Prevost H3-45 2017

Complaint Information: Recalls, Investigations, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 260241 [USA]: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
    Prevost car (us) inc. (prevost) is recalling certain 2014 and 2018 h3-41, 2013-2024 h3-45, 2012-2024 x3-45, and 2017-2023 x3-45 commuter vehicles. The red beacon lighting on the threshold warning system (tws) may not be bright enough. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 403, "platform lift systems."
    prevost will replace the red beacons, free of charge. Interim letters notifying owners of the safety risk were mailed february 6, 2024. A second notice will be mailed once the remedy is available. Owners may contact prevost customer service at 1-866-870-2046. Prevost's number for this recall is sr24-03.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 191841 [USA]: An overheated alternator bearing can increase the risk of a fire.
    Prevost car (us) inc. (prevost) is recalling certain 2010-2023 h3-45, h3-45 vip, x3-45, x3-45 com, and x3-45 vip vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
    prevost will replace the alternator belt, free of charge. Owner notification letters were mailed september 30, 2022. Owners may contact prevost customer service at 1-866-870-2046.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 147408 [USA]: If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. if the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.
    Prevost cars, inc. (prevost) is recalling certain 2017-2020 x3-45 coach, commuter, vip, and vip entertainer buses, and h3-45 coach and vip buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.
    prevost will notify owners and will update the engine software, free of charge. The recall began december 19, 2019. Owners may contact prevost customer service at 1-866-870-2046.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 140681 [USA]: If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.
    Prevost cars, inc is recalling certain 2015-2018 x3-45 vip, x3-45 vip entertainer, x3-45 passenger, h3-45 vip, and h3-45 passenger coaches and motorhomes equipped with specific fire suppression systems. The actuator of the fire extinguisher system may not function properly, preventing the fire extinguisher from discharging the fire suppression agent.
    prevost cars will notify owners, and the fire suppression system manufacturer will inspect the systems, replacing them as necessary, free of charge. The recall began april 15, 2019. Owners may contact prevost customer service at 1-866-870-2046. Prevost's number for this recall is sr19-03.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 133705 [USA]: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
    Prevost cars, inc. (prevost) is recalling certain 2010-2018 h3-41, h3-45, h3-45 vip, x3-45, x3-45 commuter, x3-45 vip, and x3-45 vip entertainer vehicles, equipped with certain kidde plastic-handle or push button 'pindicator' fire extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.Nhtsa.Gov/odi/rcl/2017/rmisc-17e062-5427.Pdf
    prevost will notify owners, and instruct them to contact kidde for a replacement fire extinguisher, free of charge. Owner notification letters were mailed july 11, 2018. Owners may contact prevost customer service at 1-866-870-2046, or kidde customer service toll free at 1-855-262-3540 or online at www.Kidde.Com and click on "product safety recall" for more information. Prevost's number for this recall is sr17-31.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 138367 [USA]: If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. either scenario increases the risk of a crash.
    Prevost cars, inc. (prevost) is recalling certain 2008-2018 h3-41, h3-45, h3-45 vip, x3-45, x3-45 vip, x3-45 vip entertainer, and xl2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
    prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on december 4, 2017. Owners may contact prevost customer service at 1-866-870-2046. Prevost's number for this recall is sr17-28.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 185025 [USA]: A loss of wiper function can reduce the driver's visibility, increasing the risk of a crash.
    Prevost cars, inc. (prevost) is recalling certain 2016-2017 h3-45 motor coaches. The affected vehicles have wiper arms that can crack where they mount to the wiper motor causing the wiper arms to bend or detach from the vehicle.
    prevost will notify owners, and dealers will inspect the vehicles and replace the windshield wiper mounts, as necessary, free of charge. The recall began on may 22, 2017. Owners may contact prevost customer service at 1-866-870-2046. Prevost's number for this recall is sr17-09.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 122310 [USA]: If the fasteners loosen, the trailer hitch may deform or detach from the vehicle, increasing the risk of a crash.
    Prevost cars, inc. (prevost) is recalling certain 2014-2017 h3-45, h3-45 vip, x3-45, x3-45 vip, and x3-45 vip entertainer motor coaches equipped with 10,000lb-capacity trailer hitch receivers. The trailer hitch mounting fasteners may loosen.
    prevost will notify owners, and dealers will replace the trailer hitch mounting hardware, free of charge. The recall began on june 30, 2017. Owners may contact prevost customer service at 1-866-870-2046. Prevost's number for this recall is sr17-11.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 122967 [USA]: If the steering arm lever fails, causing a loss of steering, it can increase the risk of a crash.
