2012 Jaguar XKJaguar Xk 2012

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 112585 [USA]: If the parking lamps turn off, the vehicle will have reduced conspicuity, increasing the risk of a crash.
    Jaguar land rover north america, llc (jaguar) is recalling certain model year 2012-2015 jaguar xk vehicles manufactured march 4, 2011, to march 20, 2014. In the affected vehicles, the front side lamps (parking lamps) may turn off after approximately 5 minutes. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) no. 108, "lamps, reflective devices, and associated equipment."
    jaguar will notify owners, and dealers will update software that controls the front side lamps, free of charge. The recall began march 5, 2015. Owners may contact jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is j049.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 97388 [USA]: The power windows may inadvertently be activated and pinch or injure an arm or finger.
    Jaguar land rover north america, llc (jaguar) is recalling certain model year 2011-2014 xk convertible vehicles manufactured october 1, 2010, through august 1, 2013. The switch in the overhead roof console also activates the power operated windows when the convertible roof is opening or closing. The switch does not move downward to close the windows. Therefore, these vehicles fail to conform to the requirements of federal motor vehicle safety standard (fmvss) no. 118, "power-operated window, partition, and roof panel systems."
    jaguar will notify owners, and dealers will replace the overhead roof console, free of charge. The recall began on october 1, 2013. Owners may contact jaguar at 1-800-452-4827. Jaguar's recall number is j030.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall R/2015/015 [UK]: Parking lights may not function as intended
    Front side lights when used as parking lights should remain illuminated until the battery is exhausted. On affected vehicles they may extinguish after a period of time.
    recall the vehicles that are likely to be affected and update the software.

  • Recall 2015026 [Canada]: Lights and instruments
    Certain vehicles may not comply with the requirements of canada motor vehicle safety standard 108 - lighting system and retro reflective devices. Parking lamps may not have been programmed properly and may fail to remain illuminated. This could reduce vehicle conspicuity, which could increase the risk of a crash causing injury and/or damage to property. Correction: dealers will update the vehicle with the latest software.

  • Recall 2013268 [Canada]: Electrical
    Certain vehicles equipped with a convertible roof fail to conform to canada motor vehicle safety standard 118 – power-operated window, partition and roof panel systems. The overhead switch (which operates the convertible roof and the power windows) does not operate in the manner prescribed by the standard. This could result in inadvertent power window activation, which could cause injury if a body part becomes trapped by a closing window. Correction: dealers will replace the overhead roof console assembly with an updated version.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SSM72027 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI: Issue with iphone 5 and 5s, and any ipods that use the lightning connector.
  • SSM72022 - ELECTRICAL SYSTEM: Seat module dtc diagnostic help - seats not moving in one direction
  • SSM72012 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Incorrect diagnosis of bluetooth connectivity
  • SSM72002 - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Coolant pipe leak
  • SSM71998 - EQUIPMENT:ELECTRICAL: Apple ios8, iphone 6 and 6 plus issue affecting phone operation
  • SSM71995Attachme - EQUIPMENT: Damaged armrest liner
  • SSM71995Attachme - EQUIPMENT: Damaged armrest liner
  • SSM71995Attachme - EQUIPMENT: Damaged armrest liner
  • SSM71995Attachme - EQUIPMENT: Damaged armrest liner
  • SSM71995Attachme - STRUCTURE: Damaged armrest liner
  • SSM71995Attachme - STRUCTURE: Damaged armrest liner
  • SSM71995-2 - STRUCTURE: Damaged armrest liner
  • SSM71995-1 - STRUCTURE: Damaged armrest liner
  • SSM71995 - STRUCTURE: Damaged armrest liner
  • SSM71974 - ELECTRICAL SYSTEM: Diagnosing the bms when dtc B11DB-87 is logged.
  • SSM71915 - ELECTRICAL SYSTEM: Instructions for jump starting vehicles with discharged battery?S
  • SSM71910 - ENGINE AND ENGINE COOLING: Comprehensive component monitor-
  • SSM71896 - POWER TRAIN: Automatic transmission, rotary gear selector low level part
  • SSM71861 - ELECTRICAL SYSTEM: Unable to login to sdd - recommended topix browsers screen is displayed.
  • SSM71838 - ELECTRICAL SYSTEM: Xf diagnostic process for day night mode activation
  • SSM71832 - AIR BAGS: Diagnostic process for drivers airbag warning light
  • SSM71827 - SEATS: Climate controlled seats diagnosis & testing
  • SSM71822 - EQUIPMENT: New vehicle storage (transit relay / transit mode)
  • SSM71811 - STEERING: Steering gear transfer pipe change
  • SSM71794Attachme - EQUIPMENT: Am frequency stuck in fm preset
  • SSM71794 - EQUIPMENT: Am frequency stuck in fm preset
  • DVD13808 - ELECTRICAL SYSTEM:SOFTWARE: Dvd software update
  • DVD13800 - ELECTRICAL SYSTEM:SOFTWARE: Dvd software update
  • DVD13704 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This update contains a software update for the hd radio? Module
  • DVD13605 - ELECTRICAL SYSTEM:SOFTWARE: Software update 05
  • DVD136-1 - ELECTRICAL SYSTEM:SOFTWARE: The dvd software update
  • DVD135 - ELECTRICAL SYSTEM:SOFTWARE: Dvd software update
  • SSM72114Attachme - ENGINE AND ENGINE COOLING: 3.0 & 5.0 gasoline engines ? High pressure fuel pump diagnostics
  • SSM72035 - ENGINE AND ENGINE COOLING: Heated oxygen sensor (ho2s) diagnostics on aj133 5.0l (na & sc) and aj126 3.0l
  • SSM71598-2Attach - POWER TRAIN: Post k202 transmission control switch issues rise and fall
  • SSM71598-2 - POWER TRAIN: Post k202 transmission control switch issues rise and fall
  • SSM71538Attachme - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Updated - door lock cylinder cover, fitment at pdi / replacement
  • SSM71538Attachme - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Updated - door lock cylinder cover, fitment at pdi / replacement
  • SSM71538Attachme - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Updated - door lock cylinder cover, fitment at pdi / replacement
  • SSM71538Attachme - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Updated - door lock cylinder cover, fitment at pdi / replacement
  • SSM71538-2 - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Updated - door lock cylinder cover, fitment at pdi / replacement
  • SSM71538 - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Door lock cylinder cover - fitment at pdi / replacement.
