2014 Toyota RAV4 EVToyota Rav4 Ev 2014

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 243690 [USA]: A battery short circuit increases the risk of a fire.
    Toyota motor engineering & manufacturing (toyota) is recalling certain 2013-2018 rav4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
    dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed december 8, 2023. Remedy parts are anticipated by june 2024. Owners may contact toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 23tb13 and 23ta13.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 110761 [USA]: A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
    Toyota motor engineering & manufacturing (toyota) is recalling certain model year 2006-2012 rav4 vehicles manufactured july 28, 2005, to december 19, 2012, and 2012-2014 rav4 ev vehicles manufactured july 24, 2012, to august 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
    toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on june 24, 2016. Owners may contact toyota customer service at 1-800-331-4331. Toyota's number for this recall is g0f.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 117537 [USA]: Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.
    Toyota motor engineering & manufacturing (toyota) is recalling certain model year 2009-2012 rav4 vehicles manufactured october 27, 2008, to december 19, 2012 and 2012-2014 rav4 ev vehicles manufactured july 24, 2012, to august 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.
    toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint to minimize water splash and a retainer ring to prevent the wiper arm from separating from the wiper motor. The recall began on november 7, 2016. Owners may contact toyota's customer service number at 1-800-331-4331.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 117757 [USA]: An unexpected loss of power steering increases the risk of a crash.
    Toyota motor engineering & manufacturing (toyota) is recalling certain model year 2015 camry, camry hybrid, highlander, and highlander hybrid, and 2014-2015 rav4 vehicles. A component of the electric power steering (eps) electronic control unit (ecu) may have been damaged during the manufacturing process. Over time, this damage may result in failure of the electric power steering system.
    toyota will notify owners, and dealers will inspect the serial number of the eps ecu or steering column assembly. If the number is within the affected range, the eps ecu will be replaced, free of charge. The recall began on may 7, 2015. Owners may contact toyota customer service at 1-800-331-4331.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 109650 [USA]: A loss of drive power may increase the risk of a crash.
    Toyota motor engineering & manufacturing (toyota) is recalling certain model year 2012-2014 rav4 ev vehicles manufactured july 24, 2012, to august 29, 2014. Due to a software issue within a component of the electric vehicle traction motor assembly, the electric propulsion motor may shift to "neutral" resulting in a possible loss of drive power.
    toyota will notify owners, and dealers will update the electric vehicle traction motor assembly software, free of charge. The recall began on september 10, 2015. Owners may contact toyota customer service at 1-800-331-4331.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 108817 [USA]: If the system incorrectly detects an electrical short and turns off the trailer lights while the trailer is being towed at night, there is an increased risk of a crash.
    Southeast toyota distributors, llc (set) is recalling certain model year 2013-2015 toyota rav4 vehicles manufactured june 1, 2013, to december 29, 2014, and equipped with an accessory trailer light module. The software within the module may incorrectly detect an electrical short and preventively turn off the electrical current and the trailer lights.
    set will notify owners, and dealers will replace the trailer light module with a new unit with corrected software, free of charge. The recall began on march 17, 2015. Owners may contact set customer service at 1-866-405-4226. Set's number for this recall is set-15a.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 119920 [USA]: Accessories that detach from a vehicle may result in a vehicle crash and/or personal injury.
    Southeast toyota distributors, llc (set) is recalling certain model year 2014-2015 toyota 4runner, tacoma, fj cruiser, land cruiser, rav4, scion frs, and xb vehicles. The affected vehicles may have accessories installed by set, such as running boards or other items, that were incorrectly installed. The accessory attaching fasteners were not tightened with the proper torque, possibly causing the accessory to detach from the vehicle.
    set will notify owners, and dealers will inspect and tighten the affected bolts, free of charge. The recall began february 23, 2015. Owners may contact set customer service at 1-866-405-4226. Set's number for this recall is set-14b.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2021723 [Canada]: Accessories
    Issue: this recall is for certain block heater kits installed on certain vehicles or sold as accessories at toyota or lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: this recall only affects the following block heater/cord part numbers: C014003034 pk5a408j09 pU14000904 C014003151 pk5a408j13 pU14000905 C014000885 pk5a489j11 pU14000907 C014000888 pk5a489j22 pU14000909 C014000907 pk5a410h00 pU14000911 C014100904 pU14000900 pU14000913 C014100907 pU14000901 pU14003571 C014100911 pU14000902 pk5a408j05 pU14000903 safety risk: engine block heater wiring that overheats or melts could create the risk of a fire. Corrective actions: toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

  • Recall 2019428 [Canada]: Accessories
    Issue: on certain vehicles, the hook and loop material used to attach the carpet to its underpadding may not be flame resistant. As a result, when it is tested alone, the loop fasteners do not meet the requirements of canadian regulations. Safety risk: as the carpet is always assembled, and the loop fasteners are very small, this problem does not create a safety risk. Corrective action: this is not a recall. The company has made production changes to ensure that all new vehicles meet the requirements of canadian regulations.

  • Recall 2019420 [Canada]: Other
    Issue: this recall is for aftermarket replacement rear window glass produced by vitro automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: this is a voluntary recall that is not being conducted under the requirements of the motor vehicle safety act. Safety risk: glass that breaks in to large pieces could create a risk of injury. Corrective actions: the company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “dot 287” along with the lettering “vmr” (replacement market) and a date code that is before july 2019. This information is printed on the bottom corner of the glass. Consumers should contact vitro's customer service at 1-412-995-6457 or [email protected] to arrange for replacement of the glass.

