2019 Chevrolet BOLT EVChevrolet Bolt Ev 2019

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 238671 [USA]: A fire increases the risk of injury.
    General motors, llc (gm) is recalling certain 2017-2023 chevrolet bolt ev vehicles. This recall includes certain vehicles previously repaired incorrectly under nhtsa recall number 22v-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the b-pillar, causing a fire.
    dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed january 24, 2024. These vehicles were previously recalled for this same issue under recall number 22v-930 and will need to have the new remedy performed. Owners may contact gm ev concierge at 1-833-evchevy (1-833-382-4389) (tty 711 / 1-800-833-2438) or customer service at 1-800-222-1020. Gm's number for this recall is n232421970.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 233672 [USA]: A vehicle fire can increase the risk of injury.
    General motors, llc (gm) is recalling certain 2017-2023 chevrolet bolt ev vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the b-pillar, causing a fire.
    dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between january 23, 2023 and april 25, 2023. Owners may contact chevrolet customer service at 1-800-222-1020. Gm's number for this recall is n222383790.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 209432 [USA]: A battery fire increases the risk of injury.
    General motors llc (gm) is recalling certain 2017-2019 chevrolet bolt ev vehicles previously recalled under nhtsa recall number 20v-701. The high voltage battery could catch fire when charged to full or nearly full capacity.
    owners are advised to take the following interim steps: activate either the hill top reserve (2017 and 2018 models) or target charge level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by gm, free of charge. Interim notification letters notifying owners of the safety risk were mailed on august 13, 2021. Owner notification letters were mailed on august 13, 2021. Owners may contact the bolt ev concierge team at 1-833-382-4389. Gm's number for this recall is n212343880.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 151211 [USA]: If the rear door opens while driving, or the door handle fails to open the rear door, there is an increased risk of injury to the rear passengers.
    General motors llc (gm) is recalling certain 2019-2020 chevrolet bolt ev vehicles. The door-handle cable inside the rear doors may be too long, allowing contact with the window when it is opened, possibly damaging the cable. A damaged cable may cause the rear door to open unintentionally when the rear window is opened. Additionally, it may cause the rear inside door handle to not work.
    gm will notify owners, and dealers will replace the rear inside door-handle cables, free of charge. The recall began april 17, 2020. Owners may contact chevrolet customer service at 1-800-222-1020. Gm's number for this recall is a202298320.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 140116 [USA]: A reduction of braking performance can increase the risk of a crash.
    General motors llc (gm) is recalling certain 2018-2019 chevrolet equinox, impala, cruze, volt and bolt ev vehicles, gmc terrain vehicles, buick lacrosse and regal vehicles, cadillac xts and xts professional vehicles and 2018 chevrolet malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
    gm will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began october 11, 2018. Owners may contact buick customer service at 1-800-521-7300, cadillac customer service at 1-800-458-8006, chevrolet customer service at 1-800-222-1020, or gmc customer service at 1-800-462-8782. Gm's number for this recall is 18279.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2021631 [Canada]: Accessories
    Issue: this recall is for certain driver's all-weather floor liners sold with new vehicles or as accessory parts sold at general motors dealerships. On certain vehicles, the accelerator pedal could get stuck on the floor liner. If this happens, the vehicle may not slow down when you release the accelerator pedal. Note: if you continue to push the brake pedal, the brake-override system will allow you to stop the vehicle. Safety risk: a stuck accelerator pedal could lead to unintended acceleration and increase the risk of a crash. Corrective actions: general motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the driver's all-weather floor liner. You should remove the all-weather floor liner until you receive the replacement part.

  • Recall 2021449 [Canada]: Electrical
    Issue: on certain vehicles, the high-voltage battery could overheat when it is charged to over 90% of its capacity. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Safety risk: a battery that overheats can create a fire risk. Corrective actions: general motors will notify owners by mail and replace defective battery modules. Until replacement battery modules are available, general motors recommends the following: 1. Enable "hilltop reserve" (for 2017-2018 models) or "target charge level" (for 2019 models) using the vehicle's infotainment centre to limit the state of charge to 90%. If you are unable to make these changes, or do not feel comfortable making them, you should visit a dealer to have these adjustments completed. 2. Charge your vehicle more frequently and avoid depleting the battery below approximately 113 km (70 miles) of remaining range, where possible. 3. Out of an abundance of caution, park your vehicle outside immediately after charging and not leave vehicle charging indoors overnight. Please click here for additional information, or call 1-800-263-3777 : https://my.Gm.Ca/chevrolet/en/how-to-support/safety/boltevrecall note: all vehicles must also have transport canada recall # 2020-540 completed.

  • Recall 2020540 [Canada]: Electrical
    This recall was replaced by transport canada recall no. 2021-449. Issue: on certain vehicles, the high-voltage battery could overheat when it is charged to over 90% of its capacity. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Safety risk: a battery that overheats can create a fire risk. Corrective actions: general motors will notify owners by mail and instruct you to enable "hilltop reserve" (for 2017-2018 models) or "target charge level" (for 2019 models) using their vehicle's infotainment centre. This will limit the battery charge to 90% until you can take the vehicle to a dealer for an update of the battery monitoring software. The dealer will also replace battery module assemblies that fail a diagnostic test. Important - general motors recommends that you should park your vehicle outdoors immediately after charging and not leave your vehicle charging overnight, even after this update is completed.

