2019 Jaguar I-PACE-PHEVJaguar I-pace-phev 2019

Vehicle Details: Recalls, Fuel Economy, Emissions, Investigations, Consumer Complaints, Decoded VIN Details, Service Bulletins

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Below you will find all available information on the 2018 Jaguar F-Pace 5 HB AWD.
The vehicle is described as a 4-Wheel Drive Small Sport Utility Vehicle 4WD Compact Utility (Utility Vehicle Categories "Small" and "Midsize").

ManufacturerKnown WMI(s)Fuel Type
JaguarElectricity
EV 120V ChargeEV 240V ChargeRange
Unlisted Hours13 Hours234 Miles
2019 Jaguar I-PACE-PHEV
2019 Jaguar I-PACE-PHEV
Jaguar VIN Decoder

Use the box here to look up VINs from Jaguar as well as other manufacturers

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Sub-models: - I‑pace -

Frequently Asked Questions
  • What is the range of a 2019 Jaguar I-PACE-PHEV?
     - The 2019 Jaguar I-PACE-PHEV has an EPA estimated range of 234 miles.
  • What is the charge time of a 2019 Jaguar I-PACE-PHEV?
     - The 2019 Jaguar I-PACE-PHEV has a full charge time of 13 hours at 240V.
  • What is the fuse box diagram for the 2019 Jaguar I-PACE-PHEV?
     - Fuse box diagrams for the 2019 Jaguar I-PACE-PHEV can be found here
  • What is the annual fuel cost for the 2019 Jaguar I-PACE-PHEV?
     - EPA estimated annual fuel cost for the 2019 Jaguar I-PACE-PHEV is $950.
  • Where is the 2019 Jaguar I-PACE-PHEV produced?
     - The 2019 Jaguar I-PACE-PHEV is produced in Graz, Austria.
  • Are there recalls for the 2019 Jaguar I-PACE-PHEV?
     - There are 8 recall(s) for the 2019 Jaguar I-PACE-PHEV, additional information is below.
  • Does the 2019 Jaguar I-PACE-PHEV work with Apple Carplay?
     - The I-PACE-PHEV does support Apple Carplay.
  • Does the 2019 Jaguar I-PACE-PHEV work with Android Auto?
     - The I-PACE-PHEV does have Android Auto support.
  • How much does the 2019 Jaguar I-PACE-PHEV weigh?
     - The 2019 Jaguar I-PACE-PHEV is listed to weigh 4782 lbs.
NHTSA Mandated Recalls
  • Recall 259091 [USA]: A high-voltage battery that overheats increases the risk of a fire.

  • Recall 251153 [USA]: A high-voltage battery that overheats increases the risk of a fire.

  • Recall 258423 [USA]: Electrical arcing increases the risk of a fire.

  • Recall 233167 [USA]: The high-voltage battery overheating increases the risk of a fire.

  • Recall 152728 [USA]: A delay in deceleration, increases the distance needed to stop and the risk of a crash.

  • Recall R/2019/140 [UK]: The friction braking system does not meet the requirements

  • Recall R/2020/041 [UK]: One or more of the fasteners on the right hand front seat frame assembly may be missing or incorrectly assembled

  • Recall 2019219 [Canada]: Brakes

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

NHTSA Submitted Mechanical & Emissions Details
  • Automatic (A1) 4-Wheel Drive I-pace

    Description Data
    Combined electricity consumption in kw-hrs/100 miles44.275
    TransmissionAutomatic (A1)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline5000
    Electric motor (kw-hrs)147 and 147 kW AC 3-Phase
    Description Data
    Annual petroleum consumption in barrels for fuel type 10.1056
    Time to charge an electric vehicle in hours at 240 v13
    City mpg for fuel type 1,80
    Unrounded city mpg for fuel type 1,79.863
    City electricity consumption in kw-hrs/100 miles42.2035
    Combined mpg for fuel type 1,76
    Unrounded combined mpg for fuel type 1,76.1264
    Combined electricity consumption in kw-hrs/100 miles44.275
    Drive axle type4-Wheel Drive
    EPA model type index590
    EPA fuel economy score (-1 = not available)10
    Annual fuel cost for fuel type 1 ($)950
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Electricity
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Electricity
    EPA ghg score (-1 = not available)10
    Highway mpg for fuel type 1,72
    Unrounded highway mpg for fuel type 1,72.0087
    Highway electricity consumption in kw-hrs/100 miles46.8068
    Vehicle record id40986
    Model name (carline)I-pace
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    EPA range for fuel type 1234
    EPA city range for fuel type 1244.8307
    EPA highway range for fuel type 1220.7848
    TransmissionAutomatic (A1)
    Unadjusted city mpg for fuel type 1114.1
    Unadjusted highway mpg for fuel type 1102.9
    EPA vehicle size classSmall Sport Utility Vehicle 4WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline5000
    Electric motor (kw-hrs)147 and 147 kW AC 3-Phase
    3-character manufacturer codeJLX
    Date the vehicle record was created (iso 8601 format)Fri Nov 02 00:00:00 EDT 2018
    Date the vehicle record was last modified (iso 8601 format)Fri Nov 02 00:00:00 EDT 2018
    Vehicle has start-stop technology (y, n, or blank for older vehicles)N
EPA Test Results
  • Jaguar: I-PACE - Test: KJLXT00.0TZA

