2018 MAZDA MAZDA3-5-DOOR-I-ELOOPMazda Mazda3-5-door-i-eloop 2018

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 234339 [USA]: A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
    Mazda north american operations (mazda) is recalling certain 2014-2018 mazda3 and 2016-2021 cx-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
    dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed september 13, 2023. A second notice will be sent once the final remedy is available anticipated may 1, 2025. Owners may contact mazda customer service at 1-800-222-5500 option 6. Mazda's number for this recall is 6023g.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 188749 [USA]: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
    Mazda north american operations (mazda) is recalling certain 2018 mazda3, mazda6, 2019 cx-3, 2018-2019 mx-5, cx-5, cx-9, and 2019-2020 mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
    dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed july 18, 2022. Owners may contact mazda customer service at 1-800-222-5500 option 4. Mazda's number for this recall is 5321k.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 141800 [USA]: Reduced visibility while driving can increase the risk of crash.
    Mazda north american operations (mazda) is recalling certain 2016-2018 mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.
    mazda will notify owners, and dealers will replace the front body control module with a new module which uses an improved wiper relay design, free of charge. The recall began may 7, 2019. Owners may contact mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3219d.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 134410 [USA]: An engine stall can increase the risk of a crash.
    Mazda north american operations (mazda) is recalling certain 2018 mazda3 vehicles, equipped with an incorrect exhaust valve spring. The incorrect exhaust valve spring may fail while driving, potentially causing an engine stall.
    mazda will notify owners, and dealers will inspect the engines and replace any incorrect exhaust valve springs, free of charge. The recall is expected to begin january 20, 2018. Owners may contact mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1717k.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall R/2019/187 [UK]: Soot may accumulate around the intake shutter valve on the inlet side of the engine
    Soot may accumulate around the intake shutter valve on the inlet side of the engine.
    check clean or replace the intake shutter valve and update software.

  • Recall R/2019/218 [UK]: Hydraulic valve clearance adjuster may operate incorrectly
    The software controlling the hydraulic valve clearance adjuster may operate incorrectly.
    reprogram the system with improved hydraulic valve adjustment control software.

  • Recall R/2019/219 [UK]: Wheel nuts may loosen
    A manufacturing defect may cause the wheel nuts to loosen
    re-tighten the wheel nuts to the correct torque

  • Recall R/2019/220 [UK]: Air bag and seat belt minder indicator unit may display incorrect information
    The airbag and seat belt minder indicator unit may display incorrect information
    replace the indicator unit assembly with one incorporating improved software

  • Recall R/2019/266 [UK]: The interior rear view mirror glass could detach from the mirror assembly
    The interior rear view mirror glass could suddenly detach from the mirror assembly.
    replace interior mirror with alternative part.

  • Recall R/2020/009 [UK]: Vehicles may unexpectedly stop due to inadvertent activation of the automated smart brake support (sbs) system
    Vehicles may unexpectedly stop due to inadvertent activation of the automated smart brake support (sbs) system
    the vehicle control module is reprogrammed with modified software.

  • Recall R/2020/010 [UK]: The engine may stall or fail to restart in some driving situations
    The engine may stall or fail to restart in some driving situations
    pcm is reprogrammed with modified software

  • Recall R/2021/435 [UK]: Low pressure fuel pump impeller might become deformed
    The impeller in the low-pressure fuel pump may become deformed causing fuel pump failure.
    replace the low-pressure fuel pump with an improved part.

  • Recall 2021696 [Canada]: Fuel supply
    Issue: on certain vehicles, the fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Safety risk: a sudden loss of engine power while driving could increase the risk of a crash. Corrective actions: mazda will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel pump.