  • SSM71498 - POWER TRAIN:DRIVELINE:DRIVESHAFT: Front drive shafts rubber boots split or damaged
  • SSM71361 - EQUIPMENT:ELECTRICAL: Diagnostic software hardware
  • SSM71218 - PARKING BRAKE: Parkbrake warning lamp i l luminated/parkbrake fault message displayed (chassis)
  • SSM70698 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI: Bluetooth phone connectivity / pairing / music streaming issues
  • DVD13406 - STEERING: This update contains an enhancement to the tpms - tire pressure monitoring system
  • DVD13104 - UNKNOWN OR OTHER: Dvd software update
  • 7-075USA - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Retailers are required to check ddw to ensure a vehicle is affected by program code ?J030
  • 7-072USA - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Jaguar has detected a non-compliance with federal motor vehicle safety standard (fmvss)
  • SSM71790 - ELECTRICAL SYSTEM: Climate control.
  • SSM71598Attachme - POWER TRAIN: Post k202 transmission control switch issues
  • SSM71598 - POWER TRAIN: Post k202 transmission control switch issues
  • SSM71361 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Diagnostic concerns.
  • SSM71218 - PARKING BRAKE: Parkbrake warning lamp i l luminated
  • SSM70698 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI: Bluetooth phone connectivity
  • SSM69038Attachme - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR: Hvac evaporator data requested upon replacement
  • SSM67917 - ELECTRICAL SYSTEM: Vehicle seat memory module logs U1A4C 00
  • SSM67697-2 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Lack of cooling from air conditioning
  • SSM67697 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Lack of cooling from air conditioning
  • SSM66697 - ENGINE AND ENGINE COOLING: Title: 5.0l v8 (aj133) overheating due to incorrect
  • SSM66637 - ELECTRICAL SYSTEM: Charging a vehicle fitted with battery monitoring system
  • SSM65437Attachme - ENGINE AND ENGINE COOLING: Dtc P026A on supercharged engines only
  • SSM64657 - ENGINE AND ENGINE COOLING: Water pump improvement.
  • SSM71822 - EQUIPMENT: New vehicle storage (transit relay / transit mode)
  • SSM71811 - STEERING:GEAR BOX (OTHER THAN RACK AND PINION): Steering gear transfer pipe change
  • SSM71538 Updated - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: Door lock cylinder cover - fitment at pdi / replacement
  • SSM71538 Revised - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Door lock cylinder cover - fitment at pdi / replacement
  • SSM71538Attachme - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Door lock cylinder cover - fitment at pdi / replacement
  • SSM71538Attachme - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Door lock cylinder cover - fitment at pdi / replacement
  • SSM71538Attachme - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Door lock cylinder cover - fitment at pdi / replacement
  • SSM71538Attachme - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Door lock cylinder cover - fitment at pdi / replacement
  • SSM71538Attachme - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Door lock cylinder cover - fitment at pdi / replacement
  • SSM71538Attachme - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: Door lock cylinder cover - fitment at pdi / replacement
  • SSM71538 Updated - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Door lock cylinder cover - fitment at pdi / replacement
  • SSM71538 - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Door lock cylinder cover - fitment at pdi / replacement
  • SSM71498 - POWER TRAIN:DRIVELINE:DRIVESHAFT: Front drive shafts rubber boots split or damaged
  • SSM70058 - COMMUNICATION: Vehicle communication device fails to communicate
  • SSM68918 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Run in specification for new a/c compressors - all models
  • SSM68359 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Connection guidelines - android phones to xk (x150)
  • SSM68358 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Audio system speaker diagnosis
  • JTB00361NAS1 - FUEL SYSTEM, GASOLINE: Diagnostic module tank leakage (dmtl)
  • JTB00353NAS1 - LANE DEPARTURE: Adaptive front lighting system warning icon displayed
  • JTB00352NAS1 - EQUIPMENT: Fm1 presets inoperative / radio stuck in am waveband
  • JTB00349NAS1 - ENGINE AND ENGINE COOLING: Supercharger 'clattering' / 'knock' / 'rattle' noise - 5.0l v8 sc engine
  • JTB00344NAS1 - EQUIPMENT: Earth stud repair on aluminum body
  • JTB00328NAS1 - ELECTRICAL SYSTEM: Touch screen reset with dtc U1A4B-48 stored
  • JTB00317NAS2 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Tire pressure monitoring system control module reset issue
  • JTB00317NAS1 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Tire pressure monitoring system control module reset issue
  • JTB00311NAS1 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Climate control system odor.
