2016 MAZDA MAZDA3-4-DOOR-I-ELOOPMazda Mazda3-4-door-i-eloop 2016

Vehicle Details: Recalls, Consumer Complaints, Decoded VIN Details, Service Bulletins

Below you will find all available information on the 2016 MAZDA MAZDA3-4-DOOR-I-ELOOP, manufacturered by Auto Alliance International, Usa.
The vehicle is described as a Manual LDV/Passenger Car 4-door sedan, hardtop.

ManufacturerKnown WMI(s)Fuel Type
MAZDA1YV 3MZ JM1 JM3 Regular Gasoline
MAZDA VIN Decoder

Use the box here to look up VINs from MAZDA as well as other manufacturers

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Frequently Asked Questions
  • What is the MPG of a 2016 MAZDA MAZDA3-4-DOOR-I-ELOOP?
     - The 2016 MAZDA MAZDA3-4-DOOR-I-ELOOP has an EPA estimated city efficiency of 5.7 MPG and an estimated highway efficiency of MPG.
  • What is the annual fuel cost for the 2016 MAZDA MAZDA3-4-DOOR-I-ELOOP?
     - EPA estimated annual fuel cost for the 2016 MAZDA MAZDA3-4-DOOR-I-ELOOP is $1380.
  • Where is the 2016 MAZDA MAZDA3-4-DOOR-I-ELOOP produced?
     - The 2016 MAZDA MAZDA3-4-DOOR-I-ELOOP is produced in Guanajuato Salamanca, Mexico.
  • Are there recalls for the 2016 MAZDA MAZDA3-4-DOOR-I-ELOOP?
     - There are 15 recall(s) for the 2016 MAZDA MAZDA3-4-DOOR-I-ELOOP, additional information is below.
  • How much does the 2016 MAZDA MAZDA3-4-DOOR-I-ELOOP weigh?
     - The 2016 MAZDA MAZDA3-4-DOOR-I-ELOOP is listed to weigh 2852 lbs.
Available Engine & Drive Classes
  • 2L 4 cylinder 6-speed automatic with select shift
  • 2.5L 4 cylinder 6-speed automatic with select shift
NHTSA Mandated Recalls
  • Recall 234345 [USA]: A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.

  • Recall 141799 [USA]: Reduced visibility while driving can increase the risk of crash.

  • Recall 121440 [USA]: If the parking brake actuator shaft binds, the parking brake may not engage or disengage fully. if the parking brake does not engage properly, the vehicle may move unexpectedly if it is parked on a slope, increasing the risk of a crash.

  • Recall 120919 [USA]: A fuel leak in the presence of an ignition source increases the risk of a fire.

  • Recall 119516 [USA]: A fuel leak in the presence of an ignition source increases the risk of a fire. an engine that stalls increases the risk of a crash.

  • Recall R/2018/236 [UK]: Vacuum pump may wear prematurely.

  • Recall R/2018/288 [UK]: Fuel injector software does not control the electric current correctly

  • Recall R/2018/289 [UK]: Injector mounting nuts tightening force may be insufficient

  • Recall R/2019/187 [UK]: Soot may accumulate around the intake shutter valve on the inlet side of the engine

  • Recall R/2018/087 [UK]: Software error can cause engine to fail

  • Recall R/2019/148 [UK]: The front windscreen wipers may become inoperable

  • Recall 2019169 [Canada]: Visual system

  • Recall 2017312 [Canada]: Brakes

  • Recall 2016465 [Canada]: Fuel supply

  • Recall 2015444 [Canada]: Fuel supply

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

EPA Test Results
  • MAZDA: MAZDA3 4-Door, MAZDA3 5-Door - Test: GTKXV02.0ND1

    Description Data
    Displacement (L)2
    Curb Weight (lbs.)2852
    Gross Vehicle Weight Rating (lbs.)3907
    Equivalent Test Weight (lbs.)3125
    Test Drive Description2-Wheel Drive, Front
    Transmission Type DescriptionManual
  • MAZDA MAZDA3 - Test: GTKXV02.55NM

