2013 Jaguar Xf AwdJaguar Xf Awd 2013

Vehicle Details: Recalls, Fuel Economy, Emissions, Investigations, Consumer Complaints, Decoded VIN Details, Service Bulletins

Jaguar Logo

Below you will find all available information on the 2013 Jaguar Xf Awd, manufacturered by Jaguar Land Rover Limited.
The vehicle is described as a Rear-Wheel Drive Midsize Cars 4-door sedan, hardtop.

ManufacturerKnown WMI(s)Fuel Type
JaguarSAJ Premium
City MPGHighway MPGCO2 emissions
15 - 19 MPG23 - 30 MPG387 - 500 g/mile
Jaguar VIN Decoder

Use the box here to look up VINs from Jaguar as well as other manufacturers

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Frequently Asked Questions
  • What is the MPG of a 2013 Jaguar Xf Awd?
     - The 2013 Jaguar Xf Awd has an EPA estimated city efficiency of 15 - 19 MPG and an estimated highway efficiency of 23 - 30 MPG.
  • What is the fuse box diagram for the 2013 Jaguar Xf Awd?
     - Fuse box diagrams for the 2013 Jaguar Xf Awd can be found here
  • What is the annual fuel cost for the 2013 Jaguar Xf Awd?
     - EPA estimated annual fuel cost for the 2013 Jaguar Xf Awd is $3150.
  • Where is the 2013 Jaguar Xf Awd produced?
     - The 2013 Jaguar Xf Awd is produced in Castle Bromwich Coventry, United Kingdom (uk).
  • Are there recalls for the 2013 Jaguar Xf Awd?
     - There are 22 recall(s) for the 2013 Jaguar Xf Awd, additional information is below.
NHTSA Mandated Recalls
  • Recall 127942 [USA]: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  • Recall 122857 [USA]: A fuel leak in the presence of an ignition source can increase the risk of a fire.

  • Recall 114863 [USA]: A loss of power steering assist may increase the risk of a crash.

  • Recall 106091 [USA]: The fuel pump shutdown will result in the vehicle stalling. the vehicle would also lose power-assisted braking and power-assisted steering. any of these conditions may increase the risk of a vehicle crash.

  • Recall 104683 [USA]: The reduction of power steering assist can increase the steering effort needed, increasing the risk of a crash.

  • Recall 104519 [USA]: Leaking brake fluid can lengthen braking distance and increase the risk of a vehicle crash.

  • Recall 102654 [USA]: If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.

  • Recall 102667 [USA]: If the cac hose detaches, the engine may stall, increasing the risk of a crash. additionally, steering and brake assistance may be lost further increasing the risk.

  • Recall 102500 [USA]: If the certification label does not specify all the necessary information or the vehicle weight range could result in the vehicle being overloaded and increase the risk of a crash.

  • Recall 97298 [USA]: If the cac hose detaches, the engine may stall, increasing the risk of a crash. additionally, steering and brake assistance may be lost further increasing the risk.

  • Recall 93654 [USA]: An engine stall without warning while driving may lead to a loss of motive power, a loss of power-assisted braking and a loss of power-assisted steering. each of these conditions may increase the risk of a vehicle crash.

  • Recall R/2016/086 [UK]: Driver's front airbag may fail to deploy correctly

  • Recall R/2013/092 [UK]: Fire may occur

  • Recall R/2013/090 [UK]: Engine may cut out

  • Recall R/2014/041 [UK]: Directional control may be compromised

  • Recall R/2016/036 [UK]: Possible loss of steering assistance

  • Recall R/2016/250 [UK]: Fuel may leak / risk of fire

  • Recall R/2017/197 [UK]: Side curtain airbag may not deploy

  • Recall 2018009 [Canada]: Airbag

  • Recall 2014201 [Canada]: Brakes

  • Recall 2014106 [Canada]: Engine

  • Recall 2014105 [Canada]: Suspension

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

NHTSA Submitted Mechanical & Emissions Details
  • Automatic (S8) Rear-Wheel Drive Xf

    Description Data
    Engine cylinders6
    Engine displacement in liters3.0
    Engine descriptor; see fueleconomy.gov detailsSIDI
    TransmissionAutomatic (S8)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-6000
    Description Data
    Annual petroleum consumption in barrels for fuel type 114.1671
    City mpg for fuel type 1,17
    Unrounded city mpg for fuel type 1,17.45
    Tailpipe co2 in grams/mile for fuel type 1427
    Combined mpg for fuel type 1,21
    Unrounded combined mpg for fuel type 1,20.8303
    Engine cylinders6
    Engine displacement in liters3.0
    Drive axle typeRear-Wheel Drive
    EPA model type index252
    Engine descriptor; see fueleconomy.gov detailsSIDI
    EPA fuel economy score (-1 = not available)5
    Annual fuel cost for fuel type 1 ($)3150
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)5
    Highway mpg for fuel type 1,27
    Unrounded highway mpg for fuel type 1,27.2921
    Vehicle record id33318
    4 door luggage volume (cubic feet)18
    Model name (carline)Xf
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    4-door passenger volume (cubic feet)95
    TransmissionAutomatic (S8)
    Unadjusted city mpg for fuel type 121.8
    Unadjusted highway mpg for fuel type 138.7
    EPA vehicle size classMidsize Cars
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-6000
    If s, this vehicle is superchargedS
    3-character manufacturer codeJCX
    Date the vehicle record was created (iso 8601 format)Tue Jan 01 00:00:00 EST 2013
    Date the vehicle record was last modified (iso 8601 format)Mon Sep 26 00:00:00 EDT 2016
    Vehicle has start-stop technology (y, n, or blank for older vehicles)N
  • Automatic (S8) Rear-Wheel Drive Xf

    Description Data
    Engine cylinders8
    Engine displacement in liters5.0
    Engine descriptor; see fueleconomy.gov detailsSIDI
    TransmissionAutomatic (S8)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-8750
    Description Data
    Annual petroleum consumption in barrels for fuel type 116.5283
    City mpg for fuel type 1,15
    Unrounded city mpg for fuel type 1,15.0794
    Tailpipe co2 in grams/mile for fuel type 1500
    Combined mpg for fuel type 1,18
    Unrounded combined mpg for fuel type 1,17.8018
    Engine cylinders8
    Engine displacement in liters5.0
    Drive axle typeRear-Wheel Drive
    EPA model type index251
    Engine descriptor; see fueleconomy.gov detailsSIDI
    EPA fuel economy score (-1 = not available)4
    Annual fuel cost for fuel type 1 ($)3700
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)4
    Highway mpg for fuel type 1,23
    Unrounded highway mpg for fuel type 1,22.8419
    Vehicle record id33342
    4 door luggage volume (cubic feet)18
    Model name (carline)Xf
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    4-door passenger volume (cubic feet)95
    TransmissionAutomatic (S8)
    Unadjusted city mpg for fuel type 118.6437
    Unadjusted highway mpg for fuel type 131.8935
    EPA vehicle size classMidsize Cars
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-8750
    If s, this vehicle is superchargedS
    3-character manufacturer codeJCX
    Date the vehicle record was created (iso 8601 format)Tue Jan 01 00:00:00 EST 2013
    Date the vehicle record was last modified (iso 8601 format)Mon Sep 26 00:00:00 EDT 2016
    Vehicle has start-stop technology (y, n, or blank for older vehicles)N
  • Automatic (S8) Rear-Wheel Drive Xf

    Description Data
    Engine cylinders4
    Engine displacement in liters2.0
    Engine descriptor; see fueleconomy.gov detailsSIDI
    TransmissionAutomatic (S8)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-4750
    Description Data
    Annual petroleum consumption in barrels for fuel type 112.9352
    City mpg for fuel type 1,19
    Unrounded city mpg for fuel type 1,18.9532
    Tailpipe co2 in grams/mile for fuel type 1387
    Combined mpg for fuel type 1,23
    Unrounded combined mpg for fuel type 1,22.7065
    Engine cylinders4
    Engine displacement in liters2.0
    Drive axle typeRear-Wheel Drive
    EPA model type index254
    Engine descriptor; see fueleconomy.gov detailsSIDI
    EPA fuel economy score (-1 = not available)6
    Annual fuel cost for fuel type 1 ($)2900
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)6
    Highway mpg for fuel type 1,30
    Unrounded highway mpg for fuel type 1,29.9574
    Vehicle record id33370
    4 door luggage volume (cubic feet)18
    Model name (carline)Xf
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    4-door passenger volume (cubic feet)95
    TransmissionAutomatic (S8)
    Unadjusted city mpg for fuel type 124.1
    Unadjusted highway mpg for fuel type 140.1
    EPA vehicle size classMidsize Cars
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-4750
    If t, this vehicle is turbochargedT
    3-character manufacturer codeJCX
    Date the vehicle record was created (iso 8601 format)Tue Jan 01 00:00:00 EST 2013
    Date the vehicle record was last modified (iso 8601 format)Mon Sep 26 00:00:00 EDT 2016
    Vehicle has start-stop technology (y, n, or blank for older vehicles)N
  • Automatic (S8) All-Wheel Drive Xf Awd

