2017 Jaguar XE-35T-AWDJaguar Xe-35t-awd 2017

Vehicle Details: Recalls, Fuel Economy, Emissions, Investigations, Consumer Complaints, Decoded VIN Details, Service Bulletins

Jaguar Logo

Below you will find all available information on the 2017 Jaguar XE 4 DR AWD, manufacturered by Jaguar Land Rover Limited.
The vehicle is described as a Rear-Wheel Drive Compact Cars 4-door sedan, hardtop.

ManufacturerKnown WMI(s)Fuel Type
JaguarSAJ Premium
City MPGHighway MPGCO2 emissions
21 - 32 MPG30 - 42 MPG284 - 369 g/mile
Jaguar VIN Decoder

Use the box here to look up VINs from Jaguar as well as other manufacturers

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Frequently Asked Questions
  • What is the MPG of a 2017 Jaguar XE-35T-AWD?
     - The 2017 Jaguar XE-35T-AWD has an EPA estimated city efficiency of 21 - 32 MPG and an estimated highway efficiency of 30 - 42 MPG.
  • What is the fuse box diagram for the 2017 Jaguar XE-35T-AWD?
     - Fuse box diagrams for the 2017 Jaguar XE-35T-AWD can be found here
  • What is the annual fuel cost for the 2017 Jaguar XE-35T-AWD?
     - EPA estimated annual fuel cost for the 2017 Jaguar XE-35T-AWD is $2750.
  • Where is the 2017 Jaguar XE-35T-AWD produced?
     - The 2017 Jaguar XE-35T-AWD is produced in Castle Bromwich United Kingdom, England.
  • Are there recalls for the 2017 Jaguar XE-35T-AWD?
     - There are 10 recall(s) for the 2017 Jaguar XE-35T-AWD, additional information is below.
  • How much horsepower does the 2017 Jaguar XE-35T-AWD have?
     - The 2017 Jaguar XE-35T-AWD has 180 horsepower.
Available Engine & Drive Classes
  • 3L 6 cylinder 8-speed automatic with select shift
NHTSA Mandated Recalls
  • Recall 188104 [USA]: The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. either of these scenarios can increase the risk of a crash.

  • Recall 125124 [USA]: A diesel fuel leak onto the road surface may cause a skid hazard, increasing the risk of a crash. if the fuel leak contacts a hot engine or exhaust component, there would be an increased risk of a fire.

  • Recall R/2019/047 [UK]: Vehicles failed to achieve required levels of co2 emissions

  • Recall R/2017/143 [UK]: Fuel hose may leak

  • Recall R/2017/291 [UK]: Instrument cluster may intermittently go blank

  • Recall R/2018/035 [UK]: Fuel may leak

  • Recall R/2021/136 [UK]: The rear rail assembly may not have the specified structural strength

  • Recall R/2019/048 [UK]: The vehicle failed to routinely achieve the required levels of co2 emissions

  • Recall 2017524 [Canada]: Lights and instruments

  • Recall 2017234 [Canada]: Fuel supply

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

NHTSA Submitted Mechanical & Emissions Details
  • Automatic (S8) Rear-Wheel Drive Xe

    Description Data
    Engine cylinders4
    Engine displacement in liters2.0
    Engine descriptor; see fueleconomy.gov detailsSIDI
    TransmissionAutomatic (S8)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-4000
    Description Data
    Annual petroleum consumption in barrels for fuel type 112.3962
    City mpg for fuel type 1,21
    Unrounded city mpg for fuel type 1,20.5296
    Tailpipe co2 in grams/mile for fuel type 1368
    Combined mpg for fuel type 1,24
    Unrounded combined mpg for fuel type 1,24.0458
    Engine cylinders4
    Engine displacement in liters2.0
    Drive axle typeRear-Wheel Drive
    EPA model type index760
    Engine descriptor; see fueleconomy.gov detailsSIDI
    EPA fuel economy score (-1 = not available)5
    Annual fuel cost for fuel type 1 ($)2750
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)5
    Highway mpg for fuel type 1,30
    Unrounded highway mpg for fuel type 1,30.4124
    Vehicle record id37401
    4 door luggage volume (cubic feet)10
    Model name (carline)Xe
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    4-door passenger volume (cubic feet)91
    TransmissionAutomatic (S8)
    Unadjusted city mpg for fuel type 126.0
    Unadjusted highway mpg for fuel type 143.6
    EPA vehicle size classCompact Cars
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-4000
    If t, this vehicle is turbochargedT
    3-character manufacturer codeJLX
    Date the vehicle record was created (iso 8601 format)Tue Apr 26 00:00:00 EDT 2016
    Date the vehicle record was last modified (iso 8601 format)Wed May 04 00:00:00 EDT 2016
    Vehicle has start-stop technology (y, n, or blank for older vehicles)Y
  • Automatic (S8) Rear-Wheel Drive Xe

    Description Data
    Engine cylinders4
    Engine displacement in liters2.0
    TransmissionAutomatic (S8)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline1750
    Description Data
    Annual petroleum consumption in barrels for fuel type 19.92208
    City mpg for fuel type 1,32
    Unrounded city mpg for fuel type 1,31.925
    Tailpipe co2 in grams/mile for fuel type 1284
    Combined mpg for fuel type 1,36
    Unrounded combined mpg for fuel type 1,35.8667
    Engine cylinders4
    Engine displacement in liters2.0
    Drive axle typeRear-Wheel Drive
    EPA model type index765
    EPA fuel economy score (-1 = not available)8
    Annual fuel cost for fuel type 1 ($)1600
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Diesel
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Diesel
    EPA ghg score (-1 = not available)7
    Highway mpg for fuel type 1,42
    Unrounded highway mpg for fuel type 1,42.2412
    Vehicle record id38089
    4 door luggage volume (cubic feet)10
    Model name (carline)Xe
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    4-door passenger volume (cubic feet)91
    TransmissionAutomatic (S8)
    Unadjusted city mpg for fuel type 142.6
    Unadjusted highway mpg for fuel type 163.2
    EPA vehicle size classCompact Cars
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline1750
    If t, this vehicle is turbochargedT
    3-character manufacturer codeJLX
    Date the vehicle record was created (iso 8601 format)Thu Sep 01 00:00:00 EDT 2016
    Date the vehicle record was last modified (iso 8601 format)Fri Sep 16 00:00:00 EDT 2016
    Vehicle has start-stop technology (y, n, or blank for older vehicles)Y
  • Automatic (S8) Rear-Wheel Drive Xe