  • Recall 2015103 [Canada]: Steering
    On certain vehicles, the circuit board for the electric power steering electronic control unit may be damaged. A damaged circuit board could result in sudden loss of steering power assist and would trigger a warning lamp to illuminate. A vehicle experiencing a loss of steering power assist would revert to a manual steering mode which would require greater driver effort, especially at low vehicle speeds. A loss of steering power assist could ultimately result in a crash causing property damage and/or personal injury. Correction: dealers will replace inspect the electric power steering electronic control unit and, if affected, replace the electronic control unit with a new one.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • T-PANT-2024-004- - ENGINE AND ENGINE COOLING: This is to advise of various price adjustments that will affect toyota genuine motor oil and long life coolant, effective march 1, 2024. These products are ordered through the toyota complete maintenance care (tcmc) website.
  • T-SB-0043-14 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Obsolete notice january 22, 2024: this bulletin is now obsolete. Please see t-sb-0057-18.
  • TSB005823 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS: Tsb: the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
  • TSB003220 - AIR BAGS: Tsb: replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) (see figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
  • T-SB-0057-18 - ELECTRICAL SYSTEM: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
  • Z3G_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • Z2G_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • ZKG_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • Z3G_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • Z2G_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • ZKG_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • ZKG_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • Z3G_Technical_In - STRUCTURE:BODY: Ti: technical instructions customer support program zkg multiple models and model years vehicles painted with blizzard pearl (070) or super white (040) paint color coverage for peeling of factory-applied paint
  • Z3G_Paint_Repair - STRUCTURE:BODY: Csp: customer support program zkg ? Paint repair process
  • Z3G_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • Z2G_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • T-SB-0094-21 Rev - AIR BAGS: Tsb: some 2005 ? 2022 model year toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
  • TSB001221Rev2 - STRUCTURE: Tsb: some 2010 ? 2022 model year toyota vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water and
  • TSB001221Rev2 - STRUCTURE: Tsb: some 2010 ? 2022 model year toyota vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water and
  • TSB009421Rev1 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Tsb: some 2005 ? 2022 model year toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
  • Support Program - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • Toyota Safety Re - EQUIPMENT: Toyota safety recall and service campaign - technician certification requirements 4.14.2022
  • TTT063620 - BACK OVER PREVENTION: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions
  • ZKG_Dealer_Lette - EQUIPMENT: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
  • ZKG_Technical_In - EQUIPMENT: Ti: technical instructions customer support program zkg multiple models and model years vehicles painted with blizzard pearl (070) or super white (040) paint color coverage for peeling of factory-applied paint
  • ZKG_Paint_Repair - EQUIPMENT: Csp: customer support program zkg - paint repair process operation flow chart
  • 21TG01 Dealer Le - ELECTRICAL SYSTEM: Dl: during a recent investigation of reported battery fires in 2013-2018 rav4 vehicles with gasoline engines (excluding hybrid models), toyota discovered that many non-toyota retailers and others who sell or install replacement batteries we
  • T-SB-0012-21 Rev - SEATS: Tsb: some 2010 ? 2022 model year toyota vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water and
  • T-SB-0003-22 - ELECTRICAL SYSTEM:WIRING: Tsb this service bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This service bulletin should be used in conjunction with the applicable model and model year el
  • Toyota PRO19-02 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Pol: this consolidated tire warranty guide contains the complete warranty terms for all brands of ground and spare tires currently in use by toyota. This information must be kept near the point of vehicle sale and be available to any custom
  • 21TG01 Technical - ELECTRICAL SYSTEM: Ti: technical instructions for consumer advisory 21tg01 12-volt battery size and installation inspection certain 2013 ? 2018 rav4
  • 21TG01 Dealer Le - ELECTRICAL SYSTEM: Dl: during a recent investigation of reported battery fires in 2013-2018 rav4 vehicles with gasoline engines (excluding hybrid models), toyota discovered that many non-toyota retailers and others who sell or install replacement batteries we
  • T-SB-0094-21 - STRUCTURE: Tsb: some 2005 ? 2022 model year toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
  • 21TG01_Dealer_Da - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Dd: 21tg01_dealer_daily_message
  • 21TG01 Battery S - ELECTRICAL SYSTEM: Consumer advisory 21tg01 12-volt battery size/installation condition disclosure form
  • 21TG01 TI Publis - ELECTRICAL SYSTEM: Ti: technical instructions for consumer advisory 21tg01 12-volt battery size and installation inspection certain 2013 ? 2018 rav4
  • 21TG01 Region Le - ELECTRICAL SYSTEM: Rl: during a recent investigation of reported battery fires in 2013-2018 rav4 vehicles with gasoline engines (excluding hybrid models), toyota discovered that many non-toyota retailers and others who sell or install replacement batteries we
  • 21TG01 Dealer Le - ELECTRICAL SYSTEM: Dl: during a recent investigation of reported battery fires in 2013-2018 rav4 vehicles with gasoline engines (excluding hybrid models), toyota discovered that many non-toyota retailers and others who sell or install replacement batteries we
  • ZKG Important Up - STRUCTURE: Dl: customer support program zkg multiple models and model years vehicles painted with blizzard pearl (070) or super white (040) paint color coverage for peeling of factory-applied paint
  • ZKG Customer Sup - STRUCTURE: Rl: customer support program zkg multiple models and model years vehicles painted with blizzard pearl (070) or super white (040) paint color coverage for peeling of factory-applied paint
  • T-TT-0578-19 Rev - EQUIPMENT:ELECTRICAL: Tt: some customers may encounter bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various bluetooth audio function
  • T-SB-0080-19 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: some 2006 ? 2022 model year toyota vehicles in particular geographic areas may exhibit a condition where the hvac evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (arinix tip) is avai
  • Toyota PRO21-UFR - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Updates to the 2014-2021 toyota universal flat rate manual
  • T-PG007-01 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Replacement vin plates.
  • T-PG002-91 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Product general information.
  • Dealer Daily Mes - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Dd: on 2/25/2021, nhtsa opened an investigation into certain rav4 vehicles related to the 12v battery.
  • Dealer Daily Mes - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Dd: on 2/25/2021, nhtsa opened an investigation into certain rav4 vehicles related to the 12v battery.
  • Toyota Safety Re - AIR BAGS: Toyota safety recall and service campaign - technician certification requirements
  • Updated ZH1 U760 - SEAT BELTS: Dp: in these vehicles, toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approxi
  • T-SB-0023-15 Rev - AIR BAGS: Tsb: some 2013 ? 2015 model year rav4 vehicles may exhibit a brief shudder intermittently while driving under light loads between approximately 25 and 50 mph. The torque converter and engine control module/ecm (sae term: powertrain control
  • T-TT-0636-20 Rev - BACK OVER PREVENTION: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions.
  • T-SB-0044-16 Obs - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Obsolete notice march 08, 2021: this bulletin is now obsolete. Please see t-sb-0012-21.
  • T-SB-0040-08 Obs - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Obsolete notice march 08, 2021: this bulletin is now obsolete. Please see t-sb-0044-16.
  • T-SB-0012-21 - SEATS: Tsb: some 2010 ? 2021 model year toyota vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water an
  • T-SB-0032-20 Rev - EQUIPMENT: Tsb: replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) (see figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re
  • T-SB-0125-20 - BACK OVER PREVENTION:DISPLAY FUNCTION: Tsb: toyota models equipped with the premium hdd navigation (avn/aw-emv) system will periodically require an update to the gracenote database. Gracenote includes detailed information for songs (genre, artist, song title, album name, etc.)
  • T-TT-0636-20 - BACK OVER PREVENTION: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions.
  • T-SB-0125-20 - EQUIPMENT: Tsb: toyota models equipped with the premium hdd navigation (avn/aw-emv) system will periodically require an update to the gracenote database. Gracenote includes detailed information for songs (genre, artist, song title, album name, etc.)
  • T-TT-0636-20 - SERVICE BRAKES, HYDRAULIC: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions.
  • T-SB-0108-15 Obs - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Obsolete notice december 16, 2020: this bulletin is now obsolete. Please see t-sb-0125-20.
  • Customer Support - STRUCTURE: Re: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
  • ZKG_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • T-TT-0628-20 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Tt: hvac drain tube is found to be blocked/clogged.
  • T-TT-0578-19 Rev - EQUIPMENT ADAPTIVE/MOBILITY: Tt: some customers may encounter bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various bluetooth audio functio
  • ZKG_Proper_Photo - EQUIPMENT ADAPTIVE/MOBILITY: Zkg website proper photograph submission
  • ZKG_Dealer_Lette - EQUIPMENT ADAPTIVE/MOBILITY: Ti: technical instructions customer support program zkg multiple models and model years vehicles painted with blizzard pearl (070) or super white (040) paint color coverage for peeling of factory-applied paint
  • ZKG_Dealer_Lette - EQUIPMENT: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
  • ZKG_Dealer_Lette - EQUIPMENT ADAPTIVE/MOBILITY: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
  • 20R001 Customer - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : De: safety recall is an integral part of our commitment to meet customer expectations of toyota products. Toyota will be sending follow-up notices to remind owners whose vehicles have not yet had safety recall repairs completed for the ca
  • 20R001 Customer - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Re: toyota will be sending safety recall follow-up notices to owners whose vehicles have not yet had the following safety recall repairs completed. Please note the following information for regional and pd associates.
  • 20R001 Toyota Cu - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Dl: safety recall completion is an important part of our commitment to customer satisfaction of toyota products. Toyota will be conducting follow-up notifications to remind owners whose vehicles have not yet had safety recall repairs comp
  • 20R001 Toytoa Cu - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Rl: toyota plans to conduct safety recall follow-up notifications to owners whose vehicles have not yet had the following safety recall repairs completed. Please note the following information for regional and pd associates.
  • 20R001 Toyota Cu - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Dl: toyota plans to send safety recall follow-up notices for the above referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed.
  • T-TT-0468-17 Rev - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Tt: hvac drain tube is found to be blocked/clogged.
  • T-SB-0391-08 Obs - SUSPENSION: Tsb: obsolete notice june 23, 2020: this bulletin is now obsolete. Please see t-sb-0063-20.
  • T-SB-0063-20 - WHEELS: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin nos. St005-01, su001-08, and t-sb-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure
  • ZKG_Technical_In - EQUIPMENT: Ti: technical instructions customer support program zkg multiple models and model years vehicles painted with blizzard pearl (070) or super white (040) paint color coverage for peeling of factory-applied paint
  • ZKG_Dealer_Lette - EQUIPMENT: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
  • T-SB-0304-17 Obs - EQUIPMENT: Tsb: obsolete notice april 07, 2020: this bulletin is now obsolete. Please see t-sb-0032-20. Replacement certification labels and vin plates
  • T-SB-0032-20 - EQUIPMENT: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin nos. Pg021-88, pg015-89, pg0015-90, pg002-91, pg002-93, pg005-97, pg007-01, pg007-07, pg006-01, pg004-97, t-sb-0144-08, and t-sb-0304-17. The a
  • T-SB-0142-13_Obs - EQUIPMENT: Obsolete notice february 12, 2020: this bulletin is now obsolete. Please see t-sb-0010-20.
  • ZKG_Technical In - EQUIPMENT: Technical instructions customer support program zkg phase 2 ? Customer renotification and repair phase repair is now available multiple models and model years vehicles painted with blizzard pearl (070) or super white (040) paint c
  • ZKG_Technical_In - EQUIPMENT: Technical instructions customer support program zkg phase 2 ? Customer renotification and repair phase repair is now available multiple models and model years vehicles painted with blizzard pearl (070) or super white (040) paint c
  • ZKG_Paint_Repair - EQUIPMENT: Customer support program zkg ? Paint repair process operation flow chart
  • ZKG_Dealer_Lette - STRUCTURE: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle
  • ZKG_Dealer Email - STRUCTURE: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle
  • T-SB-0010-20 - EQUIPMENT: Tsb: some 2004 ? 2017 model year toyota vehicles may exhibit odors naturally occurring from the hvac system and/or related environmental factors. Although there is no way to eliminate these odors, follow the general procedure in this bull
  • T-SB-0008-20 - EQUIPMENT: Tsb: vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?Leak? Should b
  • ZKG_Technical In - EQUIPMENT ADAPTIVE/MOBILITY: Technical instructions: customer support program zkg ? Technical instructions. December 12, 2019. This document has been updated to clarify that only authorized toyota dealerships are authorized to confirm if the paint peeling condition is
  • ZKG_Dealer Packa - EQUIPMENT ADAPTIVE/MOBILITY: Dealer package: december 12, 2019 this document has been updated to clarify that only authorized toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that the pain
  • ZKG_Technical In - STRUCTURE: Technical instructions: technical instructions customer support program zkg phase 2 ? Customer renotification and repair phase repair is now available multiple models and model years vehicles painted with blizzard pearl (070) or super whit
  • ZKG_Paint Repair - STRUCTURE: Repair process: customer support program zkg ? Paint repair process.
  • ZKG_Dealer Packa - STRUCTURE: Dealer package: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied du
  • ZKG_Dealer Email - STRUCTURE: Dealer email: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied duri
  • ZKG_Region Lette - STRUCTURE: Region letter: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied dur
  • ZKG_Region Email - STRUCTURE: Region email: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied duri
  • Customer Support - STRUCTURE: Dealer daily message: ***phase 2 ? Customer renotification and repair phase*** repair is now available multiple models and model years vehicles painted with blizzard pearl (070) or super white (040) paint color coverage for peeling of fact
  • T-SB-0162-19 - STRUCTURE: Tsb: some 2008 ? 2019 model year toyota vehicles painted with either 070 blizzard pearl or 040 super white may exhibit peeling paint on one or more metal body panels. The paint may peel between the primer and e-coat layer, exposing the gray
  • T-SB-0117-19_Rev - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Tsb: revision notice december 02, 2019 rev1: ? The bulletin title and software update section have been updated. Any previous printed versions of this bulletin should be discarded. Some 2014 model year corolla vehicles equipped with entune?
  • ZKG_Technical In - EQUIPMENT ADAPTIVE/MOBILITY: Technical instructions: december 12, 2019. This document has been updated to clarify that only authorized toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that
  • T-SB-0294-17_Rev - EQUIPMENT: Tsb: revision notice november 11, 2019 rev2: ? The parts information and required tools & equipment sections have been updated. Any previous printed versions of this bulletin should be discarded. Supersession notice the information contain
  • T-TT-0578-19 - STEERING: Tt: some customers may encounter bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various bluetooth audio functions a
  • T-SB-0025-19_Rev - BRAKES (PWS): Tsb: revision notice september 26, 2019 rev1: ? The warranty information, parts information, and repair procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2009 ? 2018 model year ra
  • T-TT-0574-19 - EQUIPMENT: Tt: some customers may experience poor outgoing bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust bluetooth sound quality to compensate for echo or excessive back
  • T-TT-0573-19 - ELECTRICAL SYSTEM: Tt: some customers may experience a call failure when attempting to call a conference call number that has been saved in their phonebook (ex: ?8005550122,,,1.,2;;;2#?). This issue is caused by changes to the bluetooth in the ios 13 update a
  • T-SB-0117-19 - EQUIPMENT:ELECTRICAL: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin no. T-sb-0015-15. Service bulletin no. T-sb-0015-15 is obsolete and any printed versions should be discarded. Some 2014 model year corolla vehic
  • ZKG_Dealer Packa - STRUCTURE:BODY: Dealer package: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied du
  • ZKG_Dealer Packa - STRUCTURE:BODY: Dealer package: phase 1 - customer notification phase repair not yet available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports ind
  • ZKG_Region Lette - STRUCTURE:BODY: Region letter: phase 1 ? Customer notification phase repair not yet available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports ind
  • ZKG_Dealer Email - STRUCTURE:BODY: Dealer email: phase 1 - customer notification phase repair not yet available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indic
  • ZKG_Region Email - STRUCTURE:BODY: Region email: phase 1 - customer notification phase repair not yet available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indic
  • T-SB-0033-14-Obs - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: obsolete notice july 9, 2019: this bulletin is now obsolete. Please see t-sb-0080-19.
  • T-SB-0080-19 - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin no. T-sb-0033-14. ? Applicability has been updated to include 2019 model year toyota vehicles. Service bulletin no. T-sb-0033-14 is obsolete and
  • ZH1-Toyota POL17 - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Warranty enhancement bulletin: toyota has received reports of customer concerns in which the vehicle may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throt
  • T-SB-0076-19 - EQUIPMENT: Tsb: some 2009 ? 2019 model year toyota vehicles with super chrome wheel finishes may become discolored and/or damaged when aftermarket cleaners, polishes, or brake dust removal products are used on wheels with super chrome finishes. Wheel
  • T-SB-0134-16-Rev - ENGINE (PWS): Tsb: revision notice july 01, 2019 rev2: ? Applicability has been updated to 2019 ? 2020 model year toyota vehicles. ? The techstream preparation and process overview sections have been updated. October 30, 2017 rev1: ? Applicability has be
  • T-SB-0142-16_Rev - ELECTRICAL SYSTEM: Tsb: revision notice may 23, 2019 rev1: ? The applicable warranty has been updated. Any previous printed versions of this bulletin should be discarded. Some 2012 ? 2016 model year avalon hybrid, camry hybrid, and rav4 hybrid vehicles may ex
  • T-SB-0025-19 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS: Tsb: some 2009 ? 2018 model year rav4 and 2017 ? 2018 model year im vehicles may exhibit a grind/groan noise from the front brake pads. An updated pad kit is now available as a service part. Follow the repair procedure in this bulletin to a
  • T-TT-0414-16-Rev - EQUIPMENT:ELECTRICAL: Tt: some customers may encounter bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various bluetooth audio functions a
  • T-TT-0468-17-Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tt: hvac drain tube is found to be blocked/clogged.
  • T-SB-0044-16_Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: revision notice february 7, 2019 rev2: * applicability has been updated to include 2010 - 2014 model year matrix, 2017 - 2019 model year c-hr, 2019 model year corolla hatchback, and 2018 - 2019 model year toyota vehicles. G418 the intr
  • T-SB-0033-14_Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: some vehicles in particular geographic areas may exhibit a condition where the hvac evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (arinix tip) is now available to help minimize fut
  • T-TT-0380-15 - ELECTRICAL SYSTEM: Tt: some customers may experience a ?Check ev system? Message after attempting to charge their vehicle. No other vehicle operation or performance issues are present. This may be a result of incompatibility with unapproved ev charging stati
  • T-TT-0379-15 - EQUIPMENT: Tt: some 2014 and 2015my rav4 vehicles may exhibit a B15E6 dtc in the navigation system. This dtc pertains to a system that is not equipped to us market vehicles and should be ignored. This dtc has no adverse effects on the operation of the
  • T-TT-0378-15 - EQUIPMENT: Tt: some customers may experience intermittent bluetooth disconnections if they turn off bluetooth audio in the bluetooth connection menu on an android phone
  • T-TT-0375-15 - EQUIPMENT: Tt: for customer concerns of no or poor outgoing sound from the bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
  • T-TT-0377-15 - EQUIPMENT: Tt: some customers may experience poor outgoing bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust bluetooth sound quality to compensate for echo or excessive back
  • T-TT-0374-15 - EQUIPMENT: Tt: since my 2011, several different update or upgrade usb sst's have been issued for toyota audio and navigation system. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabili
  • TSB018217 - ELECTRICAL SYSTEM: Tsb: supersession notice the information contained in this bulletin supersedes sb no. T-sb-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service bulletin no. T-sb-0101-11 is obsolete and any printed
  • T-SB-0294-17_Rev - EQUIPMENT: Tsb: revision notice november 14, 2018 rev1: ? The required tools & equipment section has been updated. Any previous printed versions of this bulletin should be discarded. Supersession notice the information contained in this bulletin super
  • T-SB-0006-15_Rev - STRUCTURE: Tsb: revision notice november 08, 2018 rev1: revision notice november 08, 2018 rev1: ? The applicability section has been updated. Any previous printed versions of this bulletin should be discarded. Applicability has been updated to include
  • T-SB-0023-15-Rev - POWER TRAIN:AUTOMATIC TRANSMISSION: Tsb: revision notice august 31, 2017 rev1: ? Applicability has been updated to include 2015 model year rav4 vehicles. ? Production change information has been added. ? The parts information section has been updated. Any previous printed ver
  • T-SB-0134-16 - ELECTRICAL SYSTEM: Tsb: supersession notice. Flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service
  • T-TT-0414-16-Rev - EQUIPMENT:ELECTRICAL: Tt: some customers may encounter bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various bluetooth audio functions a
  • T-SB-0120-18 - STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS: Tsb: some 2013 ? 2017 model year rav4 vehicles may exhibit corrosion around the rear hatch hinges. The corrosion may be present in varying degrees, ranging from paint blisters to red surface rust with perforation. Follow the repair procedur
  • T-SB-0134-16 - ENGINE (PWS): Tsb: supersession notice. Flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service
  • Safety Recall an - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Update on technician certification requirements.
  • PG006-01-Obsolet - EQUIPMENT:OTHER:LABELS: Technical service bulletin: obsolete notice: july 31, 2018: this bulletin is now obsolete. Please see t-sb-0304-17.
  • PG004-97-Obsolet - EQUIPMENT:OTHER:LABELS: Technical service bulletin: obsolete notice: july 31, 2018: this bulletin is now obsolete. Please see t-sb-0304-17.
  • T-SB-0304-17_Rev - EQUIPMENT: Tsb: revision notice july 31, 2018 rev2: ? The supersession notice has been updated. January 11, 2018 rev1: ? The supersession notice has been updated. Any previous printed versions of this bulletin should be discarded. Supersession notice
  • T-SB-0057-18 - EQUIPMENT: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin no. T-sb-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year toyota vehicles. Service bulletin no. T-sb-0043-14 is obso
  • ZH1_Toyota POL17 - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Warranty policy bulletin: toyota has received reports of customer concerns in which the vehicle may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle c
  • T-SB-0207-17 - EQUIPMENT: Tsb: some north american produced rav4, highlander, highlander hv, and sienna vehicles equipped with manual front seats may exhibit an inoperative forward/rearward adjustment function. Upon closer inspection it may be noticed that the seat
  • T-SB-0047-16 - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: the breather plug should be replaced during any differential/transfer case repairs to prevent possible repeat failures. The subsequent use of the original breather plug after a repair has been found to contribute to the failure of the
  • T-SB-0044-16 - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: on some vehicles, when rapgard? Is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the rapgard?
  • T-SB-0047-16 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: the breather plug should be replaced during any differential/transfer case repairs to prevent possible repeat failures. The subsequent use of the original breather plug after a repair has been found to contribute to the failure of the
  • T-SB-0044-16 - STRUCTURE:BODY: Tsb: on some vehicles, when rapgard? Is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the rapgard?
  • ZH1 Updated U760 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Dealer letter: december 13, 2017. Description of the covered transmissions has been corrected. In these vehicles, toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up.
  • T-TT-0392-16 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tt: some customers may experience bluetooth connection issues after updating the android operating system to 5.X.X (lollipop) or later.
  • T-TT-0340-15 - EQUIPMENT: Tt: while accessing the repair manuals for models that have undergone a full model change starting with the 2013 rav4, you may encounter disabled (i.E. Greyed out) "info button" links while browsing with internet explorer 10. You can identi
  • T-TT-0234-13 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabilit
  • T-TT-0294-14 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tt: greenhouse gas logic (ghc) has been implemented on toyota a/c systems to reduce tailpipe emissions. The federal government issues caf (corporate average fuel economy) credits to vehicle manufacturers that implement new technologies tha
  • T-TT-0234-13 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabilit
  • T-TT-0355-15 - ELECTRICAL SYSTEM:SOFTWARE: Techtip: condition: customers may experience connectivity issues when the following conditions are met: the customer?S iphone is operating on ios9 firmware the customer?S iphone is connected to the vehicle via bluetooth. If the veh
  • T-TT-0392-16 - EQUIPMENT:ELECTRICAL: Tt: some customers may experience bluetooth connection issues after updating the android operating system to 5.X.X (lollipop) or later.
  • T-TT-0391-16 - EQUIPMENT: Tt: when replacing the hard disk drive (hdd) or navigation unit (navi unit) follow the instructions below.
  • T-SB-0036-13 Rev - POWER TRAIN: Tsb: this bulletin includes basic procedures for inspecting and adjusting world standard (ws) automatic transmission fluid (atf) level at normal vehicle operating temperature. Note: the following adjustment procedures are for u660e/f and
  • T-SB-0031-16 - ELECTRICAL SYSTEM: Tsb: some 2014 ? 2016 model year highlander, highlander hv and rav4 vehicles may exhibit an intermittent cruise control stalk illumination flicker condition. Please follow the repair procedure below to address this condition.
  • T-SB-0015-15 Rev - EQUIPMENT: Tsb: rev1 the introduction and the software version sections have been updated. Some 2014 model year corolla vehicles equipped with entune? Audio (version bu.26.42) or entune? Premium audio (version au.26.61) may exhibit one or more of th
  • T-TT-0374-15 - ELECTRICAL SYSTEM:SOFTWARE: Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicab
  • TTT-0268-13 Rev3 - ELECTRICAL SYSTEM: Tt: some customers may encounter bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent bluetooth failure to connect when first turning on the vehicle. ? Various bluetooth audio functions are no lon
  • T-TT-0385-16 - ELECTRICAL SYSTEM:SOFTWARE: Tech tip: this tech tip is being provided to bring attention to the new location of the entune/nav/map update and upgrade usb directory. Click on the tis tab, diagnostics tab, telematics tab, and the document is now located under the refer
  • TTT-0337-15 Rev1 - ELECTRICAL SYSTEM:SOFTWARE: Tt: when updating either the navigation or radio firmware, verify the vehicle applicability before beginning the update.
  • TTT-0234-13 Rev6 - EQUIPMENT:ELECTRICAL: Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabilit
  • TTT-0344-15 Rev1 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: iphone text messages do not appear on multimedia dis[play.
  • T-TT-0360-15 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: customers may experience connectivity issues when the following conditions are met: the customer's iphone is operating on ios9 firmware. The customer's iphone is connected to the vehicle via bluetooth. The customer may complain of the f
  • TSB-0003-14 Rev2 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Obsolete notice: april 2, 2015: this bulletin is now obsolete. Please see t-sb-0015-15.
  • T-TT-0381-16 - ELECTRICAL SYSTEM:SOFTWARE: Tech tip: some customers may experience difficulty programming homelink.
  • TSB-0012-13 Rev2 - ENGINE (PWS): Tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bull
  • T-TT-0399-16 - ELECTRICAL SYSTEM: Tt: multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
  • T-TT-0118-11 Rev - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Technicians should confirm the following key points to minimize the potential for future mil "on" concerns after hv battery replacement.
  • T-TT-0213-13 - AIR BAGS: Toyota vehicles are equipped with srs, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the srs airbags or pretensioner devi
  • T-SB-0012-13 - ELECTRICAL SYSTEM:SOFTWARE: Flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bulletin de
  • SST Requirements - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Ssts are key elements to provide your customers with swift and accurate repairs resulting in superior customer satisfaction.
  • T-TT-0226-13 - ELECTRICAL SYSTEM: The customer is having difficulty changing the multi-display screen from day mode. If the multi-display screen is set to day mode when the headlights are on, the setting we be memorized when the engine is turned off.
  • T-SB-0391-08 Rev - POWER TRAIN: This bulletin contains general vehicle pulling diagnosis and repair procedures along with specific information to help correct pulling complaints.
  • T-SB-0023-13 - EQUIPMENT: 2014 model year vehicles are equipped with driver?S side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Fo
  • T-SB-0022-13 - WHEELS: During the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain
  • T-SB-0021-13 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage condition
  • T-SB-0020-13 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some 2014 model year vehicles are equipped with a smart key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the smart key functions (smart entry an
  • T-TT-0005-10 - ENGINE (PWS): Starting with 2010 model year, toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There a re man benefits of this oil.
  • T-SB-0017-14 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: The purpose of this bulletin is to provide a procedure to adjust tire pressure correctly when outside temperature is significantly colder or warmer than shop temperature. Seasonal temperature change can dramatically alter tire pressure, whi
  • T-SB-0229-12_Rev - ELECTRICAL SYSTEM: Tsb: revision notice november 22, 2017 rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a toyota vehicle becomes submerg
  • T-SB-0133-14_Obs - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tsb: obsolete notice november 16, 2017: this bulletin is now obsolete. Please see t-sb-0294-17.
  • T-SB-0012-13 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tsb: obsolete notice: september 14, 2016: this bulletin is now obsolete. Please see t-sb-0134-16.
  • T-TT-0426-16 - ELECTRICAL SYSTEM:SOFTWARE: Tt: some technicians have experienced communication issues between the techstream tesla software program and gateway ecu when attempting to read mil on information or firmware update. Utilize the troubleshooting steps provided in the reco
  • T-SB-0142-13 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: revision notice november 10, 2016 rev2: ? Applicability has been updated to include 2016 ? 2017 model year toyota vehicles. ? Parts information section has been updated. Some 2004 ? 2017 model year toyota vehicles may exhibit odor
  • T-TT-0424-16 - WHEELS:LUGS/NUTS/BOLTS: Tt: front brake vibration key points: * issue can occur at any time if improper torque is applied on lug nuts * over time, even one lug nut over or under torqued, can cause a vibration issue * when lug nuts are over torqued, this causes
  • T-TT-0295-14 - EQUIPMENT: Tech tip: 2014 my vehicles equipped with entune plus and entune premium audio system* may exhibit
  • T-TT-0294-14 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tech tip: greenhouse gas logic (ghg) has been implemented on toyota a/c systems to reduce tailpipe emissions
  • T-TT-0010-10 Rev - BACK OVER PREVENTION: Tech tip: low battery voltage can contribute to a mil "on" condition for P0335 (crankshaft position
  • T-SB-0012-13 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bullet
  • T-TT-0246-13 Rev - VISIBILITY: Tech tip: tips for writing a dpr (dealer product report) on manufacturing issues for windows and windshields.
  • T-TT-0262-13 Rev - ENGINE (PWS): Tech tip: starting with the 2010 model year, toyota began a gradual transition to the use of synthetic 0w20 viscosity engine oil. There are multiple benefits of this oil including: reduced friction and wear on engine surfaces, improved fuel
  • T-TT-0180-12 Rev - EQUIPMENT: Tech tip: when replacing the hard disk drive (hdd) or navigation unit (navi unit) follow the instructions below:
  • T-SB-003-01 - OB - UNKNOWN OR OTHER: Tsb: obsolete notice: july 7, 2014: this bulletin is now obsolete.
  • T-SB-0003-14 Rev - EQUIPMENT:ELECTRICAL: Tsb: some 2014 model year corolla vehicles equipped with entune? Audio (version bu.26.42) or entune? Premium audio (version au.26.61) may exhibit one or more of the following conditions: ? Apps screen displays after re-route (entune? Premi
  • T-SB-0043-14 Rev - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • T-SB-0043-14 - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • T-SB-0294-17 - EQUIPMENT: Tsb: supersession notice the information contained in this bulletin supersedes sb no. T-sb-0133-14. ? The parts information, required tools & equipment, and on-vehicle navigation update sections have been updated. Toyota models equipped wit
  • T-SB-0108-15_Rev - EQUIPMENT: Tsb: revision notice october 11, 2017 rev2: ? The required tools & equipment section has been updated to include a new usb drive map update. Supersession notice the information contained in this bulletin supersedes sb no. T-sb-0006-13. Toyo
  • T-TT-0453-17-Rev - EQUIPMENT: Tt: previously, an error message was received when performing dcm activation initiated by techstream. This condition has been remedied, and dcm activation utilizing techstream can now be resumed.
  • T-SB-0142-16 - ENGINE (PWS): Tsb: some 2012 ? 2016 model year avalon hv, camry hv and rav4 hv vehicles may exhibit a mil ?On? Condition with dtc P0A7A with information code 122 (generator inverter fail signal detection). Follow the procedure in this bulletin to addres
  • T-TT-0309-14 Rev - ELECTRICAL SYSTEM: Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. Condition tends to occur to customers who have many previous t