    Prevost cars, inc. (prevost) is recalling certain 2017 h3-45 and x3-45 motor coaches. These vehicles have steering arm levers that were incorrectly forged, possibly resulting in the steering arm levers cracking and failing.
    prevost will notify owners, and dealers will replace the steering arm lever, free of charge. The recall began on march 20, 2017. Owners may contact prevost customer service at 1-877-773-8678. Prevost's number for this recall is sr17-05.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2019084 [Canada]: Accessories
    Issue: on vehicles equipped with a fire suppression system that includes a kidde kds-25 fire extinguisher, there may be a problem with the electric actuator on the fire extinguisher. This could cause the fire extinguisher not to discharge when it is activated. Safety risk: in a fire, an extinguisher that does not work could increase the risk of injury and/or property damage. Corrective actions: the company will notify owners by mail. Owners will be instructed contact prevost, who will inspect extinguishers and repair as necessary.

  • Recall 2017570 [Canada]: Accessories
    On certain buses equipped with kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by kidde directly. Note: for more information about recalled fire extinguishers, please visit www.Kidde.Com.

  • Recall 2017476 [Canada]: Fuel supply
    On certain vehicles, the fuel tank cradle bolts could loosen and fail.  if this occurs, the fuel cradle and fuel tank could drop to the ground, which could disable the vehicle, increasing the risk of a crash.  this could also potentially result in a fuel leak.  fuel leakage, in the presence of an ignition source, could result in a fire causing property damage and/or personal injury.  correction:  dealers will repair and shim the attachment points, and the hardware will be replaced.

  • Recall 2017237 [Canada]: Visual system
    On certain vehicles, the wiper arm mounts may develop cracks or fractures where they attach to the wiper motor linkage. This could result in the wiper arm partially separating from the linkage, resulting in a loss of wiper function. This could reduce driver visibility and could increase the risk of a crash causing injury and/or damage to property. Correction: the prevost service department will inspect the mounts and replace as necessary.

  • Recall 2017087 [Canada]: Steering
    On certain buses, the steering arm lever could fail prematurely which could result in the sudden loss of steering which could increase the risk of a crash causing injury and/or damage to property. Correction: dealers will replace the steering arm lever.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • IS-23019 - SUSPENSION: Sway bar collars improvement
  • IS-22106 - EQUIPMENT: H3 lavatory fan retrofit kit
  • IS-21089 - ENGINE AND ENGINE COOLING: Efd h3 vip condenser repositioning
  • IS-18106 - STEERING: Kit power steering tank convertion cummins to zf with d13 engine
  • MI16-32 - ENGINE AND ENGINE COOLING: Improved bearings are now available to replace the original bearings used on some prevost vehicles idler pulleys.
  • IS-19910i - ENGINE AND ENGINE COOLING: Electric fan drive cooling system conversion with delco remy alternator. Revision : i note added regarding power cable connection
  • IS-19900J - ENGINE AND ENGINE COOLING: Electric fan drive cooling system conversion with bosch alternator. Revision : j - note added regarding power cable connection
  • IS-21072B - ELECTRICAL SYSTEM: Steering gateway. Revision b - pin 2 and 10 were inverted on connector a139
  • MI22-12B - SERVICE BRAKES, AIR: Air tanks draining sequence. Revision: b - general update
  • SP18-35J - ENGINE AND ENGINE COOLING: P20EE (diagnostic troubleshooting code) solution - nox conversion efficiency. Revision j - range of applicable vins updated.
  • MI22-12A - SERVICE BRAKES, AIR: Air tanks draining sequence. Revision: a - erroneous secondary & accessory tanks location.
  • MI22-12 - SERVICE BRAKES, AIR: Air tanks draining sequence
  • IS-17151C - EXTERIOR LIGHTING: Halogen to led fog light replacement kit. Revision: c - advanced kits canceled
  • SP18-35J - ENGINE AND ENGINE COOLING: P20EE (diagnostic troubleshooting code) solution - nox conversion efficiency. Revision j - range of applicable vins updated.
  • IS-22902 - WHEELS: Tag axle hub flange - alternate cap screw
  • IS21-072 - ELECTRICAL SYSTEM: Steering gateway, revision a : cancel watch dog removal from efd part of the instruction
  • MI20-08C - EQUIPMENT: Storage and startup guidelines : part number updates
  • IS21-072A - ELECTRICAL SYSTEM: Steering gateway revision a cancel watch dog removal from efd part of the instruction
  • IS20-925A - VISIBILITY: Central hvac merv filters installation
  • IS20-932A - EQUIPMENT: H3 series envirocare - ions air sanitizer
  • IS22-040 - EQUIPMENT ADAPTIVE/MOBILITY: Brake pedal seal plate installation kit
  • IS21-072 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Steering gateway schematic
  • SP18-35H - EQUIPMENT: P20EE (diagnostic troubleshooting code) solution - nox conversion efficiency
  • SP18-35H - EQUIPMENT ADAPTIVE/MOBILITY: P20EE (diagnostic troubleshooting code) solution - nox conversion efficiency
  • IS19_908E - ELECTRICAL SYSTEM: Bosch to delco remy alternator installation, h3-45 revision : e, updated electrical schematic. Added instructions for h series ghg17 engine variant.
