Audi Q7 2015

• Recall 246053 [USA]: An overloaded vehicle can increase the risk of a crash.
  Volkswagen group of america, inc. (audi) is recalling certain 2009-2015 q7 vehicles. The gross axle weight rating (gawr) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 110, "tire selection and rims," and part 567, "certification."
  dealers will install an overlay label containing the correct rear gawr on top of the existing safety certification label, free of charge. Owner notification letters are expected to be mailed april 14, 2023. Owners may contact audi's customer service at 1-800-253-2834. Audi's number for this recall is 50g5.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

• Recall 121043 [USA]: A fuel leak in the presence of an ignition source increases the risk of a fire.
  Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2013-2017 audi q5 and 2013-2017 audi q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
  audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began july 3, 2017. Owners may contact audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20z8. Note: this recall is an expansion of recall 16v-660.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall R/2016/220 [UK]: Third row seats may deform in event of a collision
  On audi q7 vehicles with 7 seats manufactured within a specific period the indentations on the cross piece of the third row of seats were not made correctly. As a result the third row seat structure may deform in the event of an accident.
  a support bracket must be retrofitted on the vehicles affected.

• Recall R/2020/075 [UK]: Bolted connection between steering shaft and steering rack may come loose
  The bolted connection between the steering shaft and the steering rack may not have been tightened to the required torque
  the bolted connection between the steering shaft and the steering rack will be checked and if necessary replaced.

• Recall 2017243 [Canada]: Fuel supply
  On certain vehicles, the fuel pump flange may develop fine cracks or fissures, which could result in a fuel leak. Leaking fuel, in the presence of an ignition source, could lead to a fire causing injury and/or damage to property. Correction: dealers will apply a butyl protective film to the fuel pump flange. If cracks are present, the fuel pump flange will be replaced. Note: this is an expansion of recall 2016-443.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

Common OBD Error codes specific to this vehicle.

• P0A7D [1] Hybrid Battery Pack State of Charge Low
• B13BC [4] B13BC
• C100C [1] C100C
• P052E [4] Positive Crankcase Ventilation Regulator Valve Performance
• P0070 [2] Ambient Air Temperature Sensor Circuit
• P2080 [2] Exhaust Gas Temperature Sensor Circuit Range/Performance Bank 1 Sensor 1
• P24CB [5] P24CB
• P24CC [5] P24CC
• P20E9 [3] Reductant Pressure Too High
• P20FE [3] P20FE
• P2440 [2] Secondary Air Injection System Switching Valve Stuck Open Bank 1
• P2442 [2] Secondary Air Injection System Switching Valve Stuck Open Bank 2
• P1032 [1] P1032
• P0087 [2] Fuel Rail/System Pressure - Too Low
• P1B1C [1] P1B1C
• P0456 [3] Evaporative Emissions System Small Leak Detected
• P0491 [1] Secondary Air Injection System Insufficient Flow Bank 1
• P0492 [1] Secondary Air Injection System Insufficient Flow Bank 2
• P0420 [1] Catalyst System Efficiency Below Threshold (Bank 1)
• P0430 [1] Catalyst System Efficiency Below Threshold (Bank 2)
• P261A [1] Coolant Pump "B" Control Circuit/Open
• P261B [1] Coolant Pump "B" Control Circuit Range/Performance

I am writing to report a problem with faulty electronic control monitors (ecm). This is a vehicle safety problem, because if the ecm is faulty, drivers won't know when there is truly a problem. Approximately 2 weeks ago, my vehicle check engine light came on. I don't drive the car that often, so i scheduled an appointment and took a picture. The day of my appointment the light wasn't on. The report number 251149 shows a diagnosis of a faulty ecm. I believe there is a problem with the manufacturing, because my car is a 2015 and report numbers 185124 and 180866 also reflect faulty information and electronic control monitors. This shouldn't happen in a car that is ~6 years old and has only 50,000 miles.