  • Recall 2020130 [Canada]: Structure
    Issue: on certain vehicles, the rear doors may unlatch suddenly due to a damaged cable caused by repeated rear window movement. As a result of this damage, a rear door could open while driving when the window is lowered. A damaged cable may also cause the inside door handle not to work. Safety risk: a door that opens while the vehicle is moving could create an increased risk of injury. Corrective actions: general motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the inside door handle cable in both rear doors. Note: until the recall repairs are completed, you can prevent the chance of a door opening while driving by turning on the child lock feature in the rear doors.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 00-03-10-006P - WHEELS: This service bulletin provides information for dealers/technicians on tire radial force variation (rfv).
  • 20-NA-132 - ELECTRICAL SYSTEM: This warranty administration bulletin provides policy information on the requirements for 12v battery testing and warranty replacements.
  • 17-NA-052 - WHEELS: This bulletin updates the position of general motors on refinishing aluminum wheels. Gm has determined that wheel refinishing under warranty will no longer be performed.
  • PIP5596A - FUEL SYSTEM, GASOLINE: This preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
  • 20-NA-132 - ELECTRICAL SYSTEM: This warranty administration bulletin provides policy information on the requirements for 12v battery testing and warranty replacements.
  • 10-08-45-001H - ELECTRICAL SYSTEM: This bulletin provides information for electrical ground repairs using new general motors replacement fasteners with conductive finish.
  • 22-NA-151 - ELECTRICAL SYSTEM: This service bulletin provides diagnostic and repair information for instances when dtc P0BBD may set.
  • 23-NA-103 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This service bulletin provides information on submitting quality photos of various vehicle concerns to the gm technical assistance center (tac).
  • 11-00-89-005X - EQUIPMENT: This warranty administration bulletin provides information on dealer empowerment for goodwill, customer enthusiasm and policy (u.S. Only).
  • 07-00-89-037S - EQUIPMENT: This warranty administration bulletin provides policy information for gm courtesy transportation and roadside assistance programs.
  • PIT5551N - FORWARD COLLISION AVOIDANCE: This preliminary information communicates a "forward collision system reduced" message displayed on the dic when the forward automatic braking has been set to the "alert" setting. This is normal when the fab has been set to "alert".
  • 24-NA-040 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This service bulletin provides information on all hazmat parts being returned to the warranty parts center (wpc) must be shipped using central transport. Hazardous materials should never be sent by air transportation to the wpc.
  • 17-NA-073 - UNKNOWN OR OTHER: This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • 22-NA-119 - ELECTRICAL SYSTEM: The service bulletin provides warranty information on high voltage battery safety recall replacement parts.
  • 22-NA-114 - ELECTRICAL SYSTEM: This service bulletin provides information on forklift and vehicle hoist requirements to support electric vehicle (ev) high voltage battery handling.
  • 22-NA-151 - ELECTRICAL SYSTEM: This service bulletin provides diagnostic and repair information for instances when dtc P0BBD may set.
  • 18-NA-180 - ELECTRICAL SYSTEM: This warranty administration service bulletin provides lithium-ion battery exchange process and transaction submission information.
  • 18-NA-180 - ELECTRICAL SYSTEM: This warranty administration service bulletin provides lithium-ion battery exchange process and transaction submission information.
  • 22-NA-114 - ELECTRICAL SYSTEM: This service bulletin provides information on forklift and vehicle hoist requirements to support electric vehicle (ev) high voltage battery handling.
  • PIE0753C - ELECTRICAL SYSTEM: This engineering information (ei) will assist gm to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
  • 24-NA-015 - ELECTRICAL SYSTEM: This service bulletin provides hybrid/ev charging issue information and data collection worksheet.
  • PI0281K - STRUCTURE: This preliminary informational (pi) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
  • PIT6122 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This preliminary information communicates to dealers of a known issue with failed map update
  • PIP5601B - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This preliminary information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use pico oscilloscope di
  • 18-NA-099 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This bulletin provides information for use on a product assistance claim (pac), which is formerly known as a product allegation resolution (par) claim.
  • PI0592I - ELECTRICAL SYSTEM: This preliminary information (pi) provides information om service programming system (sps) error codes (e4398, e4399, e4403, m4404, m4413, m6954, m6955, e4414, e4423, e4491 or e6961).
  • PIT5074P - EQUIPMENT: This preliminary information communication provides information to the technician about the use of j-35616-64b terminal test probe, replacement terminals, and terminated leads. The j-35616-64b is the latest test probe released for checking
  • PIT5962A - UNKNOWN OR OTHER: This preliminary information communicates a gm part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
  • 18-NA-180 - ELECTRICAL SYSTEM: This warranty administration bulletin provides high voltage battery exchange process information.
  • 02-08-42-001J - EXTERIOR LIGHTING: This informational bulletin provides information for dealers/technicians on headlamp, tail lamp, license lamp or fog/driving lamp damage.
  • 22-NA-119 - ELECTRICAL SYSTEM: The service bulletin provides warranty information on high voltage battery safety recall replacement parts.
  • 18-NA-180 - ELECTRICAL SYSTEM: This warranty administration bulletin provides high voltage battery exchange process information.
  • PIT5099G - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: This preliminary information communication provides information to the technician about vehicles that the heater-vent-air conditioning blows warm air. Before calling general motors technical assistance center technician will need to have hi
  • PIT5698D - ELECTRICAL SYSTEM: This preliminary information communicates additional information on how a lin bus operates and diagnostic tips when working on a lin bus.
  • 23-NA-219 - EQUIPMENT: This service bulletin provides information on concerns or questions regarding installation of dealer installed accessories.
  • PIT5214F - SUSPENSION: This preliminary information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?S vehicles that exhibit vibration conditions without utilizing the
  • PIT5551M - FORWARD COLLISION AVOIDANCE: This preliminary information communicates a "forward collision system reduced" message displayed on the dic when the forward automatic braking has been set to the "alert" setting. This is normal when the fab has been set to "alert".
  • 20-NA-132 - ENGINE AND ENGINE COOLING: This warranty administration bulletin provides policy information on the requirements for 12v battery testing and warranty replacements.
  • 21-NA-135 - ENGINE AND ENGINE COOLING: This service bulletin provides information to inform dealership personnel about law enforcement and government vehicles that request to disable or enable content.
  • 17-NA-220 - STRUCTURE: This service bulletin provides a procedure to reinstall the t-bolts holding the accessory cargo net in place due to the holes being too large, causing the t-bolts to be loose.
  • 03-00-91-001I - STEERING: This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate vibration analysis-road testing procedure when diagnosing vibration concerns.
  • 20-NA-159 - WHEELS: This warranty administration bulletin is for information on general motors new vehicle tire warranty program (u.S. Dealers only).
  • 23-NA-065 - ELECTRICAL SYSTEM: This service bulletin provides repair information to correct a customer concern of onstar inoperative after importing vehicle from canada to the united states.
  • 05-00-89-029F - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This service bulletin provides information on general motors dealership critical equipment requirements and recommendations.
  • PIE0753B - ELECTRICAL SYSTEM: This engineering information (ei) will assist gm to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
  • 99-00-89-019Y - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This warranty administration bulletin provides information on the global warranty management (gwm) warranty parts center (wpc) parts return program.
  • 17-NA-170 - WHEELS: This service bulletin provides information about the hunter wheel road force balancers that should be utilized for all repairs requiring balance and road force measurement.
  • 07-08-49-020R - ELECTRICAL SYSTEM: This informational bulletin provides information for the ipc odometer programming method quick reference guide.
  • PIE0753A - ELECTRICAL SYSTEM: This engineering information (ei) will assist gm to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
  • 20-NA-159 - TIRES: This warranty administration bulletin is for information on general motors new vehicle tire warranty program (u.S. Dealers only).
  • 10-00-89-006J - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This service bulletin provides information for dealers on how to submit a product information report (pir) (canada only).
  • 02-00-89-002W - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This service bulletin provides information for dealers/technicians on when and how to submit a field product report (fpr) (u.S. And canada dealers only).
  • 23-NA-154 - EQUIPMENT: This bulletin provides information on warranty administration a?? Required operating procedures - 8 points (u.S. Only).
  • 23-NA-154 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This bulletin provides information on warranty administration a?? Required operating procedures - 8 points (u.S. Only).
  • 18-NA-306 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This warranty administration service bulletin provides information for dealers/service advisors on when and how to submit a pre-repair authorization (pra).
  • PIT5551L - FORWARD COLLISION AVOIDANCE: This preliminary information communicates a "forward collision system reduced" message displayed on the dic when the forward automatic braking has been set to the "alert" setting. This is normal when the fab has been set to "alert".
  • PIP5621D - POWER TRAIN: This preliminary information communicates to the dealer technician that tac recommends the utilization of the gds2 software to aid in diagnosing automatic transmission concerns. Tac is requesting the gds2 session logs be sent in before the
  • PIP5628G - ENGINE (PWS): This preliminary information communicates information that will need to be provided to tac to aid in diagnosing if a vehicle comes in with misfire and dtc codes P0300 - P0308 and/or P050D
  • 23-NA-065 - ELECTRICAL SYSTEM: This service bulletin provides repair information to correct a customer concern of onstar inoperative after importing vehicle from canada to the united states.
  • 18-NA-306 - EQUIPMENT: This warranty administration service bulletin provides information for dealers/service advisors on when and how to submit a pre-repair authorization (pra).
  • 09-00-89-016H - EQUIPMENT: This warranty administration bulletin provides information on the proper use of the labor operation 0600014.
  • 21-NA-210 - ENGINE AND ENGINE COOLING: This service bulletin provides information on observing visible cracks on a/c evaporator hose and that it is a normal condition.
  • 15-00-89-004F - STEERING: This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
  • 01-00-89-010R - EQUIPMENT: This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
  • PIP5358C - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This preliminary information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
  • PIT5551K - FORWARD COLLISION AVOIDANCE: This preliminary information communicates a "forward collision system reduced" message displayed on the dic when the forward automatic braking has been set to the "alert" setting. This is normal when the fab has been set to "alert".
  • PIP4902R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This preliminary information communication provides information to the technician that general motors technical assistance center may ask for global diagnostic system 2 session log. Technician will need use global diagnostic system 2 to sen
  • 22-NA-114 - ELECTRICAL SYSTEM: This service bulletin provides information on forklift and vehicle hoist requirements to support electric vehicle (ev) high voltage battery handling.
  • 99-09-40-005I - SEAT BELTS: This service bulletin provides information on availability for a seat belt extender.
  • 21-NA-026 - EQUIPMENT: This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
  • 23-NA-125 - ELECTRICAL SYSTEM: This service bulletin provides information for dealers/technicians on over the air (ota) and in market enhancement (ime) faqs.
  • PIT4261J - TIRES:SIDEWALL: This preliminary information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer
  • 99-08-51-001F - STRUCTURE: This service bulletin provides information on paintless dent repair process.
  • 13-08-116-001I - ELECTRICAL SYSTEM: The intent of this service bulletin is to identify aftermarket aldl or dlc interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
  • 16-NA-158 - EQUIPMENT: This service bulletin describes the u.S. Dealer special tool loan program process.
  • 23-NA-103 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This service bulletin provides information on submitting quality photos of various vehicle concerns to the gm technical assistance center (tac).
  • 23-NA-062 - ELECTRICAL SYSTEM: This service bulletin provides repair information to correct a customer concern of rear view camera issues - dtcs B395A, B395B, B395C, B101E, B101D.
  • 02-00-89-002V - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This service bulletin provides information for dealers/technicians on when and how to submit a field product report (fpr) (u.S. Dealers only).
  • PIC6449B - VEHICLE SPEED CONTROL: This preliminary information communicates to the dealers on the process to be able to order a replacement high voltage battery pack for a vehicle that has a high voltage battery battery concern and is not on the current open recall list. Th
  • PIC5650K - POWER TRAIN: This preliminary information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find diagnostic trouble
  • PIE0753 - ELECTRICAL SYSTEM: This engineering information (ei) will assist gm to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
  • 22-NA-244 - EQUIPMENT: This service bulletin provides information about gm accessories - dealer-installed, repaired or replaced during warranty coverage period.
  • 12-03-10-001E - WHEELS: This service bulletin provides information for dealers/technicians on vibration shortly after tires are mounted/preventing vibration from wheel slip (tire sliding on wheel).
  • PIP5628F - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): This preliminary information communicates information that will need to be provided to tac to aid in diagnosing if a vehicle comes in with misfire and dtc codes P0300 - P0308 and/or P050D
  • 22-NA-034 - STEERING: This service bulletin provides information on traction steer and that it is a normal operating behavior/characteristic of the vehicle.
  • 01-08-42-001P - EXTERIOR LIGHTING: This service bulletin provides information on exterior lamp condensation and water leak information and replacement guidelines.
  • 17-NA-170 - WHEELS: This service bulletin provides information about the hunter wheel road force balancers that should be utilized for all repairs requiring balance and road force measurement.
  • 11-00-89-005W - UNKNOWN OR OTHER: This warranty administration bulletin provides information on dealer empowerment for goodwill, customer enthusiasm and policy (u.S. Only).
  • 12-03-10-001D - WHEELS: This service bulletin provides information for dealers/technicians on vibration shortly after tires are mounted/preventing vibration from wheel slip (tire sliding on wheel).
  • 04-00-89-015Z - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This bulletin provides information on warranty administration a?? Required operating procedures - 8 points (u.S. Only).
  • PI0281J - STEERING: This preliminary informational (pi) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
  • 20-NA-132 - ENGINE AND ENGINE COOLING: This warranty administration bulletin provides policy information on the requirements for 12v battery testing and warranty replacements.
  • 11-00-89-005V - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This warranty administration bulletin provides information on dealer empowerment for goodwill, customer enthusiasm and policy (u.S. Only).
  • 10-08-110-001J - EQUIPMENT: This service bulletin provides information on proper use of floor mats.
  • 23-NA-062 - ELECTRICAL SYSTEM: This service bulletin provides repair information to correct a customer concern of rear view camera coaxial related issues - dtcs B395A, B395B, B395C, B101E, B101D.
  • 23-NA-051 - ELECTRICAL SYSTEM: This service bulletin provides information on new cell chemistry n2.2a vehicle/pack identification in the high voltage battery pack.
  • 22-NA-114 - ELECTRICAL SYSTEM: This service bulletin provides information on forklift and vehicle hoist requirements to support electric vehicle (ev) high voltage battery handling.
  • 22-NA-018 - STRUCTURE: This service bulletin provides information for the global warranty management (gwm) warranty parts center (wpc) part photo return process (u.S. Dealers only).
  • 21-NA-043 - ENGINE AND ENGINE COOLING: This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
  • 23-NA-044 - ELECTRICAL SYSTEM: This service bulletin provides information on agm batteries that require less frequent charging in storage.
  • 20-NA-159 - TIRES: This warranty administration bulletin is for information on general motors new vehicle tire warranty program (u.S. Dealers only).
  • PIT5551J - FORWARD COLLISION AVOIDANCE: This preliminary information communicates a "forward collision system reduced" message displayed on the dic when the forward automatic braking has been set to the "alert" setting. This is normal when the fab has been set to "alert".
  • PIP5628E - EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:OUTLETS/RECEPTACLE: This preliminary information communicates information that will need to be provided to tac to aid in diagnosing if a vehicle comes in with misfire and dtc codes P0300 - P0308 and/or P050D
  • PIT5921A - BACK OVER PREVENTION: This preliminary information communicates diagnostics aids for rear view camera issues that may be encountered.
  • 15-NA-017 - EQUIPMENT: This warranty administration bulletin provides policy information on causal part requirements for transactions submitted to gm for payment.
  • 18-NA-146 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (u.S. Only).
  • 17-NA-073 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • PI0754F - STRUCTURE: This pi provides information on rear and side tempered glass spots (quench marks) and that they are a normal characteristic.
  • 99-04-20-002N - POWER TRAIN: This service bulletin provides information on driveline clunk noise and what is acceptable and what is considered normal operation.
  • 19-NA-220 - ELECTRICAL SYSTEM: This service bulletin provides a procedure to inspect and possibly replace the engine wiring harness if found damaged near the x2 connector to correct a customer concern of loss of propulsion, mil illuminated w/dtcs.
  • 18-NA-263 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (u.S. Only).
  • 18-NA-050 - EQUIPMENT: This service bulletin explains the normal operations of the backup cameras display on the radio.
  • 17-NA-331 - EQUIPMENT: This informational bulletin provides information to the customer about the rear camera guidelines not being present at times due to the vbm taking over the rear camera option.
  • 01-08-42-001O - EXTERIOR LIGHTING: This service bulletin provides information for dealers/technicians on exterior lamp condensation and water leaks and replacement guidelines.
  • 18-NA-279 - EXTERIOR LIGHTING: This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
  • 07-03-16-004E - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: This service bulletin provides information for tire pressure monitoring (tpm) system concerns.
  • 00-00-90-002M - TIRES: This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of gm cars and trucks.
  • 22-NA-151 - ELECTRICAL SYSTEM: This service bulletin provides diagnostic and repair information for instances when dtc P0BBD may set.
  • 21-NA-068 - EQUIPMENT: This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the new vehicle limited warranty or under a replacement parts warranty on 2017-2022 and newer model year vehicles with rp
  • 20-NA-130 - ELECTRICAL SYSTEM: This service bulletin provides information for customers and dealers/technicians on message illuminated in the dic, dtc B094C (39) set.
  • 18-NA-279 - LATCHES/LOCKS/LINKAGES: This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
  • 18-NA-180 - ENGINE AND ENGINE COOLING: This warranty administration bulletin provides high voltage battery exchange process information.
  • 02-00-89-002U - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This service bulletin provides information for dealers/technicians on when and how to submit a field product report (fpr) (u.S. Dealers only).
  • PIP5540J - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT: This preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
  • PIT5551H - FORWARD COLLISION AVOIDANCE: This preliminary information communicates a "forward collision system reduced" message displayed on the dic when the forward automatic braking has been set to the "alert" setting. This is normal when the fab has been set to "alert".