    Description Data
    Displacement (L)0.01
    Curb Weight (lbs.)4782
    Gross Vehicle Weight Rating (lbs.)5886
    Equivalent Test Weight (lbs.)5000
    Test Drive Description4-Wheel Drive
    Transmission Type DescriptionAutomatic
Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SFCC_DEC2023_32 - ELECTRICAL SYSTEM: Due to time required to complete in shop vehicle set up and workflow for audio loss, it has been found that workflow may provide false result if imc is not in a faulted state when workflow is run to identify potential polar switch firmware
  • SFCC_NOV2023_30 - ELECTRICAL SYSTEM: Startup battery keeps draining / vehicle will not start
  • SFCC_OCT2023_50 - EXTERIOR LIGHTING: There is moisture inside the headlamp lens
  • SSM75813 - ELECTRICAL SYSTEM: Weather and park & pay apps disappear after pivi update
  • WACCSEP23_6 - ELECTRICAL SYSTEM: Battery low warning displayed on instrument cluster and/or no-start
  • SFCC_SEP2023_46 - EQUIPMENT: The sunglass holder wona??T open or does not operate correctly
  • SFCC_SEP2023_45 - VISIBILITY: The wiper blades streak, smear, judder or squeak during operation
  • SSM76070 - EQUIPMENT: Front and rear electric drive unit oil leak
  • JLRTB02012NAS5 - EQUIPMENT: Gearbox fault detected displayed on instrument panel
  • SFCC_AUG2023_48 - POWER TRAIN: A 'gearbox fault detected' warning message may be displayed on the instrument panel cluster control module (ipc), also may experience a ratcheting type noise followed by an abrupt stop when the vehicle speed has reduced to 5 km/h (3 mph).
  • SSM76038 - ELECTRICAL SYSTEM: Vehicle will not charge
  • SFCC_JUL2023_31 - ELECTRICAL SYSTEM: Battery low warning displayed on instrument cluster and/or no-start.
  • SSM76023 - ELECTRICAL SYSTEM: Jlr is investigating reports of vehicles being released to customers without the tcu telematic control unit sos emergency call being activated.
  • SSM76010 - STRUCTURE:BODY:DOOR: A customer may report that the front or rear door latch does not operate as expected.
  • SFCC_JUN2023_47 - STRUCTURE:BODY:DOOR: A customer may report that the front or rear door latch does not operate as expected.
  • SFCC_MAY2023_44 - SEATS: A customer may report that there is a clicking type noise coming from the front seat base while driving.
  • SFCC_APR2023_32 - POWER TRAIN: Customer reports of 12v battery issues. These range from battery low warning displayed to no-start.
  • SSM75967 - ENGINE AND ENGINE COOLING: Bev cooling circuit expansion tank level low or hv battery warning message displayed.
  • SSM75952 - EQUIPMENT: Customers are reporting that connected services such as online media (e.G., spotify), connected nav, weather app & parking app are inoperative.
  • JLRTB02043NAS3 - EQUIPMENT: Air deflector loose adrift
  • JLRTB02109NAS2 - EQUIPMENT: Air conditioning (a/c) inoperative
  • SSM70198 - BACK OVER PREVENTION: Rain sensor operation disabled in ccf file
  • JLRTB02109NAS1 - EQUIPMENT: Air conditioning (a/c) inoperative
  • DVD13104 - UNKNOWN OR OTHER: Dvd software update
  • SSM75823 - SUSPENSION: Chassis control module (chcm) suspension warning on cluster
  • SSM75410ATT - SUSPENSION: Click noise on full left - right lock from front wheel area at low speed.
  • SSM75410 - SUSPENSION: Click noise on full left - right lock from front wheel area at low speed.
  • SFCC_OCT2022_24 - EQUIPMENT: Sos limited availability or sos not available warning message displayed
  • SSM75849ATT - EQUIPMENT: Pivi loss of gps location and clock time
  • SSM75849 - EQUIPMENT: Pivi loss of gps location and clock time
  • SSM75804 - ELECTRICAL SYSTEM: No communication with impa via topix cloud
  • SSM75646 - EQUIPMENT: Sos limited availability sos not available
  • SSM75617 - EQUIPMENT: Near field sensing feature degradation
  • SSM75185 - EQUIPMENT: High voltage coolant heater internal failure
  • JLRTB02109NAS1 - EQUIPMENT: Air conditioning (a/c) inoperative
  • SFCC_SEP2022_40 - EQUIPMENT: A customer may report that the air conditioning system does not blow cool/cold air.
  • SFCC_SEP2022_39 - EQUIPMENT: Loss of function/ hot air from rh/ lh side of hvac vents
  • SSM75823 - SUSPENSION: Chassis control module (chcm) suspension warning on cluster
  • SFCC_AUG2022_44 - EQUIPMENT: Air conditioning inoperative
  • SFCC_MAY2022_39 - SUSPENSION: Front suspension knocking noise
  • SSM62038Attachme - ELECTRICAL SYSTEM: Mongoose update.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM589572 - EQUIPMENT: Image.
  • SSM589571 - EQUIPMENT: Image.
  • SFCC_APR2022_44 - SUSPENSION: A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while driving straight ahead on rough roads.
  • SSM75709 - ELECTRICAL SYSTEM: Usb socket at front portable media interface panel inoperative or not illuminating
  • SFCC_MAR2022_48 - SEATS: A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while driving straight ahead on rough roads.
  • SSM75649ATT - SUSPENSION: Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads.
  • SSM75649 - SUSPENSION: Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads.
  • SFCC_JAN2022_47 - EQUIPMENT: Front suspension knocking noise
  • SFCC_JAN2022_46 - EQUIPMENT: Seat mounted seat switches not working
  • SSM75646 - EQUIPMENT: Telematics module (tcu3) triggers an sos limited availability or sos not available warning in the cluster display due to low back up battery (bub).
  • SFCC_DEC2021_44 - SEATS: Seat mounted seat switches not working
  • SFCC_DEC2021_20 - ELECTRICAL SYSTEM: Navigation voice guidance no longer operational after latest ngi update
  • BIG5DEC21_27A - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Voice guidance concerns when using apple carplay.
  • SSM75619 - SEATS: Seat mounted seat switches ⿿ seats not moving
  • SSM75617 - ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR: Near field sensing feature degradation (surround camera; 360 park aid)
  • SFCC_NOV2021_25 - EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS: Post 21a update apple carplay® navigation voice guidance not heard
  • BIG5NOV21_41A - ELECTRICAL SYSTEM: 21a sota campaign suspended due to an issue where carplay voice guidance would not work for navigation apps, such as waze.
  • SSM75557 - ELECTRICAL SYSTEM: Xcl distortion or rattle noise present while using the audio system
  • SSM75185 - ELECTRICAL SYSTEM: High voltage (hv) coolant heater internal failure.
  • SFCC_OCT2021_44 - SEATS: Seat power height adjustment motor inoperative
  • SFCC_OCT2021_43 - SEATS: Seat power fore/aft motor inoperative
  • SFCC_OCT2021_42 - SEATS: Seat recliner motor inoperative
  • SFCC_OCT2021_38 - EQUIPMENT: Air conditioning system inoperative (electric a/c compressors only)
  • SFCC_OCT2021_22 - ELECTRICAL SYSTEM: Navigation voice guidance no longer operational after latest ngi update
  • SSM75526 - EQUIPMENT: Rear wheel arch liner appearance incorrect
  • SSM75526 - EQUIPMENT: Rear wheel arch liner appearance incorrect
  • SSM75410ATT - EQUIPMENT: Clicking noise from front wheel area
  • SSM75410 - EQUIPMENT: Clicking noise from front wheel area
  • SFCC_SEP2021_25 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Navigation voice guidance no longer operational after latest ngi update
  • SFCC_JUL2021_43 - EQUIPMENT: Becm offline after programming.
  • SFCC_JUL2021_40 - EQUIPMENT: Navigation voice guidance no longer operational after latest ngi update
  • SFCC_JUL2021_39 - EQUIPMENT: Customer states iphone 12 with magsafe not charging when using the wireless device charger feature
  • SSM75478 - EQUIPMENT: Navigation resetting post ota map update
  • SFCC_MAY2021_46 - EXTERIOR LIGHTING: A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
