Jaguar Xe 2020

Complaint Information: Recalls, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls

Recall 188108 [USA]: The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. either of these scenarios can increase the risk of a crash.
Jaguar land rover north america, llc (jaguar) is recalling certain 2017-2018 and 2020 jaguar xe vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.
jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed may 7, 2021. Owners may contact jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is h349.
owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

Recall R/2021/230 [UK]: The rubberised fuel return hose assembly may have been incorrectly manufactured
The rubberised fuel return hose assembly may have been incorrectly manufactured.
inspect the date code on the fuel return pipe and replace the part if necessary.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

JLRP00257 - EQUIPMENT: Extended warranty on dmtl pumps 2020my to 2021my.
SFCC_NOV2023_30 - ELECTRICAL SYSTEM: Startup battery keeps draining / vehicle will not start
SFCC_OCT2023_40 - POWER TRAIN: Customer reports lack of power and/or check engine light on.
SSM75813 - ELECTRICAL SYSTEM: Weather and park & pay apps disappear after pivi update
WACCSEP23_6 - ELECTRICAL SYSTEM: Battery low warning displayed on instrument cluster and/or no-start
SFCC_AUG2023_46 - POWER TRAIN: Lack of power, mil on.
SSM75725ATT - POWER TRAIN: Misfire or rough running
SSM75725 - POWER TRAIN: Misfire or rough running
SSM76038 - ELECTRICAL SYSTEM: Vehicle will not charge
SFCC_JUL2023_33 - ENGINE AND ENGINE COOLING: Engine primary belt shredding
SFCC_JUL2023_31 - ELECTRICAL SYSTEM: Battery low warning displayed on instrument cluster and/or no-start.
SSM76023 - ELECTRICAL SYSTEM: Jlr is investigating reports of vehicles being released to customers without the tcu telematic control unit sos emergency call being activated.
SSM76010 - STRUCTURE:BODY:DOOR: A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_47 - STRUCTURE:BODY:DOOR: A customer may report that the front or rear door latch does not operate as expected.
SFCC_APR2023_32 - POWER TRAIN: Customer reports of 12v battery issues. These range from battery low warning displayed to no-start.
SSM75964 - ENGINE AND ENGINE COOLING: Amber malfunction indicator lamp (mil) displayed a?? Engine may not start with multiple dtcs present
SSM75954 - ENGINE AND ENGINE COOLING: P6 engine primary belt shredding - mhev only
SSM75953 - ENGINE AND ENGINE COOLING: P6 engine primary belt shredding - mhev only
SFCC_MAR2023_35 - POWER TRAIN: Engine primary belt shredding - p6-3.0l mhev
SSM75952 - EQUIPMENT: Customers are reporting that connected services such as online media (e.G., spotify), connected nav, weather app & parking app are inoperative.
SSM75931 - ENGINE AND ENGINE COOLING: Engine misfire
SFCC_FEB2023_38 - POWER TRAIN: Customer reports, engine light is on and engine running rough.
SFCC_FEB2023_36 - ENGINE AND ENGINE COOLING: Customer reports, engine light is on and poor cabin heating.
SSM75925 - ENGINE AND ENGINE COOLING: Oil leak transmission oil cooler pipes
SSM75919 - ENGINE AND ENGINE COOLING: Check engine (amber) and poor cabin heating
SSM75909 - POWER TRAIN: Malfunction indicator lamp
SSM75826ATT - EQUIPMENT: Mhev dc/dc converter - squeaking noise from inside the cabin.
SSM75826 - EQUIPMENT: Mhev dc/dc converter - squeaking noise from inside the cabin.
DVD13104 - UNKNOWN OR OTHER: Dvd software update
SSM75826ATT - EQUIPMENT: Mhev dc/dc converter - squeaking noise from inside the cabin.
SSM75826 - EQUIPMENT: Mhev dc/dc converter - squeaking noise from inside the cabin.
JTB00379NAS1 - EXTERIOR LIGHTING: Front / rear lamp condensation - information only
SSM75823 - SUSPENSION: Chassis control module (chcm) suspension warning on cluster
SFCC_OCT2022_34 - ENGINE AND ENGINE COOLING: Customer reports that low coolant lamp on, coolant leak.