  • PIP5632G - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This preliminary information communication provides information to the technician that general motors technical assistance center may ask for global diagnostic system 2 session log. Technician will need use global diagnostic system 2 to sen
  • PIP4902Q - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This preliminary information communication provides information to the technician that general motors technical assistance center may ask for global diagnostic system 2 session log. Technician will need use global diagnostic system 2 to sen
  • 21-NA-135 - ELECTRICAL SYSTEM: This service bulletin provides information to inform dealership personnel about law enforcement and government vehicles that request to disable or enable content.
  • 22-NA-257 - WHEELS: This service bulletin provides information on dealer installed lpo wheel installation and return process.
  • 09-00-89-008F - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This warranty administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the personal property damage process.
  • 22-NA-151 - ELECTRICAL SYSTEM: This service bulletin provides diagnostic and repair information for instances when dtc P0BBD may set.
  • 22-NA-244 - EQUIPMENT: This service bulletin provides information about gm accessories - dealer-installed, repaired or replaced during warranty coverage period.
  • PIT3271N - TIRES: This preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. General motors will only support a tire calibration for tires that have been sized, tested and designed fo
  • 18-NA-180 - ELECTRICAL SYSTEM: This warranty administration bulletin provides high voltage battery exchange process information.
  • 22-NA-205 - ELECTRICAL SYSTEM: This service bulletin provides information on module harvesting.
  • 99-00-89-019X - STRUCTURE: This warranty administration bulletin provides information on the global warranty management (gwm) warranty parts center (wpc) parts return program.
  • 22-NA-151 - ELECTRICAL SYSTEM: This service bulletin provides diagnostic and repair information for instances when dtc P0BBD may set.
  • 22-NA-114 - ELECTRICAL SYSTEM: This service bulletin provides information on forklift and vehicle hoist requirements to support electric vehicle (ev) high voltage battery handling.
  • 10-00-89-006I - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This service bulletin provides information for dealers on how to submit a product information report (pir) (canada only).
  • N222383780 - ELECTRICAL SYSTEM: Certain vehicles may have a condition in which fasteners used to secure an external connector to the high voltage battery pack may not have been torqued to specification. Dealers will secure all suspect connections to the appropriate tor
  • PIC5453D - UNKNOWN OR OTHER: This preliminary information communication provides information to the technician that general motors and general motors of canada company do not support cross border sales. The general motors of canada customer care centre is the sole auth
  • PIT5698C - UNKNOWN OR OTHER: This preliminary information communicates additional information on how a lin bus operates and diagnostic tips when working on a lin bus.
  • PIP5621C - POWER TRAIN: This preliminary information communicates to the dealer technician that tac recommends the utilization of the gds2 software to aid in diagnosing automatic transmission concerns. Tac is requesting the gds2 session logs be sent in before the
  • PIP5640A - POWER TRAIN: This preliminary information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an
  • PI0592G - ELECTRICAL SYSTEM: This preliminary information (pi) provides information om service programming system (sps) error codes (e4398, e4399, e4403, m4404, m4413, m6954, m6955, e4414, e4423, e4491 or e6961).
  • 22-NA-195 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This service bulletin provides information on handling requests for modifications to permanently import/export vehicles between the u.S. And canada.
  • 22-NA-151 - ELECTRICAL SYSTEM: This service bulletin provides diagnostic and repair information for instances when dtc P0BBD may set.
  • 22-NA-089 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): This service bulletin provides a service procedure to correct customer concerns of intermittent click noise at front of vehicle, abs, traction control system (tcs)/stabilitrak lamps may illuminate intermittently and/or deactivate for igniti
  • 15-00-89-004E - STEERING: This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
  • 13-08-116-001H - ELECTRICAL SYSTEM: The intent of this service bulletin is to identify aftermarket aldl or dlc interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
  • 01-00-89-010Q - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
  • 21-NA-068 - ELECTRICAL SYSTEM: This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the new vehicle limited warranty or under a replacement parts warranty on 2017-2022 and newer model year vehicles with rp
  • 11-00-89-005U - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This warranty administration bulletin provides information on dealer empowerment for goodwill, customer enthusiasm and policy (u.S. Only).
  • 22-NA-181 - POWER TRAIN: This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
  • 05-00-89-029E - EQUIPMENT: This service bulletin provides information on general motors dealership critical equipment requirements and recommendations.
  • 22-NA-151 - POWER TRAIN: This service bulletin provides diagnostic and repair information for instances when dtc P0BBD may set.
  • 18-NA-180 - ELECTRICAL SYSTEM: This warranty administration bulletin provides high voltage battery exchange process information.
  • 18-NA-306 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This warranty administration service bulletin provides information for dealers/service advisors on when and how to submit a pre-repair authorization (pra).
  • 11-00-89-005T - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This warranty administration bulletin provides information on dealer empowerment for goodwill, customer enthusiasm and policy (u.S. Only).
  • 22-NA-151 - ELECTRICAL SYSTEM: This service bulletin provides diagnostic and repair information for instances when dtc P0BBD may set.
  • N222369400 - ELECTRICAL SYSTEM: Certain vehicles are to receive a software update to improve the original advanced diagnostic software. This software update addresses customer reports of difficulty connecting to a charger (2019 my only), reduces false diagnostic activatio
  • PIC6452D - ELECTRICAL SYSTEM: This preliminary information communicates to the dealer if a vehicle comes in for an unable to plug the charge cord in or unable to unplug the charge cord due to dc fast charger (level 3) lock actuator has been applied unintentional. We inf
  • PIT5569B - SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR: This preliminary information communicates direction and examples when diagnosing multiple dtcs, one of which includes u**** byte 71 dtc.
  • PIT4261H - TIRES: This preliminary information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer
  • 22-NA-152 - ELECTRICAL SYSTEM: This service bulletin provides repair information to correct a customer concern of vehicle unable to charge, charge port lock actuator engaged and will not unlock with dtcs P3014 and/or P302D set.
  • 22-NA-151 - ELECTRICAL SYSTEM: This service bulletin provides diagnostic and repair information for instances when dtc P0BBD may set.
  • 22-NA-119 - EQUIPMENT: The service bulletin provides warranty information on high voltage battery safety recall replacement parts.
  • 18-NA-306 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty administration service bulletin provides information for dealers/service advisors on when and how to submit a pre-repair authorization (pra).
  • 16-NA-309 - EQUIPMENT: This bulletin describes the proper way to stow the charge cord during pdi using the velcro strap in the trunk.
  • 04-00-89-015X - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin provides information on warranty administration ⿿ required operating procedures - 8 points (u.S. Only).
  • PIC5260F - VISIBILITY:SUN/MOON ROOF ASSEMBLY: This preliminary information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
  • PIT5099F - EQUIPMENT:APPLIANCE:ELECTRIC WATER HEATER: This preliminary information communication provides information to the technician about vehicles that the heater-vent-air conditioning blows warm air. Before calling general motors technical assistance center technician will need to have hi
  • PIT5921 - BACK OVER PREVENTION: This preliminary information communicates diagnostics aids for rear view camera issues that may be encountered.
  • 22-NA-143 - EQUIPMENT: This service bulletin provides information for dealers/technicians on handsfree apple iphone call static conditions equipped with iob radio.
  • 22NA034 - TRACTION CONTROL SYSTEM: Ev normal characteristic ? Traction steer.
  • 22-NA-135 - EQUIPMENT: This warranty admin bulletin covers information on essential tools that include consumable parts.
  • 12-01-37-001F - EQUIPMENT: This service bulletin provides information to dealership personnel on a new refrigerant (r1234yf) for a/c service.
  • 22-NA-070 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This service bulletin provides information for replacement parts traceability (rpt) process to aid in tracking part replacements.
  • 21-NA-026 - EQUIPMENT: This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
  • N21234575001 - ELECTRICAL SYSTEM:SOFTWARE: High voltage battery software update
  • N212345750 - ELECTRICAL SYSTEM:SOFTWARE: High voltage battery software update
  • 22-NA-114 - ELECTRICAL SYSTEM: This service bulletin provides information on forklift and vehicle hoist requirements to support electric vehicle (ev) high voltage battery handling.
  • 20-NA-159 - WHEELS: This warranty administration bulletin is for information on general motors new vehicle tire warranty program (u.S. Dealers only).
  • 21NA135 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This service bulletin provides information to inform dealership personnel about law enforcement and government vehicles that request to disable or enable content.
  • PIP5358B - STRUCTURE: This preliminary information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
  • PIP5856 - FUEL SYSTEM, DIESEL: This preliminary information communicates provides information to the technician on the use of r-99 or r-95 renewable diesel fuel.
  • PIC6449A - ELECTRICAL SYSTEM: This preliminary information communicates to the dealers on the process to be able to order a replacement high voltage battery pack for a vehicle that has a high voltage battery battery concern and is not on the current open recall list. Th
  • PIP5850A - EQUIPMENT:ELECTRICAL: This preliminary information communicates that a returning P0BBD could be a fault setting code due to calibration that engineering is aware of at this time and is working to resolve the issue. It also gives direction to hold the vehicle and
  • PIP5850 - EQUIPMENT:ELECTRICAL: This preliminary information communicates that a returning P0BBD could be a fault setting code due to calibration that engineering is aware of at this time and is working to resolve the issue. It also gives direction to hold the vehicle and
  • PI0653F - EQUIPMENT: This preliminary informational bulletin provides information on damaged, disassembled or improperly packaged turbochargers returned to warranty part center.
  • 1308116001G - EQUIPMENT: The intent of this technical bulletin is to identify aftermarket aldl or dlc interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
  • 990089019W - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty administration bulletin provides information on global warranty management (gwm) warranty parts center (wpc) parts return program information.
  • 150089004D - FUEL SYSTEM, OTHER: This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
  • 080089014G - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This service bulletin provides information for dealers/technicians on use of dealer case management (dcm) and being prepared for contacting u.S. Technical assistance (tac).
  • 070601016G - BACK OVER PREVENTION: This informational bulletin provides information on internal engine noise or damage after oil filter replacement.
  • 070316004D - BRAKES (PWS): This service bulletin provides information for tire pressure monitoring (tpm) system concerns.
  • 050604022S - FUEL SYSTEM, DIESEL: This bulletin provides information on the top tier detergent gasoline licensed brands and the top tier diesel fuel licensed brands that are recommended for use in all gm vehicles and the top tier fuels website url.
  • 000090002L - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of gm cars and trucks.
  • 16-NA-109 - EQUIPMENT: This service bulletin provides a procedure inspecting for excess grease or sealant on the exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
  • 22-NA-114 - EQUIPMENT:ELECTRICAL: This service bulletin provides information on forklift and vehicle hoist requirements to support electric vehicle (ev) high voltage battery handling.
  • 22-NA-089 - POWER TRAIN:DRIVELINE:DRIVESHAFT: This service bulletin provides a service procedure to correct customer concerns of intermittent click noise at front of vehicle, abs, traction control system (tcs)/stabilitrak lamps may illuminate intermittently and/or deactivate for igniti
  • 22-NA-106 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This service bulletin provides information on gm canada new vehicle tire warranty program for original equipment (oe) tires and pdi installed limited production option (lpo) tires.
  • 21-NA-043 - BRAKES (PWS): This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
  • 18-NA-099 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin provides information for use on a product assistance claim (pac), which is formerly known as a product allegation resolution (par) claim.
  • 17-NA-066 - POWER TRAIN: This warranty administration bulletin provide policy information for automatic transmission oil cooler flush and flow test.
  • 20-NA-159 - WHEELS: This warranty administration bulletin is for information on general motors new vehicle tire warranty program (u.S. Dealers only).
  • 22NA018 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This service bulletin provides information for the global warranty management (gwm) warranty parts center (wpc) part photo return process (u.S. Dealers only).
  • 22NA012 - ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS: This service bulletin provides information for dealers/technicians on stone chip/membrane damage, broken connector and/or sensor retaining tabs, and/or paint damage of park assist sensors.
  • 22NA009 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN: This service bulletin provides service information on new torque specification and installation procedure for acdelco spin-on oil filters.
  • 22NA001 - ELECTRICAL SYSTEM: This service bulletin provides diagnostic aid information for dealers/technicians on hpcm2 module records inaccurate freeze frame / failure record data.
  • 18NA067 - BRAKES (PWS): This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
  • 16NA222 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN: This bulletin provides information on engine concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
  • 18NA259 - POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL): This service bulletin provides repair information to correct a customer concern of passive entry and passive starting functions are always inoperative on one, or both, of the rke fobs, possible various dic messages.
  • 17NA097 - EQUIPMENT: This service bulletin provides a procedure to apply butyl tape to the object sensing alert module brackets to correct a side blind zone not working correctly or side mirror notification condition.
  • PIC5260E - VISIBILITY:SUN/MOON ROOF ASSEMBLY: This preliminary information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
  • 21-NA-261 - ELECTRICAL SYSTEM: This service bulletin provides a procedure for dealers/technicians to follow on vehicles with a charge limited to 80% after battery pack replaced for recall n212343881, n212345941 or n212345943.
  • 12-00-89-003B - ENGINE (PWS): This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (gm canada dealers only).
  • 22-NA-070 - EQUIPMENT: This service bulletin provides information for replacement parts traceability (rpt) process to aid in tracking part replacements.
  • 21-NA-261 - ELECTRICAL SYSTEM: This service bulletin provides a procedure for dealers/technicians to follow on vehicles with a charge limited to 80% after battery pack replaced for recall n212343881 or n212345941.
  • 01-00-89-010P - EQUIPMENT: This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
  • PI0281I - STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS: This preliminary informational (pi) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
  • PIC6452B - EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE: This preliminary information communicates to the dealer if a vehicle comes in for an unable to plug the charge cord in or unable to unplug the charge cord due to dc fast charger (level 3) lock actuator has been applied unintentional. We inf
  • PIC6452A - ELECTRICAL SYSTEM: This preliminary information communicates to the dealer if a vehicle comes in for an unable to plug the charge cord in or unable to unplug the charge cord due to dc fast charger (level 3) lock actuator has been applied unintentional. We inf
  • PIT3271M - WHEELS: This preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. General motors will only support a tire calibration for tires that have been sized, tested and designed fo
  • PIC6452 - EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE: This preliminary information communicates to the dealer if a vehicle comes in for an unable to plug the charge cord in or unable to unplug the charge cord due to dc fast charger (level 3) lock actuator has been applied unintentional. We inf
  • 01-00-89-010O - UNKNOWN OR OTHER: This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
  • 22-NA-070 - UNKNOWN OR OTHER: This service bulletin provides information for replacement parts traceability (rpt) process to aid in tracking part replacements.
  • 17-NA-052 - EQUIPMENT: This bulletin updates the position of general motors on refinishing fully color painted aluminum wheels with base paint. Gm has established a new process for the way that refinishing under gm warranty will be handled (u.S. Only).
  • 21-NA-261 - ELECTRICAL SYSTEM: This service bulletin provides a procedure for dealers/technicians to follow on vehicles with a charge limited to 80% after battery pack replaced for recall n212343881 or n212345941.
  • 21-NA-261 - ELECTRICAL SYSTEM: This service bulletin provides a procedure for dealers/technicians to follow on vehicles with a charge limited to 80% after battery pack replaced for recall n212343881 or n212345941.
  • 18-NA-166 - STRUCTURE: This service bulletin provides a procedure to adjust the i/p tie bar to correct a condition of a pillar molding does not match ip top pad, wont stay attached, and or pops up due to the adjustment being off.
  • PIC6450 - ELECTRICAL SYSTEM: This preliminary information communicates a process to correct theconcern of unable to contact onstar after the 3g eol on 2015-2022 model year vehicles in the united states.
  • PIT3271L - WHEELS: This preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. General motors will only support a tire calibration for tires that have been sized, tested and designed fo
  • PIC6449 - VEHICLE SPEED CONTROL: This preliminary information communicates to the dealers on the process to be able to order a replacement high voltage battery pack for a vehicle that has a high voltage battery battery concern and is not on the current open recall list. Th
  • PIP4902P - COMMUNICATION:MANUFACTURER TELEMATICS: This preliminary information communication provides information to the technician that general motors technical assistance center may ask for global diagnostic system 2 session log. Technician will need use global diagnostic system 2 to sen
  • PIP5632F - ENGINE (PWS): This preliminary information communication provides information to the technician that general motors technical assistance center may ask for global diagnostic system 2 session log. Technician will need use global diagnostic system 2 to sen
  • PIP4723F - FUEL SYSTEM, GASOLINE: This preliminary information communicates to the dealer the process for downloading or updating operating software for the tire pressure monitor, active fuel injector tester, multi media tester, pico scope, gr8 starting/charging tester and
  • 21NA288 - UNKNOWN OR OTHER: This service bulletin provides repair information to correct a customer concern of mil with dtc P0AA1 - hybrid/ev battery positive contactor circuit stuck closed.
  • PIP5628E - ENGINE AND ENGINE COOLING: This preliminary information communicates information that will need to be provided to tac to aid in diagnosing if a vehicle comes in with misfire and dtc codes P0300 - P0308 and/or P050D
  • 030310007K - WHEELS: This service bulletin provides information for dealers/technicians on tire/wheel characteristics (vibration, balance, shake, flat spotting) of gm original equipment tires.
  • 030091001H - EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING: This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate vibration analysis-road testing procedure, when diagnosing vibration concerns.
  • 21NA261 - UNKNOWN OR OTHER: This service bulletin provides information for dealers/technicians on charge limited to 80% after battery pack replaced for recall n212343881 or n212345941.
  • 19NA104 - EQUIPMENT: This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
  • 20NA132 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
  • PIT3099U - EQUIPMENT: This preliminary information communication provides information to the technician about installing general motors accessory parts/kits. Technicians shouldrefer to service information for information regarding most accessories. Technician