  • SFCC_JUN2021_24 - ELECTRICAL SYSTEM: Navigation voice guidance is not working with apple carplay
  • SFCC_JUN2021_23 - ELECTRICAL SYSTEM: Infotainment updates
  • SSM75415 - ELECTRICAL SYSTEM: Update apple carplay navigation voice guidance not heard
  • SSM75412 - EQUIPMENT: Smart key inoperative
  • SSM75410ATT - STEERING: Clicking noise on full left - right lock from front wheel area at low speed.
  • SSM75410 - STEERING: Clicking noise on full left - right lock from front wheel area at low speed.
  • SFCC_APR2021_20 - ELECTRICAL SYSTEM: Imc update 21a will not install
  • SFCC_APR2021_18 - ELECTRICAL SYSTEM: Infotainment updates
  • SFCC_FEB2021_24C - ELECTRICAL SYSTEM: Pivi ip27.1 (os 2.0.6)
  • SFCC_FEB2021_24B - ELECTRICAL SYSTEM: Tcu v19.2
  • SFCC_FEB2021_24A - ELECTRICAL SYSTEM: Imc 20c1 software release
  • SFCC_MAR2021_21B - ELECTRICAL SYSTEM: Tcu v19.2
  • SFCC_MAR2021_21A - ELECTRICAL SYSTEM: Imc 20c1 software release
  • JTB00675NAS2 - ELECTRICAL SYSTEM: 'clicking' noise from high voltage battery contactors after vehicle is switched off
  • JLRTB02043NAS2 - EQUIPMENT: Air deflector loose/adri
  • JLRTB02041NAS3 - EQUIPMENT: Exterior door handles do not operate as expected in freezing conditions
  • JLRTB02037NAS1 - EQUIPMENT: Dust collects on the door shut surfaces and is drawn into the passenger compartment bythe inward airflow when a door is opened.
  • JLRTB02018NAS2 - ELECTRICAL SYSTEM: 'smart key not found' message displayed on instrument panel cluster (ipc) and intermittent smart key operation
  • JLRTB02012NAS4 - POWER TRAIN: 'gearbox fault detected' displayed on the instrument panel cluster (ipc)
  • SSM75264 - EQUIPMENT: Air conditioning (a/c) not blowing cool air into the cabin.
  • NAS21.02.007 - EQUIPMENT: High voltage (hv) battery degradation
  • H293NAS1 - EQUIPMENT: High voltage battery degradation
  • SSM75185 - EQUIPMENT: No cabin heating while running in vehicle in ev mode.
  • JLRTB02041NAS2 - EQUIPMENT: Exterior door handles do not operate as expected in freezing conditions
  • SSM75143 - EQUIPMENT ADAPTIVE/MOBILITY: Passive keys stop working after a successful bcm update
  • NAS20.11.008 - ELECTRICAL SYSTEM: A potential issue has been identified on certain jaguar vehicles within the listed affected vehicle range which may experience a loss of alternating current (ac) and direct current (dc) charging functionality
  • JLRTB02037NAS1 - EQUIPMENT: Dust entering the passenger compartment
  • H295NAS1 - EQUIPMENT: Loss of charging ac & dc capability.
  • SFCC_NOV2020_36 - POWER TRAIN: The engine fan runs excessively.
  • SFCC_NOV2020_32 - ELECTRICAL SYSTEM: Vehicle cannot be put into gear out of park and/or an hv battery warning is displayed on the instrument cluster.
  • SFCC_NOV2020_18B - ELECTRICAL SYSTEM: Affected vehicles my exhibit loss of ac/dc charging function of the hv battery and will require a software update to the battery charge control module. Bccm
  • SFCC_NOV2020_18A - EQUIPMENT: Due to a specification error affected vehicles were built without a psim card. Retailers will install a new psim and link the card id in the retailer portal
  • SFCC_NOV2020_16 - POWER TRAIN: To prevent premature wear, a resulting mil and a possible no start, all affected vehicles require the replacement of variable camshaft timing (vct) solenoids on both intake an exhaust.
  • BIG5NOV20_31B - ELECTRICAL SYSTEM: Affected vehicles my exhibit loss of ac/dc charging function of the hv battery and will require a software update to the battery charge control module. Bccm.
  • BIG5NOV20_31A - EQUIPMENT: Due to a specification error affected vehicles were built without a psim card. Retailers will install a new psim and link the card id in the retailer portal
  • JLRTB02040NAS2 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: The heated tailgate window is inoperative when the switch is in the on position.
  • SSM74890 - EQUIPMENT: Air conditioning (a/c) has poor performance
  • SFCC_SEP2020_29 - ENGINE (PWS): There is a squeak from the engine at startup or shut down.
  • SFCC_SEP2020_27 - POWER TRAIN: The engine fan will run sometimes after the engine is shut off.
  • SFCC_SEP2020_21 - EQUIPMENT: There is a ⿿hybrid system malfunction⿝ warning on the instrument cluster.
  • SSM75079ATT2 - POWER TRAIN: Electric drive unit (edu) internal shaft accidentally removed
  • SSM75079 - POWER TRAIN: Electric drive unit (edu) internal shaft accidentally removed
  • SSM75079 - POWER TRAIN: Electric drive unit (edu) internal shaft accidentally removed
  • JLRTB02012NAS3 - POWER TRAIN: Gearbox fault detected displayed on instrument panel.
  • SFCC_AUG2020_24 - ELECTRICAL SYSTEM: Hybrid system warning- power supply distribution box
  • SFCC Jul20_26 - ELECTRICAL SYSTEM:SOFTWARE: 20b software delay until july 15th software was delayed to include software fix for l551 apix cable issue audio popping noise ios13 bluetooth improvements additional improvements
  • SFCC Jul20_14 - POWER TRAIN: High voltage modules missing vins
  • SFCC Jul20_13 - POWER TRAIN: There is a ⿿hybrid system malfunction⿝ warning on the instrument cluster
  • SFCC Jul20_11 - POWER TRAIN: Unable to charge vehicle- the indicator may flash red or continuously remain in the initializing phase
  • SSM74890 - EQUIPMENT: A customer may express a concern that the air conditioning (a/c) has poor performance
  • SSM74851ATT - ELECTRICAL SYSTEM: Air condition system blowing warm air when adjusted to cool.
  • SSM74851 - ELECTRICAL SYSTEM: Air condition system blowing warm air when adjusted to cool.
  • SFCC_JUN2020_39 - EQUIPMENT: A customer may report that the air deflector in front of the rear tire is coming loose.
  • SFCC_JUN2020_40 - EQUIPMENT: A customer may report that the hvac system is not blowing cool air.
  • SFCC_MAY2020_22 - POWER TRAIN: Unable to charge vehicle at dc fast chargers
  • JLRTB02043NAS1 - EQUIPMENT ADAPTIVE/MOBILITY: 1 or both of the air deflectors installed on the rocker panel moldings may become loose/adrift over time. They may rotate around the retaining scrivet and come in contact with the rear tires, causing a rubbing noise.
  • JLRTB02041NAS1 - EQUIPMENT: Exterior door handles do not operate as expected in freezing conditions
  • H291NAS1 - POWER TRAIN:AUTOMATIC TRANSMISSION: Excessive cooling fan noise and degradation of cooling fan performance
  • JLRTB02040NAS1 - STRUCTURE:BODY:TAILGATE : The heated tailgate window is inoperative when the switch is in the on position. Further investigation has found that fuse f17 in the passenger junction box (pjb) has blown.
  • SSM74780 - ELECTRICAL SYSTEM: Jlr is investigating reports of customers experiencing no audio available from the radio feature (fm, am & dab), specifically relating to reports of the touchscreen displaying ⿿radio not available⿝ from vehicle start-up and continues
  • SFCC_APR20_PG31 - ELECTRICAL SYSTEM: Popping sound or crackling noise from the audio system while in use.
  • SFCC_APR20_PG28 - ELECTRICAL SYSTEM: To update incontrol touch pro vehicles to the latest imc software level, and to enable sota updates moving forward. Sota updates sent direct to customers on sota eligible & enabled vehicles with latest level imc software.
  • SFCC_APR20_PG18 - ELECTRICAL SYSTEM: Unable to charge vehicle at dc fast chargers
  • NAS19.08.004_2 - EQUIPMENT: An issue has been identified on certain jaguar vehicles within the listed affected vehicle range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' with the 'hood
  • H207NAS2 - EQUIPMENT: A potential issue has been identified on certain jaguar vehicles within the listed affected vehicle range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' wit
