2016 Toyota SIENNAToyota Sienna 2016

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 147677 [USA]: The contact may cause failure of the rear brake hoses, resulting in a loss of vehicle control and reduced braking ability, increasing the risk of a crash.
    Vantage mobility international, llc (vantage) is recalling certain 2012-2018 ams genesis wheelchair vans, built on a toyota sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.
    vantage will notify owners, and dealers will install a set of rear brake hoses that will provide the proper clearance, free of charge. The recall began december 16, 2019. Owners may contact vantage customer service at 1-800-488-9082.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 153290 [USA]: The reduction in the braking system pressure may cause a loss of braking power in the rear braking system, increasing the risk of crash.
    Braun corporation (braun) is recalling certain 2014-2019 toyota sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.
    braun has notified owners, and dealers will install an adaptor to correct the issue, free of charge. The recall began june 25, 2019. Owners may contact braun customer service at 1-800-488-0359.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 123878 [USA]: If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.
    Toyota motor engineering & manufacturing (toyota) is recalling certain model year 2011-2016 toyota sienna minivans manufactured january 4, 2010, to august 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.
    toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on july 28, 2017. Owners may contact toyota customer service at 1-800-331-4331. Toyota's number for this recall is g04.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 111789 [USA]: Failure and detachment of seat belt height adjuster would result in the occupant not being properly restrained in a crash, increasing their risk of injury.
    Toyota motor engineering & manufacturing (toyota) is recalling certain model year 2016 toyota sienna vehicles manufactured february 15, 2016, to february 19, 2016. In the affected vehicles, incorrect front seat belt height adjusters may have been installed. During a crash, this incorrect height adjuster may contact the b-pillar and tear or separate.
    toyota will notify owners, and dealers will replace the front seat belt height adjusters, free of charge. The recall began on april 29, 2016. Owners may contact toyota customer service at 1-800-331-4331. Toyota's number for this recall is g0h.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2021723 [Canada]: Accessories
    Issue: this recall is for certain block heater kits installed on certain vehicles or sold as accessories at toyota or lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: this recall only affects the following block heater/cord part numbers: C014003034 pk5a408j09 pU14000904 C014003151 pk5a408j13 pU14000905 C014000885 pk5a489j11 pU14000907 C014000888 pk5a489j22 pU14000909 C014000907 pk5a410h00 pU14000911 C014100904 pU14000900 pU14000913 C014100907 pU14000901 pU14003571 C014100911 pU14000902 pk5a408j05 pU14000903 safety risk: engine block heater wiring that overheats or melts could create the risk of a fire. Corrective actions: toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

  • Recall 2019317 [Canada]: Brakes
    Issue: on certain vans converted to a rear-entry mobility vehicle by braunability, the fittings for the brake line extensions may be incorrect. This could cause a brake fluid leak that may result in reducing braking. Note: this problem affects conversions that were built between january 9, 2018, and may 20, 2019. Safety risk: reduced braking could cause extended stopping distances and increase the risk of a crash. Corrective actions: the company will notify owners by mail and instruct them to take their vehicle to a braunability dealer to inspect the brake line connections. If necessary, an adapter fitting will be installed and the brake system will be bled.

  • Recall 2017363 [Canada]: Electrical
    On certain vehicles, the electrical power cords of some dealer installed block heaters may have been improperly manufactured, causing the wires to contact each other, resulting in a short circuit. A short circuit could lead to a fire which would increase the risk of injury and/or damage to property. Correction: for vehicles where the subject block heater was approved for installation, the dealer will replace the block heater assembly with a new one of an improved design. For vehicles where the subject block heater was not approved for installation, dealers will remove the block heater assembly. In the interim, until the remedy can be performed, dealers will cut the plug end from the block heater cord to disable the block heater's operation.