  • PIT4261G - TIRES:SIDEWALL: This preliminary information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer
  • PIP5632E - EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:CONTROLS: This preliminary information communication provides information to the technician that general motors technical assistance center may ask for global diagnostic system 2 session log. Technician will need use global diagnostic system 2 to sen
  • PIC5650J - AIR BAGS: This preliminary information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find diagnostic trouble
  • PIT5698B - ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS: This preliminary information communicates additional information on how a lin bus operates and diagnostic tips when working on a lin bus.
  • 990420002L - BACK OVER PREVENTION: This service bulletin provides information on driveline clunk noise and what is acceptable and what is considered normal operation.
  • 110089002E - EQUIPMENT: This service bulletin provides information on gm accessories ? Dealer-installed, repaired or replaced during warranty coverage period.
  • 080730035E - POWER TRAIN: This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
  • 010842001N - EXTERIOR LIGHTING: This service bulletin provides information for dealers/technicians on exterior lamp condensation and water leaks and replacement guidelines.
  • 21NA152 - STRUCTURE: This service bulletin provides information for dealers/technicians on glass ultraviolet (uv) ray protection and tint percentage.
  • 21NA135 - COMMUNICATION: VEHICLE TO INFRASTRUCTURE: This service bulletin provides information to inform dealership personnel about law enforcement and government vehicles that request to disable or enable content.
  • 100089006H - EQUIPMENT: This service bulletin provides information for dealers on how to submit a product information report (pir) (canada only).
  • 070089037Q - EQUIPMENT: This warranty administration bulletin provides policy information for gm courtesy transportation and roadside assistance programs.
  • 070089037P - EQUIPMENT: This warranty administration bulletin provides policy information for gm courtesy transportation and roadside assistance programs.
  • 21NA124 - FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER: This service bulletin provides diagnostic tips/steps on testing for possible evap leaks in the system to correct a customer concern of an mil illuminated with dtcs P0442 and/or P0455 set.
  • 20NA170 - BRAKES (PWS): This service bulletin provides a procedure to correct a customer concern of a clicking type noise heard near brake pedal and/or i-booster under the hood.
  • 20NA159 - EQUIPMENT: This warranty administration bulletin is for information on general motors new vehicle tire warranty program (u.S. Dealers only).
  • 18NA306 - EQUIPMENT: This warranty administration bulletin provides information for dealers/service advisors on when and how to submit a pre-repair authorization (pra).
  • 18NA279 - LATCHES/LOCKS/LINKAGES: This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
  • 21NA124 - ELECTRICAL SYSTEM: This service bulletin provides diagnostic tips/steps on testing for possible evap leaks in the system to correct a customer concern of an mil illuminated with dtcs P0442 and/or P0455 set.
  • 20NA170 - STRUCTURE: This service bulletin provides a procedure to correct a customer concern of a clicking type noise heard near brake pedal and/or i-booster under the hood.
  • 20NA159 - TIRES: This warranty administration bulletin is for information on general motors new vehicle tire warranty program (u.S. Dealers only).
  • 18NA306 - EQUIPMENT: This warranty administration bulletin provides information for dealers/service advisors on when and how to submit a pre-repair authorization (pra).
  • 18NA279 - LATCHES/LOCKS/LINKAGES: This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
  • 070089036J - EQUIPMENT: This service bulletin provides information on enhancing field product reports with digital pictures.
  • 050308002I - SUSPENSION: This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
  • 020089002T - EQUIPMENT: This service bulletin provides information for dealers/technicians on when and how to submit a field product report (fpr) (u.S. Dealers only).
  • 000601026N - ENGINE (PWS): This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
  • N202323690 - STRUCTURE: Customer satisfaction program. Certain vehicles have a new software package of advanced onboard diagnostics. Dealers will update the software on the body control module and hpcm2 module.
  • 21NA103 - EQUIPMENT: This service bulletin provides information regarding witness marks from panel adjustments made during manufacturing and that it is considered a normal condition.
  • 21NA068 - EQUIPMENT:ELECTRICAL: This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the new vehicle limited warranty or under a replacement parts warranty on 2017-2022 and newer model year vehicles with rp
  • 18NA146 - EQUIPMENT: This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (u.S. Only).
  • 16NA338 - POWER TRAIN: This warranty admin service bulletin provides guidelines for dealers not required and for dealers required to contact the pqc for engine or transmission assembly replacement and explains the pqc process, gwm transaction submission, vehicle
  • 110089005Q - EQUIPMENT: This warranty administration bulletin provides information on dealer empowerment for goodwill, customer enthusiasm and policy (u.S. Only).
  • 1008110001I - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin provides information on proper use of floor mats.
  • 21NA043 - EQUIPMENT: This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
  • 20NA132 - ELECTRICAL SYSTEM: This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
  • 20NA119 - ELECTRICAL SYSTEM: This service bulletin provides information on radio software version 34.9.2 and 46.1.6 update to correct software issues.
  • 19NA220 - ENGINE AND ENGINE COOLING: This service bulletin provides a procedure to inspect and possibly replace the engine wiring harness if found damaged near the x2 connector to correct a customer concern of loss of propulsion, mil illuminated w/dtcs.
  • 18NA306 - EQUIPMENT: This warranty administration bulletin provides information for dealers/service advisors on when and how to submit a pre-repair authorization (pra).
  • 18NA099 - EQUIPMENT: This bulletin provides information for use on a product assistance claim (pac), which is formerly known as a product allegation resolution (par) claim.
  • 17NA341 - EQUIPMENT: This bulletin provides a service procedure to correct a condition where the 120v portable charge cord is inoperative or charges intermittently.
  • 16NA309 - EQUIPMENT: This bulletin describes the proper way to stow the charge cord during pdi using the velcro strap in the trunk.
  • 16NA109 - STEERING: This service bulletin provides a procedure inspecting for excess grease or sealant on the exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
  • 150089004C - POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT: This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
  • 21NA026 - STRUCTURE: This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
  • 040089015V - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin provides information on warranty administration ? Required operating procedures - 8 points (u.S. Only).
  • 010601011L - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
  • 20NA170 - ENGINE AND ENGINE COOLING: This service bulletin provides a procedure to correct a customer concern of a clicking type noise heard near brake pedal and/or i-booster under the hood.
  • 20NA159 - TIRES: This warranty administration bulletin is for information on general motors new vehicle tire warranty program (u.S. Dealers only).
  • 18NA306 - EQUIPMENT: This warranty administration bulletin provides information for dealers/service advisors on when and how to submit a pre-repair authorization (pra).
  • 16NA019 - POWER TRAIN: This informational bulletin provides information on transmission adaptive functions and correcting low mileage harsh shifts, slips, or flares.
  • 040089015V - EQUIPMENT: This bulletin provides information on warranty administration ? Required operating procedures - 8 points (u.S. Only).
  • 010601011L - ENGINE AND ENGINE COOLING: This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
  • 20NA170 - STRUCTURE: This service bulletin provides a procedure to correct a customer concern of a clicking type noise heard near brake pedal and/or i-booster under the hood.
  • 20NA159 - TIRES: This warranty administration bulletin is for information on general motors new vehicle tire warranty program (u.S. Dealers only).
  • 18NA306 - EQUIPMENT: This warranty administration bulletin provides information for dealers/service advisors on when and how to submit a pre-repair authorization (pra).
  • 16NA019 - POWER TRAIN: This informational bulletin provides information on transmission adaptive functions and correcting low mileage harsh shifts, slips, or flares.
  • PIE0600A - EQUIPMENT:ELECTRICAL: The purpose of this ei is for specific bolt evs that have been selected for an engineering investigation. The customers involved will be contacted proactively by gm to visit a chevrolet bolt ev certified dealer for a battery pack replacemen
  • PIE0600 - EQUIPMENT:ELECTRICAL: The purpose of this ei is for specific bolt evs that have been selected for an engineering investigation. The customers involved will be contacted proactively by gm to visit a chevrolet bolt ev certified dealer for a battery pack replacemen
  • PIE0543A - EQUIPMENT:APPLIANCE:AIR CONDITIONER: This engineering information (ei) ends the need for information from technicians in regards to the a/c being inoperative and/or a/c is low and does not blow cold.
  • PI0754D - VISIBILITY:GLASS, SIDE/REAR:CRITICAL FASTENERS: This pi provides information on rear and side tempered glass spots (quench marks) and that they are a normal characteristic.
  • 990851001E - EQUIPMENT: Thins informational bulletin provides information on paint-less dent repair process.
  • 060089031F - ENGINE (PWS): This service bulletin provides information on oem and remanufactured engine and automatic transmission/transaxle identification.
  • 000310002L - EQUIPMENT ADAPTIVE/MOBILITY: This service bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels.
  • 18NA263 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (u.S. Only).
  • PIC6422 - EQUIPMENT ADAPTIVE/MOBILITY: This preliminary information communicates thatif the k114b hpcm2 module is reprogrammed for any reason using normal service programming on a 2019 model year bolt ev, the vehicle will be limited to 90% state of charge on the propulsion batt
  • PIT3271K - WHEELS: This preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. General motors will only support a tire calibration for tires that have been sized, tested and designed fo
  • 1308116001F - EQUIPMENT: The intent of this technical bulletin is to identify aftermarket aldl or dlc interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
  • 060089026Q - EQUIPMENT: This warranty administration bulletin provides information on warranty administration - customer concern not duplicated (ccnd) labor operation numbers.
  • 050604022R - FUEL SYSTEM, DIESEL: This bulletin provides information on the top tier detergent gasoline licensed brands and the top tier diesel fuel licensed brands that are recommended for use in all gm vehicles and the top tier fuels website url.
  • 20NA213 - EQUIPMENT ADAPTIVE/MOBILITY: This service bulletin provides information on improved oil filter gasket design for spin-on oil filters pf63, pf64 and pf48.
  • 17NA299 - TIRES:TREAD/BELT: This informational bulletin explains the self seal tires and whats required to fix a hole that would be too big for the tire to seal itself.
  • 17NA097 - EQUIPMENT: This service bulletin provides a procedure to apply butyl tape to the object sensing alert module brackets to correct a side blind zone not working correctly or side mirror notification condition.
  • 16NA222 - ENGINE (PWS): This bulletin provides information on engine concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
  • PIT5551F - FORWARD COLLISION AVOIDANCE: This preliminary information communicatesa "forward collision system reduced" message displayed on the dic when theforward automatic braking has been set to the "alert" setting. This is normal when thefab has been set to "alert".
  • PIE0543B - EQUIPMENT:APPLIANCE:AIR CONDITIONER: This engineering information (ei) ends the need for information from technicians in regards to the a/c being inoperative and/or a/c is low and does not blow cold.
  • 110089005P - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty administration bulletin provides information on dealer empowerment for goodwill, customer enthusiasm and policy (u.S. Only).
  • 20NA173 - EQUIPMENT: This technical bulletin provides a service procedure to correct a customer concern of a service vehicle soon light illuminated, dtc P0534 set.
  • 20NA170 - EQUIPMENT ADAPTIVE/MOBILITY: This technical bulletin provides a procedure to correct a customer concern of a clicking type noise heard near brake pedal and/or i-booster under the hood.
  • 20NA157 - EQUIPMENT: This bulletin provides information on the transport mode on message being displayed in the driver information center (dic) and/or battery light is flashing and the procedures to turn the transport mode message on and off.
  • 19NA105 - SEATS: This informational bulletin provides information for dealers/technicians on front seat back cover(s) loose near side air bag cover.
  • 18NA306 - EQUIPMENT: This warranty administration bulletin provides information for dealers/service advisors on when and how to submit a pre-repair authorization (pra) (us dealers only).
  • 18NA225 - ENGINE AND ENGINE COOLING: This technical bulletin provides information to diagnose a mil illuminated with loss of propulsion and one or more of the following dtcs set: P0ABC, P0AFA, P1AE6, P0D26, P0C78, P0ABB.
  • 16NA019 - POWER TRAIN: This informational bulletin provides information on transmission adaptive functions and correcting low mileage harsh shifts, slips, or flares.
  • PIE0543A - EQUIPMENT:APPLIANCE:AIR CONDITIONER: This engineering information (ei) ends the need for information from technicians in regards to the a/c being inoperative and/or a/c is low and does not blow cold.
  • 990089019U - EQUIPMENT: This warranty administration bulletin provides information on global warranty management (gwm) warranty parts center (wpc) parts return program information.
  • 20NA159 - TIRES: This warranty administration bulletin is for information on general motors new vehicle tire warranty program (u.S. Dealers only).
  • 20NA157 - ELECTRICAL SYSTEM: This bulletin provides information on the transport mode on message being displayed in the driver information center (dic) and/or battery light is flashing and the procedures to turn the transport mode message on and off.
  • 18NA099 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin provides information for use on a product assistance claim (pac), which is formerly known as a product allegation resolution (par) claim.
  • 150089002B - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.
  • 20NA130 - VISIBILITY:REARVIEW MIRRORS/DEVICES: This informational bulletin provides information for customers and dealers/technicians on message illuminated in the dic, dtc B094C (39) set.
  • 16NA338 - ENGINE (PWS): This bulletin provides guidelines for dealers not required and for dealers required to contact the pqc for engine or transmission assembly replacement and explains the pqc process, gwm transaction submission, vehicle service record retentio
  • N192278390 - EQUIPMENT: Customer satisfaction program - certain vehicles built between january 1, 2019 and june 30, 2019, may have a condition in which the manual service disconnect fuse opens at too low an amperage resulting in a check engine light turning on or
  • PIC6372A - ELECTRICAL SYSTEM: This preliminary information communication advises the technician that the msd (manual service disconnect) will need to be order only through wpc (warranty parts center) at this time until all stock has been checked and verified.
  • 990089019T - EQUIPMENT: This warranty administration bulletin provides information on global warranty management (gwm) warranty parts center (wpc) parts return program information.
  • 110089005O - EQUIPMENT: This warranty administration bulletin provides information on dealer empowerment for goodwill, customer enthusiasm and policy (u.S. Only).
  • 20NA132 - ELECTRICAL SYSTEM: This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
  • 20NA127 - EXTERIOR LIGHTING: This technical bulletin provides a procedure to correct a condition of rear brake lights stay illuminated all the time.
  • 060089029T - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: This informational bulletin includes information on interior cleaning - instrument panel (ip), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer - product availability.
  • 060089029S - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: This informational bulletin includes information on interior cleaning - instrument panel (ip), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer - product availability.
  • 030089006R - EQUIPMENT: This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher csi scores.
  • 19NA220 - HYBRID PROPULSION SYSTEM: This technical bulletin provides a procedure to inspect and possibly replace the engine wiring harness if found damaged near the x2 connector to correct a loss of propulsion, mil illuminated w/dtcs.
  • 16NA383 - ENGINE (PWS): This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, crank no start, extended crank or misfire, mil with dtcs, and explains how top tier fuels shou
  • PI0281H - EQUIPMENT ADAPTIVE/MOBILITY: This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
  • 060089029R - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin includes information on interior cleaning - instrument panel (ip), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer - product availability.
  • 060089029Q - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of gm vehicles.
  • 000310003Z - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty administration bulletin is for information on general motors new vehicle tire warranty program (u.S. Dealers only).
  • 18NA180 - EQUIPMENT: This warranty administration bulletin provides high voltage battery exchange process information.
  • 990089019S - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty administration bulletin provides information on global warranty management (gwm) warranty parts center (wpc) parts return program information.
  • 100089005I - EQUIPMENT:ELECTRICAL: This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting global warranty transactions when doing wiring repairs.
  • 070089037O - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.
  • 060089029P - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of gm vehicles.
  • 060089026P - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty administration bulletin provides information on warranty administration ? Customer concern not duplicated (ccnd) labor operation numbers.
  • 050310020G - TIRES: This informational bulletin provides information for dealers/technicians on use of nitrogen gas in tires.
  • 020089002S - EQUIPMENT: This informational bulletin provides information for dealers/technicians on when and how to submit a field product report (fpr) (u.S. Dealers only).
  • 20NA081 - SEATS: This informational bulletin provides information on surface rust on front seat bottom frames.
  • 17NA341 - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides a service procedure to correct a condition where the 120v portable charge cord is inoperative or charges intermittently.
  • 17NA198 - EQUIPMENT:MECHANICAL: This technical bulletin provides a procedure to disengage the jammed parts and release the gears for proper function caused by the mechanical of the height adjustment being jammed, not broken creating a condition of difficult to adjust the
  • 20NA053 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This technical bulletin provides a service procedure for dealers/technicians on dc fast charge robustness improvements.
  • 150089005C - EQUIPMENT ADAPTIVE/MOBILITY: This warranty administration bulletin provides information on essential tools that include consumable parts (u.S. Only).
  • 050307009J - EQUIPMENT: This informational bulletin provides information on wheel alignment specifications, requirements and recommendations for gm vehicles.
  • 040601029J - ENGINE (PWS): This informational bulletin explains unscheduled supplemental services (including flushing services and additives) and the proper use of gm simplified maintenance schedules.
  • 040089015U - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin provides information on warranty administration ? Required operating procedures - 8 points (u.S. Only).
  • 000310003Y - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by general motors against defects in material or workmanship under the bumper-to-bumper new vehicle limited warranty.
  • 19NA220 - ENGINE (PWS): This technical bulletin provides a procedure to inspect and possibly replace the engine wiring harness if found damaged near the x2 connector to correct a loss of propulsion, mil illuminated w/dtcs.
  • 19NA104 - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
  • 18NA182 - STRUCTURE: This informational bulletin provides information for dealers/technicians on locating and repairing water leaks in the rear cargo area, rear compartment well, possible loss of chime and/or radio functions.
  • 18NA073 - ENGINE (PWS): This bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
  • 16NA119 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty administration bulletin provide policy information to cover gms policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
  • 110089002D - EQUIPMENT: This informational bulletin provides information on gm accessories ? Dealer-installed, repaired or replaced during warranty coverage period.