    Description Data
    Engine cylinders6
    Engine displacement in liters3.0
    Engine descriptor; see fueleconomy.gov detailsSIDI
    TransmissionAutomatic (S8)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-7750
    Description Data
    Annual petroleum consumption in barrels for fuel type 115.6584
    City mpg for fuel type 1,16
    Unrounded city mpg for fuel type 1,16.0289
    Tailpipe co2 in grams/mile for fuel type 1461
    Combined mpg for fuel type 1,19
    Unrounded combined mpg for fuel type 1,19.2399
    Engine cylinders6
    Engine displacement in liters3.0
    Drive axle typeAll-Wheel Drive
    EPA model type index253
    Engine descriptor; see fueleconomy.gov detailsSIDI
    EPA fuel economy score (-1 = not available)4
    Annual fuel cost for fuel type 1 ($)3500
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)4
    Highway mpg for fuel type 1,25
    Unrounded highway mpg for fuel type 1,25.478
    Vehicle record id33319
    4 door luggage volume (cubic feet)18
    Model name (carline)Xf Awd
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    4-door passenger volume (cubic feet)95
    TransmissionAutomatic (S8)
    Unadjusted city mpg for fuel type 119.9
    Unadjusted highway mpg for fuel type 135.9
    EPA vehicle size classMidsize Cars
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-7750
    If s, this vehicle is superchargedS
    3-character manufacturer codeJCX
    Date the vehicle record was created (iso 8601 format)Tue Jan 01 00:00:00 EST 2013
    Date the vehicle record was last modified (iso 8601 format)Mon Sep 26 00:00:00 EDT 2016
    Vehicle has start-stop technology (y, n, or blank for older vehicles)N
Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SSM72034 - POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE): Transfer case front flange leak
  • SSM72022 - ELECTRICAL SYSTEM: Seat module dtc diagnostic help - seats not moving in one direction
  • SSM72012 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Incorrect diagnosis of bluetooth connectivity
  • SSM72002 - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Coolant pipe leak
  • SSM72000 - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL: Adaptive cruise does not operate, front number plates fitted incorrectly
  • SSM71998 - EQUIPMENT:ELECTRICAL: Apple ios8, iphone 6 and 6 plus issue affecting phone operation
  • SSM71974 - ELECTRICAL SYSTEM: Diagnosing the bms when dtc B11DB-87 is logged.
  • SSM71917 - ELECTRICAL SYSTEM: Vehicles with battery charging warning lamp illuminated
  • SSM71915 - ELECTRICAL SYSTEM: Instructions for jump starting vehicles with discharged battery?S
  • SSM71896 - POWER TRAIN: Automatic transmission, rotary gear selector low level part
  • SSM71863-1 - STRUCTURE: Trunk / boot lid operation - not lifting up all the way
  • SSM71863 - STRUCTURE: Boot lid not lifting up all the way
  • SSM71853 - ELECTRICAL SYSTEM: Remote function actuator module (rfa) hardware recovery process
  • SSM71838 - ELECTRICAL SYSTEM: Xf diagnostic process for day night mode activation
  • SSM71832 - AIR BAGS: Diagnostic process for drivers airbag warning light
  • SSM71827 - SEATS: Climate controlled seats diagnosis & testing
  • SSM71822 - EQUIPMENT: New vehicle storage (transit relay / transit mode)
  • SSM71811 - STEERING: Steering gear transfer pipe change
  • SSM71803-2 - EQUIPMENT:ELECTRICAL: Gen 2.1 touch screen display recovery process
  • SSM71803-1 - EQUIPMENT:ELECTRICAL: Gen 2.1 touch screen display recovery process
  • SSM71803 - EQUIPMENT:ELECTRICAL: Gen 2.1 touch screen display recovery process
  • SSM71794Attachme - EQUIPMENT: Am frequency stuck in fm preset
  • SSM71794 - EQUIPMENT: Am frequency stuck in fm preset
  • SSM71790 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Climate control - in-vehicle temperature / motor
  • DVD13907 - ELECTRICAL SYSTEM:SOFTWARE: Software update 07
  • DVD13905 - ELECTRICAL SYSTEM:SOFTWARE: Software update 05
  • DVD13900 - ELECTRICAL SYSTEM:SOFTWARE: Sdd machine is at the latest level of as-built and calibration files
  • DVD13810 - ELECTRICAL SYSTEM:SOFTWARE: Sdd updates
  • DVD13806 - ELECTRICAL SYSTEM:SOFTWARE: Software update 06
  • DVD13800 - ELECTRICAL SYSTEM:SOFTWARE: Dvd software update
  • DVD13707 - ELECTRICAL SYSTEM:SOFTWARE: Dvd software update
  • DVD13704 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This update contains a software update for the hd radio? Module
  • DVD13701 - ELECTRICAL SYSTEM:SOFTWARE: Dvd software update
  • DVD13604 - ELECTRICAL SYSTEM:SOFTWARE: Software update 04
  • DVD13603 - ELECTRICAL SYSTEM:SOFTWARE: Software update 03
  • DVD13507 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): This update contains an enhancement to the ecm ? Engine control module
  • DVD137 - ELECTRICAL SYSTEM:SOFTWARE: Sdd laptop is at the latest level of as_built and calibration files
  • DVD136-1 - ELECTRICAL SYSTEM:SOFTWARE: The dvd software update
  • DVD135 - ELECTRICAL SYSTEM:SOFTWARE: Dvd software update
  • DVD13502 - ELECTRICAL SYSTEM:SOFTWARE: Software update 02
  • UPS7412-3bNAS2 - POWER TRAIN: Update prior to sale: front differential oil leak
  • UPS2613-2bNAS2 - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Update prior to sale: charge air cooler clip / hose inspection
  • UPS2613-1bNAS1 - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Update prior to sale: charge air cooler clip / hose inspection
  • SSM64737 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Bluetooth device id not displayed on touch screen.
  • SSM72114Attachme - ENGINE AND ENGINE COOLING: 3.0 & 5.0 gasoline engines ? High pressure fuel pump diagnostics
  • SSM72087 - ENGINE AND ENGINE COOLING: Xf/xj eco stop/start additional diagnostics information
  • SSM71678 - STEERING: Steering column rake & reach inoperative
  • SSM71598-2Attach - POWER TRAIN: Post k202 transmission control switch issues rise and fall
  • SSM71538Attachme - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Updated - door lock cylinder cover, fitment at pdi / replacement
  • SSM71538Attachme - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Updated - door lock cylinder cover, fitment at pdi / replacement
  • SSM71538 - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Door lock cylinder cover - fitment at pdi / replacement.
  • SSM71498 - POWER TRAIN:DRIVELINE:DRIVESHAFT: Front drive shafts rubber boots split or damaged
  • SSM71361 - EQUIPMENT:ELECTRICAL: Diagnostic software hardware
  • SSM71218 - PARKING BRAKE: Parkbrake warning lamp i l luminated/parkbrake fault message displayed (chassis)
  • SSM70698 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI: Bluetooth phone connectivity / pairing / music streaming issues
  • SSM70378 - STRUCTURE: No communication with chassis control modules after reconnecting battery. Chassis.
  • SSM70338 - EQUIPMENT: Rear transport tow eye being left in place or not discarded
  • DVD13409 - STEERING:COLUMN: Latest tsb sdd mapping
  • DVD13407 - UNKNOWN OR OTHER: Dvd software update
  • DVD13406 - STEERING: This update contains an enhancement to the tpms - tire pressure monitoring system
  • DVD13401 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): This update contains an enhancement to the tcm and pcm
  • DVD13305 - POWER TRAIN: This update contains an enhancement to the tcm - transmission control module
  • DVD13302 - POWER TRAIN: This update contains an enhancement to the tcm ? Transmission control module
  • DVD13104 - UNKNOWN OR OTHER: Dvd software update
  • 7-071USA - FUEL SYSTEM, GASOLINE: The in-tank fuel pump is controlled by the engine control module (ecm) via a fuel pump driver module
  • 7-088USA - STEERING: Pas fluid flow can cause loss of the steering power assistance
  • 7-087USA - STEERING: Failure of steering power assistance can lead to greater steering effort being required by the driver, which may as a consequence, lead to an increase in risk of a crash.
  • 7-085USA - ENGINE AND ENGINE COOLING: The condition may cause the engine malfunction indicator lamp (mil) to illuminate
  • 7-083USA - BRAKES (PWS): This foul condition caused a flat to wear on the brake pipe
  • 7-081USA - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: A vehicle exhibiting sudden loss of brake fluid will illuminate a red brake telltale warning
  • 7-080USA - BRAKES (PWS): Prolonged aggressive driving with frequent lateral and braking
  • 7-078USA - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Charge air cooler (cac) hose may separate from the charge air cooler
  • 7-077USA - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): In a failed condition, vehicle stability will be compromised and degree of directional control minimized
  • 7-076USA - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: It is possible that the vehicles do not meet other compliance requirements.
  • 7-074USA2 - ENGINE AND ENGINE COOLING: Cac assembly leads to engine cut out without warning and could potentially cause a crash
  • 7-074USA - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Charge air cooler (cac) hose may separate from the charge air cooler
  • 7-073USA - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Hose may separate from the charge air cooler
  • 7-071USA2 - FUEL SYSTEM, GASOLINE: The in-tank fuel pump is controlled by the engine control module (ecm) via a fuel pump driver module
  • 7-069USA - FUEL SYSTEM, GASOLINE: Tank fuel pump is controlled by the engine control module (ecm)
  • 6-255NAS - FUEL SYSTEM, GASOLINE: The fuel filler flap actuator may be inoperative
  • SSM71790 - ELECTRICAL SYSTEM: Climate control.
  • SSM71598 - POWER TRAIN: Post k202 transmission control switch issues
  • SSM71361 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Diagnostic concerns.
  • SSM71218 - PARKING BRAKE: Parkbrake warning lamp i l luminated
  • SSM70698 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI: Bluetooth phone connectivity
  • SSM70478 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER: 2.0 gtdi turbocharger
  • SSM70378 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: No communication with chassis control modules
  • SSM70058 - UNKNOWN OR OTHER: Diagnostic software hardware
  • SSM70018 - POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR: Transmission dtc P0780-94
  • SSM69558-2 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Navigation errors or freezing on the `initalization` screen
  • SSM69558 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Navigation errors or freezing on the `initalization` screen
  • SSM69518-2 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Unable to save navigation co-ordinates
  • SSM69518 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Unable to save navigation co-ordinates
  • SSM69458-2 - UNKNOWN OR OTHER: Unable to select preferences on the touch screen
  • SSM69238Attachme - ENGINE AND ENGINE COOLING: Diesel coolant pipe noise/resonance
  • SSM69238 - ENGINE AND ENGINE COOLING: Diesel coolant pipe noise/resonance
  • SSM69038Attachme - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR: Hvac evaporator data requested upon replacement
  • SSM69038 - UNKNOWN OR OTHER: Hvac evaporator data requested upon replacement
  • SSM68938Attachme - FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS: Noise vibration
  • SSM68878 - UNKNOWN OR OTHER: Rcm - configuration failure dtc`s logged in module
  • SSM68398Attachme - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Window regulator mechanical creak
  • SSM68398 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS: Window regulator mechanical creak
  • SSM68358 - UNKNOWN OR OTHER: Audio system speaker diagnosis
  • SSM67917 - ELECTRICAL SYSTEM: Vehicle seat memory module logs U1A4C 00
  • SSM67697-2 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Lack of cooling from air conditioning
  • SSM67697 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Lack of cooling from air conditioning
  • SSM67097Attachme - ELECTRICAL SYSTEM: Fasia switch pack(fsp) buttons sticking in operation
  • SSM67097 - ELECTRICAL SYSTEM: Fasia switch pack(fsp) buttons sticking in operation
  • SSM66697 - ENGINE AND ENGINE COOLING: Title: 5.0l v8 (aj133) overheating due to incorrect
  • SSM66637 - ELECTRICAL SYSTEM: Charging a vehicle fitted with battery monitoring system
  • SSM65997Attachme - ENGINE AND ENGINE COOLING: Oxygen sensor dtc`s
  • SSM65997 - ENGINE AND ENGINE COOLING: Oxygen sensor dtc`s
  • SSM65437Attachme - ENGINE AND ENGINE COOLING: Dtc P026A on supercharged engines only
  • SSM65437 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER: Dtc P026A on supercharged engines only
  • SSM65177 - FUEL SYSTEM, GASOLINE: Difficult fuel filling
  • SSM64857-3 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Distorted playback when using ipod / iphone
  • SSM64857-2 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Distorted playback when using ipod / iphone
  • SSM64857 - EQUIPMENT:ELECTRICAL: Distorted playback when using ipod / iphone. 13my onwards.
  • SSM64737 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Entertainment systems.
  • SSM64657 - ENGINE AND ENGINE COOLING: Water pump improvement.
  • UPS4812-6bNAS2 - STRUCTURE: Update prior to sale: front sub frame bolts incorrectly torqued
  • SSM71822 - EQUIPMENT: New vehicle storage (transit relay / transit mode)
  • SSM71811 - STEERING:GEAR BOX (OTHER THAN RACK AND PINION): Steering gear transfer pipe change
  • SSM71803-3 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT: Gen 2.1 touch screen display recovery process
  • SSM71803-2 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Gen 2.1 touch screen display recovery process
  • SSM71803 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Gen 2.1 touch screen display recovery process
  • SSM71538 Updated - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: Door lock cylinder cover - fitment at pdi / replacement
  • SSM71538 Revised - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Door lock cylinder cover - fitment at pdi / replacement
  • SSM71538Attachme - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Door lock cylinder cover - fitment at pdi / replacement
  • SSM71538Attachme - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Door lock cylinder cover - fitment at pdi / replacement
  • SSM71538Attachme - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Door lock cylinder cover - fitment at pdi / replacement
  • SSM71538Attachme - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Door lock cylinder cover - fitment at pdi / replacement
  • SSM71538Attachme - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Door lock cylinder cover - fitment at pdi / replacement
  • SSM71538Attachme - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: Door lock cylinder cover - fitment at pdi / replacement
  • SSM71538 Updated - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Door lock cylinder cover - fitment at pdi / replacement
  • SSM71538 - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Door lock cylinder cover - fitment at pdi / replacement
  • SSM71498 - POWER TRAIN:DRIVELINE:DRIVESHAFT: Front drive shafts rubber boots split or damaged
  • SSM70158 - EQUIPMENT: JtB00280 on hold
  • SSM70138Attachme - ELECTRICAL SYSTEM: Smart junction box issues
  • SSM70138 - ELECTRICAL SYSTEM: Smart junction box issues
  • SSM70058 - COMMUNICATION: Vehicle communication device fails to communicate
  • SSM70018 - POWER TRAIN: Transmission dtc P0780-94
  • SSM69558-2 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Navigation errors or freezing on the `initalization` screen
  • SSM69558 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Navigation errors or freezing on the `initalization` screen
  • SSM69518-2 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Unable to save navigation co-ordinates
  • SSM69518 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Unable to save navigation co-ordinates
  • SSM69458-2 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT: Unable to select preferences on the touch screen
  • SSM69458 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Unable to select preferences on the touch screen
  • SSM69238Attachme - ENGINE AND ENGINE COOLING: 2.2 diesel coolant pipe noise/resonance
  • SSM69238 - ENGINE AND ENGINE COOLING: 2.2 diesel coolant pipe noise/resonance
  • SSM69078 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI: Bluetooth issues after software updates.
  • SSM69038Attachme - STRUCTURE: Xf 2.0 gtdi rattle/vibration from front wheelarch area
  • SSM68938 - STRUCTURE: Xf 2.0 gtdi rattle/vibration from front wheelarch area
  • SSM68918 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Run in specification for new a/c compressors - all models
  • SSM68398Attachme - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Window regulator mechanical creak
  • SSM68398Attachme - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Window regulator mechanical creak
  • SSM68398 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Window regulator mechanical creak
  • SSM68358 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Audio system speaker diagnosis
  • SSM68257 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Window operation squeak / squeal.
  • SSM67977 - STEERING: Steering column rake / reach operation innoperative
  • JTB00361NAS1 - FUEL SYSTEM, GASOLINE: Diagnostic module tank leakage (dmtl)
  • JTB00356NAS1 - ENGINE AND ENGINE COOLING: Supercharger 'clattering' / 'knock' / 'rattle' noise - 3.0l v6 sc engine
  • JTB00355NAS1 - WHEELS: Fuel feed pipe 'rattle'
  • JTB00350NAS1 - POWER TRAIN: Transfer case control module software update required at transfer case
  • JTB00349NAS1 - ENGINE AND ENGINE COOLING: Supercharger 'clattering' / 'knock' / 'rattle' noise - 5.0l v8 sc engine
  • JTB00345NAS3 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Door window regulator 'squeak' noise during operation
  • JTB00345NAS1 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Door window regulator 'squeak' noise during operation
  • JTB00343NAS1 - ELECTRICAL SYSTEM: Compact key handset - lower-level service repair
  • JTB00342NAS1 - EQUIPMENT: Navigation defaults to a regional location
  • JTB00325NAS1 - POWER TRAIN: Transmission calibration update
  • JTB00312NAS1 - ELECTRICAL SYSTEM: Touch screen blank after starting engine.
  • JTB00311NAS2 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Climate control system odor.
  • JTB00311NAS1 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Climate control system odor.
  • K161NAS2 - STEERING: Steering gear fixing
  • K161NAS1 - STEERING: Service action: steering gear pinion bolt torque
  • K139NAS1 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Touch-screen bluetooth? Pop-up message software update
  • JTB00445NAS1 - ENGINE AND ENGINE COOLING: Engine misfire and loss of power
  • JTB00407NAS1 - ENGINE AND ENGINE COOLING: Engine mil illuminated with dtc P144C
  • JTB00403NAS1 - POWER TRAIN: Transfer case control module rotary position sensor fault misdetection
  • JTB00390NAS1 - FUEL/PROPULSION SYSTEM (PWS): Fuel gauge does not display 'full'
  • JTB00384NAS1 - ELECTRICAL SYSTEM: 'oil level critically low' message displayed on the instrument cluster
  • JTB00380NAS1 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Inadequate a/c performance / direct pressure sensing valve replacement
