2020 Jaguar F-PACE-SVRJaguar F-pace-svr 2020

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 204433 [USA]: An unsecured child restraint system can increase the risk of injury during a crash.
    Jaguar land rover north america, llc (jaguar) is recalling certain 2021-2022 f-type, 2020-2021 f-pace, and 2021 xf vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.
    dealers will inspect and replace the seat belt assemblies as necessary, free of charge. Owner letters were mailed october 20, 2021. Owners may contact jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is h378.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 195360 [USA]: The driver may be unaware that the high beams are illuminated, reducing visibility for oncoming traffic, and increasing the risk of a crash.
    Jaguar land rover north america, llc. (land rover) is recalling certain 2019-2020 jaguar f-pace vehicles. The auto high beam (ahb) system does not indicate through the instrument cluster when the high beams are illuminated automatically. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."
    jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall began april 2, 2021. Owners may contact jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is h332.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall R/2021/230 [UK]: The rubberised fuel return hose assembly may have been incorrectly manufactured
    The rubberised fuel return hose assembly may have been incorrectly manufactured.
    inspect the date code on the fuel return pipe and replace the part if necessary.

  • Recall 2021532 [Canada]: Seats and restraints
    Issue: on certain vehicles, the passenger seat belt assemblies may contain defective automatic locking retractors (alr). As a result, the seat belts may not properly lock to secure a child seat. Note: the vehicle's lower universal anchorage system (uas) is not affected by this defect and may still be used to secure a child seat. Safety risk: a seat belt that is used to secure a child restraint but is not properly locked could increase the risk of injury in a crash. Corrective actions: jaguar will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the seat belts. They will be replaced, if necessary.

  • Recall 2021101 [Canada]: Lights and instruments
    Issue: on certain vehicles, when the automatic high beam (ahb) system is turned on, the ahb tell-tale indicator on the instrument panel may not turn on. This could lead you to drive without knowing that high beam lights can turn on automatically. Canadian regulations require a tell-tale indicator to turn on when the automatic high beams are activated. Safety risk: a driver that does not know that the high beam lights are turned on could create glare for other drivers and increase the risk of a crash. Corrective actions: jaguar will notify owners by mail and instruct you to take your vehicle to a dealer to update vehicle software.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SFCC_MAR2024_72 - AIR BAGS: A customer may complain of an srs system warning message being displayed on the instrument panel.
  • SFCC_MAR2024_61 - POWER TRAIN: Lack of power, mil light on, rough idle
  • JLRP00257 - EQUIPMENT: Extended warranty on dmtl pumps 2020my to 2021my.
  • SFCC_FEB2024_35 - ENGINE AND ENGINE COOLING: After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
  • SFCC_JAN2024_41 - POWER TRAIN: After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
  • SFCC_DEC2023_32 - ELECTRICAL SYSTEM: Due to time required to complete in shop vehicle set up and workflow for audio loss, it has been found that workflow may provide false result if imc is not in a faulted state when workflow is run to identify potential polar switch firmware
  • SFCC_OCT2023_50 - EXTERIOR LIGHTING: There is moisture inside the headlamp lens
  • SFCC_OCT2023_40 - POWER TRAIN: Customer reports lack of power and/or check engine light on.
  • SSM75813 - ELECTRICAL SYSTEM: Weather and park & pay apps disappear after pivi update
  • WACCSEP23_6 - ELECTRICAL SYSTEM: Battery low warning displayed on instrument cluster and/or no-start
  • SFCC_SEP2023_46 - EQUIPMENT: The sunglass holder wona??T open or does not operate correctly
  • SFCC_SEP2023_45 - VISIBILITY: The wiper blades streak, smear, judder or squeak during operation
  • SFCC_AUG2023_46 - POWER TRAIN: Lack of power, mil on.
  • SSM75725ATT - POWER TRAIN: Misfire or rough running
  • SSM75725 - POWER TRAIN: Misfire or rough running
  • SSM75935 - ENGINE AND ENGINE COOLING: Engine noise
  • SSM76038 - ELECTRICAL SYSTEM: Vehicle will not charge
  • SFCC_JUL2023_33 - ENGINE AND ENGINE COOLING: Engine primary belt shredding
  • SFCC_JUL2023_31 - ELECTRICAL SYSTEM: Battery low warning displayed on instrument cluster and/or no-start.
  • SSM76023 - ELECTRICAL SYSTEM: Jlr is investigating reports of vehicles being released to customers without the tcu telematic control unit sos emergency call being activated.
  • SSM76010 - STRUCTURE:BODY:DOOR: A customer may report that the front or rear door latch does not operate as expected.
  • SFCC_JUN2023_47 - STRUCTURE:BODY:DOOR: A customer may report that the front or rear door latch does not operate as expected.
  • SFCC_MAY2023_44 - SEATS: A customer may report that there is a clicking type noise coming from the front seat base while driving.
  • SFCC_MAY2023_34 - ENGINE AND ENGINE COOLING: Customer reports coolant level low message on dash or a coolant leak.