SFCC_OCT2022_24 - EQUIPMENT: Sos limited availability or sos not available warning message displayed
SSM75856 - ELECTRICAL SYSTEM: Unable to complete pdi due to telematics incontrol activation failing
SSM75849ATT - EQUIPMENT: Pivi loss of gps location and clock time
SSM75849 - EQUIPMENT: Pivi loss of gps location and clock time
SSM75826ATT - EQUIPMENT: Mhev dc dc converter squeaking noise from inside the cabin
SSM75826 - EQUIPMENT: Mhev dc dc converter squeaking noise from inside the cabin
SSM75804 - ELECTRICAL SYSTEM: No communication with impa via topix cloud
SSM75646 - EQUIPMENT: Sos limited availability sos not available
SSM75617 - EQUIPMENT: Near field sensing feature degradation
SFCC_SEP2022_31 - POWER TRAIN: Vehicle will have a lack of power, drivability issues, and possible check engine light on.
H317v4 - POWER TRAIN: Obd test failure
SSM75826 - EQUIPMENT: Mhev dc/dc converter noisy, low battery warning illuminated.
SSM75823 - SUSPENSION: Chassis control module (chcm) suspension warning on cluster
SFCC_AUG2022_38 - STEERING: Transfer case judder with steering input applied
SFCC_AUG2022_35 - ELECTRICAL SYSTEM: Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_JUN2022_33 - POWER TRAIN: Transfer case judder with steering input applied
SFCC_JUN2022_32 - POWER TRAIN: Driveline noise or vibration
SFCC_MAY2022_31 - POWER TRAIN: Customer concern will be a judder/vibration when a right or left steering input is applied at low speed
SFCC_MAY2022_18 - ELECTRICAL SYSTEM: Connectivity functions are no longer working (incontrol app, sota, traffic information, data functions), sos malfunction, erroneous e-call trigger
SSM62038Attachme - ELECTRICAL SYSTEM: Mongoose update.
SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
SSM589572 - EQUIPMENT: Image.
SSM589571 - EQUIPMENT: Image.
SSM75745 - ENGINE (PWS): Engine misfire or rough running
SSM75725ATT - ENGINE AND ENGINE COOLING: Engine misfire or rough running
SSM75725 - ENGINE AND ENGINE COOLING: Engine misfire or rough running
SFCC_APR2022_29 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS: Thermostat coolant leak - evident fluid leak from the engine compartment and the "coolant level low" warning message may be on the cluster
SFCC_APR2022_18 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SFCC_APR2022_17 - COMMUNICATION:MANUFACTURER TELEMATICS: Connectivity functions are no longer working (incontrol app, sota, traffic information, data functions), sos malfunction, erroneous e-call trigger
SSM75700 - POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT: 8hp 8-speed automatic transmission replacements due to automatic transmission fluid (atf) contamination with coolant.
SSM75709 - ELECTRICAL SYSTEM: Usb socket at front portable media interface panel inoperative or not illuminating
SFCC_MAR2022_33 - ENGINE AND ENGINE COOLING: Thermostat coolant leak
SFCC_MAR2022_22 - EQUIPMENT: Connectivity functions are no longer working (incontrol app, sota, traffic information, data functions), sos malfunction, erroneous e-call trigger
SSM75682 - POWER TRAIN: Transfer case judder/vibrations when a right or left steering input is applied at low speed.
SFCC_FEB2022_22 - ELECTRICAL SYSTEM: Connectivity functions are no longer working (incontrol app, sota, traffic information, data functions), sos malfunction, erroneous e-call trigger
SFCC_JAN2022_46 - EQUIPMENT: Seat mounted seat switches not working
SFCC_JAN2022_22 - ELECTRICAL SYSTEM: Connectivity functions are no longer working (incontrol app, sota, traffic information, data functions), sos malfunction, erroneous e-call trigger
SSM75646 - EQUIPMENT: Telematics module (tcu3) triggers an sos limited availability or sos not available warning in the cluster display due to low back up battery (bub).