  • SFCC_MAR12_36 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): A customer may report that the all surface progress control (aspc) dynamic stability control (dsc), driving mode and air suspension (if equipped) switches are inoperative and related warning messages are displaced on the instrument panel
  • JLRTB02036NAS1 - SUSPENSION: The all surface progress control (aspc), dynamic stability control (dsc), driving mode and air suspension (if installed) switches are inoperative and related warning messages may be displayed on the instrument panel cluster (ipc).
  • JLRTB02012NAS2 - POWER TRAIN: A 'gearbox fault detected' warning message may be displayed on the instrument panel cluster (ipc). If the vehicle is in park, the customer may not be able to select drive or, if already in drive, the customer may experience a ratcheting t
  • SFCC_MAR12_30 - ELECTRICAL SYSTEM: Popping sound or crackling noise from the audio system while in use.
  • SFCC_MAR12_29 - ELECTRICAL SYSTEM: Xm radio is inop.
  • SSM74763 - EQUIPMENT: Incontrol remote app does not update vehicle location or show correct vehicle status. Remote features (e.G.: remote engine start, beep and flash, remote lock/unlock etc.) do not work. The telematics control unit (tcu) unable to communicat
  • SFCC_FEB20_34 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Xm radio is inop.
  • SFCC_JAN20_22 - EQUIPMENT:ELECTRICAL: Popping sound or crackling noise from the audio system while in use.
  • RCTR_29JAN20_18 - EQUIPMENT ADAPTIVE/MOBILITY: "range displayed is lower than expected, vehicle displays 201 at 100% state of charge"
  • RCTR_29JAN20_14 - ELECTRICAL SYSTEM: Pop noise from audio output
  • BIG5_JAN_43 - ELECTRICAL SYSTEM: H264 i-pace software enhancements
  • NAS19.07.001_2 - ELECTRICAL SYSTEM: Rescinded - a potential issue has been identified on certain jaguar vehicles within the listed affected vehicle range where aninstrument cluster (ipc) software update is available to bring the module up to the latest level and make sure the
  • NAS19.02.002_2 - ELECTRICAL SYSTEM: Rescinded - an issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range which may not have had direct current to direct current converter charging activated. The vehicle⿿s high voltage batt
  • JLRTB02012NAS1 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: 'gearbox fault detected' warning message may be displayed on the instrument panel cluster (ipc). If the vehicle is in park, the customer may not be able to select drive or, if already in drive, the customer may experience a ratcheting type
  • UPS7919-5bNAS1 - ELECTRICAL SYSTEM: Reduced electrical vehicle (ev) range displayed
  • UPS6419-2bNAS1 - ELECTRICAL SYSTEM: Instrument cluster (ic) software update
  • BIG5_DEC_44 - ELECTRICAL SYSTEM: Ev software enhancement
  • SFCC_NOV19_40 - ELECTRICAL SYSTEM:SOFTWARE: Customer states the vehicle will not start.
  • SFCC_NOV19_38 - EQUIPMENT:ELECTRICAL: Customer states there is no audio output from the speakers on all sources.
  • SFCC_NOV19_33 - ELECTRICAL SYSTEM: Customer complaint in regards to infotainment system.
  • SSM74636 - ELECTRICAL SYSTEM: Vehicle only accepts charge up to 94% then ipc shows charge completed.
  • SFCC_NOV19_30 - ELECTRICAL SYSTEM: Popping sound or crackling noise from the audio system while in use.
  • SSM74620 - ELECTRICAL SYSTEM: Navigation instructions not displayed on the head up display (hud)
  • SFCC_NOV19_18 - ELECTRICAL SYSTEM: Creep mode is switched off with each ignition cycle
  • TechRS_NOV19_109 - EQUIPMENT ADAPTIVE/MOBILITY: Web browser functionality is not available.
  • TechRS_NOV19_108 - EQUIPMENT: Voice control is not able to locate destination entry.
  • TechRS_NOV19_107 - ELECTRICAL SYSTEM: Intelligent emergency braking warning displayed on ipc.
  • TechRS_NOV19_106 - EQUIPMENT ADAPTIVE/MOBILITY: Quiescent battery drain due to tcu module.
  • TechRS_NOV19_104 - EQUIPMENT: Sota download does not complete first time through
  • TechRS_NOV19_100 - EQUIPMENT ADAPTIVE/MOBILITY: Customer is able to unlock and lock the vehicle but not able to start vehicle
  • Tech_RS_NOV19_99 - EQUIPMENT ADAPTIVE/MOBILITY: Customer states not able to start vehicle after state inspection test is performed.
  • Tech_RS_NOV19_97 - ELECTRICAL SYSTEM: Customer may state there is no audio present or volume control.
  • Tech_RS_NOV19_96 - ELECTRICAL SYSTEM: Customer may state there is no audio present or volume control.
  • Tech_RS_NOV19_95 - ELECTRICAL SYSTEM: Customer may state there is a pop noise or crackle when playing the audio.
  • Tech_RS_NOV19_82 - ELECTRICAL SYSTEM: High voltage battery state of charge is below 10% after 120 or 150 day maintenance
  • Tech_RS_NOV19_81 - ELECTRICAL SYSTEM: Vehicle is not charger when charge indicator light is flashing green
  • Tech_RS_NOV19_80 - ELECTRICAL SYSTEM: At 100% state of charge, range will not display higher than 201 on the cluster
  • SFCC_OCT19_37 - EQUIPMENT: Customer states there is no audio output from the speakers on all sources
  • SFCC_OCT19_36 - EQUIPMENT: Customer states there is no audio output from the speakers on all sources
  • SFCC_OCT19_35 - ENGINE AND ENGINE COOLING: Customer states the vehicle will not start
  • SFCC_OCT19_27 - EQUIPMENT: Popping sound or crackling noise from the audio system while in use.
  • SFCC_OCT19_18 - FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY: Range displayed is always 201 at 100% state of charge
  • SSM74590 - EQUIPMENT: Customers can experiences bluetooth connection issues after updating their apple devices to apple ios 13.0 or later versions.
  • SSM74567Att - PARKING BRAKE: Epb (emergency park brake) is applied and will not release. The epb applied light is not on. The abs (anti-lock braking system), dsc (dynamic stability control) and brake warning lights are on. The "autonomous emergency braking not availa
  • SSM74567 - SERVICE BRAKES, AIR: Epb (emergency park brake) is applied and will not release. The epb applied light is not on. The abs (anti-lock braking system), dsc (dynamic stability control) and brake warning lights are on. The "autonomous emergency braking not availa
  • SSM74562 - TRAILER HITCHES: There is a requirement mismatch in the continental ipmb that will result one of two use cases: 1. No trailer trajectories when using tow assist and car is in ev mode 2. Failure to enter advanced tow assist when car is in in ev mode
  • SSM74561Att2 - TRAILER HITCHES: There is a requirement mismatch in the continental ipmb that will result one of two use cases: 1. No trailer trajectories when using tow assist and car is in ev mode 2. Failure to enter advanced tow assist when car is in in ev mode
  • SSM74561Att1 - TRAILER HITCHES: There is a requirement mismatch in the continental ipmb that will result one of two use cases: 1. No trailer trajectories when using tow assist and car is in ev mode 2. Failure to enter advanced tow assist when car is in in ev mode
  • SFCC SEP19 Slide - ELECTRICAL SYSTEM: Vehicle may display a traction battery fault message on the instrument cluster. This may be accompanied by restricted performance and/or inability to charge completely.
  • SFCC SEP19 Slide - ELECTRICAL SYSTEM: After 60+ days hv battery drains significantly and suddenly.
  • NAS1909013 - EQUIPMENT: Service actions h251 and n377 are owner notified programs (onp) to update incontrol touch pro? Software in 2016-18my vehicles to version 19b from earlier levels. This upgrade will be free of charge and delivered via the standard campaign p
  • SSM74557 - EQUIPMENT: Apple devices with ios version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the usb cable and carplay mode active.