    Description Data
    Engine cylinders6
    Engine displacement in liters3.0
    Engine descriptor; see fueleconomy.gov detailsSIDI
    TransmissionAutomatic (S8)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-4000
    Description Data
    Annual petroleum consumption in barrels for fuel type 112.3962
    City mpg for fuel type 1,21
    Unrounded city mpg for fuel type 1,20.6019
    Tailpipe co2 in grams/mile for fuel type 1369
    Combined mpg for fuel type 1,24
    Unrounded combined mpg for fuel type 1,23.9925
    Engine cylinders6
    Engine displacement in liters3.0
    Drive axle typeRear-Wheel Drive
    EPA model type index763
    Engine descriptor; see fueleconomy.gov detailsSIDI
    EPA fuel economy score (-1 = not available)5
    Annual fuel cost for fuel type 1 ($)2750
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)5
    Highway mpg for fuel type 1,30
    Unrounded highway mpg for fuel type 1,30.034
    Vehicle record id37481
    4 door luggage volume (cubic feet)10
    Model name (carline)Xe
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    4-door passenger volume (cubic feet)91
    TransmissionAutomatic (S8)
    Unadjusted city mpg for fuel type 126.1
    Unadjusted highway mpg for fuel type 143.0
    EPA vehicle size classCompact Cars
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-4000
    If s, this vehicle is superchargedS
    3-character manufacturer codeJLX
    Date the vehicle record was created (iso 8601 format)Thu Jun 02 00:00:00 EDT 2016
    Date the vehicle record was last modified (iso 8601 format)Fri Sep 16 00:00:00 EDT 2016
    Vehicle has start-stop technology (y, n, or blank for older vehicles)Y
Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SFCC_MAR2024_27 - FUEL SYSTEM, DIESEL: A concern has been identified where on certain vehicles equipped with tdv6 3.0l diesel and ingenium i4 2.0l diesel engines, when connected to a diagnostic scan tool during the california smog test, the powertrain control module (pcm) incorr
  • BIG5MAR24_34b - ENGINE AND ENGINE COOLING:ENGINE:DIESEL: A concern has been identified where on certain vehicles equipped with tdv6 3.0l diesel and ingenium i4 2.0l diesel engines, when connected to a diagnostic scan tool during the california smog test, the powertrain control module (pcm) incorr
  • H444 ER V1 - ENGINE AND ENGINE COOLING: Certain 2017 to 2019my jaguar vehicles equipped with ingenium i4 2.0l diesel engines, when connected to a diagnostic scan tool during the california smog test, the powertrain control module (pcm) incorrectly reports the monitor readiness st
  • SFCC_FEB2024_35 - ENGINE AND ENGINE COOLING: After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
  • SFCC_JAN2024_41 - POWER TRAIN: After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
  • SFCC_NOV2023_30 - ELECTRICAL SYSTEM: Startup battery keeps draining / vehicle will not start
  • SFCC_OCT2023_40 - POWER TRAIN: Customer reports lack of power and/or check engine light on.
  • SSM75813 - ELECTRICAL SYSTEM: Weather and park & pay apps disappear after pivi update
  • WACCSEP23_6 - ELECTRICAL SYSTEM: Battery low warning displayed on instrument cluster and/or no-start
  • SFCC_AUG2023_46 - POWER TRAIN: Lack of power, mil on.
  • SSM75725ATT - POWER TRAIN: Misfire or rough running
  • SSM75725 - POWER TRAIN: Misfire or rough running
  • SFCC_JUL2023_31 - ELECTRICAL SYSTEM: Battery low warning displayed on instrument cluster and/or no-start.
  • SSM76023 - ELECTRICAL SYSTEM: Jlr is investigating reports of vehicles being released to customers without the tcu telematic control unit sos emergency call being activated.
  • SSM76010 - STRUCTURE:BODY:DOOR: A customer may report that the front or rear door latch does not operate as expected.
  • SFCC_JUN2023_47 - STRUCTURE:BODY:DOOR: A customer may report that the front or rear door latch does not operate as expected.
  • SFCC_APR2023_34 - ENGINE AND ENGINE COOLING: Misfire on new replacement or reman units a?? Aj126
  • SFCC_APR2023_32 - POWER TRAIN: Customer reports of 12v battery issues. These range from battery low warning displayed to no-start.
  • SSM75964 - ENGINE AND ENGINE COOLING: Amber malfunction indicator lamp (mil) displayed a?? Engine may not start with multiple dtcs present
  • SSM75952 - EQUIPMENT: Customers are reporting that connected services such as online media (e.G., spotify), connected nav, weather app & parking app are inoperative.
  • SSM75931 - ENGINE AND ENGINE COOLING: Engine misfire
  • SSM75909 - POWER TRAIN: Malfunction indicator lamp
  • SSM75826ATT - EQUIPMENT: Mhev dc/dc converter - squeaking noise from inside the cabin.
  • SSM75826 - EQUIPMENT: Mhev dc/dc converter - squeaking noise from inside the cabin.
  • DVD13104 - UNKNOWN OR OTHER: Dvd software update
  • SSM75826ATT - EQUIPMENT: Mhev dc/dc converter - squeaking noise from inside the cabin.
  • SSM75826 - EQUIPMENT: Mhev dc/dc converter - squeaking noise from inside the cabin.
  • JTB00379NAS1 - EXTERIOR LIGHTING: Front / rear lamp condensation - information only
  • SSM75823 - SUSPENSION: Chassis control module (chcm) suspension warning on cluster
  • SFCC_OCT2022_35 - ENGINE AND ENGINE COOLING: Engine a??Knockinga?? Noise on start up after a new aj20-d4 service engine has been fitted.
  • SSM75856 - ELECTRICAL SYSTEM: Unable to complete pdi due to telematics incontrol activation failing
  • SSM75849ATT - EQUIPMENT: Pivi loss of gps location and clock time
  • SSM75849 - EQUIPMENT: Pivi loss of gps location and clock time
  • SSM75826ATT - EQUIPMENT: Mhev dc dc converter squeaking noise from inside the cabin
  • SSM75826 - EQUIPMENT: Mhev dc dc converter squeaking noise from inside the cabin
  • SSM75804 - ELECTRICAL SYSTEM: No communication with impa via topix cloud
  • SSM75617 - EQUIPMENT: Near field sensing feature degradation
  • SSM75826 - EQUIPMENT: Mhev dc/dc converter noisy, low battery warning illuminated.
  • SFCC_JUN2022_32 - POWER TRAIN: Driveline noise or vibration
  • SFCC_JUN2022_31 - POWER TRAIN: Vehicle smoking from tailpipe, lack of power and mil on.
  • SFCC_MAY2022_30 - POWER TRAIN: Mil on, def light on, having to program pcm or update pcm as stated on topix.
  • SFCC_MAY2022_18 - ELECTRICAL SYSTEM: Connectivity functions are no longer working (incontrol app, sota, traffic information, data functions), sos malfunction, erroneous e-call trigger
  • SSM62038Attachme - ELECTRICAL SYSTEM: Mongoose update.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM589572 - EQUIPMENT: Image.
  • SSM589571 - EQUIPMENT: Image.
  • SSM75745 - ENGINE (PWS): Engine misfire or rough running
  • SSM75725ATT - ENGINE AND ENGINE COOLING: Engine misfire or rough running
  • SSM75725 - ENGINE AND ENGINE COOLING: Engine misfire or rough running
  • SFCC_APR2022_18 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
  • SFCC_APR2022_17 - COMMUNICATION:MANUFACTURER TELEMATICS: Connectivity functions are no longer working (incontrol app, sota, traffic information, data functions), sos malfunction, erroneous e-call trigger
  • SSM75700 - POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT: 8hp 8-speed automatic transmission replacements due to automatic transmission fluid (atf) contamination with coolant.
  • SSM75709 - ELECTRICAL SYSTEM: Usb socket at front portable media interface panel inoperative or not illuminating
  • SFCC_MAR2022_22 - EQUIPMENT: Connectivity functions are no longer working (incontrol app, sota, traffic information, data functions), sos malfunction, erroneous e-call trigger
  • SSM75682 - POWER TRAIN: Transfer case judder/vibrations when a right or left steering input is applied at low speed.
  • SFCC_FEB2022_22 - ELECTRICAL SYSTEM: Connectivity functions are no longer working (incontrol app, sota, traffic information, data functions), sos malfunction, erroneous e-call trigger
  • SFCC_JAN2022_22 - ELECTRICAL SYSTEM: Connectivity functions are no longer working (incontrol app, sota, traffic information, data functions), sos malfunction, erroneous e-call trigger
  • SSM75559 - ENGINE AND ENGINE COOLING: Coolant leak from thermostat
  • SFCC_DEC2021_38 - POWER TRAIN: Vehicle smoking from tailpipe, lack of power and mil on.
  • SFCC_DEC2021_37 - POWER TRAIN: Aj20-p4 engine- coolant leak from thermostat
  • SFCC_DEC2021_20 - ELECTRICAL SYSTEM: Navigation voice guidance no longer operational after latest ngi update
  • BIG5DEC21_27A - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Voice guidance concerns when using apple carplay.
  • IC TP 21B - EQUIPMENT:ELECTRICAL:INFOTAINMENT: 4x4i screen the screen will show the correct pitch and roll angle of the vehicle apple carplay turn by turn voice guidance will now work in apple carplay maps instrument panel cluster control module b (ipcb) when playing fm radio sourc
  • SSM75619 - SEATS: Seat mounted seat switches ⿿ seats not moving
  • SSM75617 - ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR: Near field sensing feature degradation (surround camera; 360 park aid)
  • SFCC_NOV2021_47 - ELECTRICAL SYSTEM: Oil ingress in air intake system; vehicle smoking from tailpipe, lack of power and mil on
  • SFCC_NOV2021_25 - EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS: Post 21a update apple carplay® navigation voice guidance not heard
  • BIG5NOV21_41A - ELECTRICAL SYSTEM: 21a sota campaign suspended due to an issue where carplay voice guidance would not work for navigation apps, such as waze.
  • SSM75559 - ENGINE AND ENGINE COOLING: Coolant leak from thermostat
  • SSM75557 - ELECTRICAL SYSTEM: Xcl distortion or rattle noise present while using the audio system
  • SFCC_OCT2021_44 - SEATS: Seat power height adjustment motor inoperative
  • SFCC_OCT2021_43 - SEATS: Seat power fore/aft motor inoperative
  • SFCC_OCT2021_42 - SEATS: Seat recliner motor inoperative
  • SFCC_OCT2021_31 - ENGINE (PWS): Timing chain replacement vvt service part incorrectly boxed
  • SFCC_OCT2021_22 - ELECTRICAL SYSTEM: Navigation voice guidance no longer operational after latest ngi update
  • SFCC_SEP2021_25 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Navigation voice guidance no longer operational after latest ngi update
  • SFCC_SEP2021_24 - ELECTRICAL SYSTEM: Wifi networks not found
  • SFCC_AUG2021_34 - ELECTRICAL SYSTEM: Navigation voice guidance no longer operational after latest ngi update
  • SFCC_AUG2021_33 - EQUIPMENT: Connectivity functions are no longer working.
  • SFCC_AUG2021_32 - EQUIPMENT: Key remote functions and/or passive entry stopped working.
  • SFCC_AUG2021_39 - POWER TRAIN: ⿿ customer states check engine light is illuminated.
  • SFCC_AUG2021_38 - POWER TRAIN: Customer states harsh shift, transmission warning lamp.
  • SFCC_AUG2021_37 - POWER TRAIN: Customer states engine runs rough with mil illuminated.
  • SFCC_JUL2021_40 - EQUIPMENT: Navigation voice guidance no longer operational after latest ngi update
  • SSM75471 - EQUIPMENT: Alternator belt - damaged
  • SFCC_MAY2021_46 - EXTERIOR LIGHTING: A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
  • SFCC_MAY2021_44 - SEATS: A customer may report a rattle noise coming from the front seat area.
  • SFCC_JUN2021_24 - ELECTRICAL SYSTEM: Navigation voice guidance is not working with apple carplay
  • SFCC_JUN2021_23 - ELECTRICAL SYSTEM: Infotainment updates
  • SSM75443 - EQUIPMENT: Washer fluid low message displayed when washer bottle full
  • K437NAS1 - ELECTRICAL SYSTEM:SOFTWARE: Incontrol touch pro phase 2.5 software update.
  • K436NAS1 - LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH: Luggage compartment lid clash to bumper.
  • SSM75405 - POWER TRAIN: Malfunction indicator lamp
  • SFCC_APR2021_20 - ELECTRICAL SYSTEM: Imc update 21a will not install
  • SFCC_APR2021_18 - ELECTRICAL SYSTEM: Infotainment updates
  • SFCC_MAR2021_40 - EQUIPMENT: Floor ground stud corrosion
  • SFCC_FEB2021_24C - ELECTRICAL SYSTEM: Pivi ip27.1 (os 2.0.6)
  • SFCC_FEB2021_24B - ELECTRICAL SYSTEM: Tcu v19.2
  • SFCC_FEB2021_24A - ELECTRICAL SYSTEM: Imc 20c1 software release
  • SFCC_FEB2021_30 - POWER TRAIN: Rattle from engine bay
  • SFCC_MAR2021_21C - EQUIPMENT: Pivi ip27.2 (os 2.0.6)
  • SFCC_MAR2021_21B - ELECTRICAL SYSTEM: Tcu v19.2
  • SFCC_MAR2021_21A - ELECTRICAL SYSTEM: Imc 20c1 software release
  • JTB00547NAS2 - LANE DEPARTURE: The anti-lock brake system (abs) warning light may be illuminated in the instrument cluster. Upon further inspection, diagnostic trouble code (dtc) C0031-2f, C0031-29, C0031-31, C0031-62, C0034-2f, C0034-29, C0034-41, and/or C0034-62 may be
  • JTB00593NAS2 - BACK OVER PREVENTION:DISPLAY FUNCTION: In response to customer feedback on the performance of the incontrol touch pro? System, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message
  • SSM73588 - ELECTRICAL SYSTEM: Issue: customers may report a flat battery or ?Low battery - please start engine? Message after the vehicle has been standing for 24 to 60 hours.
  • SFCC_JAN2021_30 - POWER TRAIN: There is a noise coming from the engine bay.
  • SFCC_DEC2020_29 - ENGINE (PWS): The engine is running rough. There is a hesitation. The check engine mil goes on and off. There is a noise on startup.
  • SFCC_DEC2020_26 - ENGINE (PWS): There is a rattle noise coming from the engine bay.
  • JTB00635NAS2 - EQUIPMENT: There appears to be a piece of trim missing from the luggage compartment or that the luggage compartment appears unfinished.
  • JTB00595NAS2 - EQUIPMENT: There is a wind noise from the a-pillar area or that the windshield finisher is loose.
  • JTB00579NAS2 - ELECTRICAL SYSTEM:WIRING: '2 wheel drive only traction reduced' message is displayed on the instrument panel cluster (ipc). The malfunction indicator lamp (mil) is illuminated on the ipc.
  • JTB00567NAS4 - EQUIPMENT: Creak noise from front bulkhead
  • JTB00557NAS2 - ENGINE (PWS): 'adaptive dynamics fault' message displayed in instrument panel cluster (ipc)
  • JTB00480NAS3 - ENGINE (PWS): Intake camshaft variable cam timing actuator - component failure
  • SFCC_DEC2020_25 - POWER TRAIN: Check engine light is illuminated on the instrument cluster
  • SSM75133 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP: Mil on the instrument cluster
  • SSM75036 - EQUIPMENT: Front and rear park aid & park assist unavailable.
  • SFCC_NOV2020_44 - EQUIPMENT: Roof opening panel does not open fully
  • SFCC_NOV2020_31 - POWER TRAIN: Check engine light is illuminated on the instrument cluster.
  • SSM75082 - POWER TRAIN: Service replacement engines may require a balance shaft update prior to fitment.
  • SFCC Jul20_26 - ELECTRICAL SYSTEM:SOFTWARE: 20b software delay until july 15th software was delayed to include software fix for l551 apix cable issue audio popping noise ios13 bluetooth improvements additional improvements
  • SFCC Jul20_20 - ENGINE (PWS): There is a noise from the engine.
  • SFCC Jul20_16 - POWER TRAIN: Vehicle returns after turbo replacement requiring either another turbo replacement or seemingly an engine replacement
  • JLRTB02044NAS1 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PIPES, HOSES, AND FITTINGS: Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.
  • SFCC_JUN2020_19 - POWER TRAIN: The engine idle is surging following a previous repair. The engine will shut off intermittently and restart immediately with a key cycle.
  • SFCC_JUN2020_23 - POWER TRAIN: There is a noise from the engine.
  • SFCC_MAY2020_27 - POWER TRAIN: The engine idle is surging following a previous repair.
  • SFCC_MAY2020_30 - POWER TRAIN: There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
  • SSM74814_Attach - ELECTRICAL SYSTEM:SOFTWARE: Jlr is investigating an issue on incontrol touch (nli) infotainment systems, where the ⿿browse⿿ and track list⿿ tiles are greyed out (see attachment) when streaming music on bluetooth with apple handsets using ios 13.0 and above
  • SSM74814 - ELECTRICAL SYSTEM:SOFTWARE: Jlr is investigating an issue on incontrol touch (nli) infotainment systems, where the ⿿browse⿿ and track list⿿ tiles are greyed out (see attachment) when streaming music on bluetooth with apple handsets using ios 13.0 and above.
  • SSM74810 - POWER TRAIN: Jlr is investigating 3.0p s/c fead idler pulley and s/c tensioner emitting excess noise (nvh)
  • SSM74787 - ELECTRICAL SYSTEM: When attempting to complete the ⿿replace ecu⿝ application for the occupant classification system module (ocs) the application fails. The error message ⿿the following error was encountered: ⿿ is displayed to the user.
  • SSM74780 - ELECTRICAL SYSTEM: Jlr is investigating reports of customers experiencing no audio available from the radio feature (fm, am & dab), specifically relating to reports of the touchscreen displaying ⿿radio not available⿝ from vehicle start-up and continues
  • SFCC_APR20_PG31 - ELECTRICAL SYSTEM: Popping sound or crackling noise from the audio system while in use.
  • SFCC_APR20_PG28 - ELECTRICAL SYSTEM: To update incontrol touch pro vehicles to the latest imc software level, and to enable sota updates moving forward. Sota updates sent direct to customers on sota eligible & enabled vehicles with latest level imc software.
  • SFCC_APR20_PG21 - ENGINE AND ENGINE COOLING: The engine idle is surging following a previous repair.
  • SFCC_MAR12_30 - ELECTRICAL SYSTEM: Popping sound or crackling noise from the audio system while in use.
  • SFCC_MAR12_29 - ELECTRICAL SYSTEM: Xm radio is inop.
  • SFCC_MAR12_20 - ENGINE (PWS): There is a noise from the engine. The charge warning lamp is on.
  • SSM74385Att2 - ENGINE (PWS): Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concern
  • SSM74385Att1 - ENGINE (PWS): Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concern
  • SSM74385 - ENGINE (PWS): Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concern
  • SFCC_FEB20_34 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Xm radio is inop.
  • RCTR_29JAN20_14 - ELECTRICAL SYSTEM: Pop noise from audio output
  • SFCC_NOV19_30 - ELECTRICAL SYSTEM: Popping sound or crackling noise from the audio system while in use.
  • SFCC_NOV19_21 - ENGINE (PWS): The check engine mil is on.
  • TechRS_NOV19_109 - EQUIPMENT ADAPTIVE/MOBILITY: Web browser functionality is not available.
  • TechRS_NOV19_108 - EQUIPMENT: Voice control is not able to locate destination entry.
  • TechRS_NOV19_106 - EQUIPMENT ADAPTIVE/MOBILITY: Quiescent battery drain due to tcu module.
  • TechRS_NOV19_104 - EQUIPMENT: Sota download does not complete first time through
  • Tech_RS_NOV19_97 - ELECTRICAL SYSTEM: Customer may state there is no audio present or volume control.
  • Tech_RS_NOV19_96 - ELECTRICAL SYSTEM: Customer may state there is no audio present or volume control.
  • Tech_RS_NOV19_95 - ELECTRICAL SYSTEM: Customer may state there is a pop noise or crackle when playing the audio.
  • SFCC_OCT19_28 - ELECTRICAL SYSTEM: Intermittent bluetooth connection on android equipped device with software 9.0