  • K143NAS1 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Touch-screen bluetooth? Pop-up message software update
  • K128NAS1 - VISIBILITY: Service action: right-hand rear fog lamp
  • JTB00380NAS1 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Inadequate a/c performance / direct pressure sensing valve replacement
  • JTB00379NAS1 - EXTERIOR LIGHTING: Front / rear lamp condensation - information only
  • DVD139-09 - POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM, PCM): Software update.
  • J030NAS1 - POWER TRAIN: Roof power window operation.
  • J038NAS2 - EXTERIOR LIGHTING: Engine malfunction indicator lamp illuminated.
  • JA13GI-13 - ELECTRICAL SYSTEM: Transmitter programming.
  • JA13RE-01 - ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE: Update.
  • JTB00176NAS2 - EXTERIOR LIGHTING:HEADLIGHTS: Headlamp internal condensation.
  • JTB00191NAS3 - EQUIPMENT: Glove compartment lid not damped when opening.
  • 6197NAS - EQUIPMENT:ELECTRICAL: Touch-screen ?Locks up?.
  • 6195NAS2 - STEERING: Steering gear fixing.
  • 6195NAS - STEERING: Steering gear pinion bolt.
  • 3291USA - VISIBILITY: A limited number of 2012 model year jaguar xk vehicles may have been manufactured away from process and in some cases the right-hand (rh) rear fog lamp may be incorrectly welded.
  • SSM63697a - FUEL SYSTEM, GASOLINE: Fuel injector concerns 5.0 aj133 gasoline.
  • SSM63697 - FUEL SYSTEM, GASOLINE: Fuel injector concerns 5.0 aj133 gasoline.
  • SSM63597 - ELECTRICAL SYSTEM: Diagnostic concerns.
  • SSM63477 - ELECTRICAL SYSTEM: Diagnostic concerns.
  • SSM63197 - ELECTRICAL SYSTEM: Hldf programming - `candidate not available` message.
  • SSM62657 - STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS: Hood / bonnet ajar switch.
  • SSM62217 - ELECTRICAL SYSTEM: Loose battery terminals.
  • SSM62038Attachme - ELECTRICAL SYSTEM: Mongoose update.
  • SSM62038 - ELECTRICAL SYSTEM: Mongoose update
  • SSM61657 - ENGINE (PWS): JtB00268 engine hard to start after hot soak - fan running category driveability.
  • SSM61257 - ELECTRICAL SYSTEM: Title most system diagnosis
  • SSM60337 - FUEL SYSTEM, DIESEL: Fuel gauge / pump diagnostic aids.
  • SSM60178 - ELECTRICAL SYSTEM: Important firmware update required for the da dongle /da-vina.
  • SSM60117 - FUEL SYSTEM, DIESEL: Sdd enhancements for fuel gauge and pump issues-10my onwards.
  • SSM59857 - FUEL SYSTEM, DIESEL: Fuel system concerns.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM59557 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Unable to access sdd after installation of dvd131.04.
  • SSM59017 - POWER TRAIN: Zf transmission ? Error message during reprogramming
  • SSM589572 - EQUIPMENT: Image.
  • SSM589571 - EQUIPMENT: Image.
  • SSM58937 - EQUIPMENT ADAPTIVE/MOBILITY: Cigar lighter elements not supplied.
  • SSM58877 - EXTERIOR LIGHTING: Head lamp / fog lamp - discolouration / distortion.
  • SSM51357 - ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT: Fuel sender unit fault - incorrect diagnosis.
  • SSM47617 - ELECTRICAL SYSTEM: Special service message.
  • SSM44191 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI: Check customers phone compatibility using the jaguar.
  • SSM42832 - STRUCTURE:BODY: Door lock cylinder cover - fitment at pdi / replacement.
  • SSM40913 - EQUIPMENT:ELECTRICAL: Engine-compartment lid ajar switch.
  • SSM71538.1 Attac - EQUIPMENT: Issue: customer may report door lock cylinder cover missing or has become adrift.
  • SSM71538.1 Attac - EQUIPMENT: Issue: customer may report door lock cylinder cover missing or has become adrift.
  • SSM71538.1 - EQUIPMENT: Issue: customer may report door lock cylinder cover missing or has become adrift.
  • SSM71538 Attachm - EQUIPMENT: Issue: customer may report door lock cylinder cover missing or has become adrift.
  • SSM71538 Attachm - EQUIPMENT: Issue: customer may report door lock cylinder cover missing or has become adrift.
  • SSM71538 - EQUIPMENT: Issue: customer may report door lock cylinder cover missing or has become adrift.
  • SFCC_09AUG18_REV - ELECTRICAL SYSTEM: A customer may report "hood open" message displays on ip with hood closed.
  • SFCC_09AUG18_REV - ELECTRICAL SYSTEM: 18c - new face of incontrol touch pro and 18c software improvements
  • SFCC_09AUG18_REV - EQUIPMENT: Sim card activation issues
  • SFCC_09AUG18_REV - EQUIPMENT: Incontrol touch pro phase 4 customer letter
  • SFCC_08MAR18 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Jaguar land rover shop foreman conference call
  • SFCC_14DEC17 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Presentation from dealer shop foreman conference call
  • JTB00349NAS2 - ENGINE (PWS): A clatter/knock/rattle noise may be heard from the engine.
  • JTB00349NAS2 - ENGINE (PWS): A clatter/knock/rattle noise may be heard from the engine.