The intake pipe between the intercooler and turbo consists of 2 pieces joined with 2 bolts. I was told by the audi service tech that both of these bolts backed out and the pipe dislodged mid operation, disrupting air flow. Throttle was suddenly completely unresponsive and i was forced to coast to the shoulder of the highway with no throttle control. Link to video sent by service tech: https://app.Quik.Auto/j/356eeb5b

The front differential failed while driving through a busy city intersection. After coasting to a stop and pushing the vehicle out of the road, none of the forward or reverse gears would engage. Towed the vehicle to the dealership, who is ordering a new front differential from germany.

The front differential failed while driving through a busy city intersection. After coasting to a stop and pushing the vehicle out of the road, none of the forward or reverse gears would engage. Towed the vehicle to the dealership, who is ordering a new front differential from germany.

My passenger airbag light is on and my ac blower is not working

My passenger airbag light is on and my ac blower is not working

Per audi dealership and fidelity warranty, cleaning of the secondary air ports are not considered essential enough to be covered by the extended warranty. I was given the reasoning that cleaning is not considered a failure of parts; and therefore, does not meet warranty coverage requirements, although it does illuminate the check engine light and is deemed critical by the audi technician. *tr

Per audi dealership and fidelity warranty, cleaning of the secondary air ports are not considered essential enough to be covered by the extended warranty. I was given the reasoning that cleaning is not considered a failure of parts; and therefore, does not meet warranty coverage requirements, although it does illuminate the check engine light and is deemed critical by the audi technician. *tr

The passenger side wiper broke in heavy rain. I called the company and they refused to fix because it is out of warranty even though this is a known and common problem. *tr

The passenger side wiper broke in heavy rain. I called the company and they refused to fix because it is out of warranty even though this is a known and common problem. *tr

I was driving on the highway and put down the driver side window to let air into the vehicle when i heard an explosion. The sunroof shattered in place and then as i was still driving the broken glass was falling into the interior of the car.

The vehicle has experienced increased motor oil consumption in the last two months . The vehicle has used about 3 quarts of oil in less than 2,000 miles. I was told at the audi of riverside dealer that this common. The vehicle had 98,000 miles when the problem first occurred. Has happened again and it's only been driven 2,000 miles since more oil was added.

Seatbelts are locked as i try to pull them from the reel when i get into the car. It takes multiple pulls before they unlock. Car is stationary the steering column squeals as it lowers and raises when i start car and turn off the car. Car is stationary.

Seatbelts are locked as i try to pull them from the reel when i get into the car. It takes multiple pulls before they unlock. Car is stationary the steering column squeals as it lowers and raises when i start car and turn off the car. Car is stationary.

5 times in the last 6 months the "glow plug" indicator light has come on and the vehicle experienced a loss of power. Twice the car completely broke down, twice audi could not replicate the error code, the last time this happened i had just picked up the car from audi after it was repaired. The glow plug light came on and it went into "limp mode" where i experienced a loss of power as i was getting on the freeway, almost got hit as i couldn't accelerate past 35 mph.

Water pump leaks because of pcv valve failure

After just merging to i695 w from traveling south on i95 vehicle continued to accelerate after going full throttle and would not respond to the brake override. It appeared that the throttle pedal was somehow stuck and would not come back up on its own. The pedal appeared to have gone past its 'normal' motion range and had sunk quite low into the floor. This forced me to have to stand with full force on the brake and unto the shoulder with a full emergency stop required. Which in turn caused to brakes to smoke for a few minutes. I have confirmed that it was not the floor mats or any object impeding the travel of the pedal that could have caused the issue. After turning the car off i was able to force-ably return the throttle back to its 'normal' position. I have not since gone wot since this incident happened.

Started experiencing electrical problems with my car. Discovered about 6 inches of standing water in my spare tire compartment, also where most electrical is housed. Water from rain storms had somehow leaked into this compartment. Was told it was from sunroof drain tubes not working properly.

Gas pipe above the engine popped when trying to start the car and all the gas leaked out. Might have caught on fire if the engine was hot.

The headlights have internal fractures in the headlight lenses. Note this is not on the surface of the lens. The fractures reduce light output, splinters the light, and is disruptive to the vision of oncoming traffic.