  • JTB00379NAS1 - EXTERIOR LIGHTING: Front / rear lamp condensation - information only
  • DVD139-11 - ELECTRICAL SYSTEM:SOFTWARE: Software update.
  • DVD139-13 - ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM: Software update.
  • DVD140-00 - ELECTRICAL SYSTEM:SOFTWARE: Software update.
  • J028NAS1 - FUEL SYSTEM, OTHER:DELIVERY: Fuel starvation.
  • J028NAS2 - FUEL SYSTEM, GASOLINE: Fuel starvation.
  • J034NAS1 - FUEL SYSTEM, GASOLINE: Engine charge air cooler hose detachment.
  • J034NAS2 - FUEL SYSTEM, GASOLINE: Engine charge air cooler hose detachment.
  • J036NAS1 - SERVICE BRAKES, AIR: Rear brake pipe wear.
  • J037NAS1 - SUSPENSION: Rear sub-frame toe link nut and washer replacement.
  • J042NAS1 - FUEL SYSTEM, GASOLINE: Power steering hose attenuator collapse.
  • JTB00160NAS3 - VEHICLE SPEED CONTROL: Front door exterior handle sticking in the open position.
  • JTB00176NAS2 - EXTERIOR LIGHTING:HEADLIGHTS: Headlamp internal condensation.
  • 6236NAS - EQUIPMENT: Charge air cooler duct bolt.
  • 6227USA - BRAKES (PWS): Brake pad wear warning.
  • 6216NAS - ELECTRICAL SYSTEM: Transmission control switch fails to rise.
  • 6214NAS - ELECTRICAL SYSTEM: Transmission control switch fails to rise.
  • 6201NAS2 - ENGINE AND ENGINE COOLING: Charge air cooler clips and hoses is necessary.
  • 6201NAS - ENGINE AND ENGINE COOLING: Charge air cooler clips and hoses is necessary.
  • 6196NAS - EQUIPMENT:ELECTRICAL: Touch-screen bluetooth.
  • 6195NAS2 - STEERING: Steering gear fixing.
  • 6195NAS - STEERING: Steering gear pinion bolt.
  • 6194NAS2 - POWER TRAIN: Front differential oil leak.
  • 6192USA - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Quality assurance stop.
  • 6191NAS - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Quality assurance stop.
  • K263-NAS1 - FUEL SYSTEM, GASOLINE: Fuel filler flap actuator inoperative
  • K225-NAS1 - ELECTRICAL SYSTEM: Charge air cooler duct bolt torque relaxation
  • K215-NAS1 - POWER TRAIN:AUTOMATIC TRANSMISSION: Neutral intervention.
  • K202-UPS6813-2bN - ELECTRICAL SYSTEM: Transmission control switch fails to rise.
  • JTB00245v3 - EQUIPMENT: Door seal noise.
  • JTB00245NAS1 - EQUIPMENT: Door seal noise.
  • JTB00240NAS2 - STRUCTURE: Rattle noise from roof opening panel / headliner area.
  • SSM64557 - ENGINE (PWS): Charge air hose assy detachment.
  • SSM63697a - FUEL SYSTEM, GASOLINE: Fuel injector concerns 5.0 aj133 gasoline.
  • SSM63697 - FUEL SYSTEM, GASOLINE: Fuel injector concerns 5.0 aj133 gasoline.
  • SSM63477 - ELECTRICAL SYSTEM: Diagnostic concerns.
  • SSM63197 - ELECTRICAL SYSTEM: Hldf programming - `candidate not available` message.
  • SSM63037 - EQUIPMENT: Touch screen display programming - new generation
  • SSM62877 - EXTERIOR LIGHTING: Xf lhf indicator inoperative.
  • SSM62657 - STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS: Hood / bonnet ajar switch.
  • SSM62217 - ELECTRICAL SYSTEM: Loose battery terminals.
  • SSM62197 - ELECTRICAL SYSTEM: Front control display interface module re-configuration.
  • SSM62038Attachme - ELECTRICAL SYSTEM: Mongoose update.
  • SSM62038 - ELECTRICAL SYSTEM: Mongoose update
  • SSM61657 - ENGINE (PWS): JtB00268 engine hard to start after hot soak - fan running category driveability.
  • SSM61257 - ELECTRICAL SYSTEM: Title most system diagnosis
  • SSM60337 - FUEL SYSTEM, DIESEL: Fuel gauge / pump diagnostic aids.
  • SSM60178 - ELECTRICAL SYSTEM: Important firmware update required for the da dongle /da-vina.
  • SSM60117 - FUEL SYSTEM, DIESEL: Sdd enhancements for fuel gauge and pump issues-10my onwards.
  • SSM59857 - FUEL SYSTEM, DIESEL: Fuel system concerns.
  • SSM59617 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Infotainment system av button greyed out.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM59597a - EQUIPMENT:ELECTRICAL: Entertainment systems.
  • SSM59597 - EQUIPMENT: Audio amplifier quiescent drain
  • SSM589572 - EQUIPMENT: Image.
  • SSM589571 - EQUIPMENT: Image.
  • SSM58937 - EQUIPMENT ADAPTIVE/MOBILITY: Cigar lighter elements not supplied.
  • SSM58877 - EXTERIOR LIGHTING: Head lamp / fog lamp - discolouration / distortion.
  • SSM53217 - STRUCTURE: Xf bumper to headlamp gap.
  • SSM52457 - ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS: Blind spot monitor incorrect diagnosis/action.
  • SSM47617 - ELECTRICAL SYSTEM: Special service message.
  • SSM44191 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI: Check customers phone compatibility using the jaguar.
  • SSM42832 - STRUCTURE:BODY: Door lock cylinder cover - fitment at pdi / replacement.
  • SSM41158 - BACK OVER PREVENTION: Rust spots on rear bumper upper surface
  • SSM40913 - EQUIPMENT:ELECTRICAL: Engine-compartment lid ajar switch.
  • SSM65277 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Special service message.
  • UPS28132bNAS1 - EQUIPMENT:ELECTRICAL: Update prior to sale: unable to reset service interval indicator early
  • NAS19.07.011 - POWER TRAIN: A potential issue has been identified on certain jaguar vehicles within the listed affected vehicle range where the engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic) and oxygen (o2) sensor performance
  • SFCC-12JAN17 - FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS: Shop foreman conference call.
  • JTB00566NAS3 - ENGINE AND ENGINE COOLING: An 'engine overheat' message may be displayed on the instrument cluster and that coolant may be leaking from engine compartment area.
  • JTB00566NAS2 - ENGINE AND ENGINE COOLING: An 'engine overheat' message may be displayed on the instrument cluster and that coolant may be leaking from engine compartment area.
  • JTB00480NAS3 - ENGINE (PWS): Intake camshaft variable cam timing actuator - component failure
  • SFCC_JUN2020_19 - POWER TRAIN: The engine idle is surging following a previous repair. The engine will shut off intermittently and restart immediately with a key cycle.
  • SFCC_MAY2020_27 - POWER TRAIN: The engine idle is surging following a previous repair.
  • SFCC_APR20_PG21 - ENGINE AND ENGINE COOLING: The engine idle is surging following a previous repair.
  • JTB00619NAS3 - ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK: A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
  • JTB00545NAS1 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: The central locking/unlocking feature may not operate after disconnecting and connecting the vehicle startup battery.
  • SSM74375 - ENGINE (PWS): Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following dtcs (indicating an air intake system leak) could be stored in the powertrain control module (pcm) ? P218
  • SSM74278 - SEATS: Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic trouble code (dtc) B1B87-31, stored in driver seat module (dsm) or passenger seat module (psm) note: that the seat
  • SSM72307 - BACK OVER PREVENTION: The message "radar sensor blocked" appears in instrument pack display. If blockage occurs while acc is being used, ?Driver intervene? And/or "radar sensor blocked" message will appear on the cluster and dtc C1A67-97 is also set. Blockage c
  • JTB00619NAS2.3 - LATCHES/LOCKS/LINKAGES:HOOD:LATCH: A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
  • JTB00619NAS2.2 - LATCHES/LOCKS/LINKAGES:HOOD:LATCH: A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
  • JTB00619NAS2.1 - LATCHES/LOCKS/LINKAGES:HOOD:LATCH: A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
  • SSM72498 - WHEELS: Issue: wheel stud failures (fractures).
  • JTB00619NAS2 - LATCHES/LOCKS/LINKAGES:HOOD:LATCH: The reissue replaces all previous version. Please destroy all previous versions.
  • SSM71538.1 Attac - EQUIPMENT: Issue: customer may report door lock cylinder cover missing or has become adrift.
  • SSM71538.1 Attac - EQUIPMENT: Issue: customer may report door lock cylinder cover missing or has become adrift.
  • SSM71538.1 - EQUIPMENT: Issue: customer may report door lock cylinder cover missing or has become adrift.
  • SSM71538 Attachm - EQUIPMENT: Issue: customer may report door lock cylinder cover missing or has become adrift.
  • SSM71538 Attachm - EQUIPMENT: Issue: customer may report door lock cylinder cover missing or has become adrift.
  • SSM71538 - EQUIPMENT: Issue: customer may report door lock cylinder cover missing or has become adrift.
  • SSM74023 - ENGINE AND ENGINE COOLING: Issue: the customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
  • JTB00413NAS2 - ELECTRICAL SYSTEM: The engine mil (malfunction indicator lamp) may be illuminated on the instrument cluster (ic) with dtc (diagnostic trouble code) P008B stored in the powertrain control module (pcm).
  • SFCC_09AUG18_REV - ELECTRICAL SYSTEM: A customer may report "hood open" message displays on ip with hood closed.
  • SFCC_09AUG18_REV - ELECTRICAL SYSTEM: 18c - new face of incontrol touch pro and 18c software improvements
  • SFCC_09AUG18_REV - EQUIPMENT: Sim card activation issues
  • SFCC_09AUG18_REV - EQUIPMENT: Incontrol touch pro phase 4 customer letter
  • NAS18.08.002 - ENGINE AND ENGINE COOLING: A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where if the engine coolant temperature is below 70 celsius (158 fahrenheit) in over-run, the engine runs using the incorrect l
  • H058NAS1 - ENGINE AND ENGINE COOLING: An issue has been identified on certain vehicles within the listed affected vehicle range where if the engine coolant temperature is below 70 celsius (158 fahrenheit) in over-run, the engine runs using the incorrect level of mapping. In t
  • SSM73824 - ELECTRICAL SYSTEM: Customers report the eco stop/start is not working. Retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same customer concern of eco
  • JTB00566NAS4 - ELECTRICAL SYSTEM: An 'engine overheat' message may be displayed on the instrument cluster and that coolant may be leaking from engine compartment area.
  • SSM72307 - EQUIPMENT: Issue: the message "radar sensor blocked" appears in instrument pack display. If blockage occurs while acc is being used, ?Driver intervene? And/or "radar sensor blocked" message will appear on the cluster and dtc C1A67-97 is also set. Bloc
  • SSM73824 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Action: when completing primary battery diagnosis for eco stop concerns, it is recommended to use the midtronics grx-3080 battery tester. Jlr are currrently investigating a hand held battery tester to replace the midtronics exp-1080. The mi
  • JTB00619NAS1 - LATCHES/LOCKS/LINKAGES:HOOD:LATCH: The 'hood open' warning message may be displayed on the instrument cluster (ic) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched
  • SFCC_08MAR18 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Jaguar land rover shop foreman conference call
  • SSM73419 - ELECTRICAL SYSTEM: Issue: here map updates must be performed correctly to ensure the vehicle's infotainment system continues to operate as designed.
  • SSM73384 - POWER TRAIN: Issue: rear differential oil leak evident from the pinion seal.
  • SSM72498 - WHEELS:LUGS/NUTS/BOLTS: Issue: wheel stud failures (fractures).
  • SFCC_14DEC17 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Presentation from dealer shop foreman conference call
  • JTB00349NAS2 - ENGINE (PWS): A clatter/knock/rattle noise may be heard from the engine.
  • JTB00349NAS2 - ENGINE (PWS): A clatter/knock/rattle noise may be heard from the engine.
  • JTB00492NAS3 - ELECTRICAL SYSTEM:STARTER ASSEMBLY: The auto stop/start system may be inoperative.
  • SSM73520 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): When attempting to update the navigation maps to a newer level the update fails and the navigation becomes either slow to respond or no functionality at all.
  • JTB00566NAS2 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: An 'engine overheat' message may be displayed on the instrument cluster and that coolant may be leaking from engine compartment area.
  • SSM58558 - BRAKES (PWS): Issue: submitting a brake noise epqr
  • JTB00415NAS5 - ELECTRICAL SYSTEM: Situation: t he transmission may default to neutral (n) when the vehicle comes to a stop with auto stop/start active. The gear indicator display may also flash on the instrument cluster and on the transmission control switch (tcs).
  • JTB00343NAS5 - EQUIPMENT: Situation: the face of the smart key handset may peel away from the handset main body or the handset case may be bulging.
  • SSM72926 - EQUIPMENT: Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40) appearing.
  • JTB00533NAS1 - ENGINE AND ENGINE COOLING: Situation: during an engine cold-start (coolant temperature at or below 75c / 167f), the engine may exhibit hard starting, rough idle, poor running, and/or an engine misfire. The engine malfunction indicator lamp (mil) may be illuminat
  • JTB00380NAS5 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Inadequate a/c performance may be experienced with the compressor clutch
  • JTB00411NAS2 - STRUCTURE:BODY:DOOR : Situation: the door exterior aluminum finishers may exhibit discoloration.
  • JTB00413NAS1 - ENGINE (PWS): Situation: the engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic) with diagnostic trouble code (dtc) P008B is stored in the powertrain control module (pcm).
  • JTB00480NAS2 - EQUIPMENT:ELECTRICAL: Situation: a rattle noise may be evident from the engine compartment and/or the malfunction indicator lamp (mil) is illuminated. The diagnostic trouble code (dtc) that may be logged include P0016, P0017, P0026, or P0341.
  • SSM73078 - ENGINE (PWS): Issue: 13-15my x250 (xf) 2.0l gtdi - repair triggered due to mil light caused by dtc P0420 - mileage up to 80,000 miles (130,000 km) - no previous incidence of misfire dtc's p03xx
  • JTB00423NAS2 - ENGINE (PWS): Situation: a 'humming' noise may be evident from the engine when the engine is idling.
  • JTB00411NAS-2 - STRUCTURE:BODY:DOOR : "situation: the door exterior aluminum finishers may exhibit discoloration. Cause: this may be caused by the aluminum surface being affected by climatic conditions. Action: should a customer express this concern, follow the service instru
  • SSM71803 - ELECTRICAL SYSTEM:SOFTWARE: "issued may 2014: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications
  • "JAGUAR PRODUCT - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Technical updates related to bulletins referenced in document.
  • SSM-71598 - POWER TRAIN:AUTOMATIC TRANSMISSION: "issue: following the recent k202 campaign a few customers have reported continuing problems with the transmission control switch unit(s) fails to rise or initially rises before lowering itself back to its default position for an igniti
  • JTB00415NAS4 - ENGINE (PWS): Situation: one of the following issues may occur: the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. The instrument cluster has switched off after an automatic engine stop and driver exit
  • SSM72824 - ELECTRICAL SYSTEM:SOFTWARE: Issue: customers are unable to charge accessories or play music using the usb port on gen 2.1 infotainment system.
  • SSM 71218 - EQUIPMENT:ELECTRICAL: "issue: customer repor ts a parkbrake warning lamp i l luminated and / or parkbrake faul t message displayed in the ipk (instrument pack), following investigation wi th sdd the fol lowing dtc P1571-64 (brake swi tch - signal plausibilit
  • SSM70698 - ELECTRICAL SYSTEM:SOFTWARE: "issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or ot
  • SSM70478 - ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER: "issue: customer complaint may identify a turbocharger fault on 2.0 gtdi engines from 12my onwards, which includes re-manufactured units. Cause: jlr are currently investigating the possible root causes with the supplier, borg warner tur
  • SSM69078 - ELECTRICAL SYSTEM:SOFTWARE: "issue: apple ios, and android phone issues after software updates. The customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automa
  • K202NAS1 - ENGINE (PWS): "situation: the transmission control switch (tcs) may fail to rise when the engine start/stop button is pressed (ignition switched 'on'). Repeated cycling of the engine start/stop button may temporarily overcome this issue. Action: retail
  • JTB00325NAS1 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): "situation: the transmission may experience poor quality gear shifts and/or poor engagement of reverse and drive. Cause: this may be caused by a software mismatch between the transmission control module (tcm) and the engine control modul
  • JTB00310NAS2 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: "situation: a battery warning message or eco stop inhibited message is displayed in the instrument cluster (ic) while driving. Cause: this may be caused by the gateway module (gwm) falsely flagging diagnostic trouble code (dtc) 'B1402-96
  • 6-216NAS - ENGINE (PWS): "description the transmission control switch (tcs) may fail to rise when the engine start/stop button is pressed (ignition switched on) on a limited number of 2013-2014 model year jaguar xf, xj, and xk vehicles within the listed vin rang
  • 68358 - EQUIPMENT ADAPTIVE/MOBILITY: "issue: this ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as no fault found. Cause: incorrect diagnosis."
  • SSM70158 - EQUIPMENT: "note: republished february 2014. Issue: jlr would advise all dealers that jtB00280 has been temporarily removed from topix due to an unavoidable parts supply issue reference the overhead console repair kit c2z25623. Cause: jlr are w
  • SSM71538 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: "issue: customer may report door lock cylinder cover missing. Cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry."
  • SSM71498 - POWER TRAIN:DRIVELINE:DRIVESHAFT: "issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. Cause: unknown engineering investigation on-going."
  • SSM53217 - STRUCTURE:BODY:BUMPERS: "issue: jaguar cars have received reports on xf relating to poor gap / excessive profile issues between the front bumper and the front headlamps. This is seen as a large gap between bumper and headlamp. Cause: production standards in
  • JTB00307NAS2 - STRUCTURE:BODY:DOOR : "situation: when opening a front door, the front door finisher may contact the rear door finisher. Cause: this may be caused by the front door finisher moving rearwards on the door."
  • SSM71678 - ELECTRICAL SYSTEM:SOFTWARE: "issue: a customer may report their steering column does not move when trying to adjust in a up/down or in/out movement. Cause: when the instrument panel cluster software is updated, the steering column calibration will revert to it's
  • SSM71598 - EQUIPMENT:ELECTRICAL: "issue: following the recent k202 campaign a few customers have reported continuing problems with the transmission control switch unit(s) fails to rise or initially rises before lowering itself back to its default position for an igniti
  • SSM72012 - ELECTRICAL SYSTEM:SOFTWARE: "issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. Cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrec
  • SSM72560 - ENGINE (PWS): "issue: a customer may express a concern that the check engine light is illuminated with dtc P068A-00 is stored in the power train control module (pcm) cause: there is a cpu response time error during the vehicle shutdown procedure, thi