  • Recall 2016586 [Canada]: Structure
    On certain vehicles equipped with power sliding doors, under certain conditions which impede the opening of the door (such as if the door becomes frozen with ice), the sliding door motor could stall when the door is operated. If the motor stalls, high current in the door motor circuit could be generated, operating the circuit protection for the door motor. If this occurs with the sliding door latch mechanism in an unlatched position, the door could open while driving, increasing the risk of injury to a vehicle occupant. Correction: dealers will replace the existing junction block and the rear sliding door wire harnesses with newly designed ones. The dealer will also install two sub wire harnesses to connect the junction block to the two rear door wire harnesses.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • T-PANT-2024-004- - ENGINE AND ENGINE COOLING: This is to advise of various price adjustments that will affect toyota genuine motor oil and long life coolant, effective march 1, 2024. These products are ordered through the toyota complete maintenance care (tcmc) website.
  • T-SB-0043-14 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Obsolete notice january 22, 2024: this bulletin is now obsolete. Please see t-sb-0057-18.
  • TSB005823 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS: Tsb: the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
  • TSB003220 - AIR BAGS: Tsb: replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) (see figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
  • T-SB-0057-18 - ELECTRICAL SYSTEM: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
  • T-SB-0094-21 Rev - AIR BAGS: Tsb: some 2005 ? 2022 model year toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
  • TSB001221Rev2 - STRUCTURE: Tsb: some 2010 ? 2022 model year toyota vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water and
  • TSB004522Rev1 - PARKING BRAKE: Tsb: some 2016 ? 2018 model year toyota vehicles equipped with entune? Audio (version 01013e), entune? Audio plus (version 010156 or 01015c), or entune? Premium audio (versions 010171, 010170, or 01017d) may exhibit one or more of the follo
  • TSB001221Rev2 - STRUCTURE: Tsb: some 2010 ? 2022 model year toyota vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water and
  • TSB004522Rev1 - ELECTRICAL SYSTEM: Tsb: some 2016 ? 2018 model year toyota vehicles equipped with entune? Audio (version 01013e), entune? Audio plus (version 010156 or 01015c), or entune? Premium audio (versions 010171, 010170, or 01017d) may exhibit one or more of the follo
  • TSB009421Rev1 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Tsb: some 2005 ? 2022 model year toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
  • TSB000320 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Obsolete notice may 02, 2022: this bulletin is now obsolete. Please see t-sb-0045-22
  • Toyota Safety Re - EQUIPMENT: Toyota safety recall and service campaign - technician certification requirements 4.14.2022
  • TTT063620 - BACK OVER PREVENTION: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions
  • T-SB-0045-22 - EQUIPMENT: Some 2016 ? 2018 model year toyota vehicles equipped with entune? Audio (version 01013e), entune? Audio plus (version 010156 or 01015c), or entune? Premium audio (versions 010171, 010170, or 01017d) may exhibit one or more of the following
  • T-SB-0012-21 Rev - SEATS: Tsb: some 2010 ? 2022 model year toyota vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water and
  • T-SB-0003-22 - ELECTRICAL SYSTEM:WIRING: Tsb this service bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This service bulletin should be used in conjunction with the applicable model and model year el
  • Toyota PRO19-02 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Pol: this consolidated tire warranty guide contains the complete warranty terms for all brands of ground and spare tires currently in use by toyota. This information must be kept near the point of vehicle sale and be available to any custom
  • T-SB-0094-21 - STRUCTURE: Tsb: some 2005 ? 2022 model year toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
  • T-TT-0600-20 Rev - EQUIPMENT:ELECTRICAL: Tt: some customers may experience echoing on the line calling the vehicle when using bluetooth hands free. This is caused by the phone hands free volume being too low. These settings may need to be reapplied any time the phone is paired to
  • T-SB-0088-21 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR: Tsb: for proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the floor slope compensation
  • T-TT-0578-19 Rev - EQUIPMENT:ELECTRICAL: Tt: some customers may encounter bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various bluetooth audio function
  • T-SB-0080-19 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: some 2006 ? 2022 model year toyota vehicles in particular geographic areas may exhibit a condition where the hvac evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (arinix tip) is avai
  • T-TT-0659-21 Rev - POWER TRAIN: Tt: some 2014-2021 model year vehicles equipped with dynamic torque control awd system may experience a ?Noise? Or ?Abnormal operation? Condition from the rear differential front coupling. In some cases, even an ?Awd system message? With
  • Toyota PRO21-UFR - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Updates to the 2014-2021 toyota universal flat rate manual
  • T-SB-0052-13 Obs - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Obsolete notice may 04, 2021: this bulletin is now obsolete. Please see t-sb-0004-21.
  • T-SB-0004-21 Rev - STRUCTURE:BODY:DOOR : Tsb: some 2010 ? 2020 model year sienna vehicles may exhibit a condition where the front door glass run on either the right-hand or left-hand side comes loose from the door channel during window operation. Follow the repair procedure in thi
  • TSR-1212-17 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Technician certification requirements.
  • T-PG007-01 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Replacement vin plates.
  • T-PG002-91 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Product general information.
  • TSR-SC-032819 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Technician certification requirements.
  • G0G-DL-61416 - EQUIPMENT ADAPTIVE/MOBILITY: Oxygen sensor could experience wire degradation inside the oxygen sensor wiring harness.
  • Toyota Safety Re - AIR BAGS: Toyota safety recall and service campaign - technician certification requirements
  • T-TT-0636-20 Rev - BACK OVER PREVENTION: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions.
  • T-SB-0044-16 Obs - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Obsolete notice march 08, 2021: this bulletin is now obsolete. Please see t-sb-0012-21.
  • T-SB-0012-21 - SEATS: Tsb: some 2010 ? 2021 model year toyota vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water an
  • T-SB-0003-20 Rev - ELECTRICAL SYSTEM: Tsb: some 2016 ? 2018 model year toyota vehicles equipped with entune? Audio (version 01013e), entune? Audio plus (version 010156 or 01015c), or entune? Premium audio (versions 010171, 010170, or 01017d) may exhibit one or more of the follo
  • T-SB-0032-20 Rev - EQUIPMENT: Tsb: replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) (see figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re
  • T-SB-0004-21 - VEHICLE SPEED CONTROL: Tsb: some 2010 ? 2020 model year sienna vehicles may exhibit a condition where the front door glass run on either the right-hand or left-hand side comes loose from the door channel during window operation. Follow the repair procedure in t
  • T-TT-0636-20 - BACK OVER PREVENTION: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions.
  • T-TT-0636-20 - SERVICE BRAKES, HYDRAULIC: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions.
  • T-SB-0033-18 Rev - BRAKES (PWS): Tsb: some 2011 ? 2020 model year sienna vehicles may exhibit a vibration/pulsation from the front brakes that can be felt in the brake pedal while lightly applying the brake pedal. Follow the repair procedure in this bulletin to address thi
  • T-TT-0600-20 Rev - EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI: Tt: some customers may experience echoing on the line calling the vehicle when using bluetooth hands free. This is caused by the phone hands free volume being too low. These settings may need to be reapplied any time the phone is paired to
  • T-SB-0003-20 Rev - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: some 2016 ? 2018 model year toyota vehicles equipped with entune? Audio (version 01013e), entune? Audio plus (version 010156 or 01015c), or entune? Premium audio (versions 010171, 010170, or 01017d) may exhibit one or more of the follo
  • T-TT-0628-20 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Tt: hvac drain tube is found to be blocked/clogged.
  • T-TT-0578-19 Rev - EQUIPMENT ADAPTIVE/MOBILITY: Tt: some customers may encounter bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various bluetooth audio functio
  • 17-006 - SEATS: Rear seat entertainment overhead dvd
  • T-TT-0468-17 Rev - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Tt: hvac drain tube is found to be blocked/clogged.
  • T-TT-0583-19_Rev - EQUIPMENT: Tt: some customers who have upgraded their iphone to ios13 are experiencing a condition where the bluetooth connection disconnects and reconnects. In some instances, this condition causes the panasonic head unit to reboot when the bluetoot
  • T-SB-0304-17 Obs - EQUIPMENT: Tsb: obsolete notice april 07, 2020: this bulletin is now obsolete. Please see t-sb-0032-20. Replacement certification labels and vin plates
  • T-SB-0032-20 - EQUIPMENT: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin nos. Pg021-88, pg015-89, pg0015-90, pg002-91, pg002-93, pg005-97, pg007-01, pg007-07, pg006-01, pg004-97, t-sb-0144-08, and t-sb-0304-17. The a
  • T-TT-0603-20 - BACK OVER PREVENTION: Tt: for proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front mi
  • T-TT-0600-20 - EQUIPMENT:ELECTRICAL: Tt: some customers may experience echoing on the line calling the vehicle when using bluetooth hands free. This is caused by the phone hands free volume being too low. These settings may need to be reapplied any time the phone is paired to
  • T-SB-0142-13_Obs - EQUIPMENT: Obsolete notice february 12, 2020: this bulletin is now obsolete. Please see t-sb-0010-20.
  • T-SB-0010-20 - EQUIPMENT: Tsb: some 2004 ? 2017 model year toyota vehicles may exhibit odors naturally occurring from the hvac system and/or related environmental factors. Although there is no way to eliminate these odors, follow the general procedure in this bull
  • T-TT-0520-19_Rev - EQUIPMENT: Tt: in certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair a/c system leaks in one dealer visit, toyota has develope
  • T-SB-0279-17_Obs - EQUIPMENT: Tsb: obsolete notice january 13, 2020: this bulletin is now obsolete. Please see t-sb-0003-20.
  • T-SB-0003-20 - ELECTRICAL SYSTEM: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin no. T-sb-0279-17. ? The entire bulletin has been updated. Service bulletin no. T-sb-0279-17 is obsolete and any printed versions should be disca
  • T-SB-0008-20 - EQUIPMENT: Tsb: vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?Leak? Should b
  • T-TT-0583-19 - EQUIPMENT:ELECTRICAL: Tt: some customers who have upgraded their iphone to ios13 are experiencing a condition where the bluetooth connection disconnects and reconnects. In some instances, this condition causes the panasonic head unit to reboot when the bluetoot
  • T-TT-0442-17_Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tt: safety connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the dcm (telematics transceiver) will be in an inactive state. In some in
  • KR3_Dealer Packa - EQUIPMENT: Dealer package: toyota will be sending safety recall/special service campaign follow-up notices to owners whose vehicles have not yet had the following safety recall/special service campaign repairs completed. Please note the following info
  • KR3_Dealer Email - EQUIPMENT: Dealer email: toyota will be sending safety recall/special service campaign follow-up notices to owners whose vehicles have not yet had the following safety recall/special service campaign repairs completed. Please note the following inform
  • KR3_Region Lette - EQUIPMENT: Region letter: toyota will be sending safety recall/special service campaign follow-up notices to owners whose vehicles have not yet had the following safety recall/special service campaign repairs completed. Please note the following infor
  • KR3_Region Email - EQUIPMENT: Region email: toyota will be sending safety recall/special service campaign follow-up notices to owners whose vehicles have not yet had the following safety recall/special service campaign repairs completed. Please note the following inform
  • T-TT-0578-19 - STEERING: Tt: some customers may encounter bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various bluetooth audio functions a
  • T-TT-0574-19 - EQUIPMENT: Tt: some customers may experience poor outgoing bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust bluetooth sound quality to compensate for echo or excessive back
  • ZH5_Dealer Lette - STRUCTURE:BODY:DOOR : Dealer package: toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2018 model year sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right pow
  • ZKI_Dealer Packa - STRUCTURE:BODY:DOOR : Dealer package: this customer confidence program is a component of a class action settlement that includes 3 elements of coverage, including prospective coverage for repairs to certain sliding door parts but only those repairs that relate t
  • T-TT-0555-19 - SUSPENSION:REAR: Tsb: some awd 2014 - 2017 model year sienna and 2016 - 2018 model year rav4 customers may experience an abnormal noise from rear coupling unit while driving. This condition can be caused by utilizing an improper towing method when transport
  • T-SB-0033-14-Obs - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: obsolete notice july 9, 2019: this bulletin is now obsolete. Please see t-sb-0080-19.
  • T-SB-0080-19 - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin no. T-sb-0033-14. ? Applicability has been updated to include 2019 model year toyota vehicles. Service bulletin no. T-sb-0033-14 is obsolete and