  • SSM58558 - BRAKES (PWS): Issue: submitting a brake noise epqr
  • JTB00423NAS2 - ENGINE (PWS): Situation: a 'humming' noise may be evident from the engine when the engine is idling.
  • "JAGUAR PRODUCT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Technical updates related to bulletins referenced in document.
  • SSM-71598 - POWER TRAIN:AUTOMATIC TRANSMISSION: "issue: following the recent k202 campaign a few customers have reported continuing problems with the transmission control switch unit(s) fails to rise or initially rises before lowering itself back to its default position for an igniti
  • SSM 71218 - EQUIPMENT:ELECTRICAL: "issue: customer repor ts a parkbrake warning lamp i l luminated and / or parkbrake faul t message displayed in the ipk (instrument pack), following investigation wi th sdd the fol lowing dtc P1571-64 (brake swi tch - signal plausibilit
  • SSM70698 - ELECTRICAL SYSTEM:SOFTWARE: "issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or ot
  • SSM69078 - ELECTRICAL SYSTEM:SOFTWARE: "issue: apple ios, and android phone issues after software updates. The customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automa
  • JTB00328NAS1 - ELECTRICAL SYSTEM:SOFTWARE: "situation: the touch screen may reset or be blank on start-up and diagnostic trouble code (dtc) U1A4B-48 may be stored in the touch screen. Cause: this may be caused by a software issue within the touch screen."
  • 68358 - EQUIPMENT ADAPTIVE/MOBILITY: "issue: this ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as no fault found. Cause: incorrect diagnosis."
  • SSM71538 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: "issue: customer may report door lock cylinder cover missing. Cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry."
  • SSM71498 - POWER TRAIN:DRIVELINE:DRIVESHAFT: "issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. Cause: unknown engineering investigation on-going."
  • SSM71678 - ELECTRICAL SYSTEM:SOFTWARE: "issue: a customer may report their steering column does not move when trying to adjust in a up/down or in/out movement. Cause: when the instrument panel cluster software is updated, the steering column calibration will revert to it's
  • SSM71598 - EQUIPMENT:ELECTRICAL: "issue: following the recent k202 campaign a few customers have reported continuing problems with the transmission control switch unit(s) fails to rise or initially rises before lowering itself back to its default position for an igniti
  • SSM72012 - ELECTRICAL SYSTEM:SOFTWARE: "issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. Cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrec
  • SSM72202 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: "issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations."
  • SSM71966 - BRAKES (PWS): "issue: submitting a brake noise epqr. Specifically related to front brake disc grooving causing a noise and /or judder issue. Cause: under investigation"
  • SSM42872 - EXTERIOR LIGHTING:HEADLIGHTS: "issued dec 2015. Issue: jaguar are continuing to see no fault found warranty returns on headlamps and associated control modules cause: incorrect diagnosis. "
  • SSM39211 - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS: "re-issued dec 2015. Issue: fuel injectors clogged leading to poor running / misfires / engine detonation on aj-v8 engines. Cause: poor fuel quality or fuel contaminants blocking the holes in the fuel injector."
  • SSM72617 - ENGINE (PWS): Coolant expansion tank pressure caps leaking
  • SSM72613 - ELECTRICAL SYSTEM:SOFTWARE: Software level check for incontrol touch pro
  • JTB00446NAS3 - EQUIPMENT ADAPTIVE/MOBILITY: "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. Faulty generator faulty battery monitoring system (bms) the charge warning indicator is ill
  • JTB00267NAS2 - STEERING:AUTOMATED/ADAPTIVE STEERING: Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. This may be felt through the steering wheel and/or through the seats/vehicle body. It may, or may not, occur during braking
  • JTB00446NAS2 - EQUIPMENT ADAPTIVE/MOBILITY: "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. Faulty generator faulty battery monitoring system (bms) the charge warning indicator is illumi
  • JTB00446NAS1 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. Faulty generator faulty battery monitoring system (bms) the charge warning indicator is illumi
  • SSM72307 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: "issue the message ""radar sensor blocked"" appears in instrument pack display. If blockage occurs while acc is being used, driver intervene and/or ""radar sensor blocked"" message will appear on the cluster and dtc C1A67-97 is also set
  • JTB00433NAS1 - LIGHTING (PWS): "situation: the adaptive front lighting system (afs) warning lamp may be illuminated/flashing on the instrument cluster. Upon diagnosis, the technician may find diagnostic trouble codes (dtc) B1D64-87 and/or B1D65-87 stored in the headlam
  • JTB00395NAS2 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): "situation: on vehicles fitted with the 5.0l naturally aspirated v8 engine only, a 'clonk' noise may be heard when selecting park (p). Cause: this may be caused by a transmission control module (tc m) software issue."
  • JTB00283NAS2 - EQUIPMENT ADAPTIVE/MOBILITY: "situation: the bonding between the folding top and the rear glass may require repair. Cause: this may be caused by bonding robustness between the folding top and the rear glass."
  • JTB00423NAS1 - ENGINE (PWS): "situation: a 'humming' noise may be evident from the engine when the engine is idling. Cause: this may be caused by dust and/or water ingress to the primary drive belt idler pulley bearing."
  • JTB00278NAS3 - ENGINE (PWS): "situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a low coolant level message is displayed in the message center. Upon inspection, a leak may be found to be
  • SSM72202 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: "issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. Known issues have been resolved and assured vins for effec
  • JTB00395NAS1 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): "situation: on vehicles fitted with the 5.0l naturally aspirated v8 engine only, a 'clonk' noise may be heard when selecting park (p). Cause: this may be caused by a transmission control module (tcm) software issue."