  • SSM72508 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: "issued dec 2015. Issue vehicles battery claims for battery discharged. Cause the battery storage process has not been correctly followed upon vehicle delivery and following a pdi."
  • SSM72202 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: "issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations."
  • SSM71966 - BRAKES (PWS): "issue: submitting a brake noise epqr. Specifically related to front brake disc grooving causing a noise and /or judder issue. Cause: under investigation"
  • SSM44574 - STRUCTURE:BODY: "re-issued dec 2015. Issue: operation of front and rear seat belts. Cause: jaguar are receiving a growing number of reported concerns from xf customers relating to the operation of front and rear seat belts, many of these reported conc
  • SSM42872 - EXTERIOR LIGHTING:HEADLIGHTS: "issued dec 2015. Issue: jaguar are continuing to see no fault found warranty returns on headlamps and associated control modules cause: incorrect diagnosis. "
  • SSM39211 - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS: "re-issued dec 2015. Issue: fuel injectors clogged leading to poor running / misfires / engine detonation on aj-v8 engines. Cause: poor fuel quality or fuel contaminants blocking the holes in the fuel injector."
  • SSM37157 - LIGHTING (PWS): "re-issued dec 2015. Please note that as yet jaguar vehicles with bulb failure monitoring systems for trailer light failure sensing are not compatible with trailer light boards that have led based illumination. As a result of this the le
  • JTB00465NAS1 - EQUIPMENT ADAPTIVE/MOBILITY: "situation: the left-hand and/or right-hand climate control air vent may not rotate. Cause: this may be caused by a broken drive clutch within the air vents."
  • SSM72617 - ENGINE (PWS): Coolant expansion tank pressure caps leaking
  • SSM72613 - ELECTRICAL SYSTEM:SOFTWARE: Software level check for incontrol touch pro
  • SSM72206 - ELECTRICAL SYSTEM: Kvm component protection time-out is logged
  • JTB00446NAS3 - EQUIPMENT ADAPTIVE/MOBILITY: "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. Faulty generator faulty battery monitoring system (bms) the charge warning indicator is ill
  • SSM72768 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: "issue a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop/start unavailable. "
  • SSM72693 - EQUIPMENT:ELECTRICAL: Interior lights flicker, wipers make a single stroke of screen
  • JTB00492NAS1 - EQUIPMENT: Situation: the auto stop/start system may be inoperative.
  • JTB00417NAS3 - POWER TRAIN:AUTOMATIC TRANSMISSION: Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service.
  • JTB00267NAS2 - STEERING:AUTOMATED/ADAPTIVE STEERING: Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. This may be felt through the steering wheel and/or through the seats/vehicle body. It may, or may not, occur during braking
  • SSM71803 - EQUIPMENT ADAPTIVE/MOBILITY: "issued may 2014: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications
  • SSM72498 - EQUIPMENT ADAPTIVE/MOBILITY: "issue: wheel stud failures (fractures). Cause: overload fracture due to incorrect torque being applied or incorrect process application and sequence being applied to the wheel stud following wheel removal and refit."
  • K309NAS1 - ENGINE (PWS): "situation: to address concerns with the correct operation of the oxygen (o2) sensors, updated engine control module (ecm) software is required on the models, engine variants, and vehicle identification number (vin) ranges as listed in th
  • JTB00446NAS2 - EQUIPMENT ADAPTIVE/MOBILITY: "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. Faulty generator faulty battery monitoring system (bms) the charge warning indicator is illumi
  • JTB00446NAS1 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. Faulty generator faulty battery monitoring system (bms) the charge warning indicator is illumi
  • JTB00415NAS3 - ENGINE (PWS): "situation: one of the following issues may occur: the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. The instrument cluster has switched off after an automatic engine stop and driver
  • JTB00357NAS1 - ENGINE (PWS): "situation: one or more fo the following issues may be evident when using the smart key: engine fails to crank; 'smart key not found' message displayed in the instrument cluster; vehicle may not unlock / lock when using passive ent
  • 6-248NAS (ISSUE - ENGINE (PWS): Address concerns with the correct operation of the ozygen (o2) sensors
  • JTB00445NAS1 - ENGINE (PWS): "situation: a loss of performance may be experienced and/or the engine malfunction indicator lamp (mil) may be illuminated. Upon diagnosis, the technician may find one or more misfire diagnostic trouble codes (dtc [P0300, P0301, P0302, p0
  • JTB00411NAS1 - EQUIPMENT: "situation: the door exterior aluminum finishers may exhibit discoloration. Cause: this may be caused by the aluminum surface being affected by climatic conditions."
  • JTB00407NAS2 - ELECTRICAL SYSTEM:SOFTWARE: "situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble c ode (dtc ) P144C , P2178, and/or P2282 stored in the engine c ontrol module (ec m). Cause: this may be caused by an engine management sys
  • JTB00392NAS1 - ENGINE (PWS): "situation: the engine malfunction indicator lamp (mil) may be illuminated. Upon diagnosis, the technician may find diagnostic trouble codes (dtc) relevant to the mid-catalyst and post-catalyst heated oxygen sensors (ho2s) -- P0036, P0037,
  • JTB00342NAS2 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): "situation: on start-up, the navigation system may experience either an intermittent or permanent concern as described below. A. Intermittent: - the current vehicle position displayed is 'washington d.C.' and not the actual current posi
  • SSM72206 - ELECTRICAL SYSTEM:SOFTWARE: "issue only applicable to software versions 30.3 (gen 3) fk72-14c104-af and 29.3 (gen 2) dpla-14c104-ag when checking for fault codes logged in the kvm (keyless vehicle module) also known as the rfa (remote function actuator) f000- 63/u
  • SSM68558 - SUSPENSION:REAR:SHOCK ABSORBER: "issue: a customer may report a noise from the rear suspension. Cause: jaguar has received warranty claims for rear shock absorber replacement due to noise. Investigation has revealed no fault found with the shock absorber, and may be c
  • JTB00435NAS1 - STRUCTURE:BODY:BUMPERS: "situation: the front and/or rear parking aid system may be inoperative. Cause: this may be caused by a corroded wiring harness at the front and/or rear bumper harnesses."
  • JTB00434NAS1 - STRUCTURE:BODY:DOOR : "situation: on vehicles fitted with black exterior finishers only, the rear door exterior finisher(s) may become separated from the rear door. Cause: this may be caused by heat and stress, leading to adhesion failure."
  • JTB00394NAS3 - ENGINE (PWS): "situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. The noise may be more noticeable when the engine is at idle speed and when the engine is cold. Cause: this may be caused by a noisy high pressure fuel pum
  • JTB00343NAS3 - EQUIPMENT: "situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. Cause: this may be caused by the handset manufacturing process."
  • SSM72307 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: "issue the message ""radar sensor blocked"" appears in instrument pack display. If blockage occurs while acc is being used, driver intervene and/or ""radar sensor blocked"" message will appear on the cluster and dtc C1A67-97 is also set
  • K306NAS1 - ENGINE (PWS): "situation: an issue has been identified on 2013-2015 model year xf (x250; 2.0l gtdi engine only) vehicles which may experience reduced power or perception of a misfire and difficulty restarting the engine. Action: retailers are required
  • JTB00442NAS1 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP: "situation: the fuel tank may be difficult to fill, with the fuel delivery 'cutting out' several times. Cause: this may be caused by the fuel tank filler pipe profile causing an air lock."
  • JTB00433NAS1 - LIGHTING (PWS): "situation: the adaptive front lighting system (afs) warning lamp may be illuminated/flashing on the instrument cluster. Upon diagnosis, the technician may find diagnostic trouble codes (dtc) B1D64-87 and/or B1D65-87 stored in the headlam
  • JTB00507NAS1 - STRUCTURE:BODY:HOOD: Situation: the hood may contact the headlamp(s) and may have cracked and/or damaged the headlamp(s).
  • JTB00417NAS1 - POWER TRAIN:AUTOMATIC TRANSMISSION: "situation: an oil leak may be evident from underneath the vehicle or discovered during routine service. Cause: the cause may be unknown."
  • JTB00395NAS2 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): "situation: on vehicles fitted with the 5.0l naturally aspirated v8 engine only, a 'clonk' noise may be heard when selecting park (p). Cause: this may be caused by a transmission control module (tc m) software issue."
  • 6-274NAS - ENGINE (PWS): 2.0l gtdi vehicles may experience reduced power or perception of a misfire and difficulty restarting.
  • SSM72353 - STRUCTURE:BODY: "issue: x250 / xf potential water ingress into boot cause: within the vin range identified below, a secondary sealing operation has been omitted which may result in water ingress on some vehicles, however the primary design intent prevent
  • SSM72307 - ELECTRICAL SYSTEM: "issue the message ""radar sensor blocked"" appears in instrument pack display. If blockage occurs while acc is being used, driver intervene and/or ""radar sensor blocked"" message will appear on the cluster and dtc C1A67-97 is also set
  • JTB00437NAS1 - ENGINE (PWS): "situation: poor engine idle quality from a cold start when selecting forward or reverse gears may be evident with vibrations felt through the seat and steering wheel when the reverse or drive gear is selected and lasting approximately 40
  • JTB00415NAS2 - ELECTRICAL SYSTEM:SOFTWARE: "situation: after coming to a stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. The transmission gear position indicator on the gear select
  • JTB00423NAS1 - ENGINE (PWS): "situation: a 'humming' noise may be evident from the engine when the engine is idling. Cause: this may be caused by dust and/or water ingress to the primary drive belt idler pulley bearing."
  • JTB00421NAS1 - STRUCTURE:BODY:DOOR : "situation: paint scratches between the rear door and rear door aperture may be evident. Cause: this may be caused by a combination of door trim installation and rear door alignment."
  • JTB00278NAS3 - ENGINE (PWS): "situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a low coolant level message is displayed in the message center. Upon inspection, a leak may be found to be
  • SSM72238 - STRUCTURE:BODY:DOOR : "issue:- customers have reported that chrome and black door finishers on the rear door become slightly adrift due to partial delamination at the base of the rear door 'b' post. (please view attachment example) cause:- excess applied tor
  • SSM72202 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: "issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. Known issues have been resolved and assured vins for effec
  • JTB00410NAS1 - ENGINE (PWS): "situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble codes (dtc) P00C6 and P228D-00 or P228C-77 stored in the engine control module (ecm). Additionally, the engine may experience rough running
  • JTB00395NAS1 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): "situation: on vehicles fitted with the 5.0l naturally aspirated v8 engine only, a 'clonk' noise may be heard when selecting park (p). Cause: this may be caused by a transmission control module (tcm) software issue."
  • JTB00393NAS1 - ENGINE (PWS): "situation: on vehicles fitted with the 2.0l gtdi engine only, a loss of performance may be experienced and/or the malfunction indicator lamp (mil) may be illuminated and diagnostic trouble code (dtc) P0299-00 may be stored in the engine
  • JTB00343NAS2 - EQUIPMENT ADAPTIVE/MOBILITY: "situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. Cause: this may be caused by the handset manufacturing process."
  • SSM72202 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: "issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. Known issues have been resolved and assured vins for effec
  • SSM64657 - EQUIPMENT: "issued march 2015. Issue: coolant leak from 5.0l v8 (aj133) water pump. Cause: a number of changes to the water pumps have been made to improve product quality."
  • JTB00415NAS1 - POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH: "situation: after coming to a stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. The transmission gear position indicator on the gear select
  • JTB00394NAS2 - ENGINE (PWS): "situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. The noise may be more noticeable when the engine is at idle speed and when the engine is cold. Cause: this may be caused by a noisy high pressure fuel pum
  • JTB00394NAS1 - ENGINE (PWS): "situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. The noise may be more noticeable when the engine is at idle speed and when the engine is cold. Cause: this may be caused by a noisy high pressure fuel pum
  • SSM72190 - EQUIPMENT: "issue: jlr have seen a number of warranty claims reporting various headlining creaks and rattles cause: the clips used to secure our headliners on x250 are one use only. (please view attachment). When removing the headliner the clip mech
  • SSM72184 - EQUIPMENT: "issue: x250 system reset via fsjb (front smart junction box) / rsjb (rear smart junction box) clear down. Cause: fsjb / rsjbs are returned back to the supplier for testing with no faults evident. The system complexity requires all modu
  • SSM72141 - STEERING: STEERING WHEEL/HANDLE BAR: "issue: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. Cause: temporary flat spots naturally develop on the rolling surface of a
  • SSM70138 - EQUIPMENT: "issue: x250 system reset via fsjb (front smart junction box) / rsjb (rear smart junction box) clear down. Cause: fsjb / rsjbs are returned back to the supplier for testing with no faults evident. The system complexity requires all modu
  • SSM72153 - ELECTRICAL SYSTEM:SOFTWARE: "issue: for the models identified above, a concern has been identified with the latest tcm software released on dvd 139 patch 15. Cause: currently under investigation with jlr engineering."
  • SSM72114 - EQUIPMENT ADAPTIVE/MOBILITY: "issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. Action: please refer to the procedure below for information on how to access the new information through sdd."
  • SSM72087 - ELECTRICAL SYSTEM:IGNITION: "issued january 2015. Issue: a customer may report one of the following symptoms: 1) battery charging warning message or eco stop inhibited message is displayed in the instrument cluster 2) eco stop is non-functional over a number of dri
  • SSM72002 - EQUIPMENT: "issue: low coolant message displayed. A coolant leak is found from the seam on coolant pipe (aj8 9664). See the attached file for an example of the leak location. Cause: a process issue at component supplier"
  • SSM43055 - EQUIPMENT ADAPTIVE/MOBILITY: "re-ssued january 2015. Issue: seat movement maybe restricted on some vehicles that has the seat memory function. Cause: if an obstruction is encountered while the seat is in motion, the seat will stop moving and further movement will be
  • SSM41158 - EQUIPMENT: "re-issued january 2015. Issue: rust spots may be noticed on the rear bumper. Cause: particles of metal remaining from boot seal manufacturing process, exiting the boot aperture seal."
  • SSM40913 - ENGINE (PWS): "re-issued january 2015. Issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. Cause: lubricant applied to the engine-compartment lid latch during routine servicing or f
  • JTB00396NAS1 - EQUIPMENT: "situation: a 'creak' noise from the base of the front seat may be evident. Cause: this may be caused by insufficient lubricant during the assembly process."
  • JTB00388NAS1 - STEERING:HYDRAULIC POWER ASSIST SYSTEM: "situation: this is an information only bulletin to aid in the diagnosis of hydraulic power steering issues. Action: when diagnosing customer concerns relating to the hydraulic power steering system, refer to the service information below
  • JTB00380NAS2 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: "situation: inadequate a/c performance, low pressure recorded on the high pressure system, and/or high pressure recorded on the low pressure system may be exhibited with the compressor clutch (where applicable) working properly. Cause: t
  • JTB00377NAS1 - EQUIPMENT: "situation: multiple warning lights may illuminate on the instrument cluster. Cause: this may be caused by fluid ingress through the front end wiring harness and washer pump."
  • 6-236USA - EQUIPMENT: An issue has been identified on a limited number of 2013 model year jaguar xf (x250) vehicles, fitted with the 2.0l gtdi engine only, where a 'restricted performance' message and the engine malfunction indicator lamp (mil) are displayed in
  • SSM72114 - FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP: "issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. Action: please refer to the procedure below for information on how to access the new information through sdd."
  • SSM72087 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: "issue: a customer may report one of the following symptoms: 1) battery charging warning message or eco stop inhibited message is displayed in the instrument cluster 2) eco stop is non-functional over a number of drive cycles 3) the vehi
  • K263NAS1 - EQUIPMENT: "situation: an issue has been identified on a limited number of 2012-2013 model year xf (x250) vehicles where the fuel filler flap may be inoperative. Action: retailers are required to hold only affected vehicles that are within your cont
  • JTB00407NAS1 - ELECTRICAL SYSTEM:SOFTWARE: "situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) P144C, P2178, and/or P2282 stored in the engine control module (ecm) or after a leak is found and repaired in the engine intake
  • JTB00403NAS1 - EQUIPMENT: "situation: a '2wd only' warning message may be displayed on the instrument cluster during a cold weather start-up. Cause: this may be caused by a transfer case control module (tccm) rotary position sensor fault misdetection."
  • JTB00380NAS1 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: "situation: inadequate a/c performance may be exhibited. Upon inspection, low pressure is recorded on the high pressure system, high pressure recorded on the low pressure system, and the compressor clutch (where applicable) is working pro
  • 6-255NAS - EQUIPMENT: An issue has been identified on a limited number of 2012-2013 model year xf (x250) vehicles where the fuel filler flap actuator may be inoperative."
  • K161NAS2 - EQUIPMENT: "situation: an issue has been identified on a number of xf (x250), xj (x351), and xk (x150) vehicles where the residual torque on the steering gear pinion bolt could be below the lower specification and in some cases the customer may expe