We use an audi q7 diesel to haul at under, but near, the towing capacity. Even a modest decrease in torque could leave me underpowered and unsafe when my car undergoes the emissions "fix". We need some performance measures from an independent agent (audi does not always tell the truth) to assure me the emissions is fix will not compromise the safety of my family. Can you help?

Breaks squeal

2015 audi q7 tdi premium plus - driver side suspension makes a dull rattling noise during driving. Either bad tie-rod bushings or a bad strut which rattles up and down creating the noise. Concerning at highway speeds.

Both front headlights have extensive cracks on them. This is a brand-new 2015 audi q7 tdi premium plus (held at dealership from sale by epa order due to emission issues). The headlights scatter light, and the micro cracks are in he hundreds all over both front headlight lenses. Awaiting action by audi dealer.

2 years ago, when my baby was 2, my car locked itself before i went to the front to start driving (the car was parked). Audis have a feature that knows when the key is inside and does not to lock itself. This feature works 99% of the time, but for me, out of the 3 times that it failed in the 2 years i've had it, 2 times the car locked my babies inside the hot car automatically. The second time happened a few days ago with my 1 1/2 year old, like last time, at noon when the car was off and 100 degrees outside. Twice 911 had to be called to get them out.The first time they ran a diagnostic and they said everything seemed fine. I figured it was a glitch. This time they want to offer me another car, but i have to pay more money and start another 3 year lease. The local dealer told me to call audi north america and they had the audacity to tell me that if i leave the key in the car that it's always going to lock itself!! When that is a feature that they sell and that 99% of the time works. I asked to speak to a supervisor who got more technical with me and said that if the key is left inside the car that it's supposed to only be "left in the driver seat or the back of the seat" for the car to recognize it as being inside. Their manual does not state that and it was clear to me that they are trying to cover themselves. Even the local manager said that that was "news to him and that he generally leaves his key inside when switching doors without problems." others have told me that they have had that problem but it's odd. They've also have tried to blame my children when my kids were both strapped in their car seats and absolutely could not reach the lock button. It also happened immediately after closing the door. Also, the second time this happened was in my house without kids inside and where i had my spare key handy to open it. I feel that this could lead to a fatality.

As my family was driving down the highway, the wheel shore off of the vehicle and my car came down on the highway in nj. I-80 west bound between exits 63-64. No other vehicles or hazards were in the area or damaged. Only my wheel came off the car completely. This rendered my whole family into shock. No pot hole or roadway hazard. Just an act of nature and poor engineeering.

Tl* the contact owns a 2015 audi q7. The contact received notification of nhtsa campaign number: 17v298000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The flow audi of charlottesville dealer was contacted and refused to do the repair due to them stating audi the manufacturer had not informed them how they would be compensated for the work completed. The manufacturer was informed of the dealer's refusal and informed the contact that, by law, they had to send out the letters, but could not force the dealer to perform the repair. The contact had not experienced a failure. Parts distribution disconnect.

Sunroof shattered / exploded

Problem is the brakes. Six months after purchasing this suv, the brakes started to squeak a little when i slowed down or stopped. It would come and go, about 2 months after, it happened more often, but i waited since i had a maintenance coming up. I took it in for maintenance about 5,000 miles, mentioned it to the service attendant and he told me they would check. I picked up my audi i was told they did not find anything wrong with my brakes. At that time the attendant mentioned that other q7ʻs had something going on with the brakes, but not my q7. I did not hear it for a couple weeks and then it started up again and off and on. Finally, it got so bad i took it in on oct 24, 2016, they called me to tell me that they could not find anything and i insisted there was a brake problem and i was afraid that the brakes were malfunctioning, so they asked me to come in and take it for a test drive with the service attendant. We went for a drive about 2 to 3 miles and when i stopped in the parking lot at the end of the street, lagoon drive, it squeaked a little and he heard it, then we drove back and when i slowed down to make the right turn into their street to the service department, attendant heard the squeak again, so he said to leave it another day and they would check it out. Still could not find anything, but they cleaned the brakes and whatever and said i probably ride the brakes, that was that. Picked it up on oct 26, 2016, it seemed ok for a day and then it started up again worse than ever! So took it in to service on nov 23, 2016, checked it on nov 28, 2016, found nothing wrong with the brakes, conclusion, i ride the brakes! Spoke to the gm jeff lee and will not repair unless we pay for it! I have owned at least 20 new autos, this never happened before! Frustrated and feel cheated!!! Spent almost $90,000 with all the extras!