  • SFCC_OCT19_27 - EQUIPMENT: Popping sound or crackling noise from the audio system while in use.
  • SFCC_OCT19_25 - FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP: The check engine mil is on there is a noise from the engine
  • SSM74590 - EQUIPMENT: Customers can experiences bluetooth connection issues after updating their apple devices to apple ios 13.0 or later versions.
  • SSM74589 - FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP: Vehicles equipped with an aj126 supercharged v6 engine are experiencing noise from the hp fuel pumps and/or a check engine mil illuminated with one of the following dtcs stored in the pcm. P228F-85 P025C-11 P0251-13 P064A-38 P0256-1
  • SSM74570 - ELECTRICAL SYSTEM: Customer experiences, ⿿low battery message⿿ on the instrument panel, and is unable to start the vehicle.
  • SSM74567Att - PARKING BRAKE: Epb (emergency park brake) is applied and will not release. The epb applied light is not on. The abs (anti-lock braking system), dsc (dynamic stability control) and brake warning lights are on. The "autonomous emergency braking not availa
  • SSM74567 - SERVICE BRAKES, AIR: Epb (emergency park brake) is applied and will not release. The epb applied light is not on. The abs (anti-lock braking system), dsc (dynamic stability control) and brake warning lights are on. The "autonomous emergency braking not availa
  • JTB00677NAS2 - POWER TRAIN: An oil leak from underneath the vehicle may be evident. Upon further inspection, the leak may be found to be from the transmission.
  • JLRTB02006NAS1 - EQUIPMENT: The air flow from the front air vents has become reduced.
  • SFCC SEP19 Slide - EQUIPMENT: Popping sound or crackling noise from the audio system while in use.
  • NAS1909013 - EQUIPMENT: Service actions h251 and n377 are owner notified programs (onp) to update incontrol touch pro? Software in 2016-18my vehicles to version 19b from earlier levels. This upgrade will be free of charge and delivered via the standard campaign p
  • JTB00514NAS5 - EQUIPMENT: The digital disc player will not eject, occasionally skips tracks, cycles quickly through tracks and 'locks up.' on-screen commands may also fail to operate, an ignition cycle usually temporarily resolves the problem.
  • SSM74557 - EQUIPMENT: Apple devices with ios version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the usb cable and carplay mode active.
  • SSM74447 - ELECTRICAL SYSTEM: Issue: inconsistent bluetooth connectivity for android based operating systems following an android software update to pie 9. The concern will only affect new low line infotainment (nli) systems.
  • SFCC_AUG19_Slide - EQUIPMENT:ELECTRICAL: Intermittent bluetooth connection on android equipped device with software 9.0
  • SFCC_AUG19_Slide - EQUIPMENT:ELECTRICAL: Popping sound or crackling noise from the audio system while in use.
  • SFCC_AUG19_Slide - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Incorrect def quality & no restarts in xxx miles on the ipc
  • JTB00664NAS3 - EQUIPMENT: A customer may express a concern that the auto stop/start system does not function as expected.
  • JTB00619NAS3 - ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK: A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
  • SFCC_JUN19_Slide - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Incontrol touch pro customer may experience a satellite radio (sdar) favorite missing and replaced with a ?2500? Status.
  • SFCC_JUN19_Slide - EQUIPMENT:ELECTRICAL: Not able to hear incoming calls with iphone at ios 12.2 / 12.3 software
  • SFCC_JUN19_Slide - EQUIPMENT:ELECTRICAL: Intermittent bluetooth connection on android equipped device with software 9.0
  • SFCC_JUN19_Slide - EQUIPMENT: Popping sound or crackling noise from the audio system while in use.
  • JTB00697NAS1 - ELECTRICAL SYSTEM: The mil is illuminated on the ic with no restricted performance or loss of power experienced. Further investigation has found that dtc P0496-00 is stored in the powertrain control module (pcm).
  • JTB00591NAS3 - EQUIPMENT: The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear. This affects only vehicles with oyster color seat trim.
  • SFCC_JUN19_Slide - ELECTRICAL SYSTEM:SOFTWARE: Incorrect def quality & no restarts in xxx miles on the ipc
  • SSM74447 - EQUIPMENT: Inconsistent bluetooth connectivity for android based operating systems following an android software update to pie 9. The concern will only affect new low line infotainment (nli) systems.
  • SFCC_JUL19_Slide - TIRES:VALVE: The tire valve stem is broken or cracked.
  • SFCC_JUL19_Slide - EQUIPMENT: Not able to hear incoming calls with iphone at ios 12.2 / 12.3 softw
  • SFCC_JUL19_Slide - ELECTRICAL SYSTEM:SOFTWARE: Intermittent bluetooth connection on android equipped device with software 9.0
  • SFCC_JUL19_Slide - ELECTRICAL SYSTEM: Popping sound or crackling noise from the audio system while in use.
  • SFCC_JUL19_Slide - ENGINE AND ENGINE COOLING:ENGINE:DIESEL: Check engine light illuminated, restricted performance message on ipc
  • SFCC_JUL19_Slide - ENGINE (PWS): No oil pressure on new engine; bolts from original engine seem to bottom out on new engine
  • SFCC_JUL19_Slide - EQUIPMENT: Incorrect def quality & no restarts in xxx miles on the ipc
  • SSM74490Attachme - EQUIPMENT ADAPTIVE/MOBILITY: Customers may report that no audio can be heard in the vehicle. Examples of this may include: no infotainment audio, no audio from park aid, no audio from rear seat entertainment, customers with telematics fitted may also report that intern
  • SSM74490 - EQUIPMENT ADAPTIVE/MOBILITY: Customers may report that no audio can be heard in the vehicle. Examples of this may include: no infotainment audio, no audio from park aid, no audio from rear seat entertainment, customers with telematics fitted may also report that intern
  • SFCC-JUN19-Slide - EQUIPMENT: Incontrol touch pro customer may experience a satellite radio (sdar) favorite missing and replaced with a ?2500? Status.
  • SFCC-JUN19-Slide - ELECTRICAL SYSTEM: Not able to hear incoming calls with iphone at ios 12.2 / 12.3 software
  • SFCC-JUN19-Slide - EQUIPMENT: Intermittent bluetooth connection on android equipped device with software 9.0
  • SFCC-JUN19-Slide - EQUIPMENT: Popping sound or crackling noise from the audio system while in use.
  • SFCC-JUN19-Slide - ELECTRICAL SYSTEM: Incorrect def quality & no restarts in xxx miles on the ipc
  • SSM74447 - ELECTRICAL SYSTEM: Inconsistent bluetooth connectivity for android based operating systems following an android software update to pie 9. The concern will only affect new low line infotainment (nli) systems.
  • SFCCMAY19Slide27 - ELECTRICAL SYSTEM: Not able to hear incoming calls with iphone at 12.2 software.
  • SFCCMAY19Slide26 - EQUIPMENT: Intermittent bluetooth connection on android equipped device with software 9.0
  • SFCCMAY19Slide25 - EQUIPMENT: Popping sound or crackling noise from the audio system while in use.
  • SFCCMAY19Slide13 - ELECTRICAL SYSTEM: Incorrect def quality & no restarts in ?Xxx? Miles is on the ipc
  • SFCC_APRIL19_Sli - ENGINE (PWS): Pcv diaphramtorn. The check engine lamp is illuminated.
  • SFCC_APRIL19_Sli - EQUIPMENT ADAPTIVE/MOBILITY: The yellow reflector in the headlamp assembly is delaminating
  • JTB00672NAS1 - ENGINE AND ENGINE COOLING: A fluid leak may be visible under the vehicle and/or a 'coolant level low' message may be displayed on the instrument cluster (ic).
  • SSM74304 - ELECTRICAL SYSTEM: After an infotainment master control module (imc) software update: phone will not connect via bluetooth, voice commands no longer work
  • SFCC_14MAR19_Sli - ENGINE (PWS): The check engine lamp is on and the vehicle is running rough.
  • SFCC_14MAR19_Sli - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL: Check engine light illuminated, restricted performance message on ipc
  • SSM74337 - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL: Variations of P0087 for the fuel rail pressure sensor are stored in the pcm
  • SSM73798 - ELECTRICAL SYSTEM: Following a software update or an attempt to update the incontrol touch pro system, one of the conditions listed below has been identified: incontrol touch pro system constantly restarting voice / speech concern navigation concern live
  • SSM74309Attachme - ENGINE (PWS): Malfunction indicator lamp (mil) illuminated. Dtc P242B-64 logged in powertrain control module (pcm). Issue applies to aj20-d4 engine only.
  • SSM74309Attachme - ELECTRICAL SYSTEM: Malfunction indicator lamp (mil) illuminated. Dtc P242B-64 logged in powertrain control module (pcm). Issue applies to aj20-d4 engine only.
  • SSM74309 - ELECTRICAL SYSTEM: Malfunction indicator lamp (mil) illuminated. Dtc P242B-64 logged in powertrain control module (pcm). Issue applies to aj20-d4 engine only.
  • SSM74179Attachme - POWER TRAIN: Customer reports "traction reduced - 2 wheel drive only? Warning message displayed on the instrument cluster (ic). One or more of the dtc?S P1889-18, P1889-19, P1889-1f, P188E-11, P188E-12 and P188E-13 will be stored in the tccm (transfer c
  • SSM74179 - POWER TRAIN: Customer reports "traction reduced - 2 wheel drive only? Warning message displayed on the instrument cluster (ic). One or more of the dtc?S P1889-18, P1889-19, P1889-1f, P188E-11, P188E-12 and P188E-13 will be stored in the tccm (transfer c
  • SFCC-Slide39 - EQUIPMENT: Customers may report the removable recovery panel is loose incorrectly aligned.
  • SFCC-Slide22 - EQUIPMENT: Incontrol touch pro inoperative
  • SSM74160 - ENGINE (PWS): Customer may report an unusual engine noise/loss or performance and illumination of the mil lamp on the instrument cluster.
  • SSM74312 - ELECTRICAL SYSTEM: "traction reduced - 2 wheel drive only" warning message displayed on the instrument cluster (ic) - one or more of the following dtcs will be stored in the transfer case control module (tccm) : P1889-18, P1889-19, P1889-1f, P188E-11, P188E-1
  • SSM74289 - ELECTRICAL SYSTEM: Customer complains dpf warning light is on. Diagnostics tool flag dtc P242B-64: exhaust gas temperature sensor circuit range/performance bank 1 sensor 3 - signal plausibility failure.
  • JTB00664NAS2 - ELECTRICAL SYSTEM: The auto stop/start system may not function as expected.
  • SSM74171 - EQUIPMENT: U1000-00 present in bcm. One or more bcm outputs not functioning. Examples include: exterior lighting; interior lighting (especially interior lights on x260, x760 or x761); sun roof blinds; steering wheel adjust; eco stop start.
  • SSM73713 - SERVICE BRAKES, HYDRAULIC: A customer may report a squeal noise coming from front brakes during brake application. This will usually occur whilst cold.
  • JTB00567NAS3 - EQUIPMENT: A creak noise may be evident from the front bulkhead.
  • SSM74280 - ENGINE (PWS): Check engine light is illuminated and the dtc P0496-00 is stored in the pcm.
  • SSM74278 - SEATS: Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic trouble code (dtc) B1B87-31, stored in driver seat module (dsm) or passenger seat module (psm) note: that the seat
  • SSM74285 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
  • JTB00578NAS3 - LATCHES/LOCKS/LINKAGES: The keyless entry system lock function may not operate or operates intermittently.
  • SSM74304 - EQUIPMENT:ELECTRICAL: After an infotainment master control module (imc) software update: phone will not connect via bluetooth voice commands no longer work
  • JTB00667NAS3 - ENGINE (PWS): A whine noise from the engine may be evident.
  • SFCC_10JAN19_Sli - EQUIPMENT: Customers may express a concern of water ingress into the front footwells.
  • SFCC_10JAN19_Sli - ENGINE (PWS): Check engine light illuminated, restricted performance message on ipc
  • SFCC_10JAN19_Sli - ELECTRICAL SYSTEM: Incontrol touch pro inoperative
  • JTB00670NAS1 - STRUCTURE: A water leak into the front left and/or right footwells may be evident.
  • JTB00552NAS7 - ELECTRICAL SYSTEM: In response to customer feedback on the performance of the incontrol touch pro? System, jaguar land rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
  • SSM74160Attachme - ELECTRICAL SYSTEM: A customer may raise a concern with the malfunction indicator lamp illuminated on the instrument cluster with no driveability concern. During interrogation dtc?S P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00
  • SSM74160 - ELECTRICAL SYSTEM: A customer may raise a concern with the malfunction indicator lamp illuminated on the instrument cluster with no driveability concern. During interrogation dtc?S P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00
  • SSM73798 - ELECTRICAL SYSTEM: Following a software update or an attempt to update the incontrol touch pro system, one of the conditions listed below has been identified: 1. Incontrol touch pro system constantly restarting 2. Voice / speech concern 3. Navigation conce
  • SSM73874 - ELECTRICAL SYSTEM: When carrying out the pre delivery inspection routine using pathfinder the e-call button may not illuminate and/ or ?Sos is not available? Displayed on the instrument cluster? Due to activation failure.
  • SSM74188 - ENGINE AND ENGINE COOLING: Customers may complain of engine oil leaks as the timing chain cover plug has become loose or come adrift over time. Jlr has seen a recent increase in complaints about this issue.
  • JTB00667NAS1 - ENGINE AND ENGINE COOLING: A whine noise from the engine may be evident.
  • SSM74179Attachme - ELECTRICAL SYSTEM: Customer reports "traction reduced - 2 wheel drive only? Warning message displayed on the instrument cluster (ic). One or more of the dtc?S P1889-18, P1889-19, P1889-1f, P188E-11, P188E-12 and P188E-13 will be stored in the tccm (transfer c
  • SSM74179 - EQUIPMENT: Customer reports "traction reduced - 2 wheel drive only? Warning message displayed on the instrument cluster (ic). One or more of the dtc?S P1889-18, P1889-19, P1889-1f, P188E-11, P188E-12 and P188E-13 will be stored in the tccm (transfer c
  • SSM74171 - ELECTRICAL SYSTEM: U1000-00 present in bcm. One or more bcm outputs not functioning. Examples include: exterior lighting; interior lighting (especially interior lights on x260, x760 or x761); sun roof blinds; steering wheel adjust; eco stop start.
  • SSM74132 - ELECTRICAL SYSTEM: X260 / x760 left hand side of full tft instrument pack (ipc) goes blank when selecting "polish" language from main menu.
  • SSM74139 - SUSPENSION: Excessive vibration of vehicle when stationary at idle.
  • SSM74131 - ELECTRICAL SYSTEM: Jaguar land rover released pathfinder 195 on 11th october and symptom driven diagnostics (sdd) 154.05 on 8th october. As part of our continued efforts in increasing our customer experience, the release contains the latest incontrol softwar
  • SSM72307 - BACK OVER PREVENTION: The message "radar sensor blocked" appears in instrument pack display. If blockage occurs while acc is being used, ?Driver intervene? And/or "radar sensor blocked" message will appear on the cluster and dtc C1A67-97 is also set. Blockage c
  • SSM74008Attachme - POWER TRAIN: Automatic transmission oil leaks (8hp45/75) resulting in transmission sump replacements.
  • SSM74008 - POWER TRAIN: Automatic transmission oil leaks (8hp45/75) resulting in transmission sump replacements.
  • SSM73713 - SERVICE BRAKES, HYDRAULIC: A customer may report a squeal noise coming from front brakes during brake application. This will usually occur whilst cold.
  • SSM74092 - POWER TRAIN: The customer reports reduced performance with P0191-85 observed in the pcm. This may or may not also illuminate the mil. Dtcs P168F-00, P2178-00, or P144C-00 may be stored also.
  • SSM74096 - ENGINE (PWS): The retailer may notice that the passive start function does not work after the pre delivery inspection (pdi) has been completed using pathfinder.
  • JTB00458NAS4 - STEERING:ELECTRIC POWER ASSIST SYSTEM: A 'rattle' noise may be evident from the front of the vehicle when driving between 10-25mph (16-40km/h) over cobblestones, damaged roads, and/or other similar surfaces.
  • SSM72254 - POWER TRAIN: Automatic transmission oil leaks (8hp45/75) resulting in transmission sump replacements.
  • SSM74092 - ENGINE (PWS): The customer reports reduced performance with P0191-85 observed in the pcm. This may or may not also illuminate the mil. Dtcs P168F-00, P2178-00, or P144C-00 may be stored also.
  • SSM74008Attachme - POWER TRAIN: Automatic transmission oil leaks (8hp45/75) resulting in transmission sump replacements.
  • SSM74008Attachme - POWER TRAIN: Automatic transmission oil leaks (8hp45/75) resulting in transmission sump replacements.
  • SSM74008 - POWER TRAIN: Automatic transmission oil leaks (8hp45/75) resulting in transmission sump replacements.
  • SSM74075 - ELECTRICAL SYSTEM: After successfully updating the gateway control module (gwm), the vehicle is left with no ignition and pathfinder will not be able to communicate with any module but the gwm.
  • SSM74048 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative.
  • JTB00458NAS3.3 - STEERING:ELECTRIC POWER ASSIST SYSTEM: A 'rattle' noise may be evident from the front of the vehicle when driving between 10-25mph (16-40km/h) over cobblestones, damaged roads, and or other similar surfaces.
  • JTB00619NAS2.3 - LATCHES/LOCKS/LINKAGES:HOOD:LATCH: A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
  • JTB00458NAS3.2 - STEERING:ELECTRIC POWER ASSIST SYSTEM: A 'rattle' noise may be evident from the front of the vehicle when driving between 10-25mph (16-40km/h) over cobblestones, damaged roads, and or other similar surfaces.
  • JTB00619NAS2.2 - LATCHES/LOCKS/LINKAGES:HOOD:LATCH: A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
  • JTB00458NAS3.1 - STEERING:ELECTRIC POWER ASSIST SYSTEM: A 'rattle' noise may be evident from the front of the vehicle when driving between 10-25mph (16-40km/h) over cobblestones, damaged roads, and or other similar surfaces.
  • JTB00619NAS2.1 - LATCHES/LOCKS/LINKAGES:HOOD:LATCH: A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
  • SSM74038 - POWER TRAIN: Issue: a customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns
  • SSM72498 - WHEELS: Issue: wheel stud failures (fractures).
  • SSM74060 - EQUIPMENT: Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
  • SSM74063 - EQUIPMENT ADAPTIVE/MOBILITY: Issue: a customer may report any of the following concerns when selecting functions on the touch screen for 16my onwards: video playback not possible although sound is functioning correctly. 17c4 live apps and web browser inoperative. 18m
  • SSM73690 - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR: Issue: customer experiences park brake and/or abs warning message on instrument cluster. Park brake may not release. One or more of the following dtc's may be stored in the anti-lock brake system control module: C2007-13 - right motor - cir