  • SFCC_APR2023_32 - POWER TRAIN: Customer reports of 12v battery issues. These range from battery low warning displayed to no-start.
  • SSM75972 - ENGINE AND ENGINE COOLING: 3.0l aj126 misfire on new replacement or reman units.
  • SSM75964 - ENGINE AND ENGINE COOLING: Amber malfunction indicator lamp (mil) displayed a?? Engine may not start with multiple dtcs present
  • SSM75954 - ENGINE AND ENGINE COOLING: P6 engine primary belt shredding - mhev only
  • SSM75953 - ENGINE AND ENGINE COOLING: P6 engine primary belt shredding - mhev only
  • SFCC_MAR2023_35 - POWER TRAIN: Engine primary belt shredding - p6-3.0l mhev
  • SSM75952 - EQUIPMENT: Customers are reporting that connected services such as online media (e.G., spotify), connected nav, weather app & parking app are inoperative.
  • SSM75931 - ENGINE AND ENGINE COOLING: Engine misfire
  • SFCC_FEB2023_38 - POWER TRAIN: Customer reports, engine light is on and engine running rough.
  • SFCC_FEB2023_36 - ENGINE AND ENGINE COOLING: Customer reports, engine light is on and poor cabin heating.
  • SSM75925 - ENGINE AND ENGINE COOLING: Oil leak transmission oil cooler pipes
  • SSM75919 - ENGINE AND ENGINE COOLING: Check engine (amber) and poor cabin heating
  • SSM75909 - POWER TRAIN: Malfunction indicator lamp
  • SSM75862 - ELECTRICAL SYSTEM: Ev mode not being available when selected by the driver (phev engines)
  • SSM75826ATT - EQUIPMENT: Mhev dc/dc converter - squeaking noise from inside the cabin.
  • SSM75826 - EQUIPMENT: Mhev dc/dc converter - squeaking noise from inside the cabin.
  • SFCC_DEC2022_36 - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Customer reports coolant level low message on dash or a coolant leak.
  • DVD13104 - UNKNOWN OR OTHER: Dvd software update
  • SSM75826ATT - EQUIPMENT: Mhev dc/dc converter - squeaking noise from inside the cabin.
  • SSM75826 - EQUIPMENT: Mhev dc/dc converter - squeaking noise from inside the cabin.
  • JLRTB02027NAS3 - ENGINE AND ENGINE COOLING: A coolant level low message may be displayed on the instrument panel cluster(ipc) and/or a fluid leak is visible under the vehicle.
  • SFCC_NOV2022_35 - POWER TRAIN: Customers will be reporting a squeaking noise inside the cabin.
  • SFCC_NOV2022_31 - ENGINE AND ENGINE COOLING: A customer will complain about a noise / low battery light/ low coolant light and or overheating
  • SFCC_NOV2022_29 - ENGINE AND ENGINE COOLING: Customer reports coolant level low message on dash or a coolant leak.
  • SSM75877ATT - EQUIPMENT: Accessory belt and/or tensioner may become damaged and or adrift
  • SSM75877 - EQUIPMENT: Accessory belt and/or tensioner may become damaged and or adrift
  • SSM75876ATT - EQUIPMENT: Accessory belt and/or tensioner may become damaged and or adrift
  • SSM75823 - SUSPENSION: Chassis control module (chcm) suspension warning on cluster
  • SSM75410ATT - SUSPENSION: Click noise on full left - right lock from front wheel area at low speed.
  • SSM75410 - SUSPENSION: Click noise on full left - right lock from front wheel area at low speed.
  • SFCC_OCT2022_34 - ENGINE AND ENGINE COOLING: Customer reports that low coolant lamp on, coolant leak.
  • SFCC_OCT2022_31 - ELECTRICAL SYSTEM: Mhev dc/dc converter a?? Squeaking noise from cabin
  • SFCC_OCT2022_24 - EQUIPMENT: Sos limited availability or sos not available warning message displayed
  • SSM75856 - ELECTRICAL SYSTEM: Unable to complete pdi due to telematics incontrol activation failing
  • SSM75849ATT - EQUIPMENT: Pivi loss of gps location and clock time
  • SSM75849 - EQUIPMENT: Pivi loss of gps location and clock time
  • SSM75826ATT - EQUIPMENT: Mhev dc dc converter squeaking noise from inside the cabin
  • SSM75826 - EQUIPMENT: Mhev dc dc converter squeaking noise from inside the cabin
  • SSM75804 - ELECTRICAL SYSTEM: No communication with impa via topix cloud
  • SSM75617 - EQUIPMENT: Near field sensing feature degradation
  • SSM75185 - EQUIPMENT: High voltage coolant heater internal failure
  • SFCC_SEP2022_31 - POWER TRAIN: Vehicle will have a lack of power, drivability issues, and possible check engine light on.
  • SFCC_SEP2022_29 - POWER TRAIN: Coolant warning light and/or coolant leaking from vehicle.
  • H317v4 - POWER TRAIN: Obd test failure
  • SSM75826 - EQUIPMENT: Mhev dc/dc converter noisy, low battery warning illuminated.