  • SSM74554 - ELECTRICAL SYSTEM: An i-pace customer has reported an inability to charge at a public charge station.
  • SSM74544 - BACK OVER PREVENTION: The diagnostic trouble code (dtc) U3000-96 ? Component internal failure can be stored in the image processing module b (ipmb) with no functional effect on the vehicle or camera system.
  • NAS19.08.002 - ELECTRICAL SYSTEM: A potential issue has been identified on certain jaguar vehicles within the listed affected vehicle range which will display a lower than expected range at the pre-delivery inspection (pdi) due to a powertrain control module (pcm) software
  • NAS19.08.004 - LATCHES/LOCKS/LINKAGES:HOOD:LATCH: An issue has been identified on certain jaguar vehicles within the listed affected vehicle range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' with the 'ho
  • NAS19.08.007 - EQUIPMENT: All jaguar retailers are advised that with immediate effect, ups7919-1b h247 campaign has been suspended to allow for further investigations to be undertaken.
  • SFCC_AUG19_Slide - ELECTRICAL SYSTEM: Customer states the vehicle will not start.
  • SFCC_AUG19_Slide - EQUIPMENT:ELECTRICAL: Customer states there is no audio output from the speakers on all sources.
  • SFCC_AUG19_Slide - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Customer may experience various warnings & symptoms i.E. Difficulties charging the vehicle, a traction battery warning, or inability to start the vehicle, reduced performance warning.
  • SFCC_AUG19_Slide - ELECTRICAL SYSTEM: Customer may experience a ?Clunk? Whilst driving.
  • NAS19.08.018.2 - ELECTRICAL SYSTEM: A potential issue has been identified on certain jaguar vehicles within the listed affected vehicle range which will display a lower than expected range at the pre-delivery inspection (pdi) due to a powertrain control module (pcm) software
  • JTB00619NAS3 - ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK: A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
  • SFCC_JUN19_Slide - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Incontrol touch pro customer may experience a satellite radio (sdar) favorite missing and replaced with a ?2500? Status.
  • SFCC_JUN19_Slide - EQUIPMENT: Customer states there is no audio output from the speakers on all sources
  • SFCC_JUN19_Slide - EQUIPMENT: Popping sound or crackling noise from the audio system while in use.
  • SFCC_JUN19_Slide - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Tcu_3 programming failures
  • SFCC_JUN19_Slide - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING: Automatic emergency braking not available. Forward alert not available. Emergency lane keeping not available.
  • SFCC_JUN19_Slide - ENGINE (PWS): Customer experiences judder with restricted performance message.
  • SFCC_JUN19_Slide - EQUIPMENT: Customer may experience a ?Judder? With restricted performance message.
  • SFCC_JUN19_Slide - ELECTRONIC STABILITY CONTROL: Restricted performance with or without dynamic stability control message on instrument cluster.
  • SFCC_JUN19_Slide - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Range does not exceed 201 miles (323 km) in the instrument cluster.
  • SSM74443 - ELECTRICAL SYSTEM: The customer may experience creep mode switched off after ignition cycle.
  • SSM74445 - ELECTRICAL SYSTEM: During pdi the retailer may experience range less than expected at 100% charge, specifically this has been reported as 325km or 201 miles which does not meet customers' expectations.
  • SSM74458 - ELECTRICAL SYSTEM: Customers and retailers are reporting issues related to low, discharged or 12v battery related warning messages on jaguar i-pace (x590).
  • SFCC_JUL19_Slide - BRAKES (PWS): A customer may report there is a noise at low speeds while braking.
  • SFCC_JUL19_Slide - TIRES:VALVE: The tire valve stem is broken or cracked.
  • SFCC_JUL19_Slide - ENGINE (PWS): Customer states the vehicle will not start
  • SFCC_JUL19_Slide - EQUIPMENT ADAPTIVE/MOBILITY: Customer states there is no audio output from the speakers on all sources
  • SFCC_JUL19_Slide - ELECTRICAL SYSTEM: Popping sound or crackling noise from the audio system while in use.
  • SFCC_JUL19_Slide - ELECTRICAL SYSTEM:SOFTWARE: Tcu_3 programming failures
  • SFCC_JUL19_Slide - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING: Automatic emergency braking not available. Forward alert not available. Emergency lane keeping not available
  • SFCC_JUL19_Slide - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): Restricted performance with or without dynamic stability control message on instrument cluster.
  • SSM74490Attachme - EQUIPMENT ADAPTIVE/MOBILITY: Customers may report that no audio can be heard in the vehicle. Examples of this may include: no infotainment audio, no audio from park aid, no audio from rear seat entertainment, customers with telematics fitted may also report that intern
  • SSM74490 - EQUIPMENT ADAPTIVE/MOBILITY: Customers may report that no audio can be heard in the vehicle. Examples of this may include: no infotainment audio, no audio from park aid, no audio from rear seat entertainment, customers with telematics fitted may also report that intern
  • SFCC-JUN19-Slide - EQUIPMENT: Customer states there is no audio output from the speakers on all sources
  • SFCC-JUN19-Slide - EQUIPMENT: Popping sound or crackling noise from the audio system while in use.
  • SFCC-JUN19-Slide - ELECTRICAL SYSTEM: Tcu_3 programming failures
  • SFCC-JUN19-Slide - ELECTRICAL SYSTEM: Automatic emergency braking not available. Forward alert not available. Emergency lane keeping not available.
  • SFCC-JUN19-Slide - ELECTRICAL SYSTEM: Customer experiences judder with restricted performance message.
  • SFCC-JUN19-Slide - ELECTRICAL SYSTEM: Customer may experience a judder with restricted performance message.
  • SFCC-JUN19-Slide - ELECTRICAL SYSTEM: Restricted performance with or without dynamic stability control message on instrument cluster.
  • SFCC-JUN19-Slide - ELECTRICAL SYSTEM: Range does not exceed 201 miles (323 km) in the instrument cluster.
  • SSM74443 - ELECTRICAL SYSTEM: The customer may experience creep mode switched off after ignition cycle.
  • SSM74445 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: During pdi the retailer may experience range less than expected at 100% charge, specifically this has been reported as 325km or 201 miles which does not meet customers' expectations.
  • SSM74458 - ELECTRICAL SYSTEM: Customers and retailers are reporting issues related to low, discharged or 12v battery related warning messages on jaguar i-pace (x590).
  • SFCCMAY19Slide25 - EQUIPMENT: Popping sound or crackling noise from the audio system while in use.
  • SFCCMAY19Slide24 - ELECTRICAL SYSTEM: Tcu_3 programming failures
  • SFCCMAY19Slide23 - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING: Automatic emergency braking not available. Forward alert not available. Emergency lane keeping not available.
  • SFCCMAY19Slide11 - ELECTRICAL SYSTEM: Vehicle does not get expected range
  • SFCCMAY19Slide10 - EQUIPMENT: Vehicle will not charge
  • SFCCMAY19Slide9 - ELECTRICAL SYSTEM: Vehicle will not charge
  • JTB00696NAS1 - EQUIPMENT: The air conditioning (a/c) system may not operate as expected.
  • H219 UPS4919-1BN - EQUIPMENT: A potential issue has been identified on certain jaguar vehicles within the listed affected vehicle range where the air conditioning (a/c) system does not operate as expected. The a/c system has been charged with an insufficient amount of r
  • SSM74408 - ELECTRICAL SYSTEM: Telematics control module (tcu) fails activation during the pre delivery inspection (pdi) or the ecall button does not illuminate after pdi.