  • 050307009I - EQUIPMENT: This informational bulletin provides retail, wholesale and fleet personnel with general motors recommendations for customer concerns related to wheel alignment.
  • 20NA016 - EQUIPMENT: This warranty administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, gm depends on the dealership to host and administer the repurchase closing and intake of the ret
  • 18NA306 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty administration bulletin provides information for dealers/service advisors on when and how to submit a pre-repair authorization (pra) (us dealers only).
  • 18NA279 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: This informational bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
  • 16NA383 - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, crank no start, extended crank or misfire, mil with dtcs, and explains how top tier fuels
  • PI0592F - EQUIPMENT: This preliminary information bulletin provides information om service programming system (sps) error codes (e4398, e4399, e4403, m4404, m4413, m6954, m6955, e4414, e4423, e4491 or e6961).
  • PIP5641D - POWER TRAIN: This preliminary information communicates that engineering is currently investigating the cause of P0A3F. Advising the dealers to check connections. If nothing less found replace the power inverter module, the under-hood "engine" harness,
  • PIP5641C - POWER TRAIN: This preliminary information communicates that engineering is currently investigating the cause of P0A3F. Advising the dealers to check connections. If nothing less found replace the power inverter module, the under-hood "engine" harness,
  • 100089009D - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin provides information on key code security rules and information on gm keycode look-up applications.
  • 080310006G - EQUIPMENT ADAPTIVE/MOBILITY: This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of tire slowly goes flat, tire air loss, low tire pressure warning light illuminated, aluminum wheel b
  • 080089014F - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This informational bulletin provides information for dealers/technicians on use of dealer case management (dcm) and being prepared for contacting u.S. Technical assistance (tac).
  • 010842001M - LIGHTING (PWS): This informational bulletin provides information for dealers/technicians on exterior lamp condensation and replacement guidelines.
  • 19NA198 - WHEELS: This technical bulletin provides information for dealers/technicians on the inspection and repair of a customer concern of the rear of vehicle appearing to be too high from the ground surface with oem wheels and tires.
  • 19NA230 - AIR BAGS: This informational bulletin provides information for dealers/technicians on the front seat side airbag label if peeling, falling off or is taped back on.
  • 19NA210 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This bulletin provides information on conditions that may cause ev range loss and for dealers/technicians to determine/differentiate items which require battery repair versus which items are normal for the vehicle.
  • PIE0543 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the a/c being inoperative and/or a/c is low and does not blow cold.
  • PIE0535A - EQUIPMENT:ELECTRICAL: This engineering information (ei) closure ends the need for information from the field on charge port receptacle melting on the vehicle condition.
  • 990420002K - POWER TRAIN: This informational bulletin provides information on driveline clunk noise and what is acceptable and what is considered normal operations.
  • 100089009C - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This informational bulletin provides information on key code security and information on gm key code look up applications.
  • 100089006G - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This informational bulletin provides information for dealers how to submit a product information report (pir) (canada only).
  • 010601011K - ENGINE AND ENGINE COOLING: This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
  • 010089010N - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (ccvs).
  • 18NA306 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty administration bulletin provides information for dealers/service advisors on when and how to submit a pre-repair authorization (pra) (us dealers only).
  • 18NA279 - EQUIPMENT:ELECTRICAL: This informational bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
  • PIC6372 - EQUIPMENT: This preliminary information communication advises the technician that the msd (manual service disconnect) will need to be order only through wpc (warranty parts center) at this time until all stock has been checked and verified.
  • PIT5535E - LANE DEPARTURE: This preliminary information communication provides information to the technician about vehicles thatmay have service front camera, service lane departure warning, and service lane keep assist message. Technician may find diagnostic troubl
  • PIT5551E - FORWARD COLLISION AVOIDANCE: This preliminary information communicatesa "forward collision system reduced" message displayed on the dic when theforward automatic braking has been set to the "alert" setting. This is normal when thefab has been set to "alert".
  • 17NA073 - EQUIPMENT: This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • PIT5551E - FORWARD COLLISION AVOIDANCE: This preliminary information communicatesa "forward collision system reduced" message displayed on the dic when theforward automatic braking has been set to the "alert" setting. This is normal when thefab has been set to "alert".
  • N192218430 - EQUIPMENT ADAPTIVE/MOBILITY: N192218430 - customer satisfaction program. During service, certain vehicles equipped with onstar (rpo ue1), may have received an incorrect and partially programmed/configured replacement onstar module. This condition will disable certain
  • PIE0535 - EQUIPMENT:ELECTRICAL: This engineering information (ei) is requesting information from the field on charge port receptacle melting on the vehicles concerns. Engineering is determining a root cause and needs to gather information that will be used to develop/vali
  • PI0592E - ELECTRICAL SYSTEM: This preliminary information bulletin provides information om service programming system (sps) error codes e4398, e4399, e4403, m4404, m4413, e4414, e4423, e4491 or e6961).
  • 130089008B - EQUIPMENT: This bulleting provides wiring, terminal and connector repair information including how to determine the service part number in esi and how to locate the part(s) in the epc.
  • 080730026F - POWER TRAIN:AUTOMATIC TRANSMISSION: This informational bulletin provides information on some vehicles may rock or move slightly forward or rearward while in park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is
  • 070601016F - ENGINE AND ENGINE COOLING: This informational bulletin provides information on internal engine noise or damage after oil filter replacement.
  • 000601026M - ENGINE AND ENGINE COOLING: This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
  • 18NA225 - ELECTRICAL SYSTEM: This bulletin provides information to diagnose a mil illuminated with loss of propulsion and one or more of the following dtcs P0ABC, P0AFA, P1AE6, P0D26, P0C78, P0ABB set.
  • 18NA146 - EQUIPMENT: This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (u.S. Only).
  • 16NA109 - STEERING: This technical bulletin provides a procedure inspecting for excess grease or sealant on the exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
  • 990089019R - EQUIPMENT: This informational bulletin provides process information for the (gwm) and (wpc) parts return program.
  • 18NA050 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA : This informational bulletin explains the normal operations of the back up cameras display on the radio.
  • PIT5535D - LANE DEPARTURE: This preliminary information communication provides information to the technician about vehicles thatmay have service front camera, service lane departure warning, and service lane keep assist message. Technician may find diagnostic troubl
  • PIE0484A - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This engineering informational pi ends the need for further information from the field on driving condition that causes the steering wheel to be off center and/or to pull to the right. If you encounter a vehicle with this condition, refer t
  • 1308116001E - EQUIPMENT ADAPTIVE/MOBILITY: The intent of this technical bulletin is to identify aftermarket aldl or dlc interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
  • 100845001G - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides information for electrical ground repairs using new general motors replacement fasteners with conductive finish.
  • 060847001O - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
  • 050604022Q - FUEL SYSTEM, DIESEL: This bulletin provides information on the top tier detergent gasoline licensed brands and the top tier diesel fuel licensed brands that are recommended for use in all gm vehicles and the top tier fuels website url.
  • 000601012J - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
  • 19NA104 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY: This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
  • 16NA222 - EQUIPMENT: This bulletin provides information on engine concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
  • PIP5641B - POWER TRAIN: This preliminary information communicates that engineering is currently investigating the cause of P0A3F. Advising the dealers to check connections. If nothing less found replace the power inverter module, the under-hood "engine" harness,
  • PIP5641A - ELECTRICAL SYSTEM: This preliminary information communicates that engineering is currently investigating the cause of P0A3F. Advising the dealers to check connections. If nothing less found replace the power inverter module, the under-hood "engine" harness,
  • PIC6239R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This preliminary information communication advises the technician that the drive motor battery and internal parts for the 2017 bolt ev will be placed on a parts restriction through the general motors technical assistance center. Dealer will
  • 080730035D - POWER TRAIN: This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
  • 16NA383 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
  • 16NA119 - EQUIPMENT: This warranty administration bulletin provide policy information to cover gm's policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
  • 080089014E - EQUIPMENT: This informational bulletin provides information for dealers/technicians on use of dealer case management (dcm) and being prepared for contacting u.S. Technical assistance (tac).
  • 000310006N - TIRES: This informational bulletin provides information for dealers/technicians on tire radial force variation (rfv).
  • 18NA279 - LATCHES/LOCKS/LINKAGES: This informational bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
  • PIT5551D - FORWARD COLLISION AVOIDANCE: This preliminary information communicatesa "forward collision system reduced" message displayed on the dic when theforward automatic braking has been set to the "alert" setting. This is normal when thefab has been set to "alert".
  • PIT4610F - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician that first responder guides for general motors vehicles can be accessed via the web at http://www.Gmstc.Com. Orhttp://www.Nfpa.Org/
  • PIC6252C - ELECTRICAL SYSTEM: This preliminary information communication advises the technician that the (t18) battery charger for the chevrolet bolt ev will be placed on a parts restriction through the general motors technical assistance center. Dealer will need to con
  • PIC6247C - ELECTRICAL SYSTEM: This preliminary information communication advises the technician that the power inverter module for the bolt ev parts restriction through the general motors technical assistance center has ended.
  • PIC6246B - ELECTRICAL SYSTEM: This preliminary information communication advises the technician that the power line communication module (k190) will be placed on a parts restriction through the general motors technical assistance center. Dealer will need to contact gene
  • PIC6245C - ELECTRICAL SYSTEM: This preliminary information communication advises the technician that the accessory dc power control module (k1) will be placed on a parts restriction through the general motors technical assistance center. Dealer will need to contact gene
  • PIC6243E - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): This preliminary information communication advises the technician that the hybrid powertrain control module 2 will be placed on a parts restriction through the general motors technical assistance center. Dealer will need to contact general
  • PIC6241C - ELECTRICAL SYSTEM:WIRING: This preliminary information communication advises the technician that the generator battery control wiring junction block (t24) will be placed on a parts restriction through the general motors technical assistance center. Dealer will need
  • 1008110001H - EQUIPMENT: This informational bulletin provides information on proper use of floor mats.
  • 030729004L - EQUIPMENT: This informational bulletin provides normal operating characteristics and diagnostic information on manual transmissions.
  • 030603004Y - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
  • 1008110001G - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin provides information on proper use of floor mats.
  • 110849001Z - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin provides information on the transport mode on message being displayed in the driver information center (dic) and/or battery light is flashing and the procedures to turn the transport mode message on and off.
  • 110089005N - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty administration bulletin provides information on dealer empowerment labor operations and customer enthusiasm.
  • 100845001F - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".
  • 090089002Q - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
  • 060089029O - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of gm vehicles.
  • 050604022P - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides information on the top tier detergent gasoline licensed brands and the top tier diesel fuel licensed brands that are recommended for use in all gm vehicles and the top tier fuels website url.
  • 040089053G - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This informational bulletin provides information for the dealer technician to gather as much information to help aid engineers by completely filling out requested reports.
  • 030089006Q - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher csi scores.
  • 19NA064 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This informational bulletin provides information for dealers/technicians on when vehicle pulls to the left or right when regenerative braking paddle applied, and/or when brake pedal applied.
  • 18NA182 - ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK: This informational bulletin provides information for dealers/technicians on locating and repairing water leaks in the rear cargo area, rear compartment well, possible loss of chime and/or radio functions.
  • 18NA180 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This warranty administration bulletin provides high voltage battery exchange process information.
  • PIC6240E - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This preliminary information communication advises the technician that the chevrolet bolt ev drive unit (1et25) and components will remain on a parts restriction through the general motors technical assistance center. Dealer will need to co
  • 18NA099 - EQUIPMENT: This bulletin provides information for use on a product assistance claim (pac), which is formally known as a product allegation resolution (par) claim.
  • 120089002C - EQUIPMENT: This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
  • 110849001Y - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This technical bulletin provides information on transport mode on message displayed in driver information center (dic) and/or battery light is flashing and the procedures to turn the transport mode message on and off.
  • 090089016F - EQUIPMENT: This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.
  • 090089002P - EQUIPMENT: This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
  • 010310003R - TIRES: This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by general motors against defects in material or workmanship under the new vehicle warranty (in canada, the base warranty cover
  • 17NA170 - WHEELS: This informational bulletin explains the wheel road force balancers and what they can do for customer concerns.
  • 16NA342 - VISIBILITY:REARVIEW MIRRORS/DEVICES: This technical bulletin provides a procedure to check the rearview mirror coax connector for looseness by disconnecting and reconnecting the electrical connector and to correct the customers concern for the rearview mirror video screen disp
  • 080089014C - EQUIPMENT: This informational bulletin provides information for dealers/technicians on use of dealer case management (dcm) and being prepared for contacting u.S. Technical assistance (tac).
  • 060850009J - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin provides information for information on passenger presence sensing system (pps or pss) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
  • 060847001N - ELECTRICAL SYSTEM: This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
  • 060089026O - EQUIPMENT: This warranty bulletin provides labor operation numbers for customer concerns not duplicated (ccnd).
  • 010842001L - EXTERIOR LIGHTING: This informational bulletin provides information for dealers/technicians on exterior lamp condensation and replacement guidelines.
  • 000310003X - TIRES: This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by general motors against defects in material or workmanship under the bumper-to-bumper new vehicle limited warranty.
  • 17NA066 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty administration bulletin provide policy information for automatic transmission oil cooler flush and flow test.
  • 17NA088 - STRUCTURE:BODY:HOOD: This informational bulletin provides information on noise heard under the hood towards the right side of the vehicle when putting the vehicle into park.
  • 17NA073 - EQUIPMENT: This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • 100089005H - ELECTRICAL SYSTEM:WIRING: This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
  • 080089014D - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This informational bulletin provides information for dealers/technicians on use of dealer case management (dcm) and being prepared for contacting u.S. Technical assistance (tac).
  • 040089015T - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty administration bulletin provides policy information on required operating procedures.
  • 030603004X - EQUIPMENT:ELECTRICAL: This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
  • 010089010M - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (ccvs).
  • PIC6238D - EQUIPMENT:APPLIANCE:AIR CONDITIONER: This preliminary information communication advises the technician that the cabin heater control module part number 42539734 will be placed on a parts restriction through the general motors technical assistance center. Dealer will need to co
  • PIC5650F - ENGINE AND ENGINE COOLING: This preliminary information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find diagnostic trouble
  • PIC6243D - POWER TRAIN: This preliminary information communication advises the technician that the hybrid powertrain control module 2 will be placed on a parts restriction through the general motors technical assistance center. Dealer will need to contact general
  • PIC6238C - EQUIPMENT:APPLIANCE:AIR CONDITIONER: This preliminary information communication advises the technician that the cabin heater control module part number 42539734 will be placed on a parts restriction through the general motors technical assistance center. Dealer will need to co
  • PIC6246A - EQUIPMENT: This preliminary information communication advises the technician that the power line communication module (k190) will be placed on a parts restriction through the general motors technical assistance center. Dealer will need to contact gene
  • PIC6239Q - ELECTRICAL SYSTEM: This preliminary information communication advises the technician that the drive motor battery and internal parts for the 2017 bolt ev will be placed on a parts restriction through the general motors technical assistance center. Dealer will
  • PIC6247B - ELECTRICAL SYSTEM: This preliminary information communication advises the technician that the power inverter module for the bolt ev will be placed on a parts restriction through the general motors technical assistance center. Dealer will need to contact gener
  • PIC6252B - EQUIPMENT:ELECTRICAL: This preliminary information communication advises the technician that the (t18) battery charger for the chevrolet bolt ev will be placed on a parts restriction through the general motors technical assistance center. Dealer will need to con
  • PIC6245B - ELECTRICAL SYSTEM: This preliminary information communication advises the technician that the accessory dc power control module (k1) will be placed on a parts restriction through the general motors technical assistance center. Dealer will need to contact gene
  • PIC6239N - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This preliminary information communication advises the technician that the drive motor battery and internal parts for the 2017 bolt ev will be placed on a parts restriction through the general motors technical assistance center. Dealer will
  • PIC6240D - POWER TRAIN: This preliminary information communication advises the technician that the chevrolet bolt ev drive unit (1et25) and components will remain on a parts restriction through the general motors technical assistance center. Dealer will need to co
Known Recall Investigations
  • Pedestrian alert sounds investigation as of 20230127

    Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072. Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.On january 27, 2023, nhtsa opened defect petition (dp) 22-005 to evaluate the subject matter described in the petition. On june 24, 2023 and as supplemented on june 25, 2023, the petitioner notified nhtsa he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioners withdrawal, dp22-005 is closed. Closure of this dp does not represent a determination by nhtsa regarding the subject matter of the petition.

  • Electric vehicle battery fires investigation as of 20201009

    In october 2020, the office of defects investigation (odi) opened a preliminary evaluation (pe) on 2017-2020 model year (my) chevrolet bolt vehicles based on complaints received alleging that the vehicles caught fire under the seating area while parked and unattended. At the time, odi had received 2 vehicle owner questionnaires (voqs) and several field reports. All complaints alleged vehicles caught fire during or after electrical charging.Odis review found vehicle thermal events occurred during and/or at the end of the battery module charging cycle. The information learned from nhtsa and general motors joint vehicle inspections prompted general motors to file recall 20v-701 on april 29, 2021. The remedy for this recall included 1) performing diagnostic procedures to identify and replace potentially defective battery cell-module assemblies and 2) installing onboard diagnostic software, designed to detect and warn owners regarding potential issues related to changes in battery module performance over time. Until this interim remedy became available for all affected vehicles, general motors instructed their customers to enable “hilltop reserve or “target charge level, based on the vehicle-equipped technology. Enabling these technologies would limit charging capacity of the battery module to a maximum of 90 percent. General motors then continued to investigate the root cause of these battery cell module thermal events, which would lead them to their long-term recall remedy solution. Utilizing the information obtained from the recall 20v-701 software update, general motors and lg energy solutions,the supplier of the battery cell module pack along with lg electronics,determined the root cause of the thermal events to be the result of two simultaneous manufacturing defects occurring in the same battery cell. The defect condition appears to be aggravated by routinely charging the battery to a full or nearly full state of charge after it has been substantially depleted. The two defects, located within the same battery cell module, would cause an internal short within the battery pack, resulting in the thermal events. The manufacturing process was changed to prevent the occurrence of these two defect conditions.On july 24, 2021, general motors filed a defect information report recalling all 2017-2018 chevrolet bolt and certain 2019 chevrolet bolt vehicles with design level n2.1 battery cell produced at the lg ochang, korea plant. This remedy replaces defective battery cell-modules and will prevent potential thermal events from occurring during and/or at the end of the charge cycle. The recall (21v-560) includes vehicles that were remedied under 20v-701.General motors continued to review new data after recall 21v-560 and learned of an incident that occurred outside of the scope of the recall population. Additional analysis led general motors and lges to determine that the manufacturing defects defined by recall 21v-560 were not isolated to one battery manufacturing plant. On august 21, 2021, general motors filed a defect information report to expand the scope of recall 21v-560. The recall (21v-650) includes all 2019-2022 chevrolet bolt ev and 2022 chevrolet bolt euv vehicles. In view of the recall actions being taken by general motors, odi is closing this preliminary evaluation. Nhtsa reserves the right to take additional action if warranted by future circumstances.The odi reports cited above can be reviewed online at nhtsa.Gov under the following identification numbers:11230072, 11425524, 11339878, 11365622, 11364692, 11427180, 11429891, 11374956, 11407212, 11372429, 11425225, 11415800

  • Ev battery fire investigation as of 20201009

    The office of defects investigation (odi) of the national highway traffic safety administration (nhtsa) has received two vehicle owner questionnaires (voqs) regarding a model year (my) 2018 and a my 2019 chevrolet bolt ev and alleging that the vehicles caught fire under the rear seat while parked and unattended.Odi conducted additional research, and found a my 2017 bolt ev with a similar burn pattern in the interior rear seat area.In the three cases identified, fire damage appeared to be concentrated in the ev battery compartment area with penetration into the passenger compartment from under the rear seat. The root cause of these fires is unknown. One of these incidents, odi 11230072, reported smoke inhalation injuries.Odi is opening a preliminary evaluation to assess the scope, frequency, circumstances, and safety consequences of the alleged fires.The reports cited above can be reviewed at nhtsa.Gov under the following reference numbers: 11230072, 11339878.

  • Electric vehicle battery fires investigation as of 20201009

    In october 2020, the office of defects investigation (odi) opened a preliminary evaluation (pe) on 2017-2020 model year (my) chevrolet bolt vehicles based on complaints received alleging that the vehicles caught fire under the seating area while parked and unattended. At the time, odi had received 2 vehicle owner questionnaires (voqs) and several field reports. All complaints alleged vehicles caught fire during or after electrical charging.Odis review found vehicle thermal events occurred during and/or at the end of the battery module charging cycle. The information learned from nhtsa and general motors joint vehicle inspections prompted general motors to file recall 20v-701 on april 29, 2021. The remedy for this recall included 1) performing diagnostic procedures to identify and replace potentially defective battery cell-module assemblies and 2) installing onboard diagnostic software, designed to detect and warn owners regarding potential issues related to changes in battery module performance over time. Until this interim remedy became available for all affected vehicles, general motors instructed their customers to enable “hilltop reserve or “target charge level, based on the vehicle-equipped technology. Enabling these technologies would limit charging capacity of the battery module to a maximum of 90 percent. General motors then continued to investigate the root cause of these battery cell module thermal events, which would lead them to their long-term recall remedy solution. Utilizing the information obtained from the recall 20v-701 software update, general motors and lg energy solutions,the supplier of the battery cell module pack along with lg electronics,determined the root cause of the thermal events to be the result of two simultaneous manufacturing defects occurring in the same battery cell. The defect condition appears to be aggravated by routinely charging the battery to a full or nearly full state of charge after it has been substantially depleted. The two defects, located within the same battery cell module, would cause an internal short within the battery pack, resulting in the thermal events. The manufacturing process was changed to prevent the occurrence of these two defect conditions.On july 24, 2021, general motors filed a defect information report recalling all 2017-2018 chevrolet bolt and certain 2019 chevrolet bolt vehicles with design level n2.1 battery cell produced at the lg ochang, korea plant. This remedy replaces defective battery cell-modules and will prevent potential thermal events from occurring during and/or at the end of the charge cycle. The recall (21v-560) includes vehicles that were remedied under 20v-701.General motors continued to review new data after recall 21v-560 and learned of an incident that occurred outside of the scope of the recall population. Additional analysis led general motors and lges to determine that the manufacturing defects defined by recall 21v-560 were not isolated to one battery manufacturing plant. On august 21, 2021, general motors filed a defect information report to expand the scope of recall 21v-560. The recall (21v-650) includes all 2019-2022 chevrolet bolt ev and 2022 chevrolet bolt euv vehicles. In view of the recall actions being taken by general motors, odi is closing this preliminary evaluation. Nhtsa reserves the right to take additional action if warranted by future circumstances.The odi reports cited above can be reviewed online at nhtsa.Gov under the following identification numbers:11230072, 11425524, 11339878, 11365622, 11364692, 11427180, 11429891, 11374956, 11407212, 11372429, 11425225, 11415800

  • Ev battery fire investigation as of 20201009

    The office of defects investigation (odi) of the national highway traffic safety administration (nhtsa) has received two vehicle owner questionnaires (voqs) regarding a model year (my) 2018 and a my 2019 chevrolet bolt ev and alleging that the vehicles caught fire under the rear seat while parked and unattended.Odi conducted additional research, and found a my 2017 bolt ev with a similar burn pattern in the interior rear seat area.In the three cases identified, fire damage appeared to be concentrated in the ev battery compartment area with penetration into the passenger compartment from under the rear seat. The root cause of these fires is unknown. One of these incidents, odi 11230072, reported smoke inhalation injuries.Odi is opening a preliminary evaluation to assess the scope, frequency, circumstances, and safety consequences of the alleged fires.The reports cited above can be reviewed at nhtsa.Gov under the following reference numbers: 11230072, 11339878.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0BBD [11] Hybrid Battery Pack Voltage Variation Exceeded Limit
  • P050D [4] Cold Start Rough Idle
  • P0300 [4] Random/Multiple Cylinder Misfire Detected
  • P0308 [4] Cylinder 8 Misfire Detected
  • B101D [2] Electronic Control Unit Hardware Internal Malfunction
  • B101E [2] Electronic Control Unit Software
  • B395A [2] B395A
  • B395B [2] B395B
  • B395C [2] B395C
  • B094C [2] B094C
  • P3014 [1] P3014
  • P302D [1] P302D
  • P0AA1 [1] Hybrid Battery Positive Contactor Circuit Stuck Closed
  • P0442 [2] Evaporative Emission Control System Leak Detected (small leak)
  • P0455 [2] Evaporative Emission Control System Leak Detected (gross leak)
  • P0534 [1] Air Conditioner Refrigerant Charge Loss
  • P0ABB [2] Hybrid Battery Pack Voltage Sense "A" Circuit Range/Performance
  • P0ABC [2] Hybrid Battery Pack Voltage Sense "A" Circuit Low
  • P0AFA [2] Hybrid Battery System Voltage Low
  • P0C78 [2] Hybrid Battery System Precharge Time Too Long
  • P0D26 [2] P0D26
  • P1AE6 [2] P1AE6
  • P0A3F [4] Drive Motor "A" Position Sensor Circuit
  • P0A78 [2] Drive Motor "A" Inverter Performance
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210706

My bolt was purchased in sept. 2019. It was not part of the initial nhtsa recall because it has a battery made in the u.S. However, chevrolet still issued a company recall on it and performed a software update, evaluation of battery health, and installed an on-board diagnostic module. The "final fix" as it is called. Even though my battery appears to be safe, it has the same design, materials and similar manufacturing practices by the same company, as the cars that have caught fire. Now there has been a battery fire in a bolt in vermont that had the "final fix" installed. (not my car, it's in another state) i am concerned that the battery problem is in the design and how it is built, not due to a faulty manufacturing contaminiation that could only occur in korea. And i'm also concerned that the "final fix" is not sufficient to take care of the problem. I am asking you to investigate all the lg batteries in all the bolts to determine if they truly are safe.

NoNoN NoneNone20210526

I was denied the buyback by gm due to the weak lemon law in the state of michigan. Gm should be replacing these batteries if they are not allowing a buyback or trade up. There were 16,418 bolts produced in the us-market for the model year 2019. If i take a ballpark half of the vehicles with korean cells, and half of the vehicles produced with cells in holland michigan (the holland cells not having the defect), to-date we are looking at 5 in 8,209 cars catching fire due to the battery defect. That translates to 1 in every 1,641 2019-model-year korean-cell bolts catching fire, to-date. Statistically, this number cannot go down. This represents a much higher percentage than what gm is publicly stating. This is a much higher, unacceptable risk. I do not have faith in a software update and battery voltage spread test for the latest "fix." gm is very secretive on what the defect or defects are. A battery may test fine today, as it made it into the production vehicle and passed the test then. Though, tomorrow it may fail due to the defect. When it fails, i don't want my family to be anywhere near it. Please hold gm's feet to the fire on this to prevent the possibility of the unsuspecting consumer to get burned.

NoNoN NoneNone20210522

Re: gm recall number n202311731 i am dissatisfied with the gm’s response to this recall that addresses fires involving their battery charging system in the chevy bolt. The long-awaited final remedy is a setup for failure. Installing a software monitoring system to look for the theoretical cause of the problem is inadequate and fails to protect consumer safety. They allege, without providing consumers with the undisclosed engineering analysis that underpins their solution, that this is the best they can offer. Their plan is to monitor for electrical aberrations in the cars’ electrical/battery system instead of replacing the faulty system. By analogy this is like a home builder acknowledging that they installed faulty wiring in your home that does not meet code and there have been a number of fires. However, instead of replacing the faulty wiring, they are installing a monitoring system that looks for changes in resistance or areas of high temperature in your walls and shuts down your power before they think your house will explode into flames. Gm has not provided any testing in the real world of this "remedy", and asks that we trust their engineers. I would like to see an independent assessment of this, not paid for by chevrolet or gm. I have no confidence in this or with gm's assertions that it is the best they can do to protect the safety of the public. As a health and safety professional, i am appalled at this solution at its acceptance. I cannot believe that this would be approved as a remedy for an aircraft problem. The more recent and less publicized boeing max airliners’ electrical problems require replacement of the bonding between electrical panels and their contacts. Nhtsa should demand full disclosure of all studies done for gm’s bolt recommendation, and publication on the nhtsa site for a period of public comment. I adamantly reject that this has been conducted by gm in a transparent manner or that it is the safest response. Thank you

NoNoN NoneNone20210512

The center touchscreen will intermittently freeze when started and not recover when driving. When this occurs the hvac and radio hard buttons also stop responding which prevents control of the defrost, creating a visibility hazard that could result in a crash. Sometimes the freeze will result in the backup camera remaining on while driving forward. When in reverse the freeze results in the backup camera guidelines, parking collision warning and rear cross traffic warning being unavailable. Failure of these systems intended to prevent collisions is a safety hazard because unavailability of these systems could result in a collision. The freezing did not occur frequently when the vehicle was new, but over time this has become a frequent occurrence. The vehicle is available for inspection upon request. The problem has been reproduced by a dealer and been subject to repair twice, but the issue has continued to occur after each repair attempt. The vehicle was subject to bulletin 20-na-119 which was intended to correct radio screen black/freezes after boot up, but this does not appear to have resolved the issue.

NoFireN NoneNone20210501

Around 11:00am on 5/1/21 saturday morning noticed thick smoke coming out of the rear side of the car parked in the garage and it was not connected to the charger and shouted at my family & kids to come out of the house and when i opened the garage shutters i saw fire in the rear of car from beneath and the rear seats, which my neighbors witnessed too we called 911 meanwhile we tried to extinguish the fire using the kitchen fire extinguisher which did not help at all and it turned into a big blaze and set the whole garage on fire and burning the motor cycle and snow thrower parked in the garage and also got to the nissan amada suv parked right in front of the garage and the fire went into the master bed room upstairs and fire team later put off the fire but the car battery was still smoking until 2-2:30pm. The car was serviced on 3/25/2021 at pohanka chevy, chantilly and they did apply the safety recall-high voltage battery may melt or burn hybrid power train control module 2 reprogramming with sps and attached is copy of invoice stating the same.