  • SSM72202 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: "issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. Known issues have been resolved and assured vins for effec
  • SSM64657 - EQUIPMENT: "issued march 2015. Issue: coolant leak from 5.0l v8 (aj133) water pump. Cause: a number of changes to the water pumps have been made to improve product quality."
  • SSM72141 - STEERING: STEERING WHEEL/HANDLE BAR: "issue: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. Cause: temporary flat spots naturally develop on the rolling surface of a
  • SSM72153 - ELECTRICAL SYSTEM:SOFTWARE: "issue: for the models identified above, a concern has been identified with the latest tcm software released on dvd 139 patch 15. Cause: currently under investigation with jlr engineering."
  • SSM72114 - EQUIPMENT ADAPTIVE/MOBILITY: "issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. Action: please refer to the procedure below for information on how to access the new information through sdd."
  • SSM72002 - EQUIPMENT: "issue: low coolant message displayed. A coolant leak is found from the seam on coolant pipe (aj8 9664). See the attached file for an example of the leak location. Cause: a process issue at component supplier"
  • SSM43055 - EQUIPMENT ADAPTIVE/MOBILITY: "re-ssued january 2015. Issue: seat movement maybe restricted on some vehicles that has the seat memory function. Cause: if an obstruction is encountered while the seat is in motion, the seat will stop moving and further movement will be
  • SSM40913 - ENGINE (PWS): "re-issued january 2015. Issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. Cause: lubricant applied to the engine-compartment lid latch during routine servicing or f
  • JTB00396NAS1 - EQUIPMENT: "situation: a 'creak' noise from the base of the front seat may be evident. Cause: this may be caused by insufficient lubricant during the assembly process."
  • JTB00388NAS1 - STEERING:HYDRAULIC POWER ASSIST SYSTEM: "situation: this is an information only bulletin to aid in the diagnosis of hydraulic power steering issues. Action: when diagnosing customer concerns relating to the hydraulic power steering system, refer to the service information below
  • JTB00380NAS2 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: "situation: inadequate a/c performance, low pressure recorded on the high pressure system, and/or high pressure recorded on the low pressure system may be exhibited with the compressor clutch (where applicable) working properly. Cause: t
  • SSM72114 - FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP: "issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. Action: please refer to the procedure below for information on how to access the new information through sdd."
  • JTB00380NAS1 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: "situation: inadequate a/c performance may be exhibited. Upon inspection, low pressure is recorded on the high pressure system, high pressure recorded on the low pressure system, and the compressor clutch (where applicable) is working pro
  • SSM72041 - STEERING:AUTOMATED/ADAPTIVE STEERING: "issue: submitting a steering system noise epqr. Cause: under investigation"
  • SSM72037 - ENGINE (PWS): "issue: in some circumstances, the customer is reporting the engine failing to start, the engine running rough, the check engine light being displayed, or a combination of these symptoms. Cause: dtc's captured by the vehicle electronic
  • SSM71995 - STRUCTURE: "issue: customers have reported that the armrest liner is damaged eg: corner broken see pic 1 as an example cause:: poor initial fit / interference contact"
  • SSM43055 - SEATS:FRONT ASSEMBLY:POWER ADJUST: "re-issued november 2014. Issue: seat movement maybe restricted on some vehicles that has the seat memory function. Cause: if an obstruction is encountered while the seat is in motion, the seat will stop moving and further movement will b
  • SSM40913 - ENGINE (PWS): "re-issued november 2014. Issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. Cause: lubricant applied to the engine-compartment lid latch during routine servicing or
  • SSM72035 - EQUIPMENT:ELECTRICAL: "concern: jaguar land rover and the supplier have inspected 101 warranty claims for heated oxygen sensors (ho2s). 23% were found to have no defects. Cause: one possible reason for this is that all ho2s sensors are replaced when only one
  • SSM72027 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: "issue when the customer attempts to connect an apple device that is equipped with a lightning socket in order to stream music through the car's infotainment system the user will realise that the 30pin ipod link lead supplied by jaguar is
  • SSM72022 - EQUIPMENT:ELECTRICAL: "issue: seats not moving in one direction / one axis cause: motor connections not fully latched"
  • SSM72012 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: "issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. Cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrect
  • SSM71995 - EQUIPMENT ADAPTIVE/MOBILITY: "issue: customers have reported that the armrest liner is damaged eg: corner broken see pic 1 as an example cause:: poor initial fit / interference contact"
  • SSM71966 - BRAKES (PWS): "issue: submitting a brake noise epqr. Specifically related to front brake disc grooving causing a noise and /or judder issue. Cause: under investigation"
  • SSM71966 - EQUIPMENT ADAPTIVE/MOBILITY: "issue: submitting a brake noise epqr. Specifically related to front brake disc grooving causing a noise and /or judder issue. Cause: under investigation"
  • SSM71538 - EQUIPMENT: "issue: customer may report door lock cylinder cover missing. Cause: cylinder cover may be damaged or have been incorrectly fitted at pdi or after emergency vehicle entry."