  • SSM75823 - SUSPENSION: Chassis control module (chcm) suspension warning on cluster
  • SFCC_AUG2022_38 - STEERING: Transfer case judder with steering input applied
  • SFCC_AUG2022_35 - ELECTRICAL SYSTEM: Vehicle will have a lack of power, drivability issues, and possible check engine light on.
  • SFCC_AUG2022_34 - ENGINE AND ENGINE COOLING: Coolant warning light and/or coolant leaking from vehicle.
  • SFCC_JUN2022_33 - POWER TRAIN: Transfer case judder with steering input applied
  • SFCC_JUN2022_32 - POWER TRAIN: Driveline noise or vibration
  • SFCC_MAY2022_31 - POWER TRAIN: Customer concern will be a judder/vibration when a right or left steering input is applied at low speed
  • SFCC_MAY2022_18 - ELECTRICAL SYSTEM: Connectivity functions are no longer working (incontrol app, sota, traffic information, data functions), sos malfunction, erroneous e-call trigger
  • SSM62038Attachme - ELECTRICAL SYSTEM: Mongoose update.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM589572 - EQUIPMENT: Image.
  • SSM589571 - EQUIPMENT: Image.
  • SSM75745 - ENGINE (PWS): Engine misfire or rough running
  • SSM75725ATT - ENGINE AND ENGINE COOLING: Engine misfire or rough running
  • SSM75725 - ENGINE AND ENGINE COOLING: Engine misfire or rough running
  • SFCC_APR2022_44 - SUSPENSION: A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while driving straight ahead on rough roads.
  • SFCC_APR2022_29 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS: Thermostat coolant leak - evident fluid leak from the engine compartment and the "coolant level low" warning message may be on the cluster
  • SFCC_APR2022_18 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
  • SFCC_APR2022_17 - COMMUNICATION:MANUFACTURER TELEMATICS: Connectivity functions are no longer working (incontrol app, sota, traffic information, data functions), sos malfunction, erroneous e-call trigger
  • SSM75700 - POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT: 8hp 8-speed automatic transmission replacements due to automatic transmission fluid (atf) contamination with coolant.
  • SSM75709 - ELECTRICAL SYSTEM: Usb socket at front portable media interface panel inoperative or not illuminating
  • SFCC_MAR2022_48 - SEATS: A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while driving straight ahead on rough roads.
  • SFCC_MAR2022_33 - ENGINE AND ENGINE COOLING: Thermostat coolant leak
  • SFCC_MAR2022_22 - EQUIPMENT: Connectivity functions are no longer working (incontrol app, sota, traffic information, data functions), sos malfunction, erroneous e-call trigger
  • SSM75682 - POWER TRAIN: Transfer case judder/vibrations when a right or left steering input is applied at low speed.
  • SFCC_FEB2022_38 - ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM: Charge warning light on, mil light
  • SFCC_FEB2022_22 - ELECTRICAL SYSTEM: Connectivity functions are no longer working (incontrol app, sota, traffic information, data functions), sos malfunction, erroneous e-call trigger
  • SSM75649ATT - SUSPENSION: Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads.
  • SSM75649 - SUSPENSION: Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads.
  • SFCC_JAN2022_48 - EQUIPMENT: Front suspension knocking noise
  • SFCC_JAN2022_47 - EQUIPMENT: Front suspension knocking noise
  • SFCC_JAN2022_46 - EQUIPMENT: Seat mounted seat switches not working
  • SFCC_JAN2022_22 - ELECTRICAL SYSTEM: Connectivity functions are no longer working (incontrol app, sota, traffic information, data functions), sos malfunction, erroneous e-call trigger
  • SSM75559 - ENGINE AND ENGINE COOLING: Coolant leak from thermostat
  • SFCC_DEC2021_45 - SUSPENSION: Front suspension knocking noise
  • SFCC_DEC2021_44 - SEATS: Seat mounted seat switches not working
  • SFCC_DEC2021_39 - POWER TRAIN: Customer symptom of idle speed instability, rpm higher than expected, or check engine light illuminated.
  • SFCC_DEC2021_37 - POWER TRAIN: Aj20-p4 engine- coolant leak from thermostat
  • SFCC_DEC2021_20 - ELECTRICAL SYSTEM: Navigation voice guidance no longer operational after latest ngi update
  • BIG5DEC21_27B - EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE: Ip31 includes numerous bug fixes, and also activates wireless carplay and android auto functionality to all pivi vehicles.
  • BIG5DEC21_27A - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Voice guidance concerns when using apple carplay.
  • IC TP 21B - EQUIPMENT:ELECTRICAL:INFOTAINMENT: 4x4i screen the screen will show the correct pitch and roll angle of the vehicle apple carplay turn by turn voice guidance will now work in apple carplay maps instrument panel cluster control module b (ipcb) when playing fm radio sourc
  • SSM75619 - SEATS: Seat mounted seat switches ⿿ seats not moving
  • SSM75617 - ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR: Near field sensing feature degradation (surround camera; 360 park aid)
  • SSM75610 - POWER TRAIN: Ingenium i6 3.0l petrol - pcv cover valve - poor idle
  • SFCC_NOV2021_51 - SUSPENSION: A customer may report a noise from the front suspension when driving at low speeds with steering input applied.