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SA-022-24 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 07-003-24 - ELECTRICAL SYSTEM: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 a?F (10 a?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in
  • SA-027-24 - UNKNOWN OR OTHER: Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
  • SA-016-24 - SERVICE BRAKES, HYDRAULIC: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • PF-24-03 - POWER TRAIN: Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the global electronic parts catalog (gepc). To provide support in such cases, a temporary lookup guide has been develop
  • SA-011-24 - STEERING: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
  • SA-008-24 - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-032-23a - ENGINE AND ENGINE COOLING: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • SA-039-23a - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-003-23a - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur
  • 09-032-23 - EQUIPMENT ADAPTIVE/MOBILITY: Service bulletin 09-031/20 issued on 09/21/20 is no longer valid. It is superceded by recall 6023g (??A?A?2014-2018 mazda3 and 2016-2021 cx-3 - rearview image may not display properly??A?A?).
  • SA-050-23 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may complain about scratches on the instrument cluster lens.
  • SA-039-23 - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • 09-031-20b - VISIBILITY: Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. Note: the icons and the
  • 09-031/20a - VISIBILITY: Be advised that tsb "09-031/20 - rear mount camera image not clear/no image on screen" is no longer valid and has been superseded by "recall 6023g - 2014-2018 mazda3 and 2016-2019 cx-3 - rearview image may not display properly". Use the lin
  • SA-036-23 - STRUCTURE: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surf
  • SA-035-23 - ENGINE AND ENGINE COOLING: Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
  • 01-008-23 - ENGINE AND ENGINE COOLING: Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera
  • SA-033-23 - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-032-23 - ENGINE AND ENGINE COOLING: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • SA-031-23 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 05-002-23 - POWER TRAIN: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738).
  • 06-001-23a - STEERING: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
  • SA-012-23 - VISIBILITY: Some customers may report an odor or water in the hvac system and upon inspection, the cabin air filter may be found to be wet.
  • SA-016-23 - EQUIPMENT:ELECTRICAL: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method. B. Auxiliary key code cut method
  • RF-23-03 - STRUCTURE: Due to a supplier change in dec 2022, bonnet part number bhy0-52-31xa (with seam sealer) will be discontinued and replaced by new part number bay0-52-31x which does not contain seam sealer. Seam sealer will need to be applied when the hood
  • SA-010-23 - SERVICE BRAKES, HYDRAULIC: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
  • 07-002-23 - ELECTRICAL SYSTEM: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 a?F (10a?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by ina
  • 09-016-23 - ELECTRICAL SYSTEM: Speedometer replacement procedure
  • 06-001-23 - STEERING: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
  • SA-003/23 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • SA-001-23a - EQUIPMENT: Some customers may complain about infotainment center display: - ghost touch - dtc B108E:04 may be stored (touch screen operates by itself) - surface peeling - dtc B108E:04 may be stored - spider cracks - white dots important note: d
  • SA-001-23 - EQUIPMENT: Some customers may complain about infotainment center display: - ghost touch - dtc B108E:04 may be stored (touch screen operates by itself) - surface peeling - dtc B108E:04 may be stored - spider cracks - white dots important note: d
  • RF-23-01 - ENGINE AND ENGINE COOLING: When servicing skyactiv engine vehicles requiring to replace the oil galley plug and crush washer, order the required part numbers below. These parts are not listed in gepc and were previously listed as "non-serviceable" in the cylinder blo
  • RF-22-01R3 - EQUIPMENT: This parts flash replaces rf-22-01r2 released january 04, 2022. It includes new display repair kit part numbers for the 2018-2019 mazda2, 2018-2020 cx-3 and 2018-2020 mx-5. Repair kits are available to replace just the screen. There is no
  • RF-22-01R2 - EQUIPMENT: This parts flash replaces rf-22-01r released november 21, 2022. It includes a new display repair kit part number for the 2020-2022 mx-5. Repair kits are available to replace just the screen. There is no need to replace the entire infotainm
  • SA-078-22 - SERVICE BRAKES, HYDRAULIC: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • SA-016-22a - EQUIPMENT: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method
  • MT-004-22 - ENGINE AND ENGINE COOLING: Some vehicles may experience the check engine light on with dtc P0171 (fuel trim too lean) and possibly dtcs p030x (misfire). Vehicles having this concern should use the following inspection/repair procedure.
  • SA-041-22c - ELECTRICAL SYSTEM: Some customers may complain about infotainment center display: * ghost touch * dtc B108E:04 may be stored (touch screen operates by itself) * surface peeling * dtc B108E:04 may be stored * spider cracks * white dots
  • SA-075-22 - ELECTRICAL SYSTEM: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
  • 22-01R - ELECTRICAL SYSTEM: Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors. Please use the table below w
  • 09-018-22b - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 74.00.324 or later). The system performance has been improved as follows: ver. 74.00.324 fixes these software errors (b
  • 02-004-22a - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • SA-068-22 - POWER TRAIN: The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". Only use "atf-fz" to fill or top off the fluid level. Atf-fz is specially designed for use in the skyactiv-drive series at. It is a low viscosity formula
  • SA-066-22 - ELECTRICAL SYSTEM: Some vehicles may have one of the following dtcs stored in memory along with a system status notice on the multi-information display or display a system status notice with no dtc: * C1001:92 - forward sensing camera (fsc) poor field of vie
  • SA-008-22a - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-041-22c - ELECTRICAL SYSTEM: Some customers may complain about infotainment center display: - ghost touch (touch screen operates by itself) - spider cracks - surface peeling - white dots
  • SA-041-22 - ELECTRICAL SYSTEM: Some customers may complain about infotainment center display: - ghost touch (touch screen operates by itself) - surface peeling - spider cracks repair kits are available to replace just the screen. There is no need to replace the entir
  • SA-001-22d - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-050-22 - LATCHES/LOCKS/LINKAGES: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (plg) not opening automatically. If you confirm that the customer's concern is that the l
  • 09-024-22 - ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.
  • 01-006-22 - ELECTRICAL SYSTEM: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st
  • SA-041-22 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Some customers may complain about infotainment center display: ghost touch, surface peeling, spider cracks. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit.
  • SA-039-22 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may complain about scratches on the instrument cluster lens.
  • SA-038-22 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE: Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration.
  • Maintenance - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Maintenance.
  • Issues - BACK OVER PREVENTION:DISPLAY FUNCTION: Active driving display caution (update)
  • Mazda TSB March - STRUCTURE: Mazda technical service bulletins march 2016 some vehicles may exhibit the inner cloth (a) falling down at the rear end causing a poor appearance and obstructing the view of the back window.
  • Display Screen - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mazda ttips march 2016
  • Monitor - VISIBILITY:REARVIEW MIRRORS/DEVICES: Mazda connect "no signal" message in reverse
  • Intermittent - VISIBILITY: Intermittent no crank/no start some customers may complain about an intermittent no crank/no start. This may be caused by a poor instrument panel wiring harness connection c12. The accessory mirror with coimpass tharness connector at drive
  • Mil - BACK OVER PREVENTION: Mil on with dtc po451 and/or po12a some customer s may complain about a mil on with dtc P0451 (fuel tank pressure sensorl sensor characteristic malfunction) and/or P013A (ho2s: slow response (during transition from rich to lean)) recall 86
  • 0904415 - ENGINE (PWS): Mazda connect shuts down and does not reboot
  • 0901316 - ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP: Excessive condensation or water within the headlamp assembly caustion
  • 0901216 - EQUIPMENT: Paint damage mazda pocket paint guide
  • 0901016 - STRUCTURE:BODY:DOOR : Stains found on kpaint during pdi
  • 0900916 - ELECTRICAL SYSTEM: Handsfree bluetooth module and/or text messaging troubleshooting procedure
  • 0900716 - ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER: Speedometer replacement procedure
  • 0900516 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Siriusxm satellite radio registration transfer after unit replacement
  • 0900416 - EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:MATERIALS:FLOORING: Proper usage of driver's floor mat.
  • 0900316 - EXTERIOR LIGHTING:FOG LIGHTS: Condensation/fog in front and rear combination lights
  • 0800116 - AIR BAGS: Passenger fairbag deactivation (pad) indicator light illumination
  • Transmission - POWER TRAIN: Multimodel (equipped with skyactivdrive) atf color deterioration new vehicle automatic transmission fluid (atf) color is blue. As the vehicle mileage increases, the atf color changes. The color change does not affect vehicle performance.
  • 0500216 - EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:SPEED CONTROL: Atffz required for skyactiv drive 6speed automatic transaxle
  • 0500215 - LANE DEPARTURE: Check engine light and a/t warning light on with one or more of these dts (P0842, P0847, P0872, P0877, P0780, P1738) stored in tcm memory
  • 0400416 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Brake noise, judder and dragging diagnosis and servicing
  • 0400316 - EQUIPMENT ADAPTIVE/MOBILITY: Clunk/bang/buzz noise during first forward movement after sitting
  • 0400315 - BRAKES (PWS): Sqeaking/grinding noise from rear brake
  • 0400116 - BRAKES (PWS): Squeaking/grinding noise from rear brake
  • 0200716 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Tire pressure monitoring system (tpms) warning light illuminationmisure prevention logic
  • 0200516 - SUSPENSION: Front/rear stabilizer noise prevention
  • 0200216 - WHEELS: Stains appear on wheels
  • 0200116 - EQUIPMENT: Popping and/or squeaking noise from front shock absorber and or creaking noise from front lower arm bushing
  • 0200115 - EQUIPMENT: Creaking noise from front lower control arm bushings some vehicles may exhibit a creaking noise from under the front of the vehicle when driving over bumps. The noise occurs at approx. 1225 mph (2040 km/h) when the road surface is wet or a
  • 0101415 - ELECTRICAL SYSTEM: Engine oil seepage from engine oil pressure switch
  • 0100716 - EQUIPMENT: Ielkoop battery service information this service information provides basic q85/t110 battery handling procedures. Complete service information can be found in ms3 online or workshop manual (section 1317)
  • 0100516 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Battery test procedure requirements using the gr81291
  • 0100416 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Battery maintenance
  • 0100216 - EQUIPMENT: Premixed long life "fl22" engine coolant
  • 0100116 - ELECTRICAL SYSTEM: Engine start /stop procedure with room fuse removed
  • 0000216 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mazda guidelines for factory scheduled maintenance
  • 0000116 - EQUIPMENT ADAPTIVE/MOBILITY: Special service tool shipment janaurary 2016
  • 09-018-22 - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 74.00.311 or later).
  • 02-004-22 - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • SA-005-22a - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Some customers may experience a continuous infotainment reboot in or near seattle washington and troubleshooting is not possible due to continuous reboot.
  • SA-001-22c - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Use the symptom troubleshooting tables to diagnose mazda connect concerns.
  • 02-003-22 - STEERING: Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.
  • SA-026-22 - EQUIPMENT: Apple carplay / android auto frequently asked questions (faqs)
  • SA-016-22 - EQUIPMENT: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method
  • SA-001-22c - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • 01-003/22 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The mazda dca-8000 is required for all warranty battery testing. If the mazda dca-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • SA-014-22 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Accessory instructions can be found on onemazda under dealer resources - parts & accessories.
  • SA-006-22a - EQUIPMENT:MECHANICAL: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr
  • SA-001-22b - ELECTRICAL SYSTEM:SOFTWARE: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-008-22 - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-006-22 - POWER TRAIN: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr
  • SA-005-22 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Some customers may experience a continuous infotainment reboot in or near seattle washington. Mazda is aware of the issue and is working on a resolution. This service alert will be updated with the newest repair information as it becomes a
  • SA-001-22 - ELECTRICAL SYSTEM: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • 00-001-22 - POWER TRAIN: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
  • MT-001-22 - UNKNOWN OR OTHER: Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.G.: steering wheel, door panels, shifter...Etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle
  • SA-001/22 - BACK OVER PREVENTION: Symptom troubleshooting tables to diagnose mazda connect concerns. No. 1 blank screen no. 2. Rear view camera is not displayed no. 3 rebooting no. 4 infotainment system has no sound no. 5 commander switch does not work no. 6 bluetooth devi
  • 01-010-21-3803a - ELECTRICAL SYSTEM: I-eloop battery service information: this service information provides basic q-85/t-110 battery handling procedures. Complete service information can be found in mgss online or workshop manual (section 13-17).
  • 01-006-21-3779b - ELECTRICAL SYSTEM: Battery maintenance: this service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.
  • SA-019-21e - EQUIPMENT ADAPTIVE/MOBILITY: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns
  • SA-052-21 - EQUIPMENT: For improvement of electrical diagnosis, the skyactivÿ® wiring terminal test kits has been delivered all the dealers. The terminal test kit enables you: to check pin fit drag of all pcm terminals used in skyactivÿ® vehicles and compare
  • 09-033-21-3847 - STRUCTURE: Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u
  • MT-002-21a - FUEL SYSTEM, OTHER: Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include e10 and e85. E10: a blend of 10% ethanol and 90% gasoline. E85: a blend of
  • SA-019-21d - EQUIPMENT: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-019-21c - EQUIPMENT: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • MT-002-21 - POWER TRAIN: Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include e10 and e85. E10: a blend of 10% ethanol and 90% gasoline, e85: a blend of
  • 09-021-21-3818b - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl
  • 05-001-21-3826 - POWER TRAIN: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - oil pressure switch no. 1 (oil press
  • SA-046-21 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may complain about incorrect mazda connect clock time. This may be caused by an incorrect clock gps sync setting.
  • 01-006-21-3779a - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • 09-021-21-3818a - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Audio, navigation and phone concerns with mazda connect infotainment system (6th generation). All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step
  • 09-025-21-3824 - EQUIPMENT: This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w
  • 02-002-21-3769a - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • SA-040-21 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
  • SA-041-21 - EQUIPMENT: Accessory instructions can be found on onemazda under dealer resources - parts & accessories. The links provided below can be used for quick access: for 2016 models and newer: note: instructions are found under the "attachments" section onc
  • SA-019-21a - EQUIPMENT ADAPTIVE/MOBILITY: Mazda connect symptom troubleshooting [6th generation vehicles]. Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • SA-029-21a - EQUIPMENT: Apple carplay / andrid auro frequently asked questions (faq) the following vehicles are not equipped with apple carplay / android auto, but it can be activated using mdars. See activation instructions on mgss -> infotainment -> mazda connec
  • SA-030-21a - EQUIPMENT: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method a. Auxiliary key trace cut method if only one auxiliary key is lost/missing, some key cutting machines c
  • MT-003-21 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti
  • 09-017-21-3808 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may experience the mazda connect rebooting or the screen turning black under any temperature. When the concern occurs, mazda connect reboots repeatedly, and if the sd card is removed during this reboot cycle, the rebooting cy
  • SA-034-21 - EQUIPMENT: When performing vehicle services such as control unit software update, control unit registration/activation, cmu log data retrieval, etc., always use the dca8000 or gr8 battery charger sst to maintain battery voltage.
  • SA-036-21 - LANE DEPARTURE: Some vehicles may have one of the following dtcs stored in memory along with a system status notice on the multi-information display or display a system status notice with no dtc: C1001:92 - forward sensing camera (fsc) poor field of view [
  • SA-030-21 - EQUIPMENT: Auxiliary key blank cutting procedure: there are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method, b. Auxiliary key code cut method
  • SA-032-21 - POWER TRAIN: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr
  • MT-002-21 - EQUIPMENT: When programming a key or installing a genuine mazda accessory remote engine start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the start/stop engin
  • MT-001-21 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • SA-029-21 - EQUIPMENT: Apple carplay / andrid auro frequently asked questions (faq) the following vehicles are not equipped with apple carplayâ¿¢ / android autoâ¿¢, but it can be activated using mdars. See activation instructions on mgss -> infotainment ->
  • SA-019-21a - EQUIPMENT: Mazda connect symptom troubleshooting (6th generation vehicles). Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • 01-010-21-3803 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This service information provides basic q-85/t-110 battery handling procedures. Complete service information can be found in mgss online or workshop manual (section 13-17).
  • CSP10a - WHEELS: Service reactivation and owner loyalty program (csp10) - expires april 30, 2021
  • 06-002-21-3782 - STEERING: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
  • MT-001-21 - ELECTRICAL SYSTEM: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • MT-019-17 - BACK OVER PREVENTION: Warning: do not perform operational testing of the smart city brake support (scbs) system. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and mazda cannot per
  • MT-017-17 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft
  • 09-043-17-3397 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may experience a mazda connect touch panel that does not accept touch commands properly or operates by itself. This is caused by a touch panel failure from an improper manufacturing process of the touch panel and center displ
  • 09-042-17-3391 - VISIBILITY: Some vehicles may exhibit white stains (a) running down the front door(s) from the base of the outer mirror, causing a poor appearance. This is caused when water enters the mirror base and corrodes the aluminum die cast inside the mirror. T