  • 6-195NAS - EQUIPMENT: An issue has been identified on a number of xf (x250), xj (x351), and xk (x150) vehicles where the residual torque on the steering gear pinion bolt could be below the lower specification and in some cases the customer may experience a knock
  • SSM72082 - ENGINE (PWS): "issue a significant number of tss motors have been replaced under warranty, when returned to the supplier for analysis many are deemed as no fault found. Dtcs may be present, due to this carry out a dtc global read using the recommen
  • SSM72041 - STEERING:AUTOMATED/ADAPTIVE STEERING: "issue: submitting a steering system noise epqr. Cause: under investigation"
  • SSM72037 - ENGINE (PWS): "issue: in some circumstances, the customer is reporting the engine failing to start, the engine running rough, the check engine light being displayed, or a combination of these symptoms. Cause: dtc's captured by the vehicle electronic
  • SSM43055 - SEATS:FRONT ASSEMBLY:POWER ADJUST: "re-issued november 2014. Issue: seat movement maybe restricted on some vehicles that has the seat memory function. Cause: if an obstruction is encountered while the seat is in motion, the seat will stop moving and further movement will b
  • SSM41158 - STRUCTURE:BODY:BUMPERS: "re-issued november 2014. Issue: rust spots may be noticed on the rear bumper. Cause: particles of metal remaining from boot seal manufacturing process, exiting the boot aperture seal."
  • SSM40913 - ENGINE (PWS): "re-issued november 2014. Issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. Cause: lubricant applied to the engine-compartment lid latch during routine servicing or
  • SSM72035 - EQUIPMENT:ELECTRICAL: "concern: jaguar land rover and the supplier have inspected 101 warranty claims for heated oxygen sensors (ho2s). 23% were found to have no defects. Cause: one possible reason for this is that all ho2s sensors are replaced when only one
  • SSM72034 - POWER TRAIN:DRIVELINE: "concern: there is an oil leak from the transfer case flange, to front prop shaft please see the attached pictures, on xj and xf all wheel drive vehicles only cause: engineering are investigating the cause of this issue and require the
  • SSM72022 - EQUIPMENT:ELECTRICAL: "issue: seats not moving in one direction / one axis cause: motor connections not fully latched"
  • SSM72013 - EQUIPMENT:ELECTRICAL: "issue: customers have reported that a warning triangle appears on the touch screen and if touched a symbol, like a speedo / rev counter appears. (see attached files for clarification of which warning symbol is meant) cause: this is int
  • SSM72012 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: "issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. Cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrect
  • SSM71966 - BRAKES (PWS): "issue: submitting a brake noise epqr. Specifically related to front brake disc grooving causing a noise and /or judder issue. Cause: under investigation"
  • SSM71966 - EQUIPMENT ADAPTIVE/MOBILITY: "issue: submitting a brake noise epqr. Specifically related to front brake disc grooving causing a noise and /or judder issue. Cause: under investigation"
  • SSM71803 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: "issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the mo
  • SSM71538 - EQUIPMENT: "issue: customer may report door lock cylinder cover missing. Cause: cylinder cover may be damaged or have been incorrectly fitted at pdi or after emergency vehicle entry."
  • SSM51357 - FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM: "issue: when investigating customer reports for incorrect fuel gauge concerns the dealer technician may diagnose that the fuel senders are open circuit. This diagnosis may be incorrect depending on the multimeter settings selected by the
  • JTB00390NAS1 - FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM: "situation: the fuel gauge may not display 'full' after filling the fuel tank to its maximum capacity. Cause: this may be caused by small variations in the fuel tank capacity."
  • JTB00384NAS1 - ENGINE (PWS): "situation: an 'oil level critically low' message may be displayed on the instrument cluster. Cause: this may be caused by the dynamic oil level measurement causing a false warning."
  • JTB00288NAS1 - ENGINE (PWS): "situation: the engine may require extended cranking or fail to start under cold (-4f / -20c and lower) ambient temperature conditions. Cause: this may be caused by high viscosity oil which creates lower cranking speeds, adversely affec
  • JTB00280NAS4 - INTERIOR LIGHTING: "situation: the front overhead console lights may turn on / off unexpectedly. Cause: this may be caused by electrical inputs from the vehicle system."
  • SSM72002 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: "issue: low coolant message displayed. A coolant leak is found from the seam on coolant pipe (aj8 9664). See the attached file for an example of the leak location. Cause: a process issue at component supplier."
  • SSM72000 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: "issue the adaptive cruise function does not operate. The instrument pack will show a yellow warning triangle and the message ""radar sensor blocked also on interrogation of the module the following code would be logged C1A67-97, forwar
  • SSM71998 - EQUIPMENT ADAPTIVE/MOBILITY: "issue customers might be experiencing an issue with iphones 6 and 6plus, as well as iphones that have been updated to ios8. The issue is common across all manufacturers. Symptoms when the apple device is connected to the car system and
  • SSM71974 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: "issue: a significant number of bms (battery monitoring system) modules have been replaced when dtc B11DB-87 is logged, when returned to the supplier for analysis many are deemed no fault found cause: incorrect diagnosis"
  • K225NAS1 - EQUIPMENT: "situation: an issue has been identified on a limited number of 2013 model year jaguar xf (x250) vehicles, fitted with the 2.0l gtdi engine only, where a 'restricted performance' message and a malfunction indicator lamp (mil) are displaye
  • JTB00379NAS1 - LIGHTING (PWS): "situation: condensation / mist may appear on the inside of front and/or rear exterior lamps. Cause: condensation/mist is a natural phenomenon which can occur when there is a temperature difference between the inside and outside of the la
  • JTB00311NAS2 - EQUIPMENT: "situation: an odor may be present when the climate control system is switched 'on'. Cause: this may be caused by mold spore accumulation / build-up in the evaporator core."
  • 6-236NAS - EXTERIOR LIGHTING:HEADLIGHTS: "description an issue has been identified on a limited number of 2013 model year jaguar xf (x250) vehicles, fitted with the 2.0l gtdi engine only, where a 'restricted performance' message and a malfunction indicator lamp (mil) are displaye
  • SSM71803 - ELECTRICAL SYSTEM:SOFTWARE: "issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the mo
  • SSM71538 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: "issue: customer may report door lock cylinder cover missing. Cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry."
  • SSM67697 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: "issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
  • SSM64857 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: "issue: a customer may report a concern that when an ipod/iphone is connected to the in car entertainment system using the ipod/iphone usb cable only, the playback sound may be distorted or jumps/skips. Cause: unknown, currently under i
  • JTB00280NAS3 - INTERIOR LIGHTING: "situation: the front overhead console lights may turn on / off unexpectedly. Cause: this may be caused by electrical inputs from the vehicle system."
  • SSM71915 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: "issue:- customers have reported that the battery charging warning lamp is illuminated cause:- the main negative earth cable from the vehicle battery to the body at location g4d178 can work loose due to the fitting and removal of the ne
  • SSM71915 - ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR: "issue a number of alternators are being replaced under warranty and are found to be faulty due to internal regulator chip damage. Cause alternators are being damaged due to cross polarity when the vehicle is jump started."
  • SSM71896 - EQUIPMENT:ELECTRICAL: "issue the complete gear shift modules (gsm) are being replaced when there has been a claim reported of an appearance defect with the rotary gear selector (rotary control knob) , with issues such as peeling chrome and rough edges. The ro
  • SSM71863 - STRUCTURE:BODY:TRUNK LID : "issue: a customer may report a concern of inconsistent operation of the trunk lid when the interior or remote release buttons are operated. The correct function is for the trunk lid to be released from the latch and not to rise to its fu
  • SSM67697 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: "issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
  • SSM67097 - EQUIPMENT ADAPTIVE/MOBILITY: "issue a number of fascia switch packs(fsp)are being returned through the warranty parts return system with no fault found. See attachment showing switch pack. Cause switch packs are being incorrectly rejected for sticking switches , th
  • JTB00350NAS1 - POWER TRAIN:AUTOMATIC TRANSMISSION: "situation: after changing the transfer case oil, the all wheel drive system may not function correctly. Cause: this may be caused by the diagnostic routine for resetting of the adaptation value for the oil change not functioning properly
  • JA14PA-11 - EQUIPMENT ADAPTIVE/MOBILITY: "please be advised that water pump part numbers c2z21781, c2z28248, and c2z29189 -- 3.0l v6 / 5.0l v8 -- come with four (4) mounting bolts. Prior to installing this part, inspect the packaging and make sure all four (4) bolts are present."
  • SSM71863 - STRUCTURE:BODY:TRUNK LID : "issue: a customer may report that the boot /trunk lid is intermittently failing to lift open, especially at lower temperatures. Comparison with a vehicle in showroom / workshop conditions stored at higher temperatures will also indicate
  • SSM71853 - ELECTRICAL SYSTEM:SOFTWARE: "issue the remote function actuator (rfa) also known as the keyless vehicle module (kvm), may fail to correctly download software on occasions. This can result in sdd reporting that the rfa is off bus by displaying a red cross in the netwo
  • SSM71838 - EQUIPMENT ADAPTIVE/MOBILITY: "issue:- customers have reported that the dimming of interior illumination, manual adjustment of illumination and night time mode switching of satellite navigation does not function correctly. Cause:- the functionality of the instrume
  • SSM71832 - AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE: "issue:- customers have reported that the airbag warning light has illuminated in the instrument cluster after a previous repair. Cause:- the drivers airbag circuit has been incorrectly diagnosed as being at fault or has more than one
  • SSM71827 - SEATS: "issue: climate controlled seat issues cause: unknown"
  • SSM71822 - EQUIPMENT:ELECTRICAL: "issued may 2014: issue during a recent market visit it was noted that a significant number of dealers have been carrying out pdis and then returning the vehicle to a storage compound without refitting the transit relay or returning the
  • SSM71361 - ELECTRICAL SYSTEM:SOFTWARE: "issue: da-dongle/da-vina/da-st512 - j2534 vehicle communication interface device (vci) software requires updating to the latest level. Da j2534 software driver level v4.0 (must be updated to this level on all sdd machines that use thi
  • SSM68938 - WHEELS: "issue: a customer may report a ""rattle / vibration"" sound coming from the front left hand wheel arch area of their vehicle. Cause: this issue has been indentified as a manufacturing process error where a fuel pipe has been incorrect
  • SSM64857 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: "issue: a customer may report a concern that when an ipod/iphone is connected to the in car entertainment system using the ipod/iphone usb cable only, the playback sound may be distorted or jumps/skips. Cause: unknown, currently under
  • K213NAS1 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS: "situation: an issue has been identified on a select number of 2013 model year jaguar xf (x250) vehicles, fitted with the 3.0l sc engine and within the listed vin range only , where the brake pad wear warning indicator may be inoperative
  • JTB00345NAS3 - STRUCTURE:BODY:DOOR : "situation: a 'squeak noise may be evident from any door during operation of door glass (up and/or down). Cause: this may be caused by inadequately lubricated door window regulator cable pulleys."
  • JTB00342NAS1 - ELECTRICAL SYSTEM:SOFTWARE: "situation: on start-up, the navigation system may experience either an intermittent or permanent concern as described below. A. Intermittent: - the current vehicle position displayed is 'washington d.C.' and not the actual current posi
  • JTB00176NAS2 - EQUIPMENT ADAPTIVE/MOBILITY: "situation: this bulletin is for information only; it provides acceptance standards relating to the level of headlamp internal condensation. Cause: condensation or 'misting' on the inside surface of the headlamp lens may be caused by natu
  • JTB00160NAS3 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: "situation: after opening either front door with the exterior handle, the following may occur: the exterior door handle may 'stick' in the open position; the door may not latch, and; with the ignition 'on', the 'door open' warning
  • 6-227USA - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS: A select number of 2013 model year jaguar xf (x250) vehicles, fitted with the 3.0l sc engine and within the listed vin range only, where the brake pad wear warning indicator may be inoperative due to non-activation within the car configurat
  • SSM71794 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: "issue: fm1 preset ceases to operate. (tuner is stuck in am band while touch screen displays fm1) cause: no error handling of frequency being stored in hd radio module."
  • SSM71790 - EQUIPMENT ADAPTIVE/MOBILITY: Excessive noise may be heard from the climate control - in-vehicle temperature sensor / aspirator fan in dashboard on 13my onwards cause: the temperature sensor / aspirator fan may be incorrectly positioned against aspirator dashboard gr
  • SSM70018 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): "issue: a customer may report that their transmission rotary shifter or gear selector may be either locked, or failing to engage drive or reverse. Cause: an error in the software functionality has been discovered which can create dtc p0
  • K215NAS1 - EQUIPMENT ADAPTIVE/MOBILITY: "situation: an issue has been identified on 2013-2014 model year jaguar xfr-s vehicles within the listed vin range where a 'flashing d' in the transmission control switch gear position indicator may appear just prior to bringing the vehic
  • K201NAS1 - EQUIPMENT ADAPTIVE/MOBILITY: "situation: an issue has been identified on a limited number of 2013-2014 model year jaguar xf (x250) vehicles within the listed vin range where the auto rain / light sensor function is inoperative. Action: retailers are required to hold
  • JTB00345NAS1 - STRUCTURE:BODY:DOOR : "situation: a 'squeak noise may be evident from any door during operation of door glass (up and/or down). Cause: this may be caused by inadequately lubricated door window regulator cable pulleys."
  • JTB00343NAS1 - EQUIPMENT ADAPTIVE/MOBILITY: "situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. Cause: this may be caused by the handset manufacturing process."
  • JTB00310NAS3 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: "situation: a battery charge warning or 'eco stop inhibited' message may be displayed in the instrument cluster (ic) while driving. Cause: this may be caused by the gateway module (gwm) falsely flagging diagnostic trouble code (dtc) 'b14
  • JTB00278NAS2 - EQUIPMENT ADAPTIVE/MOBILITY: "situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a low coolant level message is displayed in the message center. Upon inspection, a leak may be found to be
  • JTB00258NAS2 - STEERING:AUTOMATED/ADAPTIVE STEERING: "situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. Cause: temporary flat spots naturally develop on the rolling surface of
  • JTB00529NAS1 - VISIBILITY:WINDSHIELD WIPER/WASHER: Situation: the interior lamp may flicker and / or the windshield wipers perform a single sweep when operating the electronic steering column.
  • JTB00356NAS2 - ENGINE (PWS): Situation: a clattering / 'knock' / 'rattle' noise may be heard from the engine.
  • SSM72926 - EQUIPMENT: Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40) appearing.
  • JTB00343NAS4 - EQUIPMENT ADAPTIVE/MOBILITY: Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging.
  • JTB00217NAS2 - STRUCTURE:BODY: Situation: the rearmost section (in front of the rear wheel) of the rocker panel(s) may show signs of stone chipping.
  • JTB00380NAS4 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
  • JTB00507NAS1 - EQUIPMENT: Situation: the hood may contact the headlamp(s) and may have cracked and/or damaged the headlamp(s).
  • JTB00278NAS2 - ENGINE AND ENGINE COOLING: Situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a low coolant level message is displayed in the message center. Upon inspection, a leak may be found to be
  • JTB00258NAS2 - TIRES: Situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. Cause: temporary flat spots naturally develop on the rolling surface of a
  • JTB00257NAS3 - STEERING: Situation: the steering wheel may exhibit a vibration / shimmy while driving. Cause: this may be caused by a road wheel/tire assembly imbalance and/or temporary tire flat-spotting.
  • JTB00240NAS2 - STRUCTURE:BODY:ROOF AND PILLARS: Situation: a 'rattle' noise from around the roof opening panel / headliner area may be present while driving. Cause: this may be caused by torque relaxation of the roof opening panel fixing screws.
  • 6-222USA - POWER TRAIN:AUTOMATIC TRANSMISSION: A limited number of 2013-2014 model year jaguar xfr-s vehicles within the listed vin range where a 'flashing d' in the transmission control switch gear position indicator may appear just prior to bringing the vehicle to rest. The transmissi
  • JTB00501NAS1 - ENGINE (PWS): Situation: the engine speed may 'dip' or the engine may hesitate after an auto stop/start event.
  • JTB00380NAS3 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
  • JTB-00392-NAS-3 - ENGINE (PWS): Situation: the engine malfunction indicator lamp (mil) may be illuminated. Upon diagnosis, the technician may find diagnostic trouble codes (dtc) relevant to the mid-catalyst and post-catalyst heated oxygen sensors (ho2s) -- P0036, P0037, p
  • SSM-71218 - BRAKES (PWS): "issue: customer repor ts a parkbrake warning lamp i l luminated and / or parkbrake faul t message displayed in the ipk (instrument pack), following investigation wi th sdd the fol lowing dtc P1571-64 (brake swi tch - signal plausibilit
  • SSM-70698 - ELECTRICAL SYSTEM:SOFTWARE: "issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or oth