  • SSM51357 - FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM: "issue: when investigating customer reports for incorrect fuel gauge concerns the dealer technician may diagnose that the fuel senders are open circuit. This diagnosis may be incorrect depending on the multimeter settings selected by the
  • SSM72002 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: "issue: low coolant message displayed. A coolant leak is found from the seam on coolant pipe (aj8 9664). See the attached file for an example of the leak location. Cause: a process issue at component supplier."
  • SSM71998 - EQUIPMENT ADAPTIVE/MOBILITY: "issue customers might be experiencing an issue with iphones 6 and 6plus, as well as iphones that have been updated to ios8. The issue is common across all manufacturers. Symptoms when the apple device is connected to the car system and
  • SSM71995 - EQUIPMENT ADAPTIVE/MOBILITY: "issue: customers have reported that the armrest liner is damaged eg: corner broken see pic 1 as an example cause:: poor initial fit / interference contact"
  • SSM71974 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: "issue: a significant number of bms (battery monitoring system) modules have been replaced when dtc B11DB-87 is logged, when returned to the supplier for analysis many are deemed no fault found cause: incorrect diagnosis"
  • JTB00379NAS1 - LIGHTING (PWS): "situation: condensation / mist may appear on the inside of front and/or rear exterior lamps. Cause: condensation/mist is a natural phenomenon which can occur when there is a temperature difference between the inside and outside of the la
  • SSM71538 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: "issue: customer may report door lock cylinder cover missing. Cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry."
  • SSM67697 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: "issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
  • SSM71915 - ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR: "issue a number of alternators are being replaced under warranty and are found to be faulty due to internal regulator chip damage. Cause alternators are being damaged due to cross polarity when the vehicle is jump started."
  • SSM71896 - EQUIPMENT:ELECTRICAL: "issue the complete gear shift modules (gsm) are being replaced when there has been a claim reported of an appearance defect with the rotary gear selector (rotary control knob) , with issues such as peeling chrome and rough edges. The ro
  • SSM67697 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: "issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
  • JA14PA-11 - EQUIPMENT ADAPTIVE/MOBILITY: "please be advised that water pump part numbers c2z21781, c2z28248, and c2z29189 -- 3.0l v6 / 5.0l v8 -- come with four (4) mounting bolts. Prior to installing this part, inspect the packaging and make sure all four (4) bolts are present."
  • SSM71832 - AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE: "issue:- customers have reported that the airbag warning light has illuminated in the instrument cluster after a previous repair. Cause:- the drivers airbag circuit has been incorrectly diagnosed as being at fault or has more than one
  • SSM71827 - SEATS: "issue: climate controlled seat issues cause: unknown"
  • SSM71822 - EQUIPMENT:ELECTRICAL: "issued may 2014: issue during a recent market visit it was noted that a significant number of dealers have been carrying out pdis and then returning the vehicle to a storage compound without refitting the transit relay or returning the
  • SSM71361 - ELECTRICAL SYSTEM:SOFTWARE: "issue: da-dongle/da-vina/da-st512 - j2534 vehicle communication interface device (vci) software requires updating to the latest level. Da j2534 software driver level v4.0 (must be updated to this level on all sdd machines that use thi
  • SSM63597 - COMMUNICATION: VEHICLE TO VEHICLE: "issue: jaguar land rover north america service diagnostics would like to make all sdd users aware of an emerging concern being tracked via the epqr system. Users report dvd133 is unable to fully communicate with pcm on legacy jaguar veh
  • JTB00352NAS1 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: "situation: the radio fm1 presets may be inoperative and the radio may be 'stuck' on the am waveband while the touch screen displays 'fm1'. Cause: this may be caused by how radio presets are stored in the hd radio module."
  • JTB00344NAS1 - EQUIPMENT ADAPTIVE/MOBILITY: "situation: an earth stud may be broken or cross threaded. Cause: this may be caused by damage in production or during a repair."
  • JTB00176NAS2 - EQUIPMENT ADAPTIVE/MOBILITY: "situation: this bulletin is for information only; it provides acceptance standards relating to the level of headlamp internal condensation. Cause: condensation or 'misting' on the inside surface of the headlamp lens may be caused by natu
  • SSM71794 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: "issue: fm1 preset ceases to operate. (tuner is stuck in am band while touch screen displays fm1) cause: no error handling of frequency being stored in hd radio module."
  • JTB00301NAS1 - FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM: "situation: the fuel gauge may experience one or more of the following issues: fuel gauge inoperative; fuel gauge not showing more than full; fuel gauge fluctuates; and/or fuel gauge switches on/off intermittently. Cause: the
  • JTB00278NAS2 - EQUIPMENT ADAPTIVE/MOBILITY: "situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a low coolant level message is displayed in the message center. Upon inspection, a leak may be found to be
  • JTB00258NAS2 - STEERING:AUTOMATED/ADAPTIVE STEERING: "situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. Cause: temporary flat spots naturally develop on the rolling surface of
  • SSM72926 - EQUIPMENT: Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40) appearing.
  • JTB00380NAS4 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
  • JTB00301NAS1 - FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY: Situation: the fuel gauge may experience one or more of the following issues: fuel gauge inoperative; fuel gauge not showing more than full; fuel gauge fluctuates; and/or fuel gauge switches on/off intermittently. Cause: thes
  • JTB00278NAS2 - ENGINE AND ENGINE COOLING: Situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a low coolant level message is displayed in the message center. Upon inspection, a leak may be found to be
  • JTB00258NAS2 - TIRES: Situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. Cause: temporary flat spots naturally develop on the rolling surface of a
  • JTB00257NAS3 - STEERING: Situation: the steering wheel may exhibit a vibration / shimmy while driving. Cause: this may be caused by a road wheel/tire assembly imbalance and/or temporary tire flat-spotting.