  • JTB00458NAS3 - STEERING:ELECTRIC POWER ASSIST SYSTEM: A 'rattle' noise may be evident from the front of the vehicle when driving between 10-25mph (16-40km/h) over cobblestones, damaged roads, and or other similar surfaces.
  • JTB00619NAS2 - LATCHES/LOCKS/LINKAGES:HOOD:LATCH: The reissue replaces all previous version. Please destroy all previous versions.
  • SSM73993 - ELECTRICAL SYSTEM: Issue: reports have been received that when attempting to update control modules that are on the high speed can network, sdd can fail to complete the software download and displays a on screen message 'a failure occurred - error code a02 =
  • SSM73960.2 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Issue: the customer reports reduced performance with P0191-85 observed in the pcm. This may or may not also illuminate the mil
  • JTB00646NAS1 - STRUCTURE: Water ingress into the passenger and/or luggage compartment may be evident.
  • SSM73822 - STEERING: Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle.
  • SSM73966 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Issue: the customer reports a mil and P144C-00 is observed in the pcm.
  • SSM73960 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Issue: the customer reports reduced performance with P0191-85 observed in the pcm. This may or may not also illuminate the mil.
  • SSM73948 - ELECTRICAL SYSTEM: Issue: customers may report that the stop start function is intermittently not working for long periods of time during a drive cycle.
  • SSM73929 Attachm - BRAKES (PWS): Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
  • SSM73929 Attachm - BRAKES (PWS): Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
  • SSM73929 - BRAKES (PWS): Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
  • SSM73960.2 - POWER TRAIN: Issue: the customer reports reduced performance with P0191-85 observed in the pcm. This may or may not also illuminate the mil. Dtcs P168F-00, P2178-00, or P144C-00 may be stored also.
  • SSM74048 - EQUIPMENT:ELECTRICAL: Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative.
  • SSM74054 - ELECTRICAL SYSTEM: Issue: ?Sos limited availability? Warning is displayed on the ic (instrument cluster along with diagnostic trouble code (dtc) U3000-49 logged in the tcu (telematics control unit).
  • SSM74034 - ELECTRICAL SYSTEM: Issue: while carrying out the pre delivery inspection (pdi) using pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? May also appear on
  • JTB00591NAS2 - SEATS: The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear. This affects only vehicles with light oyster color seat trim.
  • SFCC_09AUG18_REV - ELECTRICAL SYSTEM: A customer may report "hood open" message displays on ip with hood closed.
  • SFCC_09AUG18_REV - ELECTRICAL SYSTEM: 18c - new face of incontrol touch pro and 18c software improvements
  • SFCC_09AUG18_REV - EQUIPMENT: Sim card activation issues
  • SFCC_09AUG18_REV - EQUIPMENT: Incontrol touch pro phase 4 customer letter
  • SFCC_09AUG18_REV - ELECTRICAL SYSTEM: Customersmay report a check engine lamp illumination on the instrument cluster.
  • SSM73690 Attachm - ELECTRICAL SYSTEM: Issue: customer experiences park brake warning message on instrument cluster. Park brake may not release. One or more of the following dtc's may be stored in the anti lock brake system control module: C2007-13 - right motor - circuit open,
  • SSM73690 Attachm - ELECTRICAL SYSTEM: Issue: customer experiences park brake warning message on instrument cluster. Park brake may not release. One or more of the following dtc's may be stored in the anti lock brake system control module: C2007-13 - right motor - circuit open,
  • SSM73690 - ELECTRICAL SYSTEM: Issue: customer experiences park brake warning message on instrument cluster. Park brake may not release. One or more of the following dtc's may be stored in the anti lock brake system control module: C2007-13 - right motor - circuit open,
  • SSM73960 - ELECTRICAL SYSTEM: Issue: the customer reports reduced performance with P0191-85 observed in the pcm. This may or may not also illuminate the mil. Dtcs P168F-00, P2178-00, or P144C-00 may be stored also.
  • JTB00634NAS2 - EQUIPMENT: On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
  • SSM73975 - ENGINE (PWS): Issue: jlr have received a number of reports reference timing chain cover plugs. Customers may complain of engine oil leaks as these plugs have become loose or come adrift over time.
  • 6-379NAS2 - ENGINE (PWS): An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the
  • H059NAS2 - ENGINE (PWS): An issue has been identified on certain vehicles within the listed affected vehicle range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaf
  • SSM74000 - ELECTRICAL SYSTEM:SOFTWARE: Issue: jaguar land rover has identified concerns that affects the update of the infotainment master controller (imc) .The concern occurs when updating to phase 4.0 using pathfinder 180
  • JTB00552NAS6 - ELECTRICAL SYSTEM:SOFTWARE: In response to customer feedback on the performance of the incontrol touch pro? System, jaguar land rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
  • SSM73929 Attachm - SERVICE BRAKES, AIR:DISC: Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
  • SSM73929 Attachm - SERVICE BRAKES, AIR:DISC: Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
  • SSM73930 - ELECTRICAL SYSTEM:SOFTWARE: Issue: in some cases, vehicles that have been updated to incontrol touch pro with version 18b, the infotainment system can no longer provide navigation destination entry via voice control.
  • SSM73888 Attachm - TIRES: Issue: low speed manoeuvring front tyre skipping phenomenon
  • SSM73888 - TIRES: Issue: low speed manoeuvring front tyre skipping phenomenon
  • H017NAS3 - ELECTRICAL SYSTEM:SOFTWARE: An issue has been identified on certain vehicles within the listed affected vehicle range which may experience the satellite digital audio radio service (sdars) system 'freeze' on the current channel, not allowing users to select another ch
  • SSM73798 - ELECTRICAL SYSTEM:SOFTWARE: Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
  • SSM72960 - EQUIPMENT:ELECTRICAL: Issue: tunescan does not operate, scrolling window animation is constantly running.
  • SSM73671 - ELECTRICAL SYSTEM: A customer may report one or more of: lack of power, restricted performance displayed on instrument cluster (ic), malfunction indicator light (mil) appears on instrument cluster (ic).
  • SSM73814 - ENGINE AND ENGINE COOLING: Issue: customer reports that, intermittently, the vehicle will not crank.
  • SSM73824 - ELECTRICAL SYSTEM: Customers report the eco stop/start is not working. Retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same customer concern of eco
  • SSM73854 - EXTERIOR LIGHTING: Issue: customer may report water ingress into the vehicle via the rear high mounted stop lamp up to vin ranges, xf - y00001 - 59625 2016 my - 2017my, xe - 900001 -995971 2016 - 2017 solihull, xe - P00126- P28201 2017 - 2017
  • SSM73798 - ELECTRICAL SYSTEM:SOFTWARE: Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
  • SSM73852 - ELECTRICAL SYSTEM: Issue: customer may complain that ? Gearbox fault is displayed on the instrument cluster (ic) flashing ?D? On the transmission control switch and/or instrument cluster (ic) following an eco stop/start event.
  • SSM73850 - EQUIPMENT: Issue: the technician may notice that the all terrain control module (atcm) shows offline within the ecu diagnostics menu, of pathfinder. The concern prevents the technician from using pathfinder to diagnose or rectify concerns with atcm.
  • SSM73844 - EQUIPMENT: In the event that an srs firing circuit is found to be damaged, please refer to scn jlrP00128 and topix (workshop manual section 418-02 - description and operation ? Diagnosis and testing) for the updated wiring repair standard and guidelin
  • SSM73839 - ENGINE AND ENGINE COOLING:ENGINE:DIESEL: Issue: a concern has been identified on certain xf, xe and f-pace vehicles equipped with the ingenium 2.0l diesel engine which may exhibit an audible engine whine detectable within the cabin
  • JTB00514NAS4 - EQUIPMENT: The digital disc may not eject from the digital disc player or intermittently skips tracks, cycles quickly through tracks, and/or 'locks up.' on-screen commands and eject cd may also fail to operate. An ignition cycle usually temporarily re
  • 6-384NAS3 - STRUCTURE: An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where due to a change to the robotic sealing process, a small area of sealant at the left and right a-pillar has been omitted. As a
  • SSM73798.1 - ELECTRICAL SYSTEM: Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
  • SSM72302 - ELECTRICAL SYSTEM: Issue: B1412-96 being flagged in the gateway module
  • SSM73462 - EQUIPMENT: Issue: 1/ when the iphone is connected to bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone
  • SSM72307 - EQUIPMENT: Issue: the message "radar sensor blocked" appears in instrument pack display. If blockage occurs while acc is being used, ?Driver intervene? And/or "radar sensor blocked" message will appear on the cluster and dtc C1A67-97 is also set. Bloc
  • SSM73728 - ENGINE (PWS): Issue: the customer is unable to start their vehicle or a warning message displayed on the instrument cluster "re-start will not be possible in xxxx miles". Any of the following dtc's may have been triggered: P203B, P203C, P203D, P215C. Alt
  • SFCC_10MAY18_01 - EQUIPMENT ADAPTIVE/MOBILITY: Upon investigation a technician may find that the telematics control module (tcu) is not reporting on the network.
  • 6-384NAS2 - EQUIPMENT ADAPTIVE/MOBILITY: An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where due to a change to the robotic sealing process, a small area of sealant at the left and right a-pillar has been omitted. As a
  • JTB00635NAS1 - EQUIPMENT: A piece of trim may appear to be missing from the luggage compartment or the luggage compartment appears unfinished.
  • H110NAS2 - STRUCTURE: An issue has been identified on certain vehicles within the listed affected vehicle range where due to a change to the robotic sealing process, a small area of sealant at the left and right a-pillar was omitted. As a result of this, water c
  • JTB00633NAS1 - ELECTRICAL SYSTEM: The electric park brake (epb) may not release fully and the brake warning lamp will illuminate on the instrument cluster with the warning message 'recalibrate epb' displayed in the message center.
  • JTB00567NAS2 - STRUCTURE: A creak noise may be evident from the front bulkhead.
  • JTB00640NAS1 - EQUIPMENT ADAPTIVE/MOBILITY: A slosh/slap noise from the front and/or rear door(s) may be evident. Upon further inspection, water may be found to be trapped in the door(s).
  • 6-384NAS - EQUIPMENT ADAPTIVE/MOBILITY: An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where due to a change to the robotic sealing process, a small area of sealant at the left and right a-pillar has been omitted. As a
  • SSM73798 - ELECTRICAL SYSTEM: Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
  • JTB00634NAS1 - EQUIPMENT ADAPTIVE/MOBILITY: On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
  • H110NAS1 - STRUCTURE: An issue has been identified on certain vehicles within the listed affected vehicle range where due to a change to the robotic sealing process, a small area of sealant at the left and right a-pillar was omitted. As a result of this, water c
  • SSM73019 - LANE DEPARTURE: LANE KEEP: STEERING ASSIST: Issue the image processing module a (ipma module, forward looking camera) is being changed unnecessarily and to aid in correctly diagnosing customer issues related to the lane keep assist(lka) and lane departure warning(ldw) features. T
  • 6-342NAS2 - EQUIPMENT: Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the luggage compartment lid may foul the rear bumper cover when closing, resulting in paint damage to the bump
  • SSM73030 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Issue: jlr are investigating x260/x760/x761 ingenium i4 2.0l diesel powertrain control module (pcm) logging dtc P062F- 44 - eeprom error.
  • SSM72925 - VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR: Issue: exterior door mirror dip position does not always return to previously set position when reverse gear is engaged and then changed back to drive.
  • K436NAS2 - EQUIPMENT: Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where the luggage compartment lid may foul the rear bumper cover when closing, resulting in paint damage to the bumper cover.
  • JTB00518NAS3 - ENGINE (PWS): Situation: an engine coolant leak may be evident from the engine coolant expansion tank filler neck. This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the instrument cluster.
  • 6-379NAS - ENGINE (PWS): An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to th
  • H059NAS1 - ENGINE (PWS): An issue has been identified on certain vehicles within the listed affected vehicle range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaf
  • SSM73813 Attachm - VISIBILITY:WINDSHIELD: Issue: jlr quality are investigating issues with cracks in front windscreens on f-pace x761 xj x351 xf x260 xe x760 f-type x152
  • SSM73813 - VISIBILITY:WINDSHIELD: Issue: jlr quality are investigating issues with cracks in front windscreens on f-pace x761 xj x351 xf x260 xe x760 f-type x152
  • SSM73824 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Action: when completing primary battery diagnosis for eco stop concerns, it is recommended to use the midtronics grx-3080 battery tester. Jlr are currrently investigating a hand held battery tester to replace the midtronics exp-1080. The mi
  • SSM73822 Attachm - STEERING: STEERING WHEEL/HANDLE BAR: Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle.
  • SSM73822 - STEERING: STEERING WHEEL/HANDLE BAR: Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle.
  • JTB00619NAS1 - LATCHES/LOCKS/LINKAGES:HOOD:LATCH: The 'hood open' warning message may be displayed on the instrument cluster (ic) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched
  • SSM73793 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: voice commands are not recognized. Voice outpu
  • SSM73814 - ENGINE (PWS): Issue: customer reports that, intermittently, the vehicle will not crank.
  • SSM73809 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Issue: powertrain transmission module learn adaption routine has been instated on sdd/pathfinder.
  • SSM73156 - VISIBILITY:WINDSHIELD WIPER/WASHER: Issue: a customer may present a vehicle exhibiting judder and / or noise from the front wiper blade during normal operation.
  • JTB00578NAS2 - EQUIPMENT:ELECTRICAL: The keyless entry system lock function may not operate or operates intermittently.
  • SSM73588 Attachm - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Issue: customers may report a flat battery or ?Low battery - please start engine? Message after the vehicle has been standing for 24 to 60 hours.
  • SSM73588 Attachm - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Issue: customers may report a flat battery or ?Low battery - please start engine? Message after the vehicle has been standing for 24 to 60 hours.
  • SSM73588 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Issue: customers may report a flat battery or ?Low battery - please start engine? Message after the vehicle has been standing for 24 to 60 hours.
  • JTB00606NAS1 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: The incontrol secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the telematics service provider contacting the customer to confirm if theft has occurred. Until the cust
  • JTB00575NAS2 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: On vehicles fitted with the incontrol touch? Information and entertainment system, the system may intermittently, and without user input, 'reset' -- the touchsceen will become blank and then display the jaguar logo.
  • SSM73798 - ELECTRICAL SYSTEM:SOFTWARE: Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
  • JTB00458NAS2 - STEERING:ELECTRIC POWER ASSIST SYSTEM: A 'rattle' noise may be evident from the front of the vehicle when driving between 10-25mph (16-40km/h) over cobblestones, damaged roads, and or other similar surfaces.
  • SSM73789 Attachm - ENGINE AND ENGINE COOLING: Issue: the customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? See attached photos
  • SSM73789 Attachm - ENGINE AND ENGINE COOLING: Issue: the customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? See attached photos
  • SSM73789 Attachm - ENGINE AND ENGINE COOLING: Issue: the customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? See attached photos
  • SSM73789 Attachm - ENGINE AND ENGINE COOLING: Issue: the customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? See attached photos
  • SSM73789 - ENGINE AND ENGINE COOLING: Issue: the customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? See attached photos
  • SFCC_08MAR18_05 - STRUCTURE: Tcu water ingress
  • SFCC_08MAR18 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Jaguar land rover shop foreman conference call
  • SSM73781 - ELECTRICAL SYSTEM:SOFTWARE: The image processing module a (ipma)has not been updated to latest level software.
  • JTB00515NAS2 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): The engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) P025C-11 stored in the powertrain control module (pcm).
  • SSM72933 - STEERING:COLUMN: Issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. This issue is affecting x260, x760 and x761.
  • SSM73384 - POWER TRAIN: Issue: rear differential oil leak evident from the pinion seal.
  • SSM73410 - ELECTRICAL SYSTEM: Issue: a technician may want to run the ?Powertrain ? Transmission module adaption clear? Routine, for any vehicle with an 8hp transmission, and will not be able to find the routine within sdd.
  • SSM72498 - WHEELS:LUGS/NUTS/BOLTS: Issue: wheel stud failures (fractures).
  • SSM73381 - STRUCTURE:BODY: Issue: body panel(s)unibody
  • SFCC_14DEC17 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Presentation from dealer shop foreman conference call
  • SSM73473 Attachm - WHEELS: Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle
  • SSM73473 - WHEELS: Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle
  • SSM73201 - ENGINE (PWS): Issue: customer may report mil (malfunction indicator light) and / or a restricted performance warning on their instrument display. Dtc's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16my onwards for ingenium 2.0d & 3.0 td
  • SSM73542 - ENGINE (PWS): Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
  • SSM73511 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Issue: jaguar headlining cleaning products