  • CSP10 - WHEELS: Service reactivation and owner loyalty program (csp10) - expires april 30, 2021
  • CSP05d - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program (csp05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longe
  • CSP05c - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program (csp05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longe
  • 01-006-21-3779 - ELECTRICAL SYSTEM: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • 01-005-21-3778 - ELECTRICAL SYSTEM: The mazda dca-8000pm is required for all warranty battery testing. If the mazda dca-8000pm is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to t
  • SA278 - EQUIPMENT: With manual a/c - air temperature will not change.
  • 09-037-16 - STRUCTURE: Rust/paint blister on trunk lid around license plate light
  • 07-003-16A - EQUIPMENT: Air temperature will not change
  • 07-003-16 - EQUIPMENT: Some customers may complain that the air temperature from the air conditioner will not change with the air temperature control knob, and may be acc ompanied by some rattle noise from behind the dash board. This concern may be caused by the
  • SA-008-21 - ELECTRICAL SYSTEM:SOFTWARE: Dtc P0942:49 is missing from the workshop manual on mgss. Follow the repair procedure below to repair the vehicle until the information is added.
  • CSP05b - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longer offere
  • 09-002-21-3770 - EQUIPMENT: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer
  • 07-001-21-3775 - EQUIPMENT: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is
  • 02-003-21-3777 - STEERING: Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.
  • 02-002-21-3769 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 01-003-21-3776 - EQUIPMENT: Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored in memory after engine start and room fuse 15a (a) removed. P2610:00: instrument cluster internal engine off timer performance problem. P2507:00: pcm bat
  • 00-001-21-3768 - WHEELS: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
  • MT-010-17 - ELECTRICAL SYSTEM: Active driving display caution (update)
  • 09-017-17 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Audio, navigation and phone concerns with mazda connect infotainment system. All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. Make
  • MT-001-17 - VISIBILITY:WINDSHIELD WIPER/WASHER: Windshield washer fluid change - factory filled windshield washer fluid has been changed to an ethanol type (yellow color) instead of athe conventional methanol type (blue color). This change is for european compliance mazda has decided to
  • 04-002-17 - SERVICE BRAKES, HYDRAULIC: Squeak noise from front brakes and/or groove marks on front disc plate
  • 01-004-17 - ENGINE (PWS): Multi-model - engine runs rough and check engine light on with dtcs P0201 and P0204 or P0202 and P0203
  • SA266 - ELECTRICAL SYSTEM: Mazda mobile start (mms) cannot communicate with vehicle
  • 09-063-16 - VISIBILITY: Door glass will not open (stuck in run channel). Some customers may experience that one or more of the door glasses will not open due to becoming stuck in the glass run channel . The root cause is still under investigation. To correct the p
  • 07-003-16 - EQUIPMENT: Air temperature will not change. Some customers may complain that the air temperature from the fair conditioner will not change with the air temperature control knob, and may be accompanied by some rattle noise from behind the dash board. T
  • MTI_1032 - EQUIPMENT: Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack.
  • MTI_1031 - ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE: Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device.
  • MTI_1111 - EQUIPMENT: When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. If swapped, the sd card that is installed into the other ve
  • MTI_1034 - UNKNOWN OR OTHER: This article provides hvac heater/defroster operating tips using mode selector dial. This includes the use of intermediate positions.
  • MTI_1033 - ELECTRICAL SYSTEM: Some customers may complain about a mazda connect display screen flickering on and off. This may be caused by poor terminal contact at the engine compartment acc relay.
  • MTI_1036 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may claim that it is impossible or difficult to view the active driving display, even if the position of the display is adjusted through the settings screen. This is caused by an incorrectly learned zero-point (closed positio
  • SA278 - EQUIPMENT: After pandora v7.0 was released on march 7th, the following problems have been found on vehicle with mazda connect. Navigation voice guidance will skip and cut out losing many words.Pandora will suddenly disconnect and mazda connect will re
  • 09-020-16-3183 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the active driving display. Replace the active driving display.
  • 02-005-16-3152a - STRUCTURE: Beginning with the cx-5 and mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushi
  • 01-009-16-3172 - ENGINE AND ENGINE COOLING: Some vehicles may experience a rough idle with the check engine light on and dtc P0015 / P0524 stored in memory. P0015:00 - exhaust cmp timing over-retarded, P0524:00 - engine oil pressure too low. This is caused by a drop in engine oil pre
  • 09-016-16-3158 - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.Customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
  • 02-009-16-3155 - STEERING: Some customers may complain that the steering wheel is off center more than 3" even when driving straight on a flat road.
  • SA327 - AIR BAGS: Takata recalls for air bag
  • SA276 - SERVICE BRAKES, AIR:CONTROLS: Air temperature will not change
  • MTI_1138 - POWER TRAIN:CLUTCH ASSEMBLY: Multi-model - clutch slippage or smell after clutch disc replacement
  • MTI_1137 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mulri-model (equipped with mazda connect) - dtc U0323/U0423/U3000 cannot be deleted (update)
  • 09-038-16 - BACK OVER PREVENTION: Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx 1/2 to 4 inches (1-10 cm)
  • 02-001-16 - BACK OVER PREVENTION: Popping and/or squeaking noise from front shock absorber and or creaking noise from front lower arm bushing.
  • 01-018-16 - BACK OVER PREVENTION: Unusual engine noise after a cold engine start. Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhau
  • SSPA8 - AIR BAGS: 2014-17 mazda 3 and mvss (motor vehicle safety standards) label concern special service program (ssp) sspa8
  • 09-001-17 - EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH: Excessive condensation or water within the headlamp assembly caustion.
  • 02-005-17 - BACK OVER PREVENTION: Popping and/or squeaking noise from front shock absorber and or creaking noise from front lower arm bushing. Some vehicles may exhibit one or more of the following noises from the front suspension. * a squeaking noise from the front shock a
  • 01-002-17 - AIR BAGS: When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit/0 degrees celsious). Some vehicles may exhibit a rough idle and/or the check engine light on with any of the f
  • SA-004-20c - EQUIPMENT: In order to ensure key code security, mnao has restricted key code access for the new auxiliary key. This service alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar
  • 06-004-20-3757 - EQUIPMENT: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
  • CSP05a - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longer offere
  • CSP05 - EQUIPMENT: Multi-model - mazda mobile start customer satisfaction program. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the mazda mobile start (mms) accessory was no longer offere
  • MT-006-20 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about the following mazda connectâ¿¢ temperature warning message: ï¿· display is too hot. Screen performance may be decreased until it cools. The warning message displays when the mazda connectâ¿¢ screen
  • MT-005-20 - ENGINE AND ENGINE COOLING: Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: engine oil consumption inspection guideline 1. R
  • 09-036-20-3756 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may exhibit a connectivity master unit (cmu), a bluetoothÿ® hands-free unit or text messaging related concerns. To improve the handling of bluetoothÿ® hands-free and/or text messaging customer concerns, mazda created a sp
  • 05-005-20-3752 - POWER TRAIN: Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿· depends on the vehicleâ¿¿s speed only (the more speed, the more noise) ï¿· occurs with all types of drivin
  • SSPB6c - EQUIPMENT ADAPTIVE/MOBILITY: Mazda connect touch screen concern warranty extension special service program: mazda motor corporation is extending the warranty coverage for a specific concern regarding the mazda connect center display on certain 2014-2016 mazda3 vehicles
  • SA-071-20 - EQUIPMENT: Currently, the instructions on mgss recommend the use of loctite 962t or equivalent when installing a skyactiv cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to loctite 96
  • SA-070-20 - EQUIPMENT: Apple carplay / android auto frequently asked questions (faq): note: the following vehicles are not equipped with apple carplay / android auto, but it can be activated using mdars. See activation instructions on mgss - infotainment - mazda
  • SA-069-20 - EQUIPMENT: Accessory instructions location: accessory instructions can be found in the accessory ecatalog. Https://ecatalog.Mazdausa.Com
  • 09-031-20-3736 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA : Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. Note: the icons and the
  • 09-030-20-3740 - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl
  • SA-063-20 - ELECTRICAL SYSTEM: When performing vehicle services such as control unit software update, control unit registration/activation, cmu log data retrieval, etc., always use the gr8 battery charger sst to maintain battery voltage.
  • MT-002-20 - WHEELS: New carb regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including mazda dealerships) in california effective september 1, 2010.
  • 01-011-20-3734 - ENGINE AND ENGINE COOLING: Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhaust gas emissions. The noise does not indicate a
  • MT-001-20 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • 09-025-20-3721 - VISIBILITY: Some customer's may complain that the front power window(s) do not operate after the vehicle has been parked outside during freezing temperatures. This may be caused by water that infiltrates into the power window regulator and freezes in t
  • 09-006-20-3673a - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda paint warranty guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • 05-004-20-3727 - POWER TRAIN: Some vehicles may exhibit one of the following concerns: ï¿· sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) ï¿· hard to shift into 3rd, 4th, 5th, and/or 6
  • 05-003-20-3725 - ENGINE (PWS): Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch a and
  • SA-053-20 - POWER TRAIN: When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured a/t)
  • SA-026-20a - EQUIPMENT:ELECTRICAL: Use the symptom troubleshooting tables below to diagnose mazda connect concerns.
  • 09-015-20-3698b - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may experience the mazda connect rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some sd
  • SA-038-20a - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about a rear view monitor display that is: ï¿· blank (or may have backup camera warning message)ï¿· distortedï¿· blurryï¿· fuzzy ï¿· split screen (see attached video)ï¿· grainy. The icons and t
  • 09-015-20-3698 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may experience the mazda connect rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some sd
  • 06-002-3705 - STEERING: Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for lhd vehicle and r
  • SA-041-20 - EQUIPMENT: Some customers may complain about incorrect mazda connect clock time. This may be caused by an incorrect clock gps sync setting.
  • SA-038-20 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA : Some customers may complain about a rear view monitor display that is: ï¿· blank (or may have backup camera warning message) ï¿· distorted ï¿· blurry ï¿· fuzzy ï¿· split screen (see attached video) ï¿· grainy. The icons a
  • SA-037-20 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA: Some vehicles may have one of the following dtcs stored in memory: ï¿· C1001:92 - forward sensing camera (fsc) poor field of view ï¿· B14F0:92 - general temporary failure in forward sensing camera (fsc) dtc C1001:92 or B14F0:92 set as
  • SA-036-20 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The ownerâ¿¿s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use ina
  • 00-001-20-3689 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
  • SSPB6b - ELECTRICAL SYSTEM:SOFTWARE: 2014-2016 mazda3 - mazda connect touch screen concern warranty extension program - special service program (ssp) b6
  • SSPB6a - ELECTRICAL SYSTEM:SOFTWARE: 2014-2016 mazda3 - mazda connect touch screen concern warranty extension program - special service program (ssp) b6
  • 02-004-20-3685 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • SA-034-20 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Dtc P0942:49 troubleshooting: P0942:49 is missing from the workshop manual on mgss. Follow the repair procedure below to repair the vehicle until the information is added to the workshop manual.
  • SA-030-20 - POWER TRAIN: Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration. Note: the following caution is included with every atx that requires configuration.
  • SA-026-20 - EQUIPMENT: Use the symptom troubleshooting tables below to diagnose mazda connect concerns. Audio system, bluetoothÿ®, center dislay, dtc, i-activesense, maintenance monitor, navigation, noise, reboot / frozen screen / slow response, usb / aux voice
  • SA-011-20a - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about a mazda connect system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.
  • SA-011-20 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about a mazda connect system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.
  • SA-019-20 - SERVICE BRAKES, HYDRAULIC: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • SA-009-20 - STRUCTURE: Lack of power under heavy load with no warning lights or dtcs: some customers may complain of a lack of power under heavy load without any warning lights or dtcs. This concern may be due to a loose or detached hood weatherstrip, which can c
  • 09-006-20-3673 - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the mazda pocket paint guide are available for order on mazda e-
  • 02-003-20-3677 - STEERING: Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure.
  • 01-002-20-3678 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored in memory after engine start and room fuse 15a (a) removed.ï¿· P2610:00: instrument cluster internal engine off timer performance problem ï¿· p250
  • 09-003-20-3671 - EQUIPMENT: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealerâ¿¿s responsibility
  • 02-002-20-3651 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • SA-027-19 - EQUIPMENT ADAPTIVE/MOBILITY: Accessory instructions can be found in the accessory ecatalog. Https://ecatalog.Trademotion.Com/. Audio/electrical, exterior, interior: - mazda mobile start (mms) - remote engine start - wireless charging pad - mirror - navigation - rear pa
  • 09-022-19-3599a - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl
  • MT-002-19 - EQUIPMENT: If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
  • 07-002-19-3616a - EQUIPMENT ADAPTIVE/MOBILITY: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is
  • 01-022-19-3657 - EQUIPMENT ADAPTIVE/MOBILITY: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This service bulletin is to inform you about the water pump sealing mechanism and the criteria i
  • SA-058-19 - UNKNOWN OR OTHER: Warranty guidelines for returned transmission cores. Be advised that the mazda remanufactured transmission center (mrtc) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o
  • SA-053-19 - POWER TRAIN: Guide lines and photos to determine if fluid/oil seepage or leak is severe enough to require warranty repair or to clean and monitor. Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle
  • 02-006-19-3646 - SUSPENSION: Some vehicles may exhibit a knocking noise from the rear of the vehicle when driving over a road bump. Upon inspection of the rear suspension, the bump stop (bound stopper) of the rear shock absorber is coming out of the mounting rubber.Thi
  • 01-019-19-3628 - ENGINE AND ENGINE COOLING: Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera
  • MT-004-19 - EQUIPMENT: Some customers may complain about: ï¿· intermittent engine no start ï¿· instrument cluster red security indicator light on ï¿· engine start/start button amber indicator light flashing ï¿· battery discharge ï¿· electrical rela
  • SA-049-19 - EQUIPMENT: Some customers may complain about a mazda mobile start (mms) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· mazda mobile start (mms) troubleshooting guide ï¿· cannot communicate with vehicle
  • SA-048-19 - EQUIPMENT: Some customers may expierience one or more of the following: ï¿· intermittent no start ï¿· engine stall ï¿· many dtc's stored ï¿· no communication with the pcm. This may be caused by a poor c-11 or c-12 electrical connection.
  • 01-017-19-3601 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about a vibration through the driver and passenger seats at idle in (d)rive and (r)everse when the engine rpm drops down to 550. This vibration is caused by: 1.5l the no.3 and no.4 engine mount rubber hardening d
  • 07-007-19-3638 - ENGINE (PWS): Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 mazda6 and 2013-2016 (us spec) / 2017 (mexico spec) cx-5, the c
  • SSPB6b - EQUIPMENT ADAPTIVE/MOBILITY: For certain 2014-2016 mazda3 vehicles, the warranty coverage for specific repair of the mazda connect center display is extended to 7 years (84 months) from the original warranty start date, with no mileage limitation. On certain 2014-2016
  • SSPB6a - EQUIPMENT ADAPTIVE/MOBILITY: On certain 2014-2016 mazda3 vehicles, the mazda connect touch screen in the center display may not accept touch commands properly or may operate by itself (ghost touch). The ito (indium tin oxide) film of touch screen may be corroded due to
  • MT-003-19 - ENGINE AND ENGINE COOLING: Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:
  • MT-002-19 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
  • 04-005-19-3512 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER: Some vehicles may exhibit a rattle / knock noise from the front disc brake caliper (1) when driving on a rough road surface.This is caused by the slide pin (1) hitting the mounting support (2) due to insufficient holding power of the dust b
  • SA-040-19 - STRUCTURE:BODY:HOOD: Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
  • 07-005-19-3632 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some customers may complain about no cool air from the vents when the air conditioner (a/c) is on. This concern may be caused by a/c refrigerant leaking from the evaporator at the joint between the tubes and the header due to improper brazi
  • 01-016-19-3627 - ENGINE AND ENGINE COOLING: Some vehicles may experience a rough idle with the check engine light on and dtc P0015 / P0524 stored in memory. P0015:00 - exhaust cmp timing over-retarded. P0524:00 - engine oil pressure too low. This is caused by a drop in engine oil pre
  • 09-010-19-3624 - VISIBILITY: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr
  • 09-026-19-3613 - STRUCTURE: Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape peeling off from the end(s) due to interference with the windshie
  • 07-002-19-3616 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is
  • SA-031-19 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may complain about incorrect mazda connect clock time. This may be caused by an incorrect clock gps sync setting.
  • SA-029-19a - EQUIPMENT: The database error discovered with ids 114.00-114.02 release has been fixed with ids 114.04 release and is now available for download.
  • SA-029-19 - EQUIPMENT: Due to a database error discovered with ids 114.00-114.02 release (which affects recall 3719f), it will be necessary to uninstall ids 114 and install ids 113.00 and 113.06 update. The recall can be performed after removing ids 114 and insta
  • SA-003-19 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA: Some vehicles may have one of the following dtcs stored in memory: C1001:92 - forward sensing camera (fsc) poor field of view. B14F0:92 - general temporary failure in forward sensing camera (fsc). Dtc C1001:92 or B14F0:92 set as a past reco