  • Recall 2019169 [Canada]: Visual system
    Issue: an electrical problem may cause the windshield wipers to stop working. Safety risk: windshield wipers that do not work could affect a driver’s visibility under certain conditions. This could increase the risk of a crash. Corrective actions: mazda will notify owners by mail and instruct you to take your vehicle to a dealer to replace the front body control module with an improved one.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SA-022-24 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 07-003-24 - ELECTRICAL SYSTEM: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 a?F (10 a?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in
  • SA-027-24 - UNKNOWN OR OTHER: Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
  • SA-016-24 - SERVICE BRAKES, HYDRAULIC: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • PF-24-03 - POWER TRAIN: Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the global electronic parts catalog (gepc). To provide support in such cases, a temporary lookup guide has been develop
  • SA-011-24 - STEERING: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
  • SA-008-24 - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-081-23 - ENGINE AND ENGINE COOLING: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This service alert is to inform you about the water pump sealing mechanism and the criteria if r
  • 01-007-23a - ELECTRICAL SYSTEM: The mazda dca-8000 is required for all warranty battery testing. If the mazda dca-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • SA-032-23a - ENGINE AND ENGINE COOLING: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • SA-039-23a - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-003-23a - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur
  • 09-032-23 - EQUIPMENT ADAPTIVE/MOBILITY: Service bulletin 09-031/20 issued on 09/21/20 is no longer valid. It is superceded by recall 6023g (??A?A?2014-2018 mazda3 and 2016-2021 cx-3 - rearview image may not display properly??A?A?).
  • SA-050-23 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may complain about scratches on the instrument cluster lens.
  • SA-039-23 - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • 09-031-20b - VISIBILITY: Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. Note: the icons and the
  • 09-031/20a - VISIBILITY: Be advised that tsb "09-031/20 - rear mount camera image not clear/no image on screen" is no longer valid and has been superseded by "recall 6023g - 2014-2018 mazda3 and 2016-2019 cx-3 - rearview image may not display properly". Use the lin
  • SA-036-23 - STRUCTURE: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surf
  • SA-035-23 - ENGINE AND ENGINE COOLING: Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
  • 01-008-23 - ENGINE AND ENGINE COOLING: Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera
  • SA-033-23 - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-032-23 - ENGINE AND ENGINE COOLING: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • SA-031-23 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 05-002-23 - POWER TRAIN: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738).
  • 01-007-23 - ELECTRICAL SYSTEM: The mazda dca-8000 is required for all warranty battery testing. If the mazda dca-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • 06-001-23a - STEERING: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
  • SA-012-23 - VISIBILITY: Some customers may report an odor or water in the hvac system and upon inspection, the cabin air filter may be found to be wet.
  • SA-016-23 - EQUIPMENT:ELECTRICAL: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method. B. Auxiliary key code cut method
  • RF-23-03 - STRUCTURE: Due to a supplier change in dec 2022, bonnet part number bhy0-52-31xa (with seam sealer) will be discontinued and replaced by new part number bay0-52-31x which does not contain seam sealer. Seam sealer will need to be applied when the hood
  • SA-010-23 - SERVICE BRAKES, HYDRAULIC: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
  • 07-002-23 - ELECTRICAL SYSTEM: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 a?F (10a?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by ina
  • 09-016-23 - ELECTRICAL SYSTEM: Speedometer replacement procedure
  • 09-006-23 - STRUCTURE: When encountering a vehicle with paint damage, refer to the "mazda paint warranty guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • SA-003/23 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • SA-001-23a - EQUIPMENT: Some customers may complain about infotainment center display: - ghost touch - dtc B108E:04 may be stored (touch screen operates by itself) - surface peeling - dtc B108E:04 may be stored - spider cracks - white dots important note: d
  • SA-001-23 - EQUIPMENT: Some customers may complain about infotainment center display: - ghost touch - dtc B108E:04 may be stored (touch screen operates by itself) - surface peeling - dtc B108E:04 may be stored - spider cracks - white dots important note: d
  • RF-23-01 - ENGINE AND ENGINE COOLING: When servicing skyactiv engine vehicles requiring to replace the oil galley plug and crush washer, order the required part numbers below. These parts are not listed in gepc and were previously listed as "non-serviceable" in the cylinder blo
  • RF-22-01R3 - EQUIPMENT: This parts flash replaces rf-22-01r2 released january 04, 2022. It includes new display repair kit part numbers for the 2018-2019 mazda2, 2018-2020 cx-3 and 2018-2020 mx-5. Repair kits are available to replace just the screen. There is no
  • RF-22-01R2 - EQUIPMENT: This parts flash replaces rf-22-01r released november 21, 2022. It includes a new display repair kit part number for the 2020-2022 mx-5. Repair kits are available to replace just the screen. There is no need to replace the entire infotainm
  • SA-078-22 - SERVICE BRAKES, HYDRAULIC: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • SA-016-22a - EQUIPMENT: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method
  • MT-004-22 - ENGINE AND ENGINE COOLING: Some vehicles may experience the check engine light on with dtc P0171 (fuel trim too lean) and possibly dtcs p030x (misfire). Vehicles having this concern should use the following inspection/repair procedure.
  • SA-041-22c - ELECTRICAL SYSTEM: Some customers may complain about infotainment center display: * ghost touch * dtc B108E:04 may be stored (touch screen operates by itself) * surface peeling * dtc B108E:04 may be stored * spider cracks * white dots
  • SA-075-22 - ELECTRICAL SYSTEM: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • 22-01R - ELECTRICAL SYSTEM: Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors. Please use the table below w
  • 09-045-22 - ELECTRICAL SYSTEM: Some vehicles may exhibit the following symptoms: - center display touchscreen operates by itself (ghost touch). This is due to high-temperature and humidity, the touch panel sensor causes a chemical reaction, which causes the touch sensor
  • 09-018-22b - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 74.00.324 or later). The system performance has been improved as follows: ver. 74.00.324 fixes these software errors (b
  • 02-004-22a - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • SA-068-22 - POWER TRAIN: The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". Only use "atf-fz" to fill or top off the fluid level. Atf-fz is specially designed for use in the skyactiv-drive series at. It is a low viscosity formula
  • SA-066-22 - ELECTRICAL SYSTEM: Some vehicles may have one of the following dtcs stored in memory along with a system status notice on the multi-information display or display a system status notice with no dtc: * C1001:92 - forward sensing camera (fsc) poor field of vie
  • SA-008-22a - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-001-22d - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-050-22 - LATCHES/LOCKS/LINKAGES: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (plg) not opening automatically. If you confirm that the customer's concern is that the l
  • 09-024-22 - ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.
  • SA-046-22 - EQUIPMENT: Some customers may complain about the mazda connect center display screen - ghost touch - surface peeling - spider cracking this may be caused by a faulty center display.
  • 01-006-22 - ELECTRICAL SYSTEM: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st
  • SA-039-22 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may complain about scratches on the instrument cluster lens.
  • SA-038-22 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE: Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration.
  • 09-018-22 - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 74.00.311 or later).
  • 02-004-22 - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • SA-001-22c - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Use the symptom troubleshooting tables to diagnose mazda connect concerns.
  • 02-003-22 - STEERING: Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.
  • SA-026-22 - EQUIPMENT: Apple carplay / android auto frequently asked questions (faqs)
  • SA-016-22 - EQUIPMENT: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method
  • SA-001-22c - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • 01-003/22 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The mazda dca-8000 is required for all warranty battery testing. If the mazda dca-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • SA-014-22 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Accessory instructions can be found on onemazda under dealer resources - parts & accessories.
  • SA-006-22a - EQUIPMENT:MECHANICAL: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr
  • SA-001-22b - ELECTRICAL SYSTEM:SOFTWARE: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • MT-003/22 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or
  • SA-008-22 - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-006-22 - POWER TRAIN: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr
  • SA-001-22 - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • 00-001-22 - POWER TRAIN: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
  • MT-001-22 - UNKNOWN OR OTHER: Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.G.: steering wheel, door panels, shifter...Etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle
  • SA-001/22 - BACK OVER PREVENTION: Symptom troubleshooting tables to diagnose mazda connect concerns. No. 1 blank screen no. 2. Rear view camera is not displayed no. 3 rebooting no. 4 infotainment system has no sound no. 5 commander switch does not work no. 6 bluetooth devi
  • 01-006-21-3779b - ELECTRICAL SYSTEM: Battery maintenance: this service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.
  • SA-019-21e - EQUIPMENT ADAPTIVE/MOBILITY: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns
  • SA-052-21 - EQUIPMENT: For improvement of electrical diagnosis, the skyactivÿ® wiring terminal test kits has been delivered all the dealers. The terminal test kit enables you: to check pin fit drag of all pcm terminals used in skyactivÿ® vehicles and compare
  • 15-004-21-3835 - FORWARD COLLISION AVOIDANCE: Note: this service information is only applicable for vehicles equipped with a forward sensing camera (fsc), kdd1-67-xcx and gsh7-67-xcx*. If b61l-67-xcx* appears in the gepc search, the vin is applicable for this repair only if the part ha
  • 09-033-21-3847 - STRUCTURE: Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u
  • MT-002-21a - FUEL SYSTEM, OTHER: Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include e10 and e85. E10: a blend of 10% ethanol and 90% gasoline. E85: a blend of
  • SA-019-21d - EQUIPMENT: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-019-21c - EQUIPMENT: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • MT-002-21 - POWER TRAIN: Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include e10 and e85. E10: a blend of 10% ethanol and 90% gasoline, e85: a blend of
  • 09-021-21-3818b - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl
  • 05-001-21-3826 - POWER TRAIN: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - oil pressure switch no. 1 (oil press
  • SA-046-21 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may complain about incorrect mazda connect clock time. This may be caused by an incorrect clock gps sync setting.
  • 01-006-21-3779a - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • 09-021-21-3818a - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Audio, navigation and phone concerns with mazda connect infotainment system (6th generation). All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step
  • 09-025-21-3824 - EQUIPMENT: This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w
  • 02-002-21-3769a - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 15-002-21-3812 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may experience a sbs/scbs, las/ldws and/or hbc warning light on. A system error message may also be found in the center display. Dtc U3000:04-0a (forward sensing camera (fsc) internal malfunction). Dtc U3000:04-0a (forward se
  • SA-040-21 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-041-21 - EQUIPMENT: Accessory instructions can be found on onemazda under dealer resources - parts & accessories. The links provided below can be used for quick access: for 2016 models and newer: note: instructions are found under the "attachments" section onc
  • SA-042-21 - AIR BAGS: Some customers may complain that the passenger seat belt warning light is on and the pass airbag off indicator light is off with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. Etc.)
  • SA-019-21a - EQUIPMENT ADAPTIVE/MOBILITY: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-029-21a - EQUIPMENT: Apple carplay / andrid auro frequently asked questions (faq) the following vehicles are not equipped with apple carplay / android auto, but it can be activated using mdars. See activation instructions on mgss -> infotainment -> mazda connec
  • SA-030-21a - EQUIPMENT: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method a. Auxiliary key trace cut method if only one auxiliary key is lost/missing, some key cutting machines c
  • MT-003-21 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti
  • 09-017-21-3808 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may experience the mazda connect rebooting or the screen turning black under any temperature. When the concern occurs, mazda connect reboots repeatedly, and if the sd card is removed during this reboot cycle, the rebooting cy
  • SA-034-21 - EQUIPMENT: When performing vehicle services such as control unit software update, control unit registration/activation, cmu log data retrieval, etc., always use the dca8000 or gr8 battery charger sst to maintain battery voltage.
  • SA-036-21 - LANE DEPARTURE: Some vehicles may have one of the following dtcs stored in memory along with a system status notice on the multi-information display or display a system status notice with no dtc: C1001:92 - forward sensing camera (fsc) poor field of view [
  • SA-030-21 - EQUIPMENT: Auxiliary key blank cutting procedure: there are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method, b. Auxiliary key code cut method
  • SA-032-21 - POWER TRAIN: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr
  • MT-002-21 - EQUIPMENT: When programming a key or installing a genuine mazda accessory remote engine start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the start/stop engin
  • MT-001-21 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • SA-029-21 - EQUIPMENT: Apple carplay / andrid auro frequently asked questions (faq) the following vehicles are not equipped with apple carplayâ¿¢ / android autoâ¿¢, but it can be activated using mdars. See activation instructions on mgss -> infotainment ->
  • SA-019-21a - EQUIPMENT: Mazda connect symptom troubleshooting (6th generation vehicles). Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-017-21a - ENGINE AND ENGINE COOLING: Check engine light on with dtc P0126:00 and engine running cooler than normal / poor heater performance / low engine coolant temperature (blue) light on: some customers may experience the check engine light on with dtc P0126:00 (thermostat
  • MT-001-21 - ELECTRICAL SYSTEM: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • MT-017-17 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft
  • CSP05d - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program (csp05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longe
  • CSP05c - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program (csp05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longe
  • SA-017-21 - ENGINE AND ENGINE COOLING: Some customers may experience the check engine light on with dtc P0126:00 (thermostat stuck open) and one or more of the following symptoms: the engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temper
  • 01-006-21-3779 - ELECTRICAL SYSTEM: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • 01-005-21-3778 - ELECTRICAL SYSTEM: The mazda dca-8000pm is required for all warranty battery testing. If the mazda dca-8000pm is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to t
  • SA-008-21 - ELECTRICAL SYSTEM:SOFTWARE: Dtc P0942:49 is missing from the workshop manual on mgss. Follow the repair procedure below to repair the vehicle until the information is added.
  • CSP05b - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longer offere
  • 09-004-21-3772 - STRUCTURE: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. This may be caused by moisture which has
  • 09-003-21-3771 - STRUCTURE:BODY: When encountering a vehicle with paint damage, refer to the "mazda paint warranty guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • 09-002-21-3770 - EQUIPMENT: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer
  • 07-001-21-3775 - EQUIPMENT: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is
  • 02-003-21-3777 - STEERING: Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.
  • 02-002-21-3769 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 01-003-21-3776 - EQUIPMENT: Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored in memory after engine start and room fuse 15a (a) removed. P2610:00: instrument cluster internal engine off timer performance problem. P2507:00: pcm bat
  • 00-001-21-3768 - WHEELS: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
  • SA266 - ELECTRICAL SYSTEM: Mazda mobile start (mms) cannot communicate with vehicle
  • SA-035-20b - EQUIPMENT: Some customers may experience the check engine light on with dtc P0126:00 (thermostat stuck open) and one or more of the following symptoms: the engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant tempe
  • SA-004-20c - EQUIPMENT: In order to ensure key code security, mnao has restricted key code access for the new auxiliary key. This service alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar
  • 09-007-20-3674a - EQUIPMENT: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec
  • CSP05a - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longer offere
  • CSP05 - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longer offere
  • MT-006-20 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about the following mazda connectâ¿¢ temperature warning message: ï¿· display is too hot. Screen performance may be decreased until it cools. The warning message displays when the mazda connectâ¿¢ screen
  • MT-005-20 - ENGINE AND ENGINE COOLING: Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: engine oil consumption inspection guideline 1. R
  • 09-036-20-3756 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may exhibit a connectivity master unit (cmu), a bluetoothÿ® hands-free unit or text messaging related concerns. To improve the handling of bluetoothÿ® hands-free and/or text messaging customer concerns, mazda created a sp
  • 05-005-20-3752 - POWER TRAIN: Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿· depends on the vehicleâ¿¿s speed only (the more speed, the more noise) ï¿· occurs with all types of drivin
  • SA-071-20 - EQUIPMENT: Currently, the instructions on mgss recommend the use of loctite 962t or equivalent when installing a skyactiv cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to loctite 96
  • SA-070-20 - EQUIPMENT: Apple carplay / android auto frequently asked questions (faq): note: the following vehicles are not equipped with apple carplay / android auto, but it can be activated using mdars. See activation instructions on mgss - infotainment - mazda
  • SA-069-20 - EQUIPMENT: Accessory instructions location: accessory instructions can be found in the accessory ecatalog. Https://ecatalog.Mazdausa.Com
  • 15-003-20-3737a - FORWARD COLLISION AVOIDANCE: Some vehicles may exhibit that the sbs/scbs warning light (amber) turns on right after the engine is started with dtc U0420:68 [fsc] (error signal received from electric power steering (eps) control module) stored in memory. For mazda6 and
  • 15-003-20-3737 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may exhibit that the sbs/scbs warning light (amber) turns on right after the engine is started with dtc U0420:68 [fsc] stored in memory. ï¿· dtc U0420:68 [forward sensing camera (fsc)]: error signal received from electric
  • 09-031-20-3736 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA : Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. Note: the icons and the
  • 09-030-20-3740 - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl
  • SA-063-20 - ELECTRICAL SYSTEM: When performing vehicle services such as control unit software update, control unit registration/activation, cmu log data retrieval, etc., always use the gr8 battery charger sst to maintain battery voltage.