  • SFCC_NOV2021_25 - EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS: Post 21a update apple carplay® navigation voice guidance not heard
  • BIG5NOV21_41A - ELECTRICAL SYSTEM: 21a sota campaign suspended due to an issue where carplay voice guidance would not work for navigation apps, such as waze.
  • SSM75559 - ENGINE AND ENGINE COOLING: Coolant leak from thermostat
  • SSM75557 - ELECTRICAL SYSTEM: Xcl distortion or rattle noise present while using the audio system
  • SFCC_OCT2021_44 - SEATS: Seat power height adjustment motor inoperative
  • SFCC_OCT2021_43 - SEATS: Seat power fore/aft motor inoperative
  • SFCC_OCT2021_42 - SEATS: Seat recliner motor inoperative
  • SFCC_OCT2021_36 - STEERING: Reduced or lack of steering assistance on start-up
  • SFCC_OCT2021_31 - ENGINE (PWS): Timing chain replacement vvt service part incorrectly boxed
  • SFCC_OCT2021_30 - POWER TRAIN: Transmission fluid leaks
  • SFCC_OCT2021_22 - ELECTRICAL SYSTEM: Navigation voice guidance no longer operational after latest ngi update
  • SFCC_OCT2021_21 - ELECTRICAL SYSTEM: The wireless phone charger is not working with iphone 12
  • SSM75460 - POWER TRAIN: Mil illuminated
  • SSM75410ATT - EQUIPMENT: Clicking noise from front wheel area
  • SSM75410 - EQUIPMENT: Clicking noise from front wheel area
  • SFCC_SEP2021_39 - EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING: Reduced or lack of steering assistance on start-up
  • SFCC_SEP2021_25 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Navigation voice guidance no longer operational after latest ngi update
  • SSM75510ATT - POWER TRAIN: Malfunction indicator lamp (mil)
  • SSM75510 - POWER TRAIN: Malfunction indicator lamp (mil)
  • SFCC_AUG2021_34 - ELECTRICAL SYSTEM: Navigation voice guidance no longer operational after latest ngi update
  • SFCC_AUG2021_33 - EQUIPMENT: Connectivity functions are no longer working.
  • SFCC_AUG2021_32 - EQUIPMENT: Key remote functions and/or passive entry stopped working.
  • SFCC_AUG2021_39 - POWER TRAIN: ⿿ customer states check engine light is illuminated.
  • SFCC_AUG2021_38 - POWER TRAIN: Customer states harsh shift, transmission warning lamp.
  • SFCC_AUG2021_37 - POWER TRAIN: Customer states engine runs rough with mil illuminated.
  • SFCC_JUL2021_43 - EQUIPMENT: Becm offline after programming.
  • SFCC_JUL2021_40 - EQUIPMENT: Navigation voice guidance no longer operational after latest ngi update
  • SFCC_JUL2021_39 - EQUIPMENT: Customer states iphone 12 with magsafe not charging when using the wireless device charger feature
  • SFCC_MAY2021_35 - POWER TRAIN: Check engine mil is illuminated.
  • SFCC_MAY2021_34 - ELECTRICAL SYSTEM: The vehicle does not eco stop.
  • SFCC_JUN2021_29 - POWER TRAIN: Check engine mil is illuminated.
  • SFCC_JUN2021_24 - ELECTRICAL SYSTEM: Navigation voice guidance is not working with apple carplay
  • SFCC_JUN2021_23 - ELECTRICAL SYSTEM: Infotainment updates
  • SSM75443 - EQUIPMENT: Washer fluid low message displayed when washer bottle full
  • NAS20.11.001.3 - POWER TRAIN: Driveability flat spots; - malfunction indicator lamp (mil) illuminated with variable camshaft timing (vct) diagnostic trouble code(s) (dtc) stored in the powertrain control module (pcm); increased induction noise while driving; and/or a s
  • SSM75412 - EQUIPMENT: Smart key inoperative
  • SSM75410ATT - STEERING: Clicking noise on full left - right lock from front wheel area at low speed.
  • SSM75410 - STEERING: Clicking noise on full left - right lock from front wheel area at low speed.
  • SSM75405 - POWER TRAIN: Malfunction indicator lamp
  • SFCC_APR2021_27 - ELECTRICAL SYSTEM: There was a flashing d when slowing to a stop.