  • SP18-39D - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Scr converter replacement - aftertreatment system
  • SP18-35H - EQUIPMENT:MECHANICAL: P20EE (diagnostic troubleshooting code) solution - nox conversion efficiency
  • MI18-16B - ELECTRICAL SYSTEM: Bosch hd10 alternator diagnostic guide revision b to avoid replacement of alternators that are in fact in good working order, perform the steps which follow to help you perform a more precise diagnosis.
  • SP18-35H - POWER TRAIN: P20EE (diagnostic troubleshooting code) solution - nox conversion efficiency
  • MI21-06 - FUEL SYSTEM, DIESEL: Diesel exhaust fluid ( def ) contamination in fuel system, inspection and repair ⿿ from us10 to newer engine generation
  • SP18-35F - POWER TRAIN: P20EE (diagnostic troubleshooting code) solution - nox conversion efficiency rev e: expiration date removed
  • Mi21-07A - WHEELS: Ront & tag axle ⿿ unitized hub bearing end play verification and replacement
  • is_20089 - LATCHES/LOCKS/LINKAGES: Lavatory compartment sliding door latch improvement
  • IS-18042 - ELECTRICAL SYSTEM: Eberspacher preheater installation in replacement of spheros & valeo preheaters
  • MI20-08C - STRUCTURE: Storage and startup guidelines: periodically, circumstances arise requiring operators to temporarily park a coach in storage. Whether it is a few weeks or several months, sporadic out of service times or a full stop, prevost recommends foll
  • IS-20925A - POWER TRAIN: Central hvac merv filters installation reva
  • IS-20932A - EQUIPMENT: H3 series envirocare - ions air sanitizer rev a
  • VBC-PREVOST 4 - EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:BRAKING: Communication letter from accociate administration for enforcement, nhtsa from prevost subject vehicle brand: prevost (ewr#000650)
  • IS-20932 - EQUIPMENT: H3 series envirocare - ions air sanitizer
  • IS-18091A - STEERING: Tie rod 610052 first installation instructions: use these instructions when replacing the drop joint tie rod on s82, s84 / s84u i-beam axles. The new tie rod will be adjusted to the length of the original; however, a steering alignment ne
  • MI20-19B - ENGINE AND ENGINE COOLING: Introducing a new engine coolant into prevost service center network
  • MI20-19A - ENGINE AND ENGINE COOLING: Rev a: mention added concerning ddc series 60 engine sca requirement
  • MI21-01 - EQUIPMENT: Volvo i-shift transmission replacement - difference between connections at the top of the oil filter housing
  • MI21-01 - POWER TRAIN: Volvo i-shift transmission replacement - difference between connections at the top of the oil filter housing
  • SP18-39C - FUEL SYSTEM, DIESEL: Scr converter replacement - aftertreatment system revision: c expiration date removed 12/22/2020
  • SP18-35E - FUEL SYSTEM, DIESEL: P20EE (diagnostic troubleshooting code) solution - nox conversion efficiency rev e: expiration date removed
  • MI20-19 - EQUIPMENT: Introducing a new engine coolant into service
  • MI02-17A - EQUIPMENT ADAPTIVE/MOBILITY: Revision : a torque value reduced
  • MI18-02A - ENGINE AND ENGINE COOLING: Engine oil & filter change intervals - volvo d13 engine, from us10 revision: a updated for obd20 engines
  • IS-19165A - ELECTRICAL SYSTEM: Lavatory fan retrofit kit applicable for h3 series coaches from r-1012 (1994) revision a: added installation detail at step 8
  • IS-13169A - BACK OVER PREVENTION: SENSING SYSTEM: RADAR: Prevost aware adaptive cruise braking (acb) flr20 radar sensor replacement kit revision a: kit is13169-1 & is13169-2 canceled, use 145373 &145372
  • MI20-14 - VISIBILITY: Prevost driver assistâ¿¢ - windshield replacement equipped with camera
  • IS-20923 - EQUIPMENT: H3 driver⿿s partition lite installation
  • IS-20929 - EQUIPMENT: Uv lights installation in ac compartment
  • IS-20929 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Uv lights installation in a/c compartment
  • P103400 - ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR: Pm sensor has detected battery voltage is too high us 2017 emission level prevost units with delco alternators
  • P040200 - ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL: Engine exhaust gas recirculation differential pressure - mechanical system not responding properly us13 ⿿ us20 emissions
  • U17_P040200 - ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL: Engine exhaust gas recirculation differential pressure - mechanical system not responding properly us13 ⿿ us20 emissions
  • MI20-08B - EQUIPMENT: Storage and startup guidelines revision: b parts added to suggested material 08-10-2020
  • IS-20922 - EQUIPMENT ADAPTIVE/MOBILITY: Sigma passenger seats partition kit
  • MI18-18B - EQUIPMENT: General hoisting and towing procedures revision: b updated 2.1 to show rubber chocks, secure front and rear.