  • SA-062-20 - FORWARD COLLISION AVOIDANCE: Some customers may complain about the following message displayed in the multi-information display: in the following cases, the mrcc with stop & go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ï¿
  • MT-002-20 - WHEELS: New carb regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including mazda dealerships) in california effective september 1, 2010.
  • MT-001-20 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • 09-025-20-3721 - VISIBILITY: Some customer's may complain that the front power window(s) do not operate after the vehicle has been parked outside during freezing temperatures. This may be caused by water that infiltrates into the power window regulator and freezes in t
  • 09-006-20-3673a - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda paint warranty guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • 05-003-20-3725 - ENGINE (PWS): Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch a and
  • SA-053-20 - POWER TRAIN: When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured a/t)
  • SA-026-20a - EQUIPMENT:ELECTRICAL: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • 09-015-20-3698b - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may experience the mazda connect rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some sd
  • SA-038-20a - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about a rear view monitor display that is: ï¿· blank (or may have backup camera warning message)ï¿· distortedï¿· blurryï¿· fuzzy ï¿· split screen (see attached video)ï¿· grainy. The icons and t
  • 09-015-20-3698 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may experience the mazda connect rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some sd
  • SA-041-20 - EQUIPMENT: Some customers may complain about incorrect mazda connect clock time. This may be caused by an incorrect clock gps sync setting.
  • SA-038-20 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA : Some customers may complain about a rear view monitor display that is: ï¿· blank (or may have backup camera warning message) ï¿· distorted ï¿· blurry ï¿· fuzzy ï¿· split screen (see attached video) ï¿· grainy. The icons a
  • SA-037-20 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA: Some vehicles may have one of the following dtcs stored in memory: ï¿· C1001:92 - forward sensing camera (fsc) poor field of view ï¿· B14F0:92 - general temporary failure in forward sensing camera (fsc) dtc C1001:92 or B14F0:92 set as
  • SA-036-20 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The ownerâ¿¿s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use ina
  • 00-001-20-3689 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
  • 02-004-20-3685 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • SA-034-20 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Dtc P0942:49 troubleshooting: P0942:49 is missing from the workshop manual on mgss. Follow the repair procedure below to repair the vehicle until the information is added to the workshop manual.
  • SA-030-20 - POWER TRAIN: Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration. Note: the following caution is included with every atx that requires configuration.
  • SA-026-20 - EQUIPMENT: Use the symptom troubleshooting tables below to diagnose mazda connect concerns. Audio system, bluetoothÿ®, center dislay, dtc, i-activesense, maintenance monitor, navigation, noise, reboot / frozen screen / slow response, usb / aux voice
  • SA-011-20a - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about a mazda connect system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.
  • SA-011-20 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about a mazda connect system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.
  • SA-019-20 - SERVICE BRAKES, HYDRAULIC: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • SA-009-20 - STRUCTURE: Lack of power under heavy load with no warning lights or dtcs: some customers may complain of a lack of power under heavy load without any warning lights or dtcs. This concern may be due to a loose or detached hood weatherstrip, which can c
  • 09-008-20-3675 - EQUIPMENT: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. This may be caused by moisture which has
  • 09-007-20-3674 - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec
  • 09-006-20-3673 - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the mazda pocket paint guide are available for order on mazda e-
  • 02-003-20-3677 - STEERING: Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure.
  • 01-002-20-3678 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored in memory after engine start and room fuse 15a (a) removed.ï¿· P2610:00: instrument cluster internal engine off timer performance problem ï¿· p250
  • 09-003-20-3671 - EQUIPMENT: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealerâ¿¿s responsibility
  • 02-002-20-3651 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • SA-027-19 - EQUIPMENT ADAPTIVE/MOBILITY: Accessory instructions can be found in the accessory ecatalog. Https://ecatalog.Trademotion.Com/. Audio/electrical, exterior, interior: - mazda mobile start (mms) - remote engine start - wireless charging pad - mirror - navigation - rear pa
  • 09-022-19-3599a - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl
  • MT-002-19 - EQUIPMENT: If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
  • 07-002-19-3616a - EQUIPMENT ADAPTIVE/MOBILITY: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is
  • 01-022-19-3657 - EQUIPMENT ADAPTIVE/MOBILITY: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This service bulletin is to inform you about the water pump sealing mechanism and the criteria i
  • SA-058-19 - UNKNOWN OR OTHER: Warranty guidelines for returned transmission cores. Be advised that the mazda remanufactured transmission center (mrtc) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o
  • SA-053-19 - POWER TRAIN: Guide lines and photos to determine if fluid/oil seepage or leak is severe enough to require warranty repair or to clean and monitor. Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle
  • 02-007-19-3645 - WHEELS: Some vehicles may exhibit corrosion of the wheel nuts. This is caused by torsional stress concentrating on the tip of the wheel nut because of the thin and long shape of the nut, which damages the coating and causes the corrosion. To correc
  • 02-006-19-3646 - SUSPENSION: Some vehicles may exhibit a knocking noise from the rear of the vehicle when driving over a road bump. Upon inspection of the rear suspension, the bump stop (bound stopper) of the rear shock absorber is coming out of the mounting rubber.Thi
  • 01-019-19-3628 - ENGINE AND ENGINE COOLING: Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera
  • MT-004-19 - EQUIPMENT: Some customers may complain about: ï¿· intermittent engine no start ï¿· instrument cluster red security indicator light on ï¿· engine start/start button amber indicator light flashing ï¿· battery discharge ï¿· electrical rela
  • RF-18-02R3 - EQUIPMENT: On may 1, 2018, japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory wheel lock set, make sure to use the appropriate part number for the vehicle y
  • SA-049-19 - EQUIPMENT: Some customers may complain about a mazda mobile start (mms) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· mazda mobile start (mms) troubleshooting guide ï¿· cannot communicate with vehicle
  • 01-017-19-3601 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about a vibration through the driver and passenger seats at idle in (d)rive and (r)everse when the engine rpm drops down to 550. This vibration is caused by: 1.5l the no.3 and no.4 engine mount rubber hardening d
  • 07-007-19-3638 - ENGINE (PWS): Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 mazda6 and 2013-2016 (us spec) / 2017 (mexico spec) cx-5, the c
  • MT-003-19 - ENGINE AND ENGINE COOLING: Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:
  • MT-002-19 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
  • 04-005-19-3512 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER: Some vehicles may exhibit a rattle / knock noise from the front disc brake caliper (1) when driving on a rough road surface.This is caused by the slide pin (1) hitting the mounting support (2) due to insufficient holding power of the dust b
  • SA-040-19 - STRUCTURE:BODY:HOOD: Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
  • 01-016-19-3627 - ENGINE AND ENGINE COOLING: Some vehicles may experience a rough idle with the check engine light on and dtc P0015 / P0524 stored in memory. P0015:00 - exhaust cmp timing over-retarded. P0524:00 - engine oil pressure too low. This is caused by a drop in engine oil pre
  • 09-010-19-3624 - VISIBILITY: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr
  • 09-026-19-3613 - STRUCTURE: Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape peeling off from the end(s) due to interference with the windshie
  • 07-002-19-3616 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is
  • SA-031-19 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may complain about incorrect mazda connect clock time. This may be caused by an incorrect clock gps sync setting.
  • SA-029-19a - EQUIPMENT: The database error discovered with ids 114.00-114.02 release has been fixed with ids 114.04 release and is now available for download.
  • SA-029-19 - EQUIPMENT: Due to a database error discovered with ids 114.00-114.02 release (which affects recall 3719f), it will be necessary to uninstall ids 114 and install ids 113.00 and 113.06 update. The recall can be performed after removing ids 114 and insta
  • SA-003-19 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA: Some vehicles may have one of the following dtcs stored in memory: C1001:92 - forward sensing camera (fsc) poor field of view. B14F0:92 - general temporary failure in forward sensing camera (fsc). Dtc C1001:92 or B14F0:92 set as a past reco
  • SA-027-19 - EQUIPMENT: Accessory instructions location: accessory instructions can be found in the accessory ecatalog. Https://ecatalog.Trademotion.Com/
  • 09-025-19-3607 - SEATS: Some vehicles may exhibit a condition where the front seat cushion trim comes off the seat frame at the front end. This may be found on vehicles with all types of the seat trims (leather, leatherette and fabric). The front seat cushion is a
  • 09-022-19-3599 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 70.00.335c or later). Note:for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
  • SA-006-19a - BACK OVER PREVENTION: Some customers may complain about a mazda connect system reboot or blank screen. Use the flowchart below to repair the vehicle.
  • 05-004-19-3466 - POWER TRAIN: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - oil pressure switch no. 1 (oil pres
  • 01-010-19-3582a - ENGINE AND ENGINE COOLING: Some vehicles may experience a lack of power and the check engine light on with dtc p61b:00 stored in the pcm memory when driving in high temperatures at high elevations. Dtc P061B:00 - [pcm] internal control module torque calculation perfo
  • SA-016-19 - WHEELS: There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona
  • SA-013-19 - EQUIPMENT: Mazda ids inoperative with vcm-ii license expiration message - if you encounter an ids inoperative problem with vcm-ii license expiration message, follow the instructions below: 1. Click here to download the resetting tool to your pc deskto
  • SA-002-19a - EQUIPMENT: On may 1, 2018, japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing the accessory locking lug nuts, make sure to use the appropriate part number for the vehicle you are working
  • SA-001-19b - EQUIPMENT: Apple carplayâ¿¢ / android autoâ¿¢ frequently asked questions (faq)
  • RF-18-02R2 - WHEELS:LUGS/NUTS/BOLTS: On may 1, 2018, japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory wheel lock set, make sure to use the appropriate part number for the vehicle y
  • SA-001-19a - EQUIPMENT: Apple carplayâ¿¢ / android autoâ¿¢ frequently asked questions (faq). Many frequently asked question and the answers.
  • 09-015-19-3578 - STRUCTURE:BODY:DOOR : Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u
  • 15-002-19-3542a - LANE DEPARTURE: Some customers may experience a sbs/scbs, las/ldws and/or hbc warning light on. A system error message may also be found in the center display. Dtc U3000:04-0a (forward sensing camera (fsc) internal malfunction).Master warning light, smart
  • 05-002-19-3576 - POWER TRAIN:AXLE ASSEMBLY: Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿·depends on the vehicleâ¿¿s speed only (the more speed, the more noise)ï¿·occurs with all types of driving
  • 03-001-19-3505b - POWER TRAIN:DRIVELINE:DRIVESHAFT: Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating tempera
  • 01-010-19-3582 - ENGINE (PWS): Some vehicles may experience a lack of power and the check engine light on with dtc p61b:00 stored in the pcm memory when driving in high temperatures at high elevations. Dtc P061B:00 - [pcm] internal control module torque calculation perfo
  • 00-003-19-3583 - EQUIPMENT: In support of the new mrt distribution, mazda will ship to dealers a new dual purpose diagnostic leak detector beginning march, 2019. Training videos will be posted to mgss shortly and workshop manual procedures will be revised gradually.
  • 09-003-19-3555a - EXTERIOR LIGHTING:TAIL LIGHTS: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
  • SA-006-19 - ELECTRICAL SYSTEM: Some customers may complain about a mazda connect system reboot or blank screen. Use the flowchart below to repair the vehicle.
  • 15-002-19-3542 - ELECTRICAL SYSTEM: Some customers may experience a sbs/scbs, las/ldws and/or hbc warning light on. A system error message may also be found in the center display. Dtc U3000:04-0a (forward sensing camera (fsc) internal malfunction). Dtc U3000:04-0a (forward se
  • 09-010-19-3577 - ELECTRICAL SYSTEM: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
  • 05-001-19-3538 - ELECTRICAL SYSTEM:IGNITION: When pressing the start/stop button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "p" position and the engine s
  • MT-012-18 - STRUCTURE:BODY: If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a hunter gsp9700 or equivalent balance machine. If your dealer does not have a gsp9700 or
  • MT-002-18 - EQUIPMENT: Some customers may complain about improper operation of the mazda connect system when streaming music with audio source aha/pandora/stitcher/bluetooth and the same device is also connected to the usb port for charging. The concerns may inc
  • 09-009-19-3566 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealer's responsibility to co
  • 09-008-19-3565 - STRUCTURE: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the rapgard is removed at pdi. This may be caused by moisture which has be
  • 09-007-19-3564a - EQUIPMENT: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth hands-free unit or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special s
  • 09-007-19-3564 - EQUIPMENT: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth hands-free unit or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special s
  • 09-006-19-3563 - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  • 09-005-19-3562 - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the mazda pocket paint guide are available for order on mazda e-
  • 09-004-19-3543 - EQUIPMENT: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to dag exchange central (mxconne
  • 09-003-19-3555 - EXTERIOR LIGHTING: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
  • 09-002-19-3554 - EQUIPMENT ADAPTIVE/MOBILITY: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro
  • 09-001-19-3553 - EQUIPMENT: When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/replacement sat radio id as so
  • 08-001-19-3544 - AIR BAGS: This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
  • 04-001-19-3556 - SERVICE BRAKES, AIR: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
  • 02-004-19-3574 - STEERING: Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
  • 02-003-19-3547 - SUSPENSION: Beginning with the cx-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
  • 02-002-19-3546 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 02-001-19-3550 - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • 01-007-19-3541 - ENGINE (PWS): When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
  • 01-006-19-3549 - ELECTRICAL SYSTEM: The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous mazda models, there is no key cylinder on the steering column. Therefore, the engine cannot be started with the auxiliary key if the room
  • 01-005-19-3548 - ENGINE AND ENGINE COOLING: Some vehicles may exhibit the check engine light on with dtc P0456 stored in the pcm memory. P0456: evap system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely close
  • 01-004-19-3558 - ENGINE AND ENGINE COOLING: On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
  • 01-003-19-3557 - ENGINE (PWS): Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored inmemory after engine start and room fuse 15a (a) removed. P2610:00: instrument cluster internal engine off timer performance problem P2507:00: pcm batte
  • 01-002-19-3552 - ELECTRICAL SYSTEM: The mazda gr8-1291 is required for all warranty battery testing. If the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • 01-001-19-3551 - ELECTRICAL SYSTEM: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • 00-002-19-3561 - BRAKES (PWS): Mazda north american operations has approved an additional on-car brake lathe as an option for mnao authorized equipment. The pro-cut on-car brake lathe has been added to the mnao authorized equipment program. Note: accu-turn is still an ap
  • 00-001-19-3560 - EQUIPMENT: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
  • SA-003-19 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA: Some vehicles may have dtc C1001:92 stored in memory. Dtc C1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). It does not mean there is an actual fsc defect. In some cases the customer may have a concern w
  • SA-001-19a - EQUIPMENT: Apple carplay? / android auto? Frequently asked questions (faq)
  • SA-001-19 - EQUIPMENT: Apple carplay? / android auto? Frequently asked questions (faq)
  • MT-011-18 - EQUIPMENT: Sms (short message service) messages received by paired phones (android and iphone 5 ios 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with mazda connect. When parked, new messages can be displ
  • MT-010-18 - ELECTRICAL SYSTEM: Some vehicles (with mazda connect) may exhibit a condition where dtc U0323(pcm) / U0423(abs) /U3000(ic) cannot be deleted when the tpms warning light flashes and/or the tcs/dsc indicator lights are illuminated. This can happen if the igniti
  • MT-009-18 - ENGINE AND ENGINE COOLING: If an oil pressure inspection is needed on a skyactiv-g engine, use the special service tool (sst) set shown below and refer to the instructions on mgss online: cx-3: (oil pressure inspection [skyactiv-g 2.0] ), mx-3: (oil pressure inspecti
  • SA-050-18 - EQUIPMENT: Some customers may complain that the navigation brand icons are no longer shown after a navigation sd card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Example: a customer ma
  • SA-047-18 - ELECTRICAL SYSTEM: Some customers may complain about a mazda connect system reboot or blank screen. Use the flowchart below to repair the vehicle.
  • SA-005-18 - EQUIPMENT: Some customers may complain about siriusxm satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Album art and artist biographies are not provided by siriusxm satelli
  • 15-002-18-3502a - ELECTRICAL SYSTEM: Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The following dtc is stored in memory: U3000:98 - forward sensing camera (fsc) stops functioning due to temporary high temperatu
  • 09-044-18-3508 - SEATS: Some vehicles may exhibit a condition where the front seat cushion trim comes off the seat frame at the front end. This may be found on vehicles with all types of the seat trims (leather, leatherette and fabric). The front seat cushion is a
  • 09-010-18-3440b - EQUIPMENT: All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.Some vehicle
  • 04-002-19-3545 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • RF-18-02R1 - WHEELS: As of may 1, 2018, japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory wheel lock set, make sure to use the appropriate part number for the vehicle you are w
  • SA-047-18 - ELECTRICAL SYSTEM:SOFTWARE: Some customers may complain about a mazda connect system reboot or blank screen. Use the flowchart below to repair the vehicle.
  • 02-015-18-3499a - SUSPENSION:REAR:SPRINGS:COIL SPRINGS: Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between
  • MT-011-18 - ELECTRICAL SYSTEM: Sms (short message service) messages received by paired phones (android and iphone 5 ios 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with mazda connect. When parked, new messages can be displ
  • MT-010-18 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Some vehicles (with mazda connect) may exhibit a condition where dtc U0323(pcm) / U0423(abs) /U3000(ic) cannot be deleted when the tpms warning light flashes and/or the tcs/dsc indicator lights are illuminated. This can happen if the igniti
  • MT-009-18 - ENGINE AND ENGINE COOLING: If an oil pressure inspection is needed on a skyactiv-g engine, use the special service tool (sst) set shown below and refer to the instructions on mgss online: cx-3: (oil pressure inspection [skyactiv-g 2.0] ), mx-3: (oil pressure inspecti