  • SFCC_APR2021_20 - ELECTRICAL SYSTEM: Imc update 21a will not install
  • SFCC_APR2021_18 - ELECTRICAL SYSTEM: Infotainment updates
  • SFCC_MAR2021_40 - EQUIPMENT: Floor ground stud corrosion
  • SFCC_MAR2021_27 - EQUIPMENT: Navigation voice control does not function
  • SFCC_MAR2021_23 - EXTERIOR LIGHTING: Automatic high beam disabled
  • SFCC_FEB2021_34 - ENGINE (PWS): Check engine mil
  • SFCC_FEB2021_33 - ENGINE (PWS): Check engine mil
  • SFCC_FEB2021_24C - ELECTRICAL SYSTEM: Pivi ip27.1 (os 2.0.6)
  • SFCC_FEB2021_24B - ELECTRICAL SYSTEM: Tcu v19.2
  • SFCC_FEB2021_24A - ELECTRICAL SYSTEM: Imc 20c1 software release
  • SFCC_FEB2021_30 - POWER TRAIN: Rattle from engine bay
  • SFCC_MAR2021_21C - EQUIPMENT: Pivi ip27.2 (os 2.0.6)
  • SFCC_MAR2021_21B - ELECTRICAL SYSTEM: Tcu v19.2
  • SFCC_MAR2021_21A - ELECTRICAL SYSTEM: Imc 20c1 software release
  • JTB00600NAS1 - ENGINE (PWS): The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic). Upon diagnosis, a technician may find diagnostic trouble code (dtc) P013E-00 stored in the powertrain control module (pcm).
  • SSM73588 - EQUIPMENT: Issue: customers may report a flat battery or ?Low battery - please start engine? Message after the vehicle has been standing for 24 to 60 hours.
  • SSM75271 - SUSPENSION: Front suspension knocking noise - upper control arm
  • SFCC_JAN2021_30 - POWER TRAIN: There is a noise coming from the engine bay.
  • SFCC_JAN2021_15 - POWER TRAIN: To prevent premature wear, a resulting mil and a possible no start, all affected vehicles require the replacement of variable valve timing (vvt) solenoids on both intake an exhaust.
  • JLRTB02027NAS1 - ENGINE AND ENGINE COOLING: A 'coolant level low' message may be displayed on the instrument panel cluster (ipc)and/or a fluid leak is visible under the vehicle.
  • SFCC_DEC2020_29 - ENGINE (PWS): The engine is running rough. There is a hesitation. The check engine mil goes on and off. There is a noise on startup.
  • SFCC_DEC2020_26 - ENGINE (PWS): There is a rattle noise coming from the engine bay.
  • SSM75185 - EQUIPMENT: No cabin heating while running in vehicle in ev mode.
  • NAS20.11.001v2 - EQUIPMENT ADAPTIVE/MOBILITY: A potential issue has been identified on jaguar certain vehicles with the ingenium i4 2.0l petrol engine within the listed affected vehicle range which may exhibit one or more of the following: driveability flat spots; malfunction indicator
  • JTB00685NAS4 - ENGINE (PWS): A vibration can be felt in the passenger compartment when starting the engine or when stationary with the engine at idle.
  • JTB00662NAS3 - POWER TRAIN: A transmission fluid leak may be seen coming from below the vehicle. There may also be alack of acceleration and/or a 'juddering' from the vehicle while driving. A transmission warning message may also be displayed on the instrument panel c
  • JTB00622NAS2 - EQUIPMENT: A vibration can be felt through the vehicle body, seating and steering wheel when the engine revolutions per minute (rpm) are between 1500 rpm - 2200 rpm .
  • JTB00567NAS4 - EQUIPMENT: Creak noise from front bulkhead
  • H299NAS2 - ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR: Variable camshaft timing (vct) solenoids
  • NAS20.11.002 - EQUIPMENT: Affected vehicle range which may exhibit one or more of the following: driveability flat spots; malfunction indicator lamp (mil) illuminated with variable camshaft timing (vct) diagnostic trouble code(s) (dtc) stored in the powertrain contr
  • NAS20.11.001 - EQUIPMENT: Affected vehicle range which may exhibit one or more of the following: driveability flat spots; malfunction indicator lamp (mil) illuminated with variable camshaft timing (vct) diagnostic trouble code(s) (dtc) stored in the powertrain contr
  • H299NAS1 - EQUIPMENT: Driveability flat spots, mil illuminated, noise while driving, small reduction in performance
  • SFCC_NOV2020_43 - EQUIPMENT: A customer may report that the roof opening panel or the roof blind does not operate with the ⿿one touch⿿ feature.
  • SFCC_NOV2020_36 - POWER TRAIN: The engine fan runs excessively.
  • SFCC_NOV2020_16 - POWER TRAIN: To prevent premature wear, a resulting mil and a possible no start, all affected vehicles require the replacement of variable camshaft timing (vct) solenoids on both intake an exhaust.
  • BIG5NOV20_30 - POWER TRAIN: To prevent premature wear, a resulting mil and a possible no start, all affected vehicles require the replacement of variable camshaft timing (vct) solenoids on both intake an exhaust.
  • SSM75114 - EQUIPMENT: Exhaust tailpipe actuator rattle noise on f-pace svr models.
  • SSM75107 - VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY: Customers report the panoramic roof glass opening panel/sunblind has lost its one-touch operation.
  • SFCC_OCT2020_40 - ENGINE (PWS): The check engine lamp is illuminated.
  • SFCC_OCT2020_35 - POWER TRAIN: The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button. There is a flashing ⿿d⿿ in the instrument cluster.