SSM75559 - ENGINE AND ENGINE COOLING: Coolant leak from thermostat
SFCC_DEC2021_37 - POWER TRAIN: Aj20-p4 engine- coolant leak from thermostat
SFCC_DEC2021_20 - ELECTRICAL SYSTEM: Navigation voice guidance no longer operational after latest ngi update
BIG5DEC21_27A - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Voice guidance concerns when using apple carplay.
IC TP 21B - EQUIPMENT:ELECTRICAL:INFOTAINMENT: 4x4i screen the screen will show the correct pitch and roll angle of the vehicle apple carplay turn by turn voice guidance will now work in apple carplay maps instrument panel cluster control module b (ipcb) when playing fm radio sourc
SSM75619 - SEATS: Seat mounted seat switches ⿿ seats not moving
SSM75617 - ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR: Near field sensing feature degradation (surround camera; 360 park aid)
SFCC_NOV2021_25 - EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS: Post 21a update apple carplay® navigation voice guidance not heard
BIG5NOV21_41A - ELECTRICAL SYSTEM: 21a sota campaign suspended due to an issue where carplay voice guidance would not work for navigation apps, such as waze.
SSM75559 - ENGINE AND ENGINE COOLING: Coolant leak from thermostat
SSM75557 - ELECTRICAL SYSTEM: Xcl distortion or rattle noise present while using the audio system
SFCC_OCT2021_44 - SEATS: Seat power height adjustment motor inoperative
SFCC_OCT2021_43 - SEATS: Seat power fore/aft motor inoperative
SFCC_OCT2021_42 - SEATS: Seat recliner motor inoperative
SFCC_OCT2021_31 - ENGINE (PWS): Timing chain replacement vvt service part incorrectly boxed
SFCC_OCT2021_30 - POWER TRAIN: Transmission fluid leaks
SFCC_OCT2021_22 - ELECTRICAL SYSTEM: Navigation voice guidance no longer operational after latest ngi update
SFCC_SEP2021_25 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Navigation voice guidance no longer operational after latest ngi update
SFCC_AUG2021_34 - ELECTRICAL SYSTEM: Navigation voice guidance no longer operational after latest ngi update
SFCC_AUG2021_33 - EQUIPMENT: Connectivity functions are no longer working.
SFCC_AUG2021_32 - EQUIPMENT: Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_39 - POWER TRAIN: ⿿ customer states check engine light is illuminated.
SFCC_AUG2021_38 - POWER TRAIN: Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_37 - POWER TRAIN: Customer states engine runs rough with mil illuminated.
SFCC_JUL2021_40 - EQUIPMENT: Navigation voice guidance no longer operational after latest ngi update
SFCC_JUL2021_39 - EQUIPMENT: Customer states iphone 12 with magsafe not charging when using the wireless device charger feature
SFCC_MAY2021_46 - EXTERIOR LIGHTING: A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SFCC_MAY2021_44 - SEATS: A customer may report a rattle noise coming from the front seat area.
SFCC_MAY2021_35 - POWER TRAIN: Check engine mil is illuminated.
SFCC_MAY2021_34 - ELECTRICAL SYSTEM: The vehicle does not eco stop.
SFCC_JUN2021_29 - POWER TRAIN: Check engine mil is illuminated.
SFCC_JUN2021_28 - POWER TRAIN: The vehicle does not eco stop.
SFCC_JUN2021_24 - ELECTRICAL SYSTEM: Navigation voice guidance is not working with apple carplay
SFCC_JUN2021_23 - ELECTRICAL SYSTEM: Infotainment updates
SSM75443 - EQUIPMENT: Washer fluid low message displayed when washer bottle full
NAS20.11.001.3 - POWER TRAIN: Driveability flat spots; - malfunction indicator lamp (mil) illuminated with variable camshaft timing (vct) diagnostic trouble code(s) (dtc) stored in the powertrain control module (pcm); increased induction noise while driving; and/or a s
SSM75412 - EQUIPMENT: Smart key inoperative
SSM75405 - POWER TRAIN: Malfunction indicator lamp
SFCC_APR2021_27 - ELECTRICAL SYSTEM: There was a flashing d when slowing to a stop.