  • 09-037-18-3534a - ENGINE (PWS): Some vehicles equipped with mazda connect may exhibit the following oil maintenance monitor concerns on the center display: the wrench light (oil change due message) cannot be cleared using mazda connect/applications/vehicle status monitor/
  • 09-034-18-3430a - EQUIPMENT: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealer's responsibility to co
  • 09-021-18-3459a - EQUIPMENT: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. This may becaused by moisture which has b
  • 09-020-18-3458b - EQUIPMENT:ELECTRICAL: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth hands-free unit or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special s
  • 09-015-18-3445a - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec
  • 09-014-18-3443a - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the mazda pocket paint guide are available for order on mazda e-
  • 00-003-18-3480a - EQUIPMENT: Mazda north american operations has approved an additional on-car brake lathe as an option for mnao authorized equipment. The pro-cut on-car brake lathe has been added to the mnao authorized equipment program. Note: accu-turn is still an ap
  • 00-001-18-3446a - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
  • SA-046-18 - EQUIPMENT:ELECTRICAL: Apple carplay? / android auto? Frequently asked questions (faq)
  • SA-045-18 - ELECTRICAL SYSTEM: For improvement of electrical diagnosis, the skyactiv wiring terminal test kits has been delivered all the dealers. The terminal test kit enables you: to check pin fit drag of all terminals used in skyactiv vehicles and compare suspect te
  • 09-035-18-3509 - ELECTRICAL SYSTEM: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
  • 03-002-18-3505a - POWER TRAIN:DRIVELINE:DRIVESHAFT: Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating temperature. The
  • 02-015-18-3499 - STRUCTURE: Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between
  • 02-014-18-3503 - SUSPENSION:FRONT:SHOCK ABSORBER: Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. It may be found during maintenance
  • 01-016-18-3522 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
  • MT-008-18 - ENGINE (PWS): Some customers may complain about: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator, light flashing, battery discharge, electrical relay buzzing noise.This may be ca
  • MT-007-18 - ELECTRICAL SYSTEM: Some customers may complain about the following: engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.G., an accessory cell phone charger, gps tra
  • MT-004-18 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • SA-037-18 - POWER TRAIN:AXLE ASSEMBLY: Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration.
  • 09-034-18-3430 - VEHICLE SPEED CONTROL: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealer's responsibility to co
  • 09-030-18-3484 - STRUCTURE:BODY:DOOR : Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u
  • 03-002-18-3505 - POWER TRAIN:DRIVELINE:DRIVESHAFT: Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating temperature. The
  • DRW13 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Dealer rework (drw) 13 - mazda connect navigation concern. As you may know, drw13 was launched in march of 2018. This notice is to advise all dealers that drw13 will be ending august 16th 2018 and all claims must be submitted by this date.
  • MT-008-18 - ENGINE (PWS): Engine no start (key not detected): some customers may complain about the following: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator light flashing.
  • MT-007-18 - ENGINE (PWS): Engine no start and / or rear view monitor display is blurry due to aftermarket electrical device: some customers may complain about the following: engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a
  • MT-004-18 - EQUIPMENT: Electrical concern and/or multiple dtc's due to aftermarket device: if you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual
  • SA-036-18 - ELECTRICAL SYSTEM: Mazda mobile start (mms) app error message installed on android devices: customers may get an error message "device no longer has access or service." for the mms app installed on android devices starting 8/1/18. Inform the customer that all
  • SA-034-18 - EQUIPMENT: Mazda connect system frequently asked questions (faq)
  • 15-002-18-3502 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA: Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The following dtc is stored in memory: U3000:98 - forward sensing camera (fsc) stops functioning due to temporary high temperatu
  • 09-005-18-3414a - SEATS: Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins
  • 05-003-18-3460a - POWER TRAIN:MANUAL TRANSMISSION: Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt when shifting into 3rd, 5th and/or reverse with no at related dtcs stored. The symptom can be temporarily repaired using the at initial
  • 02-013-18-3491 - SUSPENSION: Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance
  • 02-001-18-3486a - SUSPENSION: Some vehicles may exhibit one or more of the following noises from the front suspension. A squeaking noise from the front shock absorber when turning the steering wheel at a vehicle stand still caused by stick-slip between the front strut b
  • 09-020-18-3458a - EQUIPMENT: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth hands-free unit or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special s
  • 09-010-18-3440a - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.546 or later). Note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
  • 07-005-18-3485 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some customers may complain about an unpleasant odor (such as one may notice with a home freezer) coming from the a/c in hot weather (95f / 35c or above). This could be caused by improper control logic for the climate control unit that le
  • DRW14 - ENGINE AND ENGINE COOLING: We write to inform you that certain vehicles are affected by the concern mentioned below. Vehicles affected by this drw will be visible, june 9, 2018. Vin lists for the drw14 will be uploaded to mgss on june 8, 2018. Parts and warranty in
  • SA-031-18 - EQUIPMENT: When troubleshooting a radar unit, do not swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to mgss (radar unit inspection) for pro
  • SA-029-18 - ENGINE AND ENGINE COOLING: Important: if you encounter an ids inoperative problem with vcm-ii license expiration message, follow the instructions below: 1. Click here to download the resetting tool to your pc desktop. 2. Reboot your pc, do not start any application a
  • SA-028-18 - WHEELS:LUGS/NUTS/BOLTS: Some vehicles with accessory installed wheel locks may have had the wrong kit installed using a 21 mm wheel lock key. As of may 01, 2018, japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. Follow the in
  • SA-027-18 - AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION: Some customers may complain that the passenger seat belt warning light is on and the pass airbag off indicator light is off with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. Etc.)
  • SA-026-18 - ENGINE (PWS): If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue
  • SA-024-18 - STRUCTURE:BODY:HOOD: Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
  • SA-023-18 - LANE DEPARTURE: WARNING: Some vehicles may have dtc C1001:92 stored in memory. Dtc C1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). It does not mean there is an actual fsc defect. In some cases the customer may have a concern w
  • 09-025-18-3479 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to dag exchange central (mxconne
  • 09-023-18-3475 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/replacement sat radio id as so
  • 02-011-18-3476 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: This service bulletin illustrates the conditions when a tpms warning light may illuminate, why it illuminated and how to properly initialize the system.The tire pressure monitoring system (tpms) monitors the tire pressure of all four tires
  • 02-010-18-3477 - STEERING: STEERING WHEEL/HANDLE BAR: Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
  • 02-009-18-3472 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Customer complaints have been reported where the tpms warning light is unnecessarily illuminated because the tpms initialization was not performed correctly before customer delivery.Tpms initialization process: when any of the services belo
  • 01-013-18-3478 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Some vehicles may exhibit the check engine light on with dtc P0456 stored in the pcm memory. P0456: evap system leak detected (very small leak)the concern is most likely the result of the customer not getting the fuel cap completely closed
  • 01-012-18-3474 - ENGINE (PWS): Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored inmemory after engine start and room fuse 15a (a) removed. P2610:00: instrument cluster internal engine off timer performance problem P2507:00: pcm batte
  • 00-003-18-3480 - BRAKES (PWS): Mazda north american operations has approved an additional on-car brake lathe as an option for mnaoauthorized equipment. The pro-cut on-car brake lathe has been added to the mnao authorizedequipment program.Note: accu-turn is still an appro
  • 09-021-18-3459 - STRUCTURE:BODY:ROOF AND PILLARS: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. This may be caused by moisture which has
  • 09-020-18-3458 - EQUIPMENT:ELECTRICAL: Some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as
  • 08-001-18-3457 - AIR BAGS: This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
  • 07-002-18-3432 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/cevaporator/cooling unit which is c
  • 05-004-18-3466 - ENGINE AND ENGINE COOLING: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - oil pressure switch no. 1 (oil press
  • 05-003-18-3460 - POWER TRAIN: Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt when shifting into 3rd, 5th and/or reverse with no at related dtcs stored. The symptom can be temporarily repaired using the at initial
  • 05-002-18-3454 - POWER TRAIN: The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". Only use"atf-fz" to fill or top off the fluid level. Atf-fz is specially designed for use in the skyactiv-drive series at. It is a low viscosity formula w
  • 04-004-18-3468 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • 04-003-18-3455 - ENGINE AND ENGINE COOLING: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
  • 02-008-18-3467 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 01-011-18-3456 - EQUIPMENT: The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fu
  • SA-021-18 - ELECTRICAL SYSTEM: Mazda connect software version 59.00.545 available. An update to the mazda connect system is now available for download from the mazda global service support (mgss) system. The new version number is 59.00.545. Mazda requests the mazda conne
  • SA-012-18 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some 2018 vehicles built after january 1, 2018 and equipped with navigation may exhibit one of these concerns after the user inputs an address: a screen pops up that says "house number not found." after the user selects ok, the system finds
  • 09-006-18-3409 - STRUCTURE:BODY: Some vehicles may exhibit rust/paint blisters (1) on the surface of the front side sill near the the scuff plates(2). This is likely caused by the driver's or passenger's shoe(s) contacting the side sill when stepping in and/or out of the v
  • 09-001-18-3387a - ELECTRICAL SYSTEM:SOFTWARE: Some customers may experience the mazda connect rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused
  • 01-005-18-3415 - FUEL SYSTEM, GASOLINE: Some vehicles may experience a rough idle with the check engine light on and dtc P0015 / P0524 stored in memory. P0015:00 - exhaust cmp timing over-retarded P0524:00 - engine oil pressure too low this is caused by a drop in engine oil press
  • SA-017-18 - ELECTRICAL SYSTEM:SOFTWARE: Upgrade your pcs to ids version 109.00 and 109.01 from the previous version. Note: you may see ?Selection not available? On ids when a selecting ?Programming menu?, 108.07 included a timer extension for programming menu application that ha
  • SA-012-18 - ELECTRICAL SYSTEM:SOFTWARE: Some 2018 vehicles built after january 1, 2018 and equipped with navigation may exhibit one of these concerns after the user inputs an address: a screen pops up that says "house number not found." after the user selects ok, the system finds
  • DRW13 - ELECTRICAL SYSTEM:SOFTWARE: Dealer rework (drw) 13 ? Mazda connect navigation concern 2018my cx-5, cx-3, cx-9, mazda6, mazda 3 and mx-5: we write to inform you that certain vehicles are affected by the concern mentioned below. Vehicles affected by this drw will be vi
  • RF-16-03R1 - FUEL SYSTEM, OTHER:FUEL FILTER: The skyactiv-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv oil filters. The unique oil filter can be identified with two white bands as shown below.
  • MT-004-18 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft
  • MT-001-18 - EQUIPMENT:ELECTRICAL: When installing a navigation sd card, the center display may show error message "invalid sd card".
  • 02-006-18-3449 - SUSPENSION:REAR:SHOCK ABSORBER: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • 01-009-18-3452 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: The mazda gr8-1291 is required for all warranty battery testing. If the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • 01-008-18-3451 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • MT-003-18 - EQUIPMENT: The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. Standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles.
  • MT-002-18 - ELECTRICAL SYSTEM: Some customers may complain about improper operation of the mazda connect system when streaming music with audio source aha/pandora/stitcher/bluetooth and the same device is also connected to the usb port for charging. The concerns may inc
  • SA-009-18 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The navigation sd card vin-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? Vin-lock occurs with key on for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? Vin-lock occurs at key on. Navigation s
  • SA-008-18 - EQUIPMENT: Some customers may complain about the mazda connect center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.
  • SA-005-18 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Some customers may complain about siriusxm satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.
  • 09-019-18-3450 - EQUIPMENT ADAPTIVE/MOBILITY: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p
  • 09-014-18-3443 - STRUCTURE: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • 09-011-18-3448 - EXTERIOR LIGHTING:TAIL LIGHTS: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
  • 02-005-18-3444 - SUSPENSION: Beginning with the cx-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
  • 00-001-18-3446 - EQUIPMENT: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
  • 09-015-18-3445 - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  • 09-010-18-3440 - ELECTRICAL SYSTEM:SOFTWARE: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.504 or later). Note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
  • 01-006-18-3429 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
  • 09-003-18-3405b - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may complain that the voice recognition system does not recognize "address" or "new destination" navigation voice commands. This may be caused by faulty navigation sd card software. Thesd card has been updated to eliminate th
  • 09-005-18-3414 - SEATS:FRONT ASSEMBLY:POWER ADJUST: Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins
  • 09-003-18-3405a - ELECTRICAL SYSTEM:SOFTWARE: Some customers may complain that the voice recognition system does not recognize "address" or "new destination" navigation voice commands. This may be caused by faulty navigation sd card software. The sd card has been updated to eliminate t
  • 09-003-18-3405 - ELECTRICAL SYSTEM:SOFTWARE: Some customers may complain that the voice recognition system does not recognize "address" or "newdestination" navigation voice commands. This may be caused by faulty navigation sd card software. Thesd card has been updated to eliminate thi
  • 09-001-18-3387 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may experience the mazda connect rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for
  • 02-001-18-3013h - SUSPENSION: Some vehicles may exhibit one or more of the following noises from the front suspension. A squeaking noise from the front shock absorber when turning the steering wheel at a vehicle standstill caused by stick-slip between the front strut be
  • MT-021-17 - ENGINE (PWS): Some vehicles may experience the check engine light on with dtc P0171 (fuel trim too lean) and possibly dtcs p030x (misfire). Vehicles having this concern should use the following inspection/repair procedure.
  • MT-001-18 - ELECTRICAL SYSTEM: When installing a navigation sd card, the center display may show error message "invalid sd card". This may be caused by: the navigation sd card lock tab is locked.The navigation sd card has a vin mismatch due to sd card swapping.The naviga
  • SA-001-18 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The mazda mobile start (mms) is currently experiencing a system disruption. User web portal and call center web portal functions are affected. Mazda is working on this issue and will notify dealers when mms service has been fully restored.
  • SA-074-17 - ELECTRICAL SYSTEM: If the bsm control module is replaced, auto configuration and bsm radar test must be performed: 1. Auto configuration -when the ignition is switched on, the blind spot monitoring (bsm) reads the vehicle specification information sent via ca
  • 15-006-17-3388a - ELECTRICAL SYSTEM: Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The following dtcs are stored in memory: U3000:98 - forward sensing camera (fsc) stops functioning due to temporary high tem
  • MT-016-17 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: The smart city brake support (scbs) system alerts the driver of a possible collision using an indication in the display and a warning sound when the forward sensing camera (fsc) detects a vehicle ahead and determines that a collision with a
  • 15-006-17-3388 - BACK OVER PREVENTION: CAMERA SYSTEM: Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The following dtcs are stored in memory: U3000:98 - forward sensing camera (fsc) stops functioning due to temporary high tempera
  • 05-003-17-3389 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt when shifting into 3rd, 5th and/or reverse with no at related dtcs stored. The symptom can be temporarily repaired using the at initial
  • 07-007-17-3384 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. For mazda6 and cx-5, the check engine light may illuminate with the dtc P011A
  • 01-008-17-3376 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some vehicles may experience a rough idle with the check engine light on and dtc P0015 / P0524 stored in memory. P0015:00 - exhaust cmp timing over-retarded. P0524:00 - engine oil pressure too low. This is caused by a drop in engine oil pre
  • 09-017-17-3347b - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic
  • SA-064-17 - EXTERIOR LIGHTING: Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: scbs, ldws, hbc. Instrument cluster multi-information d
  • SA-065-17 - EQUIPMENT:ELECTRICAL: Use the symptom troubleshooting tables below to diagnose mazda connect concerns. Mazda connect symptom troubleshooting table sections: audio system, bluetooth, center display, dtc, i-activesense, maintenance monitor, navigation, noise, reb
  • 09-017-17-3347c - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502 or later). Note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
  • 09-001-17-3296b - STRUCTURE: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. In most cases you will
  • 09-035-17-3080 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealer?S responsibility to co
  • MT-015-17 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about the following mazda connect temperature warning message: display is too hot. Screen performance may be decreased until it cools. The warning message displays when the mazda connect screen temperature is abo
  • SA-064-17 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: scbs, ldws, hbc. Instrument cluster multi-information d
  • SA-063-17 - ELECTRICAL SYSTEM:SOFTWARE: Some customers may complain about the "wrong" phone is connected to the infotainment system. Mazda connect bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal
  • SA-061-17 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is 2017 mazda north american operations, u.S.A. Allowing all mazda dealers to utilize a third party, specmo en
  • SA-058-17 - VISIBILITY:WINDSHIELD: Caution: do not attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the forward sensing camera (fsc) and laser sensor. Replace the windshield with a new one instead.
  • SA-057-17 - EXTERIOR LIGHTING:HEADLIGHTS: High beam control (hbc) system frequently asked questions (faq)
  • SA-056-17 - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL: Mazda radar criose control (mrcc) system frequently asked questions (faq)
  • SA-054-17 - LANE DEPARTURE: BLIND SPOT DETECTION: Blind spot monitoring (advanced bsm) system frequently asked questions (faq)
  • SA-053-17 - LANE DEPARTURE: Lane departure warning system (ldws) frequently asked questions (faq)
  • SA-052-17 - BRAKES (PWS): Smart city brake support (scbs) frequently asked questions (faq)