  • T-SB-0133-14 Rev - EQUIPMENT: Tsb: revision notice: the parts information section, and the required tools & equipment section has been updated. Toyota models equipped with the premium hdd navigation (avn/aw-emv) system require a special service tool (sst) usb drive t
  • T-TT-0340-15 - ELECTRICAL SYSTEM:SOFTWARE: Tt: while accessing the repair manuals for models that have undergone a full model change starting with the 2013 rav4, you may encounter disabled (i.E. Greyed out) "info button" links while browsing with internet explorer 10. You can identi
  • T-TT-0234-13 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabilit
  • T-TT-0294-14 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tt: greenhouse gas logic (ghc) has been implemented on toyota a/c systems to reduce tailpipe emissions. The federal government issues caf (corporate average fuel economy) credits to vehicle manufacturers that implement new technologies tha
  • T-TT-0234-13 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabilit
  • T-TT-0355-15 - ELECTRICAL SYSTEM:SOFTWARE: Techtip: condition: customers may experience connectivity issues when the following conditions are met: the customer?S iphone is operating on ios9 firmware the customer?S iphone is connected to the vehicle via bluetooth. If the veh
  • T-SB-0275-17 - ELECTRICAL SYSTEM: Tsb: supersession notice the information contained in this bulletin supersedes sb no. T-sb-0168-13. ? The entire bulletin has been updated. Service bulletin no. T-sb-0168-13 is obsolete and any printed versions should be discarded. Be sure
  • T-TT-0453-17 - EQUIPMENT:ELECTRICAL: Tt: an error message is received when performing dcm activation initiated by techstream. This is a known condition and will be remedied in the near future. Please discontinue dcm activations utilizing techstream until further notice.
  • T-SB-0218-17_Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: revision notice july 20, 2017 rev1: applicability has been updated to exclude 2007 ? 2017 model year avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deplo
  • T-SB-0003-14 Rev - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Obsolete notice: april 2, 2015: this bulletin is now obsolete. Please see t-sb-0015-15.
  • T-PG006-00 Obsol - EQUIPMENT:OTHER:LABELS: This bulletin is now obsolete. Please see t-sb-0054-13.
  • T-SB-0054-13 - EQUIPMENT: California (ca), federal (fed), and 50 state certified emission control underhood labels (emission labels) may be obtained through your dealership?S parts department utilizing standard replacement parts ordering procedures. Follow the guide
  • T-SB-0020-13 Rev - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Some 2014 model year vehicles are equipped with a smart key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the smart key functions (smart entry an
  • T-TT-0246-13 - VISIBILITY: Tips for writing a dpr (dealer product report) on manufacturing issues for windows and windshields.
  • T-SB-0083-13 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable repair manual for vehicle specific repair procedures and parts.
  • T-SB-0020-13 Rev - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Some 2014 model year vehicles are equipped with a smart key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the smart key functions (smart entry an
  • T-TT-0257-13 - EQUIPMENT: Itunes radio is a new feature for iphone 4, 4s, 5, 5s, and 5c running ios 7 or later. This feature does work with the in-vehicle audio system either via bluetooth or by usb cable. Details on how to access this feature are described below.
  • T-TT-0256-13 - EQUIPMENT: Customers using iphone 4, 4s, 5, 5s, or 5c running ios 7.0 or later now have the ability to make facetime audio calls (no video). When a customer is paired by bluetooth hands free and they make a facetime audio call the vehicle radio will t
  • T-TT-0250-13 Rev - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with xm satellite radio inc. After entering into a contract, registration of an 8-digit xm radio id is required. This 8
  • T-TT-0051-10 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: If a customer states there is an unpleasant odor in the vehicle from the hvac system, there are various factors that may be involved.
  • T-TT-0051-10 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: If a customer states there is an unpleasant odor in the vehicle from the hvac system, there are various factors that may be involved.
  • T-TT-0269-13 - VISIBILITY:GLASS, SIDE/REAR: The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick quenching process during manufacturing.
  • T-TT-0268-13 - EQUIPMENT:ELECTRICAL: These concerns can be caused by changes made on the customer?S phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone d
  • T-TT-0267-13 - EQUIPMENT:ELECTRICAL: Some vehicles equipped with display audio may exhibit a condition where the touch screen is inoperative.
  • T-TT-0262-13 - ENGINE (PWS): Due to the improved performance and durability of 0w-20 synthetic oil, toyota has extended the oil change intervals to 10,000 miles for most vehicles that require this oil. With this change, the following should be noted
  • T-TT-0260-13 - EQUIPMENT:ELECTRICAL: Customer?S experiencing this condition can use a 3rd party podcast application on their iphone (such as pocket casts or instances) instead of the native apple podcast application.
  • T-SB-0007-13 Rev - ELECTRICAL SYSTEM:SOFTWARE: This bulletin is now obsolete. Please see t-sb-0133-14
  • T-SB-0006-13 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Toyota models equipped with the premium hdd navigation (avn/aw-emv) system will periodically require an update to the gracenote database. Gracenote includes detailed information for songs (i.E., genre, artist, song title, album name, etc.
  • T-SB-0071-11 Rev - POWER TRAIN: The purpose of this service bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid mil ?On,? Shifting issues, and/or transmission damage. Use the information in this bulletin when
  • T-SB-0166-13 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Pre-delivery service (pds) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing pds: careful inspection for paint chips/scratches and body dents/di
  • T-SB-0165-13 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: 2014 pre-delivery service check sheet
  • T-SB-0122-11 Rev - EQUIPMENT: Beginning in 1998, toyota introduced side airbags as optional equipment. Toyota does not recommend replacement of original seat covers with non-toyota leather or other seat cover materials on vehicles due to the following: seat covers not
  • T-TT-0124-11 - TIRES: Please refer to the following recommendations for the best practices for vehicle tire rotations.
  • T-TT-0278-13 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): The customer is unable to delete their call history or contacts from the denso gen7 navigation system. The ?Delete? Soft button on the multi-information display is greyed out and not selectable.
  • T-TT-0274-13 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some 14my toyota models equipped with a new multimedia system have 3 settings for voice recognition prompts depending on how much voice guidance the customer prefers to have.
  • TS-BO030-01 Obso - VISIBILITY/WIPER (PWS): This bulletin is now obsolete. Please see t-sb-0185-13.
  • T-SB-0185-13 - VISIBILITY: The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
  • T-SB-0142-13 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some 2004 ? 2014 model year toyota vehicles may exhibit odors naturally occurring from the hvac system and/or related environmental factors. Although there is no way to eliminate these odors, follow the general procedure in this bulletin to
  • T-SB-0141-13 - EQUIPMENT: A new special service tool (sst 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the b
  • T-SB-0023-13 Rev - EQUIPMENT ADAPTIVE/MOBILITY: 2014 model year vehicles are equipped with driver?S side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Fo
  • T-SB-0001-13 Rev - EQUIPMENT: If the rav4 ev is put into storage, the state of charge (soc) of the ev battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary.
  • T-SB-0136-13 - EQUIPMENT:OTHER:LABELS: Customer retention and proper maintenance of vehicles has been a major focus for toyota. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a
  • T-SB-0135-13 - EQUIPMENT:OTHER:LABELS: 2014 pre-delivery service check sheet
  • T-TT-0213-13 - AIR BAGS: Toyota vehicles are equipped with supplemental restraint systems (srs), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the
  • T-TT-0280-14 - AIR BAGS: During pre-delivery service (pds), it is standard procedure (as outlined in the pds check sheets) to verify that the safety connect system is in ?Shelled mode? With a green led illuminated prior to delivering the vehicle. Occasionally setti
  • T-SB-0187-12 Rev - TIRES: Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to se
  • T-TT-0268-13 - EQUIPMENT: Customer complains of bluetooth connectivity concerns such as: difficulty to pair phone, intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the custom
  • T-TT-0234-13 - EQUIPMENT: Since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicability.
  • T-TT-0262-13 - ENGINE (PWS): Starting with the 2010 model year, toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil. Due to the improved performance and durability of 0w-20 synthetic oil, toyot
  • T-SB-0015-14 - EQUIPMENT: The following three critical replacement electric powertrain parts for the rav4 ev will be offered on an exchange basis only: on-board charger, final drive/inverter, ev battery. Special requirements for ordering and handling of these compo
  • T-SB-0043-13 Rev - ELECTRICAL SYSTEM:SOFTWARE: Flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for the rav4 ev are released as field-fix procedures described in individual service bulletins. This bulletin details the ecu fla
  • T-SB-0010-14 - POWER TRAIN: The rav4 ev power management control ecu and ev gateway control ecu software has been updated to improve charging performance. To ensure the best ownership experience, it is important to confirm the software is the most current version avai
  • T-SB-0033-14_Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: revision notice march 08, 2017 rev1: ? Applicability has been updated to include 2015 - 2017 model year toyota vehicles. ? The parts information section has been updated. Some vehicles in particular geographic areas may exhibit a c
  • HR1_Dealer Lette - AIR BAGS: Dealer letter: toyota will be sending safety recall follow-up notices to remind owners whose vehicles have not yet had campaign repairs completed.
  • HR1_Region Lette - AIR BAGS: Region letter: toyota will be sending safety recall follow-up notices to remind owners whose vehicles have not yet had campaign repairs completed.
  • T-SB-0044-16_Rev - STRUCTURE:BODY: Tsb: revision notice march 07, 2017 rev1: ? Applicability has been updated to include 2017 model year toyota vehicles. On some vehicles, when rapgard? Is removed the paint may have a stained appearance. These stains appear to be under the c
  • T-SB-0033-14 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Some vehicles in particular geographic areas may exhibit a condition where the hvac evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (arinix tip) is now available to help minimize future o
  • T-SB-0036-13 Rev - POWER TRAIN: This bulletin includes basic procedures for inspecting and adjusting world standard (ws) automatic transmission fluid (atf) level at normal vehicle operating temperature.
  • T-SB-0020-14 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tsb: some 2014 model year vehicles equipped with entune? Premium audio system may exhibit one or more of the following conditions: some pois are shown multiple times, some pois cannot be searched, some road names and pois in voice guidance
  • T-TT-0437-17 - EQUIPMENT:ELECTRICAL: Tt: some customers may experience greyed out buttons or inactive screens (lockouts) while driving. This is to promote safe driving practices and reduce the amount of distractions while driving. These lockouts can?T be deactivated or defeat
  • T-SB-0187-12_Rev - TIRES: Tsb: revision notice february 12, 2018 rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous print
  • T-SB-0009-18 - EQUIPMENT: Tsb: the purpose of this service bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the ve
  • T-SB-0304-17_Rev - EQUIPMENT: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin nos. Pg021-88, pg015-89, pg0015-90, pg002-91, pg002-93, pg005-97, pg007-01, pg007-07, and t-sb-0144-08. Service bulletin nos. Pg021-88, pg015-89
  • T-SB-0187-12_Rev - TIRES: Tsb: revision notice february 12, 2018 rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous print
  • T-SB-0009-18 - EQUIPMENT: Tsb: the purpose of this service bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the ve
  • GST-TSB-17-001 - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: This communication is informing dealer principals, general managers, service managers & parts managers of a technical service bulletin initiated by gulf states toyota, inc. (gst) to inspect and repair toyota rav4 and corolla vehicles equipp
  • T-SB-0134-16_Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: revision notice october 30, 2017 rev1: * applicability has been updated to include 2018 model year vehicles. Supersession notice the information contained in this bulletin supersedes sb no. T-sb-0012-13. Flash reprogramming allows the
  • T-SB-0304-17 - STRUCTURE:BODY:DOOR : Tsb: vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) may be available from toyota, provided the request meets one of the criteria lis
  • ZH1_Toyota POL17 - EQUIPMENT ADAPTIVE/MOBILITY: Warranty policy bulletin: toyota has received reports of customer concerns in which the vehicle may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle c
  • ZH1_Toyota POL17 - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Warranty policy bulletin: toyota has received reports of customer concerns in which the vehicle may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle
  • ZH1_Dealer Lette - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Dealer letter: in these vehicles, toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions betw
  • ZH1_Region Lette - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Region letter: in these vehicles, toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions betw
  • ZH1_Dealer Email - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Dealer email: in our continuing efforts to ensure the best in customer satisfaction, toyota is announcing a warranty enhancement program to extend the warranty coverage for repairs related to u760e torque converter shudder. In these vehicl
  • ZH1_Region Email - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Region email: in our continuing efforts to ensure the best in customer satisfaction, toyota is announcing a warranty enhancement program to extend the warranty coverage for repairs related to u760e torque converter shudder. In these vehicl
  • ZH1_Dealer Daily - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Dealer daily message: warranty enhancement program zh1 dealer letter and/or technical instructions now available on tis.
  • T-TT-0414-16 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: some customers may encounter bluetooth connectivity concerns such as: *difficulty to pair the phone. *intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. *various bluetooth audio functions a
  • T-SB-0096-16 - BRAKES (PWS): Tsb: some 2012 - 2016 model year rav4 vehicles may exhibit a squeak noise which is heard coming from the front brakes with light to moderate braking. To address this squeak noise condition, use the following repair procedure.
  • T-SB-0025-15 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Tsb: while a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating veh
  • T-SB-0083-13 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable repair manual for vehicle specific repair procedures and parts.
  • T-SB-0023-15 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Tsb: some 2013 - 2014 model year rav4 vehicles may exhibit a brief shudder intermittently while driving under light loads between approximately 25 and 50 mph. The torque converter and engine control module/ecm (sae term: powertrain control
  • T-TT-0309-14 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. Condition tends to occur to customers who have many previous te
  • T-TT-0367-15 - EXTERIOR LIGHTING:HEADLIGHTS: Tt: some vehicles with aftermarket headlamps (non oem) are being repaired/replaced under warranty with oem equipment.
  • T-SB-0108-15 - ELECTRICAL SYSTEM:SOFTWARE: Tsb: toyota models equipped with premium hdd navigation (avn/aw-emv) system will periodically require an update to the gracenote database. Gracenote includes detailed information for songs (eg., genre, artist, song, title, album name, etc.)
  • T-SB-0133-14 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tsb: toyota models equipped with the premium hdd navigation (avn/aw-emv) system require a special service tool (sst) usb drive to update the map, points of interest, gracenote, and system software. The sst is used with all vehicles to deliv
  • T-SB-0006-13 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tsb: obsolete notice november 5, 2015: this bulletin is now obsolete. Please see t-sb-0108-15
  • T-SB-0020-14 Rev - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tsb: some 2014 model year vehicles equipped with entune premium audio system may exhibit one or more of the following conditions: * some pois are shown multiple times * some pois cannot be searched * some road names and pois in voice gu
  • T-SB-0043-14 Rev - EQUIPMENT:ELECTRICAL: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
  • T-SB-0037-15 Rev - BRAKES (PWS): Tsb: some 2013 - 2015 model year rav4 vehicles may exhibit a grinding noise condition which is heard coming from the rear wheels while driving the vehicle at low speed and applying the brakes. This is due to corrosion build-up from overnigh
  • T-TT-0337-15 - ELECTRICAL SYSTEM:SOFTWARE: Tt: when updating either the navigation or radio firmware, verify the vehicle applicability before beginning the update.
  • T-TT-0234-13 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabilit
  • T-TT-0262-13 Rev - ENGINE AND ENGINE COOLING: Tt: starting with 2010 model year, toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil. Due to the them improved performance and durability of 0w-20 synthetic oil, to
  • T-SB-0101-11 Rev - ELECTRICAL SYSTEM: Tsb: when servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
  • T-SB-0142-13 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: some 2004 - 2015 model year toyota vehicles may exhibit odors naturally occurring from the hvac system and/or related environmental factors. Although there is no way to eliminate these odors, follow the general procedure in this bullet
  • T-SB-0003-14 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tsb: obsolete notice-april 2, 2015: this bulletin is now obsolete. Please see t-sb-0015-15.
  • T-SB-0015-15 - ELECTRICAL SYSTEM:SOFTWARE: Tsb: follow the repair procedure in this bulletin to install the latest software version.
  • T-TT-0268-13 Rev - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: some customers may encounter bluetooth connectivity concerns such as: * difficulty to pair the phone. * intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. * various bluetooth audio function
  • TT-0307-14 Rev2 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: some customers may encounter various bluetooth connectivity concerns after upgrading to ios 8.0 and later. Conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed
  • T-SB-0040-08 - STRUCTURE:BODY: Tsb: on some vehicles, when rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the rapgard. T
  • T-SB-0006-15 - STRUCTURE:BODY:ROOF AND PILLARS: Tsb: some 2013 - 2015 model year rav4 vehicles may exhibit a condition where the center roof drip molding on the right hand and/or left hand side of the vehicle becomes loose. An updated molding is available to address this condition.
  • T-TT-0267-13 Rev - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: some vehicles equipped with display audio may exhibit a condition where the touch screen is inoperative.
  • T-TT-307-14 Rev1 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: customers complain of various bluetooth connectivity concerns after upgrading to ios 8.0 and later. Conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed throug
  • T-TT-0321-15 - ENGINE AND ENGINE COOLING: Tt: customer complaint of mil (:check engine light) on condition. Health check retrieves dtc P2118 (throttle actuator motor current range/performance).
  • T-TT-0344-15 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: iphone text messages do not appear on multimedia display.
  • T-SB-0037-15 - BRAKES (PWS): Tsb: some 2013 - 2015 model year rav4 vehicles may exhibit a grinding noise condition which is heard coming from the rear wheels while driving the vehicle at low speed and applying the brakes. This is due to corrosion build-up from overnigh
  • T-SB-0108-15 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tsb: revision notice: required tools and equipment has been updated to include a new usb drive map update. Any previous printed versions of this bulleting should be discarded. Toyota models equipped with the premium hdd navigation (avn/a
  • T-TT-0267-13 Rev - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: some vehicles equipped with display audio may exhibit a condition where the touch screen is inoperative.
  • T-TT-307-14 Rev1 - ELECTRICAL SYSTEM:SOFTWARE: Tt: customers complain of various bluetooth connectivity concerns after upgrading to ios 8.0 and later. Conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed throug
  • T-TT-0321-15 - ENGINE AND ENGINE COOLING: Tt: customer complaint of mil (:check engine light) on condition. Health check retrieves dtc P2118 (throttle actuator motor current range/performance).
  • T-TT-0268-13 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tt: some customers may encounter bluetooth connectivity concerns such as: * difficulty to pair the phone. * intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. * various bluetooth audio function
  • TT-0307-14 Rev2 - ELECTRICAL SYSTEM:SOFTWARE: Tt: some customers may encounter various bluetooth connectivity concerns after upgrading to ios 8.0 and later. Conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed
  • T-SB-0040-08 - STRUCTURE:BODY: Tsb: on some vehicles, when rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the rapgard. T
  • T-SB-0006-15 - STRUCTURE:BODY:ROOF AND PILLARS: Tsb: some 2013 - 2015 model year rav4 vehicles may exhibit a condition where the center roof drip molding on the right hand and/or left hand side of the vehicle becomes loose. An updated molding is available to address this condition.
  • T-TT-0337-15 - ELECTRICAL SYSTEM:SOFTWARE: Tt: when updating either the navigation or radio firmware, verify the vehicle applicability before beginning the update.
  • T-TT-0234-13 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabilit
  • T-TT-0262-13 Rev - ENGINE AND ENGINE COOLING: Tt: starting with 2010 model year, toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil. Due to the them improved performance and durability of 0w-20 synthetic oil, to
  • T-SB-0101-11 Rev - EQUIPMENT:ELECTRICAL: Tsb: when servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
  • T-SB-0142-13 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: some 2004 - 2015 model year toyota vehicles may exhibit odors naturally occurring from the hvac system and/or related environmental factors. Although there is no way to eliminate these odors, follow the general procedure in this bullet
  • T-SB-0003-14 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tsb: obsolete notice-april 2, 2015: this bulletin is now obsolete. Please see t-sb-0015-15.
  • T-SB-0015-15 - ELECTRICAL SYSTEM:SOFTWARE: Tsb: follow the repair procedure in this bulletin to install the latest software version.
  • T-SB-0025-15 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Tsb: while a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating veh
  • T-SB-0083-13 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable repair manual for vehicle specific repair procedures and parts.
  • T-SB-0023-15 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Tsb: some 2013 - 2014 model year rav4 vehicles may exhibit a brief shudder intermittently while driving under light loads between approximately 25 and 50 mph. The torque converter and engine control module/ecm (sae term: powertrain control
  • T-TT-0344-15 - ELECTRICAL SYSTEM:SOFTWARE: Tt: iphone text messages do not appear on multimedia display.
  • T-SB-0037-15 - BRAKES (PWS): Tsb: some 2013 - 2015 model year rav4 vehicles may exhibit a grinding noise condition which is heard coming from the rear wheels while driving the vehicle at low speed and applying the brakes. This is due to corrosion build-up from overnigh
  • T-SB-0043-14 Rev - EQUIPMENT:ELECTRICAL: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
  • T-SB-0037-15 Rev - BRAKES (PWS): Tsb: some 2013 - 2015 model year rav4 vehicles may exhibit a grinding noise condition which is heard coming from the rear wheels while driving the vehicle at low speed and applying the brakes. This is due to corrosion build-up from overnigh
  • T-TT-0234-13 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tech tip: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems.
  • T-SB-0111-14 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: some 2012 - 2014 model year rav4 ev vehicles may experience a lack of heat from the hvac system. An updated ptc heater is available to address this condition.
  • T-SB-0200-08 Rev - POWER TRAIN:AUTOMATIC TRANSMISSION: Tsb: the purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year automatic transmissions.
  • T-SB-0134-14 - POWER TRAIN:AUTOMATIC TRANSMISSION: Tsb: the purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid mil "on" shifting issues and/or transmission damage. Use the information in this bulletin when insta
  • T-SB-0133-14 - ELECTRICAL SYSTEM:SOFTWARE: Tsb: toyota models equipped with the premium hdd navigation (avn/aw-emv) system require a special service tool (sst) usb drive to update the map, points of interest, gracenote, and system software. The sst is used with all vehicles to deli
  • T-SB-0006-13 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tsb: toyota models equipped with the premium hdd navigation (avn/aw-emv) system will periodically require an update to the gracenote database. Gracenote includes detailed information for songs (e.G., genre, artist, song title, album name, e
  • T-TT-0309-14 - ELECTRICAL SYSTEM:SOFTWARE: Tech tip: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. Condition tends to occur to customers who have many previ
  • T-TT-0307-14 - ELECTRICAL SYSTEM:SOFTWARE: Tech tip: customer complains of carious bluetooth connectivity concerns after upgrading to ios 8.0 and later. Conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed
  • T-SB-0260-08 Rev - POWER TRAIN:AUTOMATIC TRANSMISSION: Tsb: the purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 -2014 model year remanufactured automatic transmissions.
  • T-SB-0014-11 Rev - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Tsb: the purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing w
  • T-SB-0006-11 Rev - POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES: Tsb: world standard (ws) automatic transmission fluid (atf) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Here are some important tips when working with atf-ws in toyota vehicles r
  • T-SB-0381-09 Rev - WHEELS: Tsb: the only acceptable towing method for vehicles equipped with an active torque control 4wd system is to have all four wheels off the ground. Flat towing or towing where only the front or rear wheels are supported may damage the all-whee
  • T-SB-007-13 Rev2 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tsb: september 30, 2014: this bulletin is now obsolete. Please see t-sb-0133-14.
  • T-SB-0145-14 - POWER TRAIN:AUTOMATIC TRANSMISSION: Tsb: some 2013 - 2015 model year rav4 vehicles equipped with an automatic transmission may exhibit a condition where the shifter assembly does not operate smoothly due to deformed slide cover. The slide cover deforms when foreign substances
  • T-TT-0399-16 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
  • T-TT-0374-15 REV - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): "tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applica
  • T-TT-0268-13 REV - EQUIPMENT: "tt: some customers may encounter bluetooth connectivity concerns such as: difficulty pairing the phone. Intermittent bluetooth failure to connect when first turning on the vehicle. Various bluetooth audio functions are no lo
  • T-SB-0047-16 - HYBRID POWERTRAIN: INVERTER: Tsb: the breather plug should be replaced during any differential/transfer case repairs to prevent possible repeat failures. The subsequent use of the original breather plug after a repair has been found to contribute to the failure of the
  • T-SB-0044-16 - EQUIPMENT: Tsb: on some vehicles, when rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the rapgard
  • T-SB-0020-14 REV - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): "tsb: some 2014 model year vehicles equipped with entune premium audio system may exhibit one or more of the following conditions: some pois are shown multiple times some pois cannot be searched some road names and pois in voice
  • T-TT-0234-13 REV - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabilit
  • T-TT-0344-15 REV - EQUIPMENT: Tt: iphone text messages do not appear on multimedia dis[play.
  • T-TT-0360-15 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: customers may experience connectivity issues when the following conditions are met: the customer's iphone is operating on ios9 firmware. The customer's iphone is connected to the vehicle via bluetooth. The customer may complain of the f
  • T-TT-0309-14 REV - EQUIPMENT:ELECTRICAL: Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. Condition tends to occur to customers who have many previous te
  • T-TT-0367-15 - EXTERIOR LIGHTING:HEADLIGHTS: Tt: some vehicles with aftermarket headlamps (non oem) are being repaired/replaced under warranty with oem equipment.
  • T-TT-0381-16 - EQUIPMENT: Tech tip: some customers may experience difficulty programming homelink.
  • T-SB-0012-13 REV - ENGINE (PWS): "tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bul
  • T-SB-0108-15 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tsb: toyota models equipped with premium hdd navigation (avn/aw-emv) system will periodically require an update to the gracenote database. Gracenote includes detailed information for songs (eg., genre, artist, song, title, album name, etc.)
  • T-SB-0133-14 REV - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tsb: toyota models equipped with the premium hdd navigation (avn/aw-emv) system require a special service tool (sst) usb drive to update the map, points of interest, gracenote, and system software. The sst is used with all vehicles to deliv
  • T-SB-0006-13 REV - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tsb: obsolete notice november 5, 2015: this bulletin is now obsolete. Please see t-sb-0108-15
  • T-TT-0380-15 - ELECTRICAL SYSTEM: "tt: some customers may experience a check ev system‟ message after attempting to charge their vehicle. No other vehicle operation or performance issues are present. This may be a result of incompatibility with unapproved ev chargin
  • T-TT-0379-15 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: some 2014 and 2015my rav4 vehicles may exhibit a B15E6 dtc in the navigation system. This dtc pertains to a system that is not equipped to us market vehicles and should be ignored. This dtc has no adverse effects on the operation of the
  • T-TT-0378-15 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: some customers may experience intermittent bluetooth disconnections if they turn off bluetooth audio in the bluetooth connection menu on an android phone
  • T-TT-0375-15 - EQUIPMENT: Tt: for customer concerns of no or poor outgoing sound from the bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
  • T-TT-0377-15 - EQUIPMENT: Tt: some customers may experience poor outgoing bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust bluetooth sound quality to compensate for echo or excessive back
  • T-TT-0374-15 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): "tt: since my 2011, several different update or upgrade usb sst's have been issued for toyota audio and navigation system. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabil
  • T-TT-0385-16 - EQUIPMENT: "tech tip: this tech tip is being provided to bring attention to the new location of the entune/nav/map update and upgrade usb directory. Click on the tis tab, diagnostics tab, telematics tab, and the document is now located under the refe
  • T-TT-0392-16 REV - EQUIPMENT: Tt: some customers may experience bluetooth connection issues after updating the android operating system to 5.X.X (lollipop) or later.
  • T-SB-0015-15 REV - EQUIPMENT: Tsb: rev2 the required tools & equipment section has been removed. The new software version information chart has been updated. Some 2014 model year corolla vehicles equipped with entune audio (version bu.26.42) or entune premium audio
  • T-SB-0015-15 REV - ELECTRICAL SYSTEM:SOFTWARE: Tsb: rev1 the introduction and the software version sections have been updated. Some 2014 model year corolla vehicles equipped with entune audio (version bu.26.42) or entune premium audio (version au.26.61) may exhibit one or more of th
  • T-SB-0015-15 - ELECTRICAL SYSTEM:SOFTWARE: Tsb: rev2 the required tools & equipment section has been removed. The new software version information chart has been updated. Some 2014 model year corolla vehicles equipped with entune audio (version bu.26.42) or entune premium audio
  • T-SB-0015-15 REV - ELECTRICAL SYSTEM:SOFTWARE: Tsb: rev1 the introduction and the software version sections have been updated. Some 2014 model year corolla vehicles equipped with entune audio (version bu.26.42) or entune premium audio (version au.26.61) may exhibit one or more of th
  • T-SB-0096-16 - BRAKES (PWS): Tsb: some 2012 2016 model year rav4 vehicles may exhibit a squeak noise which is heard coming from the front brakes with light to moderate braking. To address this squeak noise condition, use the following repair procedure.
  • T-SB-0136-13A - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • T-SB-0001-13 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Summary to be provided on a future date.
  • T-SB-001-13 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Summary to be provided on a future date.
  • 2014 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • T-TT-0274-13 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • T-TT-0268-13 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Summary to be provided on a future date.
  • T-TT-0262-13 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Summary to be provided on a future date.
  • T-TT-0260-13 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • T-TT-0257-13 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • T-TT-0256-13A - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • T-TT-0250-13 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Summary to be provided on a future date.
  • T-TT-0246-13 - EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT: Summary to be provided on a future date.
  • T-TT-0234-13 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • T-TT-0226-13 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • T-TT-0124-11 - TIRES: Summary to be provided on a future date.
  • T-TT-0051-10 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Summary to be provided on a future date.
  • T-TT-0005-10 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Summary to be provided on a future date.
  • T-TT-0005-10 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Summary to be provided on a future date.
  • T-SB-0185-13 - VISIBILITY:REAR WINDOW WIPER/WASHER : Summary to be provided on a future date.
  • T-SB-0166-13 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • T-SB-0136-13 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Summary to be provided on a future date.
  • T-SB-0083-13 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Summary to be provided on a future date.
  • T-SB-003-14 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • T-SB-0145-14 - POWER TRAIN:AUTOMATIC TRANSMISSION: Summary to be provided on a future date.
  • T-SB-0111-14 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Summary to be provided on a future date.
  • T-SB-0023-13 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Summary to be provided on a future date.
  • T-SB-0022-13 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Summary to be provided on a future date.
  • T-SB-0021-13 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Summary to be provided on a future date.
  • T-SB-0020-13 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Summary to be provided on a future date.
  • T-SB-0006-13 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • T-TT-0295-14 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • T-TT-0280-14 - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • T-SB-0043-13 R1 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Summary to be provided on a future date.
  • T-SB-0015-14 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Summary to be provided on a future date.
  • T-SB-0010-14 - ENGINE (PWS): Summary to be provided on a future date.
  • T-SB-0003-14 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
Known Recall Investigations
  • Pedestrian alert sounds investigation as of 20230127

    Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072.Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.The petitioner asserts that hybrid and electric vehicles to which the standard does not apply should be found to contain a safety defect. In support of the petition, the petitioner includes findings contained in a bill introduced in the house of representatives in 2009, the pedestrian safety enhancement act of 2009, h.R. 734, 111th cong. (2009). A related bill, the pedestrian safety enhancement act of 2010, became law in january 2011 (pub. L. 111-373). The petitioner requests that nhtsa require all electric and hybrid vehicles comply with fmvss 141, regardless of production date.The defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition.The associated product list is not exhaustive and may contain vehicles that are equipped with pedestrian alert sounds.

  • Fire originating from 12v battery area investigation as of 20210225

    Nhtsas office of defects investigation (odi) has received eleven complaints and additional early warning report (ewr) data alleging a non-crash thermal event originating in the left side of the engine compartment of the fourth generation (xa40 platform, model year 2013-2018) toyota rav4 vehicles. A majority of thermal events occurred during driving conditions, with four taking place with the ignition off. Drivers experienced stalling prior to the thermal event in half of the instances where the vehicle was in motion. The twelve-volt battery was identified as the area of origin in a majority of the incidents reviewed. Improper battery installation or prior front end collision repair was a factor in the ewr field reports. Despite these external influences on the battery retaining method, the overall number of vehicle fire allegations with the battery as the area of origin is larger than its peer population.This preliminary evaluation has been opened to better understand the contributing factors and frequency of vehicle fires originating from the battery region of the subject vehicles relative to peer vehicles. The odi reports cited above can be reviewed at: http://www-odi.Nhtsa.Dot.Gov/owners/searchnhtsaid using the following complaint identification numbers: 11394683, 11378273, 11362502, 11348663, 11327143, 11317639, 11316999, 11315799, 11311546, 11271217, 11034782.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • C0140 [1] C0140
  • C0141 [1] C0141
  • U1400 [1] U1400
  • B15E6 [2] B15E6
  • P0335 [1] Crankshaft Position Sensor A Circuit Malfunction
  • P0A7A [1] Generator Inverter Performance
  • P2118 [2] Throttle Actuator Control Motor Current Range/Performance
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoFireY NoneNone20210701

The contact owned a 2014 toyota rav4. The contact stated while making a right turn at an undisclosed speed, the steering wheel was difficult to turn. During the failure, the instrument panel flashed approximately 4-5 times before going black. The contact stepped out to look under the hood and noticed a small fire. The police department was contacted and arrived and put out the fire. A police report was filed. The vehicle was towed away and deemed a total loss. The contact was not injured. Medical attention was not needed. The dealer was not contacted. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 102,000.