SFCC_APR2021_20 - ELECTRICAL SYSTEM: Imc update 21a will not install
SFCC_APR2021_18 - ELECTRICAL SYSTEM: Infotainment updates
SFCC_MAR2021_40 - EQUIPMENT: Floor ground stud corrosion
SFCC_MAR2021_27 - EQUIPMENT: Navigation voice control does not function
SFCC_MAR2021_23 - EXTERIOR LIGHTING: Automatic high beam disabled
SFCC_FEB2021_34 - ENGINE (PWS): Check engine mil
SFCC_FEB2021_33 - ENGINE (PWS): Check engine mil
SFCC_FEB2021_24C - ELECTRICAL SYSTEM: Pivi ip27.1 (os 2.0.6)
SFCC_FEB2021_24B - ELECTRICAL SYSTEM: Tcu v19.2
SFCC_FEB2021_24A - ELECTRICAL SYSTEM: Imc 20c1 software release
SFCC_FEB2021_30 - POWER TRAIN: Rattle from engine bay
SFCC_MAR2021_21C - EQUIPMENT: Pivi ip27.2 (os 2.0.6)
SFCC_MAR2021_21B - ELECTRICAL SYSTEM: Tcu v19.2
SFCC_MAR2021_21A - ELECTRICAL SYSTEM: Imc 20c1 software release
JTB00600NAS1 - ENGINE (PWS): The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic). Upon diagnosis, a technician may find diagnostic trouble code (dtc) P013E-00 stored in the powertrain control module (pcm).
SSM73588 - EQUIPMENT: Issue: customers may report a flat battery or ?Low battery - please start engine? Message after the vehicle has been standing for 24 to 60 hours.
BIG5JAN21_43 - POWER TRAIN: To prevent premature wear, a resulting mil and a possible no start, all affected vehicles require the replacement of variable camshaft timing (vct) solenoids on both intake an exhaust.
SFCC_JAN2021_30 - POWER TRAIN: There is a noise coming from the engine bay.
SFCC_JAN2021_15 - POWER TRAIN: To prevent premature wear, a resulting mil and a possible no start, all affected vehicles require the replacement of variable valve timing (vvt) solenoids on both intake an exhaust.
SFCC_DEC2020_29 - ENGINE (PWS): The engine is running rough. There is a hesitation. The check engine mil goes on and off. There is a noise on startup.
SFCC_DEC2020_26 - ENGINE (PWS): There is a rattle noise coming from the engine bay.
NAS20.11.001v2 - EQUIPMENT ADAPTIVE/MOBILITY: A potential issue has been identified on jaguar certain vehicles with the ingenium i4 2.0l petrol engine within the listed affected vehicle range which may exhibit one or more of the following: driveability flat spots; malfunction indicator
H299NAS2 - ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR: Variable camshaft timing (vct) solenoids
SSM75133 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP: Mil on the instrument cluster
NAS20.11.004 - SUSPENSION: An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where specific junction box terminals do not meet the required specification. Over time, the operation of the relay connected to th
NAS20.11.002 - EQUIPMENT: Affected vehicle range which may exhibit one or more of the following: driveability flat spots; malfunction indicator lamp (mil) illuminated with variable camshaft timing (vct) diagnostic trouble code(s) (dtc) stored in the powertrain contr
NAS20.11.001 - EQUIPMENT: Affected vehicle range which may exhibit one or more of the following: driveability flat spots; malfunction indicator lamp (mil) illuminated with variable camshaft timing (vct) diagnostic trouble code(s) (dtc) stored in the powertrain contr
H299NAS1 - EQUIPMENT: Driveability flat spots, mil illuminated, noise while driving, small reduction in performance
SFCC_NOV2020_44 - EQUIPMENT: Roof opening panel does not open fully
SFCC_NOV2020_36 - POWER TRAIN: The engine fan runs excessively.
SFCC_NOV2020_16 - POWER TRAIN: To prevent premature wear, a resulting mil and a possible no start, all affected vehicles require the replacement of variable camshaft timing (vct) solenoids on both intake an exhaust.
