loss of motive power, increasing the risk of a crash causing injury and/or property damage. Correction: dealers will update motor/generator and hybrid control ecu software and affect repairs as necessary. Note: this recall is superseded by recall 2018546. Please see recall 2018546 for more information.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • T-PANT-2024-004- - ENGINE AND ENGINE COOLING: This is to advise of various price adjustments that will affect toyota genuine motor oil and long life coolant, effective march 1, 2024. These products are ordered through the toyota complete maintenance care (tcmc) website.
  • T-SB-0043-14 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Obsolete notice january 22, 2024: this bulletin is now obsolete. Please see t-sb-0057-18.
  • TSB003220 - AIR BAGS: Tsb: replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) (see figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
  • 23TE03 - POWER TRAIN: Dp: the customer confidence program is a component of a class action settlement that includes several elements of coverage. The customer confidence program provides coverage as it applies to the intelligent power module (ipm). The specific
  • 23TE02 - ELECTRICAL SYSTEM: Dp: the customer confidence program is a component of a class action settlement that includes several elements of coverage. The customer confidence program provides coverage as it applies to the intelligent power module (ipm). The specific
  • T-SB-0057-18 - ELECTRICAL SYSTEM: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
  • 23TE03 - ELECTRICAL SYSTEM: Dp: the customer confidence program is a component of a class action settlement that includes several elements of coverage. The customer confidence program provides coverage as it applies to the intelligent power module (ipm). The specific
  • 23TE02-1 - ELECTRICAL SYSTEM: Dp: the customer confidence program is a component of a class action settlement that includes several elements of coverage. The customer confidence program provides coverage as it applies to the intelligent power module (ipm). The specific
  • TSB000321 - ELECTRICAL SYSTEM: Tsb: some 2010 ? 2015 model year prius and 2012 ? 2017 model year prius v vehicles may exhibit a mil on condition with diagnostic trouble codes (dtcs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter
  • TSB001123 - ELECTRICAL SYSTEM: Tsb: some 2010 ? 2015 model year prius and 2012 ? 2017 model year prius v vehicles may exhibit a mil on condition with diagnostic trouble codes (dtcs) P0A7A and/or P0A78, indicating a malfunction has occurred in the inverter assembly with c
  • Z3G_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • Z2G_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • ZKG_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • Z3G_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • Z2G_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • ZKG_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • ZKG_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • Z3G_Technical_In - STRUCTURE:BODY: Ti: technical instructions customer support program zkg multiple models and model years vehicles painted with blizzard pearl (070) or super white (040) paint color coverage for peeling of factory-applied paint
  • Z3G_Paint_Repair - STRUCTURE:BODY: Csp: customer support program zkg ? Paint repair process
  • Z3G_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • Z2G_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • T-SB-0094-21 Rev - AIR BAGS: Tsb: some 2005 ? 2022 model year toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
  • TSB001221Rev2 - STRUCTURE: Tsb: some 2010 ? 2022 model year toyota vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water and
  • Class Action_DD_ - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Dd: toyota is involved in a class action settlement involving certain 2010-2015 toyota prius and certain 2012-2017 prius v vehicle?S inverters. The settlement provides a customer confidence program and a loaner/towing program (under certain
  • TSB001221Rev2 - STRUCTURE: Tsb: some 2010 ? 2022 model year toyota vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water and
  • TSB009421Rev1 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Tsb: some 2005 ? 2022 model year toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
  • Toyota Safety Re - EQUIPMENT: Toyota safety recall and service campaign - technician certification requirements 4.14.2022
  • TTT063620 - BACK OVER PREVENTION: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions
  • T-SB-0119-15 Rev - ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY: Tsb: this bulletin includes basic procedures for performing a rescue charge on ni-mh high voltage (hv) batteries. This bulletin should be used in conjunction with the applicable model and model year repair manual while performing a rescue c
  • T-SB-0014-22 - PARKING BRAKE: Tsb: this service bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the repair procedure in this bulletin to replace the loose or damaged carpet floor retai
  • T-SB-0012-21 Rev - SEATS: Tsb: some 2010 ? 2022 model year toyota vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water and
  • Toyota PRO19-02 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Pol: this consolidated tire warranty guide contains the complete warranty terms for all brands of ground and spare tires currently in use by toyota. This information must be kept near the point of vehicle sale and be available to any custom
  • T-SB-0094-21 - STRUCTURE: Tsb: some 2005 ? 2022 model year toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
  • T-SB-0088-21 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR: Tsb: for proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the floor slope compensation
  • T-TT-0578-19 Rev - EQUIPMENT:ELECTRICAL: Tt: some customers may encounter bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various bluetooth audio function
  • T-SB-0080-19 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: some 2006 ? 2022 model year toyota vehicles in particular geographic areas may exhibit a condition where the hvac evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (arinix tip) is avai
  • T-PG007-01 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Replacement vin plates.
  • T-PG002-91 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Product general information.
  • TSR-SC-032819 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Technician certification requirements.
  • Toyota Safety Re - AIR BAGS: Toyota safety recall and service campaign - technician certification requirements
  • T-TT-0636-20 Rev - BACK OVER PREVENTION: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions.
  • T-SB-0044-16 Obs - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Obsolete notice march 08, 2021: this bulletin is now obsolete. Please see t-sb-0012-21.
  • T-SB-0040-08 Obs - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Obsolete notice march 08, 2021: this bulletin is now obsolete. Please see t-sb-0044-16.
  • T-SB-0012-21 - SEATS: Tsb: some 2010 ? 2021 model year toyota vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water an
  • T-SB-0032-20 Rev - EQUIPMENT: Tsb: replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) (see figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re
  • T-SB-0036-16 Obs - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Obsolete notice january 12, 2021: this bulletin is now obsolete. Please see t-sb-0003-21.
  • T-SB-0003-21 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER: Tsb: some 2010 ? 2015 model year prius and 2012 ? 2017 model year prius v vehicles may exhibit a mil on condition with diagnostic trouble codes (dtcs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter
  • T-TT-0636-20 - BACK OVER PREVENTION: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions.
  • T-TT-0636-20 - SERVICE BRAKES, HYDRAULIC: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions.
  • T-TT-0628-20 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Tt: hvac drain tube is found to be blocked/clogged.
  • T-SB-0062-20 Rev - EQUIPMENT:ELECTRICAL: Tsb: some 2004 ? 2020 model year hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the hv battery intake filter or cooling fan. The condition could reduce the efficiency of the hv battery cooling system. Perform t
  • T-TT-0578-19 Rev - EQUIPMENT ADAPTIVE/MOBILITY: Tt: some customers may encounter bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various bluetooth audio functio
  • T-SB-0162-13 Obs - ENGINE (PWS): Tsb: obsolete notice august 11, 2020: this bulletin is no longer applicable and is now obsolete.
  • T-SB-0198-11 Obs - ENGINE (PWS): Tsb: obsolete notice august 11, 2020: this bulletin is no longer applicable and is now obsolete.
  • T-SB-0099-12 Obs - ENGINE (PWS): Tsb: obsolete notice august 11, 2020: this bulletin is no longer applicable and is now obsolete.
  • T-SB-0162-13 Obs - ENGINE (PWS): Tsb: obsolete notice august 11, 2020: this bulletin is no longer applicable and is now obsolete.
  • T-SB-0198-11 Obs - ENGINE (PWS): Tsb: obsolete notice august 11, 2020: this bulletin is no longer applicable and is now obsolete.
  • T-SB-0099-12 Obs - ENGINE (PWS): Tsb: obsolete notice august 11, 2020: this bulletin is no longer applicable and is now obsolete.
  • T-SB-0074-20 - EQUIPMENT: Tsb: some 2003 ? 2020 model year prius, prius c, prius v; 2006 ? 2019 model year highlander hybrid vehicle; 2007 ? 2020 camry hybrid vehicle; 2013 ? 2020 model year avalon hybrid vehicle; 2016 ? 2020 model year mirai and rav4 hybrid vehic
  • T-SB-0074-20 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Tsb: some 2003 ? 2020 model year prius, prius c, prius v; 2006 ? 2019 model year highlander hybrid vehicle; 2007 ? 2020 camry hybrid vehicle; 2013 ? 2020 model year avalon hybrid vehicle; 2016 ? 2020 model year mirai and rav4 hybrid vehic
  • T-SB-0036-16 - ENGINE (PWS): Tsb: some 2010 - 2015 model year prius and 2012 - 2017 model year prius v vehicles may exhibit a mil on condition with diagnostic trouble codes (dtcs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter
  • T-TT-0468-17 Rev - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Tt: hvac drain tube is found to be blocked/clogged.
  • T-SB-0391-08 Obs - SUSPENSION: Tsb: obsolete notice june 23, 2020: this bulletin is now obsolete. Please see t-sb-0063-20.
  • T-SB-0063-20 - WHEELS: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin nos. St005-01, su001-08, and t-sb-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure
  • T-SB-0062-20 - ELECTRICAL SYSTEM: Tsb: some 2004 ? 2020 model year hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the hv battery intake filter or cooling fan. The condition could reduce the efficiency of the hv battery cooling system. Perform t
  • T-SB-0119-15_Rev - ELECTRICAL SYSTEM: Tt: this bulletin includes basic procedures for performing a rescue charge on ni-mh high voltage (hv) batteries. This bulletin should be used in conjunction with the applicable model and model year repair manual while performing a rescue ch
  • T-SB-0304-17 Obs - EQUIPMENT: Tsb: obsolete notice april 07, 2020: this bulletin is now obsolete. Please see t-sb-0032-20. Replacement certification labels and vin plates
  • T-SB-0032-20 - EQUIPMENT: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin nos. Pg021-88, pg015-89, pg0015-90, pg002-91, pg002-93, pg005-97, pg007-01, pg007-07, pg006-01, pg004-97, t-sb-0144-08, and t-sb-0304-17. The a
  • T-TT-0603-20 - BACK OVER PREVENTION: Tt: for proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front mi
  • T-SB-0142-13_Obs - EQUIPMENT: Obsolete notice february 12, 2020: this bulletin is now obsolete. Please see t-sb-0010-20.
  • T-SB-0010-20 - EQUIPMENT: Tsb: some 2004 ? 2017 model year toyota vehicles may exhibit odors naturally occurring from the hvac system and/or related environmental factors. Although there is no way to eliminate these odors, follow the general procedure in this bull
  • T-SB-0008-20 - EQUIPMENT: Tsb: vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?Leak? Should b
  • Updated ZHB Deal - EQUIPMENT ADAPTIVE/MOBILITY: Dealer package: customer support program zhb expired october 31, 2019. Toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year prius vehicles. In these reports, customers have indicated tha
  • T-TT-0442-17_Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tt: safety connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the dcm (telematics transceiver) will be in an inactive state. In some in
  • KR3_Dealer Packa - EQUIPMENT: Dealer package: toyota will be sending safety recall/special service campaign follow-up notices to owners whose vehicles have not yet had the following safety recall/special service campaign repairs completed. Please note the following info
  • KR3_Dealer Email - EQUIPMENT: Dealer email: toyota will be sending safety recall/special service campaign follow-up notices to owners whose vehicles have not yet had the following safety recall/special service campaign repairs completed. Please note the following inform
  • KR3_Region Lette - EQUIPMENT: Region letter: toyota will be sending safety recall/special service campaign follow-up notices to owners whose vehicles have not yet had the following safety recall/special service campaign repairs completed. Please note the following infor
  • KR3_Region Email - EQUIPMENT: Region email: toyota will be sending safety recall/special service campaign follow-up notices to owners whose vehicles have not yet had the following safety recall/special service campaign repairs completed. Please note the following inform
  • T-TT-0578-19 - STEERING: Tt: some customers may encounter bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various bluetooth audio functions a
  • ZF3_Toyota POL16 - ENGINE (PWS): Warranty enhancement program: toyota has received reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking exhaust gas recirculation (egr) valve in some vehicles. If this occurs, the vehicle may illumin
  • ZJB_Toyota POL18 - BRAKES (PWS): Warranty enhancement program: toyota has received reports indicating various brake system related warning lamps illuminate due to internal malfunctions.
  • ZJB_Dealer Packa - BRAKES (PWS): Dealer package: toyota has received reports about certain internal malfunctions of the brake booster assemblies in some of the subject vehicles. Although the brake booster and brake booster pump assemblies are covered by toyota?S new vehic
  • T-SB-0080-19 - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin no. T-sb-0033-14. ? Applicability has been updated to include 2019 model year toyota vehicles. Service bulletin no. T-sb-0033-14 is obsolete and
  • T-SB-0134-16-Rev - ENGINE (PWS): Tsb: revision notice july 01, 2019 rev2: ? Applicability has been updated to 2019 ? 2020 model year toyota vehicles. ? The techstream preparation and process overview sections have been updated. October 30, 2017 rev1: ? Applicability has be
  • ZHB_Updated_Deal - EXTERIOR LIGHTING:HEADLIGHTS: Dealer package: may 8, 2019 the interim repair op codes have been removed as toyota now has sufficient inventory of repair kit part number 04007-52147. Toyota has received a number of reports regarding the halogen head lamps on certain 2010
  • ZHB_Toyota POL17 - EXTERIOR LIGHTING:HEADLIGHTS: Customer support program bulletin: toyota has received reports of customer concerns in which their vehicle?S halogen low beam headlamp bulbs lifetime is shorter than expected.
  • T-TT-0442-17_Rev - EQUIPMENT ADAPTIVE/MOBILITY: Tt: safety connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the dcm (telematics transceiver) will be in an inactive state. In some in
  • T-SB-0092-14_Obs - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: obsolete notice april 4, 2019: this bulletin is now obsolete. Please see t-sb-0038-19.
  • T-SB-0038-19 - EQUIPMENT: Tsb: the purpose of this general information service bulletin is to inform the market that sub-component diagnosis and replacement is now available for the hybrid inverter with converter assembly equipped on 2010 ? 2015 model year prius and
  • ZJB_Toyota POL18 - SERVICE BRAKES, HYDRAULIC: Customer support program bulletin: toyota has received reports indicating various brake system related warning lamps illuminate due to internal malfunctions.
  • ZJB_Dealer Lette - BRAKES (PWS): Dealer letter: march 7, 2019 zjb phase 2 launch for certain 2011 ? 2015 model year prius vehicles and certain 2012 ? 2015 model year prius phv vehicles. Toyota has received reports about certain internal malfunctions of the brake booster as
  • T-SB-0024-19 - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT: Tsb: some 2011 ? 2015 model year prius and 2012 ? 2015 model year prius plug-in hybrid vehicles may exhibit a condition where the brake, abs, and/or trac warning light(s) are on and/or a check vsc message displays. Diagnostic trouble codes
  • T-TT-0414-16-Rev - EQUIPMENT:ELECTRICAL: Tt: some customers may encounter bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various bluetooth audio functions a
  • T-TT-0468-17-Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tt: hvac drain tube is found to be blocked/clogged.
  • T-SB-0044-16_Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: revision notice february 7, 2019 rev2: * applicability has been updated to include 2010 - 2014 model year matrix, 2017 - 2019 model year c-hr, 2019 model year corolla hatchback, and 2018 - 2019 model year toyota vehicles. G418 the intr
  • T-SB-0036-16_Rev - ELECTRICAL SYSTEM: Tsb: revision notice january 31, 2019 rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. Some 2010 ? 2014 model year prius and 2012 ? 2014 model year prius v vehicles may exhibi
  • T-SB-0033-14_Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: some vehicles in particular geographic areas may exhibit a condition where the hvac evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (arinix tip) is now available to help minimize fut
  • T-SB-0119-15 - EQUIPMENT: Tsb: this bulletin includes basic procedures for performing a rescue charge on ni-mh high voltage (hv) batteries. This bulletin should be used in conjunction with the repair manual while performing rescue charge. The grx-5100 should be used
  • TTT043217 Rev1 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Tt: some customers may complain about a hybrid vehicle battery cooling system warning message. This warning message may appear when the hv battery cooling system loses efficiency due to debris on the filter and or some object obstructing
  • TTT043217 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Tt: some customers may complain about a hybrid vehicle battery cooling system warning message. This warning message may appear when the hv battery cooling system loses efficiency due to debris on the filter and or some object obstructing
  • TSB018217 - ELECTRICAL SYSTEM: Tsb: supersession notice the information contained in this bulletin supersedes sb no. T-sb-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service bulletin no. T-sb-0101-11 is obsolete and any printed
  • T-SB-0134-16 - ELECTRICAL SYSTEM: Tsb: supersession notice. Flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service
  • T-SB-0103-12 Rev - ENGINE (PWS): Tsb: revision notice: applicability has been updated to include 2015 prius phv, 2015-2016 prius v, and 2015 prius vehicles. The introduction, parts information, required tools & equipment, and repair procedure sections have been updated.
  • T-TT-0414-16-Rev - EQUIPMENT:ELECTRICAL: Tt: some customers may encounter bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various bluetooth audio functions a
  • T-SB-0134-16 - ENGINE (PWS): Tsb: supersession notice. Flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service
  • T-SB-0103-12 Rev - ENGINE (PWS): Tsb: revision notice: applicability has been updated to include 2015 prius phv, 2015-2016 prius v, and 2015 prius vehicles. The introduction, parts information, required tools & equipment, and repair procedure sections have been updated.
  • Safety Recall an - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Update on technician certification requirements.
  • ZE3_Toyota POL14 - ELECTRICAL SYSTEM: Warranty policy bulletin: toyota has received some reports indicating the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by the hybrid system diagnostic trouble
  • PG006-01-Obsolet - EQUIPMENT:OTHER:LABELS: Technical service bulletin: obsolete notice: july 31, 2018: this bulletin is now obsolete. Please see t-sb-0304-17.
  • PG004-97-Obsolet - EQUIPMENT:OTHER:LABELS: Technical service bulletin: obsolete notice: july 31, 2018: this bulletin is now obsolete. Please see t-sb-0304-17.
  • ZE3-Toyota POL14 - ELECTRICAL SYSTEM: Warranty program bulletin: toyota has received some reports indicating the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by the hybrid system diagnostic troubl
  • T-SB-0304-17_Rev - EQUIPMENT: Tsb: revision notice july 31, 2018 rev2: ? The supersession notice has been updated. January 11, 2018 rev1: ? The supersession notice has been updated. Any previous printed versions of this bulletin should be discarded. Supersession notice
  • T-SB-0057-18 - EQUIPMENT: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin no. T-sb-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year toyota vehicles. Service bulletin no. T-sb-0043-14 is obso
  • ZHB_Toyota POL17 - EXTERIOR LIGHTING: Warranty policy bulletin: toyota has received reports of customer concerns in which their vehicle's halogen low beam headlamp bulbs lifetime is shorter than expected.
  • T-TT-0442-17 - EQUIPMENT:ELECTRICAL: Tt: safety connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has expired the dcm (telematics transceiver) wi
  • ZF5-T-SB-0036-16 - EQUIPMENT: Tsb: some 2010 ? 2014 prius and 2012 ? 2014 prius v model vehicles may exhibit a mil ?On? Condition with dtcs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. To help identify the specifi
  • ZE3-Warranty Pol - EQUIPMENT: Warranty policy bulletin (pol14-05): toyota has received some reports indicating the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by the hybrid system diagno
  • ZE3-Dealer Lette - EQUIPMENT: Dealer letter: in these vehicles, toyota has received some reports where the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble
  • T-SB-0044-16 - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: on some vehicles, when rapgard? Is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the rapgard?
  • T-TT-0442-17_Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tt: safety connect is a vehicle option which requires a subscription fee for the system to be active. The trail period of service is provided upon the vehicle purchase. Once the subscription has expired the dcm (telematics transceiver) will
  • ZF5-T-SB-0036-16 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: some 2010 ? 2014 prius and 2012 ? 2014 prius v model vehicles may exhibit a mil ?On? Condition with dtcs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. To help identify the specifi
  • ZE3-Warranty Pol - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Warranty policy bulletin (pol14-05): toyota has received some reports indicating the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by the hybrid system diagno
  • ZE3-Dealer Lette - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Dealer letter: in these vehicles, toyota has received some reports where the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble
  • T-SB-0044-16 - STRUCTURE:BODY: Tsb: on some vehicles, when rapgard? Is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the rapgard?
  • T-SB-0036-16 - ENGINE (PWS): Tsb: some 2010 ? 2014 prius and 2012 ? 2014 prius v model vehicles may exhibit a mil ?On? Condition with dtcs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. To help identify the specif
  • T-TT-0395-16 - EQUIPMENT: Tt: hv batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the drc.
  • T-TT-0293-14 Rev - ELECTRICAL SYSTEM: Tt: safety connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the dcm will be in an inactive state
  • T-TT-0086-11 - POWER TRAIN: Techtip: condition - the vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the engine ecm has been interrupted.
  • T-SB-0075-13 Rev - UNKNOWN OR OTHER: Tsb: obsolete notice this bulletin is now obsolete. Please see t-sb-0027-15.
  • T-SB-0198-11 Rev - ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN: Tsb: for vehicles that are used under certain severe operating conditions, the hv battery cooling fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the hv battery cooling system. Hv ba
  • TTT-0268-13 Rev3 - ELECTRICAL SYSTEM: Tt: some customers may encounter bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent bluetooth failure to connect when first turning on the vehicle. ? Various bluetooth audio functions are no lon
  • T-SB-0027-16 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Tsb: some prius, prius v, and prius phv vehciles may exhibit a rough idle or tapping noise from the hv transaxle at cold start. The check engine light may also illuminate with (dtc) P0401 (exhaust gas recirculation flow insufficient detecte
  • TTT-0337-15 Rev1 - ELECTRICAL SYSTEM:SOFTWARE: Tt: when updating either the navigation or radio firmware, verify the vehicle applicability before beginning the update.
  • T-SB-0027-16 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Tsb: some prius, prius v and prius phv vehicles may exhibit a vibration due to rough idle and/or tapping noise from the hv transaxle at cold start. The check engine light may also illuminate with (dtc) P0401 (exhaust gas recirculation flow
  • T-TT-0365-15 - EQUIPMENT:ELECTRICAL: Tt: a vehicle may arrive to the dealer with a mil ?On? Condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the hv battery. Modified or altered parts are not covered under warranty.
  • T-TT-0363-15 - EQUIPMENT:ELECTRICAL: Tt: vehicle may arrive at the dealer with the charger cable not functioning. In some cases the cable is modified internally. Note: these types of modifications will void the warranty of the cable and hv battery.
  • T-TT-0362-15 - ENGINE (PWS): Tt: the vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the engine ecm has been interrupted.
  • T-TT-0360-15 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: customers may experience connectivity issues when the following conditions are met: the customer's iphone is operating on ios9 firmware. The customer's iphone is connected to the vehicle via bluetooth. The customer may complain of the f
  • T-TT-0381-16 - ELECTRICAL SYSTEM:SOFTWARE: Tech tip: some customers may experience difficulty programming homelink.
  • TSB-0012-13 Rev2 - ENGINE (PWS): Tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bull
  • ZF3_Warranty Pol - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Warranty policy bulletin (pol16-04): in these vehicles, toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking exhaust gas recirculation (egr) valve. If this occurs, the vehi
  • ZF3_Dealer Lette - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Dealer letter: in these vehicles, toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking exhaust gas recirculation (egr) valve. If this occurs, the vehicle may illuminate the
  • ZF3_Dealer Lette - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Dealer email: in these vehicles, toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking exhaust gas recirculation (egr) valve. If this occurs, the vehicle may illuminate the
  • ZF3_Region Lette - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Region letter: in these vehicles, toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking exhaust gas recirculation (egr) valve. If this occurs, the vehicle may illuminate the
  • ZF3_Region Lette - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Region email: in these vehicles, toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking exhaust gas recirculation (egr) valve. If this occurs, the vehicle may illuminate the
  • T-SB-0204-12 - EQUIPMENT:ELECTRICAL: Some 2010 ? 2011 model year prius vehicles may exhibit a condition where a halogen low beam headlamp bulb lifetime is shorter than customer expectation. A modified wiring harness is available to address this condition.
  • T-SB-0187-12 - STRUCTURE:BODY: Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to se
  • T-TT-0005-10 Rev - ENGINE (PWS): Starting with the 2010 my, toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.
  • T-TT-1176-11 Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : For the models listed, the electronic parts catalog may not include enough detail to determine appropriate keys and receiver replacement parts. This tech tip will help you identify the system type prior to ordering replacement keys.
  • T-TT-0005-10 Rev - ENGINE (PWS): Starting with the 2010 my, toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.
  • T-SB-0248-12 - BRAKES (PWS): Some 2010 ? 2012 model year prius and 2012 model year prius phv vehicles may exhibit uneven brake pad wear on the rear brake pads. The vehicle may also exhibit a grinding or scraping noise due to the uneven brake pad wear. An updated rear p
  • SET Airbag Senso - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This communication pertains to a current safety recall being conducted by the southeast toyota distributors llc (set). Tms is sending this communication for informational purposes in the event you are contacted by a customer covered by th
  • T-TT-0118-11 Rev - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Technicians should confirm the following key points to minimize the potential for future mil "on" concerns after hv battery replacement.
  • T-TT-0213-13 - AIR BAGS: Toyota vehicles are equipped with srs, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the srs airbags or pretensioner devi
  • T-SB-0064-10 Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin is now obsolete. Please see t-sb-0012-13.
  • T-SB-0205-11 Rev - EQUIPMENT:ELECTRICAL: Some 2010-2011 model year prius vehicles may exhibit a mil "on" condition with dtcs P3190, P3191, P0A0F, and/or purge vsv/pcv line separation from the throttle body housing.
  • T-SB-0012-13 - ELECTRICAL SYSTEM:SOFTWARE: Flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bulletin de
  • T-SB-0064-10 Rev - ELECTRICAL SYSTEM:SOFTWARE: Flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bulletin de
  • Toyota Exhaust G - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: On certain 2011 and 2012 model year prius and highlander hv vehicles, there is a possibility that the exhaust gas control actuator may develop a coolant leak. If a coolant leak occurs, the water temp indicator lamp and check engine lamp wi
  • SST Requirements - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Ssts are key elements to provide your customers with swift and accurate repairs resulting in superior customer satisfaction.
  • T-TT-0226-13 - ELECTRICAL SYSTEM: The customer is having difficulty changing the multi-display screen from day mode. If the multi-display screen is set to day mode when the headlights are on, the setting we be memorized when the engine is turned off.
  • T-SB-0391-08 Rev - POWER TRAIN: This bulletin contains general vehicle pulling diagnosis and repair procedures along with specific information to help correct pulling complaints.
  • T-SB-0033-13 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some customers may inquire about the frequency and power output of the smart key/smart entry systems used on various models. The smart key/smart entry systems conform to all applicable fcc rules. This bulletin details the applicable specifi
  • T-TT-0005-10 - ENGINE (PWS): Starting with 2010 model year, toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There a re man benefits of this oil.
  • T-TT-0223-13 - ELECTRICAL SYSTEM: The vehicle will not start or ready0on and the steering wheel lock is engaged so that the steering wheel may only be turned very little from side-to-side. If the operator attempts to ready-on or start the vehicle while there is tension on
  • T-TT-1176-11 - EQUIPMENT: For the models listed above, the electronic parts catalog (epc) may not include enough detail to determine appropriate keys and receiver replacement parts. This tech tip will help you identify the system type prior to ordering replacement
  • T-SB-0103-12 Rev - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: Some 2010 ? 2015 model year prius, 2012 ? 2015 prius phv, and 2012 ? 2016 prius v vehicles equipped with a 2zr-fxe engine may exhibit a mil ?On? Condition with diagnostic trouble codes (dtcs) P2111 (throttle actuator control system) and p0a
  • E0A Region Notic - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : In late april 2014, toyota will be mailing an update to the owner?S manual for certain 2010 through 2013 model year prius plug-in hybrid vehicles (phv) and certain 2012 through 2013 rav4 electric vehicles (ev). Sample owner letter labels ar