CrashFireN NoneNone20210604

After a minor front end collision, the rav4 immediately began smoking and caught fire. With a minor accident where the other car only had their front bumper minorly damaged, the rav4 should not have caught fire. Their must be a defect in either the battery or oil line for the car to have caught fire. The car is a total loss and i am asking for a full investigation as my 2 children were in the car when the fire started.

NoFireN NoneNone20210531

Making a turn onto a local toll road and entire car went dead without warning of any kind. I had to struggle with loss of power steering to complete turn without going off road. Car came to a stop. I tried to call my wife to advise her i was having car problems which is surprising as i haven't had issues previously and had an earlier version of the rav4 that i drove for 210,000 miles. Anyway, another vehicle stopped alongside and inquired if i needed assistance. As i talked, i noticed a smokey smell from what i had initially assumed was steam. I stepped outside the vehicle and observed through the drivers side front wheel well to see fire at the bottom of the engine compartment. Since i was driving to trails to ride my mountain bike, i had a water bottle and squeezed it onto the flames which partially extinguished and then relit. I hit the hood release but decided it was better to leave the hood down. I went to the rear lift gate to open it to retrieve my expensive carbon fiber mountain bike but it was locked. I tried to open the back driver side door also without success and tried hitting the unlock button on the drivers door but there was no power. About this time the smoke coming from the hood increased and i decided to heed the advise being given to step away from the car. Had i remembered sooner, i probably could have reached around the driver's seat to recover my wallet from the back pocket of the seat. As the fire increased, i stepped increasingly further back from the vehicle. About 5 minutes into the fire a state trooper arrived and expended his only extinguisher in an unsuccessful attempt to put out the fire. It was probably another 12-15 minutes before the fire department arrived to extinguish the fire but by that time, the car and its contents were a total loss.

NoNoN NoneNone20210522

I was driving down the road. I slowed up for a light and it turned green and started to go and my car turned off. Electrical still worked but engine was off.

NoNoN NoneNone20210503

All but one lock has now failed. The truck is not able to be opened. There were no warnings/indications, and now the company is telling me that it is no longer under warranty and it cannot be repaired unless paid for. I do find similar stories online and that the locks fail a second time in some cases.

NoFireN NoneNone20210324

While i was driving in capitol reef national park on a well graded and fully maintained dirt road, all the lights in my dash started flickering, and then my cars engine shut down. It felt like i was driving / coasting in neutral. I pulled over and put the car in park, then smoke started coming from beneath the hood. I got out of the car. It was a little smoke, then more, and then subsided to being barley noticeable after a couple of minutes. After it subsided, i got back in the car to try to start it, hoping it was an overheated engine and i might get the car to turn over. It would not start. I called a tow truck. Shortly after that, i noticed a hissing noise coming from beneath the hood, saw a liquid dripping beneath the the front left (drivers side) part of the car. I also saw a small flame. I called 911 to report that my car was on fire. Within 10-15 minutes, the car was completely engulfed in flames. The park ranger, sheriff, and fire department showed up shortly after that. A charred car frame is essentially what's left.

NoFireN NoneNone20210323

While i was driving in capitol reef national park on a well graded and fully maintained dirt road, all the lights in my dash started flickering, and then my cars engine shut down. It felt like i was driving / coasting in neutral. I pulled over and put the car in park, then smoke started coming from beneath the hood. I got out of the car. It was a little smoke, then more, and then subsided to being barley noticeable after a couple of minutes. After it subsided, i got back in the car to try to start it, hoping it was an overheated engine and i might get the car to turn over. It would not start. I called a tow truck. Shortly after that, i noticed a hissing noise coming from beneath the hood, saw a liquid dripping beneath the the front left (drivers side) part of the car. I also saw a small flame. I called 911 to report that my car was on fire. Within 10-15 minutes, the car was completely engulfed in flames. The park ranger, sheriff, and fire department showed up shortly after that. A charred car frame is essentially what's left.

NoFireN NoneNone20210320

On march 20, my 2014 toyota rav4 caught fire. It was parked in my garage and had not been moved for at least 24 hours. The car fire caught the rafters in my attached garage and then caught the rest of my home on fire.

NoFireN NoneNone20210319

On march 20, my 2014 toyota rav4 caught fire. It was parked in my garage and had not been moved for at least 24 hours. The car fire caught the rafters in my attached garage and then caught the rest of my home on fire.

NoFireY NoneNone20210122

Tl* the contact owned a 2014 toyota rav4. The contact stated while driving approximately 5 mph, the vehicle caught on fire coming in the driver's side engine compartment. The fire department was contacted and arrived at the scene and extinguished the fire. The vehicle was towed to independent mechanic where it was deemed a total loss. Upon investigation, the contact associated the failure with nhtsa campaign number: 15v011000 (trailer hitches, exterior lighting) however, the vin was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 51,000. The contact case has been closed out with case mgmt and will be notified by the toyota claims dept in regards to the status case and as of today my case 4/29/21.

NoFireY NoneNone20210121

Tl* the contact owned a 2014 toyota rav4. The contact stated while driving approximately 5 mph, the vehicle caught on fire coming in the driver's side engine compartment. The fire department was contacted and arrived at the scene and extinguished the fire. The vehicle was towed to independent mechanic where it was deemed a total loss. Upon investigation, the contact associated the failure with nhtsa campaign number: 15v011000 (trailer hitches, exterior lighting) however, the vin was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 51,000.

NoNoN NoneNone20210114

My head unit which provides navigation, sound, hands free phone, bluetooth and music options continually attempts to reload. So i have none of the above features to use. This presents a problem, as if i want to make or receive a phone call, or speak hands free, the option no longer exists. I have reviewed websites like youtube and carcomplaints.Com, and there are a lot of owners of not just a rav4, but other toyota brands who are having or have experienced the same issue. I've called toyota, and they said there is no recall on this system. I don't see how not having your navigation, or hands free phone services not working, cannot be a safety concern! The whole point of hands free is indeed a safety issue! It doesn't matter whether you are driving or not, the system just wants to continually reboot. From what i've read and watched, this is a known manufacturing flaw within the 'entune' system. I'm hoping your organization can review this issue and support the millions of toyota owners across the nation.

NoNoN NoneNone20210113

My head unit which provides navigation, sound, hands free phone, bluetooth and music options continually attempts to reload. So i have none of the above features to use. This presents a problem, as if i want to make or receive a phone call, or speak hands free, the option no longer exists. I have reviewed websites like youtube and carcomplaints.Com, and there are a lot of owners of not just a rav4, but other toyota brands who are having or have experienced the same issue. I've called toyota, and they said there is no recall on this system. I don't see how not having your navigation, or hands free phone services not working, cannot be a safety concern! The whole point of hands free is indeed a safety issue! It doesn't matter whether you are driving or not, the system just wants to continually reboot. From what i've read and watched, this is a known manufacturing flaw within the 'entune' system. I'm hoping your organization can review this issue and support the millions of toyota owners across the nation.

NoNoN NoneNone20210101

Over the past three months, the electrical system will restart while i'm driving, usually when flicking on my brights. I got the car checked and the mechanics stated it probably was from the build up on the battery. There were a couple days when the battery was completely dead. Thanks for any advice.

NoNoN NoneNone20201231

Over the past three months, the electrical system will restart while i'm driving, usually when flicking on my brights. I got the car checked and the mechanics stated it probably was from the build up on the battery. There were a couple days when the battery was completely dead. Thanks for any advice.

NoNoN NoneNone20201215

The mileage on the vehicle is high, over 188,000 miles but i think this issue is important enough to make note of it. The plastic coupler at the upper end of the radiator hose started leaking cooling fluid and i found that it had deteriorated to the point that the end of the plastic coupler inside of the rubber hose was broken and when removed i found that it was brittle to the touch. I have attached photos of the part in question. I think if toyota could make this particular part out of metal it would not cost much and could save the consumer from a serious issue.

NoNoN NoneNone20201214

The mileage on the vehicle is high, over 188,000 miles but i think this issue is important enough to make note of it. The plastic coupler at the upper end of the radiator hose started leaking cooling fluid and i found that it had deteriorated to the point that the end of the plastic coupler inside of the rubber hose was broken and when removed i found that it was brittle to the touch. I have attached photos of the part in question. I think if toyota could make this particular part out of metal it would not cost much and could save the consumer from a serious issue.

NoNoN NoneNone20201205

When car is in movement at speed of 20 or30 mpg changing cause a shivers into a jerking feeling

NoNoN NoneNone20201204

When car is in movement at speed of 20 or30 mpg changing cause a shivers into a jerking feeling

NoNoN NoneNone20201009

I've had multiple issues with this car. The lock actuators on all the doors and rear hatch constantly break, the radio completely stopped working and a new after market radio had to be installed since toyota won't recall the radios, the ac blower motor keeps shorting out, and the usb ports short out and stop working.

NoNoN NoneNone20201008

I've had multiple issues with this car. The lock actuators on all the doors and rear hatch constantly break, the radio completely stopped working and a new after market radio had to be installed since toyota won't recall the radios, the ac blower motor keeps shorting out, and the usb ports short out and stop working.

CrashNoY 1 InjuredNone20200930

Airbags were not deployed after a crash that left the car considered a 'total loss'. The car hit a pole and the airbags did not deploy at all. Causing driver to injure finger and miss time from work.

CrashNoY 1 InjuredNone20200929

Airbags were not deployed after a crash that left the car considered a 'total loss'. The car hit a pole and the airbags did not deploy at all. Causing driver to injure finger and miss time from work.

NoNoN NoneNone20200908

The radio screen only displays the toyota sign. It will change stations with the pre set on the steering wheel but you can not do anything else cuz the screen does not display anything other than the toyota sign.

NoNoN NoneNone20200907

The radio screen only displays the toyota sign. It will change stations with the pre set on the steering wheel but you can not do anything else cuz the screen does not display anything other than the toyota sign.

NoNoN NoneNone20200812

Rusting inside vehicle and bolts for hatch back is rusting out

NoNoN NoneNone20200811

Rusting inside vehicle and bolts for hatch back is rusting out

NoNoN NoneNone20200801

Tl* the contact owns a 2014 toyota rav4. The contact stated while the vehicle was stationary, the front passenger's side seat belt failed to retract. The contact stated that the seat belt warning indicator was illuminated. The vehicle was taken to local dealer coad toyota located at 357 siemers dr, cape girardeau, mo 63701, (573) 335-2927, where it was diagnosed with needing seat belt assembly to be replaced. The vehicle had not been repaired as of yet. The manufacturer had not been informed of failure. The failure mileage was unknown. The vin was not available.

NoNoN NoneNone20200731

Tl* the contact owns a 2014 toyota rav4. The contact stated while the vehicle was stationary, the front passenger's side seat belt failed to retract. The contact stated that the seat belt warning indicator was illuminated. The vehicle was taken to local dealer coad toyota located at 357 siemers dr, cape girardeau, mo 63701, (573) 335-2927, where it was diagnosed with needing seat belt assembly to be replaced. The vehicle had not been repaired as of yet. The manufacturer had not been informed of failure. The failure mileage was unknown. The vin was not available.

CrashNoY 1 InjuredNone20200702

My sister accidentally ran into the back of a box truck on 7/2/2020 and the knee airbag in her toyota 2014 rav4 deployed. The airbag or cover caused major gashes in her leg and she is now in the hospital and will need to have skin grafts. There is a police report that is not yet ready. I am attaching pictures of the leg. I have never seen damage like this caused by airbag and wondering if there is some type of issues with knee airbags?

CrashNoY 1 InjuredNone20200701

My sister accidentally ran into the back of a box truck on 7/2/2020 and the knee airbag in her toyota 2014 rav4 deployed. The airbag or cover caused major gashes in her leg and she is now in the hospital and will need to have skin grafts. There is a police report that is not yet ready. I am attaching pictures of the leg. I have never seen damage like this caused by airbag and wondering if there is some type of issues with knee airbags?

NoNoN NoneNone20200317

Radio will completely stop working to where you have to buy a new $1200 radio from the dealer. All door lock actuators will stop working after a period of time causing you to not being able to unlock or open your doors.

NoNoN NoneNone20200316

Radio will completely stop working to where you have to buy a new $1200 radio from the dealer. All door lock actuators will stop working after a period of time causing you to not being able to unlock or open your doors.

NoNoN NoneNone20200307

2014 toyota rav 4. Over the past year--the electric locks on all four doors stopped working--took to local mechanic and toyota dealership who said it was the actuators in the doors and would cost over $2000 to fix them. I wouldn't have a problem, but this car is only 6 years old and has 60,000 miles on it. I find it very hard to believe that all four would be knocked out at once, and suspect that it is a . It is a safety concern. I suspect that they used inferior/faulty parts.

NoNoN NoneNone20200306

2014 toyota rav 4. Over the past year--the electric locks on all four doors stopped working--took to local mechanic and toyota dealership who said it was the actuators in the doors and would cost over $2000 to fix them. I wouldn't have a problem, but this car is only 6 years old and has 60,000 miles on it. I find it very hard to believe that all four would be knocked out at once, and suspect that it is a . It is a safety concern. I suspect that they used inferior/faulty parts.

NoNoN NoneNone20200129

The radio control unit went into a reboot cycle and never completes. The entire unit is unable to be used for any of it's functions. Radio, bluetooth, gps, etc. There are a lot of toyota owners reporting this problem especially with the 2014 rav4. There are many example and videos on youtube.

NoNoN NoneNone20200128

The radio control unit went into a reboot cycle and never completes. The entire unit is unable to be used for any of it's functions. Radio, bluetooth, gps, etc. There are a lot of toyota owners reporting this problem especially with the 2014 rav4. There are many example and videos on youtube.

CrashNoY 2 InjuredNone20200101

Tl* the contact called on behalf of her husband who owns a 2014 toyota rav4. The contact stated while her husband was at a stop light, a vehicle approaching behind rear ended the vehicle. Due to the impact, the vehicle jolted forward and crashed into the vehicle in front and another vehicle which was to the left. The front driver seat collapsed and was deformed during the impact. In addition, the head rest completely detached from the front drivers seat. The contact was asked about the air bag deployment and confirmed that no air bags deployed during the impact. The driver sustained chest injuries and was taken to the hospital for medical attention. A passenger sitting in an unknown location of the vehicle was also injured and sought medical attention. The vehicle was towed to a impound lot and then towed by the insurance company where an adjuster was to inspect the vehicle. A police report was filed. A local dealer and manufacturer were not notified of the failure. The failure mileage was 17,000.

CrashNoY 2 InjuredNone20191231

Tl* the contact called on behalf of her husband who owns a 2014 toyota rav4. The contact stated while her husband was at a stop light, a vehicle approaching behind rear ended the vehicle. Due to the impact, the vehicle jolted forward and crashed into the vehicle in front and another vehicle which was to the left. The front driver seat collapsed and was deformed during the impact. In addition, the head rest completely detached from the front drivers seat. The contact was asked about the air bag deployment and confirmed that no air bags deployed during the impact. The driver sustained chest injuries and was taken to the hospital for medical attention. A passenger sitting in an unknown location of the vehicle was also injured and sought medical attention. The vehicle was towed to a impound lot and then towed by the insurance company where an adjuster was to inspect the vehicle. A police report was filed. A local dealer and manufacturer were not notified of the failure. The failure mileage was 17,000.

NoNoN NoneNone20191214

Purchased a used 2014 toyota rav4 on 01-2018 for the purchase price of $12,000. It had 36,198 miles at the time of purchase. Approximately one year after purchase, noticed a shuttering while at certain speeds. Looked into recalls and found that there was a service bulletin regarding these symptoms. Called toyota and they took my car's information. They said that my car was 'eligible' for the repairs to be done. However, toyota called the next day and said my car did not qualify because it was a 'total loss' vehicle. I was shocked to hear this as i purchased it with a blue title. Upon further investigation, i found the vehicle had hail damage and the insurance company opted to issue a total loss claim but did not feel obligated to badge the title as salvage. I filed complaint with texas board of insurance but they have been no help. My question to nhtsa is how can toyota refuse to perform work on a vehicle that has a blue title? It has never been deemed or badged as salvage and yet i am left to continue driving a possibly unsafe vehicle that i paid full market price for.

NoNoN NoneNone20191213

Purchased a used 2014 toyota rav4 on 01-2018 for the purchase price of $12,000. It had 36,198 miles at the time of purchase. Approximately one year after purchase, noticed a shuttering while at certain speeds. Looked into recalls and found that there was a service bulletin regarding these symptoms. Called toyota and they took my car's information. They said that my car was 'eligible' for the repairs to be done. However, toyota called the next day and said my car did not qualify because it was a 'total loss' vehicle. I was shocked to hear this as i purchased it with a blue title. Upon further investigation, i found the vehicle had hail damage and the insurance company opted to issue a total loss claim but did not feel obligated to badge the title as salvage. I filed complaint with texas board of insurance but they have been no help. My question to nhtsa is how can toyota refuse to perform work on a vehicle that has a blue title? It has never been deemed or badged as salvage and yet i am left to continue driving a possibly unsafe vehicle that i paid full market price for.

NoNoN NoneNone20191129

Tl* the contact owns a 2014 toyota rav4. While operating the vehicle, the navigation/information system suddenly malfunctioned. The screen turned a blue color and the system became inoperable. Screen keeps attempting to reload but it fails. Radio or navigation inoperable but the rear view camera does work. Occurred at 60,000 miles.

NoNoN NoneNone20191112

Navigation and entertainment panel went out while vehicle was in use. Son was driving in an unfamiliar area and was using navigation system to get home when system went out.