NoNoN NoneNone20210501

I just want the battery pack to be replaced with one that does not catch fire due to manufacturing defects. Nearly all of the fires have been 2019 model years. There were 16,418 bolts produced in the us-market for the model year 2019. If i take a ballpark half of the vehicles with korean cells, and half of the vehicles produced with cells in holland michigan (the holland cells not having the defect), to-date we are looking at 5 in 8,209 cars catching fire due to the battery defect. That translates to 1 in every 1,641 2019-model-year korean-cell bolts catching fire, to-date. Statistically, this number cannot go down. This represents a much higher percentage than what gm is publicly stating. This is a much higher, unacceptable risk. Gm needs to be replacing these defective batteries, or we will continue to see more fires. A software update and battery voltage check is unacceptable, as these defective cells made passed the test to make it into these cars in the first place. Model year 2019 fires: ashburn, https://insideevs.Com/news/505346/chevy-bolt-ev-blaze-ashburn/ port st lucie, https://www.Tcpalm.Com/story/news/local/st-lucie-county/2020/10/06/electric-vehicle-thought-have-caught-fire-garage-psl/3635092001/ vienna, https://abcnews.Go.Com/us/wirestory/us-investigates-fire-reports-chevy-bolt-electric-vehicles-73582418 miami, https://bid.Cars/en/lot/0-27990292/2019-chevrolet-bolt-1g1fy6s07k4113757 jacksonville, https://www.Chevybolt.Org/attachments/jacksonville-bolt-png.31467

NoNoN NoneNone20210427

This front collision warning system doesn't work well, today i was driving on a car pool lane at a speed about 65-70 mph, a white ford explorer suddenly cut in, the system didn't make any warning or brake at all. I have a dash cam recorded it. When this happened, it was sunny, clear day, on a straight free way. After a while, when i left the free way, the system started to make warnings while the speed dropped to 50 mph.

NoNoN NoneNone20210426

This front collision warning system doesn't work well, today i was driving on a car pool lane at a speed about 65-70 mph, a white ford explorer suddenly cut in, the system didn't make any warning or brake at all. I have a dash cam recorded it. When this happened, it was sunny, clear day, on a straight free way. After a while, when i left the free way, the system started to make warnings while the speed dropped to 50 mph.

NoNoN NoneNone20210112

General motors refuses to service my vehicle and claims i'm black listed from every dealership in the area. They refuse to complete the safety recall for battery fires on my vehicle, the windshield wipers are slapping each other and rear suspension is making metal on metal clanking noises. Gm has had me black listed from all dealerships in the area and refuses to complete necessary safety repairs on my vehicle. I have absolutely no way of getting these necessary services completed on my vehicle. Gm customer experience center won't assist in finding a dealership in the area. Please help.

NoNoN NoneNone20210111

General motors refuses to service my vehicle and claims i'm black listed from every dealership in the area. They refuse to complete the safety recall for battery fires on my vehicle, the windshield wipers are slapping each other and rear suspension is making metal on metal clanking noises. Gm has had me black listed from all dealerships in the area and refuses to complete necessary safety repairs on my vehicle. I have absolutely no way of getting these necessary services completed on my vehicle. Gm customer experience center won't assist in finding a dealership in the area. Please help.

NoNoN NoneNone20201215

My car is in the chevy bolt recall due to battery fires. Many months ago chevy took away 5 to 10% of my e-mpg in order to lessen the likelihood of fire. When i heard they had a fix, i immediately called. I was told i will not be able to have my car checked and repaired/restored until november. This is an inordinately long time to be driving a car on recall due to possible battery fire.

NoNoN NoneNone20201130

Vehicle will not charge fully due to battery catching on fire

NoNoN NoneNone20201129

Vehicle will not charge fully due to battery catching on fire

NoNoN NoneNone20201115

My 2019 chevrolet bolt premier has the battery made in korea that is part of the current investigation chevrolet is doing, announced yesterday july 14, 2021. This is the announcement from chevrolet: july 14 2021 important update from general motors general motors has been notified of two recent chevrolet bolt ev fire incidents in vehicles that were remedied as part of the safety recall announced in november 2020. Out of an abundance of caution, we are asking owners of 2017-2019 chevrolet bolt evs who were part of the recall population to park their vehicles outdoors immediately after charging and not leave their vehicles charging overnight while we investigate these incidents. This has been a known problem for several months, since november 2020, as noted in chevrolet's announcement above. I limited my charging to 90% the minute the news broke about the possibility of a battery fire. I have had "the remedy" done to my car, which is all that one can do at this point. Live in a condo building in a busy downtown setting and my only parking spot is two levels underground. It is both unsafe and very costly/inconvenient for me to have to park on the street at meters while waiting to hear anything from chevy regarding next steps. I want to get my situation on your radar, as i am sure many other bolt owners do. I want to stop worrying about the potential of a fire that would kill or maim any person or living creature, destroy any property, especially my home, my neighbors' homes, cars, etc. Help!

NoNoN NoneNone20201114

I've had the recall work done. But because of the verbiage in the recall itself it's remaining open on nhtsa and carfax. This is preventing me from using my car as income.

NoNoN NoneNone20201113

I've had the recall work done. But because of the verbiage in the recall itself it's remaining open on nhtsa and carfax. This is preventing me from using my car as income.

NoNoN NoneNone20201109

Dash reflect excessive light onto windshield blinding driver. I have a turn from sr-95 south to i-15 north ramp and i am blinded while making the turn potentially causing a crash. Seems this has been a known issue since 2017 and no fixes has been mad.

NoNoN NoneNone20201108

Dash reflect excessive light onto windshield blinding driver. I have a turn from sr-95 south to i-15 north ramp and i am blinded while making the turn potentially causing a crash. Seems this has been a known issue since 2017 and no fixes has been mad.

NoFireN NoneNone20201021

In the early morning hours of october 21st, around 3am, we were woken up by smoke/fire alarms. We started running around our home to identify the cause of the alarm. After about 5 minutes of searching inside the home and finding nothing, we realized that there was some smell of smoke coming from the garage and when the mudroom door which leads to the garage was opened, we found that the chevy bolt was on fire and there was lot of smoke in the garage. The chevy bolt was parked/stationary in door 3 section of the garage and our other car was parked in door 1 section of the garage. The door 2 section of the garage was empty at the time of the incident. With chevy bolt on fire, we saw that the door 3 section of the garage was engulfed in flames and filled with smoke. We tried to use the fire extinguisher to put-off the fire but could not contain the spread of the fire. The chevy bolt was kept for charging overnight , as has been the general practice that we have been following for around 2 years. We called 911 as soon as we saw the garage in flames and fire engines arrived within 15 minutes but the fire had spread widely and caused rampant damages to the entire garage including the other car, bedroom on the top of the garage in the second floor and the bedroom adjoining the garage in the first floor. While all the occupants of the home got out within around 8 minutes of hearing the fire alarm, the fire and heat/smoke spread quickly to washer/dryer section, eat in dining, kitchen, family room and formal dining room. The other sections of the home including the foyer, office room, sun room and all of the bedrooms upstairs were quickly filled by smoke and soot. The heat inside the home was so much that one can literally see the framing studs. The township fire and police department arrived promptly on the scene and have been diligently following up on the investigation.

NoFireN NoneNone20201020

In the early morning hours of october 21st, around 3am, we were woken up by smoke/fire alarms. We started running around our home to identify the cause of the alarm. After about 5 minutes of searching inside the home and finding nothing, we realized that there was some smell of smoke coming from the garage and when the mudroom door which leads to the garage was opened, we found that the chevy bolt was on fire and there was lot of smoke in the garage. The chevy bolt was parked/stationary in door 3 section of the garage and our other car was parked in door 1 section of the garage. The door 2 section of the garage was empty at the time of the incident. With chevy bolt on fire, we saw that the door 3 section of the garage was engulfed in flames and filled with smoke. We tried to use the fire extinguisher to put-off the fire but could not contain the spread of the fire. The chevy bolt was kept for charging overnight , as has been the general practice that we have been following for around 2 years. We called 911 as soon as we saw the garage in flames and fire engines arrived within 15 minutes but the fire had spread widely and caused rampant damages to the entire garage including the other car, bedroom on the top of the garage in the second floor and the bedroom adjoining the garage in the first floor. While all the occupants of the home got out within around 8 minutes of hearing the fire alarm, the fire and heat/smoke spread quickly to washer/dryer section, eat in dining, kitchen, family room and formal dining room. The other sections of the home including the foyer, office room, sun room and all of the bedrooms upstairs were quickly filled by smoke and soot. The heat inside the home was so much that one can literally see the framing studs. The township fire and police department arrived promptly on the scene and have been diligently following up on the investigation.

NoFireN NoneNone20201016

Chevy bolt finished changing and then started to smoke from under the car. The sound of popping noises were heard and then 10 minutes later the car was engulfed in flames. The cars battery pack starting popping then exploded in flames.

NoFireN NoneNone20201015

Chevy bolt finished changing and then started to smoke from under the car. The sound of popping noises were heard and then 10 minutes later the car was engulfed in flames. The cars battery pack starting popping then exploded in flames.

NoNoN NoneNone20201008

I was driving my chevy bolt at approximately 40-45 mph when it was at about 50% charge capacity when all of a sudden the car sharply decelerated and warning lights came on saying the charge was down to 0 and that it needed to be recharged immediately. I pulled over to the side of the road and called for help. There's no way the car should have lost 50% of it's charge out of nowhere like that. I was not able to restart the car or regain power. It has to be towed to the dealer.

NoNoN NoneNone20201007

I was driving my chevy bolt at approximately 40-45 mph when it was at about 50% charge capacity when all of a sudden the car sharply decelerated and warning lights came on saying the charge was down to 0 and that it needed to be recharged immediately. I pulled over to the side of the road and called for help. There's no way the car should have lost 50% of it's charge out of nowhere like that. I was not able to restart the car or regain power. It has to be towed to the dealer.

NoNoN NoneNone20201007

Since new i've had an issue with the bolt ev's infotainment display going black to include the backup camera. I cannot control the screen, the climate control settings or anything. I've been bringing it in since it was new and was told by chevrolet that it's normal operation. Now it's fried with a burning electrical smell in the center of the dashboard and uncontrollable or unresettable. I have video of the incident and have taken videos of prior incidents which gm states they cannot fix based off of a video of the occurrance. It won't allow me to upload here. I can provide if need be.

NoNoN NoneNone20201006

Since new i've had an issue with the bolt ev's infotainment display going black to include the backup camera. I cannot control the screen, the climate control settings or anything. I've been bringing it in since it was new and was told by chevrolet that it's normal operation. Now it's fried with a burning electrical smell in the center of the dashboard and uncontrollable or unresettable. I have video of the incident and have taken videos of prior incidents which gm states they cannot fix based off of a video of the occurrance. It won't allow me to upload here. I can provide if need be.

NoFireN NoneNone20201006

At approximately 4 am on 10/6/2020, we (myself and my children) woke up to an explosion. I ran to find out what it was and saw smoke entering our home under the door going out to the garage. I grabbed my children and got out of the house as fast as i could. When i opened the front door of my house to go outside, there were flames coming out the front of the garage and the garage was engulfed in flames. We ran across the street to our neighbors house and i called 911, by this time, our entire garage was engulfed in flames. Our 2019 chevy bolt was plugged in charging in the garage overnight, as i have done regularly since purchasing the vehicle in december 2019 without issue. After calling 911, there continued to be a bunch of loud 'pop' sounds and another smaller explosion. The fire department arrived, and while they were able to extinguish the fire prior to the flames spreading to the rest of the house, our entire house is a total loss from severe smoke and water damage and black soot covering every inch of the house. Also, my daughter's room that 'shares' the garage wall was completely destroyed. The smell in the entire house is indescribable, i imagine worse than a 'regular' house fire because it has a chemical smell to it. The county fire investigator determined the origination was in the battery compartment of the vehicle, and since the incident, there has been an investigation where multiple fire investigators, engineers from gm and a representative from nhtsa all were present to investigate and remove the vehicle from the garage. We, personally, have not received any reports from this extensive investigation to provide any further information to the cause.

NoFireN NoneNone20201005

At approximately 4 am on 10/6/2020, we (myself and my children) woke up to an explosion. I ran to find out what it was and saw smoke entering our home under the door going out to the garage. I grabbed my children and got out of the house as fast as i could. When i opened the front door of my house to go outside, there were flames coming out the front of the garage and the garage was engulfed in flames. We ran across the street to our neighbors house and i called 911, by this time, our entire garage was engulfed in flames. Our 2019 chevy bolt was plugged in charging in the garage overnight, as i have done regularly since purchasing the vehicle in december 2019 without issue. After calling 911, there continued to be a bunch of loud 'pop' sounds and another smaller explosion. The fire department arrived, and while they were able to extinguish the fire prior to the flames spreading to the rest of the house, our entire house is a total loss from severe smoke and water damage and black soot covering every inch of the house. Also, my daughter's room that 'shares' the garage wall was completely destroyed. The smell in the entire house is indescribable, i imagine worse than a 'regular' house fire because it has a chemical smell to it. The county fire investigator determined the origination was in the battery compartment of the vehicle, and since the incident, there has been an investigation where multiple fire investigators, engineers from gm and a representative from nhtsa all were present to investigate and remove the vehicle from the garage. We, personally, have not received any reports from this extensive investigation to provide any further information to the cause.

NoNoN NoneNone20200915

General motors will not provide a solution to potential battery fires, as identified in their recent recall of chevrolet bolts. Mine is a 2019 and is part of the current recall.

NoNoN NoneNone20200914

General motors will not provide a solution to potential battery fires, as identified in their recent recall of chevrolet bolts. Mine is a 2019 and is part of the current recall.

NoNoN NoneNone20200901

This is a note regarding the manual disconnect fuse on chevrolet bolts, including the 2019 model. Failure of the fuse while driving can cause injury/death. My chevrolet dealer is taking three weeks to fix the issue. Chevrolet is not allowing the dealers to keep the replacement fuse in stock, so you have the car inspected, then they order the fuse. In my case it took two weeks for the fuse to arrive, another week to an appoitment. Total of three weeks.

NoNoN NoneNone20200831

This is a note regarding the manual disconnect fuse on chevrolet bolts, including the 2019 model. Failure of the fuse while driving can cause injury/death. My chevrolet dealer is taking three weeks to fix the issue. Chevrolet is not allowing the dealers to keep the replacement fuse in stock, so you have the car inspected, then they order the fuse. In my case it took two weeks for the fuse to arrive, another week to an appoitment. Total of three weeks.

NoNoN NoneNone20200806

I purchased a 2019 chevy bolt on dec. 20, 2019. The car has about 7,200 miles. While i was turning onto a thoroughfare , a warning light said there was a problem with the high voltage battery. This happened on aug. 6, 2020. Chevy replaced the battery under warranty. I took the car to alfano chevrolet in san luis obispo, ca where i bought it. I mention this because i've heard of bolt batteries catching fire or melting resulting iin destruction of the vehicle.

NoNoN NoneNone20200805

I purchased a 2019 chevy bolt on dec. 20, 2019. The car has about 7,200 miles. While i was turning onto a thoroughfare , a warning light said there was a problem with the high voltage battery. This happened on aug. 6, 2020. Chevy replaced the battery under warranty. I took the car to alfano chevrolet in san luis obispo, ca where i bought it. I mention this because i've heard of bolt batteries catching fire or melting resulting iin destruction of the vehicle.