  • T-SB-0229-12_Rev - ELECTRICAL SYSTEM: Tsb: revision notice november 22, 2017 rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a toyota vehicle becomes submerg
  • T-SB-0012-13 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tsb: obsolete notice: september 14, 2016: this bulletin is now obsolete. Please see t-sb-0134-16.
  • T-SB-0169-16 - ENGINE AND ENGINE COOLING: Tsb: note service bulletin no. T-sb-0168-16 ?2zr-fxe engine oil consumption inspection procedure? Must be performed before continuing with the procedure in this bulletin. Some 2010 ? 2014 model year prius phv, prius v, and prius vehicles
  • T-SB-0168-16 - ENGINE AND ENGINE COOLING: Tsb: some 2010 ? 2014 model year prius, prius v, and prius phv vehicles equipped with 2zr-fxe engines may exhibit engine oil consumption. The piston and ring assembly has been redesigned to minimize oil consumption. Use the inspection pro
  • T-SB-0142-13 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: revision notice november 10, 2016 rev2: ? Applicability has been updated to include 2016 ? 2017 model year toyota vehicles. ? Parts information section has been updated. Some 2004 ? 2017 model year toyota vehicles may exhibit odor
  • ZE3_Warranty Pol - ELECTRICAL SYSTEM: Warranty policy bulletin: toyota has received some reports indicating the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail.
  • ZE3_Dealer Packa - ELECTRICAL SYSTEM: Warranty dealer package: warranty enhancement program to extend the warranty coverage for repairs related failure of the intelligent power module (ipm). The vehicles covered under this warranty enhancement must first have safety recall e0e
  • T-TT-0293-14 - ELECTRICAL SYSTEM:SOFTWARE: Tech tip: safety connect is a vehicle option which requires a subscription fee for the system to be
  • T-SB-0012-13 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bullet
  • T-TT-0246-13 Rev - VISIBILITY: Tech tip: tips for writing a dpr (dealer product report) on manufacturing issues for windows and windshields.
  • T-TT-0262-13 Rev - ENGINE (PWS): Tech tip: starting with the 2010 model year, toyota began a gradual transition to the use of synthetic 0w20 viscosity engine oil. There are multiple benefits of this oil including: reduced friction and wear on engine surfaces, improved fuel
  • T-SB-0043-14 Rev - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • T-SB-0043-14 - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • ZHB_Dealer Lette - EXTERIOR LIGHTING: Dealer letter: toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year prius vehicles. In these reports, customers have indicated that their vehicle?S halogen low beam headlamp bulb lifetim
  • ZHB_Region Lette - EXTERIOR LIGHTING:HEADLIGHTS: Region letter: toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year prius vehicles. In these reports, customers have indicated that their vehicle?S halogen low beam headlamp bulb lifetim
  • ZHB_Dealer Email - EXTERIOR LIGHTING: Dealer email: toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year prius vehicles. In these reports, customers have indicated that their vehicle?S halogen low beam headlamp bulb lifetime
  • ZHB_Region Email - EXTERIOR LIGHTING: Region email: toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year prius vehicles. In these reports, customers have indicated that their vehicle?S halogen low beam headlamp bulb lifetime
  • ZHB_Toyota POL17 - EXTERIOR LIGHTING: Warranty policy bulletin: toyota has received reports of customer concerns in which their vehicle's halogen low beam headlamp bulbs lifetime is shorter than expected. The halogen low beam headlamp bulb is covered by toyota's new vehicle lim
  • ZHB_Dealer Daily - EXTERIOR LIGHTING:HEADLIGHTS: Dealer daily message: customer support program zhb certain 2010- 2011 model year prius coverage for halogen low beam headlamp bulbs ? Customer support program zhb dealer letter now available on tis.
  • T-TT-0453-17-Rev - EQUIPMENT: Tt: previously, an error message was received when performing dcm activation initiated by techstream. This condition has been remedied, and dcm activation utilizing techstream can now be resumed.
  • T-TT-0365-15 - EQUIPMENT: Tt: a vehicle may arrive to the dealer with a mil ?On? Condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the hv battery. Modified or altered parts are not covered under warranty.
  • T-TT-0293-14 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: safety connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the dcm will be in an inactive state
  • T-TT-0086-11 - ENGINE (PWS): Techtip: condition - the vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the engine ecm has been interrupted.
  • T-TT-0453-17 - EQUIPMENT:ELECTRICAL: Tt: an error message is received when performing dcm activation initiated by techstream. This is a known condition and will be remedied in the near future. Please discontinue dcm activations utilizing techstream until further notice.
  • T-SB-0218-17_Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: revision notice july 20, 2017 rev1: applicability has been updated to exclude 2007 ? 2017 model year avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deplo
  • T-TT-0118-11 Rev - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Technicians should confirm the following key points to minimize the potential for future mil "on" concerns after hv battery replacement.
  • T-TT-0234-13 - EQUIPMENT: Since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicability.
  • T-PG006-00 Obsol - EQUIPMENT:OTHER:LABELS: This bulletin is now obsolete. Please see t-sb-0054-13.
  • T-SB-0054-13 - EQUIPMENT: California (ca), federal (fed), and 50 state certified emission control underhood labels (emission labels) may be obtained through your dealership?S parts department utilizing standard replacement parts ordering procedures. Follow the guide
  • T-SB-0141-10 Rev - EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT: If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, or at the top of the rear glass, the source of the noise may be the two stoppers bonded to the top of the windshield/rear glass, or the windshield retainers
  • T-TT-0246-13 - VISIBILITY: Tips for writing a dpr (dealer product report) on manufacturing issues for windows and windshields.
  • T-SB-0083-13 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable repair manual for vehicle specific repair procedures and parts.
  • T-TT-0250-13 Rev - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with xm satellite radio inc. After entering into a contract, registration of an 8-digit xm radio id is required. This 8
  • T-TT-0051-10 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: If a customer states there is an unpleasant odor in the vehicle from the hvac system, there are various factors that may be involved.
  • T-TT-0051-10 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: If a customer states there is an unpleasant odor in the vehicle from the hvac system, there are various factors that may be involved.
  • T-TT-0269-13 - VISIBILITY:GLASS, SIDE/REAR: The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick quenching process during manufacturing.
  • T-TT-0268-13 - EQUIPMENT:ELECTRICAL: These concerns can be caused by changes made on the customer?S phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone d
  • T-TT-0262-13 - ENGINE (PWS): Due to the improved performance and durability of 0w-20 synthetic oil, toyota has extended the oil change intervals to 10,000 miles for most vehicles that require this oil. With this change, the following should be noted
  • T-SB-0122-11 Rev - EQUIPMENT: Beginning in 1998, toyota introduced side airbags as optional equipment. Toyota does not recommend replacement of original seat covers with non-toyota leather or other seat cover materials on vehicles due to the following: seat covers not
  • T-TT-0124-11 - TIRES: Please refer to the following recommendations for the best practices for vehicle tire rotations.
  • T-SB-0075-13 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Some 2010-2012 model year prius vehicles equipped with a 2zr-fxe engine may exhibit a mil "on" condition with diagnostic trouble code P0401 (exhaust gas recirculation flow insufficient detected) present. The exhaust gas recirculation valve
  • TS-BO030-01 Obso - VISIBILITY/WIPER (PWS): This bulletin is now obsolete. Please see t-sb-0185-13.
  • T-SB-0185-13 - VISIBILITY: The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
  • T-SB-0142-13 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some 2004 ? 2014 model year toyota vehicles may exhibit odors naturally occurring from the hvac system and/or related environmental factors. Although there is no way to eliminate these odors, follow the general procedure in this bulletin to
  • T-SB-0141-13 - EQUIPMENT: A new special service tool (sst 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the b
  • T-TT-0213-13 - AIR BAGS: Toyota vehicles are equipped with supplemental restraint systems (srs), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the
  • T-SB-0187-12 Rev - TIRES: Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to se
  • T-TT-0268-13 - EQUIPMENT: Customer complains of bluetooth connectivity concerns such as: difficulty to pair phone, intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the custom
  • T-TT-0262-13 - ENGINE (PWS): Starting with the 2010 model year, toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil. Due to the improved performance and durability of 0w-20 synthetic oil, toyot
  • T-SB-0198-11 Rev - ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN: For vehicles that are used under certain severe operating conditions, the hv battery cooling fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the hv battery cooling system. Hv battery
  • T-TT-0432-17_Rev - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Tt: rev2 some customers may complain about a hybrid vehicle battery cooling system warning message. This warning message may appear when the hv battery cooling system loses efficiency due to debris on the filter and or some object obstruc
  • T-SB-0044-16_Rev - STRUCTURE:BODY: Tsb: revision notice march 07, 2017 rev1: ? Applicability has been updated to include 2017 model year toyota vehicles. On some vehicles, when rapgard? Is removed the paint may have a stained appearance. These stains appear to be under the c
  • T-SB-0033-14 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Some vehicles in particular geographic areas may exhibit a condition where the hvac evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (arinix tip) is now available to help minimize future o
  • T-SB-0010-12 Rev - UNKNOWN OR OTHER: This bulletin is no longer applicable and is now obsolete.
  • T-TT-0435-17 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: this bulletin is regarding best practices when handling navigation systems that use hard disc drive or micro sd card memory.
  • T-TT-0365-15 Rev - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Tt: a vehicle may arrive to the dealer with a mil ?On? Condition and P0A80 or P1AC000 stored in the memory. Some cases have been identified with internal modification done to the hv battery. Modified or altered parts are not covered under
  • T-SB-0187-12_Rev - TIRES: Tsb: revision notice february 12, 2018 rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous print
  • ZHB_Toyota POL17 - EXTERIOR LIGHTING: Warranty policy bulletin: toyota has received reports of customer concerns in which their vehicle?S halogen low beam headlamp bulbs lifetime is shorter than expected.
  • T-SB-0009-18 - EQUIPMENT: Tsb: the purpose of this service bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the ve
  • T-SB-0304-17_Rev - EQUIPMENT: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin nos. Pg021-88, pg015-89, pg0015-90, pg002-91, pg002-93, pg005-97, pg007-01, pg007-07, and t-sb-0144-08. Service bulletin nos. Pg021-88, pg015-89
  • ZE3_Toyota POL14 - HYBRID PROPULSION SYSTEM: Warranty policy bulletin: toyota has received some reports indicating the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by the hybrid system diagnostic trouble
  • T-SB-0204-12_Rev - EXTERIOR LIGHTING:HEADLIGHTS: Tsb: revision notice february 21, 2018 rev2: ? Applicability has been updated to include 2012 model year prius vehicles. ? The required tools & equipment section has been updated. October 17, 2017 rev1: ? The repair procedure section h
  • T-SB-0187-12_Rev - TIRES: Tsb: revision notice february 12, 2018 rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous print
  • ZHB_Toyota POL17 - EXTERIOR LIGHTING:HEADLIGHTS: Warranty policy bulletin: toyota has received reports of customer concerns in which their vehicle?S halogen low beam headlamp bulbs lifetime is shorter than expected.
  • T-SB-0009-18 - EQUIPMENT: Tsb: the purpose of this service bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the ve
  • ZHB_Updated_Deal - EXTERIOR LIGHTING:HEADLIGHTS: Dealer daily message: **updated dealer letter available on tis** customer support program zhb certain 2010- 2011 model year prius coverage for halogen low beam headlamp bulbs. Customer support program zhb certain 2010- 2011 model year prius
  • ZHB_Toyota POL17 - EXTERIOR LIGHTING:HEADLIGHTS: Warranty policy bulletin: toyota has received reports of customer concerns in which their vehicle?S halogen low beam headlamp bulbs lifetime is shorter than expected.
  • ZHB_Updated_Deal - EXTERIOR LIGHTING:HEADLIGHTS: Dealer package: the attached dealer letter has been updated. Refer to the details below. January 25, 2018 the claim filing details have been updated to clarify remedy op codes and interim op codes for vehicles that are currently exhibiting
  • ZHB_Dealer Email - EXTERIOR LIGHTING:HEADLIGHTS: Region email: toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year prius vehicles. In these reports, customers have indicated that their vehicle?S halogen low beam headlamp bulb lifetime
  • ZHB_Region Email - EXTERIOR LIGHTING:HEADLIGHTS: Region email: toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year prius vehicles. In these reports, customers have indicated that their vehicle?S halogen low beam headlamp bulb lifetime
  • T-SB-0162-13_Rev - HYBRID PROPULSION SYSTEM: Tsb: revision notice january 05, 2018 rev1: ? Applicability has been updated to include 2012 ? 2017 camry hv and prius c, 2015 ? 2017 prius v, 2006 ? 2017 highlander hv, 2010 ? 2016 prius, and 2016 ? 2017 rav4 hv model year vehicles. ? Th
  • ZHB_Toyota POL17 - EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH: Warranty policy bulletin: toyota has received reports of customer concerns in which their vehicle?S halogen low beam headlamp bulbs lifetime is shorter than expected.
  • ZHB_Updated Deal - EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH: Dealer daily message: certain 2010- 2011 model year prius coverage for halogen low beam headlamp bulbs ? The coverage parameter details have been updated to clarify coverage for vehicles that have exhibited the condition in the past.
  • ZHB_Dealer Packa - EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH: Dealer package: november 1, 2017 the coverage parameter details have been updated to clarify coverage for vehicles that have exhibited the condition in the past. Toyota has received a number of reports regarding the halogen head lamps on ce
  • T-SB-0134-16_Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: revision notice october 30, 2017 rev1: * applicability has been updated to include 2018 model year vehicles. Supersession notice the information contained in this bulletin supersedes sb no. T-sb-0012-13. Flash reprogramming allows the
  • T-SB-0304-17 - STRUCTURE:BODY:DOOR : Tsb: vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) may be available from toyota, provided the request meets one of the criteria lis
  • T-SB-0204-12_Rev - EXTERIOR LIGHTING:HEADLIGHTS: Tsb: revision notice october 17, 2017 rev1: ? The repair procedure section has been updated. Some 2010 ? 2011 model year prius vehicles may exhibit a condition where a halogen low beam headlamp bulb lifetime is shorter than customer expecta
  • T-TT-0414-16 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: some customers may encounter bluetooth connectivity concerns such as: *difficulty to pair the phone. *intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. *various bluetooth audio functions a
  • ZF3_Warranty Pol - ENGINE (PWS): Warranty policy bulletin (pol16-04): toyota has received reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking exhaust gas recirculation (egr) valve in some vehicles. If this occurs, the vehicle may
  • T-SB-0116-15 Rev - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Tsb: revision notice august 11, 2016 rev1: applicability has been updated to include 2016 model year prius v vehicles. Any previous printed versions of this bulletin should be discarded. Some 2010 - 2015 model year prius (2zr-fxe equipp
  • T-SB-0083-13 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable repair manual for vehicle specific repair procedures and parts.
  • T-SB-0116-15 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Tsb: some 2010 - 2015 model year prius (2zr-fxe equipped) vehicles and 2012 - 2015 model year prius phv and prius v (2zr-fxe equipped) vehicles may exhibit a "runs rough" and/or mil "on" condition with dtc(s) p030# (misfire) during light ac
  • T-SB-0043-14 Rev - EQUIPMENT:ELECTRICAL: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
  • T-SB-0205-11-OBS - ENGINE AND ENGINE COOLING: Tsb: obsolete notice-may 26, 2015: this bulletin is now obsolete. Please see t-sb-0041-15.
  • T-TT-0337-15 - ELECTRICAL SYSTEM:SOFTWARE: Tt: when updating either the navigation or radio firmware, verify the vehicle applicability before beginning the update.
  • T-TT-0234-13 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabilit
  • T-SB-0101-11 Rev - ELECTRICAL SYSTEM: Tsb: when servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
  • T-SB-0142-13 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: some 2004 - 2015 model year toyota vehicles may exhibit odors naturally occurring from the hvac system and/or related environmental factors. Although there is no way to eliminate these odors, follow the general procedure in this bullet
  • T-TT-0268-13 Rev - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: some customers may encounter bluetooth connectivity concerns such as: * difficulty to pair the phone. * intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. * various bluetooth audio function
  • TT-0307-14 Rev2 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: some customers may encounter various bluetooth connectivity concerns after upgrading to ios 8.0 and later. Conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed
  • T-TT-307-14 Rev1 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: customers complain of various bluetooth connectivity concerns after upgrading to ios 8.0 and later. Conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed throug
  • T-SB-0041-15 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Tsb: some 2010 - 2013 model year prius and 2012 - 2013 model year prius v vehicles may exhibit a mil "on" condition with diagnostic trouble code(s) (dtcs) P0A0F (engine failed to start), caused by purge vsv/pcv line separation from the th
  • T-SB-0092-14 - HYBRID PROPULSION SYSTEM: Tsb: the purpose of this general information service bulletin is to inform the market that sub-component diagnosis and replacement is now available for the hybrid inverter with converter assembly equipped on 2010 - 2015 model year prius and
  • T-TT-0268-13 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tt: some customers may encounter bluetooth connectivity concerns such as: * difficulty to pair the phone. * intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. * various bluetooth audio function
  • TT-0307-14 Rev2 - ELECTRICAL SYSTEM:SOFTWARE: Tt: some customers may encounter various bluetooth connectivity concerns after upgrading to ios 8.0 and later. Conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed
  • T-TT-0337-15 - ELECTRICAL SYSTEM:SOFTWARE: Tt: when updating either the navigation or radio firmware, verify the vehicle applicability before beginning the update.
  • T-TT-0234-13 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabilit
  • T-SB-0101-11 Rev - EQUIPMENT:ELECTRICAL: Tsb: when servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
  • T-SB-0142-13 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: some 2004 - 2015 model year toyota vehicles may exhibit odors naturally occurring from the hvac system and/or related environmental factors. Although there is no way to eliminate these odors, follow the general procedure in this bullet
  • T-SB-0083-13 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable repair manual for vehicle specific repair procedures and parts.
  • T-SB-0041-15 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Tsb: some 2010 - 2013 model year prius and 2012 - 2013 model year prius v vehicles may exhibit a mil "on" condition with diagnostic trouble code(s) (dtcs) P0A0F (engine failed to start), caused by purge vsv/pcv line separation from the th
  • T-SB-0043-14 Rev - EQUIPMENT:ELECTRICAL: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
  • T-SB-0205-11-OBS - ENGINE (PWS): Tsb: obsolete notice-may 26, 2015: this bulletin is now obsolete. Please see t-sb-0041-15.
  • ZE3_WEP_Dealer D - ELECTRICAL SYSTEM: Electronic communication: in our continuing efforts to ensure the best in customer satisfaction, toyota is announcing a warranty enhancement program to extend the warranty coverage for repairs related to failure of the intelligent power mod
  • ZE3_WEP_Dealer L - HYBRID POWERTRAIN: INVERTER: Dealer letter: in our continuing efforts to ensure the best in customer satisfaction, toyota is announcing a warranty enhancement program to extend the warranty coverage for repairs related failure of the intelligent power module (ipm). The
  • ZE3_WEP_Publishe - HYBRID POWERTRAIN: INVERTER: Region letter: in our continuing efforts to ensure the best in customer satisfaction, toyota is announcing a warranty enhancement program to extend the warranty coverage for repairs related to failure of the intelligent power module (ipm).
  • T-TT-0234-13 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tech tip: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems.
  • T-SB-0092-14 - HYBRID POWERTRAIN: INVERTER: Tsb: the purpose of this general information service bulletin is to inform the market that sub-component diagnosis and replacement is now available for the hybrid inverter with converter assembly equipped on 2010 - 2014 model year prius veh
  • T-TT-0310-14 - ENGINE AND ENGINE COOLING: Tech tip: some customers may experience a knocking sound and/or runs rough on engine start following a cold soak. This may or may not occur with dtc(s) P0300, P0301, P0302, P0303 and / or P0304.
  • T-TT-0307-14 - ELECTRICAL SYSTEM:SOFTWARE: Tech tip: customer complains of carious bluetooth connectivity concerns after upgrading to ios 8.0 and later. Conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed
  • T-SB-0006-11 Rev - POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES: Tsb: world standard (ws) automatic transmission fluid (atf) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Here are some important tips when working with atf-ws in toyota vehicles r
  • T-SB-0092-14 Rev - HYBRID POWERTRAIN: INVERTER: Tsb: the purpose of this general information service bulletin is to inform the market that sub-component diagnosis and replacement is now available for the hybrid inverter with converter assembly equipped on 2010 - 2015 model year prius and
  • T-SB-0150-14 - EQUIPMENT:ELECTRICAL: Tsb: the purpose of this general information service bulletin is to announce sub-component diagnosis and replacement is now available for the hybrid transaxle assembly equipped on 2007 - 2011 model year camry hv, 2006 - 2015 model year high
  • ZF3_WARRANTY POL - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Warranty policy bulletin (pol16-04): in these vehicles, toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking exhaust gas recirculation (egr) valve. If this occurs, the vehi
  • ZF3_DEALER LETTE - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Dealer letter: in these vehicles, toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking exhaust gas recirculation (egr) valve. If this occurs, the vehicle may illuminate the
  • ZF3_DEALER LETTE - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Dealer email: in these vehicles, toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking exhaust gas recirculation (egr) valve. If this occurs, the vehicle may illuminate the
  • ZF3_REGION LETTE - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Region letter: in these vehicles, toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking exhaust gas recirculation (egr) valve. If this occurs, the vehicle may illuminate the
  • ZF3_REGION LETTE - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Region email: in these vehicles, toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking exhaust gas recirculation (egr) valve. If this occurs, the vehicle may illuminate the
  • T-TT-0268-13 REV - EQUIPMENT: "tt: some customers may encounter bluetooth connectivity concerns such as: difficulty pairing the phone. Intermittent bluetooth failure to connect when first turning on the vehicle. Various bluetooth audio functions are no lo
  • T-SB-0027-16 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Tsb: some prius, prius v, and prius phv vehciles may eexhibvit a rough idle or tapping noise from the hv transaxle at cold start. The check engine light may also illuminate with (dtc) P0401 (exhaust gas recirculation flow insufficient detec
  • ZF5_T-SB-0036-16 - HYBRID POWERTRAIN: INVERTER: Tsb: some 2010 2014 prius and 2012 2014 prius v model vehicles may exhibit a mil on condition with dtcs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. To help identify the specifi
  • ZE3_WARRANTY POL - HYBRID POWERTRAIN: INVERTER: Warranty policy bulletin (pol14-05): toyota has received some reports indicating the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by the hybrid system diagno
  • ZE3_DEALER LETTE - HYBRID POWERTRAIN: INVERTER: Dealer letter: in these vehicles, toyota has received some reports where the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble
  • T-SB-0044-16 - EQUIPMENT: Tsb: on some vehicles, when rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the rapgard
  • T-TT-0365-15 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Tt: a vehicle may arrive to the dealer with a mil on condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the hv battery. Modified or altered parts are not covered under warranty.
  • T-TT-0362-15 - ENGINE (PWS): Tt: the vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the engine ecm has been interrupted.
  • T-TT-0360-15 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: customers may experience connectivity issues when the following conditions are met: the customer's iphone is operating on ios9 firmware. The customer's iphone is connected to the vehicle via bluetooth. The customer may complain of the f
  • T-TT-0381-16 - EQUIPMENT: Tech tip: some customers may experience difficulty programming homelink.
  • T-SB-0012-13 REV - ENGINE (PWS): "tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bul
  • T-SB-0116-15 - ENGINE (PWS): Tsb: some 2010 2015 model year prius (2zr-fxe equipped) vehicles and 2012 2015 model year prius phv and prius v (2zr-fxe equipped) vehicles may exhibit a runs rough and/or mil on condition with dtc(s) p030# (misfire) during light ac
  • T-SB-0119-15 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Tsb: this bulletin includes basic procedures for performing a rescue charge on ni-mh high voltage (hv) batteries. This bulletin should be used in conjunction with the repair manual while performing rescue charge. The grx-5100 should be used
  • T-SB-0036-16 - HYBRID POWERTRAIN: INVERTER: Tsb: some 2010 2014 prius and 2012 2014 prius v model vehicles may exhibit a mil on condition with dtcs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. To help identify the specif
  • T-TT-0395-16 - EQUIPMENT: Tt: hv batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the drc.
  • T-SB-0198-11 REV - HYBRID PROPULSION SYSTEM: Tsb: for vehicles that are used under certain severe operating conditions, the hv battery cooling fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the hv battery cooling system. Hv ba
  • T-SB-0198-11 REV - HYBRID PROPULSION SYSTEM: Tsb: for vehicles that are used under certain severe operating conditions, the hv battery cooling fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the hv battery cooling system. Hv ba
  • T-SB-0116-15 REV - HYBRID PROPULSION SYSTEM: Tsb: revision notice august 11, 2016 rev1: applicability has been updated to include 2016 model year prius v vehicles. Any previous printed versions of this bulletin should be discarded. Some 2010 2015 model year prius (2zr-fxe equipp
  • T-SB-0092-14 - EQUIPMENT: Summary to be provided on a future date.
  • T-TT-1176-11 - EQUIPMENT: Summary to be provided on a future date.
  • T-TT-0268-13 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Summary to be provided on a future date.
  • T-TT-0262-13 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Summary to be provided on a future date.
  • T-TT-0250-13 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Summary to be provided on a future date.
  • T-TT-0246-13 - EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT: Summary to be provided on a future date.
  • T-TT-0234-13 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • T-TT-0223-13 - STEERING: Summary to be provided on a future date.
  • T-TT-0124-11 - TIRES: Summary to be provided on a future date.
  • T-TT-0051-10 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Summary to be provided on a future date.
  • T-TT-0005-10 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Summary to be provided on a future date.
  • T-TT-0005-10 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Summary to be provided on a future date.
  • T-TT-0005-10 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Summary to be provided on a future date.
  • T-SB-0248-12 - BRAKES (PWS): Summary to be provided on a future date.
  • T-SB-0187-12 - TIRES: Summary to be provided on a future date.
  • T-SB-0083-13 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Summary to be provided on a future date.
  • T-SB-0075-13 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Summary to be provided on a future date.
  • T-SB-0092-14 - EQUIPMENT: Summary to be provided on a future date.
  • T-TT-0310-14 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Summary to be provided on a future date.
  • T-TT-1176-11 - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • T-SB-0103-12 R1 - ENGINE (PWS): Summary to be provided on a future date.
  • TSB-0041-15 - ENGINE (PWS): Toyota: diagnostic trouble code (dtc) poaof engine fails to start, with malfunction indicator lamp (mil) on due to purge vsv/pcv line separation of throttle body housing. Model 2010-13 prius, prius v. *pe
  • TC14-033 - EQUIPMENT: Toyota: prius hybrid 2010-2014 warranty has been extended for intelligent power module(ipm) for the following vehicles. See document search button for owners letter. *lj
  • TSB-0204-12 - EXTERIOR LIGHTING:HEADLIGHTS: Toyota: to address the issue of halogen low beam headlamp bulb shortage of life, the wiring harness was modified and is available. Models 2010-2011 prius. *pe
  • TSB-0087-12 - VEHICLE SPEED CONTROL:ACCELERATOR PEDAL: Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe
  • TSB-0205-11REV-1 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Toyota: to address the condition of diagnostic trouble codes (dtcs) that some vehicles are exhibiting (P0A0F, P3190, and P3191), engine control module/ecm (sae term: powertrain control module/pcm) logic was revised. *pe updated
  • TSB-0037-12 - EQUIPMENT ADAPTIVE/MOBILITY: Toyota: vehicle's smart key is inoperative, if another vehicle's remote key is in or near by, when attempting to start vehicle. *pe
  • TSB-0198-11 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Toyota: bulletin providing information on the maintenance and cleaning of excessive dust, lint, and/or other debris that could buildup on hv battery cooling fan that reduces efficiency of the system. *pe model 2010-2013 prius. Up
  • TSB-0122-11 - SEATS: Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe
  • TSB-0363-10 - SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE: Toyota: when stopped there may be an abnormal noise when the brake pedal is released. This is a software problem. 2010-2011 prius. *rm
  • TSB-0086-10 REV1 - EQUIPMENT ADAPTIVE/MOBILITY: Toyota: floor mat installation during pds. Vehicles equipped with driver's side floor mat retaining clips to secure the floor mat in correct position. *pe
Known Recall Investigations
  • Brake actuator valve wear investigation as of 20231122