  • SSM-70478 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: "issue: customer complaint may identify a turbocharger fault on 2.0 gtdi engines from 12my onwards, which includes re-manufactured units. Cause: jlr are currently investigating the possible root causes with the supplier, borg warner turbo
  • SSM-69078 - ELECTRICAL SYSTEM:SOFTWARE: "issue: apple ios, and android phone issues after software updates. The customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automati
  • SB-6-216-NAS - POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH: "description the transmission control switch (tcs) may fail to rise when the engine start/stop button is pressed (ignition switched on) on a limited number of 2013-2014 model year jaguar xf, xj, and xk vehicles within the listed vin rang
  • SSM-67097 - EQUIPMENT:ELECTRICAL: "issue a number of fascia switch packs(fsp)are being returned through the warranty parts return system with no fault found. See attachment showing switch pack. Cause switch packs are being incorrectly rejected for sticking switches ,
  • SSM-68398 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: "issue: x250 & x351 window mechanical creak or grinding noise. Cause: incorrect drum wheel radius"
  • SSM-68257 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: "issue: xf & xj window operation squeak / squeal (high pitch noise) cause: under investigation"
  • SSM-67917 - SEATS: "issue incorrectly configured seat modules can cause incorrect functioning of the seat, or battery drain issues. The vehicle seat memory module logs U1A4C 00, build end of line mode active cause the seat module has been incorrectly
  • TB-K-188-NAS-1 - EQUIPMENT:ELECTRICAL: "situation: two issues have been discovered with the event data recorders (edr) installed in 2013-2014 model year xj vehicles within the listed vin range. The edr is now required to record some vehicle data which certain usa official agenci
  • JTB-00312-NAS-1 - ELECTRICAL SYSTEM: "situation: the touch screen may be blank after starting the engine. Cause: this may be caused by a voltage handling issue at start up."
  • JTB-00311-NAS-1 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: "situation: an odor may be present when the climate control system is switched 'on'. Cause: this may be caused by mold spore accumulation / build-up in the evaporator core."
  • JTB-00304-NAS-1 - EQUIPMENT ADAPTIVE/MOBILITY: "situation: a lower-level service repair part is now available in the event of a front sun visor vanity mirror issue. Cause: a lower-level service repair part to be used in the event a front sun visor vanity mirror requires replacement."
  • JTB-00245-NAS-1 - STRUCTURE:BODY:DOOR: "situation: a customer may report a concern of a 'creak' / 'click' / 'tick' noise from the front and or rear doors. Cause: this may be caused by the margin seal moving on the extrusion and tacking against the door aperture."
  • SSM-67697 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: "issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be th
  • SSM-67477 - ELECTRICAL SYSTEM: "issue: a customer may report a concern that the message smart key battery low is displayed on the instrument pack when the key handset remote is operated. Cause: currently under analysis. Action: replace the key handset and submit a
  • SSM-63697 - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM: "republished august 2013. Issue: fuel injector concerns, (applicable to 5.0 aj133 gasoline engines), leading to potential problems such as poor running, poor fuel economy, hard starting, rough idle, misfires and engine detonation. Custome
  • JTB-00245V3 - STRUCTURE:BODY:DOOR: "situation: a customer may report a concern of a creaking / clicking / ticking type noise from front and or rear doors. This version has been issued to include the sports brake, and part number change. Cause: margin seal moving on the e
  • SSM-66697 - ENGINE AND ENGINE COOLING:COOLING SYSTEM: "issue: after the engine coolant on a 5.0l v8 aj133 engine has been partially or fully drained and filled, the customer experiences the engine overheating. Cause: the refill procedure has not been completed correctly, resulting in insuf
  • SSM-66637 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: "issue: a customer may report a concern with a flat battery or poor starting; when testing the battery it is determined that a charge is required. Cause: when charging a battery (both primary and secondary) with a bms (battery monitoring
  • SSM-72307 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: "issue the message ""radar sensor blocked"" appears in instrument pack display. If blockage occurs while acc is being used, driver intervene and/or ""radar sensor blocked"" message will appear on the cluster and dtc C1A67-97 is also set
  • SSM-71989 - EQUIPMENT ADAPTIVE/MOBILITY: "issue: customer complains of damage/marking on the surface of the vehicles instrument pack lens. Cause: damage/marking caused by object impact against the lens. Staining/discoloration contamination caused by using any type of cleaning
  • JTB-00419NAS-1 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: "situation: the surface of the instrument cluster lens may be damaged or marked. Cause: a lower-level service repair part is now available in the event damage or marking is caused by an object impacting against the lens and/or staining/di
  • JTB-00292-NAS2 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: "situation: the front door may not close after being opened using the exterior handle. Cause: this may be caused by the outer door handle cable freezing in the sleeve."
  • JTB00433NAS1 - LIGHTING (PWS): Summary to be provided on a future date.
  • SSM71538 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: "issue: customer may report door lock cylinder cover missing. Cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry."
  • 7-074USA - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Summary to be provided on a future date.
  • 7-071USA.2 - FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP: Summary to be provided on a future date.
  • DVD 136 03 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • DVD 135 07 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • DVD 135 02 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • DVD 134 07 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • DVD 134 01 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • DVD 133 05 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 133 02 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • SSM72087 - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • SSM72035 - POWER TRAIN: Summary to be provided on a future date.
  • SSM71853 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • SSM-71498 - POWER TRAIN:DRIVELINE:DRIVESHAFT: "issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. Cause: unknown engineering investigation on-going."
  • SSM-53217 - STRUCTURE:BODY:BUMPERS: "issue: jaguar cars have received reports on xf relating to poor gap / excessive profile issues between the front bumper and the front headlamps. This is seen as a large gap between bumper and headlamp. Cause: production standards inadeq
  • K263NAS1 - FUEL SYSTEM, GASOLINE: Summary to be provided on a future date.
  • K225NAS1 - ENGINE (PWS): Summary to be provided on a future date.
  • K215NAS1 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • K213NAS1 - BRAKES (PWS): Summary to be provided on a future date.
  • K-202-NAS-1 - POWER TRAIN: "situation: the transmission control switch (tcs) may fail to rise when the engine start/stop button is pressed (ignition switched 'on'). Repeated cycling of the engine start/stop button may temporarily overcome this issue. Action: retail
  • K161NAS2 - STEERING: Summary to be provided on a future date.
  • JTB00407NAS1 - ENGINE (PWS): Summary to be provided on a future date.
  • JTB00403NAS1 - POWER TRAIN: Summary to be provided on a future date.
  • JTB00390NAS1 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • JTB00384NAS1 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • JTB00380NAS1 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Summary to be provided on a future date.
  • JTB00379NAS1 - LIGHTING (PWS): Summary to be provided on a future date.
  • JTB00361NAS1 - FUEL SYSTEM, GASOLINE: Summary to be provided on a future date.
  • JTB00356NAS1 - ENGINE (PWS): Summary to be provided on a future date.
  • JTB00355NAS1 - FUEL SYSTEM, GASOLINE: Summary to be provided on a future date.
  • JTB00350NAS1 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • JTB00349NAS1 - ENGINE (PWS): Summary to be provided on a future date.
  • JTB00345NAS3 - VISIBILITY: Summary to be provided on a future date.
  • JTB00345NAS1 - VISIBILITY: Summary to be provided on a future date.
  • JTB00343NAS1 - STRUCTURE: Summary to be provided on a future date.
  • JTB00342NAS1 - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • SSM-70158 - EQUIPMENT: "note: republished february 2014. Issue: jlr would advise all dealers that jtB00280 has been temporarily removed from topix due to an unavoidable parts supply issue reference the overhead console repair kit c2z25623. Cause: jlr are wor
  • SSM-68358 - EQUIPMENT: This ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as n fault found. Cause: incorrect diagnosis."
  • SSM67477 - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • SSM63037 - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • SSM59597 - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • SSM 65277 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • UPS7412-3BNAS2 - ENGINE (PWS): Summary to be provided on a future date.
  • UPS4812-6BNAS2 - SUSPENSION: Summary to be provided on a future date.
  • 6-255NAS - FUEL SYSTEM, GASOLINE: Summary to be provided on a future date.
  • 6-236NAS - ENGINE (PWS): Summary to be provided on a future date.
  • JTB-00325-NAS-1 - ELECTRICAL SYSTEM:SOFTWARE: "situation: the transmission may experience poor quality gear shifts and/or poor engagement of reverse and drive. Cause: this may be caused by a software mismatch between the transmission control module (tcm) and the engine control module
  • JTB00311NAS2 - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • JTB00310NAS3 - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • JTB-00310-NAS-2 - ELECTRICAL SYSTEM: "situation: a battery warning message or eco stop inhibited message is displayed in the instrument cluster (ic) while driving. Cause: this may be caused by the gateway module (gwm) falsely flagging diagnostic trouble code (dtc) 'B1402-96
  • JTB-00307-NAS-2 - STRUCTURE: "situation: when opening a front door, the front door finisher may contact the rear door finisher. Cause: this may be caused by the front door finisher moving rearwards on the door."
  • JTB00288NAS1 - ENGINE (PWS): Summary to be provided on a future date.
  • JTB00280NAS4 - INTERIOR LIGHTING: Summary to be provided on a future date.
  • JTB00280NAS3 - INTERIOR LIGHTING: Summary to be provided on a future date.
  • JTB00278NAS2 - ENGINE (PWS): Summary to be provided on a future date.
  • JTB00258NAS2 - STEERING: Summary to be provided on a future date.
  • JTB00257NAS3 - TIRES: Summary to be provided on a future date.
  • JTB00240NAS2 - STRUCTURE: Summary to be provided on a future date.
  • JTB00208NAS2 - BRAKES (PWS): Summary to be provided on a future date.
  • JTB00176NAS2 - LIGHTING (PWS): Summary to be provided on a future date.
  • JTB00160NAS3 - STRUCTURE: Summary to be provided on a future date.
  • J042NAS1 - STEERING: Summary to be provided on a future date.
  • J037NAS1 - STRUCTURE: Summary to be provided on a future date.
  • J036NAS1 - BRAKES (PWS): Summary to be provided on a future date.
  • J034NAS - ENGINE (PWS): Summary to be provided on a future date.
  • 7-088USA - STEERING: Summary to be provided on a future date.
  • 7-087USA - STEERING: Summary to be provided on a future date.
  • 7-083USA - BRAKES (PWS): Summary to be provided on a future date.
  • 7-081USA - BRAKES (PWS): Summary to be provided on a future date.
  • 7-080USA - STRUCTURE: Summary to be provided on a future date.
  • 7-078USA - ENGINE (PWS): Summary to be provided on a future date.
  • 7-077USA - STRUCTURE: Summary to be provided on a future date.
  • 7-076USA - EQUIPMENT:OTHER:LABELS: Summary to be provided on a future date.
  • 7-074USA2 - ENGINE (PWS): Summary to be provided on a future date.
  • JTB00245V3 - STRUCTURE:BODY:DOOR: Summary to be provided on a future date.
  • JTB00245NAS1 - STRUCTURE:BODY:DOOR: Summary to be provided on a future date.
  • J034NAS1 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Summary to be provided on a future date.
  • J028NAS2 - ENGINE (PWS): Summary to be provided on a future date.
  • UPS2613-2BNAS2 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Summary to be provided on a future date.
  • UPS2613-1BNAS1 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Summary to be provided on a future date.
  • K202 UPS6813 - POWER TRAIN:AUTOMATIC TRANSMISSION: Summary to be provided on a future date.
  • K161NAS1 - STEERING: Summary to be provided on a future date.
  • K139NAS1 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • JTB00312NAS1 - ENGINE (PWS): Summary to be provided on a future date.
  • JTB00294NAS1 - STRUCTURE: Summary to be provided on a future date.
  • JTB00292NAS1 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: Summary to be provided on a future date.
  • JTB00258NAS1 - STEERING: Summary to be provided on a future date.
  • 7-073USA - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Summary to be provided on a future date.
  • 6-227USA - BRAKES (PWS): Summary to be provided on a future date.
  • 6-216NAS - POWER TRAIN: Summary to be provided on a future date.
  • 6-214NAS - POWER TRAIN:AUTOMATIC TRANSMISSION: Summary to be provided on a future date.
  • 6-201NAS - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Summary to be provided on a future date.
  • 6-201NAS - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Summary to be provided on a future date.
  • 6-196NAS - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 6-194NAS - ENGINE (PWS): Summary to be provided on a future date.
  • J028NAS1 - FUEL SYSTEM, OTHER: Summary to be provided on a future date.
  • 7-071USA - FUEL SYSTEM, OTHER: Summary to be provided on a future date.
  • 7-069USA - FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP: Summary to be provided on a future date.
  • 6-191NAS - ENGINE (PWS): Summary to be provided on a future date.
  • TB-00415NAS2 - POWER TRAIN:AUTOMATIC TRANSMISSION: Jaguar: when at a stop, transmission appears in neutral even when transmission control switch was not moved and gear position indicator and instrument cluster flashing d or s in message cluster. Model 2014-16 f-type (x152), 2013-15 xf (x2
  • TB-JTB-00377 - ELECTRICAL SYSTEM:WIRING: Jaguar: fluid has ingressed through front end wiring harness and washer pump causing multiple warning lights, in instrument cluster, to illuminate. Model 2012-15 xf (x250). *pe
  • K225NAS1 - ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER: Jaguar 2013 xf(x250) : information regarding the charge air cooler duct bolt torque relaxation which may cause a performance message & mil message on the instrument panel. *lj updated 6/19/15. *pe
  • 6-236NAS - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Jaguar 2013 model year xf: tsb contains owner notification letter. Select document search button below. Information regarding the charge air cooler duct bolt. A performance message & malfunction indicator lamp are displaying only on 2.0
  • K161NAS2 - STEERING: Jaguar 2012-2013 xj range(x351), x(150), xf(x250): customers may experience a knocking noise from steering gear, affected vehicles will be on hold until this problem is corrected. *lj
  • JTB-00310-NAS-3 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Jaguar: gateway module (gwm) is falsely flagging diagnostic trouble code (dtc) B1402-96 of dual battery fuse box (dbfb) connector 1 by causing a warning of battery charge or eco stop inhibited to display, while driving, in instrument clust
  • SSM-71917 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Jaguar: the warning lamp, for battery charging, will illuminate due to the negative earth cable working loose and removal of negative battery clamp and the fitting. Model xf. *pe
  • 307-00 - POWER TRAIN:AUTOMATIC TRANSMISSION: Transmission may have poorquality gear shift or problems shifting in reverse or drive. 07/14*lj
  • UPS-4812 - STRUCTURE:FRAME AND MEMBERS: Jaguar: on some vehicles, the rear bolts, on the front subframe, are torque incorrectly. Models 2012-2013 xf. *pe
  • JTB-00292NAS1 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: Jaguar: after using exterior handle on front door, to open, it fails to close due to outer door handle cable, in sleeve, freezes. Model 2012-2013 xf, xj, xk. *pe updated 9/18/15. *pe
  • SSM-65177 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP: Jaguar: only a small amount of fuel is entering tank due to flap being loose inside of fuel filler neck and blocked the pipe, partially, after falling down, and this restricts flow of fuel to tank. Model xf, xj. No model years listed.
  • SSM-52457 - ELECTRICAL SYSTEM: Jaguar: on some vehicles, the monitor system would indicate an inoperative blind spot and/or reflash module would be carried out when not required. Models xf, x250, xj, x351. No model years listed. *pe
  • SSM-62877 - EXTERIOR LIGHTING:TURN SIGNAL:SWITCH: Jaguar: the upper vent is all water to ingress into lamp assy causing lhf indicator to be inoperative and possibly need to replace light assembly to rectify leak. Model xf. No model years listed. *pe
  • SSM-63697 - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS: Jaguar: fuel injector concerns 5.O aj133 gasoline, leading to potential problemssuch as poor running poor fuel economy, hard starting, rough idle, misfires and engine detonation. *js
  • SSM-62217 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Jaguar: battery charge illuminates due to an incorrectly torqued or fitted battery terminal, while vehicle in shop for repairs or during pdi process, caused battery terminals to be loose or adrift. Models xk, xj, xf. No model years liste
  • JTB-00230NAS2 - POWER TRAIN:MANUAL TRANSMISSION: Jaguar: various situations may cause transmission control switch to fail to rise, to rotate out of park, rotate between gears. Models 2009-2013 xf, xj range, xk range. *pe
  • SSM-52898 - EQUIPMENT:ELECTRICAL: Jaguar: without any parking aid or parking aid camera faults present, message parking aid cameras unavailable is due to possible temporary cache memory and need to contact dealer. Models 2011-2012 xj and xf and later years.
  • TB-5-161-NAS1 - STEERING:GEAR BOX (OTHER THAN RACK AND PINION): Jaguar: residual torque on steering gear pinion bolt is below lower specification and will experience a knocking noise from steering gear which may be caused by early steering degradation. Models 2013 xf, xj, xk. *pe
  • SA-K-161 - STEERING:GEAR BOX (OTHER THAN RACK AND PINION): Jaguar: steering gear has knocking noise due to residual torque on steering gear pinion bolt is below lower specification and if ignored, causes steering degradation. Models xf, xj, xk. No model years listed. *pe
Known Recall Investigations
  • Loss of brake power assist investigation # EA20001