NoNoN 1 InjuredNone20191112

The incident occurred on 11/13/2019 @ 8:30am. I had started my 2014 toyota rav4, pulled out from under the carport apprx. 25ft and put the vehicle in park and fully engaged the parking brake i always do this if i need to leave the vehicle running for any reason. In this case i was heating the interior as it was chilli. I went back inside my home to get the animal crate that contained my cat who needed to go to the vet. As i was loading the crate into the front seat the vehicle began moving in reverse. I was between the open door and the vehicle itself and after freaking out a second looked to see if the parking brake had disengaged. It had not.At that point i was along for the ride and the car drug me toward the laundry room and i went underneath the open door holding onto the armrest. When i had to release my trip i was laid out on my back with my arms and hands raised. The right front tire came into contact with first my left elbow then wrist then hand wrenching my left shoulder as it did so. This accident should never have occurred. The safety measures failed. I bought the car in october 2017 and had no trouble doing the exact same thing as described many many times. Toyota has been notified and now needs to go to any lengths necessary to make sure this does not happen to anyone else.

NoNoN NoneNone20191026

Car randomly stopped accelerating while on the freeway. The check ev system light came on with a turtle in a circle as well. Thankfully we were able to push to side of road.

NoNoN NoneNone20191008

Vehicle shudders at between 20-40 mph when shifting between gears, up and down, loses power briefly, believe it is a torque converter issue

NoNoN NoneNone20190815

Greetings and salutations. This communication is about the defective torque converter in the transmission that toyota is aware of. I acquired the vehicle at about 33,000 miles and i noticed that it had this problem of a slight intermittent shudder, what some would call a shake or vibration, during acceleration coming from the transmission. It did not affect the performance of the vehicle so i ignored it mainly because i did not have the time to address it. As time went on the condition became much more noticeable and toyota sent me a letter explaining that they were aware of the problem affecting some of their vehicles and that they were extending the warranty. I have attached photos of this letter with this communication. I found out that this extended warranty is considered a courtesy and certainly it covered up to a considerable mileage however my position is that because this condition existed at early mileage and grew considerably worse with extended mileage and time, that perhaps you may consider that toyota should correct this problem regardless of mileage or time. My vehicle is past the allowable mileage in the extended warranty. I know toyota doesn't want to hear that but perhaps this problem that they are aware of is found in a relatively small number of vehicles that it may not cause them much grief at all. Thank you.

NoNoN NoneNone20190814

Greetings and salutations. This communication is about the defective torque converter in the transmission that toyota is aware of. I acquired the vehicle at about 33,000 miles and i noticed that it had this problem of a slight intermittent shudder, what some would call a shake or vibration, during acceleration coming from the transmission. It did not affect the performance of the vehicle so i ignored it mainly because i did not have the time to address it. As time went on the condition became much more noticeable and toyota sent me a letter explaining that they were aware of the problem affecting some of their vehicles and that they were extending the warranty. I have attached photos of this letter with this communication. I found out that this extended warranty is considered a courtesy and certainly it covered up to a considerable mileage however my position is that because this condition existed at early mileage and grew considerably worse with extended mileage and time, that perhaps you may consider that toyota should correct this problem regardless of mileage or time. My vehicle is past the allowable mileage in the extended warranty. I know toyota doesn't want to hear that but perhaps this problem that they are aware of is found in a relatively small number of vehicles that it may not cause them much grief at all. Thank you.

NoNoN NoneNone20190731

Radio in my 2014 rav4 won't turn on or off. The screen looks like it is trying to reboot but gets to a certain point then stops and starts again. It creates safety issues as it divert driver eyes what happen and have to use cell phone while driving to check road conditions. It prevents drivers from up to date traffic conditions and car condition. Everything used to display in radio screen.

NoNoN NoneNone20190723

Navigation/bluetooth/media function screen no longer works, it happened when i started it about a month ago at 65,750 miles on my car. I've read that this usually happens around 65,000 miles to 70,000 miles for this model and can cost up to $2,000 to $3,000 to get it fixed. It starts off as a black screen then lights up like its downloading something then goes black again. Its a safety issue because driving at night or early morning when its dark no matter how low of a setting you have for your dash lighting setting when it lights up its extremey bright. And even though i know it will happen it still make me take my eyes of the road to look at it. And living in the country that is a couple of seconds i can't afford, luckily i have yet to hit a deer or other living thing.

NoNoN NoneNone20190719

After stop upon turning right to blend with traffic engine looses all power , rpm drops from 1500 to 400 , then will catch in about 4 to 5 second and accelerate , has happens 12 times in the last 2 months car has 11000 miles on it

NoNoN NoneNone20190423

Radio stopped working on 4-24-2019

NoNoN NoneNone20190315

All the apps on the dash board, including radio are gone{whited out}. I am afraid if everything is shuting down all at once while i drive as it did on this one

NoNoN NoneNone20190303

Left rear tail light - water is accumulating inside the tail light lense - potential for electrical shortage and inability to warn vehicles behind rav4 that car is turning or braking

NoNoN NoneNone20190119

Audio not working repeat reloading . Some how backup camera is working

NoNoN NoneNone20190111

Fuel gauge light is on empty but the car has a full tank

NoNoN NoneNone20190110

Fuel gage light is on empty but the car has a full tank

NoNoN NoneNone20190108

Takata recall. All of the doors on my 2014 rav4 lock and unlock when they chose to. Normally when the car is in drive the doors all lock however as of january 2019 they have been locking and unlocking when they decided to work. Using the external key button to lock and unlock the doors working maybe 50% of the time on about 2 to 3 of the doors. The same goes for the international lock buttons and when the car is shifted into drive. This is extremely dangerous for me and my children who i am not terrified to have in my car. Should the doors chose to not lock and they accidentally pull the door open it would be a horrific accident. And my youngest has a panic attack when i go to get him from the car but cant because the doors never unlocked when we parked. Please figure this problem out i love my rav but it is not safe right now.

CrashNoN NoneNone20181211

Tl* the contact owns a 2014 toyota rav4. While the contact was attempting to pull into a parking spot, the vehicle suddenly accelerated and crashed into a parked vehicle. There were no injuries and a police report was not filed. The vehicle was driven to an independent mechanic who stated that the body repair would cost approximately $4,700. The mechanic suggested that the acceleration may have been caused by the transmission. The dealer and manufacturer were not contacted. The failure mileage was 32,000. The consumer stated that the front airbag did not deploy. *js

NoNoN NoneNone20181211

Sometimes when i step on the gas it does not respond and i have to lift my foot off of the pedal and press the gas pedal again. This is an ongoing problem.

NoNoN NoneNone20181209

The radio/infotainment system on these vehicles are failing (ours failed last week), with numerous examples posted by owners online. A dealership eventually determined that the entire radio unit needed replacement at quoted cost of $1160 toyota customer support is courteous but unwilling to assist with repairs. The radio system appears to enter a boot loop where a loading type screen appears for several seconds followed by the screen turning off for a time before restarting the loop. While i wouldn't consider the radio/infotainment to be a critical safety component, this constant on/off of the radio screen is a distraction for the driver. At night especially, the change in brightness from screen off to screen on lights up the entire cabin. Furthermore, the boot loop cannot be stopped- no buttons work and the sequence repeats itself forever as long as the key is on.

NoNoN NoneNone20181130

When i had my car in park my stereo stopped working. No radio, no satellite, no nothing other than back up camera. When i start the car i get a blue picture of the stereo and a status bar loading like on computers when a program is loading. I took the car to the toyota dealer and he explained that the replacement would cost 2,500 dollars to replace and he explained there was no means to fix it. I went to another mechanic and he told me the same thing. I have had the car for only 1 year and 6 months with 45000 miles and it just suddenly stopped working. I believe there is a defect in these radios that cause this endless loop to occur. Many others have experienced similar problems with the same model of car as well.

NoNoN NoneNone20181108

While vehicle is stopped and parked the smart key system indicator light flashes in yellow for 15+ seconds when both electronic keys are in the vehicle. Vehicle will not start. System works normal with only one (either) electronic key. Both keys have new duracell 3.0v cr2032 lithium battery installed and issue persists. User checked for pressed button(s) on electronic key. Key is not enclosed in case, purse, or holder. No ir or rf interference. Issue has also been observed while vehicle is running with transmission in (p)ark and second electronic key is introduced into vehicle (pick up passenger with second key) and the smart key system indicator light flashes in yellow for 15+ seconds. The issue happens on residential property, commercial property, and at any elevation (parking garage above or under ground) or inside a garage. This issue began after 50,000 miles (4 years of service). Vehicle was purchased new and only one owner.

NoNoN NoneNone20181031

Vehicle was parked, just turned the car from engine on to off with just the battery on running the radio while i was preparing to exit the vehicle. Suddenly the entire radio system completely stopped working. I looked at my infotainment screen and it was certainly having a issue because ever since that day over one year ago i have not been able to listen to radio, use gps, use bluetooth, etc. I believe this to be under a safety issue due to 1) loss of phone/bluetooth (use of mobile phones while operating the vehicle is required in many states to go through bluetooth) and i cannot comply with these laws if my system has malfunctioned, 2) i paid for a vehicle with a gps navigation for a reason and now i lost that expensive capability as well, 3) radio's are used to keep the driver alert and focused and this was lost 4) the looping screen is extremely bright, cannot be darkened and impossible to drive at night with it. I have had to completely cover over my screen so now it's like i'm driving a flintstones vehicle with nothing technology wise in this $25,000 vehicle i paid for. "toyota customer care contact us - i contacted toyota via phone call earlier today with limited results, but later emailed toyota and provided a link to this page. The customer care representative suggested that anyone having problems with their radio/navigation system should call and email their complaints. Toyota is not currently offering any remedy or assistance to prematurely failing radio systems that are out of warranty, but all calls and emails are monitored and when there are multiple complaints, toyota will recognize a problem and may offer assistance or reimbursement." https://www.Carcomplaints.Com/toyota/rav4/2014/accessories-interior/

NoNoN NoneNone20180927

Top of windshield is completely black when driving in the dark at night. Visibility is specifically impaired when traveling down a hill in the dark.

NoNoN NoneNone20180831

We experienced the classically described sunroof explosion (a.K.A. Spontaneous sunroof breakage) that sounded like a large object crashed into our 2014 toyota rav4, or an or an explosion occurred right over our heads. My girlfriend immediately asked 'was it a blow out', and i responded no because thankfully, i had 100% control of the vehicle and did not swerve or brake or feel any mechanical issues but, apparently let off the gas and was slowing down. Then, the driver of a pick-up truck overpassing us on the right gave us dirty looks and waved to us like we needed to pull over. We exited on the next exit (s. Acadiana throughway). The sunroof visor was thankfully closed, and upon opening it up we noticed the convex crater-like shattered sunroof, and immediately shut it whereupon we too noticed the excessive noise due to wind contacting the opening. The sunroof exploded outward, with a convex, volcano-like crater, and thousands of stress cracks with hundreds of little glass shards everywhere around the opening. This occurred in the center, with about of the total sunroof surface area missing (ejected). This occurred on saturday, september 1, 2018 travelling roughly 65mph along i-10 in baton rouge, left-hand lane, westbound near the merger of i-12, during light rain, no vehicles immediately in front of me, smooth surfaces, no construction in vicinity, with no overhead lamps or overpasses. Wide open divided highway. Temperature was 76f, per car.

NoNoN NoneNone20180801

Radio navigation quit working at 52000 miles.Its constantly rebooting. Dealer says need new radio which will cost about $1200.00

NoNoN NoneNone20180729

While driving to work this morning in my rav 4, i heard an incredibly loud boom that startled me. It sounded as though someone had fired a gun just outside my car. I then felt some glass showering down on me. I quickly looked around to see if someone had thrown a rock through a window or shot at my car, but all windows were intact. I then looked up and saw that my sunroof was shattered and most of the glass was gone. Looking in front of my car, there weren't any trucks from which rocks might've fallen. And looking behind me, i hadn't driven under any bridges from which something might've fallen or been thrown. I pulled off at the next exit to see what might've caused the sunroof to shatter. There was nothing to be found in my car to explain it (no rocks or other objects that might've fallen into the car). I then noticed something strange - the glass that remained on the sunroof was bending upward (away from the car) as though something inside the car caused the glass to shatter. Here's a video i recorded showing the remaining glass: https://youtu.Be/nze6nt829tm it was a scary experience. I'm glad i wasn't hurt, and i thank g-d that my kids weren't in the back seat when this happened.

NoFireN NoneNone20180727

While traveling westbound on interstate 295 in jacksonville florida, we had just got on to the buckman bridge when the car slowed, uncommanded to 20mph. I looked at the instrument cluster and the alternator and the auto lsd or track lights were illuminated. The engine operating temperature was normal. Since the engine temperature was normal i told my daughter to keep driving to get off the bridge, i felt as though the bridge was a bad place to pull over. After about a minute we started to smell something burning and at this point we decided to pull over. When we came to a complete stop we saw smoke coming from the drivers side of the engine compartment. Three of us then evacuated the vehicle and started walking against traffic on the bridge. As we were walking away the smoke intensified and then erupted into flames that emanated from the drivers side just below the windshield. I called 911 and the fire department came and extinguished the fire. I have attached pictures of the damage. I believe it was an electrical fire.

NoNoN NoneNone20180723

Tl* the contact owns a 2014 toyota rav4. While driving approximately 10 mph approaching a red light, the contact attempted to stop the vehicle, but the brake pedal traveled all the way to the floorboard. The brake pads and rotors were checked by the contact and found to be in good working condition. The vehicle was taken to the dealer (hixson toyota, 11981 lake charles, leesville, la 71446) where it was diagnosed that the master cylinder failed and needed replacement. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 50,000.

NoNoN NoneNone20180624

Construction on 59/20 broken windshield

NoNoN NoneNone20180620

At 46k miles, driver door lock/actuator began to fail when unlocking with keyfob/hand sensor when vehicle was stationary. Pressing the lock/unlock on key fob/door panel worked 50% of the time. At 50k miles, all doors (driver, passenger, driver rear, and passenger rear) no longer unlock/lock except when done manually through insertion of key in driver door and manually unlocking all other doors (passenger, passenger rear, and driver rear) from each individual door lock .

NoNoN NoneNone20180514

2013-2015 toyota rav4 transmission shudder warranty extension ze5. My car is currently being repaired under this warranty extensionat 0 cost tome. This should be a l. It recalis a know defect but they wait for someone to complain before they do the fix. I searched the internet to find it before i took the car in so the entire process is free including a loaner car. The specific component(s) covered by this warranty enhancement is/are as follows: *torque converter kit (includes torque converter, gaskets, additional transmission pan magnets) *updated engine control software

NoNoN NoneNone20180510

The hatch will not close fully unless i push on it. It's a self closing door. Now it stops 3/4 of the way down and stays open. The vehicle is being loaded and then closed. It is stationary.. I've had it in the dealership 3 times. I've queried on-line and others have had this problem

NoNoN NoneNone20180504

My car radio went on a loading screen loop, and now is stuck on a loading screen . I went to dealer to fix it or upload new software but they sad that radio would not take. I can't use cell heands free

NoNoN NoneNone20180321

Tl* the contact owns a 2014 toyota rav4. While driving approximately 50 mph, an abnormal noise was heard. The contact noticed that the sun roof fractured and exploded. Glass pieces shattered between the head liner and the metal roofing. The soft cover was closed and prevented glass from entering the inner part of the vehicle and injuring the contact. The dealer (toyota of boerne, 31205 frontage rd, boerne, tx 78006, (888) 311-6058) replaced the part and cleaned the interior. The manufacturer was notified of the failure. The failure mileage was not available.

NoNoN NoneNone20180308

Tl* the contact owns a 2014 toyota rav4. While operating the vehicle, the navigation/information system suddenly malfunctioned. The screen turned a blue color and the system became inoperable. The vehicle was taken to the local dealer (premier toyota, 47190 cooper foster park rd, amherst, oh) where it was diagnosed that the entire information/navigation system needed to be replaced. The vehicle was repaired. The manufacturer was also notified of the failure. The failure mileage was 63,194. *tt

NoFireN NoneNone20180129

I was driving on the highway when the car shut off completely and turned on and off repeatedly, and instantaneous for a few seconds (like it was blinking) super fast. Everything was going on and off. As i was pulling onto the shoulder from the middle lane on the highway, it shut off completely!!! I couldn't even put my hazards on. I was waiting in the car for a tow truck and my husband, i was with my daughter. The car started to smoke and flame and was on fire. We jumped out and yet was up in flames!!!!!!!

NoNoN NoneNone20180118

Radio navigation quit working after battery replacement. It is constantly rebooting. Dealer says need new radio which will cost about $1200.00. Cannot use bluetooth, hands-free, cd player, or radio. Toyota will not replace even though many others have same issue because it is not a safety issue.

NoNoN NoneNone20180101

Issue first started when battery had to be jumped. Then a few days later when in motion driving to the bank, the radio started acting up and got stuck on station and song and then just went black then a picture of the radio appeared the on the screen and was attempting to update but would go black again and then start over so was stuck in some kind of reboot. Not sure if electrical problem or what so took it in to dealership and they told me i should only have to pay $50-60 to reboot it. They checked the battery and said the battery was low charge and replaced it at no charge but said they were unable to reboot the system because it would not stay up long enough before it would black out again. Since it was barely past the warranty period toyota would not cover the system and i would have to pay $1000 to have refurbished system installed. After researching online i found this was a common complaint and found one here at this site as well so adding mine. I sent letters and emails to toyota to stand behind their long time customers and products but they would not budge. Multimedia systems should not fail after 3 years. I call that a defect but i guess because it is not considered a safety issue it is not important to toyota. We are a toyota family and have been driving toyota's since my first car back in the 70's. I will probably go ahead and replace with refurbished system hoping this is not an electrical issue and repeat but i will certainly reconsider before purchasing another toyota in the future.