    The office of defects investigation (odi) has received a petition dated september 19, 2023 from the owner of a 2012 toyota prius v requesting that odi reevaluate its decision to deny dp19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioners direct experience and assessment that odi closed dp19-004 because its prompting petition was withdrawn by that petitioner. Odi will review the work conducted during dp19-004 and a review of any additional related complaints and crashes via a new defect petition the petition and related materials can be reviewed at nhtsa.Gov under the following odi number:11553736.

  • Pedestrian alert sounds investigation as of 20230127

    Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072.Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.The petitioner asserts that hybrid and electric vehicles to which the standard does not apply should be found to contain a safety defect. In support of the petition, the petitioner includes findings contained in a bill introduced in the house of representatives in 2009, the pedestrian safety enhancement act of 2009, h.R. 734, 111th cong. (2009). A related bill, the pedestrian safety enhancement act of 2010, became law in january 2011 (pub. L. 111-373). The petitioner requests that nhtsa require all electric and hybrid vehicles comply with fmvss 141, regardless of production date.The defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition.The associated product list is not exhaustive and may contain vehicles that are equipped with pedestrian alert sounds.

  • Brake actuator valve wear investigation as of 20190930

    On september 19, 2019, the office of defects investigation (odi) received a defect petition from mr. Roger hogan requesting that the agency investigate and recall certain toyota prius, prius phv, camry hybrid and avalon hybrid vehicles for a brake actuator valve wear condition covered under toyota customer support programs zjb and zkk (subject csp’s). In support of his request, the petitioner identified 117 nhtsa complaints allegedly related to the subject csp condition, including 60 reporting crashes. On september 30, 2019, odi opened defect petition dp19-004 to evaluate the petitioner’s request for an investigation. In august 2020, the petitioner notified the agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.Nhtsa is authorized to issue an order requiring notification and remedy of a defect if the agency’s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 u.S.C. §§ 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by nhtsa that a safety-related defect does not exist. The agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • C0140 [1] C0140
  • C0141 [1] C0141
  • U1400 [1] U1400
  • P0A1A [8] Generator Control Module
  • P0A94 [8] DC/DC Converter Performance
  • P3004 [8] P3004
  • P324E [8] P324E
  • P0A78 [1] Drive Motor "A" Inverter Performance
  • P0A7A [1] Generator Inverter Performance
  • P0401 [4] Exhaust Gas Recirculation Flow Insufficient Detected
  • P0A80 [4] Replace Hybrid Battery Pack
  • P0A0F [4] Engine Failed to Start
  • P3190 [2] P3190
  • P3191 [2] P3191
  • P2111 [1] Throttle Actuator Control System - Stuck Open
  • P1AC0 [1] P1AC0
  • P0300 [1] Random/Multiple Cylinder Misfire Detected
  • P0301 [1] Cylinder 1 Misfire Detected
  • P0302 [1] Cylinder 2 Misfire Detected
  • P0303 [1] Cylinder 3 Misfire Detected
  • P0304 [1] Cylinder 4 Misfire Detected
  • C1391 [8] C1391
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210416

Brake/trac/abs lights on and will not turn off when parked or in motion. The lights came on the next day after parking overnight. Hybrid battery not recharging from braking. Car makes a whirring sound every 2-3 seconds, seems to be coming from the braking system. Feels unsafe to drive since braking distance feels longer. Car has about 197,000 miles.

NoNoN NoneNone20210415

Brake/trac/abs lights on and will not turn off when parked or in motion. The lights came on the next day after parking overnight. Hybrid battery not recharging from braking. Car makes a whirring sound every 2-3 seconds, seems to be coming from the braking system. Feels unsafe to drive since braking distance feels longer. Car has about 197,000 miles.

NoNoN NoneNone20210413

There were three driving instances where, when applying the brakes, my brake foot went completely to the floor. Twice i was on the city street and once in a parking space. My speed at the time was slow but the brake peddle going to the floor did not stop it. No turn was involved it did stop eventually but the car was carried much further than expected with no braking control. The only collision was when the front end hit a log in my home parking area. The car was towed to the dealer's service dept., but after 4 hours, i was told, "could not duplicate concern customer will have to return when fault is current". They drove it and used their computer but nothing faulty was evident. I was sent off in the car. With an intermittent failure, it wasn't likely. So, now i have a car i don''t dare to drive and won't sell because it's a hazard!