NoFireN NoneNone20200704

My 2019 chevy bolt was fully charged and driven for 12 miles to our destination, a townhouse development with private outdoor open parking. We arrived around 7:30pm, parked it and turned it off. 20 mins later a neighbor rang our doorbell because there was 20 foot high heavy white/gray smoke cloud coming out the back of the car. I called 911 and firefighters doused the car with water for an hour after smashing the rear window to get access to the smoking area.They left, less than an hour later i called 911 again b/c the smoke restarted. Smoldering was so hot it partly burned the backseat. Once the car was cool enough it was towed to the dealership where it was originally purchased. There it began to smoke again. 911 was called and firefighters put out the smoke once again. This time the smoke was small and started on the area where the backseat was previously located; minutes later the same heavy smoke came out fast from underneath the front passenger side. The police were there to witness that incident. It was around midnight then. 3 spontaneous combustions in 4 hours; door camera videos didn't pick up movement between our arrival and the neighbor ringing the bell; onstar reports don't show anything electrically wrong with the car; no alterations had been made to it; and the dashboard didn't show any warnings during that one last trip. Based on the above, i believe the problem was a high voltage battery runaway thermal event. Even though the car is still under gm's warranty, they refuse to investigate because we called our insurance first instead of gm (per gm's product assistance claim team). The car is currently at aiia and gm could go investigate. But they won't. How many other bolts are spontaneously combusting and people getting hurt? How many will it take for gm to care? This car's damage looks similar to mine ('loss: fire') iaai.Com/vehicledetails/36707410

NoFireN NoneNone20200703

My 2019 chevy bolt was fully charged and driven for 12 miles to our destination, a townhouse development with private outdoor open parking. We arrived around 7:30pm, parked it and turned it off. 20 mins later a neighbor rang our doorbell because there was 20 foot high heavy white/gray smoke cloud coming out the back of the car. I called 911 and firefighters doused the car with water for an hour after smashing the rear window to get access to the smoking area.They left, less than an hour later i called 911 again b/c the smoke restarted. Smoldering was so hot it partly burned the backseat. Once the car was cool enough it was towed to the dealership where it was originally purchased. There it began to smoke again. 911 was called and firefighters put out the smoke once again. This time the smoke was small and started on the area where the backseat was previously located; minutes later the same heavy smoke came out fast from underneath the front passenger side. The police were there to witness that incident. It was around midnight then. 3 spontaneous combustions in 4 hours; door camera videos didn't pick up movement between our arrival and the neighbor ringing the bell; onstar reports don't show anything electrically wrong with the car; no alterations had been made to it; and the dashboard didn't show any warnings during that one last trip. Based on the above, i believe the problem was a high voltage battery runaway thermal event. Even though the car is still under gm's warranty, they refuse to investigate because we called our insurance first instead of gm (per gm's product assistance claim team). The car is currently at aiia and gm could go investigate. But they won't. How many other bolts are spontaneously combusting and people getting hurt? How many will it take for gm to care? This car's damage looks similar to mine ('loss: fire') iaai.Com/vehicledetails/36707410

NoNoN NoneNone20200615

Vehicle unexpectedly & without warning lost power while traveling on highway. Vehicle was unable to accelerate and all power from the high voltage system was lost. *tr

NoNoN NoneNone20200614

Vehicle unexpectedly & without warning lost power while traveling on highway. Vehicle was unable to accelerate and all power from the high voltage system was lost. *tr

NoNoN NoneNone20200601

On june 1, 2020, 1-yr old vehicle (4000 miles on odometer) with 55% battery charge lost full propulsion power on a gentle curve on a country road at 40mph in l drive setting. Propulsion gone, steering stiff, warning bells, service-vehicle-soon warning messages. I coasted barely off the road onto the shoulder. Car was towed to dealer. Dealer now says it is a manual service disconnect fault and is waiting for a back-ordered replacement part. *tr

NoNoN NoneNone20200531

On june 1, 2020, 1-yr old vehicle (4000 miles on odometer) with 55% battery charge lost full propulsion power on a gentle curve on a country road at 40mph in l drive setting. Propulsion gone, steering stiff, warning bells, service-vehicle-soon warning messages. I coasted barely off the road onto the shoulder. Car was towed to dealer. Dealer now says it is a manual service disconnect fault and is waiting for a back-ordered replacement part. *tr

NoNoN NoneNone20200329

Failure of the "drive motor battery high voltage manual disconnect lever" caused immediate and complete loss of power on the road.

NoNoN NoneNone20200328

Failure of the "drive motor battery high voltage manual disconnect lever" caused immediate and complete loss of power on the road.

NoNoN NoneNone20200212

The car (bolt ev) suddenly stopped and lost all power while i was stopping at a red light. The car would not move and the error message "conditions not correct to shift". I had over 180 miles of range and all of a sudden it dropped to zero.

NoNoN NoneNone20200211

The car (bolt ev) suddenly stopped and lost all power while i was stopping at a red light. The car would not move and the error message "conditions not correct to shift". I had over 180 miles of range and all of a sudden it dropped to zero.

NoNoN NoneNone20200129

I have a 2019 bolt ev (mileage approximately 10k) that automatically shifted gear to "park" mode from the "l" mode and slowed to an almost stop while i was on the highway at rush hour driving approximately 65 mi/hr. I was able to safely steer the car to a median and call on star after repeatedly shutting power off and back on again. I was able to connect with on star for live diagnostics showing a failure in the hybrid control processor (P0A78). I arranged for the vehicle to be towed to the nearest dealership and has been under repair for the past two weeks. Gm sent the dealer a "control module" as replacement but this didn't fix the problem. Recently, the dealer called to inform me that the transmission will be replaced but neither the dealer or gm provided a root cause for the failure. Gm has not provided any indication whether this is an isolated or known issue, however, i gathered from public forums that other bolt ev owners have experienced somewhat similar unexpected shifts in gear to park.*dt*jb

NoNoN NoneNone20200128

I have a 2019 bolt ev (mileage approximately 10k) that automatically shifted gear to "park" mode from the "l" mode and slowed to an almost stop while i was on the highway at rush hour driving approximately 65 mi/hr. I was able to safely steer the car to a median and call on star after repeatedly shutting power off and back on again. I was able to connect with on star for live diagnostics showing a failure in the hybrid control processor (P0A78). I arranged for the vehicle to be towed to the nearest dealership and has been under repair for the past two weeks. Gm sent the dealer a "control module" as replacement but this didn't fix the problem. Recently, the dealer called to inform me that the transmission will be replaced but neither the dealer or gm provided a root cause for the failure. Gm has not provided any indication whether this is an isolated or known issue, however, i gathered from public forums that other bolt ev owners have experienced somewhat similar unexpected shifts in gear to park.*dt*jb

NoNoN NoneNone20190918

Vehicle was doing highway speeds on interstate 81 in pennsylvania in the left lane. Suddenly, the vehicle made a loud thud, followed by rapid deceleration. Managed to barely make it to the right shoulder, and at that point the vehicle put itself into park and refused to shift into drive or reverse. Warning messages and indicators lit up on the dashboard, and an onstar notification email was received on my phone. Was fortunate to make it to the shoulder, otherwise the vehicle would have been stranded in the middle of the highway with no way to move it off the active roadway.

NoNoN NoneNone20190907

Got brand new vehicle on sept 7th. On sept. 8th suffered loss of propulsion and inability to change gears. After driving for 20 minutes (50%+ charged) we reached our destination. I attempted to shift the vehicle to r in order to parallel park, however the vehicle was stuck with a message showing an inability to shift. We tried multiple times toggling the car on/off. After leaving for 10 minutes and trying again it worked, however with a service engine light on. We continued to the grocery store. After leaving the grocery store and driving 10 minutes we suddenly while moving got a 'loss of propulsion" message. Pressing the acceleration pedal did not move the vehicle. We struggled to navigate to the side of the road after losing total power. We tried again turning the vehicle on/off being greated with inability to shift message. Eventually after 15 minutes it turned on and luckily we were blocks from a chevy dealer. This was quite traumatic to go through with my mother-in-law and pregnant wife.

NoNoN NoneNone20190906

I was attempting to charge this electric car at a greenlots ccs (480volt) charger in kennewick, washington. The car was parked and turned off. A blue arc of electricity shot out of the charger port on the car and came within an inch of my hand. I understand from people who know the science of electricity that i would have been killed if the arc touched my hand. The safety features on the car, the charger or both did not function properly. There is no time when an electric car should emit a lethal arc of electricity. I do not know if the arc came from the battery of the car or from the charger, or both. Neither gm/chevy nor the charger company admits there is a safety problem. Without a thorough safety investigation we can't tell if the problem is all bolts, all electric cars, all 480v chargers, ccs chargers, greenlots chargers, the greenlot charger in kennewick, wa, or the specific chevy bolt that sent out the lethal arc towards my body. Please help!

NoNoN NoneNone20190831

Braking failures. After driving the vehicle for a few miles with normal operation of the regenerative braking system, the car was in motion (about 45 mph) when the car's regenerative braking system was requested by completely removing the foot from the accelerator in "l" mode (the "one foot driving" mode that automatically brakes as less pressure is applied to the accelerator). The car continued to move forward at full speed toward a red traffic light at a normally busy intersection. At that point i validated that the car was in "l" mode and decided to use the regenerative brake paddle connected to the steering wheel. That also failed to engage, and the car continued at full speed toward to the red light. At that point i engaged the brake pedal briskly and barely came to a stop before entering the intersection. Nearly the exact same problem happened a second time on the drive back about 5 minutes into the drive, and after the car had been resting about 30 minutes. The car gave no notifications or warnings of anything abnormal. Many drivers of the chevy bolt rely on the regenerative braking system nearly exclusively for all braking scenarios. Because of this, any failure can result in an extreme hazard to the driver and nearby pedestrians or vehicles. When contacting gm, they said that under some conditions the regenerative braking system will not engage. They will not investigate or fix the issue.

NoNoN NoneNone20190829

Complete power failure without warning. Brand new vehicle (82 miles driven). Owned less than 72 hours. Car was driving up a very slight grade at 35 mph. Dealer diagnosed it as a failure of an eaton manufactured drive motor battery high voltage manual disconnect lever fuse. Fuse was replaced and car runs. Dealer offered no explanation for fuse failure other than to say that it was probably a bad batch of fuses. Identical complaints have been made on 2017 and 2018 bolts so the chances of it being a bad batch are very slim. Dealer also said that there was a technical service bulletin on point: 18-na-225. I am unable to get a copy of that. Chevrolet customer service (1-800-222-1020) says that there is no longer a bolt/volt expert on staff. It referred me back to the technician (jon powell, 541-245-2140, medford, or). It seems to me that the problem is not just a faulty fuse, it seems that there is an underlying problem with the electrical system. Dealer will not take the vehicle back; prefers instead to have us have 2 more complete power failures without warning before he will consider the car a "lemon" under oregon's lemon law. This is an unacceptable risk.

NoNoN NoneNone20190730

The left and right sides of the dashboard continue to come loose after multiple fix attempts from the dealer. In the event of an accident, if the airbags fire and the a-pillar trim moves outward the dash parts may be thrown at the car's passengers further injuring them. Gm rep stated there is no fix at this time and all the other bolts on the dealer's lot had the same issue so i would have to continue to drive an unsafe car.

NoNoN NoneNone20190729

Back up cam remains on after i put my car in drive. Also a loss of control of the infotainment console. You cannot lower the radio or control your climate control which means when the windshield is fogging up i cannot correct it.

NoNoN NoneNone20190712

Car came with light gray dashboard which unbeknownst to me and undeclared by dealer has been reported to nhtsa since 2017 as a safety hazard due to reflection and glare that this color dashboard creates. At times sideview mirror and driver's windshield is dangerously challenging to see clearly out of as dashboard reflection intersects with outside environment. Hard to tell what is what. This is particularly dangerous during unfilled driving (i live in los angeles which is mostly unfilled). Given the complaints to nhtsa in 2017, i contacted chevrolet corporate to complain and exchange brand new car for black dashboard. They claim there is no defect!!!! It is a design defect that is dangerous....Since 2017...For no reason. Make black dashboards!!!!!!!! Light colored dash is dangerous!!!! Please do something!

CrashNoY 3 InjuredNone20190620

I experienced extreme windshield glare while driving my new chevy bolt at midday on a very sunny day. The glare was manageable at first, as i approached an intersection to make a left turn. As i entered the intersection, the windshield seemed to turn white. I lost my view of oncoming traffic and was hit by an suv. This was the first really sunny day after i took possession of the bolt. Prior to that day, the weather had been partly/mostly cloudy. I have driven through this intersection many times before under various weather conditions in my old acura tsx without incident. I have never experienced this amount of glare on a windshield at this time of day before.

NoNoN NoneNone20190531

On saturday june 1, 2019 i was driving down the freeway at approximately 65mph. As i pulled off the freeway onto a side road, the "low propulsion" light came on. I immediately lost all propulsion and coasted into a parking lot. I had the car towed to the chevy dealer. The technician was able to start the car on monday but as he drove it into the garage, the same thing happened, sudden loss of compulsion. The dealer diagnosed my car with chevrolet engineering and had to order a transmission, power harness and a 3rd major part. The service person said this had happened to several other 2019 bolts. This sudden loss of propulsion was a dangerous situation and could have been much worse had we lost propulsion on the freeway, just 5 minutes before we exited the freeway.

NoNoN NoneNone20190514

Tl* the contact owns a 2019 chevrolet bolt ev. The contact stated that there was an abnormal ticking noise coming from the vehicle. The noise sounded as if it were coming from the area of the console/ gear shift. The vehicle was taken to camelback chevrolet (1233 e camelback rd, phoenix, az 85014, (602) 457-3232) where it was kept for two weeks to have a new gear shift installed. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 3,217.

NoNoN NoneNone20181214

The bolt ev has a dangerous design problem when using regenerative braking. You don't have to use the brake pedal to slow or stop. The car slows in relation to how quickly you release the accelerator pedal. The brake light only comes on when the accelerator pedal is fully released. The car will stop quickly at that point with the brake lights on during the last few seconds until at a full stop, when the brake lights turn off. The vehicle remains at a full stop without any brake lights on once your foot is off the accelerator. When stopped you have to hold the brake pedal to keep brake lights on to warn following cars. This needs to be addressed to give adequate notice of changes in speed to following drivers to avoid collisions.

NoNoN NoneNone20181106

Odo, 500 miles, brand new vehicle. The vehicle makes a clicking noise at speeds of 0 - 25 mph, or, when the vehicle coming to a stop, or, when the vehicle accelerates. Other owners complain about the same issue discussed here https://www.Chevybolt.Org/forum/178-2017-chevy-bolt-ev-issues-problems/25985-clicking-noise-very-slow-speed.Html

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