BIG5NOV20_30 - POWER TRAIN: To prevent premature wear, a resulting mil and a possible no start, all affected vehicles require the replacement of variable camshaft timing (vct) solenoids on both intake an exhaust.
SFCC_OCT2020_40 - ENGINE (PWS): The check engine lamp is illuminated.
SFCC_OCT2020_35 - POWER TRAIN: The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button. There is a flashing ⿿d⿿ in the instrument cluster.
SFCC_OCT2020_16 - ELECTRICAL SYSTEM: To prevent premature wear, a resulting mil and a possible no start, all affected vehicles require the replacement of variable valve timing (vvt) solenoids on both intake an exhaust.
SFCC_SEP2020_29 - ENGINE (PWS): There is a squeak from the engine at startup or shut down.
SFCC_SEP2020_27 - POWER TRAIN: The engine fan will run sometimes after the engine is shut off.
SSM75082 - POWER TRAIN: Service replacement engines may require a balance shaft update prior to fitment.
SFCC_AUG2020_30 - ELECTRICAL SYSTEM: The engine will shut off at a stop and restart immediately by using the start button.
SFCC_AUG2020_28 - POWER TRAIN: Various customer complaints may arise due to usage of lower quality fuel.
SFCC Jul20_26 - ELECTRICAL SYSTEM:SOFTWARE: 20b software delay until july 15th software was delayed to include software fix for l551 apix cable issue audio popping noise ios13 bluetooth improvements additional improvements
SFCC Jul20_21 - ENGINE (PWS): The check engine mil is on. The engine is shaking.
SFCC Jul20_20 - ENGINE (PWS): There is a noise from the engine.
SFCC Jul20_19 - ENGINE AND ENGINE COOLING: The low coolant warning is on in the car. There is a leak under the front of the car.
SFCC Jul20_18 - ENGINE (PWS): The check engine mil is on. There is a lack of power from the engine.
SFCC Jul20_7 - ENGINE AND ENGINE COOLING: Re-launched campaigns n451 & h291 aj20p engine coolant pump operation
NAS20.07.001 - ENGINE AND ENGINE COOLING: Please be advised that effective immediately service actions h291 and n451, coolant pump operation, have been reinstated.
NAS20.06.003_2 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN: An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling
JLRTB02044NAS1 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PIPES, HOSES, AND FITTINGS: Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.
H291NAS2 - EQUIPMENT ADAPTIVE/MOBILITY: Excessive engine cooling fan noise
NAS20.07.011 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN: An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling
SSM74857 - ENGINE AND ENGINE COOLING: Suspended campaign h291
SFCC_JUN2020_8 - ELECTRICAL SYSTEM: Service actions h291 and n451 temporarily suspended
SFCC_JUN2020_18 - POWER TRAIN: There is a noise from the front of the car.
SFCC_JUN2020_23 - POWER TRAIN: There is a noise from the engine.
SFCC_MAY2020_24 - ELECTRICAL SYSTEM: Stability control not available, intelligent emergency braking system not available, atpc disabled, forward alert not available messages are displayed on the instrument cluster.
SFCC_MAY2020_29 - ENGINE AND ENGINE COOLING: The low coolant warning is on in the car. There is a leak under the front of the car.
SFCC_MAY2020_30 - POWER TRAIN: There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
NAS20.06.006 - ENGINE AND ENGINE COOLING: Service actions h291 and n451 temporarily suspended
NAS20.06.003 - ENGINE AND ENGINE COOLING: An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling
H291NAS1 - POWER TRAIN:AUTOMATIC TRANSMISSION: Excessive cooling fan noise and degradation of cooling fan performance
BIG5_JUN_42 - POWER TRAIN: Effective june 10th 2020 . N451 and h291 campaigns have been suspended. It has been determined that the new software is missing certain parts of the calibration which will result in unsuccessful downloads.