NoNoN NoneNone20210404

Break actuator is failing in my 2011 toyota prius. The car now has a unpredictable abs breaking system. Sometimes the breaks work and sometimes they quickly fail and a error light comes on. The light than goes out as if nothing happened and all is fine. This is a very dangerous problem that will lead to many accidents because the vehicle tells you its good to go, mean while the abs system is failing to stop the vehicle intermittently. I am scared because i dont know if the car will do this on a turn then lose control injuring myself and others.

NoNoN NoneNone20210403

Break actuator is failing in my 2011 toyota prius. The car now has a unpredictable abs breaking system. Sometimes the breaks work and sometimes they quickly fail and a error light comes on. The light than goes out as if nothing happened and all is fine. This is a very dangerous problem that will lead to many accidents because the vehicle tells you its good to go, mean while the abs system is failing to stop the vehicle intermittently. I am scared because i dont know if the car will do this on a turn then lose control injuring myself and others.

NoNoN NoneNone20210401

The brake booster is cycling and lights go in and off. I've read that this means it's a failed breaker booster or pressure valve in the breaking system. It's very common to fail, lots of people have reported it

NoNoN NoneNone20210331

The brake booster is cycling and lights go in and off. I've read that this means it's a failed breaker booster or pressure valve in the breaking system. It's very common to fail, lots of people have reported it

NoNoN NoneNone20210311

A check hybrid system alert came on and included lit break, check engine, steering, abs, skid and yellow triangle with an ! Mark inside. The car stopped and i could not move it. Good thing i was on a side street with light traffic. This happened again after the inverter was replace; and it happened again after the 12 v battery was replaced.

NoNoN NoneNone20210310

A check hybrid system alert came on and included lit break, check engine, steering, abs, skid and yellow triangle with an ! Mark inside. The car stopped and i could not move it. Good thing i was on a side street with light traffic. This happened again after the inverter was replace; and it happened again after the 12 v battery was replaced.

NoNoN NoneNone20210303

2011 toyota prius. Consumer writes in regards to airbag safety recall. *ld the consumer stated the vehicle needed to remain at the dealers for the full day in order to have the recall repair completed. The consumer was unable to do leave the car. The consumer also stated the dealer wanted to charge a diagnostic fee. *js

NoNoN NoneNone20210302

2011 toyota prius. Consumer writes in regards to airbag safety recall. *ld the consumer stated the vehicle needed to remain at the dealers for the full day in order to have the recall repair completed. The consumer was unable to do leave the car. The consumer also stated the dealer wanted to charge a diagnostic fee. *js

NoNoN NoneNone20210118

Brakes completely failed. Loud beeping sound happened, couldn't stop car even in a parking lot. Had to use transmission to slow to a stop. Was in a grocery store parking lot.

NoNoN NoneNone20210117

Brakes completely failed. Loud beeping sound happened, couldn't stop car even in a parking lot. Had to use transmission to slow to a stop. Was in a grocery store parking lot.

NoNoN NoneNone20210104

My brakes make a weird noise and i have to press hard to brake . I’ve taken it to a couple of mechanics and the brakes are fine, but it might be the brake actuator.

NoNoN NoneNone20201121

Brake light, abs,slip indicator,brake system warnig light system all came on while driving at high velocity [75m/h] in the rain and lost 75% of the braking power plus the car started to slide. Needless to say this was a catastrophic failure of the entire brake system on a car that has a customer support program notification from toyota[zjb] that was sent to me with a warning of such occurrence. This is down right irresponsible to a major car manufacturer to allow these vehicles on the road without testing the entire system on each of these affected vehicles and with for a catastrophic failure to occur and cause public harm or even death. I had just taken the vehicle for service a few weeks prior where i explained the service advisor of an issue with brake pulsation. However, the entire brake system was not throughly checked and was just told that its the front rotors that are uneven, thank god i did not fully loose control of the vehicle and cause a catastrophic accident as it would have resulted in bodily harm to my family. I expect this federal government agency to use it's authority to prevent such occurrence to the tax paying citizens of this nation.

NoNoN NoneNone20201120

Brake light, abs,slip indicator,brake system warnig light system all came on while driving at high velocity [75m/h] in the rain and lost 75% of the braking power plus the car started to slide. Needless to say this was a catastrophic failure of the entire brake system on a car that has a customer support program notification from toyota[zjb] that was sent to me with a warning of such occurrence. This is down right irresponsible to a major car manufacturer to allow these vehicles on the road without testing the entire system on each of these affected vehicles and with for a catastrophic failure to occur and cause public harm or even death. I had just taken the vehicle for service a few weeks prior where i explained the service advisor of an issue with brake pulsation. However, the entire brake system was not throughly checked and was just told that its the front rotors that are uneven, thank god i did not fully loose control of the vehicle and cause a catastrophic accident as it would have resulted in bodily harm to my family. I expect this federal government agency to use it's authority to prevent such occurrence to the tax paying citizens of this nation.

NoNoN NoneNone20200819

2011 toyota prius. Consumer writes in regards to defective brakes and electrical issues. *ld the consumer stated the master warning light, air bag light, slip indicator light, and brake sysytem light all illuminated. *js

NoNoN NoneNone20200818

2011 toyota prius. Consumer writes in regards to defective brakes and electrical issues. *ld the consumer stated the master warning light, air bag light, slip indicator light, and brake sysytem light all illuminated. *js

NoNoN NoneNone20200805

2011 toyota prius is displaying warning lights for brake, traction control, and abs. The automobile can no longer brake at the same effectiveness as prior. Car skids and slips when braking. Brake booster sounds intermittently every 10 seconds while operating. Called toyota regarding recall, recall is only available for cars with less than 150,000 miles despite the dangers this poses to drivers. My automobile has 165,000 miles. Toyota requiring drivers to pay out of pocket for known recall issue. Vehicle was stationary, parked, and weather conditions were dry and sunny when warning lights appeared.

NoNoN NoneNone20200804

2011 toyota prius is displaying warning lights for brake, traction control, and abs. The automobile can no longer brake at the same effectiveness as prior. Car skids and slips when braking. Brake booster sounds intermittently every 10 seconds while operating. Called toyota regarding recall, recall is only available for cars with less than 150,000 miles despite the dangers this poses to drivers. My automobile has 165,000 miles. Toyota requiring drivers to pay out of pocket for known recall issue. Vehicle was stationary, parked, and weather conditions were dry and sunny when warning lights appeared.

NoNoN NoneNone20200718

My car had the hybrid system software update recall done and it still stall while driving , even at highway speed

NoNoN NoneNone20200717

My car had the hybrid system software update recall done and it still stall while driving , even at highway speed

NoNoN NoneNone20200615

The contact owns a 2011 toyota prius. The contact stated while driving 40-45 mph, the brake pedal temporarily disengaged on its own when the vehicle hit a bump in the roadway. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. The contact stated that the failure recurred while driving at various speeds. The manufacturer was not made aware of the failure. The approximate failure mileage was 110,000.

NoNoY NoneNone20200527

Tl* the contact owns a 2011 toyota prius. The contact stated that while driving at 55 mph, the vehicle stalled with several unknown warning lights illuminated. The vehicle was towed to the residence. The contact stated that the vehicle was included in nhtsa campaign numbers: 18v684000 (hybrid propulsion system) and 14v053000 (hybrid propulsion system). The vehicle was repaired under the recall campaigns however, the failure recurred. The vehicle was not taken to be diagnosed nor repaired. The manufacturer had not been notified of the failure. The failure mileage was 159,000.*dt*jb

NoNoY NoneNone20200526

Tl* the contact owns a 2011 toyota prius. The contact stated that while driving at 55 mph, the vehicle stalled with several unknown warning lights illuminated. The vehicle was towed to the residence. The contact stated that the vehicle was included in nhtsa campaign numbers: 18v684000 (hybrid propulsion system) and 14v053000 (hybrid propulsion system). The vehicle was repaired under the recall campaigns however, the failure recurred. The vehicle was not taken to be diagnosed nor repaired. The manufacturer had not been notified of the failure. The failure mileage was 159,000.*dt*jb

NoNoN NoneNone20200519

Had the traction, abs, and brake lights all pop on. Braking feels a little different now. C1391 code was given by mechanic. He is talking about brake parts that will cost parts and labor around $2500. I can't afford this and i need a car to drive, so hoping no wrecks. We are a toyota family with 4 now in the family. Called to complain to toyota headquarters and they said out of warranty, but they did recall the 2010 models, even though the same problem is with the 2010-2015 and some other toyotas. They basically blew me off. *tr

NoNoN NoneNone20200518

Had the traction, abs, and brake lights all pop on. Braking feels a little different now. C1391 code was given by mechanic. He is talking about brake parts that will cost parts and labor around $2500. I can't afford this and i need a car to drive, so hoping no wrecks. We are a toyota family with 4 now in the family. Called to complain to toyota headquarters and they said out of warranty, but they did recall the 2010 models, even though the same problem is with the 2010-2015 and some other toyotas. They basically blew me off. *tr

NoNoY NoneNone20200508

While driving down city street at approx. 25 mph, the vehicle suddenly lost all power and had to be emergency steered without power steering to the side of the road, narrowly avoiding a crash. The dashboard showed "check hybrid system"; vehicle was inoperable and had to be towed. *tr

NoNoY NoneNone20200507

While driving down city street at approx. 25 mph, the vehicle suddenly lost all power and had to be emergency steered without power steering to the side of the road, narrowly avoiding a crash. The dashboard showed "check hybrid system"; vehicle was inoperable and had to be towed. *tr

NoNoN NoneNone20200501

Around 100,000 miles the brake system has been sluggish and it appears the abs system is failing. Currently the car has 118,617 miles and constantly exhibits sluggish and spongy braking. Hitting a pot hole or any type of bump while pressing the brakes can cause the abs to light up temporarily and the brakes feel as if they release for 1 second and re-engage. When pressing the brakes there is a popping/air-like sound in the brake system constantly. Bleeding the brakes did not solve this issue. Through research i have discovered this is a complaint of many prius owners about their brake actuator. It is a $1700+ part that, if fails, will cause the entire brake system to fail.

NoNoN NoneNone20200427

I took my car in for a few recalls a few months ago for the flashing repair and now my inverter/converter needs to be replaced. I felt like if i took it in for the repairs like my car would suddenly get worse due to the so called repairs to manage the defects but my car still ended up stalling and needing more repairs. I feel this is not right and even saw there was a current lawsuit due to the overheating complication.

NoNoN NoneNone20200426

I took my car in for a few recalls a few months ago for the flashing repair and now my inverter/converter needs to be replaced. I felt like if i took it in for the repairs like my car would suddenly get worse due to the so called repairs to manage the defects but my car still ended up stalling and needing more repairs. I feel this is not right and even saw there was a current lawsuit due to the overheating complication.

NoNoN NoneNone20200311

Both of my prius low beams went out at the same time, i thought it was unusual as both headlights should not go out simultaneously. It was late at night and i was returning from church. I either had to drive without the low beams which is very dangerous or drive high beams which blinds oncoming traffic. I looked online and read several people had both low beams go out simultaneously. This is obviously a problem and should not be happening as it clearly presents a safety risk at night and puts others at risk because i had to use the high beams. This is an ongoing issue with toyota and they should be held liable for putting the motoring public at risk. Dealer inspected vehicle and claimed both low beams burned out simultaneously. I was advised of a service bulletin that expired on october 2019 that addressed this issue but they said it didn't apply and that it had expired. I was charged $250 for two headlights. When it comes to public safety their should be no expiration and they should fix the problem.

NoNoN NoneNone20200310

Both of my prius low beams went out at the same time, i thought it was unusual as both headlights should not go out simultaneously. It was late at night and i was returning from church. I either had to drive without the low beams which is very dangerous or drive high beams which blinds oncoming traffic. I looked online and read several people had both low beams go out simultaneously. This is obviously a problem and should not be happening as it clearly presents a safety risk at night and puts others at risk because i had to use the high beams. This is an ongoing issue with toyota and they should be held liable for putting the motoring public at risk. Dealer inspected vehicle and claimed both low beams burned out simultaneously. I was advised of a service bulletin that expired on october 2019 that addressed this issue but they said it didn't apply and that it had expired. I was charged $250 for two headlights. When it comes to public safety their should be no expiration and they should fix the problem.

NoNoN NoneNone20200303

Tl* the contact owns a 2011 toyota prius. The contact stated that while driving at an undisclosed speed, several warning lights displayed on the instrument panel. The contact stated that the brake pedal was depressed and went to the floorboard which extended the braking distance. The vehicle was included in nhtsa campaign number: 18v684000 (hybrid propulsion system). The vehicle was taken to marietta toyota located at (750 cobb pkwy s, marietta, ga 30060 (470) 938-8430). The dealer declined to offer the repair because the vehicle had a salvage title. The manufacturer was contacted and offered a software update of the hybrid system but declined to offer any additional repairs. The failure mileage was 101,000.

NoNoN NoneNone20200302

Tl* the contact owns a 2011 toyota prius. The contact stated that while driving at an undisclosed speed, several warning lights displayed on the instrument panel. The contact stated that the brake pedal was depressed and went to the floorboard which extended the braking distance. The vehicle was included in nhtsa campaign number: 18v684000 (hybrid propulsion system). The vehicle was taken to marietta toyota located at (750 cobb pkwy s, marietta, ga 30060 (470) 938-8430). The dealer declined to offer the repair because the vehicle had a salvage title. The manufacturer was contacted and offered a software update of the hybrid system but declined to offer any additional repairs. The failure mileage was 101,000.

NoNoN NoneNone20200302

My headlights keep burning out. Toyota is aware of this common problem and it requires a new electrical harness. They issued an extended warranty to fix this, however not everyone got the notice (like me). It expired in nov. 2019. I was quoted $700 to fix this, when it is a known defect in the car manufacturing. I would like this be a recall item, so everyone can get it fixed. When i took my car in to get it fixed they were fully aware of my problem with this make, model, and year. It is unsafe to have the headlight all the sudden burn out, usually when i first turn them on, please help. It happens about every 3 months or less. Thank you.

NoNoN NoneNone20200301

My headlights keep burning out. Toyota is aware of this common problem and it requires a new electrical harness. They issued an extended warranty to fix this, however not everyone got the notice (like me). It expired in nov. 2019. I was quoted $700 to fix this, when it is a known defect in the car manufacturing. I would like this be a recall item, so everyone can get it fixed. When i took my car in to get it fixed they were fully aware of my problem with this make, model, and year. It is unsafe to have the headlight all the sudden burn out, usually when i first turn them on, please help. It happens about every 3 months or less. Thank you.

CrashNoN NoneNone20200217

A few weeks ago my brake and abs lights came on and my brake pedal changed and became spongy. Since i was still able to brake, i kept driving the car and became used to the spongy pedal. Then the other day i was returning home from work when the car in front of me suddenly hit his brakes. I had to quickly hit mine as well and the brakes locked up sending the car sharply to the right and i crashed into the guard rail causing $1500 worth of damage. I picked up the car today after having the damage repaired but i still have the same problem.

CrashNoN NoneNone20200216

A few weeks ago my brake and abs lights came on and my brake pedal changed and became spongy. Since i was still able to brake, i kept driving the car and became used to the spongy pedal. Then the other day i was returning home from work when the car in front of me suddenly hit his brakes. I had to quickly hit mine as well and the brakes locked up sending the car sharply to the right and i crashed into the guard rail causing $1500 worth of damage. I picked up the car today after having the damage repaired but i still have the same problem.

NoNoN NoneNone20200202

Traction control, abs and brake lights came on today and brake pressure dropped severely while driving on the highway. Not safe to drive.

NoNoN NoneNone20200201

Traction control, abs and brake lights came on today and brake pressure dropped severely while driving on the highway. Not safe to drive.

NoNoN NoneNone20200201

Tl* the contact owns a 2011 toyota prius. While driving a squilling came from the brakes. The braking distance was extended. The contact was concern the vehicle unsafe to drive. The contact stated that while operating the vehicle a squilling noise was present coming from the front of the vehicle and when pressing the brake pedal the braking distance was extended. The vehicle was taken to the local service center server co toyota(2841 pukoloa, hi) who diagnosed that the brake actuator was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 144,000.

NoNoN NoneNone20200131

Tl* the contact owns a 2011 toyota prius. While driving a squilling came from the brakes. The braking distance was extended. The contact was concern the vehicle unsafe to drive. The contact stated that while operating the vehicle a squilling noise was present coming from the front of the vehicle and when pressing the brake pedal the braking distance was extended. The vehicle was taken to the local service center server co toyota(2841 pukoloa, hi) who diagnosed that the brake actuator was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 144,000.

NoNoN NoneNone20200131

When i was about to exit while driving on freeway, myabs, brake, tcs light is suddenly on, the brake need power to push and regenerate charger not working when brake pedal push, and make mpg drop.

NoNoN NoneNone20200130

When i was about to exit while driving on freeway, myabs, brake, tcs light is suddenly on, the brake need power to push and regenerate charger not working when brake pedal push, and make mpg drop.

NoNoN NoneNone20200116

Headlight bulbs fail frequently, several times per year. I called toyota in january 2020. I was informed they had a brief warranty extension to cover the issue, but that has ended. They've refused to offer any assistance. They claim they notified me of the issue, but they clearly did not; the address they claimed to have sent it to was not my address. This is a safety issue, because the bulbs fail so frequently and are not owner-replaceable. I hope you can help. Thank you.

NoNoN NoneNone20200115

Headlight bulbs fail frequently, several times per year. I called toyota in january 2020. I was informed they had a brief warranty extension to cover the issue, but that has ended. They've refused to offer any assistance. They claim they notified me of the issue, but they clearly did not; the address they claimed to have sent it to was not my address. This is a safety issue, because the bulbs fail so frequently and are not owner-replaceable. I hope you can help. Thank you.

NoNoN NoneNone20200111

The abs traction, control and brake light come on for 2 to 3 hours. Then the light will go off throughout the day and then the lights will pop back on and i just went to stop my car went sideways scariest moment ever . The other vehicle on the 2 lane road i was on swerved off the road to avoid hitting me because the vehicle went sideways . At this time all 3 lights were lit up . I drive about 10 hours a day . Please investigate. (nearly died as well as the guy in the other vehicle)

NoNoN NoneNone20200110

The abs traction, control and brake light come on for 2 to 3 hours. Then the light will go off throughout the day and then the lights will pop back on and i just went to stop my car went sideways scariest moment ever . The other vehicle on the 2 lane road i was on swerved off the road to avoid hitting me because the vehicle went sideways . At this time all 3 lights were lit up . I drive about 10 hours a day . Please investigate. (nearly died as well as the guy in the other vehicle)

NoNoN NoneNone20200110

Loud rattle, shaking in motor area. Was found to be a head gasket leak. Using a lot of antifreeze and white smoke out the tail pipe. While idle or in motion and while gas engine is running. Started intermittently at first and very short, eg. For a second or two, then got louder, more often and lasted longer. This car has 128,000 miles. This same issue is happening on my 2010 prius with 250,000 miles. I researched this and it is a common place with gen 3 prius cars. I can no longer drive either one of my prius cars safely.

NoNoN NoneNone20200109

Loud rattle, shaking in motor area. Was found to be a head gasket leak. Using a lot of antifreeze and white smoke out the tail pipe. While idle or in motion and while gas engine is running. Started intermittently at first and very short, eg. For a second or two, then got louder, more often and lasted longer. This car has 128,000 miles. This same issue is happening on my 2010 prius with 250,000 miles. I researched this and it is a common place with gen 3 prius cars. I can no longer drive either one of my prius cars safely.

NoNoN NoneNone20200101

When driving over uneven surfaces like potholes and applying my breaks, i feel a delayed response until after i'm out of the pothole. In other words; i apply breaks, go over pot hole, breaks disengage even though the pedal is pressed, and reengaged once i'm on a smooth surface. This has been happening since i first bought my car five years ago, but i always thought it was me over thinking it.