  • SA-027-19 - EQUIPMENT: Accessory instructions location: accessory instructions can be found in the accessory ecatalog. Https://ecatalog.Trademotion.Com/
  • SSPB6 - EQUIPMENT ADAPTIVE/MOBILITY: Regarding the recently announced 2014-2016 mazda3 - mazda connect touch screen concern warranty extension program - special service program (ssp) b6, mazda is facing supply delays due to supplier production limitations. Mazda is working dir
  • 09-025-19-3607 - SEATS: Some vehicles may exhibit a condition where the front seat cushion trim comes off the seat frame at the front end. This may be found on vehicles with all types of the seat trims (leather, leatherette and fabric). The front seat cushion is a
  • 09-024-19-3605 - EQUIPMENT: This tsb has been superceded by sspb6 - mazda connect touch screen concern warranty extension special service program.
  • 09-022-19-3599 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 70.00.335c or later). Note:for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
  • 05-005-19-3569 - POWER TRAIN: Some vehicles may exhibit one of the following concerns: sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), hard to shift into 3rd, 4th, 5th, and/or 6th gear, shif
  • SSPB6 - EQUIPMENT ADAPTIVE/MOBILITY: We are launching this warranty extension on may 23, 2019 and mailing to customers before the end of june, 2019. Until owners are notified, repairs can be performed under this ssp. Mazda motor corporation is extending the warranty coverage f
  • 06-002-19-3585a - STEERING: STEERING WHEEL/HANDLE BAR: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
  • SA-006-19a - BACK OVER PREVENTION: Some customers may complain about a mazda connect system reboot or blank screen. Use the flowchart below to repair the vehicle.
  • 05-004-19-3466 - POWER TRAIN: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - oil pressure switch no. 1 (oil pres
  • 02-005-19-3503a - SUSPENSION:FRONT:SHOCK ABSORBER: Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. It may be found during maintenance
  • SA-016-19 - WHEELS: There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona
  • SA-013-19 - EQUIPMENT: Mazda ids inoperative with vcm-ii license expiration message - if you encounter an ids inoperative problem with vcm-ii license expiration message, follow the instructions below: 1. Click here to download the resetting tool to your pc deskto
  • SA-001-19b - EQUIPMENT: Apple carplayâ¿¢ / android autoâ¿¢ frequently asked questions (faq)
  • 01-008-19-3568a - EQUIPMENT: Some customer using ÿ¢ÿ¿ÿ¿flexibleÿ¢ÿ¿ÿ setting for oil change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the pcm. The pcm clears the traveled dista
  • SA-001-19a - EQUIPMENT: Apple carplayâ¿¢ / android autoâ¿¢ frequently asked questions (faq). Many frequently asked question and the answers.
  • 09-015-19-3578 - STRUCTURE:BODY:DOOR : Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u
  • 05-002-19-3576 - POWER TRAIN:AXLE ASSEMBLY: Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿·depends on the vehicleâ¿¿s speed only (the more speed, the more noise)ï¿·occurs with all types of driving
  • 03-001-19-3505b - POWER TRAIN:DRIVELINE:DRIVESHAFT: Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating tempera
  • 00-003-19-3583 - EQUIPMENT: In support of the new mrt distribution, mazda will ship to dealers a new dual purpose diagnostic leak detector beginning march, 2019. Training videos will be posted to mgss shortly and workshop manual procedures will be revised gradually.
  • 09-003-19-3555a - EXTERIOR LIGHTING:TAIL LIGHTS: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
  • SA-006-19 - ELECTRICAL SYSTEM: Some customers may complain about a mazda connect system reboot or blank screen. Use the flowchart below to repair the vehicle.
  • 09-010-19-3577 - ELECTRICAL SYSTEM: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
  • 06-001-19-3575 - STEERING: Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for lhd vehicle and r
  • 05-001-19-3538 - ELECTRICAL SYSTEM:IGNITION: When pressing the start/stop button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "p" position and the engine s
  • 01-008-19-3568 - ENGINE (PWS): Some customer using "flexible" setting for oil change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the pcm. The pcm clears the traveled distance at the wrong time
  • MT-012-18 - STRUCTURE:BODY: If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a hunter gsp9700 or equivalent balance machine. If your dealer does not have a gsp9700 or
  • MT-002-18 - EQUIPMENT: Some customers may complain about improper operation of the mazda connect system when streaming music with audio source aha/pandora/stitcher/bluetooth and the same device is also connected to the usb port for charging. The concerns may inc
  • 09-009-19-3566 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealer's responsibility to co
  • 09-007-19-3564a - EQUIPMENT: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth hands-free unit or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special s
  • 09-007-19-3564 - EQUIPMENT: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth hands-free unit or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special s
  • 09-005-19-3562 - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the mazda pocket paint guide are available for order on mazda e-
  • 09-004-19-3543 - EQUIPMENT: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to dag exchange central (mxconne
  • 09-003-19-3555 - EXTERIOR LIGHTING: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
  • 09-002-19-3554 - EQUIPMENT ADAPTIVE/MOBILITY: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro
  • 09-001-19-3553 - EQUIPMENT: When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/replacement sat radio id as so
  • 08-001-19-3544 - AIR BAGS: This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
  • 04-001-19-3556 - SERVICE BRAKES, AIR: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
  • 02-004-19-3574 - STEERING: Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
  • 02-003-19-3547 - SUSPENSION: Beginning with the cx-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
  • 02-002-19-3546 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 02-001-19-3550 - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • 01-007-19-3541 - ENGINE (PWS): When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
  • 01-006-19-3549 - ELECTRICAL SYSTEM: The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous mazda models, there is no key cylinder on the steering column. Therefore, the engine cannot be started with the auxiliary key if the room
  • 01-005-19-3548 - ENGINE AND ENGINE COOLING: Some vehicles may exhibit the check engine light on with dtc P0456 stored in the pcm memory. P0456: evap system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely close
  • 01-004-19-3558 - ENGINE AND ENGINE COOLING: On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
  • 01-003-19-3557 - ENGINE (PWS): Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored inmemory after engine start and room fuse 15a (a) removed. P2610:00: instrument cluster internal engine off timer performance problem P2507:00: pcm batte
  • 01-002-19-3552 - ELECTRICAL SYSTEM: The mazda gr8-1291 is required for all warranty battery testing. If the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • 01-001-19-3551 - ELECTRICAL SYSTEM: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • 00-002-19-3561 - BRAKES (PWS): Mazda north american operations has approved an additional on-car brake lathe as an option for mnao authorized equipment. The pro-cut on-car brake lathe has been added to the mnao authorized equipment program. Note: accu-turn is still an ap
  • 00-001-19-3560 - EQUIPMENT: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
  • SA-003-19 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA: Some vehicles may have dtc C1001:92 stored in memory. Dtc C1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). It does not mean there is an actual fsc defect. In some cases the customer may have a concern w
  • SA-001-19a - EQUIPMENT: Apple carplay? / android auto? Frequently asked questions (faq)
  • SA-001-19 - EQUIPMENT: Apple carplay? / android auto? Frequently asked questions (faq)
  • MT-011-18 - EQUIPMENT: Sms (short message service) messages received by paired phones (android and iphone 5 ios 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with mazda connect. When parked, new messages can be displ
  • MT-010-18 - ELECTRICAL SYSTEM: Some vehicles (with mazda connect) may exhibit a condition where dtc U0323(pcm) / U0423(abs) /U3000(ic) cannot be deleted when the tpms warning light flashes and/or the tcs/dsc indicator lights are illuminated. This can happen if the igniti
  • MT-009-18 - ENGINE AND ENGINE COOLING: If an oil pressure inspection is needed on a skyactiv-g engine, use the special service tool (sst) set shown below and refer to the instructions on mgss online: cx-3: (oil pressure inspection [skyactiv-g 2.0] ), mx-3: (oil pressure inspecti
  • SA-050-18 - EQUIPMENT: Some customers may complain that the navigation brand icons are no longer shown after a navigation sd card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Example: a customer ma
  • SA-047-18 - ELECTRICAL SYSTEM: Some customers may complain about a mazda connect system reboot or blank screen. Use the flowchart below to repair the vehicle.
  • SA-005-18 - EQUIPMENT: Some customers may complain about siriusxm satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Album art and artist biographies are not provided by siriusxm satelli
  • 09-044-18-3508 - SEATS: Some vehicles may exhibit a condition where the front seat cushion trim comes off the seat frame at the front end. This may be found on vehicles with all types of the seat trims (leather, leatherette and fabric). The front seat cushion is a
  • 09-043-18-3441 - VISIBILITY: Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield.This is caused by the cushion tape peeling off from the end(s) due to interference with the windshiel
  • 09-010-18-3440b - EQUIPMENT: All mazda connect vehicles in new car inventory must be updated to the software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.Some vehicle
  • 04-002-19-3545 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • SA-047-18 - ELECTRICAL SYSTEM:SOFTWARE: Some customers may complain about a mazda connect system reboot or blank screen. Use the flowchart below to repair the vehicle.
  • 02-015-18-3499a - SUSPENSION:REAR:SPRINGS:COIL SPRINGS: Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between
  • MT-011-18 - ELECTRICAL SYSTEM: Sms (short message service) messages received by paired phones (android and iphone 5 ios 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with mazda connect. When parked, new messages can be displ
  • MT-010-18 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Some vehicles (with mazda connect) may exhibit a condition where dtc U0323(pcm) / U0423(abs) /U3000(ic) cannot be deleted when the tpms warning light flashes and/or the tcs/dsc indicator lights are illuminated. This can happen if the igniti
  • MT-009-18 - ENGINE AND ENGINE COOLING: If an oil pressure inspection is needed on a skyactiv-g engine, use the special service tool (sst) set shown below and refer to the instructions on mgss online: cx-3: (oil pressure inspection [skyactiv-g 2.0] ), mx-3: (oil pressure inspecti
  • 09-034-18-3430a - EQUIPMENT: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealer's responsibility to co
  • 09-021-18-3459a - EQUIPMENT: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. This may becaused by moisture which has b
  • 09-020-18-3458b - EQUIPMENT:ELECTRICAL: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth hands-free unit or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special s
  • 09-015-18-3445a - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec
  • 09-014-18-3443a - EQUIPMENT: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the mazda pocket paint guide are available for order on mazda e-
  • 00-003-18-3480a - EQUIPMENT: Mazda north american operations has approved an additional on-car brake lathe as an option for mnao authorized equipment. The pro-cut on-car brake lathe has been added to the mnao authorized equipment program. Note: accu-turn is still an ap
  • 00-001-18-3446a - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
  • SA-045-18 - ELECTRICAL SYSTEM: For improvement of electrical diagnosis, the skyactiv wiring terminal test kits has been delivered all the dealers. The terminal test kit enables you: to check pin fit drag of all terminals used in skyactiv vehicles and compare suspect te
  • 09-035-18-3509 - ELECTRICAL SYSTEM: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
  • 03-002-18-3505a - POWER TRAIN:DRIVELINE:DRIVESHAFT: Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating temperature. The
  • 02-015-18-3499 - STRUCTURE: Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between
  • 02-014-18-3503 - SUSPENSION:FRONT:SHOCK ABSORBER: Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. It may be found during maintenance
  • 01-018-18-3529 - ENGINE (PWS): Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (a) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down
  • 01-016-18-3522 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
  • MT-008-18 - ENGINE (PWS): Some customers may complain about: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator, light flashing, battery discharge, electrical relay buzzing noise.This may be ca
  • MT-007-18 - ELECTRICAL SYSTEM: Some customers may complain about the following: engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.G., an accessory cell phone charger, gps tra
  • MT-004-18 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical c
  • SA-037-18 - POWER TRAIN:AXLE ASSEMBLY: Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration.
  • 09-034-18-3430 - VEHICLE SPEED CONTROL: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealer's responsibility to co
  • 09-030-18-3484 - STRUCTURE:BODY:DOOR : Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u
  • 03-002-18-3505 - POWER TRAIN:DRIVELINE:DRIVESHAFT: Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating temperature. The
  • MT-008-18 - ENGINE (PWS): Engine no start (key not detected): some customers may complain about the following: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator light flashing.
  • MT-007-18 - ENGINE (PWS): Engine no start and / or rear view monitor display is blurry due to aftermarket electrical device: some customers may complain about the following: engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a
  • MT-004-18 - EQUIPMENT: Electrical concern and/or multiple dtc's due to aftermarket device: if you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual
  • SA-036-18 - ELECTRICAL SYSTEM: Mazda mobile start (mms) app error message installed on android devices: customers may get an error message "device no longer has access or service." for the mms app installed on android devices starting 8/1/18. Inform the customer that all
  • SA-034-18 - EQUIPMENT: Mazda connect system frequently asked questions (faq)
  • 09-005-18-3414a - SEATS: Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins
  • 02-013-18-3491 - SUSPENSION: Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance
  • 02-003-18-3501 - WHEELS: Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely.
  • 02-001-18-3486a - SUSPENSION: Some vehicles may exhibit one or more of the following noises from the front suspension. A squeaking noise from the front shock absorber when turning the steering wheel at a vehicle stand still caused by stick-slip between the front strut b
  • 09-020-18-3458a - EQUIPMENT: Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth hands-free unit or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special s
  • 09-010-18-3440a - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.546 or later). Note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
  • SA-031-18 - EQUIPMENT: When troubleshooting a radar unit, do not swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to mgss (radar unit inspection) for pro
  • SA-029-18 - ENGINE AND ENGINE COOLING: Important: if you encounter an ids inoperative problem with vcm-ii license expiration message, follow the instructions below: 1. Click here to download the resetting tool to your pc desktop. 2. Reboot your pc, do not start any application a
  • SA-026-18 - ENGINE (PWS): If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue
  • SA-024-18 - STRUCTURE:BODY:HOOD: Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
  • SA-023-18 - LANE DEPARTURE: WARNING: Some vehicles may have dtc C1001:92 stored in memory. Dtc C1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). It does not mean there is an actual fsc defect. In some cases the customer may have a concern w
  • 09-025-18-3479 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to dag exchange central (mxconne
  • 09-023-18-3475 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/replacement sat radio id as so
  • 06-001-18-3481 - STEERING: STEERING WHEEL/HANDLE BAR: Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for lhd vehicle and r
  • 02-011-18-3476 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: This service bulletin illustrates the conditions when a tpms warning light may illuminate, why it illuminated and how to properly initialize the system.The tire pressure monitoring system (tpms) monitors the tire pressure of all four tires
  • 02-010-18-3477 - STEERING: STEERING WHEEL/HANDLE BAR: Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
  • 02-009-18-3472 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Customer complaints have been reported where the tpms warning light is unnecessarily illuminated because the tpms initialization was not performed correctly before customer delivery.Tpms initialization process: when any of the services belo
  • 01-013-18-3478 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Some vehicles may exhibit the check engine light on with dtc P0456 stored in the pcm memory. P0456: evap system leak detected (very small leak)the concern is most likely the result of the customer not getting the fuel cap completely closed
  • 01-012-18-3474 - ENGINE (PWS): Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored inmemory after engine start and room fuse 15a (a) removed. P2610:00: instrument cluster internal engine off timer performance problem P2507:00: pcm batte
  • 00-003-18-3480 - BRAKES (PWS): Mazda north american operations has approved an additional on-car brake lathe as an option for mnaoauthorized equipment. The pro-cut on-car brake lathe has been added to the mnao authorizedequipment program.Note: accu-turn is still an appro
  • 09-021-18-3459 - STRUCTURE:BODY:ROOF AND PILLARS: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. This may be caused by moisture which has
  • 09-020-18-3458 - EQUIPMENT:ELECTRICAL: Some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as
  • 09-008-18-3416a - ELECTRICAL SYSTEM: Some vehicles may exhibit the active driving display opening/closing improperly as described below: it does not open or close when the ignition is turned on or off. The display operation does not fully open/close. It closes and then opens b
  • 08-001-18-3457 - AIR BAGS: This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
  • 07-002-18-3432 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/cevaporator/cooling unit which is c
  • 05-004-18-3466 - ENGINE AND ENGINE COOLING: Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - oil pressure switch no. 1 (oil press
  • 05-002-18-3454 - POWER TRAIN: The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". Only use"atf-fz" to fill or top off the fluid level. Atf-fz is specially designed for use in the skyactiv-drive series at. It is a low viscosity formula w
  • 04-004-18-3468 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • 04-003-18-3455 - ENGINE AND ENGINE COOLING: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
  • 02-008-18-3467 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 01-011-18-3456 - EQUIPMENT: The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fu
  • 09-008-18-3416 - ELECTRICAL SYSTEM: Some vehicles may exhibit the active driving display opening/closing improperly as described below: it does not open or close when the ignition is turned on or off. The display operation does not fully open/close. It closes and then opens b
  • 09-007-18-3422 - ELECTRICAL SYSTEM:SOFTWARE: Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the gps signals. To eliminate this concern, the cmu hardware has been modified.
  • 09-006-18-3409 - STRUCTURE:BODY: Some vehicles may exhibit rust/paint blisters (1) on the surface of the front side sill near the the scuff plates(2). This is likely caused by the driver's or passenger's shoe(s) contacting the side sill when stepping in and/or out of the v