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0842 [5] Transmission Fluid Pressure Sensor/Switch "A" Circuit Low
  • P0847 [5] Transmission Fluid Pressure Sensor/Switch "B" Circuit Low
  • P0872 [5] Transmission Fluid Pressure Sensor/Switch "C" Circuit Low
  • P0877 [5] Transmission Fluid Pressure Sensor/Switch "D" Circuit Low
  • P0780 [5] Shift Malfunction
  • P1738 [5] 3-4 Shift Malfunction
  • B108E [3] B108E
  • P0171 [2] System too Lean (Bank 1)
  • C1001 [6] C1001
  • U3000 [9] Control Module
  • P0126 [3] Insufficient Coolant Temperature for Stable Operation
  • P0942 [2] Hydraulic Pressure Unit
  • P2610 [4] ECM/PCM Internal Engine Off Timer Performance
  • P2507 [4] ECM/PCM Power Input Signal Low
  • U0420 [2] Invalid Data Received From Power Steering Control Module
  • B14F0 [2] B14F0
  • P0015 [3] "B" Camshaft Position -Timing Over-Retarded (Bank 1)
  • P0524 [3] Engine Oil Pressure Too Low
  • P061B [2] Internal Control Module Torque Calculation Performance
  • P0456 [2] Evaporative Emissions System Small Leak Detected
  • U0323 [2] Software Incompatibility with Instrument Panel Control Module
  • U0423 [2] Invalid Data Received From Instrument Panel Control Module
  • P011A [1] Engine Coolant Temperature Sensor 1/2 Correlation
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210707