  • SFCC_OCT2020_16 - ELECTRICAL SYSTEM: To prevent premature wear, a resulting mil and a possible no start, all affected vehicles require the replacement of variable valve timing (vvt) solenoids on both intake an exhaust.
  • JTB00604NAS2 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: A creak noise may be evident from the center of the instrument panel.
  • SFCC_SEP2020_29 - ENGINE (PWS): There is a squeak from the engine at startup or shut down.
  • SFCC_SEP2020_27 - POWER TRAIN: The engine fan will run sometimes after the engine is shut off.
  • SSM75082 - POWER TRAIN: Service replacement engines may require a balance shaft update prior to fitment.
  • SFCC_AUG2020_32 - ENGINE AND ENGINE COOLING: There is a droning or rhythmic thumping noise from the vehicle.
  • SFCC_AUG2020_30 - ELECTRICAL SYSTEM: The engine will shut off at a stop and restart immediately by using the start button.
  • SFCC Jul20_28 - EQUIPMENT ADAPTIVE/MOBILITY: Potential water corrosion in junction box may cause a no start condition
  • SFCC Jul20_26 - ELECTRICAL SYSTEM:SOFTWARE: 20b software delay until july 15th software was delayed to include software fix for l551 apix cable issue audio popping noise ios13 bluetooth improvements additional improvements
  • SFCC Jul20_21 - ENGINE (PWS): The check engine mil is on. The engine is shaking.
  • SFCC Jul20_20 - ENGINE (PWS): There is a noise from the engine.
  • SFCC Jul20_19 - ENGINE AND ENGINE COOLING: The low coolant warning is on in the car. There is a leak under the front of the car.
  • SFCC Jul20_18 - ENGINE (PWS): The check engine mil is on. There is a lack of power from the engine.
  • SFCC Jul20_7 - ENGINE AND ENGINE COOLING: Re-launched campaigns n451 & h291 aj20p engine coolant pump operation
  • NAS20.07.001 - ENGINE AND ENGINE COOLING: Please be advised that effective immediately service actions h291 and n451, coolant pump operation, have been reinstated.
  • NAS20.06.003_2 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN: An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling
  • JLRTB02044NAS1 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PIPES, HOSES, AND FITTINGS: Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.
  • H291NAS2 - EQUIPMENT ADAPTIVE/MOBILITY: Excessive engine cooling fan noise
  • NAS20.07.011 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN: An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling
  • SSM74857 - ENGINE AND ENGINE COOLING: Suspended campaign h291
  • SFCC_JUN2020_8 - ELECTRICAL SYSTEM: Service actions h291 and n451 temporarily suspended
  • SFCC_JUN2020_18 - POWER TRAIN: There is a noise from the front of the car.
  • SFCC_JUN2020_23 - POWER TRAIN: There is a noise from the engine.
  • SFCC_MAY2020_29 - ENGINE AND ENGINE COOLING: The low coolant warning is on in the car. There is a leak under the front of the car.
  • SFCC_MAY2020_30 - POWER TRAIN: There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
  • SFCC_MAY2020_31 - POWER TRAIN: There is a noise when turning or accelerating. There is a judder when turning. The tires jump when turning.
  • NAS20.06.006 - ENGINE AND ENGINE COOLING: Service actions h291 and n451 temporarily suspended
  • NAS20.06.003 - ENGINE AND ENGINE COOLING: An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling
  • H291NAS1 - POWER TRAIN:AUTOMATIC TRANSMISSION: Excessive cooling fan noise and degradation of cooling fan performance
  • BIG5_JUN_42 - POWER TRAIN: Effective june 10th 2020 . N451 and h291 campaigns have been suspended. It has been determined that the new software is missing certain parts of the calibration which will result in unsuccessful downloads.
  • BIG5_JUN_48 - POWER TRAIN: Affected vehicles require a software update to the powertrain control module (pcm) to prevent radiator fans running continuously
  • SSM74814 - ELECTRICAL SYSTEM:SOFTWARE: Jlr is investigating an issue on incontrol touch (nli) infotainment systems, where the ⿿browse⿿ and track list⿿ tiles are greyed out (see attachment) when streaming music on bluetooth with apple handsets using ios 13.0 and above.
  • JTB00662NAS2 - POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES: A transmission fluid leak may be seen coming from below the vehicle. There may also be a lack of acceleration and/or a 'juddering' from the vehicle while driving. A transmission warning message may also be displayed on the instrument panel
  • SSM74810 - POWER TRAIN: Jlr is investigating 3.0p s/c fead idler pulley and s/c tensioner emitting excess noise (nvh)
  • SSM74787 - ELECTRICAL SYSTEM: When attempting to complete the ⿿replace ecu⿝ application for the occupant classification system module (ocs) the application fails. The error message ⿿the following error was encountered: ⿿ is displayed to the user.