My vehicle completely shut down while i was driving it 60 mph behind a semi truck and between two cement barriers. I have it on video, it is one of my problems i had with my car to say the least. It happened once more while i was not moving, had it in the audi dealer for the second time. After i brought it home, it wouldn't shut down. I also have that on video. The videos are too large to upload, but everyone that drives an audi should see these. I am glad i am alive to tell my story.

Audi factory car jack failure. My vehicle was stationary in my driveway. I was using the factory provides car jack to left the right rear wheel in order to replace a flat. I used the jack as instructed. However, as a precaution, i placed an a jackstand under the car as an addition. With less than a second after removing my hand, the factory jack snapped and broke. Fortunately i placed the jackstand underneath my car. I nearly avoided serious injury. Had i moved any slower, my hand and body would have been crushed because of the factoru car jack's failure. I looked at the jack and a key component suffered a catastraphic failure, snapping in two. Audi should not provide a jack that cannot support the weight of a suv. I couldve been seriously injured.

Tl* the contact owns a 2015 audi q7. While driving at any speed, the vehicle failed to accelerate when the accelerator pedal was depressed. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,400.

Wife was pulling into a parking space and she depressed the break pedal. The pedal went straight to the floor without stopping the vehicle. The car (audi q7, 2015), continued to move forward until she hit the car parked in front of her. She quickly let off the break pedal and re-applied the brakes and the car stopped; although, this could have been attributed to the impact. Luckily this happened in a parking lot; however, now she is concerned that this could happen on the road at higher speeds. She took the car to the dealership, where they told us that they called corporate audi about the situation and that they sent experts in to evaluate the car, who found nothing wrong (i guess the experts were able to come in and evaluate the car within 12 hours, as we dropped the car off after 5pm and they told us the next day that they could not find anything wrong with the system). They stated that there was nothing they could do since they did not find anything wrong with the car. This does not change the fact that it happened.

After buying my new 2015 audi q7 on 9/27/14, i started experiencing hesitations when pulling out into traffic from dead stops. The very first time it happened i was in the median of a 4-lane highway waiting to turn left into traffic. I pressed the accelerator it started into the lane of traffic then stopped. I sat there for about 2-3 seconds before it took off. I expected to get hit. It wasn't the gas nor me. I have been driving for 38 years and driven over 20 vehicles and have never experienced this before. It continues to happen randomly and always unexpectedly sometimes 1 time a week sometimes 3 times a week. The hesitation is as much as 3-4 seconds. On 4/18/15 i brought it in to audi of new orleans. They called stating that they could not duplicate the problem and to come pick it up. I picked it up right at closing. Upon leaving the dealership, i stopped to wait for traffic, proceeded to make my right turn, and it happened. On 5/25/15 i brought it to audi of baton rouge, which is where i bought it. They called me on 5/29/15 and told me: that they could not duplicate what i was experiencing; that the technician knew what i was talking about, but that is just the way the q7s are; and that the technician wanted to ride around with me when i come to pick it up. That afternoon and i drove around with the technician first in another q7 then in my q7. I could not reproduce it with either car. However, the technician did tell me that he knew what i was experiencing and that that is just how the q7s are and that the reason is because when i press the accelerator the computer takes control and decides if it will give me the power i need to proceed. I believe that no car should hesitate and put people in jeopardy by not giving the engine the gas it needs to perform as it should. I also feel that audi should make all drivers and future drivers of q7s aware of its behavior. ...Updated 10/01/15*bf updated 12/05/2017*cn

If the vehicle is in neutral gear, it cannot be placed into drive gear, unless you depress the brake. When you place this vehicle in a car wash that pushes the vehicle in the neutral gear, we are unable to shift gear to drive unless you depress the brake. Applying the brakes in a moving car wash line is dangerous. If you do not quickly change gears, the vehicle could slip the rollers and potentially cause the vehicle behind it to strike the q7. *tr