  • SSM73700 - ELECTRICAL SYSTEM:SOFTWARE: Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. Addi
  • JA17TE-09 - ELECTRICAL SYSTEM:SOFTWARE: Temporary suspension of 17c next generation infotainment (ngi) download
  • JTB00556NAS1 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN: The electric cooling fans may continue to operate, causing a noise from the engine compartment. The engine malfunction indicator lamp (mil) may also be illuminated with diagnostic trouble code (dtc) P0116-24 stored.
  • SSM73599 - FUEL SYSTEM, DIESEL: Issue: in cold weather (below -15 degrees celsius / 5 degrees fahrenheit) diesel engines can experience difficulties with starting or engine running. This can lead to roadside assistance being necessary.
  • SSM73603 - FUEL SYSTEM, DIESEL: Issue: fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with diesel fuel.
  • SSM73671 Attachm - EQUIPMENT:ELECTRICAL: A customer may report one or more of: ?Lack of power ?Restricted performance displayed on instrument cluster (ic) ?Malfunction indicator light (mil) appears on instrument cluster (ic). One or more of the following dtc?S may also be logged
  • SSM73671 - EQUIPMENT:MECHANICAL: A customer may report one or more of: ?Lack of power ?Restricted performance displayed on instrument cluster (ic) ?Malfunction indicator light (mil) appears on instrument cluster (ic). One or more of the following dtc?S may also be logged
  • JTB00547NAS3 - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE: The anti-lock brake system (abs) warning light may be illuminated in the instrument cluster. Upon further inspection, diagnostic trouble code (dtc) C0031-2f, C0031-29, C0031-31, C0031-62, C0034-2f, C0034-29, C0034-41, and/or C0034-62 may be
  • SSM72865 Attachm - FUEL SYSTEM, DIESEL: Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
  • SSM72865 - FUEL SYSTEM, DIESEL: Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
  • SSM73588 Attachm - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Issue: customers may report a flat battery or ?Low battery - please start engine? Message after the vehicle has been standing for 24 to 60 hours
  • SSM73588 Attachm - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Issue: customers may report a flat battery or ?Low battery - please start engine? Message after the vehicle has been standing for 24 to 60 hours
  • SSM73588 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Issue: customers may report a flat battery or ?Low battery - please start engine? Message after the vehicle has been standing for 24 to 60 hours
  • SSM73473 Attachm - STEERING: STEERING WHEEL/HANDLE BAR: Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle
  • SSM73473 - STEERING: STEERING WHEEL/HANDLE BAR: Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle
  • SSM73201 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Issue: customer may report mil (malfunction indicator light) and / or a restricted performance warning on their instrument display. Dtc's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16my onwards for ingenium 2.0d & 3.0 td
  • SSM73542 - ENGINE (PWS): Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
  • SSM73511 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Issue: jaguar headlining cleaning products
  • SSM73700 - ELECTRICAL SYSTEM:SOFTWARE: Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. Addi
  • JA17TE-09 - SUSPENSION: Temporary suspension of 17c next generation infotainment (ngi) download
  • JTB00556NAS1 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN: The electric cooling fans may continue to operate, causing a noise from the engine compartment. The engine malfunction indicator lamp (mil) may also be illuminated with diagnostic trouble code (dtc) P0116-24 stored.
  • SSM73599 - FUEL SYSTEM, DIESEL: Issue: in cold weather (below -15 degrees celsius / 5 degrees fahrenheit) diesel engines can experience difficulties with starting or engine running. This can lead to roadside assistance being necessary.
  • SSM73603 - FUEL SYSTEM, DIESEL: Issue: fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with diesel fuel.
  • SSM73671 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): A customer may report one or more of: ?Lack of power ?Restricted performance displayed on instrument cluster (ic) ?Malfunction indicator light (mil) appears on instrument cluster (ic). One or more of the following dtc?S may also be logged
  • JTB00547NAS3 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: The anti-lock brake system (abs) warning light may be illuminated in the instrument cluster. Upon further inspection, diagnostic trouble code (dtc) C0031-2f, C0031-29, C0031-31, C0031-62, C0034-2f, C0034-29, C0034-41, and/or C0034-62 may be
  • SSM72865 Attachm - FUEL SYSTEM, DIESEL: Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
  • SSM72865 - FUEL SYSTEM, DIESEL: Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
  • SSM73588 Attachm - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Issue: customers may report a flat battery or ?Low battery - please start engine? Message after the vehicle has been standing for 24 to 60 hours
  • SSM73588 Attachm - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Issue: customers may report a flat battery or ?Low battery - please start engine? Message after the vehicle has been standing for 24 to 60 hours
  • SSM73588 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Issue: customers may report a flat battery or ?Low battery - please start engine? Message after the vehicle has been standing for 24 to 60 hours
  • JTB00492NAS3 - ELECTRICAL SYSTEM:STARTER ASSEMBLY: The auto stop/start system may be inoperative.
  • SSM73633 - ELECTRICAL SYSTEM: Issue: when crossing into a different country in control secure may incorrectly determine that the vehicle has been stolen. This will result in the telematics service provider (tsp) contacting the customer to confirm if theft has occurred
  • JTB00590NAS1 - EQUIPMENT: A rattle noise from underneath the vehicle may be evident.
  • JTB00547NAS2 - ELECTRICAL SYSTEM: The anti-lock brake system (abs) warning light may be illuminated in the instrument cluster. Upon further inspection, diagnostic trouble code (dtc) C0031-2f, C0031-29, C0031-31, C0031-62, C0034-2f, C0034-29, C0034-41, and/or C0034-62 may be
  • JTB00593NAS2 - ELECTRICAL SYSTEM:SOFTWARE: In response to customer feedback on the performance of the incontrol touch pro? System, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message
  • SSM73588 Attachm - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Issue: customers may report a flat battery or ?Low battery - please start engine? Message after the vehicle has been standing for 24 to 60 hours.
  • SSM73588 Attachm - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Issue: customers may report a flat battery or ?Low battery - please start engine? Message after the vehicle has been standing for 24 to 60 hours.
  • SSM73588 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Issue: customers may report a flat battery or ?Low battery - please start engine? Message after the vehicle has been standing for 24 to 60 hours.
  • K444NAS3 - ELECTRICAL SYSTEM:SOFTWARE: Situation: an issue has been identified on certain vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an end of line test and ve
  • 6-341NAS2 - ELECTRICAL SYSTEM:SOFTWARE: Description of issue:an issue has been identified on a limited number of vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an e
  • SSM73588 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Issue: customers may report a flat battery or ?Low battery - please start engine? Message after the vehicle has been standing for 24 to 60 hours.
  • JTB00552NAS4 - ELECTRICAL SYSTEM:SOFTWARE: Situation: in response to customer feedback on the performance of the incontrol touch pro? System, jaguar land rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa
  • SSM58558 - BRAKES (PWS): Issue: submitting a brake noise epqr
  • JTB00593NAS1 - ELECTRICAL SYSTEM:SOFTWARE: Situation: in response to customer feedback on the performance of the incontrol touch pro? System, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of text
  • JTB00592NAS1 - VISIBILITY: Situation: the lighting control switch and/or the wiper control switch may not operate or operates intermittently.
  • JTB00595NAS1 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR: Situation: the windshield finisher may be loose and/or wind noise may be evident from the a-pillar area.
  • JTB00591NAS1 - SEATS: Situation: the front seat backrest cover and/or seat cushion cover may exhibit premature cosmetic wear. This affects only vehicles with light oyster color seat trim.
  • SSM73543 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Issue: the solid state drive (ssd) within the infotainment master controller (imc) fails on vehicles fitted with incontrol touch pro audio systems which causes navigation, speech and media library to be unavailable to the customer with the
  • JTB00579NAS1 - POWER TRAIN:AUTOMATIC TRANSMISSION: Situation: one or more of the following may be evident: ? '2 wheel drive only traction reduced' message is displayed on the instrument cluster. ? The malfunction indicator lamp (mil) is illuminated on the instrument cluster. During diagnos
  • JTB00575NAS1 - ELECTRICAL SYSTEM: Situation: on vehicles fitted with the incontrol touch? Information and entertainment system, the system may intermittently and without user input 'reset' -- the touchsceen will become blank and then display the jaguar logo.
  • SSM73473 - WHEELS: Issue: vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle.
  • SSM73554 - EQUIPMENT: Issue: park distance control (pdc) audio tones inconsistent with visual display.
  • SSM73095 - ELECTRICAL SYSTEM: Issue: ingenium i4 2.0l diesel vehicles which are logging P026A-77 - charge air cooler efficiency below threshold and P023B-11 - charge air cooler coolant pump control circuit low - circuit short to ground within the powertrain control modu
  • JTB00580NAS1 - STRUCTURE: Situation: a water leak into the front left and/or right footwells may be evident.
  • JTB00578NAS1 - ELECTRICAL SYSTEM: Situation: the keyless entry system lock function may not operate or operates intermittently.
  • JTB00572NAS1 - EXTERIOR LIGHTING: Situation: the engine malfunction indicator lamp (mil) may be illuminated and the message 'restricted performance' may be displayed on the instrument cluster (ic). Upon further diagnosis, diagnostic trouble code (dtc) P062F is stored in the
  • JTB00552NAS3 - ELECTRICAL SYSTEM:SOFTWARE: Situation: in response to customer feedback on the performance of the incontrol touch pro? System, jaguar land rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa
  • SSM73298 - ELECTRICAL SYSTEM: Issue: technician may report one of the following conditions during or post pdi: dtc U2109-09 (back up battery component failures) during pdi it may not be possible to activate telematics services vehicle message centre may display "sos lim
  • SSM73549 - BACK OVER PREVENTION: Issue: at pdi or at normal service, the dealer may find dtc - U3000 - 49 control module internal electronic failure ? Recorded in the side object detection left (sodl) or side object detection right(sodr) without any customer impact on the
  • SSM72933 - STEERING: Issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. This issue is affecting x260, x760 and x761.
  • 6-349NAS - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have a cable assembly for the usb network between the usb hub and the digital disc player that does not ma
  • 6-359NAS - STEERING: Description of issue: an issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range may experience loss of power assist to the steering, most likely at low speed in parking-type maneuvers.
  • 6-339NAS - ELECTRICAL SYSTEM:SOFTWARE: Description of issue: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol touch pro? System. Some customers may have experienced infotainment issues and this sof
  • H008NAS1 - STEERING: Situation: an issue has been identified on certain vehicles within the listed affected vehicle range may experience loss of power assist to the steering, most likely at low speed in parking-type maneuvers.
  • K455NAS3 - EQUIPMENT: Situation: an issue has been identified on certain vehicles within the listed affected vehicle range which may have a cable assembly for the usb network between the usb hub and the digital disc player that does not match the specification r
  • SSM73473 - STEERING: Issue: vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle.
  • JTB00553NAS1 - EQUIPMENT: Situation: the roof blind may not open correctly. Upon diagnosis, diagnostic trouble code (dtc) B13CB-87 may be stored.
  • SSM72926 - EQUIPMENT: Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40) appearing.
  • K437NAS5 - ELECTRICAL SYSTEM:SOFTWARE: Situation: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol touch pro? System. Some customers may have experienced infotainment issues and this software upgra
  • SSM73139 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Issue: users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.
  • SSM73310 - ELECTRICAL SYSTEM: Issue: sim card does not latch in sim slot or cannot be read.
  • SSM72354 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Issue: instrument cluster displays aeb initializing message (image processing module a (ipma) - dtc C1001-49 flagged).
  • SSM72933 - STEERING: Issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. This issue is affecting x260, x760 and x761.
  • SSM73304 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Issue: customers may report the engine management light (mil) is illuminated with the possibility of a ?Traction reduced - 2 wheel drive only? Warning message displayed within the instrument cluster message centre and dtc?S P1888-18, p188
  • SSM73301 - ENGINE (PWS): Issue: aj200d - engine oil level shows a lower reading than the maximum mark on the oil level indicator.
  • SSM73201 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Dtcs may be flagged P0404-77/84, P042E-72 or P042F-73
  • JTB00557NAS1 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Adaptive dynamics fault message displayed in instrument cluster
  • SSM73298 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tcu fails activation and dtc U2109 flagged
  • SSM73285 - VEHICLE SPEED CONTROL:CRUISE CONTROL: Heads up display does not display cruise control value below 20mph or 20kph
  • SSM73249 - ENGINE AND ENGINE COOLING: Coolant leaking from coolant resrvior cap
  • K455NAS1 - EQUIPMENT: Usb network between usb hub and digital disc player does not match specification
  • K452NAS1 - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Incorrect torque on front left and righ tie-rod adjustment lock nut
  • K444NAS2 - EQUIPMENT: Tcu security key was not subject to end of line test and verification
  • JTB00551NAS1 - ENGINE (PWS): A rubbing noise from the engine compartment may be evident
  • JTB00542NAS1 - EQUIPMENT:MECHANICAL: Oil leak from transmission threaded boss
  • JTB00492NAS2 - ELECTRICAL SYSTEM:STARTER ASSEMBLY: Auto start-stop may be inoperative
  • JTB00380NAS5 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Inadequate a/c performance may be experienced with the compressor clutch
  • 6-349NAS - ELECTRICAL SYSTEM: Description of issue an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have a cable assembly for the usb network between the usb hub and the digital disc player that does not
  • 6-348NAS - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Description of issue an issue has been identified on a limited number of vehicles within the listed affected vehicle range which have had an incorrect torque applied to the front left and right tie-rod adjustment lock nut.
  • 6-355NAS.2 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Description of issue: an issue has been identified on certain jaguar vehicles within the listed affected vehicle range which may experience the satellite digital audio radio service (sdars) system 'freeze' on the current channel, not allowi
  • 6-356NAS - ENGINE (PWS): Description of issue: an issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where the engine malfunction indicator lamp (mil) on the instrument cluster may illuminate with no effect on
  • JTB00461NAS2 - EQUIPMENT ADAPTIVE/MOBILITY: Situation: the front overhead console sunglasses holder may appear to be distorted and will not latch correctly in certain conditions.
  • JTB00568NAS2 - STRUCTURE:BODY:DOOR: Situation: a rattle/knock noise may be evident when closing the front doors or driving slowly over rough ground.
  • JTB00518NAS5 - ENGINE AND ENGINE COOLING: Situation: an engine coolant leak may be evident from the engine coolant expansion tank filler neck. This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the instrument cluster.
  • H017NAS2 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Situation: an issue has been identified on certain vehicles within the listed affected vehicle range which may experience the satellite digital audio radio service (sdars) system 'freeze' on the current channel, not allowing users to select
  • JTB00483NAS1 - ENGINE (PWS): Situation: a ticking noise may be heard in the passenger compartment while driving with the engine under load. The noise increases/decreases relative to engine speed.
  • JTB00413NAS1 - ENGINE (PWS): Situation: the engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic) with diagnostic trouble code (dtc) P008B is stored in the powertrain control module (pcm).
  • H027NAS1 - ENGINE (PWS): Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where the engine malfunction indicator lamp (mil) on the instrument cluster may illuminate with no effect on vehicle driveability.
  • JA16GI-17 - ELECTRICAL SYSTEM: Please be advised that service action k426, gateway module (gwm) stay awake - battery drain, has been reinstated with immediate effect.
  • 6-335NAS - STRUCTURE:BODY:ROOF AND PILLARS: Description of issue: a potential issue has been identified on a limited number of vehicles listed within the affected vehicle range where a change to the robotic sealing process occurred which led to a small area of sealant in the vicinity
  • 6-334NAS - ENGINE AND ENGINE COOLING: Description of issue: a potential issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually le
  • SSM73074 - EQUIPMENT:ELECTRICAL: Issue: when the vehicle is received it is found that the transit bag is 1) ripped and the sd card is missing. 2) the sd card is for the incorrect region. 3) the sd card is missing but the transit bag is intact.