  • MI20-12 - STEERING: Jerky, noisy or hard to turn steering gearbox. Hydraulic end limiter adjustment. All models ⿿ equipped with rb bosch/zf servocom or servocomtronic steering gearbox
  • IS-09900i - EQUIPMENT ADAPTIVE/MOBILITY: Electric fan drive cooling system conversion with bosch alternator revision i: parts obsolete: 050303, 391028, 562112 replaced by: 830165 24v red telltale light module qty: 1x 381594 bracket, telltale qty:1x 561540 tab terminal, st,16
  • IS-19910H - ENGINE (PWS): Electric fan drive cooling system conversion with delco remy alternator revision h: parts obsolete: 050303, 391028, 562112 replaced by: 830165 24v red telltale light module qty: 1x 381594 bracket, telltale qty:1x 561540 tab terminal,
  • IS-20906 - EQUIPMENT ADAPTIVE/MOBILITY: Plexiglass shield behind driver h3 series
  • MI20-08A - EQUIPMENT: Storage and startup guidelines: rev a: 21516229 replaced by 23381562 20523393 replaced by 21454749 800383 removed 611471 replaced by 611360 70376808 replaced by 21036050 21396642 replaced by 20967831
  • MI20-09 - EQUIPMENT: Prevost vehicle disinfection procedure revision a
  • IS-19084 - EQUIPMENT: Accessory air filter replacement replaces 642192
  • U17_P040200 - ELECTRICAL SYSTEM: Repair instructions to address fault codes P040200 engine exhaust gas recirculation 1 valve positionflow excessive detected
  • U02A200 - ELECTRICAL SYSTEM: Repair instructions to address fault codes U02A200 lost communication with reductant quality module
  • U029E00 - ENGINE (PWS): Repair instructions to address fault codes U029E00 lost communication with nox sensor "b"
  • U029D00 - ENGINE (PWS): Repair instructions to address fault codes U029D00 lost communication with nox sensor "a"
  • P256000 - EQUIPMENT: Repair instructions to address fault codes P256000 engine coolant level low
  • P242A15 - EQUIPMENT:ELECTRICAL: Repair instructions to address fault codes P242A15 exhaust gas temperature sensor bank 1 sensor 3 - circuit short to battery or open
  • P20E892 - EQUIPMENT: Repair instructions to address fault codes P20E892 reductant pressure too low - performance orincorrect operation
  • P208464 - EQUIPMENT: Repair instructions to address fault codes P208464 exhaust gas temperature sensor circuit range/performance bank 1 sensor 2 - signal plausibility failure
  • P204A13 - EQUIPMENT: Repair instructions to address fault codes P204A13 reductant pressure sensor - circuit open
  • P204713 - EQUIPMENT: Repair instructions to address fault codes P204713 reductant injection valve control bank 1 unit 1 ⿿ circuit open
  • P203F00 - EQUIPMENT: Repair instructions to address fault codes P203F00 reductant level low
  • P203115 - EQUIPMENT: Repair instructions to address fault codes P203115 exhaust gas temperature sensor bank 1 sensor 2 - circuit short to battery or open
  • P10CE97 - EQUIPMENT: Repair instructions to address fault codes P10CE97 reductant return: no flow detected - componentor system operation obstructed or blocked
  • P107575 - EQUIPMENT: Repair instructions to address fault codes P107575 clutch system - emergency position not reachable
  • P107017 - BRAKES (PWS): Repair instructions to address fault codes P107017 gearbox brake valve (vagb) - circuit voltage above threshold
  • P105998 - POWER TRAIN: Repair instructions to address fault codes P105998 gearbox oil temperature sensor - component orsystem over temperature
  • P054415 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Repair instructions to address fault codes P054415 exhaust gas temperature sensor bank 1 sensor 1 - circuit short to battery or open
  • P052400 - ENGINE AND ENGINE COOLING: Repair instructions to address fault codes P052400 engine oil pressure too low
  • P040200 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Repair instructions to address fault codes P040200 engine exhaust gas recirculation 1 valve positionflow excessive detected
  • P029800 - ENGINE (PWS): Repair instructions to address fault codes P029800
  • P021700 - ENGINE AND ENGINE COOLING: Repair instructions to address fault codes P021700 engine coolant over temperature condition