  • T-SB-0076-19 - EQUIPMENT: Tsb: some 2009 ? 2019 model year toyota vehicles with super chrome wheel finishes may become discolored and/or damaged when aftermarket cleaners, polishes, or brake dust removal products are used on wheels with super chrome finishes. Wheel
  • T-SB-0134-16-Rev - ENGINE (PWS): Tsb: revision notice july 01, 2019 rev2: ? Applicability has been updated to 2019 ? 2020 model year toyota vehicles. ? The techstream preparation and process overview sections have been updated. October 30, 2017 rev1: ? Applicability has be
  • ZH5_Toyota POL17 - LATCHES/LOCKS/LINKAGES: Customer support program: toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2018 model year sienna vehicles. In these reports, corrosion on the position sensor of the left and/or r
  • ZKF_Toyota POL19 - EQUIPMENT: Customer support program: in our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, toyota is announcing a customer support program to provide coverage for the sliding door ce
  • ZKF_Toyota POL19 - EQUIPMENT: Customer support program: in our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, toyota is announcing a customer support program to provide coverage for the sliding door ce
  • ZKD_Toyota POL19 - EQUIPMENT: Customer program support: in our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, toyota is announcing a customer support program to provide coverage for the power sliding d
  • ZKD_Dealer Packa - EQUIPMENT: Dealer package: certain 2011 ? 2018 model year sienna vehicles coverage for the power sliding door cable sub-assembly (vehicles equipped with power sliding doors only). In our continuing efforts to ensure the best in customer satisfaction,
  • ZKE_Toyota POL19 - FUEL/PROPULSION SYSTEM (PWS): Customer support program: in our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, toyota is announcing a customer support program to provide coverage for the fuel filler doo
  • ZKE_Dealer Packa - EQUIPMENT: Dealer package: certain 2011 ? 2018 model year sienna vehicles coverage for the fuel filler door hinge and pin. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, toyota is anno
  • ZKF_Dealer Packa - STRUCTURE:BODY:DOOR : Dealer package: certain 2011 ? 2018 model year sienna vehicles coverage for the sliding door center hinge assembly. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, toyota is
  • ZKF_Dealer Packa - STRUCTURE:BODY: Dealer package: certain 2011 ? 2018 model year sienna vehicles coverage for the sliding door center hinge assembly. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, toyota is
  • ZKJ_Dealer Packa - STRUCTURE:BODY:DOOR : Dealer package: certain 2011 - 2018 model year sienna vehicles sienna sliding door functional inspection. This sienna sliding door functional inspection is one of multiple elements involved in a class action settlement. Refer to customer co
  • ZKI_Dealer Packa - STRUCTURE:BODY:DOOR : Dealer package: certain 2011 - 2018 model year sienna vehicles coverage for internal functional concerns of certain sliding door parts. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a sienna sliding
  • ZKI_Dealer Packa - STRUCTURE:BODY:DOOR : Dealer package: certain 2011 - 2018 model year sienna vehicles coverage for internal functional concerns of certain sliding door parts. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a sienna sliding
  • ZKI_Region Lette - STRUCTURE:BODY:DOOR : Region letter: certain 2011 - 2018 model year sienna vehicles coverage for certain internal functional concerns of certain sliding door parts. Specific information for region support is provided below. In our continuing efforts to ensure th
  • ZKI_Dealer Email - STRUCTURE:BODY:DOOR : Dealer email: in our continuing efforts to ensure the best in customer satisfaction, and pursuant to a sienna sliding door class action settlement, toyota is announcing a customer confidence program. The following information is provided to
  • ZKI_Region Email - STRUCTURE:BODY:DOOR : Region email: in our continuing efforts to ensure the best in customer satisfaction, and pursuant to a sienna sliding door class action settlement, toyota is announcing a customer confidence program. The following information is provided to
  • T-SB-0141-18_Rev - STRUCTURE:BODY:DOOR : Tsb: revision notice june 19, 2019 rev1: ? The parts information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2011 ? 2018 model year sienna vehicles may exhibit a condition where the pow
  • T-SB-0069-19 - STRUCTURE:BODY:DOOR : Tsb: some 2011 ? 2018 model year sienna customers may express concern about their vehicle?S slide door performance. Upon customer request, the inspection procedure in this bulletin may be performed for a functional check of the slide door s
  • T-SB-0068-19 - FUEL/PROPULSION SYSTEM (PWS): Tsb: some 2011 ? 2018 model year sienna vehicles may exhibit a condition where the fuel lid door is loose or not flush against the vehicle body, which may prevent the driver side slide door from opening. This condition may be caused by a br
  • T-SB-0067-19 - STRUCTURE:BODY:DOOR : Tsb: some 2011 ? 2018 model year sienna vehicles equipped with power slide doors may exhibit a condition where the slide door center hinge has corroded, causing the power slide door to not fully open or close during operation. Follow the in
  • T-SB-0066-19 - STRUCTURE:BODY:DOOR : Tsb: some 2011 ? 2018 model year sienna vehicles equipped with manual doors may exhibit a condition where the slide door center hinge has corroded, causing the slide door to become difficult to operate while opening or closing. Follow the i
  • ZH5_Toyota POL17 - LATCHES/LOCKS/LINKAGES: Customer support program: toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2018 model year sienna vehicles. In these reports, corrosion on the position sensor of the left and/or r
  • ZH5_Dealer Packa - LATCHES/LOCKS/LINKAGES: Dealer package: june 19, 2019 information about a proposed class action settlement has been added. ? Toyota has expanded the covered vehicle population. ? Toyota has extended the coverage period by one additional year. In our continuing eff
  • ZH4_Toyota POL17 - LATCHES/LOCKS/LINKAGES: Customer support program: toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011?2018 model year sienna vehicles. In these reports, during the closing operation of the left and/or right side sli
  • ZH4_Dealer Packa - LATCHES/LOCKS/LINKAGES: Dealer package: june 19, 2019 information about a proposed class action settlement has been added. ? Toyota has expanded the covered vehicle population. ? Toyota has extended the coverage period by one additional year. In our continuing eff
  • T-TT-0442-17_Rev - EQUIPMENT ADAPTIVE/MOBILITY: Tt: safety connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the dcm (telematics transceiver) will be in an inactive state. In some in
  • Sienna Sliding D - STRUCTURE:BODY:DOOR : Dealer daily message: sienna sliding door certain 2011 ? 2018 model year sienna vehicles ? A court has preliminarily approved a proposed settlement regarding sliding doors on certain 2011-2018 model year sienna vehicles. ? The proposed sett
  • T-TT-0484-18-Rev - ELECTRICAL SYSTEM: Tt: some customers may experience echoing on the line calling the vehicle when using bluetooth hands free. This is caused by the phone hands free volume being too low. These settings may need to be reapplied any time the phone is paired to
  • T-TT-0414-16-Rev - EQUIPMENT:ELECTRICAL: Tt: some customers may encounter bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various bluetooth audio functions a
  • T-TT-0468-17-Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tt: hvac drain tube is found to be blocked/clogged.
  • T-SB-0044-16_Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: revision notice february 7, 2019 rev2: * applicability has been updated to include 2010 - 2014 model year matrix, 2017 - 2019 model year c-hr, 2019 model year corolla hatchback, and 2018 - 2019 model year toyota vehicles. G418 the intr
  • T-TT-0520-19 - EQUIPMENT: Tt: in certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair a/c system leaks in one dealer visit, toyota has develope
  • T-SB-0033-14_Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: some vehicles in particular geographic areas may exhibit a condition where the hvac evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (arinix tip) is now available to help minimize fut
  • T-SB-0141-18 - STRUCTURE:BODY:DOOR : Tsb: some 2011 ? 2018 model year sienna vehicles may exhibit a condition where the power sliding door cable becomes separated, causing the power sliding door to become inoperative. Follow the repair procedure in this bulletin to reduce this
  • T-TT-0377-15 - EQUIPMENT: Tt: some customers may experience poor outgoing bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust bluetooth sound quality to compensate for echo or excessive back
  • T-SB-0124-15 - ELECTRICAL SYSTEM: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maint
  • TSB018217 - ELECTRICAL SYSTEM: Tsb: supersession notice the information contained in this bulletin supersedes sb no. T-sb-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service bulletin no. T-sb-0101-11 is obsolete and any printed
  • TSB018117 - ELECTRICAL SYSTEM: Tsb: some 2015 ? 2016 model year sienna vehicles may exhibit a mil ?On? Condition with diagnostic trouble code (dtc) P2610 (ecm/pcm engine off timer performance) present. The engine control module (ecm) logic has been modified to reduce the
  • T-SB-0244-17_Rev - LATCHES/LOCKS/LINKAGES: Tsb: revision notice november 14, 2018 rev1: ? The diagnosis procedure and repair procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2011 ? 2018 model year sienna vehicles may exh
  • T-SB-0279-17_Rev - ELECTRICAL SYSTEM: Tsb: revision notice november 13, 2018 rev2: ? The entire bulletin has been updated. March 16, 2018 rev1: ? Applicability has been updated to include 2018 model year vehicles. ? The entire bulletin has been updated. Any previous printed ver
  • T-SB-0025-18_Rev - EQUIPMENT: Tsb: revision notice november 08, 2018 rev1: ? The applicability section has been updated. Any previous printed versions of this bulletin should be discarded. Some customers may complain of the inability to use certain functions of the navi
  • T-SB-0279-17-Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tsb: revision notice march 16, 2018 rev1: ? Applicability has been updated to include 2018 model year vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. Supersession notice
  • T-TT-0484-18 Rev - EQUIPMENT:ELECTRICAL: Tt: some customers may experience echoing on the line calling the vehicle when using bluetooth hands free. This is caused by the phone hands free volume being too low. These settings may need to be reapplied any time the phone is paired to
  • T-SB-0134-16 - ELECTRICAL SYSTEM: Tsb: supersession notice. Flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service
  • T-TT-0414-16-Rev - EQUIPMENT:ELECTRICAL: Tt: some customers may encounter bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various bluetooth audio functions a
  • T-SB-0134-16 - ENGINE (PWS): Tsb: supersession notice. Flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service
  • T-SB-0313-17 - BRAKES (PWS): Tsb: some 2015 ? 2018 model year toyota vehicles may exhibit brake vibration due to improper lug nut torque. Brake vibration can occur at any time if improper torque is applied to lug nuts. Even one lug nut over or under torqued can cause v
  • Safety Recall an - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Update on technician certification requirements.
  • PG006-01-Obsolet - EQUIPMENT:OTHER:LABELS: Technical service bulletin: obsolete notice: july 31, 2018: this bulletin is now obsolete. Please see t-sb-0304-17.
  • PG004-97-Obsolet - EQUIPMENT:OTHER:LABELS: Technical service bulletin: obsolete notice: july 31, 2018: this bulletin is now obsolete. Please see t-sb-0304-17.
  • TS-WI-0290 - SEATS: Service bulletin sent to all dealers to inspect l-track bolts for correct torque and to incorporate torque check as part of regular maintenance
  • T-SB-0304-17_Rev - EQUIPMENT: Tsb: revision notice july 31, 2018 rev2: ? The supersession notice has been updated. January 11, 2018 rev1: ? The supersession notice has been updated. Any previous printed versions of this bulletin should be discarded. Supersession notice
  • T-SB-0057-18 - EQUIPMENT: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin no. T-sb-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year toyota vehicles. Service bulletin no. T-sb-0043-14 is obso
  • ZH4_Toyota POL17 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: Warranty policy bulletin: toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011?2016 model year sienna vehicles. In these reports, during the closing operation of the left and/or right side sli
  • T-SB-0045-14_Obs - BRAKES (PWS): Tsb: obsolete notice may 10, 2018: this bulletin is now obsolete. Please see t-sb-0033-18.
  • T-TT-0442-17 - EQUIPMENT:ELECTRICAL: Tt: safety connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has expired the dcm (telematics transceiver) wi
  • T-TT-0441-17 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tt: during previous air conditioning service, leakage prevention agent (a/c stop leak) may have been added to the a/c system. Adding stop leak products to the a/c system is not a recommended or approved toyota repair process. During a/c s
  • T-SB-0208-17 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: Tsb: some 2011 ? 2016 model year sienna vehicles may exhibit sliding door front and rear latches simultaneously not latching due to the psd 25 amp fuse becoming open. Applicable warranty: this repair is covered under the toyota basic warran
  • T-SB-0207-17 - EQUIPMENT: Tsb: some north american produced rav4, highlander, highlander hv, and sienna vehicles equipped with manual front seats may exhibit an inoperative forward/rearward adjustment function. Upon closer inspection it may be noticed that the seat
  • T-SB-0103-16 - EQUIPMENT: Tsb: revision notice: april 4, 2017 rev2: applicability has been updated to include 2017 model year prius prime vehicles. The introduction has been updated to include new software changes. Some 2016 ? 2017 model year applicable vehicles equ