  • SSM74780 - ELECTRICAL SYSTEM: Jlr is investigating reports of customers experiencing no audio available from the radio feature (fm, am & dab), specifically relating to reports of the touchscreen displaying ⿿radio not available⿝ from vehicle start-up and continues
  • SFCC_APR20_PG31 - ELECTRICAL SYSTEM: Popping sound or crackling noise from the audio system while in use.
  • SFCC_APR20_PG28 - ELECTRICAL SYSTEM: To update incontrol touch pro vehicles to the latest imc software level, and to enable sota updates moving forward. Sota updates sent direct to customers on sota eligible & enabled vehicles with latest level imc software.
  • SFCC_APR20_PG24 - POWER TRAIN: ⿢ there is a loud noise from the front of the vehicle. ⿢ the check engine mil is on.
  • SFCC_APR20_PG23 - POWER TRAIN: ⿢ there is a noise on turns. ⿢ there is a judder from the vehicle.
  • JLRTB02030NAS1 - ENGINE AND ENGINE COOLING: A loud noise can be heard coming from the engine compartment. Investigation has found that the engine cooling fan is constantly running at high speed and the following diagnostic trouble codes (dtcs) may be stored in the powertrain contro
  • SFCC_MAR12_30 - ELECTRICAL SYSTEM: Popping sound or crackling noise from the audio system while in use.
  • SFCC_MAR12_29 - ELECTRICAL SYSTEM: Xm radio is inop.
  • SFCC_MAR12_21 - ENGINE (PWS): The check engine mil is on.
  • SFCC_MAR12_20 - ENGINE (PWS): There is a noise from the engine. The charge warning lamp is on.
  • SFCC_MAR12_19 - ENGINE AND ENGINE COOLING: There is a leak from the vehicle.
  • SSM74763 - EQUIPMENT: Incontrol remote app does not update vehicle location or show correct vehicle status. Remote features (e.G.: remote engine start, beep and flash, remote lock/unlock etc.) do not work. The telematics control unit (tcu) unable to communicat
  • SSM74385Att2 - ENGINE (PWS): Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concern
  • SSM74385Att1 - ENGINE (PWS): Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concern
  • SSM74385 - ENGINE (PWS): Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concern
  • SFCC_FEB20_34 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Xm radio is inop.
  • SFCC_FEB20_33 - EQUIPMENT ADAPTIVE/MOBILITY: The vehicle will not start.
  • NAS20.02.018 - ELECTRICAL SYSTEM: An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range which may experience a quiescent drain on the startup battery due to the instrument panel cluster control module (ipc) remaining ac
  • UPS1020-1BNAS1 - ELECTRICAL SYSTEM: Quiescent drain on startup battery
  • SSM74697 - ENGINE AND ENGINE COOLING:ENGINE:DIESEL: A customer may experience one of the following warning messages on the instrument panel (ip); diesel exhaust fluid (def) level low (empty) or refill message displayed on the (ip) incorrect diesel exhaust fluid (def) quality detected die
  • SFCC_JAN20_22 - EQUIPMENT:ELECTRICAL: Popping sound or crackling noise from the audio system while in use.
  • RCTR_29JAN20_14 - ELECTRICAL SYSTEM: Pop noise from audio output
  • JTB00685NAS3 - ENGINE (PWS): A vibration can be felt in the passenger compartment when starting the engine or when stationary with the engine at idle.
  • SFCC_NOV19_38 - EQUIPMENT:ELECTRICAL: Customer states there is no audio output from the speakers on all sources.
  • SFCC_NOV19_33 - ELECTRICAL SYSTEM: Customer complaint in regards to infotainment system.
  • SSM74635 - ELECTRICAL SYSTEM: Customer reports that the vehicle will not start or has a low battery warning on the cluster.
  • SFCC_NOV19_32 - ELECTRICAL SYSTEM: Not able to start vehicle due to dead battery after a state mandated inspection test.
  • SFCC_NOV19_30 - ELECTRICAL SYSTEM: Popping sound or crackling noise from the audio system while in use.
  • SFCC_NOV19_23 - EQUIPMENT ADAPTIVE/MOBILITY: The check engine mil is on.
  • SSM74606 - EQUIPMENT ADAPTIVE/MOBILITY: Jlr are investigating reports of the wireless charger accessory are intermittently charging or not charging the mobile device.
  • SSM74605 - EQUIPMENT ADAPTIVE/MOBILITY: Engine mil on
  • SFCC_NOV19_21 - ENGINE (PWS): The check engine mil is on.
  • TechRS_NOV19_109 - EQUIPMENT ADAPTIVE/MOBILITY: Web browser functionality is not available.
  • TechRS_NOV19_108 - EQUIPMENT: Voice control is not able to locate destination entry.
  • TechRS_NOV19_106 - EQUIPMENT ADAPTIVE/MOBILITY: Quiescent battery drain due to tcu module.
  • TechRS_NOV19_104 - EQUIPMENT: Sota download does not complete first time through
  • TechRS_NOV19_100 - EQUIPMENT ADAPTIVE/MOBILITY: Customer is able to unlock and lock the vehicle but not able to start vehicle
  • Tech_RS_NOV19_99 - EQUIPMENT ADAPTIVE/MOBILITY: Customer states not able to start vehicle after state inspection test is performed.