  • 09-001-18-3387a - ELECTRICAL SYSTEM:SOFTWARE: Some customers may experience the mazda connect rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused
  • 02-003-18-3427 - WHEELS: Some vehicles may exhibit an aluminum alloy type wheel(s) having one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely. Black spot whi
  • 01-005-18-3415 - FUEL SYSTEM, GASOLINE: Some vehicles may experience a rough idle with the check engine light on and dtc P0015 / P0524 stored in memory. P0015:00 - exhaust cmp timing over-retarded P0524:00 - engine oil pressure too low this is caused by a drop in engine oil press
  • SA-017-18 - ELECTRICAL SYSTEM:SOFTWARE: Upgrade your pcs to ids version 109.00 and 109.01 from the previous version. Note: you may see ?Selection not available? On ids when a selecting ?Programming menu?, 108.07 included a timer extension for programming menu application that ha
  • RF-16-03R1 - FUEL SYSTEM, OTHER:FUEL FILTER: The skyactiv-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv oil filters. The unique oil filter can be identified with two white bands as shown below.
  • MT-004-18 - EQUIPMENT: If you encounter any type of electrical concern (e.G, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft
  • MT-001-18 - EQUIPMENT:ELECTRICAL: When installing a navigation sd card, the center display may show error message "invalid sd card".
  • 02-006-18-3449 - SUSPENSION:REAR:SHOCK ABSORBER: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
  • 01-009-18-3452 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: The mazda gr8-1291 is required for all warranty battery testing. If the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
  • 01-008-18-3451 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
  • MT-003-18 - EQUIPMENT: The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. Standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles.
  • MT-002-18 - ELECTRICAL SYSTEM: Some customers may complain about improper operation of the mazda connect system when streaming music with audio source aha/pandora/stitcher/bluetooth and the same device is also connected to the usb port for charging. The concerns may inc
  • SA-009-18 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The navigation sd card vin-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? Vin-lock occurs with key on for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? Vin-lock occurs at key on. Navigation s
  • SA-008-18 - EQUIPMENT: Some customers may complain about the mazda connect center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.
  • SA-005-18 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Some customers may complain about siriusxm satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.
  • 09-007-18-3422a - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the gps signals. To eliminate this concern, the cmu hardware has been modified.
  • 09-019-18-3450 - EQUIPMENT ADAPTIVE/MOBILITY: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p
  • 09-014-18-3443 - STRUCTURE: When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  • 09-011-18-3448 - EXTERIOR LIGHTING:TAIL LIGHTS: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
  • 02-005-18-3444 - SUSPENSION: Beginning with the cx-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
  • 00-001-18-3446 - EQUIPMENT: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
  • 09-015-18-3445 - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  • 09-010-18-3440 - ELECTRICAL SYSTEM:SOFTWARE: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.504 or later). Note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
  • 01-006-18-3429 - ENGINE (PWS): When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
  • 09-005-18-3414 - SEATS:FRONT ASSEMBLY:POWER ADJUST: Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins
  • 09-001-18-3387 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may experience the mazda connect rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for
  • 02-001-18-3013h - SUSPENSION: Some vehicles may exhibit one or more of the following noises from the front suspension. A squeaking noise from the front shock absorber when turning the steering wheel at a vehicle standstill caused by stick-slip between the front strut be
  • MT-021-17 - ENGINE (PWS): Some vehicles may experience the check engine light on with dtc P0171 (fuel trim too lean) and possibly dtcs p030x (misfire). Vehicles having this concern should use the following inspection/repair procedure.
  • MT-001-18 - ELECTRICAL SYSTEM: When installing a navigation sd card, the center display may show error message "invalid sd card". This may be caused by: the navigation sd card lock tab is locked.The navigation sd card has a vin mismatch due to sd card swapping.The naviga
  • SA-001-18 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The mazda mobile start (mms) is currently experiencing a system disruption. User web portal and call center web portal functions are affected. Mazda is working on this issue and will notify dealers when mms service has been fully restored.
  • 06-001-17-3307b - STEERING: STEERING WHEEL/HANDLE BAR: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
  • MT-016-17 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: The smart city brake support (scbs) system alerts the driver of a possible collision using an indication in the display and a warning sound when the forward sensing camera (fsc) detects a vehicle ahead and determines that a collision with a
  • 09-012-17-3334b - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion. To correct the issue, a plating process was added
  • 09-039-17-3385 - STRUCTURE:BODY:TRUNK LID : Some vehicles may exhibit paint rust/blister on the vertical surface of the trunk lid. This is caused by silica contained in snow-melting agents adhering to the trunk lid. To correct this issue, the thickness of the clear coat has been incr
  • 07-007-17-3384 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. For mazda6 and cx-5, the check engine light may illuminate with the dtc P011A
  • 01-008-17-3376 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some vehicles may experience a rough idle with the check engine light on and dtc P0015 / P0524 stored in memory. P0015:00 - exhaust cmp timing over-retarded. P0524:00 - engine oil pressure too low. This is caused by a drop in engine oil pre
  • 04-002-17-3316a - SERVICE BRAKES, HYDRAULIC: Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (a) on the front disc plates. This is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time
  • 09-032-17-3372 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience one or more of the following conditions with the driver and/or passenger side power window(s): ? The window glass will not raise/lower. The window suddenly stops operating while being raised/lowered. The win
  • 09-017-17-3347b - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic
  • 05-002-17-3355a - STEERING:GEAR BOX (OTHER THAN RACK AND PINION): Some vehicles may exhibit one of the following concerns: sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), hard to shift into 3rd, 4th, 5th, and/or 6th gear, shif
  • 01-004-17-3317a - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some vehicles may experience an engine that runs rough and the check engine light on with dtcs P0201 and P0204 or P0202 and P0203. Note: engine misfire related dtcs (P0301, P0302, P0303, P0304) are usually stored at the same time. P0201:00
  • 09-028-17-3363 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may experience that one or more of the door glasses will not open due to becoming stuck in the glass run channel. The root cause is still under investigation. To correct the problem, the parts source will be changed.
  • 08-002-17-3312a - ELECTRICAL SYSTEM:SOFTWARE: When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the mazda modular diagnostic system (m-mds) may display a value of only 1/100th of the actual resistance value. This is caused by improper sas control unit
  • 04-003-17-3331a - BRAKES (PWS): Some vehicles may experience a squeaking/grinding noise from the rear brake even after the brake pedal is released. Upon inspection, the caliper mounting support is corroded and one of the disc pad is abnormally worn out (a). This is caused
  • 05-002-17-3355 - POWER TRAIN: Some vehicles may exhibit one of the following concerns: sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) hard to shift into 3rd, 4th, 5th, and/or 6th gear shift
  • 09-021-17-3356 - EQUIPMENT:MECHANICAL: Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). The rattle noise may be caused by insufficient holding force of the glass run channel. To increase
  • 09-017-17-3347a - ELECTRICAL SYSTEM:SOFTWARE: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502or later).Note:for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will removed from the
  • 06-001-17-3307a - STEERING: STEERING WHEEL/HANDLE BAR: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.This concern may be caused by an insufficient wear resistance of the steering wheel surface.
  • 01-005-17-3305a - EQUIPMENT:MECHANICAL: Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (a) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down
  • SA-036-17 - ELECTRICAL SYSTEM:SOFTWARE: Ids software version 107 available on mgss - please update your pc's. Upgrade your pcs to ids version 107.00 and 107.01 from the previous version.
  • SA-066-17 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: Some vehicles may have dtc C1001:92 stored in memory. Dtc C1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). It does not mean there is an actual fsc defect. In some cases the customer may have a concern
  • SA-065-17 - EQUIPMENT:ELECTRICAL: Use the symptom troubleshooting tables below to diagnose mazda connect concerns. Mazda connect symptom troubleshooting table sections: audio system, bluetooth, center display, dtc, i-activesense, maintenance monitor, navigation, noise, reb
  • 01-011-17-3364a - ENGINE (PWS): If a customer brings their vehicles in with dtc P2183:00 stored, repair the vehicle using the following repair procedure and caution. P2183:00: ect sensor no.2 circuit range/performance problem. This is caused by the ect sensor no.2 locate
  • 01-012-17-3382 - EQUIPMENT: This service information provides basic q-85/t-110 battery handling procedures. Complete service information can be found in mgss online or workshop manual (section 13-17).
  • 09-017-17-3347c - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502 or later). Note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
  • 06-002-17-3367 - SUSPENSION: Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. Note: the noise will not occu
  • 04-002-17-3316b - SERVICE BRAKES, HYDRAULIC: Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (a) on the front disc plates. This is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time
  • 09-001-17-3296b - STRUCTURE: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. In most cases you will
  • 09-035-17-3080 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. Note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. It is the dealer?S responsibility to co
  • 09-012-17-3334a - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. To correct the issue, a
  • 01-011-17-3364 - ENGINE (PWS): If a customer brings their vehicles in with dtc P2183:00 stored, repair the vehicle using the following repair procedure and caution. P2183:00: ect sensor no.2 circuit range/performance problem. This is caused by the ect sensor no.2 locate
  • 09018173351 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer
  • 09017173346 - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic
  • SSPA3 - TIRES:TEMPORARY/EMERGENCY SPARE TIRE: Mazda motor corporation has decided to conduct a special service program (ssp) on certain 2015-2016 mazda3 vehicles built from january 5, 2015 through october 9, 2015. On certain subject vehicles, the air pressure of the spare tire may be l
  • SSPA2 - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Mazda motor corporation has decided to conduct a special service program (ssp) on certain 2014-2016 mazda3 vehicles built at the mexico plant from december 4, 2013 through september 23, 2015. On certain subject mazda3 vehicles, the concent
  • MT-010-17 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may claim that it is impossible or difficult to view the active driving display, even if the position of the display is adjusted through the settings screen. This is caused by an incorrectly learned zero-point (closed positio
  • SA-046-17 - ELECTRICAL SYSTEM:SOFTWARE: An update to the mazda connect system is now available for download from the mazda global service support (mgss) system. The new version number is 59.00.502. Please refer to tsb 09-017/17 for a list of improvements to the system.
  • MT-015-17 - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may complain about the following mazda connect temperature warning message: display is too hot. Screen performance may be decreased until it cools. The warning message displays when the mazda connect screen temperature is abo
  • MT-014-17 - ELECTRICAL SYSTEM:SOFTWARE: Whenever you are reprogramming a pcm or any other module, always use the gr8 battery charger in the power supply mode to prevent the battery from discharging.
  • SA-063-17 - ELECTRICAL SYSTEM:SOFTWARE: Some customers may complain about the "wrong" phone is connected to the infotainment system. Mazda connect bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal
  • SA-061-17 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is 2017 mazda north american operations, u.S.A. Allowing all mazda dealers to utilize a third party, specmo en
  • SA-060-17 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Some 2012-2016 mazda3s, 2013-2015 cx-5s and 2014-2015 mazda6s may experience the check engine light on with dtc P0101 and/or P061B and/or driveability problem after reprogramming the pcm using ids versions 105.02 to 105.04. If the pcm is re
  • SA-058-17 - VISIBILITY:WINDSHIELD: Caution: do not attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the forward sensing camera (fsc) and laser sensor. Replace the windshield with a new one instead.
  • SA-057-17 - EXTERIOR LIGHTING:HEADLIGHTS: High beam control (hbc) system frequently asked questions (faq)
  • SA-056-17 - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL: Mazda radar criose control (mrcc) system frequently asked questions (faq)
  • SA-055-17 - LANE DEPARTURE: BLIND SPOT DETECTION: Blind spot monitoring (bsm) system frequently asked questions (faq)
  • SA-053-17 - LANE DEPARTURE: Lane departure warning system (ldws) frequently asked questions (faq)
  • SA-052-17 - BRAKES (PWS): Smart city brake support (scbs) frequently asked questions (faq)
  • SA-048-17 - ELECTRICAL SYSTEM:SOFTWARE: In order to do a cmu data retrieval for the new mazda connect software, make sure to use version 31 (available on mgss).
  • 01-003-17-3297a - FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES: When the engine is started for the first time after parking overnight in cold weather (below freezing), some vehicles may exhibit the check engine light on with dtc P0451:00 (fuel tank pressure sensor: sensor characteristic malfunction) sto
  • 02-005-17-3013g - SUSPENSION:FRONT:SHOCK ABSORBER: Some vehicles may exhibit one or more of the following noises from the front suspension. A squeaking noise from the front shock absorber when turning the steering wheel at a vehicle standstill caused by stick-slip between the front strut b
  • 09-008-17-3324 - EXTERIOR LIGHTING:HEADLIGHTS: Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by mazda's new vehicle limit
  • 02-002-17-3281a - WHEELS: Some vehicles may exhibit an aluminum alloy type wheel(s) having one of the following paint damage conditions shown in the sample photos below.The damage extends to the front surface of the aluminum wheel partly or entirely.
  • 01-005-17-3305 - ENGINE AND ENGINE COOLING: Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (a) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down
  • 01-002-17-3299a - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
  • 08-002-17-3312 - ELECTRICAL SYSTEM:SOFTWARE: When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the mazda modular diagnostic system (m-mds) may display a value of only 1/100th of the actual resistance value. This is caused by improper sas control unit
  • 04-004-16-3160 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
  • 02-001-16-3013 - SUSPENSION:FRONT:SHOCK ABSORBER: Some vehicles may exhibit one or both of the following noises from the front shock absorber. A popping noise when passing over speed bumps. A squeaking noise when turning the steering wheel at a vehicle standstill.To correct the problem,
  • 02-002-16-3124 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
  • 04-001-16-3125 - BRAKES (PWS): Some vehicles may experience a squeaking/grinding noise from the rear brake even after the brake pedal is released. Upon inspection, the caliper mounting support is corroded and one of the disc pad is abnormally worn out (a). This is caused
  • 00-001-16-3127 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : In support of improved electrical diagnosis on skyactiv vehicles, mazda will ship a terminal test kit to all dealers. The test kit is designed pecifically for skyactiv module terminals. The sst will be shipped by mazdas tool vendor bosch
  • 05-002-15-3019F - ENGINE (PWS): Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - oil pressure switch no. 1 (oil pre
  • 01-014-15-3055A - ENGINE (PWS): Frequent engine starts under extremely cold ambient temperatures may result in oil seepage from the engine oil pressure switch. This concern may be caused by a lack of durability of the oil pressure switch under these conditions. To correct
  • 01-023-15-3084B - ENGINE (PWS): Some vehicles may experience a rough idle with the mil on and dtc P0015 / P0524 stored in memory. P0015:00 - exhaust cmp timing over-retarded P0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to
  • 01-023-15-3084A - ENGINE (PWS): Some vehicles may experience a rough idle with the mil on and dtc P0015 / P0524 stored in memory. P0015:00 - exhaust cmp timing over-retarded P0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to
  • 04-003-15-3065A - SERVICE BRAKES, AIR:DISC:PADS: Some vehicles may experience a squeaking/grinding noise from the rear brake even after the brake pedal is released. Upon inspection, the caliper mounting support is corroded and the disc pad is abnormally worn out (a). This is caused by veh
  • 05-001-15-3104 - POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL): Some vehicles may exhibit one of the following concerns: sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) hard to shift into 3rd, 4th, 5th, and/or 6th gear
  • 02-001-15-2998A - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may exhibit a creaking noise from under the front of the vehicle when driving over bumps. The noise occurs at approx. 12 - 25 mph (20 - 40 km/h) when the road surface is wet or after a car wash. The noise becomes more noticeab
  • 05-001-15-3104A - POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL): Some vehicles may exhibit one of the following concerns: sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) hard to shift into 3rd, 4th, 5th, and/or 6th gear
  • 05-002-15-3019E - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780). P0842:00 - oil pressure switch no. 1 (oil pressure s
  • 04-004-15-3099 - SERVICE BRAKES, AIR:DISC:PADS: Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (a) on the front disc plates. This is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time
  • 01-018-15-3070 - ENGINE (PWS): Some vehicles may experience the check engine light on with dtc P2610 and P2507 stored in memory after engine start and room fuse 15a (a) removed. P2610:00: instrument cluster internal engine off timer performance problem P2507:00: pcm
  • 09-030-15-3073 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to dag exchange central (mxconn
  • 09-022-15-3047C - ELECTRICAL SYSTEM:SOFTWARE: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.753 or later). Turn -by-turn navigation guidance does not display on on the active driving display (for vehicles
  • 09-016-15-3041 - STRUCTURE:BODY:DOOR : Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). The rattle noise may be caused by insufficient holding force of the glass run channel. To increase
  • 05-002-15-3019D - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780). P0842:00 - oil pressure switch no. 1 (oil pressure s
  • 04-003-15-3065 - BRAKES (PWS): Some vehicles may experience a squeaking/grinding noise from the rear brake even after the brake pedal is released. Upon inspection, the caliper mounting support is corroded and the disc pad is abnormally worn out (a). This is caused by veh