BIG5_JUN_48 - POWER TRAIN: Affected vehicles require a software update to the powertrain control module (pcm) to prevent radiator fans running continuously
SSM74810 - POWER TRAIN: Jlr is investigating 3.0p s/c fead idler pulley and s/c tensioner emitting excess noise (nvh)
SSM74787 - ELECTRICAL SYSTEM: When attempting to complete the ⿿replace ecu⿝ application for the occupant classification system module (ocs) the application fails. The error message ⿿the following error was encountered: ⿿ is displayed to the user.
SSM74780 - ELECTRICAL SYSTEM: Jlr is investigating reports of customers experiencing no audio available from the radio feature (fm, am & dab), specifically relating to reports of the touchscreen displaying ⿿radio not available⿝ from vehicle start-up and continues
SFCC_APR20_PG31 - ELECTRICAL SYSTEM: Popping sound or crackling noise from the audio system while in use.
SFCC_APR20_PG28 - ELECTRICAL SYSTEM: To update incontrol touch pro vehicles to the latest imc software level, and to enable sota updates moving forward. Sota updates sent direct to customers on sota eligible & enabled vehicles with latest level imc software.
SFCC_APR20_PG24 - POWER TRAIN: ⿢ there is a loud noise from the front of the vehicle. ⿢ the check engine mil is on.
JLRTB02030NAS1 - ENGINE AND ENGINE COOLING: A loud noise can be heard coming from the engine compartment. Investigation has found that the engine cooling fan is constantly running at high speed and the following diagnostic trouble codes (dtcs) may be stored in the powertrain contro
JLRTB02023NAS2 - POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR: The malfunction indicator lamp (mil) is illuminated on the instrument panel cluster (ipc) with a small loss in performance and reduction in accelerator response.
JLRTB02023NAS1 - POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR: The malfunction indicator lamp (mil) is illuminated on the instrument panel cluster (ipc) with a small loss in performance and reduction in accelerator response.
SFCC_MAR12_30 - ELECTRICAL SYSTEM: Popping sound or crackling noise from the audio system while in use.
SFCC_MAR12_29 - ELECTRICAL SYSTEM: Xm radio is inop.
SFCC_MAR12_21 - ENGINE (PWS): The check engine mil is on.
SFCC_MAR12_20 - ENGINE (PWS): There is a noise from the engine. The charge warning lamp is on.
SFCC_MAR12_19 - ENGINE AND ENGINE COOLING: There is a leak from the vehicle.
SSM74763 - EQUIPMENT: Incontrol remote app does not update vehicle location or show correct vehicle status. Remote features (e.G.: remote engine start, beep and flash, remote lock/unlock etc.) do not work. The telematics control unit (tcu) unable to communicat
SSM74385Att2 - ENGINE (PWS): Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concern
SSM74385Att1 - ENGINE (PWS): Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concern
SSM74385 - ENGINE (PWS): Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concern
SFCC_FEB20_34 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Xm radio is inop.
SSM74697 - ENGINE AND ENGINE COOLING:ENGINE:DIESEL: A customer may experience one of the following warning messages on the instrument panel (ip); diesel exhaust fluid (def) level low (empty) or refill message displayed on the (ip) incorrect diesel exhaust fluid (def) quality detected die
RCTR_29JAN20_14 - ELECTRICAL SYSTEM: Pop noise from audio output
SFCC_NOV19_40 - ELECTRICAL SYSTEM:SOFTWARE: Customer states the vehicle will not start.
SFCC_NOV19_38 - EQUIPMENT:ELECTRICAL: Customer states there is no audio output from the speakers on all sources.
SFCC_NOV19_33 - ELECTRICAL SYSTEM: Customer complaint in regards to infotainment system.
SSM74635 - ELECTRICAL SYSTEM: Customer reports that the vehicle will not start or has a low battery warning on the cluster.
SFCC_NOV19_30 - ELECTRICAL SYSTEM: Popping sound or crackling noise from the audio system while in use.
SFCC_NOV19_23 - EQUIPMENT ADAPTIVE/MOBILITY: The check engine mil is on.
SSM74605 - EQUIPMENT ADAPTIVE/MOBILITY: Engine mil on
SFCC_NOV19_21 - ENGINE (PWS): The check engine mil is on.
TechRS_NOV19_109 - EQUIPMENT ADAPTIVE/MOBILITY: Web browser functionality is not available.