NoNoN NoneNone20171220

I have a toyota rav4 2014 xle awd. The radio system went out showing a picture on the screen of the radio and what seemed to be a rebooting of the system constantly. The usb port is also shorting out. To note what i was doing, i was turning the car on in my garage to leave and run errands for the day. This all happened on the same day. I only use the system for cd playing, radio playing, and occasionally navigation. When i called the dealership the first response was i would have to pay $98 each for a system check on both problems. Also, i gave the vin number to the toyota service rep and he stated there was an update available at no cost to me. I dropped the car off and the rep called me and said he made a mistake; there was no update and the radio is not working at all. The cost would be $1200. He wanted to know how many miles i had on the car and if bought it new, which i did buy it new at his dealership. I researched this problem with other rav4 vehicles with same year. Also, other toyota vehicles with same type radio system and there is a problem with all of them doing the same thing mine is doing. I feel a vehicle that is only 3 years old should not be having this type of issue and it should be fixed with an upgrade, not the fact the radio is broken as well as usb port not working. I take care of my car. It still looks new! I have owned toyota vehicles since i was 16 and i am now 54. I am very disappointed with the fact the type of radio most of the newer toyotas have installed are having this issue and toyota is not addressing it as they should. I know this is not a safety issue, but i feel it is an issue that needs to be addressed by toyota as i feel there is clearly a problem.

NoNoN NoneNone20171015

I bought this rav4 in february 2017, after driving few i realized my car is burning too much oil. I had purchased extended warranty but by the time i went for my issue my warranty had expired. I called toyota company and explained my oil burning issue, they gave me a case number and told me they would call me later. I received a call few days later and they offered me $1000.00 towards payment for repairs, which wasn't enough. Because toyota dealers told me they would have to repair the whole engine in order to stop oil burning problem, which would cost almost $5000.00. So i didn't accept $1000.00 offer from toyota motors, ever since i am putting one quarter oil every 500 miles. So i don't know what to do with this issue. Please help me out. Thanks

NoNoN NoneNone20171014

I bought this rav4 in february 2017, after driving few i realized my car is burning too much oil. I had purchased extended warranty but by the time i went for my issue my warranty had expired. I called toyota company and explained my oil burning issue, they gave me a case number and told me they would call me later. I received a call few days later and they offered me $1000.00 towards payment for repairs, which wasn't enough. Because toyota dealers told me they would have to repair the whole engine in order to stop oil burning problem, which would cost almost $5000.00. So i didn't accept $1000.00 offer from toyota motors, ever since i am putting one quarter oil every 500 miles. So i don't know what to do with this issue. Please help me out. Thanks

NoNoN NoneNone20170922

While making a left hand turn, as i was coasting into a parking spot at my place of employment, i inexplicably heard my engine race at an alarming pitch and almost simultaneously my car accelerated at an unprecedented rate. I immediately slammed on the brakes as hard as i could and my vehicle came to a screeching stop after traveling a few feet.

NoFireN NoneNone20170919

Rav4 2014 caught a fire when was driven. The steering wheel was suddenly stuck when was driven on the local road at speed less than 40 miles, so pulled over to the shoulder on the road. Suddenly the smokes came out under the hood, and turn to flame. The car burned all front windshield, engine, battery, and hood. Fire truck comes up and policeman help to extinguish the fire. It was no accident, no high speed on local road, and no rainning day.

NoNoN NoneNone20170912

Rav4 w/15,500mi... Engine pause. It happens randomly with no warning. The engine definitely slows down and you think it is going to stop but when you hit the accelerator it resumes speed. It is frightening as the car slows down and you don't know if it will resume speed. It pauses for what seems like 3 or 4 seconds. It has happened 4 or 5 times,trying to get on a highway..Around town, you never know when this will happen.

NoNoN NoneNone20170709

The paint on the top of the car is peeling.

NoNoN NoneNone20170612

Tl* the contact owns a 2014 toyota rav4. The contact stated that the instrument panel lighting was dim. The contact had difficulty viewing the gauges. Last week, the contact almost crashed because he was focusing so hard on trying to see the screen. Yark toyota (1377 conant st, maumee, oh 43537, (419) 737-4373) was notified, but the vehicle was not diagnosed or repaired. The dealer stated that the instrument panel lighting was normal. The manufacturer was made aware of the failure and agreed with the dealer. The failure mileage was 18,000. The vin was invalid.

NoNoN NoneNone20170522

The brakes always made harsh sounds at low speeds. And the breaks wore out by 30000. The dealership also advised me that my rotors had to be replaced.

NoNoN NoneNone20170506

Dunlop grand trek tires tread seperation

NoNoN NoneNone20170125

My automatic door lock failed. Lock actuator replaced under warranty on january 24, 2017. It is now february 2018 and the door locks have failed again. I cannot lock my car as i cannot even manually unlock the front door as the lock will not always respond to the turn of the key. My vehicle is garage kept.

NoNoN NoneNone20170104

My rav4 2014 xle radio/blue tooth stopped working about 3 yrs ago. I called toyota, but they refuse to fix. The radio screen is blue , and keep rebooting. It was only 3 yrs old and we are taking care of the car very good. It cost 1500 to replace a new one, but i think it's not customer fault, and i'm still driving without the radio. I feel that it's not customer fault and toyota may get the defect radio to install in the car. I did research and see lots of customer has same issue. I see there is few recalls for rav4 2014, but i never get a letter from toyota to get the car fixed. *tr

NoNoN NoneNone20170103

My rav4 2014 xle radio/blue tooth stopped working about 3 yrs ago. I called toyota, but they refuse to fix. The radio screen is blue , and keep rebooting. It was only 3 yrs old and we are taking care of the car very good. It cost 1500 to replace a new one, but i think it's not customer fault, and i'm still driving without the radio. I feel that it's not customer fault and toyota may get the defect radio to install in the car. I did research and see lots of customer has same issue. I see there is few recalls for rav4 2014, but i never get a letter from toyota to get the car fixed. *tr

NoNoN NoneNone20161130

Hi i am writing about my 2014 rav4 my mileage is 62,000. Prior to this car being 3 years old and 55,000 miles the radio shorted out including the bluetooth and navigation. I am shocked toyota has not done a recall when it is evident this is a common defect. Browsing you tube shows many, many people have the same problem with their toyota radio. After months of silence i ended up paying $1345.41 to replace this upon reasearch seems to be a common known problem. My invoice #tocs231192 with dublin toyota is dated 3/16/2017. I am asking for your review, consideration and response in this matter

NoNoN NoneNone20160810

Recently i was driving my 2014 rav4 near downtown tampa on adamo drive and was taking a left turn, and suddenly i heard some kind of noise and felt like my vehicle went dead without any electrical power and it started reversing on it's own and spun to right. Fortunately since i was taking a turn i was hardy at a speed of about 10 mph and hence my front right passenger side door & head light etc. Got damaged and there was a very minimal damage to the front fender on the driver side of the vehicle behind our rav4. For the same reason none of us - either myself, my front co-passenger or the driver of the vehicle behind our rav4 were physically hurt and were very safe after this incident. The driver of the vehicle behind our rav4 informed that he heard a kind of strange sound and saw our rav4 reversing & turning right, and he moved away into the right lane. The police officer, who has come also informed that she has come across this kind of incidents with toyota vehicles recently, and did not give me citation after reviewing my incident free driving record and also she could not find reason for this freak incident which looks more like a mechanical defect of my rav4, and advised to take to toyota dealer for further investigation & resolution. On further research we found that there is a serious recall - "electrical power assist system" (eps) for 2014 rav4 which was identified & documented by toyota on 03/13/2015 but was not notified to the customers. We have contacted toyota company, complained about this incident, informed the recall and we are waiting for a response from toyota after a thorough investigation, computer data analysis from our rav4. I am herewith attaching the documentation for the recall. I am very much worried & concerned about this incident, since it is of very serious safety issue. Please review and reply as soon as possible. Thank you in advance. *tr

NoNoN NoneNone20160720

Starting around 24,500 miles, toyota rav4 ev 2014 started to make a loud noise with acceleration. This noise was diagnosed by the authorized toyota dealer as an issue with the drive motor made by tesla, but i was told that at that time the noise is "not loud enough" to get anything done by toyota/tesla. Since then, another 2000 miles have passed and the noise is only louder. The dealer has again diagnosed the issue as the drive motor, submitted recording of noise to toyota/tesla but states that toyota/tesla not ready to replace drive motor. This is clearly an issue with a vehicle under warranty. I haver noticed my overall range is being affected and down by 10%. I am very concerned that the vehicle will malfunction while i am driving around, possibly ending in an accident where someone gets seriously injured.

NoNoN 1 InjuredNone20160609

Rav4 2014 back seat passenger doors have sharp edges and have hit my 2.5 yrs old daughter many times. It is a dangerous edge and it comes at the height of 2.5 to 3 year olds when they try to get in the back seat. I have to be always looking after it to be cautious. It could lead to a dangerous event if not prevented. Toyota should provide guard to cover those sharp edges as it is a family vehicle and safety should be top priority. Even for adults it can cause sharp cut which would be a casualty if not prevented. Please take a look into this. Appreciate your help on this thanks

NoNoN 1 InjuredNone20160424

I was driving on i-82 between selah and yakima at approximately 65 miles per hour. The wind was blowing fairly aggressively outside that day and the temperature was roughly 70 - 75 degrees. While driving my sunroof suddenly exploded. No rock hit the car and i was not driving under an underpass where anyone could have thrown something at my car. The sound was like a gunshot. I sincerely thought i had been shot at. Glass flew every where. My sunroof visor was open so the shards rained down into my car and all over me. I had glass down my neck, in my hair, and even found a piece on my eyelid when i rubbed my eye and cut my eyelid and the skin near my inner eye. There was nothing i was aware of that occurred on the road that day that would have caused the sunroof to break. But it blew out with extreme force. *tr

NoNoN NoneNone20160406

Remedy for this problem has not been forthcoming in a timely manner. What's the point of alerting owners that they have a problem that needs immediate attention only to have no corresponding solution available from the manufacturer? There should be a deadline for this sort of thing.

NoNoN NoneNone20160329

At the first time, i drove this car to pick my daughter up from her school. When i waited for my daughter,i wasn't turn off the engine, just stepped on the break until my daughter got on about one minute. And then i released the break wanted to move on. I couldn't turned the steering wheel and the car just move straight. I restarted my car again and the car could move normally. At the second time, when i was waiting at a traffic light, my car sunddenly shaked about four seconds and then the engine off automatically and the streering wheel couldn't turned too. When i restarted the car and it could move again.

NoNoN NoneNone20160307

Tl* the contact owns a 2014 toyota rav4. While driving various speeds and depressing the brake pedal, there was a loud clicking noise coming from the brake pedal. In addition, when the vehicle struck a pothole or when making a turn, the clicking noise would get louder. The failure recurred each time the vehicle was driven. The vehicle was taken to the dealer (dallas toyota located on delton dr dallas, tx 75229) who stated that the vehicle was not covered by the warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.

NoNoN 1 InjuredNone20160215

The shade popped off the window and smacked the consumers child in the face. It seems like the corners were way too heavy for this product to be considered safe in a car. *bf the consumer stated her daughter had a swollen lip and her lip was bleeding. She later had bruising on her face and her lip stayed swollen for days. *jb...*bf *cn

NoNoN NoneNone20160121

While driving 40 mph on a 45 mph 2 way lane, the car suddenly displayed warning "check ev system" advised me to pull over and inform dealership asap. I kept driving (about 1 mile from my home) within minute system seemed to restore itself. Only still displays "check ev system" this has happened 3 times in last 6 weeks. Toyota refuses to handle my case because of "after market modifications" which are not limited to : trailer hitch, volt/amp meter to monitor charging (very important to calculate how long you have to wait to charge an ev) both these things have absolutely nothing to do with the shown problems. This is after my car went back for the "safety recall" for exact the same issue. Toyota has implemented a software update to basically ignore the loss of signal from the speed measurement unit. It is obvious by the amount of people with the same cars that have this situation after the "recall fix" that there is something else seriously wrong. If this happens while on the freeway it could be a serious danger. For more incidents look at the forum: http://www.Myrav4ev.Com/forum/viewtopic.Php?F=7&t=1770

NoNoN NoneNone20160103

This is regarding rav4ev - electric car. I had ~50miles left on the battery and yet i lost traction middle of the road a month ago. Radio and all other things were fine. I had the dashboard say "check ev system". I had to pull over and thankfully i was on the right most lane when it happened. So i called sos and had to tow the car to the service center. They replaced drive unit, traction motor and negative motor. Whole thing took almost good 3.5 weeks. I got the recall taken care last aug 2015 - so this issue is after the recall. Now, i don't have any confidence with the vehicle. What if this thing happens on the freeway? I am pretty scared. I have one more year on the lease.

NoNoN NoneNone20151203

My name is [xxx]. The toyota service history of my vehicle from toyota. It states in february 2017 brakes is good with 8mm on the front brake pads. Next service is in june 2017, with 5,174 miles later brakes are at 3.5mm and needs to be replaced. I was not told that the driver side is at 3.5 and the passenger side was 6.0 mm. The issues started when they were replaced on 12/4/2015. [xxx]stated it was on my driving and not the brakes. It continues from the first brake service till today. If you want any more of the service history i do have it if you need it. 'information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6).' *tr

NoNoN NoneNone20151129

Was driving in city at about 30 mph , car stopped having propulsion, stopped with a shudder and warnings lights pop up. "check ev system" was able to reset the computer by powering off/on for 3 cycles to make it over to the curb. Called tow to transport to the dealer. Send me away after resetting the error message in the computer. Week later it happened again backing out of a parking spot. Now toyota is blaming my add ons like charge indicator (showing volts/amps of the j1772 input) and the fact i fitted a trailer hitch (for a bike rack). Which has absolutely nothing to do with the electrical propulsion system.

NoNoN NoneNone20151108

While making a turn under 10 mph the vehicle suddenly accelerated with the foot off the accelerator pedal. This has happened 3 times with 2 trips to the dealership right after. Dealer could not find anything wrong. Only a quick reaction onto the brake pedal stopped the car from hitting something. 2 of the times the vehicle was turning up a slight hill. This needs to be investigated since toyota can't find an issue, a un-experienced driver may not react fast enough to prevent an accident.

CrashNoY 1 InjuredNone20151028

Car 1 cut in front of car 2, car 3 (ours) stopped 1 car length away, when started to drive past the crash suddenly car 4 slammed into car 3 (ours) and pushed my wife's car into car 2 and car 2 into car 1 again. Airbag failed to deploy, seat belt locked and ems had to get my wife out. When this happened my wife was driving on i95 heading south just passing exit 60 hypoluxo dr at about 45mph when she was able to stop. She was going less than 5 mph when she was hit by car 4....Updated 11/05/15 *bf *js

NoNoN NoneNone20151025

The electrical wiring was eaten by a rodent. The rodent made a nest in the engine area after eating the wires. The repair of the vehicle is costing us $1510 plus a rental car.

NoNoN NoneNone20151018

On 10/19/2015 the electronic steering system warning panel activated, locking my steering column and preventing the start of the rav4. Towing company arrived, experienced/witnessed same event. Rav4 towed to dealership. 10/20 dealership stated "no repairs performed vehicle operating as designed." 10/20/2015 the customer representative stated "there was no electronic footprint in the memory card, indicating this event took place." no action by dealership. Reported to general manager and toyota co. Toyota case #1510220162. Toyota stated they will not be making any repairs because the vin is not part of recall number 15v144000 dated 3/13/2015. Dealership and corporation stated the vehicle must present the issue at the shop or on the road (at this point there will be a crash) before they will take any action.

NoNoN NoneNone20151015

My 2014 rav4 has a fuel line leak. The service department claims it is due to a mouse and will not fix it under warranty. I think it appears that the line has been scraped rather than chewed. But if it was damaged by a mouse this is also an issue. The fuel line should not be edible by rodents. Way too many automobile parts are being made from "edible" components. This is a serious safety hazard. I have been warned i should not drive my car - that it could cause a fire. From information available on the internet and from a local repair place i have found that a lot of wiring and other parts are rodent edible and causing a lot of defects.

CrashNoY NoneNone20150923

Unintended acceleration. Before starting work, my wife was attempting to slowly park our 2014 rav4 at less than 2 mph in an empty parking space in the public parking lot where she works when the vehicle suddenly accelerated on its own reaching a final speed of 21 mph in the span of approximately 2 to 3 seconds. During these 2 to 3 seconds the vehicle traveled a distance of approximately 27 feet from the empty parking space, running over the parking space concrete curbs and hit a parked vehicle on the rav4 right and then ran into a tree, which was the only thing that stopped the vehicle. My wife applied the service brake to try to stop the vehicle but this effort did not prevent the vehicle from accelerating. After hitting the tree my wife shifted the vehicle into park and pushed a button to turn the engine off. The air bags did not deploy after hitting the tree at 21 mph. We notified toyota of the problems regarding sudden acceleration, service brake and the non-deployed air bags. Toyota opened a case and sent an inspector to inspect the rav4. We received a letter from toyota stating they found no evidence of any type of manufacturing or design defect. We do not feel safe in this vehicle. We are not driving the 2014 rav4 due to this serious safety defect of sudden unintended acceleration. Vehicle safety failure mileage was 2,577 miles.

CrashNoN NoneNone20150811

I was driving on an overpass and was about to turn onto an on ramp to enter interstate 70 in limon colorado and i struck a vehicle on the front drivers side of both our cars. And my airbag didn't deploy. I hit the steering column with my right arm and left side of my chest and stomach.