NoNoN NoneNone20191231

When driving over uneven surfaces like potholes and applying my breaks, i feel a delayed response until after i'm out of the pothole. In other words; i apply breaks, go over pot hole, breaks disengage even though the pedal is pressed, and reengaged once i'm on a smooth surface. This has been happening since i first bought my car five years ago, but i always thought it was me over thinking it.

NoNoN NoneNone20191223

The brake system appears to break down; abs module and brake booster lose power. This causes braking to be harder and potential safety for the vehicle to lose all braking capability. This issue occurs when braking. There appears to be less air pressure in assist in the braking. Reading online this is a very common issue for the 2011 vehicle! The 2010 model had a recall due to manufacture defect. Https://www.Carcomplaints.Com/toyota/prius/2011/brakes/service_brakes.Shtml please address soon because this is a major safety issue!

NoNoN NoneNone20191214

I have been lucky to miss closed-call hitting the car in front of me after skidding. When i apply brakes going down the ramp, the car skids and the brake doesn't stop the car until i get pretty close to the car in front of me. I am more concerned because some parts of the road are uneven where i live that increases the chance of brake failure. It happens on surface roads when there is a bump too. The braking distance increase when the street is wet.

NoNoN NoneNone20191213

I have been lucky to miss closed-call hitting the car in front of me after skidding. When i apply brakes going down the ramp, the car skids and the brake doesn't stop the car until i get pretty close to the car in front of me. I am more concerned because some parts of the road are uneven where i live that increases the chance of brake failure. It happens on surface roads when there is a bump too. The braking distance increase when the street is wet.

NoNoN NoneNone20191203

Tl* the contact owns a 2011 toyota prius. The contact stated that the safety srs warning indicator illuminated. The vehicle was taken to glens falls toyota (169 broad st, glens falls, ny 12801, (518) 793-5611) where it was diagnosed that the spiral cable needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided case number: 1912090334. The failure mileage was approximately 104,000.

CrashNoN NoneNone20191202

Tl* the contact owns a 2011 toyota prius. The contact stated that while attempting to park in a parking space, the vehicle independently accelerated and crashed into a sign post. The contact stated that the brake pedal was depressed during the independent acceleration. There was no injuries sustained. A police report was not filed. The vehicle was repaired by the insurance company. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 80,000.

CrashNoN NoneNone20191201

Tl* the contact owns a 2011 toyota prius. The contact stated that while attempting to park in a parking space, the vehicle independently accelerated and crashed into a sign post. The contact stated that the brake pedal was depressed during the independent acceleration. There was no injuries sustained. A police report was not filed. The vehicle was repaired by the insurance company. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 80,000.

NoNoN NoneNone20191109

Brake, traction control, tire pressure, abs lights all come on while driving. Took to shop. Claims it's the brake booster/ actuator problem. Customer support program

CrashNoY 1 InjuredNone20191007

After applying brakes car continued to move forward through garage opening crashing into wall at end of garage before it stopped. Brake was not slowing/stopping vehicle

NoNoN NoneNone20190929

My car spontaneously started showing the abs system warning light, the "brake" light, and the electronic stability control indicator light without warning while parked. As soon as this happened and i put it in motion, the car began responding poorly to braking, with increased pressure and lack of responsiveness. Additionally, the car is receiving barely any battery charge from the brakes (a small amount compared to the normally full charge), and a whirring noise can be heard about every 3 seconds ( the same whirring noise that occurs when the car is starting up, which i think may be related to the battery). This issue happened while the car was at rest, and affects the car while in motion and at rest. The car feels unsafe to drive due to unpredictability with the brakes and their effectiveness. I believe this issue may be associated with the brake actuator.

NoNoN NoneNone20190914

Warning lights for traction control, brake, ave all appeared, and then braking dramatically changed. Almost like not having power brakes. Lights went off and normal brake finction returned. The warning indicator lights go on and off, at random. Code C1391 shows when scanned. This is same symptom as exhibited by 2010 model year priuses covered by recall. Mine is 2011, exact same issue but not covered by recall. Problem has occurred at low 5-25 mph and highway speeds (55-70 mph) this is very dangerous as if this happens at high speed (highway) and the problem occurs there is a sudden change in braking quality an accident may result. This happens when the vehicle is moving, at any speed.

NoNoN NoneNone20190912

I have an early year 2011 toyota prius, the break booster and master cylinder assembly work intermediately. Sometimes it shows errors with lights illuminated on the dashboard and brakes have a lot of play and are spongy and other times they work perfectly normally. The vehicle was in motion and when i went to use the breaks in a traffic situation they ended up hardly working putting myself in a higher risk for a collision and putting my life endanger.

NoNoN NoneNone20190907

The check hybrid system just came on. We have owned the car for less than 1 year. Although it was used, it has 116,000 miles on it. We do not know whether is a california vehicle. We believe it is a battery issue. This would mean that the battery would need to be replaced which would cost 2500 dollars. That is ridiculous to expect when we just bought it 1 year ago!

NoNoN NoneNone20190907

I was making a left turn at a very busy los angeles intersection and during needed acceleration to turn, the prius lost power for a full second and then power came back slowly and i barely made it through the intersection, a t bone collision was imminent, and i missed getting hit by inches. All the warning lights on the dash illuminated and i was frazzled. The hybrid battery was 2/3 rds full at the time. There have been other instances where the car lost power for brief moments when the hybrid battery was low and didnt think anything of it at the time. The mpg has remained below 40 and after hybrid failure, around 26. Also, i had a gen 2 prius and the catalytic converter went bad around 150,000. California punishes consumers by not allowing after market cats and forces them to buy oem at an extreme mark up. Without a proper cat, you cant have cal smog approval, no approval, no registration. Total waste of resource when the actual cost of replacement of the cat is around $2k at the dealer. If i lived in az, after market is $475. At that point a car of that age and milage is worth around $2-3k. Battery and cat replacement costs should not eclipse the value of the car. Still doesn't mention the rest of the mechanical and saftey apparatus . If an engine works half time on a hybrid, why does the cat burn out so soooon? The scam is baked into the vehicle and our govt supports it. Fix carb!

NoNoN NoneNone20190820

Car stalled pulling into traffic. Took about 15 sec to restart. No diagnostic lights lit up on dash. Car lost power last month and engine light went on and engine could not be restarted.Had to be towed to dealership. It replaced valve assembly for vacuum and reprogrammed pcm. However, that issue was preceded by a creep of diagnostic lights (course of 1 hour), from check oil to check engine, and then it completely shut down.

NoNoN NoneNone20190819

The prius horn is defective when i purchase the carl the dealer sold it to me defective it the wasn't working and they wanted to charge me i spoke to the manager and he was able to repair it two years later same problem i belive that it has something to do with the airbag when am driving and making a turn the hour turns on when i turn the stering wheel again it goes off but if i try useing the horn normaly it doesn't work at all.

NoNoN NoneNone20190811

My 2011 prius very recently has started making audibly noise while pressing the brake pedal, whether in motion or stopped. This noise contains continuous whirring, whining and loud clicking noise. These noises where not seen before completely. I spoke to dealer mentioning a tsb pertaining to this particular issue in specific and was told nothing can be done until it fails completely, which is bad, as i have a family of 3 and god forbid if this were to happen while driving on freeway, a serious safety hazard and toyota dealer (rudy luther) response is irresponsible. I am actually worried more now on waiting for the brakes to fail. This loud continuous clicking noises occurs the moment car is turned on and the noises lingers on for short while after the car is turned off, at moments i have to press on the brakes really harder than usual to get the car slowed and is a tremendous panicky situation. I am registering and requesting for this to be looked immediately before any catastrophe.

NoNoN NoneNone20190802

Brakes became sluggish. Brake/abs/car skid warning lights came on.

NoNoN NoneNone20190712

Automobile continued to accelerate and even speed up with foot on the brakes. While stopped, waiting to turn, car would still accelerate, even speed up, into on-going traffic. This has been happening since i purchased the auto, but is now happening more frequently and for longer periods. Never reported because it only happened for a brief moment. However, in the last week this happened twice and i couldn't control the auto. Waiting for call back from dealer.

NoNoN NoneNone20190625

The emergency brake light, abs, and traction lights illuminated on the dashboard. Took the car into the dealer and they reported that the brake booster and master cylinder needed to be replaced. The car was stationary when the lights initially came on and the lights stayed on while it was moving (highway and city streets). The 2010 toyota prius was recalled for the same problem. It seems the 2011 continues to have the same problem.

NoNoN NoneNone20190617

While driving at ca freeway speed (65mph) the car goes limp. The accelerator fails to work and even flooring the vehicle makes no difference. At this point the speed of the vehicle decreases and i have to immediately pull to the shoulder. The "check hybrid system" alert shows on the dash and also electric power steering and check engine light. This issue has been going on for the past year and i have taken it to several toyota dealerships with no resolve. I have spent a total of $4500 without toyota of vallejo or the now bankrupt toyota of fairfield solving the issue. This is a life threatening issue and happened several times with children in the vehicle. Show in video: https://www.Youtube.Com/watch?V=ca5hjrsnfsg

NoFireN NoneNone20190531

We were on freeway when an odd smell was detected. There were several large trucks in the area and we passed off the smell to the trucks. A couple of miles later the passenger said, "the floor is on fire!" at this point, an abundance of smoke appeared above the dashboard on the passenger's side. We exited the freeway, found a fire extinguisher and were able to put out the fire. The local toyota dealer was informed but no action was taken. The insurance company has totaled the vehicle. We are awaiting the settlement check. We have no idea what started the fire. There were no indicators i.E. Warning lights/buzzers, etc. Prior to the fire. The area under the dashboard on the passenger's side is a charred mass. Therein a large hole at the top of the dash near where the speaker for that side is housed. *bf*jb

NoNoN NoneNone20190528

Tl* the contact owns a 2011 toyota prius. While driving on the highway, the contact heard a loud sound. He noticed that the sun roof exploded and the glass shattered. There were no injuries. Dch toyota of torrance (2909 ca-1, torrance, ca 90505, (424) 271-2340) informed the contact to bring in the vehicle. The dealer acknowledged that the same failure occurred with other vehicles. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 84,360.

NoNoN NoneNone20190524

Brake light, antilock light, vehicle stability light, and yellow trains came on. Having problem with braking. Does not not seem to brake as good. It is very dangerous when driving.

NoNoN NoneNone20190430

Well i was driving and suddenly my car battery turned off and check hybrid system came on the dashboard it stopped so i parked it on side and unplug battery wires so it start working again the weird thing is that when i check to see any code but nothing came recently it was happening and one recall came for hybrid battery after that it was working fine but now this thing happened again and it was dangerous because i was in the middle of highway and car stopped.

NoNoN NoneNone20190327

When i brake on an uneven surface (potholes, bumps, etc) the car will sometimes jump forwards. I am unsure whether it is referred to as brakes slipping but it is exactly the same thing that i've read happening to many people. It was an issue in the 2010, which led to a recall, yet there is no recall on the 2011. It doesn't make any sense, people have said that the actuator was the part that needed replacing, yet it is a $3-4k part and should not be left up to the consumer. This is a safety issue and is a known problem and needs to be addressed by toyota. It has been happening ever since i've owned the car. I have been lucky so far that it hasn't accelerated me into another car or person.

NoNoN NoneNone20190327

My toyota prius loses power randomly after having the recall fix j0v completed updating the software in inverter. Vehicle stalled 3 times on freeway, highway and off ramp. Dash board lights light up with all warning lights. Vehicle loses power....Can drive a mile or so with almost no power...Then vehicle shuts down. Dash panel reads check hybrid system conditions are exactly the same as the ze3 warranty enhancement program describes. However the dtc code is slightly different so dealer and toyota will not fix inverter. The car is dangerous to drive as the symptoms appear randomly, usually after an acceleration of the vehicle puts load on engine. Pls help me

NoNoN NoneNone20190319

All of the brake lights on my dash lit up, brakes weren't working well, took it to the repair shop and was told it was my brake actuator.

NoNoN NoneNone20190310

The car starts as normal and drives normally but once you start to come to a stop the car shuts off and will only restart when you depress the gas pedal but shuts down again when you release the gas pedal, normal city streets and highway

NoNoN NoneNone20190304

When breaking and still moving, the car will accelerate momentarily resulting in going faster for a second or two. This happened randomly over the years and may in some instances be related to hitting an irregularity in the road, but i cannot be sure. It has not caused an accident, but is strong enough that it could. I'm a pretty safe driver so tend not to ride on the tail of the car in front of me. I have not kept track of when it happens.

NoNoY NoneNone20190228

A few months ago i had the required software update to adjust the safety feature in the hybrid system in case of a failure. While driving on a side street on 3/1/19 i pressed the gas after being stopped, the car jerked, and the check hybrid system light came on. This was on railroad tracks but the car did drive on the gas engine a short distance to make it over the railroad tracks. I had the car towed to a toyota dealer who stated the inverter was bad, but that toyota would replace it as they extended the warranty. This seems to be an issue that toyota is ignoring. I also own a 2014 toyota prius v which is also prone to this issue. Toyota should address this issue beyond a mere software update.

NoNoN NoneNone20190228

I'm constantly hearing a barking/ purging noise coming from the brake accumulator pump whenever i do hard braking. Whenever i hit potholes or rough roads, the car would still rolls during braking as if the abs is getting triggered. I was quoted by toyota dealer of an estimate of $3000 to replace the brake accumulator pump and booster. I'm afraid that the brakes would fail while driving.

NoNoN NoneNone20190225

The vehicle was in motion. Several warning lights on the dash came on at once, and the brakes required significant additional pressure to operate. We drove he vehicle home, and then to a nearby repair shop. We were informed that the brake booster had an internal leak, and required replacement. This is the same part that was addressed in a customer support program for the 2010 my prius; however, the 0211 prius is not covered. 110,000 miles.

NoNoN NoneNone20190222

Toyota had a customer support program zjb for default brake booster/master cylinders on the 2010 prius models. I have a 2011 prius that has been diagnosed with the same problem and there is no customer support offered. This warranty enhancement on the 2010 models is good thru 11/30/19 regardless of mileage. Even though my vehicle has the exact problem there is no recognition for support due to the year of this vehicle. I was not aware i even had a problem until i took it to the dealer for a software recall update. We were experiencing heavy rain and my indicator lights came on which is why they checked this and confirmed the issue although my brakes are working fine. I am not understanding why toyota is not honoring the fix for the default or why after discovering this issue in 2010 the 2011 would not be considered. I would appreciate some help in this matter.

NoNoN NoneNone20190212

Went in to have the spark plugs and 2 coils(cylinders 1 & 2) started shaking, knocking and smoking at the time i picked it up. Check engine light is on and hasn't gone off. The mechanic i take the vehicle to says it is a problem with this model car, trying to determine this, since he stated it is now my head gasket that needs replacing.

NoNoN NoneNone20190207

The car stop working all the dash lights stop working ,the brakes start getting harder and the don't stop at all and beeping without stop that noise and the hibryd system stop working after i living for some recalls repairs and the want me to fix the car to pay and i know is not my fault everything is because is this car is all electronic system.Never on my live i have this problem with my other cars.Only with this one and now they one me to pay for something the company makes wrong.This is not fair at all.Before i was recomended this car but right now people ask me and i have to talk negative situation about it.

NoNoN NoneNone20190204

Although toyota issued a recall notice in october of 2018 for our 2011 prius, the affected part was not available and the letter stated we would be notified when the repair could be made. On feb. 5 our check hybrid system warning came on and the car was difficult to drive with diminished acceleration/power--certainly a safety issue in our area's heavy traffic. The auto nation toyota ft myers, fl dealership said the car should be driven in to the service dept. (but told my husband once it was there, it was no longer safe to operate) and it would be checked and then "graciously" said the inverter system would be replaced at no cost (approx. $3800) to us as toyota opted to "extend the warranty". This should have been replaced in october when initially notified and before it failed and became a safety issue and before we were told to "drive it to the dealership". I am very disappointed in toyota and i worry about other prius drivers still on the road.

CrashNoY NoneNone20190203

Air bags failed to deploy after being rear ended straight on at 55 mph, not a single airbag deployed.

NoNoN NoneNone20190201

I'm trying to complain about this long time ago,but now i found that out.I can't drive my car long time ago because this problem. I don't my miles to drives and i can't see my gas miles. All my dashboard gone and my windows they can't open at all. I can believe to have a future car.They have so many problems with the electric systems.

NoNoN NoneNone20190201

Abs actuator malfunction

NoNoN NoneNone20190131

I'm trying to complain about this long time ago,but now i found that out.I can't drive my car long time ago because this problem. I don't my miles to drives and i can't see my gas miles. All my dashboard gone and my windows they can't open at all. I can believe to have a future car.They have so many problems with the electric systems.

NoNoN NoneNone20190131

The following is a summary of how i became aware of the power booster and master cylinder problem with my 2011 toyota prius. 'upon discovery of multiple lights displayed on dashboard such as brake, abs system & traction lights, during driving the braking performance has changed drastically & the car no longer performs braking function adequately. Unable to rely on safe braking due to brake resistance felt with stiffening in which pedal depresses deeply & more time is required to come to a full stop. When braking the hybrid battery does not charge & runs dangerously low resulting in damage to the hybrid battery which can lead to substantial cost to replace the battery. 'car brought to firestone for diagnostics. Upon further inspection by their technician it was determined that the power brake booster/master cylinder was damaged & malfunctioning and was in need of replacement. Informed repair would be in excess of $1,500.00. See enclosed supportive documentation from firestone diagnostics.

NoNoN NoneNone20190123

The attraction brake and abs lights come on, the brake become spongey and fail to stop the vehicle , i almost had an accident while this happens while i was driving the vehicle

NoNoN NoneNone20190114

My car was parked on the street,i got into it, turned it on, shifted to driving and started proceeding forward. I then noticed 3 lights (the abs light, brake light, and traction control light) suddenly appeared on the dashboard. Nothing out of the ordinary occurred prior to the light coming on, it just suddenly appeared. The error code in the computer system read C1391. The details read there was "abnormal leak in accumulator". The car no longer drives safely. If the brakes are pressed suddenly the car skids instead of slowing down. In order for the car to come to a complete stop a lot more pressure has to be applied to the brake compared to before abs problem. The stopping distance has increased by approximately twice its length. The car is no longer capable of sharp turns, the back end of the car skids dangerously left or right while turning, depending on the direction the driver is turning. The braking, handling and control of the car decreases so much when the roads are wet that at times the car skids even when going at a cautious speed in rain. For my safety and for others i drive in "b" instead of "d" when it rains.

NoNoN NoneNone20190111

Tl* the contact owns a 2011 toyota prius. While driving 65 mph, the brake pedal was applied and was stiff. The contact had to tap the brake pedal to slow down the vehicle. In addition, the brake and abs indicators were illuminated. The vehicle was taken to charles maund toyota (8400 research blvd, austin, tx 78758 (866) 797-4354) where it was diagnosed that the brake actuator needed to be replaced. The vehicle was repaired. The manufacturer was contacted and provided case number: 1901140996. No further assistance was provided. The failure mileage was 119,384. *tt*jb

NoNoN NoneNone20190102

Brake accumulator failure. Specifically repair t-sb-0079-18 abs, traction, brake lights on. Brakes not as responsive/spongey. No regenerative energy from braking

CrashNoN NoneNone20190101

Tl* the contact owns a 2011 toyota prius. The contact stated that while pressing the brake pedal to stop, the pedal had extending to the floor resulting the braking distance to be extended. The contact indicated on two separate occasions while the failure occurred the vehicle made contact with an object and a pole. The cause of the failure was not determined. The vehicle was taken to the local dealer fernelius ford located at 10459 n straits hwy, cheboygan, mi 49721 who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 78,000. *bf

CrashNoN NoneNone20181231

Tl* the contact owns a 2011 toyota prius. The contact stated that while pressing the brake pedal to stop, the pedal had extending to the floor resulting the braking distance to be extended. The contact indicated on two separate occasions while the failure occurred the vehicle made contact with an object and a pole. The cause of the failure was not determined. The vehicle was taken to the local dealer fernelius ford located at 10459 n straits hwy, cheboygan, mi 49721 who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 78,000. *bf

NoNoN NoneNone20181231

Tl* the contact owns a 2011 toyota prius plug-in hybrid. The contact received notification of nhtsa campaign number: 18v684000 (hybrid propulsion system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bergeron toyota (1600 n stephenson ave, iron mountain, mi 49801, (906) 774-2189) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NoNoN NoneNone20181230

Brake booster and actuator failed and error code C1391. Vehicle is unsafe to drive and toyota knows this problem because of the number of cases involved with this issue. The year prior saw a massive recall of 87,000 vehicles with the same issue. The same issue has carried over and toyota refuses to be held responsible for this issue.