  • K426NAS2 - ELECTRICAL SYSTEM: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the gateway module (gwm) stays awake and keeps the controller area network (can) awake. This constant current drain of 3
  • SSM72557 - EQUIPMENT:ELECTRICAL: When fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate with th
  • K445NAS1 - ENGINE AND ENGINE COOLING: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually lead to engine overhea
  • K415NAS1 - STRUCTURE:BODY:ROOF AND PILLARS: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where a change to the robotic sealing process occurred which led to a small area of sealant in the vicinity of the cowl panel b
  • SSM72758 - SUSPENSION: Issue: excessive vibration of vehicle and exhaust system when stationary at idle.
  • JTB00518NAS2 - ENGINE AND ENGINE COOLING: Situation: an engine coolant leak may be evident from the engine coolant expansion tank filler neck. This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the instrument cluster.
  • SSM73035 - SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE: Issue: warranty claims are being submitted for abs modulator replacement, when the dtc present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement.
  • JTB00516NAS1 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) P0341-91 stored in the powertrain control module (pcm).
  • JTB00480NAS2 - POWER TRAIN: Situation: a rattle noise may be evident from the engine compartment and/or the malfunction indicator lamp (mil) is illuminated. The diagnostic trouble code (dtc) that may be logged include P0016, P0017, P0026, or P0341.
  • K410NAS1 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the evaporative emission canister hose may show signs of ozone cracking.
  • 6-329NAS2 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the evaporative emission canister hose may show signs of ozone cracking.
  • 6-302NAS4 - ENGINE AND ENGINE COOLING: Description of issue: an issue has been identified on a limited number of vehicles fitted with the 3.0l v6 supercharged engine within the affected vehicle range where the coolant hose from the thermostat housing may not have been fitted wit
  • 6-339NAS2 - ELECTRICAL SYSTEM:SOFTWARE: Description of issue: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol touch pro? System. Some customers may have experienced infotainment issues and this sof
  • 6-341NAS - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an
  • SSM73094 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Issue: excessive vibration of vehicle and exhaust system when stationary at idle and/or dtc P245B-84 (dtc will only be present on 2.0 diesel engines).
  • K444NAS1 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Situation: an issue has been identified on certain vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an end of line test and ve
  • SSM73074 - EQUIPMENT:ELECTRICAL: Issue: when the vehicle is received it is found that the transit bag is 1) ripped and the sd card is missing. 2) the sd card is for the incorrect region. 3) the sd card is missing but the transit bag is intact.
  • K404 UPS4616-5bN - ENGINE AND ENGINE COOLING: Situation: an issue has been identified on a limited number of vehicles fitted with the 3.0l sc v6 engine within the listed affected vehicle range where the coolant hose from the thermostat housing may not have been fitted with a retention
  • K437NAS2 - ELECTRICAL SYSTEM:SOFTWARE: Situation: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol touch pro? System. Some customers may have experienced infotainment issues and this software upgra
  • JTB00512NAS2 - EQUIPMENT:ELECTRICAL: Situation: the clock display on the touch screen and the instrument cluster appears to 'lose' approximately 2-3 minutes per month and requires a reset on a regular basis.
  • JTB00423NAS2 - ENGINE (PWS): Situation: a 'humming' noise may be evident from the engine when the engine is idling.
  • K410NAS2 - ENGINE (PWS): Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the evaporative emission canister hose may show signs of ozone cracking.
  • K404UPS4616-4BNA - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Situation: an issue has been identified on a limited number of vehicles fitted with the 3.0l sc v6 engine within the listed affected vehicle range where the coolant hose from the thermostat housing may not have been fitted with a retention
  • K407 UPS4816-2BN - EQUIPMENT: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where a support cross brace has been fitted to the all wheel drive variants when it was intended for rear wheel drive only. Und
  • K404 UPS4616-2BN - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Situation: an issue has been identified on a limited number of vehicles fitted with the 3.0l sc v6 engine within the affected vehicle range where the coolant hose from the thermostat housing may not have been fitted with a retention clip on
  • SSM72828 - POWER TRAIN:AUTOMATIC TRANSMISSION: Issue: rotary gear shift module selector operation is unavailable following a low voltage event -accompanied by dtc P085D-97. As a consequence the rotary knob will not rise and so normal operation is prevented.
  • SSM72823 - ELECTRICAL SYSTEM:SOFTWARE: Issue: customer may experience more than one of the following issue in the operation of their cd: cd wont eject, incorrect order of ripped cd tracks, intermittent ripping issues, track skipping, no disk shown while attempting to eject, can
  • SSM72821 - ELECTRICAL SYSTEM:SOFTWARE: Issue: retailers have reported difficulties when activating the secure digital (sd) memory card for incontrol touch. During the pre-delivery inspection (pdi) process for vehicles fitted with incontrol touch, multiple concerns have been iden
  • SSM72811 - ELECTRICAL SYSTEM:SOFTWARE: Issue: the touch screen is inoperative with a pop-up message input the pin code. It will also not be possible to open the luggage/tailgate and the glove box.
  • K386NAS1 - EQUIPMENT: Situation: an issue has been identified on a limited number of vehicles listed within the affected vehicle range where the overhead sunglass holder appears to be distorted and will not latch correctly in certain conditions.
  • JTB00461NAS1 - EQUIPMENT: Situation: the front overhead console sunglasses holder may appear to be distorted and will not latch correctly in certain conditions.
  • SSM72293 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Issue: customers or technicians may report that the hvac cabin temperature control does not function correctly and is stuck at 22 degrees centigrade or 72 degrees fahrenheit. Customer or technician may also see the message a/c system in hi
  • JTB00493NAS1 - POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES: "situation: a 'howl' noise may be evident from the vehicle at lowspeed overrun (between 1,800-1,100 rpm)."
  • JTB00492NAS1 - EQUIPMENT: Situation: the auto stop/start system may be inoperative.
  • JTB00417NAS3 - POWER TRAIN:AUTOMATIC TRANSMISSION: Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service.
  • K415UPS5616 - STRUCTURE:BODY: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where a change to the robotic sealing process occurred which led to a small area of sealant in the vicinity of the cowl panel b
  • 6-307NAS - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Issue: a potential issue has been identified on a limited number of vehicles listed within the affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card i
  • 6-306NAS2 - EQUIPMENT ADAPTIVE/MOBILITY: Issue: a potential issue has been identified on a limited number of vehicles listed within the affected vehicle range where a support cross brace has been fitted to the all-wheel drive variants when it was intended for rear wheel drive only
  • SSM72748 - STRUCTURE:BODY: Issue: towing eye cover/s missing or damaged
  • SSM72670 - WHEELS: Issue: a number of instances have been reported where a loss of pressure in tyres has been observed with associated tyre pressure monitoring system (tpms) warning messages. Customers and retailers have been unable to reinflate and maintain
  • JTB00461NAS1 - EQUIPMENT: Situation: the front overhead console sunglasses holder may appear to be distorted and will not latch correctly in certain conditions.
  • SSM72557 - EQUIPMENT ADAPTIVE/MOBILITY: "issue: when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate
  • SSM73028 - ENGINE (PWS): Issue: the customer may report a noise from the engine bay. This maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. Investigation finds a concern with the primary idler pulley assembly wh
  • JTB00510NAS2 - EQUIPMENT: Situation: in response to customer feedback on the performance of the incontrol touch pro system, jaguar land rover has developed a software upgrade. Some customers may have experienced infotainment poor performance/reliability and this s
  • K427NAS1 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and, in some cases, the satellite digital audio radio service three-month tr
  • K396NAS1 - VEHICLE SPEED CONTROL:ACCELERATOR PEDAL: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where it has been reported that under specific driving conditions, the driver may inadvertently press the accelerator and brake
  • SSM73025 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Issue: customer complaint of 1.No gps signal. 2.No update on current vehicle position on the display. 3.No update to the time displayed. 4.China only might state that the gps page says the gps signal is invalid.
  • SSM73019 - EQUIPMENT:ELECTRICAL: Issue: the image processing module a (ipma module, forward looking camera) is being changed unnecessarily and to aid in correctly diagnosing customer issues related to the lane keep assist(lka) and lane departure warning(ldw) features. The
  • SSM72933 - STEERING: Issue: a customer may report a creak / groan noise coming from the lower steering column area.
  • K441NAS1 - EQUIPMENT: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the all surface progress control feature does not operate as expected (feature selected from standstill but vehicle does
  • K432 UPS7116-3BN - EQUIPMENT: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the chassis mount vacuum pipe assembly has been identified as having the potential to move downwards along its securing p
  • K434NAS3 - POWER TRAIN: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a malfunction indicator lamp (mil) being illuminated. Diagnosis may identify P025C-11 diagnostic trouble c
  • K434NAS2 - ELECTRICAL SYSTEM: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a malfunction indicator lamp (mil) being illuminated. Diagnosis may identify P025C-11 diagnostic trouble c
  • JTB00523NAS1 - EQUIPMENT: Situation: the luggage compartment lid latch cover may become detached.
  • SSM72981 - ELECTRICAL SYSTEM:SOFTWARE: "issue: when using the add/remove accessories, configure new/existing gateway module (gwm) or configure new/existing body control module (bcm) in the recommendations tab on symptom driven diagnostics (sdd), the application fails to complete
  • SSM72828 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Issue: content: this ssm applies to rotary transmission control switch module (tcs) / gear shift module (gsm) in the above applicable model years vehicles. Rotary gear shift module selector operation is unavailable following a low voltage e
  • JTB00518NAS1 - ENGINE AND ENGINE COOLING: Situation: an engine coolant leak may be evident from the engine coolant expansion tank filler neck. This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the instrument cluster.
  • K434NAS1 - POWER TRAIN: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a malfunction indicator lamp (mil) being illuminated. Diagnosis may identify P025C-11 diagnostic trouble c
  • SSM72971 - EQUIPMENT ADAPTIVE/MOBILITY: Issue: customers may experience incontrol touch pro not displaying audio track artwork on the touch screen (ts) when using a universal serial bus (usb) flash drive, compact disc (cd), external media storage device or infotainment master con
  • SSM72960 - EQUIPMENT:ELECTRICAL: Issue: tunescan does not operate, scrolling window animation is constantly running.
  • JTB00522NAS1 - STRUCTURE:BODY:BUMPERS: Situation: only on vehicles with manual luggage compartment lids, the luggage compartment lid may foul the rear bumper when closing, resulting in paint damage to the bumper.
  • K432 UPS7116-2BN - EQUIPMENT: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the chassis mount vacuum pipe assembly has been identified as having the potential to move downwards along its securing
  • K409NAS1 - EQUIPMENT ADAPTIVE/MOBILITY: Situation: an issue has been identified on a limited number of vehicles within the affected vehicle range where the paint has the potential to determinate and expose primer layer on the rocker panel molding if the paint surface is broken an
  • SSM72926 - EQUIPMENT: Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40) appearing.
  • JTB00515NAS1 - SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE: Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) P025C-11 stored in the powertrain control module (pcm).
  • JTB00505NAS2 - STRUCTURE:BODY:ROOF AND PILLARS: "situation: the roof opening panel may not close correctly. Note: the roof opening panel may also be referred to as panoramic roof opening panel. "
  • JTB00343NAS4 - EQUIPMENT ADAPTIVE/MOBILITY: Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging.
  • K402NAS1 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: "situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a vibration/knocking noise from the rear of the vehicle."
  • SSM72906 - EQUIPMENT:ELECTRICAL: Issue: when running either; configure new module -incontrol touch pro: infotainment master controller or, incontrol touch pro - vehicle shared secret. A message may be displayed on symptom driven diagsnotics (sdd) stating, an error o
  • SSM72875 - ELECTRICAL SYSTEM:SOFTWARE: Issue: homelink universal transmitter not working
  • SSM72936 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): "issue: a customer may express a concern that the check engine light is illuminated (mil) with dtc P034191 is stored in the powertrain control module (pcm) on ingenium 2.0 diesel (aj200d) engines only."
  • SSM72921 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Issue: a customer may express a concern that the malfunction indicator lamp (mil) is illuminated with diagnostic trouble code (dtc) P025C11 set within the pcm.
  • JTB00217NAS2 - STRUCTURE:FRAME AND MEMBERS: Situation: the rearmost section (in front of the rear wheel) of the rocker panel(s) may show signs of stone chipping.
  • K423NAS1 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): System freezes and restarts; loss of favorites, navigation destination must be entered more than once and or mobile phone must be paired more than once.
  • K407NAS1 - POWER TRAIN:DRIVELINE:DRIVESHAFT: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where a support cross brace has been fitted to the all wheel drive variants when it was intended for rear wheel drive vehicles
  • JTB00514NAS1 - EQUIPMENT: Situation: the compact disc (cd) player will not eject the cd or intermittently skips tracks, cycles quickly through tracks, and 'locks up.' on screen commands and eject cd may also fail to operate. An ignition cycle usually temporarily res
  • JTB00512NAS1 - ELECTRICAL SYSTEM: Situation: the clock display on the touch screen and the instrument cluster appears to 'lose' approximately 2-3 minutes per month and requires a reset on a regular basis.
  • JTB00458NAS1 - EQUIPMENT:ELECTRICAL: Situation: a 'rattle' noise may be evident from the front of the vehicle when driving between 10-25mph (16-40km/h) over cobblestones, damaged roads, and or other similar surfaces.
  • K422NAS1 - EQUIPMENT:ELECTRICAL: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range and fitted with incontrol touch which have been manufactured away from process where the satellite digital audio radio service
  • SSM72908 - ELECTRICAL SYSTEM: Issue: incomplete vehicle data transfer to siriusxm creating delays when customers wish to activate the sirius xm satellite radio and subscribe to the service.
  • JTB00380NAS4 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
  • SSM72913 - EQUIPMENT:ELECTRICAL: Issue: vehicles fitted with incontrol touch. Touchscreen goes into re-cycle mode (re-boots) when the ignition is switched to on.
  • SSM72913 - EQUIPMENT:ELECTRICAL: Issue: vehicles fitted with incontrol touch. Touchscreen goes into re-cycle mode (re-boots) when the ignition is switched to on.
  • SSM72910 - ELECTRICAL SYSTEM:SOFTWARE: Issue: diagnostic trouble code (dtc) U001187 medium speed can communication bus performance missing message may be noted in the auxiliary control module (aucm) during a symptom driven diagnostics (sdd) fault code read.
  • SSM72906 - ELECTRICAL SYSTEM:SOFTWARE: Issue: when running either; configure new module -incontrol touch pro: infotainment master controller or, incontrol touch pro - vehicle shared secret. A message may be displayed on symptom driven diagsnotics (sdd) stating, an error o
  • SSM72885 - FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP: Issue: mil illuminated and with dtc P025C-11 for fuel pump module "a" control circuit low - circuit short to ground
  • SSM72808 - POWER TRAIN:DRIVELINE:DRIVESHAFT: Issue: customer reports a scraping or clicking noise from the centre floor area of the vehicle when accelerating / cornering.
  • SSM72655 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) ther
  • K414NAS1 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): "situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card integ
  • K407 UPS4816-6BN - EQUIPMENT ADAPTIVE/MOBILITY: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where a support cross brace has been fitted to the all wheel drive variants when it was intended for rear wheel drive only. Und
  • JTB00510NAS1 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Situation: one or more of the following incontrol touch pro features may not function as expected: cd player performance; unable to use the hard key to go to previous track; must use the soft key or steering wheel button to complete th
  • JTB00510NAS1 - EQUIPMENT: Situation: one or more of the following incontrol touch pro features may not function as expected: cd player performance; unable to use the hard key to go to previous track; must use the soft key or steering wheel button to complete th
  • JTB00493NAS2 - ENGINE (PWS): Situation: a 'howl' noise may be evident from the vehicle at low-speed overrun (between 1,800-1,100 rpm).
  • JTB00380NAS3 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
Known Recall Investigations
  • Desiccated air bag inflator rupture investigation # EA21002