NoNoN NoneNone20150809

While driving at 60mph, manufacturer installed sunroof exploded. Outside air temp was 88deg. Sounded like a gunshot, and caused me to swerve off road thinking my car had been hit. No other cars or people on roadway at the time of the incident. No overpasses or trees, either. No rocks or debris were found in the broken glass. Cover was closed, or i would have been covered in glass. Toyota has had complaints about this problem, and refuses to accept responsibility for this known defect.

NoNoN NoneNone20150807

The roof rack cross bars do not stay in place while being used and car is in motion. We purchased a rockymount for our bikes that connects to the roof crossbars and when driving on the interstate, the stock cross bars moved backwards so that our bikes were hanging over the backside of the car.

NoNoN NoneNone20150804

We were driving down the interstate at about 65 mph at around 9 am when we heard what sounded like a boom on top of our 2014 rav4. There were other vehicles on the road but there was nothing that we saw fly up off the road and immediately turned to see what might have flown off the back of the vehicle and saw nothing. We were able to exit the freeway and find a parking lot to see what happened to our vehicle. Our sunroof had a big hole in the middle and all the rest of the glass was cracked like a spider web. There was nothing found such as rock or other object in the glass that could have hit the vehicle and no other damage to the roof. Thankfully the cover was closed at the time. We did not have a choice but to break out all the remaining glass after contacting the toyota dealership/and insurance company, so as not to spray glass on the road or drivers on our 45 mile drive back home. Toyota dealership told us it would not be covered under our warranty and would have to be an insurance claim. We feel that this is a manufacturer defect.

NoNoN NoneNone20150708

Lost driving power on highway at 45mph. Car switched automatically to neutral. Displayed "check ev system. Take to dealer" warning. Was able to turn power on and off and regain motor, but still displayed message. Drove home. Took to dealer next morning.

CrashNoY NoneNone20150622

I was sitting in heavy stop & go traffic on the highway. All three lanes were stopped. And alternately inching forward due to accidents further down the road. I was stopped with my foot on the brake. My vehicle - the rave 4 suddenlysurged forward and hit the vehicle in front of me. I stood on the brakes as hard as possible but could not stop the vehicle (rav 4). All my airbags deployed. I had an infant in the back seat in a car seat. I was extremely in shock and shaken and had trouble getting out of the vehicle and back in to get the baby out. My vehicle was declared a total loss. I also question why all airbags deployed. Takata airbags

CrashNoY NoneNone20150617

Vehicle experienced sudden acceleration while slow moving in a crowded parking lot. Wheels continued to spin and accelerate even after car had collided with other (parked) cars, and continued to accelerate with no response from the brakes. It collided in quick succession with four cars until it finally stopped (car was turned off). Luckily no one was injured, there were dozens of pedestrians returning to their vehicles after a classic concert. I asked for an investigation by the car maker. Investigation was conducted on 6 july (cdr/edr record recovered from srs module). In september i received a letter from toyota saying no mechanical defect was found. However, i believe it is not a mechanical defect but a software defect that caused the acceleration. I've owned toyotas for over 15 years - which i had always considered a very reliable company - have been a driver for over 30 years and never had a single accident. The experience was so terrifying in spite of toyota reassurance i felt the car was unsafe and transferred the lease to a dealer (bearing some monetary loss, unfortunately). I file this complaint so that future owners can be made aware, and in order to assist accuracy of statistics and studies on sudden unintended acceleration events.

CrashNoN NoneNone20150524

Tl* the contact owns a 2014 toyota rav4. While driving approximately 3 mph and making a right turn, the vehicle accelerated unexpectedly and crashed into a wooded area. The vehicle was not diagnosed or repaired. There were no injuries and a police report was not filed. The manufacturer was notified of the failure. The failure mileage was 6,000.

NoNoN NoneNone20150501

On may 2, 2015, at about 10:00 a.M. We were driving to the scranton, pa, area. We had just entered the on-ramp to i-81 north from rt. 309 when we heard a very loud bang and roaring sound similar to a door on a jet blowing off mid-air in a movie. There was nothing on the road to run over and the closest vehicle to us was a truck tractor at least 500 yards ahead of us and not driving on an angle that would send anything airborne to our area; nor were we near an underpassr. We put our flashers on and pulled over at the first safe area. Upon checking our vehicle, we discovered our sunroof glass had 'exploded' with an approximate 8-10 inch circular hole dead center and the rest of the glass fractured. We had the interior sunroof covering pulled closed when this occurred. The edges of the hole were bent slightly upward indicating an upward force. We didn't run over anything and nothing struck us, so we were fairly shocked. We checked our cell phones and discovered independence toyota, hazelton, pa, was about 5 minutes away at our next exit. We pulled in and both the sales people and service people examined the damage and were as surprised as us. Nothing was found in the glass debris that would indicate something struck the glass. Independence toyota was great by cleaning up the glass, placing two layers of heavy plastic over the sunroof opening and taping it shut. I am a retired police lieutenant. I know what impact damage looks like and this was not it. Upon checking online, this occurrence appears more frequently than one would think in various makes of vehicles. Price toyota in new castle, de is declining to cover this under warranty citing this is normal glass breakage. I have had windshields struck before. This is not remotely close. It is not okay to be driving your vehicle and suddenly have the sunroof "explode" with no causing factors present. *tr

NoNoN NoneNone20150415

I was driving to work and was approximately at 70 mph on california highway interstate 880 just near the junction on i580, all of a sudden the vehicle lost power and came to neutral and would not shift to drive, with a message on the dash board check ev soon take it to the nearest toyota dealer.It was pretty scary and finally i managed to steer it to the left shoulder which was very narrow and half of my vehicle was still on the fast lane, easy chance of a crash. Called chp they had to stop the traffic and push me to the right shoulder, finally road side assistance showed up and towed it to oakland toyota dealer. Its just a year old. *tr

NoNoN NoneNone20150331

Why are the wipers and windshield so bad, i can see better in the rain with the wipers off. There is no dirt on my windshield or dead bugs, i cleaned the windshield in my garage and then drove in the rain to prove a point. When the wipers are on it is very hard to see because of the blurring on the windshield it is clearer just looking through the rain. *tr

NoNoN NoneNone20150217

Tl* the contact owns a 2014 toyota rav4. When the contact attempted to lock the vehicle doors, both the front driver and passenger door locks failed to lock and unlock electronically. The contact stated that the doors had to be locked and unlocked manually. In addition, the rear passenger door lock also failed to unlock when locked. The vehicle was taken to the dealer (dick dyer toyota, located on 240 killian commons parkway columbia, sc 29203) where it was diagnosed that door actuators on both sides needed to be replaced. The dealer also stated that the warranty was expired. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The approximate failure mileage was 60,312.

NoNoN NoneNone20150213

This is an ongoing intermittent problem. I notice it while moving slowly and turning. The steering has a spot where it is harder to turn. It feels like the power steering momentarily stalls. I told the dealership at the first service appointment and they couldn't find anything. *tr

NoNoN NoneNone20150205

Whilst driving at 70mph on the hov lane of the freeway, the car switched into neutral and coasted to a stop. Because this happened at night, and on a lane that does not have a stopping lane, it was grossly unsafe as cars whizzed by. The car was towed to a dealer for repairs. The dealership, toyota carlsbad, has informed me that a new drive motor will be installed. Unfortunately, this issue with the propulsion system failing is common in the toyota rav4 ev (it uses a tesla motor). There are so many drive motors being replaced right now, i have to wait at least two weeks for a new one. Others have recently waiting up to a month. *tr

CrashNoN NoneNone20150115

At approximately 8:20 am on friday, january 16th, 2015, i was pulling into an empty parking spot in front of my apartment complex after dropping my 6 year-old at school. This was a routine as i do this every morning. However, as i was slowing the car down preparing to park (5-10 mph), the car suddenly accelerated (approximately 25-30 mph) and ran over the sidewalk, bushes and into the side of my apartment complex. Despite my attempts to brake, the car would not stop. In the process i ran through the side of my apartment complex wall and front gate, nearly going right through my front door and living room where my 6 month old and wife were playing. I had to place the car in park and turn the car off. That stopped the car. I then turned the car back on and reversed. Luckily no one was injured, but there was substantial damage done to the side of my apartment complex and my vehicle. Should be noted, that despite the impact, no airbags were deployed. At the moment, my insurance company has me at fault. I have filed with toyota corporate and they are having a specialist investigate the vehicle. I do not feel safe in this car. And hope that this is investigated further. Had i not turned off my car, i would have surely gone through my front door and into my living room, potentially hurting my 6 month old and wife. *tr

NoNoN NoneNone20141220

While backing to my driveway, car lost power and stopped. After turning it off and back on, power restored. There was a message on dashboard: "check ev system have your vehicle checked by a dealership immediately" which later (after few off/on cycles) disappeared. *tr

NoNoN NoneNone20141215

I was driving on the freeway going about 65mph in the hov lane when the accelerator pedal stopped working and a warning light came on the dashboard. I was not able to get over to the shoulder due to not having power and all of the cars on the freeway. I came to a complete stop, powered off the car and then powered it back on again hoping it would work and it did. Power came back to the accelerator pedal and i was able to safely take the car to the dealership. Luckily i didn't create an accident and nobody was hurt. I took my car to the dealership on dec 16 2014 and i just got my car back yesterday january 31st 2015. The dealer replaced the drive unit assembly which they said they were waiting to receive the part from tesla. *tr

NoNoN NoneNone20141129

Brakes have made a hard scratching sound if vehicle has not been driven daily since its purchase. At 30000 mile service, mechanic has noted that rear rotors are not making full contact.

NoNoN 1 InjuredNone20141115

The bottom of all four door where the door at the bottom meets the harden rubber or plastic. Looking at the doors from the outside it would always be in the lower right corners at where the curved part of the door meets the straight piece running along the bottom. Each of these corners are extremely sharp and have caused upon closing by wind to cut the calf of the led, which led to opening two blood vessels, requiring emergency attention and stitches. Have checked at least 10 other rav4's same models same year in addition to four on two separate dealer lots. All have the same issue. *tr

NoNoN NoneNone20140919

Noise when braking,and pads not releasing from rotors completely. *tr

NoNoN NoneNone20140831

Navigation screen is dangerously unreadable in sunlight; the glare is impossible to see through.

NoNoN NoneNone20140831

While driving my brand new toyota 2014 rav4, they were the following: 1. The car was vibrating slightly and the car was stuck in first gear. 2. The ?Check engine" light came on along with the awd drive and traction control lights. 3. The steering wheel was becoming firm along with the brake pedal. Remember, this was all while the car was still running. 4. I managed to pull over and turn off the car. 5. I tried to restart the vehicle, but the car would not start and would only use the battery. 6. I tried to start the car for the third time, but stopped when i could smell burning rubber. I was very nervous when this happened. Moreover, i have lost confidence, trust, and a sense of safety in this vehicle. Basically, i no longer feel safe and secure in this car. My experience yesterday 09/01/2014 was terrifying, i was afraid that somebody was going to hit me from behind. When the vehicle started to shut down i was scared for my friends life and mine. I had no choice but to stop the car as much as i could to the side safely and put on my hazard lights on, and call for help. There was no shoulder i had to stop on a busy road, where cars drive over the speed limit. When i was buying the vehicle they were my best buddy offering you water, pizza, after the deal shaking hands 20 times, when you go back its like we are very busy. Toyota care will take care of it, don't really want to know you! At the moment it is at the dealership being checked! Lets see what happens. *tr

CrashFireN NoneNone20140826

After getting t-boned at an intersection, my toyota rav4 immediately caught fire. The car was hit on the passenger side by the right wheel and right to mid section of the hood. When i got out of the car it was already on fire. *tr

NoNoN NoneNone20140810

New rav-4 was slightly more than 1 month old (7/1/14 to 8/11/14). We were driving back to atlanta from vacation in the outer banks, we were using cruise control to maintain speed on the expressway. We came across a slower moving truck and pulled into the passing lane, still using cruise control. While passing slow truck, another truck came up on our tail at a higher rate of speed. I stepped on the gas to get in front of the slow truck, intending to enable the fast truck to pass us once we were in front of the slow truck and back in the normal lane. Instead of speeding up, rav-4 lost power and quickly slowed down, to the point of needing to pull behind the slow truck that we were trying to pass and having to pull to the shoulder of the road. The fast truck on our tail started to (slightly) fishtail and might have crashed into us if the truck driver had lost control of his vehicle. We pulled to the side of the road and tried to rev the engine, but got no response, the engine almost stalling. Since the engine was not responding, we shut the car off, and restarted, and were able to continue with no further problems, but didn't use the cruise control again for the rest of the ride home. We reported the incident to our dealer, and were told that this would be very difficult to trouble-shoot, and to continue to drive and bring it back if it happens again. We no longer trust the cruise control on this vehicle and will not use it again. *tr

CrashNoN 4 InjuredNone20140731

On business and vacation, coming from la to atlanta...I was driving speed limit in far left lane, on interstate, in lagrange ,ga, a truck coming onto the interstate merging from far right loss control because she was speeding and the roads were slick from a light rain, she fishtailed from the far right , crossing the right lane and coming head on in opposite direction of traffic , hitting my rental vehicle..Rav 4. Hit us head on...The airbags popped out everywhere, blocking escape exits, we thought the truck would catch afire, because of smoke smell, we tried to get out, all doors on the left of the vehicle would not open, although it wasn't hit in any way, had to crawl over seats and under airbags to escape on the right side of vehicle. Even the hatch back door at rear of vehicle would not open at all. We just barely escaped with our lives,and injuries, because if we didn't push the right side doors we would have been trapped. *tr

CrashNoN 3 InjuredNone20140713

Rav 4 traveling on roadway when another vehicle struck its right front fender and front door in t-bone impact. Force of impact was enough to move rav 4 to the left 2.5 lanes. Right side curtain airbags did not deploy. *tr

NoNoN NoneNone20140630

I just got a leased a brand new rav4-2014 on july 1, 2014. I reported to the dealer the following issues: on 7/6/14, i called the dealer to reported. I was told to wait until friday, while they ordered the part. However, another issues i reported: a( on 7/1/14 while driving towards my home the left front hubcap, came off. Is defective. B) rear hubcap, passenger side, with damage, anytime is going to come off while driving, may hit a pedestrian or another car. C) rear back body of the car, a plastic piece is peeling back, may come off while driving and hit a pedestrian or another vehicle. D) front door passenger side. Beneath the handle there 2 large withe, deep scratches. E) interior door panel, passenger side, it looks dirty and with spots. F) two tires have been marked with big red dots. I have no idea why, is the first time never on my other previous cars. I am afraid that the dealer gave me a lemon car. However is full the manufacturer's responsibility to fix the car, and make sure that there are no other future issues. Finally, nobody at the dealer is showing any interest to take care of my complaint. I've left several messages to call me back. Up today nobody has tried to call me back, either to answer the phone when i call any of the managers. Last friday, i received a call from the dealer but only to pick it the plates and the new registration. I brought copies of the damages, nobody even try to talk to me, was like say, they just look at me, as if saying "whatever". I need your help. Thank you. *tr

NoNoN NoneNone20140630

While charging the car at a schneider public charging station, extreme heat and electrical arcing resulted in heat/burning damage to the vehicle and damage to the charging station. Prior to the incident, while charging at the same public schneider charging station, on many occasions, i noticed an electrical burning smell and heat. *tr

NoNoN 1 InjuredNone20140629

Tl* the contact owns 2014 toyota rav4. The contact stated that the dealer advised that the on and off button to the bluetooth that was standard with the vehicle should shut on and off by using the power button. The contact stated that the power button was defective and would not turn the bluetooth off when it was engaged. The contact's heart also began to function abnormally and she became extremely weak, nearly collapsing after exiting the vehicle due to the inability to turn the bluetooth off and on in order to prevent it from interfering with her pacemaker. The contact also stated that she advised the dealer prior to purchasing the vehicle that she had a pacemaker. The contact was concerned about the safety hazard of driving the vehicle because the owner's manual indicated caution if the operator of the vehicle had medical devices such as pacemakers. The general manager was notified that the contact became ill and stated that she should have been careful. Additionally, the vehicle could not be locked or unlocked using the remote key fob. Instead, the vehicle would exhibit an abnormal sound and the lights illuminated. The failure mileage was unknown.

NoNoN NoneNone20140519

When trying to accelerate from a traffic light or stop the suddenly stops acceleration causing a very hazardous condition, has happened numerous times, back to dealer twice with no resolution, will be taking it back to dealer again , after 6 toyotas if this can't be resolved it will be traded for another mfg. Very disappointed with toyota.

NoNoN NoneNone20140507

When vehicle is started and put into reverse the backup camera is dim and unviewable for 15 sec. Backing up during this period is obviously hazardous and it is very annoying to have to wait until it becomes visible. This is related to the whole display console as the radio, nav system, and bu camera all come on after 15 sec. This does not happen on my wife's 2007 prius although occasionally it does not switch to the bu camera at all. *tr

NoNoN NoneNone20140507

New car dunlop tires have severe road hazard. Every small road condition magnifies into great steering problem. *tr

NoNoN NoneNone20140420

La transmission tarda en aplicar el drive

NoNoN NoneNone20140331

There is a lag in the accelerator when moving from very slow or from a stop. When moving into cross traffic it is hazardous as you lose significant speed or acceleration creating an unreasonable risk that the cross traffic will collide with your vehicle. This is not a one time occurrence as it happens on a continuous basis. The dealer takes no responsibility and is ducking the issue. I am afraid it is just a matter of time before they may be serious incidents as other owners have said the same thing to me. *tr

NoNoN NoneNone20140228

Large black area at top of windshield while driving at night. Mainly on dark roads. This is while driving with headlights on.

NoNoN NoneNone20140227

Vehicle excessive oil consumption. 1 quart per 500 miles consumed while driving anywhere, in town and highway driving.

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