    On december 1, 2018, the office of defects investigation (odi) opened preliminary evaluation pe18-014 to investigate allegations of brake vacuum pump failure in model year (my) 2012 through 2014 range rover evoque vehicles. To date, odi has received 7 reports which allege vacuum pump failure while driving, resulting in a loss of power assisted braking. Additionally, in response to odis information request (ir) for pe18-014, jaguar land rover (jlr) provided odi with 26 complaints and field reports related to the alleged defect. All the complaints and field reports identified by odi involved my 2012-2013 range rover evoque vehicles. Odis analysis of warranty data supplied by jlr identified 198 claims related to the alleged defect in my 2012-2013 vehicles, resulting in a claim rate of 0.84 percent. Odi identified just 6 claims in the my 2014 range rover evoque vehicles, resulting in a claim rate of 0.09 percent. The subject vehicles are equipped with 2.0 liter gasoline turbocharged direct injection (gtdi) engines that utilize a mechanically driven single vane rotary vacuum pump supplied by magna international (magna). The 2.0l gtdi engines and subject magna vacuum pumps were used by jlr in the following applications: my 2012-2017 land rover range rover evoque (l538), my 2013-2015 land rover lr2 (l359), my 2015-2017 land rover discovery sport (l550), my 2013-2015 jaguar xf (x250), and my 2017 jaguar xe (x760). Field return analyses of failed vacuum pumps from these products has determined that the failures were caused by blockage of the orifice supplying lubricating oil to the pump. Magna and jlr have attributed the blockage to oil "sludge" resulting from failure to perform oil changes at the specified maintenance intervals.This investigation has been upgraded to an engineering analysis (ea) covering the my 2012-2013 range rover evoque vehicles (subject vehicles). Other jlr products equipped with 2.0l gtdi engines and subject magna vacuum pumps will be included in the ea as peer vehicles. The ea will further assess the causes of pump failures in the subject and peer vehicles, the frequency and trends of pump failures in each population, the reasons for differences in experience between subject and peer vehicle applications, and the effects of pump failure on brake system performance in the subject vehicles.The voqs associated with the opening of this investigation are: 10986358, 11025409, 11083348, 11131896, 11149724, 11231234, 11343256.