  • NOx_Conv2 - EQUIPMENT:ELECTRICAL: Repair instructions to address fault codes P207F-00; P20EE-00
  • NOX_Conv1 - EQUIPMENT ADAPTIVE/MOBILITY: Repair instructions to address fault codes P207F-00 - reductant quality
  • FUELFILTER - ENGINE (PWS): Repair instructions to address fault codes P008A-00; P0087-00
  • MI20-09 - EQUIPMENT:OTHER:LABELS: Prevost vehicle disinfection procedure
  • MI20-08 - UNKNOWN OR OTHER: Storage and startup guidelines - all prevost vehicles & volvo 9700
  • IS-20905 - EQUIPMENT: Hand sanitizer dispenser installation
  • IS-19064 - STRUCTURE: Baggage door seal replacement
  • MI15-24 - EQUIPMENT ADAPTIVE/MOBILITY: Added: power cables for l.H. Side alternator & fan drive breaker box
  • IS-14076 - EQUIPMENT: This instruction sheets explains how to replace the fuel tank on h-series vehicles. (replacing older series tanks by newer model)
  • IS-19910G - ENGINE AND ENGINE COOLING: Revision : mention added stating to disable prime.
  • IS-19900H - ENGINE AND ENGINE COOLING: Revision : mention added in the instruction sheet stating to disable "prime"
  • IS-19921A - EQUIPMENT: This instruction sheet explains how to install a seatbelt cutter in the driver's area
  • IS-19066 - SERVICE BRAKES, AIR: This instruction sheet describes how to cut the air dryer bracket, to avoid dirt accumulation, and applies to vehicles with the air dryer located into the wheel pit .
  • SCI19-01C - ELECTRICAL SYSTEM: The intent of this procedure is to guide you through the steps required to program a mcm especially for the control of the electric fan drive as required for conversion kit of instruction sheets is-19900, is-19901, is19910, is-19912.
  • IS-19900G - ELECTRICAL SYSTEM: This instruction sheet explains how to install the electric fan drive cooling system conversion kit with bosch alternator - h3 series us10 cooling system
  • IS-19043 - EQUIPMENT: This instruction sheet explains how to relocate the wheel chair lift parcel rack fan
  • IS-17151 - LIGHTING (PWS): This instruction sheet explains how to replace halogen fog light to led's
  • IS-19910E - ELECTRICAL SYSTEM: This instruction sheet explains how to perform an electric fan drive cooling system conversion with delco remy alternator - h3 series us10 to ghg17 included
  • SP18-35D_English - FUEL SYSTEM, DIESEL: On vehicles with active code P20EE, perform the following checklist and operations.
  • IS-19910D - ELECTRICAL SYSTEM: This instruction sheet explains how to perform an electric fan drive cooling system conversion with delco remy alternator - h3 series us10 to ghg17 included
  • IS-19900E - ELECTRICAL SYSTEM: This instruction sheet explains how to install the electric fan drive cooling system conversion kit with bosch alternator - h3 series us10 cooling system
  • IS-18091 - STEERING: This instruction sheet explains how to perform the first installation of tie rod 610052 on prevost vehicles equipped with dana s82, s84 / s84u i-beam axles, 1994- today
  • MI18-45A - POWER TRAIN: Vehicles identified below are compatible with a new tie rod design. This new tie rod 610052 has updated ball joints and a fine adjuster sleeve. It replaces former drop type ball joint tie rods. Refer to is-18091 for installation instruction
  • Mi14-34D - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL: Prevost aware adaptive cruise braking (acb) - flr20 & flr21 radar sensor alignment
  • IS-19915 - EQUIPMENT: Mp-1000 multimedia player installation
  • IS-19911C - EQUIPMENT: Intelligent sleep mode installation
  • IS-19910C - ELECTRICAL SYSTEM: Electric fan drive cooling system conversion with delco remy alternator - h3 series us10 up to ghg17
  • IS-19900D - ENGINE AND ENGINE COOLING: Electric fan drive cooling system conversion with bosch alternator - h3 series us10 cooling system
  • IS-18910 - EQUIPMENT: This instruction sheet shows how to install a flap over the diesel filling cap.
  • IS-18091 - SUSPENSION: This instruction sheet explains how to install the tie rod 610052.