Front windshield wipers for my 2018 mazda 3 stopped working without any warning while driving on the highway under heavy rain fall. I recently read online about a faulty wiper motor relay but i have not received any information from mazda 3 about this.

NoNoN NoneNone20210605

Only rear brakes severely corroded and near failure at 13200 miles despite routine washing and regular maintenance at dealership, while the front brakes are pristine. Rear brake noises began at 13200 miles and was mentioned to dealer during routine maintnenace at 13283 miles. Dealership refuses to accept this is a manufacturing defect and tries to blame environment for unusual corrosion after 2 years. Escalated to mazda usa pending. This seems almost identical to the issues noted in 2017 mazda3 in complaint nhtsaid: 11240160 and related to the rear brake caliper recalls for ( part 573 safety recall report 17v-393)

NoNoN NoneNone20210329

On march 29, 2021, i had my 2018 mazda 3 serviced, oil and filter chance, and inspection, at my local auto repair shop. They indicated that the belt tensioner and belt needed replacement, due to oil leaking, from the tensioner, on to the belt. I got concerned because the vehicle only had 11,523, and the warranty ran out a few weeks earlier. I emailed mazda several times, and asked, due to the low mileage, and close to warranty expiration, for their dealer to inspect the vehicle, and if needed, replace the tensioner and belt, both free of charge to me. They declined to grant me that courtesy.