  • JTB00380NAS3 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
  • SSM-71218 - BRAKES (PWS): "issue: customer repor ts a parkbrake warning lamp i l luminated and / or parkbrake faul t message displayed in the ipk (instrument pack), following investigation wi th sdd the fol lowing dtc P1571-64 (brake swi tch - signal plausibilit
  • SSM-70698 - ELECTRICAL SYSTEM:SOFTWARE: "issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or oth
  • SSM-69078 - ELECTRICAL SYSTEM:SOFTWARE: "issue: apple ios, and android phone issues after software updates. The customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automati
  • SSM-68359 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : "issue: customers may report that they are unable to play music through their android phone when connected via cable to usb - xk does not support bluetooth streaming. Cause: this could be for a number of reasons not necessarily relate
  • SSM-67917 - SEATS: "issue incorrectly configured seat modules can cause incorrect functioning of the seat, or battery drain issues. The vehicle seat memory module logs U1A4C 00, build end of line mode active cause the seat module has been incorrectly
  • JTB-00311-NAS-1 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: "situation: an odor may be present when the climate control system is switched 'on'. Cause: this may be caused by mold spore accumulation / build-up in the evaporator core."
  • JTB-00304-NAS-1 - EQUIPMENT ADAPTIVE/MOBILITY: "situation: a lower-level service repair part is now available in the event of a front sun visor vanity mirror issue. Cause: a lower-level service repair part to be used in the event a front sun visor vanity mirror requires replacement."
  • JTB-00191-NAS-3 - EQUIPMENT ADAPTIVE/MOBILITY: "situation: the glove compartment lid may not be damped when opening. Cause: this may be caused by the glove compartment lid damper cord retaining tab coming away from the glove compartment housing."
  • SSM-67697 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: "issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be th
  • SSM-63697 - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM: "republished august 2013. Issue: fuel injector concerns, (applicable to 5.0 aj133 gasoline engines), leading to potential problems such as poor running, poor fuel economy, hard starting, rough idle, misfires and engine detonation. Custome
  • SSM-66697 - ENGINE AND ENGINE COOLING:COOLING SYSTEM: "issue: after the engine coolant on a 5.0l v8 aj133 engine has been partially or fully drained and filled, the customer experiences the engine overheating. Cause: the refill procedure has not been completed correctly, resulting in insuf
  • SSM-66637 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: "issue: a customer may report a concern with a flat battery or poor starting; when testing the battery it is determined that a charge is required. Cause: when charging a battery (both primary and secondary) with a bms (battery monitoring
  • SSM-71989 - EQUIPMENT ADAPTIVE/MOBILITY: "issue: customer complains of damage/marking on the surface of the vehicles instrument pack lens. Cause: damage/marking caused by object impact against the lens. Staining/discoloration contamination caused by using any type of cleaning
  • JTB-00419NAS-1 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: "situation: the surface of the instrument cluster lens may be damaged or marked. Cause: a lower-level service repair part is now available in the event damage or marking is caused by an object impacting against the lens and/or staining/di
  • JTB-00292-NAS2 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: "situation: the front door may not close after being opened using the exterior handle. Cause: this may be caused by the outer door handle cable freezing in the sleeve."
  • SSM71538 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: "issue: customer may report door lock cylinder cover missing. Cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry."
  • DVD 136 02 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • SSM72035 - POWER TRAIN: Summary to be provided on a future date.
  • SSM72027 - EQUIPMENT: Summary to be provided on a future date.
  • SSM-71498 - POWER TRAIN:DRIVELINE:DRIVESHAFT: "issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. Cause: unknown engineering investigation on-going."
  • JTB00380NAS1 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Summary to be provided on a future date.
  • JTB00379NAS1 - LIGHTING (PWS): Summary to be provided on a future date.
  • JTB00361NAS1 - FUEL SYSTEM, GASOLINE: Summary to be provided on a future date.
  • JTB00353NAS1 - LIGHTING (PWS): Summary to be provided on a future date.
  • JTB00352NAS1 - EQUIPMENT: Summary to be provided on a future date.
  • JTB00349NAS1 - ENGINE (PWS): Summary to be provided on a future date.
  • JTB00344NAS1 - STRUCTURE: Summary to be provided on a future date.
  • JTB-00328-NAS-1 - ELECTRICAL SYSTEM:SOFTWARE: "situation: the touch screen may reset or be blank on start-up and diagnostic trouble code (dtc) U1A4B-48 may be stored in the touch screen. Cause: this may be caused by a software issue within the touch screen."
  • SSM-68358 - EQUIPMENT: This ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as n fault found. Cause: incorrect diagnosis."
  • JTB00301NAS1 - FUEL SYSTEM, GASOLINE: Summary to be provided on a future date.
  • JTB00278NAS2 - ENGINE (PWS): Summary to be provided on a future date.
  • JTB00257NAS3 - TIRES: Summary to be provided on a future date.
  • JTB00208NAS2 - BRAKES (PWS): Summary to be provided on a future date.
  • JTB00176NAS2 - LIGHTING (PWS): Summary to be provided on a future date.
  • J038NAS2 - ENGINE (PWS): Summary to be provided on a future date.
  • J038NAS1 - ENGINE (PWS): Summary to be provided on a future date.