  • 09-037-15-3079 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the active driving display. Replace the active driving display.
  • 01-023-15-3084 - ENGINE (PWS): Some vehicles may experience a rough idle with the mil on and dtc P0015 / P0524 stored in memory. P0015:00 - exhaust cmp timing over-retarded P0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to
  • 02-005-16-3152A - SUSPENSION:FRONT:STABILIZER BAR: Beginning with the cx-5 and mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushi
  • 01-009-16-3172 - ENGINE (PWS): Some vehicles may experience a rough idle with the check engine light on and dtc P0015 / P0524 stored in memory.P0015:00 - exhaust cmp timing over-retardedP0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
  • 09-016-16-3158 - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.Customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
  • 02-009-16-3155 - STEERING: STEERING WHEEL/HANDLE BAR: Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
  • 05-002-16-3129 - POWER TRAIN:AUTOMATIC TRANSMISSION: The new skyactiv-drive fw6a-el at uses automatic transmission fluid (atf) type: fz. Only use atf-fz to fill or top off the fluid level. Atf-fz is specially designed for use in the skyactiv-drive series at. It is a low viscosity formula
  • 09-003-16-3130 - EXTERIOR LIGHTING:TAIL LIGHTS: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/tail-light) combination lights. The recent new models have been fitted with a clear lens which can cause the symp-tom to be more noticea
  • 05-002-15-3019C - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780). P0842:00 - oil pressure switch no. 1 (oil pressure s
  • 05-002-15-3019 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780). P0842:00 - oil pressure switch no. 1 (oil pressure s
  • 05-002-15-3019A - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780). P0842:00 - oil pressure switch no. 1 (oil pressure s
  • 05-002-15-3019B - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780). P0842:00 - oil pressure switch no. 1 (oil pressure s
  • SA-041-17 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Permanent dtcs are now displayed with the ids 104 update. The purpose of a permanent dtc is to prevent customers from clearing them by disconnecting the battery cable in order to pass a smog check. All pcm and tcm dtcs that turn on the chec
  • SA-040-17 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some vehicles may experience one of the following advanced keyless entry system malfunctions: (1) key fob and/or door request switch does not operate. (2) door locks repeatedly lock and unlock when approaching the vehicle with the advanced
  • 01-015-15-3064 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some vehicles using an auxiliary heater (block heater) may experience the check engine light on with dtc P0116:00 or P011A when starting in cold weather below 32 f (0 c). P0116:00: ect sensor no.1 circuit range/performance problem p01
  • 09-028-15-3066 - EQUIPMENT: Some vehicles may exhibit a warped rear mudguard with the surface edge (a) visible from outside the vehicle, causing a poor appearance. In the worst case, it could touch the tire and cause a rubbing noise. The deformation is due to product
  • 01-017-14-2973 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some vehicles may experience mil illumination with dtc P2610 (instrument cluster internal engine off timer performance problem) stored in memory after engine start and room fuse 15a (a) removed. Note:the odometer will display f0-002 durin
  • MT-003-17 - EQUIPMENT ADAPTIVE/MOBILITY: When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. If swapped, the sd card that is installed into the other ve
  • SA296 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Some customers may report that when using their iphone with bluetooth audio that they cannot select a new song or a different song will play.If the customer selects a different song, most of the time it will continue playing the current son
  • SA265 - ELECTRICAL SYSTEM: To minimize theft during transportation, the secondary key fob and miscellaneous items will remain hidden in the cargo area, but the door lock fuse will no longer need to be installed at the dealer as it will arrive installed from the plant
  • SA288 - ELECTRICAL SYSTEM: If you encounter a vehicle with dtc P0137 (circuit low input), check the rear harness at the red circled area in the following diagram. If an aftermarket alarm system is installed, the rear harness might have received damage from electro-ta
  • 09-009-16-3150A - EQUIPMENT: Some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. To improve the handling of bluetooth hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as
  • 01-013-16-3202 - VEHICLE SPEED CONTROL:ACCELERATOR PEDAL: Some vehicles may exhibit the accelerator pedal hinge separating from the base in cold temperatures below 32 degrees fahrenheit (0 degrees celsius).The accelerator pedal has been changed to increase durability.
  • 09-024-16-3192A - ELECTRICAL SYSTEM:SOFTWARE: All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.Some vehicl
  • 01-009-16-3172A - ENGINE (PWS): Some vehicles may experience a rough idle with the check engine light on and dtc P0015 / P0524 stored in memory.P0015:00 - exhaust cmp timing over-retardedP0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
  • 09-025-16-3191 - STRUCTURE: Some vehicles may exhibit a noise from the bottom of the a-pillar when driving on rough roads or over bumps. This is caused by the cowl upper plate and/or dash upper panel interfering with the wiper bracket. For the affected vehicles, a cle
  • 09-024-16-3192 - ELECTRICAL SYSTEM:SOFTWARE: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 56.00.760 or later).Some street names in canada are not displayed.Navigation does not allow to set certain cities as de
  • 02-001-16-3013D - SUSPENSION: Some vehicles may exhibit one or more of the following noises from the front suspension.A squeaking noise from the front shock absorber when turning the steering wheel at a vehicle standstill caused by stick-slip between the front strut be
  • 09-016-16-3158A - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.Customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
  • 01-011-16-3139A - ENGINE (PWS): When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
  • 01-009-16-3172B - ENGINE (PWS): Some vehicles may experience a rough idle with the check engine light on and dtc P0015 / P0524 stored in memory.P0015:00 - exhaust cmp timing over-retardedP0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
  • 01-014-16-3208 - ELECTRICAL SYSTEM:IGNITION: Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of P0300:00, P0301:00, P0302:00, P0303:00 and P0304:00. This concern may be caused by an internal fa
  • 09-038-16-3213 - STRUCTURE: Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). The rattle noise may be caused by insufficient holding force of the glass run channel. To increase
  • 09-037-16-3211 - STRUCTURE: Some vehicles may exhibit rust/paint blister (a) on the trunk lid around the license plate lights (b). This is caused by the paint coating on the welding spots not being thick enough. To correct this problem, a process to grind down the wel
  • 1080M - ENGINE (PWS): If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
  • 1079M - BRAKES (PWS): In certain conditions, smart city brake support (scbs) may operate unintentionally. The owner's manual provides 7 examples: objects on the road at the entrance to a curve.Vehicles passing in the opposite lane while making a curve.Metal obje
  • 01-016-16-3220 - ENGINE (PWS): There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This service bulletin is to inform you about the water pump sealing mecha-nism and the criteria
  • 01-012-16-3190A - ENGINE (PWS): Some vehicles may exhibit an engine vibration and rattle noise at idle in d or r range after the engine reaches normal operating temperature. This may be caused by the orifice of the oil-filled no.3 engine mount becoming clogged with deposi
  • 01-017-16-3242 - ENGINE (PWS): Some vehicles may experience an engine that runs rough and the check engine light on with dtcs P0201 and P0204 or P0202 and P0203.Note:engine misfire related dtcs (P0301, P0302, P0303, P0304) are usually stored at the same time.P0201:00: fu
  • 00-004-16-3237 - EQUIPMENT: Raising a vehicle with a jack can be dangerous if not done properly. The vehicle can slip off the jack and seri-ously injure someone. In this service information, some important warnings and cautions have been taken from the owners manual.
  • 09-046-16-3231 - STRUCTURE: Some vehicles may exhibit white stains (a) running down the front door(s) from the base of the outer mirror, causing a poor appearance. This is caused when water enters the mirror base and corrodes the aluminum die cast inside the mirror. T
  • 1099M - ELECTRICAL SYSTEM: When reprogramming a control module, always use the gr-8 battery management system power supply mode. If not used, the control module reprogramming may fail due to a weak vehicle battery.The gr-8 battery management system power supply mode
  • 1066M - EXTERIOR LIGHTING: Some customers may complain about improper operation of the auto-dimming mirror. This may be caused by an obstruction of the front and/or rear light sensor(s) (e.G. Hanging a parking permit from the mirror). Use a soft cloth with mild deter
  • 1102M - ENGINE (PWS): Workshop manual evap system leak inspection using the m-mds has been discontinued for some models. Instead, the workshop manual evap system leak inspection using evap leak tester will be used to troubleshoot evap system leaks.
  • RF-16-04 - STRUCTURE: There was a change in the a-pillar on the 2016 mazda3 (mexico built only), and some accessories are impacted by this. When installing one of the applicable accessory parts to the applicable vehicles, discard the existing a-pillar clip (colo
  • RF-16-03 - ENGINE (PWS): The 2016 cx-9 with the skyactiv-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv oil filters. The unique oil filter can be identified with two white bands as shown below.
  • 09-016-16-3158A - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.Customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
  • 01-011-16-3139A - ENGINE (PWS): When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
  • 01-009-16-3172B - ENGINE (PWS): Some vehicles may experience a rough idle with the check engine light on and dtc P0015 / P0524 stored in memory.P0015:00 - exhaust cmp timing over-retardedP0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
  • 01-014-16-3208 - ENGINE (PWS): Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of P0300:00, P0301:00, P0302:00, P0303:00 and P0304:00. This concern may be caused by an internal fa
  • 09-038-16-3213 - STRUCTURE: Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). The rattle noise may be caused by insufficient holding force of the glass run channel. To increase
  • 09-037-16-3211 - STRUCTURE: Some vehicles may exhibit rust/paint blister (a) on the trunk lid around the license plate lights (b). This is caused by the paint coating on the welding spots not being thick enough. To correct this problem, a process to grind down the wel
  • 01-014-16-3208A - ENGINE (PWS): Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of P0300:00, P0301:00, P0302:00, P0303:00 and P0304:00. This concern may be caused by an internal fa
  • 09-044-16-3227 - LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK: Some vehicles may exhibit a condition in extremely cold temperatures (below freezing) where the hatchback will not latch (half latch) when closing. This is caused by the stopper rubber, a component of the liftgate latch and lock actuator (a
  • 05-005-16-3218 - ENGINE (PWS): Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738).P0842:00 - oil pressure switch no. 1 (oil press
  • 09-024-16-3192B - EQUIPMENT: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.760 or later).Some street names in canada are not displayed.Navigation does not allow to set certain cities as de
  • SA265 - LATCHES/LOCKS/LINKAGES: To minimize theft during transportation, the secondary key fob and miscellaneous items will remain hidden in the cargo area, but the door lock fuse will no longer need to be installed at the dealer as it will arrive installed from the plant
  • SA303 - STRUCTURE: There was a change in the a-pillar on the 2016 mazda3 (mexico built only), and some accessories are impacted by this. When installing one of the applicable accessory parts to the applicable vehicles, discard the existing a-pillar clip (colo
  • SA299 - ELECTRICAL SYSTEM: Some vehicles may have dtc C1001:92 stored in memory. Dtc C1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). It does not mean there is an actual fsc defect. In some cases the customer may have a concern w
  • 1098M - STRUCTURE: When removing parts from a vehicle, take caution of this symbol "r". Failing to replace the non-reusable part may cause a system failure.
  • 1096M - ELECTRICAL SYSTEM:WIRING: If the active driving display (ad-disp) unit requires removal, use caution when disconnecting/connecting the wiring harness. If the harness is not connected properly, the ad-disp may not operate.
  • SA278 - EQUIPMENT: After pandora v7.0 was released on march 7th, the following problems have been found on vehicle with mazda connect.Navigation voice guidance will skip and cut out losing many words.Pandora will suddenly disconnect and mazda connect will rev
  • MTI_1031 - EQUIPMENT: Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device
  • MTI_1111 - EQUIPMENT: When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. If swapped, the sd card that is installed into the other ve
  • MTI_1033 - EQUIPMENT: Some customers may complain about a mazda connect display screen flickering on and off. This may be caused by poor terminal contact at the engine compartment acc relay.
  • MTI_1034 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: This article provides hvac heater/defroster operating tips using mode selector dial. This includes the use of intermediate positions.
  • MTI_1036 - EQUIPMENT: Some customers may claim that it is impossible or difficult to view the active driving display, even if the position of the display is adjusted through the settings screen. This is caused by an incorrectly learned zero-point (closed positio
  • MTI_1032 - EQUIPMENT: Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack.
  • MTI_1031 - EQUIPMENT: Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device.
  • MTI_1111 - EQUIPMENT: When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. If swapped, the sd card that is installed into the other ve
  • MTI_1034 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE: This article provides hvac heater/defroster operating tips using mode selector dial. This includes the use of intermediate positions.
  • MTI_1033 - ENGINE (PWS): Some customers may complain about a mazda connect display screen flickering on and off. This may be caused by poor terminal contact at the engine compartment acc relay.
  • MTI_1036 - EQUIPMENT: Some customers may claim that it is impossible or difficult to view the active driving display, even if the position of the display is adjusted through the settings screen. This is caused by an incorrectly learned zero-point (closed positio
  • 09-020-16-3183 - EQUIPMENT: Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the active driving display. Replace the active driving display.
  • 02-005-16-3152A - SUSPENSION: Beginning with the cx-5 and mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushi
  • 01-009-16-3172 - ENGINE (PWS): Some vehicles may experience a rough idle with the check engine light on and dtc P0015 / P0524 stored in memory.P0015:00 - exhaust cmp timing over-retardedP0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu
  • 09-016-16-3158 - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.Customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
  • 02-009-16-3155 - STEERING: Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
  • 1098M - STRUCTURE: When removing parts from a vehicle, take caution of this symbol "r". Failing to replace the non-reusable part may cause a system failure.
  • 1096M - ELECTRICAL SYSTEM: If the active driving display (ad-disp) unit requires removal, use caution when disconnecting/connecting the wiring harness. If the harness is not connected properly, the ad-disp may not operate.
  • SA288 - ELECTRICAL SYSTEM: If you encounter a vehicle with dtc P0137 (circuit low input), check the rear harness at the red circled area in the following diagram. If an aftermarket alarm system is installed, the rear harness might have received damage from electro-ta
  • SA266 - ELECTRICAL SYSTEM: If a customer has a vehicle communication related error on their app, perform the following: disconnect the battery or unplug the module for at least 10 seconds.Reconnect the battery, wait 60 seconds and then have the customer try the app a
  • SA285 - ELECTRICAL SYSTEM: Over the past two weeks, an increasing number of iphone se early adopters have reported audio issues with bluetooth phone calls when the smartphone is paired with a vehicle or wireless headset. The issue extends to gps voice navigation for
  • SA51 - ELECTRICAL SYSTEM:SOFTWARE: Mazda connect software version 55.00.760 is now available on ms3. Use this version for all mazda connect updates, including open ssp98 vehicles. If ssp98 is closed, use tsb 09-024/16 to repair the vehicles.Click on "ids/infotainment", then
  • 01-014-16-3208A - ENGINE (PWS): Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of P0300:00, P0301:00, P0302:00, P0303:00 and P0304:00. This concern may be caused by an internal fa
  • 09-044-16-3227 - STRUCTURE:BODY:HATCHBACK/LIFTGATE: Some vehicles may exhibit a condition in extremely cold temperatures (below freezing) where the hatchback will not latch (half latch) when closing. This is caused by the stopper rubber, a component of the liftgate latch and lock actuator (a
  • 05-005-16-3218 - ENGINE (PWS): Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (P0842, P0847, P0872, P0877, P0780, P1738).P0842:00 - oil pressure switch no. 1 (oil press
  • 09-024-16-3192B - ELECTRICAL SYSTEM:SOFTWARE: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.760 or later).Some street names in canada are not displayed.Navigation does not allow to set certain cities as de
  • SA234 - ELECTRICAL SYSTEM:SOFTWARE: Ids update 101.00 and 101.02 is now available on ms3 under the "ids/infotainment" tab.
  • 1080M - ENGINE (PWS): If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
  • 1079M - BRAKES (PWS): In certain conditions, smart city brake support (scbs) may operate unintentionally. The owner's manual provides 7 examples: objects on the road at the entrance to a curve.Vehicles passing in the opposite lane while making a curve.Metal obje
  • SA-001308 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: If you encounter a mazda3 where the air temperature of the climate control will not change, perform tsb 07-003/15 only if the vehicle is within in the vin range specified. Vehicles outside the vin range already have the modified temperature
  • SA278 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): After pandora v7.0 was released on march 7th, the following problems have been found on vehicle with mazda connect.Navigation voice guidance will skip and cut out losing many words.Pandora will suddenly disconnect and mazda connect will rev
  • MTI_1111 - EQUIPMENT: When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. If swapped, the sd card that is installed into the other ve
  • MULTI-MODELS 19 - ELECTRICAL SYSTEM: 2014-2016 mazda3 mazda connect "no signal" message in reverse. Some customers may complain about the rear view monitor showing a "no signal" message in reverse. A poor electricl connection at connector c-16 may be the cause. A simpl
  • MULTI-MODELS 18 - ELECTRICAL SYSTEM: 2016 mazda3: intermittent no crank/no start. Some customers may complain aout an intermittent no crank/no start. This may be caused by a poor instrument panel wiring harness connection c-12. The accessory mirror with compass t-harness c
  • 09-010/16 - STRUCTURE: Stains found on paint during pdi some vehicles may experience stains appearing on the hood, roof and/or trunk of vehicle. This concern is most likely to be found in cold weather areas just after the rapgard is removed at pdi. This may
  • 09-009/16 - EQUIPMENT:ELECTRICAL: Hands-free bluetooth module and/or text messaging troubleshooting procedure. Some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. To improve thehandling of bluetooth hands-free and/or text messaging cu
  • 04-001/16 - BRAKES (PWS): Summary to be provided on a future date.
  • 02-001/15 - SUSPENSION:FRONT:CONTROL ARM:LOWER ARM: Summary to be provided on a future date.
  • 01-007/16 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Summary to be provided on a future date.
NHTSA decoded information from VIN