  • IS-17900A - STRUCTURE: Wheel fender stainless steel protector
  • CK19-16 - SEAT BELTS:FRONT:WARNING LIGHT/DEVICES: Isri seat belt with sensor installation (accessory kit 23687694)
  • WB19-07 - SERVICE BRAKES, AIR: On the independent front suspension (ifs) of the vehicles affected by this bulletin, check and make sure that there is enough clearance between the brake hoses identified in the procedure and their respective support bracket.
  • SP18-35C_English - ENGINE AND ENGINE COOLING: On vehicles with active code P20EE, perform the following checklist and operations.
  • IS-19908E - ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR: This instruction sheet explains how to perform alternator conversion, from bosch to delco remy, on h3 vehicles
  • IS-18910 - FUEL SYSTEM, DIESEL: This instruction sheet shows how to install a flap over the diesel filling cap.
  • IS-19900A - ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR: This instruction sheet explains how to convert h3 series us10 vehicles equipped with bosch alternators to electric fan drive (efd) cooling system
  • SP18-35B_English - ENGINE (PWS): On vehicles with active code P20EE, perform the following checklist and operations.
  • IS-18910 - FUEL SYSTEM, DIESEL: This instruction sheet explains how to install a flap over the diesel filling cap
  • IS-18115 - EQUIPMENT ADAPTIVE/MOBILITY: This instruction sheet explains how to install a gm glove box lock on h-series vehicles
  • IS-17071A - ELECTRICAL SYSTEM: This instruction sheet explains how to install an eld interface on obd vehicles
  • SP18-39B - ENGINE (PWS): This special bulletin explains how to perform the replacement of the scr tank, when authorized.
  • SCI19-01A - ELECTRICAL SYSTEM: This procedure explains how to program a mcm especially for the control of the electric fan drive, as required for conversion kit of instruction sheets is-19900 & is-19910.
  • MI19-06 - BRAKES (PWS): This maintenance information is published to answer some questions regarding the inverted or ?Trailing? Mounting position of the drive axle brake calipers on prevost vehicles
  • MI19-05 - EQUIPMENT: This maintenance information expains how to adjust p/n 660865, 660699 draglinks
  • IS-19911B - EQUIPMENT: This instruction sheet explains how to install ism (intelligent sleep mode) - on h series with prime hardware
  • IS-19910 - EQUIPMENT:ELECTRICAL: This instruction sheet explains how to convert h3 series us10 vehicles (equipped with delco remy alternators) to electric fan drive (efd) cooling system
  • IS-19908 - ELECTRICAL SYSTEM: This instruction sheet explains how to perform alternator conversion, from bosch to delco remy, on h3 vehicles
  • IS-19900 - ENGINE AND ENGINE COOLING: This instruction sheet explains how to convert h3 series us10 vehicles equipped with bosch alternators to electric fan drive (efd) cooling system
  • IS-15075 - STRUCTURE: This instruction sheet explains how to replace fenders made of fiber glass with aluminium
  • SCI19-01 - EQUIPMENT: This procedure explains how to program a mcm especially for the control of the electric fan drive, as required for conversion kit of instruction sheets is-19900 & is-19910.
  • Sp18-39A - ENGINE AND ENGINE COOLING: This special bulletin explains how to perform the replacement of the scr tank, when authorized.
  • SCI18-46 - EQUIPMENT:ELECTRICAL: This service center instructions explains how to install the prevost ultimate entertainment system
  • Wb17-14B - ELECTRICAL SYSTEM: On the vehicles affected by this bulletin, the power cable stud adapter on the alternator must be inspected and if needed, replaced.
  • IS-18905 - EQUIPMENT: This instruction sheet explains how to install hatches with fan on h3 vehicles.
  • WB18-43 - POWER TRAIN: This warranty bulletin explains how to update the vecu (vehicle electronic control unit) parameters to allow auto engine brake function with the i-shift transmission.
  • SP18-39 - EQUIPMENT: This special bulletin explains how to perform the replacement of the scr tank, when authorized.
  • Sp18-35 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : On vehicles with active code P20EE, perform the following checklist and operations.
  • WB18-04 - ELECTRICAL SYSTEM:SOFTWARE: On the vehicles affected by this bulletin, update ems and acm software to the latest version available.
  • MI18-37 - POWER TRAIN:AUTOMATIC TRANSMISSION: This maintenance information presents information about the removal or installation of the lang kk73.1 electromagnetic clutch - part of the bitzer (model 4nfcy) air conditioning compressor.
  • MI18-21A - ENGINE AND ENGINE COOLING: This maintenance information presents information about the bitzer a/c compressor oil change interval and reminds technicians to clean the oil filter/strainer and the magnetic drain plug.