  • T-SB-0049-16 - EQUIPMENT: Tsb: some 2015 ? 2016 model year avalon, camry, sienna, and tundra vehicles equipped with blind spot monitor may exhibit a blind spot monitor warning message with diagnostic trouble code (dtc) C1AB2 short to ground in outer mirror indicato
  • T-SB-0044-16 - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: on some vehicles, when rapgard? Is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the rapgard?
  • T-TT-0497-18 - SEATS: Tt: some vehicles may experience a condition in which the 2nd row seat, with center seat, exhibits a chirp/squeak noise from the rear seat latches (floor area). This condition is present while driving over rough or bumpy roads. Upon further
  • T-TT-0442-17_Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tt: safety connect is a vehicle option which requires a subscription fee for the system to be active. The trail period of service is provided upon the vehicle purchase. Once the subscription has expired the dcm (telematics transceiver) will
  • T-SB-0033-18 - BRAKES (PWS): Tsb: supersession notice the information contained in this bulletin supersedes service bulletin no. T-sb-0045-14. * applicability has been updated to include 2018 model year sienna vehicles. * the entire bulletin has been updated. Service b
  • T-SB-0049-16 - LANE DEPARTURE: BLIND SPOT DETECTION: Tsb: some 2015 ? 2016 model year avalon, camry, sienna, and tundra vehicles equipped with blind spot monitor may exhibit a blind spot monitor warning message with diagnostic trouble code (dtc) C1AB2 short to ground in outer mirror indicato
  • T-SB-0044-16 - STRUCTURE:BODY: Tsb: on some vehicles, when rapgard? Is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the rapgard?
  • T-TT-0392-16 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tt: some customers may experience bluetooth connection issues after updating the android operating system to 5.X.X (lollipop) or later.
  • T-SB-0026-16 - VEHICLE SPEED CONTROL:CRUISE CONTROL: Tsb: some 2014 - 2016 sienna vehicles may exhibit an intermittent cruise control stalk illumination flicker condition. Please follow the repair procedure in this bulletin to address this condition.
  • T-TT-0339-15 - ELECTRICAL SYSTEM: Tt: some vehicles may exhibit an error message when trying to perform a radio software update: ?Unable to update the software. Please try again later.? If the following screen is seen; follow the directions below.
  • T-TT-0293-14 Rev - ELECTRICAL SYSTEM: Tt: safety connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the dcm will be in an inactive state
  • T-SB-0029-14 Rev - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: 2015 ? 2016 model year vehicles are equipped with driver?S side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor ma
  • T-SB-0024-14 Rev - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Tsb: some 2015 - 2016 model year vehicles are equipped with a smart key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the smart key functions (sm
  • T-TT-0392-16 - EQUIPMENT:ELECTRICAL: Tt: some customers may experience bluetooth connection issues after updating the android operating system to 5.X.X (lollipop) or later.
  • T-SB-0036-13 Rev - POWER TRAIN: Tsb: this bulletin includes basic procedures for inspecting and adjusting world standard (ws) automatic transmission fluid (atf) level at normal vehicle operating temperature. Note: the following adjustment procedures are for u660e/f and
  • T-SB-0049-16 Rev - VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR: Tsb: some 2015 ? 2016 model year avalon, camry, sienna, and tundra vehicles equipped with blind spot monitor may exhibit a blind spot monitor warning message with diagnostic trouble code (dtc) C1AB2 short to ground in outer mirror indicato
  • T-TT-0339-15 - ELECTRICAL SYSTEM:SOFTWARE: Tt: some vehicles may exhibit an error message when trying to perform a radio software update: "unable to update the software. Please try again later." if the following screen is seen, follow the directions below.
  • TTT-0268-13 Rev3 - ELECTRICAL SYSTEM: Tt: some customers may encounter bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent bluetooth failure to connect when first turning on the vehicle. ? Various bluetooth audio functions are no lon
  • T-SB-0026-16 - VEHICLE SPEED CONTROL:CRUISE CONTROL: Tsb: some 2014 ? 2016 model year sienna vehicles may exhibit an intermittent cruise control stalk illumination flicker condition. Please follow the repair procedure in this bulletin to address the condition.
  • T-SB-0024-16 - POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT: Tsb: some 2015 ? 2016 model year sienna vehicles may exhibit a grease leak where grease is coming through the boot clamp area on the big end of the outboard front axle shaft joint. Follow the repair procedure in this bulletin to address the
  • T-TT-0385-16 - ELECTRICAL SYSTEM:SOFTWARE: Tech tip: this tech tip is being provided to bring attention to the new location of the entune/nav/map update and upgrade usb directory. Click on the tis tab, diagnostics tab, telematics tab, and the document is now located under the refer
  • T-SB-0008-16 - ELECTRICAL SYSTEM: Tsb: pre-delivery service (pds) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing pds: ? Careful inspection for paint chips/scratches and body
  • T-SB-0007-16 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Pre-delivery service check sheet
  • T-SB-0006-16 - STEERING: Tsb: as a result of the removal of the short pin, the power source to the steering angle sensor is cut off. When the short pin is reinstalled, the parking assist monitor system will be operative, but it cannot display guidelines to assist p
  • TTT-0344-15 Rev1 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: iphone text messages do not appear on multimedia dis[play.
  • T-TT-0360-15 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: customers may experience connectivity issues when the following conditions are met: the customer's iphone is operating on ios9 firmware. The customer's iphone is connected to the vehicle via bluetooth. The customer may complain of the f
  • T-TT-0381-16 - ELECTRICAL SYSTEM:SOFTWARE: Tech tip: some customers may experience difficulty programming homelink.
  • TSB-0012-13 Rev2 - ENGINE (PWS): Tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bull
  • G0G_TI_Sienna Ox - ELECTRICAL SYSTEM: Technical instructions: the subject vehicles are equipped with an oxygen sensor which could experience wire degradation inside the oxygen sensor wiring harness caused by vehicle vibration during normal operation. If this occurs, the vehicl
  • G0G_Dealer Lette - ELECTRICAL SYSTEM: Dealer letter: the subject vehicles are equipped with an oxygen sensor which could experience wire degradation inside the oxygen sensor wiring harness caused by vehicle vibration during normal operation. If this occurs, the vehicle will il
  • G0G_Dealer Lette - ELECTRICAL SYSTEM: Dealer email: the subject vehicles are equipped with an oxygen sensor which could experience wire degradation inside the oxygen sensor wiring harness caused by vehicle vibration during normal operation. If this occurs, the vehicle will ill
  • G0G_Region Lette - ELECTRICAL SYSTEM: Region letter: the subject vehicles are equipped with an oxygen sensor which could experience wire degradation inside the oxygen sensor wiring harness caused by vehicle vibration during normal operation. If this occurs, the vehicle will il
  • G0G_Region Lette - ELECTRICAL SYSTEM: Region email: the subject vehicles are equipped with an oxygen sensor which could experience wire degradation inside the oxygen sensor wiring harness caused by vehicle vibration during normal operation. If this occurs, the vehicle will ill
  • T-TT-0399-16 - ELECTRICAL SYSTEM: Tt: multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
  • T-TT-0377-15_Rev - EQUIPMENT ADAPTIVE/MOBILITY: Tt: some customers may experience poor outgoing bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust bluetooth sound quality to compensate for echo or excessive back
  • T-TT-0375-15_Rev - EQUIPMENT:ELECTRICAL: Tt: for customer concerns of no or poor outgoing sound from the bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
  • T-SB-0229-12_Rev - ELECTRICAL SYSTEM: Tsb: revision notice november 22, 2017 rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a toyota vehicle becomes submerg
  • T-TT-0463-17 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: T-tt: some vehicles may exhibit an abnormal hvac blower motor noise.
  • T-SB-0012-13 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tsb: obsolete notice: september 14, 2016: this bulletin is now obsolete. Please see t-sb-0134-16.
  • T-SB-0142-13 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: revision notice november 10, 2016 rev2: ? Applicability has been updated to include 2016 ? 2017 model year toyota vehicles. ? Parts information section has been updated. Some 2004 ? 2017 model year toyota vehicles may exhibit odor
  • T-TT-0425-16 - EQUIPMENT: Tt: some 2015-2017my sienna owners may have a concern with the inability of customizing their outer mirrors when shifting the vehicle to reverse (?R? Position). The owner?S manual describes the ability to customize the outer mirror positio
  • T-TT-0424-16 - WHEELS:LUGS/NUTS/BOLTS: Tt: front brake vibration key points: * issue can occur at any time if improper torque is applied on lug nuts * over time, even one lug nut over or under torqued, can cause a vibration issue * when lug nuts are over torqued, this causes
  • T-SB-0103-16 Rev - UNKNOWN OR OTHER: Tsb: revision notice october 14, 2016 rev1: applicability has been updated to include 2017 model year prius v vehicles. Any previous printed versions of this bulletin should be discarded.
  • T-TT-0339-15_Rev - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: some vehicles may exhibit an error message when trying to perform a radio software update: "unable to update the software. Please try again later." if the following screen is seen; follow the directions below.
  • T-TT-0453-17-Rev - EQUIPMENT: Tt: previously, an error message was received when performing dcm activation initiated by techstream. This condition has been remedied, and dcm activation utilizing techstream can now be resumed.
  • T-TT-0309-14 Rev - ELECTRICAL SYSTEM: Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. Condition tends to occur to customers who have many previous t
  • T-TT-0339-15 - ELECTRICAL SYSTEM:SOFTWARE: Tt: some vehicles may exhibit an error message when trying to perform a radio software update: ?Unable to update the software. Please try again later.? If the following screen is seen; follow the directions below.
  • T-TT-0293-14 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: safety connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the dcm will be in an inactive state
  • T-SB-0029-14 Rev - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: 2015 ? 2016 model year vehicles are equipped with driver?S side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor ma
  • T-SB-0024-14 Rev - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: some 2015 - 2016 model year vehicles are equipped with a smart key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the smart key functions (sm
  • T-TT-0457-17 - EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT: Tt: some 2015-2017 my sienna vehicles? Front door glass run could be pulling out of the upper b-pillar corner while operating the window.
  • T-SB-0045-14_Rev - BRAKES (PWS): Tsb: revision notice september 19, 2017 rev2: ? Applicability has been updated to include 2017 model year sienna vehicles. August 2, 2016 rev1: ? Applicability has been updated to include 2015 ? 2016 model year sienna vehicles. Any previous
  • T-TT-0453-17 - EQUIPMENT:ELECTRICAL: Tt: an error message is received when performing dcm activation initiated by techstream. This is a known condition and will be remedied in the near future. Please discontinue dcm activations utilizing techstream until further notice.
  • ZH4_Dealer Daily - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: Dealer daily message: extension of warranty coverage for the sliding door front lock assemblies. The dealer letter for warranty enhancement program zh4 is now available on tis.
  • ZH4_Toyota POL17 - STRUCTURE:BODY:DOOR: Warranty policy bulletin: toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year sienna vehicles. In these reports, during the closing operation of the left and/or right side
  • ZH4_Dealer Lette - STRUCTURE:BODY:DOOR: Dealer letter: toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding do
  • ZH4_Dealer Email - STRUCTURE:BODY:DOOR: Dealer email: toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding doo
  • ZH4_Region Lette - STRUCTURE:BODY:DOOR: Region letter: toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding do
  • ZH4_Region Email - STRUCTURE:BODY:DOOR: Region email: toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding doo
  • T-SB-0244-17 - STRUCTURE:BODY:DOOR: Tsb: some 2011 ? 2016 model year sienna vehicles may exhibit power or manual sliding door front and rear latches simultaneously not latching due to corrosion on the latch lever pin of the front lock assembly. Additionally, some 2011 ? 2015
  • SET-TSB-17-006 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This publication discusses how to find the diagnostic information and component exchange information for the southeast toyota accessory overhead dvd player.
  • T-SB-0033-14_Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: revision notice march 08, 2017 rev1: ? Applicability has been updated to include 2015 - 2017 model year toyota vehicles. ? The parts information section has been updated. Some vehicles in particular geographic areas may exhibit a c
  • T-SB-0044-16_Rev - STRUCTURE:BODY: Tsb: revision notice march 07, 2017 rev1: ? Applicability has been updated to include 2017 model year toyota vehicles. On some vehicles, when rapgard? Is removed the paint may have a stained appearance. These stains appear to be under the c