  • Tech_RS_NOV19_97 - ELECTRICAL SYSTEM: Customer may state there is no audio present or volume control.
  • Tech_RS_NOV19_96 - ELECTRICAL SYSTEM: Customer may state there is no audio present or volume control.
  • Tech_RS_NOV19_95 - ELECTRICAL SYSTEM: Customer may state there is a pop noise or crackle when playing the audio.
  • Tech_RS_NOV19_92 - ELECTRICAL SYSTEM: Improperly fitted ground points lead to numerous customer symptoms early in the service life of the vehicle.
  • Tech_RS_NOV19_86 - ENGINE (PWS): The check engine mil is on. Dtc P2402-00 is stored in the pcm.
  • SFCC_OCT19_37 - EQUIPMENT: Customer states there is no audio output from the speakers on all sources
  • SFCC_OCT19_36 - EQUIPMENT: Customer states there is no audio output from the speakers on all sources
  • SFCC_OCT19_27 - EQUIPMENT: Popping sound or crackling noise from the audio system while in use.
  • SFCC_OCT19_25 - FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP: The check engine mil is on there is a noise from the engine
  • SSM74590 - EQUIPMENT: Customers can experiences bluetooth connection issues after updating their apple devices to apple ios 13.0 or later versions.
  • SSM74589 - FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP: Vehicles equipped with an aj126 supercharged v6 engine are experiencing noise from the hp fuel pumps and/or a check engine mil illuminated with one of the following dtcs stored in the pcm. P228F-85 P025C-11 P0251-13 P064A-38 P0256-1
  • SSM74570 - ELECTRICAL SYSTEM: Customer experiences, ⿿low battery message⿿ on the instrument panel, and is unable to start the vehicle.
  • SSM74567Att - PARKING BRAKE: Epb (emergency park brake) is applied and will not release. The epb applied light is not on. The abs (anti-lock braking system), dsc (dynamic stability control) and brake warning lights are on. The "autonomous emergency braking not availa
  • SSM74567 - SERVICE BRAKES, AIR: Epb (emergency park brake) is applied and will not release. The epb applied light is not on. The abs (anti-lock braking system), dsc (dynamic stability control) and brake warning lights are on. The "autonomous emergency braking not availa
  • SFCC SEP19 Slide - EQUIPMENT: Popping sound or crackling noise from the audio system while in use.
  • SSM74557 - EQUIPMENT: Apple devices with ios version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the usb cable and carplay mode active.
  • SFCC_AUG19_Slide - EQUIPMENT:ELECTRICAL: Customer states there is no audio output from the speakers on all sources.
  • SFCC_AUG19_Slide - EQUIPMENT:ELECTRICAL: Popping sound or crackling noise from the audio system while in use.
  • SFCC_JUN19_Slide - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Incontrol touch pro customer may experience a satellite radio (sdar) favorite missing and replaced with a ?2500? Status.
  • SFCC_JUN19_Slide - EQUIPMENT: Customer states there is no audio output from the speakers on all sources
  • SFCC_JUN19_Slide - EQUIPMENT:ELECTRICAL: Not able to hear incoming calls with iphone at ios 12.2 / 12.3 software
  • SFCC_JUN19_Slide - EQUIPMENT: Popping sound or crackling noise from the audio system while in use.
  • SFCC_JUN19_Slide - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Tcu_3 programming failures
  • SFCC_JUN19_Slide - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING: Automatic emergency braking not available. Forward alert not available. Emergency lane keeping not available.
  • JTB00591NAS3 - EQUIPMENT: The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear. This affects only vehicles with oyster color seat trim.
  • SFCC_JUN19_Slide - ELECTRICAL SYSTEM:SOFTWARE: Incorrect def quality & no restarts in xxx miles on the ipc
  • SSM74447 - EQUIPMENT: Inconsistent bluetooth connectivity for android based operating systems following an android software update to pie 9. The concern will only affect new low line infotainment (nli) systems.
  • SSM74460 - STRUCTURE: Jaguar have received a small number of reports where the deployable side steps (dss) are not deploying/ stowing when a door is opened/ closed. Affecting 18my onwards only.
  • SSM74461 - ELECTRICAL SYSTEM: Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation. Affecting 18my onwards only.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P013E [1] O2 Sensor Delayed Response - Rich to Lean (Bank 1 Sensor 2)
  • P2402 [1] Evaporative Emission System Leak Detection Pump Control Circuit High
  • P228F [1] Fuel Pressure Regulator 1 Exceeded Learning Limits - Too High
  • P064A [1] Fuel Pump Control Module
  • P0251 [1] Injection Pump Fuel Metering Control A Malfunction (Cam/Rotor/Injector)
  • P0256 [1] Injection Pump Fuel Metering Control B Malfunction (Cam/Rotor/Injector)
  • P025C [1] Fuel Pump Module Control Circuit Low
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN 1 InjuredNone20191111

I was reaching for groceries in the back of my f pace and burned the front of my leg above my knee on the tailpipe.

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