  • SSM74403 - ELECTRICAL SYSTEM: Brake pedal feel reduced warning message is shown on the instrument cluster.
  • SSM74401 - ELECTRICAL SYSTEM: Battery system warning message shown on the instrument cluster, due to an intermittent fault on the high voltage (hv) propulsion system.
  • SFCC_APRIL19_Sli - EQUIPMENT ADAPTIVE/MOBILITY: Smart climate seat occupancy display does not change status of front passenger seat
  • SFCC_APRIL19_Sli - ELECTRICAL SYSTEM:SOFTWARE: Tcu_3 programming failures
  • SFCC_APRIL19_Sli - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING: Automatic emergency braking not available in instrument pack
  • SFCC_APRIL19_Sli - ELECTRICAL SYSTEM: Vehicle will not charge
  • SFCC_APRIL19_Sli - ELECTRICAL SYSTEM: Vehicle has various hv related becm codes stored
  • NAS19.04.007 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where the incorrect electric vehicle (ev) battery cooler assembly has been installed. This will result in increased battery chargin
  • SFCC_14MAR19_Sli - SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER: A customer may report the climate seat function may turn on and then off
  • SFCC_14MAR19_Sli - SUSPENSION:FRONT: Customer may report a knocking noise when driving over bumps.
  • SFCC_14MAR19_Sli - ELECTRICAL SYSTEM:SOFTWARE: Tcu_3 programming failures
  • SFCC_14MAR19_Sli - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING: Automatic emergency braking not available. Forward alert not available. Emergency lane keeping not available.
  • SFCC_14MAR19_Sli - EQUIPMENT:ELECTRICAL: Poor quality from voice control. Poor quality from voice command
  • SFCC_14MAR19_Sli - ELECTRICAL SYSTEM: Vehicle has various faults and messages on the ipc after programming
  • H193NAS2 - STRUCTURE: A potential issue has been identified on certain jaguar vehicles within the listed affected vehicle range where the vehicle may not start due to a body control module/gateway module (bcm/gwm) signal not being received.
  • H188 UPS0519-2BN - SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER: A potential issue has been identified on certain jaguar vehicles within the listed affected vehicle range, with climate control seats, where after selecting the seat squab icon on the touchscreen, the function turns on and then off.
  • JTB00674NAS2 - SUSPENSION:FRONT: A knocking noise may be heard from the front suspension when driving over bumps at speeds between 13 km/h (8 mph) and 32 km/h (20 mph).
  • JTB00681NAS2 - SEATS: On vehicles with climate seats only, the climate seat function may turn on and then off after selecting the seat squab icon on the touchscreen.
  • SSM74290Attachme - ELECTRICAL SYSTEM: Battery energy control module (becm) records dtc: P0A95-00 high voltage fuse 'a'
  • SSM74290 - ELECTRICAL SYSTEM: Battery energy control module (becm) records dtc: P0A95-00 high voltage fuse 'a'
  • NAS19.03.001 - ELECTRICAL SYSTEM: An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where the vehicle may not start due to a body control module/gateway module (bcm/gwm) signal not being received.
  • JTB00686NAS1 - STRUCTURE:BODY:TAILGATE : One or more of the following issues may occur: power tailgate inoperative; power tailgate will not lock; power tailgate will not unlock; rear heated windshield inoperative; and/or potential 12v auxiliary battery drain.
  • SFCC-Slide43 - EQUIPMENT: A customer may express a concern that after selection of the seat squad icon on the touchscreen, the function turns on, then off again.
  • SFCC-Slide39 - EQUIPMENT: Customers may report the removable recovery panel is loose incorrectly aligned.
  • SFCC-Slide15 - ELECTRICAL SYSTEM: Vehicle has various faults and messages on the ipc after programming
  • SFCC-Slide12 - ELECTRICAL SYSTEM: The vehicle does not charge or charges intermittently. Charge indicator may flash white & stuck in initializing phase of charging process
  • SSM74191 - ELECTRICAL SYSTEM: On x590 with timed charging set (departure time and preferred charging window), the vehicle may commence charging prior to the charge window under certain conditions
  • NAS18-10-020-2 - ELECTRICAL SYSTEM:SOFTWARE: The i-pace has been manufactured with hardware to enable dc-charging capability of up to 100kw and also to receive certain software updates via software over the air (sota). On a limited number of vehicles, control module software updates
  • JTB00674NAS1 - SUSPENSION: A knocking noise may be heard from the front suspension when driving over bumps at speeds between 13 km/h (8 mph) and 32 km/h (20 mph).
  • SSM74274 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Recent visits to retailers to resolve concerns with the high voltage (hv) traction battery have shown a number of concerns have been identified with the 12v system. Some functions within the hv traction battery can be inhibited if concerns
  • SSM74290Attachme - ELECTRICAL SYSTEM: Battery energy control module (becm) records dtc: P0A95-00 high voltage fuse 'a'
  • SSM74290 - ELECTRICAL SYSTEM: Battery energy control module (becm) records dtc: P0A95-00 high voltage fuse 'a'
  • SSM74285 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
  • JTB00681NAS1 - SEATS: On vehicles with climate seats only, the climate seat function may turn on and then off after selecting the seat squab icon on the touchscreen.
  • SSM74191-2 - EQUIPMENT:ELECTRICAL: On x590 with timed charging set (departure time and preferred charging window), the vehicle may commence charging prior to the charge window under certain conditions
  • SSM74287 - EQUIPMENT:ELECTRICAL: Incontrol features not functioning in the vehicle due to mobile data connectivity concerns
  • SSM74254Attachme - EQUIPMENT:ELECTRICAL: The charge cable (all variants) cannot be removed from the charge inlet
  • SSM74254Attachme - EQUIPMENT:ELECTRICAL: The charge cable (all variants) cannot be removed from the charge inlet
  • SSM74254 - EQUIPMENT:ELECTRICAL: The charge cable (all variants) cannot be removed from the charge inlet
  • SSM74305Attachme - ELECTRICAL SYSTEM: Red low coolant warning message displayed on the instrument cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems.
  • SSM74305Attachme - ELECTRICAL SYSTEM: Red low coolant warning message displayed on the instrument cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems.
  • SSM74305 - ELECTRICAL SYSTEM: Red low coolant warning message displayed on the instrument cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems.
  • SSM74304 - EQUIPMENT:ELECTRICAL: After an infotainment master control module (imc) software update: phone will not connect via bluetooth voice commands no longer work
  • H189NAS1 - ELECTRICAL SYSTEM: An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range which may not have had direct current to direct current converter charging activated. The vehicle?S high voltage batteries will con
  • NAS18.12.014 - ELECTRICAL SYSTEM: Certain jaguar vehicles within the listed affected vehicle range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not
  • SSM74213 - EQUIPMENT ADAPTIVE/MOBILITY: Both screens will appear blank and do not come back online after an ignition cycle. Acronyms: upper screen = interactive display module "a" (idma) lower screen = super infotainment control panel (sicp)
  • SSM74228Attachme - EQUIPMENT ADAPTIVE/MOBILITY: Incorrect function of the incontrol remote apps feature including remote climate feature not functioning and remote app will not contact the vehicle.
  • SSM74228 - EQUIPMENT ADAPTIVE/MOBILITY: Incorrect function of the incontrol remote apps feature including remote climate feature not functioning and remote app will not contact the vehicle.