NoNoN NoneNone20210209

The charge warning system came on and then a few minutes later my car completely shuts down in the middle of traffic it happened on february 3rd and i had another incident on february the 9th 2021 i took the car in to get looked at my mazda and they couldn't find anything wrong without having the indication when i clearly told them my car stopped in the middle of traffic this is very dangerous and it can cause accidents

NoNoN NoneNone20210208

The charge warning system came on and then a few minutes later my car completely shuts down in the middle of traffic it happened on february 3rd and i had another incident on february the 9th 2021 i took the car in to get looked at my mazda and they couldn't find anything wrong without having the indication when i clearly told them my car stopped in the middle of traffic this is very dangerous and it can cause accidents

NoNoN NoneNone20200725

The rear wiper stopped working during a drive in heavy rain conditions, similarly like it happen to the same vehicle for the front wipers 6 months after i got the vehicle. I tried to schedule an appointment with the dealer but with the pandemic it was not possible. When i went for the actual appointment on march 2021, they told me the vehicle was out of warranty even though it is barely 3 years old, and just for a diagnostic they will charge $160 plus tax. The potential repair would be extra, ranging from a new bcm to a new motor, or both, scaling up to $450 repair bill. The issue is extremely similar to a safety recall that the vehicle had for the front wiper were they had to change the relays free of charge. I consider this also a safety issue as if you're driving in the highway at 55mph during the heavy rain and you are not able to see and vehicle that comes at high speed, such truck that loose the brakes in a roundabout exit, that poses a safety risk to drivers and owners of this vehicle. A recall should be made for this rear wiper issue like for the front one.

NoNoN NoneNone20200724

The rear wiper stopped working during a drive in heavy rain conditions, similarly like it happen to the same vehicle for the front wipers 6 months after i got the vehicle. I tried to schedule an appointment with the dealer but with the pandemic it was not possible. When i went for the actual appointment on march 2021, they told me the vehicle was out of warranty even though it is barely 3 years old, and just for a diagnostic they will charge $160 plus tax. The potential repair would be extra, ranging from a new bcm to a new motor, or both, scaling up to $450 repair bill. The issue is extremely similar to a safety recall that the vehicle had for the front wiper were they had to change the relays free of charge. I consider this also a safety issue as if you're driving in the highway at 55mph during the heavy rain and you are not able to see and vehicle that comes at high speed, such truck that loose the brakes in a roundabout exit, that poses a safety risk to drivers and owners of this vehicle. A recall should be made for this rear wiper issue like for the front one.

NoNoN NoneNone20200627

My car automatically applies its brakes when it shouldn't be. I was driving at a speed of around 60 mph following a pickup truck. The truck starts flashing to turn right, i started to brake a little, my speed was reduced to around 40-45 mph... Just when i was ready to hit the gas pedal again, because the truck has fully completed his turn ( was all the way on the other street)... My mazda 3 2018 hit the emergency brake to slow the car really fast to around 10 mph !!! There was absolutely no risk of a crash, my girl friend was in shock, she didn't understand what happened. Sorry if my english is not so good, i usually speak french !!! The car have only 2000 milles, i bought it new on march 2020... Just before covid-19 !!!

NoNoN NoneNone20200626

My car automatically applies its brakes when it shouldn't be. I was driving at a speed of around 60 mph following a pickup truck. The truck starts flashing to turn right, i started to brake a little, my speed was reduced to around 40-45 mph... Just when i was ready to hit the gas pedal again, because the truck has fully completed his turn ( was all the way on the other street)... My mazda 3 2018 hit the emergency brake to slow the car really fast to around 10 mph !!! There was absolutely no risk of a crash, my girl friend was in shock, she didn't understand what happened. Sorry if my english is not so good, i usually speak french !!! The car have only 2000 milles, i bought it new on march 2020... Just before covid-19 !!!

CrashNoN NoneNone20200622

Vehicle was off and unattended in parking lot:manual transmission which i've driven my whole life & i'm no spring chicken. Live in flat city where hill/rolling back has never been an issue. Car has electric parking brake. 1 day a year into the lease, was parked @a pump@tgas station &when came out,car had moved/rolled back. Shockingly i thought i messed up/might've forgotten2 engage parking brake, despite it becoming 2nd nature. Thanked god didn't roll back into anything/anyone, vowed 2 be xtra mindful/careful.Turns out no matter how careful/mindful i've been,just the other day it happened again.This time, husband was in the car w/me &swore saw me as usual, as 2nd nature, engage the electric parking brake. Mind u,have never put it into 1st year 2 park because never needed 2. I guess should have this time as back-up 2 the electric parking brake that didn't engage. We were across the lot at the atm when we saw car rolling back. Husband ran 2 try 2 stop it before it could hit something but he didn't succeed. It was 2 heavy & ended up crashing in2 the posts& handrail that i guess are there for that exact reason. Posts stopped car but husband hurt his wrist & neck in his attempt 2be superman. Posts of course had no damage. Contacted mazda,they said they'd check it out. I referenced that there was a recall in prior years. They said no recall has been announced for this year. During this whole covid-19 & husband being furloughed, the last thing we need is an extra expense as my insurance deductible will be. Car is @dealer now & they're testing it 2see if it happens while in their shop.I hate for this to be a faulty part or warranty issue but also hoping it is so it will be announced &other people can learn about this horrible possibility o grateful that car did not roll back and injure a person or an animal! Ugh! Beware! *tr

CrashNoN NoneNone20200621

Vehicle was off and unattended in parking lot:manual transmission which i've driven my whole life & i'm no spring chicken. Live in flat city where hill/rolling back has never been an issue. Car has electric parking brake. 1 day a year into the lease, was parked @a pump@tgas station &when came out,car had moved/rolled back. Shockingly i thought i messed up/might've forgotten2 engage parking brake, despite it becoming 2nd nature. Thanked god didn't roll back into anything/anyone, vowed 2 be xtra mindful/careful.Turns out no matter how careful/mindful i've been,just the other day it happened again.This time, husband was in the car w/me &swore saw me as usual, as 2nd nature, engage the electric parking brake. Mind u,have never put it into 1st year 2 park because never needed 2. I guess should have this time as back-up 2 the electric parking brake that didn't engage. We were across the lot at the atm when we saw car rolling back. Husband ran 2 try 2 stop it before it could hit something but he didn't succeed. It was 2 heavy & ended up crashing in2 the posts& handrail that i guess are there for that exact reason. Posts stopped car but husband hurt his wrist & neck in his attempt 2be superman. Posts of course had no damage. Contacted mazda,they said they'd check it out. I referenced that there was a recall in prior years. They said no recall has been announced for this year. During this whole covid-19 & husband being furloughed, the last thing we need is an extra expense as my insurance deductible will be. Car is @dealer now & they're testing it 2see if it happens while in their shop.I hate for this to be a faulty part or warranty issue but also hoping it is so it will be announced &other people can learn about this horrible possibility o grateful that car did not roll back and injure a person or an animal! Ugh! Beware! *tr

NoNoN NoneNone20200521

The battery in my 2018 mazda 3 (touring) has died 3 times in about year's time. After the first time, the dealer said it was just a fluke--that it could have been caused by anything. They put a brand new battery in. After the second battery died, the dealer said that it was because we weren't making long drives in the car. They replaced the battery with a brand new one--and they assured me it wasn't anything else including the alternator (i asked about the alternator specifically). Now, that battery has died. I will call the dealer tomorrow to have a fourth battery installed.... The vehicle was stationary--either in our garage or driveway--when we realized the battery was dead. If you would like to see the records of my various visits to the mazda dealership, please contact me. *tr

NoNoN NoneNone20200520

The battery in my 2018 mazda 3 (touring) has died 3 times in about year's time. After the first time, the dealer said it was just a fluke--that it could have been caused by anything. They put a brand new battery in. After the second battery died, the dealer said that it was because we weren't making long drives in the car. They replaced the battery with a brand new one--and they assured me it wasn't anything else including the alternator (i asked about the alternator specifically). Now, that battery has died. I will call the dealer tomorrow to have a fourth battery installed.... The vehicle was stationary--either in our garage or driveway--when we realized the battery was dead. If you would like to see the records of my various visits to the mazda dealership, please contact me. *tr

NoNoN NoneNone20191012

I had a scary safety issue with my 2018 mazda 3 yesterday. I had left the car running so that my dog would have a/c. My car is has standard transmission. I pulled up the emergency brake button but as i was exiting the car my dog accidentally put her paw on the emergency brake button and the car started going backwards. Thank goodness i was able to reach in and pull the emergency brake button back up. This could have been a tragedy, not only potentially damaging my car and other people's property but god forbid my car rolled into a person. This emergency brake is a serious safety hazard. I have left my car in neutral with the emergency brake engaged multiple times since i got the car last december and am very lucky this incident didn't occur when i wasn't so close to my car. The car should have a sensor or safety feature of some sort that would require there to be a certain amount of weight in the front seat that prevented the emergency brake from disengaging. In prior cars with a normal emergency brake that is either engaged on the floor of the car or pulled up manually near the gear shift this would never happen. My driver side door was open. This issue needs to be addressed. This can't be the first time this has happened and it could very easily have deadly consequences. I know that many people will leave their a/c or heat running while there is a human or dog in the car when they have to step out of the car to get the mail, put something else in the car, etc. In a car with standard transmission, the only way to leave the a/c or heat running is to leave the car in neutral.

NoNoN NoneNone20190911

I purchased a car over a year ago for my son from crystal auto mall in greenbrook, nj, a mazda 3,2018. The day after i got the car the tire pressure light came on. I took it in for service and they advised that nothing was wrong with the tire or rim. On the way home from that service visit the tire light came on again. My son commutes so the car is not used on a daily basis, if it sits more than 2 days the tire is completely flat. This has been a consistent issue from that time until now. I have taken the car in for service several times for this same issue and this dealership has been completely unresponsive and careless about my situation. They have not fixed the problem and have not attempted to remedy the situation. I am deeply concerned about the safety of my son and other drivers who could be potentially harmed because of neglect by this dealership and the defect and or issue with this tire. Your assistance is appreciated.