NoNoN NoneNone20181228

Brake actuator has gone out giving a code of C1391. I have had the car less than a year and the brakes are now grabby and not functioning properly. This is a known problem with the gen 2 prius (my previous car) and was covered under an extended warranty. Apparently the gen 3 prius has the same issue and toyota has extended the warranty of the 2010 prius to the manufacturing date of 11/2010. My prius was manufactured in 12/2010 and i was just notified it would be $4000 to fix the issue that is a known manufacturing defect. Apparently toyota didn't fix the problem the first time and it's a direct safety issue when the brakes don't work as intended.

NoNoN NoneNone20181226

While driving down the highway or interstate, my traction warning light, the brake light, and the abs warning light all came on, and the brakes became hard to press. When letting off the brake, there was an airy, suction sound. After a while, while driving, all of the warning lights went off, and the brake pressure normalized. There is still an airy sound when i use the brake pedal, though, which always seems to be there, even when the warning lights are off. This has happened about 4 times within the past six months. I had a diagnostic test run, and it gave code #1391, leakage in accumulator abnormal, which pointed to an internal leak in the brake booster/master cylinder assembly. I noticed that toyota has issued recalls for this same problem in 2010 and prior prius models, but mine does not qualify because it is a 2011. Since this issue has not been resolved and appears to be a defect in toyota's brake booster assembly, i would like to see this recall extended to cover models beyond 2010.

NoNoN NoneNone20181224

After receiving the computer update my fuel mileage has dropped 10 miles. The other problem in the rate of tire wear and pull. I took the car in for an alignment to a toyota dealership because it was pulling they told me they did the alignment. After i got my car back it was still pulling i questioned them and they said that was normal. The last thing is i got new tires put on the car and had to replace them 10 months later because there was about 15 percent tread life left. The tires were rotated properly.

NoNoN NoneNone20181223

After receiving the computer update my fuel mileage has dropped 10 miles. The other problem in the rate of tire wear and pull. I took the car in for an alignment to a toyota dealership because it was pulling they told me they did the alignment. After i got my car back it was still pulling i questioned them and they said that was normal. The last thing is i got new tires put on the car and had to replace them 10 months later because there was about 15 percent tread life left. The tires were rotated properly.

NoNoN NoneNone20181211

I was on driving on the freeway when suddenly traction control light was on and brakes seemed to have locked. The conditions of the road were dry and i was driving the speed limit. This occured on a few different occasions. One day brake light, abs and traction light all appeared. Took it into toyota dealership and was informed it was brake booster.

NoNoN NoneNone20181211

Engine developed an oil leak around 120,000 miles. Dealer ran an oil leak test ($700)and performed something else for $300 dollars. Nothing work. Dealer says the fix is to buy a new short block for $6,700. I will not. I'm adding oil myself to car about once every 10 days

NoNoN NoneNone20181210

Abs lights on ,tracks warning lights on and vsc lights on .Its a serious problem. Toyota should fix it . Toyota should own its problem

NoNoN NoneNone20181207

On december 8th, 2018, i was driving eastbound on interstate 10 in phoenix, az at approximately milepost 141 around 5:45 pm. Suddenly, i heard a large, *bang* which sounded like a gunshot. I immediately checked myself for injuries and felt the car to determine if a tire was blown. I was intact, and the tires seemed ok as well, but i heard the noise of air escaping from the vehicle. After turning south on i-17, i exited on the first street, exit 199, jefferson st. I turned left and looked for a safe place to pull over. It isn't a good neighborhood, so i slowed down and continued to look around the vehicle as i tried to find the place where the air was escaping. Finally, i cracked open the sliding door at the top of my sunroof, and i noticed shards of glass. I immediately closed it and was relieved it had not been open when this incident happened. I decided i must get home immediately, proceeded back to the freeway, and drove home. When i arrived, i noticed the sunroof was shattered - one main horizontal shatter at the center and two more vertical shatters at each end. I checked the interior of the vehicle for a projectile and found nothing. After researching further, it was clear that the glass had broken simply due to poor design. I immediately filed a claim with my insurance company, farmers. The claim number is 910380. I have also contacted toyota to get a response, but i have not heard back. I am fortunate that the sunroof was not exposed. There is a paper-thin sliding door that blocks the sun. Even though the sun had set, i had left it closed, and it protected me from the shards of glass. This is clearly a defect that toyota needs to address. It is december in arizona, and the temperature was 69 degrees when i left to return home yesterday. It's not a heat issue. It's likely a glass defect. I look forward to obtaining more information.

NoNoN NoneNone20181206

Tl* the contact owns a 2011 toyota prius. When the vehicle was started, all the warning indicators illuminated and the vehicle stalled. The contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 18v684000 (hybrid propulsion system). The vehicle was taken to kearny mesa toyota (4910 kearny mesa rd, san diego, ca, 858-413-9625) where it was diagnosed that the computers failed. The vehicle was not repaired. The manufacturer was notified and provided case number: 1812113112. The failure mileage was 124,000.

NoNoN NoneNone20181201

While driving my 2011 prius intermittently changes from drive to neutral. The car continues to roll but slows down. A warning comes up on the screen that the car is in neutral. I can pop the gearshift into drive and it seems fine, and may or may not behave the same way again. This has occurred on the freeway as well as on city streets. There does not seem to be any correlation to acceleration or deceleration or to movement (turns or changing lanes). I have taken it to the dealer who states that the systems check out fine and they were not able to duplicate the problem. (it is intermittent and i am not able to duplicate it either.) i never had this problem until after i had my car thoroughly steam cleaned. It has been suggested to me by another prius owner that it might be a switch. But, again, the dealer says the systems check out fine.

NoFireN NoneNone20181130

As i was driving down the freeway my car filled with smoke and i realized my engine had caught fire, i was able to get out, the whole front of my car was engulfed in flames in no time

CrashNoY NoneNone20181128

Driving vehicle down highway, tapped brakes but brakes did not work, all the lights on my dash lit up. I lost traction in brakes causing vehicle to lose control.

NoNoN NoneNone20181122

The traction control light, antilock brake system not funtion and the light stays on

NoNoN NoneNone20181116

4 lights came on my dashboard: brakes, abs, etc. So i took the car to the dealership. They said i need a new brake accumulator but it isn't covered and is a $3500 repair. I see that the 2010 prius was recalled for this same part but they won't cover mine.

NoNoN NoneNone20181104

The following dashboard lights came on on our vehicle at the same time:traction mode, emergency brake, abs, and brake system warning light. Since the lights have came on, i have noticed that i have to press down further down on the brake to stop the vehicle. My stopping distance is further now as well.

NoNoN NoneNone20181103

Takata recall my 16 year old daughter has this car with a major safety recall and no apparent fix! Not happy and not feeling safe with her driving it now. It has stalled out once so far on a backroad.

NoNoN NoneNone20181101

My car only had 120k miles and the break boostor and actuator breaks down while we were on the road. My wife drives the car with my 3-childrens. She was almost hit the other car on highway because the breaks system stops working at normal mode. The dash board shows all kinds of break, traction control, and abs lights . This is a life threatning issue and toyot needs to replace this part with no charge becasue it has a manufacturing defects and thousands of prius owner has the same issu.

NoNoN NoneNone20181027

Brake accentuator failed - no warning and traction control/brake light/abs warning lights all illuminated. Hard breaking test @25 mph confirms abs not working (i.E. Tires skid) and breaking distance adversely impacted for normal braking. Hybrid system charging from braking is diminished.

NoNoN NoneNone20181025

Starting from a stop after engine shut-down, the car felt like it was going over rumble strips. This got worse over time until i realized that it was actually an engine mis-fire. The dealer traced the root cause to a leaking cylinder head gasket that is a common failure on high mileage 3rd generation prius cars. $4,000 repair. First car i've ever owned that cylinder head gaskets are routine maintenance items. Clear design issue. If you keep this car long enough, you will be buying a head gasket repair.

NoNoN NoneNone20181024

Got in car one morning and all the brake / traction control system related lights are on. Turned car off, waited 10 minutes restarted car and lights are still on. Tested brake function in yard, reduced but still able to get car stopped. Took it to shop and read codes, came back as the actuator which is already recalled on previous year model pruis', obviously they did not fix the issue on the early gen 3 models (2010 & 2011). I have found multiple other people with gen-3's that have had the same issue os these should be included in the gen-2 recall because they are having the same issue. With it being a dealer only part at $4500-$5000 (parts and labor) to fix on a car that's only worth about $10,000 i wonder if it's really worth fixing. At this point the car is parked because with the diminished braking performance i don't feel safe driving it.

NoNoY NoneNone20181017

In motion while accelerating past a slower car. Heard and felt a pronounced thump and lost engine power on busy local thoroughfare. Moved to a turn lane and stopped. Multiple dashboard lights and "check hybrid system" on led display. Power off car, and back on twice and got the same error on display. Found that car could move on ev power and i got it into a safer location at an adjacent parking lot. Had vehicle towed to repair facility. As a driver this was disconcerting as i could not clearly determine if the car was at all driveable. If a driver were to stop immediately in the same situation they would be on the roadway. If i had not pressed on the accelerator pedal after powering on the car again i would not have known i could move the car to a safer location. Display should read "hybrid system failure" then "limited ev power available" then "move to safe area if necessary" cause: hybrid inverter failure. Repaired by toyota under 2014 eoe and new 10/2018 recall j0a

NoNoN NoneNone20181016

Brake actuator failure. Abs, traction control, and brake light all on dashboard. The car has no regenerative braking. Issue occured randomly while in motion.

CrashNoN 1 InjuredNone20181011

Tl* the contact owned a 2011 toyota prius. While driving 40 mph, the vehicle lost power without warning. As a result, the contact crashed into a tree and a cement barrier. The air bag failed to deploy. The vehicle was restarted and was able to be driven to the contact's residence. The contact sustained back, neck, and chest injuries that did not require medical attention. A police report was not filed. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The vehicle was later deemed destroyed. The contact stated that the vin was included in nhtsa campaign number: 18v684000 (hybrid propulsion system). The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 72,000.

NoNoN NoneNone20181006

While driving on the highway all the break lights came on and stayed on brake, abs and skid lights on also noise under hood by brake master cylinder. Took it in to the dealership and they verified abs / brake lights on). Told me i needed to replace brake actuator / brake booster pump / bleed / and re-flash system . Found out this also has been happening on the 2009 and the 2010 toyota prius hybrid and they have a recall out on this. I was told at the dealership that it was unsafe to drive the vehicle with this occurring

NoNoN NoneNone20181006

Toyota after 2 months has not resolved this issue/recall. Since that i have to stop to share my car on turo and i'll have a lost of income. I'm asking for a compensation

NoNoN NoneNone20180919

The traction control, abs light and warning light all came which i believe all to be a safety issue

NoNoN NoneNone20180909

After heavy rains, water gets into the spare tire storage well, causing a short in the tpms monitor for the spare tire. All tires have appropriate air pressure but the tell-tale shows until the spare tire storage area dries out - several days. This is a new phenomenon but there are no tears or dings in the gasket around the hatchback. Not sure where the water gets in.

NoNoN NoneNone20180905

The brakes temporarily disengaged sometimes when braking. At around 100,000 miles, the brake accumulator would constantly make noises while driving and after shutting the car off. Eventually the brake accumulator and brake booster failed completely at 117,000 miles, costing around $4,000 to repair.

NoNoN NoneNone20180830

The problem my car experienced happened while the vehicle was in motion on i-110 in pensacola, florida and presented itself abruptly (through the car's warning indicators at least) on friday, august 31st headed to pensacola beach for labor day weekend from our home in baton rouge, louisiana. All the car's brake warning lights came on simultaneously and without warning, the master brake light, the abs light, five different lights in all. I pulled off the interstate, went to an autozone store, checked the brake fluid level and brake pads (all looked nominal) and got the car's computer checked for warning codes (none came up). Seeing nothing catastrophic, but being unsure of whether our car was really safe to drive even though the brakes still felt functional (if a bit off), we got the car back to baton rouge and brought it to the local toyota dealership's (all-star toyota, on airline highway) service department. We had noticed for some weeks prior increasingly frequent buzzing sounds ' anyone with a prius knows these, such as when you turn the car off ' made by (i'm told) the car's brake actuator pressurizing the brake fluid. This escalating frequency of the noise, and a certain constant 'pulsing' of the sound when the brake was slightly applied, but not pushed down to the floor ' i now understand to be symptomatic of a failing brake actuator. Following some research, i discovered in 2013 toyota issued a recall for thousands of 2010 prius and other toyota automobiles for a problem with brake actuators; also, in 2016, a warranty extension and part replacement was offered to hundreds of thousands of 2004 through 2009 toyota prius vehicles for problems with brake actuators. In that more recent matter, owners were offered a warranty extension to 10 years after first use of the car or 150,000 miles, or unlimited mileage or age up to the end of 2017.

NoNoN NoneNone20180828

Unknown cause. The breaks temporarily disengage (for anywhere between 1-3 seconds) when the car encounters a small bump or pot-hole in the road, while breaking downhill. Usually happens when breaking hard on a declined freeway off-ramp. This has almost caused me to rear-end another vehicle on multiple occasions.

NoNoY NoneNone20180827

Tl* the contact owns a 2011 toyota prius. While exiting highway traffic, the engine stalled and all the instrument panel lighting illuminated. The contact was able to coast the vehicle to a safe area. The vehicle was towed to hendrick toyota concord (7670 bruton smith boulevard, concord, north carolina 28026, 704-467-8287) where it was diagnosed that the computer inverter failed. The inverter was replaced. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 93,500.

NoNoN NoneNone20180826

The abs/brake/skid/warning triangle on. My 2011 prius iii is 121k mile. This went on/off for a few days then it was on the whole time. The brake seems to loose the hydraulic power brake. I feel like the brakes feel weird whenever hit small bump, brake just failed for a second. I went to toyota dealership they said it's the actuator that need to be replaced and it's expensive $2-3k. They said it need to be fix soon because brake might fail at any time. There seems to be a warranty enhancement for the 2010 and older but not 2011 and newer. Seems like toyota still have the same issue with newer model, not fixed yet. Please bring this issue up for safety reason.

NoNoN NoneNone20180825

Horn does not work when wheels are straight. Horn works when wheels are turned completely left only. I believe it is the spiral cable assembly. Toyota wants $1,093.00 to repair this problem. Other toyota vehicles have placed a recall on this issue. This issue should be recalled on this vehicle. Have researched this safety problem on other prius vehicles and many others have had the same horn problems. Affected models: 2009-2010 corolla 2009-2010 corolla matrix 2008-2010 highlander 2009-2010 tacoma 2006-2008 rav4 2006-2010 yaris

NoNoN NoneNone20180824

My prius 2011 hybrid burning low beam headlight every one or two month. It is hard because no one have solution for this issue. The problem is not just changing the headlight every one or two months but the problem is safety, on highway once the light goes down. It happened to me! It was unbelievable.

NoNoN NoneNone20180816

The brakes are pumping slow speeds and the vehicle makes much more noise. The car makes buzzing sound every 30 seconds or sooner. A repair person said it is the abs actuator that is about to fail.

NoNoN NoneNone20180812

While driving on the highway, without warning, i lost power assisted breaking ability - accompanied by a number of dashboard warning lights. I was able to safely stop the vehicle using manual breaking. I had the code checked and have learned that the (code 1391) brake accumulator failure is a common issue in the prius and has been subject to a recall/replacement for the years prior to my make (i believe 2008-2010). Clearly this is still an issue and the sudden/no-warning failure of the system causes an alarming and potentially dangerous loss of breaking control during high speed driving. Luckily, i was not using the breaks at the time of the failure and was able to determine that the manual break pads were serviceable but i needed to rapidly increase the pressure on my breaks to slow down sufficiently to avoid an accident.

NoNoN NoneNone20180731

Takata recall my 2011 prius has an issue where the brake becomes spongy at random while driving under normal conditions. The brake, abs, and traction control lights all illuminate simultaneously. After resetting the computer, the issue comes back within 10-30 minutes of driving at random. Toyota told me it is a $3,000 fix and there is no recall for my year. My car has 110,393 miles.

NoNoN NoneNone20180731

Tl* the contact owns a 2011 toyota prius. While driving approximately 40-50 mph, the brake pedal was depressed and an abnormal noise was heard. The contact stated that the abs warning indicator illuminated and the brake pedal was difficult to depress. The vehicle was not taken to be diagnosed or repaired. Marietta toyota (750 cobb pkwy s, marietta, ga 30060, (770) 422-1490) was notified. The manufacturer was not contacted. The approximate failure mileage was 182,000.

NoNoN NoneNone20180705

Came in for concern of the hybrid system light being on

NoNoN NoneNone20180705

Was driving on the on the surface street about to get on the freeway and the vehicle would not accelerate the hybrid system light came on.

NoNoN NoneNone20180628

June 29th 2018 was in the car wash going thorugh when the dash board panel said traction battery low put in park the battery indicator showed one bar light on but i couldnt put it in park for i was still going thorgh car wash when it was done washing put car in drive and it was very slow in driving it took it awhile to come back up in power july 6th took it to local dealer and i think they thought i was nuts they said they never heard of such of a thing happing like that. Thought matbe it was the new battery they put in my car in march of 20018 so i want this on record that i had it checked even called and checked on line if there was a trecall only thing i found was a 2014 recall on my year but not my vion of the electrical system software. Is it possable that is what happened to my car. Hope you can give me a answer

NoNoN NoneNone20180616

Horn stopped working. Only works when steering wheel is turned left or right. Forums have posted that it could be the spiral cable from other vehicle owners. This replacement is over $1,000.

NoNoN NoneNone20180422

On uneven road surfaces (washboard road, many small potholes, gravel roads, rough road shoulders) brakes would give out if braking hard. If felt like once abs kicked in the brakes would get almost completely released. The car would brake just fine on flat surfaces, wet or dry. I have multiple vehicles and know how abs brakes work but thought the prius brakes were just a bit more sensitive and i have to watch my distances more carefully and avoid hard stops. Then on april 23, 2018 the car started to make some strange noise but no dashboard lights came on. I continued driving and noticed the brakes were working only intermittently. After i almost crashed when attempting to break in traffic i limped back home and took the car to the dealership. The repairs to replace brake pump and cylinder assemblies cost $4,193.31 but the car was driveable again. However, i noticed that the repairs also corrected the abs problem that was present since the car was new. I think anyone who drives a 2011+ prius should get their brakes checked for emergency braking where brakes stop working thus allowing the car plow ahead even if the brake pedal is down to the floor.

NoNoN NoneNone20180408

Both low beam bulbs not working, but high beams work. Bulbs not bad. Happened while driving on highway.

NoNoN NoneNone20180404

When hitting the interstate massively lost power while trying to accelerate.All cluster of lights came on and stayed on dash including check hybrid system.Plz contact as soon as possible

NoNoN NoneNone20180327

Tl* the contact owns a 2011 toyota prius. While driving various low speeds, the abs and traction indicators illuminated without warning. In addition, when the brake pedal was depressed, the vehicle lunged forward. The dealer (universal toyota in san antonio, texas) diagnosed that the brake booster and the pump for the booster/accumulator were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided the contact with case number: 180-4162-158. The failure mileage was 98,000.

NoNoN NoneNone20180327

Low beam headlights are burning out within a week of installation. When bulbs are replaced, one of the two bulbs will burn out within a week, yet the other bulb will stay active. Both sides are affected. It randomly chooses which side to burn out.