  • T-TT-0437-17 - EQUIPMENT:ELECTRICAL: Tt: some customers may experience greyed out buttons or inactive screens (lockouts) while driving. This is to promote safe driving practices and reduce the amount of distractions while driving. These lockouts can?T be deactivated or defeat
  • T-TT-0435-17 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: this bulletin is regarding best practices when handling navigation systems that use hard disc drive or micro sd card memory.
  • T-SB-0187-12_Rev - TIRES: Tsb: revision notice february 12, 2018 rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous print
  • T-SB-0009-18 - EQUIPMENT: Tsb: the purpose of this service bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the ve
  • T-SB-0304-17_Rev - EQUIPMENT: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin nos. Pg021-88, pg015-89, pg0015-90, pg002-91, pg002-93, pg005-97, pg007-01, pg007-07, and t-sb-0144-08. Service bulletin nos. Pg021-88, pg015-89
  • T-TT-0484-18 - EQUIPMENT:ELECTRICAL: Tt: some customers may experience echoing on the line calling the vehicle when using bluetooth hands free. This is caused by the phone hands free volume being too low. These settings may need to be reapplied any time the phone is paired to
  • T-SB-0187-12_Rev - TIRES: Tsb: revision notice february 12, 2018 rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous print
  • T-SB-0009-18 - EQUIPMENT: Tsb: the purpose of this service bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the ve
  • TS-WI-0256 - ELECTRICAL SYSTEM: Service bulletin sent to all dealers to update the firmware in the affected vehicles vmi computer. This allows for more amperage to draw the powerkneel up allowing the up-limit switch to be tripped consistently. If the up limit switch is no
  • TS-WI-0256 - ELECTRICAL SYSTEM: Service bulletin sent to all dealers to update the firmware in the affected vehicles vmi computer. This allows for more amperage to draw the powerkneel up allowing the up-limit switch to be tripped consistently. If the up limit switch is no
  • T-TT-0425-16_Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tt: rev1_some 2015-2017my sienna owners may have a concern with the inability of customizing their outer mirrors when shifting the vehicle to reverse (?R? Position). The owner?S manual describes the ability to customize the outer mirror pos
  • T-SB-0134-16_Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: revision notice october 30, 2017 rev1: * applicability has been updated to include 2018 model year vehicles. Supersession notice the information contained in this bulletin supersedes sb no. T-sb-0012-13. Flash reprogramming allows the
  • T-SB-0304-17 - STRUCTURE:BODY:DOOR : Tsb: vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) may be available from toyota, provided the request meets one of the criteria lis
  • T-TT-0456-17 - SEATS: Tt: some 2015-2017 sienna vehicles with power or manual 3rd row seats, may experience a condition where the front leg/legs, may not latch correctly after being returned from the stowed position. The front leg/legs may be misaligned with the
  • T-SB-0103-16_Obs - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: obsolete notice september 12, 2017: this bulletin is now obsolete. Please see t-sb-0279-17.
  • T-SB-0279-17 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: supersession notice the information contained in this bulletin supersedes sb no. T-sb-0103-16. The entire bulletin has been updated. Service bulletin no. T-sb-0103-16 is obsolete and any printed versions should be discarded. Be sure to
  • T-SB-0232-17 - STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS: Tsb: some 2014 - 2017 model year highlander/highlander hv and 2011 - 2017 model year sienna vehicles equipped with a power back door (pbd) may exhibit a condition in which the back door latch does not release and the pbd cannot be opened fr
  • T-TT-0414-16 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: some customers may encounter bluetooth connectivity concerns such as: *difficulty to pair the phone. *intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. *various bluetooth audio functions a
  • T-SB-0103-16 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tsb: some 2016 model year applicable vehicles equipped with entune audio (version 01013e) / entune audio plus (version 010156 or 01015c) / entune premium audio (version 010171 or 010170 or 01017d) may exhibit one or more of the following c
  • T-SB-0025-15 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Tsb: while a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating veh
  • T-SB-0083-13 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable repair manual for vehicle specific repair procedures and parts.
  • T-TT-0309-14 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. Condition tends to occur to customers who have many previous te
  • T-SB-0028-14 - EQUIPMENT: Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage co
  • T-SB-0026-14 Rev - EQUIPMENT:MECHANICAL: Tsb: during the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
  • T-SB-0071-15 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tsb: the radio antenna pole on some models is designed with a hex-cut base and requires installation using an 8 mm wrench. When performing pds or installing the antenna pole for any other reason, inspect the antenna base for a hex-cut to
  • T-SB-0043-14 Rev - EQUIPMENT:ELECTRICAL: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
  • T-TT-0344-15 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: iphone text messages do not appear on multimedia display.
  • T-SB-0025-15 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Tsb: while a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating veh
  • T-SB-0083-13 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable repair manual for vehicle specific repair procedures and parts.
  • T-TT-0344-15 - ELECTRICAL SYSTEM:SOFTWARE: Tt: iphone text messages do not appear on multimedia display.
  • T-SB-0043-14 Rev - EQUIPMENT:ELECTRICAL: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
  • G0G_TI_SIENNA OX - ENGINE (PWS): Technical instructions: the subject vehicles are equipped with an oxygen sensor which could experience wire degradation inside the oxygen sensor wiring harness caused by vehicle vibration during normal operation. If this occurs, the vehicl
  • G0G_DEALER LETTE - ELECTRICAL SYSTEM: Dealer email: the subject vehicles are equipped with an oxygen sensor which could experience wire degradation inside the oxygen sensor wiring harness caused by vehicle vibration during normal operation. If this occurs, the vehicle will ill
  • G0G_REGION LETTE - ELECTRICAL SYSTEM: Region letter: the subject vehicles are equipped with an oxygen sensor which could experience wire degradation inside the oxygen sensor wiring harness caused by vehicle vibration during normal operation. If this occurs, the vehicle will il
  • G0G_REGION LETTE - ELECTRICAL SYSTEM: Region email: the subject vehicles are equipped with an oxygen sensor which could experience wire degradation inside the oxygen sensor wiring harness caused by vehicle vibration during normal operation. If this occurs, the vehicle will ill
  • T-TT-0399-16 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
  • T-TT-0339-15 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: some vehicles may exhibit an error message when trying to perform a radio software update: "unable to update the software. Please try again later." if the following screen is seen, follow the directions below.
  • T-TT-0268-13 REV - EQUIPMENT: "tt: some customers may encounter bluetooth connectivity concerns such as: difficulty pairing the phone. Intermittent bluetooth failure to connect when first turning on the vehicle. Various bluetooth audio functions are no lo
  • T-SB-0026-16 - ELECTRICAL SYSTEM: Tsb: some 2014 2016 model year sienna vehicles may exhibit an intermittent cruise control stalk illumination flicker condition. Please follow the repair procedure in this bulletin to address the condition.
  • T-SB-0024-16 - POWER TRAIN:AXLE ASSEMBLY: Tsb: some 2015 2016 model year sienna vehicles may exhibit a grease leak where grease is coming through the boot clamp area on the big end of the outboard front axle shaft joint. Follow the repair procedure in this bulletin to address the
  • T-SB-0049-16 - ELECTRICAL SYSTEM: Tsb: some 2015 2016 model year avalon, camry, sienna, and tundra vehicles equipped with blind spot monitor may exhibit a blind spot monitor warning message with diagnostic trouble code (dtc) C1AB2 short to ground in outer mirror indicato
  • T-SB-0044-16 - EQUIPMENT: Tsb: on some vehicles, when rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the rapgard
  • T-SB-0026-14 REV - TIRES: "tsb: during the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tire
  • T-SB-0071-15 - EQUIPMENT: "tsb: the radio antenna pole on some models is designed with a hex-cut base and requires installation using an 8 mm wrench. When performing pds or installing the antenna pole for any other reason, inspect the antenna base for a hex-cut to
  • T-TT-0344-15 REV - EQUIPMENT: Tt: iphone text messages do not appear on multimedia dis[play.
  • T-TT-0360-15 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: customers may experience connectivity issues when the following conditions are met: the customer's iphone is operating on ios9 firmware. The customer's iphone is connected to the vehicle via bluetooth. The customer may complain of the f
  • OP-W-0423 - STEERING:AUTOMATED/ADAPTIVE STEERING: Oem torque specifications for the steering shaft have been identified and are now being used in the installation of the vmi steering extension. This sb notifies the technicians to ensure the torque specifications for the steering extension
  • OP-W-0422 - EQUIPMENT: This sb notifies the technicians of the availability of an upgraded door open limit switch. It's more robust design makes it easier to adjust and holds the adjustment in place reducing or eliminating incorrect signalling to the vmi and oem
  • T-TT-0309-14 REV - EQUIPMENT:ELECTRICAL: Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. Condition tends to occur to customers who have many previous te
  • T-SB-0028-14 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : "tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage c
  • T-TT-0381-16 - EQUIPMENT: Tech tip: some customers may experience difficulty programming homelink.
  • T-SB-0012-13 REV - ENGINE (PWS): "tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bul
  • T-TT-0377-15 - EQUIPMENT: Tt: some customers may experience poor outgoing bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust bluetooth sound quality to compensate for echo or excessive back
  • T-SB-0124-15 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: "a battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and main
  • T-TT-0385-16 - EQUIPMENT: "tech tip: this tech tip is being provided to bring attention to the new location of the entune/nav/map update and upgrade usb directory. Click on the tis tab, diagnostics tab, telematics tab, and the document is now located under the refe
  • T-SB-0008-16 - EQUIPMENT: "tsb: pre-delivery service (pds) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing pds: careful inspection for paint chips/scratches and body
  • T-SB-0007-16 - EQUIPMENT: Pre-delivery service check sheet
  • T-SB-0006-16 - ELECTRICAL SYSTEM: Tsb: as a result of the removal of the short pin, the power source to the steering angle sensor is cut off. When the short pin is reinstalled, the parking assist monitor system will be operative, but it cannot display guidelines to assist p
  • DEN-N3D7B-06 - AIR BAGS: This communication is informing toyota of a delamination issue within an i.C. Produced by nxp and assembled into airbag sensor supplied by denso international america, inc. This delamination issue manifests itself as an open circuit within
  • T-SB-0026-16 - VEHICLE SPEED CONTROL: Tsb: some 2014 - 2016 sienna vehicles may exhibit an intermittent cruise control stalk illumination flicker condition. Please follow the repair procedure in this bulletin to address this condition.
  • G0G_TI_SIENNA - EQUIPMENT: Technical instructions: the subject vehicles are equipped with an oxygen sensor which could experience wire degradation inside the oxygen sensor wiring harness caused by vehicle vibration during normal operation. If this occurs, the vehicl
  • T-SB-0049-16 REV - ELECTRICAL SYSTEM: Tsb: some 2015 2016 model year avalon, camry, sienna, and tundra vehicles equipped with blind spot monitor may exhibit a blind spot monitor warning message with diagnostic trouble code (dtc) C1AB2 short to ground in outer mirror indicato
  • G0G_TI - ELECTRICAL SYSTEM: Technical instructions: the subject vehicles are equipped with an oxygen sensor which could experience wire degradation inside the oxygen sensor wiring harness caused by vehicle vibration during normal operation. If this occurs, the vehicl
  • T-SB-0049-16 REV - EQUIPMENT: Tsb: some 2015 2016 model year avalon, camry, sienna, and tundra vehicles equipped with blind spot monitor may exhibit a blind spot monitor warning message with diagnostic trouble code (dtc) C1AB2 short to ground in outer mirror indicato
  • T-SB-0103-16 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tsb: some 2016 model year applicable vehicles equipped with entune audio (version 01013e) / entune audio plus (version 010156 or 01015c) / entune premium audio (version 010171 or 010170 or 01017d) may exhibit one or more of the followin
  • OP-W-0423 - STEERING: Oem torque specifications for the steering shaft have been identified and are now being used in the installation of the vmi steering extension. This sb notifies the technicians to ensure the torque specifications for the steering extension
  • OP-W-0422 - STRUCTURE:BODY:DOOR: This sb notifies the technicians of the availability of an upgraded door open limit switch. It's more robust design makes it easier to adjust and holds the adjustment in place reducing or eliminating incorrect signalling to the vmi and oem
  • T-SB-0045-14 REV - BRAKES (PWS): "tsb: revision notice - august 2, 2016 rev1 - applicability has been updated to include 2015 - 2016 model year sienna vehicles. Any previous printed versions of this bulletin should be discarded. Some 2011 2016 model year sienna vehicl