  • 07-085USA - ENGINE (PWS): Summary to be provided on a future date.
  • K128NAS1 - LIGHTING (PWS): Summary to be provided on a future date.
  • JTB00191NAS3 - LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK: Summary to be provided on a future date.
  • JA13RE-01 - STRUCTURE:BODY:ROOF AND PILLARS: Summary to be provided on a future date.
  • JA13GI-13 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • J030NAS1 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Summary to be provided on a future date.
  • K143NAS1 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • JTB00317NAS2 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • JTB00317NAS1 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Summary to be provided on a future date.
  • JTB00311NAS1 - EQUIPMENT: Summary to be provided on a future date.
  • JTB00308NAS1 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Summary to be provided on a future date.
  • JTB00292NAS1 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: Summary to be provided on a future date.
  • JTB00283NAS1 - VISIBILITY: Summary to be provided on a future date.
  • 7-075USA - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • 7-072USA - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Summary to be provided on a future date.
  • 6-197NAS - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • JTB00264NAS2 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 3-291USA - LIGHTING (PWS): Summary to be provided on a future date.
  • J038NAS3 - ENGINE (PWS): Jaguar: the sdd software is a condition identiy on 2010-2012 model that may cause the engine light to come on but will not affect the vehicle performance, instead it might decrease the ability to control tailpipe emissions. *ma
  • JTB-00344-NAS1 - EQUIPMENT: Jaguar: damage during a repair or time of production, caused the earth stud, on some vehicles, to become broken or cross threaded. Model 2003-2009 xj (x350), 206/onwards xk (x150), 2010/onwards xj (x351), 2014/onwards f-type (x152).
  • JTB-00301-NAS1 - FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM: Jaguar: the fuel gauge, on some vehicles, are experiencing fluctuation not showing more than 1/2 full, switches on/off intermittently and/or fails to operate properly. Model 2010-2012 xk (x150), xf (x250). *pe
  • JTB-00353-NAS-1 - EXTERIOR LIGHTING:HEADLIGHTS: Jaguar: headlamp in failsafe mode and cannot be reset due to diagnostic trouble codes (dtc) causing display, (permanently or intermittently), adaptive front lighting system (afs) warning icon, in instrument cluster. Model 2008-2012 xk rang
  • JTB-00292NAS1 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: Jaguar: after using exterior handle on front door, to open, it fails to close due to outer door handle cable, in sleeve, freezes. Model 2012-2013 xf, xj, xk. *pe updated 9/18/15. *pe
  • SSM-63697 - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS: Jaguar: fuel injector concerns 5.O aj133 gasoline, leading to potential problemssuch as poor running poor fuel economy, hard starting, rough idle, misfires and engine detonation. *js
  • SSM-62217 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES: Jaguar: battery charge illuminates due to an incorrectly torqued or fitted battery terminal, while vehicle in shop for repairs or during pdi process, caused battery terminals to be loose or adrift. Models xk, xj, xf. No model years liste
  • JTB-00230NAS2 - POWER TRAIN:MANUAL TRANSMISSION: Jaguar: various situations may cause transmission control switch to fail to rise, to rotate out of park, rotate between gears. Models 2009-2013 xf, xj range, xk range. *pe
  • TB-5-161-NAS1 - STEERING:GEAR BOX (OTHER THAN RACK AND PINION): Jaguar: residual torque on steering gear pinion bolt is below lower specification and will experience a knocking noise from steering gear which may be caused by early steering degradation. Models 2013 xf, xj, xk. *pe
  • SA-K-161 - STEERING:GEAR BOX (OTHER THAN RACK AND PINION): Jaguar: steering gear has knocking noise due to residual torque on steering gear pinion bolt is below lower specification and if ignored, causes steering degradation. Models xf, xj, xk. No model years listed. *pe
  • SSM-60437 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER: Jaguar: due to parts capacity constraints, brake calipers and front knuckle has been up-rated. Models xf/x250, xk/150. No model years listed. *pe
  • SB-K-128 - EXTERIOR LIGHTING:FOG LIGHTS: Jaguar: the fog lamp on the rear, right hand side was welded, incorrectly doing manufacturing. Model 2012 xk. *pe
  • TB-UPS-0512 - EXTERIOR LIGHTING:FOG LIGHTS: Jaguar: on certain number of vehicles, the right hand rear fog lamp may have been incorrectly welded, at time of manufactured. *pe
  • SB-3-287 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Jaguar: see document search button for owner letter. A limited number of vehicles with have software enhancement and battery monitoring system replaced and/or updated. *pe

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20130407

A defect exists in the jaguar xk convertible, which has repeatedly and unpredictably prevented the jaguar from operating, apparently in connection with a concurrent draining of the car's battery. The defect renders the automobile unable to reliably start and deprives the owner of the utility of the vehicle. Despite the vehicle being serviced by jaguar's authorized dealer for this defect on eight separate occasions and replacing the battery and battery monitor multiple times, the defect remains.

NoNoN NoneNone20121114

Tl* the contact owns a 2012 jaguar xk. The contact stated while driving approximately 70 mph the vehicle started smoking and stalled in the middle of the highway. The vehicle was towed to the dealer. The mechanic diagnosed that the motor needed to be replaced. The failure occurred three times within two years. The manufacturer was made aware of the problem. The approximate failure was 8,000. The pistons and valve cover gaskets were replaced. The engine was replaced twice. Updated 04/16/14..Updated 06/23/14 *bf updated 06/2014 *js

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