  • Powered vehicle rollaway investigation # PE16015

    On december 16, 2016, odi opened pe16-015 to investigate seven complaints alleging incidents of powered rollaway in model year (my) 2012 through 2014 land rover/range rover evoque and jaguar xf vehicles. The complaints all alleged that the rollaway incidents occurred after the operators shifted to park and exited the vehicle with the engine left running. All of the incidents alleged that crashes resulted from the unexpected vehicle movement and three alleged injuries. Two of the complaints counted in the opening resume (ids 10760326 and 10884136) involved the same vehicle and incident. Odi has not received any new complaints since pe16-015 was opened, resulting in current odi report totals of 6 incidents, 6 crashes and 3 injuries. Field data provided by jaguar land rover (jlr) in response to odis information request letter for pe16-015 included 10 allegations of powered rollaway incidents in the subject vehicles, including 9 alleging crashes. Updates provided by jlr through october 25, 2019, have identified one additional powered rollaway allegation in the subject vehicles. The new incident included a crash allegation, bringing the jlr field incident totals to 11 incidents and 10 crashes. None of the jlr reports allege injuries. Two of the jlr reports are duplicates of incidents reported to odi, resulting in a total of 15 incidents, 14 crashes and 3 injury allegations in the subject vehicles. Odis analysis of system design and field incident investigative data has not identified any mechanical or electronic faults that have caused subject vehicle transmissions to shift out of park with no operator input nor has the analysis identified any faults that would result in a failure to execute a valid park shift selection. Jlrs field investigations of powered rollaway incidents have assessed the root cause to be operator error. Based on these assessments and the low rate and declining trend in rollaway incidents, this investigation is closed. The closing of this investigation does not foreclose the agency from taking further action if warranted or the potential for a future finding that a safety-related defect exists based upon additional information the agency may receive. For more detailed information about field incident analysis for the subject and peer vehicles see the attached report.The odi reports (voqs) cited above can be viewed at nhtsa.Gov under the following reference numbers with duplicate records shown in parentheses: 10504853, 10548937, 10565212, 10631673, 10760326 (10884136), 10892346.

NHTSA decoded information from VIN

138 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
Air Bag Loc Front1st Row (Driver and Passenger)
Air Bag Loc Side1st and 2nd Rows
Body ClassSedan/Saloon
Destination MarketU.S.
DisplacementCC3000.0
DisplacementCI183.07123228419
DisplacementL3.0
Doors4
Drive TypeRWD/Rear-Wheel Drive
Engine ConfigurationV-Shaped
Engine Cylinders6
Error Text0 - VIN decoded clean. Check Digit (9th position) is correct
Fuel Type PrimaryGasoline
MakeJAGUAR
MakeID442
ManufacturerJAGUAR LAND ROVER LIMITED
Manufacturer Id1079
ModelXF
ModelID2285
Model Year2013
NCSA Body Type4-door sedan, hardtop
NCSA MakeJaguar
NCSA ModelXF/XFR
Other Engine InfoULEV S/C
Plant CityCASTLE BROMWICH
Plant CountryUNITED KINGDOM (UK)
Seat Belts AllManual
TPMSDirect
Transmission StyleAutomatic
TurboYes
VINSAJWA0E75D8S69116
Vehicle TypePASSENGER CAR
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210415

It is very alarming to see that over the course of a couple of years my vehicles dashboard is separating itself from the metal front air conditioning vent piece this is happening for no apparent reason on my jaguar xf

NoNoN NoneNone20210414

It is very alarming to see that over the course of a couple of years my vehicles dashboard is separating itself from the metal front air conditioning vent piece this is happening for no apparent reason on my jaguar xf

NoNoN NoneNone20200812

Having serious electrical systems pcm bcm electrical etc speed control mod parking

NoNoN NoneNone20200811

Having serious electrical systems pcm bcm electrical etc speed control mod parking

NoNoN NoneNone20200717

I lately noticed your jaguar recall for models xf of 2013. It concerns fuel pump immediate shutoff when there is excess fuel pump amperage and a fuse trips to shut off the fuel pump. It cannot be reset until the fuse cools down, at least 20 minutes is reported. My car's vin number is apparently over the specified coveerge period so #15v091000 recall does not apply to my 2013 car. At the time in looking for answers i found none. My event: this past summer i was driving to sudbury, ma at 10 p.M. My engine suddenly stopped on the full speed and more narrow curving entrance to the mass pike {from route 91 in connecticut}! I was stuck there for well over an hour, every so often trying to restart the car; to no avail. It finally cost me $400 to have the vehicle towed to the sudbury jaguar dealer and left overnight for morning action. Surprise, the garage mechanic the next morning turned the key and the car started immediately. It had always started before the costly incident and has started immediately ever since. But there i was on a curve at night with 60 mph+ trucks and cars passing me every few seconds! An extremely dangerous situation. It was about 25 minutes before a state patrol trooper showed up with helpful blinking yellow lights. As a mechanical engineer and hobby auto mechanic there seems little doubt your fuel pump recall issue should have applied to my 2013 jaguar xf. Apparently my replacing the fuel pump was a completely useless expense as the car had only roughly 50,000 miles on it. Lucky to be alive, [xxx] redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *cc

NoNoN NoneNone20200716

I lately noticed your jaguar recall for models xf of 2013. It concerns fuel pump immediate shutoff when there is excess fuel pump amperage and a fuse trips to shut off the fuel pump. It cannot be reset until the fuse cools down, at least 20 minutes is reported. My car's vin number is apparently over the specified coveerge period so #15v091000 recall does not apply to my 2013 car. At the time in looking for answers i found none. My event: this past summer i was driving to sudbury, ma at 10 p.M. My engine suddenly stopped on the full speed and more narrow curving entrance to the mass pike {from route 91 in connecticut}! I was stuck there for well over an hour, every so often trying to restart the car; to no avail. It finally cost me $400 to have the vehicle towed to the sudbury jaguar dealer and left overnight for morning action. Surprise, the garage mechanic the next morning turned the key and the car started immediately. It had always started before the costly incident and has started immediately ever since. But there i was on a curve at night with 60 mph+ trucks and cars passing me every few seconds! An extremely dangerous situation. It was about 25 minutes before a state patrol trooper showed up with helpful blinking yellow lights. As a mechanical engineer and hobby auto mechanic there seems little doubt your fuel pump recall issue should have applied to my 2013 jaguar xf. Apparently my replacing the fuel pump was a completely useless expense as the car had only roughly 50,000 miles on it. Lucky to be alive, [xxx] redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *cc

NoNoN NoneNone20200602

I purchased a set of 4 new tires. Following installation, about 2,000 miles into their use, 3 of the 4 tires had the tread separate from the internal belts causing the vehicle to vibrate, pull to one side and ultimately would have led to a complete tire failure. Neither the seller nor the manufacturer took any action to inspect, replace or refund the tires or their purchase price. The fact is that these tires were/are defective and could have resulted in serious injury to me, my family and others when they would have abruptly failed during driving.

NoNoN NoneNone20200123

2013 jaguar xf gear select knob wont rise. Was driving like normal, arrived at work, parked the vehicle, and turned off the vehicle. Gear selector tucked away, however when the ignition was attempted to be started again, the gear select knob will not rise.

NoNoN NoneNone20200122

2013 jaguar xf gear select knob wont rise. Was driving like normal, arrived at work, parked the vehicle, and turned off the vehicle. Gear selector tucked away, however when the ignition was attempted to be started again, the gear select knob will not rise.

Read and Submit Vehicle Complaints -- 32+ complaints filed
Common OBD-II Error Codes
  • B11DB [2] B11DB
  • P0780 [2] Shift Malfunction
  • U1A4C [2] U1A4C
  • P026A [2] P026B, P026C, P026D, P026E, P026F ISO/SAE Reserved
  • B0028 [3] Right Side Airbag Deployment Control (Subfault)
  • P144C [3] P144C
  • B0026 [1] ISO/SAE Reserved
  • B1B87 [1] B1B87
  • C1A67 [6] C1A67
  • P008B [2] Low Pressure Fuel System Pressure - Too High
  • P0016 [1] Crankshaft Position - Camshaft Position Correlation (Bank 1 Sensor A)
  • P0017 [1] Crankshaft Position - Camshaft Position Correlation (Bank 1 Sensor B)
  • P0026 [1] Intake Valve Control Solenoid Circuit Range/Performance Bank 1
  • P0341 [1] Camshaft Position Sensor Circuit Range/Performance (Bank 1)
  • P0420 [1] Catalyst System Efficiency Below Threshold (Bank 1)
  • P1571 [2] PSPS Out Of Self Test Range
  • B1402 [3] Driver Power Window Down Switch Circuit Failure
  • P068A [1] ECM/PCM Power Relay De-Energized Performance - Too Early
  • P0300 [1] Random/Multiple Cylinder Misfire Detected
  • P0301 [1] Cylinder 1 Misfire Detected
  • P0302 [1] Cylinder 2 Misfire Detected
  • P2178 [2] System Too Rich Off Idle Bank 1
  • P2282 [2] Air Leak Between Throttle Body and Intake Valves
  • P0036 [2] HO2S Heater Control Circuit (Bank 1 Sensor 2)
  • P0037 [2] HO2S Heater Control Circuit Low (Bank 1 Sensor 2)
  • B1D64 [1] B1D64
  • B1D65 [1] B1D65
  • P228C [1] Fuel Pressure Regulator 1 Exceeded Control Limits - Pressure Too Low
  • P228D [1] Fuel Pressure Regulator 1 Exceeded Control Limits - Pressure Too High
  • P00C6 [1] Fuel rail pressure (FRP) – engine cranking – pressure too low
  • P0299 [1] Turbocharger/Supercharger "A" Underboost Condition
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
SAJWJ0EF5D8S883702013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWJ0EF2D8S831882013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWA0E76D8S746952013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWA0E77D8S655842013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWA0E75D8S691162013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJXJ0EF2D8U032052013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWA0HE0DMS560162013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWJ0EF5D8S919642013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWJ0EF4D8S947602013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWA0E7XD8U069862013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWJ0EF8D8S737482013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWA0ES0DPS796582013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWA0ES2DPS973362013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWA0HE3DMS681302013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWA0E78D8S908172013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWA0ES6DPS871342013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJXA8JC3DMS858312013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWA0ES3DPS661132013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWA0E74D8S654762013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWA0E78D8S746652013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWA0ES5DPS762712013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWA0ES2DPU083542013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWA0HE0DMS919322013XFCASTLE BROMWICH , UNITED KINGDOM (UK)
SAJWA0E75D8S917772013XFCASTLE BROMWICH , UNITED KINGDOM (UK)

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