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210212

Currently overseas in the army and no toyota store will fix it and the army will not let me ship my vehicle back to the states. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6).

NoNoN NoneNone20210211

Currently overseas in the army and no toyota store will fix it and the army will not let me ship my vehicle back to the states. [email protected]

NoNoN NoneNone20200829

There is something mechanically wrong with the design of the suspension that is causing tires to wear completely in 15k-20k miles. This is a known issue, and nothing is being done about it. Https://www.Cargurus.Com/cars/discussion-t34192_ds548164

NoNoN NoneNone20200828

There is something mechanically wrong with the design of the suspension that is causing tires to wear completely in 15k-20k miles. This is a known issue, and nothing is being done about it. Https://www.Cargurus.Com/cars/discussion-t34192_ds548164

NoNoN NoneNone20200808

Excessive tire wear on the outside of the front wheels after 20,000 miles. Minivan is driven in normal city and highway driving. Tires are rotated every 5,000 miles. All 4 tires will need to be replaced after 20,000 miles.

NoNoN NoneNone20200807

Excessive tire wear on the outside of the front wheels after 20,000 miles. Minivan is driven in normal city and highway driving. Tires are rotated every 5,000 miles. All 4 tires will need to be replaced after 20,000 miles.

NoNoY NoneNone20191220

The steering seized up on my 2016 toyota van while stopped at a traffic light. I had to get the vehicle towed. There are only 20904 miles on the odometer. Toyota says my warranty is expired. Toyota says i will need a new steering assembly, which i will have to pay is for $3200.

NoFireN NoneNone20191209

Our 2016 toyota sienna spontaneously caught fire while parked in our driveway after returning from a short drive. After pulling into our driveway and shutting off the ignition, my wife smelled smoke as she was exiting the parked vehicle. This smoke intensified and quickly accelerated becoming an engine compartment fire. She called for me & then called 911; but in the brief moments it took me to grab a fire extinguisher, the fire further intensified with sizable flames erupting out from around the hood, front grill & underneath the vehicle. I used up 2 fire extinguishers without any significant effect. I did not have any protective safety gear so after hearing several small explosions coming from under the hood & fearing more exposure to noxious fumes, i decided to abandon my attempts to extinguish the fire. The fire dept. Arrived within a few minutes and were able to put the fire out; however, the fire progressed through the initial attack and entered the passenger compartment causing severe damage to the entire vehicle (see attached photos). The sienna is completely destroyed. Fortunately, there were no injuries. I have been made aware of multiple incidents of engine fires in toyota siennas in this & other closely related model years (2014-2017). See: nhtsa id number: 11010601. I can also supply you with some additional media accounts of other toyota sienna engine fire reports. Our sienna was routinely maintained as per manufacturer's recommendations & was last serviced on 9/13/2019 (see attached service receipt). The vehicle had approx. 35k miles on it & exhibited no prior signs of trouble, change in performance or warning indicator lights. We did have an unresolved problem with automatic side doors not operating properly after a recall repair; however, the local toyota dealer service dept. Could not identify a problem after multiple service complaints.

NoNoN NoneNone20191206

While buckling up on 6 dec 2019, the seat attachment to the b-pillar completely, without resistance, detached. The bolt that secured the belt was on the floor, completely pristine in appearance, undamaged, without any evidence of thread-locker application at the factory. The car had been in no accidents and was in excellent shape, without a trace of body rust or deterioration. Dealer replaced the bolt and checked the other belt anchoring bolts and said they were okl. Had to return to the dealer in two days since their repair had left the seat belt twisted. They unbolted, then re-bolted the belt anchor in the un-twisted, correct position. No harm occurred since i put on my belt before starting the car; realizing the defect immediately, i got to work by other means that day. The vehicle was stationary, in my garage at the time of the defect discovery.

NoNoN NoneNone20191205

While buckling up on 6 dec 2019, the seat attachment to the b-pillar completely, without resistance, detached. The bolt that secured the belt was on the floor, completely pristine in appearance, undamaged, without any evidence of thread-locker application at the factory. The car had been in no accidents and was in excellent shape, without a trace of body rust or deterioration. Dealer replaced the bolt and checked the other belt anchoring bolts and said they were okl. Had to return to the dealer in two days since their repair had left the seat belt twisted. They unbolted, then re-bolted the belt anchor in the un-twisted, correct position. No harm occurred since i put on my belt before starting the car; realizing the defect immediately, i got to work by other means that day. The vehicle was stationary, in my garage at the time of the defect discovery.