  • MI18-18A - EQUIPMENT: This maintenance information explains how to tow and hoist prevost vehicles.
  • MI16-17G - ENGINE AND ENGINE COOLING: This maintenance information explains how to remove and install the bosch hd10 (120a or 150a) alternators
  • WB18-01A - STRUCTURE: On the vehicles affected by this bulletin, it is necessary to add two metal reinforcement plates to all the parcel rack door supports that are holding a door gas shock.
  • MI18-18 - EQUIPMENT:MECHANICAL:WRECKER AND WHEEL LIFT DEVICES: This maintenance information explains how to tow and hoist prevost vehicles.
  • MI18-21 - EQUIPMENT ADAPTIVE/MOBILITY: This maintenance information presents information about the bitzer a/c compressor oil change interval and reminds technicians to clean the oil filter/strainer and the magnetic drain plug.
  • MI18-16A - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This maintenance information presents guidelines to help with the diagnosis of the bosch hd10 alternators
  • IS-18902 - EQUIPMENT ADAPTIVE/MOBILITY: This instruction sheet explains how to installa parcel rack door kits
  • WB18-15 - ELECTRICAL SYSTEM:SOFTWARE: On the vehicles affected by this bulletin, the instrument cluster software must be updated. This mandatory cluster software update will raise the primary and secondary air system ?Low pressure warning? Set point.
  • IS-17905 - ELECTRICAL SYSTEM: This instruction sheet explains how to install an eld interface kit on pre-obd prevost vehicles equipped with volvo d13 engines
  • IS-13009B - EQUIPMENT:MECHANICAL: This instruction sheet explains how to install and adjust drag link # 660699
  • MI18-02 - ENGINE AND ENGINE COOLING: This mainteannce informaiton presents the latest engine oil & filter change intervals for the volvo engine
  • MI16-17F - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This maintenance information explains how to remove and install the bosch hd10 (120a or 150a) alternators
  • IS-15907A - EQUIPMENT:MECHANICAL: This instruction sheet explains how to assemble the bendix flr10 and flr20 radar sensor alignment tool
  • IS-13169A - BRAKES (PWS): This instruction sheet explains how to install the aware adaptive cruise braking (acb) flr20 radar sensor replacement kits # 145372 and 145373
  • IS-17907 - EQUIPMENT:ELECTRICAL: This instruction sheet explains how to install the volvo electronic logging device (eld)
  • IS-17071 - ELECTRICAL SYSTEM: This instruction sheet explains how to install an eld interface on obd vehicles
  • IS-17016 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This instruciton sheet explains how to relocate the rv-3 valve
  • Wb18-01 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: On the vehicles affected by this bulletin, it is necessary to add two metal reinforcement plates to all the parcel rack door supports that are holding a door gas shock.
  • MI17-22 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: This maintenance information explains how to inspect the fuel tank cradle mounting screws on a yearly basis
  • IS-17043A - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This instruction sheet explains how to optimise the operation of the lavatory fan
  • Mi16-15 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: The beru sensors used on prevost vehicles to monitor tire pressure (tpms system) are being replaced by new huf sensors and their corresponding stainless valves stems. Since the older and newer sensors are using different valve stems, repla
  • WB17-02 - ENGINE AND ENGINE COOLING: This bulletin explains how install an extension to the linear thermal detector (ltd) over the alternators
  • IS-17900A - WHEELS: This instruction sheet explains how to install a wheel fender stainless steel protector
  • IS-17043 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This instruction sheet explains how to optimise the operation of the lavatory fan
  • CK17-30 - ELECTRICAL SYSTEM:SOFTWARE: On the vehicles affected by this bulletin, it is now possible to replace the older generation tgw 2.0 (3g network) by the newer 2.1 version (4g the network) using accessory kit 23266301 and the following procedure.
  • SCI16-40 - ENGINE (PWS): On the vehicles affected by this bulletin, replace the engine information decal located in the engine compartment. (internal procedure)
  • WB16-33 - ENGINE (PWS): On the vehicles affected by this bulletin, replace the engine information decal located in the engine compartment.
  • MI16-32 - POWER TRAIN:DRIVELINE:CENTER SUPPORT BEARING: Explains that improved bearings are now available to replace the original bearings used on some prevost vehicles idler pulleys.
  • CK17-27 - EQUIPMENT ADAPTIVE/MOBILITY: This conversion kit explains how to to disable the acb radar.
  • WB16-33A - ENGINE (PWS): On the vehicles affected by this bulletin, replace the engine information decal located in the engine compartment.
  • SCI16-40A - ENGINE (PWS): On the vehicles affected by this bulletin, replace the engine information decal located in the engine compartment.