    From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.Nhtsa.Gov/sites/nhtsa.Gov/files/documents/expert_report-hrblomquist.Pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in us vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004l that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated psan inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All takata inflators produced with propellant 2004l contain desiccant, and none of these desiccated inflators using propellant 2004l are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated psan inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- takata (now known as tk global), the independent testing coalition, and exponent -- have been studying the long-term behavior of takata desiccated psan inflators using propellant 2004l (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004l is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004l.The office of defects investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated psan frontal inflators manufactured by takata. This investigation will require extensive information on takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated psan inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.Gov/recalls?Nhtsaid=ea21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede ea15-001, which remains open.

  • Loss of brake power assist investigation # EA20001

    On december 1, 2018, the office of defects investigation (odi) opened preliminary evaluation pe18-014 to investigate allegations of brake vacuum pump failure in model year (my) 2012 through 2014 range rover evoque vehicles. To date, odi has received 7 reports which allege vacuum pump failure while driving, resulting in a loss of power assisted braking. Additionally, in response to odis information request (ir) for pe18-014, jaguar land rover (jlr) provided odi with 26 complaints and field reports related to the alleged defect. All the complaints and field reports identified by odi involved my 2012-2013 range rover evoque vehicles. Odis analysis of warranty data supplied by jlr identified 198 claims related to the alleged defect in my 2012-2013 vehicles, resulting in a claim rate of 0.84 percent. Odi identified just 6 claims in the my 2014 range rover evoque vehicles, resulting in a claim rate of 0.09 percent. The subject vehicles are equipped with 2.0 liter gasoline turbocharged direct injection (gtdi) engines that utilize a mechanically driven single vane rotary vacuum pump supplied by magna international (magna). The 2.0l gtdi engines and subject magna vacuum pumps were used by jlr in the following applications: my 2012-2017 land rover range rover evoque (l538), my 2013-2015 land rover lr2 (l359), my 2015-2017 land rover discovery sport (l550), my 2013-2015 jaguar xf (x250), and my 2017 jaguar xe (x760). Field return analyses of failed vacuum pumps from these products has determined that the failures were caused by blockage of the orifice supplying lubricating oil to the pump. Magna and jlr have attributed the blockage to oil "sludge" resulting from failure to perform oil changes at the specified maintenance intervals.This investigation has been upgraded to an engineering analysis (ea) covering the my 2012-2013 range rover evoque vehicles (subject vehicles). Other jlr products equipped with 2.0l gtdi engines and subject magna vacuum pumps will be included in the ea as peer vehicles. The ea will further assess the causes of pump failures in the subject and peer vehicles, the frequency and trends of pump failures in each population, the reasons for differences in experience between subject and peer vehicle applications, and the effects of pump failure on brake system performance in the subject vehicles.The voqs associated with the opening of this investigation are: 10986358, 11025409, 11083348, 11131896, 11149724, 11231234, 11343256.