NoNoN NoneNone20180318

I was driving at about 35 mph and all of a sudden my brakes stopped working. The brake , abs and traction lights came on all at once. I somehow made it home but i could have easily crashed. I had my 9 year old in the back seat and he also got very scared. Now i cannot drive my car and the brakes feel as they as stuck and very hard. I took my car to a reputable mechanic and he told me it is giving him code C1391. This is the same problem that the 2010 prius had under the recall. My prius is 2011 and not under the recall. I feel that the 2011 should be under recall because many thousands of lives are in danger now.

NoNoY NoneNone20180211

Tl* the contact owns a 2011 toyota prius. The contact received notification of nhtsa campaign number: 18v684000 (hybrid propulsion system). The contact called westbury toyota at 516-272-4499 (located at 1121 old country rd, westbury, ny 11590) and was informed that the parts were not available. The manufacturer stated that the part was available and referred the contact back to the dealer. The contact stated that the vehicle stalled while driving and needed to be towed. The vehicle was not repaired. The failure mileage was approximately 116,480. Parts distribution disconnect.

NoNoN NoneNone20180131

The vehicle takes long stopping distance while braking and , also l had many times when the car slipped while braking

NoNoN NoneNone20180117

Brake actuator

NoNoN NoneNone20180108

I was at an automatic car wash yesterday and after the wash finished i pulled out of stall with hardly any brakes.I was not able to pump them and had to take my car into a mechanic the brake actuator was out and the car is undrivable.The price for the part alone is over 2500.00 i was informed by the dealership that is was a recalled item but not for the yr of my car. If this would have happened in traffic or at a high rate of speed i know i would have been in a serious accident and i could have killed someone.

NoNoN NoneNone20180101

Brake booster assembly has a slow leak. Solenoid keeps making noise and the booster assembly makes constant noise. When braking hard it does not stop properly. Braking comes to a slow stop and but push down on the brake harder to keep the car from rolling forward. Confirmed from technician at dealership yet are not authorized to replace it without error code (zjb program). Contacted toyota corporate and they said without error code from vehicle they will not authorize the repair. Despite confirmation from the technician that there is a leak in the brake booster the safety of the vehicle is in the hands of a error code. Asked corporate if they can override the error code and they replied no.

NoNoN NoneNone20171231

Brake booster assembly has a slow leak. Solenoid keeps making noise and the booster assembly makes constant noise. When braking hard it does not stop properly. Braking comes to a slow stop and but push down on the brake harder to keep the car from rolling forward. Confirmed from technician at dealership yet are not authorized to replace it without error code (zjb program). Contacted toyota corporate and they said without error code from vehicle they will not authorize the repair. Despite confirmation from the technician that there is a leak in the brake booster the safety of the vehicle is in the hands of a error code. Asked corporate if they can override the error code and they replied no.

NoNoN NoneNone20171231

Dim headlight problem while driving at night, unable to see road clearly with low beam headlights on at night, have to use high beam headlights to see road. This is a huge safety issue for me

NoNoN NoneNone20171128

Tl* the contact owns a 2011 toyota prius. While driving at unknown speeds, the vehicle burned an excessive amount of oil. The contact estimated that it burned a quart of oil per week. The contact called a local dealer (toyota carlsbad, 6020 avenida encinas, carlsbad, ca 92011) and was informed that the vehicle could be taken apart to find the issue, but there was no guarantee that this would remedy the failure. The contact spoke with the used car department and was informed that vehicles were not made like they previously were and was advised to purchase a newer vehicle. The vehicle was not diagnosed or repaired. The contact believed there was an issue with toyota vehicles. The manufacturer was notified of the issue and referred the contact to nhtsa. The vin was unknown. The failure mileage was 60,000.

NoNoN NoneNone20170930

When i go over a bump or pothole and put on the brakes the car accelerates. Toyota claims it is just how the abs brakes feel, but the car actually speeds up when i brake. Happened multiple times since i bought the car. So far no accidents.

NoNoN NoneNone20170928

The headlights keep burning out one at a time, typically about 1-2 weeks after replace the other side. Tried switching to a better brand, same issue. Tried switching to led, even they burned out after 2 months.

NoNoN NoneNone20170917

2011 toyota prius. Consumer writes in regards to recall notice for curtain shield air bag inflators. *as the consumer was advised the aftermaket moon roof disrupted the effectiveness of the airbag. *js

NoNoN NoneNone20170826

Front low beams headlights burn out about every six months

NoNoN NoneNone20170822

The lower window on the rear hatch shattered without warning.

NoNoN NoneNone20170816

Tl* the contact owns a 2011 toyota prius. While driving approximately 35 mph, the vehicle accelerated even when the accelerator pedal was not depressed. The contact depressed the brake pedal, but the vehicle still accelerated and sounded as if it were in neutral. There were no warning indicators illuminated. The failure recurred approximately twenty times. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was not notified. The vehicle was not repaired. The approximate failure mileage was 154,000.

NoNoN NoneNone20170816

I was driving along on the freeway trying to get home and suddenly my prius lost power. I was panicking, good thing i had my brothers with me or else i would have lost it. We didn't know what was going on! We managed to get off the freeway safely, but we were distressed.

CrashNoY NoneNone20170717

2011 toyota prius. Consumer writes in regard airbag not deploying after vehicle crashed and safety recall no 18v-684. *as

NoNoN NoneNone20170709

Excessive oil consumption of approximately 1 quart per 1,000 miles as of may 2019. Toyota agreed to do a oil consumption test in july 2017 but determined that 1 quart per 1,200 miles was within normal range. Consumption problem has gotten worse and will probably result in having the engine block replaced with a used one at a cost of approximately $5,000

NoNoN NoneNone20170704

Tl* the contact owns a 2011 toyota prius. The contact stated that the horn was inoperable. When the steering wheel was turned to the left or right, the horn functioned as intended. However, if the steering wheel was centered, the horn would be inoperable. The vehicle was taken to lia toyota of northampton (located at 280 king street, northampton, ma 01060, tel: 413-341-5299) where it was diagnosed that the clock spring failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 117,000.

NoNoN NoneNone20170608

Dash board keeps beeping, yet i have replaced the key battery 3 times and now dealer says key not detected, yet car runs so the key is detected but the beeping will not stop. Took to dealer paid 89.99 for diagnostic per dealer. Dealer now says the left harness needs replaced for $1802 plus tax. I feel manufacturer should allow consumers who bought there product be given information about history of faulty electrical wires even when it is not a safety hazard. Just turn off the beeping noise if that is the only issue. Mileage 58847...

NoNoN NoneNone20170530

My toyota prius warning lights brake,abs and traction control came on. I check with the dealer and it said my accumulator was leaking. This part alone is $2600 plus $500 in labor. My cat has 41,900 miles on it. This part is an obvious problem because the 09-10 models had a recall for this exact problem. Amazing that the same part excise in newer models but no recall. Especially because it's the most expensive part other then the hybrid battery. I was driving my car when ththe lights came on and my brakes released when depressed and i almost hit the car waiting at a stop light. My kids drive this car often because i thought it was safe and inexpensive for gas. Perfect for a kid with not a lot of income. But, now they can't because of the risk and the pricey repair. If you look at forums this is a worldwide common problem and toyota needs to fix it. Not just a recall for two years of the vehicle. If i had the money, i would take them to court. I'm just a little man thou. This is a major safety issue that toyota has obviously gotten away with. If you do your research online, they're is enough evidence to show that they are not fixing their mistake. I would like a call from someone to make sure that others don't put their kids in the vehicles with these accumulators pressurizing their brakes. Someone will lose their life if it's left ignored. Please feel free to contact me at 808-721-718. I will also call toyota corporation but that will probably get me no where. I'm a little guy against a big corporation.

NoNoN NoneNone20170521

Tl* the contact owns a 2011 toyota prius. The contact received notification of nhtsa campaign number: 16v487000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 07/13/17*lj *cn

NoNoN NoneNone20170518

Tl* the contact owns a 2011 toyota prius. The contact stated that the vehicle's horn lost functionality. The failure occurred without warning. The vehicle was not taken to be diagnosed or repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was approximately 60,000.

NoNoN NoneNone20170517

Abs brake light and traction lights are on. C1391 internal failure in brake actuator assembly.

NoNoN NoneNone20170428

When the headlights are turned on during the day (i.E. When it is raining), the lighted panel on the console fades to unreadable. Since the speed is indicated on the console, we cannot monitor our speed during these times. This is particularly dangerous when we are highway driving. My toyota service dealer did not fix this problem when we took the car in for repairing this problem, nor did they respond to three surveys they and toyota sent to me in which i outlined the problem.

NoNoN NoneNone20170417

While in motion when i pressed the brakes the pedal went to the floor. Brakes failed. Rapid beeping with brake light on. I pushed on the brakes and there was nothing. I did some research and this vehicles are having a problem with the brake booster assy. There is a recall for the same parts for the 2010 prius, not 2011 - 2015

NoNoN NoneNone20170405

This is the second complaint for the same vehicle and the same complaint. The first occurred 11/11/2016. I was making a right hand turn into a parking spot in the same parking lot. As i turned into the spot and released my foot from the accelerator my car accelerated. This time i was able to stop the vehicle before striking another car or the handicapped ramp.

NoNoN NoneNone20170301

Three weeks ago the brakes failed at a stop light on a city street and the abs and brake lights came on in the dash. The brake fluid appeared to be low so we opened a new bottle of fluid and filled the reservoir which seemed to temporarily remedy problem and nothing could be diagnosed because no lights were on in dash. The exact same thing happened again with the brakes failing and the dash lights coming on while at a red light on a city street. We had to have vehicle towed and were told it was the master cylinder assembly, booster pump etc. And wasn't covered under warranty at $6400. The car has 82,925 miles and has been maintained.

NoNoN NoneNone20170228

Both headlights won't turn on. However, when i press and hold the lever for bright lights, the lights work on the "brights" setting. Lights don't work when i'm driving.

NoNoN NoneNone20170222

Car had recall for curtain shield airbags. Took automobile to dealer to perform corrective action for recall. Dealer states they will not perform repair at all, as there is an after market sunroof installed. Dealer that originally sold car installed sunroof prior to my purchasing the car new. They will not assist in finding a solution. Toyota customer care said they would not help and that they are not obligated to help as sunroof is after market. Customer service states that they are not obligated to perform recall repairs.

NoNoN NoneNone20170214

Due to faulty headlight wiring and assembly, headlights will burn out regularly or be too dim for safe use. Both headlights will go out without warning, while in use, at night. This is a significant safety issue and is a documented/known issue with toyota. This is not a mild annoyance and should be recalled.

NoNoN NoneNone20170208

The headlights keep burning out, i have replaced the drivers side 3 times in 12 months and the passenger side twice. I only use sylvania brand, but have switched to different brightness to see if it has any impact, it has a slight impact but not much. The headlights are not on when not needed.

NoNoN NoneNone20170126

Pulled into a parking spot at night, parked, turned the lights off, shut car off, returned to the car, started it and both low beams would not come on. High beams work fine. Not a fuse issue because horn works. Turning the light switch on the stalk turns on the dash indicator light but not the low beams or the parking lights.

NoNoN NoneNone20170113

I replaced both headlights several times at a much faster time period than any other vehicle i have ever owned. Once i even had to replace the headlamp assembly when one of the headlights generated so much heat that the headlamp assembly plastic melted.

NoNoN NoneNone20170106

Tl* the contact owns a 2011 toyota prius. On several occasions, the contact had to add four quarts of oil within 10,000 miles of driving. On another occasion, the contact had to add three and a half quarts of oil. The contact stated that the oil pressure indicator failed to operate and warn him that the oil was low. There were no warning indicators illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that they had not received many complaints and that the vehicle was out of warranty. The failure mileage was 98,000.

NoNoN NoneNone20161231

Burns--does not leak-- 1 qt.Every 1000 mi. 85000mi on car

NoNoN NoneNone20161228

Both low beam headlights failed within 1 week of each other. One while driving at night. *tr

NoNoN NoneNone20161213

At approximately 120,000 miles we started receiving messages from our dealership that the car was starting to use oil even though we have performed all required maintenance and on time. Then between 130,000 and 140,000 we starting getting an oil light that would come on during cornering. We were told to keep a gallon of oil with us and fill it between changes and we did. It would use about 1 to 2 quarts between changes. Then at 150,000 the engine blew up. It was within the time limits of the warranty but not the mileage so toyota would not help us out on a new motor. After that i researched on line and others are having similar problems. Most if not all our miles were highway cruising miles so easy miles. We drove this thing like a baby. We have owned many other vehicles to well over 250,000 so this is not a case of we don't take care of our vehicles. The motor right before it blew was making a loud screeching noise but no lights on the dash to indicate that anything was wrong. *tr

NoNoN NoneNone20161203

On november 4, during a routine maintenance appointment, it was discovered that our prius is completely invaded with mice, from where the wind sheild meets the dashboard, all the way through the entire car - between the visible interior and the metal frame - to the rear hatch door latch. We learned that toyota is well aware of this problem,​ due to how it is designed, which greatly allows for rodents to enter the car's cabin and trunk area via the heater box and cabin filter area. This is a particular health hazard....A significant one. To remedy the issue the service department ha​d​ to literally strip the entire interior of the car down to the metal, from windshield to trunk latch. Every thing ha​d​ to be taken out, several parts replaced (including the carpet which was damaged on the underside), or cleaned and reinstalled. This costs thousands of dollars and over a month of time. I have invoices and statements but do not know how to convey those to you, based on the instructions given.

NoNoN NoneNone20161130

I've had my prius from 4-14 to the present 2016. I keep having issues with the dealership i take it to for repairs. [xxx] in la crescenta ca. After mentioning and describing issues, the staff there says that unless the dash lights up with a message and gives a code, they cant fix it. So in order for them to look into it any further than me telling them dash light is nec. I've told them about the ac noise from the first say i took the car in to get services at 33k. They say they don't hear or see anything. My ac compressor sounds like its going to explode when ac is on. Brakes have been extremely diff. To explain because of terminology. They seem to lose their power when being pressed and abs seems to malfunction?? So they drive it and tell me its nothing i need to worry about and will be fixed when changed. Change brakes and the prob persists. Not only abs but firestone says my hardware has issues as well. I bring it to the attention of the staff and nothing seems to get done about it... My odo. Speedom is/was off +2 mph. My weather seals have been stripped and ripped off the vehicle which now causes water leaks from every crevice.. And the biggest two of all my complaints are 1- hybrid batt. Fan never worked and i wasn't told...Hyb batt has never worked properly (drains way too fast when stopped at a light or in traff) along with the heat created by the batt and the engine that fill up the cabin and will have the temp raised upwards of 90+ on a 75 deg day. 2- the ecu's ipm's (or something like that) has not been calib. Or updated. Even received coverage stickers from toy headquarters stating full coverage if a.B.C. (listing of problems or malfunctions) i describe the exact same symptoms to them and get the same response"no code, no fix" help and ps i just checked the vin online 4my veh & it says a diff package w/a bunch of extras that i never got upon purchase???_hmmm?? Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20161113

Safety recall nhtsa # 16v487l has been out since june 28th and the recall notice from toyota (safety recall g0u) mentions the installation of retention brackets.Now 5 months have passed and there is still no installation going on to avoid this perosinal injury safety hazard. Even though no injuries/deaths have been reported so far, this causes a potential health hazard when the curtain shield airbags deploy. How can it be, that the nhtsa lets this slip for so long? Do we really need to wait until somebody gets injued or dies from this known safety issue?

CrashNoN NoneNone20161110

Making right turn into a parking spot and the car accelerated striking a parked car to my right and my car was stopped by a cement handicap ramp. There was extensive front end damage to my car, as well as the front passenger door. The car on my had the right front bumper removed and the wrought iron railing on the ramp severely dented.

NoNoN NoneNone20161026

Hard knocking when turning on engine until i compress and decompress my break. Has happened 3 times, only during the cold months

NoNoN NoneNone20161025

Takata recall toyota notified me of the recall of the airbag months ago, but they don't have the parts to fix it. Isn't this unsafe? Don't they have a legal obligation to fix this in a timely manner?

NoNoN NoneNone20161024

When i'm braking and slowing down gradually, as when approaching a red light, the brakes momentarily stop working and the car feels like it surges forward if it hits a low-traction surface like a pothole or manhole cover or wet spot. I saw there was a recall for this in 2010, but 2011 model consistently does it and has caused me and my friend to nearly rear-end other cars when driving my car. Apparently, it pertains to the regenerative braking system being turned off when the abs engages, leaving only friction brakes. This happens several times a week on the wet roads where i live (near seattle, washington). This has happened since i bought the car new in 2011 but i'm complaining now because my friend borrowed it and almost rear-ended someone and pushed me to report it. *tr

NoNoN NoneNone20161024

Repeated call to world toyota atlanta dealership requesting fix for recall not acted on. Service person stated they will contact me in a couple of days on 10-25-16. )there call on 10-26-16 service person named lewis stated no record of call. Would contact me and has not. On 10-26 my call totoyota "experience center" stated they could not get in touch with dealership after calling them. Still can not get recall work done and i would like to.

NoNoN NoneNone20161018

Tl* the contact owns a 2011 toyota prius. The contact received notification of nhtsa campaign number: 16v487000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. Updated 01/11/2017*ct consumer stated they were notified of a problem with air bags and the dealer told them that the parts were on order with toyota but unavailable. Updated 6/22/18*jb

NoNoN NoneNone20161003

Tl* the contact owns a 2011 toyota prius. The contact received notification of nhtsa campaign number: 16v487000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NoNoN NoneNone20160911

Tl* the contact owns a 2011 toyota prius. The contact stated that the check engine warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that there was a fracture in the fuel tank that needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact stated that this was a global recall (toyota/australia: fuel suction plate), but was not yet a recall in the united states. The failure mileage was 58,000.

NoNoN NoneNone20160908

Tl* the contact owns a 2011 toyota prius. The contact received a recall notification for the air bags; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The nhtsa campaign number was not available. The contact had not experienced a failure.

NoNoN NoneNone20160905

Both headlights suddenly went out at night during a rain storm on interstate 10. When this happened. Definitely a safety issue!!

NoNoN NoneNone20160831

Tl* the contact owns a 2011 toyota prius. The contact received notification of nhtsa campaign number: 16v487000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sterling mccall toyota (located at 9400 southwest fwy, houston, tx) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

NoNoN NoneNone20160825

I received a safety recall notice (interim notice) regarding defective air bags involving defective welds on air bag infiltrators. I telephoned the dealer to schedule a repair. The dealer said it could be many months before toyota comes up with a fix for this defect. They refused to replace the airbag or give me a rental vehicle. I do not think my family and i should have to drive a vehicle with a known defect that could serious injury or death for many months until toyota comes up with a "fix". There is a "fix". Toyota could simply replace the defective air bag with an air bag that is not defective. I request that toyota be compelled to replace this defective air bag or provide me with a replacement, safe vehicle until the defect is remedied. Thank you *tr

NoNoN NoneNone20160808

Tl* the contact owns a 2011 toyota prius. The contact received notification of nhtsa campaign number: 16v487000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20160803

The csa recall was issued over a month ago and nothing has happening. I feel like this is not done in a timely manner. I haven't experienced an problem with the curtain shield air bag in my prius, but that's not the point. I could have and there's no indication of when the remedy will be available. I'm an attorney and i think they're asking for a class-action lawsuit. I didn't enter my phone number because that's private. I contacted toyoya 7/26 but haven't received a response. Again, this is unacceptable.

NoNoN NoneNone20160731

Driver side door lock failed and shortly thereafter the front passenger door lock also failed. We have owned a total of five prius vehicles since 2007 and have never experienced this problem before this dual failure. Judging from the number of complaints on this site and info gathered during internet research it appears this is a widespread problem, most likely due to poor quality or defective door lock actuators. A google search (toyota prius "door lock" failure) resulted in a quarter million results.