TechRS_NOV19_108 - EQUIPMENT: Voice control is not able to locate destination entry.
TechRS_NOV19_106 - EQUIPMENT ADAPTIVE/MOBILITY: Quiescent battery drain due to tcu module.
TechRS_NOV19_104 - EQUIPMENT: Sota download does not complete first time through
TechRS_NOV19_100 - EQUIPMENT ADAPTIVE/MOBILITY: Customer is able to unlock and lock the vehicle but not able to start vehicle
Tech_RS_NOV19_99 - EQUIPMENT ADAPTIVE/MOBILITY: Customer states not able to start vehicle after state inspection test is performed.
Tech_RS_NOV19_97 - ELECTRICAL SYSTEM: Customer may state there is no audio present or volume control.
Tech_RS_NOV19_96 - ELECTRICAL SYSTEM: Customer may state there is no audio present or volume control.
Tech_RS_NOV19_95 - ELECTRICAL SYSTEM: Customer may state there is a pop noise or crackle when playing the audio.
Tech_RS_NOV19_86 - ENGINE (PWS): The check engine mil is on. Dtc P2402-00 is stored in the pcm.
NAS19.10.017 - ELECTRICAL SYSTEM: A potential issue has been identified on certain vehicles within the listed affected vehicle range which have had a 12v accessory socket installed in place of the cigar lighter socket. The heating element will not stay in place when pushed
SFCC_OCT19_37 - EQUIPMENT: Customer states there is no audio output from the speakers on all sources
SFCC_OCT19_36 - EQUIPMENT: Customer states there is no audio output from the speakers on all sources
SFCC_OCT19_35 - ENGINE AND ENGINE COOLING: Customer states the vehicle will not start
SFCC_OCT19_27 - EQUIPMENT: Popping sound or crackling noise from the audio system while in use.
SFCC_OCT19_25 - FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP: The check engine mil is on there is a noise from the engine
SSM74590 - EQUIPMENT: Customers can experiences bluetooth connection issues after updating their apple devices to apple ios 13.0 or later versions.
SSM74589 - FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP: Vehicles equipped with an aj126 supercharged v6 engine are experiencing noise from the hp fuel pumps and/or a check engine mil illuminated with one of the following dtcs stored in the pcm. P228F-85 P025C-11 P0251-13 P064A-38 P0256-1
SSM74570 - ELECTRICAL SYSTEM: Customer experiences, ⿿low battery message⿿ on the instrument panel, and is unable to start the vehicle.
SSM74567Att - PARKING BRAKE: Epb (emergency park brake) is applied and will not release. The epb applied light is not on. The abs (anti-lock braking system), dsc (dynamic stability control) and brake warning lights are on. The "autonomous emergency braking not availa
SSM74567 - SERVICE BRAKES, AIR: Epb (emergency park brake) is applied and will not release. The epb applied light is not on. The abs (anti-lock braking system), dsc (dynamic stability control) and brake warning lights are on. The "autonomous emergency braking not availa
SFCC SEP19 Slide - EQUIPMENT: Popping sound or crackling noise from the audio system while in use.
SSM74557 - EQUIPMENT: Apple devices with ios version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the usb cable and carplay mode active.
SFCC_AUG19_Slide - ELECTRICAL SYSTEM: Customer states the vehicle will not start.
SFCC_AUG19_Slide - EQUIPMENT:ELECTRICAL: Customer states there is no audio output from the speakers on all sources.
SFCC_AUG19_Slide - EQUIPMENT:ELECTRICAL: Popping sound or crackling noise from the audio system while in use.
SFCC_JUN19_Slide - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Incontrol touch pro customer may experience a satellite radio (sdar) favorite missing and replaced with a ?2500? Status.
SFCC_JUN19_Slide - EQUIPMENT: Customer states there is no audio output from the speakers on all sources
SFCC_JUN19_Slide - EQUIPMENT: Popping sound or crackling noise from the audio system while in use.
SFCC_JUN19_Slide - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Tcu_3 programming failures
SFCC_JUN19_Slide - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING: Automatic emergency braking not available. Forward alert not available. Emergency lane keeping not available.