139 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
Air Bag Loc Curtain1st and 2nd Rows
Air Bag Loc Front1st Row (Driver and Passenger)
Air Bag Loc Side1st Row (Driver and Passenger)
Body ClassSedan/Saloon
DisplacementCC2000.0
DisplacementCI122.04748818946
DisplacementL2.0
Doors4
Engine ConfigurationIn-Line
Engine Cycles4
Engine Cylinders4
Engine ManufacturerMazda
Engine ModelPE
Error Text0 - VIN decoded clean. Check Digit (9th position) is correct
Fuel Type PrimaryGasoline
MakeMAZDA
MakeID473
ManufacturerMAZDA MOTOR MANUFACTURING DE MEXICO S.A. DE C.V.
Manufacturer Id1083
ModelMazda3
ModelID2074
Model Year2016
NCSA Body Type4-door sedan, hardtop
NCSA MakeMazda
NCSA ModelMazda3
NotePlant Company - MMMdM(Mazda Motor Manufacturing de Mexico, S.A., de C.V.)
Plant CityGUANAJUATO
Plant Company NameMMMdM(Mazda Motor Manufacturing de Mexico)
Plant CountryMEXICO
Plant StateSALAMANCA
Seat Belts AllManual
TPMSIndirect
TrimSV/Base
VIN3MZBM1T72GM254969
Vehicle TypePASSENGER CAR
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210512