NoNoN NoneNone20190730

My windshield wipers have just stopped working while driving in rain. I tried to pull over, turn off my car and turn it back on but they're still not working. The wiper fluid still sprays.

NoNoN NoneNone20190429

The window wipers stop working all of a sudden when on the interval setting. I have to turn them off and then on again for them to begin working once more. This has happened multiple times, usually after the wipers have swiped once or twice on that setting while driving.

CrashNoY NoneNone20190311

Coming off the bqe in nyc, on a sharp turn exit ramp lost steering control. The car veered sharply to the left into the barrier causing all the side airbags to deploy. Lucky it was at a low speed so nobody was hurt and very minor body damage caused. I had my son in the car, the airbag saved him from hitting his head into the window. The towtruck driver said it looked as if the steering failed because the steering colom detached.

CrashNoY 2 Injured1 Dead20190213

On 2/14/19 between 2:30 and 3 p.M., my mother (melissa dodson) was involved in a fatal car accident with another vehicle (a 2004 gmc envoy) that resulted in being doa. She was driving a 2018 mazda mazda3 sport four dr and traveling westbound on east hanover rd in graham, nc at the time of the accident. According to the unsubstantiated police report, it stated that my mother's car veered/crossed the double yellow line before impact. However, the envoy was reportedly doing 55 mph upon entering the "s" curve section of the narrow 35 mph two-lane road (which contributed to the crash). In my must humbling opinion, i have reasons to believe that there is more to the accident causing my mother's death that graham police is not investigating or has not investigated. What i mean is that i have reasons to believe that there is still an open recall on the make and model vehicle that my mother purchased (less than a month before the accident); however, i personally feel this concern is not being taken seriously. Enclosed i have provided a copy of (in my opinion) incomplete police report and pictures of my mother's wrecked vehicle and also i have a link to the newspaper coverage of the accident site too! Https://www.Thetimesnews.Com/news/20190215/burlington-woman-killed-in-thursday-wreck-police-still-investigating-cause

NoNoN NoneNone20190124

On 1/25/2019 in the morning i went outside to take my dog out and noticed that the sunroof on my 2018 mazda 3 was cracked and had a fairly large hole in it. The car had been parked on my street outside my home over night. At first i thought it may have possibly been from someone trying to break into my car. However, upon further investigation i noticed that the glass was actually bubbled up and away from the inside of the car and not inwards. Based on this i was able to rule out someone striking the glass with force from the outside of the car. I believe the glass to have been defective as the car was parked and not in use while this incident had happened.

CrashNoN NoneNone20190123

The car was being driven by my wife in the right lane on 3 lane wide i-95 south in connecticut at normal highway speeds, appx 55-60 mph. According to her, the car lurched left at almost 90 degrees and it was as if she had no control over the steering and the wheel was not turning like normal power steering turns the wheel. She crossed over all three lanes, and it crashed into the center divider so that the left driver's side was damaged from front to back. She said it was as if she had no steering control at all. Fortunately she was not injured. But the unexplained loss of steering control sounded like the problem earlier with the toyota. If you have received any other complaints like this, then there could be a real problem. .

NoNoN NoneNone20181117

Purchased a brand new 2018 mazda 3 2.5l touring hatchback. I had only driven the vehicle as its new owner once, from the dealership back to my home, which was less than 20 miles, when the following occurred: i started the engine for my second trip with the vehicle, and noticed the check engine light was illuminated and remained illuminated. I drove the vehicle around the block and did not experience any unusual driving performance characteristics so i drove to my intended destination which was only 7 miles away. When i started the engine to make my way back i noticed that now five warning lights were illuminated and remained illuminated, which corresponded to the following warning guidances: an engine system malfunction, a dsc malfunction, a tpms system malfunction, along with two scbs malfunction warnings. When attempting to drive the vehicle, i found that the engine was clearly not running properly, as it jerked violently, surged, hesitated and at times seemed poised to stall. The vehicle was clearly unsafe for me to proceed on the road. As it was sunday, i had to arrange on the next day for a tow truck to transport the vehicle to the nearest mazda service center, which was not the mazda dealership i had purchased the vehicle from. It took over a week for mazda service center to determine i had a faulty throttle body, which had caused these problems and this was what needed replacement. Importantly, the service technician indicated that the warning lights indicating problems with this new mazda were known previously by the original mazda dealer before the sale transaction was completed: prior to the vehicle's arrival for service at mazda service center, the warning lights and malfunction codes were previously cleared by the mazda dealer, rather than addressing the issue or resolving it. This is fraud and corporate malfeasance on the part of the mazda dealership.

CrashNoN 3 InjuredNone20180912

On september 13th, 2018, i was driving out of the state, during a road trip on my way from cannon beach to portland in the state of oregon around 9pm, i was driving my 2018 mazda 3 on north of highway i-5 when rain began during rush traffic. I had the automatic front wipers on and they began performing their function for about 3 minutes when all of a sudden they went off. Rain got heavier and even after trying to actuate the wiper lever to high speed, the front wipers failed to start working again. I was in the middle lane of a three-way road and was having a hard time trying to see through to go stop and park in a shoulder. Traffic began to slow down and i could barely see through the windshield. I turned on the emergency lights and began honking to try to stop in the left shoulder. However, traffic suddenly began to stop and i had to hard brake before crashing into a truck in front of me, but another truck managed to barely evade me however it did scrape me and the rear of the car, i could not see the license plate of the truck due to the wipers not working during the downpour. I had to wait on the shoulder until the rain stopped, tried calling roadside assistance but the rain eased. The rear bumper of the vehicle got damaged because of the wipers failure, however the safety concern could have been worse such as the vehicle getting me into major accident where more than one causality could have occurred. Other than that, the time wasted during my vacations and resources to push hotel stays is minimal yet to be accounted for. But now the distress of the incidents has led to mental repercussions.

NoNoN NoneNone20180814

Tl* the contact owns a 2018 mazda 3. The contact stated that she was experiencing different electrical failures with the vehicle. The contact stated that the passenger side seat belt warning chime sounded when the seat was unoccupied. The contact had to buckle the seat beat to stop the warning sound. In addition, both passenger side windows failed to roll up after being down. Also, while driving 40 mph, the transmission failed to respond without warning while depressing the accelerator pedal. The contact had to shift the vehicle from second into first gear in order for it to resume normal operation. The contact took the vehicle to odges mazda at the avenues (10681 philips hwy, jacksonville, fl 32256, (904) 562-1600) where a diagnostic test was performed, but no failure was found. The failure continued and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 18.

NoNoN NoneNone20180511

I was driving on a very quiet boulevard in niagara falls, ny. I was there on a family trip when all of the sudden we heard multiple very loud noises coming from the top of our car, especially the last one which sounded like an explosion. The sunroof or our 6-month old 2018 mazda 3 had just exploded! We parked to check whether an object had fallen into the car but could not find anything, thankfully the inside sunroof blind was shut because many of us could have gotten injured from glass pieces flying everywhere inside the car otherwise. Now, two days after the incident, our mazda dealership is claiming that an object must have hit the car and say that we need to speak to our insurance. They do not want to do anything about it when it is very clear that it is a manufacturing problem that could get other people injured in the future. One of the reasons i am absolutely positive that this is a manufacturing issue is because we heard another very loud noise and the hole got substantially bigger while passing by the same boulevard later that night, my wife lost control of the car for a moment as it happened. This is a very serious and scary situation, we have spoken with mazda customer experience as well as with the dealership and nobody wants to take responsibility even when there is a consumer reports article on this and 9 different reports on this issue for mazda3 vehicles.

NoNoN NoneNone20180430

Headrests tip too far forward. They cause great pain to the neck, shoulders and back. People have resulted in removing the headrests altogether. If the vehicle causes a person pain, then the vehicle is not safe.

NoNoN NoneNone20180131

Tl* the contact owns a 2018 mazda 3. While the windshield wipers were activated, the contact noticed a cloudy film on the windshield that obstructed her view. There were no warning indicators illuminated. The contact replaced the windshield wipers, wiper fluid, and buffed the windshield. The vehicle was taken to a windshield specialist who stated that the windshield should be replaced. The vehicle was taken to global auto mall (1099 rt. 22 west, north plainfield, nj 07060, (866) 233-6719) where it was diagnosed that the windshield wipers and fluid needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and provided case number: 12263978563. The contact was referred to the dealer. The insurance company was contacted and stated that the windshield should be replaced. The failure mileage was 19,185. The vin was unknown. *bf consumer stated there remains a cloudy film that must be buffed to clear windshield in winter when wipers are activated it leaves a film as in a summertime but the film, flash freezes and obstructs view completely. In rainy weather - there is a film on window when wipers used. I sent pictures to nhtsa webmaster.*jb

NoNoN NoneNone20171231

Please help me i had purchased a vehicle from ourisman mazda in laurel md. Ever since i purchased it i had an acceleration problem they had told me that as long as the engine light doesn't come on its how it was design. Well it keeps the same speed and rpm when you let off the accelerator. I guess your agency has contacted mazdausa from my last email. This time they told me that i had purchased a 2016 and all about the warranty. I had purchased a 2018 mazda 3 sport sedan. Vin : (xxxx). I had been told by a mechanic that worked at a dealer that they had other complaints of this problem. When i took my car to the dealer i had let the lead mechanic drive my car and he said look it keeps the same speed (after he took his foot of the accelerator) i told him its not cruse control. He then said that's how it was design. I believe it's is a safety hazard. Thank you for your time. (xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6).

NoNoN NoneNone20171103

When i let off of the accelerator it still maintains the speed it was going before i let off the accelerator. The dealer told me that's how its design. He even took it for a ride and said see it still keeps the speed i said its not cruise control. I had contacted the dealer and mazdausa. Mazdausa ignores me. I just need to get this fixed before someone gets hurt. When i go to pass it stays for a while at the speed i hit before i release the accelerator.

© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.