NoNoN NoneNone20160727

Tl* takata recall. The contact owns a 2011 toyota prius .The contact received notification of nhtsa campaign number: 16v487000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. Vin tool confirms parts not available. Updated 10/13/16 *bf updated 03/13/17.*jb

NoNoN NoneNone20160719

Prius started consuming oil around the 105,000 mile mark. Two months ago, i took it to the dealer and they had me come back after 1100 miles after my oil change. They said it was consuming oil because the piston rings were leaking. The lady tried to sell me a used engine for 3,000 or 5,000 dollars. I told her that is why i bought toyota because i didn't want to spend money after 100,000 miles. I have looked online and this practically happening to all the 2010-2011 prii. My buddy owns and camry and just had his block/piston rings changed for the same problem. This morning, i am a 100 miles from the need of an oil change, and when apply the breaks i get a yellow light coming on saying "not enough oil pressure". I google this and people are saying it is because my oil is low again. I think toyota is trying to avoid having to recall this.

CrashNoY 1 InjuredNone20160719

Car was in motion about 20mph. When brakes was applied, the car failed to slow down but instead quickly accelerated. Continuously applying the brakes did nothing. Car came to a stop apply running into another car.

NoNoN NoneNone20160703

Brakes failing when applied hard or while driving over bumps.

NoNoN NoneNone20160627

Tl* the contact owns a 2011 toyota prius. The contact received notification of nhtsa campaign number: 16v487000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20160627

Tl* the contact owns a 2011 toyota prius. The contact received notification of nhtsa campaign number: 16v487000 (air bags). However, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20160627

Tl* the contact owns a 2011 toyota prius. The contact received notification of nhtsa campaign number: 16v487000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20160627

Tl* the contact owns a 2011 toyota prius. The contact received notification of nhtsa campaign number: 16v487000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 01/11/2017*ct consumer stated she read the repair contract and it showed only one airbag was fixed. Consumer asked why only one was fixed , it was only one fixed. Consumer was told "passenger-side air bag" that was defective. Updated 06/29/18*jb

NoNoN NoneNone20160627

Takata recall 6/28/2016. This can potentially kill vehicle passengers if not addressed

NoNoN NoneNone20160622

My headlight on the passenger side keeps dying out of nowhere after about three or four months of use (about 6,000 miles of driving). It has been doing this for the past year now and occurs about three of four times a year. It would happen out of nowhere. Today it occurred while driving in the rain during work (i deliver food, needing my car to drive).

NoNoN NoneNone20160621

The prius has a problem when braking over broken pavement or potholes. This happens when the brakes are applied to slow the vehicle and the car enters an area of the road where there is uneven ground. The brakes seem to not work for a second even if there is steady pressure applied to the brake pedal. This problem causes quite a startle to the car's driver. This is especially a concern to us when this happens at a crosswalk. This is an ongoing problem. Toyota of america has been contacted twice, i have taken the vehicle in to my local dealership but no fix is available.

CrashNoY NoneNone20160529

The car was traveling at about 40mph when we t boned another car that entered our lane illegally. My wife applied the brakes and we skidded for about 10 yards before hitting the other car. Neither the seat belt restraining system nor the air bag system operated.

NoNoN NoneNone20160526

I was driving on a highway in the country, go about the speed limit of 55 when i heard a very loud sound like an explosion or gunshot. I had the cover to the sunroof open and when i looked up i could see that the sunroof was shattered, crackled everywhere, but intact. When i pulled over to look at it from the outside, i could not see any debris from anything that would have hit it.. Instead it appears to bow from underneath and the sides have linear cracks all around. I was not close to another vehicle when it happened either, so i do not see that it could have been caused from anything externally. This could have caused me to be distracted to cause an accident or injury if the glass had entirely fallen through to the inside.

NoNoN NoneNone20160525

Tl* the contact owns a 2011 toyota prius. The contact received notification of nhtsa campaign number: 16v487000 (air bags) however the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20160522

2011 toyota prius 3. ( most models 2010-2014) engineering design flaw allows mice to easily access inside of the vehicle through air system. When mice are present while driving this creates a driving distraction that can lead to an accident or death. Toyota corp refuses to acknowledge the problem, but the dealership does field complaints but will not act because toyota refuses to acknowledge the problem an order a bulletin . I have photos and solution to issue, however several others may be unaware of the issue a simple google search will result in additional findings. I myself am a victim of the design flaw and nearly resulted in a car accident. Without being dramatic- this is truly a issue that needs to be reviewed seriously. I cant provide more details if needed. I'm not looking to gain money, media attention or anything else other than there is truly an issue and i want others to be safe. Its heartbreaking to look in the rear view mirror to see a 15 month old baby screaming because a mouse is running across her body and another mouse is running across the back seat and then the floor board under your feet while trying to pull over with no road shoulder.

NoNoN NoneNone20160518

Tl* the contact owns a 2011 toyota prius. While the vehicle was stationary, all of the warning lights illuminated on the instrument panel. The vehicle was towed to a dealer where it was diagnosed that the brake master assembly and the brake booster needed to be replaced. The manufacturer was made aware of the issue. The failure mileage was 81,000.

NoNoN NoneNone20160513

The cd player burns the cd image label. When entering 4 cds into the changer the cd in the 4th position burns almost the entire image label. The other cds had the image paper burned on the outer 1/4 in of the label. I reported this to the toyota dealer on may 1, 2016. On may 16,2016 i dove from wilmington ohio to lorain ohio, 3 hours playing 4 cds continuously. This caused the heat in ghe cd player to increase and burn the cds. The cd player feels very hot to the touch after use.

NoNoN NoneNone20160501

Mice invaded my car. Trapped 6. Found nests in engine area, under trunk, inside hood felt in glove compartment in a water bottle. The smell does not leave after having car detailed and steam cleaned. Toyota should take care of this. Not the consumer problem. My car was driven every day and inside a garage.

NoNoN NoneNone20160430

Brakes disengage momentarily when braking on a bumpy roadway. I have had this happen multiple times. It feels like the abs system releases the brakes and then reapplies braking. Luckily, i have not had vehicles in front of me.

NoNoN NoneNone20160430

Headlamp, 2011 prius 5 door hatchback, i have replaced the right headlamp 5 times since purchasing the vehicle in 2012. Recently the lamp above the the headlamp has also gone out. If you move the wiring i noticed the lights will work for a while then go out. The headlamps will work for a while when replace but with the last replacement the right new headlamp will not work.

NoNoN NoneNone20160428

Every once in a while - it can be months between events - our prius momentarily slams on the brakes when driving at highway speeds while nothing else is going on. We know it's not operator error. It's happened to my wife several times and me once. When it happened to me i was driving straight ahead on a dry, lightly traveled divided highway during the day. Everything on the dashboard lights up, alarms go off, the car decelerates like i suddenly stomped on the brake pedal though my foot never moved off of the gas, it lasts for maybe a second and then the car is back to normal. It's the same each time it's happened. Luckily each time this has happened we haven't had anyone tailgating us. We've taken it to the dealer multiple times. The first couple of times they looked at us like we were loony. They checked it out and we got it back with a message that said the technician checked the computer and test drove it for 20 miles and the car was operating as designed. Except it happened again. We finally convinced them that this was maybe a legitimate issue and they said they brought in a toyota field specialist who checked the car out and they said that the issue was the pcs wave radar sensor that was slightly out of alignment due to body damage (my wife had hit a small deer about a year prior to that - damage was minor and repaired at a local body shop). After they realigned the sensor, the car behaved itself for about five months. Until yesterday when it happened again.

NoNoN NoneNone20160419

There is a service bulletin concerning driver side low beam headlight malfunction toyota will be glad to fix the problem for $300 bs head lights should work !! This should be a recall

NoNoN NoneNone20160415

The headlights in my 2011 toyota prius have burned out 3 times in the last 6 months, two of the times being at night and i've had to use my high beams so that i can see. When i brought it to my mechanic, i was told that it's a defect with the 2010 and 2011 prius and that the only way to repair the issue is to install an enhancement kit, which cost me over $500. When i called toyota about this problem, i was told that my extended warranty does not cover burned out headlights. I keep trying to tell them that i don't expect them to cover burned out headlights, but that they are burning out because of a defect with the car. They keep brushing me off. I am very upset by the fact that it's a known problem with the car and toyota is not standing by it.

NoNoN NoneNone20160412

Tl* the contact owns a 2011 toyota prius. The contact received a recall notification for the air bags; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The nhtsa campaign number was unknown. The contact had not experienced a failure.

NoNoN NoneNone20160401

"takata recall" this is our first toyota purchase and we are extremely let down with the fact that it is losing an excessive amount of oil. This is a safety issue. In the event that the engine may cease if it runs out of oil. We previously have only had american vehicles, and were told that toyota is a much better product.. Well as of this past april, we had this brief light go on. It doesn't stay on very long and only appears when you turn a curve. Then the "oil maintenance due" light appeared. That's odd, because i just had my oil change done 2 months ago! I went to a local oil service station immediately and found out i was down to only one quart of oil in my engine. I've never had this happen before! They looked for a leak and didn't find one. They topped off the oil and i was free to go. Well, the same scenario happened again in july, only 3 months after the last top off. I made an appointment with the dealer to have him look it over. They said it needed a system engine cleaning, there were no leaks, they gave it an oil change, and the spark plugs looked fine.. $300 for this to be done. Then they told me to bring it back in 1900 miles... Well this seemed to work... Until... Now.. In october/november (2-3 mos later) the same issue happened, and now they are telling me i need a new engine that will cost anywhere from $3000 to $5800. I have only had this car going on 5 years. I have never had to replace an engine on any car before.. Where is the toyota quality we were told toyota stands behind???

NoNoN NoneNone20160315

Low beams failing. Increasing in frequency. Both low beam headlamps will go out at the same time. Happening monthly and usually in damp weather. Frequency is increasing. Safety is a major concern.

CrashNoY NoneNone20160302

Tl* the contact owned a 2011 toyota prius. While the contact's brother in-law was driving approximately 30 mph, the rear passenger side of the contact's vehicle was struck by another vehicle. The contact's vehicle spun around and crashed into a guardrail. The air bags did not deploy. A police report was filed. There were no injuries. The vehicle was towed to a tow yard. The insurance company declared the vehicle totalled. The manufacturer was not made aware of the failure. The failure mileage was 65,290.

NoNoN NoneNone20160229

Excessive engine oil consumption - 1qt every 2,000 miles.

NoNoN NoneNone20160207

Found out the violent engine shaking and the mystery loss of coolant without any noticeable leaks is due to a leaking head gasket that his common to many owners. Car now runs rough and mileage is affected. Many other owners reporting the same issue http://priuschat.Com/threads/new-service-bulletin-for-engine-knocking-at-startup-t-sb-0012-10.102200/page-40

NoNoN NoneNone20160207

Tl* the contact owns a 2011 toyota prius. The contact stated that the vehicle did not have a traction control switch. Due to the switch not being in the vehicle, the vehicle stalled while driving up an incline during inclement weather. The vehicle was taken to a dealer where it was diagnosed that the failure was inherent to the model. The manufacturer was notified of the failure. The failure mileage was approximately 77,000. Updated 05/06/16*lj

NoNoN NoneNone20160102

On start up in cold weather, <40*, after several days of not being used, the engine rattles like there's a loose engine mount. It lasts several seconds, then stops. After the engine warms up it's fine. This happened several years ago and i had tsb-0204-11 installed at 38,000 miles (12/18/13) and had no problem the problem reoccurred yesterday, 1/3/16, 76,000 mi, and i'll check with my mechanic for codes.

NoNoN NoneNone20151109

While driving and braking on a bumpy road surface, the brakes will initially work, quit working momentarily, then reengage. This happens regularly. I just took it to the toyota dealership, and they say the brakes are fine and there is no problem. There was a toyota recall for this issue on 2010 models. I'm afraid this issue will cause an accident. How can i get toyota to address the problem?

NoNoN NoneNone20151026

The spiral cable is defective, horn stopped working two weeks ago, cruise control stopped working last week. There has been alot of complaints about this cable. Toyota has had recalls for the tacoma and yaris that use the same part number. The air bag uses the same cable. This is a big safety issue. The cost to replace this cable is $890.00. Someone needs to look into this issue. What is the criteria for a recall, someone dieing.

NoNoN NoneNone20151017

Tl* the contact owns a 2011 toyota prius. While driving at various speeds, the vehicle hesitated to decelerate without warning. The contact stated that the brake pedal traveled to the floorboard. The contact stated that the brakes needed to be pumped in order to stop the vehicle. The vehicle was taken to the dealer where it was diagnosed that the brake cylinder assembly needed to be repaired. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 59,000.

NoNoN NoneNone20151007

I am 5'4" tall and like the seat in an upright position. There is no way i can adjust the headrest so that it allows me to sit upright and not have my head forced forward and down by the headrest. I understand this is a new "safety" regulation. This regulation needs to be changed so people of my height can drive the car without their heads being forced down. I use a foam cushion between my back and the seat to compensate for this terrible design flaw. I would like to be able to buy a car that is both safe and fits me. It is not safe to drive with my head forced down. By the way, your next box indicates bad website design. I want to put in n/a or always since there is no one time for this issue, but the stupid web designer doesn't think that should be an option.

NoNoN NoneNone20150921

I was pulled over by the police, (while on a village street) because my headlight bulb was burned out. (again!) i have had 4 headlight bulbs replaced on the 2011 prius and it is only 4 years old! Toyota has a technical service bulletin on the wiring harness, that shorts out the bulbs prematurely, but no recall. Please recall the prius for the wiring harness, so i can stop getting pulled over by the police! 09\15 thank you! *tr

CrashNoN NoneNone20150913

Tl* the contact owns a 2011 toyota prius. While attempting to park, the driver depressed the brake pedal and suddenly the vehicle accelerated forward and crashed into a pole. During the crash, the front end sustained significant damage. The air bags did not deploy. No injuries were reported and a police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 21,000.

NoNoN NoneNone20150909

I own a 2011 toyota prius which i purchased in november of that year from arlington toyota in arlington, va. Since that time i have had to replace the headlights three times. As of nov 2015, the car had 29,105 miles on it which indicates i do not put a lot of miles on the car. On all three occasions, both low beams were inoperable when i started the car. Fortunately, i was not on the road driving. On every occasion, the dealer told me the bulbs were burned out. The most recent occurrence was the night of sept 10, 2015. This time the dealer told me toyota has a wiring solution that would extend the life of the headlights, but that i would have to pay for it. The "solution" would be expensive. I told them that statement tells me there is a defect in the wiring or electrical system, and the fix should be paid for by toyota under a recall notice. I have noted that prius owners have been complaining of this same issue since 2007 and a recall had happened in 2011 for earlier year cars. The problem remains, and there is defect in the car's wiring or performance. Given the current vw diesel fiasco, i hope this issue can be addressed by the nhsta and force toyota to provide safe lighting to us prius owners.

NoNoN NoneNone20150901

I was moving forward in a turn lane on a city street preparing to make a left turn. A vehicle cut in front of my car and it was necessary to make a quick stop to avoid an accident. Immediately red warning lights lit up indicating a problem with the brakes. The repair statement from the dealer indicated that the brake booster with master cylinder assembly had failed and needed to be replaced. The repair required over two weeks to complete and i was informed that the procedure in the service manual for repairing the problem was incorrect.

NoNoN NoneNone20150831

There are 3 issues i am having with this prius. The brakes are the first problem. As others have stated, i too have the same lurching forward when braking over bumby or rough roads. This has been ongoing over the last few years. Second, the suspension is creaking and crunching when making turns at low speeds under 20mph. This happens when the wheels are turned all the way right and all the way left. This crunching noise happens when backing out of the driveway, making u-turns, coming to a stop on an incline, and braking over speed bumps. I've had the dealer look at this for the last year when i come in for service and one tech says they can't figure it out, another tech says he hears it but can't find the root of the problem, the service mgr. Also went on a drive with me and reproduces the noise concern but the techs couldn't find it. Most were suggesting new front suspension components-struts, towers, links, etc. I replaced the two front struts and all of the extra components-the noise concern is still there. I am very upset about this. Third issue is the ice-motor. When stopped at a red light and the engine shuts off, the car lurches forward and makes a creaking sound. It's appears that something is not right. The engine seems like it is loose. The engine also makes rattling sound when cruising lightly at 15-25 mph with the accelerator pressed slightly. The sound is coming from the passenger side, under the dashboard-glove compartment area. This is a rattle sound coming from the engine. I've had this looked at as well and the dealer states they cannot duplicate it. I have recorded all sounds related to these concerns and am taking it back to the dealer this month.

NoNoN NoneNone20150831

Excessive oil consumption. Recently i notice oil pressure low light lights frequently. It used the oil was changed every time the maintenance light come up. About every 5000 miles. Now the low oil pressure comes almost every 1000 miles. The car only has 89k miles.

NoNoN NoneNone20150822

Left car running the night before. Didn't know it. Locked car that evening. Battery dead next day. Shouldn't there have been a warning when i locked car, that car was not off?

NoNoN NoneNone20150806

Traction control and abs warning lights came on. Cruise control stopped working. Took it to toyota who said codes indicated failure of master cylinder. Cost of repair $3,400. I think they have a defective part problem.

NoNoN NoneNone20150731

I noticed around 90,000 miles that my car began consuming oil at any accelerated rate, so i didn't think too much about it. Then i noticed that i my oil gauge was turning on every 1,000-1,200 miles, my car was completely out of oil. I went online to toyota prius forums and started doing more research and this is a common problem for 2010-2011 prius's. Bob smith toyota, in la crescenta, who sold me the car, ran an oil consumption study and concluded that there is a major issue and they contacted toyota did not want to acknowledge there is an problem for the sake that this could result in a class action lawsuit based on negligence.

NoNoN NoneNone20150714

Request help with 2011 toyota prius oil consumption, quality, safety, & air pollution issues: i bought the car new. Just after 100,000 miles i noticed it was using oil between oil changes. It has gotten way worse to now at 145,000 miles it used 3 qts in 2000 miles. It does not warn you that the oil level is low until you are 3.5 qts low & a messages says you have low oil pressure. This is unsafe in that the car could go dry on oil and the engine sieze up. There is a tsb on this for other toyota vehicles, but not yet prius. I believe prius needs to be added to the list & i want toyota to replace my engine or at least the piston rings. So far toyota is not admitting to oil consumption problems with the prius. This is also a possible emissions issue. I contacted toyota's customer experience center in feb 2016 and they set-up case no. 1602170764 to track my complaint. They referred me to alamo toyota in san antonio. I do not believe that toyota is being proactive in addressing this problem. After researching this issue on line, i have found many other toyota prius owners with the same problem. The problem does not show up until you are close to the 80,000-100,000 miles point and so for those folks that drive less, the problem may not show up for another couple of years. I thank you in advance for any help that you can provide to me. I spent over $23,000 for this car and hoped it would give me trouble-free transportation for more than 4 years and 100,000 miles.

NoNoN NoneNone20150708

Tl* the contact owns a 2011 toyota prius. While driving approximately 65 mph, a scraping type noise was heard under the vehicle and a bump was felt. The contact discovered that the front driver side wheel well dislodged from the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 69,255. The vin was not available.

NoNoN NoneNone20150630

Headlights burn out frequently or stop working intermittently; headlight assembly on passenger side appears to have leakage and low beam appears at a lesser brightness than driver side beam. Had at dealer 4 times in same day for issue with driver headlight in summer 2015 and now at dealer for passenger side issues. This happens in unpredictable circumstances including after long operation or after having just started the vehicle - inconsistent.

CrashNoN NoneNone20150627

My wife was driving our 2011 prius during stop and go traffic. She said the car just took off on her on it's own she tried to brake but it wouldn't stop. It crashed into the motorhome that i was driving. The air bags never deployed. The car was totaled due to the extensive damage.

NoNoN NoneNone20150531

On at least six occasions, i have lost control for a second or two while braking. While applying the brakes, and simultaneously crossing any sort of uneven terrain, the vehicle suddenly darted forward as i slowed. After reading a large number of similar incidents via a web search, i decided i needed to report this possibly dangerous issue.

NoNoN NoneNone20150526

We have been experiencing braking abnormalities for 1-2 months, and when our brake malfunction light came on we had it checked out. Initially, about 1 month ago, the toyota dealer's service dept. Could not detect an issue, so simply reset the computer. But, again, the malfunction light returned and again, we returned the car to the service dept. On this occasion, they told us that nitrogen gas has leaked from the accumulator into the braking system. Research indicates that this is a similar problem experienced by 2010 prius owners. We would love for toyota to fix this issue rather than us cover the $5000 for brake system replacement.

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