  • MI16-15B - EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE: The beru sensors used on prevost vehicles to monitor tire pressure (tpms system) are being replaced by new huf sensors and their corresponding stainless valves stems. Since the older and newer sensors are using different valve stems, repla
  • MI16-14 - SUSPENSION: Use this procedure when a suspension height check or adjustment must be performed.
  • Mi16-28 - VISIBILITY:REARVIEW MIRRORS/DEVICES: This maintenance information explains that on vehicles equipped with ramco rear-view mirrors in winter conditions, ice may accumulate in the gap between the glass bottom edge and shell. The ice may impede mirror adjustment. Installing a dri
  • MI16-27 - WHEELS: On vehicles operating in muddy road conditions, a road material ring may accumulate and harden inside the tag axle wheel. Depending on the hardness and abrasion potential of the dirt road material, the caliper body wall may wear out and thi
  • MI16-15A - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: The beru sensors used on prevost vehicles to monitor tire pressure (tpms system) are being replaced by new huf sensors and their corresponding stainless valves stems. Since the older and newer sensors are using different valve stems, repla
  • MI16-16 - ELECTRICAL SYSTEM: This procedure explains how to perform a starter removal and installation, and does apply to melco 105p70 starter part number #21212425.
  • MI16-05 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This maintenance information shares information about the bendix m-32qr valve replaced by m-40qr model htat need to be taken into consideration, specially when switching them for the first time on a vehicle.
  • CK17-26 - ENGINE (PWS): On the vehicles affected by this bulletin, it is now possible to disable the engine brake automatic function by running accessory kit # 23181730.
  • MI16-10A - WHEELS: This maintenance information applies only to vehicles equipped with 19000 lb independent front suspension (ifs) and 22.5 x 10.5 alcoa aluminum wheels for 365/70 r 22.5 size tires. When balancing this wheel for installation on the ifs, a spe
  • IS-13169 - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL: This instruction sheet explains how to install the aware adaptive cruise braking (acb) flr20 radar sensor replacement kits # 145372 and 145373
  • MI16-17E - ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR: This maintenance information explains how to remove and install the bosch hd10 (120a or 150a) alternator.
  • IS-17900 - WHEELS: This instruction sheet explains how to install a wheel fender stainless steel protector
Known Recall Investigations
  • Alternator front bearing failure investigation as of 20210513

    Nhtsas office of defects investigation (odi) is opening a preliminary evaluation after receiving a tip from a fleet safety manager concerning alternator front bearing failures that cause elevated temperatures within the engine compartment, resulting in the fire suppression system (fss) activating, immediately shutting the engine down, and rendering the bus inoperable. Review of early warning reporting data identified 9 field reports for model year (my)2015 through my2019 h3 and x3 prevost buses, describing alternator failures in any of 3 alternators equipped on the bus. In some cases, a minor fire occurred damaging nearby electrical harnesses. An immediate shut down of the bus can increase the risk of a crash or injury of passengers when transferring to another bus.Odi is opening this investigation to evaluate the cause, consequence, scope and frequency of the alleged defect in the subject prevost buses.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P20EE [13] SCR NOx Catalyst Efficiency Below Threshold Bank 1
  • P0402 [2] Exhaust Gas Recirculation Flow Excessive Detected
  • U02A2 [1] U02A2
  • U029E [1] Lost Communication With NOX Sensor "B"
  • U029D [1] Lost Communication With NOX Sensor "A"
  • P2560 [1] Engine Coolant Level Low
  • P242A [1] Exhaust Gas Temperature Sensor Circuit Bank 1 Sensor 3
  • P20E8 [1] Reductant Pressure Too Low
  • P2084 [1] Exhaust Gas Temperature Sensor Circuit Range/Performance Bank 1 Sensor 2
  • P204A [1] Reductant Pressure Sensor Circuit
  • P2047 [1] Reductant Injection Valve Circuit/Open Bank 1 Unit 1
  • P203F [1] Reductant Level Too Low
  • P2031 [1] Exhaust Gas Temperature Sensor Circuit Bank 1 Sensor 2
  • P10CE [1] P10CE
  • P1075 [1] P1075
  • P1070 [1] P1070
  • P1059 [1] P1059
  • P0544 [1] Exhaust Gas Temperature Sensor Circuit (Bank 1 Sensor 1)
  • P0524 [1] Engine Oil Pressure Too Low
  • P0298 [1] Engine Oil Over Temperature Condition
  • P0217 [1] Engine Overtemp Condition
  • P207F [2] Reductant Quality Performance
  • P0087 [1] Fuel Rail/System Pressure - Too Low
  • P008A [1] Low Pressure Fuel System Pressure - Too Low
Most Recent Consumer Complaints and Accidents
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