The mazda connect infotainment system will begin to press random buttons and continue to perform its own actions, at one point resulting in it dimming my screen so low i could not see my backup camera screen, which is a huge safety hazard.

NoNoN NoneNone20210216

I was driving home from work on 2-16-2021, all of a sudden with out warning, every warning and information light light up like a xmas tree, the power steering went away making it hard to drive, the engine ran in limp mode., i manage to get it pulled off to a safe spot , turn off the car, and then try to restart . No go , dead the dash lights light up but the starter will not engage . Towed to dealer, 1st they says its the engine computer, then its the , transmission computer . But when i get the bill , i see it is the transmission valve body https://www.Mazdaswag.Com/oem-parts/mazda-automatic-transmission-valve-body-fz2121100j . My car has only 39900 mi on it ,mazda refuses to honor its 5yr 50000 mi power train warranty even after calling mazda customer care

NoNoN NoneNone20210215

I was driving home from work on 2-16-2021, all of a sudden with out warning, every warning and information light light up like a xmas tree, the power steering went away making it hard to drive, the engine ran in limp mode., i manage to get it pulled off to a safe spot , turn off the car, and then try to restart . No go , dead the dash lights light up but the starter will not engage . Towed to dealer, 1st they says its the engine computer, then its the , transmission computer . But when i get the bill , i see it is the transmission valve body https://www.Mazdaswag.Com/oem-parts/mazda-automatic-transmission-valve-body-fz2121100j . My car has only 39900 mi on it ,mazda refuses to honor its 5yr 50000 mi power train warranty even after calling mazda customer care

NoNoN NoneNone20210126

I drove my car to the store this morning listening pandora (bluetooth) and on my way back home the infotainment center just started to reboot continuously after i found out resetting it could help i did the back+nav+mute but it didn't work i went to the mazda forum and found out this was an issue with many mazda fans i also found out that replacement of the cmu is very expensive since this is an issue with so many mazda fans why isn't there a recall to address this problem? My backup camera works and one radio station there is no gps and bluetooth just continues to reboot even while driving

NoNoN NoneNone20210125

I drove my car to the store this morning listening pandora (bluetooth) and on my way back home the infotainment center just started to reboot continuously after i found out resetting it could help i did the back+nav+mute but it didn't work i went to the mazda forum and found out this was an issue with many mazda fans i also found out that replacement of the cmu is very expensive since this is an issue with so many mazda fans why isn't there a recall to address this problem? My backup camera works and one radio station there is no gps and bluetooth just continues to reboot even while driving

NoNoN NoneNone20201002

Power break booster failure. Making it difficult to stop.

NoNoN NoneNone20201001

Rattling/fluttering noise everytime i initially turn the car on with ac. Whenever the a/c was is on and i step on the accelerator. Now, it does it everytime i push on the accelerator without the a/c being on.

NoNoN NoneNone20201001

Power break booster failure. Making it difficult to stop.

NoNoN NoneNone20200930

Rattling/fluttering noise everytime i initially turn the car on with ac. Whenever the a/c was is on and i step on the accelerator. Now, it does it everytime i push on the accelerator without the a/c being on.

Read and Submit Vehicle Complaints -- 55+ complaints filed
Common OBD-II Error Codes
  • P0842 [15] Transmission Fluid Pressure Sensor/Switch "A" Circuit Low
  • P0847 [15] Transmission Fluid Pressure Sensor/Switch "B" Circuit Low
  • P0872 [15] Transmission Fluid Pressure Sensor/Switch "C" Circuit Low
  • P0877 [15] Transmission Fluid Pressure Sensor/Switch "D" Circuit Low
  • P0780 [15] Shift Malfunction
  • P1738 [9] 3-4 Shift Malfunction
  • B108E [3] B108E
  • P0171 [2] System too Lean (Bank 1)
  • C1001 [8] C1001
  • P0451 [2] Evaporative Emission Control System Pressure Sensor Range/Performance
  • P013A [1] O2 Sensor Slow Response - Rich to Lean (Bank 1 Sensor 2)
  • P0942 [2] Hydraulic Pressure Unit
  • P2610 [6] ECM/PCM Internal Engine Off Timer Performance
  • P2507 [5] ECM/PCM Power Input Signal Low
  • P0201 [3] Injector Circuit Malfunction - Cylinder 1
  • P0202 [3] Injector Circuit Malfunction - Cylinder 2
  • P0203 [3] Injector Circuit Malfunction - Cylinder 3
  • P0204 [3] Injector Circuit Malfunction - Cylinder 4
  • P0015 [12] "B" Camshaft Position -Timing Over-Retarded (Bank 1)
  • P0524 [12] Engine Oil Pressure Too Low
  • U0323 [3] Software Incompatibility with Instrument Panel Control Module
  • U0423 [3] Invalid Data Received From Instrument Panel Control Module
  • U3000 [3] Control Module
  • B14F0 [2] B14F0
  • P0456 [2] Evaporative Emissions System Small Leak Detected
  • P011A [2] Engine Coolant Temperature Sensor 1/2 Correlation
  • P0301 [6] Cylinder 1 Misfire Detected
  • P0302 [6] Cylinder 2 Misfire Detected
  • P0303 [6] Cylinder 3 Misfire Detected
  • P0304 [6] Cylinder 4 Misfire Detected
  • P2183 [2] Engine Coolant Temperature Sensor 2 Circuit Range/Performance
  • P0101 [1] Mass or Volume Air Flow "A" Circuit Range/Performance Problem
  • P061B [1] Internal Control Module Torque Calculation Performance
  • P0116 [1] Engine Coolant Temperature Sensor Circuit 1 Range/Performance Problem
  • P0137 [2] 02 Sensor Circuit Low Voltage (Bank I Sensor 2)
  • P0300 [4] Random/Multiple Cylinder Misfire Detected
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
3MZBM1U78GM2700572016Mazda3GUANAJUATO SALAMANCA, MEXICO
JM1BM1U72G13490142016Mazda3HOFU YAMAGUCHI, JAPAN
JM1BM1U73G12849962016Mazda3HOFU YAMAGUCHI, JAPAN
JM1BM1U7XG13034772016Mazda3HOFU YAMAGUCHI, JAPAN
3MZBM1T72GM2549692016Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBM1L70GM2555682016Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBM1U77GM2612362016Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBM1U73GM2985572016Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBM1L72GM3238852016Mazda3GUANAJUATO SALAMANCA, MEXICO
JM1BM1T71G13264542016Mazda3HOFU YAMAGUCHI, JAPAN
JM1BM1W39G13024132016Mazda3HOFU YAMAGUCHI, JAPAN
JM1BM1L74G13245222016Mazda3HOFU YAMAGUCHI, JAPAN
3MZBM1L74GM2940962016Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBM1L76GM2676892016Mazda3GUANAJUATO SALAMANCA, MEXICO
JM1BM1X73G13557412016Mazda3HOFU YAMAGUCHI, JAPAN
JM1BM1U74G13065842016Mazda3HOFU YAMAGUCHI, JAPAN
3MZBM1W71GM2431822016Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBM1V79GM2674732016Mazda3GUANAJUATO SALAMANCA, MEXICO
JM1BM1X30G12946702016Mazda3HOFU YAMAGUCHI, JAPAN
JM1BM1N7XG13493902016Mazda3HOFU YAMAGUCHI, JAPAN
3MZBM1K71GM2684272016Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBM1U71GM2992232016Mazda3GUANAJUATO SALAMANCA, MEXICO
3MZBM1U77GM3003742016Mazda3GUANAJUATO SALAMANCA, MEXICO
JM1BM1U76G13353742016Mazda3HOFU YAMAGUCHI, JAPAN

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