  • SSM74195Attachme - LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH: Insufficient earth contact at rear of headlining - various symptoms or fault codes due to poor earth connection at the following ground points - tailgate harness grounds: g4d476, g4d180xt and g4d149ea, g4d149e (see pictures 1 and 2) addit
  • SSM74195 - ELECTRICAL SYSTEM: Insufficient earth contact at rear of headlining - various symptoms or fault codes due to poor earth connection at the following ground points - tailgate harness grounds: g4d476, g4d180xt and g4d149ea, g4d149e (see pictures 1 and 2) addit
  • SSM74191 - EQUIPMENT: On x590 with timed charging set (departure time and preferred charging window), the vehicle may commence charging prior to the charge window under certain conditions
  • SSM74178 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Hvch is not operating causing no cabin heating. One of the following dtcs logged in the hvac module: B1DC5-4b high voltage coolant heater #1 - over temperature B1DC5-93 high voltage coolant heater #1 - no operation
  • NAS18.12.002 - EQUIPMENT: A potential issue has been identified on certain jaguar vehicles within the listed affected vehicle range where the 'service required in x kilometers/miles' message and service required symbol will not be displayed on the instrument cluster
  • JTB00652NAS1 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: The door exterior handle(s) may not fully retract when locking the vehicle. Door handle(s) may also show signs of a 'clunky' type motion and/or noise when locking the vehicle.
  • H169NAS1 - ELECTRICAL SYSTEM: A potential issue has been identified on certain jaguar vehicles within the listed affected vehicle range where the 'service required in x kilometers/miles' message and service required symbol will not be displayed on the instrument cluste
  • SFCC_10JAN19_Sli - ELECTRICAL SYSTEM: Customer may express concern in the calculated range displayed on the ipc versus the battery state of charge.
  • SFCC_10JAN19_Sli - ELECTRICAL SYSTEM: The vehicle does not charge or charges intermittently charge indicator may flash white & stuck in initializing phase of charging process
  • SFCC_10JAN19_Sli - ELECTRICAL SYSTEM: Customer is unable to charge vehicle or has concerns regarding expected range of the vehicle
  • SSM74034 - ELECTRICAL SYSTEM: While carrying out the pre delivery inspection (pdi) using pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? May also appear on the inst
  • NAS19.01.013 - SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER: A potential issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range, with climate control seats, where after selecting the seat squab icon on the touchscreen, the function turns on and then
  • SSM74251 - EQUIPMENT:ELECTRICAL: The charge cable (any level/type/mode) becomes stuck in the charge inlet and cannot be removed.
  • H188 UPS0519-1BN - SEATS: A potential issue has been identified on certain jaguar vehicles within the listed affected vehicle range, with climate control seats, where after selecting the seat squab icon on the touchscreen, the function turns on and then off.
  • SSM74164 - SUSPENSION: Jaguar i-pace front suspension noise on air active derivative (air spring and active damper) when driving over speed bumps.
  • SSM74070 Attachm - BRAKES (PWS): Issue: some customers may report a higher than expected level of hydraulic actuation system noise during brake applications. No dtcs or warning messages are present on the instrument panel and the vehicle is otherwise behaving as expected.
  • SSM74070 - BRAKES (PWS): Issue: some customers may report a higher than expected level of hydraulic actuation system noise during brake applications. No dtcs or warning messages are present on the instrument panel and the vehicle is otherwise behaving as expected.
  • SSM73973 Attachm - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Issue: the customer may experience a whistle noise subjectively from the instrument panel area which originates at the front end of the car. Noise is evident only at speeds of above 130kph / 80mph.
  • SSM73973 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Issue: the customer may experience a whistle noise subjectively from the instrument panel area which originates at the front end of the car. Noise is evident only at speeds of above 130kph / 80mph.
  • SSM73963.1 Attac - STRUCTURE: Issue: reports of delamination of the jaguar logo and fender badge on the lower body side moulding - see example photographs attached.
  • SSM73963.1 Attac - STRUCTURE: Issue: reports of delamination of the jaguar logo and fender badge on the lower body side moulding - see example photographs attached.
  • SSM73963.1 Attac - STRUCTURE: Issue: reports of delamination of the jaguar logo and fender badge on the lower body side moulding - see example photographs attached.
  • SSM73963.1 - STRUCTURE: Issue: reports of delamination of the jaguar logo and fender badge on the lower body side moulding - see example photographs attached.
  • SSM73962 - EQUIPMENT: Issue: customers may report that the fascia centre vents have ceased to move in operatation
  • SSM73963 Attachm - STRUCTURE: Issue: reports of delamination of the jaguar logo and fender badge on the lower body side moulding - see example photographs attached.
  • SSM73963 Attachm - STRUCTURE: Issue: reports of delamination of the jaguar logo and fender badge on the lower body side moulding - see example photographs attached.
  • SSM73963 Attachm - STRUCTURE: Issue: reports of delamination of the jaguar logo and fender badge on the lower body side moulding - see example photographs attached.
  • SSM73963 - STRUCTURE: Issue: reports of delamination of the jaguar logo and fender badge on the lower body side moulding - see example photographs attached.
  • SSM73963 Attachm - STRUCTURE: Issue: reports of delamination of the jaguar logo and fender badge on the lower body side moulding - see example photographs attached.
  • SSM73963 Attachm - STRUCTURE: Issue: reports of delamination of the jaguar logo and fender badge on the lower body side moulding - see example photographs attached.
  • SSM73963 Attachm - STRUCTURE: Issue: reports of delamination of the jaguar logo and fender badge on the lower body side moulding - see example photographs attached.
  • SSM73963 - STRUCTURE: Issue: reports of delamination of the jaguar logo and fender badge on the lower body side moulding - see example photographs attached.
  • SSM74048 - EQUIPMENT:ELECTRICAL: Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative.
  • SFCC_09AUG18_REV - ELECTRICAL SYSTEM: A customer may report "hood open" message displays on ip with hood closed.
  • SFCC_09AUG18_REV - ELECTRICAL SYSTEM: 18c - new face of incontrol touch pro and 18c software improvements
  • SFCC_09AUG18_REV - EQUIPMENT: Sim card activation issues
  • SFCC_09AUG18_REV - EQUIPMENT: Incontrol touch pro phase 4 customer letter
  • SSM74000 - ELECTRICAL SYSTEM:SOFTWARE: Issue: jaguar land rover has identified concerns that affects the update of the infotainment master controller (imc) .The concern occurs when updating to phase 4.0 using pathfinder 180
  • SSM72960 - EQUIPMENT:ELECTRICAL: Issue: tunescan does not operate, scrolling window animation is constantly running.
  • SSM73850 - EQUIPMENT: Issue: the technician may notice that the all terrain control module (atcm) shows offline within the ecu diagnostics menu, of pathfinder. The concern prevents the technician from using pathfinder to diagnose or rectify concerns with atcm.
Known Recall Investigations
  • Pedestrian alert sounds investigation # DP22005

    Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072.Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.The petitioner asserts that hybrid and electric vehicles to which the standard does not apply should be found to contain a safety defect. In support of the petition, the petitioner includes findings contained in a bill introduced in the house of representatives in 2009, the pedestrian safety enhancement act of 2009, h.R. 734, 111th cong. (2009). A related bill, the pedestrian safety enhancement act of 2010, became law in january 2011 (pub. L. 111-373). The petitioner requests that nhtsa require all electric and hybrid vehicles comply with fmvss 141, regardless of production date.The defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition.The associated product list is not exhaustive and may contain vehicles that are equipped with pedestrian alert sounds.

NHTSA decoded information from VIN

138 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
Additional Error TextThe error positions are indicated by ! in Suggested VIN. In the Possible values section, each pair of parenthesis indicate information about each error position in VIN . The Numeric value before the : indicates the position in error and the values after the : indicate the possible values that are allowed in this position Unused position(s): 5,6,7,8;
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Error Code5,14
Error Text5 - VIN has errors in few positions; 14 - Unable to provide information for some of the characters in the VIN, based on the manufacturer submission.
MakeJAGUAR
MakeID442
ManufacturerJAGUAR LAND ROVER LIMITED
Manufacturer Id1079
ModelI-PACE
ModelID24904
Model Year2019
NCSA Body TypeCompact Utility (Utility Vehicle Categories "Small" and "Midsize")
NCSA MakeJaguar
NCSA ModelI-Pace
Plant CityGRAZ
Plant CountryAUSTRIA
Possible Values(5:BCDJKLMNPSTZ)(7:EFGS)
Series2Wagon body style
SuggestedVINSADH!2!1XK1F60762
TPMSDirect
VINSADHA2A1XK1F60762
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210225

Brakes failed, and battery died at full speed in a 35 mile zone, luckily slight up slope and car came to a halt. Complete battery and brake failure, the whole system shut down. No answers from jaguar, just a battery replacement. Again, brakes failed at full speed!

NoNoN NoneNone20210224

Brakes failed, and battery died at full speed in a 35 mile zone, luckily slight up slope and car came to a halt. Complete battery and brake failure, the whole system shut down. No answers from jaguar, just a battery replacement. Again, brakes failed at full speed!

NoNoN NoneNone20210205

As we were on our way to jaguar dealership, oddly enough, after we received an update 2 days ago, the front collision alarms go off with no vehicle in front or side of the vehicle. It did this 3 times just on the way to dealership. The vehicle was in motion on the city road . No other vehicles near vehicle to the front back or sides.

NoNoN NoneNone20210204

Upon driving out of our house to take kids to school there was an error message on display. Prior to this an update was done to the vehicle. Prior to update the vehicle charged battery with a range of 234. After the 'update' was done 2 days ago the battery did not fully charge despite being on a supercharger over 12 hours. The car charged only to about 160 and then displayed this message on the display : vehicle not fully charged. Power cut detected.

NoNoN NoneNone20210203

Upon driving out of our house to take kids to school there was an error message on display. Prior to this an update was done to the vehicle. Prior to update the vehicle charged battery with a range of 234. After the 'update' was done 2 days ago the battery did not fully charge despite being on a supercharger over 12 hours. The car charged only to about 160 and then displayed this message on the display : vehicle not fully charged. Power cut detected.

NoNoN NoneNone20201230

Electric system did not start (happens repeatedly) but now got a warning that brake function was impaired. Attempting to backup did not trigger backup camera nor were rct sensors activated. The rear traffic sensors not working has happened multiple times and once, it showed all clear and then suddenly a car appeared in the backup camera. Sensors never went off and if i wasn't paying attention, an accident would have occurred. Blind spot monitoring has the exact same challenge multiple times when on the highway and is very unreliable. Of course that's true for almost the entire electrical system in this vehicle.

NoNoN NoneNone20201229

Electric system did not start (happens repeatedly) but now got a warning that brake function was impaired. Attempting to backup did not trigger backup camera nor were rct sensors activated. The rear traffic sensors not working has happened multiple times and once, it showed all clear and then suddenly a car appeared in the backup camera. Sensors never went off and if i wasn't paying attention, an accident would have occurred. Blind spot monitoring has the exact same challenge multiple times when on the highway and is very unreliable. Of course that's true for almost the entire electrical system in this vehicle.

NoNoN NoneNone20201203

2019 jaguar i-pace ev 400. Consumer writes in regard to brake failure while driving. *as *js

NoNoN NoneNone20201202

2019 jaguar i-pace ev 400. Consumer writes in regard to brake failure while driving. *as *js

Read and Submit Vehicle Complaints -- 22+ complaints filed
Common OBD-II Error Codes
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
SADHA2B11K1F719552019I-PACEGRAZ , AUSTRIA
SADHA2B10K1F601062019I-PACEGRAZ , AUSTRIA
SADHA2B11K1F713082019I-PACEGRAZ , AUSTRIA
SADHA2A1XK1F607622019I-PACEGRAZ , AUSTRIA
SADHD2517K1F753712019I-PACEGRAZ , AUSTRIA
SADHA2B13K1F717772019I-PACEGRAZ , AUSTRIA
SADHA2B11K1F603252019I-PACEGRAZ , AUSTRIA
SADHA2B19K1F732882019I-PACEGRAZ , AUSTRIA
SADHC2S13K1F697162019I-PACEGRAZ , AUSTRIA
SADHA2B13K1F604242019I-PACEGRAZ , AUSTRIA
SADHC2S12K1F761102019I-PACEGRAZ , AUSTRIA
SADHA2B15K1F733672019I-PACEGRAZ , AUSTRIA
SADHA2A15K1F659792019I-PACEGRAZ , AUSTRIA
SADHD2S15K1F622462019I-PACEGRAZ , AUSTRIA
SADHA2B15K1F681052019I-PACEGRAZ , AUSTRIA
SADHA2B15K1F690582019I-PACEGRAZ , AUSTRIA
SADHA2B19K1F652412019I-PACEGRAZ , AUSTRIA
SADHA2B18K1F669462019I-PACEGRAZ , AUSTRIA
SADHA2B1XK1F714982019I-PACEGRAZ , AUSTRIA
SADHD2K17K1F753712019I-PACEGRAZ , AUSTRIA
SADHD2B17K1F753712019I-PACEGRAZ , AUSTRIA

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