JTB00591NAS3 - EQUIPMENT: The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear. This affects only vehicles with oyster color seat trim.
SFCC_JUN19_Slide - ELECTRICAL SYSTEM:SOFTWARE: Incorrect def quality & no restarts in xxx miles on the ipc
SSM74447 - EQUIPMENT: Inconsistent bluetooth connectivity for android based operating systems following an android software update to pie 9. The concern will only affect new low line infotainment (nli) systems.
SSM74461 - ELECTRICAL SYSTEM: Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation. Affecting 18my onwards only.
SFCC_JUL19_Slide - TIRES:VALVE: The tire valve stem is broken or cracked.
SFCC_JUL19_Slide - ENGINE (PWS): Customer states the vehicle will not start
SFCC_JUL19_Slide - EQUIPMENT ADAPTIVE/MOBILITY: Customer states there is no audio output from the speakers on all sources
SFCC_JUL19_Slide - EQUIPMENT: Not able to hear incoming calls with iphone at ios 12.2 / 12.3 softw
SFCC_JUL19_Slide - ELECTRICAL SYSTEM: Popping sound or crackling noise from the audio system while in use.
SFCC_JUL19_Slide - ELECTRICAL SYSTEM:SOFTWARE: Tcu_3 programming failures
SFCC_JUL19_Slide - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING: Automatic emergency braking not available. Forward alert not available. Emergency lane keeping not available
SSM74490Attachme - EQUIPMENT ADAPTIVE/MOBILITY: Customers may report that no audio can be heard in the vehicle. Examples of this may include: no infotainment audio, no audio from park aid, no audio from rear seat entertainment, customers with telematics fitted may also report that intern
SSM74490 - EQUIPMENT ADAPTIVE/MOBILITY: Customers may report that no audio can be heard in the vehicle. Examples of this may include: no infotainment audio, no audio from park aid, no audio from rear seat entertainment, customers with telematics fitted may also report that intern
SFCC-JUN19-Slide - EQUIPMENT: Incontrol touch pro customer may experience a satellite radio (sdar) favorite missing and replaced with a ?2500? Status.
SFCC-JUN19-Slide - EQUIPMENT: Customer states there is no audio output from the speakers on all sources
SFCC-JUN19-Slide - ELECTRICAL SYSTEM: Not able to hear incoming calls with iphone at ios 12.2 / 12.3 software
SFCC-JUN19-Slide - EQUIPMENT: Popping sound or crackling noise from the audio system while in use.
SFCC-JUN19-Slide - ELECTRICAL SYSTEM: Tcu_3 programming failures
SFCC-JUN19-Slide - ELECTRICAL SYSTEM: Automatic emergency braking not available. Forward alert not available. Emergency lane keeping not available.
SFCC-JUN19-Slide - ELECTRICAL SYSTEM: Incorrect def quality & no restarts in xxx miles on the ipc
SSM74447 - ELECTRICAL SYSTEM: Inconsistent bluetooth connectivity for android based operating systems following an android software update to pie 9. The concern will only affect new low line infotainment (nli) systems.
SSM74461 - ELECTRICAL SYSTEM: Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation. Affecting 18my onwards only.
SSM74402 - ELECTRICAL SYSTEM: Unhelpful headlight control module a&b (hcma&b) dtcs when connected to jlr approved diagnostic tool.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

P013E [1] O2 Sensor Delayed Response - Rich to Lean (Bank 1 Sensor 2)
P2402 [1] Evaporative Emission System Leak Detection Pump Control Circuit High
P228F [1] Fuel Pressure Regulator 1 Exceeded Learning Limits - Too High
P064A [1] Fuel Pump Control Module
P0251 [1] Injection Pump Fuel Metering Control A Malfunction (Cam/Rotor/Injector)
P0256 [1] Injection Pump Fuel Metering Control B Malfunction (Cam/Rotor/Injector)
P025C [1] Fuel Pump Module Control Circuit Low

Most Recent Consumer Complaints and Accidents

Crash	Fire	Towed	Injured	Deaths	Failure Date