CrashNoN NoneNone20190605

On june 6, 2019 at approximately 6 pm my vehicle experienced unintended acceleration. I was driving at 15 mph and it accelerated to 40-50 mph. Braking did not slow down the vehicle. I jumped the curb and hit three small trees. It came to a halt after undercarriage damage had been sustained. It was towed to cummings mobility where i purchased the vehicle. They could not determined what caused the unintended acceleration.

NoNoN NoneNone20190508

Sunroof glass exploded on me and my kids on mid morning of 5/9/2019. No other damage to vehicle. The temperature was around 85 degrees. The glass is shattered with no way of utilizing the sunroof at this time. The vehicle was stationary at the time of the incident.

NoNoN NoneNone20190508

It the sliding door that could open while driving. Toyota sent a recall document but they claim that since it was fixed with a ramp for handicap ,they claim that the ones responsible are the other company and not toyota. The company examined it and they claim that it is toyota.

CrashNoY 1 InjuredNone20181205

I had car accident today and got hi my left front wnd really good and the police seen my car's air bag did not go off-it didn't shows up.My face got hitted by steering wheel.I was driving on city of puyallup washington running 25-35miles an hour when the vehicle behind me took over in front of me to change lane to the left.It was a big impact to make me turned and bounced away to right side.

NoNoN NoneNone20181102

Power sliding door cable snapped. It happened to both door (right and left) about 6 months apart. Had the car for about 2 years not not even excessive use. The first time was at a dealership for vehicle service and they fix it for free since it happened there even though they said warranty does not cover. The second time was over this weekend and when i search online, many people experience the same problem. Poor quality cable (linkage) for the powered sliding door.

NoNoN NoneNone20180831

Wheels/ tires: needed to replace tires after 10,000 miles on normal highway driving conditions electrical: vehicle continues to blow/pop fuses when an electronic device is plugged into the 12v dc power supply port located under the radio

CrashNoY NoneNone20180602

Tl* the contact owned a 2016 toyota sienna. The contact stated that while driving at 60 mph, the steering wheel stiffened, which resulted in her crashing the vehicle into the highway side barrier and a fence stopped the vehicle from going into the water. The contact did not seek medical attention and a police report was filed. The vehicle was towed and deemed totaled by the insurance company. The manufacturer was informed of the failure and performed an investigation. The manufacturer informed the contact that from the inspection, the edr recorded various steering input prior to the impact, however, there was no evidence found of a steering defect that caused the failure, and no assistance was offered. The failure mileage was 22,000.

CrashNoY NoneNone20180601

Tl* the contact owned a 2016 toyota sienna. The contact stated that while driving at 60 mph, the steering wheel stiffened, which resulted in her crashing the vehicle into the highway side barrier and a fence stopped the vehicle from going into the water. The contact did not seek medical attention and a police report was filed. The vehicle was towed and deemed totaled by the insurance company. The manufacturer was informed of the failure and performed an investigation. The manufacturer informed the contact that from the inspection, the edr recorded various steering input prior to the impact, however, there was no evidence found of a steering defect that caused the failure, and no assistance was offered. The failure mileage was 22,000.

NoNoN NoneNone20180109

Vehicle is 1.5 years old, about 20k miles, and just received word that we'll need 4 new tires @ $300/ea because outside wearing is occurring. Dealer nor michelin taking responsibility or warranty, both pointing at each other for the issue. This appears to be an ongoing issue with this vehicle - was not disclosed before purchasing the sienna that tires would only last 20k miles on this vehicle.

NoNoN NoneNone20180101

Seat belt receptical is torn up. Seat belt will not latch.

NoNoN NoneNone20171127

2016 toyota sienna. Consumer writes in regards to incorrect mileage listed at time of purchase. * ld *js the consumer requested to be reimbursed for the purchasing the vehicle if the investigation results in discovering the odometer was tampered with. *js

NoNoN NoneNone20171015

Airbag light came on. Toyota says a recall has not been issued and needs a diagnostic that they will charge for. I am seeing many complaints on line for exact issue and costs of fixing issue costing 1500-3000 and more!

NoNoN NoneNone20170930

Tl* the contact owns a 2016 toyota sienna. The contact received a notification of nhtsa campaign number: 16v585000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation toyota arapahoe at 303-578-6111 and was informed that she would receive a call back when the parts arrive. The manufacturer was notified and informed the contact to call the dealer. The contact mentioned that the driver's door failed to open completely. The vehicle was not repaired. The failure mileage was unknown. Vin tool confirms parts distribution. *tt consumer stated driver's side sliding. Power doors had been turned off when recall received in oct or nov 2016. Updated 8/13/18*jb

NoNoN NoneNone20170813

The sienna emissions control design has an inherent problem with its mechanism which cannot be diagnosed properly at the service shop. My 2008 was serviced about five times for the same problem, during which the carbon canister was replaced at all occasions to fix the problem. On the dashboard the check engine light + trac off + vsc lights come on. It indicates something serious is wrong with the vehicle. Please read this web link for complete details. Why is this problem not a recall as toyota has no intention to fix it ??? :( http://toyota-sienna-canister-defect.Blogspot.Com/2017/10/the-toyota-sienna-2008-2016-carbon.Html truly, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20170701

Tl* the contact owns a 2016 toyota sienna. The contact stated that while stopped with the engine still running, the passenger's side sliding door slid open independently without warning. The vehicle was taken to auburn toyota (800 nevada st, auburn, ca 95603) and repaired under nhtsa campaign number: 16v858000 (structure). Approximately two years later, the failure had recurred while the engine was turned off. The vehicle was taken back to the same dealer on two separate occasions where the mechanic was unable to duplicate the failure. The manufacturer was also notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was 36,512.

NoNoN NoneNone20170630

Tl* the contact owns a 2016 toyota sienna. The contact stated that while stopped with the engine still running, the passenger's side sliding door slid open independently without warning. The vehicle was taken to auburn toyota (800 nevada st, auburn, ca 95603) and repaired under nhtsa campaign number: 16v858000 (structure). Approximately two years later, the failure had recurred while the engine was turned off. The vehicle was taken back to the same dealer on two separate occasions where the mechanic was unable to duplicate the failure. The manufacturer was also notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was 36,512.

NoNoN NoneNone20170629

3 run flat bridgestone tires blown up while driving for no reason or road hazards in less than 21,000 miles and within 4 weeks. First tire in chicago highway, traveling about 40 to 50 mph, second in arkansas/oklahoma highway about 60 to 70 mph and 3rd in boston/revere area traveling 3 to 7 mph while parking. No other damage to tires. 2 sidewalls blown and one cracked in the middle. Same brand tires, two different models. Bridgestone dueler and bridgestone turanza.

NoNoN NoneNone20170622

Passing a construction zone on highway (at speed about 40mph) , several small gravels hit the windshield and made a few chips. Something like this happend to my previous car too, but never made any damage at all. So i suspect the windshield on 2016 sienna is not strong enough and worry about its safety.

NoNoN NoneNone20170531

The driver side window seal comes out when you roll the window down. The window then will auto go back down because it senses something in it's path (which is the actual seal). I have to slowly work the seal back in the frame. The dealership milton martin toyota implied it was because i did not keep my window clean enough. They have greased it,didn't work. Then they put a new seal in, that is coming out now. And now they are putting another new seal in. This happened at about 34k miles.

NoNoN NoneNone20170526

Toyota sienna faulty power sliding doors. The vehicle was parked. When we tried to open the door, the cable snapped. Then we won't be able to close it. We had to cut the remaining cable behind the sliding wheel to manually close the door.

NoNoN NoneNone20170501

Tl* the contact owns a 2016 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contact and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20170425

My 2016 toyota sienna that has 16,000 miles was parked at home and i went to go start it and it stalled. The car was towed to hendrick toyota of apex, nc and they told me that rodents chewed threw the wiring and it was not covered by my warranty. I have complained to both the dealership and to toyota. I have had another toyota parked in within the same proximity for over 15 years. I have never had rodent issues with it. I am concerned for the safety of my family. Iif there are mice living inside the car, they could be leaving rat droppings that could be harmful to both of them. I am angry and concerned and don't understand why, when other vehicles parked in the same location aren't experiencing the same problem. After further research i found that auto manufacturers in order to go green are using soy based products on wires instead of petroleum. They are using sugar in their plastics. Rice husks in their interiors. All this stuff attracts rodents. This is unacceptable! My dealership said they are seeing at least 2 rodent damaged vehicles a week. Toyota needs to fix this problem, change the materials they use, and cover it under warranty. There have been several class action lawsuits against toyota for this issue. Here are two articles that detail the problem myself and other toyota owners have had - http://ctwatchdog.Com/finance/rodents-damage-cars-bychewing-electrical-connections-tips-on-how-to-avoid-costlyrepairs, http://www.Synlube.Com/incredibleediblecar1.Htm

NoNoN NoneNone20170312

Tl* the contact owns a 2016 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NoNoN NoneNone20170312

Tl* the contact owns a 2016 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the remedy was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin was not available. Parts distribution disconnect.

NoNoN NoneNone20170209

The dash board lights and all interior lights continue to go out with out warning. It requires stopping the van shutting it off and restarting it. The headlamp dim themselves and then brighten while driving. Took it to dealership twice now for issue. Dealer stated since problem was not occurring at that moment there is no test they could do. Service manager also stated that toyota doesn't like the dealerships trying to guess at what maybe wrong. This is a major safety issue when driving at night.

NoNoN NoneNone20170202

Received notice in the power sliding door malfunctioning. Toyota has failed to provide a solution and refuses to provide a loaner car. Toyota indicated that one should not drive in the back seat because the door could potentially open. With something this serious, how can they not provide a loaner car to their customers until a resolution is found?! This is highly unacceptable and horrible customer service from toyota.