NHTSA decoded information from VIN

139 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
Additional Error TextUnused position(s): 5,7;
Body ClassSedan/Saloon
DisplacementCC2000
DisplacementCI122.0474881894
DisplacementL2
Doors4
Engine ConfigurationIn-Line
Engine Cylinders4
EngineHP180
EngineKW134.2260
Engine ModelLEV3 LEV160
Error Code0,14
Error Text0 - VIN decoded clean. Check Digit (9th position) is correct; 14 - Unable to provide information for some of the characters in the VIN, based on the manufacturer submission.
Fuel Type PrimaryDiesel
MakeJAGUAR
MakeID442
ManufacturerJAGUAR LAND ROVER LIMITED
Manufacturer Id1079
ModelXE
ModelID11440
Model Year2017
NCSA Body Type4-door sedan, hardtop
NCSA MakeJaguar
NCSA ModelXE
Plant CityCASTLE BROMWICH
Plant CountryENGLAND
Plant StateUNITED KINGDOM
SuggestedVINSAJAA4AN2HCP07079
TPMSDirect
VINSAJAA4AN2HCP07079
Vehicle TypePASSENGER CAR
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoFireY NoneNone20210201

Tl* the contact owns a 2017 jaguar xe. The contact stated that while the wife was driving 20 mph, the fuel gauge suddenly decreased to empty and after stopping smoke was scene coming from under the hood. After lifting the hood it was discovered that diesel fuel was present in the engine compartment and inside the cabin of the vehicle. The vehicle was towed to the local dealer jaguar of monmouth located at 105 nj-36, eatontown, nj 07724 who diagnosed that the fuel return hose had ruptured causing diesel fuel to leak. Also fuel had leaked into the gaps of the windshield. While servicing the vehicle it was also discovered that the exhaust csr section was opening at the seams. The cause of the failure was not determined. The failure was not repaired. The manufacturer was notified and the contact was informed that the vehicle was not included in the nhtsa campaign number 17v286000 (fuel system). The contact stated that the vehicle had experienced the same failure listed in the recall. The vin was not available. The failure mileage was 41,000.

NoFireY NoneNone20210131

Tl* the contact owns a 2017 jaguar xe. The contact stated that while the wife was driving 20 mph, the fuel gauge suddenly decreased to empty and after stopping smoke was scene coming from under the hood. After lifting the hood it was discovered that diesel fuel was present in the engine compartment and inside the cabin of the vehicle. The vehicle was towed to the local dealer jaguar of monmouth located at 105 nj-36, eatontown, nj 07724 who diagnosed that the fuel return hose had ruptured causing diesel fuel to leak. Also fuel had leaked into the gaps of the windshield. While servicing the vehicle it was also discovered that the exhaust csr section was opening at the seams. The cause of the failure was not determined. The failure was not repaired. The manufacturer was notified and the contact was informed that the vehicle was not included in the nhtsa campaign number 17v286000 (fuel system). The contact stated that the vehicle had experienced the same failure listed in the recall. The vin was not available. The failure mileage was 41,000.

NoNoN NoneNone20191122

When the car gets close to 1/4 of a tank of gas it completely stops and it switches into neutral, headlights shut off, and the car completely stalls out. Tonight is the second time in a week this has happened on the interstate in heavy traffic. There's less than 30k miles on my car! Someone is going to get killed! My family is in danger as we sit stranded on the side of the interstate, and if something happens to us i'm suing this company!

CrashNoY 1 InjuredNone20191003

I would like to report for your assistance regarding my wife, inci's unfortunate accident on 10/04/2019. She is suffering significant pain due to post-accident sternum and rib fractures. I am reporting this accident report for her. As clearly documented by the attached video clip, she comes at the front of the garage and stops the car for opening the garage door. Instead of turning right side to park the car that accelerates without any control straightforward and hits the wall. Although the space between the car and wall is approximately 20- 22 feet, the damage in the car was a total due to the unintentional and uncontrollable acceleration induced high speed [picture is attached]. Moreover, she hits her upper front chest to the steering wheel and the air bag of the car comes after the impact. Therefore, she had sternum and rib fractures by the chest x-rays and chest ct images from the houston imaging lab. These fractures are very painful and causing a significant loss of her quality of life. We believe that this unfortunate accident may be related to the mechanical failures of her 2017 jaguar xe with uncontrollable acceleration & malfunctioning air bag. Our car insurance comp., the state farm is planning to review the "black box" from the car for further documentation. We would like to inform your office .Regarding this car's safety defects to prevent similar life-threatening events.

NoNoN NoneNone20190418

Engine start stop button provides haptic feedback when pressed but does not start or stop the engine, unless pushed with enough force. The haptic feedback leads the operator to believe they have correctly depressed the button but the engine has not stopped/started. This is concerning as while the car is in "drive" you could think you have stopped the engine when the button has clicked but not stopped the engine.

NoNoY NoneNone20180430

Tl* the contact owns a 2017 jaguar xe. While driving 50 mph, the vehicle stalled without warning. The vehicle was taken to jaguar freeport (146 w sunrise hwy, freeport, ny 11520, (516) 771-9700) where it was diagnosed that the water pump needed to be replaced. The manufacturer was contacted and stated that the vehicle was no longer under warranty. The vin was not available. The failure mileage was 8,000.

NoNoN NoneNone20170606

Takata recall

CrashNoN NoneNone20170306

Tl* the contact owns a 2017 jaguar xe. The contact stated that the vehicle failed to shift into park, rolled away, and crashed into another vehicle. There were no injuries and a police report was not filed. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The manufacturer was not made aware of the failure. The failure mileage was 10,000.

Read and Submit Vehicle Complaints -- 8+ complaints filed
Common OBD-II Error Codes
  • C0031 [4] Left Front Wheel Speed Sensor (Subfault)
  • C0034 [4] Right Front Wheel Speed Sensor (Subfault)
  • P228F [1] Fuel Pressure Regulator 1 Exceeded Learning Limits - Too High
  • P064A [1] Fuel Pump Control Module
  • P0251 [1] Injection Pump Fuel Metering Control A Malfunction (Cam/Rotor/Injector)
  • P0256 [1] Injection Pump Fuel Metering Control B Malfunction (Cam/Rotor/Injector)
  • P025C [8] Fuel Pump Module Control Circuit Low
  • P0496 [2] EVAP Flow During A Non-Purge Condition
  • P0087 [1] Fuel Rail/System Pressure - Too Low
  • P242B [4] Exhaust Gas Temperature Sensor Circuit Range/Performance Bank 1 Sensor 3
  • P1889 [5] P1889
  • P188E [5] P188E
  • U1000 [2] CAN bus network code
  • B1B87 [1] B1B87
  • P000B [2] "B" Camshaft Position Slow Response Bank 1
  • P0014 [2] "B" Camshaft Position - Timing Over-Advanced or System Performance (Bank 1)
  • P054A [2] Cold Start "B" Camshaft Position Timing Over-Advanced Bank 1
  • P0302 [2] Cylinder 2 Misfire Detected
  • P0303 [2] Cylinder 3 Misfire Detected
  • P0341 [5] Camshaft Position Sensor Circuit Range/Performance (Bank 1)
  • C1A67 [2] C1A67
  • P2178 [4] System Too Rich Off Idle Bank 1
  • P0191 [6] Fuel Rail Pressure Sensor A Circuit Range/Performance
  • P144C [5] P144C
  • P168F [4] P168F
  • C2007 [4] C2007
  • U3000 [2] Control Module
  • P0012 [2] "A" Camshaft Position - Timing Over-Retarded (Bank 1)
  • P2820 [1] Pressure Control Solenoid "J" Performance/Stuck Off
  • B1412 [1] Driver Power Window Motor Circuit Short To Battery
  • P203B [1] Reductant Level Sensor Circuit Range/Performance
  • P203C [1] Reductant Level Sensor Circuit Low
  • P203D [1] Reductant Level Sensor Circuit High
  • P215C [1] Output Shaft Speed - Wheel Speed Correlation
  • P062F [2] Internal Control Module EEPROM Error
  • P0404 [3] Exhaust Gas Recirculation Circuit Range/Performance
  • P042E [3] Exhaust Gas Recirculation "A" Control Stuck Open
  • P042F [3] Exhaust Gas Recirculation "A" Control Stuck Closed
  • P0116 [2] Engine Coolant Temperature Sensor Circuit 1 Range/Performance Problem
  • P023B [1] Charge Air Cooler Coolant Pump Control Circuit Low
  • P026A [1] P026B, P026C, P026D, P026E, P026F ISO/SAE Reserved
  • U2109 [2] U2109
  • B13CB [1] B13CB
  • C1001 [1] C1001
  • P1888 [1] P1888
  • P008B [1] Low Pressure Fuel System Pressure - Too High
  • P0016 [1] Crankshaft Position - Camshaft Position Correlation (Bank 1 Sensor A)
  • P0017 [1] Crankshaft Position - Camshaft Position Correlation (Bank 1 Sensor B)
  • P0026 [1] Intake Valve Control Solenoid Circuit Range/Performance Bank 1
  • P245B [1] Exhaust Gas Recirculation Cooler Bypass Control Circuit Range/Performance
  • P085D [1] Gear Shift Control Module "A" Performance
  • U0011 [1] Medium Speed CAN Communication Bus Performance
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
SAJAB4AN2HCP003722017XECASTLE BROMWICH UNITED KINGDOM, ENGLAND
SAJAE4BG7HA9747242017XESOLIHULL UNITED KINGDOM, ENGLAND
SAJAB4BN0HA9528602017XESOLIHULL UNITED KINGDOM, ENGLAND
SAJAA4AN2HCP070792017XECASTLE BROMWICH UNITED KINGDOM, ENGLAND
SAJAB4DNXHCP029162017XECASTLE BROMWICH UNITED KINGDOM, ENGLAND
SAJAB4DN0HCP100542017XECASTLE BROMWICH UNITED KINGDOM, ENGLAND
SAJAR4BG7HA9762012017XESOLIHULL UNITED KINGDOM, ENGLAND
SAJAK4BN2HA9444222017XESOLIHULL UNITED KINGDOM, ENGLAND
SAJAB4AN8HA9426582017XESOLIHULL UNITED KINGDOM, ENGLAND
SAJAE4BG6HA9721492017XESOLIHULL UNITED KINGDOM, ENGLAND
SAJAB4AN3HCP036362017XECASTLE BROMWICH UNITED KINGDOM, ENGLAND
SAJAD4BG6HA9623672017XESOLIHULL UNITED KINGDOM, ENGLAND
SAJAE4BG1HA9619162017XESOLIHULL UNITED KINGDOM, ENGLAND
SAJAB4AN4HCP028492017XECASTLE BROMWICH UNITED KINGDOM, ENGLAND
SAJAB4BN8HCP156492017XECASTLE BROMWICH UNITED KINGDOM, ENGLAND
SAJAB4DN9HCP116552017XECASTLE BROMWICH UNITED KINGDOM, ENGLAND
SAJAB4BN1HA9568532017XESOLIHULL UNITED KINGDOM, ENGLAND
SAJAB4AN6HCP142432017XECASTLE BROMWICH UNITED KINGDOM, ENGLAND
SAJAB4DN1HA9452832017XESOLIHULL UNITED KINGDOM, ENGLAND
SAJAD4BN4HA9529052017XESOLIHULL UNITED KINGDOM, ENGLAND
SAJAB4BN0HA9571532017XESOLIHULL UNITED KINGDOM, ENGLAND
SAJAE4BV6HCP125632017XECASTLE BROMWICH UNITED KINGDOM, ENGLAND
SAJAL4BV2HA9503292017XESOLIHULL UNITED KINGDOM, ENGLAND
SAJAL4BV2HA9484662017XESOLIHULL UNITED KINGDOM, ENGLAND

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