NoNoN NoneNone20170201

Tl* the contact owns a 2016 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms part not available.

NoNoN NoneNone20170123

Tl* the contact owns a 2016 toyota sienna. The contact received a recall for the electrical system. The parts for the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available. Updated 05/10/17*lj updated 08/29/2017*js

NoNoN NoneNone20170121

Tl* the contact owns a 2016 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20170120

Nothing has happened yet with my vehicle but toyota just sent a letter with a recall on the automatic doors on their vans from 2011-2016. Children ride in the back seat of vans and they are putting them in danger. They don't have a fix for this besides to turn off automatic doors which is a main feature of the van included in the cost of the vehicle. It is unacceptable that they have no fix for these and aren't offering partial refunds to owners that have paid for those features. Toyota needs closer regulations on their vehicles because they have had so many recall issues it is ridiculous. Not to mention putting children in danger with this new door issue. I hope that they are fined and regulated more in the future so that they don't continue to put our children and families in danger.

NoNoN NoneNone20170116

Toyota notified me today 1/17/17 of a recall dating back to november 22, 2016. There is still no remedy for the recall, which poses a serious safety issue. My concern is driving this vehicle under unsafe conditions, with the possibility of something dire occurring. *tr

NoNoN NoneNone20170108

Tl* the contact owns a 2016 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20170102

Tl* the contact owns a 2016 toyota sienna. While driving approximately 15 mph, the brake pedal was depressed, but it was difficult to stop the vehicle. The contact heard a clicking noise at the time of the failure. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 14,300.

NoNoN NoneNone20161218

Tl* the contact owns a 2016 toyota sienna. The contact received a recall notification for nhtsa campaign number: 16v858000 (structure: body) and stated that the part needed was unavailable to perform the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NoNoN NoneNone20161213

Dash lights and gauges all go out and head lamps go dim. Took it to dealer who could not do anything as the problem was not happening at that time. Started with about 8500 miles on car and i would say it happens about twice a week or more.

NoNoN NoneNone20161208

Tl* the contact owns a 2016 toyota sienna. The contact received a recall notification for nhtsa campaign number: 16v858000 (structure). The part needed was unavailable to perform the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect. ..Updated 02/09/17 *bf the consumer stated he/she experienced an issue with the door opening/closing. Updated 03/01/17.*jb

NoNoN NoneNone20161130

In cold temperatures, this vehicle model (according to the dealer) does not shift into overdrive right away when driving from a cold-start. This causing a momentary acceleration when braking and presents an unexpected safety issue. I have found this issue posted on several car forums and it appears to affect more than just the 2016 model sienna, but does not trigger a fault of any kind. *tr

NoNoN NoneNone20161129

Tl* the contact owns a 2016 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (latches/locks/linkages). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact not to use the feature for the power doors. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20161121

Tl* the contact owns a 2016 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (lia toyota of colonie, 2116 central ave, schenectady, ny 12304) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 888-270-9371 and stated that the parts were available and to contact the dealer. A case number was not provided. The contact had not experienced a failure. Parts distribution disconnect.

NoNoN NoneNone20161102

Tl* the contact owns a 2016 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20161016

Tl* the contact owns a 2016 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (cavender toyota 5730 nw loop 410 san antonio, tx, 78238) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20160930

Tl* the contact owns a 2016 toyota sienna. While operating the vehicle, the rearview camera, which was integrated into the radio system, malfunctioned and stopped operating. The dealer was unable to diagnose the cause of the failure. The camera/radio unit was replaced, but the failure continued. The contact indicated that the camera/radio was replaced on four separate occasions. The manufacturer was not notified of the failure. The failure mileage was 100.

NoNoN NoneNone20160930

2016 toyota sienna dash head display, radio go out. When this happens headlamps go dim to point where you can barley see and have to stop the vehicle. Took this in to local dealership several times they stated that until it was happening in their presence there was nothing they could do. We were able to video record the issue and showed dealership. They replaced the radio head but issue still occurs. Also have problem with recall on sliding door. Dealer stated that toyota was still looking for a fix. I have had door open and close on my young children without notice. Have the power turned off to doors now but bought this model for the power doors due to being a disable vet this feature helps me out a lot.

CrashNoY 1 InjuredNone20160922

Tl* the contact owns a 2016 toyota sienna. While driving approximately 65 mph, the contact lost control of the steering wheel. The contact was not able to stop the vehicle and the electronic brake warning indicator illuminated. The contact crashed into a road sign. The air bags did not deploy. A police report was filed. There were minor injuries that did not require medical attention. The vehicle was towed to an independent mechanic, but was not diagnosed. The manufacturer was not made aware of the failure. The vin was unknown. The approximate failure mileage was 9,000.

NoNoN NoneNone20160914

This new toyota sienna 2016 was delivered with a defective front windshield with distortion at the center bottom. It causes the road markings to become wavy and distorted, and is dangerously distracting especially at night or in low light situations. The dealer was immediately notified, and checked other siennas on the lot, all of which have the same defect. The dealer directed us to toyota, and toyota failed to respond and did not correct the issue.Since it is apparently a vehicle wide defect, it seems a recall would be required to address the issue.

NoNoN NoneNone20160911

Tl* the contact owns a 2016 toyota sienna. The contact stated that the hatch on the rear of the vehicle closed independently without warning. The failure occurred twice. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.

NoNoN NoneNone20160825

When the headlights are off, the dashboard instruments (speedometer) are very difficult to seen when overcast outside (no back-lighting). This is our 3rd sienna and was not an issue with past models (2011 & 2013). This is a safety issue in the it require eyes off the road longer than necessary in order to ready the instruments.

NoNoN NoneNone20160818

Blind spot monitor only activates when passing car reaches rear fender which is insufficient warning -- unsafe at all speeds. If you were to depend on it when changing lanes it could cause a serious accident. My 2013 lexus also has bsm which operates perfectly with good and sufficient warning for lane change.

NoNoN NoneNone20160731

With second center seat installed (8-passenger van), the recliner could never automatically come back up when pull the lever. Dealer inspected it and didn't find any issue. However, it is not normal to pull the lever and seat back up at the same time, especially when sitting on the chair.

NoNoN 3 InjuredNone20160616

Right side passenger door, opened by itself while driving. My jids were seated on the back with grandma. Door also, closes by itself hurting the passenger who is trying to get into. It hurt several times my 8yr old daughter, my 11 yr old boy and grandma. Even closes when you are putting stuff in the passenger side.

NoNoN NoneNone20160603

The headrests tilt so far forward that they cause neck pain, particularly on trips of longer than 15 minutes. They should not be so far forward that one's head is in contact with the headrest at all times, or if they do need to be that far forward, they should not be at such an angle as to press the head forward and down.

NoNoN NoneNone20160602

This is a brand new car we purchased from the dealer. We wanted to find out what type (the manufacturer) of airbag was installed in the car. The dealer does not know. Toyota headquarter refused to give out.

NoNoN NoneNone20160529

Bought the car, new, a little over a month ago. 3 miles on the odometer at the time of purchase. Have driven the car under 800 miles. Car has been covered, in our driveway, since may 20th. Came out yesterday (may 30th) to move it. Uncovered it and found the crack along the lower section of the windshield. It was not there when i covered it on the 20th. There is no evidence of "chip or damage" just the crack (which was not there when the car was covered). Car was stationary, in our driveway on a private, gated street, covered. Concerned that there is a faulty design issue and that will happen again. Scares me to think it could happen when i'm driving with others in the car. Toyota is not taking responsibility. They have told me to bring it in for "evaluation". The dealership is 45 minutes away, and i do not think it is safe to drive.

NoNoN NoneNone20160525

Tl* the contact owns a 2016 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was a modified handicapped vehicle. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

CrashNoN NoneNone20160510

The vans that have been converted to a handicap/mobility van are unsafe for others to drive once the driver seat has been removed. I have contacted the local company responsible for the conversion, and they told me to sit on a dinning room chair or a bucket. That is definitely not a safe option when a non handicap person needs to move or drive the van. I believe there needs to be a seat made that can clip into the wheel chair clamps that the handicap driver uses.

NoNoN NoneNone20160502

The sliding passenger doors stopped working and you could not open them manually. Passengers side door stopped working 8/3/15 and the drivers side door stopped working 5/3/16.

NoNoN NoneNone20160324

Tl* the contact owns a 2016 toyota sienna. The contact stated that the door spontaneously opened while the vehicle was in motion. The contact called antiac toyota (1817 auto center dr, antioch, ca 94509) and was informed that there was no open recall or remedy for the failure. In addition, while driving approximately 75 mph, the seat belt spontaneously became unlocked. The vehicle was taken back to the dealer where it was diagnosed that the seat belt buckle failed and needed to be replaced. The vehicle was repaired. The vin was included in an unknown recall for the structure. The manufacturer informed the contact that nothing could be done. The approximate failure mileage was 30,000.

NoNoN NoneNone20160229

The windows on all 4 doors of this vehicles are constantly having dirt/debris getting inside the door. You can see this on the windows, and the front ones are the worst. It's a constant source of issue with scratching sounds from the windows going up and down. The other issue that has been ongoing for 4-5 months is the driver's side window seal - it becomes detached from window frame and eventually goes back into place once window presses into the door. I have had the seal put back in by dealer, however, the fix didn't last 2 months. Please advise.

NoNoN NoneNone20160229

Tl* the contact owns a 2016 toyota sienna. While driving 70 mph, the driver's seat belt fractured without warning. In addition, while driving various low speeds, both sliding doors opened on more than one occasion. The contact stated that the rear passenger sliding door opened mostly while driving. The vehicle was taken to an unknown toyota dealer in walnut creek, california to be repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 100.

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